Auto Recall Watch
U.S. public vehicle records

2002 Toyota PRIUS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

167 owner complaints analyzed

2 distinct recall campaigns

70,200 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 130 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 57 of 167 complaints (34.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior8349.7%
Braking behavior2816.8%
Electrical and battery issues148.4%
Engine operation127.2%
Transmission and shifting53.0%
Fuel system concerns53.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
57
Electrical System
13
Service Brakes, Hydraulic
13
Tires
12
Vehicle Speed Control
10
Steering:Electric Power Assist System
8
Steering:Rack And Pinion
8
Electrical System:12v/24v/48v Battery
5
Component breakdown data
CategoryCount
Steering57
Electrical System13
Service Brakes, Hydraulic13
Tires12
Vehicle Speed Control10
Steering:Electric Power Assist System8
Steering:Rack And Pinion8
Electrical System:12v/24v/48v Battery5

Steering: 57; Electrical System: 13; Service Brakes, Hydraulic: 13; Tires: 12; Vehicle Speed Control: 10; Steering:Electric Power Assist System: 8; Steering:Rack And Pinion: 8; Electrical System:12v/24v/48v Battery: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
25
25,000 to 49,999
25
50,000 to 74,999
18
75,000 to 99,999
20
100,000 to 149,999
30
150,000 and above
12
Reported problems by failure mileage data
CategoryCount
Under 25,00025
25,000 to 49,99925
50,000 to 74,99918
75,000 to 99,99920
100,000 to 149,99930
150,000 and above12

Under 25,000: 25; 25,000 to 49,999: 25; 50,000 to 74,999: 18; 75,000 to 99,999: 20; 100,000 to 149,999: 30; 150,000 and above: 12

100,000 to 149,999 miles has the most reports with usable mileage (30). 37 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
10
2003
14
2004
12
2005
11
2006
11
2007
9
2008
6
2009
11
2010
33
2011
7
2012
4
2013
13
2014
5
2015
5
2016
4
2017
1
2018
1
2019
4
2020
4
2022
1
2023
1
Complaints over time data
CategoryCount
200210
200314
200412
200511
200611
20079
20086
200911
201033
20117
20124
201313
20145
20155
20164
20171
20181
20194
20204
20221
20231

2002: 10; 2003: 14; 2004: 12; 2005: 11; 2006: 11; 2007: 9; 2008: 6; 2009: 11; 2010: 33; 2011: 7; 2012: 4; 2013: 13; 2014: 5; 2015: 5; 2016: 4; 2017: 1; 2018: 1; 2019: 4; 2020: 4; 2022: 1; 2023: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 83 complaint narratives. Braking behavior appears in 28 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000827 · 2003-01-08 (January 8, 2003)

I JUNE OF 2202 I BOUGHT TOYOTA PRIUS. I WAS GETTING 44MPG ON THE HIGHWAY AND 49 IN THE CITY. THEN THE COLD WEATHER COMES AND NOW I GET ONLY 35MPG IN THE CITY THAT IS A DROP OF OVER 28%. I HAVE TAKEN IT BACK TWICE TO THE DEALER AND THEY SUPPOSELY SCOPE IT AND SAID THAT THERE WAS NOTHING WRONG AND THAT THE COLD WEATHER WAS THE PROBLEM. I TOLD THEM THAT THEIR EXCUSE WAS LAME AND THAT WAS NOT EXCEPTABLE. IF A CARS GAS MILEAGE DROPS THAT DRAMACTICLY THERE HAS TO BE A PROBLEM OR THEIR IS A MANUFACTURING DEFECT. THERE SHOULD NOT BE A 28% DR…

Owner-reported narrative. 7,000 miles reported. Look up ODI 10000827 at NHTSA ↗

Owner report 10014314 · 2003-04-12 (April 12, 2003)

TWO BRIDGESTONE POTENZA RE92 [P175/65 R14 84S, DOT EL(PJDH4801] TIRES FAILED ON MY 2002 PRIUS WITHIN ONE WEEK. THESE ARE THE TIRES INSTALLED ON THE VEHICLE WHEN WE BOUGHT IT. OUR VEHICLE CURRENTLY HAS SLIGHTLY LESS THAN 25,000 MILES ON THE ODOMETER AND IS DRIVEN PRIMARILY FOR COMMUTING ON FREEWAYS. WE DISCOVERED THE RIGHT FRONT TIRE EXTREMELY LOW ON AIR WHEN RETURNING TO A PARKING GARAGE ON 4/12/03. AS WE WERE UNABLE TO LOCATE A GAS STATION MY HUSBAND CHANGED THE FAILED TIRE WITH THE TEMPORARY TIRE AND HAD THE THE FAILED TIRE REPAIRED THE NEXT …

Owner-reported narrative. 23,600 miles reported. Look up ODI 10014314 at NHTSA ↗

Owner report 10019719 · 2003-06-26 (June 26, 2003)

WHILE DRIVING THE VEHICLE STALLED. IT WAS DIFFICULT TO GET THE VEHICLE RESTARTED. *NLM ON SEVERAL OCCASIONS, THE VEHICLE STALLED OUT. VEHICLE STALLED OUT FOUR TIMES, AND THE LAST TIME IT CAUSED AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *TT *JB

Owner-reported narrative. 11,000 miles reported. Look up ODI 10019719 at NHTSA ↗

Owner report 10021367 · 2003-06-10 (June 10, 2003)

POWER STEERING GEAR ASSEMBLY (RACK AND PENION) IS FAILING. CAR SHAKES WHEN TURNING AND BACKING UP.EXTENDED WARRANTY COMPANY REFUSES TO COVER UNTIL SYSTEM COMPLETELY FAILS OR IT BECAMES A "SAFETY ISSUE".*AK

Owner-reported narrative. 36,000 miles reported. Look up ODI 10021367 at NHTSA ↗

Owner report 10023675 · 2003-06-24 (June 24, 2003)

PREMATURE TIRE WEAR. *JB

Owner-reported narrative. Look up ODI 10023675 at NHTSA ↗

Owner report 10029432 · 2003-07-16 (July 16, 2003)

WHILE DRIVING AND TURNING EITHER WAY LEFT O RIGHT STEERING SHAKING VIOLENTLY. DEALER HAS INSPECTED AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK

Owner-reported narrative. Look up ODI 10029432 at NHTSA ↗

Owner report 10030871 · 2003-08-05 (August 5, 2003)

THE STEERING WHEEL SHAKES AND SHUTTERS DURING LOW SPEED DRIVING, ESPECIALLY IN REVERSE, ON MY 2002 TOYOTA PRIUS.*AK

Owner-reported narrative. Look up ODI 10030871 at NHTSA ↗

Owner report 10034551 · 2003-08-25 (August 25, 2003)

TWO FRONT TIRES WORE OUT PREMATURELY. DEALER SAYS THE REMEDY FOR THIS PROBLEM IS TO ROTATE THE TIRES AND KEEP THE APPROPRIATE TIRE PRESSURE. *AK

Owner-reported narrative. 20,000 miles reported. Look up ODI 10034551 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

06V266000 · Engine And Engine Cooling

Reported: 2006-07-19 (July 19, 2006)

ON CERTAIN PASSENGER VEHICLES, DUE TO IMPROPER MOLDING OF THE RESIN BODY OF THE CRANKSHAFT POSITION SENOR INSTALLED ON THE ENGINE BLOCK, ENGINE OIL MAY PENETRATE THE SEAL AND ENTER THE SENSOR WIRING CONNECTOR. THE WIRE HARNESS CONNECTOR MAY NOT BE SUFFICIENTLY ATTACHED TO THE LOCKING TAB OF THE SENSOR WIRING CONNECTOR.

Consequence: ENGINE OIL INSIDE THE SENSOR WIRING CONNECTOR COULD CAUSE EXPANSION DUE TO THE HEAT OF THE ENGINE AND COULD DEFORM THE SENSOR WIRING CONNECTOR. THE CONNECTOR MAY BECOME DISCONNECTED, WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING AND NOT BE ABLE TO BE RESTARTED INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR FREE OF CHARGE. THE RECALL BEGAN ON JULY 26, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA campaign record ↗
11V304000 · Steering:Electric Power Assist System

Reported: 2011-06-01 (June 1, 2011)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.

Consequence: LOSS OF POWER STEERING, PARTICULARLY WHEN AN OPERATOR IS ACTIVELY INTENDING TO STEER THE VEHICLE, MAY INCREASE THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE NUTS IN THE STEERING LINKAGE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

167 unique complaints in this selection. Analysis snapshot: 2026-09-30.

77.8%Usable mileage130 / 167 records
97.6%Valid incident date163 / 167 records
100.0%Valid filing date167 / 167 records
97.0%Ordered incident and filing dates162 / 167 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Exterior Lighting
368.5%
ODI 10490622 · 3,500 mi

WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE. THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME. ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION. TOYOTA REFUSES TO AKNOWLEGE THE ISSUE. THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRU…

Look up ODI 10490622 at NHTSA ↗

122.9%
ODI 10519961 · 1,000 mi

NEITHER MY WIFE NOR I CAN HEAR THE DIRECTIONAL SIGNAL INDICATOR (THE CLICKING) WHEN THE SIGNAL INDICATES A LEFT OR RIGHT TURN WHEN THE CAR IS MOVING. THUS, WE DON'T TURN OFF THE INDICATOR WHEN WE FINISH TURNING. THEREFORE, WE ARE VERY OFTEN DRIVING WITH OUR DIRECTIONAL SIGNALS INDICATING A TURN WHEN WE HAVE NO INTENTION OF TURNING. WE CALLED THE LOCAL TOYOTA SERVICE DEPARTMENT AND THEY TOLD US THAT THEY ARE UNABLE TO AUGMENT THE SOUND SO THAT IT IS AUDIBLE. WE BELIEVE THAT THIS CONDITION OF THE PRIUS IS HAZARDOUS AND TOYOTA SHOULD ISSUE…

Look up ODI 10519961 at NHTSA ↗

62.9%
ODI 10838083 · 29,000 mi

WHEN THE HEADLIGHTS - NOT DRL - ARE ON AND THE DASH LIGHTS ARE ON LOW THE INSTRUMENT PANEL LIGHTS GO DARK WHILE CROSSING UNDER SHADOWS (BRIDGES, TREES, ETC.) IN DAYLIGHT AND AT NIGHT WHEN GOING FROM BRIGHT LIGHTS ON HIGHWAY EXCHANGES BACK TO DARK. TOYOTA DEALERSHIP WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM IN THE SHOP (SHOP MANAGER) THE SERVICE MANAGER WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM ON A 2065 PRIUS V. I WAS TOLD THAT THIS MUST NORMAL FOR NEWER PRIUSES AS NO ONE ELSE HAS COMPLAINED ABOUT IT. IT CAN ALSO APPEAR TO HAPPEN…

Look up ODI 10838083 at NHTSA ↗

63.6%
ODI 11022412 · 75,000 mi

FRONT HEADLIGHTS HAVE NOW BURNT OUT FOR THE SECOND TIME. MY CAR ONLY HAS 75,000 MILES. THIS IS RIDICULOUS.

