Auto Recall Watch
U.S. public vehicle records

2018 Subaru OUTBACK: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

811 owner complaints analyzed

3 distinct recall campaigns

16,794 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 488 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 257 of 811 complaints (31.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues18622.9%
Braking behavior485.9%
Steering behavior455.5%
Engine operation202.5%
Transmission and shifting182.2%
Fuel system concerns121.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
257
Visibility/Wiper
233
Unknown Or Other
160
Fuel/Propulsion System
43
Engine
37
Visibility:Windshield
36
Steering
34
Vehicle Speed Control
21
Component breakdown data
CategoryCount
Electrical System257
Visibility/Wiper233
Unknown Or Other160
Fuel/Propulsion System43
Engine37
Visibility:Windshield36
Steering34
Vehicle Speed Control21

Electrical System: 257; Visibility/Wiper: 233; Unknown Or Other: 160; Fuel/Propulsion System: 43; Engine: 37; Visibility:Windshield: 36; Steering: 34; Vehicle Speed Control: 21

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
313
25,000 to 49,999
136
50,000 to 74,999
28
75,000 to 99,999
8
100,000 to 149,999
2
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,000313
25,000 to 49,999136
50,000 to 74,99928
75,000 to 99,9998
100,000 to 149,9992
150,000 and above1

Under 25,000: 313; 25,000 to 49,999: 136; 50,000 to 74,999: 28; 75,000 to 99,999: 8; 100,000 to 149,999: 2; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (313). 323 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
6
2018
80
2019
156
2020
164
2021
174
2022
66
2023
48
2024
47
2025
36
2026
34
Complaints over time data
CategoryCount
20176
201880
2019156
2020164
2021174
202266
202348
202447
202536
202634

2017: 6; 2018: 80; 2019: 156; 2020: 164; 2021: 174; 2022: 66; 2023: 48; 2024: 47; 2025: 36; 2026: 34

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 186 complaint narratives. Braking behavior appears in 48 complaint narratives. Steering behavior appears in 45 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11016407 · 2017-08-20 (August 20, 2017)

DRIVERS SIDE VIEW MIRROR DOES NOT ADJUST FAIR ENOUGH TO SEE MY BLIND SPOT WELL. THIS IS A COMMON PROBLEM. I'VE READ COUNTLESS FORUMS ON POPULAR SUBARU FORUM WEBSITES. THIS IS A SAFETY ISSUE.

Owner-reported narrative. Look up ODI 11016407 at NHTSA ↗

Owner report 11041865 · 2017-10-31 (October 31, 2017)

THE CAR IS PARKED. THE FLASHERS ARE ACTIVATED. THE CAR IS THEN LOCKED FROM THE OUTSIDE WITH THE KEY FOB. AFTER RETURNING TO THE CAR A SHORT TIME LATER (MAYBE 5 MINUTES OR SO) THE KEY FOB IS TOTALLY UNUSABLE. LOCK, UNLOCK, REAR HATCH OR PANIC DO NOT WORK. MUST THEN USE THE KEY IN THE DOOR LOCK, TO UNLOCK THE DOOR. THEN, OF COURSE, THE ALARM SOUNDS UNTIL YOU CAN PUT THE KEY INTO THE IGNITION TO SILENCE THE ALARM. THERE APPEARS TO BE A TIME OUT PROBLEM BECAUSE THE KEY FOB CAN UNLOCK THE CAR WITH THE HAZARD FLASHERS ON, RIGHT AFTER LOCKING THE CAR…

Owner-reported narrative. 950 miles reported. Look up ODI 11041865 at NHTSA ↗

Owner report 11043616 · 2017-11-06 (November 6, 2017)

AFTER PUTTING ON HAZARD SWITCH AND LEAVING VEHICLE, I CAME BACK TO VEHICLE AND THE KEYLESS ENTRY WOULD NOT FUNCTION. SYSTEM DID NOT SEEM TO RECOGNIZE MY SMARTKEY AS THE DOOR HANDLE SENSOR DID NOT OPERATE. I TRIED THE BUTTONS ON THE SMARTLY FOB AND THEY TOO DID NOT FUNCTION. ALSO TRIED THE MOBILE REMOTE APP AND THAT TOO FAILED. I HAD TO USE THE MECHANICAL KEY TO ENTER VEHICLE. OF COURSE THE SECURITY HORN GOES OFF, BUT STRANGELY I WAS ABLE TO START VEHICLE SO SYSTEM WAS ABLE TO RECOGNIZE MY SMARTKEY AFTER ENTRY. PROBLEM SEEMS TO ONLY OCCUR AF…

Owner-reported narrative. 300 miles reported. Look up ODI 11043616 at NHTSA ↗

Owner report 11044153 · 2017-11-07 (November 7, 2017)

ON OCCASION, AND WHILE IN MOTION, THE HEAD UNIT (NAVIGATION DISPLAY, RADIO, ETC), IN OUR 2018 OUTBACK LIMITED W/ EYESIGHT, WILL FREEZE UP AND NO HARD OR SOFT BUTTONS WILL REACTIVATE THE SYSTEM. I MUST SHUT CAR DOWN FOR A FEW MINUTES BEFORE A "REBOOT" TAKES PLACE. I HAVE SEEN NUMEROUS OTHER COMPLAINTS ON SUBARUOUTBACK.COM.

Owner-reported narrative. 1,200 miles reported. Look up ODI 11044153 at NHTSA ↗

Owner report 11045969 · 2017-11-14 (November 14, 2017)

LOW BEAMS UPPER HALF OF VIEW IS SO DARK I CAN NOT SEE THE ROAD. LOW BEAMS SEEMS TO CUT VIEW IN HALF HORIZONTALLY. I CAN'T SEE THROUGH UPPER HALF OF WINDSHIELD UNLESS HIGHBEAKS ARE ON. BRAND NEW CAR. JUST BOUGHT IT. ONLY 950 MILES ONNIT.

Owner-reported narrative. Look up ODI 11045969 at NHTSA ↗

Owner report 11055701 · 2017-12-20 (December 20, 2017)

THE VEHICLE PULLS TO THE LEFT. THE DEALER ADDRESSED THE PROBLEM TWICE IN TWO WEEKS BY DOING A FOUR WHEEL ALIGNMENT. THE VEHICLE IS STILL PULLING TO THE LEFT. A MORE CONCERNING ISSUE JUST STARTED. THE VEHICLE HAS APPLIED THE RIGHT FRONT BRAKE AT HIGHWAY SPEEDS. NOT HARD, JUST ENOUGH TO FEEL THE STEERING WHEEL JUMP TO THE RIGHT. I WAS TRAVELING APPROXIMATELY 65 TO 70 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THIS HAPPENED.

Owner-reported narrative. 4,900 miles reported. Look up ODI 11055701 at NHTSA ↗

Owner report 11061559 · 2018-01-10 (January 10, 2018)

STARLINK RADIO IN TOURING MODEL WITH 8"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED. ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED. ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK.…

Owner-reported narrative. 5,040 miles reported. Look up ODI 11061559 at NHTSA ↗

Owner report 11062512 · 2018-01-12 (January 12, 2018)

THE ABILITY TO ADJUST THE OUTSIDE DRIVER SIDE MIRROR IS SIGNIFICANTLY RESTRICTED IN COMPARISON TO THE PASSENGER OUTSIDE SIDE MIRROR. THIS INCREASES THE CHANCE OF AN OPERATOR BEING IN AN ACCIDENT DUE TO REDUCED AWARENESS AND/OR NEEDED INCREASED REACTION TIME TO COMPENSATE FOR THIS DESIGN FLAW. THE BLIND SIGHT MONITORING SYSTEM SHOULD NOT BE USED AS THE ONLY SYSTEM TO DETECT VEHICLES IN YOUR BLIND SPOT. SUBARU DOES NEED TO ADDRESS THIS MATTER.

Owner-reported narrative. Look up ODI 11062512 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V773000 · Electrical System:Software | Fuel System, Gasoline

Reported: 2018-11-01 (November 1, 2018)

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.

Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.

NHTSA campaign record ↗
18V935000 · Visibility:Rearview Mirrors/Devices

Reported: 2018-12-31 (December 31, 2018)

Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."

Consequence: Failure to display the rearview image while backing up increases the risk of crash.

Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.

NHTSA campaign record ↗
21V587000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2021-07-29 (July 29, 2021)

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

811 unique complaints in this selection. Analysis snapshot: 2026-09-30.

60.2%Usable mileage488 / 811 records
100.0%Valid incident date811 / 811 records
100.0%Valid filing date811 / 811 records
100.0%Ordered incident and filing dates811 / 811 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
3512.0%
ODI 10467121 · 3,750 mi

IN EARLY DECEMBER OF 2011 MY WIFE AND I PURCHASED A 2012 SUBARU OUTBACK WITH A 4 CYLINDER ENGINE, CVT TRANSMISSION. WE HAD TO WAIT A DAY FOR OUR OUTBACK BECAUSE IT WAS BEING REPAIRED DO TO A BRAKE SYSTEM RECALL. EVER SINCE PURCHASING THE OUTBACK WE HAVE HAD A SERIOUS ISSUE WHEN USING THE PADDLE SHIFTERS TO SLOW DOWN FOR A STOP. WHEN THE TACH SLOWS TO ABOUT 1100 RPM IN FIRST OR SECOND GEAR THE ENGINE THEN ACCELERATES TO UP TO 2500 RPM, SLOWING DOWN AND THEN SPEEDING UP AGAIN THEN REPEATING THE CYCLE OVER EVEN IF YOU APPLY THE BRAKES. SOMET…

Look up ODI 10467121 at NHTSA ↗

237.7%
ODI 10485982 · 325 mi

MADE A TURN AND WAS HALFWAY DOWN THE BLOCK GOING APPROXIMATELY 15 MPH WHEN THE ENGINE SUDDENLY SHUT OFF. THE INSTRUMENT GAUGE LIT UP WITH ALL SORTS OF ANNUNCIATORS. I WAS ABLE TO PULL OVER TO A SAFE LOCATION AND PARK. THE FOLLOWING ANNUNCIATORS WERE FLASHING; AT OIL TEMP, CRUISE CONTROL INDICATOR, AND THE BRAKE LIGHT. THE FOLLOWING ANNUNCIATORS WERE LIT SOLID; CHECK ENGINE WARNING LIGHT /MALFUNCTION INDICATOR LIGHT AND THE VEHICLE DYNAMICS CONTROL WARNING LIGHT. TURNED OFF VEHICLE. WAITED. TURNED ENGINE ON AND THE ANNUNCIATORS WERE STILL PRESEN…

Look up ODI 10485982 at NHTSA ↗

3114.9%
ODI 10593593 · 800 mi

THE ELECTRONIC PARKING BRAKE ENGAGES WHILE THE VEHICLE IS UNDERWAY. WHEN THE FAULT IS CLEARED AND DRIVING RESUMES THE ELECTRONIC PARKING BRAKE AGAIN ENGAGES. THE MFG ( SUBARU) PROVIDES A SMALL TOOL & INSTRUCTIONS HOW TO CRAWL UNDER THE CAR, USE THE TOOL TO MECHANICALLY RELEASE THE ELECTRIC PARKING BRAKE. IF A TOOL IS PROVIDED ALONG WITH INSTRUCTIONS IN THE OWNER MANUAL HOW TO RELEASE A FAULTY ELECTRONIC PARKING BRAKE ( WHICH MAY ENGAGE WHILE THE VEHICLE IS UNDER WAY ) THIS IS A CLEAR WARNING OF A POSSIBLE UNSAFE OPERATING CONDITION. THE C…

Look up ODI 10593593 at NHTSA ↗

12123.7%
ODI 10671119 · 450 mi

AFTER BEING PARKED OUTSIDE OVERNIGHT WITH TEMPERATURES BELOW 0 DEGREES F, THE VEHICLE STARTED FINE THE FOLLOWING MORNING BUT HAD NUMEROUS WARNING LIGHTS ILLUMINATE (POWER STEERING, AT OIL TEMPERATURE, AMONG OTHERS) WHILE IDLING IN MY DRIVEWAY. VEHICLE WARMED UP FOR 5 MINUTES. ONCE WARMED UP, OWNER TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART 20 MINUTES LATER. VEHICLE WOULD NOT RESTART BUT OTHER ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC) WORKED BUT THE STARTER WOULD NOT ENGAGE. VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSIS OF WHAT APPEARS TO B…

Look up ODI 10671119 at NHTSA ↗

30247.0%
ODI 10789134 · 1,000 mi

MY CAR REQUIRED 2 REPAIRS 5 WEEKS APART OF THE WIRING BUNDLE CONTROLLING THE FOG LIGHTS AND LOW OIL LEVEL SENSOR DUE TO A CRITTER CHEWING THE BUNDLE WHILE IT WAS PARKED. I NOW HAVE BOUNCE LAUNDRY SHEETS STUFFED AROUND THE ENGINE COMPARTMENT AT THE SUGGESTION OF THE DEALER; THEY SEE THIS OFTEN FROM CARS OUT OF THE MOUNTAINS.

Look up ODI 10789134 at NHTSA ↗

38141.5%
ODI 10917279 · 2,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7…

Look up ODI 10917279 at NHTSA ↗

25731.7%
ODI 11041865 · 950 mi

THE CAR IS PARKED. THE FLASHERS ARE ACTIVATED. THE CAR IS THEN LOCKED FROM THE OUTSIDE WITH THE KEY FOB. AFTER RETURNING TO THE CAR A SHORT TIME LATER (MAYBE 5 MINUTES OR SO) THE KEY FOB IS TOTALLY UNUSABLE. LOCK, UNLOCK, REAR HATCH OR PANIC DO NOT WORK. MUST THEN USE THE KEY IN THE DOOR LOCK, TO UNLOCK THE DOOR. THEN, OF COURSE, THE ALARM SOUNDS UNTIL YOU CAN PUT THE KEY INTO THE IGNITION TO SILENCE THE ALARM. THERE APPEARS TO BE A TIME OUT PROBLEM BECAUSE THE KEY FOB CAN UNLOCK THE CAR WITH THE HAZARD FLASHERS ON, RIGHT AFTER LOCKING THE CAR…

Look up ODI 11041865 at NHTSA ↗

35434.2%
ODI 11166434 · 300 mi

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

Look up ODI 11166434 at NHTSA ↗

25328.1%
ODI 11277145 · 520 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, [phone removed]) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…

Look up ODI 11277145 at NHTSA ↗

7224.3%
ODI 11396114 · 2,500 mi

I BOUGHT A NEW CAR IN DECEMBER 2020. ONE DAY IN JAN 2021, I NOTICED THAT THE BATTERY HAD DIED. I JUMP STARTED IT AND THEN IN FEBRUARY 2021, I HAD TO JUMPSTART IT 3 TIMES. AT LEAST THE LAST INSTANCE, I WAS CAREFUL TO CHECK NO INTERIOR LIGHTS WERE ON, AND IT STILL HAPPENED. I WENT TO THE DEALER AND THEY REPLACED THE BATTERY. I HOPE THAT FIXES IT.

