U.S. public vehicle records

2003 Thor CHATEAU: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

0 owner complaints analyzed

3 distinct recall campaigns

Not available median reported failure mileage

Scope: 2003 model year. Data updated: 2026-09-30 (September 30, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

No owner complaints are recorded for this selection. A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

No usable records for this chart.

No records.

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

No usable records for this chart.

No records.

Pattern summary

There is not enough complaint evidence to summarize patterns.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V384000 · Equipment:Recreational Vehicle/Trailer

Reported: 2003-10-13 (October 13, 2003)

ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEELS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR AMERICA AT 570-837-5274.

NHTSA campaign record ↗

07V127000 · Equipment:Recreational Vehicle/Trailer

Reported: 2007-03-20 (March 20, 2007)

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: THOR AMERICA WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR THOR AMERICA AT 1-570-837-1663.

NHTSA campaign record ↗

08V369000 · Equipment:Recreational Vehicle/Trailer

Reported: 2008-07-21 (July 21, 2008)

THOR AMERICA IS RECALLING 2,700 MY 2003-2005 CITATION, CHATEAU, AND CORSAIR TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: THOR AMERICA IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR THOR AMERICA AT 1-570-837-1663.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

0 unique complaints in this selection. Analysis snapshot: 2026-09-30.

UnavailableUsable mileage0 / 0 records

UnavailableValid incident date0 / 0 records

UnavailableValid filing date0 / 0 records

UnavailableOrdered incident and filing dates0 / 0 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	1997	1998	1999	2000	2001	2002	2003	2004	2005
Tires	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10094842 RE DEFECTIVE 1999 CHATEAU MODEL 291 TRAVEL TRAILER. BF THE CONSUMER HAS EXPERIENCED 5 TIRE BLOWOUTS ON THE TRAILER. THESE BLOWOUTS HAVE CAUSED DAMAGE TO THE TRAILER. THE PROPANE SENSOR NEVER WORKED PROPERLY. THE BRAKE CONTROL WAS WIRED INCORRECTLY. *NM Look up ODI 10094842 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	2100.0% ODI 10487165 TL* THE CONTACT OWNS A 2000 THOR MOTOR HOME EQUIPPED WITH RUNWAY ENDURO H/T TIRES, SIZE: 225/75R16. THE CONTACT STATED THAT THE STEEL BELT IN THE REAR PASSENGER SIDE TIRE FRACTURED, CAUSING THE RUBBER AND STEEL TO PEEL AWAY RAPIDLY. THE MANUFACTURER AND DEALER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. Look up ODI 10487165 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Service Brakes, Hydraulic	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10094842 RE DEFECTIVE 1999 CHATEAU MODEL 291 TRAVEL TRAILER. BF THE CONSUMER HAS EXPERIENCED 5 TIRE BLOWOUTS ON THE TRAILER. THESE BLOWOUTS HAVE CAUSED DAMAGE TO THE TRAILER. THE PROPANE SENSOR NEVER WORKED PROPERLY. THE BRAKE CONTROL WAS WIRED INCORRECTLY. *NM Look up ODI 10094842 at NHTSA ↗	0Unavailable No examples available for this selection.	133.3% ODI 10043922 FAILURE OF TRAILER BRAKE SYSTEM CAUSED BY A SHORT CIRCUIT IN THE BRAKE WIRING.MR THE WIRING WAS ROUTED TIGHT BETWEEN THE TRAILER FRAME AND A PANEL COVERING THE WATER TANK. INSTALLATION ON THE WIRE GRADUALLY WORE THREW AND CAUSED A SHORT CIRCUIT WHICH TOTALLY DISABLED THE TRAILER BRAKES. PH *JB Look up ODI 10043922 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Air Bags	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	133.3% ODI 10096139 WHEN SEARCHING FOR "LEXUS" UNDER MAKE, YOU ARE NOT ABLE TO SELECT LEXUS....IT IS MISSING FROM YOUR SITE. Look up ODI 10096139 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 10094842 RE DEFECTIVE 1999 CHATEAU MODEL 291 TRAVEL TRAILER. BF THE CONSUMER HAS EXPERIENCED 5 TIRE BLOWOUTS ON THE TRAILER. THESE BLOWOUTS HAVE CAUSED DAMAGE TO THE TRAILER. THE PROPANE SENSOR NEVER WORKED PROPERLY. THE BRAKE CONTROL WAS WIRED INCORRECTLY. *NM Look up ODI 10094842 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment:Recreational Vehicle/Trailer	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	133.3% ODI 10090347 DUE TO THE HURRICANE FRANCES CONSUMER HAD TO UNPLUG THE TRAILER, AND WITHOUT ANY REASON THE SAMSUM MODEL MR5491G, SERIAL# 71T9N900143N CAUGHT ON FIRE BY ITSELF. MANUFACTURER'S TELEPHONE NUMBER [phone removed] WHICH WAS INCLUDED IN THE MANUAL WAS DISCONNECTED. *AK Look up ODI 10090347 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2004: 0 complaints · 2005: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2004	0	0	0
2005	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2004	0	0	0
2005	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component
No usable records for this analysis.

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

0 patterns with matching reports.

No narratives match the published patterns.