2024 Ram PROMASTER 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
0 distinct recall campaigns
4,800 mi median reported failure mileage
Scope: 2024 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System:12v/24v/48v Battery is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System:12v/24v/48v Battery | 1 |
| Engine And Engine Cooling:Cooling System:Fan | 1 |
Electrical System:12v/24v/48v Battery: 1; Engine And Engine Cooling:Cooling System:Fan: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
2024: 1
Pattern summary
Electrical System:12v/24v/48v Battery leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11611084 · 2024-08-27 (August 27, 2024)
The contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failur…
Owner-reported narrative. 4,800 miles reported. Look up ODI 11611084 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2016 | 2023 | 2024 |
|---|---|---|---|
| Electrical System | 323.1%ODI 10934975TL* THE CONTACT OWNS A 2016 DODGE RAM PRO MASTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE SERVICE MANAGER INDICATED THAT THE PART HAD BEEN DISCONTINUED AND WAS NOT INFORMED IF ANOTHER PAS WAS TO BE DESIGNED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCON… | 150.0%ODI 11697448On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van. The local Fire Department (FD) responded to and extinguished the blaze. What component or system failed or malfunctioned, and is it available for inspection upon request? The fire appeared to originate in the engine compartment. The … | 00.0%No examples available for this selection. |
| Engine | 430.8%ODI 10993789 · 400 miTL* THE CONTACT OWNS A 2016 RAM PROMASTER 3500. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE REPLACED 34 SEPARATE TIMES IN 17 MONTHS DUE TO CONTINUED FAILURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. ALSO, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE COULD NOT BE DUPLICATED. ALSO WHILE DEPRESSING THE BRAKE PEDAL, T… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Power Train | 430.8%ODI 11219489 · 86,000 miTHE BOLTS TO THE TRANSMISSION/MOTOR MOUNT BROKE. THE ENGINE AND TRANSMISSION DROPPED ALMOST HITTING THE GROUND. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System:12v/24v/48v Battery | 17.7%ODI 11455224 · 82,000 miThe contact owns a Roadtrek Simplicity RV built on a 2016 Ram Promaster 3500 chassis. The contact stated that while in a parking lot, a fellow motorist informed her that something had been dragging underneath her vehicle. The contact discovered that the winch that attached her spare tire to the vehicle was loose and that the spare tire connected to the winch was gone. The contact took the vehicle to a dealer where they replaced both the winch and the spare tire; however, the failure occurred twice. The contact also stated that the battery faile… | 00.0%No examples available for this selection. | 1100.0%ODI 11611084 · 4,800 miThe contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failur… |
| Exterior Lighting | 215.4%ODI 10934975TL* THE CONTACT OWNS A 2016 DODGE RAM PRO MASTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE SERVICE MANAGER INDICATED THAT THE PART HAD BEEN DISCONTINUED AND WAS NOT INFORMED IF ANOTHER PAS WAS TO BE DESIGNED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCON… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Service Brakes | 215.4%ODI 10993789 · 400 miTL* THE CONTACT OWNS A 2016 RAM PROMASTER 3500. WHILE OPERATING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT STATED THAT THE HEADLIGHT BULBS WERE REPLACED 34 SEPARATE TIMES IN 17 MONTHS DUE TO CONTINUED FAILURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. ALSO, WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE COULD NOT BE DUPLICATED. ALSO WHILE DEPRESSING THE BRAKE PEDAL, T… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Unknown Or Other | 17.7%ODI 11397893 · 10,000 miRECEIVED RECALL HAVE MADE NUMEROUS CONTACTS WITH NHTS AND WINNABEGO NO HELP WIFE WILL NOT RIDE IN AFRAID OF SUGGESTED FIRE HAZARD HAVE HAD NO RESPONSE FROM ANY ONE PAST RECORDS SHOULD SHOW CONCERN POSSIBLE PROPANE EXPLOSION RECALL 17V-108 18V-546 16V598 FIRE SAFETY IS CONCERN | 150.0%ODI 11697448On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van. The local Fire Department (FD) responded to and extinguished the blaze. What component or system failed or malfunctioned, and is it available for inspection upon request? The fire appeared to originate in the engine compartment. The … | 00.0%No examples available for this selection. |
| Air Bags | 17.7%ODI 11395052 · 18,000 mi2016 PROMASTER WITH 2017 WINNEBAGO TRAVATO ..DRIVER SEAT AIRBAG LIGHT STAYS ON WITH NOTICE TO SERVICE. I HAVE TRIED REPEATEDLY SINCE JANUARY OF 2020 TO RESOLVE THIS ISSUE. FILED WITH PROMASTER CASE MANAGEMENT JAN 2020. RECALLS ON FAN AND CABLE WERE TAKEN CARE OF ON 11/19/20. THEY COULDN'T'/WOULDN'T DO ANYTHING ABOUT THE AIRBAG ISSUE...SAME AS ALL THE OTHER DEALERSHIPS I TOOK MY VEHICLE TO. NO HELP | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Electrical System:12v/24v/48v Battery | Too few reports for a range | 4,800 mi | 1 (sparse) | ODI 11611084 · 4,800 miThe contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failur… |
| Engine And Engine Cooling:Cooling System:Fan | Too few reports for a range | 4,800 mi | 1 (sparse) | ODI 11611084 · 4,800 miThe contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failur… |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 4 complaints · 2023: 2 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2016 | 1 | 4 | 4 |
| 2023 | 0 | 1 | 2 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2016 | 13 | 0 | 0 |
| 2023 | 2 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System:12v/24v/48v Battery | Engine And Engine Cooling:Cooling System:Fan |
|---|---|---|
| Electrical System:12v/24v/48v Battery | — | 1ODI 11611084 · 4,800 miThe contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failur… |
| Engine And Engine Cooling:Cooling System:Fan | 1ODI 11611084 · 4,800 miThe contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failur… | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.