Auto Recall Watch
U.S. public vehicle records

2002 Toyota SIENNA: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

181 owner complaints analyzed

1 distinct recall campaigns

68,385 mi median reported failure mileage

Scope: 2002 model year. Data updated: . 120 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 19 of 181 complaints (10.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3318.2%
Steering behavior147.7%
Electrical and battery issues105.5%
Transmission and shifting52.8%
Engine operation21.1%
Fuel system concerns10.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
19
Latches/Locks/Linkages
19
Structure:Body:Door
19
Structure
13
Service Brakes, Hydraulic
11
Engine And Engine Cooling:Engine
9
Structure:Body
9
Latches/Locks/Linkages:Doors:Latch
8
Component breakdown data
CategoryCount
Electrical System19
Latches/Locks/Linkages19
Structure:Body:Door19
Structure13
Service Brakes, Hydraulic11
Engine And Engine Cooling:Engine9
Structure:Body9
Latches/Locks/Linkages:Doors:Latch8

Electrical System: 19; Latches/Locks/Linkages: 19; Structure:Body:Door: 19; Structure: 13; Service Brakes, Hydraulic: 11; Engine And Engine Cooling:Engine: 9; Structure:Body: 9; Latches/Locks/Linkages:Doors:Latch: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
24
25,000 to 49,999
21
50,000 to 74,999
21
75,000 to 99,999
25
100,000 to 149,999
18
150,000 and above
11
Reported problems by failure mileage data
CategoryCount
Under 25,00024
25,000 to 49,99921
50,000 to 74,99921
75,000 to 99,99925
100,000 to 149,99918
150,000 and above11

Under 25,000: 24; 25,000 to 49,999: 21; 50,000 to 74,999: 21; 75,000 to 99,999: 25; 100,000 to 149,999: 18; 150,000 and above: 11

75,000 to 99,999 miles has the most reports with usable mileage (25). 61 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
4
2002
10
2003
17
2004
19
2005
18
2006
9
2007
8
2008
14
2009
16
2010
22
2011
15
2012
6
2013
7
2014
2
2015
4
2016
3
2017
1
2018
2
2019
1
2021
1
2023
1
2026
1
Complaints over time data
CategoryCount
20014
200210
200317
200419
200518
20069
20078
200814
200916
201022
201115
20126
20137
20142
20154
20163
20171
20182
20191
20211
20231
20261

2001: 4; 2002: 10; 2003: 17; 2004: 19; 2005: 18; 2006: 9; 2007: 8; 2008: 14; 2009: 16; 2010: 22; 2011: 15; 2012: 6; 2013: 7; 2014: 2; 2015: 4; 2016: 3; 2017: 1; 2018: 2; 2019: 1; 2021: 1; 2023: 1; 2026: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 33 complaint narratives. Steering behavior appears in 14 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000410 · 2002-12-28 (December 28, 2002)

I OWN A 2002 TOYOTA SIENNA. THE VEHICLE WAS PURCHASED NEW FROM MAGIC TOYOTA IN EDMONDS WA. THE VAN HAS 20000 MILES ON IT AND IS NOW IN NEED OF A NEW ENGINE. I HAVE HAD IT SERVICED BUT APPARENTLY THE TOYOTA ENGINES HAVE AN OIL SLUDGE BUILD UP PROBLEM WHICH DESTROYS THE ENGINE IF IT OCCURS. TOYOTA IS UNCERTAIN AT THIS JUNCTURE IF THEY ARE GOING TO REPAIR THE ENGINE WHICH IS STILL UNDER WARRANTY. I HAD IT SERVICED ON 11/20/02 AT MAGIC TOYOTA. FOUR WEEKS LATER THE ENGINE IS DEAD LINED WITH BLUE SMOKE, POOR COMPRESSION, AND A KNOCK. I HAVE RE…

Owner-reported narrative. 21,000 miles reported. Look up ODI 10000410 at NHTSA ↗

Owner report 10006509 · 2002-04-16 (April 16, 2002)

POWER DOORS CAN NOT BE STOPPED BY A CHILD. REQUIRES CONSIDERABLE FORCE TO REVERSE DIRECTION. DEALER TOLD ME THEY WILL INFORM TOYOTA. NO FURTHER INFO. THERE WAS NO CRASH. *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**760751 ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***760751

Owner-reported narrative. Look up ODI 10006509 at NHTSA ↗

Owner report 10008298 · 2003-03-01 (March 1, 2003)

AUTOMATIC DOOR OPENS, BUT WILL NOT CLOSE. OWNERS MANUAL RESCUE INFORMATION DOES NOT WORK. THREE MAJOR AND SEVERAL MINOR FAILURES. DOOR OPENED WHILE ON VACATION AND WAS NOT CLOSED UNTIL WE COULD GET AWAY FROM THE BEACH. TODAY OPENED DOOR IN RAIN STORM AND IT WOULD NOT CLOSE. HAVE TAKEN IT IN UNDER WARRANTY REPAIR WAS LUBRICANT. TODAY TOOK IT IN AND THEY WANT 70.00 DOLLARS TO DIAGNOSE THE PROBLEM PLUS REPAIR. THEY CLOSED IT AGAIN WITH MASSIVE LUBRICATION. *JB

Owner-reported narrative. Look up ODI 10008298 at NHTSA ↗

Owner report 10009680 · 2003-03-03 (March 3, 2003)

THE ENGINE LOCKED UP.*JB

Owner-reported narrative. 50,000 miles reported. Look up ODI 10009680 at NHTSA ↗

Owner report 10012434 · 2003-03-25 (March 25, 2003)

THE BRAKES FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, WHICH RESULTED IN AN ACCIDENT. *JB

Owner-reported narrative. Look up ODI 10012434 at NHTSA ↗

Owner report 10014910 · 2003-04-15 (April 15, 2003)

TOYOTA SIENNA ENGINE FIRE. THE CONSUMER INQUIRED WHEN THE RESULTS OF THE FIRE INVESTIGATION WOULD BE PUBLISHED. *AK *JB

Owner-reported narrative. Look up ODI 10014910 at NHTSA ↗

Owner report 10019908 · 2003-05-15 (May 15, 2003)

THE REAR BRAKES SQUEAKED EXCESSIVELY WHEN BRAKING. THE DEALER ADVISED THAT THE PROBLEM WAS CAUSED BY THE FEDERAL GOVERNMENT'S CHANGE IN THE WAY MANUFACTURERS MAKE BRAKE SHOES AND WERE UNABLE TO REMEDY THE PROBLEM. THE CONSUMER IS VERY CONCERNED ABOUT THE EFFECTIVENESS OF THE BRAKES. *NLM

Owner-reported narrative. Look up ODI 10019908 at NHTSA ↗

Owner report 10020734 · 2003-05-30 (May 30, 2003)

TOYOTA SIENNA SLUDGE & FUEL SYSTEM FAILURE.*AK

Owner-reported narrative. 27,400 miles reported. Look up ODI 10020734 at NHTSA ↗

Recall history

1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V160000 · Structure

Reported: 2010-04-20 (April 20, 2010)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

181 unique complaints in this selection. Analysis snapshot: 2026-10-01.

66.3%Usable mileage120 / 181 records
95.0%Valid incident date172 / 181 records
100.0%Valid filing date181 / 181 records
95.0%Ordered incident and filing dates172 / 181 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component200620072008200920102011201220132014201520162017201820192020
Structure:Body
1009.8%
ODI 10265989 · 30,494 mi

SINCE PURCHASING OUR 2006 TOYOTA SIENNA XLE WE HAVE EXPERIENCED PROBLEMS WITH THE POWER SLIDING DOORS - A GRINDING AND/OR RATTLING SOUND AS WELL AS JERKY OPERATION (AS OPPOSED TO OPENING AND CLOSING SMOOTHLY). THE DEALERSHIP GREASED THE CABLES AND TRACK WHICH SEEMED TO ELIMINATE THE SOUNDS. LAST WEEK THE DOOR STOPPED OPENING ALL THE WAY - IT WOULD OPEN ABOUT A QUARTER OF THE WAY AND THEN AUTOMATICALLY CLOSE ON ITS OWN. THIS PROBLEM OCCURRED WHETHER THE DOOR WAS OPERATED WITH THE KEY FOB REMOTE OR THE INTERIOR BUTTON. I CHECKED THE TRACK AND…

Look up ODI 10265989 at NHTSA ↗

4813.2%
ODI 10295878 · 1,000 mi

BOTH SLIDING SIDE DOORS FAIL TO CLICK TO STAY IN OPEN POSITION. HAPPENS OFTEN EVEN ON FLAT SURFACES. *TR

Look up ODI 10295878 at NHTSA ↗

6414.9%
ODI 10343894

I HAVE HAD PROBLEMS WITH MY 2008 TOYOTA SIENNA VAN PRETTY MUCH THE WHOLE TIME OF OWNERSHIP. (BOUGHT NEW FEB 2008). THE PASSENGER SIDE SLIDING PWR DOOR STICKS CLOSED. I WOULD TAKE IT TO THE DEALER, AND IT WOULDN'T DO IT, AND THEY COULDN'T FIND A PROBLEM. THEY JUST KEPT TELLING ME IT WAS BECAUSE I LIVE DOWN A DIRT RD. I HAVE HAD IT IN THE SHOP NUMEROUS TIMES. MY CAR NOW HAS 46,000 MILES ON IT, AND THEY ARE FINALLY ACKNOWLEDGING THERE IS AN ISSUE OTHER THAN MY DIRT ROAD. WHEN YOU TURN THE PWR SWITCH FOR THE DOORS OFF ON THE DASH, A STRONG GROWN M…

Look up ODI 10343894 at NHTSA ↗

6230.0%
ODI 10267519 · 110,000 mi

I HAVE A 2004 TOYOTA SIENNA (10000 ML.)IN A VERY GOOD CONDITION, LAST MONTH PASSENGER SIDE POWER SLIDING DOOR STOPPED WORKING. DEALER WANTED OVER $1500 TO FIX IT. THIS AFTER GOING THOUGHT FRONT DRIVER SIDE DOOR RECALL ( TOYOTA DEALER FIXED IT 3 TIMES)AND BACK TRUNK DOOR STRUTS RECALL IT SEEMS THAT THIS VAN HAS SOME SERIOUS DOOR PROBLEMS. AFTER USING SOME ONLINE BLOGS I DISCOVERED THAT THERE IS A LOT OF SIENNA OWNERS WITH THE VERY SAME PROBLEM, BESIDE THE FACT I AM DRIVING TWO 5 YEAR OLD KIDS IN THIS VAN EVERY DAY AND THIS CLEARLY CREATES A VERY…

Look up ODI 10267519 at NHTSA ↗

2916.9%
ODI 10325214 · 418 mi

MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR

Look up ODI 10325214 at NHTSA ↗

9515.5%
ODI 10429237

PURCHASED OUR NEW 2011 SIENNA XLE AWD IN JULY 2010, FROM KOONS TOYOTA IN WESTMINSTER, MD. IN EARLY SEPTEMBER 2011, MY WIFE COMPLAINED OF A BAD ODOR IN THE VAN. ON 09/10/11 I COMBED THROUGH THE VAN, THINKING THAT ONE OF OUR CHILDREN HAD SPILLED OR DROPPED SOMETHING THAT WAS CAUSING THE SMELL. INSTEAD, I FOUND THAT THE FLOOR OF THE VAN, UNDER THE CARPETS, WAS SOAKED THROUGHOUT. I IMMEDIATELY CALLED THE DEALER, AND THEY PICKED UP THE VAN ON 09/12/2011. THE FOLLOWING DAY I RECEIVED A CALL FROM THE DEALER'S SERVICE ADVISOR, WHO INFORMED ME THAT…

Look up ODI 10429237 at NHTSA ↗

5522.3%
ODI 10484815 · 2,000 mi

DRIVER AND PASSENGER SIDE POWER SLIDING DOOR OCCASIONALLY (I.E. NOT ALL THE TIME) MAKES AN ABNORMAL POP NOISE WHEN INITIALLY OPENING WITH THE OUTSIDE HANDLE OR WITH THE INSIDE HANDLE ON THE SLIDING DOOR. THIS DOES NOT HAPPEN THE DOOR IS OPENED WITH OTHER METHOD (E.G. REMOTE, OVER-HEAD MOUNT CONTROL, BUTTON ON B-PILLAR). IT SEEMS AS IF THE DOOR DOESN'T UNLATCH BEFORE THE MOTOR START PULLING THE DOOR. THE SYMPTOM IS VERY SIMILAR TO THIS TSB FOR CERTAIN 2011 SIENNA: T-SB-0044-11. *TR

Look up ODI 10484815 at NHTSA ↗

4122.4%
ODI 10554193

THE SLIDING DOOR WAS OPENING (VIA KEYCHAIN BUTTON), BUT OPENED ONLY HALFWAY BEFORE SLAMMING SHUT VERY QUICKLY. IT WAS LIKE IT THOUGHT IT HIT SOMETHING IN BY THE BACK TIRE, BUT THERE WAS NOTHING THERE. MY DAUGHTER HAD STARTED GETTING INTO THE CAR, SO THE DOOR SLAMMED SHUT ON HER FINGER AND ACTUALLY LATCHED CLOSED WITH HER FINGER STUCK INSIDE. THE DOOR HASN'T WORKED SINCE. THIS "SAFETY FEATURE" BACKFIRED. *TR

Look up ODI 10554193 at NHTSA ↗

3521.5%
ODI 10700585 · 119,000 mi

THIS COMPLAINT IS IN REFERENCE TO NHTSA CAMPAIGN ID 08V244000. THE POWER REAR LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA WILL NO LONGER SUPPORT THE GATE, AND IT HAS CLOSED ON SOMEONE STANDING UNDERNEATH IT SEVERAL TIMES. I WENT TO A TOYOTA DEALER TO REPAIR THE PROBLEM, AND THE DEALER QUOTED A VERY HIGH REPAIR PRICE (APPROXIMATELY $500), AND DID NOT MENTION THAT THERE WAS A SERVICE CAMPAIGN FOR THIS ISSUE. I CONTACTED TOYOTA ON MARCH 19, 2015 USING THE TOLL FREE NUMBER LISTED IN THE SERVICE CAMPAIGN LISTED ON THE NHTSA CAMPAIGN ID NUMBER. TOYO…

Look up ODI 10700585 at NHTSA ↗

5322.8%
ODI 10779449 · 20,000 mi

DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPPOSEDLY AN UPGRADE, HAS A MANUFACTURING DEFECT AS ITS PLASTIC STORAGE FRAME IS PAINTED WITH THE SAME TYPE OF PAINT USE TO PAINT THE METAL ON THE REST OF THE BODY OF THE CAR. IF DEALER'S "DIAGNOSIS" IS CORRECT THEN POSSIBILITY OF A FIRE BOTH IN PARKING…

Look up ODI 10779449 at NHTSA ↗

2330.7%
ODI 10862854 · 87,701 mi

THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.

