Auto Recall Watch
U.S. public vehicle records

2002 Toyota AVALON: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

116 owner complaints analyzed

1 distinct recall campaigns

91,000 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 76 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 28 of 116 complaints (24.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2622.4%
Steering behavior1916.4%
Electrical and battery issues54.3%
Transmission and shifting21.7%
Engine operation21.7%
Fuel system concerns10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
28
Vehicle Speed Control
20
Steering
18
Electrical System
5
Service Brakes
5
Tires
5
Air Bags:Side/Window
4
Unknown Or Other
4
Component breakdown data
CategoryCount
Air Bags28
Vehicle Speed Control20
Steering18
Electrical System5
Service Brakes5
Tires5
Air Bags:Side/Window4
Unknown Or Other4

Air Bags: 28; Vehicle Speed Control: 20; Steering: 18; Electrical System: 5; Service Brakes: 5; Tires: 5; Air Bags:Side/Window: 4; Unknown Or Other: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
13
50,000 to 74,999
11
75,000 to 99,999
11
100,000 to 149,999
14
150,000 and above
19
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,99913
50,000 to 74,99911
75,000 to 99,99911
100,000 to 149,99914
150,000 and above19

Under 25,000: 8; 25,000 to 49,999: 13; 50,000 to 74,999: 11; 75,000 to 99,999: 11; 100,000 to 149,999: 14; 150,000 and above: 19

150,000 and above miles has the most reports with usable mileage (19). 40 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
7
2003
10
2004
7
2005
7
2006
1
2007
2
2008
6
2009
6
2010
27
2011
4
2012
1
2013
4
2014
7
2015
10
2016
3
2017
5
2018
2
2019
2
2020
2
2021
1
2023
1
2025
1
Complaints over time data
CategoryCount
20027
200310
20047
20057
20061
20072
20086
20096
201027
20114
20121
20134
20147
201510
20163
20175
20182
20192
20202
20211
20231
20251

2002: 7; 2003: 10; 2004: 7; 2005: 7; 2006: 1; 2007: 2; 2008: 6; 2009: 6; 2010: 27; 2011: 4; 2012: 1; 2013: 4; 2014: 7; 2015: 10; 2016: 3; 2017: 5; 2018: 2; 2019: 2; 2020: 2; 2021: 1; 2023: 1; 2025: 1

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 26 complaint narratives. Steering behavior appears in 19 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000020 · 2002-12-11 (December 11, 2002)

WHEN USING THE CRUISE CONTROL ON A DOWNGRADE, THE VEHICLE ACCELERATES UP TO 20 MPH. IT SEEMS AS IF YOU ARE GOING OUT OF CONTROL. THE VEHICLE DOES NOT DOWNSHIFT AT ALL.

Owner-reported narrative. 7,900 miles reported. Look up ODI 10000020 at NHTSA ↗

Owner report 10000068 · 2002-12-12 (December 12, 2002)

I HAD A FRONTAL CRASH THAT THE HOOD WAS PUSHED IN ABOUT 1 FOOT AND RIGHT HEAD LIGHT WAS OUT. IT WAS NOT THAT BIG OF CRASH, THE AIR BAG WAS NOT DEPLOYED. I WAS ABLE TO DRIVE THE CAR FOR ABOUT 5 MILES HOME. THE CAR WAS PARKED IN THE GARAGE TO WAIT FOR THE INSURANCE COMPANY INSPECTOR TO COME FOR CLAIM INSPECTION. HOWEVER AFTER ABOUT 3 FULL DAYS, THE CAR IGNITED ITSELF AND BURNED THE WHOLE CAR. OF COURSE, I AM FORTUNATE THAT I WAS NOT IN THE CAR WHEN THE FIRE STARTED BUT IT IS QUITE UNRELIABLE FOR THE CAR TO JUST IGNITE BY ITSELF. SHOULDN'T TH…

Owner-reported narrative. Look up ODI 10000068 at NHTSA ↗

Owner report 10002050 · 2003-01-06 (January 6, 2003)

THE VEHICLE EMITS A STRONG SULFUR ODOR INSIDE THE VEHICLE. THE CONSUMER HAS CHANGED THE TYPE OF GAS USED BUT THE PROBLEM STILL EXIST. THE DEALER IS AWARE OF THE PROBLEM. *PH *NLM

Owner-reported narrative. Look up ODI 10002050 at NHTSA ↗

Owner report 10009147 · 2003-02-24 (February 24, 2003)

WHEN A LEFT TURN WAS MADE, AND CONSUMER STRAIGHTENED THE WHEEL, THE VEHICLE CONTINUED TO TURN TO THE LEFT. *JB THE VEHICLE CONSTANTLY WANDERED FROM SIDE TO SIDE, CHANGED LANES WITHOUT TURNING THE STEERING WHEEL, AND WORSENED WHEN TRAVELING FARTHER IN DISTANCE. THE DEALER THOUGHT IT WAS A TIRE PROBLEM, BUT THE PROBLEM CONTINUED. AFTER NUMEROUS ATTEMPTS TO REPAIR THE WANDERING, THE PROBLEM CONTINUED, AND AN EXPERIENCED TECHNICIAN STATED THAT THE STEERING WAS THE PROBLEM. THE CONSUMER REQUESTED TO RECIEVE THEIR MONEY BACK FOR THE VEHICLE. S…

Owner-reported narrative. Look up ODI 10009147 at NHTSA ↗

Owner report 10011421 · 2003-03-11 (March 11, 2003)

THE STEERING WHEEL MADE A LOUD NOISE.*JB

Owner-reported narrative. Look up ODI 10011421 at NHTSA ↗

Owner report 10011422 · 2003-03-11 (March 11, 2003)

THE REAR VIEW MIRROR VIBRATED, WHICH CAUSED THE RIGHT SIDE MIRROR TO CRACK. *JB

Owner-reported narrative. Look up ODI 10011422 at NHTSA ↗

Owner report 10011423 · 2003-03-11 (March 11, 2003)

THE LEFT FRONT TIRE TREAD SEPARATED FROM THE WHEEL. *JB

Owner-reported narrative. Look up ODI 10011423 at NHTSA ↗

Owner report 10015027 · 2003-04-08 (April 8, 2003)

WHILE DRIVING ON NJ TURNPIKE AT 60 MPH A TIRE BLEWOUT DAMAGING THE RIM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE AND THE RIM. *AK *NLM

Owner-reported narrative. 14,000 miles reported. Look up ODI 10015027 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V345000 · Steering

Reported: 2010-07-29 (July 29, 2010)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.

Consequence: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

116 unique complaints in this selection. Analysis snapshot: 2026-09-30.

65.5%Usable mileage76 / 116 records
96.6%Valid incident date112 / 116 records
100.0%Valid filing date116 / 116 records
96.6%Ordered incident and filing dates112 / 116 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200820092010201120122013201420152016201720182019202020212022
Vehicle Speed Control
3710.6%
ODI 10242678 · 11,000 mi

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SPONTANEOUSLY BEGAN ACCELERATING ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH MAXIMUM FORCE AND PLACED THE VEHICLE INTO NEUTRAL, BUT IT CONTINUED TO ACCELERATE TO 70 MPH. HE SMELLED A BURNING ODOR AND THE VEHICLE BEGAN DECELERATING. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AND THE CRUISE CONTROL WAS NOT ENGAGED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE VIN WAS UNKNOWN. THE FAI…

Look up ODI 10242678 at NHTSA ↗

1617.6%
ODI 10280698 · 5,000 mi

AFTER PASSING A CAR AND SPEEDING UP FROM 90KM PER HOUR TO 120 KM I TOOK MY FOOT OFF THE BRAKE. THE CAR CONTINUED ON IT'S OWN, 120,130, 140 AND TOPPING OUT AT 155KM WHERE AT THIS TIME I HAD ONE FOOT ON THE BRAKE AND COULD ONLY SLOW THE CAR TO 120, WITH BOTH FEET ON THE BRAKE ( LITERALLY "STANDING" ON THE BRAKES) THE CAR SLOWED FROM 120 TO ABOUT 30 WHEREUPON MU WIFE SHUT THE CAR OFF. THE TIRES WERE POURING SMOKE OUT OF THEM AND IT TOOK US ABOUT A MILE TO STOP THE CAR. IT IS A 2009 TOYOTA AVALON BRAND NEW. HAVE YOU HAD ANY OTHER UNCONTROLLED ACCEL…

Look up ODI 10280698 at NHTSA ↗

1021.7%
ODI 10298556 · 10,000 mi

1. ON THREE OCCASIONS THE ACCELERATOR PEDAL WAS JAMMED OPEN BY FACTORY CLOTH FLOOR MAT. REMOVED THE MAT. 2. ON MULTIPLE RECENT OCCASIONS WHEN THE CAR IS STARTED AND PLACED IN REVERSE TO BACK OUT OF A PARKING SPACE THE CAR WILL NOT MOVE EVEN IF THE ACCELERATOR IS PRESSED. CAR SEEMS AS IF THE WHEELS ARE CHOCKED. THEN WHEN CAR DOES MOVE IT ACCELERATE QUICKLY IN REVERSE. HAVE DISCOVERED WHEN THIS HAPPENS THE TRACTION CONTROL APPEARS WHEN THE CAR IS SHIFTED INTO REVERSE AND STAYS LIT FOR A PERIOD OF TIME, THEN THE LIGHT GOES OUT AND THE CA…

Look up ODI 10298556 at NHTSA ↗

109.4%
ODI 10375409 · 3,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT SUSTAINED MINOR BRUISES TO HER ARM AND KNEE. THE CONTACT ATTEMPTED TO PLACE TO VEHICLE INTO REVERSE WITH THE BRAKE DEPRESSED WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITHOUT WARNING CAUSING HER TO CRASH INTO A CHAIN LINK FENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT PERFORM A DIAGNOSTIC TEST YET REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD BE SENDING OUT AN INVESTIGATOR TO INSPECT THE VEHI…

Look up ODI 10375409 at NHTSA ↗

413.3%
ODI 10510378 · 900 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE WHEN IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A SCOOTER, A RESIDENTIAL GARAGE DOOR AND A WALL. THE CONTACT WAS NOT INJURED. THE ENGINE RPMS CONTINUED TO RACE UNTIL THE VEHICLE WAS SHIFTED INTO NEUTRAL AND STOPPED. THE CONTACT SPOKE WITH THE MANUFACTURER AND IT WAS STATED THAT AN ENGINEER WOULD BE SENT TO FURTHER ASSESS THE VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND THE CURRENT MILEAGES WERE 900.…

Look up ODI 10510378 at NHTSA ↗

2216.1%
ODI 10507126 · 300 mi

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SURGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE AN ENGINEER TEST DROVE THE VEHICLE AND AGREED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WA…

Look up ODI 10507126 at NHTSA ↗

55.2%
ODI 10648244 · 362 mi

I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILDING WHEN MY RIGHT FOOT SLIPPED OFF THE BRAKE PEDAL ONTO THE ACCELERATOR. WE TOOK POSSESSION OF THE AVALON ON AUGUST 6, 2014. THIS FIRST FRIGHTENING INCIDENT OCCURRED AUGUST 11, 2014. I WAS ATTEMPTING A U TURN TO R…

