Auto Recall Watch
U.S. public vehicle records

2011 Toyota PRIUS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

519 owner complaints analyzed

6 distinct recall campaigns

76,500 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 330 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 262 of 519 complaints (50.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior28254.3%
Electrical and battery issues326.2%
Engine operation163.1%
Steering behavior112.1%
Transmission and shifting71.3%
Fuel system concerns10.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
262
Electrical System
61
Exterior Lighting
48
Engine
47
Air Bags
45
Unknown Or Other
28
Vehicle Speed Control
27
Power Train
18
Component breakdown data
CategoryCount
Service Brakes262
Electrical System61
Exterior Lighting48
Engine47
Air Bags45
Unknown Or Other28
Vehicle Speed Control27
Power Train18

Service Brakes: 262; Electrical System: 61; Exterior Lighting: 48; Engine: 47; Air Bags: 45; Unknown Or Other: 28; Vehicle Speed Control: 27; Power Train: 18

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
72
25,000 to 49,999
41
50,000 to 74,999
44
75,000 to 99,999
50
100,000 to 149,999
74
150,000 and above
49
Reported problems by failure mileage data
CategoryCount
Under 25,00072
25,000 to 49,99941
50,000 to 74,99944
75,000 to 99,99950
100,000 to 149,99974
150,000 and above49

Under 25,000: 72; 25,000 to 49,999: 41; 50,000 to 74,999: 44; 75,000 to 99,999: 50; 100,000 to 149,999: 74; 150,000 and above: 49

100,000 to 149,999 miles has the most reports with usable mileage (74). 189 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
17
2012
23
2013
27
2014
38
2015
32
2016
56
2017
29
2018
51
2019
55
2020
23
2021
22
2022
38
2023
34
2024
35
2025
24
2026
15
Complaints over time data
CategoryCount
201117
201223
201327
201438
201532
201656
201729
201851
201955
202023
202122
202238
202334
202435
202524
202615

2011: 17; 2012: 23; 2013: 27; 2014: 38; 2015: 32; 2016: 56; 2017: 29; 2018: 51; 2019: 55; 2020: 23; 2021: 22; 2022: 38; 2023: 34; 2024: 35; 2025: 24; 2026: 15

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 282 complaint narratives. Electrical and battery issues appears in 32 complaint narratives. Engine operation appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10393328 · 2011-03-24 (March 24, 2011)

REAR VISIBILITY SERIOUSLY HAMPERED BECAUSE NO CAMERA INSTALLED IN VEHICLE. TOYOTA MOTOR CAR COMPANY KNOWS FROM EXPERIENCE THE SERIOUS SAFETY & FINANCIAL CONSEQUENCES OF NOT ADDRESSING A SAFETY ISSUE & A CAMERA PROVIDING THE DRIVER REAR VISIBILITY COULD DRAMATICALLY SAVE THE LIFE OF PERSON(CHILD) AT REAR OF VEHICLE. IT IS TO BE NOTED TOYOTA INSTALLED CAMERA IN THE PRIUS ONLY WHEN NAVIGATION SYS. IS PURCHASED.

Owner-reported narrative. Look up ODI 10393328 at NHTSA ↗

Owner report 10393790 · 2011-03-30 (March 30, 2011)

NEW 2011 TOYOTA PRIUS SHOOK VIOLENTLY UPON STARTUP. SEVERE ENGINE NOISE FOR 10 SECONDS UNTIL SMOOTHING OUT AFTER 40 SECONDS. DASHBOARD AND BODY PANELS VISIBLY RATTLING. ONLY 970 MILES ON ODOMETER. CHECKED INTERNET, AND FOUND MANY OTHERS WITH SAME PROBLEM. WORRIED ABOUT DRIVETRAIN DAMAGE. *TR

Owner-reported narrative. 970 miles reported. Look up ODI 10393790 at NHTSA ↗

Owner report 10396689 · 2011-04-18 (April 18, 2011)

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY ACCELERATE FORWARD WHILE PRESSURE WAS BEING APPLIED TO THE BRAKES. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER TOOK A COMPLAINT ON THE CONTACTS BEHALF BUT PROVIDED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 2,000 AND THE FAILURE MILEAGE WAS 900.

Owner-reported narrative. 900 miles reported. Look up ODI 10396689 at NHTSA ↗

Owner report 10408896 · 2011-06-25 (June 25, 2011)

NEW 2011 PRIUS II DELIVERED BY JAFFARIAN TOYOTA WITHOUT FLOOR MAT SECURING DEVICE INSTALLED. FLOOR MAT NOT BEING SECURED COULD CAUSE INTERFERENCE WITH PEDALS. *TR

Owner-reported narrative. 58 miles reported. Look up ODI 10408896 at NHTSA ↗

Owner report 10413491 · 2011-07-19 (July 19, 2011)

PURCHASED A NEW 2011 TOYOTA PRIUS FROM RAHAL TOYOTA, [XXX] ON 07/02/2011. CAR WAS MANUFACTURED IN 03/2011. ON 07/17/2011 A CAR MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF US AND THE FRONT OF THE PRIUS STRUCK THE PASSENGER SIDE OF THE OTHER CAR AT APPROX. 45 MPH. THE PRIUS AIRBAGS DID NOT DEPLOY AND THE ENGINE/ HYBRID SYSTEM CONTINUED TO RUN. EMERGENCY PERSONNEL REPORTED THAT THEY HAD JUST TAKEN A CLASS ON HYBRID CARS AND SAID THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND THE COMPUTER SHOULD HAVE SHUT THE CAR DOWN AS SOON AS THE IMPACT OCCURR…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10413491 at NHTSA ↗

Owner report 10415273 · 2011-07-26 (July 26, 2011)

I HAVE A 2011 PRIUS AND IF WHILE I AM BRAKING, I DRIVE OVER A BUMP IN THE ROAD, THE BRAKES RELEASE. I MUST RE-APPLY THE BRAKES TO RE-ENGAGE THEM. I FEEL THIS IS VERY DANGEROUS. THERE ARE NUMEROUS WEBSITE REFERENCES TO THIS PROBLEM. WHEN WILL A RECALL HAPPEN BEFORE SOMEONE HAS A SERIOUS ACCIDENT? *TR

Owner-reported narrative. 6,600 miles reported. Look up ODI 10415273 at NHTSA ↗

Owner report 10417663 · 2011-08-05 (August 5, 2011)

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVERS SIDE HEADREST WOULD SLIDE UP AND OUT OF THE SEAT WHILE DRIVING. THE CONTACT ALSO STATED THAT THE HEADREST WOULD OBSTRUCT HIS VISION WHEN ATTEMPTING TO SEE WHAT WAS TAKING PLACE FROM THE REAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL DRIVERS SIDE HEADRESTS ON THE 2011 MODEL YEAR VEHICLES FUNCTION IN THE SAME FASHION. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE WAS NOT A SAFETY FEATURE. THE FAILURE MILEAGE WAS 10 AND THE C…

Owner-reported narrative. 10 miles reported. Look up ODI 10417663 at NHTSA ↗

Owner report 10423463 · 2011-08-30 (August 30, 2011)

MY 2011 PRIUS II INTERMITTENTLY GOES INTO REVERSE WHEN I SHIFT INTO DRIVE. APPROXIMATELY 10 TIMES NOW SINCE BEGINNING. TWICE IT HAS GONE INTO DRIVE WHEN I HAVE SHIFTED INTO REVERSE.

Owner-reported narrative. 3,500 miles reported. Look up ODI 10423463 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

13V014000 · Seats | Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2013-01-16 (January 16, 2013)

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

NHTSA campaign record ↗
14V053000 · Hybrid Propulsion System: Inverter | Electrical System:Software

Reported: 2014-02-12 (February 12, 2014)

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

NHTSA campaign record ↗
14V743000 · Seats:Front Assembly:Seat Heater/Cooler

Reported: 2014-11-19 (November 19, 2014)

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

NHTSA campaign record ↗
16V396000 · Seats:Front Assembly:Seat Heater/Cooler

Reported: 2016-06-02 (June 2, 2016)

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

NHTSA campaign record ↗
16V487000 · Air Bags:Side/Window

Reported: 2016-06-30 (June 30, 2016)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

NHTSA campaign record ↗
18V684000 · Hybrid Propulsion System

Reported: 2018-10-04 (October 4, 2018)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

519 unique complaints in this selection. Analysis snapshot: 2026-10-01.

63.6%Usable mileage330 / 519 records
100.0%Valid incident date519 / 519 records
100.0%Valid filing date519 / 519 records
100.0%Ordered incident and filing dates519 / 519 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201220132014201520162017201820192020202120222023202420252026
Exterior Lighting
368.5%
ODI 10490622 · 3,500 mi

WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE. THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME. ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION. TOYOTA REFUSES TO AKNOWLEGE THE ISSUE. THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRU…

Look up ODI 10490622 at NHTSA ↗

122.9%
ODI 10519961 · 1,000 mi

NEITHER MY WIFE NOR I CAN HEAR THE DIRECTIONAL SIGNAL INDICATOR (THE CLICKING) WHEN THE SIGNAL INDICATES A LEFT OR RIGHT TURN WHEN THE CAR IS MOVING. THUS, WE DON'T TURN OFF THE INDICATOR WHEN WE FINISH TURNING. THEREFORE, WE ARE VERY OFTEN DRIVING WITH OUR DIRECTIONAL SIGNALS INDICATING A TURN WHEN WE HAVE NO INTENTION OF TURNING. WE CALLED THE LOCAL TOYOTA SERVICE DEPARTMENT AND THEY TOLD US THAT THEY ARE UNABLE TO AUGMENT THE SOUND SO THAT IT IS AUDIBLE. WE BELIEVE THAT THIS CONDITION OF THE PRIUS IS HAZARDOUS AND TOYOTA SHOULD ISSUE…

Look up ODI 10519961 at NHTSA ↗

62.9%
ODI 10838083 · 29,000 mi

WHEN THE HEADLIGHTS - NOT DRL - ARE ON AND THE DASH LIGHTS ARE ON LOW THE INSTRUMENT PANEL LIGHTS GO DARK WHILE CROSSING UNDER SHADOWS (BRIDGES, TREES, ETC.) IN DAYLIGHT AND AT NIGHT WHEN GOING FROM BRIGHT LIGHTS ON HIGHWAY EXCHANGES BACK TO DARK. TOYOTA DEALERSHIP WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM IN THE SHOP (SHOP MANAGER) THE SERVICE MANAGER WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM ON A 2065 PRIUS V. I WAS TOLD THAT THIS MUST NORMAL FOR NEWER PRIUSES AS NO ONE ELSE HAS COMPLAINED ABOUT IT. IT CAN ALSO APPEAR TO HAPPEN…

Look up ODI 10838083 at NHTSA ↗

63.6%
ODI 11022412 · 75,000 mi

FRONT HEADLIGHTS HAVE NOW BURNT OUT FOR THE SECOND TIME. MY CAR ONLY HAS 75,000 MILES. THIS IS RIDICULOUS.

Look up ODI 11022412 at NHTSA ↗

31.9%
ODI 11042841

WHEN DRIVING WITH A HEAVY LOAD IN THE BACK OR WITH LARGE ADULTS IN THE BACK SEAT IT CAUSES THE HEADLIGHTS TO POINT UPWARD BLINDING ON COMING CARS. YES YOU CAN MANUALLY LOWER THE LIGHTS VIA THE SCREW UNDER THE HOOD BUT THAT'S AN INCONVENIENCE AS I WILL NOT BE ABLE TO SEE FURTHER DOWN THE ROAD. SOMETIMES THE HEADLIGHT BLINDS ONCOMING CARS EVEN WITHOUT A HEAVY LOAD CAUSING ONCOMING CARS TO FLASH ME AND I HAVE TO FLASH THEM BACK TO PROVE TO THEM I HAVE MY LOWS ON. AT TIMES WHEN I GET TOO MANY FLASHES I END UP DRIVING WITH JUST THE DIM DAY RUNNING L…

Look up ODI 11042841 at NHTSA ↗

11.1%
ODI 11185139 · 200 mi

UNDER CERTAIN DAYTIME CONDITIONS THE DASHBOARD DISPLAY BECOMES TEMPORARILY UNREADABLE DUE TO PUPILLARY DELAY ADJUSTING TO UNILLUMINATED DASHBOARD DISPLAY OF SPEEDOMETER.THE DASHBOARD, BY DESIGN, IS NOT ILLUMINATED DURING DAYLIGHT. BECAUSE OF THIS, UNDER BRIGHT SUNNY CONDITIONS, WHEN THE DRIVER GLANCES AT THE SPEEDOMETER DISPLAY, HIS EYES CANNOT IMMEDIATELY ADJUST TO READ THE VEHICLE WITHOUT TAKING HIS EYES OFF THE ROAD AHEAD TO KNOW HIS SPEED.

Look up ODI 11185139 at NHTSA ↗

513.9%
ODI 11278660 · 25,000 mi

AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY S…

Look up ODI 11278660 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

311.5%
ODI 11575822

There is a safety design flaw with the dash lights. If the headlights are ON The dash lights are turned down to a significantly lower illumination automatically and cannot be turned back up to full brightness. This is a big issue when driving with your head lights on during daylight rain/fog. The dash lights won't turn up to full brightness and are very difficult to read, especially for anyone over 50 years old when the head lights are turned on. Alabama law requires head lights be on, not just DRL, but head lights. The dash is VERY dim…

Look up ODI 11575822 at NHTSA ↗

16.3%
ODI 11648631

The headlights at night are too low. They only illuminate 1 car's length away and Toyota doesn't want to touch it to raise it more. I asked my local dealer SF Toyota Service Center, where I said "It feels dangerous", and they just kinda shrugged their shoulders. This is not a defect, it seems to be as intended (or at least as rolled off the factory floor) because other 2023 Prius owners agree it is aimed too low. Someone believes they were "optimized" for the Radar Cruise Control camera, and not the driver. Some also report that an internal …

Look up ODI 11648631 at NHTSA ↗

233.3%
ODI 11692080 · 1,100 mi

The contact owns a 2026 Toyota Prius. The contact stated that while driving at night, the headlights were activated, and the contact became aware of a blind spot on the roadway. The contact stated that there were dark spots coming from the driver’s side headlight. The contact stated that it was difficult to see the roadway while driving at night. There were no warning lights illuminated. The local dealer was contacted, but was unable to fix the vehicle. The dealer informed the contact that it was a new technology failure. The vehicle was not di…

Look up ODI 11692080 at NHTSA ↗

Service Brakes
18343.3%
ODI 10458505 · 1,800 mi

AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP. *JS

Look up ODI 10458505 at NHTSA ↗

22956.0%
ODI 10520768 · 650 mi

I OWN A NEW 2013 TOYOTA PRIUS V-5. WHILE ON THE FREEWAY TAKING AN INTERCHANGE. I HAD CRUISE CONTROL SET AT 65 MPH, DISENGAGING IT AS I APPROACHED THE INTERCHANGE THAT SLOWS TO 35 MPH DUE TO THE CURVE. I WAS COASTING WHEN THE CAR SUDDENLY BRAKE, INTERNAL WARNING LIGHT FLASHING, ALARM BEEPING AND SEAT BELT LOCKED UP. I WAS ALONE IN THE CAR (THANK GOD) WITH NO CARS BEHIND ME OR IN FRONT OF ME. IT WAS AN EXTREMELY WINDY DAY AND WAS TOLD BY TOYOTA THAT IT IS POSSIBLE SOMETHING BLEW IN FRONT OF THE SENSOR. THAT IN ITSELF IS ANOTHER SAFETY ISSUE. …

Look up ODI 10520768 at NHTSA ↗

9344.9%
ODI 10611282 · 3,900 mi

WE HAVE RECENTLY PURCHASED A 2014 TOYOTA PRISM THAT NOW HAS LESS THAN 4000 MILES ON THE ENGINE. IN A VERY SHORT PERIOD WE HAVE EXPERIENCED A MASS AMOUNTS OF DEFECTS WITH THE CAR. THE FIRST REPAIR WAS TOYOTA HAD TO REPLACE THE BATTERY FROM OUR HOME. THE SECOND WAS A RECALL DEALING WITH A NATIONAL RECALL WITH SOFTWARE UPDATES. ON JULY 16TH THE YELLOW LIGHT CAME ON AS SOON AS WE STARTED TO DRIVE THE CAR. IT WAS THE BRAKE INDICATOR AND THEY ASKED MY WIFE TO DRIVE IT TO THE DEALERSHIP 25 MILES AWAY? I CALLED INTO QUALITY IMPORTS TOYOTA IN FT.…

Look up ODI 10611282 at NHTSA ↗

8853.3%
ODI 10723794 · 3,200 mi

I WAS PULLING OUT OF A PARKING SPACE WHERE MY FRONT WAS UP AGAINST A BUILDING WITH A CAR ON EITHER SIDE OF ME. I REVERSED FOR ABOUT 25' WHERE A TELEPHONE POLE MANDATED THAT I MAKE A K-TURN TO GET OUT. AS I SWITCHED FROM REVERSE TO FORWARD, I SAW A SPARK AS THE CAR JET-PROPELLED FORWARD. I TRIED TO BREAK MULTIPLE TIMES, BUT THE CAR ACCELERATED THE 25' INTO THE WALL. ALL AIRBAGS DEPLOYED, AND FLUID GUSHED OUT OF THE FRONT END. THE CAR WAS DECLARED A TOTAL LOSS. I WAS TOLD BY TOYOTA AND MY INSURANCE COMPANY THAT I MUST HAVE ACCIDENTALLY ACCELERATE…

Look up ODI 10723794 at NHTSA ↗

1811.7%
ODI 10881749 · 500 mi

WHEN GENTLY APPLYING BRAKES FOR A STOP LIGHT, AND THE RIGHT WHEEL HITS A 1 AND 1/8 INCH DEEP DEPRESSION IN THE ROAD, THE BRAKES FEEL LIKE THEY MOMENTARILY RELEASE. THE DEPRESSION IS FOR A 9 INCH DIAMETER CITY WATER COVER, AND THE OVERALL DIAMETER OF THE DEPRESSION IS 12 INCHES, AND IT IS 1 AND 1/8 INCHES DEEP. THIS CAN BE REPLICATED AT THIS LOCATION AND WE HAVE ALSO NOTICED THE SAME THING HAPPENING ELSEWHERE IN TOWN.