Look up ODI 11022412 at NHTSA ↗

31.9%
ODI 11042841

WHEN DRIVING WITH A HEAVY LOAD IN THE BACK OR WITH LARGE ADULTS IN THE BACK SEAT IT CAUSES THE HEADLIGHTS TO POINT UPWARD BLINDING ON COMING CARS. YES YOU CAN MANUALLY LOWER THE LIGHTS VIA THE SCREW UNDER THE HOOD BUT THAT'S AN INCONVENIENCE AS I WILL NOT BE ABLE TO SEE FURTHER DOWN THE ROAD. SOMETIMES THE HEADLIGHT BLINDS ONCOMING CARS EVEN WITHOUT A HEAVY LOAD CAUSING ONCOMING CARS TO FLASH ME AND I HAVE TO FLASH THEM BACK TO PROVE TO THEM I HAVE MY LOWS ON. AT TIMES WHEN I GET TOO MANY FLASHES I END UP DRIVING WITH JUST THE DIM DAY RUNNING L…

Look up ODI 11042841 at NHTSA ↗

11.1%
ODI 11185139 · 200 mi

UNDER CERTAIN DAYTIME CONDITIONS THE DASHBOARD DISPLAY BECOMES TEMPORARILY UNREADABLE DUE TO PUPILLARY DELAY ADJUSTING TO UNILLUMINATED DASHBOARD DISPLAY OF SPEEDOMETER.THE DASHBOARD, BY DESIGN, IS NOT ILLUMINATED DURING DAYLIGHT. BECAUSE OF THIS, UNDER BRIGHT SUNNY CONDITIONS, WHEN THE DRIVER GLANCES AT THE SPEEDOMETER DISPLAY, HIS EYES CANNOT IMMEDIATELY ADJUST TO READ THE VEHICLE WITHOUT TAKING HIS EYES OFF THE ROAD AHEAD TO KNOW HIS SPEED.

Look up ODI 11185139 at NHTSA ↗

513.9%
ODI 11278660 · 25,000 mi

AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY S…

Look up ODI 11278660 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

311.5%
ODI 11575822

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim…

Look up ODI 11575822 at NHTSA ↗

16.3%
ODI 11648631

The headlights at night are too low. They only illuminate 1 car's length away and Toyota doesn't want to touch it to raise it more. I asked my local dealer SF Toyota Service Center, where I said "It feels dangerous", and they just kinda shrugged their shoulders. This is not a defect, it seems to be as intended (or at least as rolled off the factory floor) because other 2023 Prius owners agree it is aimed too low. Someone believes they were "optimized" for the Radar Cruise Control camera, and not the driver. Some also report that an internal …

Look up ODI 11648631 at NHTSA ↗

233.3%
ODI 11692080 · 1,100 mi

The contact owns a 2026 Toyota Prius. The contact stated that while driving at night, the headlights were activated, and the contact became aware of a blind spot on the roadway. The contact stated that there were dark spots coming from the driver’s side headlight. The contact stated that it was difficult to see the roadway while driving at night. There were no warning lights illuminated. The local dealer was contacted, but was unable to fix the vehicle. The dealer informed the contact that it was a new technology failure. The vehicle was not di…

Look up ODI 11692080 at NHTSA ↗

Service Brakes
18343.3%
ODI 10458505 · 1,800 mi

AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP. *JS

Look up ODI 10458505 at NHTSA ↗

22956.0%
ODI 10520768 · 650 mi

I OWN A NEW 2013 TOYOTA PRIUS V-5. WHILE ON THE FREEWAY TAKING AN INTERCHANGE. I HAD CRUISE CONTROL SET AT 65 MPH, DISENGAGING IT AS I APPROACHED THE INTERCHANGE THAT SLOWS TO 35 MPH DUE TO THE CURVE. I WAS COASTING WHEN THE CAR SUDDENLY BRAKE, INTERNAL WARNING LIGHT FLASHING, ALARM BEEPING AND SEAT BELT LOCKED UP. I WAS ALONE IN THE CAR (THANK GOD) WITH NO CARS BEHIND ME OR IN FRONT OF ME. IT WAS AN EXTREMELY WINDY DAY AND WAS TOLD BY TOYOTA THAT IT IS POSSIBLE SOMETHING BLEW IN FRONT OF THE SENSOR. THAT IN ITSELF IS ANOTHER SAFETY ISSUE. …

Look up ODI 10520768 at NHTSA ↗

9344.9%
ODI 10611282 · 3,900 mi

WE HAVE RECENTLY PURCHASED A 2014 TOYOTA PRISM THAT NOW HAS LESS THAN 4000 MILES ON THE ENGINE. IN A VERY SHORT PERIOD WE HAVE EXPERIENCED A MASS AMOUNTS OF DEFECTS WITH THE CAR. THE FIRST REPAIR WAS TOYOTA HAD TO REPLACE THE BATTERY FROM OUR HOME. THE SECOND WAS A RECALL DEALING WITH A NATIONAL RECALL WITH SOFTWARE UPDATES. ON JULY 16TH THE YELLOW LIGHT CAME ON AS SOON AS WE STARTED TO DRIVE THE CAR. IT WAS THE BRAKE INDICATOR AND THEY ASKED MY WIFE TO DRIVE IT TO THE DEALERSHIP 25 MILES AWAY? I CALLED INTO QUALITY IMPORTS TOYOTA IN FT.…

Look up ODI 10611282 at NHTSA ↗

8853.3%
ODI 10723794 · 3,200 mi

I WAS PULLING OUT OF A PARKING SPACE WHERE MY FRONT WAS UP AGAINST A BUILDING WITH A CAR ON EITHER SIDE OF ME. I REVERSED FOR ABOUT 25' WHERE A TELEPHONE POLE MANDATED THAT I MAKE A K-TURN TO GET OUT. AS I SWITCHED FROM REVERSE TO FORWARD, I SAW A SPARK AS THE CAR JET-PROPELLED FORWARD. I TRIED TO BREAK MULTIPLE TIMES, BUT THE CAR ACCELERATED THE 25' INTO THE WALL. ALL AIRBAGS DEPLOYED, AND FLUID GUSHED OUT OF THE FRONT END. THE CAR WAS DECLARED A TOTAL LOSS. I WAS TOLD BY TOYOTA AND MY INSURANCE COMPANY THAT I MUST HAVE ACCIDENTALLY ACCELERATE…

Look up ODI 10723794 at NHTSA ↗

1811.7%
ODI 10881749 · 500 mi

WHEN GENTLY APPLYING BRAKES FOR A STOP LIGHT, AND THE RIGHT WHEEL HITS A 1 AND 1/8 INCH DEEP DEPRESSION IN THE ROAD, THE BRAKES FEEL LIKE THEY MOMENTARILY RELEASE. THE DEPRESSION IS FOR A 9 INCH DIAMETER CITY WATER COVER, AND THE OVERALL DIAMETER OF THE DEPRESSION IS 12 INCHES, AND IT IS 1 AND 1/8 INCHES DEEP. THIS CAN BE REPLICATED AT THIS LOCATION AND WE HAVE ALSO NOTICED THE SAME THING HAPPENING ELSEWHERE IN TOWN.

Look up ODI 10881749 at NHTSA ↗

1415.4%
ODI 11003217 · 8,800 mi

PLEASE NOTE: THAT I HAVE OWNED A PREVIOUS GENERATION PRIUS - A 2011 - AND I AM MORE THAN AWARE THAT REGENERATIVE BRAKING WORKS ENTIRELY DIFFERENTLY THAN A CONVENTIONAL BRAKING SYSTEM. SO IN NO WAY AM I REFERRING TO THE "USUAL NOISES" THAT COME FROM REGENERATIVE BRAKING. PLEASE SEE ATTACHED DOCUMENT FOR EXPLANATION OF LIFE AND SAFETY ISSUE.

Look up ODI 11003217 at NHTSA ↗

38.3%
ODI 11103813 · 13 mi

THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.

