Auto Recall Watch
U.S. public vehicle records

2024 Ram 5500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

2 distinct recall campaigns

Not available median reported failure mileage

Scope: 2024 model year. Data updated: . 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

Component breakdown data
CategoryCount

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

Complaints over time data
CategoryCount

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V799000 · Steering:Steering Control Module | Exterior Lighting

Reported: 2023-11-28 (November 28, 2023)

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

NHTSA campaign record ↗
24V199000 · Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Steering:Column

Reported: 2024-03-14 (March 14, 2024)

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

0 unique complaints in this selection. Analysis snapshot: 2026-09-30.

UnavailableUsable mileage0 / 0 records
UnavailableValid incident date0 / 0 records
UnavailableValid filing date0 / 0 records
UnavailableOrdered incident and filing dates0 / 0 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20132014201520162017201820192020202120222023202420252026
Power Train
250.0%
ODI 10639565 · 1,300 mi

WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPEC…

Look up ODI 10639565 at NHTSA ↗

218.2%
ODI 10893969 · 400 mi

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE FAILURE PERSISTED, INCLUDING A NEW FAILURE. THE CONTACT WAS ABLE TO CHANGE THE GEAR SHIFTER WITHOUT THE BRAKE PEDAL BEING DEPRESSED WHILE IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE …

Look up ODI 10893969 at NHTSA ↗

215.4%
ODI 11286892 · 148,870 mi

TRUCK WAS ON HIGHWAY GOING 70 MPH. DRIVER SAID IT STARTED SHAKING VERY HARD AND THEN HEARD A VERY LOUD BANG. WAS ABLE TO KEEP IT UNDER CONTROL AND BRING IT TO A STOP. THERE WERE PARTS OF THE TRANSFER CASE ALL OVER THE ROAD. DRIVE SHAFT WAS BENT AT A 45 DEGREE ANGLE. WIRING WAS WRAPPED AROUND YOKE, UNDERNEATH OF CAB IS DAMAGED, BRAKE SYSTEM DAMAGED, DEF SYSTEM DAMAGED, ALONG WITH OTHER PROBLEMS THAT CANT BE SEEN.

Look up ODI 11286892 at NHTSA ↗

529.4%
ODI 11142105 · 77,122 mi

TL* THE CONTACT OWNS A 2016 RAM 5500. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY. THE CONTACT STATED THAT THE VEHICLE HAD TO BE PARKED WITH THE PARKING BRAKE ENGAGED TO PREVENT IT FROM MOVING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MAGUIRE DODGE RAM (LOCATED AT 959 HIAWATHA BLVD W, SYRACUSE, NY 13204, [phone removed]) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURE…

Look up ODI 11142105 at NHTSA ↗

628.6%
ODI 11104270 · 62,500 mi

WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE TRANSFER CASE EXPLODED, CHRYSLER DETERMINED THAT THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. HOWEVER, WE PROVIDED PROOF OF SERVICE OVER THE TIME PERIOD THAT THE VEHICLE WAS IN SERVICE WHICH WAS ONLY 6 MONTHS. THEY EXPLAINED OUR PARTS WERE NOT PROPERLY GREASED AND MAINTAINED. WE DO KNOW A BUSINESS ASSOCIATE THAT HAD THE EXACT SAME THING HAPPEN TO HIS VEHICLE. I DID RESEARCH AND IN THE PAST THIS HAS BEEN A SIMILAR PROBLEM AND RECALLS FOR THE SAME EXACT ISSUE...PLEASE HELP!!

Look up ODI 11104270 at NHTSA ↗

37.9%
ODI 11252128 · 7,000 mi

MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY

Look up ODI 11252128 at NHTSA ↗

18.3%
ODI 11499977

The transfer case shifted itself into neutral while driving on the highway. It wouldn't go into any other gears and it lost all functionality. I wasn't under load and had been maintaining a set 65 mph. There was no warning the RPMs just redlined. I set the vehicle into what registered as park and when I got out it continued to roll towards me. I had 3 small children in the vehicle at the time and had we not made it off the highway in time I hate to think what could have happened. I am a mechanic by trade and it is the only reason we were able …

Look up ODI 11499977 at NHTSA ↗

112.5%
ODI 11623456

While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is going down a steep grade with a heavy load (cattle/horses) they would not be able to STOP due to weight. Transfer case has defective parts internally. Dealer said that there is a defect in the transfer cases and is common on Dodge Ram 4500/5500.