Look up ODI 10862854 at NHTSA ↗

117.1%
ODI 11101665 · 5,000 mi

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, [phone removed]) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER …

Look up ODI 11101665 at NHTSA ↗

56.9%
ODI 11123640 · 4,700 mi

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.

Look up ODI 11123640 at NHTSA ↗

48.9%
ODI 11233527 · 50 mi

AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.

Look up ODI 11233527 at NHTSA ↗

410.5%
ODI 11563987

The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as well.

Look up ODI 11563987 at NHTSA ↗

Structure:Body:Door
989.6%
ODI 10150351 · 400 mi

DT*: THE CONTACT STATED THE REAR DOORS OF THE VEHICLE DO NOT CLOSE PROPERLY. TO CLOSE THE DOORS IT REQUIRED EXCESSIVE FORCE, AND THEY LEAK WHEN IT RAINS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR INSPECTION. AFTER EIGHT DAYS, THE DEALER WAS STILL UNABLE TO CORRECT THE PROBLEM. UPDATED 03/17/06. *JB

Look up ODI 10150351 at NHTSA ↗

246.6%
ODI 10225254

OCCASIONALLY AND WITHOUT WARNING, THE AUTOMATIC LEFT PASSENGER DOOR WILL CLOSE AS THE PERSON IS GETTING IN OR OUT OF THE VAN. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE EIGHT MONTHS WE HAVE HAD THE VAN. IT WAS TAKEN TO A TOYOTA DEALER SERVICE CENTER ON TWO OCCASIONS (DIFFERENT LOCATIONS), BUT BECAUSE THE TECHNICIAN CAN NOT DUPLICATE THE PROBLEM, NOTHING WAS DONE. THE COMPUTER SHOWS NO PROBLEM, BUT IT HAS CONTINUED TO DATE. *TR

Look up ODI 10225254 at NHTSA ↗

255.8%
ODI 10239070 · 2,000 mi

TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE VEHICLE DOES NOT COME EQUIPPED WITH AUTOMATIC SLIDING SIDE DOORS. THE DOORS MUST BE MANUALLY OPENED. ON MOST OCCASIONS WHEN THE SLIDING SIDE DOORS ARE OPENED, THEY MAKE A CLICKING SOUND. OFTENTIMES, THE DOORS FAIL TO REMAIN OPEN AND SLIDE SHUT. THE CONTACT IS CONCERNED THAT THE DOORS MAY CLOSE WHILE OCCUPANTS ARE ENTERING OR EXITING THE VEHICLE, CAUSING THEM TO BE INJURED. HE CALLED THE DEALER AND WAS INFORMED THAT THE FAILURE NEEDED TO OCCUR IN THEIR PRESENCE BECAUSE IT WAS DIFFICULT TO DUPLI…

Look up ODI 10239070 at NHTSA ↗

157.2%
ODI 10281140 · 15,000 mi

OUR AUTOMATIC SLIDING DOOR WAS OPENED BUT WOULD NOT CLOSE. NO AMOUNT OF TUGGING, FINESSING, OR CURSING WOULD MAKE IT SHUT. CHILDREN WERE STRANDED IN PHOENIX HEAT IN AUGUST BECAUSE THE VEHICLE WAS UNSAFE TO DRIVE WITH A DOOR THAT COULD NOT BE CLOSED. THERE ARE MANY MENTIONS OF THIS EXACT PROBLEM ON VARIOUS BLOGS AND ALL REPORT DIFFICULTY IN GETTING TOYOTA TO OFFER A SOLUTION THAT DIDN'T COST $1-2K. ALMOST ALL OWNERS REPORTED THE "FIXED" DOORS TO HAVE FAILED IN SOME WAY AGAIN WITH DEALERS REFUSING TO COVER THE COST OF THE SECOND (OR THIRD) FIX. T…

Look up ODI 10281140 at NHTSA ↗

148.1%
ODI 10299890 · 4,000 mi

TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THE REAR ELECTRONIC DOOR INTERMITTENTLY FAILED TO REMAIN OPEN. THE DEALER STATED THAT THE STRUT NEEDED TO BE REPLACED SINCE THEY BECAME FAULTY. THE DEALER ALSO ADVISED HER THAT THE PARTS WERE ON NATIONAL BACK ORDER. THE FAILURE MILEAGE WAS 4,000. UPDATED 02/1710 *BF UPDATED 02/19/10

Look up ODI 10299890 at NHTSA ↗

447.2%
ODI 10333886 · 400 mi

WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS ABLE TO BE OPENED. WE TOOK HIM TO THE EMERGENCY ROOM. NO BREAK WAS EVIDENT ON THE X RAYS BUT THE DOCTOR SAID AN EXAM BY AN ORTHOPEDIC DOCTOR NEXT WEEK, AFTER THE SWELLING HAS SUBSIDED, WILL CONFIRM WHETHER THERE IS A BREAK OR FRACTURE. THE ER DOCTOR…

Look up ODI 10333886 at NHTSA ↗

114.5%
ODI 10628688 · 30,000 mi

(REAR POWER SLIDING DOORS: NO SAFETY SENSORS TO STOP THE DOOR ) I PULLED THE HANDLE OF THE REAR POWER SLIDING DOOR TO OPEN TO LET MY DOG OUT. SHE PUT HER HEAD INTO THE OPENING BETWEEN THE TRACTOR CABLE THAT GLIDES THE DOOR BACK AND THE REAR PORTION OF THE DOOR. THE POWER DOOR CONTINUED TO SLIDE BACK AND INWARD. MY REPEATED ATTEMPTS TO STOP THE DOOR INCLUDED ME PULLING AGAINST IT WITH ALL MY STRENGTH THE DOOR JUST KEPT SLIDING EITHER BACK OR FORWARD. MY DOG TRIED TO SQUEEZE HERSELF OUT AND ONLY MANAGED TO GET HALF HER BODY OUT. SHE LOOKED …

Look up ODI 10628688 at NHTSA ↗

21.1%
ODI 11023955 · 50,000 mi

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, BOTH SLIDING DOORS MALFUNCTIONED. THE CONTACT STATED THAT THE DOORS REMAINED OPEN WHEN PROMPTED TO AUTOMATICALLY CLOSE. IN ADDITION, THE SLIDING DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. A DEALER AND THE MANUFACTURER WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Look up ODI 11023955 at NHTSA ↗

74.3%
ODI 10930371

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR AJAR SENSOR ILLUMINATED. THE SENSOR WAS REPLACED BY THE DEALER, BUT THE FAILURE CONTINUED. THE DEALER AND MANUFACTURER WERE UNABLE TO PROVIDE A REPAIR SOLUTION. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Look up ODI 10930371 at NHTSA ↗

62.6%
ODI 10980146

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE AUTOMATIC DOOR FEATURE WAS DEACTIVATED, IT CONTINUED TO ACTIVATE INDEPENDENTLY. AS A RESULT, THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMO…

Look up ODI 10980146 at NHTSA ↗

11.3%
ODI 11339817 · 36,512 mi

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STOPPED WITH THE ENGINE STILL RUNNING, THE PASSENGER'S SIDE SLIDING DOOR SLID OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUBURN TOYOTA (800 NEVADA ST, AUBURN, CA 95603) AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). APPROXIMATELY TWO YEARS LATER, THE FAILURE HAD RECURRED WHILE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANU…

Look up ODI 11339817 at NHTSA ↗

10.6%
ODI 11254716 · 45,397 mi

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE PASSENGER SIDE SLIDING DOOR OPENED AND FAILED TO LATCH. AS A RESULT, THE DOOR RETRACTED WHILE THE CONTACT'S ARM WAS STILL INSIDE THE VEHICLE. THE CONTACT MANAGED TO JERK HER ARM OUT OF THE VEHICLE, BUT SUSTAINED BRUISES AND SCRAPES TO THE ARM. MEDICAL ATTENTION WAS NOT RECEIVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078, [phone removed]) AND A SERVI…

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00.0%

No examples available for this selection.

12.2%
ODI 11416074 · 50,000 mi

TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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00.0%

No examples available for this selection.

Air Bags
28327.8%
ODI 10170542

AIR BAG LIGHT ON OCCASIONALLY. DEALER FOUND FAULT CODE BUT COULD NOT LOCATE THE CAUSE OF PROBLEM. *NM

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369.9%
ODI 10340855 · 29,990 mi

AIR BAG LIGHT WAS ON. DEALER HAD TO REPLACE P/S SEAT AIRBAG. *TR

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133.0%
ODI 10487602 · 55,000 mi

WAS T-BONED BY SOMEONE WHO FAILED TO YIELD ON GREEN. HE WAS GIVEN A TICKET. I WAS THROUGH THE INTERSECTION GOING 34.8 MILES/HOUR AT THE TRIGGERING EVENT. HAS TOYOTA DO INSPECTION ON CAR AND "CHIP". IT ONLY REGISTERED A "FRONT EVENT". REPAIR COSTS ARE 12K, THIS INCLUDED REPLACING BOTH DRIVER SIDE DOORS????? WHY DID THE AIRBAGS NOT DEPLOY OR BETTER YET WHY WAS THERE NOT EVEN A SIDE EVENT REGISTERED WHEN HE CLEARLY HIT ME IN THE SIDE?? SUFFERED A CONCUSSION AND NECK BACK INJURIES. HAD MY 6 AND 2 YEAR OLD IN THE BACK IN CAR SEATS. *TR

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146.8%
ODI 10437486 · 74,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC WHEN A VEHICLE CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE. THE FRONT PASSENGERS SIDE SEAT BELT FAILED TO RESTRAIN AND THE AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FOREHEAD WHEN HIS HEAD STRUCK THE DASHBOARD. THE REAR PASSENGER SUSTAINED SEAT BELT BURNS ACROSS THE CHEST. THE DRIVER RECEIVED BURNS AND BRUISES TO THE CHEST. THE MANUFACTURED WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS …

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74.1%
ODI 10361272 · 11,940 mi

TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING 45 MPH A VEHICLE REAR ENDED HIM. THE DRIVER SIDE CURTAIN AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE CURTAIN AIR BAG DID. THE VEHICLE WAS DESTROYED AS A RESULT. FOUR PEOPLE SUSTAINED MINOR INJURIES. A POLICE REPORT FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,940.

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21134.4%
ODI 10389626 · 5,000 mi

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE CRASH DID NOT CONSTITUTE AIR BAG DEPLOYMENT. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 5,000.

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8434.0%
ODI 10503584 · 11,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE TWICE; ONCE FROM THE PASSENGER'S SIDE DOOR AREA AND AGAIN FROM THE REAR. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED FORWARD AND INTO THE REAR OF ANOTHER VEHICLE. THE PASSENGER'S SIDE FRONT SEAT BELT FAILED TO RESTRAIN AND BOTH THE PASSENGER AND DRIVER'S SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER WAS THROWN INTO THE DASHBOARD AND SUSTAINED FACIAL, BACK AND NECK INJURIES. THE DRIVER SUST…

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2212.0%
ODI 10508473 · 1,400 mi

WHEN THE VEHICLE WAS STARTED, THE SRS AIRBAG LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALERSHIP THE NEXT MORNING TO DIAGNOSE. HOWEVER, NO ERROR CODES WERE ABLE TO BE RETRIEVED FROM THE OBDII. THEY RESET THE COMPUTER TO CLEAR THE LIGHT AND ADVISED THAT NOTHING COULD BE DONE WITHOUT AN ERROR CODE. THEY ADVISED TO TAKE THE VEHICLE DOWN TO AN AUTO PARTS STORE IMMEDIATELY IF THE LIGHT CAME ON AGAIN, IN ORDER TO GET AN ERROR CODE. A WEEK LATER, THE LIGHT CAME ON AGAIN. AS ADVISED, THE VEHICLE WAS TAKEN DOWN TO AN AUTO PARTS STORE IMM…

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138.0%
ODI 10584106 · 400 mi

I WAS DRIVING DOWN I-95 TO FLORIDA FROM NC, TRAVELING 70 MPH IN THE LEFT LANE WHEN I NOTICED A CAR COMING UP FROM BEHIND DRIVING ALMOST ON THE CENTER LINE. I STAYED IN MY LANE AND THE CAR CAME UP AND IMPACTED THE RIGHT SIDE OF MY VEHICLE, ROTATING THE CAR 90 DEGREES AND SENDING ME AND MY FAMILY OFF THE INTERSTATE ONTO THE RIGHT SHOULDER. THE SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THE POINT OF IMPACT RESULTED IN DAMAGE TO THE PASSENGER AND SIDE DOORS OF THE MINIVAN. *TR

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93.9%
ODI 10871836 · 54,000 mi

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

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56.7%
ODI 10872360 · 1,600 mi

THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.