Look up ODI 11103813 at NHTSA ↗

930.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

Look up ODI 11257336 at NHTSA ↗

428.6%
ODI 11348886 · 700 mi

MY DAD WAS DRIVING ON THE HIGHWAY. HE SAID THAT HE STEPPED ON THE BRAKES AND THE BRAKES DID NOT WORK. HE GOT INTO AN ACCIDENT IN WHICH THE ALL AIRBAGS WERE DEPLOYED AND THE CAR WAS TOTALED. THE CAR ONLY HAD 700 MILES. I BELIEVE THIS WAS THE SECOND TIME THAT MY DAD DROVE THIS CAR ON THE HIGHWAY. MY MOM, WHO WAS A PASSENGER, SAID THAT THE CAR ACCELERATED VERY QUICKLY. PRIOR TO PURCHASING THIS CAR, MY DAD HAD DRIVEN A PRIUS (2010 - 2012?), SO HE WAS VERY FAMILIAR WITH THE FEEL OF THE PRIUS. THE CLAIM # IS [XXX]. ATTACHED PLEASE FIND …

Look up ODI 11348886 at NHTSA ↗

116.7%
ODI 11526893

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

Look up ODI 11526893 at NHTSA ↗

416.7%
ODI 11509383 · 10,000 mi

The contact owns a 2022 Toyota Prius. The contact stated that on two separate occasions while shifted into reverse, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he applied extra pressure and turned off the hybrid power system to stop the vehicle. No warning lights were illuminated. The contact was concerned that the failure could cause an accident or potential injury. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage …

Look up ODI 11509383 at NHTSA ↗

210.5%
ODI 11587370

The 12 volt battery was low, apparently from opening and closing doors during a camping trip. After a few days of sitting unused, I attempted to drive the vehicle. I pushed the start button and the car indicated that it was "ready". When I went to shift the transmission into Drive, the transmission went into Neutral instead and stuck there. At the same time, "low battery" indicators began flashing and the displays started blanking out and flashing. I again attempted to shift into Drive so that I could initiate the gas engine and recharge the ba…

Look up ODI 11587370 at NHTSA ↗

27.7%
ODI 11613797 · 3,000 mi

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. Th…

Look up ODI 11613797 at NHTSA ↗

212.5%
ODI 11652443

As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away. My foot was on the brake during this and the car did not brake automatically, or engage any other sort of safety measure. This was terrifying and I could have easily hit a pedestrian or injured myself and the passengers of my vehicle on impact. I completely lost control of the vehicle's braking …

Look up ODI 11652443 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
4911.6%
ODI 10452430 · 5 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HANDS-FREE PHONE SYSTEM. THE CONTACT EXPRESSED CONCERNS THAT HE HAD TO ACTIVATE TOO MANY BUTTONS IN ORDER TO OPERATE THE PHONE SYSTEM. AS A RESULT, THE CONTACT FELT THAT THE SYSTEM COULD CREATE A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA…

Look up ODI 10452430 at NHTSA ↗

4912.0%
ODI 10512891 · 20 mi

TOYOTA PRIUS EMITS A LOUD AND DISTRACTING BEEPING TONE INSIDE THE CABIN WHEN PLACED IN REVERSE. THE TONE IS SO LOUD THAT A DRIVER MAY NOT HEAR SHOUTS, A HORN, OR OTHER EXTERIOR NOISE INDICATING A HAZARD WHILE REVERSING. TOYOTA DEALERSHIPS CHARGE HUNDREDS OF DOLLARS TO TURN OFF THE INTERIOR BEEPING, DESPITE THE EVIDENT SAFETY HAZARD IS POSES. *TR

Look up ODI 10512891 at NHTSA ↗

3115.0%
ODI 10599173 · 429 mi

I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS AR…

Look up ODI 10599173 at NHTSA ↗

2615.8%
ODI 10679356 · 400 mi

A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION.…

Look up ODI 10679356 at NHTSA ↗

1711.0%
ODI 10887682

RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.

Look up ODI 10887682 at NHTSA ↗

1011.0%
ODI 10971466 · 1,600 mi

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

Look up ODI 10971466 at NHTSA ↗

25.6%
ODI 11296751 · 19,100 mi

ERROR CODES P0113 AND P0102 AND WARNING MESSAGES FOR CHECK ENGINE AND ICS MALFUNCTION* LAPPEARED WHEN STARTING THE GARAGED VEHICLE IN APPROXIMATELY 55F ROOM TEMPERATURE. TOYOTA OF ESCONDIDO AND TOYOTA'S CUSTOMER CARE TELEPHONE CENTER EXPLAINED THAT THEY WILL NOT INSPECT (ALTHOUGH UNDER THE 3-YEAR/36,000 MILES WARRANTY) WITHOUT A SERVICE FEE. ONLINE, REPORTS THAT A FAILING 12V BATTERY MAY CAUSE MULTIPLE CODES TO BE TRIGGERED WERE ALSO MET WITH A REQUEST FOR A $110 DIAGNOSTIC FEE. THE BATTERY IS ALSO UNDER THE 3-YEAR/36,000 MILE WARRANTY. ER…

Look up ODI 11296751 at NHTSA ↗

413.3%
ODI 11468535

Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.

Look up ODI 11468535 at NHTSA ↗

214.3%
ODI 11319576 · 1,325 mi

THE MULTI INFORMATION DISPLAY THAT SHOWS THE SPEED, FUEL, AND OTHER DRIVING METRICS STOPPED WORKING, I AM NOT ABLE TO SEE HOW FAST I AM GOING, HOW MUCH FUEL IS LEFT, ODOMETER OR OTHER ITEMS THAT IS DISPLAYED THERE.

Look up ODI 11319576 at NHTSA ↗

116.7%
ODI 11526893

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

Look up ODI 11526893 at NHTSA ↗

416.7%
ODI 11522794

Problem is with what Toyota calls the Combination meter of the Instrument Cluster. Problem is that displayed icons are washed out and/or unreadable under conditions of normal sunny skies. (There is no problem during darkness or overcast skies). Specifically, (going from left to right), "Headlight high beam indicator," "Shift position indicators," "Cruise control indicator," and Passenger Air Bag status indicators are washed out or unreadable. The result is that important safety information is denied to the driver. Toyota of Nashua has inspec…

Look up ODI 11522794 at NHTSA ↗

526.3%
ODI 11526332

Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called 911 prior to the collision to report that a vehicle had stalled on the interstate with its flashers on.

Look up ODI 11526332 at NHTSA ↗

415.4%
ODI 11601642

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."

Look up ODI 11601642 at NHTSA ↗

637.5%
ODI 11668775

The wireless charging in my vehicle and others have reported the same problem. The phone gets so hot to the touch while charging that it is causing cell phones to shutdown and possibly damage them. There needs to be a update to provide cooling air to the charging area to avoid customers phone damage or worse a possible fire due to the extreme temperature the phones are obtaining.

Look up ODI 11668775 at NHTSA ↗

233.3%
ODI 11701355

The two outside rear view mirrors on the 2026 Prius have an adjustment problem. When attempting to adjust them they will freeze (won't move), move intermittently, and jerk. The Toyota dealer told me that it is a known problem and all 2026 Priuses have the same problem. He further informed me that Toyota is aware of the problem. He went to another new Prius on the dealership lot and found that its outside rear view mirrors do the very same thing. This is a serious safety issue and the manufacturer should address and remedy it. Toyota nor …

Look up ODI 11701355 at NHTSA ↗

Service Brakes, Hydraulic
112.6%
ODI 10445290 · 2,000 mi

SUNDAY DEC. 11TH: PULLING OUT OF CHICAGO GARAGE, CAR MAKES ODD ROTATIONAL NOISE. THE SOUND SEEMS TO GO AWAY AFTER ABOUT A BLOCK OR SO OF DRIVING. THE DEALERSHIP IS CLOSED AND I AM BOOKED UP WITH CLIENTS, SO I CONTINUE TO TEST AND SEE IF TEMPERATURE OR ENVIRONMENT EFFECT THE NOISE. THE NOISE APPEARS TO ONLY HAPPEN ON A 'COLD START' BUT ALL OTHER FACTORS DO NOT SEEM TO SHOW AN IMPRESSIVE CHANGE. DEC. 15TH: I CALL TOYOTA CORPORATE AND FILE A COMPLAINT, THEN PER THEIR DIRECTION, CALL THE DEALER AND MAKE AN APPOINTMENT TO HAVE THE NOISE PROBLEM …

Look up ODI 10445290 at NHTSA ↗

82.0%
ODI 11511590 · 141,000 mi

The contact owns a 2013 Toyota Prius. The contact stated while driving 30 MPH, the brakes, ABS, and an unknown warning light were illuminated. The brake pedal was depressed but the vehicle failed to respond. The contact depressed the brake pedal to the floorboard and the brake pedal responded. The contact stated that there was a 30-foot stopping distance delay. The contact veered to the side of the road. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The dealer informed the contact that the vehicle could not be…

Look up ODI 11511590 at NHTSA ↗

73.4%
ODI 11151142 · 176,619 mi

THE CAR BRAKES FAILED AT LOW SPEEDS (10-15 MPH) AND BUMPED INTO THE CAR IN FRONT IN A STOP-AND-GO TRAFFIC ON THE WET FREEWAY AFTER A RECENT RAIN. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO TOUCH THE FLOOR, AS IF THE BRAKE PEDAL WAS DISENGAGED FROM THE BRAKING SYSTEM AND THE ABS LIGHT DID NOT TURN ON AT THE TIME OF BRAKING. THE CAR WAS DRIVING IN THE STRAIGHT LINE AND IMMEDIATELY BEFORE THIS I WAS ABLE TO SUCCESSFULLY BRAKE THE CAR ON THE VERY SAME TRIP. SO THE PROBLEM IS INTERMITTENT. THIS IS THE SECOND TIME WITH THIS CAR, AS MY SPOUSE ALSO EXPER…

Look up ODI 11151142 at NHTSA ↗

42.4%
ODI 11688356 · 186,000 mi

The contact owns a 2015 Toyota Prius. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle hesitated while responding. The traction control, ABS, BRAKES, and cruise control warning lights were illuminated. The vehicle was taken to Gasket Masters Inc, where it was diagnosed and determined that the ABS assembly was leaking fluid into the braking system, and the ABS module had failed, causing the brake pump to fail. The vehicle was not repaired. Additionally…

Look up ODI 11688356 at NHTSA ↗

10.6%
ODI 11747244 · 100,028 mi

The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal was firm. The vehicle was taken to a dealer, and DTC: C14B6 was retrieved, indicating that the brake booster nee…

Look up ODI 11747244 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

13.3%
ODI 11504545 · 78,000 mi

The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contac…

Look up ODI 11504545 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
133.1%
ODI 10459527 · 2,400 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE. AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACC…

Look up ODI 10459527 at NHTSA ↗

225.4%
ODI 10503606 · 899 mi

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WOODEN STAIRCASE. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE, COMING TO A STOP IN THE STREET. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS DISPATCHED TO INSPECT THE VEHICLE. THE RESULTS WERE MAILED TO THE CONTACT, STATING THAT THERE WAS NO CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT RE…

Look up ODI 10503606 at NHTSA ↗

146.8%
ODI 10597984 · 125,000 mi

WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES. THE CARS DASH LIGHTS LITE UP AND THE SLIDE INDICATOR STARTED BEEPING. THE CAR BECAME COMPLETELY UNRESPONSIVE TO THE GAS PROVIDING NO POWER WHATSOEVER. THE CAR SLID OVER THE CURB AND CRASHED INTO A HIGHWAY SIGN AND FINALLY CAME TO REST. *TR

Look up ODI 10597984 at NHTSA ↗

74.2%
ODI 10679356 · 400 mi

A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION.…

Look up ODI 10679356 at NHTSA ↗

127.8%
ODI 10864287 · 180 mi

THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT APPEARS THAT IT IS.

