2008 Prevost H3-41: complaints, problems and recalls

Reported: 2008-01-09 (January 9, 2008)

ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS ASTRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM 'R' (REVERSE) TO 'D' (DRIVE) SHOULD THE PHONE RECEIVE A CALL.

Consequence: THIS INTERFERENCE CAN CAUSE THE TRANSMISSION TO NOT OPERATE OR CAUSE IMPROPER SHIFTING, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.

Remedy: PREVOST WILL MAIL STICKERS AND INSTALLATION INSTRUCTIONS TO THEIR OWNERS AND WILL ALSO ARRANGE TO HAVE THE TRANSMISSION SOFTWARE UPGRADED. THE RECALL BEGAN ON FEBRUARY 13, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.

Reported: 2008-09-03 (September 3, 2008)

PREVOST IS RECALLING 189 MY 2008-2009 XLII-45, XLII-45E, X3-45 MOTOR HOMES AND H3-41, H3-45, AND VIP MOTOR COACHES. DUE TO IMPROPER INSTALLATION OF THE ESCAPE HATCH RETAINING BOLTS, THESE BOLTS CAN BREAK.

Consequence: IF THE BOLTS BREAK, THE ESCAPE HATCH CAN FALL DOWN ON TO THE ROADWAY, INCREASING THE RISK OF PROPERTY DAMAGE OR A CRASH.

Remedy: PREVOST WILL PROVIDE PARTS AND INSTALLATION INSTRUCTIONS TO THE OWNERS OF THE AFFECTED VEHICLES. THE RECALL BEGAN ON OCTOBER 21, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-883-3391.

Reported: 2008-11-17 (November 17, 2008)

PREVOST IS RECALLING 81 MY 2008-2009 X3-45, H3-41, AND H3-45 MOTOR COACHES. DURING PRODUCTION THE WRONG GRADE 5 BOLTS WERE USED TO INSTALL THE PEDESTAL OF THE PASSENGER SEAT. THERE IS A POSSIBILITY THAT THE BOLTS WOULD BREAK AT INSTALLATION OR DURING THE NORMAL USE OF THE VEHICLE.

Consequence: IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE BOLTS WITH THE CORRECT SPECIFIED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 18, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.

Reported: 2010-03-24 (March 24, 2010)

PREVOST HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008-2010 MOTOR COACHES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy: PREVOST COACH IS WORKING WITH RICON AND PREVOST WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN THROUGH SAFETY RECALL (SR10-19). PREVOST WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE RECALL BEGAN ON JUNE 14, 2010. OWNERS MAY CONTACT PREVOST TECHNICAL PUBLICATIONS AT 1-418-831-5432 X 235 OR BY EMAIL AT [email protected].

Reported: 2013-02-07 (February 7, 2013)

Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.

Consequence: Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.

Remedy: Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.

Reported: 2015-03-02 (March 2, 2015)

Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.

Consequence: The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.

Remedy: Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.