Look up ODI 10648244 at NHTSA ↗

512.2%
ODI 10785402 · 16,000 mi

THE PROBLEM IS WITH THE DYNAMIC RADAR CRUISE CONTROL (DRCC). IT APPLIES THE BRAKES FOR NO APPARENT REASON. BELOW ARE DESCRIPTIONS OF 5 OF ABOUT 20 SUCH INCIDENTS: -ON I-40. I WAS BEHIND A TRUCK MOVING 62 IN A 70 ZONE. THERE WAS A TRUCK IN THE LEFT LANE ABOUT 200 YARDS AHEAD. I MOVED TO THE LEFT LANE. THERE WAS NO ONE BEHIND ME IN EITHER LANE. DRCC QUICKLY SLOWED ME TO 40 MPH. -AGAIN ON I-40, IN RIGHT LANE BEHIND A TRUCK GOING ABOUT 62 IN A 70 ZONE. THE TRUCK 20 YARDS BEHIND ME MOVED LEFT AND ACCELERATED. BRAKES AUTOMATICALLY APPLIE…

Look up ODI 10785402 at NHTSA ↗

28.7%
ODI 10956795 · 114,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA AVALON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT LOW SPEEDS, THE VEHICLE HESITATED TO RESPOND AND SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE VEHICLE FELT AS THOUGH IT SHIFTED INDEPENDENTLY INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Look up ODI 10956795 at NHTSA ↗

321.4%
ODI 11062027

FROM THE DATE OF PURCHASE (08/14/2017) I NOTICED A DISCREPANCY BETWEEN THE ANALOG SPEEDOMETER AND THE CENTER DIGITAL DISPLAY OF THE SPEED (MPH). CONTACTED THE SERVICE MANAGER OF THE DEALER WHERE PURCHASED. HE ADVISED THERE IS NO FIX. I NOTED NUMEROUS COMPLAINTS OF THIS PROBLEM ON THE WEB. THE ERROR IS BETWEEN 2 AND 3 MPH AND VARIES WITH DIFFERENT SPEEDS. STARTING SPEED IS ZERO WITH THE ERRORS OCCURRING AT DIFFERENT SPEEDS. I HAVE ON NUMEROUS OCCASIONS CHECKED THE ACTUAL SPEED AGAINST LOCAL "RADAR" WARNING SIGNS. IT APPEARS THAT THE DIGIT…

Look up ODI 11062027 at NHTSA ↗

28.3%
ODI 11219860 · 11,000 mi

IN DYNAMIC RADAR CRUISE CONTROL, THE CAR DOES NOT ACT AS DESCRIBED ON PAGE 237 OF THE OWNERS MANUAL. THE MANUAL STATES EVEN WITHOUT CANCELING THE CRUISE CONTROL, THE SET SPEED CAN BE INCREASED BY FIRST ACCELERATING THE VEHICLE TO THE DESIRED SPEED AND THEN PUSHING THELEVER DOWN TO SET THE NEW SPEED." WHEN I TRY TO DO THIS THE VEHICLE WILL QUICKLY SLOW DOWN TO 1 MPH BELOW THE PREVIOUS SET SPEED. SOMETIMES, THE BRAKES ARE APPLIED TO BRING THE CAR DOWN TO THAT SPEED. THIS COULD BE UNSAFE, ESPECIALLY ON WET PAVEMENT. TOYOTA SAY THE CAR ACTS AS…

Look up ODI 11219860 at NHTSA ↗

45.7%
ODI 11193319 · 5,000 mi

WHILE DRIVING DOWN THE ROAD WITH THE ADAPTIVE CRUISE CONTROL ON THE CAR RANDOMLY SLAMS ON THE BRAKES. THIS HAS HAPPENED MULTIPLE TIMES. IT HAS HAPPENED ON HIGHWAY DRIVING AND STREET DRIVING.

Look up ODI 11193319 at NHTSA ↗

110.0%
ODI 11476773

on 3 lane expressway (US422)about 1/4 mile from where the lanes split( see attached). No cars in front of me but cars in the lane to my left slowed. My car suddenly braked causing the car behind me to swerve to my right to avoid a collision. The adaptive breaking (incorrectly) determined that there was a collision hazard, thus creating an actual collision hazard

Look up ODI 11476773 at NHTSA ↗

314.3%
ODI 11489699

Stopped working with a message ' radar control in not available'

Look up ODI 11489699 at NHTSA ↗

00.0%

No examples available for this selection.

Air Bags
82.3%
ODI 10291671 · 10,500 mi

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE MAKING A LEFT TURN SHE WAS STRUCK BY ANOTHER VEHICLE. THE FRONTAL AIR BAGS DEPLOYED. HOWEVER THE PLASTIC FOR THE KNEE BAGS CAUSED DEEP LACERATIONS ON HER LEG. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 10,500. UPDATED 12/09/09 *BF THE CONSUMER STATED THE SEVERE INJURIES SHE RECEIVED WAS FROM THE AIR BAGS DEPLOYING. UPDATED 12/09/09.

Look up ODI 10291671 at NHTSA ↗

44.4%
ODI 10502060 · 66,100 mi

AFTER SITTING IN FRONT PASSENGER SEAT GENERAL AIR BAG LIGHT CAME ON AND LIGHT FOR PASSENGER AIRBAG INDICATES "OFF". REFERENCE NHTSA CAMPAIGN NUMBER 13V014000: THIS COVERS PASSENGER SEAT SENSOR ADJUSTMENT WHICH IS PROBABLE CAUSE IN THIS COMPLAINT. UPON CALLING SOUTHEAST TOYOTA ([XXX]) FEBRUARY 20TH, THEY INDICATED VIN WAS NOT COVERED? REQUEST ACTION TO ENFORCE RECALL FOR MY VIN AS IT IS MOST LIKELY CULPRIT FOR LIGHTS; AND MY PASSENGERS ARE AT RISK FOR INJURY DUE TO LACK OF PROPER AIR BAG OPERATION. *TR

Look up ODI 10502060 at NHTSA ↗

24.3%
ODI 10506091 · 10,000 mi

INJURY:BROKE STERNUM; ACCIDENT AT 60MPH COST TO MY VEHICLE WAS $14,000.00, WENT TO HOSPITAL,FOR DIAGNOSIS. WENT TO DELAND, FLA. HOSPITAL. MY AIR BAGS NEVER DEPLOYED. I FEEL I HAVE AN UNSAFE CAR!! I AM A DOCTOR IN FL. I WOULD LIKE SOMEONE TO CONTACT ME AT:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Look up ODI 10506091 at NHTSA ↗

21.9%
ODI 10579475 · 78,545 mi

WAS HIT FROM THE REAR BY F250 FORD TRUCK ,AND MY AIRBAGS DID NOT WORK,MY WIFE HIT HER HEAD ON GLASS AND MY KNEE HIT FRONT PASSAGER SIDE DASH. *JS

Look up ODI 10579475 at NHTSA ↗

620.0%
ODI 10594538 · 15,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT STATED THAT AFTER THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER STRUCK THEIR HEAD ON THE DASHBOARD. THE POLICE WERE PRESENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. …

Look up ODI 10594538 at NHTSA ↗

1410.2%
ODI 10548745 · 500 mi

RE:REPORT RECEIPT DATE: OCT 17, 2013 NHTSA CAMPAIGN NUMBER: 13V442000 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT TOYOTA NEEDS TO CORRECT THE DEFECTIVE DRAIN LINE. THE CONDENSATE THAT IS NOT DRAINING OUT OF THE EVAPORATOR IS ENCOURAGING THE GROWTH OF MOLD IN THE EVAPORATOR WITH AN ACCOMPANYING OBNOXIOUS ODOR. COULD THE MOLD BE A TOXIC MOLD? THE ROOT PROBLEM NEEDS TO BE SOLVED. *TR

Look up ODI 10548745 at NHTSA ↗

77.3%
ODI 10760202 · 13,250 mi

WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOC…

Look up ODI 10760202 at NHTSA ↗

717.1%
ODI 11203313 · 90,000 mi

TL* THE CONTACT OWNED A 2015 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED. WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE IN TIME AND REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIM…

Look up ODI 11203313 at NHTSA ↗

417.4%
ODI 10906359

TAKATA RECALL. I PURCHASED MY NEW CAR ON MAY 4TH, 2016. THE RECALL WAS ISSUED APRIL 13TH, 2016, BEFORE I MADE THE PURCHASE. THE DEALERSHIP SOLD ME THIS WITHOUT NOTIFYING ME OF THIS. THE SALES MANAGER SAID I SHOULD HAVE RECEIVED THE LETTER OF THE RECALL BUT I HADN'T EVEN BOUGHT THE CAR THEN. I READ IT IS A FEDERAL LAW AGAINST SELLING A NEW VEHICLE WITH AN ACTIVE RECALL. THE MANAGER SAID THIS LAW DOESN'T PERTAIN TO TO THIS SALE BUT ONLY TO "STOP SALES" ISSUES. I NEVER WOULD HAVE BOUGHT THIS NEW CAR KNOWING A RECALL WAS ISSUED, PENDING, OR FIXED.

Look up ODI 10906359 at NHTSA ↗

214.3%
ODI 11301635

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED AN EMAIL CONFIRMATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE NHTSA HOTLINE WAS CONTACTED AND AN INQUIRY WAS MADE IN REGARD TO THE STATUS OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

Look up ODI 11301635 at NHTSA ↗

625.0%
ODI 11233352

2018 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO AIR BAGS THAT DID NOT DEPLOY DURING AUTO ACCIDENT. *LD *JS

Look up ODI 11233352 at NHTSA ↗

11.4%
ODI 11311011 · 6,029 mi

I WAS IN A MAJOR ACCIDENT. I WAS DRIVING ALONG A LOCAL ROAD, PROBABLY ABOUT 30MPH. I WAS STRUCK BY ANOTHER CAR ON THE DRIVER'S SIDE OF MY CAR, AND THEN SPUN INTO A MEDIAN AND STRUCK A TREE. MUCH OF THE CAR WAS DESTROYED. THE WINDSHIELD WAS BROKEN AND DISPLACED FROM THE FRAME ON THE DRIVER'S SIDE. NO AIR BAGS WENT OFF. I WAS RESTRAINED BY THE SEAT BELT ONLY. THE FAILURE OF THE AIRBAGS IS OF GREAT CONCERN.

