Auto Recall Watch
U.S. public vehicle records

2011 Volkswagen CC: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

86 owner complaints analyzed

4 distinct recall campaigns

71,075 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 56 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 31 of 86 complaints (36.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior1517.4%
Engine operation910.5%
Fuel system concerns910.5%
Transmission and shifting33.5%
Braking behavior22.3%
Electrical and battery issues22.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
31
Engine
26
Fuel/Propulsion System
16
Steering
13
Electrical System
7
Unknown Or Other
7
Power Train
6
Electronic Stability Control (Esc)
3
Component breakdown data
CategoryCount
Air Bags31
Engine26
Fuel/Propulsion System16
Steering13
Electrical System7
Unknown Or Other7
Power Train6
Electronic Stability Control (Esc)3

Air Bags: 31; Engine: 26; Fuel/Propulsion System: 16; Steering: 13; Electrical System: 7; Unknown Or Other: 7; Power Train: 6; Electronic Stability Control (Esc): 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
10
50,000 to 74,999
10
75,000 to 99,999
10
100,000 to 149,999
14
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99910
50,000 to 74,99910
75,000 to 99,99910
100,000 to 149,99914
150,000 and above3

Under 25,000: 9; 25,000 to 49,999: 10; 50,000 to 74,999: 10; 75,000 to 99,999: 10; 100,000 to 149,999: 14; 150,000 and above: 3

100,000 to 149,999 miles has the most reports with usable mileage (14). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
1
2012
1
2013
4
2014
3
2015
8
2016
20
2017
24
2018
16
2019
7
2020
1
2022
1
Complaints over time data
CategoryCount
20111
20121
20134
20143
20158
201620
201724
201816
20197
20201
20221

2011: 1; 2012: 1; 2013: 4; 2014: 3; 2015: 8; 2016: 20; 2017: 24; 2018: 16; 2019: 7; 2020: 1; 2022: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 15 complaint narratives. Engine operation appears in 9 complaint narratives. Fuel system concerns appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10430105 · 2011-10-13 (October 13, 2011)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE WINDSHIELD WIPERS STOPPED WORKING; HOWEVER, THEY RESUMED WHEN THE CONTACT ACCELERATED AT 10 MPH OR MORE. THE FAILURE OCCURRED WHENEVER HE DROVE BELOW 10 MPH AND WHEN THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED A TECHNICIAN WOULD COMMUNICATE WITH THE DEALER FOR A POSSIBLE RESOLUTION TO THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE A…

Owner-reported narrative. 100 miles reported. Look up ODI 10430105 at NHTSA ↗

Owner report 10455016 · 2012-04-12 (April 12, 2012)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT HE HAD TO PULL ON THE PEDAL IN ORDER TO RELEASE IT. THE VEHICLE WAS TAKEN TO DEALER WHO DID NOT PROVIDE A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,678. UPDATED 05/02/12*BF THE CONSUMER WAS INFORMED A HEADLINER CLIP HAD BEC…

Owner-reported narrative. 19,678 miles reported. Look up ODI 10455016 at NHTSA ↗

Owner report 10507477 · 2013-04-08 (April 8, 2013)

COMPLETE FAILURE OF THE BRAKES. TRIED TO STOP AT 90 DEGREE TURN AND PEDAL WENT WITHIN TWO INCHES OF THE FLOOR. CAR HAD ALMOST NO BRAKES. WENT OFF THE ROAD BUT WAS ABLE TO KEEP IT OUT OF 6 FOOT DITCH. CAR WAS TOWED TO DEALER AND I WAS TOLD THAT A FAILURE IN THE VACUUM PUMP CAUSED THE PROBLEM. THIS FAILURE WAS CAUSED BY A BROKEN PART INSIDE. NO WARNING LIGHTS CAME ON. NO WARNING OF FAILURE WHATSOEVER. VW TREATED IT LIKE IT WAS THE SAME AS A FLAT TIRE. I FELT IT WAS A SAFETY ISSUE AND ASKED TO BE REMOVED FROM THE REMAINDER OF THE LEASE. …

Owner-reported narrative. 21,000 miles reported. Look up ODI 10507477 at NHTSA ↗

Owner report 10515493 · 2013-06-06 (June 6, 2013)

THE DRIVER SIDE DOOR FELL OFF WHEN THE HINGE SNAPPED UPON OPENING. ALSO, THE UNDER BODY SHIELD FELL OFF, EXPOSING THE BRAKE LINES TO ROAD DEBRIS THAT MAY HIT IT. *TR

