Auto Recall Watch
U.S. public vehicle records

2012 Tesla MODEL S: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

61 owner complaints analyzed

8 distinct recall campaigns

68,481 mi median reported failure mileage

Scope: 2012 model year. Data updated: . 41 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 37 of 61 complaints (60.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1016.4%
Steering behavior69.8%
Braking behavior46.6%
Engine operation11.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
37
Unknown Or Other
12
Suspension
9
Exterior Lighting
5
Power Train
5
Visibility/Wiper
5
Back Over Prevention
2
Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit
2
Component breakdown data
CategoryCount
Electrical System37
Unknown Or Other12
Suspension9
Exterior Lighting5
Power Train5
Visibility/Wiper5
Back Over Prevention2
Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit2

Electrical System: 37; Unknown Or Other: 12; Suspension: 9; Exterior Lighting: 5; Power Train: 5; Visibility/Wiper: 5; Back Over Prevention: 2; Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
7
50,000 to 74,999
15
75,000 to 99,999
8
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9997
50,000 to 74,99915
75,000 to 99,9998
100,000 to 149,9996
150,000 and above1

Under 25,000: 4; 25,000 to 49,999: 7; 50,000 to 74,999: 15; 75,000 to 99,999: 8; 100,000 to 149,999: 6; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (15). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
2
2016
3
2017
2
2019
2
2020
26
2021
19
2022
3
2023
2
2025
1
2026
1
Complaints over time data
CategoryCount
20152
20163
20172
20192
202026
202119
20223
20232
20251
20261

2015: 2; 2016: 3; 2017: 2; 2019: 2; 2020: 26; 2021: 19; 2022: 3; 2023: 2; 2025: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Steering behavior appears in 6 complaint narratives. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10785486 · 2015-10-23 (October 23, 2015)

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP://WWW.SALVAGERESELLER.COM/VEHICLES/DETAILS/32315405-2012-TESLA-MODEL-S-CA-SAN-DIEGO THERE IS NO OTHER DAMAGE THAT COULD ACCOUNT FOR THE SUSPENSION FAILURE. THERE WAS A CRASH BACK IN 2013 WHICH WAS BLAMED ON THE DRIVER OF THE OTHER CAR. HTTP:…

Owner-reported narrative. 5,000 miles reported. Look up ODI 10785486 at NHTSA ↗

Owner report 10789052 · 2015-11-08 (November 8, 2015)

THIS IS THE STOLEN CAR WHICH CRASHED IN HOLLYWOOD. PHOTOGRAPHS AT THE SCENE SHOW 3/4 OF A WHEEL AND THE TIRE LYING ON THE GROUND. HERE IS THE LISTING AT THE SALVAGE AUCTION SITE. HTTP://IMGUR.COM/A/H7ROA THE CRASH SITE IMAGES HOW THE FRONT WHEEL BROKEN LOOSE. THE SALVAGE YARD PHOTOGRAPHS SHOW THE OTHER 1/4 OF THE WHEEL STILL BOLTED TO THE BROKEN KINGPIN. THE WHEEL HAS BEEN SLICED IN TWO WHILE STILL ROLLING ON THE ROAD. IT WOULD BE IMPOSSIBLE FOR THAT SLICING TO HAVE OCCURRED POST IMPACT. THERE ARE 100,00 OF THESE CARS ON ROADS AROUND …

Owner-reported narrative. 10,000 miles reported. Look up ODI 10789052 at NHTSA ↗

Owner report 10885723 · 2016-07-18 (July 18, 2016)

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER BUMPS AND WOULD PULL TO THE LEFT. AGAIN THE VEHICLE IS IN MOTION AND THIS WAS FELT THE MOST WHEN TURNING FULL MOTION AND/OR BACKING UP AND TURNING. WHEN LOOKING AT ONE OF THE CONTROL-ARM JOINTS AFTER I NOTICED A VERY LOUD CLUNK AND COMPARING IT …

Owner-reported narrative. 67,000 miles reported. Look up ODI 10885723 at NHTSA ↗

Owner report 10917208 · 2016-10-18 (October 18, 2016)

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETAILIMAGES.ASPX?IMAGEURL=2&ITEMID=23306666 THE PHOTOGRAPHS SHOW THAT THE FRONT STEERING KNUCKLE HAS SNAPPED IN HALF AND THE WHEEL IS HANGING SIDEWAYS OUT OF THE WHEEL WELL. THE CAR HAS NOT BEEN IN A CRASH. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO SIGNIFICANT DAMAGE TO THE BODYWORK. THESE STEERING KNUCKLES ARE A MADE FROM LOW PRESSURE DIE CAST ALUMINIUM WHICH IS CLEARLY NOT STRONG ENOUGH FOR THE PURPOSE. THERE ARE MANY EXAMPLES WHERE THE KNUCKLE HAS SIMPLY SNAPPED C…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10917208 at NHTSA ↗

Owner report 10925274 · 2016-11-09 (November 9, 2016)

HERE IS A TESLA IN THE SALVAGE YARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=21921554&ITEMID=23249264&ROWID=16&PAGESOURCE=VEHICLERESULTS THE STEERING KNUCKLE HAS SNAPPED IN HALF. THE AIR-BAGS HAVE NOT DEPLOYED AND THERE IS NO VISIBLE DAMAGE TO THE CAR THAT WOULD EXPLAIN WHY THE KNUCKLE HAS SNAPPED IN HALF. UP UNTIL 2015 THE STEERING KNUCKLE WAS MADE FROM HOLLOW CAST ALUMINUM AND THERE HAVE BEEN MANY OTHER INCIDENTS WHERE THE KNUCKLE HAS SNAPPED. THE DESIGN WAS CHANGED IN 2015 TO A SOLID H-SECTION BUT FAILURES OF THAT PART AND OF …

Owner-reported narrative. 20,000 miles reported. Look up ODI 10925274 at NHTSA ↗

Owner report 10959509 · 2017-03-08 (March 8, 2017)

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10959509 at NHTSA ↗

Owner report 10983204 · 2017-05-03 (May 3, 2017)

ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24890595&ROWNUMBER=53&LOADRECENT=TRUE SUSPENSION HAS COLLAPSED, WHEELS JAMMED UP IN THE WELLS. THIS DOES NOT LOOK LIKE COLLISION DAMAGE. WHY DOES THIS CAR NOT HAVE LIMIT STOPS ON THE SUSPENSION? A SIMPLE AIR LEAK CAN CAUSE THE WHEELS TO JAM UP. PLEASE INVESTIGATE. VERY CONCERNED CITIZEN ETC. ETC.

Owner-reported narrative. 70,000 miles reported. Look up ODI 10983204 at NHTSA ↗

Owner report 11208159 · 2019-05-16 (May 16, 2019)

I HAVE A 2012 TESLA MODEL S P85 WITH 90,000 MILES. I NOTICED THE CAR FISHTAIL AGGRESSIVELY WHEN I ACCELERATED A FEW WEEKS AGO AT FREEWAY SPEEDS OF 55MPH AND ABOVE, TOOK IT IN TO TESLA SERVICE AND THEY EXPLAINED THAT I HAD A CRACK IN MY SUBFRAME. THE CAR HAS NEVER BEEN IN AN ACCIDENT, NEVER BOTTOMED OUT OR BEEN DRIVEN OFF-ROAD, JUST NORMAL STREETS AND HIGHWAYS. I WAS QUOTED $3,300 TO HAVE THIS FIXED, THEY WILL REPLACE WITH A NEW OR RE-MANUFACTURED SUBFRAME . I HAVE ATTACHED A PICTURE OF ANOTHER PERSONS SUBFRAME WHERE THE METAL SHEARED AWAY. TH…

Owner-reported narrative. 90,300 miles reported. Look up ODI 11208159 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V780000 · Seat Belts:Front

Reported: 2015-11-23 (November 23, 2015)

Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.

Consequence: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.

Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.

NHTSA campaign record ↗
17V023000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-01-10 (January 10, 2017)

Tesla Motors, Inc. (Tesla) is recalling all 2012 Model S vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the frontal air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Tesla will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall began September 12, 2017. Owners may contact Tesla customer service at 1-877-798-3752.

NHTSA campaign record ↗
17V260000 · Parking Brake

Reported: 2017-04-19 (April 19, 2017)

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Consequence: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.

NHTSA campaign record ↗
18V204000 · Steering:Electric Power Assist System

Reported: 2018-03-29 (March 29, 2018)

Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.

NHTSA campaign record ↗
21V035000 · Visibility:Defroster/Defogger/Hvac System | Exterior Lighting:Turn Signal | Back Over Prevention:Software

Reported: 2021-01-29 (January 29, 2021)

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.

NHTSA campaign record ↗
23V838000 · Electrical System:Adas:Driver Monitoring:Software

Reported: 2023-12-12 (December 12, 2023)

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

NHTSA campaign record ↗
24V051000 · Electrical System: Instrument Cluster/Panel

Reported: 2024-01-30 (January 30, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

NHTSA campaign record ↗
24V376000 · Seat Belts:Front:Warning Light/Devices

Reported: 2024-05-28 (May 28, 2024)

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

61 unique complaints in this selection. Analysis snapshot: 2026-10-02.

67.2%Usable mileage41 / 61 records
100.0%Valid incident date61 / 61 records
100.0%Valid filing date61 / 61 records
100.0%Ordered incident and filing dates61 / 61 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Electrical System
3760.7%
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

19041.4%
ODI 10523183

I TOOK DELIVERY OF MY MODEL S ON MONDAY, JULY 1, 2013. I TOOK THE CAR FOR A FAST DRIVE AND I SMELLED SOMETHING BURNING. IT WAS COMING THROUGH THE VENTS. THE SMELL MADE ME DIZZY ALONG WITH MY FAMILY MEMBERS TO A POINT WHERE WE HAD TO STOP AND GET OUT OF THE CAR FOR AIR AND WALK IT OFF. WHY HASN'T THE GOVERNMENT ISSUED A RECALL ON THE TESLA MODEL S. I CALLED TESLA, I WAS TOLD, DO NOT WORRY ABOUT IT, THE SMELL WILL EVENTUALLY GO AWAY. THIS IS B.S. I PAID OVER $100,000 FOR A CAR THAT I CANNOT DRIVE FOR 2 TO 3 WEEKS BECAUSE OF A BURNING SMELL THAT M…

Look up ODI 10523183 at NHTSA ↗

13035.6%
ODI 10690639 · 535 mi

P85D LOST POWER ON ROAD, "PULL OVER SAFELY". WITH TESLA'S LATEST FIRMWARE UPDAT E0.167 PUSHED OTU UNTESTED TO ALL P85D CARS, THE CAR LOSES ALL POWER SUDDENLY WHEN DRIVING. IT LEAVES THE DRIVERS STRANDED IN THE MIDDLE OF ROADS DANGEROUSLY. TESLA IS NOT ISSUING A RECALL, AND IS TRYING TO SUPPRESS THIS AND MANY MANY OTHER QUALITY AND SAFETY ISSUES BY LIMITING THE INFORMATION TO ITS FORUMS ONLY, AND SOMETIMES REMOVING THOSE INFORMATION TO SUPPORT ITS HIGH QUALITY IMAGE, AND SUSTAIN ITS BUBBLE STOCK VALUATION. MORE DETAILS HERE IN THIS THREAD.…

Look up ODI 10690639 at NHTSA ↗

26239.2%
ODI 10779113 · 500 mi

TL* THE CONTACT OWNED A 2015 TESLA MODEL S. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 500.

