2002 Thor California JAZZ: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V448000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-11-04 (November 4, 2003)
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR CALIFORNIA AT 1-909-697-4190.
NHTSA campaign record ↗06V208000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Furnace
Reported: 2006-06-13 (June 13, 2006)
ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH SUBURBAN AND ATWOOD FURNACES, THE FURNACE EXHAUST VENT WAS IMPROPERLY INSTALLED. THE FURNACE EXHAUST VENT WILL ALLOW LEAKAGE OF FUMES WHICH CONTAIN COMBUSTION PRODUCTS, INCLUDING A HIGH CONCENTRATION OF POTENTIALLY LETHAL CARBON MONOXIDE GAS.
Consequence: FUMES COULD ENTER INTO THE TRAILER AND COULD RESULT IN SERIOUS INJURY OR DEATH.
Remedy: OWNERS WILL RECEIVE INSTRUCTIONS ON INSPECTING THE FURNACE VENT. IF AN OWNER BELIEVES THE VENT IS INSTALLED INCORRECTLY, IS NOT SURE HOW TO INSPECT THE FURNACE EXHAUST VENT, OR NEEDS ASSISTANCE IN GETTING THE FURNACE EXHAUST VENT INSTALLATION INSPECTED AND CORRECTED, OWNERS SHOULD CONTACT THOR IMMEDIATELY AT 1-877-870-2638 OR VIA THE INTERNET AT HTTP://WWW.THORCA.COM. THE RECALL BEGAN ON JUNE 15, 2006.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Tires | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10125358WE PURCHASED A 2003 THOR JAZZ FIFTH WHEEL RV TRAILER IN JULY OF 2003. WE RECEIVED CARLISLE TIRES ON IT AS ORIGINAL EQUIPMENT. SIZE ST225/75R15. WE HAD ONE BLOW OUT LAST SUMMER (2004). WE HAD 2 BLOW OUT ON APRIL 21, 2005. AND WE HAD ONE BLOW OUT YESTERDAY, JUNE 14TH, 2005. UPON TAKING THE TRAILER TO THE BODY SHOP, THEY INFORMED US THAT CARLISLE WAS RECALLING THESE PARTICULAR TIRES AND PAYING FOR DAMAGES. BECAUSE OF THE BLOW OUT YESTERDAY, THE TRAILER IS NOW DAMAGED AGAIN!! AS OF THIS DATE, CARLISLE HAS NOT RETURNED ANY OF OUR EMAILS, AND… | 150.0%ODI 10160484TIRE BLOWOUT. RV TRAILER DAMAGED DUE TO FAULTY TIRES (CARLISLE TIRE). *NM | 133.3%ODI 10260596 · 3,000 miI WAS PULLING MY FIFTH WHEEL TRAILER AT ABOUT 55 0R 60 MPH WHEN I BLEW ONE TIRE,WAS ABLE TO GET PULLOVER AND STOP TO CHANGE IT, AND TRIED TO TIE ALL THE DAMAGE SHEET METAL BACK TO KEEP IT OFF THE TIRES, WENT DOWN ROAD ABOUT 60 MILES TO THE NEXT TOWN SO THAT I COULD BUY A NEW TIRE SO I HAD A SPARE. I GOT ABOUT TEN MILES DOWN THE ROAD AND BLEW ANOTHER TIRE ON THE OTHER SIDE OF THE TRAILER, CHANGED THE TIRE WITH SPARE THAT I HAD JUST BOUGHT AND TIED THE SHEET METAL BACK SO THAT IT WOULD NOT RUB. I WENT ABOUT 60 MILES TO NEXT TOWN AND REPLACED ALL … | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 2100.0%ODI 10229952TL*THE CONTACT OWNS A 2008 THOR CALIFORNIA JAZZ . THE CONTACT NOTICED THAT THE SPRING HANGER CAME OFF OF THE FRONT RAIL. AS A RESULT, ALL OF THE TIRES, EXCLUDING THE REAR DRIVER SIDE TIRE, FAILED. HE TOOK THE VEHICLE TO A SERVICE CENTER AND THEY WELDED THE SPRING HANGER IN PLACE AND REPLACED THE THREE TIRES. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/16/08. *LJ THE MECHANIC STATED THE SPRING HANGAER ON THE RIGHT SIDE OF THE TRAILED WAS NOT ATTACHED. IT WAS SITTING … |
| Electrical System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10250334 · 10 miTL*THE CONTACT OWNS A 2007 THOR CALIFORNIA JAZZ. THE CONTACT EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE ON SEVERAL OCCASIONS. WHEN SHE TESTED THE OUTDOOR SHOWER, THE WATER PUMP WOULD NOT SHUT OFF AND CAUSED MAJOR WATER DAMAGE. THE DEALER STATED THAT THE HOT WATER ELBOW TO THE OUTSIDE SHOWER FAILED AND FLOODED THE STORAGE AREA. WHEN THE CONTACT ATTEMPTED TO WINTERIZE THE VEHICLE, SHE DRAINED ALL OF THE WATER FROM THE VEHICLE. SHE OPENED THE VEHICLE A FEW DAYS LATER TO MAKE SURE THE DOOR WAS LOCKED AND HER HUSBAND RECEIVED A SHOCK FROM T… | 00.0%No examples available for this selection. |