Owner-reported narrative. 18,000 miles reported. Look up ODI 10515493 at NHTSA ↗

Owner report 10535503 · 2013-08-15 (August 15, 2013)

FOR THE FOURTH TIME I HAVE GONE TO GET MY CAR CHECKED OUT, AND THE PROBLEM ISN'T GETTING RESOLVED. THERE'S A CONSTANT RATTLING, THAT MAKES THE CAR SEEMED UNBALANCED OF SORTS. ALSO MY TIRES ARE GETTING USED UP, VERY RAPIDLY AS LITTLE AS 2-3 MONTHS. THEY SAY THEY KNOW WHAT THE PROBLEM IS, BUT STILL MY CAR NEEDS TO BE BROUGHT IN FOR THE SAME THING. *TR

Owner-reported narrative. 11,000 miles reported. Look up ODI 10535503 at NHTSA ↗

Owner report 10548553 · 2013-10-19 (October 19, 2013)

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Owner-reported narrative. 120,000 miles reported. Look up ODI 10548553 at NHTSA ↗

Owner report 10561143 · 2014-01-23 (January 23, 2014)

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Owner-reported narrative. 38,650 miles reported. Look up ODI 10561143 at NHTSA ↗

Owner report 10664431 · 2014-12-15 (December 15, 2014)

WHILE TURNING ONTO A MAJOR INTERSECTION, A RED STEERING WHEEL LIGHT POPPED UP ON MY DASH DISPLAY AND THE STEERING WHEEL LOCKED IMMEDIATELY... IT TOOK A GREAT DEAL OF STRENGTH TO GET MY CAR TO SAFETY IN A PARKING LOT BEFORE THE STEERING WHEEL COULD NOT BE MOVED AT ALL. CONTACTED THE DEALERSHIP I BOUGHT IT FROM AS I ONLY HAD THE CAR FOR 2 DAYS. *TR

Owner-reported narrative. 38,600 miles reported. Look up ODI 10664431 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V483000 · Air Bags:Frontal

Reported: 2015-08-04 (August 4, 2015)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

NHTSA campaign record ↗
16V078000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-10 (February 10, 2016)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

NHTSA campaign record ↗
17V509000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2017-08-16 (August 16, 2017)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

NHTSA campaign record ↗
18V148000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2018-03-06 (March 6, 2018)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

86 unique complaints in this selection. Analysis snapshot: 2026-10-01.

65.1%Usable mileage56 / 86 records
100.0%Valid incident date86 / 86 records
100.0%Valid filing date86 / 86 records
100.0%Ordered incident and filing dates86 / 86 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2008200920102011201220132014201520162017
Air Bags
1100.0%
ODI 11040015 · 75,000 mi

THERE IS AN AIRBAG FAULT ON MY CAR NOW! THIS WILL BE THE 4TH ATTEMPT IN FIXING A CHECK ENGINE LIGHT ON ENGINE "RUNNING TO THIN" NOTICE AS WELL AS MY LIGHTS KEEP GOING OUT! WHAT IS WRONG WITH THE DESIGNERS/INSTALLERS AT VOLKSWAGEN? NOT EVERYONE IS MADE OF MONEY AND LUCK - GOOD THING NO ONE GOT HURT HERE!!!! WHILE DRIVING MY SENSORS GO OFF ALL THE TIME - I AM A STRESSFULL MESS WITH OWNING THIS CAR!!!!! IF YOU DOCUMENTS TO BACK THIS UP - CALL ME - YOU HAVE ME INFO WITH THE VIN NUMBER!!!!

Look up ODI 11040015 at NHTSA ↗

5943.4%
ODI 10439419 · 45,000 mi

ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHI…

Look up ODI 10439419 at NHTSA ↗

8434.7%
ODI 10451498

HAVE BEEN TO THE DEALER ON 5 OCCASIONS WITH "AIRBAG SERVICE" LIGHT ON FOR FRONT PASSENGER SEAT. SEAT BELT BUCKLE HAS BEEN REPLACED TWICE AS WAS MODULE. *TR