Look up ODI 10864287 at NHTSA ↗

1314.3%
ODI 11025256 · 15,000 mi

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED, IT ROLLED WITHOUT WARNING. THE CONTACT WAS ABLE TO CATCH UP WITH THE VEHICLE BEFORE IT STRUCK A POLICE VEHICLE. THE OFFICER GAVE THE CONTACT A WARNING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN INTERMITTENTLY. THE LOCAL DEALER (ELMORE TOYOTA, 15300 BEACH BLVD, WESTMINISTER, CA, 92683) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V741000 (SERVICE BRAKES), AND RECOMMENDED HE SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICL…

Look up ODI 11025256 at NHTSA ↗

411.1%
ODI 11220031 · 7,500 mi

I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THRO…

Look up ODI 11220031 at NHTSA ↗

310.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

Look up ODI 11257336 at NHTSA ↗

00.0%

No examples available for this selection.

116.7%
ODI 11615271 · 56,000 mi

The contact owns a 2021 Toyota Prius. The contact stated while driving approximately 35 - 45 MPH, the vehicle independently accelerated. The brake pedal was depressed but failed to stop the vehicle immediately. The contact swerved around the vehicle in front and ended up on the opposite side of the roadway. The contact attempted to avoid oncoming traffic and swerving around all the other vehicles and ended up in a ravine. The contact's husband depressed the START/STOP button from the passenger’s side to turn off the vehicle, enabling the vehicl…

Look up ODI 11615271 at NHTSA ↗

14.2%
ODI 11637566 · 25,000 mi

The contact owned a 2022 Toyota Prius. The contact stated that while idled forward into a parking space at the local car wash, the brake pedal was depressed to stop but the vehicle erroneously accelerated forward and crashed into a brick wall where it came to a stop. During the crash, the air bags did deploy and no injuries were reported. The vehicle was destroyed and later towed to an undisclosed location. No police report was filed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was…

Look up ODI 11637566 at NHTSA ↗

00.0%

No examples available for this selection.

13.8%
ODI 11721303

The way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. The component is available for inspection upon request. Once sufficiently saturated the sensor fails, and ceases function DURING VEHICLE MOVEMENT. The problem is reproducible but has not been confirmed as a pattern of failure by the dealership. As far as my recollection, the manufacturer hasn’t inspected the part. P2138 is the associated check engine code and the vehicle enters limp mode DURING TRAVEL. The check engine l…

Look up ODI 11721303 at NHTSA ↗

16.3%
ODI 11652443

As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away. My foot was on the brake during this and the car did not brake automatically, or engage any other sort of safety measure. This was terrifying and I could have easily hit a pedestrian or injured myself and the passengers of my vehicle on impact. I completely lost control of the vehicle's braking …

Look up ODI 11652443 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes, Electric
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
317.3%
ODI 10806773 · 91,000 mi

MY PASSENGER SIDE SUN VISOR JUST COMPLETELY FELL OUT WHILE DRIVING DOWN THE ROAD. IT HAS RARELY BEEN USED (MY CAR IS A 2012 WITH HIGH MILES AND MOST OF THE TIME I TRAVEL ALONE). THIS COULD HAVE EASILY CAUSED A DISTRACTION OR CRASH. I NOTICED THAT THERE ARE SEVERAL COMPLAINTS ABOUT OTHER TOYOTA MODELS / YEARS.

Look up ODI 10806773 at NHTSA ↗

4912.0%
ODI 10552479 · 3,470 mi

SHIFTED INTO DRIVE AND CAR WENT TO REVERSE. THIS IS 4TH OCCURRENCE OF THIS ISSUE.

Look up ODI 10552479 at NHTSA ↗

2512.1%
ODI 10586968

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

Look up ODI 10586968 at NHTSA ↗

159.1%
ODI 10872601 · 12,700 mi

WHILE DRIVING IN A PARKING LOT, THE BRAKES WERE PRESSED TO SLOW DOWN THE CAR TO TURN INTO A PARKING LANE. HOWEVER, INSTEAD OF BRAKING THE CAR ACCELERATED. THE BRAKES WERE PRESSED AGAIN, AND THE CAR CONTINUED TO ACCELERATE. THE CAR FINALLY STOPPED, APPROXIMATELY MIDWAY DOWN THE PARKING LANE. AS A RESULT, MY MOTHER AND I WERE INVOLVED IN A MINOR CAR ACCIDENT.

Look up ODI 10872601 at NHTSA ↗

3019.5%
ODI 10870145 · 15 mi

THE CENTER DISPLAY HAS A MIRROR HIGH GLOSS/GLARE FINISH. BECAUSE OF THIS MIRROR FINISH, WHEN THE SUN IS AT AN ANGLE COMING THROUGH EITHER THE SIDE OR BACK WINDOWS, THE SUN IS REFLECTED BACK INTO THE DRIVER'S EYES. THERE SHOULD BE A RECALL ON THE CAR TO REPLACE CENTER DISPLAY TO PREVENT ACCIDENTS.

Look up ODI 10870145 at NHTSA ↗

1112.1%
ODI 10971466 · 1,600 mi

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

Look up ODI 10971466 at NHTSA ↗

513.9%
ODI 11074394 · 590 mi

THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WENT IN. I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED AUTOMATICALLY ON NEUTRAL. AFTER, 3 TRIES, THE CAR FINALLY WAS ABLE TO GO FORWARD WITHOUT STRUGGLE. 2) I WAS TRYING TO BACK IN ONE OF THE SPOT (FLAT GROU…

Look up ODI 11074394 at NHTSA ↗

826.7%
ODI 11254774 · 7,210 mi

TOYOTA PRIUS 2019 CAN ONLY CHANGE ITS MAP MODE FREEWAY EXIT INSET WHILE DRIVING AT 55 MPH. I MUST TAKE MY EYES OFF THE ROAD TO FIND AND PRESS THE CORRECT BUTTONS ON THE NAVIGATION SCREEN. SEEMS TO BE A PROBLEM WITH ALL GENERATION 4 PRIUS'S. YOU CANNOT CHANGE IT WHEN PARKED. THE PICTURE SHOWS THE OPTIONS WHEN PARKED.

Look up ODI 11254774 at NHTSA ↗

535.7%
ODI 11385018 · 29,084 mi

ORIGINAL TIRES FROM DEALERSHIP

Look up ODI 11385018 at NHTSA ↗

116.7%
ODI 11416154 · 5,200 mi

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

Look up ODI 11416154 at NHTSA ↗

520.8%
ODI 11458517

Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process

Look up ODI 11458517 at NHTSA ↗

315.8%
ODI 11574034

My car was less than 6 months old when a crack began to appear in the windshield. It started at the base of the windshield by the hood. There was no impact and no reason for this crack to appear, it was spontaneous. It hampers my vision and must be replaced at my expense according to the dealership. I am reporting this because I'm reading about other Prius owners who have had a similar problem.

Look up ODI 11574034 at NHTSA ↗

934.6%
ODI 11588641

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.

Look up ODI 11588641 at NHTSA ↗

318.8%
ODI 11648206

2023+ Toyota Prius models display an advertisement on the touchscreen head unit and there is no way to remove it besides subscribing to Toyota's optional "Drive Connect" feature. Displaying an advertisement to the driver of a car that cannot be turned off without paying is a safety hazard.

Look up ODI 11648206 at NHTSA ↗

00.0%

No examples available for this selection.

Engine
317.3%
ODI 10472441 · 9,550 mi

HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR

Look up ODI 10472441 at NHTSA ↗

379.0%
ODI 10525571 · 2,300 mi

WHILE SLOWING DOWN FOR A RED LIGHT THE CAR'S ELECTRONICS MADE A BEEPING NOISE, ALL THE DASH LIGHTS CAME ON, THE GAS GAUGE DISPLAYED A RAPIDLY DROPPING QUANTITY, THEN WENT BACK UP TO HALF FULL. A RED TRIANGLE WAS DISPLAYED ON THE DASH DURING THIS TIME. DURING THIS TIME, THE CAR WAS COMPLETELY DISABLED AND UNABLE TO MOVE AND WAS SITTING IN THE INTERSECTION. I TRIED MULTIPLE TIMES TO RESTART THE CAR, THE DASH LIGHTS WOULD COME ON, BUT THE CAR WASN'T ACTUALLY RUNNING OR RESPONDING TO PEDAL INPUTS. AFTER 7 MINUTES THE CAR FINALLY STARTED B…

Look up ODI 10525571 at NHTSA ↗

178.2%
ODI 10579397 · 8,858 mi

WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE SHOULDER OF THE HIGHWAY WHERE IT CAME TO A HALT. THE EXPERIENCE OF TRYING TO CONTROL A CAR WITH A STALLED ENGINE AND SAFELY STEER IT TO THE SHOULDER IN HEAVY TRAFFIC WAS TERRIFYING TO SAY THE LEAST. THE CAR WAS TAKEN STRAIGHT TO THE DEALER WHERE IT …

Look up ODI 10579397 at NHTSA ↗

84.8%
ODI 10862058 · 10,000 mi

WHILE ACCELERATING FROM A STOP, AND TURNING ONTO A HIGHWAY TO MERGE INTO MOVING TRAFFIC, THE ENGINE BRIEFLY STALLED FOR A FEW SECONDS AFTER I HAD ALREADY ENTERED THE TRAFFIC LANE AND WAS ATTEMPTING TO ACCELERATE TO TRAFFIC SPEED..

Look up ODI 10862058 at NHTSA ↗

1711.0%
ODI 10906232

THE CAR STARTED TO BURN LOT OF OIL. LIKE 1 QUART FOR EVERY 1000 TO 1200 MILES. WHEN I GOOGLED, I SAW I WAS ONE IN A MILLION AS ALREADY PRIUS OWNERS WERE SHOUTING ABOUT THIS ISSUE ONLINE. WHEN I CALLED AND EXPLAINED THE PROBLEM TO AUTONATION DEALER IN TEMPE, HE CLEARLY UNDERSTOOD THIS PROBLEM(BECAUSE HE FACED THE COMPLAINTS) AND HE SAID IT WOULD COST 6000 BUCKS TO FIX. TOYOTA IS NOT READY TO EXTEND THE WARRANTY FOR THIS PROBLEM. BUT, THE DEALER IS READY TO BUY THIS CAR FOR JUST 1000 BUCKS. MY CAR'S CURRENT VALUE IN KBB IS 7800 BUCKS.

