Auto Recall Watch
U.S. public vehicle records

2021 Toyota C-HR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

34 owner complaints analyzed

1 distinct recall campaigns

28,765 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 8 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 16 of 34 complaints (47.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting1441.2%
Braking behavior38.8%
Electrical and battery issues12.9%
Steering behavior12.9%
Fuel system concerns12.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
16
Unknown Or Other
6
Electrical System
5
Seat Belts
3
Air Bags
2
Engine
2
Forward Collision Avoidance: Warnings
2
Fuel/Propulsion System
2
Component breakdown data
CategoryCount
Power Train16
Unknown Or Other6
Electrical System5
Seat Belts3
Air Bags2
Engine2
Forward Collision Avoidance: Warnings2
Fuel/Propulsion System2

Power Train: 16; Unknown Or Other: 6; Electrical System: 5; Seat Belts: 3; Air Bags: 2; Engine: 2; Forward Collision Avoidance: Warnings: 2; Fuel/Propulsion System: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
3
50,000 to 74,999
1
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9993
50,000 to 74,9991
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 26 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
5
2022
3
2023
6
2024
1
2025
7
2026
12
Complaints over time data
CategoryCount
20215
20223
20236
20241
20257
202612

2021: 5; 2022: 3; 2023: 6; 2024: 1; 2025: 7; 2026: 12

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 14 complaint narratives. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11405432 · 2021-03-29 (March 29, 2021)

REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.

Owner-reported narrative. 4,426 miles reported. Look up ODI 11405432 at NHTSA ↗

Owner report 11408459 · 2021-04-16 (April 16, 2021)

THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HI…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11408459 at NHTSA ↗

Owner report 11420688 · 2021-06-12 (June 12, 2021)

I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. I have been back for the above mentioned issues and safety concerns and the only response I have gotten so far is that the vehicle is operating as designed and fin…

Owner-reported narrative. Look up ODI 11420688 at NHTSA ↗

Owner report 11440400 · 2021-11-14 (November 14, 2021)

incorrect programming - ECU

Owner-reported narrative. Look up ODI 11440400 at NHTSA ↗

Owner report 11441138 · 2021-11-20 (November 20, 2021)

While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none

Owner-reported narrative. Look up ODI 11441138 at NHTSA ↗

Owner report 11455635 · 2022-03-07 (March 7, 2022)

Improper programming. ECU vehicle is an LE trim but the computer states that it is an XLE Premium

Owner-reported narrative. Look up ODI 11455635 at NHTSA ↗

Owner report 11463394 · 2022-05-04 (May 4, 2022)

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's and passenger's side front and rear windows became foggy. The contact activated the defroster; however, she was not able to see through the windows. The vehicle was taken to the dealer and diagnosed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11463394 at NHTSA ↗

Owner report 11489446 · 2022-10-16 (October 16, 2022)

Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.

Owner-reported narrative. Look up ODI 11489446 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V107000 · Forward Collision Avoidance: Sensing System: Radar

Reported: 2022-02-24 (February 24, 2022)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.

Consequence: An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.

Remedy: Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

34 unique complaints in this selection. Analysis snapshot: 2026-10-01.

23.5%Usable mileage8 / 34 records
100.0%Valid incident date34 / 34 records
100.0%Valid filing date34 / 34 records
100.0%Ordered incident and filing dates34 / 34 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201820192020202120222026
Power Train
21165.7%
ODI 11109651 · 8,523 mi

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED BACKWARDS, CRASHED INTO A POLE, AND THEN STARTED TO ROLL FORWARD. THE CONTACT HAD TO JUMP INTO THE VEHICLE TO STOP IT FROM ROLLING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED GALAXY TOYOTA AT [phone removed] (LOCATED AT 750 NJ-36, EATONTOWN, NJ 07724) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W…

Look up ODI 11109651 at NHTSA ↗

6054.5%
ODI 11153343 · 2,500 mi

TL* THE CONTACT OWNS A 2019 TOYOTA C-HR. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT REVERSED OUT OF THE DRIVEWAY INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V710000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

