Auto Recall Watch
U.S. public vehicle records

2011 Nissan MURANO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

148 owner complaints analyzed

0 distinct recall campaigns

85,000 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 107 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 38 of 148 complaints (25.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4127.7%
Transmission and shifting3624.3%
Electrical and battery issues74.7%
Engine operation53.4%
Steering behavior10.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
38
Power Train
37
Unknown Or Other
23
Air Bags
13
Electrical System
11
Structure:Body
11
Suspension
10
Engine
7
Component breakdown data
CategoryCount
Service Brakes38
Power Train37
Unknown Or Other23
Air Bags13
Electrical System11
Structure:Body11
Suspension10
Engine7

Service Brakes: 38; Power Train: 37; Unknown Or Other: 23; Air Bags: 13; Electrical System: 11; Structure:Body: 11; Suspension: 10; Engine: 7

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
10
50,000 to 74,999
26
75,000 to 99,999
28
100,000 to 149,999
31
150,000 and above
4
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,99910
50,000 to 74,99926
75,000 to 99,99928
100,000 to 149,99931
150,000 and above4

Under 25,000: 8; 25,000 to 49,999: 10; 50,000 to 74,999: 26; 75,000 to 99,999: 28; 100,000 to 149,999: 31; 150,000 and above: 4

100,000 to 149,999 miles has the most reports with usable mileage (31). 41 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
3
2012
5
2013
1
2014
5
2015
7
2016
9
2017
13
2018
25
2019
26
2020
15
2021
12
2022
9
2023
10
2024
5
2025
1
2026
2
Complaints over time data
CategoryCount
20113
20125
20131
20145
20157
20169
201713
201825
201926
202015
202112
20229
202310
20245
20251
20262

2011: 3; 2012: 5; 2013: 1; 2014: 5; 2015: 7; 2016: 9; 2017: 13; 2018: 25; 2019: 26; 2020: 15; 2021: 12; 2022: 9; 2023: 10; 2024: 5; 2025: 1; 2026: 2

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 41 complaint narratives. Transmission and shifting appears in 36 complaint narratives. Electrical and battery issues appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10424454 · 2011-09-09 (September 9, 2011)

TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT. *TR

Owner-reported narrative. 10,500 miles reported. Look up ODI 10424454 at NHTSA ↗

Owner report 10425334 · 2011-09-13 (September 13, 2011)

DRIVING APPX. 30MPH ON OPEN ASPHALT ROAD, NO CARS AHEAD OF ME, NO CARS BEHIND ME WHEN HEARD LOUD EXPLOSION, SIMILAR TO SHOT GUN BLAST. WHEN LOCATED TROUBLE FOUND THE MOON ROOF HAD EXPLODED. APPEARED TO BE AN UPWARD EXPLOSION. CAR TAKEN TO NISSAN DEALER FOR REPAIRS. DAMAGE WAS NOT CAUSED FROM ANY FLYING OBJECTS. HAS TO BE A DEFECT. *TR

Owner-reported narrative. Look up ODI 10425334 at NHTSA ↗

Owner report 10426866 · 2011-09-23 (September 23, 2011)

WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED THE BRAKES THE CAR SHIMMER TOOK CAR TO DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN. *TR

Owner-reported narrative. 1,100 miles reported. Look up ODI 10426866 at NHTSA ↗

Owner report 10451414 · 2012-03-13 (March 13, 2012)

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE SUNROOF SHATTERED WHILE DRIVING 70 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE AS TO WHETHER THE FAILURE WAS COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 13,100.

Owner-reported narrative. 13,100 miles reported. Look up ODI 10451414 at NHTSA ↗

Owner report 10458280 · 2012-05-14 (May 14, 2012)

ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AIRBAG DEPLOYED I SUFFERED INJURIES AND AM GOING IN FOR BACK SURGERY TOMORROW. THE MURANO FRAME WAS BENT AND THE CAR TOTALED. *JS

Owner-reported narrative. 58,000 miles reported. Look up ODI 10458280 at NHTSA ↗

Owner report 10461930 · 2012-06-15 (June 15, 2012)

AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED FOR PROBLEM APPROX 5-6 TIMES COULD NOT DUPLICATE ISSUE. BBB COMPLAINT IN PROCESS OF BEING FILED. DEALER AND MANUFACTURER NO HELP WITH ISSUE. FORMAL COMPLAINT FILED WITH DEALERSHIP, NO RESPONSE @ PRESENT. VEHICLE IS DANGEROUS WHEN NOT RESPONDING AND …

Owner-reported narrative. 9,000 miles reported. Look up ODI 10461930 at NHTSA ↗

Owner report 10478201 · 2012-10-01 (October 1, 2012)

I PARKED THE MURANO IN THE GARAGE AND CLOSED THE GARAGE DOOR THEN WENT INSIDE THE HOUSE. ABOUT 30 MINUTES LATER I HEARD A MUFFLED BOOM SOUND. I THOUGHT THE WIND WAS BLOWING FURNITURE AROUND ON MY DECK. I WENT TO CHECK THE GARAGE AND NOTICED TEMPERED GLASS ON THE FLOOR. I LOOKED AT THE LIFT GATE DOOR AND NOTICED THE ENTIRE GLASS WINDOW HAD SHATTERED INWARD. MOST OF THE GLASS WAS INSIDE THE CAR. I DON'T KNOW HOW IT HAPPENED BUT IT WAS RAINING THAT DAY AND THE TEMPERATURE HAD FALLEN. *TR

Owner-reported narrative. 10,285 miles reported. Look up ODI 10478201 at NHTSA ↗

Owner report 10485963 · 2012-11-25 (November 25, 2012)

WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH NO OTHER VEHICLES AROUND ME AND NO OVERPASS OR TREES ABOVE ME , MY SUNROOF EXPLODED (IT SOUNDED LIKE A GUNSHOT WENT OFF) AND THEN I HEARD A CRACKLING NOISE WHICH AS SOON AS I PULLED OVER I FOUND IT HAD EXPLODED UPWARDS AND SHATTERED. I HAVE PICTURES TO SHOW THE SUNROOF EXPLODED UPWARDS. *TR

Owner-reported narrative. 25,000 miles reported. Look up ODI 10485963 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

148 unique complaints in this selection. Analysis snapshot: 2026-10-02.

72.3%Usable mileage107 / 148 records
100.0%Valid incident date148 / 148 records
100.0%Valid filing date148 / 148 records
100.0%Ordered incident and filing dates148 / 148 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Seats
32.2%
ODI 11051238 · 46,246 mi

PASSENGER SIDE AIRBAG SENSOR IN SEAT FAULTY. THIS HAS BEEN AN ISSUE ON OTHER MODELS AND IT IS NOW AN ISSUE ON MINE. INDICATOR LIGHT "PASSENGER AIRBAG OFF" ON CONSTANTLY. WARNING LIGHT ON DASH CONSTANTLY FLASHING.

Look up ODI 11051238 at NHTSA ↗

11.4%
ODI 10597753 · 45,980 mi

T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR

Look up ODI 10597753 at NHTSA ↗

10.7%
ODI 11399520 · 119,000 mi

MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED. HE SAID THIS SOMETIMES HAPPENS BECAUSE WOMEN PUT THERE PURSES IN THE SEAT. REALLY? SOUNDS LIKE IT'S A FAULTY SYSTEM IF THAT'S THE CASE. I DID SOME RESEARCH AND THE 2015-20?? MODELS HAVE ALL HAD RECALLS BECAUSE OF THIS ISSUE.…

Look up ODI 11399520 at NHTSA ↗

42.0%
ODI 10715862

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY …

Look up ODI 10715862 at NHTSA ↗

1110.3%
ODI 11062234 · 13,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHEN STARTING THE VEHICLE AND ACTIVATING THE SEAT HEATER ON THE DRIVER'S SEAT, IT FAILED TO WORK CORRECTLY. THE CONTACT DROVE THE VEHICLE TO THE DEALER (PRIORITY NISSAN, 12925 JEFFERSON AVE, NEWPORT NEWS, VA 23608) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS FAULTY. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED, BUT NISSAN REFUSED TO REPLACE THE SEAT. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE UNAVAILABLE. THE DEALER PROVIDED THE CONTACT WITH …

Look up ODI 11062234 at NHTSA ↗

43.7%
ODI 10945792 · 701 mi

HELLO, RECENTLY, I BOUGHT 2017 NISSAN MURANO PLATINUM. AFTER A MONTH, I NOTICED THAT WHEN I INCREASE HEATED SEAT TEMPERATURE TO MAXIMUM, ONE HALF(RIGHT) SIDE OF FRONT SEAT HEATING IS VERY HIGH AND OTHER HALF ACT NOT EVEN 50%. I CALLED NISSAN DEALER LOCALLY TO LOOK AND INVESTIGATE HEATING DISTRIBUTION ISSUE. ON THE SAME TIME I CALLED NISSAN CUSTOMER CARE AND EXPLAIN SITUATION. I WAS TOLD BY CUSTOMER CARE TO REPORT FINDINGS BACK TO THEM BASED ON DEALERSHIP RESPONSE. DEALERSHIP RESPONDED IT IS JUST A WAY DESIGN BY NISSAN FOR ALL MURANO, THERE IS…

Look up ODI 10945792 at NHTSA ↗

21.8%
ODI 11387778 · 21,000 mi

SMOKE WAS NOTICED INSIDE THE CAR WHILE I WAS DRIVING ON A RURAL FREEWAY IN THE BLUE MOUNTAINS OF OREGON. THE SOURCE OF THE SMOKE APPEARED TO BE THE REAR PASSENGER SET, RIGHT SIDE. I PULLED OVER. WHEN I OPENED THE DOOR ON THE RIGHT SIDE OF THE CAR, A LARGE PLUM OF SMOKE ERUPTED FROM THE REAR SEAT. I THEN NOTICED A BLACK, BURNED HOLE IN THE SEAT MEASURING ABOUT 10IN X 10IN. AS QUICKLY AS IT BEGAN, THE COMBUSTION STOPPED. AFTER A 20-MINUTE WAIT THE SEAT COOLED OFF AND I WAS ABLE TO PROCEED. NOTE THAT THE REAR SEATS WERE IN THE DOWN POSITION, AND …

Look up ODI 11387778 at NHTSA ↗

00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

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00.0%

No examples available for this selection.