Look up ODI 11396114 at NHTSA ↗

4710.2%
ODI 11424796

Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from t…

Look up ODI 11424796 at NHTSA ↗

1719.1%
ODI 11488010 · 300 mi

The contact owns a 2023 Subaru Outback. The contact stated that upon purchasing the vehicle from the dealer on October 3, 2022, he noticed that the automatic collision alert to the Emergency Services, the diagnostic alert, the remote services, the SOS emergency alert, the stolen vehicle recovery alert, the Roadside Assistance alert, and the multimedia features were inoperable. The dealer was notified of the failure and informed the contact that it was a known manufacturer defect associated with an unknown control module. The vehicle was not dia…

Look up ODI 11488010 at NHTSA ↗

1615.7%
ODI 11546993

My issue is that my 2024 outback wilderness has a idling problem when starting cold or hot engine the RPM’s are at 1800 rpm for 1 to 5 minutes .. I feel this is a hazard to public safety in cold weather conditions because it stays at high idle and therefore stopping on slick roads is a problem.. I’ve had this at just one dealership a they said car is normal I do not feel it is safe .. I am a [XXX] male and have had many new automobiles and never had a real complaint this is a very serious complaint I hope someone inquires about it asap . Subar…

Look up ODI 11546993 at NHTSA ↗

1214.8%
ODI 11689091

I purchased my car on [XXX]. Since then I have now had two incidents where I was driving on the expressway and the computer completely shuts down. Engine is still active but the dashboard goes black, air conditioning turns off, turn signals don’t work etc. I brought it back to Gerald Subaru of Naperville and they told me the first time that they had not done the factory reset when they first got the vehicle. They explained to me they fixed the issue and it would never happen to me again. It happened again to me yesterday on the expressway. I wa…

Look up ODI 11689091 at NHTSA ↗

531.3%
ODI 11730401

I bought my 2026 Subaru Outback 3/20/2026, I plugged in my FIXD sensor into the OBDII port of my new car and there was nothing available. I made an appointment with Austin Subaru to check why the OBDII port was not working and my assigned rep told me that they were having issues with all of their 2026 Subaru Outbacks, I signed in for my appointment on my arrival 4/7/2026 and the following day I was notified that I had missed my appointment. I called the Rep. and requested a call back but that did not happen. I was at the dealership no more th…

Look up ODI 11730401 at NHTSA ↗

Visibility/Wiper
51.7%
ODI 10703756 · 62,880 mi

I RECENTLY PURCHASED A VEHICLE FROM MASTRIA SUBARU OF RAYNHAM MA. IT HAD A CRACK IN THE WINDSHIELD THAT WAS IN THE DRIVERS DIRECT VIEW OF THE ROAD.IT INITIALLY FAILED INSPECTION FOR THIS ,WE WERE TOLD TO COME BACK TO HAVE IT FIXED.THEY DID VERY LITTLE BUT MAKE THE PROBLEM WORSE.THEN THEY PASSED IT FOR INSPECTION,WHEN I ASKED THE SERVICE MANAGER HE SAID IT WAS OUR PROBLEM HAVE YOUR INSURANCE FIX IT.NOW WE HAVE A VEHICLE THAT IS VERY HARD TO DRIVE BECAUSE THERE IS A CRACK IN FRONT OF THE DRIVER.IS THERE ANYTHING THAT CAN BE DONE TO RESOLVE THIS …

Look up ODI 10703756 at NHTSA ↗

113.7%
ODI 10578528 · 24,000 mi

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 65 MPH SHE HEARD A LOUD NOISE AND THE GLASS SHATTERED ALL OVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN REPLACED THE SUNROOF BUT WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

Look up ODI 10578528 at NHTSA ↗

83.8%
ODI 10584654 · 3,600 mi

THE WINDSHIELD POPPED AND CRACKED ACROSS THE BOTTOM FROM THE HEAT OF THE DEFROST FUNCTION. *TR

Look up ODI 10584654 at NHTSA ↗

13025.5%
ODI 10663557 · 500 mi

THIS CAR HAS A SCREEN IN THE DASHBOARD THAT CONTROLS THE STEREO, PHONE, AND OTHER FUNCTIONS. IT HAS A VERY REFLECTIVE GLASSY FINISH. THE SCREEN IS NOT SURROUNDED BY A HOOD OF ANY SORT AND IT IS TITLED AT ABOUT A 50-DEGREE ANGLE. ON OTHER OCCASIONS, I HAVE NOTICED THAT THIS SCREEN REFLECTS A LOT OF SUNLIGHT, BUT IT WAS MORE OF AN ANNOYANCE THAN ANYTHING. ON THIS OCCASION, I WAS DRIVING THE CAR AT ABOUT 1:30 IN THE AFTERNOON, GOING EAST ON A HIGHWAY. THE DASHBOARD SCREEN WAS REFLECTING THE SUN INTO MY EYES SO DIRECTLY THAT IT WAS PAINFUL. IT WAS …

Look up ODI 10663557 at NHTSA ↗

8312.9%
ODI 10760241 · 225 mi

I JUST PURCHASED A 2016 OB 2.5I PREMIUM. I HAVE HAD THE CAR FOR A WEEK AND A HALF. ON FRIDAY I DECIDED TO WASH MY CAR FOR THE FIRST TIME. I STARTED ON THE DRIVERS SIDE, RAISED THE DRIVERS SIDE WIPER, WENT AROUND THE FRONT OF THE CAR AND RAISED THE PASSENGER SIDE WIPER. I THEN WASHED AROUND THE CAR. WHEN I WENT TO PUT THE DRIVERS SIDE WIPER DOWN IT HIT THE PASSENGER SIDE WIPER AND SLAPPED IT DOWN ONTO THE WINDSHIELD. AN HOUR LATER I NOTICED A CRACK COMING FROM THE PASSENGER SIDE. I DID THE "PEN TEST" AND FOUND A SMALL DEPRESSION UNDER THE WI…

Look up ODI 10760241 at NHTSA ↗

20522.4%
ODI 10939636 · 1,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A GLARE FROM OUTSIDE THE VEHICLE THAT REFLECTED OFF THE FACE PLATE OF THE NAVIGATION SYSTEM WITHOUT WARNING. THE FAILURE DISTRACTED THE CONTACT FROM DRIVING AND HINDERED HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE GLARE FAILURE WAS CONFIRMED. A BUY BACK FOR THE VEHICLE WAS OFFERED; HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 04/06/17 LJ THE CONSUMER STA…

Look up ODI 10939636 at NHTSA ↗

23328.7%
ODI 11016407

DRIVERS SIDE VIEW MIRROR DOES NOT ADJUST FAIR ENOUGH TO SEE MY BLIND SPOT WELL. THIS IS A COMMON PROBLEM. I'VE READ COUNTLESS FORUMS ON POPULAR SUBARU FORUM WEBSITES. THIS IS A SAFETY ISSUE.

Look up ODI 11016407 at NHTSA ↗

32631.5%
ODI 11166434 · 300 mi

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

Look up ODI 11166434 at NHTSA ↗

31334.8%
ODI 11287507 · 4,700 mi

WINDSHIELD CRACKED SPONTANEOUSLY WHILE IN GARAGE OVERNIGHT.

Look up ODI 11287507 at NHTSA ↗

9732.8%
ODI 11375885 · 400 mi

I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

Look up ODI 11375885 at NHTSA ↗

25555.1%
ODI 11429098

A little penny sized chip on the front windshield has turned into a severe crack from the middle of the windshield to passenger side as well as the the driver side.

Look up ODI 11429098 at NHTSA ↗

1618.0%
ODI 11514367

I've had the vehicle less than 6 months and have already had 3 Safelite repairs for cracks and chips from road debris hitting the windshield. Windshields are fragile and prone to cracking. Attached the latest example, dead-center of photo.

Look up ODI 11514367 at NHTSA ↗

2120.6%
ODI 11524134

The moon roof shattered. Have not even had the vehicle two days yet. It was fine yesterday (5/26/2023). Went out this afternoon (5/27/2023) and found the moon roof completely shattered and fractured. There is a hole near the rear center and fractures covering the entire moon roof window. We had not even operated the moon roof. This vehicle has less than 100 miles on it. Called the dealership and was told to call my insurance company because I could not prove it was caused by a defect.

Look up ODI 11524134 at NHTSA ↗

56.2%
ODI 11633284

small chip / crack in windshield on driver side view

Look up ODI 11633284 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
248.2%
ODI 10452906

WHEN DRIVING ON THE HIGHWAY THE VEHICLE EXHIBITS VERY POOR STRAIGHT LINE STABILITY. VEHICLE WANDERS WITHIN THE LANE AND REQUIRES EXCESSIVE STEERING WHEEL CORRECTION TO MAINTAIN STRAIGHT DIRECTION. VEHICLE 500 MILES ON IT (350 DRIVEN BY OWNER) BUT IS NOW SITTING IN DRIVEWAY FOR FEAR OF PERSONAL SAFETY IF EMERGENCY MANEUVER IS NECESSARY ON THE HIGHWAY. *TR

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248.1%
ODI 10794909 · 23,000 mi

I WAS CHANGING A FLAT TIRE WITH THE JACK PROVIDED BY SUBARU. I WAS ON A FLAT SURFACE ON ASPHALT. THE JACK COLLAPSED UNDER THE WEIGHT OF THE CAR WHILE I WAS CHANGING THE TIRE, CAUSING THE CAR TO CRASH TO THE GROUND. THE JACK COLLAPSED WHEN THE METAL THREADED BAR INT EH MIDDLE OF THE JACK STARTED TO BEND. PLEASE SEE THE PICTURES OF THE JACK AND OF THE SURFACE I WAS ON (IT SHOWS IT WITH THE SPARE TIRE INSTALLED, WHICH WAS DONE ONLY WITH THE HELP OF ROADSIDE ASSISTANCE BECAUSE I NEEDED THEIR JACK TO COMPLETE THE TASK).

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2210.6%
ODI 10689615 · 37,906 mi

HAVING WARMED UP THE CAR IN THE DRIVEWAY FOR FIVE MINUTES AND HAVING DRIVEN FOR APPROXIMATELY 10 MINUTES, BRAKING SEVERAL TIMES, DRIVER APPROACHED THE STOP SIGN AT THE TOP OF THE HILL WHERE THE ROAD INTERSECTS WITH A BUSY HIGHWAY. SHE TRIED TO DEPRESS THE BRAKES AND NOTHING HAPPENED. TO STOP THE CAR, SHE THREW THE CAR INTO PARK. "CHECK ENGINE @ OIL TEMP" LIGHT OR SOMETHING SIMILAR CAME ON. SHE TURNED OFF THE CAR, WAITED A SHORT WHILE AND RESTARTED CAR, SHIFTED INTO DRIVE AND CAR WOULDN'T DO ANYTHING. TURNED OFF CAR. A SHORT WHILE LATER SH…

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10821.2%
ODI 10690859 · 2,030 mi

I HAVE 2015 SUBARU OUTBACK WITH EYESIGHT AND BLIND SPOT DETECTION. I HAD STOPPED THE VEHICLE IN THE DRIVEWAY, ABOUT 10 FT FROM THE GARAGE, WAITING FOR MY HUSBAND TO CLEAN THE FLOOR. THE ENGINE WAS RUNNING. WHEN MY HUSBAND CAME OUT OF THE GARAGE AND SIGNALED ME TO PARK THE VEHICLE INSIDE, I WAS ABOUT TO MOVE THE VEHICLE SLOWLY IN THE GARAGE. HOWEVER, THE VEHICLE SUDDENLY STARTED LIKE A BULLET, AS IF IT WAS TRYING TO ACCELERATE TO THAT SET SPEED, QUICKLY. MY HUSBAND HEARD THE WHEELS SCREECHING AND THE VEHICLE ACCELERATING. HE JUMPED ON THE SI…

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12419.3%
ODI 10817540 · 1,120 mi

2016 SUBARU OUTBACK WHILE DRIVING CAR ON I-95 , NOTICED 4-4 IN. CRACK IN LOWER DRIVER SIDE WINDSHIELD ,AFTER INVESTIGATING NOTICED SMALL PIT SIZE OF PENCIL POINT WHERE THE CRACK STARTED. CRACK KEPT GROWING. NEXT DAY CONTINUED MY TRIP ON I-95 , ABOUT 3 HRS LATER ANOTHER CRACK APPEARED IN THE UPPER CENTER OF THE WINDSHIELD , AFTER INVESTIGATING NOTICED SMALL PIT THE SIZE OF PENCIL POINT WHERE THE CRACK STARTED. SAME AS FIRST CRACK I DID NOT NOTICE ANY DEBRIS HITTING THE WINDSHIELD . I RESEARCHED ON THE INTERNET AND FOUND NUMEROUS SIMILAR IN…

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17719.3%
ODI 10960032

I WOULD REALLY LIKE TO PURCHASE A NEW SUBARU OUTBACK, BUT THE FORWARD JUTTING HEADRESTS ("HEAD-RESTRAINING SYSTEM") IS WAY TOO UNCOMFORTABLE. WE ARE LEARNING ALL NEWER VEHICLES SEEM TO HAVE THESE REMARKABLY UNCOMFORTABLE AND POSTURE DAMAGING FORWARD TILTS DUE TO YOUR RECOMMENDATIONS/REQUIREMENTS. PLEASE RE-THINK YOUR CURRENT RECOMMENDATIONS AND DESIGN RECOMMENDED HEADRESTS WHICH ARE SAFE AND DO NOT SACRIFICE POSTURE AND COMFORT. YOUR CURRENT RECOMMENDATIONS ARE CERTAINLY LEADING TO WORSENING ARTHITIC SYMPTOMS AND PAIN FOR PEOPLE SUCH AS ME A…

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16019.7%
ODI 11061559 · 5,040 mi

STARLINK RADIO IN TOURING MODEL WITH 8"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED. ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED. ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK.…

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20419.7%
ODI 11120782 · 23 mi

PURCHASED A BRAND NEW 2019 SUBARU OUTBACK 3.6R LIMITED WITH EYESIGHT. WITH LESS THAN 23 MILES ON IT, THE WINDSHIELD SPONTANEOUSLY CRACKED JUST SITTING IN THE GARAGE. RESEARCHING THE WEB SHOWS THIS IS A PROBLEM WITH SUBARU OUTBACK.

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15216.9%
ODI 11281696 · 2,000 mi

ALL FOUR FRONT VENTS IN DASH BOARD RATTLE WHEN GOING ABOUT 40 MPH ON SLIGHTLY ROUGH SURFACE. ALSO LOUD SOUND THAT SOUNDS LIKE POPCORN POPPING ON PASSENGER SIDE THAT SEEMS TO BE COMING FROM THE PASSENGER CORNER OF THE FRONT WINDSHIELD OR DASH BOARD. THE POPCORN SOUND STARTS WHEN DRIVING AT 65 TO 70 MPH.

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6522.0%
ODI 11377849 · 1,500 mi

WINDSHIELD CRACKED SPONTANEOUSLY TWO TIMES. HAD TO REPLACE WINDSHIELD TWICE AND HAD TO RECALIBRATE EYESITE CAMERAS BOTH TIMES. ONE TIME HAPPENED WHILE DRIVING AND THE OTHER TIME PARKED.

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8618.6%
ODI 11424796

Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from t…

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1516.9%
ODI 11495209

Apparent know issue. Subaru Outback windshields prone to chips and eventual cracking of entire windshield. Car does not have 2000 miles yet and already needs windshield replacement from rock chip.

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2928.4%
ODI 11564519

Windshield cracked after a rock hit. This is the first crack I have ever had and I believe Subaru glass to be at fault. It continued to splinter while driving at a quick rate even on a smooth road. Which also seems unreasonable. This seems like a safety issue.

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1822.2%
ODI 11625239

Three primary issues of major concern on this vehicle: 1. Phantom emergency - braking at random, both low and high speeds. The most dangerous of the three. 2. Lane keep assist - unaware or unable to compensate for real driving conditions, construction areas, pedestrians walking a dog, heavy machinery on a semi-truck as examples. 3. Infotainment blinding - A large, HIGH GLOSS screen at a 45-degree angle, placing it in the direct reflective angle of three windows: Sunroof, passenger front, passenger rear. Absolutely blinding even with sunglasses …

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637.5%
ODI 11732409

HVAC system heating to dangerous levels and still radiating heat into the cabin even after HVAC system was turned off. To mitigate, direction was changed to feet. Temperatures of over 100 degrees F were observed for sustained periods. Issue is intermittent, however it was reproduced consistently when it was cold outside (cold being cooler than 55 degrees F). I set the temperature to 65 degrees F with the AC on and recirculate, however it didn't make a difference. When this bug happens, it puts out a lot of heat and the only way to get it to coo…

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Power Train
10234.9%
ODI 10451209 · 5,692 mi

I WAS SETTING THE HOMELINK MIRROR ON MY CAR TO RECOGNIZE A PARTICULAR GARAGE DOOR OPENER. THE MIRROR IS POWERED SO I NEEDED TO LEAVE THE CAR IDLING. I PUT THE CAR IN NEUTRAL AND BEGAN THE PROGRAMMING PROCESS. THE LAST STEP IN THE PROCESS IS TO ENGAGE THE GARAGE DOOR OPENER FROM THE MOTOR HEAD. TO PREPARE TO DO THIS, I EXITED THE CAR AND MOVED ON FOOT INTO THE GARAGE TO LOOK FOR A STEP LADDER. AS I WAS SEARCHING FOR A STEP LADDER AND AFTER A PERIOD OF AT LEAST ONE FULL MINUTE, THE AUTOMATIC TRANSMISSION SLIPPED INTO "DRIVE" AT WHICH POI…

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6020.2%
ODI 10482284 · 400 mi

I BOUGHT A SUBARU OUTBACK 2.5 LIMITED ON 9/29/12. THERE HAS BEEN INTERMITTENT CLICKING NOISES DURING ACCELERATION AND WHEN TAKING FOOT OFF THE GAS PEDAL, USUALLY WHEN NEAR OR ABOVE 38 MILES PER HOUR. THE CLICKING NOISES RANGE FOR LOW TO LOUD. MY CAR HAS NOW BEEN IN THE DEALER FOR OVER 1 WEEK. THE FIRST TIME I TOOK IT IN THEY SAID IT WAS DUE TO A LOOSE PANEL BEHIND THE GLOVE COMPARTMENT AND THEY "SCREWED" IT IN PLACE. THE SAME NOISE CONTINUED TO OCCUR WITHOUT IMPROVEMENT. I THEN WENT ON RIDE WITH THE SERVICE CLERK AND HE THOUGHT HE HEARD IT WHE…

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2411.5%
ODI 10560426 · 5,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD RESPOND AND DRIVE NORMALLY. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE CONTACT PROCEEDED THROUGH A BUSY INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5000. THE VIN WAS NOT AVAILABLE.