Look up ODI 11153343 at NHTSA ↗

4774.6%
ODI 11457570

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

Look up ODI 11457570 at NHTSA ↗

1647.1%
ODI 11440400

incorrect programming - ECU

Look up ODI 11440400 at NHTSA ↗

3100.0%
ODI 11681697

Noise from the front end. Took vehicle to Toyota for diagnosis. Cvt transmission sneeds replacing

Look up ODI 11681697 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
4313.4%
ODI 11020731 · 100 mi

DRIVER DOOR LOCK DOES NOT CONSISTANTLY UNLOCK WHEN CLOSING THE TRUNK OR USING THE WIRELESS REMOTE. LEFT STORE PUSHED UNLOCK AND ALL LOCKS UNLOCKED EXCEPT FOR DRIVERS DOOR HAS HAPPENED 12 TIMES SINCE MAY 31 2017 TOYOTA DIAGNOSED BUT CANT FIND THE ISSUE DUE TO INTERMITTENT TIMES HAVE 7 PEOPLE THAT CAN VERIFY THIS HAS HAPPENED. CAR WAS STATIONARY AND ON PARKING AREAS AND DRIVEWAYS

Look up ODI 11020731 at NHTSA ↗

3330.0%
ODI 11328010

WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR

Look up ODI 11328010 at NHTSA ↗

57.9%
ODI 11446213

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow…

Look up ODI 11446213 at NHTSA ↗

617.6%
ODI 11405432 · 4,426 mi

REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.

Look up ODI 11405432 at NHTSA ↗

00.0%

No examples available for this selection.

225.0%
ODI 11757070

After 4 weeks of purchasing the car with only 500 miles, car's 12 volt battery drained, and car wouldn't turn on, had to have it towed to toyota dealer they had it for 3 weeks and couldn't figure out where parasitic drain was coming from, they replaced 12 volt battery kept car for few days and it wouldn't start again when it was at their dealership, they kept it another few days and charged the battery and told me car was ready, they didn't fix the cause just as they don't know was told , if car isn't driven for few days battery drains, if…

Look up ODI 11757070 at NHTSA ↗

Engine
3811.8%
ODI 11078467 · 57 mi

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO W…

Look up ODI 11078467 at NHTSA ↗

98.2%
ODI 11507448

Vehicle only has 40K miles and it has been giving me battery issues along with an engine spurring sound. The vehicle stopped running suddenly and provided me with a check engine light as well as EPB malfunction. Contacted a mechanic and he believes it may be a manufacturer issues along with possible vehicle recalls. I have kept up with maintenance and there is no reason for so many issues.

Look up ODI 11507448 at NHTSA ↗

57.9%
ODI 11704010

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I fo…

Look up ODI 11704010 at NHTSA ↗

25.9%
ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Look up ODI 11638283 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electrical System
288.7%
ODI 11074408 · 5,096 mi

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

Look up ODI 11074408 at NHTSA ↗

65.5%
ODI 11328010

WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR

Look up ODI 11328010 at NHTSA ↗

57.9%
ODI 11374842 · 7,384 mi

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

Look up ODI 11374842 at NHTSA ↗

514.7%
ODI 11420688

I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. I have been back for the above mentioned issues and safety concerns and the only response I have gotten so far is that the vehicle is operating as designed and fin…

Look up ODI 11420688 at NHTSA ↗

00.0%

No examples available for this selection.

562.5%
ODI 11746827

The referenced vehicle is a 2026 Toyota CH-R electric vehicl, purchased new on April 30th, 2026 from an authorized Toyota dealership. On June 24th, 2026. I tried to start the car at around 5:30am that was parked at my home, the car failed to start, after several attempts, the car became totally unresponsive to any button or my remote. It appears the battery was extremely low or dead. I ended up called towing services. The tow truck driver came, used a portable car battery jumper and able to start the car, put the car into neutral gear and t…