Look up ODI 10881749 at NHTSA ↗

1415.4%
ODI 11003217 · 8,800 mi

PLEASE NOTE: THAT I HAVE OWNED A PREVIOUS GENERATION PRIUS - A 2011 - AND I AM MORE THAN AWARE THAT REGENERATIVE BRAKING WORKS ENTIRELY DIFFERENTLY THAN A CONVENTIONAL BRAKING SYSTEM. SO IN NO WAY AM I REFERRING TO THE "USUAL NOISES" THAT COME FROM REGENERATIVE BRAKING. PLEASE SEE ATTACHED DOCUMENT FOR EXPLANATION OF LIFE AND SAFETY ISSUE.

Look up ODI 11003217 at NHTSA ↗

38.3%
ODI 11103813 · 13 mi

THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.

Look up ODI 11103813 at NHTSA ↗

930.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

Look up ODI 11257336 at NHTSA ↗

428.6%
ODI 11348886 · 700 mi

MY DAD WAS DRIVING ON THE HIGHWAY. HE SAID THAT HE STEPPED ON THE BRAKES AND THE BRAKES DID NOT WORK. HE GOT INTO AN ACCIDENT IN WHICH THE ALL AIRBAGS WERE DEPLOYED AND THE CAR WAS TOTALED. THE CAR ONLY HAD 700 MILES. I BELIEVE THIS WAS THE SECOND TIME THAT MY DAD DROVE THIS CAR ON THE HIGHWAY. MY MOM, WHO WAS A PASSENGER, SAID THAT THE CAR ACCELERATED VERY QUICKLY. PRIOR TO PURCHASING THIS CAR, MY DAD HAD DRIVEN A PRIUS (2010 - 2012?), SO HE WAS VERY FAMILIAR WITH THE FEEL OF THE PRIUS. THE CLAIM # IS [XXX]. ATTACHED PLEASE FIND …

Look up ODI 11348886 at NHTSA ↗

116.7%
ODI 11526893

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

Look up ODI 11526893 at NHTSA ↗

416.7%
ODI 11509383 · 10,000 mi

The contact owns a 2022 Toyota Prius. The contact stated that on two separate occasions while shifted into reverse, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he applied extra pressure and turned off the hybrid power system to stop the vehicle. No warning lights were illuminated. The contact was concerned that the failure could cause an accident or potential injury. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage …

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210.5%
ODI 11587370

The 12 volt battery was low, apparently from opening and closing doors during a camping trip. After a few days of sitting unused, I attempted to drive the vehicle. I pushed the start button and the car indicated that it was "ready". When I went to shift the transmission into Drive, the transmission went into Neutral instead and stuck there. At the same time, "low battery" indicators began flashing and the displays started blanking out and flashing. I again attempted to shift into Drive so that I could initiate the gas engine and recharge the ba…

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27.7%
ODI 11613797 · 3,000 mi

The contact owns a 2024 Toyota Prius. The contact stated that while parallel parking and straightening the vehicle, he tapped the accelerator pedal, and the vehicle suddenly accelerated aggressively and crashed into a stoop. While reversing previously on three occasions, the vehicle braked suddenly without application with no object in the surrounding area. There were no reported injuries. The air bag deployed. There was smoke detected from the engine. There was no reported fire. A police report was filed. The local dealer was not contacted. Th…

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212.5%
ODI 11652443

As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away. My foot was on the brake during this and the car did not brake automatically, or engage any other sort of safety measure. This was terrifying and I could have easily hit a pedestrian or injured myself and the passengers of my vehicle on impact. I completely lost control of the vehicle's braking …

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00.0%

No examples available for this selection.

Electrical System
4911.6%
ODI 10452430 · 5 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HANDS-FREE PHONE SYSTEM. THE CONTACT EXPRESSED CONCERNS THAT HE HAD TO ACTIVATE TOO MANY BUTTONS IN ORDER TO OPERATE THE PHONE SYSTEM. AS A RESULT, THE CONTACT FELT THAT THE SYSTEM COULD CREATE A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA…

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4912.0%
ODI 10512891 · 20 mi

TOYOTA PRIUS EMITS A LOUD AND DISTRACTING BEEPING TONE INSIDE THE CABIN WHEN PLACED IN REVERSE. THE TONE IS SO LOUD THAT A DRIVER MAY NOT HEAR SHOUTS, A HORN, OR OTHER EXTERIOR NOISE INDICATING A HAZARD WHILE REVERSING. TOYOTA DEALERSHIPS CHARGE HUNDREDS OF DOLLARS TO TURN OFF THE INTERIOR BEEPING, DESPITE THE EVIDENT SAFETY HAZARD IS POSES. *TR

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3115.0%
ODI 10599173 · 429 mi

I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS AR…

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2615.8%
ODI 10679356 · 400 mi

A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION.…

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1711.0%
ODI 10887682

RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.

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1011.0%
ODI 10971466 · 1,600 mi

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

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25.6%
ODI 11296751 · 19,100 mi

ERROR CODES P0113 AND P0102 AND WARNING MESSAGES FOR CHECK ENGINE AND ICS MALFUNCTION* LAPPEARED WHEN STARTING THE GARAGED VEHICLE IN APPROXIMATELY 55F ROOM TEMPERATURE. TOYOTA OF ESCONDIDO AND TOYOTA'S CUSTOMER CARE TELEPHONE CENTER EXPLAINED THAT THEY WILL NOT INSPECT (ALTHOUGH UNDER THE 3-YEAR/36,000 MILES WARRANTY) WITHOUT A SERVICE FEE. ONLINE, REPORTS THAT A FAILING 12V BATTERY MAY CAUSE MULTIPLE CODES TO BE TRIGGERED WERE ALSO MET WITH A REQUEST FOR A $110 DIAGNOSTIC FEE. THE BATTERY IS ALSO UNDER THE 3-YEAR/36,000 MILE WARRANTY. ER…

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413.3%
ODI 11468535

Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.

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214.3%
ODI 11319576 · 1,325 mi

THE MULTI INFORMATION DISPLAY THAT SHOWS THE SPEED, FUEL, AND OTHER DRIVING METRICS STOPPED WORKING, I AM NOT ABLE TO SEE HOW FAST I AM GOING, HOW MUCH FUEL IS LEFT, ODOMETER OR OTHER ITEMS THAT IS DISPLAYED THERE.

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116.7%
ODI 11526893

The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.

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416.7%
ODI 11522794

Problem is with what Toyota calls the Combination meter of the Instrument Cluster. Problem is that displayed icons are washed out and/or unreadable under conditions of normal sunny skies. (There is no problem during darkness or overcast skies). Specifically, (going from left to right), "Headlight high beam indicator," "Shift position indicators," "Cruise control indicator," and Passenger Air Bag status indicators are washed out or unreadable. The result is that important safety information is denied to the driver. Toyota of Nashua has inspec…

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526.3%
ODI 11526332

Driving at highway speed on Interstate 30. Warning lights came on the dashboard. The Prius began to stall. Could not steer vehicle to shoulder. Prius came to a stop in the outside lane of travel. Rear-ended by Tractor Trailer rig. Passenger died. Driver sustained serious injuries. Witnesses called 911 prior to the collision to report that a vehicle had stalled on the interstate with its flashers on.

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415.4%
ODI 11601642

This NHTSA web site adivses owners to "file an online complaint" if "... the manufacturer has failed to remedy the recall in a timely manner..." It is NHTSA #24V274 and has been active for 11 weeks without the manufacturer's remedy. There is no public estimate of a date for this recall to be addressed, except for a vague "third quarter of 2024" which implies an additional 11 weeks for any remedy to be provided. I think that 22 weeks is not a remedy in a "timely manner."

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637.5%
ODI 11668775

The wireless charging in my vehicle and others have reported the same problem. The phone gets so hot to the touch while charging that it is causing cell phones to shutdown and possibly damage them. There needs to be a update to provide cooling air to the charging area to avoid customers phone damage or worse a possible fire due to the extreme temperature the phones are obtaining.

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233.3%
ODI 11701355

The two outside rear view mirrors on the 2026 Prius have an adjustment problem. When attempting to adjust them they will freeze (won't move), move intermittently, and jerk. The Toyota dealer told me that it is a known problem and all 2026 Priuses have the same problem. He further informed me that Toyota is aware of the problem. He went to another new Prius on the dealership lot and found that its outside rear view mirrors do the very same thing. This is a serious safety issue and the manufacturer should address and remedy it. Toyota nor …

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Service Brakes, Hydraulic
112.6%
ODI 10445290 · 2,000 mi

SUNDAY DEC. 11TH: PULLING OUT OF CHICAGO GARAGE, CAR MAKES ODD ROTATIONAL NOISE. THE SOUND SEEMS TO GO AWAY AFTER ABOUT A BLOCK OR SO OF DRIVING. THE DEALERSHIP IS CLOSED AND I AM BOOKED UP WITH CLIENTS, SO I CONTINUE TO TEST AND SEE IF TEMPERATURE OR ENVIRONMENT EFFECT THE NOISE. THE NOISE APPEARS TO ONLY HAPPEN ON A 'COLD START' BUT ALL OTHER FACTORS DO NOT SEEM TO SHOW AN IMPRESSIVE CHANGE. DEC. 15TH: I CALL TOYOTA CORPORATE AND FILE A COMPLAINT, THEN PER THEIR DIRECTION, CALL THE DEALER AND MAKE AN APPOINTMENT TO HAVE THE NOISE PROBLEM …

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82.0%
ODI 11511590 · 141,000 mi

The contact owns a 2013 Toyota Prius. The contact stated while driving 30 MPH, the brakes, ABS, and an unknown warning light were illuminated. The brake pedal was depressed but the vehicle failed to respond. The contact depressed the brake pedal to the floorboard and the brake pedal responded. The contact stated that there was a 30-foot stopping distance delay. The contact veered to the side of the road. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The dealer informed the contact that the vehicle could not be…

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73.4%
ODI 11151142 · 176,619 mi

THE CAR BRAKES FAILED AT LOW SPEEDS (10-15 MPH) AND BUMPED INTO THE CAR IN FRONT IN A STOP-AND-GO TRAFFIC ON THE WET FREEWAY AFTER A RECENT RAIN. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO TOUCH THE FLOOR, AS IF THE BRAKE PEDAL WAS DISENGAGED FROM THE BRAKING SYSTEM AND THE ABS LIGHT DID NOT TURN ON AT THE TIME OF BRAKING. THE CAR WAS DRIVING IN THE STRAIGHT LINE AND IMMEDIATELY BEFORE THIS I WAS ABLE TO SUCCESSFULLY BRAKE THE CAR ON THE VERY SAME TRIP. SO THE PROBLEM IS INTERMITTENT. THIS IS THE SECOND TIME WITH THIS CAR, AS MY SPOUSE ALSO EXPER…

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42.4%
ODI 11688356 · 186,000 mi

The contact owns a 2015 Toyota Prius. The contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal went to the floorboard, and the vehicle hesitated while responding. The traction control, ABS, BRAKES, and cruise control warning lights were illuminated. The vehicle was taken to Gasket Masters Inc, where it was diagnosed and determined that the ABS assembly was leaking fluid into the braking system, and the ABS module had failed, causing the brake pump to fail. The vehicle was not repaired. Additionally…

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10.6%
ODI 11747244 · 100,028 mi

The contact owns a 2016 Toyota Prius. The contact stated that while the vehicle was on and running, the ABS and traction control warning lights illuminated, and the messages "Braking Power Low - Stop in a Safe Place”, “See Owner's Manual", "Braking Power Low - Visit the Dealer", and "ABS Malfunction - See Dealer" were displayed. The contact stated that while driving approximately 35 MPH and depressing the brake pedal, the brake pedal was firm. The vehicle was taken to a dealer, and DTC: C14B6 was retrieved, indicating that the brake booster nee…

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

13.3%
ODI 11504545 · 78,000 mi

The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contac…

Look up ODI 11504545 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Vehicle Speed Control
133.1%
ODI 10459527 · 2,400 mi

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE. AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACC…

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225.4%
ODI 10503606 · 899 mi

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WOODEN STAIRCASE. THE CONTACT THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE, COMING TO A STOP IN THE STREET. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. AN ENGINEER WAS DISPATCHED TO INSPECT THE VEHICLE. THE RESULTS WERE MAILED TO THE CONTACT, STATING THAT THERE WAS NO CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT RE…

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146.8%
ODI 10597984 · 125,000 mi

WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES. THE CARS DASH LIGHTS LITE UP AND THE SLIDE INDICATOR STARTED BEEPING. THE CAR BECAME COMPLETELY UNRESPONSIVE TO THE GAS PROVIDING NO POWER WHATSOEVER. THE CAR SLID OVER THE CURB AND CRASHED INTO A HIGHWAY SIGN AND FINALLY CAME TO REST. *TR

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74.2%
ODI 10679356 · 400 mi

A BRAND NEW:2015 ONLY DRIVEN FOR TWO DAYS, WENT OUT OF CONTROL AFTER COMPLETING RIGHT TURN. DRIVER STOPPED AT RED LIGHT. TURNED RIGHT WHILE ACCELERATING WITH FULL CONTROL OF VEHICLE. COMPLETED RIGHT TURN WHILE ACCELERATING TO ATTAIN HIGHWAY SPEED IN 45 MPH ZONE. UPON COMPLETION OF TURN DRIVER TURNED STEERING WHEEL LESS THAN 2 INCHES TO DRIVERS RIGHT TO CONTINUE BEARING ON STRAIT COURSE DOWN HIGHWAY. IMMEDIATELY THEREAFTER STEERING WHEEL SHUDDERED, AND STEERING WHEEL ROTATED HARD TO THE RIGHT FOR WHAT SEEMED LIKE A 110 PLUS DEGREE ROTATION.…

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127.8%
ODI 10864287 · 180 mi

THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT APPEARS THAT IT IS.

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1314.3%
ODI 11025256 · 15,000 mi

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS. WHILE THE VEHICLE WAS PARKED, IT ROLLED WITHOUT WARNING. THE CONTACT WAS ABLE TO CATCH UP WITH THE VEHICLE BEFORE IT STRUCK A POLICE VEHICLE. THE OFFICER GAVE THE CONTACT A WARNING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN INTERMITTENTLY. THE LOCAL DEALER (ELMORE TOYOTA, 15300 BEACH BLVD, WESTMINISTER, CA, 92683) INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V741000 (SERVICE BRAKES), AND RECOMMENDED HE SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICL…

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411.1%
ODI 11220031 · 7,500 mi

I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THRO…

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310.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

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00.0%

No examples available for this selection.