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377.3%
ODI 10669374 · 856 mi

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 856. UPDATED 02/18/15*LJ UPDATED 9/12/2017*CN

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426.5%
ODI 10790669 · 560 mi

I WAS IN A STORE PARKING LOT. I DROVE APPROX. 2 BLOCKS AND CAME TO A FULL STOP WHERE THERE WAS A PEDESTRIAN CROSSING. I ACCELERATED MAKING A LEFT TURN AND BEGAN CLIMBING A SMALL HILL TO EXIT THE PARKING AREA. I TRAVELED APPROXIMATELY 20 FEET AND MY CAR LOST ACCELERATION. I PLACED MY FOOT ON THE GAS PEDAL AND PRESSED IT DOWN APPROX. 50 PERCENT. WHILE DOING SO, I DID NOT HEAR THE ENGINE RACING. THE SPEEDOMETER REGISTERED 2 MILES PER HOUR. I BRAKED, CAME TO A FULL STOP AND TOOK MY CAR OUT OF GEAR. I MOVED IT BACK TO DRIVE AND THE CAR RES…

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454.9%
ODI 10929737 · 248 mi

MILEAGE: 248. CAR CONTINUE TO MOVE BACKWARD AFTER SHIFTING FROM REVERSE INTO DRIVE. SHIFTING BACK TO REVERSE AND AGAIN TO FORWARD ( 3 TIMES) DID NOT HELP. IT HAPPENED ON A LEVEL PARKING LOT (SLOW SPEED MOVING). AFTER SHIFTING AUTOMATIC TRANSMISSION FROM PARKING TO REVERSE VEHICLE STARTS MOVING BACKWARD. AFTER COMPLETE STOP, SHIFT LEVER WAS MOVED FROM REVERSE INTO DRIVE. CAR CONTINUE TO DRIVE BACKWARDS AFTER APPLYING GAS PEDAL. SHIFT LEVER WAS MOVED BACK TO REVERSE AND AGAIN INTO DRIVE. CAR STILL WAS MOVING BACKWARDS. THERE WAS 2 MORE ATTEMPT…

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141.7%
ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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151.5%
ODI 11246032 · 11,948 mi

FIRST OIL CHANGE AT 5,850 MILES NO PROBLEM. AFTER SECOND OIL CHANGE AT 11,948 MILES, VEHICLE BECAME UNDRIVABLE AS IT STUMBLES AND LOSES POWER BETWEEN 2,000-2,700 RPM. DEALER HAS REPEATED OIL CHANGE 3 ADDITIONAL TIMES AS THEY ARE NOT CERTAIN IF THEY MAY HAVE OVERFILLED THE ENGINE (KNOWN SUBARU ISSUE). THEY HAVE ALSO REPLACED THE EXHAUST, CATALYTIC CONVERTER, AIR FILTER, INTAKE SYSTEM, AND TRANSMISSION, ALL TO NO AVAIL. DISCONNECTING THE BATTERY AND GROUNDING THE CABLES TO DISCHARGE ALL CAPACITORS PROVIDED TEMPORARY RELIEF, BUT THE PROBLEM RETU…

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455.0%
ODI 11319969 · 1,322 mi

THE CAR HAS A FAULTY ELECTRONIC SYSTEM THAT CONTROLS THE STABILITY AND THE ADAPTIVE CRUISE CONTROL. TRANSMISSION ALSO NEEDS REPLACEMENT. PROBLEMS HAPPEN AT HIGH SPEED ON FREEWAYS. DOCUMENTED THE PROBLEM WITH VARIOUS YOUTUBE FOOTAGE AS FOLLOWS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=OXOJDP_T9LI HTTPS://WWW.YOUTUBE.COM/WATCH?V=77WURJDTVZK HTTPS://WWW.YOUTUBE.COM/WATCH?V=LGQL63LDQVI&T=10S HTTPS://WWW.YOUTUBE.COM/WATCH?V=0ACRLYXYHQI&T=11S

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124.1%
ODI 11432757

The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

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173.7%
ODI 11431925

The 2022 Subaru Outback has a "feature" called AUTO START STOP. This is intended as a fuel saving feature. In the car's Setup Menu, you have the choice to turn this feature off. However, this feature MUST be turned off EACH and EVERY TIME you start the car. The change is NOT held in memory. This fact was confirmed by a Subaru Customer Service Representative in a call on the morning of 9/7/2021. This Auto Start/Stop feature works just like a gasoline powered golf cart. Take your foot off the gas and the engine dies. Press the accelerator…

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55.6%
ODI 11495223

Going down a steep incline shortly after staring car after it had been sitting about 3 hours after about 2500 feet the car had no power maximum speed was about 25MPH and could not accelerate. There was a wide edge that I was able to pull off on with about a 300 drop off on right side of car. After pulling off on edge. stopped turned engine off, sat about 20 seconds, restarted engine, checked to see that engine increased in RPM's when accelerator was engaged, RPM's increased Drove next 4 days through Appalachian Mountains with no further proble…

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65.9%
ODI 11579793

This vehicle has severe CVT problems. It shifts back and forth with a clunk on level roads at a steady speed. I have a 2015 Murano with over 80,000 miles that does not display this type of behavior. I am driving a loaner which is a 2023 Subaru with the same engine and transmission as mine and it has none of my safety problems. The additional safety problems are: very poor resolution on backup camera and incorrect guidance lines; we are a hands free state and my voice command will not properly make calls; built in nav is horrible and Android Au…

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44.9%
ODI 11721684

2025 Subaru Outback onyx edition purchased 3/2025. Approximate mileage at time of incident 7000. On 2/10/25 around 6am car is remotely started with Subaru app from iPhone on flat gravel surface. Car was in park. Go out car not there moved almost a car length down a hill left turn then over an embankment into a ditch where it finally rested still running in park when found it. Why or how is this possible when done this before no issues. Took to dealership checked visible damage snapped bumper back in get hood and grill shutters checked by body s…

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16.3%
ODI 11755659

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have …

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Engine
5017.1%
ODI 10467121 · 3,750 mi

IN EARLY DECEMBER OF 2011 MY WIFE AND I PURCHASED A 2012 SUBARU OUTBACK WITH A 4 CYLINDER ENGINE, CVT TRANSMISSION. WE HAD TO WAIT A DAY FOR OUR OUTBACK BECAUSE IT WAS BEING REPAIRED DO TO A BRAKE SYSTEM RECALL. EVER SINCE PURCHASING THE OUTBACK WE HAVE HAD A SERIOUS ISSUE WHEN USING THE PADDLE SHIFTERS TO SLOW DOWN FOR A STOP. WHEN THE TACH SLOWS TO ABOUT 1100 RPM IN FIRST OR SECOND GEAR THE ENGINE THEN ACCELERATES TO UP TO 2500 RPM, SLOWING DOWN AND THEN SPEEDING UP AGAIN THEN REPEATING THE CYCLE OVER EVEN IF YOU APPLY THE BRAKES. SOMET…

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6722.6%
ODI 10544747

2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSIONS PROBLEMS. *SMD THE CONSUMER STATED UNDER CERTAIN CONDITIONS, THERE WAS A CONSIDERABLE DELAY IN ENGINE RESPONSE WHEN THE ACCELERATOR WAS PRESSED. WHEN DRIVING NORMAL SPEEDS THERE WAS NO PROBLEM. HOWEVER, AFTER LETTING THE ACCELERATOR UP AND SLOWING DOWN TO IDLE SPEED, THE PEDAL WAS THEN DEPRESSED AND THE VEHICLE WOULD OFTEN STALL. IT WAS AN INTERMITTENT PROBLEM, BUT GRADUALLY GETTING WORSE. THE DEALER TRIED TO EXPLAIN THE PROBLEM AWAY, BY SAYING THE ELECTRONIC ACCELERATO…

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3516.8%
ODI 10611107 · 11,528 mi

ZERO OIL PRESSURE (RED) INDICATOR LIGHT ILLUMINATED AT SAFE AND PRUDENT OPERATING SPEED. LOW OIL INDICATOR LIGHT (YELLOW) NEVER ILLUMINATED. LIGHT REMAINED ON FOR THREE MILES, ONE AT SPEED 55 MPH TO ZERO AND TWO AT 20 MPH. THEN WENT OUT. INSPECTION OF OIL LEVEL SHOWED LEVEL APPROXIMATELY ONE CENTIMETER ABOVE LOW LEVEL MARKER ON DIPSTICK. ADDITION OF .5 QUART US RAISES LEVEL TO APPROXIMATELY ONE CENTIMETER BELOW FULL LEVEL MARKER ON DIPSTICK. VEHICLE RETURNED TO DEALERSHIP; HAD FULL OIL SERVICE PERFORMED 2,500 MILES AHEAD OF SCHEDUL…

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479.2%
ODI 10653480 · 149 mi

RED ENGINE LIGHT CAME ON AND CAR DIED. LOST ALL POWER/ DRIVE. NEEDED TO COAST TO BERM. WOULD RESTART, BUT DIE IMMEDIATELY. EVERYTHING WAS IMMOBILIZED. THIS COULD HAVE HAPPENED AT 70 MPH ON AN INTERSTATE! OUR WAS VERY CLOSE TO BEING REAR- ENDED. *TR

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538.2%
ODI 10925283 · 10 mi

THE 3.6R ENGINE IMMEDIATELY AFTER COLD START DOES ABOUT 5 CYCLING SURGES OF ABOUT 300 RPM WITH TRANSMISSION IN FORWARD OR REVERSE AND BRAKES APPLIED. THIS EVENT DOES NOT HAPPEN UNLESS TRANSMISSION IS PUT IN GEAR WITH BRAKES APPLIED. THE SURGE DOES NOT HAPPEN AFTER A SHORT WARM UP. IT DOES PRESENT A DRIVING PROBLEM WITH A TIGHT PARKING SITUATION OR TO DEPARTING A GARAGE.

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434.7%
ODI 10917279 · 2,000 mi

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN LOUD ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT ALSO MENTIONED THE ALL THE WINDOWS FAILED TO FUNCTION EXCEPT FOR THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 01/11/2017*CT UPDATED 06/07/17*LJ CONSUMER DEALER WAS MADE AWARE OF WINDOW FAILURE AND IT WAS FIXED. (STILL MAKING SAME LOUD NOISE (12-3-16). UPDATED 7…

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374.6%
ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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393.8%
ODI 11234867 · 500 mi

ENGINE DOES NOT BRAKE WHEN GOING DOWNHILL AS THE MANUAL SAYS IT SHOULD. MY PREVIOUS OUTBACKS (2006, 2011, 2017) DID HAVE ENGINE BRAKING. REGIONAL SERVICE OFFICE SUGGESTED I PLACE THE CAR IN CRUISE CONTROL IN ORDER TO CONTROL THE SPEED. CAR PICKS UP SPEED QUICKLY, SO USING THE BRAKE PEDAL IS THE BEST OPTION. HOWEVER, THE PROBLEM IS NO ENGINE BRAKING WHEN THERE SHOULD BE AT LEAST SOME. THIS IS DANGEROUS ON ANY HILL. SECOND, STEERING IS PROBLEMATIC. FIRST, THERE IS TO MUCH PLAY IN THE STEERING WHEEL. SECOND, WHEN IN CRUISE CONTROL, THE STEERING W…

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485.3%
ODI 11323869 · 4,500 mi

BATTERY IS INADEQUATE FOR THE ELECTRONICS IN THIS CAR AND WILL BE DEAD IF NOT DRIVEN OFTEN. AFTER BEING A UNABLE TO START MY CAR TWICE WITHIN A MONTH, THE SERVICE MANAGER ADMITTED THIS WAS A DESIGN FLAW, THERE IS NO OTHER UPGRADE OR REPLACEMENT FOR THE BATTERY AND THAT THE FACTORY RECOMMENDATION IS TO DRIVE THE CAR EVERY OTHER DAY. THIS MEANS THAT WHEN I TRAVEL AND LEAVE MY CAR IN AN AIRPORT PARKING LOT FOR A WEEK OR MORE, I WILL NOT BE ABLE TO START THE CAR WHEN I RETURN. THE SERVICE MANAGER TOLD ME TO DISCONNECT THE NEGATIVE POST AT THE AI…

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217.1%
ODI 11432757

The Auto-start feature, which stops the engine at a light, then restarts, is very dangerous. It cannot be permanently turned off - always on by default. 1 if the steering wheel is not perfectly straight, it jerks out of your hand when the engine restarts. 2 the car jerks forward when the engine restarts. This has already put me in danger of a crash several times - and this 'feature' must be actively disengaged each and every time the car is started. It should be able to be permanently turned off - not always on by default.

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214.5%
ODI 11429109

The initial incident occurred on July 31, 2021. I used the push button start to start the car, put the vehicle in reverse, and the vehicle proceeded to roll uncontrolled down my driveway, which is on a slope. I had no power steering or power brakes. I was able to safely stop the vehicle with no incident other than damage to the plastic over the right rear taillight. I turned the vehicle off and restarted it, and everything seemed operational. It seemed that the car's engine had not turned on, only the electrical system. The same issue h…

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11.1%
ODI 11638907 · 12,800 mi

The contact owns a 2023 Subaru Outback. The contact stated that his wife was driving the vehicle and as she was entering into a parking spot and depressing the brake pedal, the vehicle experienced sudden unintended acceleration. The contact's wife reported that the vehicle had made an abnormal revving sound as if she had applied the accelerator. The front end of the vehicle jumped the parking bumper and crashed into the store's glass front. The wife stated that she had not noticed any warning lights or alarm chimes before the abnormal revving n…

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76.9%
ODI 11546993

My issue is that my 2024 outback wilderness has a idling problem when starting cold or hot engine the RPM’s are at 1800 rpm for 1 to 5 minutes .. I feel this is a hazard to public safety in cold weather conditions because it stays at high idle and therefore stopping on slick roads is a problem.. I’ve had this at just one dealership a they said car is normal I do not feel it is safe .. I am a [XXX] male and have had many new automobiles and never had a real complaint this is a very serious complaint I hope someone inquires about it asap . Subar…

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56.2%
ODI 11696638

CRITICAL ELECTRICAL FAILURE - HIGHWAY SAFETY HAZARD 10/23/2025: While driving 2025 Outback (11K miles) at highway speed on I-485 Charlotte, complete electrical system failure occurred without warning. ALL dashboard lights illuminated, COMPLETE LOSS of power steering (steering extremely heavy/difficult to control), all safety systems failed (ABS, brake sensors, traction control). SAFETY DANGER: Sudden power steering loss at 65mph made vehicle nearly uncontrollable. Required extreme force to steer to shoulder. Could have caused fatal crash duri…

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00.0%

No examples available for this selection.

Air Bags
3913.4%
ODI 10462554 · 13,163 mi

DROVE THE CAR FOR APPROXIMATELY 45 MINUTES, MADE A QUICK STOP WITH CAR TURN OFF, WHEN RESTARTING CAR, AIR BAG WARNING LIGHT CAME ON AND ALSO THE PASSENGER SIDE AIR BAG LIGHT SAID IT WAS OFF EVEN THOUGHT THEIR WAS AN ADULT PASSENGER ON THAT SIDE OF THE CAR. LIGHT STAYED ON EVEN AFTER RESTARTING CAR, READJUSTING SEATBELTS, ETC. DROVE WITH WARNING LIGHT ON FOR ABOUT AN HOUR, STOPPED FOR A MINUTE, TURNED OFF CAR AND WHEN STARTING CAR, THE WARNING LIGHT WAS OFF AND THE PASSENGER SIDE AIR BAG SAID IT WAS ON. TOOK TO DEALER NEXT DAY, GOT CODE DTC29…

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4113.8%
ODI 10532614 · 40 mi

WHEN MY WIFE SITS IN THE PASSENGER SEAT THE MAJORITY OF THE TIME THE PASSENGER SIDE AIR BAG WILL NOT BE TURNED ON. MY WIFE IS ROUGHLY 5'2" AND 120 LBS. DEALER CLAIMS THERE IS NOTHING WRONG BUT THAT THE SENSORS CAN BE OVERLY SENSITIVE WITH SMALLER PEOPLE. THIS IS A SAFETY ISSUE AS THE BAG WILL NOT DEPLOY IN AN ACCIDENT IF IT IS OFF. *TR

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3617.3%
ODI 10630053 · 3,000 mi

WITH A PASSENGER IN THE FRONT SEAT AND THE SEAT BELT FASTENED, THE SEAT BELT WARNING CHIME AND LIGHT ACTIVATED AND THE PASSENGER AIR BAG WAS DEACTIVATED. IN A LATER INCIDENT, THE PASSENGER MOVED TO THE BACK SEAT AND THE SEAT BELT WARNING CHIME AND LIGHT CONTINUED TO BE ACTIVATED WITH NO ONE IN THE PASSENGER SEAT (BUCKLING OR UNBUCKLING THE SEAT BELT MADE NO DIFFERENCE. *TR

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132.5%
ODI 10683707 · 25 mi

WE TOOK DELIVERY OF THIS VEHICLE ON 1/2/2015. IT IS A 2.5 LIMITED MODEL WITH EYESIGHT, NAVIGATION AND KEYLESS IGNITION. ON THE DAY OF DELIVERY, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE IGNITION DID NOT WORK. THE CAR WAS RETURNED TO THE DEALER WHO CHECKED THE BATTERY AND FOUND NOTHING WRONG. A FEW WEEKS LATER, THE SAME PROBLEM OCCURRED. AFTER FIVE MINUTES, THE PROBLEM RESOLVED ITSELF. THE CAR WAS AGAIN TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM HAD BEEN FIXED (LOOSE WIRE/FUSE). TODAY (2/16/2015), THE ELECTRICAL SYSTEM PARTI…

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101.6%
ODI 10818039

TAKATA RECALL-WANTED TO PURCHASE A 2016 SUBARU OUTBACK 3.6L, AND AFTER MULTIPLE INQUIRIES, FINALLY WAS TOLD THAT TAKATA AIRBAGS STILL BEING USED IN THE PASSENGER FRONT SEAT WHEREAS OTHER MANUFACTURERS' AIRBAGS ARE NOW BEING USED IN DRIVERS AND SIDE CURTAIN PARTS OF THE AUTO. SO PASSENGER FRONT SEATS ARE STILL VULNERABLE. WE WOULD LIKE TO KNOW IF THIS MIX OF AIRBAG MANUFACTURERS IS KNOWN TO ALL CONSUMERS SO THEY KNOW THE RISK THEY ARE PURCHASING. WE DECLINED TO BUY THE SUBARU OUTBACK THIS YEAR UNTIL WE FIND A MANUFACTURER WHO USES NO TAKATA AIRB…

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151.6%
ODI 10909578 · 700 mi

FAULTY OCCUPANT DETECTION SYSTEM. TURNS OFF AIRBAG WITH PASSENGER. TURNS ON AIRBAG AND SEATBELT CHIME WITH NO PASSENGER/WEIGHT. INTERMITTENT. BRAND NEW CAR WITH 700 MILES AND BROUGHT IN 3 TIMES TO SUBARU SANTA MONICA. SERVICE CENTER UNABLE TO REPLICATE PROBLEM, BUT I SENT THEM VIDEOS.

