U.S. public vehicle records

2012 Victory CROSS ROADS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

4 owner complaints analyzed

2 distinct recall campaigns

7,000 mi median reported failure mileage

Scope: 2012 model year. Data updated: 2026-09-30 (September 30, 2026). 1 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Equipment is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	1	25.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Equipment

Engine

Structure

Equipment: 2; Engine: 1; Structure: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2024

2014: 3; 2024: 1

Pattern summary

Equipment leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10618733 · 2014-08-04 (August 4, 2014)

TL* THE CONTACT OWNS A 2012 VICTORY CROSS ROADS. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V457000 (EQUIPMENT) AND THAT THE PART WAS AVAILABLE TO PERFORM THE REPAIR, BUT THAT THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10618733 at NHTSA ↗

Owner report 10629683 · 2014-08-31 (August 31, 2014)

RECALL NUMBER 13E-048 LOCK AND RIDE BACK REST AND LUGGAGE RACK. NOTIFIED IN DECEMBER 2013 ABOUT RECALL. NOTIFIED IN APRIL 2014 THAT PARTS WERE AVAILABLE FOR REPAIR. AS OF SEPTEMBER 2014 (9 MOS AFTER NOTIFICATION) DEALER STILL DOES NOT HAVE PARTS FROM VICTORY FOR THE REPAIR. BEEN LIED TO ABOUT THIS FOR MONTHS. CALLED CUSTOMER SERVICE FOR VICTORY. WHO TOLD ME TO CALL THE DEALER. DEALER CAN NOT GET THE PARTS. *TR

Owner-reported narrative. Look up ODI 10629683 at NHTSA ↗

Owner report 10639993 · 2014-09-29 (September 29, 2014)

I HAVE NOTICED THE LATCHING MECHANISM ON THE SADDLEBAG IS WEARING PREMATURELY. THE RIGHT SIDE BAG HAS MORE NOTICEABLE WEAR THAN THE LEFT SADDLEBAG. IT APPEARS THAT THE SOFT METAL IS BEING WORN FROM THE LATCH STRIKER HOOP. AT THE CURRENT WEAR RATE IT MAY ONLY LAST ANOTHER YEAR BEFORE THE SADDLEBAG MAY OPEN DURING VEHICLE OPERATION CAUSING UNDETERMINED REACTION FROM THE DRIVER OR VEHICLE FOLLOWING IN AN ATTEMPT TO AVOID THE BAG CONTENTS. *TR

Owner-reported narrative. 7,000 miles reported. Look up ODI 10639993 at NHTSA ↗

Owner report 11594420 · 2024-06-14 (June 14, 2024)

I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under control and slow down to a stop. There was no warning or symptoms up to this point. My safety and the safety of others were put at risk with this failure. I was fortunate enough to keep control of the bike to slow down. You can tell it is a c clip is…

Owner-reported narrative. Look up ODI 11594420 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

12V457000 · Equipment

Reported: 2012-09-18 (September 18, 2012)

Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.

Consequence: If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.

Remedy: Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.

NHTSA campaign record ↗

17V647000 · Engine And Engine Cooling:Engine | Service Brakes, Hydraulic

Reported: 2017-10-12 (October 12, 2017)

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Consequence: A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

4 unique complaints in this selection. Analysis snapshot: 2026-09-30.