Power Train
3022.2%
ODI 10558659 · 13,555 mi

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, AND WAS TAKEN TO A DEALER. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,555. UPDATED 1/16/14*CN UPDATED 01/28/14*LJ ...UPDATED 01-30-14 *BF THE CONSUMER STATED NISSAN REJECTED ANY SOLUTION TOWARD RESOLVING THE ISSUE. UPDATED 01/30/14

Look up ODI 10558659 at NHTSA ↗

1317.6%
ODI 10597753 · 45,980 mi

T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR

Look up ODI 10597753 at NHTSA ↗

3020.7%
ODI 10594688 · 9,000 mi

FIRST AND FOREMOST THE VEHICLE HAS A AUTOMATIC TRANSMISSION. WHEN DRIVING THE VEHICLE AND YOU STOP AT A TRAFFIC SIGNAL IF THE ROAD HAS A SLIGHT INCLINE ( THE CAR IGNITION ON AND THE SHIFT IN DRIVE), THE VEHICLE WILL PROCEED TO ROLL BACKWARD INTO THE CAR BEHIND YOU. MOREOVER, . IF THE VEHICLE IS ON A SLIGHT DECLINE( THE CAR IGNITION ON AND SHIFT IN REVERSE) THE CAR WILL PROCEED TO ROLL FORWARD INTO CAR IN FRONT. MORE IMPORTANTLY, THE CAR WAS TAKEN TO THE DEALERSHIP SERVICE DEPARTMENT AND THE SITUATION WAS EXPLAINED IN DETAIL TO THE TECH. ,T…

Look up ODI 10594688 at NHTSA ↗

5125.0%
ODI 10787425 · 7,100 mi

WHEN OVERRIDING INTELLIGENT CRUISE CONTROL TO PASS A CAR, OCCASIONALLY THE XTRONIC CVT TRANSMISSION APPEARS TO GO INTO NEUTRAL, RPM INCREASES RAPIDLY AND CAR DOESN'T SPEED UP. MOST OCCASIONS HAVE BEEN TRAVELING ON INCLINE. WHEN TRANSMISSION RE-ENGAGES IT JERKS SOMETIMES VERY HARD. ON ONE INSTANCE TURNED CRUISE CONTROL OFF AND TRANSMISSION RE- ENGAGED. MOST OCCASIONS HAVE BEEN AT SPEEDS 60-65 MPH CARRIED CAR TO DEALER COULD NOT WARRANTY BECAUSE IT DID NOT SHOW UP ON COMPUTER.

Look up ODI 10787425 at NHTSA ↗

1312.1%
ODI 10871647

I WAS PARK IN A SUPERMARKET PARKING LOT AND TURN MY CAR I REVERSE AND WHEN I CHANGE GEAR TO DRIVE MY CAR DIDN'T MOVE TURN OFF CAR TO TRY AGAIN AND THIS TIME NOTHING HAPPEN NOT EVEN REVERSE OR NEUTRAL I DIDN'T KNOW ANYTHING ABOUT THIS ISSUES WITH THIS TYPE OF VEHICLES I CALL NISSAN AND I WAS TOLD THAT THE EXTENSION ON MY VEHICLE EXPIRED JANUARY 31, 2016 SORRY. I FOUND OUT THERE'S A RECALL ON MY VEHICLE BUT UP TO TODAY I HAVEN'T RECEIVED ANYTHING I DON'T HAVE THE MONEY TO FIX ISSUE AND STILL PAYING FOR MY CAR.

Look up ODI 10871647 at NHTSA ↗

1413.1%
ODI 11084328 · 3,000 mi

IN 9000 MILES, I'VE HAD THIS OCCUR 3 TIMES. IMMEDIATELY AFTER TURNING - STRAIGHTENING OUT, ACCELERATION WILL NOT KICK IN. I SEE THE RPMS GOING UP AS I AM HITTING THE GAS, BUT THE VEHICLE IS NOT GETTING ANY POWER TO THE WHEELS - I WAS ACTUALLY SLOWING DOWN FROM MY TURN INERTIA. I HAD MY CAR UP TO 5000 RPMS, BUT I WAS STILL ONLY GOING ~25-35 MPH. VERY DANGEROUS IF I PULL INTO TRAFFIC. I HAD MY VEHICLE LOOKED AT BY THE DEALERSHIP, HOWEVER SINCE THERE WERE NO CODES, THEY COULD NOT FIND ANYTHING WRONG. I CONTACTED NISSAN CUSTOMER CARE AND THE…

Look up ODI 11084328 at NHTSA ↗

54.4%
ODI 11414778

I PURCHASED A 2018 NISSAN MURANO IN MAY 2019 WITH 16K MILES ON IT, AT 30,000 MILES I STARTED NOTICING AN ISSUE WITH IT NOT COASTING INTO TURNS, IT WOULD ALMOST COME TO A COMPLETE STOP, AND NEARLY CAUSE ACCIDENTS TO UNSUSPECTING DRIVERS BEHIND ME. I TOOK IT TO KERRY NISSAN IN FLORENCE AND THE TECH ACTED LIKE I WAS IMAGINING THINGS, SINCE THEY COULDN'T GET IT TO REPEAT THE ACTION. IT'S HAPPENED OFF AND ON SINCE THEN, AND BASED OFF THE TECHS REACTION, THOUGHT NOTHING OF IT. ABOUT A WEEK AGO IT BEGAN HAPPENING MORE OFTEN, LIKE ON EVERY TURN, AND I…

Look up ODI 11414778 at NHTSA ↗

00.0%

No examples available for this selection.

37.0%
ODI 11444676

While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the dashboard deployed. The bags under the dash exploded with such force that they injured my husband's legs, and he has been seeing a wound doctor for the past five weeks. The car was towed to a repair shop. I reported the incident to Ni…

Look up ODI 11444676 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11627467 · 4,457 mi

The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.

Look up ODI 11627467 at NHTSA ↗

522.7%
ODI 11673023

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar v…

Look up ODI 11673023 at NHTSA ↗

125.0%
ODI 11766303

I was going down a hill and when I tried to slow down the brakes went to the floor and I hit the drive gear button twice and it went back to normal. I did not notice anything on the dash screens that I am aware of.

Look up ODI 11766303 at NHTSA ↗

Electrical System
128.9%
ODI 10472950 · 2,000 mi

CAR BATTERY DIED SUDDENLY WITH NO LIGHTS OR ANYTHING ELSE LEFT ON. IT HAPPENED TWICE AND WAS EXACTLY SAME. BOTH CASES I WAS STRANDED WITH NO OTHER OPTIONS TO TOW THE CAR AND NEED TO TAKE TAXI TO GET MY FAMILY HOME, I WAS LUCKY TO HAVE ACCESS TO TAXI. DEALERS WERE UNABLE TO LOCATE AND FIX THE FAULT IN BOTH CASES AND GIVE ME LAME EXCUSE SOMETHING WAS LEFT ON. FOR ME IT'S SERIOUS SAFETY ISSUE AS I CAN'T AFFORD TO TAKE MY FAMILY IN THIS CAR WITH NO CONFIDENCE THAT WHEN WOULD IT DIE AGAIN. MY FAMILY WAS STRANDED ONCE OUTSIDE IN 100F HEAT AND I DON…

Look up ODI 10472950 at NHTSA ↗

1114.9%
ODI 10575726 · 10 mi

THE CAR WAS PUT IN REVERSE AND THERE WERE NO OVERHEAD STREET LAMPS. NOTHING COULD BE SEEN BUT A GLARE FROM THE GUIDE LINES ON THE SCREEN. YOU CAN'T TELL IF YOU ARE BACKING UP ON GRASS OR PAVEMENT. YOU CAN NOT TELL IF THERE IS A MAIL BOX, SPRINKLER, DOG OR CHILD BEHIND YOUR CAR AT NIGHT. THE CAMERA WORKS BUT IS BLURRY DURING DAYLIGHT HOURS. *TR

Look up ODI 10575726 at NHTSA ↗

74.8%
ODI 10637960 · 1,400 mi

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE BACK UP CAMERA WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "LANE DEPARTURE" AND "MOVING OBJECT" INDICATORS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

Look up ODI 10637960 at NHTSA ↗

2110.3%
ODI 10883086

PASSENGER SEAT SWITCH THAT CONTROLS AIR BAG WOULD TURN OFF AIRBAG WITH AN ADULT IN THE SEAT . HAD RECALL WORK DONE AT THE DEALER I PURCHASED THE VEHICLE FROM NEW AFTER WORK WAS DONE DASH LIGHT SAY PASSENGER AIR BAG OF WITH NO ONE IN SEAT AND STAYS ON ALL THE TIME . IT DOES GO OUT WITH AN ADULT IN THE SEAT . MY COMPLAINT IS THIS IS A TEMPORARY FIX AT BEST THIS IS NOT HOW THIS IS DESIGNED TO WORK WHAT HAPPENS WHEN DASH LIGHT BURNS OUT ? NO OTHER VEHICLE I OWN WORKS THIS WAY IF THERE IS A PROBLEM WITH THE POSITION OF THE SWITCH IN THE SEAT IT SHO…

Look up ODI 10883086 at NHTSA ↗

109.3%
ODI 11079097 · 19,000 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. ON THE OUTSIDE OF THE VEHICLE, THERE WAS A BURNING ODOR. THE VEHICLE WAS TAKEN TO PRICE LEBLANC NISSAN (14295 AIRLINE HWY, GONZALES, LA 70737, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ABS MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V636000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER INFORMED THE CONTACT THAT THE SERIAL NUMBE…

Look up ODI 11079097 at NHTSA ↗

1615.0%
ODI 11120942 · 8,810 mi

MY VEHICLE HAD A WARNING LIGHT COME ON STATING "FRONT COLLISION AVOIDANCE UNAVAILABLE". IT WOULD SHUT OFF THE CRUISE CONTROL. TOOK IT INTO THE DEALER. THEY SAID THE VEHICLE OPERATED AS DESIGNED. TOOK IT BACK IN SEVERAL WEEKS LATER DEMANDING THEY FIX THE PROBLEM. TOOK A TEST DRIVE WITH THE TECHNICIAN. PROBLEM DID NOT REOCCUR. I GOT OUT. THE TECHNICIAN STARTED THE CAR TO PULL IT IN THE SHOP AND THE WARNING CAME ON. THEY TRACED THE PROBLEM TO A SENSOR. THE SENSOR IS NOT AVAILABLE AND IS ON BACKORDER. IN THE MEAN TIME THE CRUISE DOES NOT OPERATE AN…

Look up ODI 11120942 at NHTSA ↗

2118.6%
ODI 11223102 · 5,430 mi

WHILE DRIVING THE AUTOMATIC STOP SYSTEM FAILS, A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'

Look up ODI 11223102 at NHTSA ↗

12.3%
ODI 11418661

Traction Control and Forward Collision Detection trouble light comes on at random intervals. Reported multiple times to Nissan dealer and Nissan Consumer affairs. Has been in the shop a total of 18 days during 4 occurrences. Nissan corporate will not heed the dealers advice to replace ABS system. This safety issue is still unresolved and the vehicle is still in a service bay awaiting Nissan Corporate direction.

