2024 Prevost H3-45: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
7 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Seat Belts | 1 |
Electrical System: 1; Seat Belts: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
2025: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11686635 · 2025-09-11 (September 11, 2025)
2024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part …
Owner-reported narrative. Look up ODI 11686635 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V474000 · Exterior Lighting:Turn Signal
Reported: 2023-07-11 (July 11, 2023)
Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Remedy: Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
NHTSA campaign record ↗23V761000 · Electrical System
Reported: 2023-11-10 (November 10, 2023)
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Consequence: A relay that overheats can increase the risk of a fire.
Remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
NHTSA campaign record ↗23V805000 · Forward Collision Avoidance: Automatic Emergency Braking | Structure:Body:Bumpers
Reported: 2023-12-01 (December 1, 2023)
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Consequence: A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Remedy: Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
NHTSA campaign record ↗23V889000 · Equipment Adaptive/Mobility:Wheelchair Lift/Ramp
Reported: 2023-12-22 (December 22, 2023)
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
NHTSA campaign record ↗24V179000 · Electrical System:12v/24v/48v Battery:Cables
Reported: 2024-03-06 (March 6, 2024)
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Consequence: An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
NHTSA campaign record ↗24V213000 · Fuel System, Diesel: Pre-Heater | Equipment
Reported: 2024-03-20 (March 20, 2024)
Prevost Car (US) Inc. (Prevost) is recalling certain 2010 H3-45 VIP, 2024 H3-45 and X3-45 vehicles. The coolant heaters may generate excessive exhaust gas and overheat.
Consequence: Excessive exhaust gas may increase the risk of carbon monoxide poisoning, and an overheating heater increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.
NHTSA campaign record ↗24V523000 · Equipment Adaptive/Mobility:Wheelchair Lift/Ramp
Reported: 2024-07-09 (July 9, 2024)
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Consequence: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 116866352024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Seat Belts | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 116866352024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part … | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Tires:Sidewall | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 1 | None | ODI 116866352024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part … |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System | Seat Belts |
|---|---|---|
| Electrical System | — | 1ODI 116866352024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part … |
| Seat Belts | 1ODI 116866352024 and 2025 Prevost motorcoaches have developed 3 issues that i have concerns with. - 120V AC electrical outlets that break and expose the live power circuit. and create a passenger electrocution hazard. - 120V AC electrical outlet covers that fracture and fall off also expose live electrical circuits. - Passenger seat belt latches that fail in such a way they cannot be securely latched, 2 part numbers for different locations. 120VAC electrical outlet Prevost Part number 565204 12 month fail quantity= 56 Passenger seat belt latches Part … | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.