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53.2%
ODI 10969642 · 8,300 mi

OUR 2016 SIENNA WHICH WE PURCHASED LAST MAY ACCELERATED ON IT'S OWN ON 2/16/2017 GOING THROUGH OUR SOUTH OUTSIDE WALL AND MASTER BATHROOM OF OUR HOUSE. MY HUSBAND LEFT THE VAN IN THE DRIVEWAY, UNLOADED THE GROCERIES, THEN GOT BACK INTO THE VAN, STARTED IT, PUT HIS FOOT ON THE BRAKE, SHIFTED TO DRIVE AND WITH HIS FOOT ON THE BRAKE THE VAN ACCELERATED INTO THE THE GARAGE. WE HAVE AN EXTENDED GARAGE WHICH HAD AN OFFICE AREA AND IT PROCEEDED TO PUSH THE OAK DESK THROUGH THE SOUTH EAST OUTSIDE WALL AND MASTER BATH. AS IT CONTINUED TO ACCELERATE AND …

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45.6%
ODI 11204731 · 31,000 mi

TAKATA RECALL (?) WE PURCHASED THIS VAN ON 4/18/2019, PREVIOUSLY THE VAN WAS A RENTAL. THE NEXT EVENING, GOING TO DINNER ON A FRIDAY NIGHT ABOUT 9 P.M. I WAS ON A 2 LANE ROAD IN A RURAL AREA, TRAVELING AT 60 MPH AND A DOG WALKED IN FRONT OF ME. I HAD NO TIME TO REACT. THE FRONT END OF THE VAN WAS LAYING IN THE ROAD, NOT DRIVABLE. AGAIN, A FRONT END COLLISION AND NO AIR BAG DEPLOYMENT! 2ND TOYOTA SIENNA, FIRST A 2017 AND NOW A 2018, BOTH RENTAL SALES, BOTH HAD FRONT END COLLISIONS AND BOTH HAD NO AIR BAG DEPLOYMENT. AT 60 MPH THERE'S NO REASONA…

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36.7%
ODI 11422870

I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wi…

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12.6%
ODI 11745526

We had our van parked on a driveway with a front facing slope, we had hard rains went we where going away there was water coming out of the seat belt on the passenger side and the panel above the window was stained down to the window support where the air bag is. I've been reading reports as far back as 2008 we have a 2020, went taken to the dealer they want 1000 to 2700 to remove the head liner and try to fine the problem, which what was reported didn't help. The dealer recommended to not park with the front of the van facing down hill if rain…

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Electrical System
818.0%
ODI 10164564 · 5,000 mi

THE LCD DISPLAY ON THE CD/RADIO GETS GARBLED WHENEVER THE VEHICLE IS IDLING AND THE A/C IS SET TO MAX. ALL OCCURRENCES WHERE WHEN THE VEHICLE WAS IDLING AND NO AMOUNT OF TURNING IT OFF AND ON WOULD RECTIFY THE ISSUE. HOWEVER, IF THE VEHICLE WERE SWITCHED OFF AND ON THE LCD WOULD GO BACK TO NORMAL. *NM

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174.7%
ODI 10200026 · 430 mi

1. WE BOUGHT TOYOTA SIENNA 2007 LE #3 ON JULY 21, 2007 2. AFTER 2 WEEKS ON AUG 4 2007 MAINTENANCE REQUIRED AND ALL OTHER LIGHTS WERE ON AND AC WAS STOPPED WORKING. WE CALLED THE DEALER AND HE SCHEDULED EARLIEST APPOINTMENT ON AUGUST 7 2007. 3. ON AUGUST 6 2007 TOYOTA SIENNA BROKE DOWN ON INTERSTATE AND I TOWED THIS VAN TO THE DEALER. 4. DEALER FIRST FOUND PROBLEM WITH THE ALTERNATOR AND REPLACED ALTERNATOR IN A WEEK. 5. THEN HE FOUND ANOTHER PROBLEM AS TWO COMPUTER INSIDE CAR WERE NOT FUNCTIONING PROPERLY AND HE WORKED WITH TOYOTA SPECIALI…

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429.8%
ODI 10210865 · 200 mi

I WAS PROGRAMMING A NEW SIENNA VAN HOMELINK TO MY GARAGE DOOR OPENER. IT STARTED THE SEQUENCE AS ONE WOULD EXPECT.(.SMALL HOUSE ICON BLINKING )BUT NEVER APPARENTLY MOVED ON TO THE STEP OF RETRIEVING THE SIGNAL. AS REQUIRED ONE MUST HOLD THE GARAGE DOOR OPENER REMOTE ON TO TRY TO ACCEPT SIGNAL. AFTER ATTEMPTING THIS SEVERAL TIMES I STOPPED AND WAS JUST IN TIME TO NOTICE THE MOTOR OF GARAGE DOOR OPENER WAS OVERHEATING AND NEAR FIRE! FIRE DEPT WAS CALLED AND IT WAS ALL CHECKED OUT. IN FEAR OF FAULTY EQUIPMENT I TOOK STEPS TO REPLACE BOTH GARA…

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2713.0%
ODI 10400950 · 40,100 mi

DURING ACTIVE DRIVING, THE VEHICLE STALLS AND THE POWER STEERING AND BRAKING COMPONENTS NO LONGER FUNCTION. ON ONE OCCASION, THIS WAS ON A RESIDENTIAL STREET AND THE SECOND ON A BUSIER STREET. THE SECOND OCCASION OCCURRED ON A HILL AND THE EMERGENCY BRAKE WAS NECESSARY TO STOP THE CAR. THE VEHICLE WAS BROUGHT TO BE SERVICED AND NO CAUSE FOR THE MALFUNCTION WAS IDENTIFIED. WE ARE NOW ASKED TO RESUME DRIVING OF THE CAR WITHOUT ANY REPAIR. *TR

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2011.6%
ODI 10303156 · 8,500 mi

WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN…

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6710.9%
ODI 10342813 · 400 mi

WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFUSING TO FIX IT OR REPLACE THE VEHICLE AND ARE TELLING US OUR INSURANCE COMPANY NEEDS TO PAY TO FIX IT. THE DOOR IS NOT DAMAGED OR DENTED/DINGED IN ANY WAY. IT'S PERFECTLY FINE, EXCEPT IT DOESN'T CLOSE ANYMORE WITH THE REMOTE CLOSING/OPENING BUTTONS. …

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249.7%
ODI 10464253 · 420 mi

BRAND NEW VEHICLE LASTED ABOUT A WEEK, WIFE PARKED CAR, WENT INTO STORE, CAME OUT AND VAN WOULD NOT START, WIFE AND KIDS WERE STRANDED IN ROUGH PART OF NEIGHBORING CITY, BATTERY DEAD, TOYOTA SERVICE TESTED CHARGING SYSTEM AND FOUND NOTHING WRONG, THEY DIDN'T REPLACED BATTERY AS A PRECAUTION. *TR

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189.8%
ODI 10648271 · 6,000 mi

OUR FRONT RIGHT DOOR SENSOR PROVIDES FALSE READINGS. THE DOOR SENSOR STATES THAT THE DOOR IS OPEN WHEN IT IS NOT. THE DOOR SENSOR GOES ON AND OFF. EVEN THOUGH THE DOOR IS SEALED SHUT, IT IS EXTREMELY ANNOYING BECAUSE OF THE OF NOISE AND VISUAL ALERT THAT STATES THAT THE DOOR IS SUPPOSEDLY NOT SHUT. *TR

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138.0%
ODI 10565623 · 11 mi

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY I…

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4117.7%
ODI 10706552 · 9,203 mi

THERE ARE MULTIPLE ISSUES WITH THIS VEHICLE THAT CAUSE/HAVE CAUSED SAFETY CONCERNS. DURING NIGHT TIME DRIVING, THE ILLUMINATED CRUISE CONTROL STALK WILL BLINK ON AND OFF INTERMITTENTLY. THIS HAS CAUSED THE DRIVER TO ALMOST REAR-END MULTIPLE CARS AS THE FLICKERING LIGHT TAKES THE DRIVER'S EYES FROM THE ROAD. IT WAS FOUND THAT THERE IS AN INTERMITTENT HIGH RESISTANCE CONNECTION WITH UP TO A 9 VOLT DROP AT TIMES. DESPITE THE STEERING COLUMN BEING SWITCHED OUT AND THE PROBLEM BEING FIXED TEMPORARILY, THE PROBLEM RETURNS. THERE IS SOMETHING IN THIS …

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810.7%
ODI 10862854 · 87,701 mi

THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.

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1912.3%
ODI 10969881 · 68 mi

THE SPEEDOMETER IS NOT LIGHTED DURING DAYLIGHT UNLESS THE HEADLIGHTS OR DRIVING LIGHTS ARE ON. THIS MAKES IT VERY DIFFICULT TO DETERMINE YOUR VELOCITY. IF YOU SPEND TOO MUCH TIME TRYING TO SEE THE SPEEDOMETER IT IS A SAFETY HAZARD. IT IS ALSO A HAZARD NOT KNOWING IF YOU ARE DRIVING TOO FAST OR TOO SLOWLY. THE SPEEDOMETER WAS LIGHTED ON MY 2008 SIENNA LE. THE SPEEDOMETER IS LIGHTED ON THE 2017 SIENNA XLE. TO INTRODUCE SUCH A SAFETY HAZARD ON THE LOWER PRICE MODEL SEEMS REALLY INAPPROPRIATE.

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56.9%
ODI 11181710 · 24,000 mi

3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK …

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48.9%
ODI 11319901 · 7,000 mi

THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN AL…

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615.8%
ODI 11268737

DEAR TO WHO CONCERN THIS CASE, ON AUGUST 26, 2019, I PURCHASED A BRAND NEW CAR, SIENNA, TOYOTA 2020 FROM PRINCIPLE TOYOTA ON 7370 WINCHESTER RD, MEMPHIS, TENNESSEE 38125. I DISCOVERED THAT THERE ARE MAJOR ISSUES WITH THE CAR. I WAS GUARANTEED BY THE DEALER THAT THE CAR IS IN PERFECT WORKING CONDITION BEFORE PURCHASE. HOWEVER, AFTER DRIVING THE NEW CAR FOR FEW DAYS, THE KEY REMOTE STOPPED WORKING AND I REVISITED THE DEALERSHIP TO GET IT FIXED. I TALKED TO JIMMY ROCKER, ONE OF THE SALE ASSOCIATES, AND HE TRANSFERRED ME TO THE TOYOTA SERVICE…

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Unknown Or Other
535.2%
ODI 10169222 · 5 mi

DT*: THE CONTACT STATED WHILE PARKED AND ACTIVATING THE IGNITION SWITCH, AN ARCHING CAME OFF AND BURNED THE EAR PIECE OF A CELL PHONE TRAUMATIZING THE CONTACT'S EAR. NO WARNING SIGNAL WAS PRESENT DURING THE NUMEROUS INCIDENTS. THE SPARK COULD BE HEARD AND SEEN EVERY TIME THERE WAS AN OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO CHECKED ALL ELECTRICAL GROUNDING BUT NO DEFECTS WERE FOUND. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/11/06. *JB

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328.8%
ODI 10193022

PURCHASED 2007 TOYOTA SIENNA 4000 MILES AGO - SEVERAL MONTHS. ONGOING PROBLEM - NO ACCIDENT AT THIS TIME: IN MY OPINION A VERY SERIOUS HESITATION IN ENGINE RESPONSE WHEN I REQUIRE AN IMMEDIATE FAST FORWARD MOVEMENT OF THE VEHICLE, ESPECIALLY AT SLOWER SPEEDS. DEALER SAYS NO SERVICE BULLETIN. (I'VE BEEN DRIVING FOR 40 YEARS).

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347.9%
ODI 10306970 · 16,150 mi

DATE: DECEMBER 31ST 2009 TIME:8:00AM TO 8:30AM AUTO : TOYOTA SIENNA LE - 2008 MODEL IT WAS SNOWING THAT DAY AND I WAS DRIVING 5 MILES PER HOUR WITHIN MY NEIGHBOURHOOD. WHEN I WAS MAKING A TURN, THE VEHICLE SKIDDED AUTOMATICALLY AND COLLIDED WITH FOOTPATH. IN THAT THE TIRE, WHEEL, SUSPENSION,SENSOR AND SOME OTHER PARTS WERE DAMAGED. I TRULY THINK THAT THE FAILURE IS CAUSED BY TOYOTA SIENNA EVEN THOUGH THE VAN HAD A ABS. I TRULY THINK THAT THERE IS SOME ISSUES WITH WITH THE ABS OF TOYOTA SIENNA. I CAN PROVIDE MORE DETAILS IF IT IS REQUIR…

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3717.9%
ODI 10303061 · 5,000 mi

IN APRIL 2009 THE ACCELERATOR STUCK ON MY 2009 TOYOTA SIENNA VAN. THE DEALER FAILED TO REPLICATE THE PROBLEM AND NEITHER THE DEALER NOR TOYOTA HAS MADE ANY PROGRESS TO RESOLVING. NOW I SEE WHERE A VAST NUMBER OF OTHER TOYOTA VEHICLES ARE SIMILARLY PLAGUED AND MY CONFIDENCE IN THE SIENNA IS FURTHER ERODED. PLEASE HELP! TW*

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2514.5%
ODI 10379152 · 83,975 mi

JUNE 2007 TOOK OUR SIENNA TO DEALER FOR WARRANTY REPAIR. THE PASSENGER DOOR WAS MAKING A POPPING NOISE AND WOULD NOT STAY OPEN WHEN PARKED FACING DOWNHILL. DEALER CLEANED THE LATCH MECHANISM AND THE DOOR WORKED FOR A MONTH. WE RETURNED TO THE DEALER FOR ADDITIONAL WARRANTY REPAIR IN SEPT. 2007. THEY AGAIN CLEANED MECHANISM BUT REPLACED NO PARTS. THE AUTOMATIC SLIDER DOOR CEASED WORKING SHORTLY AFTER THIS. WE CONTINUED TO USE BOTH SLIDER DOORS IN MANUAL MODE UNTIL JANUARY 2011. THE PASSENGER DOOR FAILED TO SEAL AND LATCH IN A CLOSED POSIT…