Look up ODI 10906232 at NHTSA ↗

1213.2%
ODI 11111877 · 5,000 mi

CAR STARTED BY ITSELF WHEN IT WAS PARKED IN A DRIVEWAY IN HOT WEATHER IN THE SUN. MY KEY FOB DOES NOT HAVE A REMOTE STARTING MECHANISM - ONLY DOOR UNLOCK AND LOCK CAPABILITY.

Look up ODI 11111877 at NHTSA ↗

25.6%
ODI 11230722 · 8,600 mi

TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.

Look up ODI 11230722 at NHTSA ↗

620.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

Look up ODI 11257336 at NHTSA ↗

17.1%
ODI 11524726

On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." The car was towed and is now at a body shop selected by my insurance company, AAA.…

Look up ODI 11524726 at NHTSA ↗

233.3%
ODI 11416154 · 5,200 mi

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

Look up ODI 11416154 at NHTSA ↗

28.3%
ODI 11438940

Carfax notified us that our vehicle was part of a recall on 9/24/21. Toyota never contacted us. I contacted Toyota Corporate the week of Oct. 18th and they contacted the dealer (Hudson Toyota in Jersey City) and the dealer said they had a fix. I brought it in and the service department said there was a mistake and the fix wasn't available. When I contacted them again the week of Oct. 25th they said they had a fix and made me a service appointment on Nov. 9th. However when I went on NHTSA website it says that consumers will only be notified …

Look up ODI 11438940 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Steering66,600–140,040 mi100,030 mi52
ODI 10082996 · 41,932 mi

JUST WANTED TO ALERT YOU THAT THERE MAY BE A POTENTIAL DEFECT WITH THE TORQUE SENSOR, WHICH AFFECTS THE POWER STEERING. I RECENTLY ENCOUNTERED THIS IN MY 2002 TOYOTA PRIUS WITH 43,000+ MILES ON THE VEHICLE.*AK \ BASICALLY, THERE ARE NO PRECEDING SYMPTOMS BEFORE THE POWER STEERING FAILS. UPON FAILURE, THE PRIUS CENTRAL COLOR TOUCHSCREEN LCD DISPLAY SHOWS THREE ICONS, WITH THE "PS" ICON IN RED. YOU WILL ALSO SEE AN EXCLAMATION POINT ICON LIT ON THE GREEN LCD DISPLAY NEXT TO THE SPEEDOMETER. AT WHICH POINT, YOU HAVE NO POWER STEERING AND THE CAR…

Look up ODI 10082996 at NHTSA ↗

ODI 10235943 · 129,847 mi

INTERMITTENT SEVERE STEERING WHEEL MOVEMENT AT LOW SPEED AND STEERING FAILURE WHICH ILLUMINATED THE PS FAILURE LIGHT. STEERING WAS DIFFICULT AFTER FAILURE. SYSTEM RESET AFTER IGNITION TURNED OFF. STILL HAVE SEVERE WHEEL VIBRATION. TOYOTA DEALERS STATE AN INTERNAL FAILURE IN THE RACK AND PINION.

Look up ODI 10235943 at NHTSA ↗

ODI 10238360 · 73,000 mi

2002 TOYOTA PRIUS, THIS CAR SUFFERS FROM AN INTERMITTENT STEERING SHAKE. WHAT HAPPENS: OFTEN AT PARKING LOT SPEEDS AND SOME TIMES AT HIGHWAY SPEEDS, THE STEERING PULSES VIOLENTLY AND STEERING CONTROL IS TEMPORARILY LOST. *TR

Look up ODI 10238360 at NHTSA ↗

Electrical System56,375–147,227 mi94,500 mi12
ODI 10000827 · 7,000 mi

I JUNE OF 2202 I BOUGHT TOYOTA PRIUS. I WAS GETTING 44MPG ON THE HIGHWAY AND 49 IN THE CITY. THEN THE COLD WEATHER COMES AND NOW I GET ONLY 35MPG IN THE CITY THAT IS A DROP OF OVER 28%. I HAVE TAKEN IT BACK TWICE TO THE DEALER AND THEY SUPPOSELY SCOPE IT AND SAID THAT THERE WAS NOTHING WRONG AND THAT THE COLD WEATHER WAS THE PROBLEM. I TOLD THEM THAT THEIR EXCUSE WAS LAME AND THAT WAS NOT EXCEPTABLE. IF A CARS GAS MILEAGE DROPS THAT DRAMACTICLY THERE HAS TO BE A PROBLEM OR THEIR IS A MANUFACTURING DEFECT. THERE SHOULD NOT BE A 28% DR…

Look up ODI 10000827 at NHTSA ↗

ODI 10123865 · 20,000 mi

MY TOYOTA PRIUS HAS HAD MULTIPLE AUTOMATIC FAILURES SINCE IT'S PURCHACE. YOU WILL BE DRIVING DOWN THE ROAD AT ANY SPEED AND IT SHUTS STALLS. THIS HAS HAPPENED ON THE HIGHWAY IN MA., ON THE ROAD IN NM, ON THE HIGHWAY IN NM AND ON THE HIGHWAY IN TX. I HAVE BEEN LUCKY SO FAR THAT I HAVE NOT BEEN KILLED. I HAVE COMPLAINED TO DEALERS IN MA, NM, AND TX AND THEY CLAIM THAT THERE IS NOTHING WRONG WITH MY CAR. MY CAR SLOWS DOWN TO 40 MPH GOING UP HILL WHICH IS ALSO A DANGER WHEN YOU ARE IN A 60 MPH ZONE ON THE HIGHWAY. THE MILEAGE HAS BEEN POOR AR…

Look up ODI 10123865 at NHTSA ↗

ODI 10177550 · 94,000 mi

INCIDENT: CAR ENGINE ON 2002 PRIUS HAVING TROUBLE STARTING AND DYING AFTER HAVING BEEN STARTED. WE WERE TOLD THAT THE "ENGINE CONTROL UNIT" WAS SHOWING AN ERROR AND DUE TO A MANUFACTURING OR SOFTWARE PROBLEM, COULD NOT BE REPROGRAMMED AND HAD TO BE REPLACED. *JB

Look up ODI 10177550 at NHTSA ↗

Service Brakes, Hydraulic15,000–81,050 mi40,000 mi9
ODI 10254313 · 130,000 mi

BRAKE AND ABS LIGHT CAME ON. BRAKES LOST COMPLETE BRAKING ABILITY. LUCKILY WE WERE ON A HILL OFF THE INTERSTATE EXIT WHEN THIS HAPPENED SO THE CAR COULD NOT GO FURTHER, THOUGH IT ALMOST CRASHED INTO THE PERSON IN FRONT OF US (THAT PERSON TURNED OFF ROAD). THIS IS 100% DANGEROUS! THE CAR CURRENTLY SITS AT MY HOUSE. TOO DANGEROUS TO DRIVE. WHEN BRAKE PADS WERE CHECKED LAST I WAS TOLD BRAKES WERE 80% NEW, SO IT IS CLEARLY NOT THE PADS. *TR

Look up ODI 10254313 at NHTSA ↗

ODI 10259245 · 100,000 mi

TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE INDICATOR ON THE INSTRUMENT PANEL REMAINS ILLUMINATED, REGARDLESS IF THE BRAKES ARE ENGAGED OR NOT. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THEY DISCOVERED A LEAK IN THE BRAKES. BRAKE FLUID WAS ADDED TO REMEDY THE FAILURE, BUT THE INDICATOR ILLUMINATED AGAIN A FEW DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY INFORMED HIM NOT TO WORRY ABOUT THE FAILURE. THERE WAS NO ATTEMPT TO REPAIR THE FAILURE. WEEKS LATER, THE CONTACT TOOK THE VEHICLE …

Look up ODI 10259245 at NHTSA ↗

ODI 10290212 · 81,050 mi

RIGHT FRONT DISC BRAKE PADS WERE INSPECTED ON 9-3-2009 BUT ON 10-23-2009 GRINDING NOISE BEGAN. PADS AND ROTORS ON FRONT BRAKES WERE REPLACED. TOLD METAL TO METAL CONTACT HAD DEVELOPED AND VEHICLE WAS UNSAFE TO DRIVE. *TR

Look up ODI 10290212 at NHTSA ↗

Tires20,624–40,000 mi23,800 mi9
ODI 10014314 · 23,600 mi

TWO BRIDGESTONE POTENZA RE92 [P175/65 R14 84S, DOT EL(PJDH4801] TIRES FAILED ON MY 2002 PRIUS WITHIN ONE WEEK. THESE ARE THE TIRES INSTALLED ON THE VEHICLE WHEN WE BOUGHT IT. OUR VEHICLE CURRENTLY HAS SLIGHTLY LESS THAN 25,000 MILES ON THE ODOMETER AND IS DRIVEN PRIMARILY FOR COMMUTING ON FREEWAYS. WE DISCOVERED THE RIGHT FRONT TIRE EXTREMELY LOW ON AIR WHEN RETURNING TO A PARKING GARAGE ON 4/12/03. AS WE WERE UNABLE TO LOCATE A GAS STATION MY HUSBAND CHANGED THE FAILED TIRE WITH THE TEMPORARY TIRE AND HAD THE THE FAILED TIRE REPAIRED THE NEXT …

Look up ODI 10014314 at NHTSA ↗

ODI 10036941 · 19,038 mi

2002 TOYOTA PRIUS HAVE HAD FIVE TIRES REPLACED ON THIS CAR AND ONLY HAVE 28,000 MILES ON IT. THE TIRES WEAR UNEVEN, AND THE SIDEWALLS BREAK DOWN TO CAUSE FLAT. THE TREAD COMES OFF IN CHUNKS. STEEL WIRES SHOWING. EVERY TIRE HAS HAD A DIFFERENT THING HAPPEN TO IT. I HAVE 3 TIRES REPLACED BY THE DEALERSHIP IN ONE DAY. THE 1ST TIRE WENT FLAT FROM THE SIDEWALL BRAKING DOWN AND BEING WEAK. THE ONE I HAD REPLACED ON 8-28-03 WAS WEARING UNEVENLY AND JUST HAD THE CAR IN FOR MAINT. THESE TIRES ARE UNSAFE TO DRIVE ON AND I WOULD HOPE FOR A RECALL. *AK…