Look up ODI 10451498 at NHTSA ↗

3136.0%
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

8537.0%
ODI 10683944 · 80,000 mi

MY 2012 VOLKSWAGEN CC SPORT AIRBAG LIGHT CAME ON AFTER MY HUSBAND ADJUSTED THE DRIVER SEAT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE CONTROL UNIT ( CLOCK SPRING) THE DEALERSHIP TOLD ME IF I DROVE IT AND GOT IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. MY CAR IS JUST OVER 80 THOUSAND MILES. I CONTACTED VOLKSWAGEN CUSTOMER CARE VIA PHONE AND THEY WOULD NOT ACCEPT ANY RESPONSIBILITY AND JUST DISMISSED ME SAYING MY CAR HAS EXCESSIVE MILEAGE. I DISAGREE WITH THIS STATEMENT! I THINK THAT AIRBAGS THAT WON'T DEPLOY ON A CAR THAT IS A 2012 S…

Look up ODI 10683944 at NHTSA ↗

8859.5%
ODI 10702196 · 35,910 mi

2013 VW CC WAS A TOTAL LOSS IN AN ACCIDENT WITH SEMI-TRUCK. SIDE CURTAIN AIRBAG FAILED TO DEPLOY, AFTER MULTIPLE IMPACTS ON DRIVER SIDE. FINAL MODERATE FRONT OVERLAP CRASH WITH GUARDRAIL FAILED TO DEPLOY DRIVER AIRBAG. AIRBAG DEPLOYMENT THRESHOLD WAS CERTAINLY MET FOR FRONTAL CRASH AND THERE IS EVIDENCE OF BROKEN SENSORS. THIS INCIDENT COULD POTENTIALLY BE CONSIDERED UNDER NHTSA ONGOING INVESTIGATION PE 15-010 INVOLVING 2012 VW CC. *TR

Look up ODI 10702196 at NHTSA ↗

5265.0%
ODI 10862266

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Look up ODI 10862266 at NHTSA ↗

723.3%
ODI 11046433 · 60 mi

LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON …

Look up ODI 11046433 at NHTSA ↗

1142.3%
ODI 11042077

TAKATA RECALL

Look up ODI 11042077 at NHTSA ↗

125.0%
ODI 11388801 · 28,000 mi

TL* THE CONTACT OWNED A 2017 VOLKSWAGEN CC. THE CONTACT STATED WHILE DRIVING 30-35 MPH IN THE RAIN, THEY CRASHED INTO THE REAR OF AN UNKNOWN VEHICLE. THE CONTACT STRUCK HIS HEAD ON THE FRONT WINDSHIELD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS HEAD AND ARMS MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY …

Look up ODI 11388801 at NHTSA ↗

Fuel/Propulsion System
1100.0%
ODI 11040015 · 75,000 mi

THERE IS AN AIRBAG FAULT ON MY CAR NOW! THIS WILL BE THE 4TH ATTEMPT IN FIXING A CHECK ENGINE LIGHT ON ENGINE "RUNNING TO THIN" NOTICE AS WELL AS MY LIGHTS KEEP GOING OUT! WHAT IS WRONG WITH THE DESIGNERS/INSTALLERS AT VOLKSWAGEN? NOT EVERYONE IS MADE OF MONEY AND LUCK - GOOD THING NO ONE GOT HURT HERE!!!! WHILE DRIVING MY SENSORS GO OFF ALL THE TIME - I AM A STRESSFULL MESS WITH OWNING THIS CAR!!!!! IF YOU DOCUMENTS TO BACK THIS UP - CALL ME - YOU HAVE ME INFO WITH THE VIN NUMBER!!!!

Look up ODI 11040015 at NHTSA ↗

3122.8%
ODI 10516087 · 60,164 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE FUEL PUMP AND THE MANIFOLD HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MI…

Look up ODI 10516087 at NHTSA ↗

4518.6%
ODI 10510616 · 15,220 mi

THE MECHATRONIC UNIT WAS REPLACED, BECAUSE THE CAR LURCHED FROM A STOP INTO FORWARD OR REVERSE. CAR HAS THE DSG TRANSMISSION. *TR

Look up ODI 10510616 at NHTSA ↗

1618.6%
ODI 10785788

WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING AND THE ENGINE LIGHT APPEARED AND VEHICLE ONCE AGAIN PROCEEDED TO STOP AND NO FORWARD MOTION TOOK PLACE WHEN GAS PEDAL WAS PRESSED. VEHICLE SHUT DOWN ON TWO MAJOR HIGHWAYS AT HIGH TRAFFIC/ RUSH HOUR TIMES. FOLLOWING THESE INCIDENTS THE VEHICLE WAS …

