2011 Thomas Built Buses MVP-EF: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
9 distinct recall campaigns
52,077 mi median reported failure mileage
Scope: 2011 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Seats is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Seats | 1 |
Seats: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
2014: 1
Pattern summary
Seats leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10628637 · 2014-08-27 (August 27, 2014)
CHILD SAFETY CONCERN!! THE SEATS ARE THE ONLY SAFETY BARRIER FOR CHILDREN IN THE EVENT OF AN ACCIDENT!! BROKEN SEAT BACKS. 13 OUT OF 28 SEATS BROKEN. THE SHEET METAL BACKING IS BREAKING AROUND THE SPOT WELDS WHERE IT IS WELDED TO THE TUBE FRAME. THIS IS AN ISSUE WITH ALL BUSES WITH SYNTEC SEATS. HERE IS A LINK TO A VIDEO I CREATED TO SHOW THE ISSUE. IT'S NOT A VIDEO FROM THIS PARTICULAR BUS BUT THIS GIVES AN IDEA OF HOW SEVERE THE ISSUE IS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PGAIX0AOJVY. *TR
Owner-reported narrative. 52,077 miles reported. Look up ODI 10628637 at NHTSA ↗
Recall history
9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V462000 · Vehicle Speed Control:Accelerator Pedal
Reported: 2009-12-01 (December 1, 2009)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 THOMAS BUILT MVP-EF SCHOOL BUSES MANUFACTURED FROM FEBRUARY 15, 2005 THROUGH NOVEMBER 23, 2009. THE ACCELERATOR PEDAL MAY BECOME WEDGED AGAINST THE SCUFF PLATE AND BECOME STUCK IN FULL THROTTLE POSITION.
Consequence: A STUCK ACCELERATOR PEDAL MAY INCREASE THE RISK OF A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL RAISE THE ACCELERATOR PEDAL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 17, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
NHTSA campaign record ↗10V058000 · Seats
Reported: 2010-02-23 (February 23, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 SAF-T-LINER C2, HDX, MVP-EF, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM OCTOBER 21, 2009 THROUGH JANUARY 19, 2010. THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION." SEAT CUSHION HINGE TOLERANCE MAY ALLOW THE CUSHION TO SLIP LATERALLY CAUSING THE LATCH STRIKER TO BECOME DISENGAGED FROM THE SEAT FRAME. ONCE THE SEAT CUSHION BECOMES UNLATCHED IT CAN BE LIFTED WITH LESS FORCE THAN REQUIRED BY THE STANDARD.
Consequence: IN THE EVENT OF A CRASH OR SUDDEN MANEUVER, THE SEAT CUSHION MAY UNLATCH EXPOSING THE SEAT FRAME TO THE VEHICLE'S OCCUPANTS POSSIBLY RESULTING IN INJURY.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, , 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗10V396000 · Engine And Engine Cooling
Reported: 2010-09-03 (September 3, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 MVP-EF THOMAS BUILT SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 12, 2008 THROUGH JULY 16, 2010, EQUIPPED WITH THE MEGAFUSE JUNCTION BOX. ON AFFECTED VEHICLES THE MEGAFUSE JUNCTION BOX IS LOCATED IN AN AREA EXPOSED TO EXCESSIVE ROAD SPLASH AND SPRY. IN SOME APPLICATIONS THE CABLE CONNECTIONS MAY CORRODE RAPIDLY. IF UNDETECTED, EXTREME CORROSION MAY CAUSE A POWER CABLE TO BECOME SEPARATED FROM THE POWER SOURCE RESULTING IN AN UNEXPECTED ENGINE SHUTDOWN OR LOSS OF VEHICLE LIGHTING AND WINDSHIELD WIPERS.
Consequence: UNEXPECTED ENGINE SHUTDOWN OR A LOSS OF VEHICLE LIGHTING AND WINDSHIELD WIPERS IN CERTAIN TRAFFIC CONDITIONS COULD INCREASE THE RISK OF A VEHICLE CRASH.
Remedy: DAIMLER TRUCKS WILL REPLACE THE MEGA FUSE JUNCTION BLOCK AND ELECTRICAL BOX FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗10V397000 · Engine And Engine Cooling
Reported: 2010-09-03 (September 3, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 MVP-EF NON SCHOOL BUSES MANUFCATURED FROM SEPTEMBER 12, 2008 THROUGH JULY 16, 2010, EQUIPPED WITH THE MEGAFUSE JUNCTION BOX. ON AFFECTED VEHICLES THE MEGAFUSE JUNCTION BOX IS LOCATED IN AN AREA EXPOSED TO EXCESSIVE ROAD SPLASH AND SPRY. IN SOME APPLICATIONS THE CABLE CONNECTIONS MAY CORRODE RAPIDLY. IF UNDETECTED, EXTREME CORROSION MAY CAUSE A POWER CABLE TO BECOME SEPARATED FROM THE POWER SOURCE RESULTING IN AN UNEXPECTED ENGINE SHUTDOWN OR LOSS OF VEHICLE LIGHTING AND WINDSHIELD WIPERS.
Consequence: UNEXPECTED ENGINE SHUTDOWN OR A LOSS OF VEHICLE LIGHTING AND WINDSHIELD WIPERS IN CERTAIN TRAFFIC CONDITIONS COULD INCREASE THE RISK OF A VEHICLE CRASH.