Look up ODI 10779113 at NHTSA ↗

14622.6%
ODI 10873723 · 5,500 mi

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE LOW 12-VOLT BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY PACK WAS NOT IN SYNC AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

Look up ODI 10873723 at NHTSA ↗

10625.0%
ODI 11064628 · 1,969 mi

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. …

Look up ODI 11064628 at NHTSA ↗

3118.3%
ODI 11102347 · 49 mi

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FA…

Look up ODI 11102347 at NHTSA ↗

49.1%
ODI 11242154 · 2,730 mi

ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET A…

Look up ODI 11242154 at NHTSA ↗

67.5%
ODI 11366272 · 1,250 mi

ON SUNDAY OCT 11 AT 4:15 PM, AFTER A 1 HOUR RIDE, I HAD A 3RD UNINTENDED ACCELERATION INCIDENT PARKING MY TESLA IN MY GARAGE. I DROVE MY TESLA 4 TIMES SINCE HAVING OUR LAST 2 UNINTENDED ACCELERATION INCIDENTS ON AUGUST 18. I HAD LEFT MY SEATBELT CONNECTED FOR OUR LAST 4 RIDES AND HAD NO PROBLEMS PARKING THE CAR IN THE GARAGE EVEN WHEN HOT. THIS TIME I DISCONNECTED MY SEATBELT BEFORE PARKING ON THE TWO PARKING MATS IN THE GARAGE. MY WIFE GAVE ME THE 'FULL SIGN' WHEN BOTH TIRES WERE AGAINST THE 3" MAT RISERS WHICH MEANT MY FRONT BUMPER WAS 19" …

Look up ODI 11366272 at NHTSA ↗

2212.3%
ODI 11375608 · 300 mi

REAR PARKING SAFETY CAMERA FAILING WITH GREEN LINE, BRAND NEW CAR.HAPPENS IN MOTION AND STATIONARY, IN STREET AND IN DRIVEWAY. HAPPENS MULTIPLE TIMES, HAVE CAUGHT ON VIDEO. LONG KNOWN ISSUE DATING BACK ON SAME MODEL AT LEAST TO 2018, SEE HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/GREEN-LINE-ON-SCREEN-WHEN-CAMERA-IS-ON-AT-DARK.129223/ FOR IDENTICAL ISSUE. MULTIPLE SERVICE TRIPS, MORE TIME IN SERVICE THAN IN MY GARAGE, SERVICE CENTER SAYS THEY CANT FIX IT. QUOTE FROM SERVICE TICKET "UNFORTUNATELY THIS IS A KNOWN CONCERN AND IS UNDER INVESTIGATION A…

Look up ODI 11375608 at NHTSA ↗

1510.9%
ODI 11455846 · 1,500 mi

The contact owns a 2022 Tesla Model S. The contact stated that the shift bar became inoperable. The hazard warning activation switch was inoperable. The vehicle was taken to the local dealer where it was diagnosed that the control bar needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 1,500.

Look up ODI 11455846 at NHTSA ↗

65.3%
ODI 11519675

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…

Look up ODI 11519675 at NHTSA ↗

410.5%
ODI 11596842

My Tesla was parked unlocked in my garage. I came out to drive it and all the doors were locked and would not open with my key card. It also would not unlock with my cell phone app. Tesla customer service also could not remotely unlock it. The vehicle had to be towed to a Tesla Service Center where they forced open the window to gain access. They stated the car needed a new control panel. I have read where Teslas have locked up with children in the car and parent could not gain access to the car. These situations need to be looked into…

Look up ODI 11596842 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
1219.7%
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

12226.6%
ODI 10608795 · 4,000 mi

BEFORE DEFECTIVE NEMA-1450 COULD BE REPLACED, I HAD A MELT-DOWN OF THE DEVICE WHILE CHARGING THE CAR. THE REASON FOR WRITING: LETTER RECEIVED TODAY (LETTER DATED 6/27/14) FROM TESLA SAYS THEY HAD DEVELOPED A SOFT-WARE UPDATE TO PREVENT THIS (AS WELL AS REPLACING THE PART). MY INCIDENT HAPPENED AFTER MY SOFTWARE WAS UPDATED (I'M NOW 5.11, UPDATE WAS 5.8.4). CLAIMS OF SOFTWARE PROTECTION SHOULD BE VALIDATED. *JS

Look up ODI 10608795 at NHTSA ↗

8222.5%
ODI 10731118 · 26,000 mi

I LEFT MY GIRLFRIEND IN THE CAR WHILE I WENT INTO A COURTHOUSE FOR ABOUT AN HOUR. I TOOK THE KEY (PROXIMITY SENSOR) WITH ME, BECAUSE SHE SAID SHE DIDN'T NEED THE AIR CONDITIONER OR RADIO. WHILE I WAS GONE, SHE DISCOVERED SHE WAS LOCKED IN. SHE COULDN'T OPEN THE DOOR OR WINDOWS. THIS SITUATION IS A DEATH TRAP. FORTUNATELY, I THINK THIS CAN BE FIXED BY A SOFTWARE UPDATE, WHICH TESLA DOES REMOTELY AND ROUTINELY. WHEN I CALLED THE COMPANY, I SPOKE TO A SALESMAN, WHO REFERRED ME TO TECH SUPPORT, WHO DROPPED MY CALL AFTER ABOUT 10 MINUTES ON HO…

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18928.3%
ODI 10862194 · 12,000 mi

THE CAR WAS BEING SLOWLY PULLED INTO A PARKING SPACE AT A BANK WHEN IT EXPECTANTLY ACCELERATED. IT JUMPED A CURB, PASSED THOUGH SHRUBS, CLIPPED A TREE, AND WAS ABLE TO BE STEERED AWAY FROM A LIGHT POLE. IT CAME TO REST HALF INTO THE ROAD. THERE WERE SKID MARKS FROM THE ATTEMPTED BRAKING THAT WERE PHOTOGRAPHED. NONE THE SAFETY FEATURES INCLUDING PROXIMITY WARNING, AND COLLISION AVOIDANCE OR AIR BAGS ACTIVATED.

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15023.2%
ODI 10861153 · 1,000 mi

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS NOT THE ACTUAL VEHICLE INVOLVED. HERE IS A FRESHLY POSTED YOUTUBE VIDEO IN WHICH AN OWNER DRIVES HANDS FREE FOR ALMOST AN HOUR WITHOUT RECEIVING ANY "HOLD STEERING WHEEL" NAGS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TQ_OTCNCPH0 HE IS TRAVELLING AT SPEEDS ABOVE THE POSTED LIMIT BOTH ON FREEWAYS AND ON UNDIVIDED ROADS. HE PASSES CLOSE TO PEDESTRIANS AND EVEN A SCHOOL BUS WHILST WAVING HIS HANDS ABOUT AND EVEN CROSSING THEM OVER HIS CHEST. HE IS NOT READY…

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9622.6%
ODI 11015359 · 4,500 mi

AUTOPILOT 2 IS VERY DANGEROUS AND HAS MAJOR ISSUES ON HILLS, TURNS AND TURN LANES THAT CAUSE CAR TO DEPART LANE, NEW AUTOPILOT 2.5 RELEASED WITHIN ONE YEAR OF AUTOPILOT 2 BUT COMPANY IS FAILING TO UPGRADE THE CURRENT UNSAFE AUTOPILOT 2

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3621.3%
ODI 11101150 · 99 mi

THERE HAS BEEN SO MANY MALFUNCTIONS, DEATHS AND FIRES CAUSED BY TESLA'S AUTO PILOT FEATURE. SO MANY GOVERNMENT INVESTIGATIONS ARE GOING ON, AND THE RESULT OF SOME INVESTIGATIONS THAT HAVE BEEN COMPLETED SOUNDS ALARMING. TESLA'S AUTO PILOT FEATURE IS UNDER INTENSE GOVERNMENT SCRUTINY. TODAY, ELON ANNOUNCED THAT ALL TESLA CARS WILL BE FULLY AUTOMATED DRIVERLESS IN AUGUST. ELON HAS BECOME DESPERATE, INSANE AND DANGEROUS. HE HAS NO REGARD FOR PUBLIC SAFETY. IS HE CRAZY? ARE YOU KIDDING ME? PLEASE STOP THIS DANGEROUS AND FRAUDULENT MAN, AND PUT HI…

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49.1%
ODI 11242154 · 2,730 mi

ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET A…

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1417.5%
ODI 11359750 · 990 mi

ON AUGUST 18 AT 4:30 PM, I HAD POSITIONED MY RIGHT FRONT TIRE AGAINST THE PARKING MAT RISER IN MY GARAGE. I REMOVED PRESSURE ON THE ACCELERATOR AND 'HOLD' TO ENGAGED. I PRESSED THE PARK BUTTON AND THE CAR ACCELERATED 3' FORWARD OVER THE PARKING MAT RISER INTO THE WORKBENCH. I PUT THE CAR IN REVERSE, AND BACKED UP ABOUT 2 FEET AND STOPPED. THE CAR WAS IN REVERSE BUT I MISTAKENLY PUSHED THE STALK DOWN AND PUT IT IN DRIVE INSTEAD OF REVERSE. I BACKED UP, PUT THE CAR IN DRIVE, MOVED FORWARD AND PRESSED PARK, AGAIN THE CAR ACCELERATED 2' FORWARD …

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4525.1%
ODI 11375608 · 300 mi

REAR PARKING SAFETY CAMERA FAILING WITH GREEN LINE, BRAND NEW CAR.HAPPENS IN MOTION AND STATIONARY, IN STREET AND IN DRIVEWAY. HAPPENS MULTIPLE TIMES, HAVE CAUGHT ON VIDEO. LONG KNOWN ISSUE DATING BACK ON SAME MODEL AT LEAST TO 2018, SEE HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/GREEN-LINE-ON-SCREEN-WHEN-CAMERA-IS-ON-AT-DARK.129223/ FOR IDENTICAL ISSUE. MULTIPLE SERVICE TRIPS, MORE TIME IN SERVICE THAN IN MY GARAGE, SERVICE CENTER SAYS THEY CANT FIX IT. QUOTE FROM SERVICE TICKET "UNFORTUNATELY THIS IS A KNOWN CONCERN AND IS UNDER INVESTIGATION A…

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3424.6%
ODI 11446436

I own MSLR 2022, on the manual it says to open a rear door in the unlikely situation when no power, fold back the edge of the carpet below the rear seats to expose the mechanical release cable. Pull the mechanical release cable toward the center of the vehicle. I have a floor mat that covers the secret hole stated in the instructions as well. It adds an additional step. My concern is that in a circumstance when the car is on fire or submerged in water, the rear passengers may lack the knowledge or calmness to unlock the doors.