Look up ODI 10785788 at NHTSA ↗

5825.2%
ODI 10483520 · 27,464 mi

AT 8:40 AM CST ON 11/6/2012. WHILE COMMUTING TO WORK AT 55 MPH ROAD IN THE MIDDLE OF FREEWAY. I LOST FUNCTIONALITY ON THE GAS PEDAL. THE VEHICLE WOULD NOT ACCELERATE WHEN ENGAGING THE GAS PEDAL. GAS PEDAL WAS RENDERING NON-FUNCTIONAL AND IN-EFFECTIVE. THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, THIS IS A NEW UNDER WARRANTY VW CC 2012 4 DOOR SEDAN. DRIVING ON THE LEFT LANE WITH A SEMI BEHIND ME WHEN THIS OCCURRED. IT CREATED A VERY UNSAFE NEAR MISS INCIDENT. I AM FORTUNATE THAT A…

Look up ODI 10483520 at NHTSA ↗

1610.8%
ODI 10492957 · 5,700 mi

THE VEHICLE BEGAN SHOWING SIGNS OF MALFUNCTION IN AUGUST OF 2012 (VEHICLE WAS LEASED THE END OF JUNE) WHEN IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE AND ONCE STARTED THE VEHICLE WOULD OCCASIONAL CUT OFF OR RUN REALLY ROUGH FOR ABOUT 30 MINUTES. THE ENGINE LIGHT STAYED ILLUMINATED FOR 2 DAYS. I TOOK THE CAR TO THE DEALER TO HAVE IT SERVICED AND AFTER 2 DAYS THEY WERE UNABLE TO REPLICATE THE PROBLEM. RETURNED VEHICLE TO ME WITH NO RESOLUTION. CAR RAN FINE FOR 4 MONTHS THEN ON DECEMBER 17TH THE SAME ISSUES BEGAN TO OCCUR BUT MORE SEVER…

Look up ODI 10492957 at NHTSA ↗

1215.0%
ODI 11044381 · 32,000 mi

17V509 RECALL #. FUEL PUMP CONTROL MODULE COULD CAUSE POWER OUTAGE AND ALREADY HAS. TWICE. AND THEY ARE STILL REFUSING TO FIX THIS. I'VE HAD TO REPLACE MY BATTERY AND TWO MONTHS LATER WAS STRANDED BECAUSE I LOST POWER WHILE STATIONARY.

Look up ODI 11044381 at NHTSA ↗

1033.3%
ODI 11046433 · 60 mi

LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON …

Look up ODI 11046433 at NHTSA ↗

726.9%
ODI 11043483 · 49,000 mi

THERE HAVE BEEN 3 INCIDENTS IN WHICH MY VEHICLE SUDDENLY, WITHOUT WARNING SHUTS DOWN (ABSOLUTELY NO POWER) WHILE I AM DRIVING ON THE HIGHWAY, APPROXIMATELY 30 MPH. I WAS FORTUNATE THAT THERE WAS SIGNIFICANT TRAFFIC AND THE VEHICLE HAD ENOUGH MOMENTUM TO GET TO THE EMERGENCY LANE. I PLACED THE VEHICLE IN PARK AND LET IT SIT FOR APPROXIMATELY 3 TO 5 MINUTES. I THEN PUSHED THE START BUTTON AND IT STARTED WITHOUT INCIDENT. I TOOK THE VEHICLE TO RIVERSIDE VOLKSWAGEN WHERE THEY CONDUCTED A DIAGNOSTIC CHECK AND STATED THERE WAS NOTHING WRONG WITH THE …

Look up ODI 11043483 at NHTSA ↗

00.0%

No examples available for this selection.

Engine
00.0%

No examples available for this selection.

2820.6%
ODI 10460554 · 32,000 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE AMP WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO MAKE A LOUD POPPING NOISE AND BLUE SMOKE WAS EMITTED FROM UNDER THE ENGINE COMPARTMENT. SHORTLY AFTER, THE VEHICLE HAD BECOME COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAIL…

Look up ODI 10460554 at NHTSA ↗

4619.0%
ODI 10484933 · 86,555 mi

AFTER TRAVELING AT 70MPH THE VEHICLE BEGIN TO PUTTER, SHORTLY AFTER THE VEHICLE JUST SHUT OFF. I HAD IT INSPECTED AND WAS NOT ABLE TO DUPLICATE THE ISSUE. FINALLY AFTER A DAY AND A HALF THE PROBLEM AROSE AGAIN BUT NO SOLUTION. *TR

