2011 Think THINK CITY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
65 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Visibility is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Visibility | 1 |
Visibility: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 1 |
2011: 1
Pattern summary
Visibility leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10386372 · 2011-03-03 (March 3, 2011)
TL* THE CONTACT OWNS A 2011 THINK CITY. THE CONTACT STARTED THE IGNITION AND THE HEATER WOULD NOT FUNCTION UPON ACTIVATION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V026000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THERE WAS NOT A LOCAL AUTHORIZED DEALER IN THE AREA AND THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS 65.
Owner-reported narrative. 65 miles reported. Look up ODI 10386372 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V025000 · Seat Belts
Reported: 2011-01-19 (January 19, 2011)
THINK NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2011 THINK CITY VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE SEAT BELTS MAY HAVE BEEN INCORRECTLY INSTALLED. AS A RESULT, A CHILD RESTRAINT SYSTEM USED IN THE PASSENGER SEATING POSITION MAY NOT BE POSITIONED OR RETAINED PROPERLY.
Consequence: THE SEAT BELT MAY NOT RESTRAIN THE CHILD AS INTENDED DURING NORMAL VEHICLE OPERATION OR DURING A CRASH, INCREASING THE RISK OF INJURY.
Remedy: DEALER WILL INSPECT, REINSTALL OR, IF NEEDED, REPLACE THE VEHICLE'S SEAT BELTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. THINK'S AUTHORIZED TOLL FREE SERVICE LINE AT 855-698-4465.
NHTSA campaign record ↗11V026000 · Visibility:Defroster/Defogger/Hvac System
Reported: 2011-01-21 (January 21, 2011)
THINK NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2011 THINK CITY VEHICLES. POOR PERFORMANCE IN THE VEHICLES" FLUID HEATER ASSEMBLIES COULD CAUSE THE HEATER-DEFROSTER SYSTEM OF THE VEHICLE TO FAIL TO PERFORM PROPERLY RESULTING IN LOSS OF ITS ABILITY TO CLEAR THE WINDSHIELD IN COLD OR HUMID CONDITIONS.
Consequence: THIS COULD IMPAIR THE DRIVER'S ABILITY TO VIEW THE ROAD AHEAD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND, IF NEEDED, REPLACE THE DEFROSTER SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2011. OWNERS MAY CONTACT THINK'S AUTHORIZED TOLL FREE SERVICE LINE AT 1-855-698-4465.
NHTSA campaign record ↗11V104000 · Power Train:Automatic Transmission:Lever And Linkage:Floor Shift
Reported: 2011-02-15 (February 15, 2011)
THINK NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2011 THINK CITY VEHICLES. THE LINKAGE CONNECTING THE GEAR SHIFT SELECTOR LEVER AND THE TRANSMISSION PARK MECHANISM MAY BE IMPROPERLY ADJUSTED, RESULTING IN LACK OF ENGAGEMENT OF THE PARK PAWL OF THE TRANSMISSION. THIS COULD RESULT IN THE VEHICLE FAILING TO HOLD WHEN THE GEAR SHIFT SELECTOR LEVER IS PLACED IN THE PARK POSITION.
Consequence: THE VEHICLE COULD FAIL TO HOLD IN PARK POSITION AND COULD ROLL FREELY INCREASING THE RISK OF A CRASH OR INJURY TO A PERSON IN THE PATH OF THE MOVING VEHICLE.
Remedy: DEALERS WILL INSPECT AND MAKE THE NECESSARY ADJUSTMENTS AND REPAIRS TO THE VEHICLES FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT THINK'S AUTHORIZED TOLL FREE SERVICE LINE AT 855-698-4465.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2011 |
|---|---|
| Visibility | 1100.0%ODI 10386372 · 65 miTL* THE CONTACT OWNS A 2011 THINK CITY. THE CONTACT STARTED THE IGNITION AND THE HEATER WOULD NOT FUNCTION UPON ACTIVATION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V026000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THERE WAS NOT A LOCAL AUTHORIZED DEALER IN THE AREA AND THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS 65. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Visibility | Too few reports for a range | 65 mi | 1 (sparse) | ODI 10386372 · 65 miTL* THE CONTACT OWNS A 2011 THINK CITY. THE CONTACT STARTED THE IGNITION AND THE HEATER WOULD NOT FUNCTION UPON ACTIVATION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V026000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THERE WAS NOT A LOCAL AUTHORIZED DEALER IN THE AREA AND THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS 65. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-10 | 0 | None | No examples available for this selection. |
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2011 | 1 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2011 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Visibility |
|---|---|
| Visibility | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.