Look up ODI 11418661 at NHTSA ↗

12.3%
ODI 11543216

Suv failed to start, nothing happened when pts button pushed. Googled it found brake pedal swithch problems on nissan, some recalls on other models. Snapped switch couple of times, vehicle started. Called dealer, explained what happened, working now, they said they will order part and made appt for 1 week later. At dealer waited for 1 1/2, then they said could not replace part because it was working now and if failed again would have to have towed in. All this for a part that is around 20 dollars

Look up ODI 11543216 at NHTSA ↗

212.5%
ODI 11474283

Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.

Look up ODI 11474283 at NHTSA ↗

116.7%
ODI 11500344 · 16,600 mi

The contact owns a 2022 Nissan Murano. The contact stated while his wife was at a complete stop, another vehicle which was driving approximately 25 MPH, crashed into the rear of the vehicle. The contact’s wife veered to the side of the road. The Automatic Collision Notification (ACN) safety feature designed to connect a driver to a live Response Specialist who can request emergency services on the driver’s behalf in the event of a collision, failed to engage. The contact’s wife then pressed the SOS button connected to the automatic collision no…

Look up ODI 11500344 at NHTSA ↗

112.5%
ODI 11760770

My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water coming out of the seatbelt area and back vents. I am extremely frustrated because I noticed some dampness in the back carpet two weeks ago and since t…

Look up ODI 11760770 at NHTSA ↗

00.0%

No examples available for this selection.

627.3%
ODI 11673023

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar v…

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125.0%
ODI 11766664 · 1,890 mi

The contact owns a 2026 Nissan Murano. The contact stated that while driving approximately 25 MPH and depressing the brake pedal to avoid sudden merging traffic and to decelerate, the vehicle accelerated unintendedly. The brake pedal was depressed to come to a complete stop and another vehicle behind avoided crashing in to the rear of the vehicle. In addition, the contact stated that while driving approximately 25 MPH, the instrument panel rebooted independently. The vehicle was taken to a local dealer, where it remained for further investigati…

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Service Brakes
128.9%
ODI 11020264 · 68,000 mi

BRAKE PEDAL LOST PRESSURE, WHEN SUCH AS BRAKING ON A LOW-FRICTION SURFACE OR UNEVEN SURFACE, CAUSES THE PEDAL TO LOSE PRESSURE OR GO "TO THE FLOOR,"

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22.7%
ODI 10760925 · 7,777 mi

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE REPLACED ALONG WITH THE BRAKE PADS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,777.

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64.1%
ODI 10693537 · 6,000 mi

WHEN PULLING INTO A PARKING SPACE WITH THE RIGHT FOOT ON THE BRAKE PEDAL, THE CAR ACCELERATED. THE CAR HAD ENOUGH SPEED TO GO OVER THE CEMENT PARKING BLOCK AND HIT THE VEHICLE PARKED IN FRONT. TRYING TO AVOID THAT VEHICLE THE STEERING WHEEL WAS TURNED TO THE LEFT AND OTHER VEHICLES WERE HIT. THE CAR THEN STOPPED. ALL THE TIME THE FOOT WAS ON THE BRAKE. THE CAR WAS THEN PUT INTO REVERSE AND BACKED UP TO CLEAR THE VEHICLES. *TR

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2512.3%
ODI 10735464 · 2,700 mi

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V364000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700.

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1413.1%
ODI 10885664 · 997 mi

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED APPROXIMATELY 50 FEET BEFORE STRIKING ANOTHER VEHICLE. THE "PLEASE PUT FOOT ON THE BRAKE AND PRESS THE START BUTTON" WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 997.

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1211.2%
ODI 11222658 · 19,260 mi

WHILE DRIVING ABOUT 15 - 20 MPH ON A CITY STREET, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED FOR NO APPARENT REASON. THERE WAS A 3 BEEP WARNING THEN THE CAR STOPPED ABRUPTLY. THE DEALER, CENTRAL AVENUE NISSAN IN YONKERS, NY. CHECKED THE SYSTEM AND RECEIVED CODE C1B55 (ELSEWHERE IN THE REPORT CITED, C1355), RADAR BLOCKAGE, (STORED PAST CODE). THE TECHNICIAN ATTRIBUTED THIS TO "SIDE RADAR BLOCKAGE" THEY CHECKED THE AREA OF THE SENSOR AND FOUND NO DEBRIS. NISSAN SERVICE WAS NOT CLEAR WHY A FALSE SIDE RADAR BLOCKAGE WARNING SHOULD TRIGGER A…

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2623.0%
ODI 11097328 · 192 mi

THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT CAME ON 14 TIMES THROUGHOUT THE DAY WHILE DRIVING. THERE WERE NO OTHER CARS AROUND AND THERE WAS NO APPARENT REASON THAT THE CHIME & WARNING LIGHT SHOULD HAVE COME ON.

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49.3%
ODI 11241499

2019 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TOUCH SCREEN RADIO. *LD THE CONSUMER STATED THE AUTO EMERGENCY BRAKING SYSTEM WARNINGLIGHT ILLUMINATED. THE DEALER WAS NOTIFIED BUT, WAS UNABLE TO FIND A REPAIR. *JS

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49.3%
ODI 11365196

WE PURCHASED THIS MURANO 3/4/2020. IT WAS A DEMO DRIVEN BY THE SALES MANAGER.WE NOTICED THAT WHEN STEPPING ON THE BRAKES THERE IS A GRINDING SOUND. AN SECURE ODOMETER READING WAS NOT ATTACHED TO THE CONTRACT SO WE DO NOT KNOW HOW MANY MILES THE SALES MANAGER DROVE THE CAR.THIS IS A FEDERAL OFFENSE WITH A FINE UP TO $10,000 FOR PINNACLE NISSAN TO NOT SUPPLY US WITH A SECURE ODOMETER READING. WE ARE SENIOR CITIZENS, I AM 73 AND MY HUSBAND IS 86. WE LIVE APPROXIMATELY 120 MILES FROM THE DEALERSHIP. WE WILL NOT DRIVE THE CAR BECAUSE IT COULD BE …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

337.5%
ODI 11576110

noticed a small oil puddle near the front passenger side of the car in the garage before leaving for work on 2/24/24 at approximately 530am. Checked all reservoirs and found nothing outstanding and left for work. At approximately 540am I was driving to work and noticed 2 deer avoided one and hit the second one while still attempting to stop. I slammed my brakes, had no abs kick on, and the pedal went to the floor and I still narrowly clipped the second deer. I was attempting to brake for at least 20ft before the collision happened with the deer…

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120.0%
ODI 11763410

System that failed: Automatic Emergency Braking. The car is at the dealership now. My safety/others safety at risk: I was driving at about 40-45 mph and for no reason at all the emergency braking system engaged and brought my car to a screeching halt in the middle of the road. There was no reason for the emergency brakes to engage as there was nothing in front of me. The car behind me then had to slam on their brakes as I had come to a complete stop in the middle of the road for no reason. Had the car behind me not been paying attention, …

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14.5%
ODI 11749782

The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.

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125.0%
ODI 11766303

I was going down a hill and when I tried to slow down the brakes went to the floor and I hit the drive gear button twice and it went back to normal. I did not notice anything on the dash screens that I am aware of.

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Visibility
10.7%
ODI 10478938

VEHICLES MOON ROOF INEXPLICABLY EXPLODED FROM INSIDE OUT WHILE PARKED IN DRIVEWAY. *TR

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.5%
ODI 10701149 · 400 mi

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

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10.9%
ODI 11708786 · 116,000 mi

The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.3%
ODI 11270753

2019 NISSAN MURANO. CONSUMER WRITES IN REGARD TO A SAFETY ISSUE CONCERNING A DESIGN DEFECT. AT THE END OF HOOD OF THE VEHICLE THERE'S A "LIP" CAUSES SUNLIGHT TO REFLECT OFF INTO VISION. *AS *JS

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
2317.0%
ODI 10785297 · 39,300 mi

I WAS DRIVING 55 MPH ON HIGHWAY, SUN WAS IN MY EYES SO I LOWERED THE DRIVERS SIDE SUN VISOR. IT IMMEDIATELY BECAME FLOPPY AND I COULDN'T GET IT TO RAISE BACK UP. I HAD TO HOLD THE VISOR UP WITH OTHER HAND WHILE SLOWING AND NAVIGATING SAFELY TO PULL OFF OF HIGHWAY. WITH FOCUSED CONCENTRATION, I CAN GET THE VISOR TO GO BACK UP INTO PLACE AND STAY BUT CANNOT SAFELY USE. IT APPEARS TO BE THE "PIN"? THAT ATTACHES UP INSIDE THE VISOR ATTACHMENT TO THE CAR ROOF. ?

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1317.6%
ODI 10863185 · 10 mi

THE BACK UP CAMERA ON THIS VEHICLE IS ALMOST USELESS DURING THE BRIGHT OF DAY. VERY CLOUDY, BUT WORKS GOOD IN DARK IF THERE IS A LITTLE LIGHT AROUND. BEEN IN OTHER CARS WITH GREAT CAMERAS. OTHER THAN THE HARD TO GET TOYO TIRES ON MY CAR, I LOVE THIS VEHICLE.

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3926.9%
ODI 10786125 · 18,360 mi

BOUGHT CAR IN NOVEMBER 2014 AND AIR CONDITION HAS STOPPED BLOWING OUT COLD AIR, NEEDS REPAIR. TEST AIR CONDITIONAL WHILE IN MOTION AND IN PARK.

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3215.7%
ODI 10749746 · 85 mi

NISSAN MURANO 2015 BOSE NAVIGATION SYSTEM - GPS ROUTING ERRORS CAN MISROUTE 200+ MILES OUT OF THE WAY FROM NORMAL ROUTES UNDER CERTAIN START AND DESTINATION ENTRIES. THIS COULD PUT THE DRIVER AND PASSENGERS AT RISK IN SOME AREAS OF THE COUNTRY ESPECIALLY IN BAD WEATHER. NISSAN HAS ACKNOWLEDGED THE PROBLEM CAN BE REPEATED IN OTHER 2015 MURANOS BUT STATED THEY HAVE NO TIMEFRAME FOR RESOLUTION.