Look up ODI 10484933 at NHTSA ↗

2630.2%
ODI 10781370 · 90,800 mi

ON MULTIPLE OCCASIONS, VEHICLE FAILED TO START, BUT DISPLAYED A "STEERING WHEEL LOCK DEFECTIVE" ALERT. WHEN KEY IS REMOVED AND REPLACED IN THE IGNITION, IT WILL THEN START. IN ADDITION, THE ENGINE IS NOW IN NEED OF REPLACEMENT DUE TO OIL RUNNING LOW. THE VEHICLE WAS MAINTAINED ON ITS REGULAR 10,000 MILE SCHEDULE AND DID NOT GIVE ANY WARNINGS OR ALERTS. IT ALTOGETHER FAILED TO START AND GAVE ONLY A SHAKING/RATTLING NOISE WHEN TRYING TO CRANK. IN ALL INSTANCES, THE VEHICLE WAS STATIONARY.

Look up ODI 10781370 at NHTSA ↗

6427.8%
ODI 10652125 · 48,661 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WARNING LIGHT ILLUMINATED ON SEVERAL OCCASIONS. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND JERKED AS A RESULT THE VEHICLE FAILED TO DRIVE OVER 30 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MANIFOLD, FOUR SPARK PLUGS, THE INTAKE AIR BOX, AND THE INTAKE CHARGE PIPE WERE REPLACED. THE COMPUTER WAS ALSO RESET. THE CONTACT STATED THAT ONE YEAR AFTER THE REPAIRS, THE CATALY…

Look up ODI 10652125 at NHTSA ↗

1912.8%
ODI 10492957 · 5,700 mi

THE VEHICLE BEGAN SHOWING SIGNS OF MALFUNCTION IN AUGUST OF 2012 (VEHICLE WAS LEASED THE END OF JUNE) WHEN IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE AND ONCE STARTED THE VEHICLE WOULD OCCASIONAL CUT OFF OR RUN REALLY ROUGH FOR ABOUT 30 MINUTES. THE ENGINE LIGHT STAYED ILLUMINATED FOR 2 DAYS. I TOOK THE CAR TO THE DEALER TO HAVE IT SERVICED AND AFTER 2 DAYS THEY WERE UNABLE TO REPLICATE THE PROBLEM. RETURNED VEHICLE TO ME WITH NO RESOLUTION. CAR RAN FINE FOR 4 MONTHS THEN ON DECEMBER 17TH THE SAME ISSUES BEGAN TO OCCUR BUT MORE SEVER…

Look up ODI 10492957 at NHTSA ↗

67.5%
ODI 11060837 · 47,053 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN OF ATLANTA (5901 PEACH ST BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,053.

Look up ODI 11060837 at NHTSA ↗

413.3%
ODI 11046433 · 60 mi

LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION ON CITY STREET AND LOSS OF POWER FROM STATIONARY POSITION AT RED TRAFFIC LIGHT TO A IN MOTION GREEN LIGHT PRESSED ON PEDAL WITH NO MOTION. THIS HAPPENED FROM THE DAY I PURCHASED THE CAR WHILE SALESMAN WAS IN THE CAR EXPLAINING THE CARS SPECIFICATIONS . WHEN IT HAPPENED HE SAID ITS PART OF THE NEXT FEATURE OF CAR. HE ASKED ME TO LEAVE THE CAR IN A STATIONARY POSITION ON INCLINE AND REMOVE MY FOOT OFF THE BRAKE AND ALLOW THE CAR CATCH GEAR WITHOUT PRESSING ON THE GAS PEDAL THAT IT DROVE UP ON …

Look up ODI 11046433 at NHTSA ↗

13.8%
ODI 11496005

unknown

Look up ODI 11496005 at NHTSA ↗

00.0%

No examples available for this selection.

Electrical System
00.0%

No examples available for this selection.

139.6%
ODI 10439419 · 45,000 mi

ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHI…

Look up ODI 10439419 at NHTSA ↗

2510.3%
ODI 10357779 · 9,317 mi

I WAS DRIVING 65 MPH ON THE FREEWAY WHEN THE CAR , "WITH OUT WARNING"THE CAR DECELERATED AND STOPPED. IT WAS IN DRIVE, I HAD TO PUT IT IN PARK AND RESTART IT. I WAS VERY LUCKY NOT TO GET HIT. THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED. I AM TAKING IT TO THE DEALER TODAY. 09/27/2010. *TR

Look up ODI 10357779 at NHTSA ↗

78.1%
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

3716.1%
ODI 10441755 · 100 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT WAS DRIVING 5 MPH WHEN THE HORN WAS DEPRESSED REPEATEDLY BUT THE HORN FAILED TO SOUND. THE HORN WOULD ONLY SOUND PROPERLY WHEN THE HORN WAS DEPRESSED IN ONE LONG MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS AN ELECTRONIC DELAY WITH THE HORN. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 2,283.