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5851.3%
ODI 11531007

Car suddenly accelerated and crushed into shop in parking lot

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2360.5%
ODI 11589894

Car lacks a turn signal stalk. The turn signal buttons on the steering wheel move with the wheel, making it almost impossible to figure out where to press when the wheel is turned, without taking your eyes off the road. It's not a good idea to take your eyes off the road while turning. This makes signalling while exiting a round-a-bout essentially impossible. In addition, even when going straight, it is easy to press the wrong button & signal left when you intend to turn right and vice versa, unless you look at the buttons. I don't think it i…

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00.0%

No examples available for this selection.

125.0%
ODI 11693133

I was using Full Self-Driving (FSD) Supervised capability. We were turning left and the car took us into an oncoming turn lane. I had to take over to get us out of the lane.

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Suspension
914.8%
ODI 10785486 · 5,000 mi

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP://WWW.SALVAGERESELLER.COM/VEHICLES/DETAILS/32315405-2012-TESLA-MODEL-S-CA-SAN-DIEGO THERE IS NO OTHER DAMAGE THAT COULD ACCOUNT FOR THE SUSPENSION FAILURE. THERE WAS A CRASH BACK IN 2013 WHICH WAS BLAMED ON THE DRIVER OF THE OTHER CAR. HTTP:…

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9119.8%
ODI 10679347 · 63,100 mi

WAS REPLACING THE LEFT REAR WHEEL AND NOTED AN ODD "NOTCH" IN THE LEFT REAR SUSPENSION ALUMINUM UPPER CONTROL ARM. CLOSER INSPECTION REVEALED THAT THE UPPER CONTROL ARM WAS PARTIALLY SEVERED WITH APPROXIMATELY 1/2 OF THE LOWER PORTION CROSS SECTION, AND 1/3 TO 1/4 OF THE UPPER PORTION CROSS SECTION, CUT THROUGH BY THE LOWER SHOCK ABSORBER ATTACHMENT BOLT. IT APPEARS THAT THE BOLT WAS MOUNTED BACKWARDS, WITH THE SHARP TIP OF THE BOLT FACING FORWARD INSTEAD OF REARWARD, AT EITHER THE FACTORY, OR WHEN THE POWERTRAIN WAS REPLACED BY THE TESLA D…

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8924.4%
ODI 10725110 · 2,000 mi

THIS CAR IS UP FOR SALE AS A TOTAL WRITE OFF SALVAGE. HTTPS://WWW.EASYEXPORT.US/VEHICLE-FINDER/LOT-14402615/2014-TESLA-TESLA-CERTIFICATE-OF-DESTRUCTION-FL-WEST-PALM-BEACH FROM THE PHOTOGRAPHS IT APPEARS THAT THE CAUSE OF THE DAMAGE IS THAT THE REAR SUSPENSION HAS SHEARED OFF THE VEHICLE. THIS IS THE DEFECT SAME AS HAS BEEN REPORTED ON SEVERAL THREADS EG HTTP://MY.TESLAMOTORS.COM/FORUM/FORUMS/MODEL-S-PULLS-LEFT-PLEASE-READ THERE ARE OTHER REPORTS OF ACCIDENTS IN WHICH THE REAR SUSPENSION HAS BECOME DETACHED FROM THE MODEL S. HTTP://JALO…

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14922.3%
ODI 10783186 · 2,000 mi

PLEASE NOTE: I HAVE SUPPLIED THE VIN OF A DIFFERENT CAR IN ORDER TO BE ABLE TO FILE THIS REPORT. I HAVE ALSO SUPPLIED A MADE UP ADDRESS BUT ONLY BECAUSE I NEEDED TO SO AS TO COMPLY WITH THE WEBSITE REQUIREMENTS. I HAVE REPORTED PREVIOUSLY THAT THE SUSPENSIONS OF THE TESLA MODEL S HAVE A DESIGN WEAKNESS. HERE IS FURTHER PROOF. THIS REPORT WAS POSTED ON THE TESLA MOTOR FORUM TODAY AND SHOWS A PHOTOGRAPH OF A CAR WHOSE SUSPENSION HAS COLLAPSED AFTER RUNNING OVER A POTHOLE. THIS POTHOLE WAS NOT BAD ENOUGH TO DAMAGE THE CAR, THE WHEEL OR THE T…

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20932.3%
ODI 10854980 · 200 mi

THIS IS A REPORT MADE IN THE PUBLIC INTEREST TO ADDRESS THE CONTINUING PROBLEM OF SNAPPING TESLA MODEL S SUSPENSION COMPONENTS. PLEASE NOTE THAT I AM NOT FILING ANY FALSE INFORMATION, THIS IS A GENUINE REPORT MADE TO TRY AND SAVE LIVES. THE VIN BELONGS TO A TESLA WHICH IS IN THE WRECKING YARD BUT IS NOT THE ACTUAL VEHICLE INVOLVED IN THIS MOST RECENT INCIDENT. THERE IS A NEW REPORT FROM CHINA POSTED ON THE TMC FORUM WHICH INCLUDES PHOTOGRAPHS OF BROKEN SUSPENSION PARTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/THE-REAR-AXLE-SHAFT-BROKEN-WITH…

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10725.2%
ODI 11011598 · 3,000 mi

HERE IS A 2017 MODEL S IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25563471&ROWNUMBER=49&LOADRECENT=TRUE&ISNEXT=TRUE THERE IS VERY LITTLE DAMAGE TO THE CAR EXCEPT FOR THE BACK WHEEL WHICH HAS GONE ALL WHOMPY. PLEASE INVESTIGATE THE REASON THAT THE TESLA WHEELS GO WHOMPY SO OFTEN.

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2011.8%
ODI 11195326 · 9,000 mi

HERE IS A TESLA MODEL S IN THE AUCTION SALE YARD HTTPS://WWW.COPART.COM/LOT/27340709 THE BACK LH SUSPENSION HAS SNAPPED OFF COMPLETELY. THIS DOES NOT APPEAR TO HAVE BEEN CAUSED BY IMPACT DAMAGE, IT HAS SIMPLY SNAPPED OFF. CLOSE UP PICTURE SHOWS THAT THE SUSPENSION LINKS AND LOWER ARM HAVE SNAPPED. THIS 2018 CAR IS STILL FITTED WITH THE OLD STYLE FRAGILE LINKS THAT ARE SUPPOSED TO HAVE BEEN REPLACED WITH STRONGER ONES AS NOTIFIED IN TSB : HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF THERE SEEM TO BE MANY CARS ON THE …

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818.2%
ODI 11298299 · 30 mi

THE PASSENGER SIDE FRONT WHEEL GOT DISLODGED FROM THE STRUT AND THE CAR WAS UNCONTROLLABLE. IT WAS IN MOTION ON CITY STREET AFTER JUST GETTING OFF THE HIGHWAY

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1417.5%
ODI 11337788 · 500 mi

I CAN HARDLY BELIEVE MY OWN EYES! HERE IS A 2020 MODEL S IN THE JUNKYARD AAAAAND...THE BACK WHEEL HAS FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36693460?ROWNUMBER=11 NOT IN A COLLISION. THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. OH WELL, AT LEAST THE TESLA SHARE-PRICE IS UNHARMED. I GUESS THAT'S THE MAIN THING. HAVE A GREAT DAY [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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168.9%
ODI 11447508

The rear passenger side Adaptive Suspension wiring harness was either installed improperly or routed improperly and rubbed against the inside of the tire. After many miles, this harness was worn down to the point of breaking electrical contact, which puts the vehicle into a fallback state. When the dampers are disabled, the car becomes floaty and disconnected and is dangerous to drive. There were warnings in the system immediately when this broke. It is available for inspection, as Tesla has stated they cannot fix it for 6 weeks. The problem …

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75.1%
ODI 11498087

Rear tires have alarming wear on the inside, where the inside sidewall meets the tread. This is identical to the other complaints that are logged on NHTSA about Michelin Pilot Sport 4S rear tires on Tesla Model S Plaid cars. Tires are: Michelin Pilot Sport 4S 295/30 ZR21 102Y XL BSW. Specifically, the right rear tires loses pressure and needs to be reinflated. The left rear tire, according to inspection, actually looked worse, but is not yet losing pressure. This is impossible to see or know about without removing the tire or putting the car on…

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43.5%
ODI 11580793

Took my Tesla S Plaid in for a tire rotation and found out that my Tesla model S Plaid cannot be rotated because the tires are worn deeply on the rear left side, the vehicle only has 12,928 miles on it. The Costco representative say it’s unsafe to drive and the tires need to be replaced. The inner side wall was shredded so contacted Tesla and they stated you need an alignment and new tires. I informed them that it’s a new car and I have not done anything wrong with them, such as going off a curb or hit something to cause such a defect, the alig…

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25.3%
ODI 11612498

-The front suspension half shafts or CV joints produce a known vibration through the accelerator pedal, steering wheel at 25-40 mph during cold starts for the first 3-5 minutes of driving. This is a factory new vehicle. The problem is regularly addressed on Tesla owner forums, noting it is present in all new Tesla Model S vehicles 2019 through 2024. -CV joint vibration is typically caused my misalignment that can ultimately lead to premature wear and failures in the suspension system and potentially the vehicle pulling to one side unexpectedly…

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233.3%
ODI 11689981

TIRES WEAR EXCESSIVLY DUE TO INCORECT FACTORY AND NON-ADJUSTABLE CAMBER SETTINGS CAUSING EXTREME SAFTEY CONCERNS/BLOWOUTS, WHICH ARE NOT VISIBLE WITHOUT REMOVAL OF TIRE OR LIFTING OF VEHICLE BY AVERAGE MOTORIST. MY VEHICLE EXPERIENCED THIS WITHIN FIRST 10,000 MILES ON NEW CAR WITH NEW TIRES. FOURTUNEATLY A FLAT LED TO FURTHER INSPECTION AND REPLACEMENT BEFORE INCCURING TRAGIC OR ADVERSE CONSEQUENCES.

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00.0%

No examples available for this selection.