Look up ODI 11311011 at NHTSA ↗

110.0%
ODI 11625964

To Whom It May Concern, I am filing this complaint to report Right Toyota in Scottsdale, Arizona, and Toyota Motor Corporation for their mishandling of a critical airbag safety recall (23TA15) on my 2020 Toyota Avalon Hybrid. The lack of transparency, misleading information, and failure to provide a remedy has left me with a vehicle that is unsafe to drive and has caused significant financial hardship. 1. Right Toyota never informed me of the recall, despite multiple service visits throughout the year. I only discovered this issue through my …

Look up ODI 11625964 at NHTSA ↗

1257.1%
ODI 11603805

The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not availa…

Look up ODI 11603805 at NHTSA ↗

112.5%
ODI 11739543

Went to dealer cause air bag malfunction came on they said it was the driver seat belt clicker being faulty. They wanted 250 to fix it. I fixed it myself for 50. To find out it was the passenger clicker. They have a recall on the passenger but dealer lied said it was driver side to get me to pay n them 250

Look up ODI 11739543 at NHTSA ↗

Steering
164.6%
ODI 10307917

I HAVE A 2008 TOYOTA AVALON. THE TELESCOPIC STEERING COLUMN WILL RANDOMLY DEPRESS. THE LATCH THAT HOLDS IT IN PLACE WILL RANDOMLY LOOSEN UP AND THE STEERING COLUMN WILL GO ALL THE WAY IN. I ASKED MY DEALER ABOUT THIS AND THEY SAID IT WASN'T UNDER WARRANTY. I ASKED TOYOTA AND THEY SAID THERE HAD BEEN NO RECALL ON THIS ITEM. JUST THOUGHT I MIGHT MENTION IT WITH ALL THE OTHER PROBLEMS TOYOTA HAS BEEN HAVING. *TR

Look up ODI 10307917 at NHTSA ↗

1718.7%
ODI 10311380 · 18,000 mi

TL*THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHEN HE MADE A TURN ON AN UPHILL SURFACE, THE STEERING WHEEL WOULD SEVERELY PULL TO THE LEFT (OR DIRECTION OPPOSITE THE TURN) WHEN THE BRAKE PEDAL WAS DEPRESSED. HE TOOK THE VEHICLE TO THE DEALER 3 TIMES. ON TWO VISITS, A DEALER COULD NOT FIND THE PROBLEM AND ON THE LAST VISIT, A DEALER WAS ABLE TO DUPLICATE THE FAILURE. WHEN THE CASE WAS ESCALATED TO A REPRESENTATIVE, HE WAS TOLD THAT THE VEHICLE BEHAVED NORMALLY. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEH…

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1021.7%
ODI 10359854 · 13,000 mi

THE STEERING WHEEL ON MY 2010 AVALON COLLAPSES WHILE DRIVING. I HAVE AN ADJUSTABLE "TELESCOPE" STEERING WHEEL THAT ADJUSTS FORWARD AND BACKWARDS. IT IS CONTROLLED BY A LEVER UNDER THE STEERING WHEEL WHICH LOCKS IT INTO PLACE. THE LEVER WILL SUDDENLY RELEASE WITHOUT BEING TOUCHED, CAUSING THE STEERING WHEEL TO COLLAPSE. THIS HAS HAPPENED ON AT LEAST THREE OCCASIONS. *TR

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3129.2%
ODI 10376686 · 8,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STEERING COLUMN BECAME ABNORMALLY LOOSE AND EXHIBITED AN UNUSUAL POPPING NOISE AS THE CONTACT WOULD TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO INSPECTED THE STEERING COLUMN. THEY STATED THE STEERING COLUMN WAS DEFECTIVE AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,500. UPDATED 03/07/11

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00.0%

No examples available for this selection.

21.5%
ODI 10567171

2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, HE HEARD A STRANGE NOISE COMING FROM UNDER THE PASSENGER SEAT. AS HE MADE A TURN, THE STEERING WHEEL DID NOT RESPOND AND INSTEAD OF SNAPPING BACK INTO A 12 O'CLOCK POSITION, IT STAYED LOCKED INTO THE TURN. HE COULD NOT TURN THE WHEEL TO STRAIGHTEN OUT THE VEHICLE. AS HE LOOKED UP, HE SAW HE WAS ABOUT TO CRASH INTO AN ONCOMING VEHICLE. WITH NO TIME TO REACT, HE HIT THE ONCOMING VEHICLE, IN A FRONT END COLLISION. AT THE TIME OF…

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55.2%
ODI 10676640 · 2,000 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

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12.4%
ODI 11437591

The steering tilt lock mechanism is failing. Vibrates loose while driving. It is a non-wear item. Toyota had to recall 2009-2012 models of Avalon for the same problem. My vehicle is a 2015 and is out of warranty and only has 50,000 miles. I did have a service center check it and they confirmed the problem. You can repair this non-wear item you must replace the complete steering column assembly. With parts and labor the cost is @ $1500. Whatever they did to redesign the mechanism since the 2012 model year to fix the problem was not effec…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

416.7%
ODI 11253690 · 44,000 mi

I WAS TRAVELING ON I-294 SOUTH IN THE VICINITY OF, SOUTH HIGHLAND, ILLINOIS TRAVELING ABOUT 70 MILES PER HOUR. I WAS NEXT TO THE MEDIAN. THERE WAS A CAR NEXT TO ME THAT WAS BEHIND AN 18 WHEELER, PULLING AN EXTRA TRAILER. THE 18 WHEELER SWERVED TO MISS A CAR AND AS A RESULT OF THE 18 WHEELER SWERVING, THE CAR NEXT TO ME SWERVED TO MISS THE TRAILER; WHEN THAT HAPPENED I SWERVED TO MY LEFT BECAUSE OF THE VEHICLE. AS I DID SO MY VEHICLE MADE CONTACT WITH THE EMERGENCY STRIP THAT MAKES A NOSE LIKE YOUR TIRES ARE FLAT, ALMOST INSTANTLY IT APPEARE…

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00.0%

No examples available for this selection.

110.0%
ODI 11602383

TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired - (my cost $1308.94) - images attached No warning messages / appeared about a month before I went in... it became progressively worse with time

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Exterior Lighting
19957.0%
ODI 10242885 · 12,508 mi

TL*THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ALIGNED. THE DRIVER'S SIDE HEADLIGHT WAS LOWER THAN THE PASSENGER SIDE. THE MOTORIZED HEADLIGHT SELF-LEVELING ADJUSTER FAILED. THE DEALER REPLACED THE DRIVER'S SIDE HEADLIGHT MOTOR; HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT THEY DID NOT HAVE THE OPTICAL EQUIPMENT TO PROPERLY CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 12,508.

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2426.4%
ODI 10383236 · 42,000 mi

2009 TOYOTA AVALON XLS [XXX] IN SERVICE 10/31/2008; MILEAGE AT FAILURE UNKNOWN, BUT LESS THAN 42,000. BOTH HIGH BEAM BULBS EXPLODED ON THE VEHICLE. BASED ON INTERNET RESEARCH, THIS SEEMS TO BE A KNOWN PROBLEM. TOYOTA ISSUED A TSB 0044-10 ON THIS FAILURE 1/27/2010, YET THEY REFUSE TO TAKE OWNERSHIP OF THE ISSUE. THE BULBS FAILED DESPITE A CUMULATIVE USE OF LESS THAN 2 HOURS ON THE HIGH BEAMS IN THE LIFE OF THE VEHICLE (I LIVE IN A METROPOLITAN AREA). IF THE BULBS ARE REPLACED, THEY WILL FAIL AGAIN DUE TO THE DESIGN OF THE HOUSING. IS TH…

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36.5%
ODI 10361610 · 51,000 mi

I HAVE A 2008 TOYOTA AVALON TOURING MODEL. SINCE LATE JUNE OF 2010 THROUGH OCTOBER OF 2010 THE CAR HAS BEEN DRIVEN ON 3 CONSECUTIVE LONG TRIPS. THE FIRST TRIP WAS APPROXIMATELY 3600 MILES, THE SECOND TRIP WAS APPROXIMATELY 1200 MILES AND THE LAST TRIP WAS 1800 MILES. ALL OF THESE TRIPS THE HEAD LAMP SYSTEM WAS SET ON AUTO. THE BRIGHT LIGHTS WERE USED ON OCCASION WHEN ON DARK ROADS OR DURING THE DAY TO SIGNAL TO TRUCKS OR OTHER DRIVERS THAT IT WAS SAFE TO PULL IN ON A PASSING SITUATION. ON THE LAST TRIP, DURING THE NIGHT THE BRIGHTS WORKED …

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21.9%
ODI 10392792 · 15 mi

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE NEWLY DESIGNED HIGH INTENSITY DISCHARGED HEADLIGHTS ONLY ALLOWED PARTIALLY ILLUMINATION OF THE ROAD AND THE CONTACT WAS CONCERNED THE FAILURE COULD CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED AND FILED A REPORT OF THE FAILURE BUT PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO MAKE REPAIRS BECAUSE THE HEADLIGHTS WERE OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND…

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00.0%

No examples available for this selection.

21.5%
ODI 10519566

DESIGN FLAW CHROME STRIP ON DASH CAUSES GLARE FROM SUN WHICH IS BLINDING WHEN DRIVING IN SUN AND POSSIBLY CAUSING DAMAGE TO RETINA. ESP BAD FOR SENIOR DRIVERS WHO HAS CATARACTS --[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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11.0%
ODI 11398613 · 280,000 mi

FROM THE TIME FRAME OF 2017 TIL THE PRESENT, THE HEADLAMPS ON THE VEHICLE WOULD BURN OUT FOR NO APPARENT REASON. EACH TIME I REPLACE THEM, THEY WOULD LAST FOR ABOUT 4 TO 6 MONTHS AND THEN THEY WOULD BURN OUT AGAIN. SOMETIMES EITHER ONE WOULD BURN, LEFT OR RIGHT, AND TWICE I'VE HAD BOTH GO OUT AT THE SAME TIME. I DON'T UNDERSTAND WHAT IS CAUSING THE HEAD LAMPS TO BURN OUT. I'VE REPLACED THEM EACH TIME, AND IN COUNTING I HAVE REPLACED THEM AT LEAST 10 TIMES SINCE 2017. THIS IS TOTALLY UNUSUAL COMPARED TO MY OTHER TWO CARS WHERE I'VE NEVER ONCE HA…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

14.2%
ODI 11375620 · 4,000 mi

MY AUTO HIGH BEAMS DAILY FAIL TO WORK CORRECTLY DURING NIGHT TIME DRIVING, THE LOW BEAM WOULD BE ON, THE TURN SIGNAL CONTROL LEVER WILL BE PUSHED ALL THE WAY FORWARD. THE GREEN LIGHT ON THE DASH PANEL IS SHOWING A HEADLIGHT WITH A WORD "AUTO" WOULD ILLUMINATE AND THE HIGH BEAMS WOULD CYCLE ON & OFF AS THEY SHOULD WITH THE AUTO HIGH BEAM SYSTEM. THEN THE GREEN "AUTO" LIGHT WOULD MYSTERIOUSLY GO OFF AND THE HIGH BEAMS WOULD NOT TURN ON ANYMORE EVEN UNDER THE RIGHT CONDITIONS - THIS WOULD LAST FROM THIRTY SECONDS TO ABOUT FIVE MINUTES..THEN THE A…

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34.3%
ODI 11181381 · 14,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA AVOLON. THE CONTACT STATED THAT THERE WAS DISCOLORATION ON THE HEADLIGHT UNITS. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD CLEARLY AT NIGHT AND HIS VISION WAS IMPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH TOYOTA OF TORRANCE (2909 PACIFIC COAST HWY, TORRANCE, CA 90505, [phone removed]) TO BE DIAGNOSED; HOWEVER, FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
4212.0%
ODI 10302505 · 46,000 mi

I OWNED A 2008 AVOLAN. IT CAUGHT FIRE DEC. 7 2009 AND BURNED UP. I THOUGHT I NEEDED TO REPORT THIS TO SOMEONE. I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE, AND THE RESULT COULD BE DEATH. I GOT HURT BAD BUT I AM BETTER NOW.*CW

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1011.0%
ODI 10316343 · 7,500 mi

ACCELLERATION OF VEHICLE. *TR

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36.5%
ODI 10291594 · 760 mi

MY NEW (PURCHASED SEPT. 2009) 2010 TOYOTA AVALON WAS INVOLVED IN AN ACCIDENT DUE TO A VEHICLE DEFECT (THIS MODEL IS UNDER A RECALL BY TOYOTA). I CAME TO A COMPLETE STOP FOR A VEHICLE BACKING OUT OF A DRIVEWAY. AFTER THE OTHER VEHICLE CAME TO A COMPLETE STOP, I PROCEEDED TO GO AROUND THE OTHER VEHICLE (WHICH REMAINED STATIONARY). AS SOON AS I TOUCHED THE ACCELERATOR, MY VEHICLE ACCELERATED RAPIDLY. I TOOK MY FOOT OFF THE GAS PEDAL IMMEDIATELY BUT I COULD STILL HEAR THE ENGINE REVVING AT HIGH SPEED. I WAS UNABLE TO STOP MY VEHICLE UNTIL IT H…

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2422.6%
ODI 10371008 · 1,300 mi

TL*THE CONTACT OWNS A 2011 LEXUS RX350 (NA). THE CONTACT STATED THAT WHEN THE REAR DOOR WAS OPENED, THE CHIME DID NOT INDICATE THAT DOOR WAS OPEN WHILE THE CONTACT WAS REVERSING OUT OF THE GARAGE; THE VEHICLE DOOR CRASHED INTO THE GARAGE DOOR AND WAS DAMAGED. THE DEALER STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A WARNING CHIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE FROM THE DESIGN DEPARTMENT WOULD CONTACT HIM. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,300.