Look up ODI 11623456 at NHTSA ↗

00.0%

No examples available for this selection.

2180.8%
ODI 11487689 · 50,000 mi

The contact owns a 2022 Ram 5500. The contact stated while driving approximately 65 MPH, the vehicle failed to shift properly into the correct gear. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air filter to be replaced. The vehicle was repaired. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to Efird Chrysle…

Look up ODI 11487689 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

19.1%
ODI 11390618 · 210,000 mi

TL* THE CONTACT OWNS A 2014 RAM 5500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BRAKING SYSTEM AND POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR AND THE TRANSMISSION FLY WHEEL WERE FAULTY. THE ALTERNATOR AND FLY WHEEL WERE REPLACED HOWEVER, THE FAILURE EVENTUALLY RECURRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 210,000.

Look up ODI 11390618 at NHTSA ↗

17.7%
ODI 11286892 · 148,870 mi

TRUCK WAS ON HIGHWAY GOING 70 MPH. DRIVER SAID IT STARTED SHAKING VERY HARD AND THEN HEARD A VERY LOUD BANG. WAS ABLE TO KEEP IT UNDER CONTROL AND BRING IT TO A STOP. THERE WERE PARTS OF THE TRANSFER CASE ALL OVER THE ROAD. DRIVE SHAFT WAS BENT AT A 45 DEGREE ANGLE. WIRING WAS WRAPPED AROUND YOKE, UNDERNEATH OF CAB IS DAMAGED, BRAKE SYSTEM DAMAGED, DEF SYSTEM DAMAGED, ALONG WITH OTHER PROBLEMS THAT CANT BE SEEN.

Look up ODI 11286892 at NHTSA ↗

15.9%
ODI 11403861 · 91,000 mi

THE HIGH PRESSURE BOOSTER HOSE INTERIOR LINER CAME APART AND JAMMED INTO THE BRAKE BOOSTER PRESSURE PORT. THIS CAUSED LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. THIS IS AN AMBULANCE, WE HAVE MULTIPLE OF THIS SAME YEAR AND MODEL. IT WAS IN MOTION ON A CITY STREET AND RESULTED IN A NEAR MISS. THROUGH AN INTERNET SEARCH AND CALLING THE DODGE DEALERSHIP AND SPEAKING TO THE MECHANIC, THIS IS A COMMON ISSUE ACROSS MULTIPLE MODEL YEARS. HTTPS://WWW.DIESELTRUCKRESOURCE.COM/FORUMS/4TH-GEN-RAM-NON-DRIVETRAIN-2010-UP-202/STEERING-LOCKS-UP-BRAKE-A…

Look up ODI 11403861 at NHTSA ↗

314.3%
ODI 11453621

ABS and traction control light comes on intermittently when driving. Cruise control does not work and chime and warning lights come on as lights come on.

Look up ODI 11453621 at NHTSA ↗

1231.6%
ODI 11446785

At 95;000 miles abs and traction control lights going on and off on and off, now lights stays on brakes lock up when stopping quickly. Speed control no longer works due to this problem. After a google search I found lots of the same problems with other years and model’s having the Cummins 6.7 diesel motors.The ABS module fails, but you can’t replace the module, you have to replace the whole abs unit which is very costly

Look up ODI 11446785 at NHTSA ↗

18.3%
ODI 11372368 · 110,000 mi

TL* THE CONTACT OWNS A 2019 RAM 5500. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED WHILE DRIVING ON WET SURFACES, THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SLIDE FROM SIDE TO SIDE. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING ON DRY PAVEMENT HOWEVER, THE VEHICLE WAS MORE CONTROLLABLE WHILE DRIVING ON DRY PAVEMENT. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, AN APPOINTMENT TO DIAGNOSE OR REPAIR THE VEHICLE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU…

Look up ODI 11372368 at NHTSA ↗

112.5%
ODI 11698718

I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11698718 at NHTSA ↗

125.0%
ODI 11513738

The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

Look up ODI 11513738 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

150.0%
ODI 11720296

While operating my commercial truck , the trailer brake did not work and nearly caused a catastrophic accident. Upon inspection, trailer brake module has failed, power steering fluid leaking, Hydroboost leaking, I towed it to the dealership and they told me the truck is not safe to drive and the brake parts are back ordered and it may take more than 2 months or more for it to become available. They are unsure of when it would be resolved and that the truck is unsafe to drive. I opened a case with RAM and asked for a buyback review. CASE# 95785…