Steering
11.6%
ODI 10885723 · 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER BUMPS AND WOULD PULL TO THE LEFT. AGAIN THE VEHICLE IS IN MOTION AND THIS WAS FELT THE MOST WHEN TURNING FULL MOTION AND/OR BACKING UP AND TURNING. WHEN LOOKING AT ONE OF THE CONTROL-ARM JOINTS AFTER I NOTICED A VERY LOUD CLUNK AND COMPARING IT …

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296.3%
ODI 10534139 · 200 mi

TL* THE CONTACT OWNS A 2013 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL ABNORMALLY TIGHTENED AS IT EXHIBITED AN UNUSUAL CRACKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE SHAM AND RACKING PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

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277.4%
ODI 10694282

TESLA'S RECENT OVER THE AIR SOFTWARE UPDATES HAS CHANGED THE STEERING PERFORMANCE AT HIGHWAY SPEEDS. NOW THE STEERING IS LESS RESPONSIVE. IT IS HARDER TO STEER TO COMPENSATE FOR WIND AND ROAD CONDITIONS. IT'S HARDER TO CONTROL AND STAY IN A LANE IN LESS-THAN-PERFECT CONDITIONS. *TR

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517.6%
ODI 10782978 · 1,000 mi

THIS IS A COMPLAINT ABOUT THE TESLA MODEL S AUTOPILOT SYSTEM WHICH HAS JUST BEEN RELEASED. DESPITE THE DISCLAIMER BY TESLA MOTORS THAT THIS SHOULD BE USED SAFELY WITH HANDS ON THE WHEEL IT IS CLEAR THAT OWNERS ARE NOT GETTING THE MESSAGE. THERE ARE MANY VIDEOS UP ON YOUTUBE SHOWING OWNERS DRIVING FOR LONG DISTANCES TOTALLY HANDS FREE WHILE PAYING LITTLE ATTENTION TO THE ROAD. HERE IS A YOUTUBE VIDEO ENTITLED TESLA AUTOPILOT TRIED TO KILL ME! HTTPS://WWW.YOUTUBE.COM/WATCH?V=MRWXEX8QOXA HE IS USING AUTOPILOT ON AN UNDIVIDED ROAD HERE IS …

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8613.3%
ODI 10882812 · 200 mi

WHILE TEST DRIVING A MODEL S AT A TESLA STORE, SALES REP TOLD ME TO REMOVE MY HANDS FROM THE STEERING WHEEL WHILE ON AUTO PILOT. CAR SUDDENLY SWERVED TO THE RIGHT AT HIGHWAY SPEEDS CAUSING THE CAR TO LEAVE THE REGULAR LANE I WAS TRAVELING IN. THE TESLA REP INSTRUCTED ME THAT I DID NOT HAVE TO KEEP MY HANDS ON THE WHEEL WHICH LEFT ME UNPREPARED FOR THE SUDDEN SWERVE. NAME/ADDRESS ARE LEFT THIS COMPLAINT OFF DUE TO CONCERN ABOUT THE RETALIATORY NATURE OF THE TESLA CEO. TESLA CEO'S OVERLY DEFENSIVEBEHAVIOR HAS A CHILLING AFFECT ON REPORTING IS…

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4711.1%
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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158.9%
ODI 11282952 · 12,000 mi

TWICE RECENTLY WHILE DRIVING ON HIGHWAY AT NIGHT, THE CAR COMPUTER STARTED FAILING. LIGHTS WENT OUT, TURN SIGNALS DIDN'T WORK, EVENTUALLY THE WHOLE SCREEN AND DASHBOARD THAT LET YOU DRIVE TURNED BLANK. I HAD TO FIND A WAY TO QUICKLY PULL TO THE SIDE OF THE ROAD AND RESET THE CAR BY PRESSING AND HOLDING THE TWO BUTTONS ON STEERING WHEEL. THIS IS A VERY UNSAFE CONDITION.

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49.1%
ODI 11187433 · 325 mi

ON MORE THAN ONE OCCASION, WHEN DRIVING IN ENHANCED AUTO-PILOT AND ENGAGED AUTO LANE CHANGE, THE CAR STARTED CHANGING LANES, THEN ABRUPTLY SWERVED BACK INTO MY ORIGINAL LANE. I LOOKED BEHIND ME AND COAST WAS CLEAR. IT'S NOT AT ALL APPARENT WHY THE CAR ABORTS THE LANE CHANGE. I WAS DRIVING THE SPEED LIMIT, 65 MPH ON A 3 LANE HIGHWAY AND I WAS IN A MIDDLE LANE, CHANGING INTO THE RIGHT LANE. FIRST OCCURANCE WAS IN TRAFFIC WITH PLENTY OF SPACE BETWEEN VEHICLES TO EXECUTE A SAFE LANE CHANGE. ONCE THE VEHICLE RETURNS TO THE ORIGINAL LANE IT WILL A…

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1012.5%
ODI 11331735 · 2,000 mi

WHILE DRIVING THE CAR ALL SCREENS FROZE AND THE CAR BECAME TOTALLY UNRESPONSIVE, THE BRAKES WORKED BUT IT WAS A VERY DANGEROUS SITUATION. AFTER APPROXIMATELY 5 MIN THE CAR REBOOTED AND SYSTEMS CAME BACK ON LINE. TESLA SAYS THE USB MIGHT BE CORRUPTED AND CAUSED THE CPU TO HAVE A VERY HIGH USAGE. TESLA ALSO HAS NOT BEEN GOOD ON SERVICE MAKING ME DRIVE TWO HOURS TO GO PICK UP MY CAR. THEY SEEMED TO HAVE LITTLE CARE FOR THE UNSAFE SITUATION AND WERE VERY CAVALIER ABOUT THE ISSUE. I WORRY THAT THIS COULD RESULT IN FATALITIES IF IT HAPPENS…

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2916.2%
ODI 11423327

This has to do with Tesla's new yoke steering wheel. I find myself awkwardly trying to make simple 90 degree turns. However, a more significant turn, such as a legal U turn, is altogether more dangerous. First you must twist your arms upside down to execute the turn, or you need to rotate grips but the wheel is only designed to be gripped while straight/upright. This causes a very real threat of missing your hold on the wheel. Then as you try to controllably/slowly straighten the vehicle the steering wheel rips through your hands before yo…

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2115.2%
ODI 11447274

My Tesla plaid arrived with a yoke steering wheel. The sales associate told me that it's easy to get used to, and that it works well. I have driven the car for a couple weeks now and it is clearly a safety hazard. First off, it is difficult to steer, especially if you need to get out of a dangerous situation quickly. The yokes shape is extremely wide, and you have to reach hand over hand to turn. If you lose control on a icy road and need to keep the wheels facing in the direction that you wish to go, you will be unable to do so. Next, this yok…

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2017.7%
ODI 11501003

The steering wheel and lack of lane change and transmission stocks makes the vehicle hard to control at low speeds. Swiping the screen forward for Drive and backward for Reverse does not create any tactile confirmation. Low speed parking lot maneuvers have already resulted in a few close calls. Along the same lines, the steering wheel makes low speed control difficult. Finally, the missing lane change stocks creates an obstacle for normal and high speed maneuvering as the process is not intuitive, confirmation of the blinker is somewhat absent…

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410.5%
ODI 11590545

I have lane departure, avoidance in lane departure assist both turned off in the settings. Despite this, The alarms are constantly going off (Even when I am not departing a lane). It even overrides my steering inputs incorrectly! 8:28am 5/24/2024 for example, I am pulling into my garage and it’s yanking the steering wheel trying to crash me into the wall. I immediately verified the settings are all still turned off. I have an open service ticket with Tesla where I am supplying them dates and times every time it happens and no one is responding.…

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116.7%
ODI 11713304

The turning signal button on the steering wheel doesn't respond intermittently. It's a safety hazard to not engage a turning signal when making a turn.

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00.0%

No examples available for this selection.

Vehicle Speed Control
11.6%
ODI 11300279 · 65,000 mi

CAUSE UNKNOWN. THE VEHICLE WAS STOPPED JUST BEFORE ENTERING INTO A HEAD IN PARKING SPACE WHEN WITH THE BRAKE DEPRESSED, THE VEHICLE ACCELERATED SUDDENLY AND UNCONTROLLABLY CAUSING IT TO JUMP THE CURB AND TAKE DOWN A RETAINING WALL. IT CONTINUED THROUGH THE WALL UNTIL IT WAS STOPPED BY A TREE. VEHICLE WAS A TOTAL LOSS. VEHICLE SETTINGS AT THE TIME OF INCIDENT WERE AS FOLLOWS: THERE IS NO AUTOPILOT ON THIS MODEL S AND CRUISE CONTROL WAS OFF. ADDITIONALLY, THE CAR WAS SET WITH CREEP MODE OFF. HVAC WAS ON.

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255.4%
ODI 10545230 · 2,850 mi

THE CAR WAS GOING AT ABOUT 5 MPH GOING DOWN A SHORT RESIDENTIAL DRIVEWAY. BRAKE WAS CONSTANTLY APPLIED. THE CAR SUDDENLY ACCELERATED. IT HIT A CURB AND THE MIDDLE PORTION OF THE CAR LANDED ON A 4.5 FT HIGH VERTICAL RETAINING WALL. THE WALL IS ONE FOOT AWAY FROM THE CURB. THE FRONT PORTION OF THE CAR WAS HANGING UP IN THE AIR. THE CAR WAS AT ABOUT 45 DEGREE UP AND ABOUT 20 DEGREE TILTED TOWARD THE RIGHT SIDE. AN ENGINEER FROM TESLA SAID THE RECORD SHOWED THE ACCELERATING PEDAL WAS STEPPED ON AND IT ACCELERATED FROM 18% TO 100% IN SPLIT SECOND. H…

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226.0%
ODI 10639849 · 1,200 mi

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD, JUMPED THE CURB, AND CRASHED INTO A BUILDING. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

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406.0%
ODI 10764853 · 2,140 mi

CAR WAS PARKED IN THE PARKING LOT . WHILE BACKING THE CAR, IT SPIN FAST OUT OF CONTROL EVEN THOUGH BACKING WAS STARTED AT A VERY SLOW SPEED . CAR STOPPED AFTER HITTING FOUR VEHICLES DIRECTLY, AND ONE OF THE VEHICLE HIT OTHER TWO VEHICLES. MAJOR DAMAGE ON THE TESLA CAR IS ON DRIVER SIDE AT BACK, WHERE IT HIT OTHER CARS. IT SPIN ALMOST 180 DEGREES FACING IN THE OPPOSITE DIRECTION. IT HIT THE CARS ON BOTH SIDE OF THE PARKING LOT LANE .IT ALL HAPPENED IN 2 TO 3 SECONDS. I WONDER, IF THERE IS AUTOMATIC CONTROL IN THE CAR SO THAT IT DOES NOT …

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8112.5%
ODI 10864163 · 2,000 mi

UNINTENDED ACCELERATION OCCURRED ON 2 SEPARATE OCCASIONS WITH 2 DIFFERENT DRIVERS WITHIN 2 WEEKS. MODEL S 70D INCIDENT 1: MY WIFE WAS AT A STOP SIGN. SHE REMOVED HER FOOT FROM THE BRAKE AND BEFORE APPLYING THE ACCELERATOR THE CAR SURGED FORWARD AGGRESSIVELY. SINCE HER FOOT NEVER TOUCHED THE ACCELERATOR SHE WAS ABLE TO APPLY THE BRAKE AND STOP WITHIN 8-10 FEET. SHE WAS VISIBLY SHAKEN WHEN SHE GOT HOME BUT, REGRETTABLY, NO REPORT WAS FILED. INCIDENT 2: ABOUT 2 WEEKS LATER, MAY 6, I WAS PULLING INTO MY GARAGE WITH MY WIFE AND BABY IN THE VEH…