Look up ODI 11746827 at NHTSA ↗

Service Brakes
206.2%
ODI 11074408 · 5,096 mi

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

Look up ODI 11074408 at NHTSA ↗

43.6%
ODI 11361614 · 8,322 mi

TL* THE CONTACT OWNED A 2019 TOYOTA C-HR. THE CONTACT STATED THAT WHILE DRIVING EAST BOUND, SAW A VEHICLE TRAVELING SOUTH BOUND FROM A STOP. THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER DOOR OF THE OTHER VEHICLE, JUMPED A CURB AND KEPT GOING. THE CONTACT STATED THAT THE BRAKE ASSIST DID NOT WORK AND EVEN THOUGH HER FOOT WAS ON THE BRAKE, THE VEHICLE DID NOT STOP, AND HEADED TO A LIGHT POLE. THE CONTACT STEERED TO THE LEFT TO AVOID THE POLE AND CRASHED INTO A BUILDING HEAD ON. THERE WAS NO WARNING. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAIN…

Look up ODI 11361614 at NHTSA ↗

23.2%
ODI 11687276

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in …

Look up ODI 11687276 at NHTSA ↗

25.9%
ODI 11526384

My Chr Toyota 2021 has many issues, seat belt lock I have a pair of scissors just in case, usb don't work correctly, windshield wipers gets stuck right in the middle, brakes noise, back seat rug detaching from the floor, radio, Bluetooth, front seats move forward by it self creating a safety hazard condition, I am afraid of my driver seat move forward and get me against the steering wheel and kill me, etc. I raised a complaint to Toyota Headquarters and they prepared everything for a Lemon Law , last Monday June 5th we have a mediation with Ndc…

Look up ODI 11526384 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Warnings
82.5%
ODI 11448934

The pre-collision system automatically turned off and said something along the lines of “not being detected” while I was driving in snow. I can be available upon request. If I have the pre-collision system on, & it automatically shuts off, I believe this could cause a potential wreck or some other safety hazard. The problem has not been evaluated by any service dealer. The vehicle has not been inspected by anyone for this issue. The pre-collision light in the dash came on that the function was turned off while I was driving in the snow. This…

Look up ODI 11448934 at NHTSA ↗

43.6%
ODI 11482952

The system is malfunctioning. Indicators on dash come on showing pre collision system is off. And I have to manually go into the controls, turn it on, but it doesn't immediately turn on. I have to exit out, and enter the menu several times to get it to turn back on. It happens when idling and while driving.

Look up ODI 11482952 at NHTSA ↗

11.6%
ODI 11690206

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

Look up ODI 11690206 at NHTSA ↗

25.9%
ODI 11441138

While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none

Look up ODI 11441138 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
92.8%
ODI 11408237 · 5 mi

WHEN DRIVING THERE AFTER USING THE CRUISE CONTROL THERE IS A WARNING ABOUT THE EPB MALFUNCTION. IT APPEARS CERTAIN CH-R MODELS HAVE BEEN RECALLED FOR THIS, BUT MY VIN DOES NOT APPEAR TO BE ONE RECALLED.

Look up ODI 11408237 at NHTSA ↗

32.7%
ODI 11386742

GOT INTO MY CAR AND CLOSED THE DOOR AND THE WINDSHIELD CRACKED, THERE IS NO IMPACT POINT FROM A ROCK, IT JUST CRACKED RIGHT BEFORE MY EYES, IT'S A CRACK ABOUT 20 INCHES LONG, AFTER RESEARCHING THIS, I'VE FOUND THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM, I'VE ALSO SEEN SEVERAL CLASS ACTION LAWSUITS FILED AND WON, THERE NEEDS TO BE A RECALL ON THESE WINDSHIELDS. THANK YOU

Look up ODI 11386742 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
20.6%
ODI 11354508 · 90,000 mi

ALL OF DASHBOARD LIGHTS POP ON RANDOMLY, CAR THEN SLOWS DOWN ON ITS ON RANDOMLY(MIDDLE OF TRAFFIC ETC) IT ISN'T SAFE. TOOK TO GET A DIAGNOSTIC READING DONE AND THERE ISN'T ANY ISSUES, THEY SAID THAT IT WAS ELECTRICAL ISSUES

Look up ODI 11354508 at NHTSA ↗

43.6%
ODI 11328010

WHILE DRIVING 55 MILES PER HOUR IN HIGHWAYS CAR SPEED DOWN 20 MILES PER HOURS AND COULDN'T ACCELERATE. *TR

Look up ODI 11328010 at NHTSA ↗

46.3%
ODI 11687154

Transmission noise Acceleration issues

Look up ODI 11687154 at NHTSA ↗

12.9%
ODI 11408459 · 1,500 mi

THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HI…

Look up ODI 11408459 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Power TrainToo few reports for a range60,000 mi1 (sparse)
ODI 11740114 · 60,000 mi

