2020 Toyota AVALON HYBRID: complaints, problems and recalls

ON SUNDAY, MARCH 16, 2014, AT APPROXIMATELY 12:50PM, NORTHBOUND TRAFFIC ON LAKE SHORE DRIVE WAS BROUGHT TO A HALT BY FOUR POLICE VEHICLES THAT SPREAD ACROSS THE FOUR NORTHBOUND LANES. THE POLICE VEHICLES WERE PARKED, ONE IN EACH LANE. THE OFFICERS HAD CREATED A ROAD BLOCK. MY CAR WAS IN THE FAR EAST LANE IMMEDIATELY BEHIND A PARKED POLICE VEHICLE. I PLACED MY VEHICLE IN PARK, BUT KEPT THE ENGINE RUNNING. MINUTES LATER, A BLACK CHRYSLER SEDAN DRIVING AT A HIGH SPEED (ESTIMATED AT 55-100MPH PER POLICE REPORTS) WAS BEING PURSUED BY THE POLICE…

Look up ODI 10573606 at NHTSA ↗

TL* THE CONTACT OWNED A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS BROADSIDED BY A PICKUP; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND SHOULDER REQUIRING MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA…

Look up ODI 10854792 at NHTSA ↗

The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11582130 at NHTSA ↗

DRIVING ON STRAIGHT LEVEL INTERSTATE WITH LASER CRUISE SET AT 65 MPH AND NO OTHER CARS OR OBSTACLES PRESENT, CAR SUDDENLY BRAKED TWO TIMES (ABOUT 20 MINUTES APART). THE SAME THING OCCURRED ABOUT 7 DAYS LATER ON COMPARABLE ROAD IN LIGHT RAIN. IN THIS LATER SITUATION, WIPERS SUDDENLY WENT ON HIGH SPEED, FOR 5 SECONDS AND CAR BRAKED TWICE IN SPAN OF ABOUT 5 MINUTES. THE SECOND TIME THIS OCCURRED, THE MASTER WARNING LIGHT CAME ON FOR ABOUT 30 SECONDS. WE TOOK IT TO TOYOTA DEALER THE NEXT MORNING IN RAPID CITY, SD, WHO SAID HE COULD NOT WO…

Look up ODI 10548576 at NHTSA ↗

WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWITCH IT OVER RIGHT AWAY TO FRESH AIR WHEN WE START THE VEHICLE. WE CHANGED THE CABIN FILTER TO A TOYOTA CHARCOAL FILTER WHICH WAS RECOMMENDED BY TOYOTA WHICH HELPED FOR ONLY A FEW DAYS WE ARE CONCERNED THIS MAYBE LINKED TO A MOLD PROBLEM ETC.

Look up ODI 10745166 at NHTSA ↗

NOTHING HAPPENED. CAR WORKS FINE. GOT THIS RECALL LAST NOVEMBER 2015 FROM TOYOTA AND HAVE NOT HEARD FROM THEM SINCE. NHTSA RECALL NUMBER: 15V728. ALMOST A YEAR LATER AND I'M STILL WAITING.

Look up ODI 10898291 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT INDICATED THAT THE SAFETY FEATURE WAS DEACTIVATED AND THE PART OF THE RECALL AND WAS NO LONG AVAILABLE. THE CONTACT H…

Look up ODI 10840483 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10875184 at NHTSA ↗

MY NAME IS [XXX] AND I AM A DISABLED VETERAN. ON MAY 25, 2015 I WAS IN A SEVERE ACCIDENT AND NOW I AM 100% DISABLED. AFTER THE ACCIDENT I WANTED A VEHICLE WITH EVERY SAFETY OPTION POSSIBLE BECAUSE I HAVE PTSD ABOUT DRIVING. I BOUGHT A 2015 TOYOTA AVALON HYBRID LIMITED THAT HAD PRE-COLLISION SYSTEM (PCS) THAT HELPS PREVENT ACCIDENTS. IN DECEMBER I RECEIVED A RECALL FOR THE PCS SYSTEM THAT WAS DATED 11/03/2015 TELLING THE PCS HAD FLAWS AND I HAD TO TURN OFF THE SYSTEM. I WAS NOT HAPPY BECAUSE THAT WAS THE MAIN REASON I BOUGHT THE CAR BECAUSE…