Look up ODI 10864163 at NHTSA ↗

358.3%
ODI 11005992 · 600 mi

ON JULY 13, 2017, MY TESLA WAS DRIVING SOUTH ON THE I-680 IN THE VICINITY OF FREMONT, CALIFORNIA. MY VEHICLE WAS IN SELF-DRIVE MODE TRAVELING IN THE LEFT-MOST LANE AT 65 MPH. MY HANDS WERE ON THE STEERING WHEEL. WE ENTERED A LONG CURVE TO THE RIGHT AND APPROACHED STOPPED CARS AHEAD OF US. THE SELF-DRIVE MODE IN MY TESLA THEN STOPPED OPERATING AND I WAS LEFT TO SUDDENLY HAVE TO STEER THE TESLA ONTO THE LEFT SHOULDER OF THE HIGHWAY IN ORDER TO AVOID HITTING THE VEHICLE DIRECTLY AHEAD OF ME. THIS ALL OCCURRED UNDER CLEAR SKIES AND DRY ROAD CONDITI…

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2716.0%
ODI 11100216 · 214 mi

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SOUGHT MEDICAL ATTENTION TEN DAYS LATER FOR A STERNAL FRACTURE. THE TESLA BUENA PARK DEALER (6692 AUTO CENTER DR., BUENA PARK, CA 90621, [phone removed]) WAS CONTACTED AND THE VEHICLE WAS TOWED TO A TESLA APPROVED FACILITY TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ON BOARD DIAGNOSTIC TESTING REPORTED THAT THE ACCELERATOR PEDAL WAS DEPRESS…

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36.8%
ODI 11269912 · 76 mi

TL* THE CONSUMER OWNS A 2019 TESLA MODEL S. THE CONSUMER STATED THAT WHILETHEY WERE PULLING INTO THE DRIVEWAY UNKNOWN, THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE DOOR AND WALL. THE AIR BAGS DID NOT DEPLOY, AND THE STEERING WHEEL AND BRAKES SEIZED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76.2. *BF ORI NUMBER (XXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSON…

Look up ODI 11269912 at NHTSA ↗

810.0%
ODI 11340664 · 1,500 mi

AS I WAS DRIVING, SUDDENLY MY SPEEDOMETER DECIDED TO STOP WORKING AND SHOWED 0MPH. IT HAPPENED TO ME TWICE ON SEPARATE OCCASIONS. REBOOTING THE SYSTEM FIXED THE ISSUE. I SPOKE TO TESLA SERVICE CENTER AND THEY TOLD THEY FOUND A FIRMWARE PROBLEM (THE SERVICE MANAGER TOLD ME IT IS THE 1ST TIME HE SAW THIS ISSUE) AND EXPECT A FIX SOMETIME IN THE FUTURE. TO MY QUESTION IF SPEEDOMETER COULD STOP WORKING AGAIN, HE SAID "YES, THERE ARE NO GUARANTEES IN LIFE. THE PROBLEM WILL BE SOLVED WITH THE NEW FIRMWARE." TO MY QUESTION WHEN, HE SAID "I HAVE NO CLUE…

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147.8%
ODI 11373709 · 275 mi

DRIVING ON HIGHWAY AT 65-70 MPH WITH AUTO PILOT AND SPEED CONTROL ENGAGED. WENT TO CHANGE LANES FROM LEFT TO RIGHT. PUT ON TURN SIGNAL, CANCELLED AUTO PILOT BY TURNING STEERING WHEEL TO RIGHT AND MOVED TO OPEN RIGHT LANE. THERE WERE NO VEHICLES AROUND US AT ALL. THE CAR SUDDENLY, UNEXPECTEDLY, AND VERY SHOCKINGLY SLAMMED ON THE BRAKES CAUSING ITEMS TO BE TOSSED AROUND IN THE CAR, ENGAGING ALL OF OUR SEAT BELTS WITH SOME DISCOMFORT, AND SENDING SOME LOUD ALARM OR WARNING SOUND TO GO OFF IN THE CAR. IT SCARED ME, MY WIFE AND DAUGHTER VERY MUCH. I…

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96.5%
ODI 11463556

I have used the self driving feature of my 2022 Tesla Model S on several highway trips, most recently a round trip between Seattle and Palm Springs. The following problems with the Tesla self driving feature were noted. (My car has only the basic self driving feature, not the full self driving upgrade) 1. Random “phantom braking” where the car, without apparent reason, suddenly braked. 2. On several occasions the car abruptly swerved off toward an off ramp. I think this occurred when the white line marking the side of the road was interru…

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65.3%
ODI 11519675

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…

Look up ODI 11519675 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

250.0%
ODI 11744863

Supervised FSD does not have a remedy if it assigns an incorrect speed limit to the current roadway. The only action available is to disengage FSD. This incorrect speed limit happens quite often, especially in construction zones with temporary speed limit changes. Tesla used to have a ‘max speed’ setting that the driver could use to override an incorrect speed limit, but they removed that capability.

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Forward Collision Avoidance: Adaptive Cruise Control
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

71.9%
ODI 11388365 · 104,000 mi

THE ENTIRE SCREEN WENT BLACK AND IT STARTED SHOWING THE BACKUP CAMERA. I COULDN'T FIX IT EVEN BY RESTARTING IT. NOTIFICATIONS INCLUDED- CENTER DISPLAY UNAVAILABLE, IT ALSO AFFECTED THE TURN SIGNAL WHILE DRIVING AND CRUISE CONTROL. OTHER SAFETY FEATURES OF THE VEHICLE WERE ALSO UNAVAILABLE.

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203.0%
ODI 11384859 · 44,500 mi

2015 MODEL S P85D WITH FAILED MCU (MEDIA CONTROL UNIT) SINCE BEGINNING OF JULY. TESLA STILL DOES NOT HAVE A PART TO REPAIR MY CAR. A TEMPORARY FIX IN AUGUST ONLY LASTED AROUND 4 WEEKS AND COMPLETELY FAILED AGAIN. WHEN MCU FAILS, ALL SAFETY FEATURES ARE NOT AVAILABLE. NO BACKUP CAMERA. NO TURN SIGNAL. NO CONTROL ON HEADLIGHT SO IF IT RAINS DURING THE DAY I CAN'T MAUALLY TURN HEADLIGHT ON EITHER. BASICALLY JUST A CAR THAT MOVES AND STOPS WITHOUT ANY OTHER FUNCTION. TESLA IS NOT TAKING THE PROBLEM SERIOUSLY AND WAITING NEARLY 1/2 A YEAR …

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233.6%
ODI 11374070 · 68,000 mi

2 WEEKS AGO I WAS DRIVING DOWN THE FREEWAY AT NIGHT. MY INFOTAINMENT UNIT TURNED BLACK, I LOST: 1.. AUTO PILOT 2. HVAC 3. EXTERIOR LIGHTS 4. RADIO 5. MAPS, BLINKERS WHEN I CONTACTED TESLA, THEY SAID NOTHING WAS WRONG WITH MY CAR. WE COULD HAVE EASILY GOT INTO AN ACCIDENT LOSING THESE VITAL THINGS. HOW DO YOU GET TESLA TO FIX THIS AND WHAT IS THE RIGHT FIX?

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4711.1%
ODI 11376820 · 27,000 mi

TESLA MCU FAILS INTERMITTENTLY- RENDERING AUTOPILOT AND ALL SAFETY FEATURES ASSOCIATED USELESS. ALSO CAUSES EXTREME SCARE TO DRIVER WHEN FAILURE OCCURS, AS THEY BELIEVE CAR IS OFF/NOT WORKING. OCCURS ON NUMEROUS OCCASIONS, BOTH ON STARTUP AND WHILE DRIVING.

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3118.3%
ODI 11377444 · 19,700 mi

WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT

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818.2%
ODI 11449929

This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..

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1417.5%
ODI 11450764

The latest tesla update has caused significant increased number of "phantom breaking" episodes when using just cruise control on state highways. I had at least 10 episodes on my last 100 mile drive (not using autopilot, just cruise control). Worst events caused rapid breaking from highway speed of 65 mph down to 40-45 mph with warning messages and audible alarms. Non of the events needed breaking. The worst two events were on straight sections of road with no oncoming traffic or other potential obstruction. I do not feel safe using cruise …

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2614.5%
ODI 11443479

This was a Autodrive malfunction event on a brand new Tesla Model S. I was in standstill traffic when my car, which had been engaged in Autodrive, lurched forward and suddenly accelerated at a high rate of speed into the car in front of us, without any driver prompts. The problem was immediately reported to Tesla who has been delaying in providing the data logs and engineering analysis for over two months. Tesla did what they called a "safety inspection" after the crash and says the car is fine. They have refused to try and replicate the ma…

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2618.8%
ODI 11467564

During our first road trip with this auto, we traveled along I-76 and I-80 on clear days; after setting the "traffic-aware cruise control" (aka adaptive cruise control), the car would brake randomly and for no apparent reason (such as approaching a car ahead of us). This happened so frequently as to make the feature useless during much of the drive. At other times during our trip, the cruise control would seem to work for a while, then start with random braking. On two-lane highways, though it didn't seem to regard oncoming cars in the oppos…

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1210.6%
ODI 11519675

3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to post…

Look up ODI 11519675 at NHTSA ↗

25.3%
ODI 11636970

“Full self driving” was sitting at a red light at 5:07 PM and observed a light a block ahead of us turn green and accelerated through the red light with no warning or time to react

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00.0%

No examples available for this selection.

250.0%
ODI 11696712

Car will just brake on the highway with out warning. Cruise control will just randomly change speeds. I was traveling on an overpass and speed dropped to 35 then jumped to 60mph.