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1917.8%
ODI 10893745 · 50 mi

NISSAN MURANO COMPLAINT, I PURCHASED A 2016 NISSAN MURANO IN MAY OF 2016 AND SINCE I HAVE OWNED IT I HAVE BEEN HAVING PROBLEMS WITH THE TRACTION CONTROL SYSTEM BOGGING DOWN ACCELERATION IF I AM COMING OFF A CURB CUT OR GOING OVER A POT HOLE OR IRREGULARITIES IN THE ROAD. I LIVE OFF A 55 MPH ROAD WHERE I AM REQUIRED TO GET INTO THE LEFT LANE TO MAKE A TURN IN ABOUT A 1/3RD OF A MILE AFTER MAKING A RIGHT ON HIGHWAY AND THE ENGINE BOGGS DOWN AND WILL NOT ACCELERATE AFTER GOING OVER ROAD IRREGULARITIES PUTTING ME IN CONSTANT DANGER EVERY DAY L…

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2725.2%
ODI 11000198 · 2,400 mi

HIGH PITCH NOISE COMING FROM WHEEL WELL WITH ENGINE OFF OR ON. NO INDICATOR LIGHT SHOWING ISSUE. OPENED AND CLOSED ALL DOORS DID NOT STOP. COULD NOT DETERMINE WHEN OR WHY NOISE WAS OCCURRING. AFTER DRIVING TO DEALER THE HIGH PITCH WHISTLE STOPPED. DEALER COULD NOT DETECT REASON.

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2925.7%
ODI 11110692 · 7,000 mi

CURRENT MILEAGE IS 9,900. THREE TIMES NOW WHILE DRIVING ON THE HIGHWAY, THE A/C STOPS BLOWING THROUGH THE AIR VENTS IN THE CABIN, EVEN THOUGH THE COMPRESSOR IS STILL AUDIBLE IN THE DASH. THREE TIMES I HAVE VISITED THE DEALER FOR SERVICE AND HAVE BEEN SENT HOME THREE TIMES SAYING THEY CANNOT DUPLICATE THE ISSUE. OF COURSE THEY CAN'T BECAUSE THIS IN AN INTERMITTENT PROBLEM THAT HAPPENS AFTER AN HOUR OF DRIVING ON THE HIGHWAY. WHEN THE SERVICE TECH FINALLY GETS TO THE CAR TO BEGIN THE DIAGNOSIS, THE CAR IS COLD AND WORKS FINE. I FILED A COMPLAINT …

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1023.3%
ODI 11281157 · 7,500 mi

I WAS DRIVING TO WORK WHEN I HEARD A POPPING NOISE THEN GLASS HITTING THE SUNROOF SHADE ABOVE MY HEAD. I IMMEDIATELY REALIZED THAT THERE WAS A HOLE IN MY SUNROOF, BUT I DIDN'T HEAR ANYTHING HIT IT LIKE A ROCK; JUST A POPPING NOISE. I PULLED OFF THE FREEWAY AND PARKED MY CAR AND TOOK PICTURES OF THE HOLE THE SIZE OF A BASKETBALL IN MY SUNROOF. IF I HADN'T OF HAD THE SHADE CLOSED THERE WOULD BE GLASS ALL OVER INSIDE MY CAR AND ON MY PERSON. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED. AFTER I GOT THE RUN AROUND FROM A FEW FOLKS I FINALLY …

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1023.3%
ODI 11372487 · 1,100 mi

I WAS DRIVING 40 MPH WHEN THE CAR AUTOMATIC STOPPED AND APPLIED THE AUTOMATIC EMERGENCY BRAKE (AEB) WAS APPLIED WITH NO OBSTACLES AROUND ON A CLEAR SUNNY DAY. THE CAR IS BRAND NEW WITH ONLY 1100 MILES ON IT. CAR CAME TO A COMPLETE STOP. I AM AFRAID FOR MY SAFETY AND WILL CONTACT THE DEALER WHERE I PURCHASED THE CAR FIRST THING MONDAY MORNING (11/2).

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425.0%
ODI 11474283

Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.

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233.3%
ODI 11501185

My wife was victim to a hit and run driver on 30 Dec 22. Our 2022 Nissan Murano's AUTOMATIC COLLISION NOTIFICATION SYSTEM FAILED TO ACTIVATE UPON COLLISION. There were no warnings in the car prior. Additionally, the secondary system known as the "SOS BUTTON" which My Wife manually activated REPEATEDLY for 15 minutes failed. She called 911 and after 45 minutes a trooper finally arrived to help her. Unbelievably, this manufacturer advised us to "routinely test" the system to ensure it is active!!! No explanation how (we press the SOS button each…

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337.5%
ODI 11625410

On [XXX] I was driving back down [XXX] , stopped at red light and when light changed to green, I proceeded to take off and as I got under the interstate overpass my vehicle abruptly started slowing down as if it was going to shut completely down and the panel in the dash turned red with a symbol of a car. There was a vehicle coming directly behind me and I am thankful they were not following me closely because it may have caused them to hit me from behind. A few seconds later the vehicle picked up speed and the red warning light disappeared qui…

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240.0%
ODI 11717523

The infotainment system resets itself multiple times within a 5-10 minute drive. This also causes the back up to not work when in reverse, which is a safety concern. The clock does not stay on the correct time no matter how many times I change it. This issue is very frustrating and my dealership didn't take me seriously when I first tried to get this looked at.

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313.6%
ODI 11714524

1. The digital dashboard completely failed 3 times. Bluetooth was connected temporarily and now people cannot hear me through the system. 2. When my dashboard was disabled, I couldn't drive and was afraid for my life and afraid for my passenger's lives. 3. I have spoken with, the service manager, the general manger, the service supervisor, several service personal, Nissan Consumer Complaint case# 55627413 (Mo) and case# 55627413 (Johnathan) and case# 55993270. 4. The vehicle was on 3 occasions with no results. 5. There were no warnings of any k…

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125.0%
ODI 11705643

The 2026 Nissan Murano is a great vehicle, but often times the infotainment display freezes and the restart remedy provided by Nissan does not work either. That is an annoyance but the rear view camera which is a standard safety feature on vehicles does not display either. With the only way to fix the issue is by letting the cats computer sit for a few hours and fully turn off. It has occured many times.

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Engine
139.6%
ODI 10490365 · 106 mi

HELLO, I AM WRITING TO YOU ABOUT A NEW VEHICLE THAT I RECENTLY PURCHASED THROUGH NISSAN. IT'S A 2012 NISSAN MURANO AND I PURCHASED THE VEHICLE ON FRIDAY DEC 21, 2012. I BROUGHT THE VEHICLE HOME (WHICH IS ABOUT 50 MILES FROM THE DEALERSHIP) AND THE NEXT DAY I TOOK MY FAMILY TO VISIT MY MOTHER IN THE HOSPITAL AND THEN WE WERE GOING TO GO CHRISTMAS SHOPPING AT THE MALL. WHILE ENROUTE TO THE MALL I STARTED HEARING A SQUEALING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS I WAS DRIVING AND MAKING TURNS THE NOISE GOT PROGRESSIVELY LOUDER AND THEN TH…

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56.8%
ODI 10643423 · 311 mi

WHEN STOPPED ON AN UPHILL IN DRIVE, CAR ROLLS BACKWARD WHEN I STEP OFF THE BRAKE BEFORE I CAN STEP ON THE GAS. ON A STEEP HILL, REQUIRES COORDINATING KEEPING ONE FOOT ON BRAKE WHILE STEPPING ON GAS TO MOVE FORWARD. TESTED ON AN EMPTY HILL, CAR ROLLED BACK ALL THE WAY DOWN UNTIL I BRAKED. TEST DROVE WITH DEALER'S TECHNICIAN, HE SAID THIS WAS NORMAL OPERATION "FEATURE" OF THIS TRANSMISSION. IF SO, IS THIS WHAT I TELL THE CAR BEHIND ME ON THE HILL WHEN I ROLL INTO IT..OR THE CHILD WHO SCOOTS BEHIND ME TO CATCH THE SCHOOL BUS? DEFINITELY A …

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74.8%
ODI 10907104 · 25,000 mi

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 10/26/16*LJ *TR

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188.8%
ODI 10701149 · 400 mi

TL*THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CODE NEEDED TO BE RESET. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE POWER WINDOWS OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

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1110.3%
ODI 10948774 · 5,000 mi

I HAVE OWNED THIS CAR FOR 5.5 MONTHS NOW .IT HAS A RAMDAM PROBLEM WHEN I TRY TO PULL OUT.WHEN I PUSH THE GAS PEDAL DOWN IT MAY OR MAY NOT PULL OUT BUT IF IT HESITATES [FROM 3 TO 20 SECONDS] IT WILL FINALY PULL OUT BUT IF YOU HAVE THE PEDAL PUSHED DOWN IT WILL TAKE OFF REAL FAST WHEN IT GETS READY TO GO.THE PROBLEM IS YOU DO NOT KNOW WHEN IT WILL DESIDE TO TAKE OFF.IT HAS DONE THIS BETWEEN 40 AND 50 TIMES SINCE NEW.I THINK THIS IS SAFTY ISSUE BECAUSE I CAN SEE HOW SOME ONE COULD PULL OUT INTO TRAFFIC OR INTO THE BACK OF SOMEONE IF IT WAS …

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54.7%
ODI 11063744

I PURCHASED A NEW 2017.5 NISSAN MURANO OCT 14 2017 ONE WEEK LATER THE SRS LIGHT COMES LIGHT COMES ON WHILE DRIVING AND STAYS ON. AFTER THREE TRIPS BACK AND MULTIPLE PARTS REPLACED INCLUDING SENSOR FOR SEATBELT CONNECTOR THAT WAS NOT ATTACHED PROPERLY AND THE REPLACEMENT OF THE SRS SYSTEM. TODAY 97 DAYS LATER I WAS TOLD BY MY LOCAL NISSAN DEALERSHIP THAT THE VEHICLE WAS INDEED DEFECTIVE AT TIME OF PURCHASE. THE FACTORY HAD NOT CONNECTED THE HARNESS THAT CONNECTS TO THE AIRBAGS WHICH WAS CAUSING MY SRS LIGHT TO COME ON CONTINUOUSLY. I AM VERY SAD…

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54.4%
ODI 11206226 · 19,781 mi

I WAS DRIVING IN THE FAST LANE ON THE FREEWAY, AND FOR NO APPARENT REASON, THE CAR SHUT DOWN, THEN IMMEDIATELY STARTED UP AGAIN. I WAS FEARFUL THAT I WAS GOING TO GET HIT FROM BEHIND, SO IMMEDIATELY WENT TO THE SLOW LANE. I DROVE THE CAR TO AND FROM MY DESTINATION WITH NO FURTHER INCIDENT, BUT FEAR IT MIGHT HAPPEN AGAIN.

