U.S. public vehicle records

2020 Thor Motor Coach FREEDOM ELITE: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

7 distinct recall campaigns

2,559 mi median reported failure mileage

Scope: 2020 model year. Data updated: 2026-10-01 (October 1, 2026). 2 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Engine operation	1	50.0%
Braking behavior	1	50.0%
Steering behavior	1	50.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

Fuel/Propulsion System

Unknown Or Other

Electrical System: 1; Fuel/Propulsion System: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2020: 2

Pattern summary

Electrical System leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11350137 · 2020-08-18 (August 18, 2020)

A BICYCLIST ALERTED US AT 0630 THAT OUR RV WAS ON FIRE AS IT SAT PARKED, OFF AND UNPLUGGED IN OUR DRIVEWAY. WITHIN MINUTES THE ENTIRE RV WAS IN FLAMES AND WE EVACUATED OUR HOME SECONDS BEFORE THE RV EXPLODED ABOUT 5 FEET FROM OUR BEDROOM WINDOW. 7 FIRE TRUCKS RESPONDED. THE FIREFIGHTERS SAID THAT IF WE DIDN'T HAVE A METAL ROOF, OUR WHOLE HOUSE WOULD HAVE BEEN IN FLAMES BECAUSE OF THE HOT EMBERS ON THE ROOF. OUR HOME, CAR AND LANDSCAPING SUFFERED DAMAGE AS WELL FROM THE FLAMES. AT FIRST, WE WERE JUST HAPPY THAT NO ONE WAS IN IT AND THAT NO ONE W…

Owner-reported narrative. 4,000 miles reported. Look up ODI 11350137 at NHTSA ↗

Owner report 11362433 · 2020-10-02 (October 2, 2020)

TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, [phone removed], AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY M…

Owner-reported narrative. 1,117 miles reported. Look up ODI 11362433 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V609000 · Electrical System:12v/24v/48v Battery:Cables

Reported: 2019-08-20 (August 20, 2019)

Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.

Consequence: The loose connection can causing arcing, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.

NHTSA campaign record ↗

19V775000 · Electrical System: Instrument Cluster/Panel | Seat Belts:Front:Warning Light/Devices

Reported: 2019-10-28 (October 28, 2019)

Thor Motor Coach (TMC) is recalling certain 2019-2020 Chateau 22B, 22E, 23U, 24F, 25V, and 28A, Daybreak 22GO, Four Winds 22B, 22E, 24F, 26B and 28A, Freedom Elite 22HE and 2020 Quantum GR22, and SE22 motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.

Remedy: GM will notify TMC owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, GMC customer service at 1-800-462-8782 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000177.

NHTSA campaign record ↗

20V308000 · Equipment:Other:Owners/Service/Other Manual | Power Train:Automatic Transmission

Reported: 2020-05-27 (May 27, 2020)

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Consequence: If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Remedy: TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

NHTSA campaign record ↗

20V312000 · Structure:Frame And Members:Underbody Shields | Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings

Reported: 2020-05-28 (May 28, 2020)

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Consequence: If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.

Remedy: TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000191.

NHTSA campaign record ↗

20V423000 · Electrical System:Wiring

Reported: 2020-07-22 (July 22, 2020)

Thor Motor Coach (TMC) is recalling certain 2019-2021 Freedom Elite, and 2021 Four Winds motorhomes. A 100amp converter breaker was incorrectly installed at the battery tray when a 70amp breaker is required, possibly resulting in the wiring connected to the breaker overheating.

Consequence: Overheated wires can increase the risk of a fire.

Remedy: TMC will notify owners, and dealers will replace the converter breaker with one of the correct amperage if needed, free of charge. This recall began September 18, 2020. Owners may contact TMC customer service at 1-855-2867. TMC's number for this recall is RC000199.

NHTSA campaign record ↗

20V444000 · Seats | Air Bags | Electrical System:Wiring

Reported: 2020-07-29 (July 29, 2020)

Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Remedy: Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

NHTSA campaign record ↗

20V711000 · Electrical System

Reported: 2020-11-17 (November 17, 2020)

Thor Motor Coach (TMC) is recalling certain 2020-2021 Daybreak, Four Winds, Chateau, Freedom Elite, Quantum motorhomes built on a Chevrolet chassis. The BIM (Battery Isolation Manager)/BIR (Battery Isolation Relay) is not watertight when exposed to engine compartment heat.

Consequence: Water may get into the BIM/BIR and create electrical arcing, increasing the risk of a fire.

