Auto Recall Watch
U.S. public vehicle records

2004 Toyota MATRIX: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

138 owner complaints analyzed

1 distinct recall campaigns

70,000 mi median reported failure mileage

Scope: 2004 model year. Data updated: . 96 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 33 of 138 complaints (23.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting3021.7%
Braking behavior1410.1%
Steering behavior118.0%
Electrical and battery issues32.2%
Engine operation10.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
33
Power Train:Manual Transmission
27
Vehicle Speed Control
15
Steering
8
Electrical System
7
Fuel System, Gasoline
7
Tires
6
Visibility:Power Window Devices And Controls
6
Component breakdown data
CategoryCount
Air Bags33
Power Train:Manual Transmission27
Vehicle Speed Control15
Steering8
Electrical System7
Fuel System, Gasoline7
Tires6
Visibility:Power Window Devices And Controls6

Air Bags: 33; Power Train:Manual Transmission: 27; Vehicle Speed Control: 15; Steering: 8; Electrical System: 7; Fuel System, Gasoline: 7; Tires: 6; Visibility:Power Window Devices And Controls: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
21
25,000 to 49,999
14
50,000 to 74,999
16
75,000 to 99,999
15
100,000 to 149,999
20
150,000 and above
10
Reported problems by failure mileage data
CategoryCount
Under 25,00021
25,000 to 49,99914
50,000 to 74,99916
75,000 to 99,99915
100,000 to 149,99920
150,000 and above10

Under 25,000: 21; 25,000 to 49,999: 14; 50,000 to 74,999: 16; 75,000 to 99,999: 15; 100,000 to 149,999: 20; 150,000 and above: 10

Under 25,000 miles has the most reports with usable mileage (21). 42 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
2
2004
10
2005
7
2006
5
2007
3
2008
15
2009
14
2010
23
2011
5
2012
3
2013
5
2014
7
2015
23
2016
9
2017
4
2018
1
2019
1
2021
1
Complaints over time data
CategoryCount
20032
200410
20057
20065
20073
200815
200914
201023
20115
20123
20135
20147
201523
20169
20174
20181
20191
20211

2003: 2; 2004: 10; 2005: 7; 2006: 5; 2007: 3; 2008: 15; 2009: 14; 2010: 23; 2011: 5; 2012: 3; 2013: 5; 2014: 7; 2015: 23; 2016: 9; 2017: 4; 2018: 1; 2019: 1; 2021: 1

Pattern summary

Air Bags leads the component reports. Transmission and shifting appears in 30 complaint narratives. Braking behavior appears in 14 complaint narratives. Steering behavior appears in 11 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10040540 · 2003-11-05 (November 5, 2003)

DASHBOARD REFLECTS OFF THE WINDSHIELD WHICH IMPAIRS VISIBILITY. *AK IMAGES REFLECTED ALL TIMES THROUGHOUT THE DAY/NIGHT. *PH *JB

Owner-reported narrative. Look up ODI 10040540 at NHTSA ↗

Owner report 10047409 · 2003-11-23 (November 23, 2003)

I PURCHASED A 2004 TOYOTA MATRIX ON NOVEMBER 10, 2003. THE FIRST DAY I PULLED INTO MY DRIVEWAY WHICH HAS A SLIGHT SLOPE, THE BUMPER DRAGGED ON THE DRIVEWAY. EVEN GOING VERY SLOWLY, I REALIZED THAT THE FRONT END OF THIS VEHICLE WAS ENTIRELY TOO LOW. ON NOVEMBER 17, PULLING OUT FROM A STORE, I NOTICED IT WAS STILL DRAGGING AND THE DRIVE WAS NOT AS MUCH OF A SLOPE AS MY DRIVE. I NOTIFIED CLASSIC TOYOTA WHERE I PURCHASED THE VEHICLE ON NOVEMBER 17 ABOUT THE PROBLEM. I WENT IN TO SPEAK WITH THEM ON NOVEMBER 22 SINCE I LIVED AN HOUR AWAY. I WAS…

Owner-reported narrative. 25 miles reported. Look up ODI 10047409 at NHTSA ↗

Owner report 10056222 · 2004-01-31 (January 31, 2004)

CLUTCH FAILURE AT 5100 MILES; --- COMPLETE-- REPLACED BY DEALER AT 8600 MILES---- CLUTCH FAILURE. DEALER REFUSES TO DEAL WITH WARRANTY. TELLS ME THAT IT IS MY FAULT, " I DON'T KNOW HOW TO DRIVE A MANUAL TRANSMISSION". INDICATES THAT MY WIFE AND I ARE "RIDING" THE CLUTCH AND PERHAPS "RACING" MENTIONED VEHICLE. AFTER A COMBINED DRIVING EXPERIENCE OF NEARLY 3/4 OF CENTURY ON DRIVING MANUAL TRANSMISSIONS WITH ZERO PROBLEMS, I SERIOUSLY DOUBT THAT THE CAUSE OF MY CLUTCH FAILURES ARE MY DRIVING ABILITIES OR HABITS. DEALER SERVICE MENTIONS THAT TH…

Owner-reported narrative. 5,100 miles reported. Look up ODI 10056222 at NHTSA ↗

Owner report 10059205 · 2004-02-17 (February 17, 2004)

WHILE DRIVING 25 MPH AND MAKING A LEFT TURN VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM.*AK

Owner-reported narrative. Look up ODI 10059205 at NHTSA ↗

Owner report 10064544 · 2004-04-05 (April 5, 2004)

FRONT WHEELS VIBRATE AT HIGHWAY SPEED, IF SNOW SLUSH FREEZES IN LOW PROFILE STEEL WHEEL RIMS. THIS HAPPENED TWICE THIS WINTER TO ME, I FIRST THOUGHT A WHEEL WEIGHT CAME OFF THE SHAKE WAS SO BAD, THE DEALERSHIP CHECKED IT OUT AN SAID IT WAS ICE INSIDE THE BACK OF THE WHEEL RIM, HE MELTED IT OUT AN IT WAS FIND. IT HAPPENED AGAIN LATTER ON IN THE WINTER YOU ONLY FEEL THE SHAKING IF YOU BRING THE CAR UP TO HIGHWAY SPEED,I HAVE NEVER HAD THIS PROBLEM WITH WHEEL RIMS BEFORE AN I LIVE IN UPSTATE N.Y. WHERE WE GET ENOUGH SNOW. WHEN THE ICE MELTS OR BRE…

Owner-reported narrative. Look up ODI 10064544 at NHTSA ↗

Owner report 10074506 · 2004-05-30 (May 30, 2004)

2004 TOYOTA MATRIX PURCHASED 12/8/03 IS SUPPOSED TO GET AT LEAST 26 MPG IN CITY TRAFFIC. MINE CONSISTENTLY GETS NO MORE THAN 21 MPG. DEALER CAN FIND NOTHING WRONG BUT SOMETHING IS, EITHER FALSE ADVERTISING FOR THE ENTIRE MATRIX LINE OR SOMETHING WITH THIS CAR. I WOULD NOT HAVE TRADED A PAID UP 99 COROLLA THAT GOT 26 MPG FOR THIS CAR, HAD I KNOWN IT WOULD COST ME FAR MORE TO RUN (AS WELL AS TO FINANCE). *LA

Owner-reported narrative. 150 miles reported. Look up ODI 10074506 at NHTSA ↗

Owner report 10075243 · 2004-06-11 (June 11, 2004)

FRONT BRAKE ROTORS WARPED,CAME DOWN LONG WINDING HILL AT 55 MPH, HIT BRAKES AN STEERING WHEEL SHOOK LEFT TO RIGHT QUITE ALOT.*AK

Owner-reported narrative. 12,400 miles reported. Look up ODI 10075243 at NHTSA ↗

Owner report 10079084 · 2004-06-30 (June 30, 2004)

WE HAVE A 2004 TOYOTA MATRIX XRS THE CLUTCH WENT OUT AT 13,000 MILES. DEALER SAID IT WAS DRIVER ERROR. WE HAVE ANOTHER CAR WITH A CLUTCH THAT HAS 165,000 MILES WITHOUT ANY CLUTCH PROBLEMS. THE CLUTCH SMELLS LIKE IT IS BURING AGAIN AND THE DEALER SAID IT IS FROM THE OLD CLUTCH EVEN THOUGH THEY REPLACED IT.*AK

Owner-reported narrative. 13,000 miles reported. Look up ODI 10079084 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

08V162000 · Visibility:Glass, Side/Rear

Reported: 2008-04-10 (April 10, 2008)

TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.

Consequence: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.

Remedy: DEALERS WILL REPLACE THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS WITH NEWLY DESIGNED BOLTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 16, 2008 TO TOYOTA OWNERS. THE RECALL BEGAN ON MAY 21, 2008, FOR PONTIAC OWNERS. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371 OR PONTIAC AT 1-800-620-7668.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

138 unique complaints in this selection. Analysis snapshot: 2026-09-30.

69.6%Usable mileage96 / 138 records
100.0%Valid incident date138 / 138 records
100.0%Valid filing date138 / 138 records
100.0%Ordered incident and filing dates138 / 138 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200220032004200520062007200820092010201120122013
Air Bags
00.0%

No examples available for this selection.