Look up ODI 10441755 at NHTSA ↗

1510.1%
ODI 10492957 · 5,700 mi

THE VEHICLE BEGAN SHOWING SIGNS OF MALFUNCTION IN AUGUST OF 2012 (VEHICLE WAS LEASED THE END OF JUNE) WHEN IT WOULD TAKE SEVERAL ATTEMPTS TO START THE VEHICLE AND ONCE STARTED THE VEHICLE WOULD OCCASIONAL CUT OFF OR RUN REALLY ROUGH FOR ABOUT 30 MINUTES. THE ENGINE LIGHT STAYED ILLUMINATED FOR 2 DAYS. I TOOK THE CAR TO THE DEALER TO HAVE IT SERVICED AND AFTER 2 DAYS THEY WERE UNABLE TO REPLICATE THE PROBLEM. RETURNED VEHICLE TO ME WITH NO RESOLUTION. CAR RAN FINE FOR 4 MONTHS THEN ON DECEMBER 17TH THE SAME ISSUES BEGAN TO OCCUR BUT MORE SEVER…

Look up ODI 10492957 at NHTSA ↗

1012.5%
ODI 11051336 · 20,639 mi

MY HORN,MY AIR BAG AND ALL CONTROLS IN STEERING WHEEL ARE NOT WORKING.I TOOK IT TO VW SERVICE CENTER & THEY QUOTED ME $948 FOR A NEW CLOCK SPRING.HASNT THIS PART BEEN RECALLED? IT'S A LEASE AND THAT'S INSANE,THIS IS THE SECOND TIME THIS HAS HAPPENED

Look up ODI 11051336 at NHTSA ↗

516.7%
ODI 11057728

MANUFACTURING RECALL # 20AE NHTSA RECALL # 17V509 ONTERRUPTION OF POWER TO THE FUEL PUMP CONTROL MODULE MAY CAUSE LOSS OF POWER WHILE IN MOTION THAT COULD INCREASE CRASH CAUSING INJURY/DAMAGE RECALL FIX STILL NOT AVAILABLE FROM MFR

Look up ODI 11057728 at NHTSA ↗

415.4%
ODI 11173730 · 41,000 mi

WHAT HAPPENS IS EXACTLY WHAT IS DESCRIBED IN OTHER MODELS AND YEARS OF THE SAME MODEL. FAILURE OF THE STEERING POWER AND AIRBAG FAILURE DUE TO FAILURE OF CLOCKSPRING. THIS IS A NEW CAR AND IT WOULD BE QUITE A COINCIDENCE TO HAVE THIS SAME ISSUE WITH THE SAME MANUFACTURER AND NOT HAVE IT BE CAUSALLY RELATED BASED ON THE SAME DEFECT WHICH CAUSED A SIMILAR RECALL. THE AIRBAG SENSOR LIGHT WEN TON, HORN WOULDN'T WORK, ELECTRICAL COMPONENTS ON WHEEL WON'T WORK. BRINGING FOR REPLACEMENT OF CLOCKSPRING (SAME AS IN OTHER RECALL).

Look up ODI 11173730 at NHTSA ↗

375.0%
ODI 11006756 · 10,000 mi

VEHICLE WAS PARKED, RETURNED TO VEHICLE AND HEADLIGHTS WERE ON, INSTRUMENT PANEL LIGHTS WERE ON, AS WELL AS AIRBAG LIGHTS, BRAKE LIGHTS, AND E-BRAKE LIGHT WAS BLINKING. THE VEHICLE WAS UNRESPONSIVE TO THE REMOTE AND I WAS UNABLE TO GET INSIDE THE VEHICLE. IT WAS TOWED TO THE DEALERSHIP AT WHICH POINT THEY KEPT IT FOR 5 DAYS TO ATTEMPT TO REPLICATE AND RESOLVE. THEY ENGAGED THEIR TECHNICAL TEAMS AND COULD NOT DETERMINE THE ISSUE AFTER 5 DAYS. THEY'VE REQUESTED THAT I PICKUP THE VEHICLE AND ADVISED IF IT HAPPENS AGAIN TO BRING IT BACK. MY CONCERN…

Look up ODI 11006756 at NHTSA ↗

Power Train
00.0%

No examples available for this selection.