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Service Brakes
11.6%
ODI 11434069 · 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but prov…

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214.6%
ODI 10567108

SOME CUSTOMERS ARE REPORTING POOR FRICTION BRAKING PERFORMANCE AFTER RAIN, SNOW OR CAR WASHES. ALLEGEDLY THERE IS AT LEAST ONE ACCIDENT FROM REDUCED FRICTION BRAKE EFFECTIVENESS IN WET CONDITIONS. MANY ALLEGE THAT SOMETIMES IN WET CONDITIONS THE FRICTION BRAKES TAKE SEVERAL SECONDS TO BECOME EFFECTIVE. *TR

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102.7%
ODI 10671718

REPORTEDLY SEVERAL TESLA MODEL S' HAVE HAD ANTILOCK AND POWER ASSIST FAILURES WITH THE BRAKING SYSTEM. *TR

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213.1%
ODI 10824059

I AM A CONCERNED CITIZEN FROM OUTSIDE USA AND I AM FILING THIS COMPLAINT FOR THE SAFETY OF THE PUBLIC. FICTITIOUS USA ADDRESS SUPPLIED AND VIN OF A WRECKED TESLA TO COMPLY WITH WEBSITE REQUIREMENTS. MY CORRECT PHONE NUMBER IS +61 416114689 (AUSTRALIA) HERE IS A THREAD FROM A WEB FORUM IN NORWAY THAT DISCUSSES INSTANCES OF TOTAL BRAKE FAILURE. DIGIMAN JR. MEMBER A: TOTAL BRAKE FAILURE REPLY # 78 ON: TODAY AT. 7:59 P.M. " QUOTE FROM: MUFFINMAN ON TODAY AT. 6:51 P.M. SOUNDS ALMOST TOO ME LIKE YOU SHOULD NOT HAVE GOTTEN THIS "NORD…

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538.2%
ODI 10882812 · 200 mi

WHILE TEST DRIVING A MODEL S AT A TESLA STORE, SALES REP TOLD ME TO REMOVE MY HANDS FROM THE STEERING WHEEL WHILE ON AUTO PILOT. CAR SUDDENLY SWERVED TO THE RIGHT AT HIGHWAY SPEEDS CAUSING THE CAR TO LEAVE THE REGULAR LANE I WAS TRAVELING IN. THE TESLA REP INSTRUCTED ME THAT I DID NOT HAVE TO KEEP MY HANDS ON THE WHEEL WHICH LEFT ME UNPREPARED FOR THE SUDDEN SWERVE. NAME/ADDRESS ARE LEFT THIS COMPLAINT OFF DUE TO CONCERN ABOUT THE RETALIATORY NATURE OF THE TESLA CEO. TESLA CEO'S OVERLY DEFENSIVEBEHAVIOR HAS A CHILLING AFFECT ON REPORTING IS…

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255.9%
ODI 11015893 · 620 mi

WHILE TURNING RIGHT AND SLOWLY PULLING INTO A PARKING SPACE WHEN I HIT THE BRAKE THE CAR ACCELERATED RAPIDLY AND JUMPED OVER THE BUMPER AND LANDED IN A GRASSY SPOT. FORTUNATE IT DIDN'T HIT ANYTHING OR ANYONE, I'M CONCERNED THAT THIS COULD HAPPEN AGAIN AND NOT HAVE A BENIGN OUTCOME. TESLA'S FIRST REACTION IS "I" MUST HAVE HIT THE GAS PETAL BY MISTAKE; I WOULD LIKE TO ACCEPT THAT HOWEVER I DON'T. TO START A TESLA YOU TOUCH THE BRAKE, MORE TESTING IS NEEDED TO ASSURE BRAKES DON'T CREATE FALSE ACCELERATION THIS IS A VERY DANGEROUS SITUATION. I WA…

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2514.8%
ODI 11102347 · 49 mi

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. WHILE APPROACHING A RED LIGHT, THE SPEED INCREASED AND THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DROVE THROUGH THE TRAFFIC LIGHT AND CRASHED INTO A VEHICLE THAT WAS MAKING A LEFT TURN. THE FRONT DRIVER'S AIR BAG AND KNEE AIR BAGS DEPLOYED. THE FRONT DRIVER'S SIDE CURTAIN AIR BAGS HAD NOT DEPLOYED. THE DRIVER SUSTAINED SHOULDER AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION REPAIR FA…

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715.9%
ODI 11449929

This is my 6th trip with 2019 Tesla S from Chicago to San Francisco / 1st time SO MANY “PHANTOM BRAKING” incidents / FLAT TIRE WARNING error / screen shut off 3 times …..

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67.5%
ODI 11417545

Stability control disabled, steering assist disabled, airbags disabled, brake system altered for weeks before service request. In addition, steering wheel moved uncontrollably while parked, with car off, and no one in it for over eight hours. Finally, entire system locked after a factory reset. Locking the doors, preventing entry, and showing the transmission in neutral. Tesla’s service model is inhuman, meaning they don’t allow conversation with a human, but instead require scheduling service through their phone app. The app recorded these iss…

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168.9%
ODI 11373709 · 275 mi

DRIVING ON HIGHWAY AT 65-70 MPH WITH AUTO PILOT AND SPEED CONTROL ENGAGED. WENT TO CHANGE LANES FROM LEFT TO RIGHT. PUT ON TURN SIGNAL, CANCELLED AUTO PILOT BY TURNING STEERING WHEEL TO RIGHT AND MOVED TO OPEN RIGHT LANE. THERE WERE NO VEHICLES AROUND US AT ALL. THE CAR SUDDENLY, UNEXPECTEDLY, AND VERY SHOCKINGLY SLAMMED ON THE BRAKES CAUSING ITEMS TO BE TOSSED AROUND IN THE CAR, ENGAGING ALL OF OUR SEAT BELTS WITH SOME DISCOMFORT, AND SENDING SOME LOUD ALARM OR WARNING SOUND TO GO OFF IN THE CAR. IT SCARED ME, MY WIFE AND DAUGHTER VERY MUCH. I…

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118.0%
ODI 11474849

While on A/P cruising on the free way the car slow down and start braking on its own !!

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54.4%
ODI 11540722

This is the second time in the last two weeks that my backup camera has stopped working. I have talk to the service center about this I was told that it is not a safety issue but a convenience to the driver and that I should use my mirrors and turn my head around to see what is behind me. I have taken my car in the service center to see if they can fix the problem (8/23/2023). Backup camera worked for a while than stopped again . I have made another appointment with the service center to see if they can fix the problem (8/29/2023.

Look up ODI 11540722 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

125.0%
ODI 11696712

Car will just brake on the highway with out warning. Cruise control will just randomly change speeds. I was traveling on an overpass and speed dropped to 35 then jumped to 60mph.

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Exterior Lighting
58.2%
ODI 11426091

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it appears that Tesla is not replacing it with a new unit. Instead it is a refurbished unit. Just days after servicing I got in the car to drive and the following error comes up on the touchscreen: "Center display memory storage device is degraded. Witho…

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153.3%
ODI 10574317

TESLA MODEL S. HAS PROBLEMS THAT WITH LITTLE OR NO NOTICE THE CAR CAN QUIT, LEAVING THE CAR AND OCCUPANTS STRANDED DANGEROUSLY IN HEAVY TRAFFIC, SOMETIMES WITH NO LIGHTS. ALLEGEDLY THE TRACTION BATTERY, DRIVE UNIT, CONTACTOR, INVERTER, CONVERTER AND/OR 12 V ACCESSORY BATTERY CAN SUDDENLY FAIL CAUSING THE TESLA TO QUIT WITH LITTLE OR NO WARNING, THEN COASTING TO A STOP. ALLEGEDLY IN SOME CASES AFTER THE VEHICLE COMES TO A STOP THE 12 V BATTERY AND SYSTEMS WILL QUICKLY FAIL, PREVENTING PARKING LIGHTS AND HAZARD LIGHTS FROM BEING USED AND PREVENTI…

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277.4%
ODI 10748663

TESLA MODEL S DO NOT CONFORM TO LIGHTING STANDARD 108. THE MODEL S DO NOT HAVE A YELLOW REFLEX REFLECTOR LOCATED ON THE FRONT OF THE VEHICLE VISIBLE FROM THE SIDE. NATL HIGHWAY TRAFFIC SAFETY ADMIN., DOT 571.108, NT.TABLE IAREQUIRED LAMPS AND REFLECTIVE DEVICES PAGE 476. HTTP://WWW.GPO.GOV/FDSYS/PKG/CFR-2011-TITLE49-VOL6/PDF/CFR-2011-TITLE49-VOL6-SEC571-108.PDF THEY NEED TO ADD THE REFLECTOR TO MAKE THE VEHICLE LEGAL FOR STREET USE.

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446.6%
ODI 11207819

THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BR…

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497.6%
ODI 10995446 · 7,500 mi

INTERMITTENT WINDSHIELD WIPERS MAY FAIL. HAS HAPPENED TWICE, VIDEO CAPTURED FOR SECOND EVENT. HEADLIGHTS HAVE TURNED OFF ON THREE SEPARATE OCCASIONS WHILE DRIVING IN DARK. MOST RECENT EVENT WAS CAPTURED ON DASHCAM, AS WELL AS IPHONE VIDEO, WITH MULTIPLE TEST SCENARIOS (TURNING THEM FROM AUTO TO ON, AND BACK AGAIN. REBOOTING COMPUTER INTERFACE, ETC). THIS IS VERY DANGEROUS, AND COULD CAUSE SERIOUS HARM OR DEATH. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A9Q1PXP2LP4 HTTPS://WWW.YOUTUBE.COM/WATCH?V=CNSW9BDQ0O8 HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZEKI…

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266.1%
ODI 11331659 · 49,000 mi

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

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84.7%
ODI 11282440 · 10 mi

BACKUP LIGHTS ARE INADEQUATELY BRIGHT AT NIGHT, IN DARK SITUATIONS ALLOWING NO ABILITY TO MAKE OUT GROUND FEATURES WHEN BACKING UP. TESLA HAS UPDATED FIRMWARE AND REPLACED CAMERA WITH NO IMPROVEMENT. SAFETY DEFECT OF BEING UNABLE TO SEE BEHIND CAR WHEN BACKING UP AT NIGHT NOT FIXED, SEEMS TO BE A DESIGN PROBLEM WITH THE CAR.

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24.5%
ODI 11242154 · 2,730 mi

ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET A…

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00.0%

No examples available for this selection.

42.2%
ODI 11427096

My car has a « yoke » steering wheel that feels unsafe and should be illegal along with the touch turn signals and horn. I almost crashed today when I had to swerve to avoid a mother crossing the road with her child. I tapped on the honk, but unfortunately, it’s not in the middle of the steering wheel as one one would expect, but it’s a small touch button right next to the cruise control touch button. each time i need to engage it, I have to take my arms off the road and find this button. It’s very distracting, especially in emergency situati…

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64.3%
ODI 11462603

The Left headlight does not work and the airbag compartment is protruding out at a weird angle. This has been like this since delivery.