Look up ODI 11720296 at NHTSA ↗

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

314.3%
ODI 11720686

The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. Several local dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Look up ODI 11720686 at NHTSA ↗

1231.6%
ODI 11590318 · 11,870 mi

The contact owns a 2018 Ram 5500. The contact stated that on several occasions while driving 60 MPH with the cruise control activated, the ABS warning light and the Traction Control Service message was displayed with an audible pinging sound intermittently. Additionally, after the message and audible ping, the cruise control message was displayed. The vehicle was taken to a dealer where it was diagnosed that the ABS/HCU module needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failur…

Look up ODI 11590318 at NHTSA ↗

18.3%
ODI 11537361

The contact owns a 2019 Ram 5500. The contact received notification of NHTSA Campaign Numbers: 22V759000 (Service Brakes, Hydraulic) and 21V880000 (Fuel System, Diesel) however, parts to do the recall repairs were unavailable. The dealer was made aware of the issue and the contact was informed there was a limited quantity of available parts. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact …

Look up ODI 11537361 at NHTSA ↗

225.0%
ODI 11543008 · 150,000 mi

The contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed to stop within a reasonable amount of time. The contact stated that the vehicle had lost proper braking functionality. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle wa…

Look up ODI 11543008 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Wheels
125.0%
ODI 10621767 · 25,000 mi

TL* THE CONTACT OWNS A 2013 DODGE RAM 5500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS WEARING OUT THE TIRES. THE CONTACT STATED THAT HE REPLACED BOTH FRONT TIRES ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT END WAS OUT OF ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Look up ODI 10621767 at NHTSA ↗

19.1%
ODI 11564991

Took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway. The mechanic didn’t tighten the lug nuts we caught it just in time before something bad happened. That was 12/11/2023. We took it back to the dealership and they supposedly fixed it.exactly a month later and only 1500 miles on the freeway the wheels came off on the same side the studs were replaced. Tires flew off at 65mph and it hit 2 semi trucks luckily no small cars. Or it would …

Look up ODI 11564991 at NHTSA ↗

215.4%
ODI 10838538 · 34,000 mi

FRONT TIRES UNEVEN WEAR, TIRE CUPPING. VIBRATION AND NOISY!

Look up ODI 10838538 at NHTSA ↗

529.4%
ODI 11101984 · 46,610 mi

TL* THE CONTACT OWNS A 2016 RAM 5500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL BEARING FRACTURED AND DETACHED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TEXAN DODGE CHRYSLER JEEP RAM (18555 EASTEX FWY, HUMBLE, TX) WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,610.

Look up ODI 11101984 at NHTSA ↗

29.5%
ODI 11486725

The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11486725 at NHTSA ↗

410.5%
ODI 11252128 · 7,000 mi

MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY

Look up ODI 11252128 at NHTSA ↗

00.0%

No examples available for this selection.

112.5%
ODI 11630410 · 223,926 mi

The contact owns a 2020 Ram 5500. The contact stated that while driving at 20-25 MPH, the dual wheel tires detached from the vehicle and struck another vehicle. On another occasion while driving 60 MPH, the tires detached. There was no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the wheel studs needed to be replaced. The vehicle w…

Look up ODI 11630410 at NHTSA ↗

125.0%
ODI 11513738

The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

Look up ODI 11513738 at NHTSA ↗

13.8%
ODI 11576587

This is a 2022 Dodge Ram 5500. The wheel studs broke off while driving on the interstate, and the dually tires came off. This is a major safety issue and the driver had a narrow escape. This same issue persisted through the 2012-2021 model years and RAM had a recall (Y26) for those years. I do not believe the issue has been fixed for the 2022 model year. When I asked RAM for reimbursement for the replacement studs and labor, they turned it down saying my model year was not on the list I am looking to escalate this matter before someone else get…

Look up ODI 11576587 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

327.3%
ODI 10893969 · 400 mi

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE FAILURE PERSISTED, INCLUDING A NEW FAILURE. THE CONTACT WAS ABLE TO CHANGE THE GEAR SHIFTER WITHOUT THE BRAKE PEDAL BEING DEPRESSED WHILE IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE …

Look up ODI 10893969 at NHTSA ↗

430.8%
ODI 10950205 · 87,000 mi

BATTERY SAVER MODE MSG APPEARED ON DASH. TRUCK HAD 87,000 MILES AND 2400 HOURS. USED AS A ROADSIDE SERVICE WRECKER. TESTED BATTERIES. 1 TESTED BAD. REPLACED BOTH BATTERIES. MESSAGE COMES BACK AT STARTUP ON COLD MORNINGS. MSG STAYS ON UNTIL TRUCK IS WARMED LATER IN THE DAY.