25.0%Usable mileage1 / 4 records

100.0%Valid incident date4 / 4 records

100.0%Valid filing date4 / 4 records

100.0%Ordered incident and filing dates4 / 4 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2010	2011	2012	2013	2014	2015	2016	2017
Engine	0Unavailable No examples available for this selection.	133.3% ODI 10542670 · 3,200 mi WHILE GOING 60 MPH 4 SEPARATE TIMES IN ONE 250 MILE TRIP. THE BIKE JUST SHUT DOWN. NO POWER NO READING ON SPEEDOMETER, NO NOTHING. THEN 15- 20 SECOND LATER EVERYTHING CAME BACK UP. BIKE RESTARTED. SPEEDOMETER WENT TO ZERO THEN UP TO WERE IT SHOULD BE AND THE LIGHTS AND ODOMETER AND INFO CENTER CAME BACK UP. I WAS TRYING TO PULL OVER AT THE TIME WHEN IT CAME BACK UP. NO OTHER WARNINGS, ISSUES OR INDICATIONS. IT JUST SHUT DOWN. ONE OF THE TIMES I WAS BEING TAILGATED, IT GOT HAIRY FOR A FEW SECONDS THERE. NO POWER NO LIGHTS NO TURN SIGNALS JUS… Look up ODI 10542670 at NHTSA ↗	125.0% ODI 11594420 I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under control and slow down to a stop. There was no warning or symptoms up to this point. My safety and the safety of others were put at risk with this failure. I was fortunate enough to keep control of the bike to slow down. You can tell it is a c clip is… Look up ODI 11594420 at NHTSA ↗	0Unavailable No examples available for this selection.	1100.0% ODI 10908485 · 1 mi ENGINE STALLING AFTER DECELERATION AND RE-ACCELERATING CAUSING WHEEL LOCK UP. ALSO AFTER IDLING AT STOP LIGHTS, IT STALLS UPON ACCELERATING CAUSING AN ABRUPT STOP. THIS HAS HAPPENED SPORADICALLY MANY TIMES SINCE PURCHASE IN 2015. MANY WEB BASED FORUMS HAVE DISCUSSED THIS ISSUE. I HAVE BEEN RIDING MOTORCYCLE FOR 50 YEARS AND HAVE NEVER EXPERIENCED THIS CONDITION. Look up ODI 10908485 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	250.0% ODI 10618733 TL* THE CONTACT OWNS A 2012 VICTORY CROSS ROADS. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V457000 (EQUIPMENT) AND THAT THE PART WAS AVAILABLE TO PERFORM THE REPAIR, BUT THAT THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. Look up ODI 10618733 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	0Unavailable No examples available for this selection.	133.3% ODI 10542670 · 3,200 mi WHILE GOING 60 MPH 4 SEPARATE TIMES IN ONE 250 MILE TRIP. THE BIKE JUST SHUT DOWN. NO POWER NO READING ON SPEEDOMETER, NO NOTHING. THEN 15- 20 SECOND LATER EVERYTHING CAME BACK UP. BIKE RESTARTED. SPEEDOMETER WENT TO ZERO THEN UP TO WERE IT SHOULD BE AND THE LIGHTS AND ODOMETER AND INFO CENTER CAME BACK UP. I WAS TRYING TO PULL OVER AT THE TIME WHEN IT CAME BACK UP. NO OTHER WARNINGS, ISSUES OR INDICATIONS. IT JUST SHUT DOWN. ONE OF THE TIMES I WAS BEING TAILGATED, IT GOT HAIRY FOR A FEW SECONDS THERE. NO POWER NO LIGHTS NO TURN SIGNALS JUS… Look up ODI 10542670 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Equipment Adaptive/Mobility	0Unavailable No examples available for this selection.	133.3% ODI 10598647 · 14,000 mi TL* THE CONTACT OWNS A 2011 VICTORY CROSS ROADS. THE CONTACT STATED WHILE DRIVING 55 MPH THE LEFT SADDLE BAG FLEW OFF. THE QUICK RELEASE PIN THAT HOLDS THE SADDLE BAG WAS NOT LOCKED IN PLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. Look up ODI 10598647 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Exterior Lighting	0Unavailable No examples available for this selection.	133.3% ODI 10542670 · 3,200 mi WHILE GOING 60 MPH 4 SEPARATE TIMES IN ONE 250 MILE TRIP. THE BIKE JUST SHUT DOWN. NO POWER NO READING ON SPEEDOMETER, NO NOTHING. THEN 15- 20 SECOND LATER EVERYTHING CAME BACK UP. BIKE RESTARTED. SPEEDOMETER WENT TO ZERO THEN UP TO WERE IT SHOULD BE AND THE LIGHTS AND ODOMETER AND INFO CENTER CAME BACK UP. I WAS TRYING TO PULL OVER AT THE TIME WHEN IT CAME BACK UP. NO OTHER WARNINGS, ISSUES OR INDICATIONS. IT JUST SHUT DOWN. ONE OF THE TIMES I WAS BEING TAILGATED, IT GOT HAIRY FOR A FEW SECONDS THERE. NO POWER NO LIGHTS NO TURN SIGNALS JUS… Look up ODI 10542670 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Structure	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 10639993 · 7,000 mi I HAVE NOTICED THE LATCHING MECHANISM ON THE SADDLEBAG IS WEARING PREMATURELY. THE RIGHT SIDE BAG HAS MORE NOTICEABLE WEAR THAN THE LEFT SADDLEBAG. IT APPEARS THAT THE SOFT METAL IS BEING WORN FROM THE LATCH STRIKER HOOP. AT THE CURRENT WEAR RATE IT MAY ONLY LAST ANOTHER YEAR BEFORE THE SADDLEBAG MAY OPEN DURING VEHICLE OPERATION CAUSING UNDETERMINED REACTION FROM THE DRIVER OR VEHICLE FOLLOWING IN AN ATTEMPT TO AVOID THE BAG CONTENTS. *TR Look up ODI 10639993 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Suspension	0Unavailable No examples available for this selection.	133.3% ODI 10896048 · 16,700 mi TL* THE CONTACT OWNS A 2011 VICTORY CROSS ROADS MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR WHEEL PULLEY FAILED AND CAUSED BOLTS TO FRACTURE IN THE REAR WHEEL AND THE SWING ARM TO BECOME PARTIALLY FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,700. UPDATED 10/04/16LJ TR Look up ODI 10896048 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Wheels	0Unavailable No examples available for this selection.	133.3% ODI 10896048 · 16,700 mi TL* THE CONTACT OWNS A 2011 VICTORY CROSS ROADS MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR WHEEL PULLEY FAILED AND CAUSED BOLTS TO FRACTURE IN THE REAR WHEEL AND THE SWING ARM TO BECOME PARTIALLY FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,700. UPDATED 10/04/16LJ TR Look up ODI 10896048 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Structure	Too few reports for a range	7,000 mi	1 (sparse)	ODI 10639993 · 7,000 mi I HAVE NOTICED THE LATCHING MECHANISM ON THE SADDLEBAG IS WEARING PREMATURELY. THE RIGHT SIDE BAG HAS MORE NOTICEABLE WEAR THAN THE LEFT SADDLEBAG. IT APPEARS THAT THE SOFT METAL IS BEING WORN FROM THE LATCH STRIKER HOOP. AT THE CURRENT WEAR RATE IT MAY ONLY LAST ANOTHER YEAR BEFORE THE SADDLEBAG MAY OPEN DURING VEHICLE OPERATION CAUSING UNDETERMINED REACTION FROM THE DRIVER OR VEHICLE FOLLOWING IN AN ATTEMPT TO AVOID THE BAG CONTENTS. *TR Look up ODI 10639993 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-10	None	No examples available for this selection.
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	None	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2016: 0 complaints · 2017: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2016	0	0	0
2017	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2016	0	0	0
2017	0	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Equipment	Engine	Structure
Equipment	—	0	0
Engine	0	—	0
Structure	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Hard or delayed shifting

1 mentions · 25.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11594420

Look up ODI 11594420 at NHTSA ↗

Matching rule

Complaints over time data
Category	Count
2014	3
2024	1