116.7%
ODI 11615271 · 56,000 mi

The contact owns a 2021 Toyota Prius. The contact stated while driving approximately 35 - 45 MPH, the vehicle independently accelerated. The brake pedal was depressed but failed to stop the vehicle immediately. The contact swerved around the vehicle in front and ended up on the opposite side of the roadway. The contact attempted to avoid oncoming traffic and swerving around all the other vehicles and ended up in a ravine. The contact's husband depressed the START/STOP button from the passenger’s side to turn off the vehicle, enabling the vehicl…

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14.2%
ODI 11637566 · 25,000 mi

The contact owned a 2022 Toyota Prius. The contact stated that while idled forward into a parking space at the local car wash, the brake pedal was depressed to stop but the vehicle erroneously accelerated forward and crashed into a brick wall where it came to a stop. During the crash, the air bags did deploy and no injuries were reported. The vehicle was destroyed and later towed to an undisclosed location. No police report was filed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was…

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00.0%

No examples available for this selection.

13.8%
ODI 11721303

The way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. The component is available for inspection upon request. Once sufficiently saturated the sensor fails, and ceases function DURING VEHICLE MOVEMENT. The problem is reproducible but has not been confirmed as a pattern of failure by the dealership. As far as my recollection, the manufacturer hasn’t inspected the part. P2138 is the associated check engine code and the vehicle enters limp mode DURING TRAVEL. The check engine l…

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16.3%
ODI 11652443

As I was pulling my car into a parking space with the brake applied lightly, the car suddenly lost braking and lurched forward when the front wheels touched the curb. This caused the front of the car to jump the curb and hit a tree a foot or two away. My foot was on the brake during this and the car did not brake automatically, or engage any other sort of safety measure. This was terrifying and I could have easily hit a pedestrian or injured myself and the passengers of my vehicle on impact. I completely lost control of the vehicle's braking …

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00.0%

No examples available for this selection.

Service Brakes, Electric
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Unknown Or Other
317.3%
ODI 10806773 · 91,000 mi

MY PASSENGER SIDE SUN VISOR JUST COMPLETELY FELL OUT WHILE DRIVING DOWN THE ROAD. IT HAS RARELY BEEN USED (MY CAR IS A 2012 WITH HIGH MILES AND MOST OF THE TIME I TRAVEL ALONE). THIS COULD HAVE EASILY CAUSED A DISTRACTION OR CRASH. I NOTICED THAT THERE ARE SEVERAL COMPLAINTS ABOUT OTHER TOYOTA MODELS / YEARS.

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4912.0%
ODI 10552479 · 3,470 mi

SHIFTED INTO DRIVE AND CAR WENT TO REVERSE. THIS IS 4TH OCCURRENCE OF THIS ISSUE.

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2512.1%
ODI 10586968

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

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159.1%
ODI 10872601 · 12,700 mi

WHILE DRIVING IN A PARKING LOT, THE BRAKES WERE PRESSED TO SLOW DOWN THE CAR TO TURN INTO A PARKING LANE. HOWEVER, INSTEAD OF BRAKING THE CAR ACCELERATED. THE BRAKES WERE PRESSED AGAIN, AND THE CAR CONTINUED TO ACCELERATE. THE CAR FINALLY STOPPED, APPROXIMATELY MIDWAY DOWN THE PARKING LANE. AS A RESULT, MY MOTHER AND I WERE INVOLVED IN A MINOR CAR ACCIDENT.

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3019.5%
ODI 10870145 · 15 mi

THE CENTER DISPLAY HAS A MIRROR HIGH GLOSS/GLARE FINISH. BECAUSE OF THIS MIRROR FINISH, WHEN THE SUN IS AT AN ANGLE COMING THROUGH EITHER THE SIDE OR BACK WINDOWS, THE SUN IS REFLECTED BACK INTO THE DRIVER'S EYES. THERE SHOULD BE A RECALL ON THE CAR TO REPLACE CENTER DISPLAY TO PREVENT ACCIDENTS.

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1112.1%
ODI 10971466 · 1,600 mi

WE PURCHASED A 2017 TOYOTA PRIUS ON JANUARY 29TH 2017 AND ON MARCH 22ND 2017 THE CAR CAUGHT ON FIRE OUT OF NO WHERE. THE CAR WAS PARKED AND OFF WHEN SMOKE BEGAN TO COME OUT FROM THE AROUND THE SHIFT CHANGER AND THE TOUCH SCREEN AREA. AFTER A FEW SECONDS THE CAR WAS COMPLETELY ON FIRE.

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513.9%
ODI 11074394 · 590 mi

THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WENT IN. I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED AUTOMATICALLY ON NEUTRAL. AFTER, 3 TRIES, THE CAR FINALLY WAS ABLE TO GO FORWARD WITHOUT STRUGGLE. 2) I WAS TRYING TO BACK IN ONE OF THE SPOT (FLAT GROU…

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826.7%
ODI 11254774 · 7,210 mi

TOYOTA PRIUS 2019 CAN ONLY CHANGE ITS MAP MODE FREEWAY EXIT INSET WHILE DRIVING AT 55 MPH. I MUST TAKE MY EYES OFF THE ROAD TO FIND AND PRESS THE CORRECT BUTTONS ON THE NAVIGATION SCREEN. SEEMS TO BE A PROBLEM WITH ALL GENERATION 4 PRIUS'S. YOU CANNOT CHANGE IT WHEN PARKED. THE PICTURE SHOWS THE OPTIONS WHEN PARKED.

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535.7%
ODI 11385018 · 29,084 mi

ORIGINAL TIRES FROM DEALERSHIP

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116.7%
ODI 11416154 · 5,200 mi

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

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520.8%
ODI 11458517

Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process

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315.8%
ODI 11574034

My car was less than 6 months old when a crack began to appear in the windshield. It started at the base of the windshield by the hood. There was no impact and no reason for this crack to appear, it was spontaneous. It hampers my vision and must be replaced at my expense according to the dealership. I am reporting this because I'm reading about other Prius owners who have had a similar problem.

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934.6%
ODI 11588641

This car doesn’t come with a spare tire. Lots of new cars don’t have them. This is a major safety hazard. It should be illegal to sell cars without them. Not only does the little kit they give you work with a puncture but the remedy ruins the tire so it can’t be repaired. All car manufacturers should be required to have a spare tire.

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318.8%
ODI 11648206

2023+ Toyota Prius models display an advertisement on the touchscreen head unit and there is no way to remove it besides subscribing to Toyota's optional "Drive Connect" feature. Displaying an advertisement to the driver of a car that cannot be turned off without paying is a safety hazard.

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00.0%

No examples available for this selection.

Engine
317.3%
ODI 10472441 · 9,550 mi

HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR

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379.0%
ODI 10525571 · 2,300 mi

WHILE SLOWING DOWN FOR A RED LIGHT THE CAR'S ELECTRONICS MADE A BEEPING NOISE, ALL THE DASH LIGHTS CAME ON, THE GAS GAUGE DISPLAYED A RAPIDLY DROPPING QUANTITY, THEN WENT BACK UP TO HALF FULL. A RED TRIANGLE WAS DISPLAYED ON THE DASH DURING THIS TIME. DURING THIS TIME, THE CAR WAS COMPLETELY DISABLED AND UNABLE TO MOVE AND WAS SITTING IN THE INTERSECTION. I TRIED MULTIPLE TIMES TO RESTART THE CAR, THE DASH LIGHTS WOULD COME ON, BUT THE CAR WASN'T ACTUALLY RUNNING OR RESPONDING TO PEDAL INPUTS. AFTER 7 MINUTES THE CAR FINALLY STARTED B…

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178.2%
ODI 10579397 · 8,858 mi

WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE SHOULDER OF THE HIGHWAY WHERE IT CAME TO A HALT. THE EXPERIENCE OF TRYING TO CONTROL A CAR WITH A STALLED ENGINE AND SAFELY STEER IT TO THE SHOULDER IN HEAVY TRAFFIC WAS TERRIFYING TO SAY THE LEAST. THE CAR WAS TAKEN STRAIGHT TO THE DEALER WHERE IT …

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84.8%
ODI 10862058 · 10,000 mi

WHILE ACCELERATING FROM A STOP, AND TURNING ONTO A HIGHWAY TO MERGE INTO MOVING TRAFFIC, THE ENGINE BRIEFLY STALLED FOR A FEW SECONDS AFTER I HAD ALREADY ENTERED THE TRAFFIC LANE AND WAS ATTEMPTING TO ACCELERATE TO TRAFFIC SPEED..

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1711.0%
ODI 10906232

THE CAR STARTED TO BURN LOT OF OIL. LIKE 1 QUART FOR EVERY 1000 TO 1200 MILES. WHEN I GOOGLED, I SAW I WAS ONE IN A MILLION AS ALREADY PRIUS OWNERS WERE SHOUTING ABOUT THIS ISSUE ONLINE. WHEN I CALLED AND EXPLAINED THE PROBLEM TO AUTONATION DEALER IN TEMPE, HE CLEARLY UNDERSTOOD THIS PROBLEM(BECAUSE HE FACED THE COMPLAINTS) AND HE SAID IT WOULD COST 6000 BUCKS TO FIX. TOYOTA IS NOT READY TO EXTEND THE WARRANTY FOR THIS PROBLEM. BUT, THE DEALER IS READY TO BUY THIS CAR FOR JUST 1000 BUCKS. MY CAR'S CURRENT VALUE IN KBB IS 7800 BUCKS.

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1213.2%
ODI 11111877 · 5,000 mi

CAR STARTED BY ITSELF WHEN IT WAS PARKED IN A DRIVEWAY IN HOT WEATHER IN THE SUN. MY KEY FOB DOES NOT HAVE A REMOTE STARTING MECHANISM - ONLY DOOR UNLOCK AND LOCK CAPABILITY.

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25.6%
ODI 11230722 · 8,600 mi

TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY, VALLEJO, CA 94591, [phone removed]) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.

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620.0%
ODI 11257336 · 61 mi

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT REA…

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17.1%
ODI 11524726

On May 16, 2023 I was slowly driving out of a market parking lot when the car suddenly accelerated, full throttle, and speeded across the street (Colusa Avenue, Berkeley, CA), crashing head on into a fence. Immediately after the crash, the dashboard displayed the following: "Check Engine (!) A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected." The car was towed and is now at a body shop selected by my insurance company, AAA.…

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233.3%
ODI 11416154 · 5,200 mi

CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I AM WORRYING TO SELL MY CAR BECAUSE OTHER DRIVER WILL GET INJURY. THIS IS THE NEW CAR ONLY 7000 MILES.

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28.3%
ODI 11438940

Carfax notified us that our vehicle was part of a recall on 9/24/21. Toyota never contacted us. I contacted Toyota Corporate the week of Oct. 18th and they contacted the dealer (Hudson Toyota in Jersey City) and the dealer said they had a fix. I brought it in and the service department said there was a mistake and the fix wasn't available. When I contacted them again the week of Oct. 25th they said they had a fix and made me a service appointment on Nov. 9th. However when I went on NHTSA website it says that consumers will only be notified …

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Service Brakes30,500–123,000 mi80,000 mi139
ODI 10458927 · 100 mi

NOTICED BRAKES BREAKING INTERMITTENTLY ABOUT A WEEK AFTER PURCHASE. DISMISSED IT BECAUSE OF WEATHER AND IT WAS A NEW CAR, THOUGHT IT WAS JUST DIFFERENT FEEL FROM MY LAST VEHICLE. I DON'T DRIVE OFTEN AVERAGING 10,000 MILES OR LESS PER YEAR, SO WHEN I NOTICED THIS PROBLEM REPEATING, AND ACTUALLY NEAR CAUSING AN ACCIDENT I GOT CONCERNED. TOOK IT TO THE DEALERSHIP TODAY, THEY FOUND NOTHING WRONG, AND ON THE WAY HOME EXPERIENCED THE SAME PROBLEM. THE INABILITY TO STOP COMPLETELY PRESENTS A HAZARD, ESPECIALLY WHEN THIS OCCURS UNDER NORMAL BRAKING CON…

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ODI 10459051 · 15,000 mi

WHEN I PUSH ON THE BRAKES AND I HAPPEN TO GO OVER A BUMP OR A POT HOLE, MY PRIUS SPEEDS UP. IT ACCELERATES WHEN I TRY TO DECELERATE. I HAVE TO PUSH HARDER ON THE BRAKES TO REALLY SLOW THE CAR DOWN. THIS PROBLEM HAPPENS WHEN I'M DRIVING AT AROUND 40MILE/HR. I HAVE A 2011 TYPE III PRIUS. I TOOK MY CAR TO THE TOYOTA DEALER AND THEY CLAIMED THAT THEY COULD NOT REPRODUCE THE PROBLEM. THIS IS TOTAL BS BECAUSE AS SOON AS I GOT IT BACK FROM THEM I COULD REPRODUCE THE PROBLEM ON MY WAY BACK HOME. PLEASE ADVISE ME OF WHAT TO DO. [XXX] …

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ODI 10460127 · 9,040 mi

ON APRIL 3 2012 WE DROVE OUR 2011 TOYOTA PRIUS TO A FULL AND COMPLETE STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. WHILE WE WERE STOPPED, THE CAR SURGED FORWARD APPROXIMATELY 5 FEET BEFORE COMING TO A STOP. MY WIFE, WHO AS DRIVING LOOKED DOWN TO CHECK THAT HER FOOT WAS ON THE BRAKE. WHILE STARING AT HER FOOT SQUARELY ON THE BRAKE, THE CAR SURGED FORWARD AGAIN ABOUT 3 FEET. THE CAR THEN SURGED FORWARD AGAIN ABOUT ONE FOOT BEFORE STOPPING. LUCKILY THERE WAS NO CROSSING TRAFFIC, PEDESTRIANS OR ANY OTHER OBSTRUCTIONS. NO COLLISION OCCUR…

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Electrical System46,000–128,000 mi80,464 mi41
ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 10586089 · 67,000 mi

WEDNESDAY APRIL 30 2014 I WENT TO CHURCH, WHEN I CAME OUT AND GOT BACK IN MY CAR LIGHT WAS OUT. THEY WERE BURNING. *TR

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ODI 10605946 · 50,000 mi

OWNER OF VEHICLE DRIVING TO WORK WHEN THEY OBSERVED A RED GLOW IN FRONT OF THEM. THE OWNER THEN OBSERVED SMOKE FROM THE FRONT. THE OWNER PULLED OFF ROADWAY AND MORE SMOKE DEVELOPED. THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE CONSUMED THE PASSENGER COMPARTMENT. A FIRE SCENE EXAMINATION WAS PERFORMED AND THE ORIGIN WAS DETERMINED TO BE IN THE PASSENGER SIDE DASH AREA WHERE CIRCUIT BOARDS AND WIRING BUNDLES WERE LOCATED. THE FIRE RESULTED IN A TOTAL LOSS OF THE VEHICLE. *TR

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Exterior Lighting41,250–85,750 mi68,000 mi38
ODI 10448023 · 1,242 mi

STARTING ON/ABOUT FEBRUARY 1ST, 2011, ANY POINT SOURCE OF LIGHT (I.E., TRAFFIC SIGNAL, HEADLIGHT, TAILLIGHT) VIEWED THROUGH THE FRONT WINDSHIELD CREATES AN OPTICAL EFFECT OF MULTIPLE IMAGES. THE EFFECT TYPICALLY MANIFESTS AS A TRIPLE IMAGE WHEN THE LIGHT IS VIEWED FROM A DISTANCE -- ONE FALSE IMAGE, EACH ABOVE AND BELOW THE ACTUAL LIGHT. AS THE LIGHT SOURCE IS APPROACHED, THE IMAGES CONVERGE ON THE CENTER (ACTUAL) LIGHT SOURCE, GOING FROM THREE (ONE FALSE ABOVE AND BELOW) TO EVENTUALLY ONE IMAGE WHEN THE LIGHT SOURCE IS VERY CLOSE (SUCH AS A …

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ODI 10490549 · 26,000 mi

HIGH INTENSITY DISCHARGE (HID) BULB IN FRONT PASSENGER SIDE HEADLIGHT WENT OUT. NO EXPLANATION FOR WHY THIS OCCURRED; IT SIMPLY BURNED OUT. THESE BULBS SHOULD LAST A LOT LONGER THAN 26,000 MILES. *TR