Look up ODI 10036941 at NHTSA ↗

ODI 10041850 · 20,624 mi

WHILE DRIVING, THE CONSUMER NOTICED A NOISE WAS COMING FROM THE FRONT END. THE FIRST FAILURE OF THE FRONT TIRES WAS JULY 2,2003 AT 20624 MILES. NEW REPLACEMENT TIRES WERE PUT ON THE REAR. THE OLD TIRES WERE MOVED TO THE FRONT. THE FRONT TIRES FAILED SEP 27 2003. TOOK VEHICLE TO DEALERSHIP AND THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE TIRES WORE OUT BADLY ON THE INSIDE AND WOULD NEED TO BE REPLACED. TIRE SIZE P175/65R14XL. THE VEHICLE JERKED WHEN STARTED. NO PROBLEM FOUND. *AK *TT *JB

Look up ODI 10041850 at NHTSA ↗

Vehicle Speed Control38,250–70,546 mi45,620 mi8
ODI 10138243 · 42,240 mi

I HAD JUST LEFT ONE AREA OF A PARKING LOT AND WAS TRAVELING TO ANOTHER AT A LOW RATE OF SPEED (5 TO 15 MPH) SO MY 2002 TOYOTA PRIUS WAS RUNNING UNDER ELECTRICAL POWER. I TURNED RIGHT TO PULL INTO A PARKING SPACE BETWEEN TWO SUVS, COASTING IN WITH MY FOOT OVER THE BREAK PEDAL. WHEN I WAS MORE THAN HALFWAY INTO THE PARKING SPACE, THE CAR SUDDENLY SHOT FORWARD JUMPING THE CURB AND STOPPING ONLY WHEN IT HIT A STONE PILLAR. WHEN I LOOKED DOWN (AFTER CHECKING TO SEE IF MY 13 YEAR OLD SON WAS ALRIGHT, I SAW THAT MY FOOT WAS ON THE BRAKE PEDAL. FORT…

Look up ODI 10138243 at NHTSA ↗

ODI 10306160 · 49,000 mi

2002 PRIUS SUDDENLY SPEEDED UP JUST BEFORE I GOT TO WAIST HIGH BACK DECK OF OUR HOUSE. I HIT THE CLIP ON SUNVISOR. HAD 25 STITCHES IN SCALP. HAVE NOT SEEN THIS MODEL IN RECALL. CAR WAS TOTALED. DID NOT HAVE ON SEATBELT AS I WAS ONLY GETTING THE PAPER AT THE END OF LONG DRIVEWAY EARLY IN THE AM.*JB

Look up ODI 10306160 at NHTSA ↗

ODI 10307057 · 86,000 mi

I DRIVE A USED 2002 TOYOTA PRIUS, WHICH NOW HAS ABOUT 86,000 MILES ON IT. IN NOVEMBER 2009 I WAS PARKING WHEN THE CAR SPONTANEOUSLY ACCELERATED. MY SPEED WAS LESS THAN 2MPH, MY FOOT WAS CONTINUOUSLY ON THE BRAKE WHILE EASING INTO THE PARKING SPACE, PRIOR TO THE UNCONTROLLABLE ACCELERATION. SUDDENLY WITHOUT WARNING I HEARD THE ENGINE RACE AND THE CAR BOLTED FORWARD, UNRESPONSIVE TO MY BRAKING. I ONLY STOPPED WHEN MY CAR COLLIDED HEAD ON WITH A PARKED CAR, WHICH WAS MOVED ABOUT TWO FEET BY OUR COLLISION. IT HAPPENED TOO FAST TO EVEN THINK OF…

Look up ODI 10307057 at NHTSA ↗

Steering:Electric Power Assist System47,000–61,500 mi51,500 mi7
ODI 10162367 · 47,000 mi

A YEAR AGO, I HAD MY 2002 TOYOTA PRIUS SHIPPED TO ITALY WHILE I WAS ON SABBATICAL. STARTING IN OCTOBER (2005), I STARTED REPORTING TO THE LOCAL TOYOTA DEALER THAT THE STEERING WAS STIFF WHEN RETURNING THE WHEEL STRAIGHT AHEAD ON SHARP TURNS OR WHEN MOVING OUT OF TIGHT PLACES WHERE I HAD PARKED. I RETURNED TO THE US FOR THE SPRING SEMESTER, BUT RETURNED IN JUNE, AND FOUND THE SAME INTERMITTENT PROBLEM. MY FIRST THOUGHT WAS THAT THERE HAD BEEN SOME DAMAGE TO THE CAR DURING SHIPPING. THIS PAST SUNDAY (JULY 9, 2006), HOWEVER, I HAD A CATASTROPH…

Look up ODI 10162367 at NHTSA ↗

ODI 10162368 · 47,000 mi

CONTINUATION OF COMPLAINT (ODI NUMBER) 10162367 THE STEERING WAS EACH TIME FROZEN IN THE CENTER POSITION WITH NO POSSIBILITY OF TURNING TO THE RIGHT OR LEFT. THE EARLIER PROBLEM WAS NOT DEMONSTRABLE TO THE TOYOTA SERVICE MANAGER WHEN THE CAR HAD BEEN BROUGHT IN FOR SERVICING IN OCTOBER 26, 2005 AND MARCH 2, 2006 (DURING A ONE WEEK VISIT), BUT BECAUSE I HAD MORE TIME IN JULY, I HAD SCHEDULED A TOTAL INSPECTION FOR THE STEERING MECHANISM ON TUESDAY, JULY 11TH. AFTER THIS CATASTROPHIC FAILURE, HOWEVER, I HAD THE CAR IMMEDIATELY TOWED TO BI AUTO…

Look up ODI 10162368 at NHTSA ↗

ODI 10166452 · 51,500 mi

STEERING IN CAR LOCKS UP AT HIGHER SPEEDS. THE ISSUE SEEMS CONSISTENT WITH THE 2001 RECALL ITEMS. TOYOTA CUSTOMER SERVICE REFUSES TO OFFER ASSISTANCE WITHOUT CHARGING AND CLAIMS STEERING TO NOT BE COVERED UNDER POWER TRAIN WARRANTY. *JB

Look up ODI 10166452 at NHTSA ↗

Steering:Rack And Pinion41,500–115,000 mi72,000 mi7
ODI 10021367 · 36,000 mi

POWER STEERING GEAR ASSEMBLY (RACK AND PENION) IS FAILING. CAR SHAKES WHEN TURNING AND BACKING UP.EXTENDED WARRANTY COMPANY REFUSES TO COVER UNTIL SYSTEM COMPLETELY FAILS OR IT BECAMES A "SAFETY ISSUE".*AK

Look up ODI 10021367 at NHTSA ↗

ODI 10036913 · 29,150 mi

STEERING RACK FAILURE, RELATED TO TORQUE SENSOR FAILURE. REPLACED ONCE UNDER WARRANTY, BUT IS BEGINNING TO FAIL A SECOND TIME WITH SAME SYMPTOMS. *AK

Look up ODI 10036913 at NHTSA ↗

ODI 10049471 · 102,000 mi

POWER STEERING GEAR ASSEMBLY (RACK AND PINION) IS FAILING. CAR SHAKES WHEN TURNING. IT FAILED ON 2 PRIUS OUT OF 5 I HAVE HAD. I THINK THERE SHOULD BE A RECALL FROM TOYOTA FOR THIS ISSUE.*AK

Look up ODI 10049471 at NHTSA ↗

Electrical System:12v/24v/48v BatteryToo few reports for a range25,000 mi2 (sparse)
ODI 10072650 · 14,000 mi

2002 NEW TOYOTA PRIUS DELIVERED WITH BRIDGESTONE POTENZA TIRES. THESE TIRES HAVE FAILED AFTER 12,000 MILES. THEN CHANGED TIRES (ALL 4) WHICH FAILED AT 10,000 MILES. TOYOTA CORPORATE SAYS ITS NOT THEIR CONCERN. DEALER TOLD ME THEY ARE NOT SAFE TIRES. I HAVE REPLACED TIRES EVERY 10,000 MILES. TOYOTA CORPORATE RECOMMENDS THESE TIRES AND TAKES NO RESPONSIBILITY FOR THEM.*AK

Look up ODI 10072650 at NHTSA ↗

ODI 10111792 · 36,000 mi

WHILE DRIVING 20 MPH THE VEHICLE CAUGHT ON FIRE IN THE TRUNK WHERE THE BATTERY WAS LOCATED. CONSUMER WAS ABLE TO PULL THE VEHICLE OFF THE ROAD. THE LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISH THE FIRE. THE CAUSE OF THE FIRE WAS DETERMINED TO BE AN ELECTRICAL SHORT. THE DEALER WAS NOTIFIED.*AK THE HYBRID BATTERY PACK CAUGHT ON FIRE. *NM

Look up ODI 10111792 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2022: 10 complaints · 2023: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202231010
202341115
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222004
20231900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentSteeringElectrical SystemService Brakes, HydraulicTiresVehicle Speed ControlSteering:Electric Power Assist SystemSteering:Rack And PinionElectrical System:12v/24v/48v Battery
Steering—
1
ODI 10559537 · 143,769 mi

I WAS DRIVING ALONG THE INTERSTATE I-75 RETURNING FROM EAST RIDGE, TN, AND THE POWER STEERING LIGHT AND WARNING LIT-UP ON THE SCREEN PANEL. THE STEERING WHEEL BECAME VERY RIGID WHILE I WAS DRIVING, AND I HAD TO CLASP THE STEERING WHEEL FIRMLY TO CONTROL THE STEERING OF THE VEHICLE. *TR