5620.9%
ODI 10037345 · 24,000 mi

THE 2003 TOYOTA MATRIX I WAS DRIVING HIT THE BACK OF A PICK-UP TRUCK WHEN THE BRAKES LOCKED UP AND THE VEHICLE BEGAN TO SKID. THE MATRIX WENT PARTIALLY UNDER THE TRUCK, CAUSING SEVERE DAMAGE TO THE FRONT END OF THE MATRIX. NONE OF THE AIRBAGS IN THE 2003 TOYOTA MATRIX DEPLOYED. THANKS TO THE FACT THAT I WAS WEARING MY SEATBELT, I RECEIVED ONLY MINOR INJURIES.*AK

Look up ODI 10037345 at NHTSA ↗

3323.9%
ODI 10515812 · 170,000 mi

I WAS DRIVING BELOW SPEED LIMIT NEAR MY HOME IN MY NEIGHBORHOOD STREET WHEN MY PASSENGER SIDE FRONT AIRBAG WENT OFF SPONTANEOUSLY. NO OUTSIDE IMPACT WAS INVOLVED IT JUST WENT OFF ON ITS OWN. THANKFULLY, I WAS ALONE IN THE CAR SO NO ONE WAS BEHIND THE AIRBAG. THE FORCE OF THE AIRBAG CRACKED THE WINDSHIELD OF THE CAR. *TR

Look up ODI 10515812 at NHTSA ↗

10348.4%
ODI 10282480 · 47,200 mi

THE AIRBAG WARNING LIGHT STARTED COME ON MY 2005 TOYOTA MATRIX ABOUT 2 YEARS AGO, AND THE WARNING LIGHT USUALLY WENT OFF IF I RE-STARTED THE ENGINE. I BROUGHT THE CAR TO THE TOYOTA DEALER TO CHECK THE AIRBAG SYSTEM ON 2007, BUT THEY COULD NOT FIND ANY PROBLEMS. MY CAR ALREADY HAD OVER 36,000 MILES ON THAT TIME, THUS THE WARRANTY WAS EXPIRED. THE WARNING LIGHT STILL CAME ON AND OFF OCCASIONALLY THEREAFTER. IN MARCH 2008, I HAD AN ACCIDENT WHEN I LOST THE CONTROL OF THE CAR DURING THE SNOWSTORM, AND I HIT THE FIRE HYDRANT AT A SPEED OF 35 MILES…

Look up ODI 10282480 at NHTSA ↗

5029.4%
ODI 10203648 · 28,450 mi

VEHICLE COMPLETELY STOPPED IN A LINE OF TRAFFIC. WHILE WAITING TO MOVE ON, WITH MY FOOT ON THE BRAKE,THE ENGINE ALL OF A SUDDEN ROARED AND THE VEHICLE SHOT FORWARD AND HIT THE VEHICLE (APPROXIMATELY 5 TO 7 FEET) IN FRONT OF MY VEHICLE. THE AIR BAGS DID NOT OPEN AND THE HIT TO THE OTHER VEHICLE WAS MORE LIKE A PUNCH. I TRIED TO STOP MY FORWARD THRUST BUT THE BRAKES WOULD NOT HOLD THE VEHICLE. UPON STRIKING THE OTHER VEHICLE THE ENGINE ROAR STOPPED AND EVERYTHING SEEMINGLY RETURNED TO NORMAL. MINOR DAMAGE WAS DONE TO BOTH VEHICLES AND NO ONE WAS…

Look up ODI 10203648 at NHTSA ↗

3233.3%
ODI 10548518 · 62,484 mi

WAS STOPPED AT LIGHT AND WAS REAR ENDED BY ONE THAT REAR ENDED THE OTHER CAR. AIR BAG DID NOT COME OUT ONLY SEAT BELT PULLED TIGHT. NOW HAVE MESSAGE AIR BAG IS OFF. DAMAGE TO CAR IS OVER $3,000. *LN

Look up ODI 10548518 at NHTSA ↗

410.5%
ODI 10861462

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10861462 at NHTSA ↗

7639.6%
ODI 10294121 · 5,600 mi

TOYOTA ACCIDENT I DRIVE A LEASED 2009 TOYOTA MATRIX. AT 8:24 AM ON NOVEMBER 16, 2009. PULLING INTO A PARKING SPACE AT THE DOCTORS OFFICE BUILDING BOCA RATON. THE CAR WAS ALMOST STOPPED AND MY FOOT WAS ON THE BRAKE, WHEN THE CAR REVVED UP TO THE MAXIMUM, JUMPED THE CURB AND HIT A PALM TREE. I IMMEDIATELY SWITCHED OFF THE ENGINE. I WAS DAZED, AND AFTER A COUPLE OF MINUTES I GOT OUT THE CAR TO SEE THE DAMAGE. HAVING HEARD OF CAR MAT PROBLEMS, I INSPECTED THE MATS, BUT NOTHING WAS OUT OF PLACE. AFTER A FEW MINUTES, I WENT TO MY DOCTORS APPOINTMEN…

Look up ODI 10294121 at NHTSA ↗

2657.8%
ODI 10317345

IN JULY 2009 I PURCHASED A NEW 2010 TOYOTA MATRIX FROM SUNRISE TOYOTA IN OAKDALE , NEW YORK. WHEN SHOPPING FOR MY VEHICLE I WAS LOOKING FOR ONE THAT HAD A DRIVERS SIDE KNEE AIRBAG SINCE I HAD RECENTLY HAD KNEE SURGERY AND A CHRONIC KNEE PROBLEM. WHEN LOOKING AT THE 2010 TOYOTA MATRIX THE WINDOW STICKER (MONRONEY) INDICATED THAT THE CAR CAME EQUIPPED WITH A DRIVERS SIDE KNEE AIR BAG AS STANDARD SAFETY EQUIPMENT. THE SALES PERSON ALSO REITERATED THAT THE CAR HAD THIS SAFETY EQUIPMENT. I PURCHASED THE VEHICLE. IN JANUARY OF 2010, NEARLY 6 MONTHS A…

Look up ODI 10317345 at NHTSA ↗

10100.0%
ODI 10883912

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA MATRIX. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

Look up ODI 10883912 at NHTSA ↗

480.0%
ODI 10990577

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10990577 at NHTSA ↗

0Unavailable

No examples available for this selection.

Vehicle Speed Control
00.0%

No examples available for this selection.

207.5%
ODI 10026991

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE VEHICLE SUDDENLY ACCELERATED. *AK THE CONSUMER WAS UNABLE TO READ THE DASHBOARD LIGHTS WHEN THE SUN WAS EXTREMELY BRIGHT. *TS *JB

Look up ODI 10026991 at NHTSA ↗

1510.9%
ODI 10116409 · 16,000 mi

MY 2004 TOYOTA MATRIX HAS EXPEREINCED SUDDEN ACCELERATION WHILE MY FOOT WAS ON THE BRAKE SEVERAL TIMES SINCE I HAVE PURCHASED IT; I HAVE ALWAYS BEEN ABLE TO STOP THE CAR FROM MOVING FORWARD BY FURTHER DEPRESSING THE BRAKE. BUT ON SATURDAY MARCH 26 WHILE AT A STOP SIGN, THE SUDDEN ACCELERATION HAPPENED AGAIN AND I WAS UNABLE TO IMMEDIATELY STOP MY CAR FROM LURCHING FORWARD. IT MOVED SEVERAL INCES INTO ONCOMING (PERPENDICULAR) TRAFFIC BEFORE I FINALLY THREW IT INTO PARK AND PULLED THE EMERGENCY BRAKE TO STOP IT. NO ACCIDENT OCCURRED BUT IT CAME C…

Look up ODI 10116409 at NHTSA ↗

167.5%
ODI 10158040 · 14,179 mi

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL THE VEHICLE LURCHED FORWARD. THE DEALERSHIP DETERMINED IT WAS THE LACK OF LUBRICATION TO THE ACCELERATOR PEDAL THAT CAUSED THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED. UPDATED 7/13/2006 - *NM

Look up ODI 10158040 at NHTSA ↗

2011.8%
ODI 10160726

THE CAR WAS OPERATED BY MOTHER WHO WAS IN A PARKING LOT ABOUT TO FINALIZE A FULL PARKING OF IT. ALL OF A SUDDEN, HER WORDS WERE "IT SHOT OFF LIKE A BULLET" AND SHE DID NOT KNOW WHAT WAS HAPPENING. IT FELT LIKE IT WAS GOING 100 MPH AND SHE DID EVERYTHING UNDER HER CONTROL NOT TO HIT ANOTHER VEHICLE OR 3 PEDESTRIANS. THE PEDESTRIANS SAW WHAT WAS HAPPENING AND RAN, ONE WAS HIT, NOT SERIOUSLY. POLICE AND RESCUE WERE CALLED. THE JOHNSTON, RHODE ISLAND POLICE DEPARTMENT IMPOUNDED THE CAR. THE CAR WILL BE INSPECTED PROBABLY ON JUNE 26 BY THE RI…

Look up ODI 10160726 at NHTSA ↗

1212.5%
ODI 10294024 · 2,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING BETWEEN 25 MPH AND 78 MPH THE POWER STEERING WOULD FAIL. ALSO THE ACCELERATOR PEDAL REMAINS APPLIED, EVEN AFTER APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. THE REGIONAL MASTER TECH SENT BY THE MANUFACTURER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AGAIN, BUT NO ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 26,000. THE FAILURE MILEAGE WAS 2,000. THE CONSUMER STATED WHILED DRIVING, SHE COU…

Look up ODI 10294024 at NHTSA ↗

1128.9%
ODI 10316582 · 15,000 mi

2008 TOYOTA MATRIX DEVELOPED A GRUNTING/RATTLING SOUND WHEN THE CRUISE CONTROL WAS ACTIVATED ABOUT A YEAR AGO. DEACTIVATING THE CRUISE CONTROL DIDN'T SOLVE THE PROBLEM BUT FIRST DISAPPEARED AFTER PULLING OFF THE HIGH WAY, SHUTTING OFF THE ENGINE AND HENCE RESETTING THE SYSTEMS. WHICH PROBLEM HAS BEEN FIXED BY TOYOTA NEWBURGH NY SWIFTLY, WITH THE REMARK THAT THIS WAS SOMETHING THEY HAD NEVER EXPERIENCED BEFORE. IN THE LIGHT OF THE ACCELERATOR PROBLEMS THAT CONTINUE TO PLAGUE US ALL THIS MIGHT BE AN ITEM OF INTEREST ON YOUR BEHALF? *TR

Look up ODI 10316582 at NHTSA ↗

3518.2%
ODI 10302187 · 40 mi

I PURCHASED A 09 TOYOTA MATRIX 5DR, 2WD, CUV ON 1/24/09. DURING THE FIRST WEEK IN MARCH 2009 I WAS DRIVING ON A 45 MPH CITY STREET GOING A LITTLE LESS THAN THE SPEED LIMIT WHEN ALL OF A SUDDEN MY CAR SPED UP. I GAVE THE GAS PEDAL A TAP THINKING IT HAD JUST STUCK, BUT THE MOTOR KEPT RACING AS I PICKED UP SPEED. I TOOK MY FOOT OFF THE GAS PEDAL AND PUT MY FOOT ON THE BRAKE PEDAL, BUT THE CAR WOULD NOT SLOW DOWN. I NEVER LOOKED TO SEE HOW FAST I WAS GOING, I WAS TOO BUSY, TRYING TO SLOW DOWN AND FIND A PLACE TO PULL OVER BEFORE I CAUGHT UP TO T…

Look up ODI 10302187 at NHTSA ↗

36.7%
ODI 10442672 · 5,800 mi

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 5,800.