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ODI 10493291 · 48,200 mi

SIMULTANEOUS FAILURE OF BOTH LOW BEAM HEADLIGHTS. VEHICLE WAS PARKED AND SHUT DOWN IN A PARKING LOT WITH BOTH HEADLIGHT LOW BEAMS OPERABLE. UPON RETURN TO THE VEHICLE APPROXIMATELY 15 MINUTES LATER, NEITHER LOW BEAM FUNCTIONED, REQUIRING AN EXTENDED NIGHT DRIVE WITH HIGH BEAMS (FULLY FUNCTIONAL). UPON EXAMINATION THE NEXT DAY, BOTH LOW BEAMS BULBS WERE BURNED OUT AND REPLACED. PRIOR TO REPLACEMENT, CONTACT WITH DEALER RESULTED IN NO ASSISTANCE OR INFORMATION (THEY SUGGESTED IT WAS SIMPLY COINCIDENCE.) *TR

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Engine76,250–150,000 mi114,740 mi38
ODI 10457152 · 3,500 mi

STARTED CAR AFTER PROLONGED PERIOD OF COLD SOAK (PARKED FOR ONE WEEK OUTSIDE IN TEMPERATURES AROUND THE FREEZING MARK). ENGINE EXHIBITED A LOUD KNOCK/RATTLE AND HAD A DELAYED THROTTLE RESPONSE AS I WAS PULLING OUT ONTO THE STREET. HAD TO SHUT ENGINE DOWN (WITH VEHICLE LOCATED IN STREET, SAFETY CONCERN) TO STOP LOUD KNOCK AND RE-START ENGINE. RATTLE/KNOCK HAD DISAPPEARED. TOYOTA DEALERSHIP WHEN PRESENTED WITH ISSUE AND TOYOTA ISSUED TSB (T-SB 0012-10) ON THIS VERY ISSUE DECLINED TO PERFORM NECESSARY WORK SINCE THEY WERE NOT ABLE TO "RECREATE…

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ODI 10480584 · 20,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED A LEAK COMING FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WERE SPIDERS IN THE HVAC DRAINAGE HOSE AND THE SPIDERS HAD CREATED A NEST EGG IN THE HOSE, WHICH CAUSED THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE FAILURE WAS NOT COVERED UNDER HER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000. THE…

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ODI 10562720 · 43,800 mi

ON JAN. 18TH, 2014 I WAS LEAVING FL TO RETURN TO NC, WHEN I STARTED UP MY PRIUS AND WAITED FOR THE GAS ENGINE TO START, IT DID NOT WANT TO START. IT SOUNDED LIKE A DIESEL ENGINE, MAKING A LOUD KNOCKING NOISE AND THE WHOLE CAR SHOOK. I TURNED THE CAR OFF AND THEN RESTARTED IT A COUPLE OF TIMES, BUT DID NOT EXPERIENCE THE ISSUE AGAIN. I DROVE BACK TO NC AND DID NOT EXPERIENCE THE ISSUE AT ALL. THE CAR WAS DUE FOR MAINTENANCE, SO B-4 TAKING IT IN, I RESEARCHED THE ISSUE ONLINE. I FOUND NUMEROUS PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM ON THE …

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Air Bags32,500–103,826 mi65,145 mi18
ODI 10413491 · 1,200 mi

PURCHASED A NEW 2011 TOYOTA PRIUS FROM RAHAL TOYOTA, [XXX] ON 07/02/2011. CAR WAS MANUFACTURED IN 03/2011. ON 07/17/2011 A CAR MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF US AND THE FRONT OF THE PRIUS STRUCK THE PASSENGER SIDE OF THE OTHER CAR AT APPROX. 45 MPH. THE PRIUS AIRBAGS DID NOT DEPLOY AND THE ENGINE/ HYBRID SYSTEM CONTINUED TO RUN. EMERGENCY PERSONNEL REPORTED THAT THEY HAD JUST TAKEN A CLASS ON HYBRID CARS AND SAID THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND THE COMPUTER SHOULD HAVE SHUT THE CAR DOWN AS SOON AS THE IMPACT OCCURR…

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ODI 10453247 · 8,000 mi

TL* THE CONTACT OWNED A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING 8 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE PASSENGER SIDE DOOR. THE DRIVER'S SIDE SAFETY BELT FAILED TO RETAIN THE DRIVER, CAUSING INJURIES TO THE BACK AND NECK. THE POLICE WERE NOTIFIED AND A REPORT WAS ON FILE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 8,000. UPDATED 04/19/12*LJ THE CONSUMER ALSO STATED THE AIR BAG FAILED TO DEPLOY. TOYOTA SENT THE CO…

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ODI 10498096 · 25,000 mi

I AM AN EXCELLENT DRIVER. I PURCHASED THIS PRIUS IN THE SUMMER OF 2011. WE (MY WIFE AND YOUNG DAUGHTER) WERE PROCEEDING ON JUANITA DRIVE N.E. IN KIRKLAND, WA. MY WIFE AND I AGREE THAT OUR SPEED WAS APPROXIMATELY 30-33 MPH AND THAT THERE WERE APPROXIMATELY 3+ CAR LENGTHS BETWEEN US AND THE VEHICLE IN FRONT OF US. THE WEATHER WAS DRY AND SUNNY. SUDDENLY, A VEHICLE THREE VEHICLES AHEAD OF US STOPPED TO MAKE A LEFT TURN, AND THE TWO VEHICLES BEHIND IT WERE ABLE TO STOP. I IMMEDIATELY APPLIED MY BRAKES TO THE FLOOR AS SOON AS I OBSERVED THE ST…

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Unknown Or Other60,550–115,000 mi90,100 mi15
ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 10759621 · 29,000 mi

LEFT CAR RUNNING THE NIGHT BEFORE. DIDN'T KNOW IT. LOCKED CAR THAT EVENING. BATTERY DEAD NEXT DAY. SHOULDN'T THERE HAVE BEEN A WARNING WHEN I LOCKED CAR, THAT CAR WAS NOT OFF?

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ODI 10871324 · 58,100 mi

I WAS DRIVING ON A HIGHWAY IN THE COUNTRY, GO ABOUT THE SPEED LIMIT OF 55 WHEN I HEARD A VERY LOUD SOUND LIKE AN EXPLOSION OR GUNSHOT. I HAD THE COVER TO THE SUNROOF OPEN AND WHEN I LOOKED UP I COULD SEE THAT THE SUNROOF WAS SHATTERED, CRACKLED EVERYWHERE, BUT INTACT. WHEN I PULLED OVER TO LOOK AT IT FROM THE OUTSIDE, I COULD NOT SEE ANY DEBRIS FROM ANYTHING THAT WOULD HAVE HIT IT.. INSTEAD IT APPEARS TO BOW FROM UNDERNEATH AND THE SIDES HAVE LINEAR CRACKS ALL AROUND. I WAS NOT CLOSE TO ANOTHER VEHICLE WHEN IT HAPPENED EITHER, SO I DO NOT SEE …

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Vehicle Speed Control7,450–88,500 mi20,500 mi22
ODI 10396689 · 900 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY ACCELERATE FORWARD WHILE PRESSURE WAS BEING APPLIED TO THE BRAKES. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER TOOK A COMPLAINT ON THE CONTACTS BEHALF BUT PROVIDED NO FURTHER ASSISTANCE. THE CURRENT MILEAGE WAS 2,000 AND THE FAILURE MILEAGE WAS 900.

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ODI 10441676 · 15,956 mi

THE CAR SUDDENLY DECELERATED FROM 65 MILES AN HOUR TO ABOUT 5 MILES PER HOUR WHILE DRIVING ON A HIGHWAY AT NIGHT WITH THE SHOULDER BLOCKED DUE TO ROAD CONSTRUCTION. THIS SAME PROBLEM WAS PRESENT IN THE 2004 PRIUS AND WAS APPARENTLY THE SUBJECT OF NHTSA INVESTIGATION. THERE WAS A RECALL ISSUED ON NOVEMBER 30, 2010 FOR 650,000 UNITS OF THE 2010 PRIUS. TOYOTA HAS NOT BEEN ABLE TO DETERMINE THE CAUSE OF THIS PROBLEM IN THE EARLIER MODELS AND ADMITS IT DOESN'T KNOW THE CAUSE OF THE PROBLEM IN THE 2011 PRIUS. THIS DEFECT PRESENTS A GREAT DANGER, ESPE…

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ODI 10456141 · 7,200 mi

DROVE OVER A SPEED HUMP, AND AS THE FRONT TIRES HIT THE LEVEL PAVEMENT, THE CAR LURCHED FORWARD. RESPONDED TO BRAKES JUST FINE. HAPPENED AGAIN A WEEK LATER AS BOTH FRONT TIRES SIMULTANEOUSLY WENT OVER AN EDGE DROPOFF AT A CONSTRUCTION AREA. *TR

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Power Train2,235–154,500 mi60,000 mi15
ODI 10393790 · 970 mi

NEW 2011 TOYOTA PRIUS SHOOK VIOLENTLY UPON STARTUP. SEVERE ENGINE NOISE FOR 10 SECONDS UNTIL SMOOTHING OUT AFTER 40 SECONDS. DASHBOARD AND BODY PANELS VISIBLY RATTLING. ONLY 970 MILES ON ODOMETER. CHECKED INTERNET, AND FOUND MANY OTHERS WITH SAME PROBLEM. WORRIED ABOUT DRIVETRAIN DAMAGE. *TR

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ODI 10423463 · 3,500 mi

MY 2011 PRIUS II INTERMITTENTLY GOES INTO REVERSE WHEN I SHIFT INTO DRIVE. APPROXIMATELY 10 TIMES NOW SINCE BEGINNING. TWICE IT HAS GONE INTO DRIVE WHEN I HAVE SHIFTED INTO REVERSE.

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ODI 10432919 · 800 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING 55 MPH WHENM THE VEHICLE UNEXPECTEDLY SHIFTED INTO NEUTRAL AND A WARNING BELL SOUNDED. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT SHE MAY HAVE BEEN INADVERTENTLY PRESSING THE PARKING BUTTON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 800.

Look up ODI 10432919 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

4 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-124None
ODI 11628464

12 months ago we noticed a vibration while braking at very slow speed/creeping forward that worsened over time. We didn’t understand the significance at the time. In addition, we noticed more recently the brake pump running more and more frequently, even when the brakes weren’t being pressed. We suspect some sort of problem with the brake booster. This has had many claims against Toyota where my break booster is going out, and I have called toyota to assist since they've had a class action lawsuit that caused them to assist with recalls on vehi…

Look up ODI 11628464 at NHTSA ↗

ODI 11629087

I have been doing some research, and the brake actuator and ABS system failing is a common problem on these cars. Mine recently started acting up and they used to replace it for free. I got my Prius only 6 months ago and have not had any luck getting Toyota to replace it. This needs to be recalled it is a serious safety hazard if the brakes suddenly give out. They should be replacing this free on all cars having this issues and they are aware of the issue (Toyota). The brakes suddenly stopped working well and lights came on in this exact instan…

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ODI 11629190

Attached is a report from the Florida Attorney General's project office. Vehicle front headlight bulbs burn out prematurely and frequently and without warning causing reduced visibility at night on dark roads. This is a common and on-going problem for Toyota and other manufacturers and me. Toyota recognized this and issued its own recall ending in 2019, but my car was missed. The 'fix' for me is advice that I should drive my car with high beams on, but in bad weather or on-coming traffic this fix is also a safety hazard. My fear is that on…

Look up ODI 11629190 at NHTSA ↗

2025-013None
ODI 11636448 · 116,000 mi

The contact owns a 2011 Toyota Prius. The contact stated while driving at various speeds, the vehicle lost motive power temporarily. The contact stated that upon depressing the accelerator pedal, the vehicle continued driving; however, the vehicle was operating on gasoline. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The vehicle was taken to the dealer for the recall repair. The dealer determined that the hybrid battery needed to be replaced. The dealer provided an estimate for the repair. The…

Look up ODI 11636448 at NHTSA ↗

ODI 11638853

In 11/2024, I started experiencing intermittent noises coming from the engine compartment of my 2011 Toyota Prius. The initial sound resembled the buzzing noise generated when first starting the vehicle. Then the noise started to persist for extended periods after the vehicle was turned off. It would oscillate between buzzing for approximately 10 seconds & remaining dormant for about 1 minute, repeating this cycle. The duration of these cycles could extend for up to 20 minutes. Concurrently, I experienced several instances where the brake ped…

Look up ODI 11638853 at NHTSA ↗

ODI 11640015

While driving on the interstate, the "brake", "TCS", and "ABS" lamps lit up. The brake pedal was stiff and couldn't be depressed. The vehicle initially did not decelerate while attempting to push down on the brake pedal. While maneuvering off the interstate on to the exit lane, the pedal remained stiff however, the vehicle did begin to decelerate. Critically, the amount of time needed to bring the vehicle to a stop was significantly longer than normal. This brake failure could have resulted in a catastrophic, life threatening and/or deadly acci…

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2025-021None
ODI 11643372

My brakes suddenly stopped responding correctly as I was pulling up to a busy road. My car went part way into traffic and I was nearly hit. After speaking to my mechanic and my local Toyota dealership, I was informed that there was a know issue with the Brake Booster and Hydraulic Accumulator on this vehicle and that Toyota had extended the warranty several times but that it no longer covered my vehicle. They never once acknowledged the safety issue and I was never notified of the risk. I believe the extended warranty was setup to avoid a recal…

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2025-033None
ODI 11647696

Brake warning came on and wouldn’t go off. Followed by continuous beeping and now the brakes are no longer working properly. You have to force the brake all the way to the ground to even come to a rolling stop. The problem first occurred on 3/8/25. The brake actuator seems to be a reoccurring problem that Toyota addressed but is no longer fixing. It is dangerous to drive my vehicle and others have said their brakes have completely failed when this problem arose.

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ODI 11648013

There were not any prior problem with my 2011 Toyota Prius' brake but it started making air pumping noises when I brake which makes me very nervous to drive my car. A local mechanic confirmed that the problem is the faulty brake booster assembly and pump. Toyota issued Customer Support Program for this problem but covered only up to 10 years from the first date of use. Although my car has less than 120,000 mileage, I have to pay for this repair and it will cost me close to $2500 at a local repair shop! I want to go to Toyota dealership to fix …

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ODI 11649170

ABS actuator and pump failure

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2025-041None
ODI 11657571 · 117,000 mi

The contact owns a 2011 Toyota Prius. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, the vehicle had unexpectedly shut off. Additionally, the transmission failed to shift into the intended gear. The vehicle was towed to the local dealer who replaced the catalytic converter, but the failure persisted. The vehicle was towed back to the dealer who diagnosed that the inverter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, bu…

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2025-052None
ODI 11659010

Our trac abs and brake lights came on and braking became more difficult but not totally gone. I took it to my mechanic (not Toyota dealer) and he said the codes were going off for the abs hydraulic system and it would be $3000 to fix! This is unacceptable. I feel like my safety is affected but no one else has been hurt YET. I’m trying to be proactive. they first appeared last month. No manufacturer, insurance agent or cop has inspected it. It can be inspected by appt. Please help

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ODI 11660213

My ability to break unexpectedly stopped working while I was on the highway during morning, rush-hour. I was going 55 mph on the highway at the time and luckily, I was on an uphill incline when they went out, thus allowing me to be able to ‘naturally’ slow down. But had I not been on an incline at that time of the brakes faulting, I would have 100% caused a wreck because I could not break at all. My emergency breaks weren’t even working, which is confusing because I thought that was the whole point of the emergency break, was for if your regula…

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2025-062None
ODI 11667050

ABS warning system on dashboard is intermittent. I hear computer noises near the front driver tire. Then the warning light goes out or reappears on dashboard. Issue is the expensive diagnostic fee that may not unearth the cause, and if cause identified the diagnostic fee cannot be applied to the expensive repair. That’s a hard pill to swallow , and not affordable given economy, and I just had all four tires replaced along with a wheel alignment. Also, the yellow tire pressure light now blinks non-stop. (Previously it blinked 3x then stayed on …

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ODI 11667266

Around 14 months ago (march 2024) I purcheded a replacment battery pack for our 2011 Toyota Prius form NexPower Energy (also going by, project lithium, sodiumhybrid) based out of CA. The battery pack is a lithum pack that replaces the orginal nickel metal hydride pack. In the beginning of June 2025, the car through an battery error and went into limp mode wile my wife was driving, when i go home and plugged in my scanner to check the battery out i noticed that the cells were out of balance and some were becoming very over charged. My fear is…

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2025-072None
ODI 11670893 · 227,000 mi

Odometer Fraud. The contact purchased a 2011 Toyota Prius. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 145,000 and at the time of registration, it was discovered that the mileage was 227,000. The contact stated that while driving at 60 MPH, the check engine warning light illuminated. The contact took the vehicle to Auto Zone and was informed that the catalytic converter had failed and needed to be…

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ODI 11675278

I' m getting ABS warning light. Dealer confirmed that I need to replace Brake Actuator and Accumulator which costs me over $3K. Dealer refused to cover under warrant though it's a known issues with TOYOTA PRIUS vehicles.