Remedy: TMC will notify owners, and dealers will replace the BIM/BIR with a Trombetta solenoid, free of charge. The recall began January 13, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000206.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage2 / 2 records

100.0%Valid incident date2 / 2 records

100.0%Valid filing date2 / 2 records

100.0%Ordered incident and filing dates2 / 2 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026
Unknown Or Other	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11610951 The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door as… Look up ODI 11610951 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11350137 · 4,000 mi A BICYCLIST ALERTED US AT 0630 THAT OUR RV WAS ON FIRE AS IT SAT PARKED, OFF AND UNPLUGGED IN OUR DRIVEWAY. WITHIN MINUTES THE ENTIRE RV WAS IN FLAMES AND WE EVACUATED OUR HOME SECONDS BEFORE THE RV EXPLODED ABOUT 5 FEET FROM OUR BEDROOM WINDOW. 7 FIRE TRUCKS RESPONDED. THE FIREFIGHTERS SAID THAT IF WE DIDN'T HAVE A METAL ROOF, OUR WHOLE HOUSE WOULD HAVE BEEN IN FLAMES BECAUSE OF THE HOT EMBERS ON THE ROOF. OUR HOME, CAR AND LANDSCAPING SUFFERED DAMAGE AS WELL FROM THE FLAMES. AT FIRST, WE WERE JUST HAPPY THAT NO ONE WAS IN IT AND THAT NO ONE W… Look up ODI 11350137 at NHTSA ↗	0Unavailable No examples available for this selection.	150.0% ODI 11695661 During our last trip ending October 22, 2025 I had smelled propane from the bed occasionally when slide was out. I checked obvious components and found no propane leaks. After returning home and during winterization (Oct 26) I carried out a more comprehensive search for a possible propane leak. With the slide in (normal position when driving) I found the two propane hoses that supply range and water heater pinched and chafing on the slide wall. I can smell the propane slightly from area where lines are pinched. I feel if hoses are not replaced … Look up ODI 11695661 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 11555602 UNKNOWN: ABS INOPERATIVE Light, Traction Control INOPERATIVE Light, Hill Assist Unavailable Message, Cruise Control unavailable. I have also reported this under the Ford F53 Chassis, since I have found that many different makes and models of gas engined motorhomes built on the Ford F53 Chassis have the same issue that has been unrepairable for several years. Look up ODI 11555602 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11138780 · 6,700 mi WHILE TRAVELING IN OUR NEW THOR MOTORHOME AT 60 MPH THE BEDROOM SLIDEOUT FULLY EXTENDED ITSELF. WE STOPPED ON THE SHOULDER OF THE TWO-LANE HIGHWAY AND RETRACTED THE SLIDE OUT WITH THE BEDROOM TOGGLE SWITCH AND THEN TURNED OFF POWER TO SLIDE OUT. STOPPED AT GAS STATION AND SLIDE OUT AGAIN EXTENDED ITSELF AND WOULD NOT RETRACT. CALLED ROADSIDE ASSISTANCE WHO ARRIVED AND DIAGNOSED A BAD SLIDE OUT TOGGLE SWITCH AND REMOVED THE SWITCH. NEXT GAS STOP, SLIDE OUT AGAIN EXTENDED ITSELF AND HIT GAS PUMP (PHOTO ATTACHED). OUR NEW MOTOR HOME WAS RETUR… Look up ODI 11138780 at NHTSA ↗	0Unavailable No examples available for this selection.	150.0% ODI 11362433 · 1,117 mi TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, [phone removed], AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY M… Look up ODI 11362433 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment:Recreational Vehicle/Trailer:Lpg Systems	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11610951 The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door as… Look up ODI 11610951 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11695661 During our last trip ending October 22, 2025 I had smelled propane from the bed occasionally when slide was out. I checked obvious components and found no propane leaks. After returning home and during winterization (Oct 26) I carried out a more comprehensive search for a possible propane leak. With the slide in (normal position when driving) I found the two propane hoses that supply range and water heater pinched and chafing on the slide wall. I can smell the propane slightly from area where lines are pinched. I feel if hoses are not replaced … Look up ODI 11695661 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11434105 · 3,000 mi The contact owns a 2022 Ford E-450. The contact stated that while operating the vehicle, the parking brake light remained illuminated, causing the ABS to become inoperable. Also, the message "Service Advance Trak" was sometimes displayed disabling the ABS and the cruise control. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 3,000. Look up ODI 11434105 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 11555602 UNKNOWN: ABS INOPERATIVE Light, Traction Control INOPERATIVE Light, Hill Assist Unavailable Message, Cruise Control unavailable. I have also reported this under the Ford F53 Chassis, since I have found that many different makes and models of gas engined motorhomes built on the Ford F53 Chassis have the same issue that has been unrepairable for several years. Look up ODI 11555602 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Structure:Body	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	266.7% ODI 11206452 · 4,630 mi TL* THE CONTACT OWNS A 2018 THOR FREEDOM ELITE 29 FE. THE CONTACT STATED THAT WHEN THE SLIDER WAS OUT, THE GAS OR HEATER FAILED TO WORK. NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SLIDER NEEDED TO BE REPLACED AS WELL AS THE GAS LINE. THE DEALER CAMPING WORLD OF NEW JERSEY (1359 RIVER AVE, LAKEWOOD, NJ 0870[phone removed]) WAS CONTACTED FOR A 2ND DIAGNOSIS TEST TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE… Look up ODI 11206452 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Vehicle Speed Control	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11434105 · 3,000 mi The contact owns a 2022 Ford E-450. The contact stated that while operating the vehicle, the parking brake light remained illuminated, causing the ABS to become inoperable. Also, the message "Service Advance Trak" was sometimes displayed disabling the ABS and the cruise control. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 3,000. Look up ODI 11434105 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 11555602 UNKNOWN: ABS INOPERATIVE Light, Traction Control INOPERATIVE Light, Hill Assist Unavailable Message, Cruise Control unavailable. I have also reported this under the Ford F53 Chassis, since I have found that many different makes and models of gas engined motorhomes built on the Ford F53 Chassis have the same issue that has been unrepairable for several years. Look up ODI 11555602 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment:Recreational Vehicle/Trailer	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11610951 The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door as… Look up ODI 11610951 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11695661 During our last trip ending October 22, 2025 I had smelled propane from the bed occasionally when slide was out. I checked obvious components and found no propane leaks. After returning home and during winterization (Oct 26) I carried out a more comprehensive search for a possible propane leak. With the slide in (normal position when driving) I found the two propane hoses that supply range and water heater pinched and chafing on the slide wall. I can smell the propane slightly from area where lines are pinched. I feel if hoses are not replaced … Look up ODI 11695661 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	Too few reports for a range	1,117 mi	1 (sparse)	ODI 11362433 · 1,117 mi TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, [phone removed], AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY M… Look up ODI 11362433 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	1,117 mi	1 (sparse)	ODI 11362433 · 1,117 mi TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, [phone removed], AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY M… Look up ODI 11362433 at NHTSA ↗
Unknown Or Other	Too few reports for a range	4,000 mi	1 (sparse)	ODI 11350137 · 4,000 mi A BICYCLIST ALERTED US AT 0630 THAT OUR RV WAS ON FIRE AS IT SAT PARKED, OFF AND UNPLUGGED IN OUR DRIVEWAY. WITHIN MINUTES THE ENTIRE RV WAS IN FLAMES AND WE EVACUATED OUR HOME SECONDS BEFORE THE RV EXPLODED ABOUT 5 FEET FROM OUR BEDROOM WINDOW. 7 FIRE TRUCKS RESPONDED. THE FIREFIGHTERS SAID THAT IF WE DIDN'T HAVE A METAL ROOF, OUR WHOLE HOUSE WOULD HAVE BEEN IN FLAMES BECAUSE OF THE HOT EMBERS ON THE ROOF. OUR HOME, CAR AND LANDSCAPING SUFFERED DAMAGE AS WELL FROM THE FLAMES. AT FIRST, WE WERE JUST HAPPY THAT NO ONE WAS IN IT AND THAT NO ONE W… Look up ODI 11350137 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 0 complaints · 2023: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	0	0
2023	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	1	0	1
2023	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Fuel/Propulsion System	Unknown Or Other
Electrical System	—	1 ODI 11362433 · 1,117 mi TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, [phone removed], AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY M… Look up ODI 11362433 at NHTSA ↗	0
Fuel/Propulsion System	1 ODI 11362433 · 1,117 mi TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, [phone removed], AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY M… Look up ODI 11362433 at NHTSA ↗	—	0
Unknown Or Other	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

2 patterns with matching reports.

Stalling or loss of power

1 mentions · 50.0% of complaints

Median mileage: 1,117 mi (1 usable records).

ODI 11362433 · 1,117 mi

Look up ODI 11362433 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 50.0% of complaints

Median mileage: 1,117 mi (1 usable records).

ODI 11362433 · 1,117 mi

Look up ODI 11362433 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b