Remedy: DAIMLER TRUCKS WILL REPLACE THE MEGA FUSE JUNCTION BLOCK AND ELECTRICAL BOX FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗10V486000 · Seats
Reported: 2010-10-14 (October 14, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN THOMAS BUILT MVP-EF, HDX, AND SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM MARCH 17, 2009, THROUGH DECEMBER 7, 2009, EQUIPPED WITH STABILUS BLOC-O-LIFT, P/N 5561ED, DRIVER SEATS. THE WELD WHICH HOLDS THE MOUNTING TAB TO THE SHOCK BODY WAS IMPROPERLY WELDED AND CAN BREAK.
Consequence: THE SEAT COULD DROP UNEXPECTEDLY WITHOUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED THOMAS BUILT BUSES SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗10V487000 · Seats
Reported: 2010-10-14 (October 14, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN THOMAS BUILT MVP-EF AND HDX NON SCHOOL BUSES MANUFACTURED FROM MARCH 17, 2009, THROUGH DECEMBER 7, 2009, EQUIPPED WITH STABILUS BLOC-O-LIFT, P/N 5561ED, DRIVER SEATS. THE WELD WHICH HOLDS THE MOUNTING TAB TO THE SHOCK BODY WAS IMPROPERLY WELDED AND CAN BREAK.
Consequence: THE SEAT COULD DROP UNEXPECTEDLY WITH OUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED THOMAS BUILT BUSES SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗11V222000 · Equipment:Appliance:Air Conditioner
Reported: 2011-04-06 (April 6, 2011)
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 SAF-T-LINER C2, SAF-T-LINER HDX, MVP-EF, FS-65, AND MINOTOR SCHOOL BUSES MANUFACTURED FROM JANUARY 2, 2006, THROUGH JANUARY 31, 2011, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy: DTNA WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DTNA AT 1-800-547-0712.
NHTSA campaign record ↗11V223000 · Equipment:Appliance:Air Conditioner
Reported: 2011-04-06 (April 6, 2011)
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 SAF-T-LINER HDX, MVP-EF, AND MINOTOR NON SCHOOL BUSES MANUFACTURED FROM JANUARY 2, 2006, THROUGH JANUARY 31, 2011, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy: DTNA WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DTNA AT 1-800-547-0712.
NHTSA campaign record ↗11V474000 · Engine And Engine Cooling
Reported: 2011-09-15 (September 15, 2011)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011- 2012 BUSINESS CLASS M2 AND CORONADO TRUCKS MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: DAIMLER TRUCKS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 |
|---|---|---|---|---|---|---|---|---|---|---|
| Electrical System | 0UnavailableNo examples available for this selection. | 1100.0% | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10310767 · 64,303 miMELTED TYCO CIRCUIT BOARD AFTER RECALL 07V-544 HAD BEEN COMPLETED. RECALL DOES NOT APPEAR TO BE CORRECTING THIS PROBLEM. *TR | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
| Seats | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10596074THOMAS BUILT SCHOOL BUS WITH SYNTEC SEATS. 12 OUT OF 26 SEAT BACKS BROKEN. THE SEAT BACKS ARE CONSTRUCTED OF A TUBULAR FRAME WITH A SHEET METAL CENTER BACKING. THE SHEET METAL BACKING IS BREAKING AROUND THE SPOT WELDS WHERE THEY ARE SECURED TO THE TUBULAR FRAME. SCHOOL BUSES DO NOT HAVE SEAT BELTS THEREFORE THE SEAT IS THE SAFETY DEVICE FOR THE CHILDREN IF AN ACCIDENT WERE TO HAPPEN. THIS IS BELIEVED TO BE A SERIOUS CONCERN AND THE SEAT MANUFACTURER DOESN'T SEEM TO BE MOTIVATED TO ADDRESS THE SITUATION. *TR | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10628637 · 52,077 miCHILD SAFETY CONCERN!! THE SEATS ARE THE ONLY SAFETY BARRIER FOR CHILDREN IN THE EVENT OF AN ACCIDENT!! BROKEN SEAT BACKS. 13 OUT OF 28 SEATS BROKEN. THE SHEET METAL BACKING IS BREAKING AROUND THE SPOT WELDS WHERE IT IS WELDED TO THE TUBE FRAME. THIS IS AN ISSUE WITH ALL BUSES WITH SYNTEC SEATS. HERE IS A LINK TO A VIDEO I CREATED TO SHOW THE ISSUE. IT'S NOT A VIDEO FROM THIS PARTICULAR BUS BUT THIS GIVES AN IDEA OF HOW SEVERE THE ISSUE IS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PGAIX0AOJVY. *TR | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Seats | Too few reports for a range | 52,077 mi | 1 (sparse) | ODI 10628637 · 52,077 miCHILD SAFETY CONCERN!! THE SEATS ARE THE ONLY SAFETY BARRIER FOR CHILDREN IN THE EVENT OF AN ACCIDENT!! BROKEN SEAT BACKS. 13 OUT OF 28 SEATS BROKEN. THE SHEET METAL BACKING IS BREAKING AROUND THE SPOT WELDS WHERE IT IS WELDED TO THE TUBE FRAME. THIS IS AN ISSUE WITH ALL BUSES WITH SYNTEC SEATS. HERE IS A LINK TO A VIDEO I CREATED TO SHOW THE ISSUE. IT'S NOT A VIDEO FROM THIS PARTICULAR BUS BUT THIS GIVES AN IDEA OF HOW SEVERE THE ISSUE IS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PGAIX0AOJVY. *TR |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2011: 0 complaints · 2012: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2011 | 0 | 0 | 0 |
| 2012 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2011 | 1 | 0 | 0 |
| 2012 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Seats |
|---|---|
| Seats | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.