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2025-082None
ODI 11678773 · 325,000 mi

The contact owned a 2011 Toyota Prius. The contact stated while driving at an undisclosed speed in an intersection, a Ford F-150 vehicle crashed into the front driver's side of the vehicle. The contact stated he was pinned between the door and the infotainment system. The airbags failed to deploy. No warning lights were illuminated. The contact was taken to the local hospital by a friend in a private vehicle, and the contact received medical assistance. The contact sustained internal bruising and external bruising and cuts. Additionally, the co…

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ODI 11681848

Toyota issued a Customer Support Program ZJB for extended coverage of the brake booster and actuator assembly (this notice was not sent to the correct address the car was registered to with the dmv in 2019 so I never received the notice for this program) The Toyota program length was for 10 years or 150k miles. My car’s part just failed at 129k which is far below the 150k threshold. Despite being outside the 10 year window I am still under the mileage, the car is in perfect condition and this car is used for work for uber. The malfunction of t…

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2025-090None

No examples available for this selection.

2025-103None
ODI 11693462 · 95,000 mi

The contact owns a 2011 Toyota Prius. The contact stated that while driving at an undisclosed speed, the master warning light, ABS, and Brake warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the brake master cylinder and the hydraulic accumulator. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 95,000.

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ODI 11693611

Have continuous display of ABS , Brake lights for some time. Diagnosed as problems of ABS brake booster and pump. Toyota recognizes this issue but will not replace it.

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ODI 11695108

The ABS actuator on my 2011 Toyota Prius has failed, which is a known and common issue with this generation of Prius vehicles. The component causes abnormal brake pedal feel and inconsistent braking performance. The vehicle has been inspected and diagnosed by a Toyota dealership, who confirmed the ABS actuator assembly needs replacement. This failure poses a serious safety risk because it affects braking reliability and increases stopping distance, especially during sudden stops or wet road conditions. There were no warning lights or messages …

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2025-113None
ODI 11697207

ABS Brake pump booster and actuator broke and got me almost into an accident. It's a known issue and it's a safety issue because car can still run but the brake is less sensitive. Please get Toyota to honor the repair.

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ODI 11697479

VIN: [XXX] Year/Make/Model: 2011 Toyota Prius Mileage: 87,433 Date: 11/4/2025 DESCRIPTION Sudden 80% brake loss. Loss of ABS Brake Light + ABS + Traction Control lights on dash (photo attached). Known failed brake actuator (C1391) , identical to 500+ complaints in PE19-004. Toyota corporate denied coverage (email attached). This is a SAFETY RECALL issue , please reopen investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11700201

I purchased a 2011 Prius 4 years ago from a dealership. For the last 2 years, whenever I drive the car, the ABS, brake, and skid lights are on. also, there's a slightly whirring noise every few seconds from under the hood. Braking has been affected, and I've had to increase my stopping distance as a result. Also, the brake pads and rotors deteriorate faster. Apparently, this is a common problem with this type of car. I've called Toyota, and despite it being a known flaw with this car, they refuse to do anything about it.

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2025-122None
ODI 11703999

The Master Cylinder started failing while I was driving the car, the car only has 138k miles, the dashboard lit up like a Christmas tree, all the warning lights were on, and when I went to step on the brake, I had to push it all the way to the floor for any braking to happen. I remember being scared for my life because I had almost no brakes which I could've got into a serious accident or been killed had it failed completely. I took the car to the dealer and they diagnosed it with code C139: Abnormal Leak at Accumulator Assembly, and recommende…

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ODI 11707419

ABS, Slip Indicator and Brake warning lights have appeared on the cars dashboard. DTC fault code C1391 has appeared indicating a failure of the Brake Booster and Brake Booster Pump assemblies per Toyota Customer Support Bulletin (ZJB) No.: POL18-03. Loss of regenerative braking, putting the safety off occupants at risk.

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2026-012None
ODI 11711037

The abs, brake, and traction control are intermittently on and off recently. I thought that there was a visible leak in the brake fluid. But my mechanic said that there was no feasible leaks found upon inspection. The car has also been inspected in Maryland without any issues. I came across many forums that said that this is a common issue in Prius. My safety was at risk if this is due to internal failure or defect of the product, especially because I drive with my [XXX] almost everyday to take her to daycare. INFORMATION REDACTED PURSUANT TO…

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ODI 11711067

I was driving my car at over 70 mph on a highway, no check engine, no issues, just had oil changed when check hybrid system alert came on with check engine light. I started to change lanes to get to shoulder when my car just died, completely. It died in the middle of the highway merging with another major road, so I was stuck between 2 lanes of 70mph traffic on either side. The time to react to the sudden warning to my car dying was less than 2 minutes. I quickly called 911 to ask for help and was told someone had already reported my breakdow…

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2026-021None
ODI 11714885

While driving, the Brake, ABS, traction light and other light lit up. The car lurched in an odd way. I can hear the oil pressure pump turn on every 5 seconds. Toyota shops told me the master cylinder and booster pump are failing and that the brakes will stop working while driving, causing an accident.

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2026-030None

No examples available for this selection.

2026-043None
ODI 11731718

Brake Booster went out right at 160000 miles. ABS, emergency parking light, tire pressure light, and others I'm not sure if went on. Brakes felt very mushy and scary to drive.

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ODI 11732836

The brake cylinder assembly and the brake booster pump assembly failed while driving, which made braking very difficult, caused the regenerative braking to stop working, and caused multiple warning lights to come on. No warning lights, messages, or other symptoms were present prior to the sudden failure. This sudden failure could have easily resulted in a crash and/or death(s). I brought the vehicle to a Toyota dealership, and they confirmed the above issue and replaced the parts. I was told by the dealership, and also read online, that thi…

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ODI 11734183

I was driving my car and suddenly the traction , hand brake and ABS sign started showing up. I usually apply only 10% of force on brake pedal but after this I have to apply almost 60% of force to even slow down the car. Almost 90% force to stop the car It has threatened safety of my family. When diagnosed at autozone they told cannot determine error code. When reading in internet this seems to be common problem in prius. Please help is fixing the issue as it is not at my fault. This seems to be manufacturing defect.

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2026-051None
ODI 11736723

2011 Prius. 80k miles. Brake booster buzz coming on every 15 seconds now. ABs, traction and brake lights on. I’ve heard of many Prius owners with the same issue. I also have another Prius with the same issue at 120k miles. Brake booster accumulator codes popping up with 80k miles. It is a safety concern as the abs brakes don’t work. Almost every Prius is effected by this.

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2026-064None
ODI 11741498

There is a known problem with the brake booster and skid control that was a part of an customer support extended recall program. Our Prius has very low miles (less that 60,000) so the issue didn't trigger for us until recently. Unfortunately, we are out of the extended recall program of 10 years or 150,000. This doesn't seem fair since it is a known and documented issue from Toyota. Unless we fix the issue, we are at risk of losing braking control. All brake lights on the dash are on and it is currently in the shop.

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ODI 11744577

The ABS actuator (brake booster) went out suddenly. It is 100% available for inspection. It is being towed to M&M Auto Repair in Gaston SC. I was not sure if the car was going to stop when I was trying to figure out what was wrong. The car was acting like it wasn't going to stop until a few seconds later. People online have had a similar problem as me with prius models around my year to 2015. And it was a problem confirmed by the dealership. The component has not been inspected. Only diagnostics were ran. The ABS system light came on. But it wo…

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ODI 11745016

Shortly after purchasing used last year I had my brake, traction control, ABS, & TPMS lights come on when stopping at a stop light all at once. I went and had it scanned and no codes showed up. I hear a buzzing from the brake actuator/ brake pump every 15 seconds. This all has been going on for almost a year now. Over the weekend a loud buzzing warning alarm came on that will not turn off. I had it checked out and was quoted around 3500 to repair.

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2026-071None
ODI 11752939

Every time I'd press the brakes there'd be an audible "click" noise and then when taking my foot off the brake it'd sound like a manual tire pump being pressed... kind of like air filling / hydraulic sound. This worried me (I don't mess around with brakes). One other thing that would happen is if I pressed the brake hard enough, the automatic braking system would kick in. The Toyota dealership claimed they couldn't hear anything and there were no warning lights so I took it to a reputable local mechanic. They diagnosed it as a bad ABS Actuato…

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2026-081None
ODI 11756097

Vehicle Information: 2011 Toyota Prius, 144,000 miles. Component: Hydraulic Service Brakes, Electronic Stability Control, Anti-lock Braking System. Description of Incident: While driving at normal speeds, the vehicle suddenly experienced a severe reduction in braking capability. The dashboard simultaneously illuminated the Brake Warning Light, ABS Light, and Slip/Traction Control Indicator Light. The brake pedal immediately became soft, spongy, and squishy, requiring significantly increased physical foot pressure and a vastly extended distance…

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2026-092None
ODI 11764198

I am filing this complaint to report an active, severe safety defect involving a sudden, un-warned loss of power braking assist due to a failing factory brake actuator/booster pump assembly. My vehicle is exhibiting the exact internal hydraulic seal failure, pressure drop, and audible hissing/sipping sound outlined in Toyota's prior technical service bulletins. Because the onboard ECU computer only triggers warning lights once a complete, catastrophic failure threshold is met, the system is currently masking the defect from the dashboard. How…

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ODI 11766266

Coolant leak into the engine, confirmed by the Toyota servicing center. This may be a common problem with the Toyota Prius, causing early engine failure from a design defect.

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2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 215 reports

2022: 10 complaints · 2023: 15 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
202231010
202341115
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222004
20231900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentService BrakesElectrical SystemExterior LightingEngineAir BagsUnknown Or OtherVehicle Speed ControlPower Train
Service Brakes—
15
ODI 10513264

VEHICLE LOSES BRAKING FUNCTION WHILE TRAVELING OVER POTHOLES, RECESSED MANHOLE COVERS, AND ALL OTHER TYPES OF ROUGH ROAD SURFACES. BRAKING FUNCTION IS DELAYED AND DOES NOT RETURN TO PREVIOUS POWER/BRAKING STRENGTH AFTER TRAVERSING THE OBSTACLE; THIS RESULTS IN THE NEED TO DEPRESS THE BRAKE PEDAL FURTHER TO RE-ENGAGE ENOUGH BRAKING FUNCTION TO STOP THE VEHICLE SAFELY. SERIOUS CONCERN IS THAT IF THE VEHICLE IS UNDER HARD BRAKING AT THE TIME OF THE EVENT WILL THERE BE ENOUGH TRAVEL LEFT IN THE BRAKE PEDAL TO REENGAGE THE BRAKES ENOUGH TO STOP. …

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ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 10734475 · 105,234 mi

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

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0
9
ODI 10760730 · 63,000 mi

THERE ARE 3 ISSUES I AM HAVING WITH THIS PRIUS. THE BRAKES ARE THE FIRST PROBLEM. AS OTHERS HAVE STATED, I TOO HAVE THE SAME LURCHING FORWARD WHEN BRAKING OVER BUMBY OR ROUGH ROADS. THIS HAS BEEN ONGOING OVER THE LAST FEW YEARS. SECOND, THE SUSPENSION IS CREAKING AND CRUNCHING WHEN MAKING TURNS AT LOW SPEEDS UNDER 20MPH. THIS HAPPENS WHEN THE WHEELS ARE TURNED ALL THE WAY RIGHT AND ALL THE WAY LEFT. THIS CRUNCHING NOISE HAPPENS WHEN BACKING OUT OF THE DRIVEWAY, MAKING U-TURNS, COMING TO A STOP ON AN INCLINE, AND BRAKING OVER SPEED BUMPS. I'VE H…

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ODI 10919246 · 80,000 mi

HARD KNOCKING WHEN TURNING ON ENGINE UNTIL I COMPRESS AND DECOMPRESS MY BREAK. HAS HAPPENED 3 TIMES, ONLY DURING THE COLD MONTHS

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ODI 10929842

I'VE HAD MY PRIUS FROM 4-14 TO THE PRESENT 2016. I KEEP HAVING ISSUES WITH THE DEALERSHIP I TAKE IT TO FOR REPAIRS. [XXX] IN LA CRESCENTA CA. AFTER MENTIONING AND DESCRIBING ISSUES, THE STAFF THERE SAYS THAT UNLESS THE DASH LIGHTS UP WITH A MESSAGE AND GIVES A CODE, THEY CANT FIX IT. SO IN ORDER FOR THEM TO LOOK INTO IT ANY FURTHER THAN ME TELLING THEM DASH LIGHT IS NEC. I'VE TOLD THEM ABOUT THE AC NOISE FROM THE FIRST SAY I TOOK THE CAR IN TO GET SERVICES AT 33K. THEY SAY THEY DON'T HEAR OR SEE ANYTHING. MY AC COMPRESSOR SOUNDS LIKE ITS GOING…

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4
ODI 10498096 · 25,000 mi

I AM AN EXCELLENT DRIVER. I PURCHASED THIS PRIUS IN THE SUMMER OF 2011. WE (MY WIFE AND YOUNG DAUGHTER) WERE PROCEEDING ON JUANITA DRIVE N.E. IN KIRKLAND, WA. MY WIFE AND I AGREE THAT OUR SPEED WAS APPROXIMATELY 30-33 MPH AND THAT THERE WERE APPROXIMATELY 3+ CAR LENGTHS BETWEEN US AND THE VEHICLE IN FRONT OF US. THE WEATHER WAS DRY AND SUNNY. SUDDENLY, A VEHICLE THREE VEHICLES AHEAD OF US STOPPED TO MAKE A LEFT TURN, AND THE TWO VEHICLES BEHIND IT WERE ABLE TO STOP. I IMMEDIATELY APPLIED MY BRAKES TO THE FLOOR AS SOON AS I OBSERVED THE ST…

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ODI 10734475 · 105,234 mi

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

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ODI 10775436 · 21,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK, THE DRIVER DEPRESSED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A POLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

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9
ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 11207630

THE FOLLOWING DASHBOARD LIGHTS CAME ON ON OUR VEHICLE AT THE SAME TIME:TRACTION MODE, EMERGENCY BRAKE, ABS, AND BRAKE SYSTEM WARNING LIGHT. SINCE THE LIGHTS HAVE CAME ON, I HAVE NOTICED THAT I HAVE TO PRESS DOWN FURTHER DOWN ON THE BRAKE TO STOP THE VEHICLE. MY STOPPING DISTANCE IS FURTHER NOW AS WELL.

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ODI 11307535 · 343,000 mi

WHEN I WAS ABOUT TO EXIT WHILE DRIVING ON FREEWAY, MYABS, BRAKE, TCS LIGHT IS SUDDENLY ON, THE BRAKE NEED POWER TO PUSH AND REGENERATE CHARGER NOT WORKING WHEN BRAKE PEDAL PUSH, AND MAKE MPG DROP.

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11
ODI 10499911 · 8,200 mi

FIRST INCIDENT: WAS TRAVELING APPROX. 15 MPH ON SIDE STREET. ICY CONDITIONS. ATTEMPTED TO STOP AT STOP SIGN AND CAR LURCHED FORWARD, CARRYING ME THROUGH INTERSECTION. DEALERSHIP COULD NOT REPLICATE AND THOUGHT MAT MIGHT NOT HAVE BEEN FULLY SEATED. TOYOTA CASE # [XXX] 2ND AND THIRD INCIDENCES ONE MONTH LATER (BOTH ON 2/23/2013) IN FINE WEATHER CONDITIONS. 25 MPH. ATTEMPTED TO STOP AT STOP SIGN AND CAR LURCHED FORWARD. TOYOTA CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR....…

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ODI 10500800 · 100 mi

PERIODICALLY, AFTER GOING OVER A BUMP AT FAIRLY LOW SPEEDS, THE CAR WILL ACCELERATE. IN LIGHT OF THE OTHER UNINTENDED ACCELERATION ISSUE REPORTED UNDER ODI 10499911, I WONDER IF THESE TWO EVENTS ARE RELATED -- POSSIBLY SOMETHING TO DO WITH GOING FROM THE MOTOR TO THE BATTERY? *TR

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ODI 10502597 · 2,156 mi

FIRST INCIDENT: WAS TRAVELING APPROX. 68 MPH ON 405 FREEWAY IN LOS ANGELES (DOWNHILL INTO THE SAN FERNANDO VALLEY). DRY CONDITIONS. ATTEMPTED TO STOP AS CARS AHEAD OF ME BEGAN TO SLOW/HALT AND CAR LURCHED FORWARD, CARRYING ME TO ALMOST HIT THE CAR AHEAD OF ME, STOPPING ONLY INCHES BEHIND. DEALERSHIP COULD NOT REPLICATE AND DISMISSED MY CONCERNS. MULTIPLE SIMILAR INCIDENTS ALL IN GOOD WEATHER HAVE OCCURRED. MOST RECENTLY ON SURFACE ROAD WITH UNEVEN PAVEMENT, TRAVELING AT LESS THAN 15 MPH. BRAKING FOR STOPPED VEHICLES AHEAD, RESULTED IN CAR…

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4
ODI 10875765 · 50 mi

WHEN BRAKING WHILE THE VEHICLE IS GOING OVER A BUMP OR DEPRESSION IN THE GROUND, THE VEHICLE LURCHES FORWARD. INSTEAD OF STOPPING THE VEHICLE SEEMS TO ACCELERATE FORWARD. THIS HAPPENS CONSISTENTLY IN THIS SETTING.