Look up ODI 10823836 at NHTSA ↗

DRIVING ON STRAIGHT LEVEL INTERSTATE WITH LASER CRUISE SET AT 65 MPH AND NO OTHER CARS OR OBSTACLES PRESENT, CAR SUDDENLY BRAKED TWO TIMES (ABOUT 20 MINUTES APART). THE SAME THING OCCURRED ABOUT 7 DAYS LATER ON COMPARABLE ROAD IN LIGHT RAIN. IN THIS LATER SITUATION, WIPERS SUDDENLY WENT ON HIGH SPEED, FOR 5 SECONDS AND CAR BRAKED TWICE IN SPAN OF ABOUT 5 MINUTES. THE SECOND TIME THIS OCCURRED, THE MASTER WARNING LIGHT CAME ON FOR ABOUT 30 SECONDS. WE TOOK IT TO TOYOTA DEALER THE NEXT MORNING IN RAPID CITY, SD, WHO SAID HE COULD NOT WO…

Look up ODI 10548576 at NHTSA ↗

WHILE TRAVELING EASTBOUND ON THE SAN FRANCISCO / OAKLAND BAY BRIDGE AT HIGHWAY SPEED, THE PRE-COLLISION SYSTEM (PCS) SPONTANEOUSLY ENGAGED, QUICKLY BRINGING THE VEHICLE TO A STOP. THE ROAD AHEAD WAS CLEAR; THERE WERE NO OBSTRUCTIONS AND NO STOPPED TRAFFIC. FORTUNATELY NO CARS WERE TRAVELING CLOSE BEHIND, OTHERWISE A REAR COLLISION WOULD HAVE BEEN LIKELY. *TR

Look up ODI 10693131 at NHTSA ↗

MY AVALON HYBRID WAS "RECALLED" OVER 6 MONTHS AGO FOR THE TOYOTA SAFETY SENSE PACKAGE. CONSUMER REPORTS SAYS THIS IS A VERY IMPORTANT SAFETY FEATURE SO I PURCHASED THE SAFEST POSSIBLE CAR. BUT, THE CAR STILL LACKS THIS FEATURE. WHEN WILL I GET THIS SAFETY FEATURE INSTALLED?

Look up ODI 10855337 at NHTSA ↗

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/24/16*LJ VIN INVALID UPDATED 4/27/18*JB *TR

Look up ODI 10806512 at NHTSA ↗

PCS RECALL. THE DEALER DISCONNECTED THIS SAFETY SYSTEM THE BEGINNING OF JANUARY AND WITH NUMEROUS INQUIRIES I HAVE RECEIVED NO FIX DATE. THIS IS A NEW CAR AND ONE OF MY REASONS FOR BUYING WAS THE PCS SAFETY SYSTEM AND THEY CAN'T FIX IT. I ASKED TO BE GIVEN A CAR WITH THIS SYSTEM TO DRIVE UNTIL THEY COME UP WITH A FIX BUT TOYOTA REFUSES TO HELP ME IN ANY WAY. I PAYED A LOT OF MONEY FOR A CAR WITH THIS SAFETY SYSTEM BUT HAD IT TAKE AWAY WITH NO FIX TIME. TWO MONTHS WAIT IS A REASONABLE WAIT TIME AND SOMETHING SHOULD BE DONE. THE 2016 MODELS A…

Look up ODI 10837093 at NHTSA ↗

The contact owns a 2018 Toyota Avalon Hybrid. The contact stated that the navigation system, the radio, and the upper third brake light was not functioning properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the EMU in the computer on the air bag that was malfunctioning to be replaced. The dealer replaced the radio but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000. The VIN was not available.

Look up ODI 11442884 at NHTSA ↗

DRIVING ON STRAIGHT LEVEL INTERSTATE WITH LASER CRUISE SET AT 65 MPH AND NO OTHER CARS OR OBSTACLES PRESENT, CAR SUDDENLY BRAKED TWO TIMES (ABOUT 20 MINUTES APART). THE SAME THING OCCURRED ABOUT 7 DAYS LATER ON COMPARABLE ROAD IN LIGHT RAIN. IN THIS LATER SITUATION, WIPERS SUDDENLY WENT ON HIGH SPEED, FOR 5 SECONDS AND CAR BRAKED TWICE IN SPAN OF ABOUT 5 MINUTES. THE SECOND TIME THIS OCCURRED, THE MASTER WARNING LIGHT CAME ON FOR ABOUT 30 SECONDS. WE TOOK IT TO TOYOTA DEALER THE NEXT MORNING IN RAPID CITY, SD, WHO SAID HE COULD NOT WO…