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81.0%
ODI 11097154 · 1,243 mi

WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.

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131.3%
ODI 11244551 · 3,000 mi

SLOWLY PULLING STRAIGHT INTO PARKING SPOT AT GROCERY STORE. APPLIED BRAKE WHEN CAR SUDDENLY ACCELERATED. I WAS ABLE TO CONTROL STEERING, BUT BRAKES WOULD NOT WORK. STEERED CAR INTO EMPTY PARKING SPOT IN FRONT OF ME THEN TURNED HARD RIGHT TO AVOID HITTING PARKED CARS IN ROW ACROSS. SUBARU HIT A PICK UP TRUCK THAT WAS REVERSING OUT OF A DIAGONAL PARKING SPOT. THE CAR DIDN'T STOP UPON IMPACT, INSTEAD BOTH RIGHT SIDE WHEELS CLIMBED UP THE SIDE OF TRUCK AT AN ANGLE. AIR BAGS DIDN'T DEPLOY ON IMPACT. THIS WAS A VERY DANGEROUS SITUATION. THE ACCELERA…

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182.0%
ODI 11277145 · 520 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, [phone removed]) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…

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165.4%
ODI 11446683

The passenger air bag alert on the dashboard indicates the air bag is off when my wife who is elderly and weighs approximately 95 pounds is seated in the front passenger seat .Sometimes it changes to " air bag on" during our journey but other times it remains off .I am concerned the air bag won't deploy in the event of a crash potentially causing serious injury .I have e mailed sales representative who sold us the car at Maple Hill Auto Group Kalamazoo ,MI in March 2021 who responded that seat sensor was designed to alert "off " at 65 pounds…

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61.3%
ODI 11467603

My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she …

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22.2%
ODI 11527471

I get passenger air bag OFF indication although the passenger is an adult. Dealer claims that there is no issue, the car is less than one week old. I asked if they would escalate the problem to Subaru corporate so that they will address this issue but they refused.

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65.9%
ODI 11566351 · 6,000 mi

The contact owned a 2024 Subaru Outback. The contact stated that while driving from a complete stop, the vehicle was involved in a head-on collision. The contact stated that the air bags failed to deploy. The contact stated that the air bag warning light was illuminated after the crash. The contact sustained a concussion and the driver of the other vehicle sustained a knee injury. The contact received medical attention via the hospital an hour after the incident. A police report was filed. The vehicle was taken to an independent mechanic; howev…

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56.2%
ODI 11644733

Shortly after purchasing my vehicle I noticed that the passenger airbag illuminated “off” indicator did not switch from “off” to “on” when an individual weighing under 100 pounds occupies the front passenger set in the vehicle. I could find nothing in the owner’s literature accompanying my car’s purchase addressing the threshold weight set by the manufacturer or dealer for passenger airbag activation/deactivation but was told informally by a dealer representative that the weight threshold for the vehicle is set at 100 pounds and cannot be adjus…

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00.0%

No examples available for this selection.

Vehicle Speed Control
72.4%
ODI 10465487 · 4,000 mi

VEHICLE STOPPED CRUISE CONTROL & FLASHED BRAKES & NO TRACTION CONTROL UNEXPECTEDLY. CAME CLOSE TO A WRECK SHUTTING THE VEHICLE DOWN ON THE SIDE OF THE ROAD HITTING VARIOUS TIRE RECAPS & DEBRIS ON THE SIDE. OF THE ROAD. NOT TOLD THAT THIS IS A REGULAR OCCURRENCE WITH THIS VEHICLE. *TR

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258.4%
ODI 10499651 · 4,000 mi

EYE SIGHT SYSTEM. WHEN USING CRUISE CONTROL THE ADAPTIVE SYSTEM SENSES THE AUTO IN FRONT OF YOUR CAR AND MAINTAINS A SET DISTANCE. THE AUTO THAT WAS IN FRONT OF ME MOVED INTO A LEFT TURN LANE AND SLOWED TO TURN. MY CARS EYE SIGHT SYSTEM DETECTED THE CAR WAS STILL IN FRONT OF MINE AND EVEN THOUGH IT WAS NOT, INITIALED A HARD STOP AUTOMATICALLY. LUCKY FOR ME THE CAR BEHIND ME WAS ALERT AND WAS ALSO ABLE TO STOP BEFORE REAR ENDING MY CAR. THIS HAS HAPPENED SEVERAL TIMES AFTER WITH CARS MOVING EITHER INTO LEFT OR RIGHT TURN LANES OR MERGING OFF INT…

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146.7%
ODI 10560426 · 5,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD RESPOND AND DRIVE NORMALLY. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE CONTACT PROCEEDED THROUGH A BUSY INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5000. THE VIN WAS NOT AVAILABLE.

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265.1%
ODI 10682601 · 80,000 mi

ACCELERATOR SUDDENLY BECAME UNRESPONSIVE RESULTING IN COMPLETE SLOWDOWN TO STOP IN TRAFFIC. HAD TO SHUT OFF VEHICLE AND RESTART NUMEROUS TIME TO GET TO SAFE LOCATION. RESULTED IN EXPENSIVE FIX AND COULD HAVE BEEN DISASTROUS IF OCCURRED DURING HIGHWAY/HEAVY TRAFFIC SITUATION. APPARENTLY WAS A SENSOR OF SOME SORT. HAPPENED A WHILE AGO, SO DATE PROVIDED IS APPROXIMATE, BUT I JUST BECAME AWARE OF THIS SITE. *TR

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213.3%
ODI 10787018 · 112 mi

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112.

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272.9%
ODI 10934181 · 4,200 mi

I WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE ENGINE REVVING. I SLAMMED ON THE BRAKES PREVENTING A COLLISION WITH THE CARE PARKED IN THE OPPOSITE PARKING SPACE. THE CAR CONTINUED TO TRY TO ACCELERATE. I TOOK THE CAR OUT OF GEAR AND THE ENGINE ROARED, OVER REVVED, SLOWED, AND OVER REVVED A SECOND TIME BEFORE FINELY SLOWING DOWN. THIS IS THE SECOND TIME THIS HAS HAPPENED. DEFINITE SAFETY ISSUE. HAS SOMETHING TO DO WITH THE EYESIGHT SYSTEM/CRUISE CONTROL.

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212.6%
ODI 11123271 · 10 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609, [phone removed]), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT A SPECIALIST TO ASSIST THE DEALER. THE FAILURE RECURRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE C…

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232.2%
ODI 11166434 · 300 mi

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

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171.9%
ODI 11278627 · 600 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT LOST CONTROL OF THE STEERING AND THE VEHICLE VEERED TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING. MILLER HILL SUBARU (4710 MILLER TRUNK HWY, DULUTH, MN 55811, [phone removed]) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

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196.4%
ODI 11421481

While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right. The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area. Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic. There was no alarm, warning or any other indication from any of the safety systems. A…

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40.9%
ODI 11467603

My wife who is a small statured woman was leaving parking lot of church onto a narrow 2 lane street. As she made a left turn, the right front tire climbed the curb and dropped back onto the street. The car suddenly accelerated to top speed and crushed into a tree about 50 yards down the street. Airbags deployed causing bone breaks in left cavalcule, fractured ribs and T12. The driver is short and must sit almost against the steering wheel to drive. Without much effort to stretch her toes, she is unable to push the accelerator to the floor. she …

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00.0%

No examples available for this selection.

32.9%
ODI 11569446 · 1,000 mi

The contact owns a 2024 Subaru Outback. The contact stated that while driving at approximately 15 mph, the vehicle suddenly and unintendedly accelerated and continued to accelerate. There were no warning lights illuminated. The brake pedal was depressed, but the vehicle failed to stop, crashed into a building, and a brochure bracket stand, and hit a pedestrian who was transported by ambulance with unknown injuries' to the hospital. A police report was filed. There was no reported fire or air bag deployment. The vehicle was taken to the local d…

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22.5%
ODI 11672078

2025 Subaru Outback has been to the dealership three times for software issues. Cruise control, back-up camera, rear collision system, eyesight system all operate some of the time and other times they do not work at all. Software recall in March 2025 and fix was not successful. In May of 2025, dealership reinstalled entire software system. Same safety functions are again not working all the time. Vehicle returning to dealership on July 15, 2025 to try and rectify safety issues associated with the software. No accidents. Safety functions …

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212.5%
ODI 11755659

I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a pickup truck that was coming up the drive. My car hit the left front fender of the truck with my left front fender. The truck, which appears to have …

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Service Brakes
3512.0%
ODI 10495996 · 13,000 mi

DROVE DOWN A SHORT HILL UNDER ICY ROAD CONDITIONS. VEHICLE ACCELERATED TOWARD THE BOTTOM OF THE HILL. APPLIED BRAKES BUT THE ANTI-LOCK SYSTEM DID NOT WORK TO STOP THE CAR. LUCKILY, DID NOT CRASH INTO THE APPROACHING BARRIER. HAD TWO (2) CHILDREN WITH ME. NO ONE WAS INJURED. TOLD DEALER ABOUT THIS AND THAT THERE WAS A SERVICE BULLETIN. WAS TOLD THAT THEY DID NOT RECEIVE ONE FROM NHTSA. *TR

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237.7%
ODI 10485982 · 325 mi

MADE A TURN AND WAS HALFWAY DOWN THE BLOCK GOING APPROXIMATELY 15 MPH WHEN THE ENGINE SUDDENLY SHUT OFF. THE INSTRUMENT GAUGE LIT UP WITH ALL SORTS OF ANNUNCIATORS. I WAS ABLE TO PULL OVER TO A SAFE LOCATION AND PARK. THE FOLLOWING ANNUNCIATORS WERE FLASHING; AT OIL TEMP, CRUISE CONTROL INDICATOR, AND THE BRAKE LIGHT. THE FOLLOWING ANNUNCIATORS WERE LIT SOLID; CHECK ENGINE WARNING LIGHT /MALFUNCTION INDICATOR LIGHT AND THE VEHICLE DYNAMICS CONTROL WARNING LIGHT. TURNED OFF VEHICLE. WAITED. TURNED ENGINE ON AND THE ANNUNCIATORS WERE STILL PRESEN…

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2210.6%
ODI 10593593 · 800 mi

THE ELECTRONIC PARKING BRAKE ENGAGES WHILE THE VEHICLE IS UNDERWAY. WHEN THE FAULT IS CLEARED AND DRIVING RESUMES THE ELECTRONIC PARKING BRAKE AGAIN ENGAGES. THE MFG ( SUBARU) PROVIDES A SMALL TOOL & INSTRUCTIONS HOW TO CRAWL UNDER THE CAR, USE THE TOOL TO MECHANICALLY RELEASE THE ELECTRIC PARKING BRAKE. IF A TOOL IS PROVIDED ALONG WITH INSTRUCTIONS IN THE OWNER MANUAL HOW TO RELEASE A FAULTY ELECTRONIC PARKING BRAKE ( WHICH MAY ENGAGE WHILE THE VEHICLE IS UNDER WAY ) THIS IS A CLEAR WARNING OF A POSSIBLE UNSAFE OPERATING CONDITION. THE C…

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275.3%
ODI 10724572 · 6,800 mi

THE 2015 SUBARU OUTBACK 2.5I LIMITED W EYESIGHT SYSTEM HAD BEEN PARKED ON A SURFACE PARKING LOT NEAR MARSHALL BWI AIRPORT FOR ABOUT 12 DAYS. THE PARKING BRAKE HAD BEEN APPLIED AT THE TIME OF ORIGINAL PARKING. THIS ELECTRONIC BRAKE COULD NOT BE DISENGAGED AFTER REPEATED STARTS OF THE CAR. BRAKES WERE APPARENTLY LOCKED. A TOW TRUCK WAS CALLED. THE CAR HAD TO BE MOVED WITH THE BRAKES ON TO GET IT OUT OF THE PARKING SPACE AND ON TO A FLATBED TOW TRUCK. THE DEALER FOUND THAT THE LEFT REAR WHEEL BRAKE WAS LOCKED IN POSITION. APPARENTLY THE O…

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193.0%
ODI 10861245 · 2,300 mi

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT ACCELERATED AND BRAKED INDEPENDENTLY. THE FAILURE RECURRED VARIOUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300. THE VIN WAS NOT PROVIDED.

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232.5%
ODI 10955639 · 900 mi

I WAS DRIVING 75 MILES PER HOUR ON A BUSY HIGHWAY IN HOLIDAY SKI TRAFFIC AND THE PANEL JUST ABOVE THE BRAKE AND GAS PETAL FELL DOWN AND BLOCKED MY ACCESS TO THE BREAK PETAL AND LIMITED MY ABILITY TO MOVE MY FOOT OFF THE GAS PETAL. I WAS ABLE TO GAIN CONTROL OF THE CAR, WHILE DRIVING AT A HIGH SPEED IN THE LEFT LANE BY YANKING THE PANEL OFF MY FEET AND SLOWING DOWN TO EXIT THE HIGHWAY. I STOPPED THE CAR, PUT THE PANEL BACK IN IT'S PLACE AND SECURED IT WITH DUCK TAPE. I PURCHASED THIS BAND NEW CAR ON 12/30/16 AND THIS HAPPENED ON 2/17/17.

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182.2%
ODI 11055701 · 4,900 mi

THE VEHICLE PULLS TO THE LEFT. THE DEALER ADDRESSED THE PROBLEM TWICE IN TWO WEEKS BY DOING A FOUR WHEEL ALIGNMENT. THE VEHICLE IS STILL PULLING TO THE LEFT. A MORE CONCERNING ISSUE JUST STARTED. THE VEHICLE HAS APPLIED THE RIGHT FRONT BRAKE AT HIGHWAY SPEEDS. NOT HARD, JUST ENOUGH TO FEEL THE STEERING WHEEL JUMP TO THE RIGHT. I WAS TRAVELING APPROXIMATELY 65 TO 70 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THIS HAPPENED.

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212.0%
ODI 11171019 · 50 mi

I WOULD LIKE TO REPORT AN ISSUE WITH WHAT I BELIEVE TO BE THE BRAKING SYSTEM IN THE 2019 SUBARU OUTBACK. WHILE DRIVING NORTHBOUND ON THE DALLAS NORTH TOLL WAY, AT A SPEED OF APPROXIMATELY 65 TO 70 MPH, I TAPPED ON THE BRAKES TO SLOW DOWN FOR THE UPCOMING DECLINE. WHEN I ATTEMPTED TO PUT MY FOOT ON THE ACCELERATOR, THE CAR SUDDENLY AND ABRUPTLY STOPPED. IT WAS AS IF THE BRAKES "LOCKED", I WAS UNABLE TO ACCELERATE. WE CAME TO A COMPLETE STOP ON THE TOLLWAY AND WERE UNABLE TO ACCELERATE THE CAR. WE WERE HIT FROM BEHIND. THE STOPPAGE WAS SO SUDDEN …

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151.7%
ODI 11277145 · 520 mi

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE ELECTRONIC EMERGENCY BRAKE ENGAGED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SUBARU OF BEND (2060 NE HWY 20, BEND, OR 97701, [phone removed]) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE F…

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72.4%
ODI 11421481

While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right. The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area. Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic. There was no alarm, warning or any other indication from any of the safety systems. A…

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102.2%
ODI 11450896

Since I drove 1 mile out of the dealers lot I knew there were something wrong with the brakes Brakes don't feel right when I go to start the car I hear a thump sound than a pedal that has play in it before engaging it does the same while coasting and than applying the brake softly you hear that clicking and the play in it before it engages there's definitely something wrong with this cars brakes it stops ok but it just doesn't feel right I should know I owned the same vehicle in a 2020 model and those brakes were perfect I brought it in for ser…

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77.9%
ODI 11508765 · 268,000 mi

The contact owns a 2023 Subaru Outback. The contact stated that while parked with the brake pedal depressed when the vehicle suddenly lunged forward and jumped the curb onto the sidewalk. The vehicle ended up in the glass of the store in front of the parking space. The air bags did not deploy. The vehicle was towed to the dealer. There were no warning lights. A police report was filed. The front end, bumper, hood, side panels, and fog lights were all damaged. The storefront, a nearby pillar, and decorative stone were also damaged. There were no…

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43.9%
ODI 11565222

On 1/12/24, I was backing up my vehicle in the driveway, the vehicle suddenly stopped, thinking I was going to backup into the gate. I was surprised because I didn't think I was that close. I slightly tapped the gas pedal to move slowly forward when the car suddenly accelerated and lunged forward. I couldn't stop the car, by braking, for 56 feet. I was able to avoid hitting another car, parked on the street, by driving into the large bushes along the sidewalk of my home. The only damage that occurred was the destruction of some bushes and the …

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56.2%
ODI 11675831

Several incidents: 1) I was on a 3 lane road and gained some speed to get around a car, when I got into the other lane the car collision warning came on and slowed the car down significantly b/c it detected a car that was at least 300 feet in front of me. That is too far for a car accident. I was told by the dealership that the alogorithum between speed and object detection is what made the car react that way. Essentially it calculated that at the speed I was at I would have overtaken the car in front of me despite the fact that it was hundred…