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12.3%
ODI 11222537 · 3,076 mi

TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WE…

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12.3%
ODI 11402771 · 225 mi

UPON INITIAL STATE SAFETY INSPECTION FOR BRAND NEW CAR, NISSAN SERVICE REPORTED METAL SHAVINGS WERE FOUND IN OIL PAN AND OIL WAS SHINY. CHECK ENGINE LIGHT AND OIL LIGHT WERE NOT ON WHEN CAR WAS PRESENTED FOR INSPECTION, AND WOULD NOT GO OFF. SERVICER REPORTED THAT THE LONG BLOCK ENGINE WAS REPLACED (DID NOT OBTAIN CONSENT OR INFORM ME OF WHAT THE DEFECT WAS) AND WORK SUMMARY STATED PROBLEM WITH OIL PUMP. FOR THE WEEK I DROVE THE CAR, I COULD SOMETIMES SMELL FUNNY SMELL WHEN EXITING VEHICLE AFTER TURNING OFF THE ENGINE, BUT ATTRIBUTED IT TO NEW…

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16.3%
ODI 11637487

On Jan 15, 2025, my vehicle exhibited an unintended sudden acceleration event while applying the brakes to slow the vehicle. Shortly after applying the brakes, the vehicle's engine revved very high and the car launched forward despite my foot on the brake and then struck another vehicle in front of me. The automatic emergency braking did not trigger. The air bags did deploy. No significant injuries, but both cars were damaged, my Murano likely totaled. I am confident that I did not accidentally hit the gas pedal.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

120.0%
ODI 11627467 · 4,457 mi

The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.

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418.2%
ODI 11673023

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar v…

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250.0%
ODI 11766664 · 1,890 mi

The contact owns a 2026 Nissan Murano. The contact stated that while driving approximately 25 MPH and depressing the brake pedal to avoid sudden merging traffic and to decelerate, the vehicle accelerated unintendedly. The brake pedal was depressed to come to a complete stop and another vehicle behind avoided crashing in to the rear of the vehicle. In addition, the contact stated that while driving approximately 25 MPH, the instrument panel rebooted independently. The vehicle was taken to a local dealer, where it remained for further investigati…

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Air Bags
2619.3%
ODI 10491161 · 400 mi

PASSENGER SIDE AIR BAG IS NOT ENGAGED. INDICATOR IS ON APPROXIMATELY 50% OF THE TIME, WHEN MY 84 POUND DAUGHTER IS SITTING IN THE PASSENGER SEAT. THIS MEANS THAT 50% OF THE TIME, MY DAUGHTER IS SUPPOSEDLY NOT PROTECTED BY THE AIR BAG. THIS IS TROUBLESOME. THE INTERMITTENT, SEEMINGLY RANDOM NATURE OF THE INDICATOR DOES NOT INSTILL CONFIDENCE IN THE PROTECTION THAT I PAID FOR AND IS ASSUMED TO BE IN PLACE. WHEN I CONTACTED THE DEALER ON 12/28/12. I ASKED THE NISSAN SERVICE TECHNICIAN WHAT WEIGHT WAS REQUIRED TO ENGAGE THE AIR BAG PROTECTION, AND…

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34.1%
ODI 11278551 · 1,300 mi

MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.

Look up ODI 11278551 at NHTSA ↗

106.9%
ODI 11056214 · 25,296 mi

FRACTURED STERNUM AS AIR BAG FAILED TO PROTECT OCCUPANT IN A CRASH. VEHICLE WAS MOVING AND HIT A VEHICLE THAT FAILED TO STOP AT STOP SIGN

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3617.6%
ODI 10759826 · 8,000 mi

IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.

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1110.3%
ODI 10862335 · 10 mi

THE FRONT PASSENGER AIR BAG SENSOR CONSISTENTLY FAILS TO RECOGNIZE THE 150 POUND PASSENGER RIDING IN THE CAR. IF, WHILE STARTING THE CAR, THE FRONT PASSENGER MOVES IN ANY FASHION, THE AIR BAG INDICATOR REMAINS ON, INDICATING THE AIR BAG IS "OFF". NO MATTER WHAT THE PASSENGER DOES, INCLUDING PUTTING THE SEAT BELT ON OR OFF, ONCE THE AIR BAG SENSOR IS ON, IT WILL NOT GO OFF. I MUST THEN TURN THE CAR OFF, ASK THE PASSENGER TO HOLD PERFECTLY STILL, THEN RESTART THE ENGINE. IF THE PASSENGER REMAINS PERFECTLY STILL WHILE THE CAR IS TURNED ON, TH…

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76.5%
ODI 11063744

I PURCHASED A NEW 2017.5 NISSAN MURANO OCT 14 2017 ONE WEEK LATER THE SRS LIGHT COMES LIGHT COMES ON WHILE DRIVING AND STAYS ON. AFTER THREE TRIPS BACK AND MULTIPLE PARTS REPLACED INCLUDING SENSOR FOR SEATBELT CONNECTOR THAT WAS NOT ATTACHED PROPERLY AND THE REPLACEMENT OF THE SRS SYSTEM. TODAY 97 DAYS LATER I WAS TOLD BY MY LOCAL NISSAN DEALERSHIP THAT THE VEHICLE WAS INDEED DEFECTIVE AT TIME OF PURCHASE. THE FACTORY HAD NOT CONNECTED THE HARNESS THAT CONNECTS TO THE AIRBAGS WHICH WAS CAUSING MY SRS LIGHT TO COME ON CONTINUOUSLY. I AM VERY SAD…

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21.8%
ODI 11435235

DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) Red airbag warning came on located in dash when no passenger in seat but when a passenger is in seat it goes off however regardless the airbag reports that it is turned off due to the OCS cannot complete it’s scan. This puts all passengers at safety risk and they will not deploy if there is an accident. Has been verified by outside mechanic and have an appointment with Nissan dealership Monday however they will no…

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511.6%
ODI 11267824 · 1,800 mi

THE PASSENGER NO AIRBAG LIGHT INTERMITTENTLY APPEARS WHEN A PASSENGER IS SITTING IN THE PASSENGER SEAT OF MY NEW VEHICLE (APPROXIMATELY 3100 MILES). THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHEN THE SEAT IS IN AN UPRIGHT POSITION WHEN THE VEHICLE IS IN MOTION AND ONCE WHEN THE PASSENGER SEAT WAS RECLINED, ALSO WHILE THE VEHICLE WAS IN MOTION. THE NO AIR BAG LIGHT STAYS ON WHILE THE VEHICLE IS MOVING OR STOPPED AND SPORADICALLY TURNS OFF. THE CAUSE IS UNKNOWN. NISSAN SENT A SPECIALIST TO THE NISSAN DEALERSHIP TO REPAIR THIS ISSUE, AMONG OT…

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12.3%
ODI 11441328

WHEN MY WIFE SITS DOWN IN THE PASSENGER SEAT THE LIGHT IN THE DASH THAT SAYS THE PASSENGER AIRBAG IS ENGAGED DOESN'T GO OUT AND YOU HAVE TO PLAY WITH THE SEAT BELT CLIP TO GET IT TO GO OUT. THIS HAS HAPPENED TWICE WITHIN THE LAST TWO DAYS AND i HAVE NOT YET BROUGHT IT TO THE ATTENTION OF THE DEALER NOR NISSAN.

Look up ODI 11441328 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.5%
ODI 11697792

My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlif…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes66,000–117,530 mi87,000 mi31
ODI 10748112 · 55,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THE TECHNICIAN CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

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ODI 10895436 · 107,000 mi

MY WIFE'S NISSAN MURANO HAD BEEN HAVING PROBLEMS WITH THE BRAKES GOING ALL THE WAY DOWN TO THE FLOOR. I TOOK IT IN TO NISSAN DEALERSHIP TO GET CHECKED OUT FINALLY THE GUY THERE TOLD ME THAT THE BRAKES DIDN'T ACT UP ON THEM SO THEY CAN'T DIAGNOSE THE PROBLEM AND THAT SO FAR EVERYTHING LOOKS GOOD. I LEFT THINKING MAYBE IT WAS JUST THE BRAKES GETTING WORN OUT. ABOUT FIVE MONTHS LATER IT HAPPENED AGAIN WHILE SHE WAS DRIVING HOME. SHE SAID SHE WAS GOING 40 AND SHE SUDDENLY HAD NO BRAKES HAVING TO PUT HER VEHICLE ON PARK SO SHE WOULDN'T HIT THE VEHIC…

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ODI 10925014 · 68,000 mi

TOOK MURANO TO MECHANIC BECAUSE WAS HAVING PROBLEMS WITH BRAKING, MECHANIC HAD BRAKE SERVICED AND MADE NEW. NOW CAR IS NOT WANTING TO STOP EVEN WHEN PUMPIN BRAKES. TOOK BACK AND WAS TOLD BY MECHANIC AT SHAMROCK THAT I NEED NEW ABS HYDROLIC BREAK SYSTEM

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Power Train66,852–113,500 mi90,000 mi31
ODI 10461930 · 9,000 mi

AT LOW SPEEDS ON SLIGHT INCLINE WILL NOT ACCELERATE WITH INPUT TO GAS PEDAL RPMS WILL INCREASE VEHICLE WILL NOT RESPOND THEN SUDDENLY DRIVE TRAIN WILL RESPOND AND ENGAGE (A SLIPPING ACTION) VEHICLE WILL SUDDENLY LAUNCH FORWARD WITH A SLIGHT BANG AND BUCKING OF VEHICLE. DEALER HAS HAD VEHICLE CHECKED FOR PROBLEM APPROX 5-6 TIMES COULD NOT DUPLICATE ISSUE. BBB COMPLAINT IN PROCESS OF BEING FILED. DEALER AND MANUFACTURER NO HELP WITH ISSUE. FORMAL COMPLAINT FILED WITH DEALERSHIP, NO RESPONSE @ PRESENT. VEHICLE IS DANGEROUS WHEN NOT RESPONDING AND …

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ODI 10694098 · 66,703 mi

2011 NISSAN MURANO WITH 66,000 MILES FAILED WHILE DRIVING IN FREEWAY TRAFFIC, IN A CONSTRUCTION ZONE, ON 2/12/2015. THE MODEL IS EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSION (CVT). NISSAN WRITTEN POWERTRAIN COVERAGE PERIOD ON 2011 MODELS IS "60 MONTHS OR 60,000 MILES, WHICHEVER COMES FIRST." NISSAN NOTIFIED US, THE OWNERS OF THE MURANO, THAT THE PARTS AND LABOR WERE NOT COVERED BY WARRANTY. NISSAN CONSUMER AFFAIRS DID NOT HELP. NISSAN VICE PRESIDENT TOTAL CUSTOMER SATISFACTION, [XXX], PREVIOUSLY ISSUED A CONTINUOUSLY VARIABLE TRANSMISS…

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ODI 10778790 · 128,000 mi

TRANSMISSION SLIPS OR SHIFTS HARD INTO GEARS. TRANSMISSION HAS ALSO JUST STOPPED WORKING IN THE MIDDLE OF TRAFFIC. GETS WORSE THE WARMER IT IS. SLOWER SPEEDS HAVE THE HARD SHIFTING AND HIGHER SPEEDS IT OFTEN WONT SHIFT TO THE NEXT HIGHER GEAR.

