2017 Thor Motor Coach COMPASS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Engine is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Engine operation
1
50.0%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
2021
1
2023
1
Complaints over time data
Category
Count
2021
1
2023
1
2021: 1; 2023: 1
Pattern summary
Engine leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
When this RV is driven in temperatures above 91 degrees it will suddenly and without warning have a major loss of power. Vehicle will not drive above 55 mph even though it was on cruise at 68 mph. Has been to over 6 Ford dealers in 3 years and no one can find the issue. very dangerous since it has to be on the road for this event to occur.
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V758000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor Coach (TMC) is recalling certain 2016-2018 Thor Gemini and Compass recreational vehicles built on a Ford chassis and equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.
Consequence: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.
Remedy: Ford has notified owners, and Ford dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on June 19, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000154.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
2 unique complaints in this selection. Analysis snapshot: 2026-10-01.
0.0%Usable mileage0 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2016
2017
2018
2020
2022
2023
Engine
0Unavailable
No examples available for this selection.
2100.0%ODI 11426606
When this RV is driven in temperatures above 91 degrees it will suddenly and without warning have a major loss of power. Vehicle will not drive above 55 mph even though it was on cruise at 68 mph. Has been to over 6 Ford dealers in 3 years and no one can find the issue. very dangerous since it has to be on the road for this event to occur.
When this RV is driven in temperatures above 91 degrees it will suddenly and without warning have a major loss of power. Vehicle will not drive above 55 mph even though it was on cruise at 68 mph. Has been to over 6 Ford dealers in 3 years and no one can find the issue. very dangerous since it has to be on the road for this event to occur.
There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.
There is an issue with the dash of this vehicle. The dash AC button does not work at all, and the pre collision is not working either. The Ford dealerships local to me refuse to even look at it, even though there is a recall on this exact issue, put out by Ford. Recall 22S65. Getting Ford to do anything for you is a joke. There is one dealer in the entire state that works on Ford chassis rv's and they are refusing to even take appointments at this time.
TL* THE CONTACT OWNS A 2018 THOR COMPASS. WHEN THE CONTACT ATTEMPTED TO EXIT THE RECREATIONAL VEHICLE, THE FRONT PASSENGER DOOR HANDLE FAILED TO OPEN THE DOOR. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW GLASS FELL OUT OF THE WINDOW FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 375.
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
TL* THE CONTACT OWNS A 2018 THOR COMPASS. WHEN THE CONTACT ATTEMPTED TO EXIT THE RECREATIONAL VEHICLE, THE FRONT PASSENGER DOOR HANDLE FAILED TO OPEN THE DOOR. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW GLASS FELL OUT OF THE WINDOW FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 375.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
No usable records for this analysis.
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09
0
None
No examples available for this selection.
2026-10 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 1 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2022
0
0
0
2023
1
1
1
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2022
0
0
0
2023
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Fuel/Propulsion System
Vehicle Speed Control
Engine
—
2ODI 11426606
When this RV is driven in temperatures above 91 degrees it will suddenly and without warning have a major loss of power. Vehicle will not drive above 55 mph even though it was on cruise at 68 mph. Has been to over 6 Ford dealers in 3 years and no one can find the issue. very dangerous since it has to be on the road for this event to occur.
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
When this RV is driven in temperatures above 91 degrees it will suddenly and without warning have a major loss of power. Vehicle will not drive above 55 mph even though it was on cruise at 68 mph. Has been to over 6 Ford dealers in 3 years and no one can find the issue. very dangerous since it has to be on the road for this event to occur.
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
While driving at highway speeds (70 mph+/-), my diesel powered vehicle 'derated' (I believe that is the term) for no apparent reason. An engine light came on related to a DEF system malfunction. I can provide the code later. My vehicle instantly went from 70 mph to 15 mph on a crowded interstate, on an inside lane. With some difficulty I managed to make across three lanes to the shoulder and turned off the vehicle. After a quick inspection, finding nothing obvious, I proceeded down the shoulder to a gas station. I tried to top off my DEF tank, …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Stalling or loss of power
1 mentions · 50.0% of complaints
Median mileage: Unavailable (0 usable records).
ODI 11426606
When this RV is driven in temperatures above 91 degrees it will suddenly and without warning have a major loss of power. Vehicle will not drive above 55 mph even though it was on cruise at 68 mph. Has been to over 6 Ford dealers in 3 years and no one can find the issue. very dangerous since it has to be on the road for this event to occur.