Look up ODI 10442672 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electrical System
150.0%
ODI 10351661 · 18,000 mi

WAITING FOR LIGHT TO TURN GREEN, ANOTHER DRIVER ALERT ME THAT THERE WAS SMOKE COMING FROM ENGINE COMPARTMENT. I IMMEDIATELY OPEN THE HOOD AND THERE WAS FIRE BETWEEN ENGINE AND FIREWALL. THE VEHICLE WAS A LEASED 2002 TOYOTA MATRIX XRS. MY INSURANCE COMPANY DECLARED IT A TOTAL LOSS. I TRIED TO CONTACT TOYOTA AND DEALER SEVERAL TIMES FOR ANSWERS IN REGARDS TO ISSUE BUT I WAS GIVEN THE SAME ANSWER, FIRES WERE NOT COVERED BY WARRANTY, WHICH IS I UNDERSTAND BUT THEY NEVER MAKE AN EFFORT TO MAKE INVESTIGATION TO WHAT CAUSED THE PROBLEM. *TR

Look up ODI 10351661 at NHTSA ↗

103.7%
ODI 10016053 · 100 mi

THE INSTRUMENT PANEL LIGHT WAS DIM, WHICH CAUSED IMPAIRED VISION. *JB

Look up ODI 10016053 at NHTSA ↗

75.1%
ODI 10422433 · 97,000 mi

2004 TOYOTA MATRIX XR - FAILURE OF ECM (ENGINE CONTROL MODULE). 2005 - 2009 HAVE BEEN RECALLED FOR FAILURE OF THIS PART. TOYOTA WILL NOT RECOGNIZE NEED TO COVER FAILURE IN THIS MODEL YEAR. *TR

Look up ODI 10422433 at NHTSA ↗

219.9%
ODI 10172753

I HAVE BEEN TOLD BY SEVERAL PEOPLE THAT AFTER I START MY 2005 MATRIX XR UP AT NIGHT AND BEGIN TO DRIVE AWAY THAT MY TAIL LIGHTS DO NOT COME ON FOR APPROXIMATELY 30 SECONDS. I HAVE NOTICED A DELAY IN SOME OF THE DASH LIGHTS COMING ON, BUT WAS UNAWARE OF THE TAIL LIGHT SITUATION UNTIL IT WAS BROUGHT TO MY ATTENTION. THIS HAPPENS EACH TIME THAT THE CAR IS STARTED. I HAVE NOT TAKEN IT TO A DEALER TO HAVE IT CHECKED OUT. *NM

Look up ODI 10172753 at NHTSA ↗

2212.9%
ODI 10210674 · 37,680 mi

TL*THE CONTACT OWNS A 2006 TOYOTA MATRIX. WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE ENGINE WOULD NOT GO ABOVE 1,500 RPM. THE CONTACT PULLED OFF THE ROAD AND, APPROXIMATELY THIRTY SECONDS LATER, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ECU WAS DEFECTIVE AND WOULD HAVE TO BE REPLACED. THE CURRENT MILEAGE WAS 37,687 AND FAILURE MILEAGE WAS 37,680.

Look up ODI 10210674 at NHTSA ↗

1010.4%
ODI 10295731 · 55,000 mi

CHECK ENGINE LIGHT WOULD COME ON AND TACH WOULD JUMP ALL OVER- DIAGNOSTIC TOOL READ BANK ONE LOW PRESSURE. LIGHT WOULD GO OFF AND ON BY ITSELF. SHORTLY AFTER WHILE DRIVING ON THE HIGHWAY CAR ALMOST STALLED AND WOULD ONLY GO AROUND 20MPH THEN CORRECTED ITSELF. THIS BECAME A DAILY EVENT - TOOK CAR INTO DEALER FOR SERVICE THIS SPRING THEY HAD TO REPLACE ECM - CAR HAD 55000 OR SO MILES ON IT. CAR NOW HAS 64000 MILES ON IT AND IT IS STARTING TO DO THE SAME THING. *TR

Look up ODI 10295731 at NHTSA ↗

821.1%
ODI 10311527 · 48,000 mi

SEVERAL MONTHS AGO I DROVE THROUGH A PUDDLE OF WATER IN OUR PARKING LOT AT WORK. IT WAS STORMING WITH THE WIND BLOWING AS WELL. WHEN I DROVE THROUGH THE PUDDLE, MY BATTERY LIGHT CAME ON AND I LOST STEERING. THEN ENGINE NEVER STOPPED. ONCE I TRAVELED A FEW YARDS, THE STEERING STARTED WORKING AND THE BATTERY LIGHT WENT OFF. IT HAPPENED ANOTHER 3 MORE TIMES BEFORE I EVER LEFT MY WORK FACILITY. I WAS ABLE TO DRIVE TO A TOYOTA DEALERSHIP FOR THEM TO CHECK IT OUT. THEY FOUND NOTHING WRONG WITH THE CAR. I TOLD THEM SOMETHING MAKES ME LOSE STEERING ASS…

Look up ODI 10311527 at NHTSA ↗

84.2%
ODI 10293523 · 72,483 mi

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN STARTING THE VEHICLE ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE SPEEDOMETER FAILED, AND THEN THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALERSHIP FOR INSPECTION. A TECHNICIAN STATED THAT BECAUSE THEY COULD NOT DUPLICATE THE FAILURE THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 72483. UPDATED 12/17/09 *BF THE WARNING LIGHTS REMAINED ON UNTIL THE IGNITION WAS TURNED OFF. THE SPEEDOMETER AND TACHOMETER…

Look up ODI 10293523 at NHTSA ↗

12.2%
ODI 11081961 · 160,000 mi

TL* THE CONTACT OWNS A 2010 TOYOTA MATRIX. WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EMC VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 160,000.

Look up ODI 11081961 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train:Manual Transmission
00.0%

No examples available for this selection.

3312.3%
ODI 10032743 · 13,000 mi

TOYOTA MATRIX 2003 XRS ON 2ND TRANSMISION AND STILL HAVING PROBLEMS. CLUTCH IS ALSO NASTY. MANY OTHERS WITH SAME CAR HAVING SIMMILAR PROBLEMS. WWW.MATRIXOWNERS.COM HAS A FORUM WITH AT LEAST 30 PEOPLE WITH PROBELMS ALONE.*AK

Look up ODI 10032743 at NHTSA ↗

2719.6%
ODI 10056222 · 5,100 mi

CLUTCH FAILURE AT 5100 MILES; --- COMPLETE-- REPLACED BY DEALER AT 8600 MILES---- CLUTCH FAILURE. DEALER REFUSES TO DEAL WITH WARRANTY. TELLS ME THAT IT IS MY FAULT, " I DON'T KNOW HOW TO DRIVE A MANUAL TRANSMISSION". INDICATES THAT MY WIFE AND I ARE "RIDING" THE CLUTCH AND PERHAPS "RACING" MENTIONED VEHICLE. AFTER A COMBINED DRIVING EXPERIENCE OF NEARLY 3/4 OF CENTURY ON DRIVING MANUAL TRANSMISSIONS WITH ZERO PROBLEMS, I SERIOUSLY DOUBT THAT THE CAUSE OF MY CLUTCH FAILURES ARE MY DRIVING ABILITIES OR HABITS. DEALER SERVICE MENTIONS THAT TH…

Look up ODI 10056222 at NHTSA ↗

10.5%
ODI 10249329 · 65,000 mi

THE CAR IS A 2005 TOYOTA MATRIX,5 SPEED MANUAL TRANSMISSION, THE CAR IS SERVICED BY A TECH AT SCHEDULED SERVICE TIMES. THE TRANSMISSION LOCKED UP AND NEEDED TO BE REPLACED,THE MECHANIC SAID THERE WERE REBUILDS AVAILABLE BUT STATED THE TOYOTA REPLACEMENT WAS THE WAY TO GO, I AGREE. TOYOTA SAYS THERE ARE NO TRANSMISSION PROBLEMS HOWEVER IF YOU LOOK ON LINE ONE WILL SEE A RASH OF 5 SPEED TOYOTA MATRIX TRANSMISSION PROBLEMS WITH A BEARING ALWAYS BEING BLAMED, I CANNOT BELIEVE THIS MANY PEOPLE BEAT THERE 5 SPEEDS TO DEATH IN A 4 DOOR STATION WAG…

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42.4%
ODI 10233029 · 35,557 mi

CLUTCH HAD TO BE REPLACED AT 35,557 MILES. *TR

Look up ODI 10233029 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Engine And Engine Cooling
00.0%

No examples available for this selection.