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ODI 11203669

WHEN BREAKING AND STILL MOVING, THE CAR WILL ACCELERATE MOMENTARILY RESULTING IN GOING FASTER FOR A SECOND OR TWO. THIS HAPPENED RANDOMLY OVER THE YEARS AND MAY IN SOME INSTANCES BE RELATED TO HITTING AN IRREGULARITY IN THE ROAD, BUT I CANNOT BE SURE. IT HAS NOT CAUSED AN ACCIDENT, BUT IS STRONG ENOUGH THAT IT COULD. I'M A PRETTY SAFE DRIVER SO TEND NOT TO RIDE ON THE TAIL OF THE CAR IN FRONT OF ME. I HAVE NOT KEPT TRACK OF WHEN IT HAPPENS.

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ODI 11389268 · 200,000 mi

BRAKES COMPLETELY FAILED. LOUD BEEPING SOUND HAPPENED, COULDN'T STOP CAR EVEN IN A PARKING LOT. HAD TO USE TRANSMISSION TO SLOW TO A STOP. WAS IN A GROCERY STORE PARKING LOT.

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Electrical System
15
ODI 10513264

VEHICLE LOSES BRAKING FUNCTION WHILE TRAVELING OVER POTHOLES, RECESSED MANHOLE COVERS, AND ALL OTHER TYPES OF ROUGH ROAD SURFACES. BRAKING FUNCTION IS DELAYED AND DOES NOT RETURN TO PREVIOUS POWER/BRAKING STRENGTH AFTER TRAVERSING THE OBSTACLE; THIS RESULTS IN THE NEED TO DEPRESS THE BRAKE PEDAL FURTHER TO RE-ENGAGE ENOUGH BRAKING FUNCTION TO STOP THE VEHICLE SAFELY. SERIOUS CONCERN IS THAT IF THE VEHICLE IS UNDER HARD BRAKING AT THE TIME OF THE EVENT WILL THERE BE ENOUGH TRAVEL LEFT IN THE BRAKE PEDAL TO REENGAGE THE BRAKES ENOUGH TO STOP. …

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ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 10734475 · 105,234 mi

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

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7
ODI 10586089 · 67,000 mi

WEDNESDAY APRIL 30 2014 I WENT TO CHURCH, WHEN I CAME OUT AND GOT BACK IN MY CAR LIGHT WAS OUT. THEY WERE BURNING. *TR

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ODI 10731939 · 36,000 mi

VIN # [XXX] TOYOTA PRIUS 2011, DRIVING ON INTERSTATE 80 EAST, AT 65 MPH, SMOKE CAME OUT OF THE HOOD, HEADLIGHT AND WIRE SMELLED AND BURNED, CAR WAS ALMOST IN FIRE. SHUT OFF CAR AND HEADLIGHT AND SMOKE STOP. BOTH HEADLIGHT ARE DAMAGE DUE TO FIRE. KEPT BOTH HEAD LIGHT OFF, GOT HOME AND DID NOT USE THE CAR FOR A FEW MONTHS. CAR IS STILL UNDER WARRANTY BUT DEALER REFUSE TO REPAIR THE PROBLEM, TELLING ME I HAVE USE AN AFTERMARKET BULB. THE BULB THAT CAUSE THE PROBLEM WAS THE BULB THAT CAME WITH THE CAR AS NEW. I TRIED TO TAPE UP THE BURNED WIRE TO…

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ODI 10778422 · 50,000 mi

I WAS PULLED OVER BY THE POLICE, (WHILE ON A VILLAGE STREET) BECAUSE MY HEADLIGHT BULB WAS BURNED OUT. (AGAIN!) I HAVE HAD 4 HEADLIGHT BULBS REPLACED ON THE 2011 PRIUS AND IT IS ONLY 4 YEARS OLD! TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THE WIRING HARNESS, THAT SHORTS OUT THE BULBS PREMATURELY, BUT NO RECALL. PLEASE RECALL THE PRIUS FOR THE WIRING HARNESS, SO I CAN STOP GETTING PULLED OVER BY THE POLICE! 09\15 THANK YOU! *TR

Look up ODI 10778422 at NHTSA ↗

13
ODI 11020650 · 98,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. ON SEVERAL OCCASIONS, THE CONTACT HAD TO ADD FOUR QUARTS OF OIL WITHIN 10,000 MILES OF DRIVING. ON ANOTHER OCCASION, THE CONTACT HAD TO ADD THREE AND A HALF QUARTS OF OIL. THE CONTACT STATED THAT THE OIL PRESSURE INDICATOR FAILED TO OPERATE AND WARN HIM THAT THE OIL WAS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY HAD NOT RECEIVED MANY COMPLAINTS AND THAT THE V…

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ODI 11084932 · 165,000 mi

I WAS GETTING ON THE INTERSTATE AND ALL OF A SUDDEN I LOST POWER AND MY DASH LITE UP CHECK HYBRID SYSTEM /ABS/ BREAKS. I CAN NOT DRIVE MY CAR BECAUSE IT HAS NO POWER PLEASE HELP THANK YOU

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ODI 11128145 · 93,500 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE EXITING HIGHWAY TRAFFIC, THE ENGINE STALLED AND ALL THE INSTRUMENT PANEL LIGHTING ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A SAFE AREA. THE VEHICLE WAS TOWED TO HENDRICK TOYOTA CONCORD (7670 BRUTON SMITH BOULEVARD, CONCORD, NORTH CAROLINA 28026, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE COMPUTER INVERTER FAILED. THE INVERTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,500.

Look up ODI 11128145 at NHTSA ↗

3
ODI 10734475 · 105,234 mi

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

Look up ODI 10734475 at NHTSA ↗

ODI 11142471 · 72,000 mi

TL* THE CONTACT OWNED A 2011 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND A CEMENT BARRIER. THE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED BACK, NECK, AND CHEST INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER DEEMED DESTROYED. THE CONTACT STATED…

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ODI 11253469 · 2 mi

THE PRIUS HORN IS DEFECTIVE WHEN I PURCHASE THE CARL THE DEALER SOLD IT TO ME DEFECTIVE IT THE WASN'T WORKING AND THEY WANTED TO CHARGE ME I SPOKE TO THE MANAGER AND HE WAS ABLE TO REPAIR IT TWO YEARS LATER SAME PROBLEM I BELIVE THAT IT HAS SOMETHING TO DO WITH THE AIRBAG WHEN AM DRIVING AND MAKING A TURN THE HOUR TURNS ON WHEN I TURN THE STERING WHEEL AGAIN IT GOES OFF BUT IF I TRY USEING THE HORN NORMALY IT DOESN'T WORK AT ALL.

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2
ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

Look up ODI 10564732 at NHTSA ↗

ODI 10908584 · 44,000 mi

DRIVER SIDE DOOR LOCK FAILED AND SHORTLY THEREAFTER THE FRONT PASSENGER DOOR LOCK ALSO FAILED. WE HAVE OWNED A TOTAL OF FIVE PRIUS VEHICLES SINCE 2007 AND HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE THIS DUAL FAILURE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE AND INFO GATHERED DURING INTERNET RESEARCH IT APPEARS THIS IS A WIDESPREAD PROBLEM, MOST LIKELY DUE TO POOR QUALITY OR DEFECTIVE DOOR LOCK ACTUATORS. A GOOGLE SEARCH (TOYOTA PRIUS "DOOR LOCK" FAILURE) RESULTED IN A QUARTER MILLION RESULTS.

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2
ODI 11403403 · 3 mi

A CHECK HYBRID SYSTEM ALERT CAME ON AND INCLUDED LIT BREAK, CHECK ENGINE, STEERING, ABS, SKID AND YELLOW TRIANGLE WITH AN ! MARK INSIDE. THE CAR STOPPED AND I COULD NOT MOVE IT. GOOD THING I WAS ON A SIDE STREET WITH LIGHT TRAFFIC. THIS HAPPENED AGAIN AFTER THE INVERTER WAS REPLACE; AND IT HAPPENED AGAIN AFTER THE 12 V BATTERY WAS REPLACED.

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ODI 11608031

I was driving the vehicle around 55 mph when a check hybrid system warning popped up. About 30 seconds later the vehicle went from being in drive to B (brake mode) and the vehicle began to slow at a rapid pace with no warning. Could potentially cause an accident as this occurred with very little warning.

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1
ODI 11389268 · 200,000 mi

BRAKES COMPLETELY FAILED. LOUD BEEPING SOUND HAPPENED, COULDN'T STOP CAR EVEN IN A PARKING LOT. HAD TO USE TRANSMISSION TO SLOW TO A STOP. WAS IN A GROCERY STORE PARKING LOT.

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Exterior Lighting0
7
ODI 10586089 · 67,000 mi

WEDNESDAY APRIL 30 2014 I WENT TO CHURCH, WHEN I CAME OUT AND GOT BACK IN MY CAR LIGHT WAS OUT. THEY WERE BURNING. *TR

Look up ODI 10586089 at NHTSA ↗

ODI 10731939 · 36,000 mi

VIN # [XXX] TOYOTA PRIUS 2011, DRIVING ON INTERSTATE 80 EAST, AT 65 MPH, SMOKE CAME OUT OF THE HOOD, HEADLIGHT AND WIRE SMELLED AND BURNED, CAR WAS ALMOST IN FIRE. SHUT OFF CAR AND HEADLIGHT AND SMOKE STOP. BOTH HEADLIGHT ARE DAMAGE DUE TO FIRE. KEPT BOTH HEAD LIGHT OFF, GOT HOME AND DID NOT USE THE CAR FOR A FEW MONTHS. CAR IS STILL UNDER WARRANTY BUT DEALER REFUSE TO REPAIR THE PROBLEM, TELLING ME I HAVE USE AN AFTERMARKET BULB. THE BULB THAT CAUSE THE PROBLEM WAS THE BULB THAT CAME WITH THE CAR AS NEW. I TRIED TO TAPE UP THE BURNED WIRE TO…

Look up ODI 10731939 at NHTSA ↗

ODI 10778422 · 50,000 mi

I WAS PULLED OVER BY THE POLICE, (WHILE ON A VILLAGE STREET) BECAUSE MY HEADLIGHT BULB WAS BURNED OUT. (AGAIN!) I HAVE HAD 4 HEADLIGHT BULBS REPLACED ON THE 2011 PRIUS AND IT IS ONLY 4 YEARS OLD! TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THE WIRING HARNESS, THAT SHORTS OUT THE BULBS PREMATURELY, BUT NO RECALL. PLEASE RECALL THE PRIUS FOR THE WIRING HARNESS, SO I CAN STOP GETTING PULLED OVER BY THE POLICE! 09\15 THANK YOU! *TR

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Engine
9
ODI 10760730 · 63,000 mi

THERE ARE 3 ISSUES I AM HAVING WITH THIS PRIUS. THE BRAKES ARE THE FIRST PROBLEM. AS OTHERS HAVE STATED, I TOO HAVE THE SAME LURCHING FORWARD WHEN BRAKING OVER BUMBY OR ROUGH ROADS. THIS HAS BEEN ONGOING OVER THE LAST FEW YEARS. SECOND, THE SUSPENSION IS CREAKING AND CRUNCHING WHEN MAKING TURNS AT LOW SPEEDS UNDER 20MPH. THIS HAPPENS WHEN THE WHEELS ARE TURNED ALL THE WAY RIGHT AND ALL THE WAY LEFT. THIS CRUNCHING NOISE HAPPENS WHEN BACKING OUT OF THE DRIVEWAY, MAKING U-TURNS, COMING TO A STOP ON AN INCLINE, AND BRAKING OVER SPEED BUMPS. I'VE H…

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ODI 10919246 · 80,000 mi

HARD KNOCKING WHEN TURNING ON ENGINE UNTIL I COMPRESS AND DECOMPRESS MY BREAK. HAS HAPPENED 3 TIMES, ONLY DURING THE COLD MONTHS

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ODI 10929842

I'VE HAD MY PRIUS FROM 4-14 TO THE PRESENT 2016. I KEEP HAVING ISSUES WITH THE DEALERSHIP I TAKE IT TO FOR REPAIRS. [XXX] IN LA CRESCENTA CA. AFTER MENTIONING AND DESCRIBING ISSUES, THE STAFF THERE SAYS THAT UNLESS THE DASH LIGHTS UP WITH A MESSAGE AND GIVES A CODE, THEY CANT FIX IT. SO IN ORDER FOR THEM TO LOOK INTO IT ANY FURTHER THAN ME TELLING THEM DASH LIGHT IS NEC. I'VE TOLD THEM ABOUT THE AC NOISE FROM THE FIRST SAY I TOOK THE CAR IN TO GET SERVICES AT 33K. THEY SAY THEY DON'T HEAR OR SEE ANYTHING. MY AC COMPRESSOR SOUNDS LIKE ITS GOING…

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13
ODI 11020650 · 98,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. ON SEVERAL OCCASIONS, THE CONTACT HAD TO ADD FOUR QUARTS OF OIL WITHIN 10,000 MILES OF DRIVING. ON ANOTHER OCCASION, THE CONTACT HAD TO ADD THREE AND A HALF QUARTS OF OIL. THE CONTACT STATED THAT THE OIL PRESSURE INDICATOR FAILED TO OPERATE AND WARN HIM THAT THE OIL WAS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY HAD NOT RECEIVED MANY COMPLAINTS AND THAT THE V…

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ODI 11084932 · 165,000 mi

I WAS GETTING ON THE INTERSTATE AND ALL OF A SUDDEN I LOST POWER AND MY DASH LITE UP CHECK HYBRID SYSTEM /ABS/ BREAKS. I CAN NOT DRIVE MY CAR BECAUSE IT HAS NO POWER PLEASE HELP THANK YOU

Look up ODI 11084932 at NHTSA ↗

ODI 11128145 · 93,500 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE EXITING HIGHWAY TRAFFIC, THE ENGINE STALLED AND ALL THE INSTRUMENT PANEL LIGHTING ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A SAFE AREA. THE VEHICLE WAS TOWED TO HENDRICK TOYOTA CONCORD (7670 BRUTON SMITH BOULEVARD, CONCORD, NORTH CAROLINA 28026, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE COMPUTER INVERTER FAILED. THE INVERTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,500.

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0—00
1
ODI 11141949 · 113,000 mi

IN MOTION WHILE ACCELERATING PAST A SLOWER CAR. HEARD AND FELT A PRONOUNCED THUMP AND LOST ENGINE POWER ON BUSY LOCAL THOROUGHFARE. MOVED TO A TURN LANE AND STOPPED. MULTIPLE DASHBOARD LIGHTS AND "CHECK HYBRID SYSTEM" ON LED DISPLAY. POWER OFF CAR, AND BACK ON TWICE AND GOT THE SAME ERROR ON DISPLAY. FOUND THAT CAR COULD MOVE ON EV POWER AND I GOT IT INTO A SAFER LOCATION AT AN ADJACENT PARKING LOT. HAD VEHICLE TOWED TO REPAIR FACILITY. AS A DRIVER THIS WAS DISCONCERTING AS I COULD NOT CLEARLY DETERMINE IF THE CAR WAS AT ALL DRIVEABLE. …

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5
ODI 10790539

EXCESSIVE OIL CONSUMPTION. RECENTLY I NOTICE OIL PRESSURE LOW LIGHT LIGHTS FREQUENTLY. IT USED THE OIL WAS CHANGED EVERY TIME THE MAINTENANCE LIGHT COME UP. ABOUT EVERY 5000 MILES. NOW THE LOW OIL PRESSURE COMES ALMOST EVERY 1000 MILES. THE CAR ONLY HAS 89K MILES.

