2004 Sterling L-LINE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
8 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
05V125000 · Suspension:Rear:Axle:Spindle
Reported: 2005-03-30 (March 30, 2005)
ON CERTAIN TRUCKS THE REAR HUB BEARINGS MAY HAVE BEEN INCORRECTLY ADJUSTED.
Consequence: THE REAR AXLE WHEEL ENDS WITH EXCESSIVE BEARING PRELOAD ADJUSTMENT WILL OVERHEAT AND MAY CAUSE A FIRE.
Remedy: DEALERS WILL CHECK THE REAR WHEEL END INSTALLATION TO VERITY BEARING ADJUSTMENT AND REPAIR TRUCKS WITH DAMAGED BEARINGS. THE RECALL BEGAN ON APRIL 7, 2005 OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗05V126000 · Engine And Engine Cooling:Cooling System:Fan
Reported: 2005-03-30 (March 30, 2005)
ON CERTAIN TRUCKS AND FIRE TRUCKS EQUIPPED WITH KYS 4735-43782-02 ENGINE COOLING FANS AND BUILT ON CATERPILLAR 3126, C7, MBE906, MBE926, OR CUMMINS ISC ENGINES, THE STEEL FAN INSERT ON THE COOLING FANS CAN CRACK.
Consequence: THIS CAN RESULT IN FAN BREAKAGE, RESULTING IN VEHICLE DAMAGE OR PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ENGINE COOLING FAN FREE OF CHARGE. THE RECALL BEGAN ON JUNE 8, 2005. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗05V128000 · Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2005-03-30 (March 30, 2005)
ON CERTAIN CAR HAULERS EQUIPPED WITH MBE4000 ENGINES, THE CLUTCH CONTROL CABLE MAY WEAR A HOLE INTO THE FUEL LINE, CREATING A FUEL LEAK.
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL LINE AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 8, 2005. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗06V030000 · Engine And Engine Cooling
Reported: 2006-02-08 (February 8, 2006)
ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH FREIGHTLINER, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, OR FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗07V302000 · Service Brakes, Air:Supply:Check Valve
Reported: 2007-07-16 (July 16, 2007)
CERTAIN FREIGHTLINER SCHOOL BUS CHASSIS, HEAVY TRUCKS, AND THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 2002 AND JULY 3, 2007, EQUIPPED WITH BENDIX SR-7 SPRING BRAKE CONTROL VALVES. THE PARKER SCV BRASS 90 DEGREE SINGLE CHECK VALVES (SCV) WHICH ATTACH TO THE SUPPLY PORT OF A BENDIX SR-7 SPRING BRAKE MODULATING VALVE CAN BREAK APART. PIECES OF THE PARKER SCV CAN BECOME LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, POTENTIALLY CAUSING EITHER LEAKAGE OUT OF THE SR-7 VALVE OR PREVENTING AIR FROM PROPERLY EXHAUSTING FROM THE SR-7 VALVE. ALSO, DUE TO A MANUFACTURING DEFECT IN THE INTERNAL RUBBER CHECK VALVE INSIDE THE SR-7 SPRING BRAKE MODULATING VALVES, THE VALVES CAN BECOME DEFORMED AND NOT SEAT PROPERLY.
Consequence: THESE CONDITIONS COULD EITHER RESULT IN LEAKAGE AND CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKE WITHOUT WARNING OR POSSIBLY LEAD TO UNINTENDED VEHICLE ROLLAWAY OR BRAKE DRAG WHICH COULD RESULT IN A VEHICLE CRASH, PERSONAL INJURY, OR DEATH.
Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 11, 2008 TO FREIGHTLINER, STERLING, AND FREIGHTLINER CUSTOM CHASSIS OWNERS; TO THOMAS BUILT BUS OWNERS ON FEBRUARY 1, 2008. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.