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00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System9,000–30,000 mi16,580 mi132
ODI 11041865 · 950 mi

THE CAR IS PARKED. THE FLASHERS ARE ACTIVATED. THE CAR IS THEN LOCKED FROM THE OUTSIDE WITH THE KEY FOB. AFTER RETURNING TO THE CAR A SHORT TIME LATER (MAYBE 5 MINUTES OR SO) THE KEY FOB IS TOTALLY UNUSABLE. LOCK, UNLOCK, REAR HATCH OR PANIC DO NOT WORK. MUST THEN USE THE KEY IN THE DOOR LOCK, TO UNLOCK THE DOOR. THEN, OF COURSE, THE ALARM SOUNDS UNTIL YOU CAN PUT THE KEY INTO THE IGNITION TO SILENCE THE ALARM. THERE APPEARS TO BE A TIME OUT PROBLEM BECAUSE THE KEY FOB CAN UNLOCK THE CAR WITH THE HAZARD FLASHERS ON, RIGHT AFTER LOCKING THE CAR…

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ODI 11043616 · 300 mi

AFTER PUTTING ON HAZARD SWITCH AND LEAVING VEHICLE, I CAME BACK TO VEHICLE AND THE KEYLESS ENTRY WOULD NOT FUNCTION. SYSTEM DID NOT SEEM TO RECOGNIZE MY SMARTKEY AS THE DOOR HANDLE SENSOR DID NOT OPERATE. I TRIED THE BUTTONS ON THE SMARTLY FOB AND THEY TOO DID NOT FUNCTION. ALSO TRIED THE MOBILE REMOTE APP AND THAT TOO FAILED. I HAD TO USE THE MECHANICAL KEY TO ENTER VEHICLE. OF COURSE THE SECURITY HORN GOES OFF, BUT STRANGELY I WAS ABLE TO START VEHICLE SO SYSTEM WAS ABLE TO RECOGNIZE MY SMARTKEY AFTER ENTRY. PROBLEM SEEMS TO ONLY OCCUR AF…

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ODI 11044153 · 1,200 mi

ON OCCASION, AND WHILE IN MOTION, THE HEAD UNIT (NAVIGATION DISPLAY, RADIO, ETC), IN OUR 2018 OUTBACK LIMITED W/ EYESIGHT, WILL FREEZE UP AND NO HARD OR SOFT BUTTONS WILL REACTIVATE THE SYSTEM. I MUST SHUT CAR DOWN FOR A FEW MINUTES BEFORE A "REBOOT" TAKES PLACE. I HAVE SEEN NUMEROUS OTHER COMPLAINTS ON SUBARUOUTBACK.COM.

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Visibility/Wiper12,000–31,900 mi21,775 mi162
ODI 11064339 · 60 mi

THERE IS A DISTORTED VIEW THROUGH THE DRIVER'S SIDE AND PASSENGER SIDE WINDOWS. SUBARU OF AMERICA, AND THE SERVICE DEPARTMENT AT THE DEALERSHIP THE VEHICLE LEASE WAS SIGNED AT, BOTH TELL ME THAT BECAUSE IT'S TEMPERED GLASS, THAT'S HOW THEY COME. THIS IS VISIBLE WHEN IN MOTION OR WHEN THE VEHICLE IS IN PARK. IT LOOKS AS THOUGH YOU'RE ALMOST LOOKING THROUGH A FISHBOWL. I'VE SAT IN NUMEROUS VEHICLES ON THE LOT THAT ALL APPEAR TO BE THE SAME. I HAVE VIDEOS OF THIS ISSUE, BUT THEY'RE UNABLE TO BE UPLOADED SINCE THE FILE SIZE IS TOO BIG. SUBA…

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ODI 11074670 · 2,980 mi

A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE FRONT PASSENGER WINDOW. THE CRACK IS ABOUT 7 INCHES IN LENGTH, RUNNING FROM THE BOTTOM OF THE WINDOW - WHERE IT MEETS THE RUBBER GASKET OF THE DOOR - UP AND TO THE RIGHT. IT OBSCURES THE RIGHT SIDE MIRROR. THIS CRACK APPEARED SUDDENLY ON 2/21/18. PRIOR TO THIS, WE NOTICED A BUBBLING OR WARPING OF THE WINDOW IN THE TOP LEFT AREA THAT DISTORTED THE VIEW - THIS HAS BEEN PREVIOUSLY REPORTED ON THE NHTSA SITE.

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ODI 11084788 · 60 mi

LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE M…

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Unknown Or Other5,200–21,000 mi12,000 mi78
ODI 11061559 · 5,040 mi

STARLINK RADIO IN TOURING MODEL WITH 8"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED. ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED. ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK.…

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ODI 11065467 · 988 mi

I PURCHASED MY 2018 SUBARU OUTBACK ON DEC. 29, 2017. THREE WEEKS LATER, THE WINDSHIELD BEGAN TO SHOW A CRACK CREEPING UP FROM THE UPPER RIGHT SIDE OF THE VEHICLE. MIND YOU, THE CAR WAS STATIONARY IN MY DRIVEWAY. I NEVER WITNESSED THE WINDSHIELD SUSTAIN ANY IMPACT THAT WOULD CAUSE SUCH A CRACK. I BROUGHT THE VEHICLE TO MY LOCAL SUBARU DEALER WHERE THE CAR WAS PURCHASED FOR REPAIR OR REPLACEMENT AND THE DEALER REFUSED TO COVER THE REPAIR UNDER THE VEHICLE'S WARRANTY. THERE HAVE BEEN MULTIPLE COMPLAINTS LODGED WITH THE NATIONAL HIGHWAY …

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ODI 11074670 · 2,980 mi

A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE FRONT PASSENGER WINDOW. THE CRACK IS ABOUT 7 INCHES IN LENGTH, RUNNING FROM THE BOTTOM OF THE WINDOW - WHERE IT MEETS THE RUBBER GASKET OF THE DOOR - UP AND TO THE RIGHT. IT OBSCURES THE RIGHT SIDE MIRROR. THIS CRACK APPEARED SUDDENLY ON 2/21/18. PRIOR TO THIS, WE NOTICED A BUBBLING OR WARPING OF THE WINDOW IN THE TOP LEFT AREA THAT DISTORTED THE VIEW - THIS HAS BEEN PREVIOUSLY REPORTED ON THE NHTSA SITE.

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Fuel/Propulsion System2,638–12,625 mi5,585 mi28
ODI 11082622 · 1,400 mi

SUBARU OUTBACKS HAVE DEFECTIVE DTE (DISTANCE TO EMPTY) COMPUTER CODE THAT WILL RUN YOU OUT OF GAS WITH READINGS LIKE "30 MILES TO EMPTY" OR "40 MILES TO EMPTY" I FEEL THIS IS A SAFETY ISSUE AS THE GENERAL EXPECTATION IS EVERY CAR OUT THERE GETS YOU TO 0 AND HAS A RESERVE. I RAN OUT OF GAS IN MOTION ON A CITY STREET 2 MILES FROM A GAS STATION WITH "30 MILES TO EMPTY" DISPLAYED. SAT ON SIDE OF ROAD AT 1AM FOR 40 MINUTES WAITING FOR GAS. IMAGINE IF THIS HAPPENED TO SOMEONE IN A TUNNEL, IN THE LEFT LANE ON A BUSY 5 LANE HIGHWAY, ETC. THIS HAS…

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ODI 11118638 · 5,220 mi

DRIVING THE CAR ON I95 AT 60 M/H WITH THE GAS INDICATOR DISPLAYING 30 MILES RANGE, AND A 1/8 TANK LEFT, THE CAR GET TO A LOWER GEAR AND THE STALL. THE ENGINE GET A COMPLETE STOP, BUT I MANAGED TO GET TO THE RIGHT SHOULDER WITH NO HARM

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ODI 11122377 · 1,050 mi

RAN OUT OF GAS WITH 12 MILES REMAINING ON INDICATOR. CAR WOULD NOT START. HAD WE BEEN ON THE ROAD DRIVING IT WOULD HAVE CAUSED US TO STOP WHILE IN MOTION. FORTUNATELY, WE WERE AT THE SUBARU DEALER WHEN IT HAPPENED TO OUR BRAND NEW SUV. APPARENTLY THIS IS A KNOWN PROBLEM THAT IS CAUSED BY A DEFECTIVE FUEL CLUSTER THAT CALIBRATES THE AMOUNT OF MILES ONE HAS REMAINING. WE WERE TOLD THAT SUBARU KNOWS ABOUT THIS PROBLEM AND IS MANUFACTURING/ REPLACING THE PART IF THEY ARE NOTIFIED THAT A PARTICULAR CAR HAS THE PROBLEM BUT IT WILL BE A MONTH B…

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Engine2,350–13,705 mi6,000 mi15
ODI 11102683 · 2,000 mi

ENGINE CUTS OFF UNEXPECTEDLY WHILE DRIVING DOWN THE ROAD. I'M ABLE TO RESTART AFTER PULLING OFF THE SIDE OF THE ROAD. FEBRUARY 22 AND MARCH 24, 2018 WERE THE FIRST TWO TIMES THE ISSUE HAPPENED. I TOOK MY CAR TO THE DEALERSHIP, AND THEY SAID SUBARU WAS AWARE OF THE ISSUE. THEY TOLD ME TO KEEP MY GAS ABOVE HALF A TANK. THE ISSUE HASN'T HAPPENED SINCE I STARTED KEEPING MY GAS HALF FULL. THE 'MILES TO EMPTY' GAGE IS VERY INACCURATE. I FEEL VERY UNSAFE DRIVING THE CAR BECAUSE IT SPONTANEOUSLY CUTS OFF, AND I'M WORRIED IT WILL CUT OFF IN AN I…

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ODI 11114263 · 2,700 mi

SUBARU IS SELLING NEW VEHICLES WITH INADEQUATE AMOUNTS OF COOLANT IN THE ENGINES COOLING SYSTEM. THIS HAS CAUSED AN IMMEDIATE NEED FOR COOLANT BEING ADDED AS RESIDUAL AIR IN THE SYSTEM IN EXPELLED TO THE RESERVOIR. IF A CUSTOMER FOLLOWS SUBARUS GUIDANCE FOR TIME/MILEAGE TO FIRST INSPECTION THEY RISK HAVING THE CAR OVERHEAT/STALL WHILE DRIVING POTENTIALLY CAUSE BODILY AND/OR PROPERTY DAMAGE. I BROUGHT THIS ISSUE UP WITH MULTIPLE DEALERS WITH NO RESOLUTION.

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ODI 11122165 · 14,410 mi

VEHICLE DEVELOPED DRIP FROM TRANSMISSION APPROXIMATELY MID JUNE 2018. TOOK TO DEALER & UNABLE TO FIND SOURCE AFTER 11 DAYS IN SHOP. THEY PUT DYE IN AND I DROVE UNTIL 7-30-18 WHEN DRIP RETURNED. CAR IN SHOP 6 DAYS FOR NEW TRANSMISSION. CAR RETURNED 8-9-18. 11 DAYS LATER 8-21-18 MAJOR OIL LEAK & VEHICLE TOWED TO DEALERSHIP. AS OF 8-24-18 THEY ARE STILL ATTEMPTING TO LOCATE LEAK. WILL HAVE TO PULL ENGINE. MAY NOT GET CAR BACK DURING AUGUST. OUTBACK HAS LESS THAN 15000 MILES. HAVE CONTACTED SUBARU REQUESTED LEMON LAW AS THE VEHICLE HAS NEARLY 40 CU…

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Visibility:Windshield25,000–50,000 mi35,822 mi33
ODI 11161920 · 2,092 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD CRACKED FROM ONE SIDE TO THE OTHER. THE DEALER (BRIGGS SUBARU OF TOPEKA, 3115 S KANSAS AVE, TOPEKA, KS 66611, [phone removed]) PREVIOUSLY REPLACED THE WINDSHIELD. THE RECENT FAILURE WAS REPAIRED BY SAFELIGHT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 2,092.

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ODI 11240403 · 31,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS PARKED IN A GARAGE PRIOR TO THE FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE REFERRED TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

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ODI 11280885 · 25,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED A CRACK ON THE WINDSHIELD FROM THE CENTER ALL THE WAY TO THE TOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

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Steering525–10,000 mi4,600 mi30
ODI 11055701 · 4,900 mi

THE VEHICLE PULLS TO THE LEFT. THE DEALER ADDRESSED THE PROBLEM TWICE IN TWO WEEKS BY DOING A FOUR WHEEL ALIGNMENT. THE VEHICLE IS STILL PULLING TO THE LEFT. A MORE CONCERNING ISSUE JUST STARTED. THE VEHICLE HAS APPLIED THE RIGHT FRONT BRAKE AT HIGHWAY SPEEDS. NOT HARD, JUST ENOUGH TO FEEL THE STEERING WHEEL JUMP TO THE RIGHT. I WAS TRAVELING APPROXIMATELY 65 TO 70 MPH ON A STRAIGHT INTERSTATE HIGHWAY WHEN THIS HAPPENED.

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ODI 11063173 · 2,500 mi

WHILE DRIVING 70 MILES PER HOUR: ON MOST CURVES TO THE LEFT THE CAR SEEMS TO "GRAB" TO THE LEFT AND THEN I CORRECT THE SWING. SOMETIMES IT SEEMS TO ALMOST OVER CORRECT. AND I HAVE EXPERIENCED THE SAME ISSUE WHILE ON THE STRAIGHT WAY AND THE CAR WILL SEEM TO PULL TO THE RIGHT. NOT ENOUGH THAT I AM IN DANGER OF CRASHING BUT IS UNSETTLING

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ODI 11071609 · 4,500 mi

MOST OCCURRENCES WERE AT HIGH SPEED ON INTERSTATES. I THOUGHT IT WAS WIND RELATED BUT PROBABLY WASN'T. CAR WOULD SEEM TO MOVE SLIGHTLY WITH NO STEERING EFFORT AND THEN THE STEERING WOULD PUSH BACK SEVERELY ON CURVES SOMETIMES IT WOULD PUSH FROM SIDE TO SIDE SETTING UP A SWERVING MOTION. NO WARNING LIGHTS EVER CAME ON THIS CONTINUED FOR FOUR DAYS AND THEN HAS NOT BEEN EXPERIENCED AGAIN. SERVICE COULD NOT DUPLICATE. I CONSIDER THIS SERIOUS ENOUGH THAT IF IT CONTINUES I WILL TRADE THE CAR. THE MOVEMENTS ARE SEVERE ENOUGH IN MY OPINION TO BE…

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Vehicle Speed Control3,350–27,750 mi8,000 mi14
ODI 11123271 · 10 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27609, [phone removed]), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT A SPECIALIST TO ASSIST THE DEALER. THE FAILURE RECURRED. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE C…

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ODI 11131484 · 680 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE…

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ODI 11132938 · 8,000 mi

AFTER USING 'X-MODE' THE CAR BEGAN TO ACCELERATE ON ITS OWN WITHOUT ENGAGING THE GAS PEDAL. IT CONTINUED EVEN AFTER TURNING THE CAR OFF AND RESTARTING IT. I THEN PULLED OVER AND CAME TO A COMPLETE STOP, SHIFTED TO NEUTRAL, AND IT AGAIN ACCELERATED FROM 0-40 MPH BEFORE IT STARTED TO DECELERATE ON ITS OWN.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

7 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-104None
ODI 11619920

The radio headunit which houses the backup camera freezes. When this happens, the backup camera does not work. Vehicle was brought to a Subaru dealership, and confirmed that radio unit freezes, and diagnostic did not improve system. Radio unit requires re-manufacturing. I have contacted Subaru and they refuse to address the problem. There is also documentation that talks about a recall on the Harmon Kardon unit we have.

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ODI 11620100

The infotainment screen has delaminated rendering it unusable and will intermittantly interrupt the backup camera while moving. This is the second screen already with this issue in my vehicle

Look up ODI 11620100 at NHTSA ↗

ODI 11622441 · 77,000 mi

The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the infotainment system screen operated independently and an unknown notification alert sounded. The vehicle was taken to the dealer, where it was diagnosed that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

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2024-111None
ODI 11626727

The screen that controls everything in the car is delaminating and it prevents the driver from being able to see the back up camera properly and is a distraction to drivers. This is a known issue with this year vehicle. Subaru won’t replace and only offered me 750 to get it fixed which means I would still have to come out of pocket $900 for a known defect. They are aware of the issue and have replaced some vehicles at no charge.

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2024-122None
ODI 11630847

My 2018 Subaru Outback has an infotainment display that has a Delaminating Screen issue, where the screen that controls so many aspects of the car's functionality (to include safety) is now becoming increasingly harder to see.

Look up ODI 11630847 at NHTSA ↗

ODI 11633372

P225 65/R17 Multiple Sensor leaks, false TPM readings, on/off TPM signals.

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2025-014None
ODI 11634035

Radio intermittently switches channels, touch screen does not comply with commands. Radio has not responded to reset commands.