The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact stated that the vehicle was taken to the dealer on several occasions for routine maintenance since the whining sound started, but the deale…

Look up ODI 11740114 at NHTSA ↗

Unknown Or OtherToo few reports for a range4,426 mi1 (sparse)
ODI 11405432 · 4,426 mi

REAR WINDSHIELD SPONTANEOUSLY SHATTERED IN THE MID-DAY SUN, ALONG ENTIRE LENGTH OF BOTH SIDES OF THE WINDSHIELD. CAR HAS NOT BEEN DRIVEN IN SEVERAL DAYS, AND WAS SITTING STATIONARY IN THE DRIVEWAY AT THE TIME. NO EVIDENCE OF DISTURBANCE IN THE SURROUNDING AREA.

Look up ODI 11405432 at NHTSA ↗

Electrical SystemToo few reports for a range54,765 mi2 (sparse)
ODI 11503444 · 27,529 mi

The contact owns a 2021 Toyota C-HR. The contact stated that upon having the windshield replaced, the technician was unable to connect the LTA, RTA, and the pre-collision system. The contact stated that the LTA, RTA, and Pre-Collision system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the system needed to be recalibrated. The contact was then informed that the vehicle was repaired; however, after the contact retrieved the vehicle, the warning lights failed to operate as designed. The dealer was th…

Look up ODI 11503444 at NHTSA ↗

ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

Look up ODI 11638283 at NHTSA ↗

Seat BeltsToo few reports for a range32,000 mi1 (sparse)
ODI 11541450 · 32,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, …

Look up ODI 11541450 at NHTSA ↗

Air BagsToo few reports for a range16,750 mi2 (sparse)
ODI 11408459 · 1,500 mi

THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HI…

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ODI 11541450 · 32,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, …

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EngineToo few reports for a range82,000 mi1 (sparse)
ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-011None
ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

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2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-061None
ODI 11668781

Transmission failure. Required service visits always on time with no indication of any problems. After a noticeable change in the vehicle drive and noise from the engine, the vehicle was immediately brought to the dealer service center for inspection. The dealer confirmed transmission malfunction. The dealer refused to extend the warranty which would cover a good portion of the cost. Instead they suggested full out of pocket replacement or trade and buy. Despite all this, the monthly car payment is still my responsibility. Unfortunately being…

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2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-091None
ODI 11684835

Original owner. Vehicle has internal failure of transaxle at exactly 60,000 miles. All routine services for the life of the car has been completed by a Toyota dealer.

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2025-102None
ODI 11691014

Transmission went out at 40 thousand miles.this car has been serviced and maintaned as directed. No rough use what so every.

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ODI 11695928

Bought car December 2024 with 54,557 miles and had it inspected at time of purchase; inspection was fine. Car started making odd noise last week, so I took it in for an oil change and they ran diagnostics and determined it needs the transmission replaced, having 67,764 miles. Mechanic told me this is a "known issue" that Toyota is aware of this and won't recall the affected cars. It's going to cost me $12k to fix. Toyota Canada has already acknowledged there is a problem with the cars.

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2025-110None

No examples available for this selection.

2025-122None
ODI 11706249

Electrical failure of the transmission. No inciting incident. Confirmed by the dealership who has done all maintenance on the vehicle. Vehicle suddenly cannot go above 25mph and will not shift gears. Vehicle has approx 60k miles on it.

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ODI 11707465

My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new was $21,000.

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2026-012None
ODI 11708931

Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.

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ODI 11713945

The transmission all of a sudden started making a whistling noise. Took it to the shop for them to tell me the transmission is bad and needs replaced.

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2026-021None
ODI 11719018

I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.

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2026-031None
ODI 11722990

My transmission went out on my 2021 C-HR. The problem is, Toyota continued making and selling the car after they knew there was an issue. The 2018 and 19 models had transmission recalls, but they failed to fix the issue and continued to let others purchase a vehicle that was going to fail.