Look up ODI 10559537 at NHTSA ↗

000000
Electrical System
1
ODI 10559537 · 143,769 mi

I WAS DRIVING ALONG THE INTERSTATE I-75 RETURNING FROM EAST RIDGE, TN, AND THE POWER STEERING LIGHT AND WARNING LIT-UP ON THE SCREEN PANEL. THE STEERING WHEEL BECAME VERY RIGID WHILE I WAS DRIVING, AND I HAD TO CLASP THE STEERING WHEEL FIRMLY TO CONTROL THE STEERING OF THE VEHICLE. *TR

Look up ODI 10559537 at NHTSA ↗

—000000
Service Brakes, Hydraulic00—0
3
ODI 10307794 · 40,000 mi

I BELIEVE TOYOTA HAS KNOWN OF THE BRAKING PROBLEM ALL ALONG. I PURCHASED NEW, A 2002 PRIUS. IN 2008 MY ANTI-LOCKING BRAKE SYSTEM WENT OUT. THE SERVICE MGR. TOLD ME IT NEEDED A NEW RELAY, AND HE COULD FIX IT FOR $1700. I HAVE NEVER IN MY LIFE SEEN A RELAY COSTING $1700. MY BRAKES STILL WORKED, JUST NOT PROPERLY SO I DIDN'T SPEND THE $1700. AS LONG AS TOYOTA CAN GET THEIR CUSTOMERS TO SPEND $1700. THERE IS NO NEED TO HAVE A RECALL. I HAVE AROUND 47000 MILES ON THE VEHICLE AND AM ON MY THIRD SET OF ROTORS AND BRAKE PADS. MY TIRES ACTUALLY LAST LON…

Look up ODI 10307794 at NHTSA ↗

ODI 10307865 · 15,000 mi

MY 2002 PRIUS HAS BRAKING PROBLEMS WHEN IT HITS A ROUGH PATCH OF PAVEMENT OR ENCOUNTERS SMALL BUMPS. THIS HAS HAPPENED SINCE IT WAS PURCHASED (NEW). IF YOU ARE SLOWING DOWN AND HIT A BUMP OR A SERIES OF BUMPS, THE BRAKING POWER LITERALLY DISAPPEARS FOR A MOMENT OR TWO. THE BRAKING POWER DOES RETURN, BUT IT ADDS CONSIDERABLY TO YOUR STOPPING DISTANCE. I NEVER REALIZED HOW SERIOUS IT COULD BE UNTIL I HEARD ABOUT THE OTHER TOYOTA RECALLS INVOLVING BRAKES. *TR

Look up ODI 10307865 at NHTSA ↗

ODI 10324246

2002 TOYOTA PRIUS ACCIDENT *GR THE CONSUMER STATED SHE WAS LEAVING A MEETING WHEN SHE ATTEMPTED TO RELEASE HER EMERGENCY BRAKE. SHE WAS PARKED ON AN INCLINE AND HAS PARKED THERE ONCE A MONTH FOR OVER A YEAR. BEFORE SHE KNEW WHAT WAS HAPPENING, THE VEHICLE STARTED TO ROLL BACKWARDS AT SUCH HIGH SPEED THAT SHE WAS UNABLE TO CONTROL IT BY BRAKING. THEREFORE, SHE SIDE SWIPED ANOTHER VEHICLE AND CAUSED OVER $10,500 WORTH OF DAMAGE TO BOTH CARS. *JB

Look up ODI 10324246 at NHTSA ↗

000
Tires000—0000
Vehicle Speed Control00
3
ODI 10307794 · 40,000 mi

I BELIEVE TOYOTA HAS KNOWN OF THE BRAKING PROBLEM ALL ALONG. I PURCHASED NEW, A 2002 PRIUS. IN 2008 MY ANTI-LOCKING BRAKE SYSTEM WENT OUT. THE SERVICE MGR. TOLD ME IT NEEDED A NEW RELAY, AND HE COULD FIX IT FOR $1700. I HAVE NEVER IN MY LIFE SEEN A RELAY COSTING $1700. MY BRAKES STILL WORKED, JUST NOT PROPERLY SO I DIDN'T SPEND THE $1700. AS LONG AS TOYOTA CAN GET THEIR CUSTOMERS TO SPEND $1700. THERE IS NO NEED TO HAVE A RECALL. I HAVE AROUND 47000 MILES ON THE VEHICLE AND AM ON MY THIRD SET OF ROTORS AND BRAKE PADS. MY TIRES ACTUALLY LAST LON…

Look up ODI 10307794 at NHTSA ↗

ODI 10307865 · 15,000 mi

MY 2002 PRIUS HAS BRAKING PROBLEMS WHEN IT HITS A ROUGH PATCH OF PAVEMENT OR ENCOUNTERS SMALL BUMPS. THIS HAS HAPPENED SINCE IT WAS PURCHASED (NEW). IF YOU ARE SLOWING DOWN AND HIT A BUMP OR A SERIES OF BUMPS, THE BRAKING POWER LITERALLY DISAPPEARS FOR A MOMENT OR TWO. THE BRAKING POWER DOES RETURN, BUT IT ADDS CONSIDERABLY TO YOUR STOPPING DISTANCE. I NEVER REALIZED HOW SERIOUS IT COULD BE UNTIL I HEARD ABOUT THE OTHER TOYOTA RECALLS INVOLVING BRAKES. *TR

Look up ODI 10307865 at NHTSA ↗

ODI 10324246

2002 TOYOTA PRIUS ACCIDENT *GR THE CONSUMER STATED SHE WAS LEAVING A MEETING WHEN SHE ATTEMPTED TO RELEASE HER EMERGENCY BRAKE. SHE WAS PARKED ON AN INCLINE AND HAS PARKED THERE ONCE A MONTH FOR OVER A YEAR. BEFORE SHE KNEW WHAT WAS HAPPENING, THE VEHICLE STARTED TO ROLL BACKWARDS AT SUCH HIGH SPEED THAT SHE WAS UNABLE TO CONTROL IT BY BRAKING. THEREFORE, SHE SIDE SWIPED ANOTHER VEHICLE AND CAUSED OVER $10,500 WORTH OF DAMAGE TO BOTH CARS. *JB

Look up ODI 10324246 at NHTSA ↗

0—
1
ODI 10415148 · 33,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED FORWARD. IN ADDITION, WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE HESITATED TO STOP. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. .. UPDATED 09/15/11 *BF THE CONSUMER STATED HE…

Look up ODI 10415148 at NHTSA ↗

00
Steering:Electric Power Assist System0000
1
ODI 10415148 · 33,000 mi

TL* THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE JERKED FORWARD. IN ADDITION, WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE HESITATED TO STOP. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. .. UPDATED 09/15/11 *BF THE CONSUMER STATED HE…

Look up ODI 10415148 at NHTSA ↗

—
1
ODI 10162368 · 47,000 mi

CONTINUATION OF COMPLAINT (ODI NUMBER) 10162367 THE STEERING WAS EACH TIME FROZEN IN THE CENTER POSITION WITH NO POSSIBILITY OF TURNING TO THE RIGHT OR LEFT. THE EARLIER PROBLEM WAS NOT DEMONSTRABLE TO THE TOYOTA SERVICE MANAGER WHEN THE CAR HAD BEEN BROUGHT IN FOR SERVICING IN OCTOBER 26, 2005 AND MARCH 2, 2006 (DURING A ONE WEEK VISIT), BUT BECAUSE I HAD MORE TIME IN JULY, I HAD SCHEDULED A TOTAL INSPECTION FOR THE STEERING MECHANISM ON TUESDAY, JULY 11TH. AFTER THIS CATASTROPHIC FAILURE, HOWEVER, I HAD THE CAR IMMEDIATELY TOWED TO BI AUTO…

Look up ODI 10162368 at NHTSA ↗

0
Steering:Rack And Pinion00000
1
ODI 10162368 · 47,000 mi

CONTINUATION OF COMPLAINT (ODI NUMBER) 10162367 THE STEERING WAS EACH TIME FROZEN IN THE CENTER POSITION WITH NO POSSIBILITY OF TURNING TO THE RIGHT OR LEFT. THE EARLIER PROBLEM WAS NOT DEMONSTRABLE TO THE TOYOTA SERVICE MANAGER WHEN THE CAR HAD BEEN BROUGHT IN FOR SERVICING IN OCTOBER 26, 2005 AND MARCH 2, 2006 (DURING A ONE WEEK VISIT), BUT BECAUSE I HAD MORE TIME IN JULY, I HAD SCHEDULED A TOTAL INSPECTION FOR THE STEERING MECHANISM ON TUESDAY, JULY 11TH. AFTER THIS CATASTROPHIC FAILURE, HOWEVER, I HAD THE CAR IMMEDIATELY TOWED TO BI AUTO…

Look up ODI 10162368 at NHTSA ↗

—0
Electrical System:12v/24v/48v Battery0000000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Steering assistance concerns

42 mentions · 25.1% of complaints

Median mileage: 93,000 mi (37 usable records).

ODI 10021367 · 36,000 mi

POWER STEERING GEAR ASSEMBLY (RACK AND PENION) IS FAILING. CAR SHAKES WHEN TURNING AND BACKING UP.EXTENDED WARRANTY COMPANY REFUSES TO COVER UNTIL SYSTEM COMPLETELY FAILS OR IT BECAMES A "SAFETY ISSUE".*AK

Look up ODI 10021367 at NHTSA ↗

ODI 10049471 · 102,000 mi

POWER STEERING GEAR ASSEMBLY (RACK AND PINION) IS FAILING. CAR SHAKES WHEN TURNING. IT FAILED ON 2 PRIUS OUT OF 5 I HAVE HAD. I THINK THERE SHOULD BE A RECALL FROM TOYOTA FOR THIS ISSUE.*AK

Look up ODI 10049471 at NHTSA ↗

ODI 10082996 · 41,932 mi

JUST WANTED TO ALERT YOU THAT THERE MAY BE A POTENTIAL DEFECT WITH THE TORQUE SENSOR, WHICH AFFECTS THE POWER STEERING. I RECENTLY ENCOUNTERED THIS IN MY 2002 TOYOTA PRIUS WITH 43,000+ MILES ON THE VEHICLE.*AK \ BASICALLY, THERE ARE NO PRECEDING SYMPTOMS BEFORE THE POWER STEERING FAILS. UPON FAILURE, THE PRIUS CENTRAL COLOR TOUCHSCREEN LCD DISPLAY SHOWS THREE ICONS, WITH THE "PS" ICON IN RED. YOU WILL ALSO SEE AN EXCLAMATION POINT ICON LIT ON THE GREEN LCD DISPLAY NEXT TO THE SPEEDOMETER. AT WHICH POINT, YOU HAVE NO POWER STEERING AND THE CAR…

Look up ODI 10082996 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Warning lights and dashboard alerts

22 mentions · 13.2% of complaints

Median mileage: 90,000 mi (19 usable records).