NHTSA campaign record ↗08V668000 · Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2008-12-17 (December 17, 2008)
DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING 24,650 SCHOOL AND NON-SCHOOL BUSES, MOTOR HOME CHASSIS, AND TRUCKS MANUFACTURED FROM MARCH 9, 2004 THROUGH AUGUST 18, 2006, EQUIPPED WITH EPA04 CERTIFIED MBE900 ENGINES, MANUFACTURED BY DETROIT DIESEL BETWEEN MARCH 1, 2004, AND JULY 31, 2006. THE HIGH PRESSURE FUEL LINES AND TRANSFER TUBES MAY FATIGUE AND FRACTURE.
Consequence: A FRACTURED FUEL LINE MAY LEAK DIESEL FUEL POSSIBLY RESULTING IN A FIRE OR FUEL MAY BE SPILLED ON THE ROAD CAUSING A SLIPPERY SURFACE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DETROIT DIESEL WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED WITH MORE ROBUST LINES AND VIBRATION DAMPERS FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY AUTHORIZED DETROIT DIESEL DISTRIBUTORSHIPS. THE RECALL BEGAN ON MARCH 9, 2009. OWNERS MAY CONTACT DETROIT DIESEL 1-313-592-3708 OR DTNA TOLL-FREE AT 1-800-547-0712 FOR MORE INFORMATION.
NHTSA campaign record ↗09V366000 · Engine And Engine Cooling
Reported: 2009-09-23 (September 23, 2009)
DAIMLER TRUCKS IS RECALLING MODEL YEAR 2004-2010 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE. THE VARIABLE VALVE ACTUATION OIL LINE MAY RUB AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.
Consequence: AN OIL LEAK MAY RESULT IN A FIRE.
Remedy: DAIMLER TRUCKS IS WORKING WITH CATERPILLAR TO REMEDY THESE VEHICLES. PLEASE SEE CATERPILLAR'S DEFECT REPORT 09E-020. CATERPILLAR WILL INSPECT AND REPAIR THE NECESSARY COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2009. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗11V478000 · Fuel System, Diesel
Reported: 2011-09-16 (September 16, 2011)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 HEAVY TRUCKS MANUFACTURED FROM JULY 11, 2003, THROUGH SEPTEMBER 28, 2007, EQUIPPED WITH EPA04 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES AND FUEL FILTERS MOUNTED NEAR THE CENTER OF THE ENGINE ON THE LEFT-HAND SIDE. THE PLASTIC LOW PRESSURE FUEL LINE BETWEEN ENGINE MOUNTED FUEL FILTER AND ENGINE BLOCK MAY DEVELOP A SUBSTANTIAL DIESEL FUEL LEAK.
Consequence: THIS COULD CREATE A ROAD HAZARD INCREASING THE RISK OF A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. VEHICLES WILL BE INSPECTED AND THE PLASTIC LOW PRESSURE FUEL LINE WILL BE REPLACED WITH A STEEL LOW PRESSURE FUEL LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON OCTOBER 28, 2011. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 |
|---|---|---|---|---|---|---|---|---|---|---|
| Fuel System, Diesel | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 266.7%ODI 10239882 · 16,966 miWE HAVE 6 STERLING TRUCKS AFFECTED BY RECALL #08V-113. WE HAVE HAD TWO OF OUR TRUCKS EXPERIENCE A FAILURE IN THE FUEL LINES, SPRAYING DIESEL FUEL ALL OVER THE ROAD BEHIND US, PAYING FOR SEVERAL CAR WASHES FOR CARS FOLLOWING US AND PAYING FOR AFTER HOURS ROAD SIDE REPAIRS. DETROIT DIESELS RECALL NOTICE STATES TO CONTACT THEM TO BE RE-IMBURSED. WHEN WE CALLED THE NUMBER LISTED, THE RECORDING STATES THEY WILL NOT RE-IMBURSE FOR THESE REPAIRS. *TR | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Electrical System | 1100.0%ODI 10259156 · 136,817 mi2001 STERLING LT9513 PASSENGER SIDE DASHBOARD AND FUSE PANEL SUPPORTS BREAKING LOOSE RESULTING IN ELECTRICAL SHORTS. DRIVING ON INTERSTATE 76 EAST BOUND APROX. 