93.4%
ODI 10081145 · 11,450 mi

I TOOK THE MATRIX IN TWICE SHORTLY AFTER I BOUGHT IT BECAUSE THE CAR WOULD UNEXPECTEDLY LUNGE FORWARD WHILE AT A COMPLETE STOP. I ALSO COMPLAINED THAT THE BRAKES FELT "LOOSE" AND DID NOT "CATCH" AS THEY SHOULD. I WAS ADVISED BOTH TIMES BY THE SERVICE MANAGER THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THAT NOTHING ABNORMAL WAS FOUND WITH CAR. WHILE I WAS BEGINNING TO LOOK INTO "LEMON LAWS", IN SEPTEMBER OF LAST YEAR I WAS AT A STOP LIGHT WITH THE BRAKE PEDAL FULLY ENGAGED. DUE TO MY PREVIOUS EXPERIENCES WITH THE CAR LUNGING FORWARD, I WOUL…

Look up ODI 10081145 at NHTSA ↗

32.2%
ODI 10175228

AFTER LAST OIL CHANGE, OIL WAS GEL-LIKE, ENGINE MADE TAPPING NOISE...TOOK TO DEALER WITH A LIST OF OTHER PROBLEMS, AC NOT COLD, HEATER NOT BLOWING HOT, WINDOW JUMPING WHEN ROLLING DOWN, AND TIRES MAKING FUNNY NOISE. WAS TOLD ENGINE NOISE WAS NORMAL, FIXED AC AGAIN, 3RD TIME, HEATER HAD LOOSE PART TIGHTEN, WINDOW PART ORDERED, TIRE HAD FLAT SPOT, LAST TIME WAS WATER IN WHEEL. CRASH DID NOT DAMAGE ENGINE, OR WINDOWS, OR TIRES. *JB

Look up ODI 10175228 at NHTSA ↗

115.2%
ODI 10131178 · 100 mi

I PURCHASED MY 2005 TOYOTA MATRIX 5/7/05. 1 WEEK AFTER I PURCHASED MY VEHICLE I EXPERIENCED A INTERMITTENT STARTING PROBLEM. EVEN AFTER 4 ATTEMPTS BY TOYOTA TO FIX THE PROBLEM IT IS STILL CURRENT. IT USUALLY HAPPENS MORE OFTEN WHEN THE ENGINE IS WARM. IT USUALLY CRANKS 5-10 SECONDS BEFORE STARTING. SOMETIMES THE VEHICLE WILL NOT START AT ALL AND I HAVE TO TURN THE KEY BACK AND RETRY TO START THE VEHICLE. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE CLAIMS THEY CANNOT GET THE PROBLEM TO DUPLICATE WHEN THEY HAVE THE VEHICLE IN THEIR POSSESSION BU…

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158.8%
ODI 10212073 · 19,805 mi

VEHICLE STALLED WHILE DRIVING. AFTER RESTARTING, VEHICLE WOULD ONLY RUN IN LOW SPEED, AND STALL AGAIN. VEHICLE TOWED TO DEALERSHIP. SERVICE CENTER REPLACED ENGINE COMPUTER AND THROTT BODY ASSEMBLY. *TR

Look up ODI 10212073 at NHTSA ↗

1010.4%
ODI 10300384 · 47,000 mi

I WAS DRIVING DOWN A VERY BUSY 45MPH HIGHWAY WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE IN MY 2007 TOYOTA MATRIX. THE RPMS DROPPED TO APPROXIMATELY 1000. I HAD TO COAST IN TO A PARKING LOT WHERE MY VEHICLE WAS THEN TOWED TO A TOYOTA DEALER AND THE ENGINE COMPUTER WAS REPLACED. *TR

Look up ODI 10300384 at NHTSA ↗

25.3%
ODI 10386277 · 50,000 mi

TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V384000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE UNAVAILABLE. APPROXIMATELY SIX MONTHS LATER, THE CONTACT WAS STILL BEING TOLD THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 59,000.

Look up ODI 10386277 at NHTSA ↗

73.6%
ODI 10268305 · 200 mi

I HAVE A 2009 TOYOTA MATRIX XR. IT STALL INTERMITTENTLY , MORE FREQUENTLY IN HUMID WEATHER. CAN NOT "RECREATE" SITUATION, BUT HAPPENS AT LEAST 5 TIMES PER WEEK NOW THAT WE ARE IN A MORE RAINY SEASON. I FIRST NOTICED THIS PROBLEM IN NOVEMBER BUT IT CLEARED UP DURING THE COLD MONTHS AND NOW IS BACK WITH THE FURY. I TOOK IT TO THE DEALERSHIP IN DECEMBER--AGAIN COULD NOT RECREATE FOR DEALER. YESTERDAY IT HAPPENED TWICE IN CITY TRAFFIC. I HAVE DROPPED OFF CAR AT DEALER AND THEY LOOKED AT IT TODAY AND COULDN'T FIND ANYTHING WRONG. THE CAR HAD …

Look up ODI 10268305 at NHTSA ↗

12.2%
ODI 10342835 · 9,500 mi

DRIVING TOYOTA MATRIX 2010, IN 97DEGREE HEAT, UP A HILL (6 MILES LONG), IN 3RD GEAR, AIR CONDITIONING OFF (AS SUGGESTED AT THE BOTTOM OF THE HILL), ON CRUISE CONTROL. SPEED OF APPROX 60 MPH. THE CAR SPUTTERED AND THEN STALLED. I WAS ABLE TO RESTART IT AFTER ABOUT 5 MIN. NOTHING WAS DONE TO CORRECT THE FAILURE YET. AN APPOINTMENT WITH THE DEALERSHIP HAS BEEN MADE. *TR

Look up ODI 10342835 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Tires
00.0%

No examples available for this selection.

62.2%
ODI 10003286

PURCHASED A 2003 MATRIX RS WITH OPTION PK THAT INCLUDED 17" WHEELS, ABS, ALL WEATHER GUARD PACKAGE, AND SPORTS TRIM. FIRST SNOW I FOUND OUT THE PACKAGE WITH A INCLUDES SUMMER ONLY TIRES. MY MISTAKE FOR NOT CHECKING THE TIRES, BUT THE ABS BRAKES AND ALL WEATHER GUARD PACKAGE LEAD ME TO BELIEVE THE CAR WAS READY FOR WINTER. IT IS VERY DANGEROUS TO DRIVE WITH CURRENT TIRES.

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64.3%
ODI 10086448

I BOUGHT A SET OF 4 "TIRE MINDER" BRAND 28-32 PSI TIRE PRESSURE MONITORING VALVE CAPS AT BROOKSTONE ON JUL 27, 2004. I INSTALLED THEM ON THE TIRES OF A NEW 2004 TOYOTA MATRIX ACCORDING TO THE PACKAGE INSTRUCTIONS. (NO VALVE EXTENSTIONS AND MAKING SURE "O" RING WAS IN PLACE, PRESSURE MEASURED BY 2 GUAGES AT 30 PSI.) ALL THE CAPS HELD PRESSURE AND WORKED CORRECTLY FOR APPROX 24HRS. THEN THE FIRST CAP FAILED WHILE CAR WAS PARKED IN DRIVEWAY RELEASING THE AIR WITHIN SECONDS. APPROX 12 HRS LATER THE 2ND CAP FAILED IN SIMILAR FASHION. FORTUNATELY, TH…

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115.2%
ODI 10194727 · 24,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT ALL FOUR KUMHO 20550R15 TIRES ARE EXPERIENCING UNEVEN TIRE WEAR. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE DOT NUMBER, VIN, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 28,000 AND FAILURE MILEAGE WAS 24,000.

Look up ODI 10194727 at NHTSA ↗

2313.5%
ODI 10170729 · 10,000 mi

BOUGHT NEW TOYOTA MATRIX 2 WHEEL DRIVE IN 2006. ALL FOUR TIRES ARE WORN EXCESSIVELY ON THE INSIDE PART OF TIRE. DEALERSHIP SAYS I DROVE THE CAR THEREFORE NOT THEIR PROBLEM. TOYOTA SAYS TIRES NOT THEIR PROBLEM. NEITHER ORGANIZATION SEEMS TO THINK THE CAR MAY HAVE A MANUFACTURING DEFECT. AFTER SEARCHING THE INTERNET I HAVE FOUND OTHERS REPORTING SAME TROUBLES. I KNOW AM FACED WITH BUYING 4 NEW TIRES HAVING TO GET AN ALIGNMENT. AND STILL NOT CONVINCED THE PROBLEM WILL GO AWAY. THE PROBLEM MAY HAVE BEEN THEIR WHEN I BOUGHT THE CAR. BOTH DEALERSHIP …

Look up ODI 10170729 at NHTSA ↗

66.3%
ODI 10195395

POTENTIAL FAILURE - EXECESSIVE TIRE WEAR. I HAD THE TOYOTA MATRIX TIRES ROTATED AT THE DEALERSHIP AT 5,000 MILES WAS NEVER TOLD THAT I HAD, WHAT SHOULD HAVE BEEN VERY NOTICABLE WEAR TO THE SERVICE DEPARTMENT. I HAD THE TIRES ROTATED AGAIN AT 21,000 , AND THE MECHANIC SAID THE TIRES HAD VERY EXECISIVE WEAR FROM A THE FRONT END BEING OUT OF ALINEMENT. I AM THE ONLY DRIVER AND A CAREFUL DRIVER. I BELIEVE THIS CAR WAS OUT OF ALINEMENT FROM THE DAY I BOUGHT IT, AND THE DEALERSHIP SHOULD HAVE ALERTED ME OF MY 5,000 CHECK UP.*AK

Look up ODI 10195395 at NHTSA ↗

25.3%
ODI 10246587 · 15,000 mi

2008 TOYOTA MATRIX HAS PREMATURE TIRE WEAR IN TIRES AFTER ONLY 15,000 MILES. TOYOTA SAYS THIS IS NORMAL AND THAT I HAVE TO PAY TO REPLACE THE TIRES. THE TIRES ARE NOT DEFECTIVE, IT IS THE ALIGNMENT IN THE CAR. *TR

Look up ODI 10246587 at NHTSA ↗

42.1%
ODI 10357963 · 19,400 mi

I HAVE A 2009 TOYOTA MATRIX THAT HAS MULTIPLE ISSUES INCLUDING A STEERING ISSUE THAT ALMOST CAUSED MY FAMILY THEIR LIFE, NOW I AM BEING TOLD I NEED NEW BRAKES AT 19,800 MILES. THE REAR BRAKES ARE NOT ADJUSTING AT ALL WHICH MAY BE CAUSING THE STEERING ISSUES. CAR IS HAVING INTERMENT ISSUES GOING INTO 1ST AND REVERSE, REPORTED MULTIPLE TIMES, TOYOTA SAYS THEY CANNOT DUPLICATE. CAR IS STILL UNDER WARRANTY. ALSO, ONE TIRE IS WEARING ON ONE SIDE WHICH IS A KNOWN ISSUE. THE STEERING ISSUES HAS BEEN REPORTED ALONG WITH THE ONE TIRE WEARING ISSUE BY O…