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ODI 11180311 · 1 mi

WENT IN TO HAVE THE SPARK PLUGS AND 2 COILS(CYLINDERS 1 & 2) STARTED SHAKING, KNOCKING AND SMOKING AT THE TIME I PICKED IT UP. CHECK ENGINE LIGHT IS ON AND HASN'T GONE OFF. THE MECHANIC I TAKE THE VEHICLE TO SAYS IT IS A PROBLEM WITH THIS MODEL CAR, TRYING TO DETERMINE THIS, SINCE HE STATED IT IS NOW MY HEAD GASKET THAT NEEDS REPLACING.

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ODI 11195556 · 192,000 mi

MY TOYOTA PRIUS LOSES POWER RANDOMLY AFTER HAVING THE RECALL FIX J0V COMPLETED UPDATING THE SOFTWARE IN INVERTER. VEHICLE STALLED 3 TIMES ON FREEWAY, HIGHWAY AND OFF RAMP. DASH BOARD LIGHTS LIGHT UP WITH ALL WARNING LIGHTS. VEHICLE LOSES POWER....CAN DRIVE A MILE OR SO WITH ALMOST NO POWER...THEN VEHICLE SHUTS DOWN. DASH PANEL READS CHECK HYBRID SYSTEM CONDITIONS ARE EXACTLY THE SAME AS THE ZE3 WARRANTY ENHANCEMENT PROGRAM DESCRIBES. HOWEVER THE DTC CODE IS SLIGHTLY DIFFERENT SO DEALER AND TOYOTA WILL NOT FIX INVERTER. THE CAR IS DANGER…

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Air Bags
4
ODI 10498096 · 25,000 mi

I AM AN EXCELLENT DRIVER. I PURCHASED THIS PRIUS IN THE SUMMER OF 2011. WE (MY WIFE AND YOUNG DAUGHTER) WERE PROCEEDING ON JUANITA DRIVE N.E. IN KIRKLAND, WA. MY WIFE AND I AGREE THAT OUR SPEED WAS APPROXIMATELY 30-33 MPH AND THAT THERE WERE APPROXIMATELY 3+ CAR LENGTHS BETWEEN US AND THE VEHICLE IN FRONT OF US. THE WEATHER WAS DRY AND SUNNY. SUDDENLY, A VEHICLE THREE VEHICLES AHEAD OF US STOPPED TO MAKE A LEFT TURN, AND THE TWO VEHICLES BEHIND IT WERE ABLE TO STOP. I IMMEDIATELY APPLIED MY BRAKES TO THE FLOOR AS SOON AS I OBSERVED THE ST…

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ODI 10734475 · 105,234 mi

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

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ODI 10775436 · 21,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK, THE DRIVER DEPRESSED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A POLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

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3
ODI 10734475 · 105,234 mi

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

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ODI 11142471 · 72,000 mi

TL* THE CONTACT OWNED A 2011 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND A CEMENT BARRIER. THE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED BACK, NECK, AND CHEST INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER DEEMED DESTROYED. THE CONTACT STATED…

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ODI 11253469 · 2 mi

THE PRIUS HORN IS DEFECTIVE WHEN I PURCHASE THE CARL THE DEALER SOLD IT TO ME DEFECTIVE IT THE WASN'T WORKING AND THEY WANTED TO CHARGE ME I SPOKE TO THE MANAGER AND HE WAS ABLE TO REPAIR IT TWO YEARS LATER SAME PROBLEM I BELIVE THAT IT HAS SOMETHING TO DO WITH THE AIRBAG WHEN AM DRIVING AND MAKING A TURN THE HOUR TURNS ON WHEN I TURN THE STERING WHEEL AGAIN IT GOES OFF BUT IF I TRY USEING THE HORN NORMALY IT DOESN'T WORK AT ALL.

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00—
2
ODI 10929844 · 65,000 mi

GOT HIT ON THE FRONT LEFT SIDE OF VEH. NOT AT FAULT AND I BELIEVE THE OTHER PARTY MIGHT HAVE PROVIDED FALSE PAPERS. BUT THE REASON FOR THE COMPLAINT IS MY AIRBAGS DIDNT DEPLOY??? FRONT BUMPER COVER BUMPER AND RADI. HAD DAMAGES. IN MY NONENEXPERT OPINION ENOUGH TO CAUSE IT TO EEPLOY

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ODI 11122748

HORN DOES NOT WORK WHEN WHEELS ARE STRAIGHT. HORN WORKS WHEN WHEELS ARE TURNED COMPLETELY LEFT ONLY. I BELIEVE IT IS THE SPIRAL CABLE ASSEMBLY. TOYOTA WANTS $1,093.00 TO REPAIR THIS PROBLEM. OTHER TOYOTA VEHICLES HAVE PLACED A RECALL ON THIS ISSUE. THIS ISSUE SHOULD BE RECALLED ON THIS VEHICLE. HAVE RESEARCHED THIS SAFETY PROBLEM ON OTHER PRIUS VEHICLES AND MANY OTHERS HAVE HAD THE SAME HORN PROBLEMS. AFFECTED MODELS: 2009-2010 COROLLA 2009-2010 COROLLA MATRIX 2008-2010 HIGHLANDER 2009-2010 TACOMA 2006-2008 RAV4 2006-2010 YARIS

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1
ODI 10775436 · 21,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK, THE DRIVER DEPRESSED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A POLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

Look up ODI 10775436 at NHTSA ↗

0
Unknown Or Other
9
ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 11207630

THE FOLLOWING DASHBOARD LIGHTS CAME ON ON OUR VEHICLE AT THE SAME TIME:TRACTION MODE, EMERGENCY BRAKE, ABS, AND BRAKE SYSTEM WARNING LIGHT. SINCE THE LIGHTS HAVE CAME ON, I HAVE NOTICED THAT I HAVE TO PRESS DOWN FURTHER DOWN ON THE BRAKE TO STOP THE VEHICLE. MY STOPPING DISTANCE IS FURTHER NOW AS WELL.

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ODI 11307535 · 343,000 mi

WHEN I WAS ABOUT TO EXIT WHILE DRIVING ON FREEWAY, MYABS, BRAKE, TCS LIGHT IS SUDDENLY ON, THE BRAKE NEED POWER TO PUSH AND REGENERATE CHARGER NOT WORKING WHEN BRAKE PEDAL PUSH, AND MAKE MPG DROP.

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2
ODI 10564732 · 19,000 mi

ON TWO SEPARATE OCCASIONS IN DECEMBER OF 2013, WITH TWO DIFFERENT DRIVERS, THE BRAKES ON OUR 2011 MODEL YEAR PRIUS (PURCHASED NEW IN FEBRUARY 2012), FAILED TO ENGAGE. THE FIRST TIME OCCURRED WHEN I WAS DRIVING (WITH ONE OF MY TEENAGERS IN THE CAR WITH ME), AND THE SECOND TIME OCCURRED WHEN MY WIFE WAS DRIVING THE CAR ALONE. IN BOTH INSTANCE WE PRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO RESPOND AT ALL. ALTHOUGH IT IS WINTER, THE ROADS WERE CLEAR, AND THE CAR DID NOT SLOW DOWN AT ALL WHEN THE BRAKES WERE PRESSED / APPLIED. INTERESTINGLY…

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ODI 10908584 · 44,000 mi

DRIVER SIDE DOOR LOCK FAILED AND SHORTLY THEREAFTER THE FRONT PASSENGER DOOR LOCK ALSO FAILED. WE HAVE OWNED A TOTAL OF FIVE PRIUS VEHICLES SINCE 2007 AND HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE THIS DUAL FAILURE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE AND INFO GATHERED DURING INTERNET RESEARCH IT APPEARS THIS IS A WIDESPREAD PROBLEM, MOST LIKELY DUE TO POOR QUALITY OR DEFECTIVE DOOR LOCK ACTUATORS. A GOOGLE SEARCH (TOYOTA PRIUS "DOOR LOCK" FAILURE) RESULTED IN A QUARTER MILLION RESULTS.

Look up ODI 10908584 at NHTSA ↗

00
2
ODI 10929844 · 65,000 mi

GOT HIT ON THE FRONT LEFT SIDE OF VEH. NOT AT FAULT AND I BELIEVE THE OTHER PARTY MIGHT HAVE PROVIDED FALSE PAPERS. BUT THE REASON FOR THE COMPLAINT IS MY AIRBAGS DIDNT DEPLOY??? FRONT BUMPER COVER BUMPER AND RADI. HAD DAMAGES. IN MY NONENEXPERT OPINION ENOUGH TO CAUSE IT TO EEPLOY

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ODI 11122748

HORN DOES NOT WORK WHEN WHEELS ARE STRAIGHT. HORN WORKS WHEN WHEELS ARE TURNED COMPLETELY LEFT ONLY. I BELIEVE IT IS THE SPIRAL CABLE ASSEMBLY. TOYOTA WANTS $1,093.00 TO REPAIR THIS PROBLEM. OTHER TOYOTA VEHICLES HAVE PLACED A RECALL ON THIS ISSUE. THIS ISSUE SHOULD BE RECALLED ON THIS VEHICLE. HAVE RESEARCHED THIS SAFETY PROBLEM ON OTHER PRIUS VEHICLES AND MANY OTHERS HAVE HAD THE SAME HORN PROBLEMS. AFFECTED MODELS: 2009-2010 COROLLA 2009-2010 COROLLA MATRIX 2008-2010 HIGHLANDER 2009-2010 TACOMA 2006-2008 RAV4 2006-2010 YARIS

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—00
Vehicle Speed Control
11
ODI 10499911 · 8,200 mi

FIRST INCIDENT: WAS TRAVELING APPROX. 15 MPH ON SIDE STREET. ICY CONDITIONS. ATTEMPTED TO STOP AT STOP SIGN AND CAR LURCHED FORWARD, CARRYING ME THROUGH INTERSECTION. DEALERSHIP COULD NOT REPLICATE AND THOUGHT MAT MIGHT NOT HAVE BEEN FULLY SEATED. TOYOTA CASE # [XXX] 2ND AND THIRD INCIDENCES ONE MONTH LATER (BOTH ON 2/23/2013) IN FINE WEATHER CONDITIONS. 25 MPH. ATTEMPTED TO STOP AT STOP SIGN AND CAR LURCHED FORWARD. TOYOTA CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR....…

Look up ODI 10499911 at NHTSA ↗

ODI 10500800 · 100 mi

PERIODICALLY, AFTER GOING OVER A BUMP AT FAIRLY LOW SPEEDS, THE CAR WILL ACCELERATE. IN LIGHT OF THE OTHER UNINTENDED ACCELERATION ISSUE REPORTED UNDER ODI 10499911, I WONDER IF THESE TWO EVENTS ARE RELATED -- POSSIBLY SOMETHING TO DO WITH GOING FROM THE MOTOR TO THE BATTERY? *TR

Look up ODI 10500800 at NHTSA ↗

ODI 10502597 · 2,156 mi

FIRST INCIDENT: WAS TRAVELING APPROX. 68 MPH ON 405 FREEWAY IN LOS ANGELES (DOWNHILL INTO THE SAN FERNANDO VALLEY). DRY CONDITIONS. ATTEMPTED TO STOP AS CARS AHEAD OF ME BEGAN TO SLOW/HALT AND CAR LURCHED FORWARD, CARRYING ME TO ALMOST HIT THE CAR AHEAD OF ME, STOPPING ONLY INCHES BEHIND. DEALERSHIP COULD NOT REPLICATE AND DISMISSED MY CONCERNS. MULTIPLE SIMILAR INCIDENTS ALL IN GOOD WEATHER HAVE OCCURRED. MOST RECENTLY ON SURFACE ROAD WITH UNEVEN PAVEMENT, TRAVELING AT LESS THAN 15 MPH. BRAKING FOR STOPPED VEHICLES AHEAD, RESULTED IN CAR…

Look up ODI 10502597 at NHTSA ↗

2
ODI 11403403 · 3 mi

A CHECK HYBRID SYSTEM ALERT CAME ON AND INCLUDED LIT BREAK, CHECK ENGINE, STEERING, ABS, SKID AND YELLOW TRIANGLE WITH AN ! MARK INSIDE. THE CAR STOPPED AND I COULD NOT MOVE IT. GOOD THING I WAS ON A SIDE STREET WITH LIGHT TRAFFIC. THIS HAPPENED AGAIN AFTER THE INVERTER WAS REPLACE; AND IT HAPPENED AGAIN AFTER THE 12 V BATTERY WAS REPLACED.

Look up ODI 11403403 at NHTSA ↗

ODI 11608031

I was driving the vehicle around 55 mph when a check hybrid system warning popped up. About 30 seconds later the vehicle went from being in drive to B (brake mode) and the vehicle began to slow at a rapid pace with no warning. Could potentially cause an accident as this occurred with very little warning.

Look up ODI 11608031 at NHTSA ↗

0
1
ODI 11141949 · 113,000 mi

IN MOTION WHILE ACCELERATING PAST A SLOWER CAR. HEARD AND FELT A PRONOUNCED THUMP AND LOST ENGINE POWER ON BUSY LOCAL THOROUGHFARE. MOVED TO A TURN LANE AND STOPPED. MULTIPLE DASHBOARD LIGHTS AND "CHECK HYBRID SYSTEM" ON LED DISPLAY. POWER OFF CAR, AND BACK ON TWICE AND GOT THE SAME ERROR ON DISPLAY. FOUND THAT CAR COULD MOVE ON EV POWER AND I GOT IT INTO A SAFER LOCATION AT AN ADJACENT PARKING LOT. HAD VEHICLE TOWED TO REPAIR FACILITY. AS A DRIVER THIS WAS DISCONCERTING AS I COULD NOT CLEARLY DETERMINE IF THE CAR WAS AT ALL DRIVEABLE. …

Look up ODI 11141949 at NHTSA ↗

1
ODI 10775436 · 21,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK, THE DRIVER DEPRESSED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED FORWARD AND CRASHED INTO A POLE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

Look up ODI 10775436 at NHTSA ↗

0—
2
ODI 11203669

WHEN BREAKING AND STILL MOVING, THE CAR WILL ACCELERATE MOMENTARILY RESULTING IN GOING FASTER FOR A SECOND OR TWO. THIS HAPPENED RANDOMLY OVER THE YEARS AND MAY IN SOME INSTANCES BE RELATED TO HITTING AN IRREGULARITY IN THE ROAD, BUT I CANNOT BE SURE. IT HAS NOT CAUSED AN ACCIDENT, BUT IS STRONG ENOUGH THAT IT COULD. I'M A PRETTY SAFE DRIVER SO TEND NOT TO RIDE ON THE TAIL OF THE CAR IN FRONT OF ME. I HAVE NOT KEPT TRACK OF WHEN IT HAPPENS.

Look up ODI 11203669 at NHTSA ↗

ODI 11734183

I was driving my car and suddenly the traction , hand brake and ABS sign started showing up. I usually apply only 10% of force on brake pedal but after this I have to apply almost 60% of force to even slow down the car. Almost 90% force to stop the car It has threatened safety of my family. When diagnosed at autozone they told cannot determine error code. When reading in internet this seems to be common problem in prius. Please help is fixing the issue as it is not at my fault. This seems to be manufacturing defect.

Look up ODI 11734183 at NHTSA ↗

Power Train
4
ODI 10875765 · 50 mi

WHEN BRAKING WHILE THE VEHICLE IS GOING OVER A BUMP OR DEPRESSION IN THE GROUND, THE VEHICLE LURCHES FORWARD. INSTEAD OF STOPPING THE VEHICLE SEEMS TO ACCELERATE FORWARD. THIS HAPPENS CONSISTENTLY IN THIS SETTING.

Look up ODI 10875765 at NHTSA ↗

ODI 11203669

WHEN BREAKING AND STILL MOVING, THE CAR WILL ACCELERATE MOMENTARILY RESULTING IN GOING FASTER FOR A SECOND OR TWO. THIS HAPPENED RANDOMLY OVER THE YEARS AND MAY IN SOME INSTANCES BE RELATED TO HITTING AN IRREGULARITY IN THE ROAD, BUT I CANNOT BE SURE. IT HAS NOT CAUSED AN ACCIDENT, BUT IS STRONG ENOUGH THAT IT COULD. I'M A PRETTY SAFE DRIVER SO TEND NOT TO RIDE ON THE TAIL OF THE CAR IN FRONT OF ME. I HAVE NOT KEPT TRACK OF WHEN IT HAPPENS.