Look up ODI 10548576 at NHTSA ↗

MY NAME IS [XXX] AND I AM A DISABLED VETERAN. ON MAY 25, 2015 I WAS IN A SEVERE ACCIDENT AND NOW I AM 100% DISABLED. AFTER THE ACCIDENT I WANTED A VEHICLE WITH EVERY SAFETY OPTION POSSIBLE BECAUSE I HAVE PTSD ABOUT DRIVING. I BOUGHT A 2015 TOYOTA AVALON HYBRID LIMITED THAT HAD PRE-COLLISION SYSTEM (PCS) THAT HELPS PREVENT ACCIDENTS. IN DECEMBER I RECEIVED A RECALL FOR THE PCS SYSTEM THAT WAS DATED 11/03/2015 TELLING THE PCS HAD FLAWS AND I HAD TO TURN OFF THE SYSTEM. I WAS NOT HAPPY BECAUSE THAT WAS THE MAIN REASON I BOUGHT THE CAR BECAUSE…

Look up ODI 10823836 at NHTSA ↗

MY 2013 TOYOTA AVALON HYBRID IS HAVING ENGINE REVVING PROBLEMS. WHILE OPERATING AT NORMAL SPEED (45-50). THE RPM'S SUDDENLY INCREASE TO HIGH LEVELS WITHOUT AN INCREASE IN SPEED. LACK OF CONTROL IS EVIDENT. IF YOU SWITCH TO "MANUAL" MODE WITH THE GEAR SELECTOR YOU CAN FORCE IT OUT OF PLAY...BUT THE REVVING CAN OCCUR SOON THEREAFTER OR IT WILL NOT OCCUR AGAIN A DIFFERENT DAY. I TOOK THE CAR INTO BE SERVICED AND TOLD THE SERVICE MANAGER ABOUT THE REVVING PROBLEM. HE SEEMED TO BE VERY DOUBTFUL OF THE DESCRIPTION AND TOLD ME THEY COULD DOWNLOAD THE…

Look up ODI 10664480 at NHTSA ↗

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/24/16*LJ VIN INVALID UPDATED 4/27/18*JB *TR

Look up ODI 10806512 at NHTSA ↗

MY AVALON HYBRID WAS "RECALLED" OVER 6 MONTHS AGO FOR THE TOYOTA SAFETY SENSE PACKAGE. CONSUMER REPORTS SAYS THIS IS A VERY IMPORTANT SAFETY FEATURE SO I PURCHASED THE SAFEST POSSIBLE CAR. BUT, THE CAR STILL LACKS THIS FEATURE. WHEN WILL I GET THIS SAFETY FEATURE INSTALLED?

Look up ODI 10855337 at NHTSA ↗

THE TOP TWO CLIPS OF THE DRIVER'S SEAT BACK DISCONNECTED FROM THE SEAT BACK TRIM PANEL AND THE TRIM PANEL CANNOT BE REATTACHED AT THE TOP CLIPS. THE BOTTOM HINGE IS STILL ATTACHED. THE TRIM PANEL IS NOW HANGING BACK, ALMOST TOUCHING THE REAR SEAT. *TR

Look up ODI 10614753 at NHTSA ↗

DUE TO THE DESIGN OF THE FRONT SEATS, THERE IS A METAL BAR THAT IS NOT WELL PADDED. FROM ALL INDICATIONS THIS BAR AFFECTED EITHER THE NERVES OR BLOOD FLOW IN MY LEGS CAUSING THEM TO GO NUMB. THIS WAS 1.5 HOURS INTO A 5 HOUR DRIVE THAT WE MAKE SEVERAL TIMES A MONTH AND HAVE NEVER HAD THIS ISSUE WITH ANY OTHER CAR. THIS WAS THE FIRST TRIP WITH THE NEW TOYOTA AVALON HYBRID. THE DRIVER SIDE HAS MORE PADDING THEN THE PASSENGER SIDE MAYBE IN ATTEMPT TO MINIMIZE THIS PROBLEM? THE LIGHTER THE PERSON, THE LESS OF AN ISSUE THIS MAY BE. WHILE TRYING…

Look up ODI 10627829 at NHTSA ↗