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413.3%
ODI 10705855

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE SUB-WOOFER AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN THE CONSUMER STATED THE…

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1410.2%
ODI 10548745 · 500 mi

RE:REPORT RECEIPT DATE: OCT 17, 2013 NHTSA CAMPAIGN NUMBER: 13V442000 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT TOYOTA NEEDS TO CORRECT THE DEFECTIVE DRAIN LINE. THE CONDENSATE THAT IS NOT DRAINING OUT OF THE EVAPORATOR IS ENCOURAGING THE GROWTH OF MOLD IN THE EVAPORATOR WITH AN ACCOMPANYING OBNOXIOUS ODOR. COULD THE MOLD BE A TOXIC MOLD? THE ROOT PROBLEM NEEDS TO BE SOLVED. *TR

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1010.4%
ODI 10592550 · 200 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE INFORMATION CENTER BECAME BLANK WHENEVER THE SUN LIGHT REFLECTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARD AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 300.

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24.9%
ODI 10734292 · 6,800 mi

TL* THE CONTACT LEASED A 2015 TOYOTA AVALON. WHILE PREPARING TO MAKE A LEFT TURN AT 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,800. UPDATED 11/12/15*LJ UPDATED 11/12/2017*CN

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313.0%
ODI 10823906 · 110 mi

TOOK DELIVERY OF VEHICLE WITH 3 MILES ON JANUARY 27, 2016. VERY NEXT DAY THE VEHICLE WOULD NOT START WITHOUT SEVERAL ATTEMPTS. ON JANUARY 30 THE VEHICLE WAS STOPPED IN A PARKING LOT WHILE ON ERRANDS AND WOULD NOT START AFTER ATTEMPTING FOR 15 MINUTES. DEALER SERVICE DEPARTMENT ADVISES THAT THERE IS A DRAIN ON THE BATTERY WHEN THERE SHOULD NOT BE. VEHICLE HAS BEEN WITH SERVICE TECHNICIANS FOR THE 3RD DAY AND THEY HAVE YET TO IDENTIFY THE ROOT CAUSE. THE VEHICLE HAS 212 MILES AND I AM FEARFUL THAT AN ELECTRICAL PROBLEM WILL CAUSE FIRE AND SE…

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214.3%
ODI 11062027

FROM THE DATE OF PURCHASE (08/14/2017) I NOTICED A DISCREPANCY BETWEEN THE ANALOG SPEEDOMETER AND THE CENTER DIGITAL DISPLAY OF THE SPEED (MPH). CONTACTED THE SERVICE MANAGER OF THE DEALER WHERE PURCHASED. HE ADVISED THERE IS NO FIX. I NOTED NUMEROUS COMPLAINTS OF THIS PROBLEM ON THE WEB. THE ERROR IS BETWEEN 2 AND 3 MPH AND VARIES WITH DIFFERENT SPEEDS. STARTING SPEED IS ZERO WITH THE ERRORS OCCURRING AT DIFFERENT SPEEDS. I HAVE ON NUMEROUS OCCASIONS CHECKED THE ACTUAL SPEED AGAINST LOCAL "RADAR" WARNING SIGNS. IT APPEARS THAT THE DIGIT…

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14.2%
ODI 11422114

My car check engine light lane sensor light and Lad light came on and card had rough handling i took it to Toyota of plano and they worked on charged me $650 so i was was happy they fixed the problem after one day the lights came back they said it was the rodent damage a Rat chewed the wire because what i learned toyota is using soy base wires it attracts Rats they should not use it it is a safety hazards now my safety feathers don't work i can not afford $600 every other day so please recall this problem Thanks so many accidents can be avoid…

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1521.4%
ODI 11183716

REPORTED THIS TO DEALER. THEY COULDN'T FIND ANYTHING WRONG AT THE TIME. KEEPS HAPPENING : BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT MALFUNCTION ALERTS

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

112.5%
ODI 11707942

Infotainment screen went black when car had 42,000mi. Took to toyota dealer and charged $200 for same reset i did at home also charging ports do not work. Can't get any gps or anything information on car through screen all Took place in 2023

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Unknown Or Other
123.4%
ODI 10306948

CONSUMER HAS A 2008 TOYOTA AVALON AND CONCERNED ABOUT THE SUDDEN ACCELERATION PROBLEM WITH TOYOTA. *NJ THE CONSUMER WAS TRYING TO DECIDE IF SHE SHOULD RETURN OR REPLACE THE VEHICLE. *JB

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33.3%
ODI 10314344

2009 TOYOTA AVALON RECALL*CW THE CONSUMER WANTED TO KNOW WHY NO ONE IS DOING ANYTHING TO HELP THE PEOPLE WHO OWN DEFECTIVE TOYOTA'S?

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613.0%
ODI 10321949

2010 TOYOTA AVALON. CONSUMER WRITES TO EXPRESS THAT SHE HAS BEEN UNABLE TO SATISFACTORILY RESOLVE THIS COMPLAINT WITH THE DEALERSHIP REGARDING A GOOD FAITH EFFORT TO RETURN VEHICLE. *TGW THE CONSUMER STATED THE SALESMAN TOLD HER ON MORE THAN ONE OCCASION THE VEHICLE DID NOT HAVE AN ACCELERATION PROBLEM. THE DEALER STATED THEY DID NOT KNOW THE VEHICLE HAD A PROBLEM WHEN THE CONSUMER PURCHASED THE VEHICLE. THE CONSUMER STATED HER ISSUE WAS WITH THE DEALER MIS-REPRESENTING THE FACTS ABOUT THE VEHICLE. *JB UPDATED 03/29/10.*JB UPDATED 04/06/1…

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109.4%
ODI 10363372 · 290 mi

FOOT FIRMLY ON BRAKE, SHIFTING TO REVERSE. ENGINE ROARED TO LIFE AND VEHICLE THRUST BACKWARD. FOLLOWED BY FOUR OTHER EPISODES OF SUDDEN ACCELERATION WHILE FOOT ON BRAKE. THE LAST OF THESE RESULTED IN LIGHT REAR-END COLLISION. NO VISIBLE DAMAGE TO STRUCK PICKUP. FRONT GRILL OF AVALON VISIBLY CRUSHED. THESE FIVE INCIDENTS OCCURRED OVER A PERIOD OF ABOUT NINE DAYS. I HAVE REFUSED TO DRIVE IT SINCE.

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26.7%
ODI 10763895 · 40,000 mi

THE SUBWOOFER RECALL IS BOGUS. WHAT THEY DON'T TELL YOU UNTIL IT'S TOO LATE IS THAT THEY PUT A PLASTIC COVER AROUND THE SUBWOOFER TO PREVENT WIRES FROM TOUCHING THE CHASSIS; THEY INSTEAD REPLACE THE JBL AMPLIFIER. THE WORK DRASTICALLY ALTERS THE SOUND. I NO LONGER HAVE A PREMIUM SOUND SYSTEM; THE NEW AMP CLEARLY DOESN'T HAVE THE SAME WATTAGE AS THE ORIGINAL ONE. LUSTINE TOYOTA AND TOYOTA CORPORATE ARE COPPING OUT AND WON'T FIX IT. THE THING HAS EVEN CUT OUT TWICE. I'M BEYOND PISSED. THAT MIGHT HAVE BEEN THE BEST PART OF THE CAR.

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2216.1%
ODI 10596069 · 15,000 mi

NOTICED SOME TIME A GO THE HEADLINER IS SAGGING AT THE BACK WINDOW. WAS AT DEALER FOR SERVICE AND TOLD THEM ABOUT IT. WAS TOLD THEY WOULD ORDER A NEW ONE. AFTER OBSERVING COMPLAINTS ON TNE NHTSA SITE I SEE THIS IS AN ONGOING ISSUE. WE'LL SEE IF THEY ORDER IT, HOPEFULLY TOYOTA RECTIFIES THIS BEFORE PEOPLE REALLY GET A CASE OF THE A__. MORE THAN THAT THOUGH, I HOPE THIS DOESN'T BECOME A REAL SAFETY HAZARD.

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2121.9%
ODI 10760202 · 13,250 mi

WHILE TRAVELING IN THE LEFT LANE AT HIGHWAY SPEED WITH NO OTHER VEHICLES IN THE LANE IN FRONT OF US FOR AT LEAST 100-150 FEET, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ENGAGED. THIS CAUSED THE VEHICLE TO BRAKE VERY HARD, WHICH CAUSED US TO DECELERATE RAPIDLY (LOSING 20-30 MPH IN A SHORT DISTANCE). THE WARNING BEEPS THAT ARE NORMALLY ASSOCIATED WITH RAPIDLY APPROACHING ANOTHER VEHICLE/BARRIER IN FRONT OF THE VEHICLE ALSO WERE SOUNDING, AND A WARNING LIGHT CAME ON THE INSTRUMENT PANEL. IN ADDITION, THE SEATBELTS ON BOTH FRONT SEAT OCCUPANTS LOC…

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717.1%
ODI 10780434 · 500 mi

I HAVE A SAFETY CONCERN. I BOUGHT A NEW CAR A COUPLE OF WEEKS BEFORE THIS INCIDENT; THIS IS WHAT I EXPERIENCED WITH THE PCS SYSTEM. IT WENT OFF WITH WARNING BUZZER, RETRACTING THE SEAT BELTS. TO MY SURPRISE, THE FRONTAL CAR WAS MORE THAN 120 TO 150 FEET AWAY!; I BELIEVE I WAS DRIVING AT ABOUT 50-55 MPH. SINCE THIS IS MY FIRST EXPERIENCE WITH THE PCS SYSTEM, I AM NOT SURE IF THIS WAS NORMAL OR WHETHER I SHOULD BRING THE CAR IN FOR INSPECTION. I TOOK THE CAR TO THE DEALER; THEY GAVE ME A TOYOTA CASE NO. 152660366 ; MECHANIC SAID HE PERFORMED HEA…

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521.7%
ODI 10875690

WHEN DRIVING AND THE SUN IS ENTERING THE MAIN CABIN, THE TAN INTERIOR PORTION OF THE DASHBOARD IS REFLECTED ON TO THE FRONT SIDE WINDOWS. THIS REFLECTION OF THE TAN PORTION OF THE DASHBOARD INTERFERES WITH A CLEAR VIEW OF BOTH OUTSIDE MIRRORS. THE VIEW OF TRAFFIC TO EITHER SIDE OF MY VEHICLE IS DIMINISHED, WHICH HAS ALREADY RESULTED IN ONE CLOSE CALL WHEN CHANGING LANES. ADDITIONALLY, THE LANE-WARNING INDICATOR LIGHTS THAT ARE PART OF THE REAR VIEW MIRRORS ARE SIMILARLY DIMINISHED, REDUCING THE FLASHING SAFETY WARNINGS THAT THEY PROVIDE. …

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17.1%
ODI 10991236 · 500 mi

SCOUT NAVIGATION SYSTEM WORKS WITH MY ANDROID PHONE. WHEN THE PHONE ENTERS TIME-OUT MODE, THE NAVIGATION ON THE VEHICLE IS FROZEN. TO RESTORE SERVICE, THE DRIVER HAS TO PICK UP THE DEVICE AND SWIPE THE SCREEN IN ORDER TO RE-ESTABLISH THE SCOUT APPLICATION. REMOVING YOUR EYES FROM THE ROAD AND HAND FROM THE WHEEL WHILE DRIVING IS NOT A SAFE PROCEDURE AND SHOULD NOT BE REQUIRED BY THE PRODUCT IN ORDER TO RUN.

