U.S. public vehicle records

2010 Thomas SCHOOL BUS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

0 distinct recall campaigns

63,060 mi median reported failure mileage

Scope: 2010 model year. Data updated: 2026-09-30 (September 30, 2026). 2 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Seats is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	1	50.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Seats

Service Brakes

Seats: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2019

2014: 1; 2019: 1

Pattern summary

Seats leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10592680 · 2014-05-20 (May 20, 2014)

ON THE SYNTEC SCHOOL BUS SEATS THE SHEET METAL BACKING IS BREAKING AWAY FROM THE TUBE FRAME. THE SHEET METAL IS BREAKING AROUND THE SPOT WELDS. THIS PARTICULAR BUS HAD 6 BROKEN SEATS. *TR

Owner-reported narrative. 35,036 miles reported. Look up ODI 10592680 at NHTSA ↗

Owner report 11190547 · 2019-03-21 (March 21, 2019)

I WAS DRIVING THOMAS REAR ENGINE HDX BUS WITH 38 PASSENGERS ON 3/19/20. MY LEFT FOOT ,STEEL TOE BOOT,WAS POSITIONED IN FRONT OF AND POSSIBLY UNDER BRAKE PEDAL AS I MOVED TO BE COMFORTABLE WHILE DRIVING. I APPROACHED A STOP LIGHT USING ENGINE BRAKE TO SLOW DOWN ON A 50MPH HWY NO INJURIES WHEN I TRIED TO APPLY FOOT BRAKE I COULDN'T FIND IT. ULTIMATELY REAR ENDED A 2007 GMC YUKON PLEASE SEE RECREATED PICTURE . I'M CONCERNED THIS COULD HAPPEN TO OTHERS IN MORE SERIOUS ACCIDENT. THOMAS HAS NOW CHANGED OPERATORS COMPARTMENT BUT THERE WERE AB…

Owner-reported narrative. 91,084 miles reported. Look up ODI 11190547 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2 unique complaints in this selection. Analysis snapshot: 2026-09-30.