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ODI 11636268

I was slowly backing out of a parking space, with no cars coming in either direction, and the car had a loud warning sound and my driver airbag deployed and exploded in my face. The car filled with smoke. I was only halfway out of the parking space when this happened, I was able to pull forward and park safely. I did not hit anything and there was no damage to the car whatsoever. Consequently all of the electronics in the steering column no longer work. Cruise control, stereo volume, mode changer etc.. My husband was able to tuck the airbag int…

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ODI 11636894

The upper portion of the Information touch screen appears to have delaminated resulting in the Information system to randomly change settings on its own. For example, if an iPhone has been connected to the system, it will randomly initiate a call from the phone’s contact list. If a hands free call has been initiated, if will randomly disconnect and switch the call back to the iPhone. It will change radio stations, increase / decrease the volume. The issues present a distraction to the driver as the Information System failure mode is erratic res…

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2025-023None
ODI 11643200

Spontaneous sunroof glass explosion

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ODI 11643751

Had my recalls completed and started having jerking on my way home from the dealership. Didn’t have any issues prior and I drove 2 hours to the closest Subaru dealership. Had transmission serviced and still doing it. Read the fuel update and head unit updated could take a bit longer to learn and could cause jerking but still happening 3 weeks later. Transmission was serviced last week. The shop to do it stated didn’t notice metal shavings nor sounds in the transmission or the oil and suggested it be the computer problem with the recall fixes…

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ODI 11644013

The Head Unit, which is the center built-in touchscreen of the 2018 Subaru Outback, began glitching after 5 to 6 years after this vehicle was purchased. It would not register actual touches, and then it would register touches that did not occur, it became so severe that while driving, the radio would change on its own, navigation/GPS application would become unusable, and other distracting actions would occur without any way of fixing them. After some online research, matching photos of the screen showing bubbles underneath, and similar reports…

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2025-033None
ODI 11647023

Replaced windshield at dealer using factory glass on 8/7/24. Daughter came out of apartment on approximately the 18th of December and the windshield had a horizontal crack from side to side. She did not have anything hit the windshield and there were not dings or stars in it. It appears to be a stress crack from either a defective install or glass.

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ODI 11647148

The navigation screen that controls apps, radio, navigation and phone has delamanated and now has a mind of its own. If my phone is connected it will actually start making random calls while driving, radio sound changes, screens will switch on tjeir own while driving. It started a a year ago. I just thought it was a periodic glitch. It has progressly gotten worse. I saw there was a class action suit and didn't inform?

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ODI 11651497

My sunroof on my subaru outback 2018 exploded while going north on the 5 from sea world drive to balboa exit. thankfully my cover was on and debris didnt fall on my while driving. Saw online many subaru outback owners have had similar issues. i want to file a claim and have the manufacturer pay for the damages

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2025-044None
ODI 11653085

The radio touch screen is defective. It does not respond to touches and does things on its own (ghost touches). Subaru and Harman Kardon are aware of the problem and even extended the warranty but unless your unit failed within the warranty window you're out of luck. The problem is this -- these units are now an integral part of vehicle functionality and a malfunctioning unit is a serious safety issue.

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ODI 11653642 · 26,000 mi

The contact owns a 2018 Subaru Outback. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the cruise control was inoperable. The contact was unable to connect to the radio or Bluetooth. The failure had progressed over time. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that another unknown local dealer was contacted, but no assistance was provided. The contact sta…

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ODI 11654518

Star system is malfunctioning. I cannot access the control panel because of delamination. This causes difficulty viewing backup camera and driver distraction.

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2025-052None
ODI 11658938

The touchscreen is completely malfunctioning and unusable. It started off as a one off incident during a very hot streak in the summer of 2024. I wrote it off and a fluke because of the temperature. 9 months later and the screen is constantly going haywire with ghost touches. Every feature that is controlled through that screen fails. Even using the controls on the steering wheel fail to work when the touchscreen is nonoperational. This system is so integrated into the systems of the vehicle that it is a safety concern. Subaru is aware of this …

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ODI 11659889

the radio malfunctions. it beeps constantly. it randomly changes inputs it won’t tune. the screen is severely dirty on inside so can’t clean it; thus making back up camera look smudged.

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2025-064None
ODI 11665638

The radio has Cracks or striations on the screen that are Causing the Panel to make calls, Dial a phone, change the radio station...ETC. Complete random beeping and it is distracting when driving, The touch screen has become defunct and the Comp[uter does all random things, It does what it wants, when it wantys! I am afraid it is a danger! And please lookl into this, there are Many subaru owners Complaining of the same thing. They are saying that the screen is :Dellaminating" That is what they are calling it. That I why I am making a formal co…

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ODI 11666941

Sunroof's glass panel exploded/shattered unexpectedly due to unknown cause(s)/reason(s) while driving vehicle. No external item(s) contacted sunroof glass panel.

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ODI 11667429 · 166,000 mi

Odometer Fraud. The contact purchased a 2018 Subaru Outback. The contact stated that at the time of the purchase, the contact was shown a fraudulent Carfax report that displayed that the vehicle mileage was 35,000 and a fraudulent title that displayed that the vehicle mileage was 30,870 on issued date 04/25/24. The contact stated that upon retrieving the vehicle Carfax report personally later, it was discovered that there was a mileage and title information discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileag…

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2025-077None
ODI 11670611

I have recently experienced an issue touchscreen delamination, which I understand has affected other Subaru owners as well. While my vehicle is no longer under the standard warranty, I believe this issue stems from a known defect and not normal wear and tear. More importantly, it has created a significant safety concern. Calling people on accident and in my case call 911 by mistake. The touchscreen issue is interfering with my ability to safely use backup camera and vehicle settings.

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ODI 11672269 · 39,000 mi

The contact owns a 2018 Subaru Outback. The contact stated while reversing, the rearview camera failed to display a rearview image, comprising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact wa…

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ODI 11672695

This is the third time my windshield has cracked in the last three years.

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2025-081None
ODI 11677873

MY 2018 Outback experienced a driver side smoking mirror a few days ago. While parked at the gas station, a large amount of smoke suddenly began emanating from the driver side mirror. As a result I no longer see my TPMS, the ability to lock/unlock the car with the remote, interior lights no longer work.

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2025-094None
ODI 11684480

My 2018 Subaru Outback has a defective head unit that poses a serious safety hazard. Subaru has already acknowledged this defect in this exact make/model/year and issued an extended warranty, but my vehicle was denied full coverage because the warranty window expired. The defect causes the head unit to: -Power on/off by itself. -Force phone connections even when Bluetooth is disabled. -Place dozens of calls on its own while I am driving (call random number, hang up, call number, hang up, etc). -Randomly connect to nearby devices. -Emit loud, u…

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ODI 11685102

Head unit / radio has delamination and causing buttons to randomly press and cycle until it freezes. This is a know. Issue and Subaru has extended the warranty for a but , but if issue occurs after this the owner is on their own. It is a safety issue when electrical systems just randomly start going off. Should be covered.

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ODI 11688233 · 68,000 mi

The contact owns a 2018 Subaru Outback. The contact stated that while attempting to start the vehicle, the infotainment system was displaying a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

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2025-100None

No examples available for this selection.

2025-112None
ODI 11697314

While the lane keeping assistance is on the car will follow the exit lane beside the lane I’m in and jerk over into it. There has been a car beside me when has happened but I caught the steering wheel before a crash. Also if a car is turning in front of me sometimes, not always, the brakes will jam on when I’m not even close to the car that is turning but I would be going around the car after it has turned almost all the way. There has been no crashes or injuries yet.

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ODI 11699869

Touch screen has delamination that causes false control of functions controlled by the touch screen. Due to delamination of the screen it can make false phone calls, change the radio station or modify system settings, causing dangerous distractions for the driver.

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2025-122None
ODI 11705158

While driving my 2018 Subaru Outback on the freeway, the sunroof spontaneously shattered without warning. At the time of the incident, there were no nearby vehicles, road debris, or external factors that could explain the failure. This appears to be a dangerous and unexpected defect.

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ODI 11708006

This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during a quick deceleration. The seat slid forward on mounting rails and caused the front passenger to be squished between forward motion of seat and the seat belt. Lucky this was not a collision, but weight of seat moving forward & smashing passenger against seat belt was very uncormfortable. During a collision, this may have resulted in a serious injury. Seat bottom was replaced by dealer at my expense. I have kept defective se…

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2026-012None
ODI 11711455

the Infotainment system is malfunctioning. the screen is delaminating and pressing ghost buttons, flickering between screens or not functioning at all and I am unable to press any buttons on the screen. safety: when making calls hands free with the system, it will mute calls, end calls, or switch calls between the car speaker and the phone speaker. This is problematic if emergency services are ever needed to be called and makes it difficult to remain hands free as the buttons on the screen often don't work properly when this is happening. i…

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ODI 11714422 · 30 mi

The contact owns a 2018 Subaru Outback. The contact stated that when driving approximately 30- 40 MPH, veering off the highway, the vehicle suddenly lost power, but had immediately regained power. The failure had occurred 3 - 4 times total. The last time it occurred, the vehicle took a bit longer to regain power. After pulling into the desired parking lot, the contact checked the battery. When touching a wire connecting to the battery, it sparked and caught fire. The contact immediately grabbed some snow nearby and threw it onto the wire to put…

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2026-022None
ODI 11718879

The STARLINK touchscreen display on my 2018 Subaru Outback has experienced progressive delamination , a separation of the screen's protective layer from the display panel , resulting in large, spreading opaque blotches that obscure significant portions of the screen. This is a known manufacturing defect that Subaru of America acknowledged through the issuance of a Technical Service Bulletin and an extended warranty for 2018 model year vehicles. That extended warranty has since expired, and Subaru has declined goodwill coverage despite the defec…

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ODI 11720549

This my [XXX] mother's car, she would have panicked had she witnessed this incident. Upon starting vehicle in morning after cleaning off light dusting of snow, the driver's side mirror started to smoke for almost a minute with an electrical and plastic burn smell. I was able to video some of the smoking and took a picture afterwards that seems to show a burn mark at the bottom of the mirror housing. This short caused a 10 amp fuse to blow which also took out interior lights and the ability to lock/unlock the car with the remote. The vehicle h…

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2026-034None
ODI 11722438

The infotainment touchscreen in my 2018 Subaru Outback has developed severe screen delamination and now generates persistent “ghost touch” inputs. The screen registers touches without any driver interaction. While the vehicle is in motion, the system frequently activates functions on its own, including changing audio sources, adjusting settings, and opening menus. This occurs repeatedly and unpredictably. Because many vehicle functions are controlled through the touchscreen interface, the malfunction creates a significant driver distraction. …

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ODI 11723911

Hood flew open at 70 mph on smooth highway. Visibility was restricted to narrow field below open hood and front windshield was cracked through force of impact of hood on front windshield.

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ODI 11725798

Subaru has a known “ghost touch” radio head unit issue that they failed to recall. My 2018 Subaru Outback has an unstable head unit that affects GPS, hands free technology, and back up camera assistance.

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2026-047None
ODI 11728428

My vehicle launches forward even when I do apply the break. I may be cruising, doing the speed limit, 25 mph and my car will try to accelerate to go faster.

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ODI 11728516

Infotainment system is completely delaminated, and the backup camera is slow to start, if starts at all. System will go beserk, make calls, change stations, volume, navigation, and more.

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ODI 11730080

The head unit (infotainment system) in my vehicle is experiencing delamination, where the screen is peeling, separating, or forming bubbles. This causes: •Touchscreen malfunctions, making it difficult or impossible to operate controls such as audio, climate, navigation, and backup camera. •Distraction risk while driving due to unresponsive or erratic screen behavior. •Intermittent failure of vehicle systems that rely on the infotainment interface, increasing potential safety hazards. This is a known defect affecting multiple 2018 Subaru Outbac…

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2026-054None
ODI 11736049

The 2018 Subaru Outback 8" Starlink infotainment system is beeping, switching between the screens, try to disconnect my phone, changes radio stations doesn't recognize when I touch a button on the screen. That it is a distraction while driving as it is one annoying, two I try to get it to stop eventually just have to turn it all off so then I drive with no navigation screen or radio. I am well aware this is a widespread known issue affecting 2018–2019 Outbacks and Legacies, This has been an ongoing issue for the last 6 months in my vehicle.

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ODI 11737326 · 148,234 mi

Odometer Fraud. The contact purchased a 2018 Subaru Outback. The owner located a torn receipt with the discrepancy located in the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 91,000 and at the time of it being discovered the mileage was 148,234. A Carfax report was received. The Sherriff was notified about the matter in Oregon.

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ODI 11739044

"I own a 2018 Subaru Outback VIN [XXX] . I have experienced a recurring failure with the TPMS (Tire Pressure Monitoring System) three times within the same year. In January 2026, I brought my vehicle to the dealership and had to replace the TPMS sensors. Shortly after, the issue returned and I had to replace the TPMS module. I picked the vehicle up on Monday, May 18, 2026, and by Wednesday, May 20, 2026, I had to return it to the dealership again for the same recurring problem. This is the third repair for the same system failure within 2026. …

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2026-067None
ODI 11741607

The infotainment system on my Outback has become a complete distraction when driving. It calls people from my contacts on its own, it cuts off my navigation in the middle of a drive and it freezes up preventing cancelling of operation. This is the hub of the vehicle and makes using hands free devices next to impossible. I took the vehicle into the Subaru dealership and they confirmed the issue. They had me reach out to Subaru of America and they refuse to cover the cost to replace the malfunctioning unit in the vehicle. Upon researching t…

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ODI 11742069

Report on Accident [XXX] 4TH DISTRICT wHEATON MARYLAND [XXX] [XXX] I was driving west on [XXX] at approximately [XXX]. As I approached the intersection at [XXX] the TRAFIC light cars were stopped . I was in the left hand lane because I was going to turn on to [XXX] . As approached the intersection I applied the brakes the pedal went close to the floor but the car did not slow down. I tried pumping the brake pedal with no effect. No collosion avoidance alert To try and slow the vehicle ran the wheel against the curb of the median wh…

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ODI 11742305

I am writing to report a severe, escalating safety defect regarding the "ghost touching" / phantom input malfunction of the infotainment head unit on my Subaru Outback. This electronic defect has escalated from a minor distraction into a severe hazard that directly compromises the operational safety features of the vehicle, putting myself and my children at imminent risk of a crash. When this problem initially began, I investigated whether a safety recall had been issued. At that time, I was informed that my vehicle was outside of its standard …

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2026-073None
ODI 11750422

Engine cam carrier seals are leaking. Repair cost is $5,700 plus tax. Vehicle is well cared for and well maintained with only 96,000 miles The Subaru Manufacturer was contacted and will do nothing to fix and does not admit engineer defect nor manufacturing defect. Basically, 96,000 and needs a new engine. Please put out a national recall.

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ODI 11750658

2018 Subaru Outback Infotainment center glass delamination causing the system to come on by itself start malfunctioning switching between channels or apps and potentially startle / distract the driver. Incident has been ongoing for over 8 months..

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ODI 11752926

The infotainment touchscreen in my 2018 Subaru Outback has developed severe internal delamination and persistent phantom or ghost touches. The screen randomly changes navigation routes, places telephone calls, changes audio selections, and moves between menus without driver input. These events create substantial distraction while the vehicle is moving. The condition has now progressed to the point that the rear backup-camera image is obscured and cannot be reliably viewed when the vehicle is placed in reverse. The camera activates, but the def…

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2026-081None
ODI 11754152

I am reporting a safety defect involving the infotainment touchscreen in my 2018 Subaru Outback). The touchscreen has developed visible "bubbles" under the screen lamination, with lines and bubbling appearing beneath the surface of the display. As the weather got warmer, the issue worsened, and the screen constantly registers false touch inputs (“ghost touches”) without any physical contact. While driving, the infotainment system repeatedly activates buttons and menus on its own. The vehicle will unexpectedly: - Change radio stations - Rapidly …

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2026-09 (partial)4None
ODI 11762761

Infotainment screen is delaminated and doesn’t work

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ODI 11763120

I was driving on the highway going 70 MPH when the hood latch suddenly came unlatched. The hood flew up and smashed into the windshield, blocking my view. I was able to slow down and pull onto the shoulder, but there was damage to my hood, windshield, rear view mirror, body panels, sunroof, roof, and trim.

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ODI 11763630

The car started to make very loud engine noises and then the engine completely failed. The car was no longer able to accelerate and lost the ability to go in both forward and reverse. Luckily, my son had just arrived home when the car completely lost power, but it began to have acceleration issues as he was driving home. No warning lights came on until after the car had completely failed. Less than a week prior to the incident, the car had an oil change and inspection by the dealership and no issues of concern were noted. The car was towed to…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2380 reports

2022: 380 complaints · 2023: 74 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022195316380
2023486474
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022435028
20238009

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemVisibility/WiperUnknown Or OtherFuel/Propulsion SystemEngineVisibility:WindshieldSteeringVehicle Speed Control
Electrical System—
4
ODI 11162253 · 8,350 mi

HARMAN-KARDON AUDIO UNIT FAILURE AT 8,000 MILES. RESULTS IN LOSS A BASIC BACK UP CAMERA FUNCTION. EXTENSIVE SAFETY FEATURES ON THIS VEHICLE-BASIC BACK UP CAMERA NOT WORKING.