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Unknown Or Other70,000–116,500 mi93,000 mi12
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

ODI 10957602 · 61,000 mi

WHILE DRIVING ON THE 202 W FREEWAY DIAMOND LANE ON SUNDAY FEB. 19 2017 A LOUD NOISE SOUNDING LIKE A GUN SHOT IN THE VEHICLE SCARED THE HELL OUT OF ME MY WIFE AND SON. THERE WERE NO CARS IN DIRECTLY IN FRONT OF US OR BEHIND OR ON THE SIDE. NOTHING HIT THE CAR. THE SUNROOF EXPLODED. LUCKY NO-ONE WAS BEHIND US SO THE EXPLODING GLASS DID NOT HIT ANOTHER VEHICLE. CALL NISSAN THE NEXT MORNING THEY TOLD ME TO HAVE THE CAR TOED INTO AUTONATION NISSAN TEMPE . AFTER 2 DAYS I CALL TO FIND OUT WHEN THE AUTO WOULD BE REPAIRED AND THEY TOLD ME TO COM…

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ODI 11004783 · 73,000 mi

DRIVING IN HOT WEATHER MY CAR STALLS. THIS HAPPENED IN APRIL 2017 I WAS TOLD AT THAT TIME IT WAS MY TRANSMISSION BY THE DEALER. I HAD THE TRANSMISSION REPLACED IN NAY 2017. THIS HAPPENED NUMEROUS TIMES PRIOR TO MY TRANSMISSION BEING REPLACED. I GO TO ACCELERATE AND THE CAR STALLS

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Air Bags67,101–92,000 mi85,000 mi7
ODI 10458280 · 58,000 mi

ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AIRBAG DEPLOYED I SUFFERED INJURIES AND AM GOING IN FOR BACK SURGERY TOMORROW. THE MURANO FRAME WAS BENT AND THE CAR TOTALED. *JS

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ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

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ODI 10934031 · 68,202 mi

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CAUSED THE FRONT PASSENGER SEAT CLASSIFICATION SYSTEM TO FAIL. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SYSTEM WOULD DEACTIVATE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,202.

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Electrical System54,000–85,000 mi77,000 mi9
ODI 10616965 · 27,000 mi

I HAVE NOTICED ON NUMEROUS OCCASIONS THIS SUMMER, A CRACKLING SOUND IN LOWER PORTION OF THE FRONT WINDSHIELD. I ACTUALLY REMEMBER HEARING IT LAST SUMMER BUT IT IS NOW MORE AUDIBLE. THE WARM WEATHER MUST BE A FACTOR. I HAVE ALSO EXPERIENCED PROBLEMS WITH MY KEYLESS FOB, IT DOES NOT ALWAYS WORK AND MY IGNITION AN REAR LIFT GATE SOMETIMES WILL OPERATE EVEN WHEN THE FOB IS WITHIN 3 FEET. THIS HAS OCCURRED SEVERAL TIMES OVER THE PAST 2 MONTHS. I TOOK IT TO NISSAN AND THEY COULD NOT FIND THE PROBLEM. I PURCHASED THE CAR BRAND NEW IN AUG. 2011.…

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ODI 10694123 · 54,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE REAR WINDOW LEAKED. THE LEAK IN THE WINDOW RAN DOWN INTO THE TRUNK AND RUINED SEVERAL COMPONENTS. THE TRUNK OPENED WITHOUT WARNING AND THE CONVERTIBLE ROOF OPENED AND CLOSED ON ITS OWN. THE DEALER WAS UNABLE TO FIND THE LOCATION OF THE LEAK. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE AND THAT THE MANUFACTURER WAS AWARE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000. UPDATED 8/6/15*CN

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ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

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Structure:Body50,000–70,000 mi60,000 mi5
ODI 10575918 · 31,129 mi

WE WERE DRIVING AT 35 MILES/HR WITH 3 YEARS OLD DAUGHTER IN THE CAR SEAT IN THE BACK. SUDDENLY THE ROOF JUST EXPLODED. WE HAD THE INSIDE COVER OF THE SUNROOF OPEN AND THE DEBRIS FROM THE ROOF EXPLOSION FLEW IN OUR DAUGHTER FACE. FORTUNATELY, BESIDE MINOR SCRATCHES ON HER FACE AND CRYING WHEN WE PUT HER BACK TO THE CAR, SHE IS OK. SHE NOW RESIST US WHEN WE TRY TO PUT HER IN THIS CAR. THIS IS ABSOLUTELY A QUALITY ISSUE FROM NISSAN. WE AGREE WITH NISSAN THAT WE NEVER HEARD ABOUT ROOF EXPLODING BEFORE, BUT WE AS MANY OTHER HAVE WITNESSED ONE FROM C…

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ODI 10641082 · 50,000 mi

SUNROOF OF MY 2011 NISSAN MURANO EXPLODED SUDDENLY WHILE DRIVING DOWN THE HIGHWAY ON A CLEAR DAY AND NO OTHER CARS IN THE AREA. THE MALFUNCTION OF THE SUNROOF EXPLODING CAUSED THE CENTER OF THE SUNROOF GLASS TO PROTRUDE OUTWARD INTO A DOME SHAPE WHILE GLASS PIECES SHATTERED INTO THE CABIN OF THE MURANO. UPON CONTACTING THE NISSAN DEALER, THEY REFERRED ME TO THE NATIONAL NISSAN CUSTOMER SERVICE NUMBER, BUT AFTER 4 DAYS I AM STILL WAITING ON A CALL BACK FROM THE REGIONAL NISSAN OFFICE. THIS IS A MAJOR SAFETY ISSUE THAT NISSAN MUST TAKE RESPONSI…

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ODI 10898666 · 106,000 mi

I WAS DRIVING UP RT 33 GOING NORTH TOWARD RIDGEFIELD AND THERE WERE FALLEN/CUT BRANCHES ON THE SIDE OF THE ROAD (ACROSS THE STREET FROM LINDEN TREE) THAT WERE STICKING OUT, AND SCRATCHED THE FULL LENGTH OF THE RIGHT SIDE OF MY CAR. THEY APPEARED TO HAVE BEEN PUSHED TO THE SIDE, BUT NOT ENOUGH TO AVOID BRUSHING A CAR. I HAVE A BLACK CAR AND ONE MARK IN PARTICULAR RUNS THE FULL LENGTH OF THE CAR. I TOOK IT TO A CAR WASH THIS MORNING HOPING IT WOULD WASH OFF, BUT IT IS A SCRATCH. I SPOKE TO GAYLAN IN NEW CANAAN WHO SUGGESTED I FILE THE CLAIM HE…

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Engine72,750–114,500 mi94,000 mi7
ODI 10807983 · 53,000 mi

STARTED GOING 70-60 MPH ON FREEWAY AND CAR SUDDENLY STOPPED ACCELERATING CAUSING ME TO MOVE QUICKLY TO THE OTHER SIDE OF THE FREEWAY. I THINK IT MAY BE THE ALTERNATOR, NOT SURE YET

Look up ODI 10807983 at NHTSA ↗

ODI 10817021 · 94,000 mi

LESS THAN 100,000 MILES ON THE CAR, 4 ENGINE MOUNTS ARE CRACKED, NEVER OFF ROAD, USED FOR COMMUTING AND TRAVEL ON HIGHWAYS. ON CHAT BOARD FOR MURANO OWNERS, FOUND SEVERAL OTHER INSTANCES OF CRACKED MOTOR MOUNTS, HAPPENING AS EARLY AS APPROXIMATELY 30,000 MILES. NOT SURE OF DATE OCCURRING BUT TOLD AT OIL CHANGE SERVICE NISSAN OF BAKERSFIELD ABOUT ENGINE MOUNT PROBLEM, I THINK ON 12/22/15. *JS

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ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-111None
ODI 11699814

The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat. This causes the airbag system to be disabled and could prevent deployment in a crash. I was informed that my 2011 Murano is not included in Nissan’s previous airbag/OCS recalls (such as 16V244), even thought the symptoms appear identical. Repair requires replacement or reprogramming of the seat/OCS components and is very expensive ($2000-$7000). This is a critica…

Look up ODI 11699814 at NHTSA ↗

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-041None
ODI 11728892

In July 2023, at 55,496 miles on the odometer, the original CVT transmission failed and was replaced at Port City Nissan (120 Spaulding Tpke N, Portsmouth, NH 03801), an authorized Nissan dealership, with a Nissan-supplied rebuilt CVT transmission at a cost of approximately $7,000. The rebuilt transmission was warranted for one year. Approximately 2.5 years and only 26,500 miles after installation, the rebuilt CVT transmission has failed again at approximately 82,000 miles. CVT transmission failure while driving presents a serious safety hazar…

Look up ODI 11728892 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-061None
ODI 11744092

I had a frontal crash in which I had a neck sprain and severe head injury due to the airbags not deploying

Look up ODI 11744092 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 25 reports

2022: 4 complaints · 2023: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022344
2023025
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022600
2023800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService BrakesPower TrainUnknown Or OtherAir BagsElectrical SystemStructure:BodySuspensionEngine
Service Brakes—0
1
ODI 11418547