ODI 10139794 · 27,008 mi

CHECK ENGINE LIGHT KEPT COMING ON THEN GOING OFF. TOOK TO DEALER BUT THEY COULDN'T GET IT TO DUPLICATE PROBLEM. WHILE THERE THEY NOTICED TIRES WERE SEVERELY WORN. TOLD ME I NEEDED 4 NEW TIRES AND A 4 WHEEL ALIGNMENT AT 27,008 MILES. PURCHASED 4 175/65R14 RE 92 EXTRA LOAD TIRES. LEFT AFTER PAYING FOR REPAIRS INCLUDING AN OIL CHANGE OF $557.61 N AUGUST 3, 2004. OCTOBER 8, 2005 HAD TWO NEARLY FLAT FRONT TIRES. HAVE HAD TO PUT AIR INTO TIRES SEVERAL TIMES OVER THE PAST 4 MONTHS - EVEN TOOK CAR TO AUTO GARAGE THAT CHANGED TIRES FROM WINTER TO SUM…

Look up ODI 10139794 at NHTSA ↗

ODI 10143809

DT: THE CONTACT STATED WHEN THE WARNING LIGHTS CAME ON THE CAR STALLED AND EVENTUALLY CAME TO A COMPLETE STOP. ON SEPTEMBER 6, 2005 THE CAR SLOWED DOWN TO 37 MPH. THE WARNING LIGHTS CAME ON AND THE CAR STOPPED. THE DEALER SAID IT WAS THE ACCELERATOR ASSEMBLY, WHICH WAS REPLACED AT THE CONSUMERS EXPENSE. ON NOVEMBER 14, 2005 THE COOLANT LIGHT CAME ON AND THE VEHICLE WOULD NOT ACCELERATE, AND THEN CAME TO A COMPLETE STOP. THE DEALER SAID IT WAS THE COOLANT SENSOR IN THE TRANSAXLE. THE TRANSAXLE WAS REPLACED AT THE CONTACT'S EXPENSE. AFTER…

Look up ODI 10143809 at NHTSA ↗

ODI 10148436

CHECK ENGINE LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER , WHO DETERMINED FUEL TANK RUPTURED. EXPENSIVE REPAIR WERE MADE. *AK

Look up ODI 10148436 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

13 mentions · 7.8% of complaints

Median mileage: 75,000 mi (11 usable records).

ODI 10019719 · 11,000 mi

WHILE DRIVING THE VEHICLE STALLED. IT WAS DIFFICULT TO GET THE VEHICLE RESTARTED. *NLM ON SEVERAL OCCASIONS, THE VEHICLE STALLED OUT. VEHICLE STALLED OUT FOUR TIMES, AND THE LAST TIME IT CAUSED AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *TT *JB

Look up ODI 10019719 at NHTSA ↗

ODI 10065050 · 27,000 mi

AFTER PARKING VEHICLE AND RETURNING BACK TO IT LATER VEHICLE STARTED UP, BUT THEN STALLED. AFTER STALLING VEHICLE DID NOT RESTART UNTIL THE NEXT DAY. DEALER HAS EXAMINED THE VEHICLE FIVE TIMES AND WAS NOT ABLE TO RESOLVE THE PROBLEM. ALSO, GAS TANK AND STEERING LINKS HAD BEEN REPLACED. *AK *LA

Look up ODI 10065050 at NHTSA ↗

ODI 10103549

THE VEHICLE FAILED TO ACCELERATE. *AK THE CONSUMER STATED THE VEHICLE STALLED AND VARIOUS LIGHTS ILLUMINATED, THE VEHICLE WAS TOWED TO THE DEALER, THE COMPUTER SHOWED MULTIPLE CODES, HOWEVER THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. *JB

Look up ODI 10103549 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

9 mentions · 5.4% of complaints

Median mileage: 42,240 mi (5 usable records).

ODI 10138243 · 42,240 mi

I HAD JUST LEFT ONE AREA OF A PARKING LOT AND WAS TRAVELING TO ANOTHER AT A LOW RATE OF SPEED (5 TO 15 MPH) SO MY 2002 TOYOTA PRIUS WAS RUNNING UNDER ELECTRICAL POWER. I TURNED RIGHT TO PULL INTO A PARKING SPACE BETWEEN TWO SUVS, COASTING IN WITH MY FOOT OVER THE BREAK PEDAL. WHEN I WAS MORE THAN HALFWAY INTO THE PARKING SPACE, THE CAR SUDDENLY SHOT FORWARD JUMPING THE CURB AND STOPPING ONLY WHEN IT HIT A STONE PILLAR. WHEN I LOOKED DOWN (AFTER CHECKING TO SEE IF MY 13 YEAR OLD SON WAS ALRIGHT, I SAW THAT MY FOOT WAS ON THE BRAKE PEDAL. FORT…

Look up ODI 10138243 at NHTSA ↗

ODI 10167311 · 84,000 mi

BRAKE LIGHT CAME ON FREQUENTLY. DEALERSHIP REPORTS BRAKE ACCUMULATOR BOOSTER ASSEMBLY LEAKING. DEALERSHIP TOLD ME IT WAS A SAFETY ISSUE THAT COULD CAUSE BRAKE FAILURE. DEALERSHIP REPLACED THE BRAKE BOOSTER, ACCUMULATOR ASSEMBLY. *JB

Look up ODI 10167311 at NHTSA ↗

ODI 10307057 · 86,000 mi

I DRIVE A USED 2002 TOYOTA PRIUS, WHICH NOW HAS ABOUT 86,000 MILES ON IT. IN NOVEMBER 2009 I WAS PARKING WHEN THE CAR SPONTANEOUSLY ACCELERATED. MY SPEED WAS LESS THAN 2MPH, MY FOOT WAS CONTINUOUSLY ON THE BRAKE WHILE EASING INTO THE PARKING SPACE, PRIOR TO THE UNCONTROLLABLE ACCELERATION. SUDDENLY WITHOUT WARNING I HEARD THE ENGINE RACE AND THE CAR BOLTED FORWARD, UNRESPONSIVE TO MY BRAKING. I ONLY STOPPED WHEN MY CAR COLLIDED HEAD ON WITH A PARKED CAR, WHICH WAS MOVED ABOUT TWO FEET BY OUR COLLISION. IT HAPPENED TOO FAST TO EVEN THINK OF…

Look up ODI 10307057 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

7 mentions · 4.2% of complaints

Median mileage: 98,000 mi (7 usable records).

ODI 10041850 · 20,624 mi

WHILE DRIVING, THE CONSUMER NOTICED A NOISE WAS COMING FROM THE FRONT END. THE FIRST FAILURE OF THE FRONT TIRES WAS JULY 2,2003 AT 20624 MILES. NEW REPLACEMENT TIRES WERE PUT ON THE REAR. THE OLD TIRES WERE MOVED TO THE FRONT. THE FRONT TIRES FAILED SEP 27 2003. TOOK VEHICLE TO DEALERSHIP AND THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE TIRES WORE OUT BADLY ON THE INSIDE AND WOULD NEED TO BE REPLACED. TIRE SIZE P175/65R14XL. THE VEHICLE JERKED WHEN STARTED. NO PROBLEM FOUND. *AK *TT *JB

Look up ODI 10041850 at NHTSA ↗

ODI 10187099 · 98,000 mi

TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL JERKED VIOLENTLY WHEN MAKING SHARP RIGHT AND LEFT TURNS. DURING THIS FAILURE THE POWER STEERING INDICATOR DIMMED. THE DEALER STATED THAT THE TORQUE CONVERTER SENSOR PROVIDED ABNORMAL READINGS. THE CURRENT MILEAGE WAS 103,000, AND FAILURE MILEAGE WAS 98,000.*AK

Look up ODI 10187099 at NHTSA ↗

ODI 10320493 · 100 mi

SINCE I PURCHASED MY TOYOTA PRIUS IN LATE 2001, IT HAS INTERMITTENTLY SURGED WHEN THE BRAKE IS PRESSED. WHILE I DO NOT HAVE THE HIGH SPEED SURGES THAT OTHER DRIVERS HAVE REPORTED, PERIODICALLY WHEN I AM AT LOW SPEEDS AND PRESS THE BRAKE TO STOP, THE CAR WILL SLOW TO A STOP, THEN LURCH FORWARD, REQUIRING ME TO PRESS THE BRAKE HARDER TO MAINTAIN CONTROL. I REPORTED THIS TO TOYOTA IN 2001 AND 2002, BUT I WAS TOLD THAT THIS WAS NORMAL FOR A HYBRID, WHICH WAS FAIRLY NEW TECHNOLOGY AT THE TIME. I AM CONCERNED THAT IN THE FUTURE I MAY HAVE A HIGHER…

Look up ODI 10320493 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 0.6% of complaints

Median mileage: 90,000 mi (1 usable records).

ODI 10227397 · 90,000 mi

ON MAY 4TH, 2008, AT OR AROUND 12:30 PM, I WAS DRIVING MY 2002 TOYOTA PRIUS NORMALLY. THE HYBRID SYSTEM GAVE ME A TROUBLE LIGHT PRIOR TO LEAVING AN AUTO PARTS STORE PARKING LOT; HOWEVER, I ATTRIBUTED THE WARNING LIGHT TO A RECENTLY REPLACED CHARCOAL CANISTER AND DISMISSED THE WARNING LIGHT, BELIEVING IT TO BE RELATED TO THE RECENTLY REPLACED PART. I LEFT THE PARKING LOT AND PROCEEDED ON TO MY DESTINATION, WHICH WAS MY HOUSE, ABOUT 2 MILES AWAY FROM THE STORE. WITHOUT WARNING, AND SAFELY ON A STREET WITH LITTLE TRAFFIC, AS I WAS DRIVING UP A SLI…

Look up ODI 10227397 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b