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520.8%
ODI 11065477 · 50 mi

THE LANE DEPARTURE BEEPING SIGNAL IS SO WEAK THAT I CAN HARDLY HEAR IT. NORMAL DRIVING NOISE SUCH AS TIRE NOISE, RADIO, CONVERSATION, ETC. USUALLY COMPLETELY DRIVES IT OUT. ON THE BUICK THAT I TRADED IN THE LDA SOUND WAS NORMAL AND ON A NUMBER OF OCCASIONS I DOZED OFF AND WAS SNAPPED OUT OF IT BY THE BEEPING FROM THE LDA. I AM DISMAYED THAT THIS VERY IMPORTANT SAFETY FEATURE IS ALL BUT USELESS IN MY NEW TOYOTA. A FRIEND JUST BOUGHT A NEW PRIUS AND HIS VEHICLE HAS THE SAME WEAK LDA VOLUME AS MINE. I LOOKED ON THE INTERNET AND SAW COMPLAINT…

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811.4%
ODI 11172808

BOTH BLIND SPOT MONITORING AND CROSS TRAFFIC ALERT - MALFUNCTION ALERTS, KEEPS POPPING UP REGULARLY. MULTIPLE TRIPS TO THE DEALER, WITH NO RESOLUTION. TOYOTA INDICATES THAT THIS IS A PROB AND ARE WORKING ON AN SOLUTION. IT IS NOT CLEAR WHAT THAT IS. SEEMS LIKE ISSUE POPS UP MORE WHEN IT IS VERY COLD OR VERY WET. TOYOTA SAYS THEY ARE LOOKING INTO IT, BUT NOT SURE WHAT THEIR PLAN IS. TOYOTA CASE #1901292206 FOR TODAY.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

450.0%
ODI 11494238

While driving, the tire sidewall ripped in half. I had reported this as a tire failure but Firestone (owns Bridgestone) stated that this was caused by the vehicle (Toyota Avalon). I did want to report this in case there are other incidents.

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Service Brakes
41.1%
ODI 10464751 · 56,000 mi

STARTED TO BACK OUT OF DRIVE AND WAS UNABLE TO CONTROL THE CAR IN REVERSE AND BRAKES WOULD NOT WORK. HAD TO PUT THE CAR IN PARK WHILE ROLLING TO BRING IT TO A STOP. I NEVER EXPERIENCED THIS BEHAVIOR IN THE CAR BEFORE. REPORTED TO TOYOTA AS A SAFETY ISSUE. THEY SENT A THIRD PARTY ENG. OUT TO RUN TESTS ON THE CAR. AFTER HE GOT DONE DOING SOME DISASSEMBLY TO LOOK AT THE CONTROL LINKAGE HE REASSEMBLED THE PARTS REMOVED IMPROPERLY AND THE CAR HAD TO BE TOAD TO THE DEALER TO BE REPAIRED. I HAVE HAD NUMEROUS CALLS TO TOYOTA WHO WAS SUPPOSED TO S…

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22.2%
ODI 10594842 · 38,616 mi

TL* THE CONTACT OWNS A 2009 TOYOTA AVALON. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE VEHICLE WOBBLED AND VIBRATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE TURNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 38,616.

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12.2%
ODI 10501886 · 78,000 mi

I WAS IN TRAFFIC WAITING BEHIND A TRUCK TO GO AND MY CAR STARTED MOVING FORWARD. I HAD MY FOOT ON BRAKE CAR STILL MOVING FORWARD, I PUSHED EMERGENCY BRAKE AND PUT IT IN PARK. END RESULT MY CAR HIT THE BACK OF A TRUCK. NO INJURIES JUST A SCRATCH ON PAINT. I WAS VERY SCARED BECAUSE I COULDN'T CONTROL MY VEHICLE. *TR

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54.7%
ODI 10483569 · 27,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THERE WAS GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO GO DOWN CLOSER TO THE FLOOR WHEN BRAKING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND WAS TOLD NOTHING WAS WRONG WITH THE BRAKES. EACH DEALER MENTIONED THAT THERE WAS POSIBILITY THAT THE BRAKES PRODUCE NOISE WHENEVER THEY WERE ENGAGED. THE CONTACT STATED THAT THE VEHICLE HAD A LONGER STOPPING DISTANCE THEN BEFORE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRE…

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310.0%
ODI 10522765 · 28,469 mi

PURCHASED USED CERTIFIED-USED AVALON WITH 28.3K MILES ON JUNE 8. ON JUNE 15, THE FIRST INCIDENT OCCURRED FROM PARKING LOT TO STOP SIGN. APPLIED BRAKES AND NO RESPONSE. AVALON SPED UP AND HAD TO TURN THE CAR TO AVOID ACCIDENT. APPLIED BRAKES AGAIN AND WAS ABLE TO STOP THE CAR. CONTINUED HOME AND NO PROBLEMS. ON JUNE 16, APPROACHING STOP SIGN FROM DOWNWARD HILL AND APPLIED BRAKES AND NO RESPONSE. AVALON SPED UP AND WAS ABLE TO MAKE TURN WITH BEING HIT BY ON COMING TRAFFIC. TOOK CAR TO DEALERSHIP FOR INSPECTION. FOUND NOTHING WRONG AND ATT…

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128.8%
ODI 10515182 · 2,500 mi

WHILE DRIVING FROM KNOXVILLE TN TO ATLANTA GA, ON A DOWNGRADE JUST OUTSIDE OF CHATTANOOGA ON INTERSTATE 75 I WENT TO USE THE BRAKE PEDAL. IT DEPRESSED ALL THE WAY TO THE FLOOR AND DID NOT COME BACK. I HAD NO BRAKES WHATSOEVER AND ONLY BY THE GRACE OF GOD WAS I ABLE TO SAFELY MAKE IT OVER TO THE EMERGENCY LANE, WHICH WAS CLEAR, AND WAIT UNTIL I GOT TO THE BOTTOM OF THE GRADE FOR THE VEHICLE TO COAST TO A STOP ON IT'S OWN. I HAD TO USE THE GRASS AND GRAVEL JUST OFF THE EMERGENCY LANE TO HELP BRING THE VEHICLE TO A STOP. I HAD VEHICLE TOWED BACK …

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66.3%
ODI 10683158 · 6,000 mi

THE PRE-COLLISION SYSTEM ABRUPTLY AND FOR NO APPARENT REASON ACTIVATED ON A FREEWAY IN CHARLESTON, SC. NO CAR OR OTHER OBSTRUCTION WAS IN FRONT OF THE VEHICLE. A DISORIENTING LOUD ALARM BEGAN, THE SEAT BELTS FORCED US INTO OUR SEATS AND IMMOBILIZED US, AND THE VEHICLE DID A PANIC BRAKING MANEUVER-IT COULD NOT HAVE BRAKED MORE FORCEFULLY. IF SOMEONE HAD BEEN BEHIND US WE WOULD HAVE BEEN KILLED.THE DEALERSHIP FOUND NO ANOMALY. THEY GAVE US A LIST OF 13 DIFFERENT HIGHWAY SITUATIONS THAT COULD CAUSE THIS. NONE OF THEM ARE UNCOMMON. THIS SYSTEM IS V…

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922.0%
ODI 10780434 · 500 mi

I HAVE A SAFETY CONCERN. I BOUGHT A NEW CAR A COUPLE OF WEEKS BEFORE THIS INCIDENT; THIS IS WHAT I EXPERIENCED WITH THE PCS SYSTEM. IT WENT OFF WITH WARNING BUZZER, RETRACTING THE SEAT BELTS. TO MY SURPRISE, THE FRONTAL CAR WAS MORE THAN 120 TO 150 FEET AWAY!; I BELIEVE I WAS DRIVING AT ABOUT 50-55 MPH. SINCE THIS IS MY FIRST EXPERIENCE WITH THE PCS SYSTEM, I AM NOT SURE IF THIS WAS NORMAL OR WHETHER I SHOULD BRING THE CAR IN FOR INSPECTION. I TOOK THE CAR TO THE DEALER; THEY GAVE ME A TOYOTA CASE NO. 152660366 ; MECHANIC SAID HE PERFORMED HEA…

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28.7%
ODI 11187352 · 12,000 mi

ON OCTOBER 1, 2018, AT 8:25 A.M.I WAS PULLING INTO A PARKING SPACE AT WORK IN MY 2016 AVALON (12,141 MILES). I WAS 'RIDING THE BRAKE' TO PULL ALL THE WAY INTO THE PARKING SPACE. THE CAR TOOK OFF INTO LANDSCAPE, CROSSED A ROAD AND WENT DOWN A HILL. I HIT THE PARKING LOT AND WAS KNOCKED TO MY SIDE. THE CAR WENT BACK UP THE HILL AND CROSSED THE ROAD AGAIN, WENT THROUGH MORE LANDSCAPE, BUSHES, ETC. BACK INTO THE ROAD AGAIN AND STOPPED.THERE WAS OVER 11,000 DAMAGE TO MY CAR AND I HURT MY BACK AND NECK. TOYOTA EXAMINED THE BLACK BOX AND SAID THE …

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17.1%
ODI 11025130

2017 TOYOTA BRAKE ASSIST SYSTEM DOES NOT WORK. THIS IS A SAFETY FEATURE THAT NEEDS TO BE ADDRESSED AND CORRECTED BY TOYOTA. ASKED MY DEALER ABOUT THIS AND THEY COULD NOT PROVIDE AN ANSWER. PLEASE REFER TO THE TOYOTA OWNERS WEBSITE IT HAS SEVERAL COMPLAINTS ON THIS ISSUE.

