2013 Prevost XLII-45 ENTERTAINER: complaints, problems and recalls

Reported: 2012-07-18 (July 18, 2012)

Prevost is recalling certain model year 2011-2013 X3-45 and XLII Entertainer Bus vehicles, manufactured from November 24, 2010, through July 3, 2012. The power cable may come in contact, or rub against sharp, abrasive edges.

Consequence: If this occurs, a short-circuit, or fire may result, increasing the risk of personal injury.

Remedy: Prevost will notify owners, and dealers will inspect and, as necessary, repair the power cables free of charge. The safety recall is expected to begin during August 2012. Owners may contact Prevost Car Inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.

Reported: 2012-09-06 (September 6, 2012)

Prevost is recalling certain model year 2013 X3-45 and MTH XLII-45E vehicles, all equipped with Volvo D13 engines and an automatic fire detection and suppression system (AFSS). The AFSS linear thermal detector wire may come in contact with or chafe against its supporting tie cables.

Consequence: If the detector wire chafes it may cause the AFSS to activate with no fire present and, as a result, the stop engine feature will be activated, bringing the vehicle to an unplanned stop and increasing the risk of a crash.

Remedy: Prevost will notify owners, and dealers will add a protection cloth to the linear thermal detector wire at the location of tie cable, free of charge. The safety recall began on September 27, 2012. Owners may contact Prevost Car Inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.

Reported: 2012-10-18 (October 18, 2012)

Prevost is recalling certain model year 2012-2013 X3-45 and XLII-45 coach buses, manufactured between November 15, 2011, and August 14, 2012. The power cables may rub against sharp edges in both the rear junction box and the condenser compartment, resulting in a short-circuit.

Consequence: If the power cables short-circuit, a vehicle fire may result.

Remedy: Prevost will notify owners, and dealers will re-route and repair the affected power cables, as necessary, free of charge. The recall began on November 14, 2012. Owners may contact Prevost at 1-418-883-2888 x 6558.

Reported: 2013-01-22 (January 22, 2013)

Prevost is recalling certain model year 2013 X3-45, H3-45, and XLII-45 Entertainer coach buses and coach bus shells manufactured September 25, 2012, through January 9, 2013, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The buses may have missing side reflectors.

Consequence: The absence of reflectors could reduce the ability for others to see the bus, increasing the risk that another vehicle may crash into the bus.

Remedy: Prevost will notify owners, and dealers will add side reflectors, free of charge. The recall began on February 5, 2013. Owners may contact Prevost at 1-418-883-2888 x 6558.

Reported: 2013-02-07 (February 7, 2013)

Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.

Consequence: Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.

Remedy: Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.

Reported: 2013-04-19 (April 19, 2013)

Prevost is recalling certain model year 2012-2013 X3-45 VIP, 2006-2013 H3-45 VIP, and 2006-2011 XLII-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. These vehicles were manufactured between October 31, 2003, through April 10, 2013. On the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. Specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.

Consequence: In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. This could increase the risk of personal injury.

Remedy: Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013. Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-26.

Reported: 2013-12-26 (December 26, 2013)

Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2013 X3-45 VIP motorhomes, H3 VIP motorhomes and XLII-45 Entertainers and model year 2012-2014 model year X3-45, H3-41, H3-45 coaches manufactured June 6, 2011, through May 17, 2013, equipped with JAKO windshield wiper motors, model SWF403195. In the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.

Consequence: Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.

Remedy: Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on February 26, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-02.