75.1%
ODI 10415588 · 32,389 mi

I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAV…

Look up ODI 10415588 at NHTSA ↗

3414.0%
ODI 10406209 · 10,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE DECELERATED ABNORMALLY BEFORE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MECHATRONIC UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE PROBLEM. EIGHT MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS N…

Look up ODI 10406209 at NHTSA ↗

67.0%
ODI 10789821 · 83,680 mi

DRIVING ALONG PUSH GAS NO RESPONDS CAR LIGHTS COME ON CAR NOT IN GEAR. ON HIGHWAY NO PHOTOS BUT THE 08 & 09 WERE RECALLED FOR THE SAME REASON.

Look up ODI 10789821 at NHTSA ↗

114.8%
ODI 10454398

SINCE I FIRST PURCHASED MY VW CC 2012, I HAVE NOTICED WHEN COMING TO A COMPLETE STOP, THE CAR STILL MOVES FOWARD ALITTLE BIT. ALSO UPON MAKING A 3 POINT TURN AROUND UPON PUTTING THE SHAFT IN REVERSE THE CAR STILL MOVES FORWARD. THE OTHER COMPLAINT IS UPON GOING THROUGH A FAST FOOD DRIVE THRU, AND SETTING THE AUTOHOLD THE CARS ENGINE MADE A LOUD REV (REVOLUTION) NOISE. I ACTUALLY THOUGHT MY CAR WOULD SMASH INTO THE CAR IN FRONT OF ME. I TOOK MY CAR IN TODAY FOR THE 10,000 MILE FREE MAINTENANCE, THEY CHECKED OUT MY CONCERNS AND SADLY SAID THERE…

Look up ODI 10454398 at NHTSA ↗

32.0%
ODI 10898719 · 76,000 mi

I OWN A 2013 VC CC WITH ABOUT 76,000 MILES ON IT. CAR IS AN EXCELLENT CONDITION AND IS STILL PRETTY NEW WHEN SUDDENLY MY CAR BEGAN TO SHUT OFF WHILE DRIVING. THERE WERE NO PROGRESSION OF PROBLEMS. THE ISSUE OCCURRED SUDDENLY. WHILE DRIVING ON THE ROAD OR WHILE STATIONARY AT A RED LIGHT, ALL THE SUDDEN WHILE ATTEMPTING TO ACCELERATE, THE CAR WOULD BEGIN JERKING AND THE ENGINE WOULD JUST REV UP AS IF THE CAR WAS IN NEUTRAL POSITION UNTIL EVENTUALLY SHUTTING OFF AND PARKING AND ENGINE INDICATOR LIGHTS WOULD TURN ON. IF I WAS STOPPED AT A LIGHT IN …

Look up ODI 10898719 at NHTSA ↗

11.3%
ODI 11083179 · 66,000 mi

IN FEBRUARY OF 2017, MY VEHICLE STALLED ON A BUSY FREEWAY WHILE IN MOTION AND COMPLETELY DIED, AFTER TOWING THE VEHICLE TO THE DEALERSHIP THEY DETERMINED SEVERAL PARTS NEEDED TO BE REPLACED INCLUDING MOUNTING, BEARING, C VALVE, AH SEPARATOR, RIBBEDBELT, TENSIONER, C-GASKET, D-GASKET, SEAL RING AND BOLT. AFTER DRIVING THE VEHICLE HOME AGAIN IT DIED. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY REPLACED THE FUEL PUMP MODULE, WASHER AND CONTROL UNIT. THE CAR APPEARED TO BE DRIVING FINE THE DAY I LEFT, BUT THE NEXT MORNING IT WOULDN'T START. I HAD T…

Look up ODI 11083179 at NHTSA ↗

13.3%
ODI 11389069 · 95,000 mi

DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE WITH THIS AND SIMILAR VW MODELS. THE CAR HAS <100,000 MILES AND IS 5 YEARS OLD. THESE ARE NOT MAINTENANCE ITEMS PER SE AND FALL UNDER THE CATEGORY OF DEFECTIVE COMPONENTS/SYSTEMS. VW HAS EXTENDED THE WARRANTY ON THESE T…

Look up ODI 11389069 at NHTSA ↗

13.8%
ODI 11500563

When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start, the vehicle operates normally, until the next cold start (vehicle is at rest for 30 or more minutes). Here is an example that shows the danger of this situation. When I back out onto my street, and I put the car in drive, a driver behind me expects…

Look up ODI 11500563 at NHTSA ↗

125.0%
ODI 11741730

The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with intermittent failure to engage gear after stopping at intersections and stop signs. The transmission would slip out of gear or refuse to engage, leav…

Look up ODI 11741730 at NHTSA ↗

Steering
00.0%

No examples available for this selection.