Look up ODI 10357963 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

51.9%
ODI 10070085 · 17,000 mi

AFTER PURCHASE, COMPLAINED OF "STEERING WANDER." NOT ONLY DID THE DEALER CARMAX TOYOTA NOT FIX THE PROBLEM, BUT RETURNED THE CAR WITH THE POWER STEERING MALFUNCTIONING. AFTER SEVERAL MORE TRIPS TO THE DEALER, THEY FINALLY REPLACED THE STEERING RACK ADMITTING PROBLEMS WITH SOME UNITS. UPON BEING INFORMED THAT THIS MADE NO DIFFERENCE, AND WITHOUT FURTHER RETESTING, CARMAX AND TOYOTA REFUSE TO PERFORM ANY MORE ATTEMPTS AT FIXING EITHER PROBLEM. SO NOW I'M FILING UNDER MARYLAND'S LEMON LAW BECAUSE I'M STUCK WITH A WANDERING CAR WITHOUT FULL…

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85.8%
ODI 10128312 · 42,266 mi

DT: 2004 TOYOTA MATRIX XR, THE VEHICLE HAS A PROBLEM WITH THE STEERING, THERE WAS A NOISE COMING FROM THE STEERING YOKE, CONSUMER STATES THE STEERING DID NOT FEEL RIGHT, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM WAS BECAUSE THE SPLASH GUARD WAS DRAGGING, THE DEALER PUT TWO PINS IN THE SPLASH GUARD, BECAUSE THE PINS WERE MISSING, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AGAIN TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM IS WITH THE STEERING YOKE, PREVI…

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41.9%
ODI 10195085 · 29,157 mi

STEERING COMPONENT PROBLEMS HAVE LED TO EXCESSIVE CUPPING/TIRE WEAR ON 2005 TOYOTA MATRIX (29,000 MILES). HAVE COMPLAINED ABOUT STEERING ISSUES SINCE PURCHASE (ORIGINAL OWNER) AND WAS ALWAYS TOLD THERE WAS NO PROBLEM. DEALER ACKNOWLEDGES PROBLEMS - SOMETIMES - BUT CANNOT FIND ISSUE AND RESOLVE. I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE. *TR

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52.9%
ODI 10153679

I DROVE A 2006 TOYOTA MATRIX AND LOST CONTROL OVER THE VEHICLE. I WAS TRYING TO CHANGE LANE TO MY RIGHT AND FOUND THERE WAS A CAR APPROACHING AND HORNED ME. I HAD NOT LEFT MY LANE AND TRIED TO PULL MY CAR STRAIGHT. THE CAR REACTED BY SHIFTING TOO MUCH TO THE LEFT AND I TRIED ONLY TO ADJUST IT, KEEPING IN MIND THAT IT WAS A POWER-STEERED SYSTEM. TO KEEP IT STRAIGHT. THERE WAS A 1-2 SECONDS AFTERWARDS THE CAR SEEMED TO BE ON TRACK AND I WAS DRIVING FINE. AFTER THAT TIME PERIOD, THE CAR VEERED TOWARD THE LEFT ALL OF A SUDDEN. I TRIED TO MAI…

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11.0%
ODI 10294024 · 2,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING BETWEEN 25 MPH AND 78 MPH THE POWER STEERING WOULD FAIL. ALSO THE ACCELERATOR PEDAL REMAINS APPLIED, EVEN AFTER APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE. THE REGIONAL MASTER TECH SENT BY THE MANUFACTURER COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AGAIN, BUT NO ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 26,000. THE FAILURE MILEAGE WAS 2,000. THE CONSUMER STATED WHILED DRIVING, SHE COU…

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410.5%
ODI 10246310 · 10,750 mi

2008 TOYOTA MATRIX XR....CAR DRIFTS SEVERELY TO THE LEFT AT HIGHWAY SPEEDS...ESPECIALLY WHEN IN THE LEFT LANE. I REALIZE THERE IS A CROWN TO EVERY ROAD, BUT OUR OTHER VEHICLES DO NOT DO THIS ON THE SAME STRETCH OF HIGHWAY IN ANY LANES. TO GIVE AN INDICATION OF THE SEVERITY, AT 65+MPH, THE CAR WOULD BE IN THE MEDIAN WITHIN 2-3 SECONDS WITHOUT THE CONSTANT RIGHTWARD PRESSURE ON THE STEERING WHEEL. I DID NOT NOTICE THE DRIFT ON THE TEST DRIVE AT THE DEALER. FOR WHAT IT'S WORTH, THE NEW ROADWAY NEAR THE DEALER IS NEARLY PERFECTLY FLAT. ALSO, TH…

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2110.9%
ODI 10293523 · 72,483 mi

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN STARTING THE VEHICLE ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE SPEEDOMETER FAILED, AND THEN THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALERSHIP FOR INSPECTION. A TECHNICIAN STATED THAT BECAUSE THEY COULD NOT DUPLICATE THE FAILURE THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 72483. UPDATED 12/17/09 *BF THE WARNING LIGHTS REMAINED ON UNTIL THE IGNITION WAS TURNED OFF. THE SPEEDOMETER AND TACHOMETER…

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36.7%
ODI 10311246 · 10 mi

2010 TOYOTA MATRIX PURCHASED BRAND NEW NOVEMBER OF 2009 WITH ONLY 5 MILES READING ON THE ODOMETER. ALTHOUGH THERE HAS BEEN NO ACCIDENT WITH THIS VEHICLE I AM VERY CONCERNED ABOUT TWO OPERATIONAL ISSUES: STEERING ON HIGHWAYS AT HIGHWAY SPEED AND BRAKES NOT ENGAGING. ON STRAIGHTAWAYS THIS VEHICLE SWERVES BACK AND FORTH. I AM CONSTANTLY HAVING TO CORRECT ITS DIRECTION. WE TRIED ADJUSTING THE TIRE INFLATION WITH NO HELP. TOOK IT TO THE DEALERSHIP WHO READJUSTED THE TIRES BACK AND SAID THE VEHICLE WAS STILL WITHIN DESIGN SPECS. OUR NEWEST …

Look up ODI 10311246 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

176.3%
ODI 10200197 · 75,000 mi

I OWN A 2003 TOYOTA MATRIX 5-SPEED WITH 75K MILES ON IT. SERVICED EVERY 5K MILES BY THE DEALERSHIP UNTIL 60K, AND HAS HAD REGULAR OIL CHANGES AND ALL MANUFACTURE SUGGESTED MAINTENANCE. PURCHASED NEW BY ME FROM TOYOTA & SCION OF LAKE CITY IN SEATTLE. ON 6/17/2007, I WAS DRIVING ON STATE ROUTE 520 THROUGH EAST KING COUNTY (DIVIDED, LIMITED ACCESS HIGHWAY). THE CAR SUDDENLY BEGAN MAKING A LOUD HIGH-PITCHED NOISE, THEN LURCHED TO A SUDDEN STOP. I WAS ABLE TO PULL OFF THE HIGHWAY BUT IF I HADN'T BEEN RIGHT NEXT TO THE EXIT WHEN THE NOISE STARTE…

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32.2%
ODI 10429071 · 150,000 mi

STARTED MAKING LOUD NOISE, THEN LOCKING UP. COULD NOT SHIFT OR GET INTO GEAR. *TR

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73.3%
ODI 10248623 · 82,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL FOLLOWED BY HARSH SHIFTING AND EXCESSIVE VIBRATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 82,000.

Look up ODI 10248623 at NHTSA ↗

95.3%
ODI 10243456 · 10,000 mi

I PURCHASED A NEW 2006 TOYOTA MATRIX XR AWD ON FEB. 2006. I'M GOING THROUGH A 'WHAT SEEMS TO BE' A COMMON PROBLEM WITH ALL MATRIX'S "AN AB-NORMAL TIRE WEAR PROBLEM". THE WEAR/CHOPPING STARTED AT AROUND 10K... IT CURRENTLY HAS 17K... I'VE ROTATED THE TIRES 3 TIMES ALREADY!!! THE DEALER IS TELLING ME IT'S A REAR DIFFERENTIAL PROBLEM... THEY'RE REPLACING IT UNDER WARRANTY... NOT SURE IF THIS WILL FIX THE PROBLEM??? THE TIRES ARE ALL CHOPPY AND WORN NOW (AT ONLY 17 MILES) ... THEY MUST BE REPLACED UNDER WARRANTY!! *TR

Look up ODI 10243456 at NHTSA ↗

22.1%
ODI 10648206 · 76,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SPARK PLUGS AND COILS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Look up ODI 10648206 at NHTSA ↗

12.6%
ODI 10415486 · 46,000 mi

I NOTICED A CHIRPING NOISE FROM THE ENGINE. MY HUSBAND TOOK THE MATRIX TO A TOYOTA DEALER WHO ADVISED US, UPON INSPECTION THAT THE BOLT THAT HOLDS THE LIFTER ARM HADSHEARED OFF INSIDE THE ENGINE. WE ARE EXTREMELY FORTUNATE THAT THIS DID NOT RESULT IN AN INJURY ACCIDENT WHILST TRAVELING AT HIGHWAY SPEEDS! THE SERVICE MANAGER SAID HE HAD ONLY SEEN THIS HAPPEN BEFORE WHEN A BELT WAS REPLACED. THE ISSUE HAS NOT BEEN RESOLVED SINCE THE DEALER AND TOYOTA SEEM TO FEEL THAT IT IS NOT THEIR PROBLEM. THE DEALER QUOTED $2200+ AND ADVISED THAT IF THEY…

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21.0%
ODI 10509007 · 83,000 mi

WHEN GOING UP A HILL IN 4TH GEAR CAR SHIFTS DOWN TO 3RD GEAR TO MAINTAIN SPEED & THERE IS A LOUD NOISE THAT SHAKES THE CAR (AS IF THE ENGINE'S GOING TO FALL OUT). HAPPENED ABOUT 20 TIMES SO FAR. TOYOTA DEALER MECHANICS GOT CAR TO REPEAT THIS 3 TIMES (ONCE HOOKED UP TO A COMPUTER). THE MECHANICS & THE SERVICE MANAGER ALL FEEL THAT THE TRANSMISSION NEEDS TO BE REPLACED. I HAVE 100,000 MI. EXTENDED WARRANTY. THE PERSON FROM TOYOTA (NOT FROM THE DEALERSHIP) THAT HAS TO APPROVE PUTTING IN A NEW TRANSMISSION REFUSED SAYING IT IS AN INTERMITTENT PROBL…