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28.3%
ODI 11111801 · 1,300 mi

TOYOTA IN THEIR ADS SHOW THE AVALON TO STOP BY ITSELF IN FRONT OF OBSTACLES AND PEOPLE. MY TEST SHOWS THIS NOT TO BE THE CASE WITH MY CAR. TOYOTA ADVISED TO HAVE THE CAR CHECKED AND THIS WAS DONE. THE LOCAL TOYOTA DEALER PRONOUNCED THE CAR UP TO FACTORY STANDARDS. . PLEASE WATCH THIS YOUTUBE VIDEO : HTTPS://YOUTU.BE/XETNKNYB17W

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57.1%
ODI 11241658 · 2,370 mi

MY HUSBAND, AN 84 YEAR OLD, WAS DRIVING THE CAR AND GOT INTO A DOUBLE ACCIDENT. FIRST, HE WAS PARKED IN A PARKING LOT AND HE GOT IN THE CAR AND BACKED UP. AS HE BACKED UP HE HIT A VEHICLE PARKED BEHIND HIM CAUSING THAT VEHICLE TO HIT TWO OTHER VEHICLES. (PLEASE NOTE: WE ARE STILL WAITING FOR FULL POLICE REPORT FOR INFORMATION AS TO EXACTLY HOW FAR HE WOULD HAVE BACKED, BUT I BELIEVE NOT MUCH MORE THAN 1 TO 2 CAR LENGTHS.) THIS CAR HAD THE TOYOTA CARE PACKAGE INSTALLED, WHICH INCLUDED THE SAFE BACKING FEATURES TO SLOW A VEHICLE WHEN BACKING…

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110.0%
ODI 11426884

I represent the family of a fatally injured rollaway victim. It is on their behalf I am reporting the circumstances of this incident and to strongly urge that NHTSA update the rollaway requirements specified in Federal Motor Vehicle Safety Standard 114. On August 22, 2020, It is believed that while attempting to retrieve the key fob, the driver inadvertently bumped the gear selector forward into Neutral, releasing the torque to the wheels that had kept it stationary on their sloped driveway. (Unlike shifting out of the Park position, which req…

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29.5%
ODI 11389353 · 20 mi

ON EVERY AVALON 2021 I HAVE DRIVEN OR THE DEALERSHIP HAS DRIVEN THERE IS A THUNK WHEN BRAKING. EVERY CAR EVERY TIME. A TECH CASE WAS OPENED AT WESLEY CHAPEL TOYOTA AND TOYOTA OF TAMPA BAY 01- 21-2021 NEW CAR WAS PURCHASED 01-13-2021

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112.5%
ODI 11702020

On 11/27/25 around 11:30 am , I went to stop at a stop sign before approaching the main road. I went to stop at the stop sign and hit the brakes as I proceded to turn left on to the main Road there was a car coming on the main road and I hit my brakes to stop from causing me to run into him when I hit the brakes to avoid hitting the other car , the brakes locked and would not stop the car. Causing the car to swerve and hit the car, went to the other side of the street , hit a pole , and damaged my left and right back and front of my car and hit…

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Engine
20.6%
ODI 10839915 · 148,000 mi

CASE # 1509281592 COMPLAINT OF ENGINE FAILURE DUE TO LEAKING "SOFT PLUG" TYPE PART ON VALLEY OF ENGINE. INSTALLED AT THE TOYOTA ASSEMBLY PLANT. THIS PART LEAKED AND ALLOWED ANTI-FREEZE FLUID TO ENTER THE VALLEY AND MIX WITH THE OIL. OVER TIME THIS CAUSED A HARD COATING ON ALL PARTS. THE VALVE GUIDE SEALS WERE RUINED AND THE PVC AND PICK UP TUBE WERE ALMOST COMPLETELY BLOCKED. THIS CAUSED THE ENGINE TO BURN OIL AND SMOKE. TOYOTA'S FIX WAS TO BUY A NEW ENGINE FOR $6,826.97. THEY DID NOT WANT TO FIX MY ENGINE. JUST SELL PARTS AND LABOR. I TOOK IT…

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22.2%
ODI 10919018 · 115,000 mi

AS I PULLED INTO A PARKING SPACE AT MY HAIRDRESSER'S (PART OF A STRIP MALL) AND HAD ALMOST REACHED THE CEMENT PARKING STOP, MY CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, AND CRASHED INTO THE GLASS STOREFRONT BEFORE I WAS ABLE TO STOP. IT FELT AS IF THE CAR HAD SUDDENLY ACCELERATED ON ITS OWN. LUCKILY, THE STOREFRONT WAS VACANT, SO NO ONE WAS INJURED, INCLUDING MYSELF, BUT THERE WAS SIGNIFICANT DAMAGE TO THE STOREFRONT AND MY VEHICLE.

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12.2%
ODI 10542016 · 900 mi

TL* THE CONTACT OWNS A 2010 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 20 MPH MAKING A LEFT TURN, THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 13,900.

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32.8%
ODI 10608465 · 45,222 mi

PURCHASE THE 2011 TOYOTA AVALON ON JUNE 13, 2010 WHICH ON MY FIRST SERVICE DATE I COMPLAINED ABOUT THE STEERING COLUMN AND HARSH FEELING OF THE CAR DUE TO THE STEERING COLUMN. BUENA PARK TOYOTA KEPT TELLING ME THAT THERE WAS NOTHING WRONG RIGHT UP TO THE LAST SERVICE THAT WAS DONE THE END OF JUNE 2014. ON JUNE 30TH WENT TO VICTORVILLE TO VISIT MY WIFES SISTER. ON JULY 2 2014 WE STARTED BACK HOME WHEN THE ENGINE LIGHT AND TRACKING LIGHT CAME ON, FORTATLEY THE ISSUE HAPPENED BEFORE COMING DOWN THE CAJHON PASS ON HIGHWAY 15. WE WHERE ONLY 2 MILES …

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13.3%
ODI 11221166 · 37,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN. THE MOTOR WAS EXTREMELY LOUD AND WAS A DISTRACTION TO THE DRIVER. WHEN THE CONTACT WOULD TURN OFF THE ENGINE, IT WOULD SOMETIMES RESTART ON ITS OWN. THE CONTACT CALLED BOWLING GREEN TOYOTA (2398 SCOTTSVILLE RD, BOWLING GREEN, KY 42104, [phone removed]) AND WAS INFORMED THAT A NEW REAR SHADE MOTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 37,000.

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42.9%
ODI 10781166 · 15,000 mi

MY 2013 TOYOTA AVALON WIRING HARNESS WAS CHEWED ON BY A RODENT . IT CAUSED PROBLEMS WITH THE RUNNING OF THE VEHICLE , THE TRACTION CONTROL , THE CRUISE CONTROL AND WAS OPERATING ON 5 CYLINDERS . THE DEALERS REPAIR SHOP SAID THAT A RODENT EAT THROUGH THE WIRES AND TOYOTA WOULD NOT WARRANTY THIS PROBLEM . THE CAR WAS PARKED IN MY DRIVEWAY NEXT TO ANOTHER TOYOTA PRODUCT THAT IS A 2006 AND HAS NEVER BEEN CHEWED . I HAVE DRIVEN TOYOTA'S SINCE 1988 AND HAVE NEVER HAD THIS TO HAPPEN . I THINK TOYOTA SHOULD BE RESPONSIBLE FOR THE DAMAGE IF THEY ARE PUT…

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22.1%
ODI 11005098 · 35,000 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER (FINDLAY TOYOTA 7733 EAST GATE ROAD, HENDERSON, NV 89011) WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

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24.9%
ODI 10734292 · 6,800 mi

TL* THE CONTACT LEASED A 2015 TOYOTA AVALON. WHILE PREPARING TO MAKE A LEFT TURN AT 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,800. UPDATED 11/12/15*LJ UPDATED 11/12/2017*CN

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417.4%
ODI 10823906 · 110 mi

TOOK DELIVERY OF VEHICLE WITH 3 MILES ON JANUARY 27, 2016. VERY NEXT DAY THE VEHICLE WOULD NOT START WITHOUT SEVERAL ATTEMPTS. ON JANUARY 30 THE VEHICLE WAS STOPPED IN A PARKING LOT WHILE ON ERRANDS AND WOULD NOT START AFTER ATTEMPTING FOR 15 MINUTES. DEALER SERVICE DEPARTMENT ADVISES THAT THERE IS A DRAIN ON THE BATTERY WHEN THERE SHOULD NOT BE. VEHICLE HAS BEEN WITH SERVICE TECHNICIANS FOR THE 3RD DAY AND THEY HAVE YET TO IDENTIFY THE ROOT CAUSE. THE VEHICLE HAS 212 MILES AND I AM FEARFUL THAT AN ELECTRICAL PROBLEM WILL CAUSE FIRE AND SE…

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642.9%
ODI 11220141

TOYOTA AVALON FAILS TO HAVE AN IGNITION AUTO SHUT OFF WHICH LED TO DEATH OF TWO INDIVIDUALS. THIS DESIGN FLAW DID NOT PREVENT THE CAR FROM IDLING INDEFINITELY AND FILLING THE HOUSE WITH CARBON MONOXIDE' A TOXIC FATAL GAS. THE CAR DOES NOT HAVE PROPER EXTERNAL WARNINGS LIKE A HONK TO ADVISE A DRIVER THEY MAY HAVE REMOVED THE KEY FROM THE CAR.

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00.0%

No examples available for this selection.

710.0%
ODI 11228593 · 12,000 mi

TOYOTA AVALON HYBRID WITH KEYLESS IGNITION. CAR IS SILENT BUT MAY STAY ON WHEN PARKED IN GARAGE. THERE IS NO WARNING SOUND OR LIGHT IF CAR IS LEFT ON AND CAR IS SILENT, BUT AS BATTERY DRAINS, THE ENGINE MAY COME ON 20 MIN LATER AND GENERATE CARBON MONOXIDE. I AM AN ALERT DRIVER BUT THIS HAS HAPPENED TWICE. MORE THAN 17 TOYOTA OWNERS HAVE DIED OF CARBON MONOXIDE POISONING. THIS IS AN EASY SOFTWARE FIX. TOYOTA SAYS IT WILL FIX IN 2020, BUT THERE IS NO SOFTWARE FIX COMING FOR HYBRIDS ALREADY SOLD.

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00.0%

No examples available for this selection.

419.0%
ODI 11456819 · 800 mi

The contact owns a 2021 Toyota Avalon HV. The contact stated that while driving, all the instrument control panel lights were illuminated. The vehicle was taken to the local dealer eight or nine times where it was diagnosed there was moisture in the brakes, the brake assembly, sensor harness, sensor in the grill, gear shifter, and hybrid sensor needed to be replaced. The vehicle was repaired. However, failure recurred. The contact stated that while driving the instrument panel, warning lights illuminated, and the hybrid system overheated. The…

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112.5%
ODI 11740440

After a maintenance service, i was made aware of an oil leak from where the bank 1 head gasket meets the timing cover. Verbally quoted for $6500 due to the “extensive labor” costs of replacing the gasket.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags70,000–162,000 mi159,500 mi21
ODI 10362591 · 39,600 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE AIR BAGS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,600 AND THE CURRENT MILEAGE WAS 39,800.

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ODI 10404334 · 104,281 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A DAMAGED WIRE CONNECTOR UNDER THE FRONT DRIVER SEAT. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE ELECTRONIC CONTROL MODULE WAS REPAIRED YET, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO TH…

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ODI 10436143 · 101,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT WAS DRIVING 30 MPH DURING INCLEMENT WEATHER WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. THE MANUFACTURER INSPECTED THE VEHICLE BUT DID NOT GIVE ANY DETAILS OF WHAT CAUSED THE CRASH. THE FAILURE MILEAGE WAS 101,000.