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54.4%
ODI 11569741

The design of the car which uses turn signal buttons on the steering wheel instead of the traditional stalks creates a critical safety hazard. When attempting to use a turn signal while the steering wheel is turned (which happens when pulling out for circular driveways, making two very quick turns, or in emergency maneuvers), it is nearly impossible to find these buttons and be able to press the correct button. In fact, when the steering wheel is turned 180 degrees, the left and right buttons point in the wrong directions, and even if you can …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System65,750–106,535 mi78,000 mi22
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

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ODI 11330507 · 68,000 mi

EACH TIME THE TESLA S IS STARTED THE LARGE TOUCH DISPLAY SCREEN IS INOPERATIVE. NO FUNCTION ON THE SCREEN WORKS. THE REARVIEW CAMERA, CELL PHONE OR ANY FUNCTION-HAVE,SUNROOF,GARAGE DOOR CLOSE, ETC. THE SCREEN HAS TO BE RESET TAKING 5 MINUTES. THE CAR CAN BE DRIVEN BY ALL SCREEN FUNCTIONS INCLUDING CHARGING ARE IMPACTED. *TR

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ODI 11330611 · 95,000 mi

TOUCHSCREEN LOCKS UP AND PERIODICALLY NEEDS TO BE REBOOTED WHEN DRIVING DOWN THE ROAD. GETTING WORSE, ALSO NEEDS TO BE REBOOTED EACH MORNING WHEN STARTING. SEVERAL TIMES THE TOUCHSCREEN NEEDS TO BE REBOOTED MULTIPLE TIMES IN A ROW. DID ASK A TESLA SERVICE PERSON ABOUT IT TODAY, THEY SEEM WELL AWARE OF THE PROBLEM BUT WILL NOT FIX SINCE THE CAR IS OUT OF WARRANTY. I CONSIDER IT A SAFETY ISSUE, DO NOT FEEL SAFE REBOOTING WHILE DRIVING. I PURCHASED THE VEHICLE AT SALVAGE WITH SOME BODY DAMAGE, FIX MYSELF ABOUT 2 YEARS AGO. IN NO WAY IS THIS ISS…

Look up ODI 11330611 at NHTSA ↗

Unknown Or Other42,907–66,250 mi51,850 mi8
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

ODI 11330643 · 43,904 mi

THE TOUCHSCREEN ON MY 2012 TESLA MODEL S BECOMES UNRESPONSIVE EACH TIME I START THE CAR. THIS DRAMATICALLY LIMITS THE CAR'S FUNCTIONALITY AND REQUIRES A SEVERAL MINUTE LONG RESET PROCESS. THE CAR IS STATIONARY AS IT HAPPENS WHEN I FIRST TRY TO START IT. *TR

Look up ODI 11330643 at NHTSA ↗

ODI 11330717 · 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Look up ODI 11330717 at NHTSA ↗

Suspension20,000–67,000 mi50,000 mi9
ODI 10785486 · 5,000 mi

I AM FILING THESE COMPLAINTS IN THE PUBLIC INTEREST. I AM NOT A TESLA OWNER AND I HAVE NO INVESTMENT IN TESLA NOR DO I HOLD ANY SHARES IN THE STOCK-MARKET. THIS CAR IS IN THE WRECKING YARD. THE FRONT SUSPENSION HAS FAILED AND THE WHEEL IS PUSHED BACK AGAINST THE HIGH VOLTAGE CONTROLLER. HTTP://WWW.SALVAGERESELLER.COM/VEHICLES/DETAILS/32315405-2012-TESLA-MODEL-S-CA-SAN-DIEGO THERE IS NO OTHER DAMAGE THAT COULD ACCOUNT FOR THE SUSPENSION FAILURE. THERE WAS A CRASH BACK IN 2013 WHICH WAS BLAMED ON THE DRIVER OF THE OTHER CAR. HTTP:…

Look up ODI 10785486 at NHTSA ↗

ODI 10789052 · 10,000 mi

THIS IS THE STOLEN CAR WHICH CRASHED IN HOLLYWOOD. PHOTOGRAPHS AT THE SCENE SHOW 3/4 OF A WHEEL AND THE TIRE LYING ON THE GROUND. HERE IS THE LISTING AT THE SALVAGE AUCTION SITE. HTTP://IMGUR.COM/A/H7ROA THE CRASH SITE IMAGES HOW THE FRONT WHEEL BROKEN LOOSE. THE SALVAGE YARD PHOTOGRAPHS SHOW THE OTHER 1/4 OF THE WHEEL STILL BOLTED TO THE BROKEN KINGPIN. THE WHEEL HAS BEEN SLICED IN TWO WHILE STILL ROLLING ON THE ROAD. IT WOULD BE IMPOSSIBLE FOR THAT SLICING TO HAVE OCCURRED POST IMPACT. THERE ARE 100,00 OF THESE CARS ON ROADS AROUND …

Look up ODI 10789052 at NHTSA ↗

ODI 10885723 · 67,000 mi

NOTICED THIS PROBLEM AFTER I WAS BACKING UP AND TURNING MY WHEELS AND WOULD HEAR A LOUD METAL ON METAL "CLUNK" OR "GRINDING" SOUND. IT WAS COMING FROM THE FRONT-LEFT SUSPENSION AND WOULD OCCUR CAUSING MY WHEEL AND STEERING TO FEEL LIKE IT WAS SKIPPING. I NOTICED AND MY STEERING FELT "LOOSE" OVER BUMPS AND WOULD PULL TO THE LEFT. AGAIN THE VEHICLE IS IN MOTION AND THIS WAS FELT THE MOST WHEN TURNING FULL MOTION AND/OR BACKING UP AND TURNING. WHEN LOOKING AT ONE OF THE CONTROL-ARM JOINTS AFTER I NOTICED A VERY LOUD CLUNK AND COMPARING IT …

Look up ODI 10885723 at NHTSA ↗

Exterior LightingToo few reports for a range51,000 mi1 (sparse)
ODI 11434130 · 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as need…

Look up ODI 11434130 at NHTSA ↗

Power TrainToo few reports for a range59,000 mi3 (sparse)
ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

ODI 11422548 · 59,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed that the drive unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 59,000.

Look up ODI 11422548 at NHTSA ↗

ODI 11434069 · 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but prov…

Look up ODI 11434069 at NHTSA ↗

Visibility/WiperToo few reports for a range70,850 mi2 (sparse)
ODI 11385791 · 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL S LIKE MINE AND EVEN THE BRAND NEW TESLA MODEL 3 AND MODEL Y WITH JUST LESS THAN 10O MILES. THIS CLEARLY IS A HUGE NEGLIGENCE ON THE PART OF TESLA NOT WANTING TO FIX THE ISSUE. HOWEVER, NOW RIGHT AFTER GETTING THE CONTROL TOUCH SCREEN ISSUE ADDRESS…

Look up ODI 11385791 at NHTSA ↗

ODI 11397299 · 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, PA SERVICE CENTER TOLD ME MY VEHICLE IS NOT IN THE WARRANTY PARAMETERS (THE TESLA WARRANTY ADJUSTMENT PROGRAM STATED 8YEARS/100K MILES. MY CAR HAS LESS THAN 100K MILES AND INITIAL DELIVERY WAS NOVEMBER 24TH 2012 - SO TESLA LANCASTER, PA WAS WRONG ABO…

Look up ODI 11397299 at NHTSA ↗

Back Over PreventionToo few reports for a range41,500 mi2 (sparse)
ODI 11397709 · 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEEDING THE CENTER DISPLAY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED.…

Look up ODI 11397709 at NHTSA ↗

ODI 11434130 · 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as need…

Look up ODI 11434130 at NHTSA ↗

Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/UnitToo few reports for a range36,000 mi2 (sparse)
ODI 11395449 · 40,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA SERVICE CENTER (11163 SANTA MONICA BLVD, LOS ANGELES, CA 90025, [phone removed]) WHERE IT WAS DIAGNOSED WITH NEEDING THE MEDIA CONTROL UNIT AND MOTHERBOARD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V035000 (EXTERIOR LIGHTING, VISIBILITY, BACK OVER PREVENTION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFAC…

Look up ODI 11395449 at NHTSA ↗

ODI 11397709 · 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEEDING THE CENTER DISPLAY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED.…

Look up ODI 11397709 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-121None
ODI 11707948

In the evening of [XXX] of this year, the driver door airbag in my 2012 Tesla Model S self-deployed as I opened the car door to exit after parking in my garage. I brought the car to the Tesla dealer in Buena Park California, and they told me they could not fix it because the car’s warranty had already expired. I was not concerned about getting it fixed for free under warranty, but wanted Tesla to acknowledge that this was a serious safety hazard and what could be done to prevent this from happening again, seriously injuring me or someone else …

Look up ODI 11707948 at NHTSA ↗

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-061None
ODI 11744727

In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to access it because the keys had been locked inside, and the battery had…

Look up ODI 11744727 at NHTSA ↗

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2108 reports

2022: 108 complaints · 2023: 103 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225689108
20232888103
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213602
202311300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherSuspensionExterior LightingPower TrainVisibility/WiperBack Over PreventionEquipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit
Electrical System—
7
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

ODI 11330717 · 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Look up ODI 11330717 at NHTSA ↗

ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

1
ODI 11376392 · 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU TURNS OFF. THE FRONT SUSPENSION LINKS WEAR OUT PREMATURELY DUE TO A POOR DESIGN AND THE WEIGHT OF THE VEHICLE. REPAIRS ARE COSTLY DUE THE MAIN HIGH VOLTAGE BATTERY NEEDING TO BE REMOVED IN ORDER TO REMOVE THE SUSPENSION LINK BOLTS.

Look up ODI 11376392 at NHTSA ↗

4
ODI 11426091

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it appears that Tesla is not replacing it with a new unit. Instead it is a refurbished unit. Just days after servicing I got in the car to drive and the following error comes up on the touchscreen: "Center display memory storage device is degraded. Witho…

Look up ODI 11426091 at NHTSA ↗

ODI 11432144

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

Look up ODI 11432144 at NHTSA ↗

ODI 11435793

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles left on the battery is under 120 or so). After a quick stop (2 minutes out of the car), the turn signals will start working, and the driver display will show the blinking turn signal when they work, but it will not display when they do not work. An…

Look up ODI 11435793 at NHTSA ↗

2
ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

ODI 11744727

In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to access it because the keys had been locked inside, and the battery had…

Look up ODI 11744727 at NHTSA ↗

5
ODI 11385791 · 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL S LIKE MINE AND EVEN THE BRAND NEW TESLA MODEL 3 AND MODEL Y WITH JUST LESS THAN 10O MILES. THIS CLEARLY IS A HUGE NEGLIGENCE ON THE PART OF TESLA NOT WANTING TO FIX THE ISSUE. HOWEVER, NOW RIGHT AFTER GETTING THE CONTROL TOUCH SCREEN ISSUE ADDRESS…

Look up ODI 11385791 at NHTSA ↗

ODI 11397299 · 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, PA SERVICE CENTER TOLD ME MY VEHICLE IS NOT IN THE WARRANTY PARAMETERS (THE TESLA WARRANTY ADJUSTMENT PROGRAM STATED 8YEARS/100K MILES. MY CAR HAS LESS THAN 100K MILES AND INITIAL DELIVERY WAS NOVEMBER 24TH 2012 - SO TESLA LANCASTER, PA WAS WRONG ABO…

Look up ODI 11397299 at NHTSA ↗

ODI 11432144

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

Look up ODI 11432144 at NHTSA ↗

00
Unknown Or Other
7
ODI 10959509 · 70,000 mi

THE RIGHT REAR DOOR HANDLE BECAME NON-FUNCTIONAL WHEN ATTEMPTING TO OPEN THE CAR FROM OUTSIDE THE CAR. AFTER SERVICE BY THE MANUFACTURER (TESLA), THE DOOR HANDLE BECAME EXTERIORLY FUNCTIONAL, ALTHOUGH TO A DECREASED AMOUNT COMPARED TO OPTIMAL PERFORMANCE, BUT WAS LEFT IN A STATE OF INOPERABILITY FROM THE INTERIOR OF THE CAR. PULLING ON THE DOOR HANDLE FROM THE INSIDE WOULD NOT OPEN THE DOOR. IN THE EVENT OF A CRASH FROM THE LEFT SIDE, THE PASSENGER IN THE RIGHT REAR SEAT WOULD BE TRAPPED WITHOUT RECOURSE.