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619.9%
ODI 10412075

2011 SIENNA LE REAR VIEW MIRROR VIBRATES WHILE CAR ENGINE IS TURNED ON AND WHEN CAR IS IN DRIVING VIBRATE TO THE POINT THAT MAKES A PERSON DIZZY. SPOKE TO TOYOTA SERVICE REGARDING THIS SAFTY CONCERN, BUT WE WERE TOLD THAT THE VIBRATION ON THE MIRROR COMES WITH A CAR DESIGN, NOT A MALFUNCTIONAL PART, REFUSE TO REPLACE OR ATTEMP TO SOLVE THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

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2811.3%
ODI 10598023 · 70,000 mi

WE FIRST ENCOUNTERED A PROBLEM IN WHICH THE AUTOMATIC SLIDING DOOR WOULD NOT FUNCTION TO OPEN OR CLOSE AUTOMATICALLY BUT IT STILL WORKED MANUALLY. ABOUT A WEEK LATER THE REAR LATCH OF THE PASSENGER SLIDING DOOR BECAME STUCK IN THE LOCK POSITION THUS NOT ALLOWING THE DOOR TO FULLY CLOSE. I TOOK THE VEHICLE TO MY MECHANIC WHO GREASED THE LATCH AND ALLOWED IT TO FUNCTION PROPERLY HOWEVER THE DOOR WOULD STILL ONLY OPEN AUTOMATICALLY BUT WOULD OPEN OR CLOSE MANUALLY JUST FINE. DURING THIS TIME THERE WERE 3 INSTANCES WHEN THE DOOR WOULD AUTOMATICALLY…

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3318.0%
ODI 10640049 · 24,000 mi

FOR THE PAST 6 MONTHS, OUR VEHICLE, A 2013 TOYOTA SIENNA THAT WE PURCHASED NEW, HAS EMITTED A VERY FOUL ODOR FROM THE AIR CONDITIONING SYSTEM. FROM ALL THE INFORMATION I HAVE, THIS APPEARS TO BE FROM MOLD GROWTH. I AM WORRIED THAT ASIDE FROM BEING EXTREMELY UNPLEASANT, IT IS A SAFETY CONCERN. AFTER NUMEROUS TRIPS TO TWO DIFFERENT TOYOTA DEALERS FOR SERVICE, AN INSPECTION BY A SOUTHEAST TOYOTA REPRESENTATIVE, AND FOLLOWING ALL THE GUIDELINES FOUND IN THE TECHNICAL SERVICE BULLETIN, WE HAVE NOT HAD ANY IMPROVEMENT. THE ODOR IS SPORADIC BUT PE…

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2716.6%
ODI 10565623 · 11 mi

THERE IS NO ILLUMINATION OF THE MAIN DASHBOARD DISPLAY-SPEED, RPM, TEMPERATURE AND FUEL LEVEL WHEN LIGHT CONTROL IS AT OFF OR DRL (DRIVING LIGHTS) POSITION. I WENT TO DEALER AND SERVICE MAN SAID THAT IS THE WAY IT IS AND ANOTHER NEW VEHICLE ON THEIR LOT WAS THE SAME. THE GAUGE LIGHTS ARE ON BUT DIM IN PARKING AND HEADLIGHT POSITION. (TOYOTA MANUAL SAYS USE DRL IN DAYTIME TO SAVE FUEL AND ELIMINATE CHANCE OF BURNING OUT DRIVING LIGHTS.) I CALLED TOYOTA AND THEY SAID AFTER 2 WEEKS OF INVESTIGATION THAT THIS IS THE WAY IT IS. THIS IS A SAFETY I…

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4318.5%
ODI 10735150 · 2,000 mi

AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOISING - DEALERSHIP CLAIMED IT'S NORMAL OP, BUT THIS IS NOT ACCEPTABLE SINCE SERVO MOTOR IS OUT OF NORM OPERATION BUT REFUSE THE REPLACE IT. AUTO-DIMM REAR VIEW MIRROR - DEALERSHIP CLAIMED THEY CAN'T FIX SINCE IT'S DAY TIME & DON'T HAVE TOOL TO VERIF…

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1418.7%
ODI 10865182 · 5,000 mi

THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.

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2516.2%
ODI 10954287 · 115 mi

NAVIGATION SYSTEM THE INSTALLED NAVIGATION SYSTEM ON TOYOTA SIENNA MODELS DOES NOT INDICATE THE DESTINATION SIDE OF THE ROAD. IN OTHER WORDS, THERE IS AN AUDIO INDICATION "YOU HAVE REACHED YOUR DESIGNATION" BUT IT DOES NOT INDICATE WHICH SIDE OF THE ROAD IT IS. THIS IS A REAL SERIOUS SAFETY RISK -- SUDDENLY THE DRIVER HAS TO TRY TO CHANGE LANES, SLOWING DOWN, TO TRY AND FIND THE DESTINATION, THEREBY RISKING BEING REAR-ENDED WHILE TRYING TO MANEUVER OUT OF THE CURRENT LANE. ALL NAVIGATION SYSTEMS SHOULD BE REQUIRED TO STATE THIS INFORMATIO…

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1318.1%
ODI 11122116 · 871 mi

3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL GET HOT AFTER 10 MINUTES OF DRIVING. TOOK THE VEHICLE TO TOYOTA DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THE REAR HEATING UNIT IS ROUTED ALONG THE 3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL. SINCE THE LINES FOR THE REAR HEATING UNIT IS RUNNING WITH COOLANT AT 190F, THE HEAT IS TRANSFERRED TO THE SURROUNDING AREA AND CAUSING THE HOT CUP HOLDERS AND SIDE QUARTER PANEL. AS THE VEHICLE AGES, THIS WILL DEFINITELY BECOME WORSE. THE TOYOTA DEALERSHIP INFORMED ME THAT THIS I…

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817.8%
ODI 11206615

I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY

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615.8%
ODI 11420552

ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.

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Latches/Locks/Linkages
616.0%
ODI 10251574 · 52,000 mi

TOYOTA SIENNA 2006 SLIDING DOOR CABLE ASSEMBLY MALFUNCTION. *TR

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133.6%
ODI 10322186 · 42,031 mi

BACK SLIDING DOORS ON PASSENGER AND DRIVERS SIDE OF MY SIENNA 2007, DO NOT OPEN OR CLOSE CORRECTLY. THIS HAS BEEN OCCURRING SINCE APPROX AUGUST OF 2009. I DRIVE SCHOOL STUDENTS FOR A LIVING AND COULD NOT DO MY JOB TODAY BECAUSE OF THIS INCIDENT, ONCE AGAIN. IF THE DOORS ARE ON AUTOMATIC THE DRIVERS SIDE SLIDER WILL NOT CLOSE. WHEN AUTOMATIC IS TAKEN OFF, YOU STILL CAN'T CLOSE IT WITHOUT MY HUSBAND DOING WHATEVER IT IS THAT HE DOES, ONLY FOR IT TO HAPPEN AGAIN. THE PASSENGER SIDE IS A PROBLEM ON A DAILY BASIS, WHEN YOU TRY TO OPEN FROM OUTSI…

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102.3%
ODI 10276214 · 19,390 mi

MY HUSBAND WAS DRIVING IN FLORIDA IN OUR RENTED TOYOTA SIENNA MINIVAN, AND FIVE FAMILY MEMBERS WERE IN THE CAR, ON A HIGHWAY. SUDDENLY THE ENGINE HOOD CAME UNHOOKED AND FLEW UP, HITTING THE FRONT WINDSHIELD. THE GLASS SHATTERED AND WE WERE SHOWERED WITH GLASS, BUT THE BIGGER PROBLEM WAS THAT THE VIEW OUT THE FRONT WAS ALMOST TOTALLY OBSTRUCTED. WE MANAGED TO SEE THROUGH A SMALL CREVICE UNDERNEATH THE HOOD, WHICH WAS NOW UPRIGHT AND COVERING ALMOST ALL THE WINDSHIELD. WE WERE ABLE TO PULL OFF THE HIGHWAY WITHOUT FURTHER INCIDENT. PLEASE NOTE I A…

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41.9%
ODI 10349459 · 15,000 mi

2009 TOYOTA SIENNA - RAISED THE POWER REAR HATCH TO LOAD LUGGAGE. WAS UNDER THE HATCH WHEN IT STARTED TO AUTOMATICALLY CLOSE ON ME. I HAD TO USE FORCE FOR IT NOT TO CLOSE ON ME. NOT SURE WHAT WOULD HAVE HAPPENED IF IT WAS A CHILD PUTTING SOMETHING IN THE BACK. I DON'T THINK A YOUNG CHILD COULD HAVE STOPPED IT FROM SQUEEZING THEM. IT WOULD NOT STAY OPEN UNLESS WE MANUALLY HELD IT. HAD TO MANUALLY HOLD IT OPEN THE WHOLE WEEK OF VACATION. WHEN RETURNED, TOOK IT INTO THE DEALER THE STRUTS WERE BAD AND THEY REPLACED THEM UNDER WARRANTY. WORKS FINE …

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74.1%
ODI 10303156 · 8,500 mi

WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN…

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81.3%
ODI 10333886 · 400 mi

WE HAVE OWNED A 2011 TOYOTA SIENNA FOR 1.5 WEEKS. YESTERDAY OUR 3 YEAR OLD'S HAND BECAME STUCK IN THE SLIDING DOOR. HE HAD JUST EXITED THE CAR AND HIS HAND WAS IN THE PATH OF THE DOOR AS IT WAS SLIDING CLOSED. THE DOOR DID NOT RETRACT. IT CLOSED TIGHTLY AND A MINUTE OR SO PASSED BEFORE THE DOOR WAS ABLE TO BE OPENED. WE TOOK HIM TO THE EMERGENCY ROOM. NO BREAK WAS EVIDENT ON THE X RAYS BUT THE DOCTOR SAID AN EXAM BY AN ORTHOPEDIC DOCTOR NEXT WEEK, AFTER THE SWELLING HAS SUBSIDED, WILL CONFIRM WHETHER THERE IS A BREAK OR FRACTURE. THE ER DOCTOR…

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31.2%
ODI 10946371

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND AN UNKNOWN NHTSA CAMPAIGN NUMBER FOR THE (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ

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31.6%
ODI 10574957 · 15,100 mi

EVEN THE FRONT DOOR IS LOCKED AND IN DRIVE MODE YOU CAN OPEN THE DOOR, WHILE THE CAR IS RUNNING AND THE DOOR ARE LOCKED MY WIFE ALMOST FELL WHEN HE ACCIDENTALLY PULLED THE FRONT DOOR OPENER. ITS IS A BIG SAFETY ISSUE AND IT MAKE NO SENSE IF YOU CAN OPEN THE DOOR INSIDE EVEN IF ITS LOCKED SPECIALLY WHEN ITS RUNNING. WHEN YOU START THE ENGINE THE DOOR WILL AUTOMATICALLY LOCKED, WHAT IS THE PURPOSE OF THAT IF YOU CAN OPEN THE FRONT DOORS WITHOUT UNLOCKING IT. *TR

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31.8%
ODI 10949785

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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20.9%
ODI 10946353

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION FOR THE LATCHES/LOCKS/LINKAGES. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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11.3%
ODI 10980270

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NOT TO USE THE FEATURE FOR THE POWER DOORS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

12.2%
ODI 11730847 · 72,000 mi

The contact owns a 2019 Toyota Sienna. The contact stated that while attempting to open the driver's side sliding door, the door failed to completely open but remained ajar. The contact became aware that an electrical cable was hanging from the door. The vehicle was taken to the dealer, where it was diagnosed, and determined that the cable needed to be replaced. The dealer informed the contact that the door needed to be taken off and reinstalled to repair the vehicle. The vehicle was not repaired due to the cost. The manufacturer was notified o…

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00.0%

No examples available for this selection.

Steering
595.8%
ODI 10247694 · 20,000 mi

IN EARLY 2008, MY 2006 TOYOTA SIENNA BEGAN TO PULL TO THE RIGHT SIDE OF THE ROAD. I NOTICED THAT THEN I LET GO OF THE STEERING WHEEL, THE CAR WOULD DRIFT SHARPLY TO THE RIGHT. ADDITIONALLY, AT A DEAD STOP AND THE ACCELERATOR WAS APPLIED, THE CAR DRIFTED TO THE RIGHT. MY LOCAL TOYOTA DEALERSHIP HAS LOOKED AT THE CAR 4 TIMES AND SAID THAT NOTHING MORE CAN BE DONE AND THE CAR IS WITHIN SPECS. WITH THE SERVICE MANAGER, WE DROVE MY SIENNA AND THEN DROVE THE DEALERSHIPS COURTESY VAN. AT A DEAD STOP, THE DEALERSHIPS VAN DROVE STRAIGHT AND HAD NO …

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123.3%
ODI 10345824 · 45,000 mi

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THE STEERING WHEEL BEGAN TO ABNORMALLY SHAKE WHILE DRIVING AT AN UNKNOWN SPEED. SHE THEN ATTEMPTED A TURN AND THE POWER STEERING FAILED. THE STEERING WHEEL BECAME EXTREMELY STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE RACK, PUMP AND STEERING BELT WAS REPLACED. THE DEALER ALSO PERFORMED A STEERING FLUSH. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.

