2013 New Flyer XD60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
118,015 mi median reported failure mileage
Scope: 2013 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine | 1 |
Electrical System: 1; Engine: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
2016: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10886208 · 2016-07-20 (July 20, 2016)
"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE.
Owner-reported narrative. 118,015 miles reported. Look up ODI 10886208 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V221000 · Electrical System:Ignition:Switch
Reported: 2013-05-28 (May 28, 2013)
New Flyer Industries is recalling certain model year 2012 XD35 and XD40, model year 2013 XD60, XDE40 and XDE60 and model year 2012-2013 XN40 and XN60 transit buses. In the affected buses, the push-to-start button switch may have a weak return spring, allowing the engine to start unexpectedly.
Consequence: If the engine starts without warning, there is an increased risk for injury to persons working on or near the engine.
Remedy: New Flyer will notify owners, and dealers will inspect and replace the switches free of charge. The recall began June 19, 2013. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's recall number is R13-014.
NHTSA campaign record ↗13V487000 · Service Brakes, Air
Reported: 2013-10-17 (October 17, 2013)
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD40 buses manufactured May 24, 2013, through September 5, 2013; model year 2013 XN40 buses manufactured April 18, 2013, through September 11, 2013; model year 2013 XD60 buses manufactured May 31, 2013, through September 5, 2013; and model year 2013 XDE40 buses manufactured on May 17, 2013. The color coded air lines to the E-6 brake treadle valve may have been installed incorrectly. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
Consequence: In the event of a loss of air supply pressure in the rear air reservoir, there would be a loss of service braking effect on both the front and rear axles, increasing the risk of a crash.
Remedy: New Flyer has notified owners, and dealers will inspect, and correct the air line routing, as needed, free of charge. Owners may contact New Flyer at 1-204-982-8400. New Flyer's recall number is R13-023.
NHTSA campaign record ↗14V532000 · Service Brakes, Air
Reported: 2014-09-04 (September 4, 2014)
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD35, XDE35, XE40, and 2013-2014 XD40, XD60, XDE40, XDE60, XN35, XN40, and XN60 transit buses. During installation, the Brake Pedal Mounting Plate may have been clamped between the Brake Pedal Assembly and the Brake Valve Actuator (BVA) resulting in a misalignment and binding of the internal piston in the BVA.
Consequence: The binding of the piston may result in increased resistance while applying the brakes and the potential for brake drag once the brake pedal is released. These conditions increase the risk of a crash.
Remedy: New Flyer will notify owners and will replace the brake pedal mounting plate and the Brake Valve Actuator (BVA), free of charge. The recall began on September 15, 2014. Owners may contact New Flyer customer service at 1-204-934-4876. New Flyer's number for this recall is R14-019.
NHTSA campaign record ↗16V038000 · Seats
Reported: 2016-01-26 (January 26, 2016)
New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Engine | 1100.0%ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11071974 · 6,000 miTL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 1100.0%ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Latches/Locks/Linkages | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11071974 · 6,000 miTL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body:Door | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11071974 · 6,000 miTL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System | Too few reports for a range | 118,015 mi | 1 (sparse) | ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. |
| Engine | Too few reports for a range | 118,015 mi | 1 (sparse) | ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Engine |
|---|---|---|
| Electrical System | — | 1ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. |
| Engine | 1ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.