2015 Thor Motor Coach CHATEAU CITATION: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
19,500 mi median reported failure mileage
Scope: 2015 model year. Data updated: . 1 complaints include usable failure mileage. View data status.
Most common problems
Structure:Body is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 1 |
Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
2015: 1
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10795289 · 2015-11-22 (November 22, 2015)
LEFT SIDE SUPPORT AWNING BRACKET (SOLERA) NEVER MECHANICALLY FASTENED TO THE COACH EXCEPT FOR TOP TWO SCREWS. NO SCREWS ON BOTTOM OF BRACKET. TRAVELING IN MOTION ON INTERSTATE WHEN SOLERA LEFT HAND SIDE AWNING SUPPORT RIPPED OFF COACH NARROWLY MISSING VEHICLES TRAVELING BEHIND US. COULD HAVE EASILY KILLED PEOPLE TRAVELING BEHIND US. CONTACTING THOR AND MOTOR HOME SPECIALISTS.
Owner-reported narrative. 19,500 miles reported. Look up ODI 10795289 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V695000 · Equipment:Recreational Vehicle/Trailer
Reported: 2014-11-03 (November 3, 2014)
Thor Motor Coach (Thor) is recalling certain model year 2015 Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Four Winds Siesta, Windsport, and Freedom Elite motorhomes manufactured August 7, 2014, to October 17, 2014. The affected motorhomes have awnings whose mounting brackets may crack, and the awnings may fall.
Consequence: If an awning falls, there is an increased risk of injury to anyone under the awning.
Remedy: Thor has notified owners, and dealers will replace the defective mounting brackets, free of charge. The recall began on November 10, 2014. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000095.
NHTSA campaign record ↗15V004000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-01-08 (January 8, 2015)
Thor Motor Coach (TMC) is recalling certain model year 2015 Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes manufactured April 24, 2014, to December 11, 2014, and equipped with certain Latitude awnings manufactured by Carefree of Colorado. The affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification.
Consequence: The screws could fail, causing the supporting bracket to fail, and the awning to fall and potentially strike and injure a person beneath it.
Remedy: TMC will notify owners, and dealers will remove and replace the defective screws, free of charge. The recall began January 23, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000097.
NHTSA campaign record ↗17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2020 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 11093210 · 17,000 miTL* THE CONTACT OWNS A 2018 THOR CHATEAU CITATION. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO AN RV PARK, THE CONTACT WAS INFORMED THAT PROPANE FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PROPANE LINE WAS RUBBING AGAINST THE REAR DRIVER'S SIDE INNER TIRE, WHICH CREATED A HOLE THAT ALLOWED PROPANE FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE… | 0UnavailableNo examples available for this selection. |
| Structure:Body | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 1100.0%ODI 10795289 · 19,500 miLEFT SIDE SUPPORT AWNING BRACKET (SOLERA) NEVER MECHANICALLY FASTENED TO THE COACH EXCEPT FOR TOP TWO SCREWS. NO SCREWS ON BOTTOM OF BRACKET. TRAVELING IN MOTION ON INTERSTATE WHEN SOLERA LEFT HAND SIDE AWNING SUPPORT RIPPED OFF COACH NARROWLY MISSING VEHICLES TRAVELING BEHIND US. COULD HAVE EASILY KILLED PEOPLE TRAVELING BEHIND US. CONTACTING THOR AND MOTOR HOME SPECIALISTS. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| Structure:Body | Too few reports for a range | 19,500 mi | 1 (sparse) | ODI 10795289 · 19,500 miLEFT SIDE SUPPORT AWNING BRACKET (SOLERA) NEVER MECHANICALLY FASTENED TO THE COACH EXCEPT FOR TOP TWO SCREWS. NO SCREWS ON BOTTOM OF BRACKET. TRAVELING IN MOTION ON INTERSTATE WHEN SOLERA LEFT HAND SIDE AWNING SUPPORT RIPPED OFF COACH NARROWLY MISSING VEHICLES TRAVELING BEHIND US. COULD HAVE EASILY KILLED PEOPLE TRAVELING BEHIND US. CONTACTING THOR AND MOTOR HOME SPECIALISTS. |
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2018: 1 complaints · 2020: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2018 | 1 | 1 | 1 |
| 2020 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2018 | 1 | 0 | 0 |
| 2020 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Structure:Body |
|---|---|
| Structure:Body | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.