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337.7%
ODI 10307934 · 300 mi

BELOW STEERING PROBLEMS PERSIST TO THE PRESENT, DESPITE NUMEROUS REPAIR ATTEMPTS BY TOYOTA DEALERSHIP EMPLOYEES AND TOYOTA ENGINEERS. THE APPROXIMATE DATE OF INCIDENT LISTED WITH THIS REPORT REPRESENTS THE DATE OF PURCHASE OF THE VEHICLE / TIME FIRST OCCURRED. ALTHOUGH SEVERAL ISSUES ARE PRESENT, I DID TRY TO DESCRIBE THEM INTO 3 DISTINCT PROBLEMS. 2008 TOYOTA SIENNA LE AWD, BEARING STEERING ISSUES WITH THIS VEHICLE: 1. THE VEHICLE STEERING WHEEL PHYSICALLY TURNS TO THE RIGHT, WHILE BRAKING. 2. STEERING WHEEL FAILS TO CENTER PROPERL…

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125.8%
ODI 10542105 · 33,087 mi

WENT TO DEALERSHIP FOR AN ALIGNMENT, CAR DRIFTED TO THE LEFT. THEY TOLD ME THE STEERING SHAFT WAS VERY WORN AND HAD TO BE REPLACED. HAD TO INSTALL A NEW STEERING INTERMEDIATE SHAFT AND SHAFT ASSEMBLY. THIS WAS COVERED UNDER MY EXTENDED WARRANTY, BUT THERE IS NO WAY A STEERING SHAFT SHOULD BE WORN OUT AT 30000 MILES! THERE HAS TO BE A DEFECT IN THE STEERING SHAFT. LUCKY, I HAD THE ALIGNMENT DONE BEFORE MY PLANNED 700 MILE TRIP. *JB

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116.4%
ODI 10316759

I BOUGHT A 2010 TOYOTA SIENNA CE FROM SOUTHBAY TOYOTA IN GARDENA, CA AT ON JANUARY 24, 2010. AFTER MY WIFE DROVE IT FOR A WEEK, SHE FOUND THE CAR STARTED TO MAKE "CRACKING" SOUND NEAR THE STEERING WHEEL AREA ESPECIALLY WHEN THE CAR IS IN REVERSE DRIVING AND MOVING THE STEERING WHEEL SLOWLY. I TESTED IT AND THE ABNORMAL SOUND REPEATED EVERY TIME. I BROUGHT THE CAR TO SOUTHBAY TOYOTA A WEEK AGO, THEY DIDN'T IDENTIFY THE PROBLEM SINCE THE STREET IS SO NOISY. MY WIFE CONTINUED TO DRIVE THE CAR AND THE "CRACKING NOISE" BECAME LARGER AND AT THE SAME …

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243.9%
ODI 10342813 · 400 mi

WE BOUGHT OUR FIRST MINIVAN - A TOYOTA SIENNA XLE 2011- BARELY TWO WEEKS AGO FROM TOYOTA LAUREL, MD. THE SECOND DAY, THE STEERING STARTED TO CREAK WHEN MAKING TURNS. NOW, THE TRUNK DOOR HAS STOPPED WORKING AND THE LOCAL NEW JERSEY DEALERSHIP DCH TOYOTA IS TELLING US IT HAS BEEN "BENT". THEY ARE REFUSING TO FIX IT OR REPLACE THE VEHICLE AND ARE TELLING US OUR INSURANCE COMPANY NEEDS TO PAY TO FIX IT. THE DOOR IS NOT DAMAGED OR DENTED/DINGED IN ANY WAY. IT'S PERFECTLY FINE, EXCEPT IT DOESN'T CLOSE ANYMORE WITH THE REMOTE CLOSING/OPENING BUTTONS. …

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156.1%
ODI 10456744 · 1,500 mi

JOINING HIGHWAY IN A SITUATION WHERE VEHICLES GIVING WAY CAUSE HESITATION AND THEN GIVE WAY CAUSING BRAKING THEN ACCELERATION REPEATEDLY, TRANSMISSION REFUSED TO DOWNSHIFT ON KICK DOWN, VEHICLE WOULD NOT ACCELERATE, ACTUALLY SLOWED SIGNIFICANTLY FORCING FOLLOWING VEHICLES TO BRAKE .VEHICLE EVENTUALLY BEGAN TO PICK UP SPEED.GENERALLY POOR RESPONSE FROM TRANSMISSION IN ALL MODES. TRANSMISSION DROPS OUT OF DRIVE AT LOW SPEEDS CAUSING ENGINE TO RACE BEFORE TAKING UP DRIVE, VERY HARD TO OPERATE VEHICLE SMOOTHLY.. EXCESSIVE ENGINE VIBRATION AND NO…

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116.0%
ODI 10578838 · 24,800 mi

THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHI…

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74.3%
ODI 10863265

THERE IS A RUBBING NOISE IN THE STEERING WHEEL WHICH IS ANNOYING AND THE DEALER REFUSED TO RECTIFY IT.

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114.7%
ODI 11045856 · 39,000 mi

I HAVE A BRAND NEW TOYOTA SIENNA AND THE TIRES SEEM TO START SHOWING SIGN OF WEARING OFF IN 6 MONTHS, AS IF IT HAS ALIGNMENT ISSUES OR SOMETHING. THE CAR DOES NOT PULL TO ONE SIDE OR ANYTHING. THE DEALERSHIP TOLD ME THAT IT COULD BE THE TIRE PRESSURE THAT NEEDS TO BE KEPT UP AND THEY SAID THAT THE TIRE PRESSURE INDICATOR IS NOT GOOD ENOUGH TO MAKE SURE IF THE PRESSURE IS GOOD? ALSO THEY TOLD ME THAT THE TIRES THESE DAYS ARE SOFTER SO THEY DON'T LAST AS LONG? THIS ALL SEEMS A LITTLE HARD FOR ME TO BELIEVE. OEM TIRE WARRANTY UP TO 60K BUT NOT…

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45.3%
ODI 10910205 · 9,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE …

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74.5%
ODI 11015328 · 6,100 mi

LOST STEERING ABILITY FROM SOME CAUSE AFTER A LANE CHANGE, ON A HIGHWAY, VEHICLE CONTINUED INTO THE SHOULDER AND WOULD NOT ALLOW CORRECTION INTO THE LANE. POSSIBLE CAUSE IN MY OPINION MAY HAVE BEEN A L. FRONT TIRE BLOW OUT OR A STEERING LINKAGE ISSUE OR POSSIBLY THE STABILITY CONTROL SYSTEM. THE VEHICLE WAS NEW. IF THE TIRE BLEW OUT PRIOR TO THE RESULTING COLLISION, IT WAS EITHER DEFECTIVE OR PICKED UP DEBRIS ON THE HIGHWAY.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

37.9%
ODI 11329923 · 2,644 mi

WHILE DRIVING ON HWY, SUDDENLY ENGINE LIGHT CAME ON. ALSO I LOST ACCELERATION. WHEN I PRESS GAS PEDAL NO RESPONSE FROM CAR. VEHICLE WAS SLOWING DOWN SO PULLED INTO GAS STATION. WHEN I STOPPED THE CAR, ENGINE LIGHT WAS STILL ON, TRACTION LIGHT CAME ON AND STEERING SYSTEM LIGHT CAME ON. ALSO ENGINE LIGHT WAS SOLID AND IT WAS NOT FLASHING

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Vehicle Speed Control
504.9%
ODI 10183278 · 3,300 mi

SIENNA UNCONTROLLED ACCELERATION!! IT HAPPENED TO OUR 2006 SIENNA YESTERDAY 2/21/2007 - -MY WIFE WAS ABOUT TO STOP THE CAR WHILE PARKING IT AT A PARKING SPACE, SUDDENLY IT ACCELERATED (VERY FAST!) AND KNOCKED DOWN A TREE AND SCRATCHED A COUPLE OF PARKED CARS. IT TOOK A TREE, SOME BUSHES AND A DOUBLE RAISED CURBS TO STOP THE VAN. THE BUMPER WAS DAMAGED (BY THE TREE) AND THE RIGHT SIDE OF VAN DENTED. MY WIFE IS A CAREFUL DRIVER (AND WITH OUR TWO TODDLERS INSIDE!) AND SHE IS VERY SURE SHE DID NOTHING WRONG. WE ARE VERY CONCERNED TO DRIVE IT AG…

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287.7%
ODI 10209552 · 3,700 mi

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING 10 MPH, THE VEHICLE WOULD SLOW DOWN AND THEN ACCELERATE WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3,700.

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5111.9%
ODI 10294883 · 10,000 mi

I ACCIDENTALLY HIT THE CRUISE CONTROL IN MY 2008 TOYOTA SIENNA WHEN THE CONTROL LEVER WAS OVER THE WINDSHIELD WIPER CONTROL IN A SLIGHT LEFT TURN, RESULTING IN THE CRUISE CONTROL GOING UNEXPECTEDLY INTO "RESUME". BECAUSE OF INCLEMENT WEATHER I HAD SLOWED DOWN AND WAS NOT EXPECTING THE INSTANT ACCELERATION. TOOK A COUPLE SECONDS TO REALIZE WHAT HAD HAPPENED WHEN I HAD TRIED TO OPERATE THE WINDSHIELD WIPER CONTROL. THE TOYOTA CRUISE CONTROL LEVER MOUNTED ON THE STEERING COLUMN WHERE IT TURNS WITH THE WHEEL APPEARS TO BE A LESS THAN DESIRABLE E…

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136.3%
ODI 10266633 · 5,600 mi

ON AN EARLY SATURDAY APRIL 18, 2009 TRIP TO THE AIRPORT THE CRUISE CONTROL STUCK WHILE ACCELERATING AND WOULD NOT DISENGAGE BY PRESSING THE BRAKE PEDAL OR BY PULLING THE CRUISE CONTROL LEVER (LOCATED ON THE STEERING COLUMN) TOWARDS THE DRIVER. I HAD JUST GONE THROUGH AN AUTOMATIC TOLLGATE IN THE FAR LEFT LANE AND BEGAN ACCELERATING (AND PROBABLY HIT THE 'RESUME' FEATURE OF THE CRUISE CONTROL LEVER) IN ORDER TO GET IMMEDIATELY OVER TO THE FAR RIGHT LANE TO EXIT. WITHIN SECONDS I WAS UP TO AN ADEQUATE SPEED AND TOUCHED THE BRAKE. THE CAR CONTI…

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1810.5%
ODI 10305120 · 4,500 mi

AT VEHICLE START- COLD AMBIENT TEMPS -APPROX 20F AND LOWER, ENGINE GOES TO ABOUT 1800 RPM AND STAYS THERE FOR ABOUT 2 MINUTES BEFORE DROPPING DOWN TO ABOUT 1100 RPM. AFTER SHFITING AND THE DRIVER TAKING THE FOOT OFF THE BRAKE PEDAL THE VEHICLE HAS A TENDENCE TO LURCH DUE TO THE HIGH ENGINE SPEED. THIS IS A SURPRISE EVENT EVERY TIME I OR MY WIFE START THIS VEHICLE AND I CONSIDER IT A SAFETY RELATED ISSUE. AS A COMPARISON, MY 2003 CHEVY TRAILBLAZER COLD ENGINE RPM NEVER GOES ABOVE 900 RPM AND DOES NOT EXHIBIT THIS LURCH TENDENCY. I COMPLAINED…

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203.3%
ODI 10332180 · 1,200 mi

I BOUGHT A 2011 TOYOTA SIENNA LE IN MARCH 2010 AND HAVE 1200 MILES ON IT. I BELIEVE THE SIENNA AS ACCELERATION ISSUES WHEN IN CRUISE CONTROL. I TURNED ON THE CRUISE CONTROL TO KEEP THE SPEED AT 60 MPH ON THE BRIDGE. WHILE GOING UPHILL, THE SIENNA WAS ACCELERATING TO MAINTAIN SPEED WHICH WAS OK BUT WHEN GOING DOWNHILL IT JUST WON'T STOP ACCELERATING AND THE SPEED WENT UPTO 75-80 MPH WHEN I HIT THE BREAKS AND TURNED OFF THE CRUISE CONTROL. I TRIED THE SAME IN ANOTHER UPHILL/DOWNHILL LOCATION ON ROUTE 1 AND THE SAME THING HAPPENED. PLEASE LOOK INT…

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114.5%
ODI 10444924 · 60 mi

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE OR ACCELERATE, BOTH PEDALS WOULD BE DEPRESSED SIMULTANEOUSLY. THE CONTACT STATED THAT THE TWO PETALS WERE TOO CLOSE IN PROXIMITY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAVEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 1,300.

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63.3%
ODI 10507189 · 150 mi

I TOOK A RIGHT TURN FROM JUPITAR RD. TO PRESIDENT GEORGE BUSH FREEWAY - APPROXIMATELY 400 METERS BEFORE ENTERING THE TOLLWAY. THE TRAC OFF AND ENGINE FAULT LIGHT SWITCHED ON AND THE VAN COULDN'T GO BEYOND A MAXIMUM SPEED OF APPROXIMATELY 20 OR 30 MPH. I WAS SHOCKED AND STUNNED AND COULDN'T FIGURE OUT WHAT WAS JUST HAPPENING AND HOW TO GET THE VAN TO A SIDE PATH AMID PASSING VEHICLES AT 60 TO 70 MPH BECAUSE THAT ROAD LEAD TO TOLL WAY ENTRANCE. FINALLY, AFTER LONG WAIT WITH A SHAKY HEART, I COULD MOVE THE VAN TO RIGHT LANE @ < 30 MPH AN…

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106.1%
ODI 10561560 · 1,800 mi

I PARKED MY CAR ON AN UPWARD INCLINING DRIVEWAY AND LEFT IT IN IDLE. I WENT INSIDE THE HOUSE TO GO AND GET MY DOG AND SPEAK TO MY IN-LAWS. I BROUGHT THE KENNEL OUT TO THE CAR, LIFTED THE TAILGATE AND PUT THE KENNEL IN. I WENT BACK IN THE HOUSE, GOT THE DOG FOOD, PUT THE DOG FOOD IN THE TAILGATE. I WENT BACK INSIDE AND WAS SPEAKING TO MY IN-LAWS WHEN ALL OF A SUDDEN WE HEARD A LOUD CRASH. WE WENT OUTSIDE AND MY CAR HAD ACCELERATED AND CRASHED INTO THEIR GARAGE. THERE WAS NO ONE IN THE CAR AT THE TIME OF THE ACCELERATION. THE DOG WAS STILL…

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20.9%
ODI 11316319 · 48,000 mi

MY SIENNA VAN SOMETIMES RESPONDS VERY LATE TO ACCELERATION. THIS BECOMES A PROBLEM ON HIGHWAYS SPECIFICALLY DURING THE MERGING. ACCELERATION PADDLE HAS TO BE PRESSED VERY HARD, FOR FIRST FEW SECONDS THERE IS NO RESPONSE FROM ENGINE THEN LATTER IT SUDDENLY ACCELERATES. THIS MAKES YOU MISS JUDGE THE TIME REQUIRED TO MERGE ON HIGHWAYS AND CAN CAUSE ACCIDENTS. THIS HAS BEEN HAPPENING SINCE FEW MONTHS. I AM PROVIDING TENTATIVE DATE BELOW.

