2014 Van Hool C2045: complaints, problems and recalls

Reported: 2015-06-01 (June 1, 2015)

Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.

Consequence: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.

Remedy: ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.

Reported: 2016-11-29 (November 29, 2016)

Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.

Reported: 2017-01-31 (January 31, 2017)

Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.

Consequence: Reduced steering ability can increase the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.

Reported: 2021-10-14 (October 14, 2021)

Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Consequence: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Remedy: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.