Look up ODI 10950205 at NHTSA ↗

211.8%
ODI 11266093 · 118,000 mi

ALL FUNTIONS OF STEERING COLUMN FAILED. FOUND UNPOWERED WIRE TO 6STEERING COLUMN MODULE. TRACED WIRE TO FUSEBOX AND FOUND SEVERAL CORRODED WIRES ALONG WITH RUBBER COATING FALLING OFF. REPLACED BAD WIRE ENDS AND AM NOW LOOKING FOR A PERMINENT FIX.

Look up ODI 11266093 at NHTSA ↗

14.8%
ODI 11606760 · 85,000 mi

The contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Look up ODI 11606760 at NHTSA ↗

25.3%
ODI 11490056

RADIO UCONNECT 8.4 SCREEN DELAMINATING CAUSING RADIO TO GHOST TOUCH THE SCREEN AND MAKE SOS CALLS BY ITSELF. TURNS RADIO ON AND OFF AND FUNCTIONS ALL ON ITS OWN VERY DISTRACTING. ALSO HAPPENED ON MY OTHER 2018 RAM 3500

Look up ODI 11490056 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

250.0%
ODI 11710690 · 189,040 mi

The contact owned a 2021 Ram 5500. The contact stated that the vehicle is a flatbed tow truck, and while one of his drivers was driving at 48 MPH, the tow truck driver noticed that white/gray smoke was emitting from under the hood. It was unknown if the smoke entered the vehicle. The tow truck was towing a vehicle on a flatbed. The contact stated that the driver noticed multiple lights were illuminated, and the RPM was at zero. The driver stated that an abnormal knocking sound could be heard coming from under the front of the tow truck. The dri…

Look up ODI 11710690 at NHTSA ↗

13.8%
ODI 11518432

Received notice 8 months ago that the electrical relay that is used for grid heater when starting the vehicle may catch fire causing the entire vehicle to burn to the ground. I contacted RAM immediately and they stated there is no fix available. 8 months later I contacted RAM again and they stated that a fix was in the works but not available to me. I later contacted a dealer to buy a new truck and found they had a stop sell on RAM trucks and the fix was made available to them so the trucks can be sold. RAM should be taking care of truck…

Look up ODI 11518432 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine
125.0%
ODI 10639565 · 1,300 mi

WHEN I PULLED OUT FROM A STOP INTO THE INTERSECTION I REALIZED THE CARS WERE CLOSER THAT I FIRST THOUGHT, AND WHEN I INSTINCTIVELY PUSHED THE ACCELERATOR TO THE FLOOR TO GET OUT OF THE WAY, NOTHING HAPPENED FOR WHAT SEEMS LIKE ETERNITY BUT MAYBE JUST A PORTION OF A SECOND BEFORE THE ENGINE RESPONDS. THIS DELAY COULD BE A LIFE THREATENING SITUATION, SINCE THE VEHICLE DOES NOT RESPOND AS YOU WOULD EXPECT IT TO, AND COULD THEREFORE ALLOW YOU TO BE IN THE PATH OF ONCOMING TRAFFIC WITHOUT THE ABILITY TO GET THE VEHICLE TO MOVE AS YOU WOULD EXPEC…

Look up ODI 10639565 at NHTSA ↗

327.3%
ODI 10994198 · 110,000 mi

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED ON ITS OWN DUE TO THE DIESEL REGENERATION FILTER AND A WARNING MESSAGE APPEARED, WHICH WARNED OF GOING INTO LIMP MODE. THE VEHICLE WAS TAKEN TO THE DEALER (SOLOMON CHRYSLER JEEP DODGE LOCATED AT 409 NATIONAL PIKE W, BROWNSVILLE, PA 15417, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE DIESEL PARTICLE FILTER WAS ENGAGED. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE …

Look up ODI 10994198 at NHTSA ↗

538.5%
ODI 11045917 · 50,000 mi

TL* THE CONTACT OWNS A 2015 RAM 5500. UPON INSPECTION, THE CONTACT NOTICED COOLANT LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE-SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL), BUT A LEAK COULD NOT BE FOUND. AFTERWARDS, THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT CHECKED THE ENGINE COMPARTMENT AND NOTICED THAT COOLANT SPEWED OUT ONTO THE UNDERCARRIAGE AND ELECTRICAL WIRING. THE LOCAL DEALER (BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE, 2209 COBBS FORD RD, PRATTVILLE, AL) DIAGNOSED THAT THE WATER PUMP WAS…

Look up ODI 11045917 at NHTSA ↗

15.9%
ODI 11744191 · 23,000 mi

The contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oil underneath the engine compartment. The contact stated that an independent mechanic arrived at the residence and retrieved a fault code referencing an exhaust system failure and a fire risk. The vehicle was not repaired. The vehicle was then towed t…

Look up ODI 11744191 at NHTSA ↗

29.5%
ODI 11256464

TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 50-55 MPH, SMOKE EMERGED FROM UNDER THE HOOD AND THE ENGINE CAUGHT FIRE. THE DRIVER EXTINGUISHED THE FIRE. THE SERVICE ENGINE AND OIL WARNING INDICATORS WERE ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THEN TOWED TO MAC HAIK CHRYSLER DODGE JEEP RAM FLOWOOD (4000 LAKELAND DR, FLOWOOD, MS 39232, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRE…

Look up ODI 11256464 at NHTSA ↗

12.6%
ODI 11252128 · 7,000 mi

MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY

Look up ODI 11252128 at NHTSA ↗

18.3%
ODI 11507881

I would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 Cummins. On November 29th we had a 2019 Ram 5500 that went in the ditch and ended up on its side because of soft ground. It was laid fully on the passenger side. It was still running. Operator tried to turn off engine and it would not. After he climbed out drivers side window he tried to clamp off fuel line. Truck continued to idle until it stuck a few of the main bearings to the crank shaft . tru…

Look up ODI 11507881 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

327.3%
ODI 10717301

TL* THE CONTACT OWNS A 2014 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ UPDATED 10/14/2017*CN

Look up ODI 10717301 at NHTSA ↗

17.7%
ODI 11122757 · 48,500 mi

STEERING DRAG LINK BROKEN OFF ON PASSENGER (LONG ARM) SIDE OF ADJUSTMENT SLEEVE. NO IMPACT DAMAGE. PART APPEARS TO HAVE BEEN IMPROPERLY MANUFACTURED. ONLY APPROX 1/3 TO 1/2 OF THE ROD WAS FUSED TOGETHER (SEE PICTURE). VEHICLE WAS BACKING UP AND TURNING IN A PARKING LOT, SLIGHTLY DOWNHILL WITH SERVICE BRAKES LIGHTLY APPLIED. VEHICLE IS HEAVILY LOADED (ELECTRICAL BUCKET TRUCK)

Look up ODI 11122757 at NHTSA ↗

317.6%
ODI 10808615 · 91 mi

TRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVING 65-76 MPH. HAPPENS WHEN VEHICLE IS IN MOTION ON THE HIGHWAY BETWEEN 60-75 MPH. THIS VEHICLE HAD 2 MILES ON IT WHEN PURCHASED. ALL TIRES HAD THE RECOMMENDED AIR PRESSURE IN THEM. PROBLEM IS INTERMITTANT. THIS HAS HAPPENED MULTIPLE TIMES.

Look up ODI 10808615 at NHTSA ↗

29.5%
ODI 11268481 · 37,000 mi

TL* THE CONTACT OWNS A 2017 RAM 5500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND WENT INTO NEUTRAL. WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHFORK CHRYSLER DODGE JEEP RAM [phone removed], LOCATED AT 17725 S FREEWAY, MANVEL, TX 77578) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FUSE IN THE FUEL PUMP OVERHEATED WITHOUT WARNING. THE FAILURE CAUSED THE FUEL PUMP TO SEIZE AND THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN T…

Look up ODI 11268481 at NHTSA ↗

25.3%
ODI 11433823

The steering shaft completely failed while driving. Thankfully the driver was leaving a customer and pulling out of a drive which he was able to drive into a ditch to keep from being hit or hitting others. The problem was fixed by Pliler International in Longview, TX. It has not been inspected by anyone other than mechanic shop. No warnings at the time of incident.