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12.2%
ODI 11014963 · 78,851 mi

ON SEVERAL OCCASIONS WHILE CITY DRIVING IN JULY 2016 MY 2010 TOYOTA MATRIX VCS LIGHT BEGAN BLINKING, BOTH THE SKID LIGHT AND THE ENGINE LIGHT CAME ON AND THE ACCELERATION HAD LITTLE TO NO RESPONSE.THOUGH IT HAS NOT RESOLVED THE CAUSE OF THE PROBLEM, I WAS ABLE TO RESET THE SYSTEM SO THE LIGHTS ARE NOW OFF. MY VEHICLE WILL THEN ACCELERATE AND WORK FOR A PERIOD BEFORE REPEATING THE SYMPTOMS. I DON'T KNOW IF THIS ISSUE IS A PROGRAM ERROR OR A PART DEFECT. BASED ON THE ERROR CODES WHEN I TOOK MY VEHICLE IN FOR SERVICE (AUG 2016) A CERTIFIED LICENSE…

Look up ODI 11014963 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags69,925–163,250 mi97,500 mi8
ODI 10515812 · 170,000 mi

I WAS DRIVING BELOW SPEED LIMIT NEAR MY HOME IN MY NEIGHBORHOOD STREET WHEN MY PASSENGER SIDE FRONT AIRBAG WENT OFF SPONTANEOUSLY. NO OUTSIDE IMPACT WAS INVOLVED IT JUST WENT OFF ON ITS OWN. THANKFULLY, I WAS ALONE IN THE CAR SO NO ONE WAS BEHIND THE AIRBAG. THE FORCE OF THE AIRBAG CRACKED THE WINDSHIELD OF THE CAR. *TR

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ODI 10695463 · 31,492 mi

RECEIVED A RECALL IN THE MAIL STATING FRONT PASSENGER AIRBAG INFLATOR MODULE IS DEFECTIVE. REPORT TO YOU NEAREST DEALER TO HAVE PART REPLACED. WHEN I DID THEY SAID THEY HAVE NOT RECEIVED THE PART TO REPLACE. WAITING UNTIL THEY RECEIVE THE PART FROM TOYOTA MAIN BRANCH. MEANWHILE IN THE SAFETY NOTICE FOR RECALL IT SPECIFICALLY STATES DO NOT OPERATE VEHICLE WITH OCCUPANTS IN THE FRONT PASSENGER SEAT. THIS VEHICLE IS USED FOR PICKING PEOPLE UP TO BE TRANSPORTED TO APPOINTMENTS. HOW LONG CAN THIS BE AN INCONVENIENCE ON NOT ALLOWING ANYONE IN THE FRO…

Look up ODI 10695463 at NHTSA ↗

ODI 10749341 · 161,000 mi

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

Look up ODI 10749341 at NHTSA ↗

Power Train:Manual Transmission66,500–112,625 mi92,000 mi27
ODI 10056222 · 5,100 mi

CLUTCH FAILURE AT 5100 MILES; --- COMPLETE-- REPLACED BY DEALER AT 8600 MILES---- CLUTCH FAILURE. DEALER REFUSES TO DEAL WITH WARRANTY. TELLS ME THAT IT IS MY FAULT, " I DON'T KNOW HOW TO DRIVE A MANUAL TRANSMISSION". INDICATES THAT MY WIFE AND I ARE "RIDING" THE CLUTCH AND PERHAPS "RACING" MENTIONED VEHICLE. AFTER A COMBINED DRIVING EXPERIENCE OF NEARLY 3/4 OF CENTURY ON DRIVING MANUAL TRANSMISSIONS WITH ZERO PROBLEMS, I SERIOUSLY DOUBT THAT THE CAUSE OF MY CLUTCH FAILURES ARE MY DRIVING ABILITIES OR HABITS. DEALER SERVICE MENTIONS THAT TH…

Look up ODI 10056222 at NHTSA ↗

ODI 10128312 · 42,266 mi

DT: 2004 TOYOTA MATRIX XR, THE VEHICLE HAS A PROBLEM WITH THE STEERING, THERE WAS A NOISE COMING FROM THE STEERING YOKE, CONSUMER STATES THE STEERING DID NOT FEEL RIGHT, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM WAS BECAUSE THE SPLASH GUARD WAS DRAGGING, THE DEALER PUT TWO PINS IN THE SPLASH GUARD, BECAUSE THE PINS WERE MISSING, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AGAIN TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM IS WITH THE STEERING YOKE, PREVI…

Look up ODI 10128312 at NHTSA ↗

ODI 10216897 · 77,432 mi

1.) PUTTING CAR INTO FOURTH GEAR AND HEARD A LOUD WHINING AND GRINDING METAL SOUND. NO INDICATION BEFORE THAT THERE WAS ANY ISSUES WITH CAR. CONTINUED HEARING GRINDING SOUND WHEN PUTTING CAR INTO DIFFERENT GEARS. 2.) TOOK TO DEALER AND FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. 3.) TOOK TO A TRANSMISSION SHOP AND IS CURRENTLY BEING INVESTIGATED FOR EXTENT OF DAMAGE. BAD BEARINGS FOR SURE AND POSSIBLY NEED A REBUILD ON TRANSMISSION. *TR

Look up ODI 10216897 at NHTSA ↗

Vehicle Speed Control17,000–93,827 mi34,250 mi14
ODI 10116409 · 16,000 mi

MY 2004 TOYOTA MATRIX HAS EXPEREINCED SUDDEN ACCELERATION WHILE MY FOOT WAS ON THE BRAKE SEVERAL TIMES SINCE I HAVE PURCHASED IT; I HAVE ALWAYS BEEN ABLE TO STOP THE CAR FROM MOVING FORWARD BY FURTHER DEPRESSING THE BRAKE. BUT ON SATURDAY MARCH 26 WHILE AT A STOP SIGN, THE SUDDEN ACCELERATION HAPPENED AGAIN AND I WAS UNABLE TO IMMEDIATELY STOP MY CAR FROM LURCHING FORWARD. IT MOVED SEVERAL INCES INTO ONCOMING (PERPENDICULAR) TRAFFIC BEFORE I FINALLY THREW IT INTO PARK AND PULLED THE EMERGENCY BRAKE TO STOP IT. NO ACCIDENT OCCURRED BUT IT CAME C…

Look up ODI 10116409 at NHTSA ↗

ODI 10305973 · 1,000 mi

I HAVE A 2004 TOYOTA MATRIX. WHEN IN DRIVE, FOOT ON THE BRAKES, THE CAR ON OCCASIONS WILL LURCH FORWARD. THIS HAPPENS EVERY DAY. I HAVE TAKEN IT TO TOYOTA NUMEROUS TIMES AND THEY KEEP TELLING ME THERE IS NOTHING WRONG. I HAVE THIS DOCUMENTED BACK TO 2005. *TR

Look up ODI 10305973 at NHTSA ↗

ODI 10312210 · 20,000 mi

I OWNED A 2004 TOYOTA MATRIX THAT WAS TOTALLED IN A CAR ACCIDENT IN 2006. I PURCHASED THE CAR NEW AND WAS THE ONLY OWNER. AT THE TIME OF THE ACCIDENT MY SISTER WAS DRIVING, AND I WAS THE PASSENGER. BASICALLY, WE WERE DRIVING ON CRUISE CONTROL IN THE LEFT LANE OF THE HIGHWAY, A SEMI CUT US OFF, AND WHEN MY SISTER PRESSED THE BRAKE PEDAL, THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CAR WOULD NOT SLOW DOWN. I WITNESSED HER PRESSING THE BRAKE, AND NOTHING WAS HAPPENING. MY SISTER SWERVED INTO THE RIGHT LANE TO AVOID REAR-ENDING THE SEMI, LO…

Look up ODI 10312210 at NHTSA ↗

Steering26,317–141,960 mi81,133 mi6
ODI 10128312 · 42,266 mi

DT: 2004 TOYOTA MATRIX XR, THE VEHICLE HAS A PROBLEM WITH THE STEERING, THERE WAS A NOISE COMING FROM THE STEERING YOKE, CONSUMER STATES THE STEERING DID NOT FEEL RIGHT, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM WAS BECAUSE THE SPLASH GUARD WAS DRAGGING, THE DEALER PUT TWO PINS IN THE SPLASH GUARD, BECAUSE THE PINS WERE MISSING, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AGAIN TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM IS WITH THE STEERING YOKE, PREVI…

Look up ODI 10128312 at NHTSA ↗

ODI 10140339 · 21,000 mi

FIANCE AND I WERE ON THE 210 FREEWAY HEADING EAST. HE SAID WE SHOULD TAKE THE CAR TO THE DEALER WHEN I ASKED WHY HE SAID THE STEERING IS ACTING FUNNY. THE SECOND HE FINISHED HIS SENTENCE, THE CAR SPUN OUT OF CONTROL. CAR DID 360 DEGREE TURNS ACROSS FREEWAY (FROM LEFT LANE TO RIGHT LANE) AND OVER THE EDGE, DOWN A HILL, OVER A FENCE, AND INTO A DITCH. MINOR INJURIES. WE WERE LUCKY NOT TO HAVE BEEN KILLED. CAR WAS TOTALED. ACCIDENT IS STILL BEING INVESTIGATED TO DETERMINE IF THERE WAS A MECHANICAL DEFECT.*JB

Look up ODI 10140339 at NHTSA ↗

ODI 10373500 · 8,000 mi

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT NOTICED THAT THE ALIGNMENT WAS UNEVEN, CAUSING EXCESSIVE WEAR ON THE TIRES. THE CONTACT REPLACED THE TIRES THREE TIMES. THE CONTACT DID NOT INFORM THE DEALER NOR THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 54,000. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. UPDATED 04/12/11*LJ UPDATED 04/13/11

Look up ODI 10373500 at NHTSA ↗

Electrical SystemToo few reports for a range123,500 mi4 (sparse)
ODI 10422433 · 97,000 mi

2004 TOYOTA MATRIX XR - FAILURE OF ECM (ENGINE CONTROL MODULE). 2005 - 2009 HAVE BEEN RECALLED FOR FAILURE OF THIS PART. TOYOTA WILL NOT RECOGNIZE NEED TO COVER FAILURE IN THIS MODEL YEAR. *TR