Look up ODI 11316319 at NHTSA ↗

22.7%
ODI 10939478 · 6,000 mi

IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR

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63.9%
ODI 10969642 · 8,300 mi

OUR 2016 SIENNA WHICH WE PURCHASED LAST MAY ACCELERATED ON IT'S OWN ON 2/16/2017 GOING THROUGH OUR SOUTH OUTSIDE WALL AND MASTER BATHROOM OF OUR HOUSE. MY HUSBAND LEFT THE VAN IN THE DRIVEWAY, UNLOADED THE GROCERIES, THEN GOT BACK INTO THE VAN, STARTED IT, PUT HIS FOOT ON THE BRAKE, SHIFTED TO DRIVE AND WITH HIS FOOT ON THE BRAKE THE VAN ACCELERATED INTO THE THE GARAGE. WE HAVE AN EXTENDED GARAGE WHICH HAD AN OFFICE AREA AND IT PROCEEDED TO PUSH THE OAK DESK THROUGH THE SOUTH EAST OUTSIDE WALL AND MASTER BATH. AS IT CONTINUED TO ACCELERATE AND …

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56.9%
ODI 11170282 · 4,500 mi

THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.

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12.2%
ODI 11299633 · 12,000 mi

PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.

Look up ODI 11299633 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System73,316–118,000 mi100,000 mi13
ODI 10235950 · 131,000 mi

IN 2003, ECU UNIT WAS REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM SINCE REPLACEMENT UNTIL IT FINALLY WOULD OPEN BY NOT CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE FOR THE ODI TO OPEN AN INVESTIGATION. ALL YOU HAVE TO DO IS GOOGLE "TOYOTA SIENNA POWER SLIDING DOOR PROBLEMS" AND YOU END UP WITH MULTIPLE THOUSANDS OF HITS, WITH MOST BEING CHAT SITES WITH MULTIPLE COMPLAINT THREADS.…

Look up ODI 10235950 at NHTSA ↗

ODI 10238990 · 35,000 mi

IN 2003, I WAS TOLD THE ECU UNIT NEEDED REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM UNTIL IT FINALLY WOULDN'T OPEN NOR CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE FOR THE ODI TO OPEN AN INVESTIGATION. ALL YOU HAVE TO DO IS GOOGLE "TOYOTA SIENNA POWER SLIDING DOOR PROBLEMS" AND YOU END UP WITH MULTIPLE THOUSANDS OF HITS, WITH MOST BEING CHAT SITES WITH MULTIPLE COMPLAINT THREADS. …

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ODI 10276857 · 100,000 mi

AUTOMATIC SLIDING DOOR ON TOYOTA SIENNA OFTEN DOES NOT CLOSE. EVEN WHEN ENCOURAGED "MANUALLY" TO CLOSE, IT PULLS BACK SEVERAL TIMES. IF AUTO FEATURE IS TURNED OFF, IT WON'T PULL CLOSED AT ALL. SLIDING DOOR ON LEFT SIDE WON'T OPEN FROM INSIDE. OCCASIONALLY LOCKS ITSELF SO THAT IT CAN'T BE OPENED FROM OUTSIDE EITHER, EVEN IF ALL OTHER DOORS ARE UNLOCKED. *TR

Look up ODI 10276857 at NHTSA ↗

Latches/Locks/Linkages73,908–130,386 mi81,500 mi16
ODI 10224224 · 78,500 mi

AUTOMATIC DOOR LOCKS SUDDENLY AND WITHOUT CAUSE LOCK AND UNLOCK. SOMETIMES IT'S WHILE WE'RE DRIVING, SOMETIMES WHILE PARKED. SOMETIMES IT'S FRONT DOORS ONLY, SOMETIMES BACK ONLY, SOMETIMES ALL OF THEM. IT SEEMS TO HAPPEN WHEN IT'S WET (SO FAR, SNOWING), THOUGH NOT ALWAYS. ONE CAN BE LOCKED INSIDE THE VEHICLE OR LEAVE IT LOCKED AND RETURN TO FIND IT UNLOCKED. DEALERS ALONG COLORADO FRONT RANGE HAVEN'T HEARD OF THIS PROBLEM. AN INTERNET SITE SUGGESTED A SHIELDED SECURITY SYSTEM HARNESS HAS FIXED THE PROBLEM FOR SOME OTHERS. VEHICLE IS NEARLY 6 …

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ODI 10234922 · 60,000 mi

I HAVE A SIENNA XLE 2002 WITH THE ELECTRONIC SLIDING DOORS. FROM THE INSIDE OF THE VAN, THERE ARE THREE BUTTONS TO OPEN THE DOORS; ONE ON THE CONSOLE, ONE ON THE COLUMNS BETWEEN FRONT AND BACK SEATS AND ONE BUTTON IN THE HANDLE. PERIODICALLY THE SLIDING DOORS WILL NOT SHUT OR THEY WILL NOT OPEN. THE LAST TIME THIS HAPPENED WAS JULY 16, 2008 WHEN THE KIDS IN THE BACK DRIVER'S SIDE TRIED TO OPEN THE SLIDING DOOR AND COULD NOT. WE TRIED EVERYTHING AND IT WAS JAMMED SHUT. IT SEEMS LIKE THE BUTTON IN THE HANDLE WAS STUCK (WHICH HAS HAPPENED BEF…

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ODI 10235950 · 131,000 mi

IN 2003, ECU UNIT WAS REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM SINCE REPLACEMENT UNTIL IT FINALLY WOULD OPEN BY NOT CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE FOR THE ODI TO OPEN AN INVESTIGATION. ALL YOU HAVE TO DO IS GOOGLE "TOYOTA SIENNA POWER SLIDING DOOR PROBLEMS" AND YOU END UP WITH MULTIPLE THOUSANDS OF HITS, WITH MOST BEING CHAT SITES WITH MULTIPLE COMPLAINT THREADS.…

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Structure:Body:Door76,750–98,306 mi87,900 mi10
ODI 10244462 · 82,000 mi

DRIVERS SIDE SLIDING DOOR (POWER) WILL NO LONGER WORK EXCEPT MANUALLY. AN ANNUNCIATOR ON THE DASH INDICATE "PWR DOOR" IN RED. *TR

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ODI 10261434 · 90,800 mi

2002 SIENNA DRIVER SIDE SLIDING DOOR STOP WORKING. I TOOK IT TO DEALER AND THEY SAID IT IS A CABLE AND KNOWN ISSUE. *TR

Look up ODI 10261434 at NHTSA ↗

ODI 10303027 · 15,000 mi

WHEN USING MY REMOTE DOOR OPENER, MY AUTOMATIC SLIDING DOORS DO NOT FULLY OPEN.*CW

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Structure52,752–78,737 mi64,000 mi8
ODI 10206650 · 34,006 mi

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT AND REAR DRUMS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. NEVERTHELESS, THE BRAKES CONTINUED TO SQUEAK AND THE BRAKE PEDAL MUST BE DEPRESSED VERY HARD IN ORDER FOR THE VEHICLE TO STOP. THE DEALER STATED THAT THE NOISE…

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ODI 10250918 · 59,000 mi

PASSENGER SIDE POWER SLIDING DOOR ON TOYOTA SIENNA LE (2002) IS BAD. WENT TO THE DEALER AND THEY SLAPPED ME WITH A 1400 ESTIMATE. LEFT TO DEAL WITH SAFETY ISSUES FOR MY CHILDREN WITH MECHANICAL MALFUNCTIONS AND IF POWER DOOR BUTTON IS ACCIDENTALLY ENGAGED. I FEEL L AM LEFT WITH NO OPTION. THIS REPAIR IS MUCH TO EXPENSIVE AND DOES NOT FALL UNDER ANY WARRANTIES. HOW CAN BUYER BEWARE OF SUCH TRAPS. I AM ONLY MID WAY THROUGH PAYMENTS AND I ALREADY HAVE A MAJOR REPAIR COST THAT HARDLY MAKES THE INITIAL PURCHASE WORTH IT. THE DEALER OFFERED NO ALTERN…

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ODI 10277240 · 95,000 mi

DRIVER'S SIDE SLIDING DOOR (NOT A POWER DOOR) WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THE MECHANISM HAS FAILED. I HAVE HAD SEVERAL PROBLEMS WITH BOTH SLIDING DOORS (PASSENGER SIDE IS POWER DOOR) WITH THE LATCH MECHANISM GETTING STUCK. THIS TIME, IT IS COMPLETELY INOPERABLE. *TR

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Service Brakes, Hydraulic47,502–85,224 mi81,603 mi8
ODI 10155378 · 52,000 mi

DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE FRONT BRAKES SQUEAL. THE BRAKES HAVE BEEN PROPERLY MAINTAINED AND THE ROTORS HAVE BEEN REPLACED, BUT THE NOISE STILL OCCURS. THE MANUFACTURER SENT A TECHNICIAN, WHICH DETERMINED THIS WAS NORMAL OPERATING CONDITIONS. THE CONTACT FELT THAT SINCE THE NOISE CAME WHENEVER THE BRAKES WERE APPLIED IT WAS A SAFETY ISSUE. UPDATED 05/16/2006. *AK

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ODI 10172370 · 31,024 mi

BEGAN HAVING INDICATOR LIGHTS ON DASHBOARD OF MY VEHICLE (TOYOTA SIENNA 2002) COME ON FOR NO APPARENT REASON; SPECIFICALLY, THE CSV AND BRAKE LIGHTS CONCURRENTLY. IT SEEMED TO OCCUR MORE WHEN TEMPERATURE WAS COLD OUTSIDE. INITIALLY THOUGHT IT WAS A FAULTY SENSOR, BUT WHEN THE INTERMITTENT NATURE OF FAULT BECAME MORE FREQUENT, WAS CONCERNED COULD BE A SERIOUS BRAKE PROBLEM. I TOOK TO DEALER; DIAGNOSIS WAS A 'FAULTY SENSOR' ON THE WHEEL'S "SENSOR/HUB ASSEMBLY". APPARENTLY, IT IS IMPOSSIBLE TO REPLACE THE FAULTY SENSOR WITHOUT REPLACING THE CO…

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ODI 10206650 · 34,006 mi

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT AND REAR DRUMS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. NEVERTHELESS, THE BRAKES CONTINUED TO SQUEAK AND THE BRAKE PEDAL MUST BE DEPRESSED VERY HARD IN ORDER FOR THE VEHICLE TO STOP. THE DEALER STATED THAT THE NOISE…

Look up ODI 10206650 at NHTSA ↗

Engine And Engine Cooling:Engine28,000–48,771 mi39,523 mi7
ODI 10000410 · 21,000 mi

I OWN A 2002 TOYOTA SIENNA. THE VEHICLE WAS PURCHASED NEW FROM MAGIC TOYOTA IN EDMONDS WA. THE VAN HAS 20000 MILES ON IT AND IS NOW IN NEED OF A NEW ENGINE. I HAVE HAD IT SERVICED BUT APPARENTLY THE TOYOTA ENGINES HAVE AN OIL SLUDGE BUILD UP PROBLEM WHICH DESTROYS THE ENGINE IF IT OCCURS. TOYOTA IS UNCERTAIN AT THIS JUNCTURE IF THEY ARE GOING TO REPAIR THE ENGINE WHICH IS STILL UNDER WARRANTY. I HAD IT SERVICED ON 11/20/02 AT MAGIC TOYOTA. FOUR WEEKS LATER THE ENGINE IS DEAD LINED WITH BLUE SMOKE, POOR COMPRESSION, AND A KNOCK. I HAVE RE…

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ODI 10009680 · 50,000 mi

THE ENGINE LOCKED UP.*JB

Look up ODI 10009680 at NHTSA ↗

ODI 10080887 · 35,000 mi

ENGINE OIL SLUDGE FORMING IN CAMSHAFT CARRIER AND UNDER OIL FILLER CAP AFTER ONLY 35K MILES! I BOUGHT THIS SIENNA BRAND NEW FOR $32000 AND PERFORM MAINTENANCE RELIGIOUSLY, CHANGING OIL & FILTER EVERY 4000 - 5000. YET, LAST WEEK ON A ROUTINE OIL CHANGE I NOTICED BLACK GRITTY DEPOSITS CAKED UNDERNEATH THE OIL FILLER CAP! IT WAS ABOUT 2-4 MM THICK; I COULD SCRAPE IT WITH MY FINGERNAILS AND IT FELT LIKE HARDENED SUGAR. I COULD SEE THE BLACK DEPOSITS WELL INTO THE CAM CARRIER. I FOUND OUT THAT MANY OTHER TOYOTA OWNERS ARE EXPERIENCING THIS SLUDGE …

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Structure:Body66,250–130,000 mi85,000 mi6
ODI 10280221 · 42,710 mi