Look up ODI 11433823 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

311.5%
ODI 11507787

Driving down freeway lost all momentum had to coast to the shoulder almost causing several accidents and getting hit by a semi in the process. The truck had no gears whatsoever and gave me on warning something was as it risk for failing. Was told the entire transmission had failed. This was the second transmission ram had put in. The problem is becoming wide spread across the internet as multiple owners are now reporting with no known fix currently. Please note that the file below is the first repair which did nothing but almost cause another a…

Look up ODI 11507787 at NHTSA ↗

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Suspension
125.0%
ODI 10819582 · 20,000 mi

PULLSTAR PUMP HOIST & UTILITY BODY > TOTAL WEIGHT 17,000LBS BOTH REARMOST SHACKLE BOLTS FOUND OVER ONE HALF THE WAY OUT OF PLACE WITH THREADED ENDS WITH NUT MISSING. NEAR DISASTER.

Look up ODI 10819582 at NHTSA ↗

218.2%
ODI 11439098 · 178,000 mi

The contact's company owned a 2014 Ram 5500. The contact stated while driving at 60-65 MPH, he heard an abnormal loud sound coming from the rear of the vehicle. The contact stated the rear wheels detached and flew off, causing the contact to lose control of the vehicle. The stated the vehicle drove off the road, hit a ditch, rolled over three times, and landed on the passenger side. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained bruised ribs, back, and shoulder. The contact was transported to the…

Look up ODI 11439098 at NHTSA ↗

17.7%
ODI 10838538 · 34,000 mi

FRONT TIRES UNEVEN WEAR, TIRE CUPPING. VIBRATION AND NOISY!

Look up ODI 10838538 at NHTSA ↗

211.8%
ODI 10808615 · 91 mi

TRUCK STARTS SWAYING FROM SIDE TO SIDE AT HIGHWAY SPEEDS (62-72MPH) STEERING IS NON-RESPONSIVE WHEN TRYING TO CORRECT THE SWAY AND THEN STEERING WILL CATCH IMMEDIATELY AND THE SWAYING GETS WORSE. HAVE TO SLOW TO 40 MPH TO REGAIN CNTROL OF THE VEHICLE. VERY DANGEROUS WHEN OTHERS AROUND YOU ARE DRIVING 65-76 MPH. HAPPENS WHEN VEHICLE IS IN MOTION ON THE HIGHWAY BETWEEN 60-75 MPH. THIS VEHICLE HAD 2 MILES ON IT WHEN PURCHASED. ALL TIRES HAD THE RECOMMENDED AIR PRESSURE IN THEM. PROBLEM IS INTERMITTANT. THIS HAS HAPPENED MULTIPLE TIMES.

Look up ODI 10808615 at NHTSA ↗

14.8%
ODI 11316387 · 8,000 mi

TL* THE CONTACT OWNS 2017 RAM 5500 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: HDR, TIRE SIZE: 225/70R/19.5, DOT NUMBER WAS A39YLA4V0217. THE CONTACT STATED BOTH FRONT TIRES WERE ROTATED AND REPLACED 6 TIMES WITHIN 48,000 MILES. THE CONTACT STATED THE OUTSIDE EDGE OF THE TIRE WERE WORN-OUT. THE CONTACT STATED FRONT SUSPENSION REPAIRS WERE NEEDED BUT HAD NOT BEEN PERFORMED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM LOCATED AT (6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICL…

Look up ODI 11316387 at NHTSA ↗

25.3%
ODI 11209597 · 88,000 mi

THE FRAME HAS CRACKED! THIS ISN'T THE FIRST I'VE HEARD ABOUT THESE FRAMES CRACKING EITHER. THERE'S A LOT OF COMPLAINTS ONLINE ABOUT THE DODGE 5500 CRACKED FRAMES

Look up ODI 11209597 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11513738

The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.

Look up ODI 11513738 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 225 reports

2022: 25 complaints · 2023: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202262025
2023000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222600
2023000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component
No usable records for this analysis.

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

0 patterns with matching reports.

No narratives match the published patterns.