Look up ODI 10959509 at NHTSA ↗

ODI 11330717 · 39,916 mi

LOSS OF REAR VIEW CAMERA. THE MIDDLE TOUCH SCREEN OR MCU QUIT WORKING. THIS IS MY 3RD MCU. THE CAR HAS 41K MILES. THE LAST ONE LASTED JUST OVER 1 YEAR, JUST OUT OF A 1 YEAR WARRANTY. THE MCU CONTROLS ALMOST ALL FEATURES OF THE CAR, INCLUDING THE REAR CAMERA FOR BACKING UP. *TR

Look up ODI 11330717 at NHTSA ↗

ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

—
1
ODI 11376392 · 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU TURNS OFF. THE FRONT SUSPENSION LINKS WEAR OUT PREMATURELY DUE TO A POOR DESIGN AND THE WEIGHT OF THE VEHICLE. REPAIRS ARE COSTLY DUE THE MAIN HIGH VOLTAGE BATTERY NEEDING TO BE REMOVED IN ORDER TO REMOVE THE SUSPENSION LINK BOLTS.

Look up ODI 11376392 at NHTSA ↗

0
2
ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

ODI 11744727

In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to access it because the keys had been locked inside, and the battery had…

Look up ODI 11744727 at NHTSA ↗

1
ODI 11385791 · 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL S LIKE MINE AND EVEN THE BRAND NEW TESLA MODEL 3 AND MODEL Y WITH JUST LESS THAN 10O MILES. THIS CLEARLY IS A HUGE NEGLIGENCE ON THE PART OF TESLA NOT WANTING TO FIX THE ISSUE. HOWEVER, NOW RIGHT AFTER GETTING THE CONTROL TOUCH SCREEN ISSUE ADDRESS…

Look up ODI 11385791 at NHTSA ↗

00
Suspension
1
ODI 11376392 · 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU TURNS OFF. THE FRONT SUSPENSION LINKS WEAR OUT PREMATURELY DUE TO A POOR DESIGN AND THE WEIGHT OF THE VEHICLE. REPAIRS ARE COSTLY DUE THE MAIN HIGH VOLTAGE BATTERY NEEDING TO BE REMOVED IN ORDER TO REMOVE THE SUSPENSION LINK BOLTS.

Look up ODI 11376392 at NHTSA ↗

1
ODI 11376392 · 65,000 mi

THE MCU - MEDIA CONTROL UNIT IS SLOW TO RESPOND TO INPUTS AND SLOW TO STARTUP WHEN ENTERING THE VEHICLE. THE SCREEN HAS LOCKED UP SEVERAL TIMES WHILE DRIVING WHICH LEAVES THE TURN INDICATORS UNUSABLE AND THE DEFROSTER DEACTIVATED UNTIL THE MCU RESETS. THE HAZARD INDICATORS ARE INACTIVE WHEN THE MCU TURNS OFF. THE FRONT SUSPENSION LINKS WEAR OUT PREMATURELY DUE TO A POOR DESIGN AND THE WEIGHT OF THE VEHICLE. REPAIRS ARE COSTLY DUE THE MAIN HIGH VOLTAGE BATTERY NEEDING TO BE REMOVED IN ORDER TO REMOVE THE SUSPENSION LINK BOLTS.

Look up ODI 11376392 at NHTSA ↗

—00000
Exterior Lighting
4
ODI 11426091

I recently had my Tesla Model S serviced due to the touchscreen going blank (losing functionality of defrosting, temperature, sunroof, and a list of other issues). Driving with a fogged up window is dangerous. Thank you to the NHTSA for forcing Tesla to replace it free of charge. Unfortunately, it appears that Tesla is not replacing it with a new unit. Instead it is a refurbished unit. Just days after servicing I got in the car to drive and the following error comes up on the touchscreen: "Center display memory storage device is degraded. Witho…

Look up ODI 11426091 at NHTSA ↗

ODI 11432144

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

Look up ODI 11432144 at NHTSA ↗

ODI 11435793

As the car drains the battery pretty quickly, I have turned on energy saving mode. In this mode the car enters a deeper sleep, consuming less power. Sometimes in this mode when starting the vehicle, the turn signals will not work (this appears to happen when the car sits for a while and the miles left on the battery is under 120 or so). After a quick stop (2 minutes out of the car), the turn signals will start working, and the driver display will show the blinking turn signal when they work, but it will not display when they do not work. An…

Look up ODI 11435793 at NHTSA ↗

00—0
2
ODI 11432144

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

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ODI 11495377

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Look up ODI 11495377 at NHTSA ↗

1
ODI 11434130 · 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as need…

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0
Power Train
2
ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

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ODI 11744727

In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to access it because the keys had been locked inside, and the battery had…

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2
ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

ODI 11744727

In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to access it because the keys had been locked inside, and the battery had…

Look up ODI 11744727 at NHTSA ↗

00—000
Visibility/Wiper
5
ODI 11385791 · 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL S LIKE MINE AND EVEN THE BRAND NEW TESLA MODEL 3 AND MODEL Y WITH JUST LESS THAN 10O MILES. THIS CLEARLY IS A HUGE NEGLIGENCE ON THE PART OF TESLA NOT WANTING TO FIX THE ISSUE. HOWEVER, NOW RIGHT AFTER GETTING THE CONTROL TOUCH SCREEN ISSUE ADDRESS…

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ODI 11397299 · 85,000 mi

ON NOVEMBER 23RD 2020 I TOOK MY MODEL S ([XXX]) TO TESLA SERVICE CENTER LANCASTER, PA FOR THE TESLA WARRANTY ADJUSTMENT PROGRAM WHICH WAS ANNOUNCED ON NOVEMBER 9TH AND RELATED TO MALFUNCTIONING TOUCHSCREEN DUE TO A MALFUNCTIONING EMMC. THIS IS THE RESULT OF THE SERVICE VISIT; 1) TESLA LANCASTER, PA SERVICE CENTER TOLD ME MY VEHICLE IS NOT IN THE WARRANTY PARAMETERS (THE TESLA WARRANTY ADJUSTMENT PROGRAM STATED 8YEARS/100K MILES. MY CAR HAS LESS THAN 100K MILES AND INITIAL DELIVERY WAS NOVEMBER 24TH 2012 - SO TESLA LANCASTER, PA WAS WRONG ABO…

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ODI 11432144

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

Look up ODI 11432144 at NHTSA ↗

1
ODI 11385791 · 56,700 mi

THE HEATER AND DEFROSTER STOPPED WORKING IN THIS COLD WEATHER AS WE WERE DRIVING HOME WITH MY SONS. THEY WERE FREEZING AND COLD. I WAS NOT ABLE TO SEE CLEARLY RATHER VERY FOGGY WINDSHIELD DUE TO NON-WORKING CABIN HEATER AND DEFROSTER. THIS ISSUE HAD HAPPENED TO MANY MANY TESLA OWNERS, INFACT MODEL S LIKE MINE AND EVEN THE BRAND NEW TESLA MODEL 3 AND MODEL Y WITH JUST LESS THAN 10O MILES. THIS CLEARLY IS A HUGE NEGLIGENCE ON THE PART OF TESLA NOT WANTING TO FIX THE ISSUE. HOWEVER, NOW RIGHT AFTER GETTING THE CONTROL TOUCH SCREEN ISSUE ADDRESS…

Look up ODI 11385791 at NHTSA ↗

0
2
ODI 11432144

This is related to NHTSA recall 21V-035. Tesla replaced the 8Gb memory card with a 64Gb memory card (so I'm told) but the main car display screen still does not function most of the time. This results in; -unavailability of the rearview camera display -defrost/defog control settings unavailable for purposes of ensuring visibility -and exterior turn signal lighting may increase the risk of a crash I've had this to Tesla twice now but it has not been fixed.

Look up ODI 11432144 at NHTSA ↗

ODI 11495377

I tried to start the car and got the “Center Display unavailable” message. Reset the computer doesn’t help. I have to wait for more than 5 minutes for the system to be on.

Look up ODI 11495377 at NHTSA ↗

0—00
Back Over Prevention000
1
ODI 11434130 · 51,000 mi

The contact owns a 2012 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the center display screen failed to operate as needed. The dealer had been notified about the recall; however, the contact was informed that he did not qualify for the recall despite having received a letter for the recall. The manufacturer had not been notified of the issue. The contact stated that recently the center display screen started to operate as need…

Look up ODI 11434130 at NHTSA ↗

00—
1
ODI 11397709 · 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEEDING THE CENTER DISPLAY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED.…

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Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit000000
1
ODI 11397709 · 32,000 mi

TL* THE CONTACT OWNS A 2012 TESLA MODEL S. THE CONTACT STATED THAT THERE WAS A STICKY SUBSTANCE COMING OUT OF THE CENTER DISPLAY WHETHER THE VEHICLE WAS TURNED ON OR OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TESLA (135 US-22, SPRINGFIELD, NJ 07081, (973)921-0925) WHERE IT WAS DIAGNOSED WITH NEEDING THE CENTER DISPLAY TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER THE VIN WAS NOT INCLUDED.…

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—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 4.9% of complaints

Median mileage: 110,380 mi (3 usable records).

ODI 11422548 · 59,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal humming sound detected coming from the drive unit. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed that the drive unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 59,000.

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ODI 11431339 · 110,380 mi

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the vehicle to a service center for the recall repair for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The day after the recall repair was performed, several unknown warning lights appeared on the EMMC while drivi…

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ODI 11434069 · 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but prov…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Battery drain and no-start mentions

1 mentions · 1.6% of complaints

Median mileage: 29,000 mi (1 usable records).

ODI 11330814 · 29,000 mi

CAR WON'T START, COMPUTER PROBLEMS ON MULTIPLE OCCASIONS, AFTER MULTIPLE CALLS TESLA HAD NO RECORD OF PRIOR COMPLAINTS AND NO REMEDY. LEFT STRANDED MULTIPLE TIMES. *TR

Look up ODI 11330814 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Brake response concerns

1 mentions · 1.6% of complaints

Median mileage: 125,000 mi (1 usable records).

ODI 11434069 · 125,000 mi

The contact owns a 2012 Tesla Model S. The contact stated while driving 20 MPH, the vehicle independently shifted to neutral. An unknown warning light was illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure recurred daily while driving whenever he depressed the brake pedal. The vehicle was taken back to the same dealer. The dealer informed the contact that the failure could not be duplicated. The manufacturer was notified of the failure but prov…

Look up ODI 11434069 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

1 mentions · 1.6% of complaints

Median mileage: 110,380 mi (1 usable records).

ODI 11431339 · 110,380 mi

The contact owns a 2012 Tesla Model S. The contact stated that while driving at various speeds, the vehicle made an abnormal grinding noise without warning. The contact had taken the vehicle to a service center where they replaced the drive unit under warranty. Recently, the contact had taken the vehicle to a service center for the recall repair for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The day after the recall repair was performed, several unknown warning lights appeared on the EMMC while drivi…

Look up ODI 11431339 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b