U.S. public vehicle records

2021 Pleasure Way PLATEAU: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1 owner complaints analyzed

2 distinct recall campaigns

Not available median reported failure mileage

Scope: 2021 model year. Data updated: 2026-10-01 (October 1, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	1	100.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control

Forward Collision Avoidance: Warnings

Vehicle Speed Control

Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Warnings: 1; Vehicle Speed Control: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022

2022: 1

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11446739 · 2022-01-08 (January 8, 2022)

Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued.

Owner-reported narrative. Look up ODI 11446739 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V585000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2022-08-04 (August 4, 2022)

Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau TS motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.

Consequence: Overheating or melting of wiring increases the risk of a fire.

Remedy: Dealers will install a dedicated fused relay for the fridge and relabel the circuit board, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.

NHTSA campaign record ↗

22V616000 · Electrical System:Wiring:Fuses And Circuit Breakers

Reported: 2022-08-10 (August 10, 2022)

Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.

Consequence: Overheating or melting of wiring increases the risk of a fire.

Remedy: Dealers will relabel the DCF4 circuit board, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1 unique complaints in this selection. Analysis snapshot: 2026-10-01.

0.0%Usable mileage0 / 1 records

100.0%Valid incident date1 / 1 records

100.0%Valid filing date1 / 1 records

100.0%Ordered incident and filing dates1 / 1 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2008	2015	2017	2018	2019	2020	2021	2022
Electronic Stability Control (Esc)	0Unavailable No examples available for this selection.	1100.0% ODI 11363287 · 11,100 mi TRAVELING FROM HOME TO HOUSTON IN JULY 2019 I HAD AN INTERMITTENT CHECK ENGINE LIGHT AND BLIND SPOT LIGHT COMING ON. RESTARTING THE VEHICLE CLEARED THE FAULT TEMPORARILY. CALLED MB DEALER IN DRAPER AND WAS TOLD THE PROBLEM WAS PROBABLY THE RESULT OF HIGH WINDS EN ROUTE! THE FOLLOWING DAY WE CONTINUED TOWARD DENVER. THE LIGHTS CAME ON AND STAYED ON, ESP AND SPEED CONTROL STOPPED WORKING AND NEAR THE END OF THE DAY THE CHECK ENGINE LIGHT CAME ON. WENT DIRECTLY TO DEALER IN LITTLETON; NO REPAIR APPOINTMENT AVAILABLE FOR MORE THAN A WEEK. WE LEFT F… Look up ODI 11363287 at NHTSA ↗	1100.0% ODI 11363495 · 12,036 mi I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE … Look up ODI 11363495 at NHTSA ↗	250.0% ODI 11362643 · 27,790 mi THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A … Look up ODI 11362643 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Vehicle Speed Control	0Unavailable No examples available for this selection.	1100.0% ODI 11363287 · 11,100 mi TRAVELING FROM HOME TO HOUSTON IN JULY 2019 I HAD AN INTERMITTENT CHECK ENGINE LIGHT AND BLIND SPOT LIGHT COMING ON. RESTARTING THE VEHICLE CLEARED THE FAULT TEMPORARILY. CALLED MB DEALER IN DRAPER AND WAS TOLD THE PROBLEM WAS PROBABLY THE RESULT OF HIGH WINDS EN ROUTE! THE FOLLOWING DAY WE CONTINUED TOWARD DENVER. THE LIGHTS CAME ON AND STAYED ON, ESP AND SPEED CONTROL STOPPED WORKING AND NEAR THE END OF THE DAY THE CHECK ENGINE LIGHT CAME ON. WENT DIRECTLY TO DEALER IN LITTLETON; NO REPAIR APPOINTMENT AVAILABLE FOR MORE THAN A WEEK. WE LEFT F… Look up ODI 11363287 at NHTSA ↗	00.0% No examples available for this selection.	250.0% ODI 11362643 · 27,790 mi THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A … Look up ODI 11362643 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	0Unavailable No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11363495 · 12,036 mi I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE … Look up ODI 11363495 at NHTSA ↗	250.0% ODI 11362643 · 27,790 mi THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A … Look up ODI 11362643 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment:Recreational Vehicle/Trailer	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	250.0% ODI 11266230 FIAMMA F65 #06693C13R AWNING ON OUR CAMPER VAN 1. THIS AWNING EXTENDED OUT 12' WHILE DRIVING AND WAS ABLE TO PULL OVER SAFETY. 2. THIS AWNING RELEASED AND EXTENDED WITHOUT WARNING WHILE PARKED. THE AWNING WAS 'REPAIRED IN APRIL AFTER THE FIRST INCIDENT. THEN OCCURRED AGAIN IN SEPTEMBER. THERE ARE MANY OTHER ONLINE REPORTS OF THIS HAPPENING. SOME WHILE DRIVING. *JS Look up ODI 11266230 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11363495 · 12,036 mi I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE … Look up ODI 11363495 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Warnings	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	0Unavailable No examples available for this selection.
Power Train	0Unavailable No examples available for this selection.	1100.0% ODI 11363287 · 11,100 mi TRAVELING FROM HOME TO HOUSTON IN JULY 2019 I HAD AN INTERMITTENT CHECK ENGINE LIGHT AND BLIND SPOT LIGHT COMING ON. RESTARTING THE VEHICLE CLEARED THE FAULT TEMPORARILY. CALLED MB DEALER IN DRAPER AND WAS TOLD THE PROBLEM WAS PROBABLY THE RESULT OF HIGH WINDS EN ROUTE! THE FOLLOWING DAY WE CONTINUED TOWARD DENVER. THE LIGHTS CAME ON AND STAYED ON, ESP AND SPEED CONTROL STOPPED WORKING AND NEAR THE END OF THE DAY THE CHECK ENGINE LIGHT CAME ON. WENT DIRECTLY TO DEALER IN LITTLETON; NO REPAIR APPOINTMENT AVAILABLE FOR MORE THAN A WEEK. WE LEFT F… Look up ODI 11363287 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2021: 1 complaints · 2022: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2021	1	1	1
2022	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2021	1	0	0
2022	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Forward Collision Avoidance: Adaptive Cruise Control	Forward Collision Avoidance: Warnings	Vehicle Speed Control
Forward Collision Avoidance: Adaptive Cruise Control	—	1 ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	1 ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗
Forward Collision Avoidance: Warnings	1 ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	—	1 ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗
Vehicle Speed Control	1 ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	1 ODI 11446739 Adaptive cruise control / Active Brake assist stops working, which turns off cruise control with no warning. This is like letting off the accelerator abruptly, and at Freeway speeds, is dangerous. The sensor has been inspected and adjusted by a Mercedes dealer, only to have it fail shortly after. There seems to be no reason for this intermitt failure. I believe this issue to be dangerous, and deserves a safety recall to be issued. Look up ODI 11446739 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.