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Vehicle Speed Control64,250–126,000 mi95,000 mi16
ODI 10178672 · 41,719 mi

THE CARE WOULD ACCELERATE WITHOUT INPUT FROM THE DRIVER. *NM

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ODI 10293022 · 150,000 mi

TOYOTA AVALON '02 ACCELERATED AND HAD NO BRAKES GOING DOWN 35-40' DRIVEWAY. WOULD KNOCK PARKED CAR THROUGH HOUSE IF I DID NOT TURN. STEERED INTO RAILROAD-TIE HOLDING BERM. BOUNCING OFF THE TIE SLOWED MOMENTUM OF CAR. WAS ABLE TO TURN. STILL CRASHED INTO PARKED CAR. TOTALED MY CAR AND PARKED CAR. *TR

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ODI 10305760 · 65,000 mi

MY 2002 TOYOTA AVALON GAS PEDAL ACCELERATED AT A FAST SPEED ON ITS OWN MOTION WHILE I WAS EXITING FROM THE 405 FREEWAY ON TO HARBOR BOULEVARD LOCATED IN COSTA MESA, CA, IN 2007 ON MY WAY TO MY HOME . THERE WAS NO WAY THAT I COULD STOP THE CAR WITH THE BRAKES OR THE GAS PEDAL. ONLY BY THE GRACE OF GOD WAS I ABLE TO SOMEHOW SWERVE OFF THE EXIT AND INTO AND ICEPLANT FIELD THAT SLOWED THE VEHICLE DOWN WHEN I PUT THE IGNITION IN NEUTRAL. THE CAR STOPPED WHEN IT PLOWED IN TO A MOUND OF PLANTING SOIL AND THE ENGINE DIED. I TOOK THE CAR TO ORANGE …

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Steering42,213–140,000 mi92,000 mi13
ODI 10228653 · 42,213 mi

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHEN THE STEERING IS OPERATIVE, IT IS VERY ERRATIC AND HARD TO CONTROL. THE STEERING WHEEL OVER COMPENSATES AND CAUSED SEVERAL NEAR CRASHES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY IDENTIFIED THE FAILURE AS THE STEERING KNUCKLES. THE DEALER ALSO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 42,213 AND THE CUR…

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ODI 10312681 · 122,000 mi

WHILE DRIVING ON THE MASSACHUSETTS TURNPIKE (ROUTE 90) MY TOYOTA AVALON SUDDENLY TURNED TO THE LEFT (DRIVER'S SIDE) AND STRUCK THE HIGHWAY MEDIAN. I HAD NO CONTROL OF MY AVALON AND THE VEHICLE WAS UNRESPONSIVE TO TURNING THE WHEEL AND TO BRAKING. *TR

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ODI 10346797 · 34,915 mi

ON 14 JUNE 2010, WHILE DRIVING IN FAIRLY HEAVY TRAFFIC, THERE WAS A LOUD NOISE IN THE FRONT END OF MY 2002 TOYOTA AVALON. THE WHEELS IMMEDIATELY JERKED TO THE LEFT. I REGAINED CONTROL AND MOVED THRU THE INTERSECTION WHEN THE ACTION REPEATED ITSELF. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO FINDLAY TOYOTA IN HENDERSON NV. AFTER EXTENSIVE TESTING, THEY FOUND NOTHING WRONG NOR DID AN INDEPENDENT REPAIR SHOP. FOLLOWING THE 29 JULY NEWS RELEASE FROM TOYOTA, I E-MAILED TOYOTA FOR INFORMATION REGARDING AVALON'S PROBLEM. ON 30 JULY TOYOTA RE…

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Electrical SystemToo few reports for a range84,000 mi3 (sparse)
ODI 10145560 · 47,000 mi

HAD DRIVEN ABOUT 10 MILES. STOPPED AT TRAFFIC SIGNAL AND NOTICED SMOKE FILLING PASSENGER COMPARTMENT, THOUGHT IT WAS FROM CAR IN FRONT WHICH HAD EXCESS EXHAUST, ROLLED DOWN WINDOW AND CLEARED AIR. DROVE SEVERAL HUNDRED FEET AND NOTED CAR FILL WITH SMOKE AND ALSO COMING FROM HOOD AREA ,STOPPED LIFTED HOOD TO SEE FLAMES COMING FROM AREA AT FRONT( IE;AT RADIATOR,FAN,ALTERNATOR,ETC.).DIFFICULTY CALLING FD,ANOTHER TRUCK STOPPED AND POURED 5 GAL. OF WATER ON FLAMING AREA, PLASTIC STILL BURNED AND FULLY PUT OUT WITH EXTINGUISHER. NO ONE INJURED,BUT…

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ODI 10341326 · 84,000 mi

2002 TOYOTA AVALON XLS WITH ABOUT 84,000 MILES PERIODICALLY STALLS WHEN BRAKING AND TURNING 90 DEGREES AT LOW SPEED AT THE BOTTOM OF THE HILL NEAR OUR HOUSE. IT'S AN INTERMITTENT PROBLEM. THE ENGINE STALLS AND POWER STEERING BECOMES INOPERATIVE MAKING IT DIFFICULT TO CONTROL CAR UNTIL IT IS STOPPED AND THE ENGINE RESTARTED. ALL PERIODIC SERVICES ARE ACCOMPLISHED BY TOYOTA IN ACCORDANCE WITH VEHICLE SERVICE GUIDE. *TR

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ODI 10550051 · 191,187 mi

WHILE DRIVING HOME ON 9/24/13 MY CHECK ENGINE LIGHT CAME ON, I DROVE RIGHT TO THE TOYOTA DEALERSHIP. I WAS INFORMED THAT THE CATALYTIC CONVERTER SYSTEM WAS BELOW THRESHOLD ( CODE P0420). THIS REPAIR COST ME $2,541.27. I WAS TOLD THIS WOULD CORRECT THE PROBLEM WITH MY AIR BAG LIGHT FLASHING. AFTER PAYING FOR THIS REPAIR MY AIR BAG LIGHT CONTINUES TO FLASH, EVEN THOUGH THE SERVICE REPRESENTATIVE SAID THE DIAGNOSTIC DID NOT SHOW A CODE. I WAS PREVIOUSLY TOLD THE CODE FOR THE AIR BAG WAS B0113. SINCE PURCHASING THIS 2002 AVALON I HAVE HAD TO …

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Service BrakesToo few reports for a range187,915 mi4 (sparse)
ODI 10584942 · 215,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.

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ODI 10676990 · 162,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …

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ODI 10726018 · 155,000 mi

MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.

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TiresToo few reports for a range20,500 mi4 (sparse)
ODI 10015027 · 14,000 mi

WHILE DRIVING ON NJ TURNPIKE AT 60 MPH A TIRE BLEWOUT DAMAGING THE RIM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE AND THE RIM. *AK *NLM

Look up ODI 10015027 at NHTSA ↗

ODI 10017948 · 16,000 mi

THE VEHICLES DRIVER SIDE REAR TIRE BLEW OUT WHILE DRIVING 55 MPH. *NLM

Look up ODI 10017948 at NHTSA ↗

ODI 10119126 · 31,000 mi

WHILE DRIVING APPROXIMATELY 30 MPH LEFT REAR TIRE BLEW OUT. PART OF TIRE BECAME SHREDDED WHERE RIM WAS SPLIT. TOOK VEHICLE TO DEALERSHIP FOR REPAIR. DEALERSHIP WAS NOT ABLE TO REPAIR VEHICLE DUE TO LACK OF PERSONNEL. HAD TIRE REPLACED AT COSCO, BUT PROBLEM RECURRED. *AK CONSUMER RETURNED THE TIRE TO COSTCO WHERE THEY DISCOVERED THE ALLOY RIM HAD A SMALL HOLE THAT CAUSED THE TIRE TO LOSE AIR PRESSURE. THE TIRE HAS BEEN A PROBLEM MAINTAINING PROPER AIR PRESSURE EVER SINCE. DEALERSHIP WOULD NOT HONOR WARRANTY AND CHARGED CONSUMER $375.89 T…

Look up ODI 10119126 at NHTSA ↗

Unknown Or OtherToo few reports for a range115,000 mi1 (sparse)
ODI 11191328 · 115,000 mi

WHILE AT THE STORE I FOUND I CAN TURN THE CAR OFF AND REMOVE THE KEY AND GET OU WHILE THE CAR IS STILL IN GEAR. IF YOU ARE NOT PAYING ATTENTION THE VEHICLE CAN ROLL AWAY, CAUSING PERSONAL AND PROPERTY DAMAGE AND POSSIBLE LOSS OF LIFE.

Look up ODI 11191328 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11641801

Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the das…

Look up ODI 11641801 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 29 reports

2021: 9 complaints · 2022: 4 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2021269
2022244
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20212001
2022800

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsVehicle Speed ControlSteeringElectrical SystemService BrakesTiresAir Bags:Side/WindowUnknown Or Other
Air Bags—
2
ODI 10436143 · 101,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT WAS DRIVING 30 MPH DURING INCLEMENT WEATHER WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. THE MANUFACTURER INSPECTED THE VEHICLE BUT DID NOT GIVE ANY DETAILS OF WHAT CAUSED THE CRASH. THE FAILURE MILEAGE WAS 101,000.

Look up ODI 10436143 at NHTSA ↗

ODI 11104642 · 18,000 mi

AIR BAG FLASHES VSC OFF AND ENGINE FAILURE LIT.LOW MILES. TUNED REPLACING SPARK PLUGS. NO IMPROVEMENT.

Look up ODI 11104642 at NHTSA ↗

00
1
ODI 10676990 · 162,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …

Look up ODI 10676990 at NHTSA ↗

000
Vehicle Speed Control
2
ODI 10436143 · 101,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT WAS DRIVING 30 MPH DURING INCLEMENT WEATHER WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. THE MANUFACTURER INSPECTED THE VEHICLE BUT DID NOT GIVE ANY DETAILS OF WHAT CAUSED THE CRASH. THE FAILURE MILEAGE WAS 101,000.

Look up ODI 10436143 at NHTSA ↗

ODI 11104642 · 18,000 mi

AIR BAG FLASHES VSC OFF AND ENGINE FAILURE LIT.LOW MILES. TUNED REPLACING SPARK PLUGS. NO IMPROVEMENT.

Look up ODI 11104642 at NHTSA ↗

—
1
ODI 10294192

I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR WAS TOTALLY OUT OF MY CONTROL. THE CAR EVENTUALLY STOPPED AFTER HITTING THE SIDE RAIL ON THE ROAD. THE WEATHER WAS GOOD AND THE ROAD WAS CLEAR. AS AN ENGINEER, I SUSPECT THE ELECTRONIC SENSOR(S) OF THE CAR WAS THE CAU…

Look up ODI 10294192 at NHTSA ↗

0
2
ODI 10726018 · 155,000 mi

MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.