WE ARE CURRENTLY HAVING PROBLEMS WITH THE LOCKING SYSTEM OF OUR 2002 TOYOTA SIENNA XLE (CURRENTLY 47,710 MILES); SPECIFICALLY THE PASSENGER SIDE DOOR AND THE RIGHT SLIDING DOOR. THE PASSENGER SIDE DOOR MALFUNCTIONED SOMETIME BACK IN EARLY MARCH 2009, WHEREBY THE DOORS WILL NOT FUNCTION VIA REMOTE OR ELECTRONIC MEANS. THE PASSENGER SIDE DOOR IS ONLY FUNCTIONAL BY MANUALLY LOCKING OR UNLOCKING THE DOOR. ALSO, ABOUT A MONTH LATER, THE SLIDING DOOR STARTED ACTING UP. IN FACT, WE HAD AN INCIDENT WHERE ONE OF OUR PASSENGER'S FINGER WAS TRAPPED BY THE…

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ODI 10365562 · 65,000 mi

CORROSION ON THE SPARE TIRE CARRIER AND CABLE. CAUSES: 1) BINDING OF CABLE PREVENTING LOWERING OF SPARE TIRE 2) SLIPPING OF CARRIER AND CABLE; POSSIBLY CAUSING SUDDEN DROP; 3) WEAKENING OF CARRIER AND CABLE, AND 4) STICKING OF CARRIER AND CABLE CAUSING JAMMING PREVENTING SPARE TIRE FROM BEING LOWERED OR LOWERED IN A JERKING AND UNSAFE MANNER. 2002 TOYOTA SIENNA FWD, WITH SPARE TIRE CARRIER. *TR

Look up ODI 10365562 at NHTSA ↗

ODI 10434317 · 70,000 mi

ABOUT 3 YEARS AGO, THE DRIVER'S SIDE SLIDING DOOR STOPPED FUNCTIONING PROPERLY. IT WOULD NOT OPEN THE MAJORITY OF TIME. NOW, IT DOESN'T OPEN AT ALL. WHEN THE HANDLE IS PULLED FROM EITHER THE INSIDE OR OUTSIDE, THE DOOR APPEARS TO LOCK AND WILL NOT OPEN. TOYOTA WANTED ABOUT $100 TO ATTEMPT TO DIAGNOSE THE PROBLEM. ABOUT A MONTH AGO, THE CABLE ON THE POWER SLIDING PASSENGER SIDE DOOR SNAPPED. THE DOOR STILL WORKS MANUALLY, THANKFULLY. TOYOTA WANTS OVER $1,000 DOLLARS TO FIX THIS. I READ IN FORUMS THAT THIS IS A WIDE SPREAD PROBLEM, YET …

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Latches/Locks/Linkages:Doors:Latch15,808–22,713 mi20,117 mi6
ODI 10068029 · 31 mi

1) HOT SUMMER TEMPERATURES SEEMED TO BE CONNECTED WITH THE FAILURE OF THE LOCKING MECHANISM ON THE PASSENGER SIDE SLIDING DOOR OF THE TOYOTA 2002 SIENNA MINIVAN. 2)WHEN THE LOCKING MECHANISM GETS STUCK, THE INSIDE BUTTON ALSO IS STUCK INWARDS, THE DOOR IS NOT ABLE TO BE CLOSED AS A RESULT. THE LATCHING MECHANISM WILL NOT ENGAGE WITH THE STRIKE BAR. 3)TO CORRECT THE PROBLEM WE HAD TO WIGGLE AND TOGGLE AROUND WITH THE COMBINATION OF OUTSIDE DOOR HANDLE, INSIDE BUTTON, AND CHILDLOCK LOCATED IN THE DOOR JAM UNTIL BY LUCK, IT RELEASED. IT TOOK AN…

Look up ODI 10068029 at NHTSA ↗

ODI 10080914 · 22,950 mi

RIGHT SIDE SLIDING DOOR LOCKED AND COULD NOT BE OPENED FROM INSIDE OR OUTSIDE. APPROXIMATELY. 4 WEEKS LATER DRIVER SIDE SLIDING ALSO LOCKED WITH ADULT PASSENGER IN 2ND SEAT AND VEHICLE HAD TO BE DRIVEN TO TOYOTA DEALERSHIP WHERE MECHANIC TOOK APPROXIMATELY. 6 MINUTES TO GET DOOR OPEN.OWNER WAS ADVISED THAT BOTH DOOR LOCKS WILL HAVE TO BE REPLACED UNDER WARRANTY AND THEY SCHEDULED AN APPOINTMENT TO REPLACE THEM. WHEN FIRST DOOR LOCKED DEALERSHIP TOLD OWNER TO MAKE AN APPOINTMENT AND WOULD NOT INSPECT VEHICLE. *LA

Look up ODI 10080914 at NHTSA ↗

ODI 10082306 · 18,233 mi

THE BUTTON ON THE SLIDING DOORS STICKS WHEN I TRY TO OPEN IT FROM THE INSIDE, AND IT CAUSES THE DOOR TO BE EITHER UNOPENABLE OR UNCLOSEABLE, DEPENDING ON WHAT POSITION IT WAS IN WHEN THE BUTTON GOT STUCK. I HAD IT REPAIRED ONCE , BUT IT STUCK AGAIN. THE DEALER IS CLAIMING THEY CAN'T FIX IT BECAUSE IT DID NOT HAPPEN WHEN THEY HAD THE CAR THERE AT THE DEALERSHIP. THIS IS A VERY SERIOUS SAFETY CONCERN - WE HAD TO CRAWL OUT THE BACK BECAUSE WE COULD NOT OPEN THE DOOR! IT TOOK A LONG TIME TO TRY TO GET THE BUTTON OUT BY GIGGLING THE DOOR AND P…

Look up ODI 10082306 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-021None
ODI 11718059

Dear Sir, On April 2026, I need to do the semiannual smog check. Right now, I face DTC P0420 error code and I can't pass the smog check inspection. Note that I don't have the engine light on indicating the a/m error code. Only my OBD2 shows the error DTC Code P0420. I did some searhing and noticed that the ECM for Sienna should be updated to erase the a/m DTC code. I would appreciated to help me how the resolve this issue ASAP. It will enable me to renew my registration.You may contact on my cell phone [phone removed] or my email at [email re…

Look up ODI 11718059 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 222 reports

2019: 22 complaints · 2020: 17 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
201981922
202071317
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20194500
20203701

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemLatches/Locks/LinkagesStructure:Body:DoorStructureService Brakes, HydraulicEngine And Engine Cooling:EngineStructure:BodyLatches/Locks/Linkages:Doors:Latch
Electrical System—
3
ODI 10235950 · 131,000 mi

IN 2003, ECU UNIT WAS REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM SINCE REPLACEMENT UNTIL IT FINALLY WOULD OPEN BY NOT CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE FOR THE ODI TO OPEN AN INVESTIGATION. ALL YOU HAVE TO DO IS GOOGLE "TOYOTA SIENNA POWER SLIDING DOOR PROBLEMS" AND YOU END UP WITH MULTIPLE THOUSANDS OF HITS, WITH MOST BEING CHAT SITES WITH MULTIPLE COMPLAINT THREADS.…

Look up ODI 10235950 at NHTSA ↗

ODI 10276857 · 100,000 mi

AUTOMATIC SLIDING DOOR ON TOYOTA SIENNA OFTEN DOES NOT CLOSE. EVEN WHEN ENCOURAGED "MANUALLY" TO CLOSE, IT PULLS BACK SEVERAL TIMES. IF AUTO FEATURE IS TURNED OFF, IT WON'T PULL CLOSED AT ALL. SLIDING DOOR ON LEFT SIDE WON'T OPEN FROM INSIDE. OCCASIONALLY LOCKS ITSELF SO THAT IT CAN'T BE OPENED FROM OUTSIDE EITHER, EVEN IF ALL OTHER DOORS ARE UNLOCKED. *TR

Look up ODI 10276857 at NHTSA ↗

ODI 10328564 · 75,000 mi

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

Look up ODI 10328564 at NHTSA ↗

5
ODI 10044339

A RATTLING NOISE WAS HEARD IN THE SLIDING DOOR. THE CAR VIBRATED WHEN DRIVEN AT ANY SPEED AND THE IGNITION SWITCH WAS DEFECTIVE. THE OWNER WAS FRUSTRATED WITH ALL THAT WAS HAPPENING WITH LITTLE OR NO RESULTS. *AK THE CHECK ENGINE LIGHT HAD COME ON AND WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME PROBLEM. THE FRONT END WAS UNSTABLE. *SC *JB

Look up ODI 10044339 at NHTSA ↗

ODI 10328564 · 75,000 mi

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

Look up ODI 10328564 at NHTSA ↗

ODI 10425492

SLIDING DOORS ON BOTH SIDES HAVE STOPPED WORKING ELECTRONICALLY. THE DOORS MUST BE FORCED MANUALLY AND THIS IS VERY DIFFICULT. TOYOTA WILL NOT ADDRESS THIS ISSUE. *KB

Look up ODI 10425492 at NHTSA ↗

2
ODI 10280073 · 73,316 mi

SLIDING DOORS ON 2002 TOYOTA SIENNA FAIL TO OPEN. 7-17-06: 73,316 MILES, BOTH SLIDING DOORS WILL NOT OPEN DUE TO PRODUCT DEFECT, REPAIR AT DEALERSHIP. 9-22-06: 76,829 MILES, SLIDING DOOR WILL OPEN BUT NOT CLOSE, REPAIR AT DEALERSHIP. 11-16-07: 92,730 MILES, SLIDING DOORS NOT WORKING, REPAIR AT DEALERSHIP. 3-13-08: 97,991 MILES, PASSENGER SLIDING DOOR NOT WORKING, REPAIR AT DEALERSHIP. 8-10-2009: 113, 814, PASSENGER SLIDING DOOR WILL NOT OPEN. THIS VEHICLE HAS BEEN IN NO ACCIDENTS AND WELL MAINTAINED. THESE DOORS CONTINUALLY F…

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ODI 10704379 · 240,000 mi

WHEN I ATTEMPTED TO OPEN DRIVER SIDE SLIDING DOOR IT WOULD NOT OPEN ELECTRICALLY OR MANUALLY. AFTER SEVERAL FAILED ATTEMPTS TO OPEN I CUT THE CABLE AND WAS ABLE TO THEN OPEN THE DOOR. AT THIS POINT IN TIME BOTH SLIDING DOORS WILL NOT OPEN ELECTRONICALLY BUT WILL OPEN MANUALLY. *TR

Look up ODI 10704379 at NHTSA ↗

00
1
ODI 10442843 · 100,000 mi

POWER SLIDING DOOR DOESN'T CLOSE. *TR

Look up ODI 10442843 at NHTSA ↗

0
Latches/Locks/Linkages
3
ODI 10235950 · 131,000 mi

IN 2003, ECU UNIT WAS REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM SINCE REPLACEMENT UNTIL IT FINALLY WOULD OPEN BY NOT CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE FOR THE ODI TO OPEN AN INVESTIGATION. ALL YOU HAVE TO DO IS GOOGLE "TOYOTA SIENNA POWER SLIDING DOOR PROBLEMS" AND YOU END UP WITH MULTIPLE THOUSANDS OF HITS, WITH MOST BEING CHAT SITES WITH MULTIPLE COMPLAINT THREADS.…

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ODI 10276857 · 100,000 mi

AUTOMATIC SLIDING DOOR ON TOYOTA SIENNA OFTEN DOES NOT CLOSE. EVEN WHEN ENCOURAGED "MANUALLY" TO CLOSE, IT PULLS BACK SEVERAL TIMES. IF AUTO FEATURE IS TURNED OFF, IT WON'T PULL CLOSED AT ALL. SLIDING DOOR ON LEFT SIDE WON'T OPEN FROM INSIDE. OCCASIONALLY LOCKS ITSELF SO THAT IT CAN'T BE OPENED FROM OUTSIDE EITHER, EVEN IF ALL OTHER DOORS ARE UNLOCKED. *TR

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ODI 10328564 · 75,000 mi

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

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4
ODI 10244462 · 82,000 mi

DRIVERS SIDE SLIDING DOOR (POWER) WILL NO LONGER WORK EXCEPT MANUALLY. AN ANNUNCIATOR ON THE DASH INDICATE "PWR DOOR" IN RED. *TR

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ODI 10328564 · 75,000 mi

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

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ODI 10341604

2002 TOYOTA SIENNA PASSENGER DOOR BEHIND DRIVER NOT OPENING. AUTOMATIC DOOR DOESN'T CLOSE. HAVE BEEN TO THE SHOP FOR THESE PROBLEMS. PROBLEMS PERSIST. *TR

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000
1
ODI 10440048

WHEN THE SUDDEN ACCELERATION PROBLEM ERUPTED I REMEMBER SEEING AN INTERNAL DOCUMENT WHICH RELATED TO THE REAR DOOR LATCH FOR SIENNAS. I OWN A SIENNA AND HAVE HAD TO REPLACE THE REAR LATCH TWICE SO FAR. IT JUST BRAKES APART AND IT BECOMES A REAL HUZZLE SINCE THE REAR DOOR CANNOT BE OPENED. TOYOTA MUST REPLACE THIS LATCHES WITH A GOOD WELL MANUFACTURED MATERIAL. *TR

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0
Structure:Body:Door
5
ODI 10044339

A RATTLING NOISE WAS HEARD IN THE SLIDING DOOR. THE CAR VIBRATED WHEN DRIVEN AT ANY SPEED AND THE IGNITION SWITCH WAS DEFECTIVE. THE OWNER WAS FRUSTRATED WITH ALL THAT WAS HAPPENING WITH LITTLE OR NO RESULTS. *AK THE CHECK ENGINE LIGHT HAD COME ON AND WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME PROBLEM. THE FRONT END WAS UNSTABLE. *SC *JB

