2020 Spartan METROSTAR: complaints, problems and recalls

Reported: 2019-07-12 (July 12, 2019)

Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Consequence: A loss of power steering assist increases the risk of a crash.

Remedy: Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.

Reported: 2019-09-23 (September 23, 2019)

Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.

Remedy: Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19017.

Reported: 2019-11-19 (November 19, 2019)

Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.

Consequence: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.

Remedy: Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works customer service at 1-715-754-5261 or Spartan customer service at 1-800-543-5008.

Reported: 2020-03-10 (March 10, 2020)

Spartan Motors USA (Spartan) is recalling certain 2019-2020 Fire Gladiator and MetroStar Emergency vehicles. The park brake control line may loosen and separate, possibly causing the park brake to be unintentionally applied.

Consequence: If the park brake is applied while the vehicle is in motion, the vehicle may suddenly decelerate and experience a loss of control, increasing the risk of a crash.

Remedy: Spartan will notify owners, and dealers will inspect and tighten the fitting control line, as necessary, free of charge. The recall began March 26, 2020. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 20005.

Reported: 2020-03-20 (March 20, 2020)

SVI Trucks is recalling certain 2019-2020 Spartan Fire Gladiator and MetroStar Emergency Response vehicles modified by SVI Trucks. The park brake control line may loosen and possibly come out the fitting while the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: If the air line comes out of the fitting while the vehicle is in motion, the park brake can inadvertently be applied and the vehicle could suddenly decelerate, increasing the risk of a crash.

Remedy: SVI dealers will inspect and properly tighten the park brake control line, free of charge. All of the vehicles will be repaired before being delivered to customers, free of charge. Owners may contact SVI dealers customer service at 1-888-784-1112. SVI Truck's number for this recall is 20V138.

Reported: 2020-04-08 (April 8, 2020)

Marion Body Works Inc. (Marion Body Works) is recalling certain 2019-2020 Spartan Gladiator and MetroStar Emergency Response chassis vehicles modified by Marion Body Works. The park brake control line may loosen and possibly come out the fitting while the vehicle is in motion.

Consequence: If the air line comes out of the fitting while the vehicle is in motion, the park brake can inadvertently be applied and the vehicle could suddenly decelerate, increasing the risk of a crash.

Remedy: Marion Body Works dealers will inspect and properly tighten the park brake control line, free of charge. All of the vehicles will be repaired before being delivered to customers, free of charge. Owners may contact Marion Body Works customer service at 1-715-754-5261.