2012 Spartan METROSTAR: complaints, problems and recalls

Reported: 2011-10-13 (October 13, 2011)

SPARTAN CHASSIS (SPARTAN), IS RECALLING CERTAIN MODEL YEAR 2008 DIAMOND, MODEL YEAR 2008-2009 FURION ALONG WITH MODEL YEAR 2011, MODEL YEAR 2010 FURION R/T, MODEL YEAR 2007-2012 GLADIATOR, MODEL YEAR 2008-2012 METROSTAR AND MODEL YEAR 2012 SPARTAN FORCE EMERGENCY RESCUE TRANSPORT VEHICLES EQUIPPED WITH AN ELECTRONIC STABILITY CONTROL (ESC) MANUFACTURED FROM APRIL 12, 2007, THROUGH SEPTEMBER 30, 2011. THE ESC MODULE MAY CAUSE THE ESC SYSTEM TO ACTIVATE UNNECESSARILY WHEN THE VEHICLE IS DRIVEN IN A PARTICULAR MANNER ON CERTAIN UNIQUE ROAD CONDITIONS AND MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION BY THE ESC MODULE.

Consequence: THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE FRONT AXLE OUTER WHEEL SERVICE BRAKE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE BY THE ESC. THESE CONDITIONS COULD INCREASE THE RISK OF A CRASH.

Remedy: SPARTAN WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 19, 2011. OWNERS MAY CONTACT SPARTAN AT 1-800-543-5008 OPTION 5.

Reported: 2012-12-10 (December 10, 2012)

Spartan Motors Chassis is recalling certain model year 2012-2013 Gladiator, Metro Star, Metro Star-X, and Force emergency rescue chassis cabs built between October 1, 2012, through October 31, 2012. The wiper motor shaft and the wiper arm shaft have different sized splines which may cause the windshield wipers to become inoperative.

Consequence: If the windshield wipers become inoperative, the driver could have reduced visibility, which may increase the risk of a crash.

Remedy: Spartan will notify owners and replace the wipers free of charge The safety recall began on January 15, 2013. Owners may contact Spartan at 1-800-543-5008, Option 4.

Reported: 2013-02-28 (February 28, 2013)

Spartan Motors Chassis, Inc., a subsidiary of Spartan Motors, is recalling certain model year 2012-2013 Metro Star and Gladiator fire trucks manufactured from March 29, 2012, through January 30, 2013 and equipped with a Spartan advanced protection system (APS) supplied by Takata Protection Systems. The circuits on the control module of the APS may short and cause an inadvertent air bag deployment.

Consequence: An inadvertent air bag deployment could result in personal injury or increase the risk of a crash.

Remedy: Spartan Motors will notify owners, and dealers will install a new sub-wire harness on the control module of the APS, free of charge. The recall is expected to begin in March 2013. Owners may contact Spartan at 1-800-543-5008 - Option 4.

Reported: 2014-10-06 (October 6, 2014)

Spartan Motors, Inc. (Spartan) is recalling certain model year 2006-2013 Advantage, Diamond, Gladiator, and MetroStar emergency vehicles manufactured November 29, 2005, to June 19, 2013. In the affected vehicles, the transmission fluid cooler may fail, allowing the engine coolant to mix with the transmission fluid.

Consequence: If the engine coolant mixes with the transmission fluid, the transmission may not shift properly, increasing the risk of a crash.

Remedy: Spartan will notify owners and dealers will install a new transmission fluid cooler, free of charge. Parts are not currently available. Owners were mailed an interim notification on November 25, 2014 and will also be mailed a second letter when parts are available. Parts should be available in mid to late January 2015. The recall began on February 9, 2015. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 14017.

Reported: 2015-06-24 (June 24, 2015)

Spartan Motors, Inc. (Spartan) is recalling certain model year 2010-2015 Furion, Gladiator, and Metrostar emergency response vehicles manufactured November 10, 2009, to June 16, 2015. In the affected vehicles, the engine cooling fan may crack and the fan blades may detach while the fan is spinning.

Consequence: If the cab is raised, such as during a repair, and the engine cooling fan is operating and comes apart, those in close proximity could be injured from the shattered parts.

Remedy: Spartan will notify the vehicle manufacturers that purchased the affected emergency vehicle chassis, and their dealers will install a new engine cooling fan, free of charge. The recall began on August 19, 2015. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 15011.

Reported: 2015-07-15 (July 15, 2015)

Spartan Motors, Inc. (Spartan) is recalling certain model year 2007-2015 Advantage, Diamond, Gladiator, and MetroStar emergency response vehicles manufactured January 18, 2007 to February 9, 2015. The front wheels of the affected vehicles have valve stems that may rub against the brake caliper.