100.0%Usable mileage2 / 2 records

100.0%Valid incident date2 / 2 records

100.0%Valid filing date2 / 2 records

100.0%Ordered incident and filing dates2 / 2 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	1997	1998	1999	2002	2004	2009	2010	2011
Exterior Lighting:Headlights:Switch	00.0% No examples available for this selection.	5100.0% ODI 549569 HIGH AMPERAGE LOAD IS ROUTED THROUGH THE HEADLIGHT SWITCH, THIS CIRCUITRY IS OVERLOADED AND OVERHEATS (SHORT) RESULTING IN LOSS OF HEADLIGHTS,MARKET LIGHTS AND TAIL LIGHT CIRCUITS. MJS Look up ODI 549569 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Seats	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	266.7% ODI 10595064 · 46,558 mi SEAT BACKS BROKEN, SHEET METAL BACKING BREAKING AROUND THE SPOT WELDS WHERE IT IS SECURED TO THE TUBE FRAME. SYNTEC SEAT - MANUFACTURER. *TR Look up ODI 10595064 at NHTSA ↗	150.0% ODI 10592680 · 35,036 mi ON THE SYNTEC SCHOOL BUS SEATS THE SHEET METAL BACKING IS BREAKING AWAY FROM THE TUBE FRAME. THE SHEET METAL IS BREAKING AROUND THE SPOT WELDS. THIS PARTICULAR BUS HAD 6 BROKEN SEATS. *TR Look up ODI 10592680 at NHTSA ↗	2100.0% ODI 10595067 · 45,127 mi SEAT BACKS BROKEN, SHEET METAL BACKING BREAKING AROUND THE SPOT WELDS WHERE IT IS SECURED TO THE TUBE FRAME. SYNTEC SEAT - MANUFACTURER. *TR Look up ODI 10595067 at NHTSA ↗
Electrical System	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 10545001 TL* THE CONTACT OWNS A 2004 THOMAS SCHOOL BUS BODY EQUIPPED WITH AN INTERNATIONAL CHASSIS. THE CONTACT STATED THAT BURNING FUMES WERE EMITTED FROM UNDER THE DASHBOARD AND WITHIN MINUTES, THE VEHICLE HAD BECOME ENGULFED IN FLAMES. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. A PRELIMINARY INVESTIGATION WAS CONDUCTED AND THE CONTACT STATED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE UNDER THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS … Look up ODI 10545001 at NHTSA ↗	133.3% ODI 10486190 · 72,354 mi BUS WAS IN SERVICE AND ON ROUTE WITH STUDENTS ON BOARD. BUS INTERIOR STARTED FILLING WITH SMOKE. DRIVER PULLED OVER AND DID AN EMERGENCY EVACUATION OF STUDENTS. SUBSEQUENT INVESTIGATION REVEALED THE A/C 24 VOLT ALT HAD FULL FIELDED AND CAUSED THE WIRING TO COMPLETELY MELT THE SHEATHING ON THE ALT POWER WIRE. BACKFEED THROUGH THE SYSTEM CAUSED THE CONTROLLER TO BURN UP INSIDE THE BUS. CARRIER HAS TOLD US THEY KNOW OF THIS PROBLEM AND THEY HAVE A FIX FOR IT. THIS IS ONE OF AT LEAST 10 WE HAVE HAD HAPPEN. SOMETIME IT BURNS UP THE CONDENSER MOTORS… Look up ODI 10486190 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System:Alternator/Generator/Regulator	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 8002058 ALTERNATOR IS CLOSE TO OIL FILTER. LOWER BRACKET FELL WHERE ALTERNATOR IS LOCATED TOUCHING OIL FILTER. CONTACTED DEALER. *AK Look up ODI 8002058 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine And Engine Cooling	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 10064710 WHILE DRIVING 70 MPH VEHICLE SHUT OFF. THIS RESULTED IN LOSS OF STEERING CAPABILITY AND POWER BRAKING. AFTER BEING SERVICED TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. *AK Look up ODI 10064710 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine And Engine Cooling:Cooling System	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 10009419 · 58,335 mi THE SCHOOL BUS LEAKED ANTIFREEZE AND FUMES SEEPED OUT INTO THE SCHOOL BUS. JB MANUFACTURES DEFECT, ANTIFREEZE VAPORS INSIDE PASSENGER COMPARTMENT. PUMP TO POWERFUL OMITS ANTIFREEZE VAPORS. THE CONSUMER STATED THAT DRIVERS ACROSS THE COUNTRY ARE GETTING PERMINENT LUNG DAMAGE FROM THE FUMES. THE CONSUMER STATED THAT SHE HAS BEEN SICK EVER SINCE THE BUS WAS ASSIGNED. THE CONSUMER STATED THAT THE HEATER PUMP IS TO LARGE IN THE BUSES HOSES HELD ON WITH TINY CLAMS. THE CONSUMER STATED THAT THE EMPLOYER REFUSED TO GIVE HER THE VIN NUMBER. TC… Look up ODI 10009419 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Fuel System, Gasoline:Fuel Injection System:Fuel Rail	1100.0% ODI 545149 FUEL RAIL STUCK OPEN CAUSING THE ENGINE TO CONTINUE TO RUN AT HIGH RPMS AFTER IGNITION SWITCH TURNED OFF AND KILL SWITCH WAS ENGAGED, RESULTING IN ENGINE FIRE. MJS Look up ODI 545149 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11190547 · 91,084 mi I WAS DRIVING THOMAS REAR ENGINE HDX BUS WITH 38 PASSENGERS ON 3/19/20. MY LEFT FOOT ,STEEL TOE BOOT,WAS POSITIONED IN FRONT OF AND POSSIBLY UNDER BRAKE PEDAL AS I MOVED TO BE COMFORTABLE WHILE DRIVING. I APPROACHED A STOP LIGHT USING ENGINE BRAKE TO SLOW DOWN ON A 50MPH HWY NO INJURIES WHEN I TRIED TO APPLY FOOT BRAKE I COULDN'T FIND IT. ULTIMATELY REAR ENDED A 2007 GMC YUKON PLEASE SEE RECREATED PICTURE . I'M CONCERNED THIS COULD HAPPEN TO OTHERS IN MORE SERIOUS ACCIDENT. THOMAS HAS NOW CHANGED OPERATORS COMPARTMENT BUT THERE WERE AB… Look up ODI 11190547 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Seats	Too few reports for a range	35,036 mi	1 (sparse)	ODI 10592680 · 35,036 mi ON THE SYNTEC SCHOOL BUS SEATS THE SHEET METAL BACKING IS BREAKING AWAY FROM THE TUBE FRAME. THE SHEET METAL IS BREAKING AROUND THE SPOT WELDS. THIS PARTICULAR BUS HAD 6 BROKEN SEATS. *TR Look up ODI 10592680 at NHTSA ↗
Service Brakes	Too few reports for a range	91,084 mi	1 (sparse)	ODI 11190547 · 91,084 mi I WAS DRIVING THOMAS REAR ENGINE HDX BUS WITH 38 PASSENGERS ON 3/19/20. MY LEFT FOOT ,STEEL TOE BOOT,WAS POSITIONED IN FRONT OF AND POSSIBLY UNDER BRAKE PEDAL AS I MOVED TO BE COMFORTABLE WHILE DRIVING. I APPROACHED A STOP LIGHT USING ENGINE BRAKE TO SLOW DOWN ON A 50MPH HWY NO INJURIES WHEN I TRIED TO APPLY FOOT BRAKE I COULDN'T FIND IT. ULTIMATELY REAR ENDED A 2007 GMC YUKON PLEASE SEE RECREATED PICTURE . I'M CONCERNED THIS COULD HAPPEN TO OTHERS IN MORE SERIOUS ACCIDENT. THOMAS HAS NOW CHANGED OPERATORS COMPARTMENT BUT THERE WERE AB… Look up ODI 11190547 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2010: 0 complaints · 2011: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2010	0	0	0
2011	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2010	2	0	0
2011	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Seats	Service Brakes
Seats	—	0
Service Brakes	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Brake response concerns

1 mentions · 50.0% of complaints

Median mileage: 91,084 mi (1 usable records).

ODI 11190547 · 91,084 mi

Look up ODI 11190547 at NHTSA ↗

Matching rule

Complaints over time data
Category	Count
2014	1
2019	1