Car started running rough, sluggish on going from still at stop to not wanting to go when acceleration should happen. Then ABS light came on, followed by all the trouble lights on other side of panel. Car would only go about 5 mph. I turned car around and headed home, but it wasn't a smooth ride. I got up to about 45, but it still seemed sluggish and braking was stiff. This happened 2 years ago. Dealer said no recall for 2011, but previous and following years did have recall for this. About 2 weeks after we went to dealer and started a …

Look up ODI 11418547 at NHTSA ↗

000
1
ODI 11546755

2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to loss of control. In this case it did not happen, as stated it was at low speed and in a parking lot. The deterioration of this strut was never called ou…

Look up ODI 11546755 at NHTSA ↗

1
ODI 11478855 · 131,000 mi

The contact's husband owns a 2011 Nissan Murano. The contact stated that while driving up an incline at approximately 35 degrees and making a sharp left turn, the vehicle failed to accelerate. The contact then stated that he attempted to apply more pressure but the vehicle failed to accelerate and moved at a slow pace. The contact then stated that after he was in the driveway, he placed the shifter in park and then back in drive position but the vehicle hesitated then failed to accelerate. No warning light illuminated. The dealer was notified o…

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Power Train0—
1
ODI 11489155

2011 Nissan Murano, transmission issues. This is the second time I have had to report this problem, please also refer to my first complaint #11474221 on this vehicle for the same problem. When at a stop, and pushing the gas pedal to move forward, there is a hesitation or two before the vehicle moves forward. This is a big problem when trying to enter a highway, after a stop sign. With giving enough distance to merge, having the hesitation issue has almost caused an accident. This hesitation occurs in town driving and hi-way. The dealership Cro…

Look up ODI 11489155 at NHTSA ↗

0
2
ODI 11208669 · 85,000 mi

I NOTICED MY NISSAN MURANO LOSING ACCELERATION WHEN TAKING OFF. WHEN IT FINALLY CATCHES UP IT RIDES FINE. THAT IS SO DANGEROUS ESPECIALLY LIVING IN THE CITY WITH FREEWAYS AND TRAFFIC! ALSO MY AIR IS NOT WORKING. I TOOK IT TO A DEALER, AIR COMPRESSOR WAS FINE, THEY RECHARGED THE SYSTEM WITH FREON AND IT STILL DIDN'T WORK. I NEED SOME KIND OF RELAY SWITCH FOR $500. I FEEL LIKE I'M PAYING FOR A LEMON AT 85,000 MILES!

Look up ODI 11208669 at NHTSA ↗

ODI 11311021 · 100,000 mi

AROUND 100,000 MILES WOULD NOT ACCELERATE WHEN TRAVELING AN INCLINE OR AFTER STOPPING AND RESTARTING AT A RED LIGHT OR STOP SIGN, EVEN WHILE GAS PEDAL WAS TO THE FLOOR. WHEN THE CAR FINALLY DECIDED TO MOVE IT WOULD SURGE. ALSO WHILE IDLING STATIONARY AND SHUTTING THE CAR OFF, IT FAILED TO RESTART. HEAD LIGHTS STARTED BLINKING, A CLICKING NOISE COULD BE HEARD COMING FROM ENGINE. THE CAR WOULD HAVE TO BE JUMPED OFF. BATTERY CHECKED AND IS NOT THE ISSUE.

Look up ODI 11311021 at NHTSA ↗

000
Unknown Or Other
1
ODI 11418547

Car started running rough, sluggish on going from still at stop to not wanting to go when acceleration should happen. Then ABS light came on, followed by all the trouble lights on other side of panel. Car would only go about 5 mph. I turned car around and headed home, but it wasn't a smooth ride. I got up to about 45, but it still seemed sluggish and braking was stiff. This happened 2 years ago. Dealer said no recall for 2011, but previous and following years did have recall for this. About 2 weeks after we went to dealer and started a …

Look up ODI 11418547 at NHTSA ↗

1
ODI 11489155

2011 Nissan Murano, transmission issues. This is the second time I have had to report this problem, please also refer to my first complaint #11474221 on this vehicle for the same problem. When at a stop, and pushing the gas pedal to move forward, there is a hesitation or two before the vehicle moves forward. This is a big problem when trying to enter a highway, after a stop sign. With giving enough distance to merge, having the hesitation issue has almost caused an accident. This hesitation occurs in town driving and hi-way. The dealership Cro…

Look up ODI 11489155 at NHTSA ↗

—0
2
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

ODI 11218599 · 23,000 mi

VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPL…

Look up ODI 11218599 at NHTSA ↗

1
ODI 11610293

Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and the top frame is once again damaged due to the same recall for links. I recently took the vehicle to Lorenzo Nissan as the top is not working. They advised the frame links are bound, and the frame needs to be replaced. As this was covered under previous recall, the recall is obviously not adequate.

Look up ODI 11610293 at NHTSA ↗

1
ODI 11565656

Rear subframe corrosion and break. Front subframe perfectly ok, obviously under the exact same driving conditions. There was a recall for this exact same problem on the Nissan Murano 2007 models but unfortunately no recall on the 2011 model.

Look up ODI 11565656 at NHTSA ↗

1
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

Air Bags000—
2
ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

Look up ODI 10851970 at NHTSA ↗

ODI 11280782 · 85,000 mi

OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.

Look up ODI 11280782 at NHTSA ↗

1
ODI 11416243

1-THE DASHBOARD IS CRACKING ALL OVER. MANY CRACKS AND ALSO CRACKING BY THE RIGHTT SIDE DASH AIRBAG. MY CAR IS IN THE GARAGE 98% OF THE TIME. WE ONLY DRIVE THIS CAR ONCE OR TWICE A MONTH. WE ARE NOT THE ORIGINAL OWNERS WE HAVE THIS CAR FOR ABOUT 2 1/2 YEARS AND ONLY PUT 1000 MILES ON IT. THE CAR HAS 109631 MILES ON IT. THE CAR IS IN MINT CONDITION INSIDE AND OUT. 2- THE AIRBAG LIGHT COMES ON AND WAS DIAGNOSED AS THE PASSENGER FRONT SEAT OCCUPANT SENSOR. ON THIS MODEL THE SENSOR IS BUILT INTO THE SEAT BOTTOM. THIS MEANS THAT YOU NEED TO REPLACE T…

Look up ODI 11416243 at NHTSA ↗

0
1
ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

Look up ODI 10851970 at NHTSA ↗

Electrical System0
2
ODI 11208669 · 85,000 mi

I NOTICED MY NISSAN MURANO LOSING ACCELERATION WHEN TAKING OFF. WHEN IT FINALLY CATCHES UP IT RIDES FINE. THAT IS SO DANGEROUS ESPECIALLY LIVING IN THE CITY WITH FREEWAYS AND TRAFFIC! ALSO MY AIR IS NOT WORKING. I TOOK IT TO A DEALER, AIR COMPRESSOR WAS FINE, THEY RECHARGED THE SYSTEM WITH FREON AND IT STILL DIDN'T WORK. I NEED SOME KIND OF RELAY SWITCH FOR $500. I FEEL LIKE I'M PAYING FOR A LEMON AT 85,000 MILES!

Look up ODI 11208669 at NHTSA ↗

ODI 11311021 · 100,000 mi

AROUND 100,000 MILES WOULD NOT ACCELERATE WHEN TRAVELING AN INCLINE OR AFTER STOPPING AND RESTARTING AT A RED LIGHT OR STOP SIGN, EVEN WHILE GAS PEDAL WAS TO THE FLOOR. WHEN THE CAR FINALLY DECIDED TO MOVE IT WOULD SURGE. ALSO WHILE IDLING STATIONARY AND SHUTTING THE CAR OFF, IT FAILED TO RESTART. HEAD LIGHTS STARTED BLINKING, A CLICKING NOISE COULD BE HEARD COMING FROM ENGINE. THE CAR WOULD HAVE TO BE JUMPED OFF. BATTERY CHECKED AND IS NOT THE ISSUE.

Look up ODI 11311021 at NHTSA ↗

2
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

ODI 11218599 · 23,000 mi

VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPL…

Look up ODI 11218599 at NHTSA ↗

2
ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

Look up ODI 10851970 at NHTSA ↗

ODI 11280782 · 85,000 mi

OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.

Look up ODI 11280782 at NHTSA ↗

—00
2
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

Look up ODI 10851970 at NHTSA ↗

Structure:Body00
1
ODI 11610293

Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and the top frame is once again damaged due to the same recall for links. I recently took the vehicle to Lorenzo Nissan as the top is not working. They advised the frame links are bound, and the frame needs to be replaced. As this was covered under previous recall, the recall is obviously not adequate.

Look up ODI 11610293 at NHTSA ↗

1
ODI 11416243

1-THE DASHBOARD IS CRACKING ALL OVER. MANY CRACKS AND ALSO CRACKING BY THE RIGHTT SIDE DASH AIRBAG. MY CAR IS IN THE GARAGE 98% OF THE TIME. WE ONLY DRIVE THIS CAR ONCE OR TWICE A MONTH. WE ARE NOT THE ORIGINAL OWNERS WE HAVE THIS CAR FOR ABOUT 2 1/2 YEARS AND ONLY PUT 1000 MILES ON IT. THE CAR HAS 109631 MILES ON IT. THE CAR IS IN MINT CONDITION INSIDE AND OUT. 2- THE AIRBAG LIGHT COMES ON AND WAS DIAGNOSED AS THE PASSENGER FRONT SEAT OCCUPANT SENSOR. ON THIS MODEL THE SENSOR IS BUILT INTO THE SEAT BOTTOM. THIS MEANS THAT YOU NEED TO REPLACE T…

Look up ODI 11416243 at NHTSA ↗

0—
3
ODI 11435280

I was backing out of my drive when we heard a loud sound from the rear of the car. We though I had ran over something. As I drove we could hear a thumping sound from the rear of the car when we drove over a bump in the road.. It became louder the more I drove sounding like a hammering sound. I crawled under the car and discovered the frame had rusted allowing a bolt and bracket to move. This is causing the metal thumping sound we heard. I have parked the car and stopped driving it due to the possibility of the frame and suspension separating wh…

Look up ODI 11435280 at NHTSA ↗

ODI 11506432

Rear sub frame rusted through on passenger side. Allows irregular motion of wheel and bumping of detached parts. Causes vehicle float when brake is applied. Unsafe to drive confirmed by independent and dealership technicians. Braking at medium or high speed could cause severe float, loss of control, accident, further damage. I am not driving the vehicle. Ii is a low-miles, well-maintained vehicle. No accident occurred. I noticed it early and got the diagnosis.