Consequence: If the valve stems rub against the brake caliper, a hole may develop causing the tire to deflate suddenly, increasing the risk of a crash.

Remedy: Spartan will notify owners, and dealers will inspect the front wheel valve stems and replace any that have wear marks, free of charge. The recall began on September 2, 2015. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 15012.

Reported: 2015-08-25 (August 25, 2015)

Spartan Motors USA (Spartan) is recalling certain model year 2012-2015 Gladiator and MetroStar emergency vehicles manufactured March 4, 2013, to December 17, 2014. In the affected vehicles, the front splay rails may crack.

Consequence: If the front splay rails crack, they may separate, causing the cab to collapse when it is being raised, increasing the risk of injury to those nearby.

Remedy: Spartan will replace the splay rails with new splay rails with certified welds, free of charge. An interim notification was mailed to owners on September 24, 2015. The recall began on October 31, 2016. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 15019.

Reported: 2016-09-19 (September 19, 2016)

Spartan Motors USA (Spartan) is recalling certain model year 2010-2017 Emergency Response K3, Metrostar, and Gladiator emergency response chassis cabs and motor home chassis manufactured April 12, 2010, to August 31, 2016. The affected vehicles have a power steering pump that may have an occasional loss of output power resulting in reduced or intermittent loss of power steering assist.

Consequence: An intermittent loss of power steering assist could increase the risk of a crash.

Remedy: Spartan will notify owners, and dealers will replace the power steering pumps, free of charge. The recall began on October 11, 2016. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 16022.

Reported: 2017-05-01 (May 1, 2017)

Spartan Motors USA (Spartan) is recalling certain 2008-2017 Gladiator and MetroStar emergency response vehicles equipped with a supplemental park brake system (SPBS). The directions to activate the SPBS incorrectly state to "Pull" the actuation knob, when it should say "Push."

Consequence: If the operator follows the incorrect directions and believes that the supplemental front park brake is applied when it is not, the vehicle may unexpectedly roll, increasing the risk of a crash.

Remedy: Spartan will notify owners and supply a new actuator control knob with the correct directions, free of charge. The recall began on May 22, 2017. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 17009.

Reported: 2018-05-29 (May 29, 2018)

Spartan Motors USA (Spartan) is recalling certain 2001-2018 Spartan Gladiator, Diamond, MetroStar, and Advantage emergency response vehicles. The affected vehicles may not be equipped with a pressure protection valve installed between the air reservoir and the lubrication control module. If the air line were to become disconnected between the lubrication control module and the air reservoir, a loss of air to the air brake system could occur. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: A loss of air to the air brake system could increase the risk of a crash.

Remedy: Spartan will notify owners, and dealers will inspect the vehicles and install a pressure protection valve, as necessary, free of charge. The recall began on June 26, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18017.

Reported: 2018-06-25 (June 25, 2018)

Spartan Motors USA (Spartan) is recalling certain 2009-2018 Gladiator and MetroStar emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.

Consequence: A loss of power to the pump control module can cause a loss of water pressure for fighting fires, thereby increasing the risk of injury.

Remedy: Spartan will notify owners, and dealers will replace the solenoids, free of charge. The recall began on August 7, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18019.

Reported: 2018-10-03 (October 3, 2018)

Spartan Motors USA (Spartan) is recalling certain 2001-2019 Spartan MetroStar and Gladiator emergency vehicles. The mounting fasteners for the Emergency Medical Service (EMS) cabinets may not be the correct size, allowing the cabinets to break free from their mountings in the event of a crash.

Consequence: If the EMS cabinets become loose during a crash, the cabinets may become projectiles, increasing the risk of injury.

Remedy: Spartan will notify owners, and dealers will replace the incorrect size fasteners with the correct fasteners, free of charge. The recall began November 30, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18030.

Reported: 2018-12-26 (December 26, 2018)

Spartan Motors USA (Spartan) is recalling certain 2011-2019 Emergency Response Gladiator and Metro Star vehicles built into fire apparatus and equipped with tandem axles, drum brakes at the rear axles and Electronic Stability Control (ESC). Vehicles with this configuration may have a delay in their brake release, preventing them from complying with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: A delay in the brakes releasing may hinder vehicle movement, increasing the risk of a crash.

Remedy: Spartan will notify owners, and dealers will re-route a portion of the brake system to bring the vehicle into compliance, free of charge. The recall began February 22, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18038.

Reported: 2019-09-23 (September 23, 2019)

Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.

Remedy: Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19017.

Reported: 2019-11-19 (November 19, 2019)

Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.

Consequence: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.

Remedy: Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works customer service at 1-715-754-5261 or Spartan customer service at 1-800-543-5008.