Look up ODI 11203669 at NHTSA ↗

ODI 11389268 · 200,000 mi

BRAKES COMPLETELY FAILED. LOUD BEEPING SOUND HAPPENED, COULDN'T STOP CAR EVEN IN A PARKING LOT. HAD TO USE TRANSMISSION TO SLOW TO A STOP. WAS IN A GROCERY STORE PARKING LOT.

Look up ODI 11389268 at NHTSA ↗

1
ODI 11389268 · 200,000 mi

BRAKES COMPLETELY FAILED. LOUD BEEPING SOUND HAPPENED, COULDN'T STOP CAR EVEN IN A PARKING LOT. HAD TO USE TRANSMISSION TO SLOW TO A STOP. WAS IN A GROCERY STORE PARKING LOT.

Look up ODI 11389268 at NHTSA ↗

0
5
ODI 10790539

EXCESSIVE OIL CONSUMPTION. RECENTLY I NOTICE OIL PRESSURE LOW LIGHT LIGHTS FREQUENTLY. IT USED THE OIL WAS CHANGED EVERY TIME THE MAINTENANCE LIGHT COME UP. ABOUT EVERY 5000 MILES. NOW THE LOW OIL PRESSURE COMES ALMOST EVERY 1000 MILES. THE CAR ONLY HAS 89K MILES.

Look up ODI 10790539 at NHTSA ↗

ODI 11180311 · 1 mi

WENT IN TO HAVE THE SPARK PLUGS AND 2 COILS(CYLINDERS 1 & 2) STARTED SHAKING, KNOCKING AND SMOKING AT THE TIME I PICKED IT UP. CHECK ENGINE LIGHT IS ON AND HASN'T GONE OFF. THE MECHANIC I TAKE THE VEHICLE TO SAYS IT IS A PROBLEM WITH THIS MODEL CAR, TRYING TO DETERMINE THIS, SINCE HE STATED IT IS NOW MY HEAD GASKET THAT NEEDS REPLACING.

Look up ODI 11180311 at NHTSA ↗

ODI 11195556 · 192,000 mi

MY TOYOTA PRIUS LOSES POWER RANDOMLY AFTER HAVING THE RECALL FIX J0V COMPLETED UPDATING THE SOFTWARE IN INVERTER. VEHICLE STALLED 3 TIMES ON FREEWAY, HIGHWAY AND OFF RAMP. DASH BOARD LIGHTS LIGHT UP WITH ALL WARNING LIGHTS. VEHICLE LOSES POWER....CAN DRIVE A MILE OR SO WITH ALMOST NO POWER...THEN VEHICLE SHUTS DOWN. DASH PANEL READS CHECK HYBRID SYSTEM CONDITIONS ARE EXACTLY THE SAME AS THE ZE3 WARRANTY ENHANCEMENT PROGRAM DESCRIBES. HOWEVER THE DTC CODE IS SLIGHTLY DIFFERENT SO DEALER AND TOYOTA WILL NOT FIX INVERTER. THE CAR IS DANGER…

Look up ODI 11195556 at NHTSA ↗

00
2
ODI 11203669

WHEN BREAKING AND STILL MOVING, THE CAR WILL ACCELERATE MOMENTARILY RESULTING IN GOING FASTER FOR A SECOND OR TWO. THIS HAPPENED RANDOMLY OVER THE YEARS AND MAY IN SOME INSTANCES BE RELATED TO HITTING AN IRREGULARITY IN THE ROAD, BUT I CANNOT BE SURE. IT HAS NOT CAUSED AN ACCIDENT, BUT IS STRONG ENOUGH THAT IT COULD. I'M A PRETTY SAFE DRIVER SO TEND NOT TO RIDE ON THE TAIL OF THE CAR IN FRONT OF ME. I HAVE NOT KEPT TRACK OF WHEN IT HAPPENS.

Look up ODI 11203669 at NHTSA ↗

ODI 11734183

I was driving my car and suddenly the traction , hand brake and ABS sign started showing up. I usually apply only 10% of force on brake pedal but after this I have to apply almost 60% of force to even slow down the car. Almost 90% force to stop the car It has threatened safety of my family. When diagnosed at autozone they told cannot determine error code. When reading in internet this seems to be common problem in prius. Please help is fixing the issue as it is not at my fault. This seems to be manufacturing defect.

Look up ODI 11734183 at NHTSA ↗

—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

87 mentions · 16.8% of complaints

Median mileage: 116,500 mi (54 usable records).

ODI 10433593 · 8,106 mi

UPON STARTING VEHICLE, A VERY LOUD KNOCKING NOISE, ACCOMPANIED BY SHAKING OCCURRED. AT THIS TIME NO FAILURE/WARNING LIGHTS APPEARED ON DASHBOARD. MOVED CAR FORWARD APPROXIMATELY 15 FEET, AND PLACED CAR IN PARK, KNOCKING/SHAKING DID NOT ABATE. TURNED CAR OFF. THE NEXT DAY, THE CAR, UPON STARTING HAD THE SAME LOUD KNOCKING/SHAKING. IT WAS AUDIBLE FROM SEVERAL FEET AWAY FROM THE CAR. ON THE SECOND TIME, IT WAS ACCOMPANIED BY A WARNING LIGHT TO PUT THE CAR IN PARK. VEHICLE WAS TOWED TO THE DEALERSHIP. *TR

Look up ODI 10433593 at NHTSA ↗

ODI 10454049 · 12,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING UPHILL AT 5 MPH AND IN THREE INCHES OF SNOW WHEN THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SDS WARNING LIGHT. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THE WARNING LIGHT WAS ILLUMINATED IN FORWARD MODE ONLY TO DEMONSTRATE IN WHAT MODE THE VEHICLE WAS OPERATING. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT NO LONGER OWNED THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 12,000.

Look up ODI 10454049 at NHTSA ↗

ODI 10748303 · 42,000 mi

TRACTION CONTROL AND ABS WARNING LIGHTS CAME ON. CRUISE CONTROL STOPPED WORKING. TOOK IT TO TOYOTA WHO SAID CODES INDICATED FAILURE OF MASTER CYLINDER. COST OF REPAIR $3,400. I THINK THEY HAVE A DEFECTIVE PART PROBLEM.

Look up ODI 10748303 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

73 mentions · 14.1% of complaints

Median mileage: 94,000 mi (50 usable records).

ODI 10484633 · 18,150 mi

WHILE DRIVING ON A ROUGH ROAD SURFACE AND APPLYING THE BRAKES THE CAR LOST ITS BRAKES OR THE POWER TO THE BRAKES AND SURGE FORWARD. THERE WAS A FEELING THAT THE ABS HAD ENGAGED THAN DISENGAGED LEAVING THE CAR WITH NO BRAKES. NORMALLY THE BRAKES ARE VERY CONSISTENT, THEY SLOW AND STOP THE CAR QUICKLY AND SAFELY, HOWEVER WHEN THE BRAKES ARE APPLIED WHILE RIDING ON ROUGH ROADS THEY BECOME VERY INCONSISTENT AND UNRELIABLE. IT FEELS THAT THE BRAKES STOP FUNCTIONING, BRAKING DISTANCE BECOMES LONGER AS DOES THE TIME REQUIRED TO STOP THE CAR. I FIR…

Look up ODI 10484633 at NHTSA ↗

ODI 10513264

VEHICLE LOSES BRAKING FUNCTION WHILE TRAVELING OVER POTHOLES, RECESSED MANHOLE COVERS, AND ALL OTHER TYPES OF ROUGH ROAD SURFACES. BRAKING FUNCTION IS DELAYED AND DOES NOT RETURN TO PREVIOUS POWER/BRAKING STRENGTH AFTER TRAVERSING THE OBSTACLE; THIS RESULTS IN THE NEED TO DEPRESS THE BRAKE PEDAL FURTHER TO RE-ENGAGE ENOUGH BRAKING FUNCTION TO STOP THE VEHICLE SAFELY. SERIOUS CONCERN IS THAT IF THE VEHICLE IS UNDER HARD BRAKING AT THE TIME OF THE EVENT WILL THERE BE ENOUGH TRAVEL LEFT IN THE BRAKE PEDAL TO REENGAGE THE BRAKES ENOUGH TO STOP. …

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ODI 10533189 · 51,045 mi

WHILE DRIVING AT A SLOW SPEED, THE TRACTION CONTROL, BRAKE AND ABS FAILURE LIGHTS CAME ON. WHEN I ATTEMPTED TO STOP THE VEHICLE, THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ACTUATING THE ABS SYSTEM. I WAS UNABLE TO STOP THE VEHICLE USING THE SERVICE BRAKES. SINCE I WAS TRAVELING AT A LOW SPEED, I WAS ABLE TO SLOW DOWN AND COME TO A FULL STOP USING THE PARKING BRAKE. NOW THE VEHICLE IS PARKED AND UNDRIVEABLE. I CONTACTED MY LOCAL TOYOTA DEALER REQUESTING SERVICE AND WAS TOLD THAT THEY DID NOT HAVE A BRAKE MASTER CYLINDER OR HYDRAULIC BRAKE BOOSTER…

Look up ODI 10533189 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

26 mentions · 5.0% of complaints

Median mileage: 116,000 mi (23 usable records).

ODI 10454049 · 12,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT WAS DRIVING UPHILL AT 5 MPH AND IN THREE INCHES OF SNOW WHEN THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SDS WARNING LIGHT. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THE WARNING LIGHT WAS ILLUMINATED IN FORWARD MODE ONLY TO DEMONSTRATE IN WHAT MODE THE VEHICLE WAS OPERATING. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT NO LONGER OWNED THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 12,000.

Look up ODI 10454049 at NHTSA ↗

ODI 10760730 · 63,000 mi

THERE ARE 3 ISSUES I AM HAVING WITH THIS PRIUS. THE BRAKES ARE THE FIRST PROBLEM. AS OTHERS HAVE STATED, I TOO HAVE THE SAME LURCHING FORWARD WHEN BRAKING OVER BUMBY OR ROUGH ROADS. THIS HAS BEEN ONGOING OVER THE LAST FEW YEARS. SECOND, THE SUSPENSION IS CREAKING AND CRUNCHING WHEN MAKING TURNS AT LOW SPEEDS UNDER 20MPH. THIS HAPPENS WHEN THE WHEELS ARE TURNED ALL THE WAY RIGHT AND ALL THE WAY LEFT. THIS CRUNCHING NOISE HAPPENS WHEN BACKING OUT OF THE DRIVEWAY, MAKING U-TURNS, COMING TO A STOP ON AN INCLINE, AND BRAKING OVER SPEED BUMPS. I'VE H…

Look up ODI 10760730 at NHTSA ↗

ODI 10837480 · 60,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED TWICE. THE DEALER UPDATED THE SOFTWARE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE THE TECHNICIAN STATED THAT THEY DIF NOT HAVE THE CORRECT CODE FOR THE SOFTWARE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Look up ODI 10837480 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

21 mentions · 4.0% of complaints

Median mileage: 25,434 mi (17 usable records).

ODI 10456141 · 7,200 mi

DROVE OVER A SPEED HUMP, AND AS THE FRONT TIRES HIT THE LEVEL PAVEMENT, THE CAR LURCHED FORWARD. RESPONDED TO BRAKES JUST FINE. HAPPENED AGAIN A WEEK LATER AS BOTH FRONT TIRES SIMULTANEOUSLY WENT OVER AN EDGE DROPOFF AT A CONSTRUCTION AREA. *TR

Look up ODI 10456141 at NHTSA ↗

ODI 10489219 · 13,000 mi

I WAS TRAVELING DOWN A MOUNTAINOUS ROAD AND THE ROAD SURFACE CHANGED FROM GRAVEL TO ASPHALT. I WAS ALSO BRAKING AT THE SAME TIME WHEN THE BRAKES SEEM TO BECOME NONEXISTENT AND THE CAR JUST LURCHED FORWARD. THIS HAS HAPPENED 3 TIMES BEFORE. *TR

Look up ODI 10489219 at NHTSA ↗

ODI 10499911 · 8,200 mi

FIRST INCIDENT: WAS TRAVELING APPROX. 15 MPH ON SIDE STREET. ICY CONDITIONS. ATTEMPTED TO STOP AT STOP SIGN AND CAR LURCHED FORWARD, CARRYING ME THROUGH INTERSECTION. DEALERSHIP COULD NOT REPLICATE AND THOUGHT MAT MIGHT NOT HAVE BEEN FULLY SEATED. TOYOTA CASE # [XXX] 2ND AND THIRD INCIDENCES ONE MONTH LATER (BOTH ON 2/23/2013) IN FINE WEATHER CONDITIONS. 25 MPH. ATTEMPTED TO STOP AT STOP SIGN AND CAR LURCHED FORWARD. TOYOTA CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR....…

Look up ODI 10499911 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Oil consumption or dilution

9 mentions · 1.7% of complaints

Median mileage: 100,000 mi (7 usable records).

ODI 10790539

EXCESSIVE OIL CONSUMPTION. RECENTLY I NOTICE OIL PRESSURE LOW LIGHT LIGHTS FREQUENTLY. IT USED THE OIL WAS CHANGED EVERY TIME THE MAINTENANCE LIGHT COME UP. ABOUT EVERY 5000 MILES. NOW THE LOW OIL PRESSURE COMES ALMOST EVERY 1000 MILES. THE CAR ONLY HAS 89K MILES.

Look up ODI 10790539 at NHTSA ↗

ODI 10861668 · 100,000 mi

THIS CAR CONSUMES OIL... IT DOSE NOT LEAK THE OIL AND THE DEALER SAYS THAT ONE QUART IN 1200 MILES IS NORMAL... THIS OIL IS POLLUTING THE ATMOSPHERE AND IS EXPENSIVE. I FI WAS TOLD THAT IT WOULD CONSUME THIS MUCH OIL AT 100K, I WOULD NOT HAVE PURCHASED THE CAR.

Look up ODI 10861668 at NHTSA ↗

ODI 10886061 · 129,098 mi

PRIUS STARTED CONSUMING OIL AROUND THE 105,000 MILE MARK. TWO MONTHS AGO, I TOOK IT TO THE DEALER AND THEY HAD ME COME BACK AFTER 1100 MILES AFTER MY OIL CHANGE. THEY SAID IT WAS CONSUMING OIL BECAUSE THE PISTON RINGS WERE LEAKING. THE LADY TRIED TO SELL ME A USED ENGINE FOR 3,000 OR 5,000 DOLLARS. I TOLD HER THAT IS WHY I BOUGHT TOYOTA BECAUSE I DIDN'T WANT TO SPEND MONEY AFTER 100,000 MILES. I HAVE LOOKED ONLINE AND THIS PRACTICALLY HAPPENING TO ALL THE 2010-2011 PRII. MY BUDDY OWNS AND CAMRY AND JUST HAD HIS BLOCK/PISTON RINGS CHANGED FOR TH…

Look up ODI 10886061 at NHTSA ↗

Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Steering assistance concerns

2 mentions · 0.4% of complaints

Median mileage: 133,000 mi (2 usable records).

ODI 11242826 · 151,000 mi

WHILE DRIVING AT CA FREEWAY SPEED (65MPH) THE CAR GOES LIMP. THE ACCELERATOR FAILS TO WORK AND EVEN FLOORING THE VEHICLE MAKES NO DIFFERENCE. AT THIS POINT THE SPEED OF THE VEHICLE DECREASES AND I HAVE TO IMMEDIATELY PULL TO THE SHOULDER. THE "CHECK HYBRID SYSTEM" ALERT SHOWS ON THE DASH AND ALSO ELECTRIC POWER STEERING AND CHECK ENGINE LIGHT. THIS ISSUE HAS BEEN GOING ON FOR THE PAST YEAR AND I HAVE TAKEN IT TO SEVERAL TOYOTA DEALERSHIPS WITH NO RESOLVE. I HAVE SPENT A TOTAL OF $4500 WITHOUT TOYOTA OF VALLEJO OR THE NOW BANKRUPT TOYOTA OF FA…

Look up ODI 11242826 at NHTSA ↗

ODI 11324344 · 115,000 mi

WHILE DRIVING DOWN CITY STREET AT APPROX. 25 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND HAD TO BE EMERGENCY STEERED WITHOUT POWER STEERING TO THE SIDE OF THE ROAD, NARROWLY AVOIDING A CRASH. THE DASHBOARD SHOWED "CHECK HYBRID SYSTEM"; VEHICLE WAS INOPERABLE AND HAD TO BE TOWED. *TR

Look up ODI 11324344 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b