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ODI 11166438 · 13,000 mi

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE B…

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ODI 11327574 · 10,000 mi

1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY…

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33
ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11151647 · 10,500 mi

2018 SUBARU OUTBACK: PER DEALER: ORIGINAL BATTERY "BAD" & REPLACED BY DEALER AFTER IT FAILED (UNABLE TO START & WON'T HOLD CHARGE) AFTER 10,500 MILES AT 9 MO. BATTERY ALSO FAILED IN OUR PREVIOUSLY OWNED 2015 OUTBACK AFTER ONLY 3 WEEKS, & IN A 2015 SUBARU LEGACY AFTER 35 MONTHS. THE 2018 OUTBACK'S TOUCH SCREEN (& BACK-UP CAMERA SCREEN, ETC) HAS ALSO STOPPED WORKING TWICE, AT ABOUT 2 MONTHS (WHILE BACKING OUT OF THE DRIVEWAY) & AGAIN AT 3 MONTHS, BOTH TIMES SUDDENLY, THE SCREEN GOING BLACK FOR A MINUTE OR LONGER, & THEN TURNING WHITE FOR SEVERAL…

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ODI 11163101 · 18,500 mi

ENTIRE CENTER RADIO CLUSTER HAS FAILED. CAR WAS PARKED IN A GARAGE AND GOT INTO THE CAR AND STARTED CAR AND ENTIRE UNIT WAS BLACK. THIS IMPACTS RADIO, HANDS FREE CELLULAR PHONE USE, NAVIGATION, BACK UP CAMERA AND WARNING SYSTEM, VEHICLE NOTIFICATIONS, STAR LINK PROGRAM. THIS MAY SOUND JUST LIKE A MINOR THING BUT THIS HAS SIGNIFICANT SAFE OPERATION IMPACTS IN REGARDS TO TRAFFIC AND DRIVING, CELL PHONE USE AND NAVIGATION OF THE VEHICLE.

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9
ODI 11139365 · 13,000 mi

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. I…

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ODI 11155699 · 8,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE FUEL GAUGE INDICATED 40 MILES REMAINING, BUT THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

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ODI 11163822 · 5,950 mi

I DROVE TO A NEARBY TOWN, INDICATOR SAID 40 MILES TO GO BEFORE EMPTY. PARKED. RESTARTED THE CAR AFTER HALF AN HOUR. MOST OF CENTER DISPLAY FUNCTIONS WERE DEAD. IT DID SHOW BACK-UP VIEW, BUT NO RADIO, NO MAP. DROVE TOWARD HOME AND GAS STATION. AFTER TWENTY MILES, ON CRUISE CONTROL AT 70MPH ON HIGHWAY, ENGINE SUDDENLY STARTED RACING AS THOUGH IT HAD DOWN SHIFTED, I BRAKED AND HEADED FOR THE SHOULDER. NO TURN SIGNALS, NO INDICATORS, NO EMERGENCY FLASHERS - IT SEEMED THAT THE COMPUTER CRASHED WHEN I RAN OUT OF GAS. AFTER ADDING GAS AND RESTARTING, …

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12
ODI 11122165 · 14,410 mi

VEHICLE DEVELOPED DRIP FROM TRANSMISSION APPROXIMATELY MID JUNE 2018. TOOK TO DEALER & UNABLE TO FIND SOURCE AFTER 11 DAYS IN SHOP. THEY PUT DYE IN AND I DROVE UNTIL 7-30-18 WHEN DRIP RETURNED. CAR IN SHOP 6 DAYS FOR NEW TRANSMISSION. CAR RETURNED 8-9-18. 11 DAYS LATER 8-21-18 MAJOR OIL LEAK & VEHICLE TOWED TO DEALERSHIP. AS OF 8-24-18 THEY ARE STILL ATTEMPTING TO LOCATE LEAK. WILL HAVE TO PULL ENGINE. MAY NOT GET CAR BACK DURING AUGUST. OUTBACK HAS LESS THAN 15000 MILES. HAVE CONTACTED SUBARU REQUESTED LEMON LAW AS THE VEHICLE HAS NEARLY 40 CU…

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ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11139365 · 13,000 mi

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. I…

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0
5
ODI 11170464 · 3,000 mi

OUR OUTBACK STARTED TO PULL TO THE RIGHT AT AROUND 3000 MILES. CURRENTLY (AT 9000 MILES) THE CAR STILL DOES THAT. IT FEELS AS IF THERE IS STRONG SIDE WIND PUSHING THE CAR. THE CAR ALSO STARTED MAKING KNOCKING SOUNDS WHEN TURNING THE WHEEL IN BOTH DIRECTIONS WHILE AT STOP OR MOVING SLOWLY. WE ARE CURRENTLY SCHEDULED FOR AN INSPECTION AT THE DEALERSHIP. THE SECOND MAJOR ISSUE IS THE TIRE PRESSURE MONITOR. THE TIRE PRESSURE THAT IT DISPLAYS DOES NOT MATCH THE ACTUAL ONE MEASURED WITH SEVERAL EXTERNAL INSTRUMENTS (CONSTANTLY 2 PSI LOWER ON ALL FOUR…

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ODI 11389883 · 11,200 mi

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAI…

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ODI 11405830 · 600 mi

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVID…

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1
ODI 11564979

PROBLEMS & FAILURES include: 1. Repeated battery failures, towed over 12 times since car was purchased in 2017. Left [XXX] and [XXX] stranded and/or stranded in the dark on more than once occasion. Repeated (6+ attempts) to repair and/or replace the battery (local Subaru dealership) with no success- DRIVER SAFETY RISK. Two ADULTS (seniors) should not be repeatedly stranded in the middle of nowhere. Subaru issued battery recalls and was engaged in a lawsuit regarding this matter. 2. Cracks in windshield giving "spackle" pattern/ indicat…

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Visibility/Wiper
4
ODI 11162253 · 8,350 mi

HARMAN-KARDON AUDIO UNIT FAILURE AT 8,000 MILES. RESULTS IN LOSS A BASIC BACK UP CAMERA FUNCTION. EXTENSIVE SAFETY FEATURES ON THIS VEHICLE-BASIC BACK UP CAMERA NOT WORKING.

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ODI 11166438 · 13,000 mi

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE B…

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ODI 11327574 · 10,000 mi

1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY…

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—
10
ODI 11074670 · 2,980 mi

A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE FRONT PASSENGER WINDOW. THE CRACK IS ABOUT 7 INCHES IN LENGTH, RUNNING FROM THE BOTTOM OF THE WINDOW - WHERE IT MEETS THE RUBBER GASKET OF THE DOOR - UP AND TO THE RIGHT. IT OBSCURES THE RIGHT SIDE MIRROR. THIS CRACK APPEARED SUDDENLY ON 2/21/18. PRIOR TO THIS, WE NOTICED A BUBBLING OR WARPING OF THE WINDOW IN THE TOP LEFT AREA THAT DISTORTED THE VIEW - THIS HAS BEEN PREVIOUSLY REPORTED ON THE NHTSA SITE.

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ODI 11166438 · 13,000 mi

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE B…

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ODI 11271644 · 35,000 mi

THE WINDSHIELD CRACKS AND SHATTERS FOR NO REASON. I HAVE NOW REPLACED TWO WINDSHIELDS AND THEY CONTINUE TO BREAK, EVEN THOUGH NO IMPACTS WITH FLYING DEBRIS OCCURRED. MANY OUTBACK OWNERS REPORT SIMILAR THINGS HAPPENING. THERE IS SOMETHING DEFECTIVE WITH THE WINDSHIELD THAT CAUSE THEM TO BE FRAGILE.

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1
ODI 11271311 · 4,000 mi

WINDSHIELD CRACKED FOR NO REASON KNOWN - I MY VEHICLE WAS PARKED IN THE GARAGE UPON GETTING INTO MY VEHICLE TO FOLLLOWING MORNING I NOTICED A CRACK THAT GROW SIGNIFICANTLY WITHIN A DAY HAD TO HAVE IT REPLACED A FEW MONTHS AFTER PURCHASING FUEL CAPACITY DOES NOT REGISTER CORRECTLY - I DID HAVE THE RECALL DONE BUT IT STILL DOES NOT WORK PROPERLY

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0000
Unknown Or Other
33
ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11151647 · 10,500 mi

2018 SUBARU OUTBACK: PER DEALER: ORIGINAL BATTERY "BAD" & REPLACED BY DEALER AFTER IT FAILED (UNABLE TO START & WON'T HOLD CHARGE) AFTER 10,500 MILES AT 9 MO. BATTERY ALSO FAILED IN OUR PREVIOUSLY OWNED 2015 OUTBACK AFTER ONLY 3 WEEKS, & IN A 2015 SUBARU LEGACY AFTER 35 MONTHS. THE 2018 OUTBACK'S TOUCH SCREEN (& BACK-UP CAMERA SCREEN, ETC) HAS ALSO STOPPED WORKING TWICE, AT ABOUT 2 MONTHS (WHILE BACKING OUT OF THE DRIVEWAY) & AGAIN AT 3 MONTHS, BOTH TIMES SUDDENLY, THE SCREEN GOING BLACK FOR A MINUTE OR LONGER, & THEN TURNING WHITE FOR SEVERAL…

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ODI 11163101 · 18,500 mi

ENTIRE CENTER RADIO CLUSTER HAS FAILED. CAR WAS PARKED IN A GARAGE AND GOT INTO THE CAR AND STARTED CAR AND ENTIRE UNIT WAS BLACK. THIS IMPACTS RADIO, HANDS FREE CELLULAR PHONE USE, NAVIGATION, BACK UP CAMERA AND WARNING SYSTEM, VEHICLE NOTIFICATIONS, STAR LINK PROGRAM. THIS MAY SOUND JUST LIKE A MINOR THING BUT THIS HAS SIGNIFICANT SAFE OPERATION IMPACTS IN REGARDS TO TRAFFIC AND DRIVING, CELL PHONE USE AND NAVIGATION OF THE VEHICLE.

Look up ODI 11163101 at NHTSA ↗

10
ODI 11074670 · 2,980 mi

A CRACK DEVELOPED IN THE LOWER LEFT CORNER OF THE FRONT PASSENGER WINDOW. THE CRACK IS ABOUT 7 INCHES IN LENGTH, RUNNING FROM THE BOTTOM OF THE WINDOW - WHERE IT MEETS THE RUBBER GASKET OF THE DOOR - UP AND TO THE RIGHT. IT OBSCURES THE RIGHT SIDE MIRROR. THIS CRACK APPEARED SUDDENLY ON 2/21/18. PRIOR TO THIS, WE NOTICED A BUBBLING OR WARPING OF THE WINDOW IN THE TOP LEFT AREA THAT DISTORTED THE VIEW - THIS HAS BEEN PREVIOUSLY REPORTED ON THE NHTSA SITE.

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ODI 11166438 · 13,000 mi

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE B…

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ODI 11271644 · 35,000 mi

THE WINDSHIELD CRACKS AND SHATTERS FOR NO REASON. I HAVE NOW REPLACED TWO WINDSHIELDS AND THEY CONTINUE TO BREAK, EVEN THOUGH NO IMPACTS WITH FLYING DEBRIS OCCURRED. MANY OUTBACK OWNERS REPORT SIMILAR THINGS HAPPENING. THERE IS SOMETHING DEFECTIVE WITH THE WINDSHIELD THAT CAUSE THEM TO BE FRAGILE.

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—
3
ODI 11153418 · 4,450 mi

30 MILES LEFT AS INDICATED ON FUEL TANK, CAR ENGINE SHUT DOWN WHILE DRIVING ON ROAD AND CAME TO A COMPLETE STOP IN LEFT SIDE OF HIGHWAY, MY FAMILY WERE PASSENGERS IN MY CAR AND THIS COULD HAVE BEEN A FATAL SITUATION. A GOOD SAMARITAN HELPED US MOVE OUR CAR OVER TO SIDE OF ROAD OUT OF HARMS WAY. I AM VERY DISAPPOINTED IN SUBARU AND DO NOT TRUST THAT IT HAS THE BEST 'SAFETY' FEATURES IF IT IS THIS INACCURATE IN INFORMING ME OF MILEAGE! I CAN'T HELP BUT THINK WHAT WORSE OUTCOME COULD HAVE HAPPENED TO MY FAMILY. THANK GOD WE ARE ALL OK. DO BETTER …

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ODI 11467727

Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".

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ODI 11734591

Driving slowly in a parking lot, I applied the brakes as I approached a parking space. Instead of slowing down, the car inexplicably accelerated quickly and did not respond to increased pressure on the brakes. The car was propelled into a metal post, resulting in my glasses flying off and a seat belt bruise, although the airbag did not deploy. I was examined by ambulance personnel at the scene. The car was towed, inspected by an insurance adjuster and eventually declared a total loss. There were no warning lamps prior to the incident and no rep…

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7
ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11373699 · 8,000 mi

BATTERY DIES PREMATURELY, IF VEHICLE IS NOT DRIVEN FOR A FEW DAYS, OR IF PARKED AND REAR HATCH IS OPENED AND CLOSED A FEW TIMES. DEAD BATTERY LEFT ME STRANDED FIVE TIMES SINCE 3/5/2019. BATTERY TESTED WELL AT DEALERSHIP THREE TIMES, SO WAS NOT REPLACED UNDER WARRANTY UNTIL IT FAILED A DRAW TEST.

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ODI 11421485

The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then…

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1
ODI 11330602 · 10,000 mi

WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR

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1
ODI 11270960 · 10,000 mi

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER T…

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5
ODI 11270960 · 10,000 mi

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER T…

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ODI 11328762 · 43,900 mi

THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.

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ODI 11448364

When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.

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Fuel/Propulsion System
9
ODI 11139365 · 13,000 mi

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. I…

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ODI 11155699 · 8,000 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE FUEL GAUGE INDICATED 40 MILES REMAINING, BUT THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

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ODI 11163822 · 5,950 mi

I DROVE TO A NEARBY TOWN, INDICATOR SAID 40 MILES TO GO BEFORE EMPTY. PARKED. RESTARTED THE CAR AFTER HALF AN HOUR. MOST OF CENTER DISPLAY FUNCTIONS WERE DEAD. IT DID SHOW BACK-UP VIEW, BUT NO RADIO, NO MAP. DROVE TOWARD HOME AND GAS STATION. AFTER TWENTY MILES, ON CRUISE CONTROL AT 70MPH ON HIGHWAY, ENGINE SUDDENLY STARTED RACING AS THOUGH IT HAD DOWN SHIFTED, I BRAKED AND HEADED FOR THE SHOULDER. NO TURN SIGNALS, NO INDICATORS, NO EMERGENCY FLASHERS - IT SEEMED THAT THE COMPUTER CRASHED WHEN I RAN OUT OF GAS. AFTER ADDING GAS AND RESTARTING, …

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1
ODI 11271311 · 4,000 mi

WINDSHIELD CRACKED FOR NO REASON KNOWN - I MY VEHICLE WAS PARKED IN THE GARAGE UPON GETTING INTO MY VEHICLE TO FOLLLOWING MORNING I NOTICED A CRACK THAT GROW SIGNIFICANTLY WITHIN A DAY HAD TO HAVE IT REPLACED A FEW MONTHS AFTER PURCHASING FUEL CAPACITY DOES NOT REGISTER CORRECTLY - I DID HAVE THE RECALL DONE BUT IT STILL DOES NOT WORK PROPERLY

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3
ODI 11153418 · 4,450 mi

30 MILES LEFT AS INDICATED ON FUEL TANK, CAR ENGINE SHUT DOWN WHILE DRIVING ON ROAD AND CAME TO A COMPLETE STOP IN LEFT SIDE OF HIGHWAY, MY FAMILY WERE PASSENGERS IN MY CAR AND THIS COULD HAVE BEEN A FATAL SITUATION. A GOOD SAMARITAN HELPED US MOVE OUR CAR OVER TO SIDE OF ROAD OUT OF HARMS WAY. I AM VERY DISAPPOINTED IN SUBARU AND DO NOT TRUST THAT IT HAS THE BEST 'SAFETY' FEATURES IF IT IS THIS INACCURATE IN INFORMING ME OF MILEAGE! I CAN'T HELP BUT THINK WHAT WORSE OUTCOME COULD HAVE HAPPENED TO MY FAMILY. THANK GOD WE ARE ALL OK. DO BETTER …

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ODI 11467727

Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".