Look up ODI 10726018 at NHTSA ↗

ODI 11191620 · 213,830 mi

I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A…

Look up ODI 11191620 at NHTSA ↗

00
1
ODI 11088524

MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPEC…

Look up ODI 11088524 at NHTSA ↗

Steering0
1
ODI 10294192

I WAS DRIVING ON THE HIGH WAY WITH CRUISE CONTROL SET TO 65 MPH. WHEN I TAPPED ON THE BRAKE TO RESET THE CRUISE CONTROL, NOT ONLY THAT THE CAR DID NOT SLOW DOWN, IT ACTUALLY PICKED UP THE SPEED AND STARTED TURNING AROUND ALL OVER THE HIGH WAY IN A BIG 'S' SHAPE. NEITHER THE BRAKE NOR THE STEERING WHEEL WAS FUNCTIONING. THE CAR WAS TOTALLY OUT OF MY CONTROL. THE CAR EVENTUALLY STOPPED AFTER HITTING THE SIDE RAIL ON THE ROAD. THE WEATHER WAS GOOD AND THE ROAD WAS CLEAR. AS AN ENGINEER, I SUSPECT THE ELECTRONIC SENSOR(S) OF THE CAR WAS THE CAU…

Look up ODI 10294192 at NHTSA ↗

—0
1
ODI 10584942 · 215,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.

Look up ODI 10584942 at NHTSA ↗

1
ODI 10359243 · 25,000 mi

I'VE HAD MY 2002 TOYOTA AVALON SINCE IT HAD ABOUT 25,500 MILES. IT NOW HAS ABOUT 77500. FROM THE START OF OWNING THE CAR, THE TIRES WERE WORN AS IF THE CAR WAS NOT ALIGNED PROPERLY. WE HAD IT ALIGNED AT A REPUTABLE COMPANY, PURCHASED TOP OF THE LINE MICHELIN TIRES. THEY WORE INCORRECTLY JUST AS THE FIRST ONES ON THE CAR WHEN WE BOUGHT IT IN SPITE OF PROPERTY ROTATING OF THEM, ETC. LAST NOV OR SO, WE REPLACED THE TIRES AGAIN WHICH SHOULD HAVE LASTED MUCH LONGER THAN THEY DID. AGAIN, THE TIRES ARE WEARING IMPROPERLY. WE HAVE HAD THE CAR ALIGNED …

Look up ODI 10359243 at NHTSA ↗

0
1
ODI 10949694

1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION B…

Look up ODI 10949694 at NHTSA ↗

Electrical System000—000
1
ODI 11420513

Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior

Look up ODI 11420513 at NHTSA ↗

Service Brakes
1
ODI 10676990 · 162,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …

Look up ODI 10676990 at NHTSA ↗

2
ODI 10726018 · 155,000 mi

MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.

Look up ODI 10726018 at NHTSA ↗

ODI 11191620 · 213,830 mi

I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A…

Look up ODI 11191620 at NHTSA ↗

1
ODI 10584942 · 215,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.

Look up ODI 10584942 at NHTSA ↗

0—000
Tires00
1
ODI 10359243 · 25,000 mi

I'VE HAD MY 2002 TOYOTA AVALON SINCE IT HAD ABOUT 25,500 MILES. IT NOW HAS ABOUT 77500. FROM THE START OF OWNING THE CAR, THE TIRES WERE WORN AS IF THE CAR WAS NOT ALIGNED PROPERLY. WE HAD IT ALIGNED AT A REPUTABLE COMPANY, PURCHASED TOP OF THE LINE MICHELIN TIRES. THEY WORE INCORRECTLY JUST AS THE FIRST ONES ON THE CAR WHEN WE BOUGHT IT IN SPITE OF PROPERTY ROTATING OF THEM, ETC. LAST NOV OR SO, WE REPLACED THE TIRES AGAIN WHICH SHOULD HAVE LASTED MUCH LONGER THAN THEY DID. AGAIN, THE TIRES ARE WEARING IMPROPERLY. WE HAVE HAD THE CAR ALIGNED …

Look up ODI 10359243 at NHTSA ↗

00—00
Air Bags:Side/Window000000—0
Unknown Or Other0
1
ODI 11088524

MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPEC…

Look up ODI 11088524 at NHTSA ↗

1
ODI 10949694

1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION B…

Look up ODI 10949694 at NHTSA ↗

1
ODI 11420513

Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior

Look up ODI 11420513 at NHTSA ↗

000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

11 mentions · 9.5% of complaints

Median mileage: 122,141 mi (10 usable records).

ODI 10362591 · 39,600 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE AIR BAGS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,600 AND THE CURRENT MILEAGE WAS 39,800.

Look up ODI 10362591 at NHTSA ↗

ODI 10404334 · 104,281 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A DAMAGED WIRE CONNECTOR UNDER THE FRONT DRIVER SEAT. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE ELECTRONIC CONTROL MODULE WAS REPAIRED YET, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO TH…

Look up ODI 10404334 at NHTSA ↗

ODI 10550051 · 191,187 mi

WHILE DRIVING HOME ON 9/24/13 MY CHECK ENGINE LIGHT CAME ON, I DROVE RIGHT TO THE TOYOTA DEALERSHIP. I WAS INFORMED THAT THE CATALYTIC CONVERTER SYSTEM WAS BELOW THRESHOLD ( CODE P0420). THIS REPAIR COST ME $2,541.27. I WAS TOLD THIS WOULD CORRECT THE PROBLEM WITH MY AIR BAG LIGHT FLASHING. AFTER PAYING FOR THIS REPAIR MY AIR BAG LIGHT CONTINUES TO FLASH, EVEN THOUGH THE SERVICE REPRESENTATIVE SAID THE DIAGNOSTIC DID NOT SHOW A CODE. I WAS PREVIOUSLY TOLD THE CODE FOR THE AIR BAG WAS B0113. SINCE PURCHASING THIS 2002 AVALON I HAVE HAD TO …

Look up ODI 10550051 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

3 mentions · 2.6% of complaints

Median mileage: 76,458 mi (2 usable records).

ODI 10334271 · 118,000 mi

TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT SHE EXPERIENCED SUDDEN ACCELERATION WHILE HER FOOT WAS ON THE ACCELERATOR PEDAL. AS SHE TURNED INTO A PARKING SPACE, THE VEHICLE LURCHED FORWARD AND CRASHED INTO ANOTHER VEHICLE NEXT TO HER. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER INSPECTED THE BRAKE AND RAN A DIAGNOSTIC TEST BUT COULD NOT FIND THE CAUSE FOR FAILURE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE AND CURRENT M…

Look up ODI 10334271 at NHTSA ↗

ODI 10346797 · 34,915 mi

ON 14 JUNE 2010, WHILE DRIVING IN FAIRLY HEAVY TRAFFIC, THERE WAS A LOUD NOISE IN THE FRONT END OF MY 2002 TOYOTA AVALON. THE WHEELS IMMEDIATELY JERKED TO THE LEFT. I REGAINED CONTROL AND MOVED THRU THE INTERSECTION WHEN THE ACTION REPEATED ITSELF. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO FINDLAY TOYOTA IN HENDERSON NV. AFTER EXTENSIVE TESTING, THEY FOUND NOTHING WRONG NOR DID AN INDEPENDENT REPAIR SHOP. FOLLOWING THE 29 JULY NEWS RELEASE FROM TOYOTA, I E-MAILED TOYOTA FOR INFORMATION REGARDING AVALON'S PROBLEM. ON 30 JULY TOYOTA RE…

Look up ODI 10346797 at NHTSA ↗

ODI 10949694

1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION B…

Look up ODI 10949694 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Steering assistance concerns

3 mentions · 2.6% of complaints

Median mileage: 84,000 mi (3 usable records).

ODI 10341326 · 84,000 mi

2002 TOYOTA AVALON XLS WITH ABOUT 84,000 MILES PERIODICALLY STALLS WHEN BRAKING AND TURNING 90 DEGREES AT LOW SPEED AT THE BOTTOM OF THE HILL NEAR OUR HOUSE. IT'S AN INTERMITTENT PROBLEM. THE ENGINE STALLS AND POWER STEERING BECOMES INOPERATIVE MAKING IT DIFFICULT TO CONTROL CAR UNTIL IT IS STOPPED AND THE ENGINE RESTARTED. ALL PERIODIC SERVICES ARE ACCOMPLISHED BY TOYOTA IN ACCORDANCE WITH VEHICLE SERVICE GUIDE. *TR

Look up ODI 10341326 at NHTSA ↗

ODI 10346797 · 34,915 mi

ON 14 JUNE 2010, WHILE DRIVING IN FAIRLY HEAVY TRAFFIC, THERE WAS A LOUD NOISE IN THE FRONT END OF MY 2002 TOYOTA AVALON. THE WHEELS IMMEDIATELY JERKED TO THE LEFT. I REGAINED CONTROL AND MOVED THRU THE INTERSECTION WHEN THE ACTION REPEATED ITSELF. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO FINDLAY TOYOTA IN HENDERSON NV. AFTER EXTENSIVE TESTING, THEY FOUND NOTHING WRONG NOR DID AN INDEPENDENT REPAIR SHOP. FOLLOWING THE 29 JULY NEWS RELEASE FROM TOYOTA, I E-MAILED TOYOTA FOR INFORMATION REGARDING AVALON'S PROBLEM. ON 30 JULY TOYOTA RE…

Look up ODI 10346797 at NHTSA ↗

ODI 10584942 · 215,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.

Look up ODI 10584942 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Brake response concerns

2 mentions · 1.7% of complaints

Median mileage: 112,000 mi (2 usable records).

ODI 10327777 · 62,000 mi

I WAS APPROACHING A PARKING SPACE AT A RESTAURANT. I HAD MY FOOT ON THE BRAKE PEDAL AS I TURNED INTO THE SPACE. AS I CAME TO THE END OF THE SPACE, THE CAR LUNGED OVER THE CURB AND HIT THE BUILDING. BECAUSE THINGS HAPPENED SO QUICKLY, I CANNOT SAY WHETHER MY FOOT SLIPPED OFF THE BRAKE BUT I DO KNOW THAT I DIDN'T HAVE CONTROL OF MY CAR. THERE WAS DAMAGE TO THE CORNER OF THE BUILDING AND TO MY CAR AS WELL. I HAVE NOT HAD ANY PROBLEMS WITH THIS CAR IN THE PAST AND CAN'T SAY THAT ANY EQUIPMENT WAS DEFICIENT. *TR

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ODI 10676990 · 162,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

2 mentions · 1.7% of complaints

Median mileage: 112,000 mi (2 usable records).

ODI 10341326 · 84,000 mi

2002 TOYOTA AVALON XLS WITH ABOUT 84,000 MILES PERIODICALLY STALLS WHEN BRAKING AND TURNING 90 DEGREES AT LOW SPEED AT THE BOTTOM OF THE HILL NEAR OUR HOUSE. IT'S AN INTERMITTENT PROBLEM. THE ENGINE STALLS AND POWER STEERING BECOMES INOPERATIVE MAKING IT DIFFICULT TO CONTROL CAR UNTIL IT IS STOPPED AND THE ENGINE RESTARTED. ALL PERIODIC SERVICES ARE ACCOMPLISHED BY TOYOTA IN ACCORDANCE WITH VEHICLE SERVICE GUIDE. *TR

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ODI 10576889 · 140,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CHECK ENGINE LIGHT ILLUMINATED AND THEN FLASHED RANDOMLY EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN PIN AND AN ENVIRONMENTAL CONTROL BOX NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE FAILURE STILL RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO A MECHANIC, WHERE THE RADIATOR WAS REPLACED. THE ME…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b