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2026-041None
ODI 11734414

The transmission has failed. Started making a whirring noise at 60000 and got worse from there. Toyota wants to charge 13k to fix issue.

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2026-054None
ODI 11736839

unusual noises, unexpected slipping, deacceleration. According to mechanics is a CVT bearing failure

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ODI 11736933

The car has developed a growl/whine from the transmission. A trip to the mechanic determined that it sounded as if a bearing inside the transmission is failing. A check online showed multiple complaints regarding the transmission failing with the same issues as my car, and what appeared to be a possible class action lawsuit being filed regarding this transmission issue. No recall is showing for the transmission from Toyota. Recommendation from the mechanic was to replace the transmission rather than repair it.

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ODI 11740114 · 60,000 mi

The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact stated that the vehicle was taken to the dealer on several occasions for routine maintenance since the whining sound started, but the deale…

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2026-060None

No examples available for this selection.

2026-071None
ODI 11748849

It will not drive forward and only in reverse. There is a known bearing issue but unfortunately this is past the 60k and no recall.

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2026-080None

No examples available for this selection.

2026-092None
ODI 11762868

Driving to [XXX] from [XXX] to visit my [XXX] mother. Stopped in [XXX] called my brother to come fallow me the rest of the way because a noise that started under the car was very disturbing. My brother fallowed. Me the rest of the way to [XXX] to my sisters house. This was XXX the following day my sister had me take it into a local shop in town. They said it was the transmission and I knew I couldn’t afford a new transmission I just bought the car a week ago for $17,000. I asked the dealer to help nothing asked Toyota for help nothing . D…

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ODI 11763328

There was a sound that the car was making. Took in to the Toyota of Ashland dealership they could not repair it. The CVT bearing needs replaced.

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 214 reports

2021: 14 complaints · 2022: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20216914
2022000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20213400
2022300

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentPower TrainUnknown Or OtherElectrical SystemSeat BeltsAir BagsEngineForward Collision Avoidance: WarningsFuel/Propulsion System
Power Train—
1
ODI 11440400

incorrect programming - ECU

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000000
Unknown Or Other
1
ODI 11440400

incorrect programming - ECU

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—0
1
ODI 11489446

Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.

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0000
Electrical System00—00
1
ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

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1
ODI 11441138

While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none

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1
ODI 11420688

I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. I have been back for the above mentioned issues and safety concerns and the only response I have gotten so far is that the vehicle is operating as designed and fin…

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Seat Belts0
1
ODI 11489446

Hood latch keeps coming unlocked and is only noticeableat highway speed. Drivers seat belt lockes up when tension feature is not necessary. Both problems may cause an accident wich may cause serious injuryor death apon impact.

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0—
1
ODI 11541450 · 32,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, …

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000
Air Bags000
1
ODI 11541450 · 32,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, …

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—000
Engine00
1
ODI 11638283 · 82,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. Additionally, the message "Service Vehicle Now" was displayed. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.

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00—00
Forward Collision Avoidance: Warnings00
1
ODI 11441138

While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none

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000—0
Fuel/Propulsion System00
1
ODI 11420688

I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. I have been back for the above mentioned issues and safety concerns and the only response I have gotten so far is that the vehicle is operating as designed and fin…

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0000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Warning lights and dashboard alerts

4 mentions · 11.8% of complaints

Median mileage: 31,000 mi (4 usable records).

ODI 11503444 · 27,529 mi

The contact owns a 2021 Toyota C-HR. The contact stated that upon having the windshield replaced, the technician was unable to connect the LTA, RTA, and the pre-collision system. The contact stated that the LTA, RTA, and Pre-Collision system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the system needed to be recalibrated. The contact was then informed that the vehicle was repaired; however, after the contact retrieved the vehicle, the warning lights failed to operate as designed. The dealer was th…

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ODI 11526793 · 30,000 mi

The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed. The vehicle was towed from the scene to a tow yard, where it remained. The contact reported that two individuals were treated for injuries follow…

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ODI 11541450 · 32,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, …

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 2.9% of complaints

Median mileage: 32,000 mi (1 usable records).

ODI 11541450 · 32,000 mi

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, …

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b