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ODI 11734591

Driving slowly in a parking lot, I applied the brakes as I approached a parking space. Instead of slowing down, the car inexplicably accelerated quickly and did not respond to increased pressure on the brakes. The car was propelled into a metal post, resulting in my glasses flying off and a seat belt bruise, although the airbag did not deploy. I was examined by ambulance personnel at the scene. The car was towed, inspected by an insurance adjuster and eventually declared a total loss. There were no warning lamps prior to the incident and no rep…

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—
7
ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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ODI 11139365 · 13,000 mi

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. I…

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ODI 11163822 · 5,950 mi

I DROVE TO A NEARBY TOWN, INDICATOR SAID 40 MILES TO GO BEFORE EMPTY. PARKED. RESTARTED THE CAR AFTER HALF AN HOUR. MOST OF CENTER DISPLAY FUNCTIONS WERE DEAD. IT DID SHOW BACK-UP VIEW, BUT NO RADIO, NO MAP. DROVE TOWARD HOME AND GAS STATION. AFTER TWENTY MILES, ON CRUISE CONTROL AT 70MPH ON HIGHWAY, ENGINE SUDDENLY STARTED RACING AS THOUGH IT HAD DOWN SHIFTED, I BRAKED AND HEADED FOR THE SHOULDER. NO TURN SIGNALS, NO INDICATORS, NO EMERGENCY FLASHERS - IT SEEMED THAT THE COMPUTER CRASHED WHEN I RAN OUT OF GAS. AFTER ADDING GAS AND RESTARTING, …

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00
2
ODI 11564979

PROBLEMS & FAILURES include: 1. Repeated battery failures, towed over 12 times since car was purchased in 2017. Left [XXX] and [XXX] stranded and/or stranded in the dark on more than once occasion. Repeated (6+ attempts) to repair and/or replace the battery (local Subaru dealership) with no success- DRIVER SAFETY RISK. Two ADULTS (seniors) should not be repeatedly stranded in the middle of nowhere. Subaru issued battery recalls and was engaged in a lawsuit regarding this matter. 2. Cracks in windshield giving "spackle" pattern/ indicat…

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ODI 11611982

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

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Engine
12
ODI 11122165 · 14,410 mi

VEHICLE DEVELOPED DRIP FROM TRANSMISSION APPROXIMATELY MID JUNE 2018. TOOK TO DEALER & UNABLE TO FIND SOURCE AFTER 11 DAYS IN SHOP. THEY PUT DYE IN AND I DROVE UNTIL 7-30-18 WHEN DRIP RETURNED. CAR IN SHOP 6 DAYS FOR NEW TRANSMISSION. CAR RETURNED 8-9-18. 11 DAYS LATER 8-21-18 MAJOR OIL LEAK & VEHICLE TOWED TO DEALERSHIP. AS OF 8-24-18 THEY ARE STILL ATTEMPTING TO LOCATE LEAK. WILL HAVE TO PULL ENGINE. MAY NOT GET CAR BACK DURING AUGUST. OUTBACK HAS LESS THAN 15000 MILES. HAVE CONTACTED SUBARU REQUESTED LEMON LAW AS THE VEHICLE HAS NEARLY 40 CU…

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ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11139365 · 13,000 mi

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. I…

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0
7
ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11373699 · 8,000 mi

BATTERY DIES PREMATURELY, IF VEHICLE IS NOT DRIVEN FOR A FEW DAYS, OR IF PARKED AND REAR HATCH IS OPENED AND CLOSED A FEW TIMES. DEAD BATTERY LEFT ME STRANDED FIVE TIMES SINCE 3/5/2019. BATTERY TESTED WELL AT DEALERSHIP THREE TIMES, SO WAS NOT REPLACED UNDER WARRANTY UNTIL IT FAILED A DRAW TEST.

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ODI 11421485

The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then…

Look up ODI 11421485 at NHTSA ↗

7
ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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ODI 11139365 · 13,000 mi

** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. I…

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ODI 11163822 · 5,950 mi

I DROVE TO A NEARBY TOWN, INDICATOR SAID 40 MILES TO GO BEFORE EMPTY. PARKED. RESTARTED THE CAR AFTER HALF AN HOUR. MOST OF CENTER DISPLAY FUNCTIONS WERE DEAD. IT DID SHOW BACK-UP VIEW, BUT NO RADIO, NO MAP. DROVE TOWARD HOME AND GAS STATION. AFTER TWENTY MILES, ON CRUISE CONTROL AT 70MPH ON HIGHWAY, ENGINE SUDDENLY STARTED RACING AS THOUGH IT HAD DOWN SHIFTED, I BRAKED AND HEADED FOR THE SHOULDER. NO TURN SIGNALS, NO INDICATORS, NO EMERGENCY FLASHERS - IT SEEMED THAT THE COMPUTER CRASHED WHEN I RAN OUT OF GAS. AFTER ADDING GAS AND RESTARTING, …

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—00
1
ODI 11611982

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

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Visibility:Windshield00
1
ODI 11330602 · 10,000 mi

WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR

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00—00
Steering
5
ODI 11170464 · 3,000 mi

OUR OUTBACK STARTED TO PULL TO THE RIGHT AT AROUND 3000 MILES. CURRENTLY (AT 9000 MILES) THE CAR STILL DOES THAT. IT FEELS AS IF THERE IS STRONG SIDE WIND PUSHING THE CAR. THE CAR ALSO STARTED MAKING KNOCKING SOUNDS WHEN TURNING THE WHEEL IN BOTH DIRECTIONS WHILE AT STOP OR MOVING SLOWLY. WE ARE CURRENTLY SCHEDULED FOR AN INSPECTION AT THE DEALERSHIP. THE SECOND MAJOR ISSUE IS THE TIRE PRESSURE MONITOR. THE TIRE PRESSURE THAT IT DISPLAYS DOES NOT MATCH THE ACTUAL ONE MEASURED WITH SEVERAL EXTERNAL INSTRUMENTS (CONSTANTLY 2 PSI LOWER ON ALL FOUR…

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ODI 11389883 · 11,200 mi

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAI…

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ODI 11405830 · 600 mi

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVID…

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0
1
ODI 11270960 · 10,000 mi

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER T…

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000—
1
ODI 11270960 · 10,000 mi

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER T…

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Vehicle Speed Control
1
ODI 11564979

PROBLEMS & FAILURES include: 1. Repeated battery failures, towed over 12 times since car was purchased in 2017. Left [XXX] and [XXX] stranded and/or stranded in the dark on more than once occasion. Repeated (6+ attempts) to repair and/or replace the battery (local Subaru dealership) with no success- DRIVER SAFETY RISK. Two ADULTS (seniors) should not be repeatedly stranded in the middle of nowhere. Subaru issued battery recalls and was engaged in a lawsuit regarding this matter. 2. Cracks in windshield giving "spackle" pattern/ indicat…

Look up ODI 11564979 at NHTSA ↗

0
5
ODI 11270960 · 10,000 mi

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER T…

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ODI 11328762 · 43,900 mi

THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.

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ODI 11448364

When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.

Look up ODI 11448364 at NHTSA ↗

2
ODI 11564979

PROBLEMS & FAILURES include: 1. Repeated battery failures, towed over 12 times since car was purchased in 2017. Left [XXX] and [XXX] stranded and/or stranded in the dark on more than once occasion. Repeated (6+ attempts) to repair and/or replace the battery (local Subaru dealership) with no success- DRIVER SAFETY RISK. Two ADULTS (seniors) should not be repeatedly stranded in the middle of nowhere. Subaru issued battery recalls and was engaged in a lawsuit regarding this matter. 2. Cracks in windshield giving "spackle" pattern/ indicat…

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ODI 11611982

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

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ODI 11611982

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

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ODI 11270960 · 10,000 mi

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER T…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

7 patterns with matching reports.

Battery drain and no-start mentions

62 mentions · 7.6% of complaints

Median mileage: 18,000 mi (34 usable records).

ODI 11061559 · 5,040 mi

STARLINK RADIO IN TOURING MODEL WITH 8"SCREEN UNRELIABLE. HAD ISSUES WITH TOUCHSCREEN FREEZING AND CD LOADING ERROR FROM PURCHASE DATE IN AUGUST TO DEC. 18, 2017. DEALER TRIED TO PERFORM SOFTWARE UPDATE AND FRIED RADIO. RADIO WAS REPLACED. ISSUES WORSE WITH NEW RADIO. TOOK 2500 MILE TRIP AND HAD COMPLETE FAILURE OF RADIO, NAVIGATION, BLUETOOTH, BACKUP CAMERA. LETTING CAR SIT CLEARED SOME ERRORS BUT LATER SIMILAR PROBLEMS REOCCURRED. ALSO HAVE ISSUE WITH DOORS DO NOT ALWAYS LOCK WHEN SHIFTING INTO GEAR OR UNLOCKING WHEN SHIFTING INTO PARK.…

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ODI 11073988 · 5,800 mi

8" NAVIGATION/DISPLAY FROZEN. NO BACK-UP CAMERA WHEN IN REVERSE. DOES NOT RESPOND TO INPUTS EITHER ON THE DISPLAY OR FROM STEERING WHEEL. "POWER" SWITCH DID NOT POWER DOWN THE UNIT. STOPPING THE ENGINE AND RESTARTING DID NOT RESET THE UNIT. STOPPING THE ENGINE, OPEN AND CLOSE THE DRIVERS DOOR AND RESTARTING DID NOT RESET THE UNIT. REMAINED INOPERATIVE DURING MORNING COMMUTE (30 MIN). CENTER CONSOLE REMAINED ON AFTER EXITING AND LOCKING THE CAR. AFTER 9 HOURS THE BATTERY WAS DRAINED AND THE ENGINE WOULD NOT START. AFTER A JUMP-START, THE UNI…

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ODI 11122377 · 1,050 mi

RAN OUT OF GAS WITH 12 MILES REMAINING ON INDICATOR. CAR WOULD NOT START. HAD WE BEEN ON THE ROAD DRIVING IT WOULD HAVE CAUSED US TO STOP WHILE IN MOTION. FORTUNATELY, WE WERE AT THE SUBARU DEALER WHEN IT HAPPENED TO OUR BRAND NEW SUV. APPARENTLY THIS IS A KNOWN PROBLEM THAT IS CAUSED BY A DEFECTIVE FUEL CLUSTER THAT CALIBRATES THE AMOUNT OF MILES ONE HAS REMAINING. WE WERE TOLD THAT SUBARU KNOWS ABOUT THIS PROBLEM AND IS MANUFACTURING/ REPLACING THE PART IF THEY ARE NOTIFIED THAT A PARTICULAR CAR HAS THE PROBLEM BUT IT WILL BE A MONTH B…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Warning lights and dashboard alerts

25 mentions · 3.1% of complaints

Median mileage: 18,000 mi (14 usable records).

ODI 11071609 · 4,500 mi

MOST OCCURRENCES WERE AT HIGH SPEED ON INTERSTATES. I THOUGHT IT WAS WIND RELATED BUT PROBABLY WASN'T. CAR WOULD SEEM TO MOVE SLIGHTLY WITH NO STEERING EFFORT AND THEN THE STEERING WOULD PUSH BACK SEVERELY ON CURVES SOMETIMES IT WOULD PUSH FROM SIDE TO SIDE SETTING UP A SWERVING MOTION. NO WARNING LIGHTS EVER CAME ON THIS CONTINUED FOR FOUR DAYS AND THEN HAS NOT BEEN EXPERIENCED AGAIN. SERVICE COULD NOT DUPLICATE. I CONSIDER THIS SERIOUS ENOUGH THAT IF IT CONTINUES I WILL TRADE THE CAR. THE MOVEMENTS ARE SEVERE ENOUGH IN MY OPINION TO BE…

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ODI 11097154 · 1,243 mi

WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.

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ODI 11169972 · 70 mi

I WAS DRIVING AND THE FUEL INDICATOR INDICATED 70 MILES TO GO LAST TIME I SAW IT. I ONLY HAD TO DRIVE 10 MILES HOME AND THE CAR SUDDENLY STOPPED, THANKFULLY ON A LOCAL ROAD. SOME WARNING LIGHTS STARTED APPEARING AND I COULDNT MAKE WHAT THE PROBLEM WAS. I TRIED TO RESTART A FEW TIMES UNTIL I DECIDED IT HAD TO BE FUEL. WE PUSHED CAR TO SIDE OF ROAD AND WENT TO GAS STATION TO GET GAS. CAME BACK WITH GAS, REFILLED AND CAR STARTED AND WENT HOME. I THOUGHT IT WAS MY FAULT, ALTHOUGHT I COULDNT EXPLAIN WHY THE LAST TIME A SAW THE FUEL GAUGE SAID 70 MIL…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

23 mentions · 2.8% of complaints

Median mileage: 11,500 mi (17 usable records).

ODI 11081469

I WAS DRIVING MY CHILD TO SCHOOL ON A RAINY MORNING IN TRAFFIC,20-30MPH ON A STRAIGHT ROAD. THE CAR STALLED AND THEN THE ENGINE SHUT OFF. (I AM LUCKY I DID NOT GET REAR ENDED; OTHERWISE I WOULD BE IN THE HOSPITAL GETTING MY CHILD CHECKED OUT.) ROLLED OVER TO THE SIDE OF THE ROAD; AS CLOSE AS I COULD GET.. SHIFTED INTO PARK AND RESTARTED THE CAR. STARTED RIGHT UP. I HAD A QUARTER TANK OF GAS AND DROVE THREE MILES AFTER THAT AND STILL HAVE ENOUGH TO GET TO A GAS STATION; SO IT IS NOT A FUEL SUPPLY ISSUE. THIS IS NOT SAFE!!! THIS…

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ODI 11098846 · 3,900 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.

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ODI 11114263 · 2,700 mi

SUBARU IS SELLING NEW VEHICLES WITH INADEQUATE AMOUNTS OF COOLANT IN THE ENGINES COOLING SYSTEM. THIS HAS CAUSED AN IMMEDIATE NEED FOR COOLANT BEING ADDED AS RESIDUAL AIR IN THE SYSTEM IN EXPELLED TO THE RESERVOIR. IF A CUSTOMER FOLLOWS SUBARUS GUIDANCE FOR TIME/MILEAGE TO FIRST INSPECTION THEY RISK HAVING THE CAR OVERHEAT/STALL WHILE DRIVING POTENTIALLY CAUSE BODILY AND/OR PROPERTY DAMAGE. I BROUGHT THIS ISSUE UP WITH MULTIPLE DEALERS WITH NO RESOLUTION.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

13 mentions · 1.6% of complaints

Median mileage: 21,000 mi (8 usable records).

ODI 11170354 · 30,000 mi

I WENT TO TO STOP AT A TRAFFIC LIGHT AND MY BRAKES FAILED. I SWERVED TO MISS THE CAR DIRECTLY IN FRONT OF ME. I HIT 5 OTHER CARS AND THE CAR FLIPPED. THE FIRE DEPARTMENT HAD TO CUT US OUT OF THE CAR.THIS WAS A BUSY STREET.

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ODI 11174821 · 4,400 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,400.

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ODI 11175710 · 6,000 mi

TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE REVERSING IN THE DRIVEWAY, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND WHEN DEPRESSED TO THE FLOORBOARD. THE VEHICLE OVERTURNED AND CRASHED IN THE DRIVEWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE SIDE CURTAIN AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE INDEPENDENT MECHANIC STATED THAT THE BRAKES FAILED TO WORK WHILE LEAVING THE CRASH SITE; THEREFORE, THE VEHICLE WAS TOWED TO AN IN…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

10 mentions · 1.2% of complaints

Median mileage: 10,600 mi (5 usable records).

ODI 11132944 · 6,000 mi

STEERING WAS GREAT UNTIL 6000 MILES. THE CAR NOW HAS A DEFINITE PROBLEM WITH EITHER THE FRONT END OR STEERING. THE STEERING IS IRREGULAR AND FEELS AS THOUGH YOU WILL NOT BE ABLE TO CONTROL THE VEHICLE. WHILE TURNING THE STEERING FEELS STUCK AND THERE IS NOT ROAD DEFECT TO BE STUCK IN. WHILE DRIVING FORWARD THE CAR WILL JERK THE FRONT END AND IT FEELS LIKE YOU WILL LOOSE CONTROL OF THE VEHICLE.

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ODI 11196942 · 2,500 mi

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY JERKED FROM SIDE TO SIDE AND BECAME VERY UNSTABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500. *BF*JB

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ODI 11209988 · 21,000 mi

THE STEERING WITH LANE DEPARTURE WARNING WILL SOMETIMES JERK THE CAR FROM SIDE TO SIDE, AS IF SELF CORRECTING, EVEN THOUGH THE CAR IS WELL WITHIN THE LANE. AT TIMES THE CAR ALSO FEELS LIKE IT IS HYDROPLANING ON DRY GROUND WITH LITTLE STEERING FEEDBACK. PURCHASED USED WITH A CARFAX REPORT INDICATING NO PROBLEMS. IT IS A VERY SCARY FEELING ON DRY SURFACES TO GET NO STEERING FEEDBACK OR HAVE THE CAR SELF CORRECT THE EVEN WHILE IN THE MIDDLE OF THE LANE. AT 20,000 MILES HAD AN ALIGNMENT PERFORMED, DID NOT CORRECT THE PROBLEM. ONLINE THERE ARE NUM…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

8 mentions · 1.0% of complaints

Median mileage: 7,000 mi (5 usable records).

ODI 11132656 · 3,800 mi

I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYI…

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ODI 11253269 · 7,000 mi

*TL THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN THE STEERING WHEEL LOCKS INTO THAT POSITION UNTIL MANUALLYMOVED OUT OF THAT POSITION AND THEN IT RETURNS TO NORMAL CENTER POSITION. THIS IS A SAFETY ISSUE. IT COULD RUN INTO OTHER CARS OR OBJECTS. THE VEHICLE WAS DRIVEN TO SANGERA SUBARU (5500 GASOLINE ALLEY DR. BAKERSFIELD, CA 93313 PHONE #[phone removed]) TO BE CORRECTED. THE FAILURE WAS DUPLICATED. THE DEALER STATED THAT IS THE NORMAL OPERATION OF THE POWER STEERING MILAGE AT THAT TIME WAS 7,000 MILE…

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ODI 11291505 · 36,600 mi

MY 2018 SUBARU OUTBACK DOES NOT HAVE STEERING ASSIST AND WAS PURCHASED NEW. AT ALL SPEEDS, THE STEERING FEELS VERY LOOSE WHEN TRAVELING RESULTING IN A DISCONNECT BETWEEN THE ROAD/WHEELS AND THE STEERING WHEEL. AT HIGHWAY SPEEDS, THE CAR OFTEN FEELS LIKE IT IS HYDROPLANING OR WIND IS FORCING IT TO THE LEFT OR RIGHT DESPITE DRIVING ON DRY ROADS IN CALM WEATHER. THE STEERING IS ERRATIC AND IS ESPECIALLY UNPREDICTABLE WHEN DRIVING ON UNEVEN OR SNOW COVERED ROADS. ON SNOWY ROADS, THE CAR DRIFTS AND FEELS LIKE IT IS UNCONTROLLABLY STARTING TO SLID…

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Oil consumption or dilution

1 mentions · 0.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11531178

Burning oil in the engine drastically

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b