Look up ODI 10422433 at NHTSA ↗

ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

ODI 10626255 · 210,000 mi

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY FELL OUT OF THE IGNITION. THE CONTACT PLACED THE KEY BACK INTO THE IGNITION AND TURNED OFF THE VEHICLE. THE PROBLEM RECURRED NUMEROUS TIMES. THE DEALER WAS CONTACTED AND COMMUNICATED TO THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURED WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

Look up ODI 10626255 at NHTSA ↗

Fuel System, Gasoline33,350–64,194 mi34,300 mi7
ODI 10074506 · 150 mi

2004 TOYOTA MATRIX PURCHASED 12/8/03 IS SUPPOSED TO GET AT LEAST 26 MPG IN CITY TRAFFIC. MINE CONSISTENTLY GETS NO MORE THAN 21 MPG. DEALER CAN FIND NOTHING WRONG BUT SOMETHING IS, EITHER FALSE ADVERTISING FOR THE ENTIRE MATRIX LINE OR SOMETHING WITH THIS CAR. I WOULD NOT HAVE TRADED A PAID UP 99 COROLLA THAT GOT 26 MPG FOR THIS CAR, HAD I KNOWN IT WOULD COST ME FAR MORE TO RUN (AS WELL AS TO FINANCE). *LA

Look up ODI 10074506 at NHTSA ↗

ODI 10247521 · 81,243 mi

2004 MATRIX:1 ENGINE LIGHT, 2DEALER SAYS GAS CAP AND FILLER NECK REPLACEMENT REQUIRED.4 YEARS OLD KNOWN FOR THIS PROBLEM. DEALER SAYS OVER 200 BACKORDERS FOR THIS PART. *TR

Look up ODI 10247521 at NHTSA ↗

ODI 10331227 · 54,387 mi

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE WHO CONFIRMED THAT THE FUEL PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 54,387.

Look up ODI 10331227 at NHTSA ↗

TiresToo few reports for a range14,149 mi2 (sparse)
ODI 10149960 · 13,000 mi

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, UNDER NORMAL DRIVING CONDITIONS THE VEHICLE VEERED FROM LEFT TO RIGHT AND THIS CONDITION BECAME WORSE WHILE STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. UPON INSPECTION IT WAS DETERMINED THE TIRES WERE THE CAUSE OF THE STEERING PROBLEMS. THE DEALER DETERMINED THE TIRES THAT WERE PURCHASED WITH THE VEHICLE WERE THE WRONG TYPE OF TIRES, WHICH CAUSED THE FRONT END TO BECOME OUT OF ALIGNMENT. THE VEHICLE HAS BEEN REGULARLY MAINTAINED WITH TIRE ROTATION EVERY 3,000 MILES. …

Look up ODI 10149960 at NHTSA ↗

ODI 10150483 · 15,297 mi

ONE YEAR AND ONE MONTH AFTER BUYING THE CAR NEW, ALL FOUR TIRES WERE DANGEROUSLY BALD. HAD TO STOP AT THE NEAREST TIRE STORE WHERE I WAS TOLD IF I HAD RUN OVER A DIME I PROBABLY WOULD HAVE HAD A BLOW OUT.THESE DEFECTIVE TIRES WERE THE ORIGINAL TIRES ON THE CAR. I DON'T HAVE A RECORD OF THE TIRES AND WAS GIVEN NO WARRANTY FROM THE DEALERSHIP AT THE TIME OF THE PURCHASE. THIS EXPERIENCE COST ME $ 434. MILEAGE ON THAT DAY WAS 15,297 MILES. *JB

Look up ODI 10150483 at NHTSA ↗

Visibility:Power Window Devices And ControlsToo few reports for a range37,500 mi4 (sparse)
ODI 10224507 · 32,000 mi

DRIVER SIDE WINDOW MADE CRACKING SOUNDS WHILE RISING AND THEN SHATTERED. *TR

Look up ODI 10224507 at NHTSA ↗

ODI 10225252 · 40,000 mi

ALL FOUR WINDOWS HAVE LOOSE BOLTS. PAID FOR REPAIR OF 2. REMAINING 2 ARE REAL LOOSE. *TR

Look up ODI 10225252 at NHTSA ↗

ODI 10286194 · 35,000 mi

I AM A 53-YEAR-OLD WOMAN WHO GOT THE TIP OF MY RIGHT INDEX FINGER CAUGHT IN THE POWER WINDOW OF A 2004 TOYOTA MATRIX. IT FELT AS IF IT WOULD HAVE CUT IT OFF HAD I NOT BEEN ABLE TO PRESS THE RELEASE BUTTON WITH MY OTHER HAND. AS IT IS, ONE WEEK AFTER THE EVENT OCCURRED, THE TIP OF MY FINGER IS STILL NUMB. THIS WAS SO EASY TO DO, AND SO POTENTIALLY DAMAGING. PRESSURE-SENSITIVE POWER WINDOWS NEED TO BE IMPLEMENTED ASAP! *TR

Look up ODI 10286194 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2012: 0 complaints · 2013: 0 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2012000
2013000
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2012500
2013000

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsPower Train:Manual TransmissionVehicle Speed ControlSteeringElectrical SystemFuel System, GasolineTiresVisibility:Power Window Devices And Controls
Air Bags—0
1
ODI 10995610 · 70,000 mi

TL* THE CONTACT OWNED A 2004 TOYOTA MATRIX. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE VEHICLE WAS TOWED BECAUSE THE CONTACT COULD NOT REMEMBER. MOTTER AUTO REPAIR OF OAKLAND, CALIFORNIA WAS MADE AWARE OF THE CRASH AND REPAIRED THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE PASSENGER DOOR. THE MANUFACTURER WAS NOT MADE AWARE O…

Look up ODI 10995610 at NHTSA ↗

0
2
ODI 10564934

I RECEIVED A LETTER FROM TOYOTA, 19001 SOUTH WESTERN AVENUE, TORRANCE, CA ON A VEHICLE RECALL FOR MY 2004 TOYOTA MATRIX REGARDING A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY. TOYOTA STATED THAT THE "ELECTRONIC CONTROL MODULE (ECM) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ... COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING... IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENSIONERS COULD INADVERTENTLY DEPLOY. ANY AIRBAG THAT INADVERTENTLY DEPLOYS CAN…

Look up ODI 10564934 at NHTSA ↗

ODI 10782210

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Look up ODI 10782210 at NHTSA ↗

000
Power Train:Manual Transmission0—0
1
ODI 10128312 · 42,266 mi

DT: 2004 TOYOTA MATRIX XR, THE VEHICLE HAS A PROBLEM WITH THE STEERING, THERE WAS A NOISE COMING FROM THE STEERING YOKE, CONSUMER STATES THE STEERING DID NOT FEEL RIGHT, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM WAS BECAUSE THE SPLASH GUARD WAS DRAGGING, THE DEALER PUT TWO PINS IN THE SPLASH GUARD, BECAUSE THE PINS WERE MISSING, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AGAIN TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM IS WITH THE STEERING YOKE, PREVI…

Look up ODI 10128312 at NHTSA ↗

0000
Vehicle Speed Control
1
ODI 10995610 · 70,000 mi

TL* THE CONTACT OWNED A 2004 TOYOTA MATRIX. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE VEHICLE WAS TOWED BECAUSE THE CONTACT COULD NOT REMEMBER. MOTTER AUTO REPAIR OF OAKLAND, CALIFORNIA WAS MADE AWARE OF THE CRASH AND REPAIRED THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE PASSENGER DOOR. THE MANUFACTURER WAS NOT MADE AWARE O…

Look up ODI 10995610 at NHTSA ↗

0—
1
ODI 10893747 · 149,280 mi

I WAS BACKING DOWN MY DRIVEWAY WHEN MY CAR SUDDENLY ACCELERATED-THE BRAKES AND STEERING ALSO WENT OUT-I CRASHED INTO A BANK ON ONE SIDE OF THE ROAD, THEN THE CAR SWUNG AROUND AND I ENDED UP SUSPENDED OVER A DITCH. I WAS FINALLY ABLE TO SWITCH GEARS AND TURN THE CAR OFF

Look up ODI 10893747 at NHTSA ↗

1
ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

3
ODI 10558455 · 32,500 mi

I WAS LEAVING A SUPERMARKET PARKING LOT ON AN INCLINE. THE SPEED WAS APPROXIMATELY LESS THAN 2 MPH. THE VEHICLE SUDDENLY REVVED LOUDLY, ATTEMPTING TO LUNGE FORWARD. I IMMEDIATELY APPLIED BRAKES WITH SUBSTANTIAL FORCE, BARELY STOPPING THE VEHICLE. I THEN PUT THE CAR IN NEUTRAL. THE ENGINE RETURNED TO NORMAL RPMS. I PLACED THE CAR IN DRIVE WITHOUT PROBLEM, RETURNING HOME. *TR

Look up ODI 10558455 at NHTSA ↗

ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

ODI 10573640 · 34,200 mi

I WAS LEAVING A PARKING LOT ON AN INCLINE WHEN THE CAR ACCELERATED WITHOUT STEPPING ON GAS PEDAL. I APPLIED SIGNIFICANT PRESSURE TO THE BRAKES AND IMMEDIATELY PUT CAR IN NEUTRAL. THE CAR RETURNED TO NORMAL OPERATION. THIS IS THE THIRD INCIDENT OF THIS TYPE. *TR

Look up ODI 10573640 at NHTSA ↗

00
Steering0
1
ODI 10128312 · 42,266 mi

DT: 2004 TOYOTA MATRIX XR, THE VEHICLE HAS A PROBLEM WITH THE STEERING, THERE WAS A NOISE COMING FROM THE STEERING YOKE, CONSUMER STATES THE STEERING DID NOT FEEL RIGHT, THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM WAS BECAUSE THE SPLASH GUARD WAS DRAGGING, THE DEALER PUT TWO PINS IN THE SPLASH GUARD, BECAUSE THE PINS WERE MISSING, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AGAIN TO BE REPAIRED, THE DEALER TOLD THE CONSUMER THAT THE PROBLEM IS WITH THE STEERING YOKE, PREVI…

