2021 New Flyer XD60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V365000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-05-18 (May 18, 2021)
New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
NHTSA campaign record ↗22V637000 · Steering
Reported: 2022-08-24 (August 24, 2022)
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2022 XD40, XD60, XDE40, 2022 XN35, XE40, XN40, and 2021 XN60 transit buses. The steering gears may have been incorrectly assembled, which can cause the gear to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear if required, free of charge. Owner notification letters were mailed on September 2, 2022. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-026.
NHTSA campaign record ↗25V898000 · Service Brakes, Air:Antilock | Electronic Stability Control (Esc)
Reported: 2025-12-19 (December 19, 2025)
New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Engine | 1100.0%ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11071974 · 6,000 miTL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 1100.0%ODI 10886208 · 118,015 mi"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Latches/Locks/Linkages | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11071974 · 6,000 miTL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure:Body:Door | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11071974 · 6,000 miTL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA… | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | 25V898000 | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.