Look up ODI 11506432 at NHTSA ↗

ODI 11574299

Premature Subframe Corrosion: first noticed a knocking noise coming from under rear driver side area when going over bumps with our 2011 Murano. Then the knocking noise (metal on metal sound) got worse and then the back of our vehicle would sway uncontrollably side to side when pressing a little hard on the brakes. Brought the vehicle to the Nissan dealer and was told that the subframe had excessive corrosion and the vehicle is dangerous to drive. Our vehicle has only 106,800 miles and has been garage kept and serviced every year by the Niss…

Look up ODI 11574299 at NHTSA ↗

0
Suspension
1
ODI 11546755

2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to loss of control. In this case it did not happen, as stated it was at low speed and in a parking lot. The deterioration of this strut was never called ou…

Look up ODI 11546755 at NHTSA ↗

0
1
ODI 11565656

Rear subframe corrosion and break. Front subframe perfectly ok, obviously under the exact same driving conditions. There was a recall for this exact same problem on the Nissan Murano 2007 models but unfortunately no recall on the 2011 model.

Look up ODI 11565656 at NHTSA ↗

00
3
ODI 11435280

I was backing out of my drive when we heard a loud sound from the rear of the car. We though I had ran over something. As I drove we could hear a thumping sound from the rear of the car when we drove over a bump in the road.. It became louder the more I drove sounding like a hammering sound. I crawled under the car and discovered the frame had rusted allowing a bolt and bracket to move. This is causing the metal thumping sound we heard. I have parked the car and stopped driving it due to the possibility of the frame and suspension separating wh…

Look up ODI 11435280 at NHTSA ↗

ODI 11506432

Rear sub frame rusted through on passenger side. Allows irregular motion of wheel and bumping of detached parts. Causes vehicle float when brake is applied. Unsafe to drive confirmed by independent and dealership technicians. Braking at medium or high speed could cause severe float, loss of control, accident, further damage. I am not driving the vehicle. Ii is a low-miles, well-maintained vehicle. No accident occurred. I noticed it early and got the diagnosis.

Look up ODI 11506432 at NHTSA ↗

ODI 11574299

Premature Subframe Corrosion: first noticed a knocking noise coming from under rear driver side area when going over bumps with our 2011 Murano. Then the knocking noise (metal on metal sound) got worse and then the back of our vehicle would sway uncontrollably side to side when pressing a little hard on the brakes. Brought the vehicle to the Nissan dealer and was told that the subframe had excessive corrosion and the vehicle is dangerous to drive. Our vehicle has only 106,800 miles and has been garage kept and serviced every year by the Niss…

Look up ODI 11574299 at NHTSA ↗

—0
Engine
1
ODI 11478855 · 131,000 mi

The contact's husband owns a 2011 Nissan Murano. The contact stated that while driving up an incline at approximately 35 degrees and making a sharp left turn, the vehicle failed to accelerate. The contact then stated that he attempted to apply more pressure but the vehicle failed to accelerate and moved at a slow pace. The contact then stated that after he was in the driveway, he placed the shifter in park and then back in drive position but the vehicle hesitated then failed to accelerate. No warning light illuminated. The dealer was notified o…

Look up ODI 11478855 at NHTSA ↗

0
1
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

1
ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

Look up ODI 10851970 at NHTSA ↗

2
ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

Look up ODI 10836275 at NHTSA ↗

ODI 10851970 · 66,000 mi

WHILE EXITING A PARKING SPACE AT A LOW SPEED (LESS THAN 10 MPH) THE CAR UNEXPECTEDLY ACCELERATED TO FULL THROTTLE. BRAKING WOULD NOT HOLD IT AND MY CAR RAN INTO ANOTHER VEHICLE AFTER TRAVELING 5-15 YARDS, PUSHING IT UP ON A SIDEWALK BEFORE STOPPING. BOTH CARS TOTAL LOSS DUE TO BENT FRAME/RAILS. MY FRONT END DEMOLISHED AND RADIATOR PUSHED INTO ENGINE BUT NO AIRBAGS DEPLOYED. AFTER THE INCIDENT IT WAS DISCOVERED THAT MY ACCELERATOR PEDAL HAD SNAPPED OFF.

Look up ODI 10851970 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Brake response concerns

22 mentions · 14.9% of complaints

Median mileage: 87,584 mi (20 usable records).

ODI 10748112 · 55,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHERE THE TECHNICIAN CONFIRMED THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Look up ODI 10748112 at NHTSA ↗

ODI 10950389 · 110,000 mi

ON 12/15/16 I WAS DRIVING MY 2011 NISSAN MURANO AWD AND WHEN BRAKING FOR A LEFT TURN LANE ON A LOCAL STREET (GOING ABOUT 30 MPH) THE BRAKE PEDAL ALL OF A SUDDEN HAD NO PRESSURE & WENT ALL THE WAY TO THE FLOOR. I COULD NOT STOP THE CAR & I HAD TO VEER TO THE RIGHT TO AVOID HITTING A CAR IN FRONT OF ME. TOWED THE CAR TO THE NISSAN DEALER THE NEXT DAY, 12/16/16, & THEY SAID IT WAS THE MASTER BRAKE CYLINDER. THEY REPLACED THE MASTER BRAKE CYLINDER FOR ABOUT $700 & IT WAS WORKING NORMALLY EXCEPT FOR A SLIGHT WHIRRING SOUND. ON 2/6/17, APPROXIMATELY …

Look up ODI 10950389 at NHTSA ↗

ODI 11015900 · 68,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SPEED BUMP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

13 mentions · 8.8% of complaints

Median mileage: 104,000 mi (10 usable records).

ODI 11098815 · 130,000 mi

TRANSMISSION STEPPING MOTOR - PER THE CHECK ENGINE CODE AT NO PARTICULAR SPEED, GEARS SLIPPING, POPPING INTO GEAR, NO ACCELERATION FROM FROM STOP. SEEMS TO GET WORSE THE FURTHER THE DRIVE.

Look up ODI 11098815 at NHTSA ↗

ODI 11218599 · 23,000 mi

VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPL…

Look up ODI 11218599 at NHTSA ↗

ODI 11218614 · 98,000 mi

CAMSHAFT POSITION 'A' - TIMING OVER - ADVANCED OR SYSTEM PERFORMANCE (BANKS 1 & 2). THIRD TIME IN AS MANY MONTHS; TWO REPAIRS MADE, THIRD TIME REQUIRED. CHECK ENGINE LIGHT COMES ON REGULARLY.

Look up ODI 11218614 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

10 mentions · 6.8% of complaints

Median mileage: 67,000 mi (7 usable records).

ODI 10864665 · 53,000 mi

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

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ODI 10870390 · 51,000 mi

THE VEHICLE LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT AND THEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Look up ODI 10870390 at NHTSA ↗

ODI 11004783 · 73,000 mi

DRIVING IN HOT WEATHER MY CAR STALLS. THIS HAPPENED IN APRIL 2017 I WAS TOLD AT THAT TIME IT WAS MY TRANSMISSION BY THE DEALER. I HAD THE TRANSMISSION REPLACED IN NAY 2017. THIS HAPPENED NUMEROUS TIMES PRIOR TO MY TRANSMISSION BEING REPLACED. I GO TO ACCELERATE AND THE CAR STALLS

Look up ODI 11004783 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

3 mentions · 2.0% of complaints

Median mileage: 128,000 mi (3 usable records).

ODI 10778790 · 128,000 mi

TRANSMISSION SLIPS OR SHIFTS HARD INTO GEARS. TRANSMISSION HAS ALSO JUST STOPPED WORKING IN THE MIDDLE OF TRAFFIC. GETS WORSE THE WARMER IT IS. SLOWER SPEEDS HAVE THE HARD SHIFTING AND HIGHER SPEEDS IT OFTEN WONT SHIFT TO THE NEXT HIGHER GEAR.

Look up ODI 10778790 at NHTSA ↗

ODI 11266764 · 83,000 mi

I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS…

Look up ODI 11266764 at NHTSA ↗

ODI 11396374 · 149,000 mi

VEHICLE BEGAN TO SHOW LOSS OF POWER IN 2019 WHILE ATTEMPTING TO ACCELERATE ENTERING.A HIGHWAY. VEHICLE ALSO WOULD JERK WHEN POSITIONED FROM PARK TO REVERSE. VEHICLE WOULD NOT ACCELERATE WHEN COMING FROM A COMPLETE STOP. VEHICLE WOULD NOT ACCELERATE WHEN ATTEMPTING TO GIVE MORE POWER, ASNIF IT WAS STALLED I PARKED THE VEHICLE DUE TO THE FEAR OF CAUSING AN ACCIDENT.AND BEING SERIOUSLY INJURED.

Look up ODI 11396374 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

2 mentions · 1.4% of complaints

Median mileage: 69,750 mi (2 usable records).

ODI 10836275 · 79,500 mi

MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS…

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ODI 11156108 · 60,000 mi

I BEGAN EXPERIENCING A LOSS OF MOTION WHILE DRIVING THIS VEHICLE. ON TWO SEPARATE OCCASIONS, WHILE ON THE ROAD AND MOVING THE VEHICLE LOST ABILITY TO MOVE. AT ONE POINT I WAS LIMITED TO UNSAFE DRIVING SPEEDS OF LESS THAN 15 MILES PER HOUR. ALL OCCURRENCES OF LOSS OF MOTION OCCURRED ON CITY STREETS WHERE POSTED SPEED LIMITS WERE 45 MPH OR LESS. THE LAST OCCURRENCE WAS IN MY DRIVEWAY WHEN THE VEHICLE WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE AT WHICH TIME IT WAS DETERMINED THE TRANSMISSION WAS IN NEED OF REPLACEMENT. AT 60…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

1 mentions · 0.7% of complaints

Median mileage: 90,000 mi (1 usable records).

ODI 11319359 · 90,000 mi

POWER STEERING LOSES POWER ALL OF SUDDEN. UPON TAKEN TO THE DEALERSHIP. IT IS SIMILAR TO THE: THE POWER STEERING HOSE CLAMP MAY NOT ADEQUATELY SECURE THE HOSE, ALLOWING THE HOSE TO DETACH AND LEAK POWER STEERING FLUID. THE POTENTIAL NUMBER OF UNITS AFFECTED BY THIS RECALL IS 56,766. THE NHTSA CAMPAIGN NUMBER IS: 17V184000

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b