2 MILES FROM THE RT. 8 INTERCHANGE WHEN WE HIT A " POT HOLE " A LARGE SNAP SOUND FOLLOWED BUT THE LOSE OF MY HEAD LIGHTS AND HEATER. I EXITED THE FREEWAY AND INSPECTED THE FUSE PANEL. THE PANEL HAD SNAPPED OUT OF PLACE AND ALONG WITH THAT THE SUPPORTS HOLDING THE DASH BOARD HAD ALSO BROKE. THE NEXT DAY I CALLED A FEW BUSINESSES THAT I DEAL WITH AND ASKED IF THEY EVER HAD ANY PROBLEM… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Equipment | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10584916TL* THE CONTACT OWNS A 2009 STERLING L8-500 EQUIPPED WITH A LITTLE FALLS MACHINE INC. SNOW PLOW, MODEL NUMBER PR-114. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS. THE PLOW FEET FELL OFF. THE WEIGHT WAS APPROXIMATELY 65LBS/ THE MANUFACTURER WAS NOTIFIED AND OFFERED NO RESOLUTION. THE INCIDENT HAPPENED TO FOUR OF HIS EIGHT PLOWS. UPDATED 06/10/14 MA | 0UnavailableNo examples available for this selection. |
| Steering | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 10365389 · 344,818 miBLOWN MICHELIN STEER TIRE THAT WAS 3 MONTHS OLD. HAD ABOUT 35,000 MILES ON THIS TIRE. I STILL HAVE TIRE. HEARD OF ALOT OF MISHAPS WITH THIS SAME TYPE AND SIZE OF TIRE. I THOUGHT I WAS GONNA DIE WHEN THIS HAPPENED. HAPPENED ON SEPT 28 2010. *TR | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Steering:Gear Box (Other Than Rack And Pinion) | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10122008 · 27,462 miDT: STEERING BOX; THE NORTHEAST HAS A PROBLEM THERE ARE 3 TOWNS IN THIS COUNTY WHO HAD THESE SAME PROBLEMS. SALT FROM THE ROADS GOT INTO THE STEERING BOX, AND THE VEHICLE WAS COMPLETELY DISASSEMBLED. *AK | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Structure | 1100.0%ODI 10259156 · 136,817 mi2001 STERLING LT9513 PASSENGER SIDE DASHBOARD AND FUSE PANEL SUPPORTS BREAKING LOOSE RESULTING IN ELECTRICAL SHORTS. DRIVING ON INTERSTATE 76 EAST BOUND APROX. 2 MILES FROM THE RT. 8 INTERCHANGE WHEN WE HIT A " POT HOLE " A LARGE SNAP SOUND FOLLOWED BUT THE LOSE OF MY HEAD LIGHTS AND HEATER. I EXITED THE FREEWAY AND INSPECTED THE FUSE PANEL. THE PANEL HAD SNAPPED OUT OF PLACE AND ALONG WITH THAT THE SUPPORTS HOLDING THE DASH BOARD HAD ALSO BROKE. THE NEXT DAY I CALLED A FEW BUSINESSES THAT I DEAL WITH AND ASKED IF THEY EVER HAD ANY PROBLEM… | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Suspension:Rear:Springs:Leaf Spring Assembly:Hanger/Bracket | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10206738 · 15,800 miSTERLING TRUCKS WITH TUFF-TRAC REAR SUSPENSION, THE SPRING MOUNTS ON THE AXLES ARE HITTING THE TRUCK FRAME. *TR | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Tires | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 10365389 · 344,818 miBLOWN MICHELIN STEER TIRE THAT WAS 3 MONTHS OLD. HAD ABOUT 35,000 MILES ON THIS TIRE. I STILL HAVE TIRE. HEARD OF ALOT OF MISHAPS WITH THIS SAME TYPE AND SIZE OF TIRE. I THOUGHT I WAS GONNA DIE WHEN THIS HAPPENED. HAPPENED ON SEPT 28 2010. *TR | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2009: 0 complaints · 2010: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2009 | 0 | 0 | 0 |
| 2010 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2009 | 1 | 0 | 0 |
| 2010 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.