2009 Peterbilt 389: complaints, problems and recalls

Reported: 2008-02-07 (February 7, 2008)

PACCAR IS RECALLING 6,169 MY 2008 KENWORTH T300, T660, T800, T2000, W900 AND C500 VEHICLES AND MY 2008-2009 PETERBILT MODELS 365, 367, 384, 387, 388, 389 AND 389 KITS. CERTAIN DOOR LATCH ASSEMBLIES ON THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS." THE ROTOR IN SOME OF THESE DOOR LATCH ASSEMBLIES DID NOT RECEIVE THE PROPER HEAT TREATMENT AND MAY BE SOFT.

Consequence: IN THE EVENT OF A CRASH, FORCE COULD CAUSE THE ROTOR TO CRACK AND THE DOOR WOULD NOT HAVE PRIMARY OR SECONDARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT.

Remedy: PACCAR IS WORKING WITH TRIMARK AND WILL INSPECT AND REPLACE THE DOOR LATCH IF IT IS FOUND TO BE DEFECTIVE. THE RECALL BEGAN ON MARCH 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Reported: 2008-03-10 (March 10, 2008)

PACCAR IS RECALLING 318 MY 2007-2009 KENWORTH T800, W900, AND PETERBILT 357, 365, 367, 378, 379, 384, 385, 386,388, AND 389 TRUCKS EQUIPPED WITH PREMIER TRAILER HITCH ASSEMBLIES. THE PINTLE HITCH ASSEMBLIES MAY HAVE BEEN MANUFACTURED IN A MANNER RESULTING IN A REDUCTION OF FATIGUE STRENGTH OF THE PIVOT PINS.

Consequence: THIS REDUCTION OF FATIGUE STRENGTH COULD CAUSE THE PIVOT PIN TO CRACK AND EVENTUALLY BREAK, CAUSING THE TRAILER TO DETACH FROM THE TRUCK WHILE IN MOTION, WHICH COULD CAUSE A CRASH THAT COULD RESULT IN PERSONAL INJURY OR DEATH.

Remedy: DEALERS WILL REPLACE THE POTENTIALLY DEFECTIVE PIVOT PIN FREE OF CHARGE. THE RECALL BEGAN ON APRIL 18, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Reported: 2008-03-21 (March 21, 2008)

PACCAR IS RECALLING 1,043 MY 2008-2009 KENWORTH C500, T2000,T660, T800 AND W900 TRUCKS EQUIPPED WITH BENDIX MV-3 DASH CONTROL VALVES. THE MOLDED VALVE BODY HAS AN INCORRECT CORE PIN IN THE INJECTION MOLD CAUSING THE VALVE BODY TO BE OVERSIZED IN THE DOUBLE CHECK VALVE AREA. THIS CONDITION CAN ALLOW THE RUBBER DOUBLE CHECK VALVE TO BECOME LODGED IN THE BODY OPENING UNDER CERTAIN CIRCUMSTANCES.

Consequence: IF THE DOUBLE CHECK VALVE BECOMES LODGED, IN THE EVENT OF A PRIMARY RESERVOIR FAILURE, AIR PRESSURE CAN LEAK PAST THE LODGED DOUBLE CHECK VALVE THEREBY DEPLETING THE SECONDARY RESERVOIR, CAUSING REDUCED ABILITY FOR MODULATING THE SERVICE EMERGENCY BRAKES. IN SUCH AN EVENT, THE OPERATOR SHOULD OBSERVE AN AIR LEAK, INDICATIONS OF LOW AIR PRESSURE VIA THE PRIMARY AND SECONDARY AIR GAUGES, AND AUDIBLE AND VISUAL LOW AIR PRESSURE WARNING ALARMS. A VEHICLE CRASH IS POSSIBLE IF THESE WARNINGS ARE NOT HEEDED.

Remedy: DEALERS WILL REPLACE THE BENDIX MV-3 DASH CONTROL VALVES FREE OF CHARGE. THE RECALL BEGAN ON APRIL 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-4196.

Reported: 2008-09-23 (September 23, 2008)

PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.

Consequence: A VEHICLE CRASH COULD OCCUR IF ANOTHER VEHICLE STRIKES THE DPF ON THE ROADWAY.

Remedy: PACCAR IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E041). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Reported: 2009-07-08 (July 8, 2009)

PACCAR IS RECALLING 2,096 MY 2009 KENWORTH AND PETERBILT VEHICLES EQUIPPED WITH TRW STEERING SHAFTS. MISLOCATION OF A CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.

Consequence: A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES COULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE AND MISWELDED STEERING SHAFT WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN JULY 31, 2009. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

Reported: 2010-07-02 (July 2, 2010)

PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.

Consequence: A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES WOULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE PROVIDED BY TRW. ANY STEERING SHAFT FOUND TO HAVE BEEN WELDED IMPROPERLY WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 30, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196.

Reported: 2011-02-23 (February 23, 2011)

PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.

Consequence: THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.

Remedy: DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

Reported: 2013-11-25 (November 25, 2013)

Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."

Consequence: As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.

Remedy: Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.

Reported: 2014-03-25 (March 25, 2014)

PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is 314-D.

Reported: 2015-02-24 (February 24, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Consequence: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Reported: 2015-03-06 (March 6, 2015)

PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Reported: 2020-04-06 (April 6, 2020)

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.