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ODI 10328564 · 75,000 mi

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

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ODI 10425492

SLIDING DOORS ON BOTH SIDES HAVE STOPPED WORKING ELECTRONICALLY. THE DOORS MUST BE FORCED MANUALLY AND THIS IS VERY DIFFICULT. TOYOTA WILL NOT ADDRESS THIS ISSUE. *KB

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4
ODI 10244462 · 82,000 mi

DRIVERS SIDE SLIDING DOOR (POWER) WILL NO LONGER WORK EXCEPT MANUALLY. AN ANNUNCIATOR ON THE DASH INDICATE "PWR DOOR" IN RED. *TR

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ODI 10328564 · 75,000 mi

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

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ODI 10341604

2002 TOYOTA SIENNA PASSENGER DOOR BEHIND DRIVER NOT OPENING. AUTOMATIC DOOR DOESN'T CLOSE. HAVE BEEN TO THE SHOP FOR THESE PROBLEMS. PROBLEMS PERSIST. *TR

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1
ODI 10437575 · 15,000 mi

THE DOOR LATCHES GOT STUCK INTERMITTENTLY. DOOR IS NOT CLOSED WHILE CAR MOVING. *KB

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Structure
2
ODI 10280073 · 73,316 mi

SLIDING DOORS ON 2002 TOYOTA SIENNA FAIL TO OPEN. 7-17-06: 73,316 MILES, BOTH SLIDING DOORS WILL NOT OPEN DUE TO PRODUCT DEFECT, REPAIR AT DEALERSHIP. 9-22-06: 76,829 MILES, SLIDING DOOR WILL OPEN BUT NOT CLOSE, REPAIR AT DEALERSHIP. 11-16-07: 92,730 MILES, SLIDING DOORS NOT WORKING, REPAIR AT DEALERSHIP. 3-13-08: 97,991 MILES, PASSENGER SLIDING DOOR NOT WORKING, REPAIR AT DEALERSHIP. 8-10-2009: 113, 814, PASSENGER SLIDING DOOR WILL NOT OPEN. THIS VEHICLE HAS BEEN IN NO ACCIDENTS AND WELL MAINTAINED. THESE DOORS CONTINUALLY F…

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ODI 10704379 · 240,000 mi

WHEN I ATTEMPTED TO OPEN DRIVER SIDE SLIDING DOOR IT WOULD NOT OPEN ELECTRICALLY OR MANUALLY. AFTER SEVERAL FAILED ATTEMPTS TO OPEN I CUT THE CABLE AND WAS ABLE TO THEN OPEN THE DOOR. AT THIS POINT IN TIME BOTH SLIDING DOORS WILL NOT OPEN ELECTRONICALLY BUT WILL OPEN MANUALLY. *TR

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00—
1
ODI 10206650 · 34,006 mi

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT AND REAR DRUMS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. NEVERTHELESS, THE BRAKES CONTINUED TO SQUEAK AND THE BRAKE PEDAL MUST BE DEPRESSED VERY HARD IN ORDER FOR THE VEHICLE TO STOP. THE DEALER STATED THAT THE NOISE…

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00
1
ODI 10220732

BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER TOOK CARE OF IT AND THERE SHOULD BE NO MORE PROBLEMS. PROBLEM RECURRED ON 3/6/08. *TR

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Service Brakes, Hydraulic000
1
ODI 10206650 · 34,006 mi

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. AT 34,006 MILES, THE BRAKES BEGAN TO MAKE SQUEAKING NOISES AND THE BRAKE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED WHILE DRIVING 45 MPH. AT 36,000, 46,000, AND 49,000 MILES, THE DEALER REPLACED THE FRONT AND REAR BRAKES, THE REAR AND FRONT ROTORS, AND ALSO RESURFACED THE FRONT AND REAR DRUMS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. NEVERTHELESS, THE BRAKES CONTINUED TO SQUEAK AND THE BRAKE PEDAL MUST BE DEPRESSED VERY HARD IN ORDER FOR THE VEHICLE TO STOP. THE DEALER STATED THAT THE NOISE…

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—000
Engine And Engine Cooling:Engine00000—00
Structure:Body
1
ODI 10442843 · 100,000 mi

POWER SLIDING DOOR DOESN'T CLOSE. *TR

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1
ODI 10440048

WHEN THE SUDDEN ACCELERATION PROBLEM ERUPTED I REMEMBER SEEING AN INTERNAL DOCUMENT WHICH RELATED TO THE REAR DOOR LATCH FOR SIENNAS. I OWN A SIENNA AND HAVE HAD TO REPLACE THE REAR LATCH TWICE SO FAR. IT JUST BRAKES APART AND IT BECOMES A REAL HUZZLE SINCE THE REAR DOOR CANNOT BE OPENED. TOYOTA MUST REPLACE THIS LATCHES WITH A GOOD WELL MANUFACTURED MATERIAL. *TR

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0000—0
Latches/Locks/Linkages:Doors:Latch00
1
ODI 10437575 · 15,000 mi

THE DOOR LATCHES GOT STUCK INTERMITTENTLY. DOOR IS NOT CLOSED WHILE CAR MOVING. *KB

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1
ODI 10220732

BOTH SLIDING PASSENGER DOORS AND REAR HATCH DOOR WILL BREAK AND NOT OPEN. WE HAVE HAD AT LEAST 8 INCIDENTS OF DOORS NOT OPENING, AND LATCHES BREAKING NOT ALLOWING ACCESS TO VEHICLE. ON ONE OCCASION, DOOR WAS JAMMED IN THE OPEN POSITION AND NOT ABLE TO CLOSE COMPLETELY. TOYOTA ADVISED DOOR CABLE IN DOOR WAS TOO LONG AND DEALER TOOK CARE OF IT AND THERE SHOULD BE NO MORE PROBLEMS. PROBLEM RECURRED ON 3/6/08. *TR

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000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

6 patterns with matching reports.

Warning lights and dashboard alerts

10 mentions · 5.5% of complaints

Median mileage: 42,000 mi (9 usable records).

ODI 10044339

A RATTLING NOISE WAS HEARD IN THE SLIDING DOOR. THE CAR VIBRATED WHEN DRIVEN AT ANY SPEED AND THE IGNITION SWITCH WAS DEFECTIVE. THE OWNER WAS FRUSTRATED WITH ALL THAT WAS HAPPENING WITH LITTLE OR NO RESULTS. *AK THE CHECK ENGINE LIGHT HAD COME ON AND WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE SAME PROBLEM. THE FRONT END WAS UNSTABLE. *SC *JB

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ODI 10067997 · 42,000 mi

APPROXIMATELY A MONTH AGO THE CLOCK LOST THE TIME. 4/28/04 MILEAGE 42K DRIVING ON NH HIGHWAY RTE 3 SO. APPROACHING THE BEDFORD TOLL IN THE HIGHSPEED LANE (40-45 MILES PER HOUR) THROUGH A CONSTRUCTION ZONE WHEN THE VEHICLE LOST ALL POWER! ENOUGH SPEED LEFT TO PULL INTO THE LEFT BARRIER AND PUT THE VEHICLE IN PARK. THIRD ATTEMPT TO START THE VEHICLE AND THE POWER WAS REGAINED. AUTOFAIR TOYOTA DEALER SHIP INDICATED THAT TOYOTA HAD FORWARDED A CHAMPAIGN. TOYOTA CORPORATE CUSTOMER SERVICE INDICATED THAT THE CHAMPAIGN IS A SERVICE BULLETIN ONL…

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ODI 10142702 · 5,000 mi

DT: CONTACT STATES THE BRAKES ARE SQUEAKING ON HER VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING A PROBLEM. WHEN SHE APPLIED THE BRAKES DURING THE WINTER MONTHS THE PEDAL PULSATED. IF SHE APPLIED THE BRAKES RAPIDLY, THERE WAS A PROBLEM STOPPING THE VEHICLE. THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. THE BRAKE PADS HAVE BEEN REPLACED, BUT THIS DID NOT CORRECT THE PROBLEM. *JB

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

8 mentions · 4.4% of complaints

Median mileage: 52,000 mi (5 usable records).

ODI 10012434

THE BRAKES FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, WHICH RESULTED IN AN ACCIDENT. *JB

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ODI 10076258

A 3 YEAR OLD MOVED THE GEAR SHIFT LEVER ON THE STEERING COLUMN. THE CHILD EASILY MOVED FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE BRAKE PEDAL AND THE GEAR SHIFT BUTTON. AS A RESULT, THE VEHICLE ROLLED FORWARD. DEALER NOTIFIED. *LA

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ODI 10080226 · 25,000 mi

WHILE DRIVING 10 MPH, THE ABS MALFUNCTIONED. EVEN WHEN DRIVING ON DRY PAVEMENT THE BRAKING DISTANCE INCREASED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE FAILED TWICE AT INTERSECTIONS, TWICE ATTEMPTING TO COME TO A STOP TO PARK AND ONCE WHEN GOING DOWN A HILL. (ALWAYS UNDER 10 MPH) *SC *JB

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Steering assistance concerns

3 mentions · 1.7% of complaints

Median mileage: 118,000 mi (1 usable records).

ODI 10549735 · 118,000 mi

I WAS DRIVING THE CAR TO TAKE DINNER WITH MY FAMILY WHEN ARRIVE TO THE RESTAURANT I NOTICE WAS A LOT SMOG IN THE MOTOR I OPEN THE HOOD WAS A LOT SMOG SO I PLUG OUT THE BATTERY AND I CALL A MECHANIC AND HE TELLME THE FIRE WAS IN THE POWER STEERING PUMP HE DISCONNECT THE CABLE FROM THE POWER STEERING AND TELLME TO BRING THE CAR TO THE DEALER BECAUSE IS A SAFETY PROBLEM AND MAYBE HAVE A RECALL. THATS BY I WANT TO NO IF IS COVER FOR THE WARRANTY OR RECALL. *TR

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ODI 566772

THE CONSUMER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE. *YH

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ODI 893793

CONSUMER PURCHASED VEHICLE ON AUGUST 4,2001, AND ON AUG 6 VEHICLE CAUGHT ON FIRE.CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH WHEN POWER STEERING FAILED, AND COULD NOT TURN STEERING WHEEL. CONSUMER THEN NOTICED SMOKE. ,WAS ABLE TO PULL TO SIDE AND GET CHILDREN OUT OF VEHICLE. FLAMES WERE COMING FROM UNDERNEATH VEHICLE. ENGINE TOTALLY MELTED, AND POSSIBLY WAS A TOTAL LOSS. TOYOTA MECHANIC AND FIRE DEPARTMENT FEEL IT MIGHT HAVE BEEN A ELECTRICAL FIRE. PLEASE PROVIDE FURTHER INFORMATION.*AK

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Hard or delayed shifting

2 mentions · 1.1% of complaints

Median mileage: 65,000 mi (1 usable records).

ODI 10303024

I DRIVE A 2002 TOYOTA SIENNA XLE AND HAVE EXPERIENCED A LURCHING/ACCELERATING WHEN I AM AT A FULL STOP. WHEN IT HAPPENS (WHICH IS BECOMING MORE FREQUENT) IT SEEMS AWKWARD. NOW, I WONDER IS THIS PART OF THE ACCELERATOR PROBLEM TOO? *CW

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ODI 10365562 · 65,000 mi

CORROSION ON THE SPARE TIRE CARRIER AND CABLE. CAUSES: 1) BINDING OF CABLE PREVENTING LOWERING OF SPARE TIRE 2) SLIPPING OF CARRIER AND CABLE; POSSIBLY CAUSING SUDDEN DROP; 3) WEAKENING OF CARRIER AND CABLE, AND 4) STICKING OF CARRIER AND CABLE CAUSING JAMMING PREVENTING SPARE TIRE FROM BEING LOWERED OR LOWERED IN A JERKING AND UNSAFE MANNER. 2002 TOYOTA SIENNA FWD, WITH SPARE TIRE CARRIER. *TR

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

2 mentions · 1.1% of complaints

Median mileage: 27,000 mi (2 usable records).

ODI 10045682 · 24,000 mi

I HAD BOUGHT MY VAN MAY 2,2003 WITH ABOUT 19,000 MILES. ON OCTOBER 7, WHILE DRIVING ABOUT 30 MPH, THE VEHICLE STARTED SMOKING. WHEN I PULLED INTO A PARKING STALL, PASSERBYERS WERE YELLING THAT MY CAR WAS ON FIRE. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. AN INDEPENDENT ARSON INVESTIGATOR SAID HE FOUND TRANSMISSION FLUID IN THE ENGINE, AND THAT IT HAD PROBABLY BEEN LEAKING SINCE I PURCHASED MY VAN. *LA

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ODI 10081395 · 30,000 mi

ENGINE WAS REPLACED BECAUSE OF AN ACCUMALATION OF SLUDGE WHICH DEVELOPED IN THE BASE OF THE MOTOR. THEN, ENGINE STALLED. THIS WAS THE THIRD ENGINE REPLACEMENT.*AK

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

1 mentions · 0.6% of complaints

Median mileage: 39,523 mi (1 usable records).

ODI 10138047 · 39,523 mi

I HAVE 2002 TOYOTA SIENNA. THE CAR WAS PERFECT UNTIL AFTER 30K MILES. WE FIRST NOTICED THE CAR OCCASIONALLY HAD DIFFICULTY OF STARTING DURING WARM WEATHER OR WARM ENGINE CONDITION. THEN THE SITUATION GOT WORST, THE NO STARTING GOT MORE OFTEN. WE EVEN GOT STUCK IN THE FREEWAY AND BUSY STREET BECAUSE WE STOPPED THE CAR AND HAD A LOT OF DIFFICULTY TO GET THE CAR STARTED AGAIN. THE SITUATION COULD BE DANGEROUS IN A TRAFFIC BUSY LOCATION. I HAVE TWO FRIEND WHO HAVE SIENNA AND THEY BOTH HAD THE SIMILAR PROBLEMS WITH THEIR SIENNA. THE USUAL SYMPTOM OF…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b