| Equipment | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10256530 · 1,500 miREFRIGERATOR FAILS: THE REFRIGERATOR FAILS WHEN ON PROPANE OR ELECTRIC. HAD 5TH WHEEL BACK TO THE DEALER AFTER A MONTH LONG TRIP, IN WHICH WE HAD 3+ FAILS. DEALER HAD 5TH WHEEL FOR A MONTH AND, PER PHONE CALL FROM DEALER, THAT THEY HAD IT FAIL WHILE IN ELECTRIC MODE. THE FAILURE WAS: REFRIGERATOR SWITCHED TO PROPANE ON IT'S OWN. THEY RESET THE COMPUTER AND COULD NOT GET ANOTHER FAILURE. I PICKED THE 5TH WHEEL UP AND TOOK IT HOME. I HOOKED UP TO ELECTRIC AND ON THE THIRD DAY REFRIGERATOR FAILED, IT QUIT COOLING ALTOGETHER. I WAS TOLD BY THE DEA… | 00.0%No examples available for this selection. |
| Equipment:Recreational Vehicle/Trailer | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10256530 · 1,500 miREFRIGERATOR FAILS: THE REFRIGERATOR FAILS WHEN ON PROPANE OR ELECTRIC. HAD 5TH WHEEL BACK TO THE DEALER AFTER A MONTH LONG TRIP, IN WHICH WE HAD 3+ FAILS. DEALER HAD 5TH WHEEL FOR A MONTH AND, PER PHONE CALL FROM DEALER, THAT THEY HAD IT FAIL WHILE IN ELECTRIC MODE. THE FAILURE WAS: REFRIGERATOR SWITCHED TO PROPANE ON IT'S OWN. THEY RESET THE COMPUTER AND COULD NOT GET ANOTHER FAILURE. I PICKED THE 5TH WHEEL UP AND TOOK IT HOME. I HOOKED UP TO ELECTRIC AND ON THE THIRD DAY REFRIGERATOR FAILED, IT QUIT COOLING ALTOGETHER. I WAS TOLD BY THE DEA… | 00.0%No examples available for this selection. |
| Steering | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 133.3%ODI 10780903TL* THE CONTACT OWNS A 2005 THOR CALIFORNIA JAZZ TRAILER. THE CONTACT STATED THAT THE TRAILER VEERED LEFT AND RIGHT INDEPENDENTLY. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Structure | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 105533832006 THOR JAZZ TRAVELER RV. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO EXCESSIVE VEHICLE SWAY RECALL NOTICE. *SMD THE ATTORNEY STATED THE RV WAS RECALLED IN 2007 FOR EXCESSIVE SWAY. IT WAS THE UNDERSTANDING, THAT DEALERS WERE REQUIRED TO INSTALL WEIGHT COMPENSATING STEEL TO THE TRAILERS A-FRAME AND REINFORCE THE AXLE. THE ATTORNEY WOULD LIKE TO KNOW, ON BEHALF OF HIS CLIENT'S WAS THE RV FIXED. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Structure:Frame And Members | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10173070MY 2004 THOR TRAILER, JAZZ 2830RL MODEL HAS A DEFECT IN THE METAL PIECE THAT HANGS DOWN BETWEEN THE TWO TIRES ON THE PASSENGER SIDE. IT HAS BROKEN LOOSE TWICE RESULTING IN A TOTAL TIRE FAILURE. THE TIRE RIPS APART. THE FIRST INCIDENT HAPPENED IN JULY OF 2005 AND THE SECOND INCIDENT IS DOCUMENTED BELOW. *NM | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Suspension:Rear:Springs:Leaf Spring Assembly:Hanger/Bracket | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 150.0%ODI 10229952TL*THE CONTACT OWNS A 2008 THOR CALIFORNIA JAZZ . THE CONTACT NOTICED THAT THE SPRING HANGER CAME OFF OF THE FRONT RAIL. AS A RESULT, ALL OF THE TIRES, EXCLUDING THE REAR DRIVER SIDE TIRE, FAILED. HE TOOK THE VEHICLE TO A SERVICE CENTER AND THEY WELDED THE SPRING HANGER IN PLACE AND REPLACED THE THREE TIRES. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/16/08. *LJ THE MECHANIC STATED THE SPRING HANGAER ON THE RIGHT SIDE OF THE TRAILED WAS NOT ATTACHED. IT WAS SITTING … |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2007: 2 complaints · 2008: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2007 | 0 | 2 | 2 |
| 2008 | 1 | 1 | 1 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2007 | 2 | 0 | 0 |
| 2008 | 2 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.