Look up ODI 10128312 at NHTSA ↗

1
ODI 10893747 · 149,280 mi

I WAS BACKING DOWN MY DRIVEWAY WHEN MY CAR SUDDENLY ACCELERATED-THE BRAKES AND STEERING ALSO WENT OUT-I CRASHED INTO A BANK ON ONE SIDE OF THE ROAD, THEN THE CAR SWUNG AROUND AND I ENDED UP SUSPENDED OVER A DITCH. I WAS FINALLY ABLE TO SWITCH GEARS AND TURN THE CAR OFF

Look up ODI 10893747 at NHTSA ↗

—0000
Electrical System
2
ODI 10564934

I RECEIVED A LETTER FROM TOYOTA, 19001 SOUTH WESTERN AVENUE, TORRANCE, CA ON A VEHICLE RECALL FOR MY 2004 TOYOTA MATRIX REGARDING A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY. TOYOTA STATED THAT THE "ELECTRONIC CONTROL MODULE (ECM) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ... COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING... IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENSIONERS COULD INADVERTENTLY DEPLOY. ANY AIRBAG THAT INADVERTENTLY DEPLOYS CAN…

Look up ODI 10564934 at NHTSA ↗

ODI 10782210

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Look up ODI 10782210 at NHTSA ↗

0
1
ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

0—
1
ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

00
Fuel System, Gasoline00
3
ODI 10558455 · 32,500 mi

I WAS LEAVING A SUPERMARKET PARKING LOT ON AN INCLINE. THE SPEED WAS APPROXIMATELY LESS THAN 2 MPH. THE VEHICLE SUDDENLY REVVED LOUDLY, ATTEMPTING TO LUNGE FORWARD. I IMMEDIATELY APPLIED BRAKES WITH SUBSTANTIAL FORCE, BARELY STOPPING THE VEHICLE. I THEN PUT THE CAR IN NEUTRAL. THE ENGINE RETURNED TO NORMAL RPMS. I PLACED THE CAR IN DRIVE WITHOUT PROBLEM, RETURNING HOME. *TR

Look up ODI 10558455 at NHTSA ↗

ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

ODI 10573640 · 34,200 mi

I WAS LEAVING A PARKING LOT ON AN INCLINE WHEN THE CAR ACCELERATED WITHOUT STEPPING ON GAS PEDAL. I APPLIED SIGNIFICANT PRESSURE TO THE BRAKES AND IMMEDIATELY PUT CAR IN NEUTRAL. THE CAR RETURNED TO NORMAL OPERATION. THIS IS THE THIRD INCIDENT OF THIS TYPE. *TR

Look up ODI 10573640 at NHTSA ↗

0
1
ODI 10561966 · 34,300 mi

AS I WAS LEAVING THE HIGHWAY VIA THE EXIT, I STOPPED AT THE END OF RAMP LEADING TO SECONDARY HIGHWAY. THE VEHICLE'S ENGINE THEN UNEXPECTEDLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE BRAKES SEEMED TO BARELY KEEP IT FROM PROPELLING. I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE RPMS RETURNED TO NORMAL. *TR

Look up ODI 10561966 at NHTSA ↗

—00
Tires000000—0
Visibility:Power Window Devices And Controls0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

5 mentions · 3.6% of complaints

Median mileage: 87,000 mi (5 usable records).

ODI 10251467 · 87,000 mi

MY 2004 TOYOTA MATRIX AT 87,000 NOW NEEDS A NEW CATALYTIC CONVERTER. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT IN TO BE DIAGNOSED. P0420 WAS THE CODE. WARRANTY FOR THIS PART IS FOR 80,000 MILES. THE COST TO REPLACE THIS PART IS 1300.00 BY THE DEALER. A NEW TOYOTA REPLACEMENT CATALYTIC CONVERTER IS BEING INSTALLED TODAY. MY MECHANIC STATES THAT THIS IS A KNOWN PROBLEM WITH TOYTOA MATRIXES AND THAT TOYOTA SHOULD BE REPLACING THESE. I KEEP MY CARS FOR A REALLY LONG TIME (LAST CAR 310,000 MILES) AND HAVE NEVER HAD TO REPLACE A CATALYTIC CONVERTE…

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ODI 10331227 · 54,387 mi

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE WHO CONFIRMED THAT THE FUEL PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 54,387.

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ODI 10350269 · 74,000 mi

CHECK ENGINE LIGHT CAME ONE. WENT TO LOCAL TOYOTA DEALERSHIP. TOLD THE GAS CAP/FUEL PIPE NEEDED TO BE REPLACED BECAUSE IT HAD POSSIBLE CORROSION. WAS TOLD THIS WAS NOT COVERED UNDER THE EXTENDED WARRANTY. DID NOT LOCATE THE EXACT PROBLEM, CHARGED ME A DIAGNOSTIC FEE. 2004 TOYOTA MATRIX, 73,000 MILES, EXTENDED "BUMPER TO BUMPER" WARRANTY. *TR

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

4 mentions · 2.9% of complaints

Median mileage: 19,200 mi (4 usable records).

ODI 10239558 · 18,400 mi

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, BOTH THE STEERING AND BRAKE PEDAL WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY RESURFACED THE ROTORS AND REPLACED THE PADS AT 18,430 MILES AND 33,573 MILES. THE CURRENT MILEAGE IS 34,000 AND FAILURE MILEAGE WAS 18,400. UPDATED 10-07-08 *BF UPDATED 10/15/08. *JB

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ODI 10312210 · 20,000 mi

I OWNED A 2004 TOYOTA MATRIX THAT WAS TOTALLED IN A CAR ACCIDENT IN 2006. I PURCHASED THE CAR NEW AND WAS THE ONLY OWNER. AT THE TIME OF THE ACCIDENT MY SISTER WAS DRIVING, AND I WAS THE PASSENGER. BASICALLY, WE WERE DRIVING ON CRUISE CONTROL IN THE LEFT LANE OF THE HIGHWAY, A SEMI CUT US OFF, AND WHEN MY SISTER PRESSED THE BRAKE PEDAL, THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CAR WOULD NOT SLOW DOWN. I WITNESSED HER PRESSING THE BRAKE, AND NOTHING WAS HAPPENING. MY SISTER SWERVED INTO THE RIGHT LANE TO AVOID REAR-ENDING THE SEMI, LO…

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ODI 10316259 · 1,873 mi

TL*THE CONTACT OWNS A 2004 TOYOTA MATRIX XR. WHEN THE CONTACT ATTEMPTED TO PARK THE VEHICLE AT 3 MPH, IT ACCELERATED ON IT'S OWN. THE DRIVER SAID THAT SHE APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. SHE SHIFTED INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE FAILURE MILEAGE WAS 1,873. THE CURRENT MILEAGE IS 15,000. UPDATED 05/07/10

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

3 mentions · 2.2% of complaints

Median mileage: 8,500 mi (2 usable records).

ODI 10116409 · 16,000 mi

MY 2004 TOYOTA MATRIX HAS EXPEREINCED SUDDEN ACCELERATION WHILE MY FOOT WAS ON THE BRAKE SEVERAL TIMES SINCE I HAVE PURCHASED IT; I HAVE ALWAYS BEEN ABLE TO STOP THE CAR FROM MOVING FORWARD BY FURTHER DEPRESSING THE BRAKE. BUT ON SATURDAY MARCH 26 WHILE AT A STOP SIGN, THE SUDDEN ACCELERATION HAPPENED AGAIN AND I WAS UNABLE TO IMMEDIATELY STOP MY CAR FROM LURCHING FORWARD. IT MOVED SEVERAL INCES INTO ONCOMING (PERPENDICULAR) TRAFFIC BEFORE I FINALLY THREW IT INTO PARK AND PULLED THE EMERGENCY BRAKE TO STOP IT. NO ACCIDENT OCCURRED BUT IT CAME C…

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ODI 10198346

2004 MATRIX STEERING,THE STEERING LOCKED UP. WHEN I TRY TO TURN IT, THERE IS A HARSH JERK IT UNLOCKED,CAUSING THE CAR TO GO FROM LEFT TO RIGHT THEN IT DID A 360 SPIN AND WENT INTO THE BUSHES,THIS ALL HAPPENED ON 07/07/07 ON THE NORTHERN STATE PARKWAY LONG ISLAND NEW YORK, MY WIFE WAS DRIVING THE CAR AT THE TIME OF THE INCIDENT, THE WEEK BEFORE SHE TOLD ME ABOUT THE STEERING NOT WORKING WELL,SO I TOLD HER THAT I WOULD TAKE IT TO THE DEALER BUT DID NOT MADE IT,SHE DOES NOT WANT TO DRIVE IT ANY LONGER, SHE IS VERY SCARED TO DRIVE IT. *JB

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ODI 10305973 · 1,000 mi

I HAVE A 2004 TOYOTA MATRIX. WHEN IN DRIVE, FOOT ON THE BRAKES, THE CAR ON OCCASIONS WILL LURCH FORWARD. THIS HAPPENS EVERY DAY. I HAVE TAKEN IT TO TOYOTA NUMEROUS TIMES AND THEY KEEP TELLING ME THERE IS NOTHING WRONG. I HAVE THIS DOCUMENTED BACK TO 2005. *TR

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10059205

WHILE DRIVING 25 MPH AND MAKING A LEFT TURN VEHICLE STALLED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM.*AK

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

1 mentions · 0.7% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10198346

2004 MATRIX STEERING,THE STEERING LOCKED UP. WHEN I TRY TO TURN IT, THERE IS A HARSH JERK IT UNLOCKED,CAUSING THE CAR TO GO FROM LEFT TO RIGHT THEN IT DID A 360 SPIN AND WENT INTO THE BUSHES,THIS ALL HAPPENED ON 07/07/07 ON THE NORTHERN STATE PARKWAY LONG ISLAND NEW YORK, MY WIFE WAS DRIVING THE CAR AT THE TIME OF THE INCIDENT, THE WEEK BEFORE SHE TOLD ME ABOUT THE STEERING NOT WORKING WELL,SO I TOLD HER THAT I WOULD TAKE IT TO THE DEALER BUT DID NOT MADE IT,SHE DOES NOT WANT TO DRIVE IT ANY LONGER, SHE IS VERY SCARED TO DRIVE IT. *JB

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b