75.1%
ODI 10263957 · 1,500 mi

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 55-70 MPH, A DELAY OCCURS WHEN THE CONTACT TURNS THE STEERING WHEEL. THE STEERING DOES NOT RESPOND NORMALLY AND THE VEHICLE WOULD DRIFT WHILE DRIVING FORWARD. HE FOUND A RECALL ON THE INTERNET, BUT HIS VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THAT IT WAS DANGEROUS DRIVING THE VEHICLE DUE TO THE STEERING. THE CURRENT MILEAGE WAS 6,090 AND FAILURE MILEAGE WAS 1,500.

Look up ODI 10263957 at NHTSA ↗

166.6%
ODI 10537907 · 28,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT THE STEERING WHEEL FAILED, THE STEERING WHEEL SHOOK VIOLENTLY AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE CONTACT ATTEMPTED TO PARK. THE CONTACT WAS UNABLE TO TURN OR CONTROL THE STEERING WHEEL. THE CONTACT SHUT THE ENGINE OFF MOMENTARILY UNTIL THE STEERING WHEEL RETURNED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION HOWEVER THE STEERING WHEEL RETURNED TO NORMAL FUNCTION. THE DEALER PERFORMED A DIAGNOSTIC AND WAS UNABLE TO …

Look up ODI 10537907 at NHTSA ↗

1315.1%
ODI 10548553 · 120,000 mi

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Look up ODI 10548553 at NHTSA ↗

125.2%
ODI 10556253 · 51,000 mi

STEERING LOCKED UP AND WAS UNABLE TO CONTROL CAR WHILE IN MOTION. ACCORDING TO DEALERSHIP THE MOTOR THAT CONTROLS STEERING LOCKED UP. WAS NOT ABLE TO TURN STEERING WHEEL AT ALL WHILE IN MOTION. *TR

Look up ODI 10556253 at NHTSA ↗

85.4%
ODI 10514659 · 22,000 mi

UPON TURNING THE VEHICLE, THE ENGINE STARTS UP NORMALLY. HOWEVER AS SOON AS THE ENGINE IS STARTED UP, IN PARK MODE, THE STEERING WHEEL INSTANTLY BEGINS TO VIOLENTLY AND OUT OF CONTROL SHAKE, VIBRATE, TWISTS, AND SHAKE THE WHOLE VEHICLE. THE ACT DOES NOT STOP UNTIL THE VEHICLE IS TURNED OFF. THIS HAPPENS FOR AN ADDITIONAL THREE TO FOUR TIMES UNTIL THE VEHICLE IS TURNED OFF, AND STEERING WHEEL IS TURNED EITHER WAY UNTIL YOU FEEL IT LOCK INTO PLACE OR CLICK INTO PLACE. THIS HAPPENS AT LEAST ONCE A WEEK. THERE IS VIDEO OF THE INCIDENT. *TR

Look up ODI 10514659 at NHTSA ↗

56.3%
ODI 10897226

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HARDWARE FOR THE STEERING WHEEL WAS ON A NATIONAL BACK ORDER FOR A MANUFACTURER'S RECALL. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS FOR THE RECALL REPAIR. THE CONTACT AHD NOT EXPERIENCED A FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE.

Look up ODI 10897226 at NHTSA ↗

26.7%
ODI 11218147

THE CAR HAD AN AIR BAG RECALL FIXED AND A FEW WEEKS LATER THE AIR BAG LIGHT CAME ON AND THE HORN WON'T WORK. NOW THE DEALERSHIP WANTS THE CUSTOMER TO PAY FOR REPAIRS STATING THAT IT IS THE CLOCK SPRING THAT IS BROKEN. THIS PROBLEM IS A DIRECT RESULT OF THE AIR BAG REPAIR.

Look up ODI 11218147 at NHTSA ↗

13.8%
ODI 11457678

Clock spring went out so airbag and horn do not work

Look up ODI 11457678 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

85.9%
ODI 10321498 · 5,741 mi

VEHICLE LOST POWER WHILE DRIVING. DEALER "FOUND CODE P0221-000-ANGLE 2 FOR THROTTLE VALVE G188 IMPLAUSABLE SIGNAL SPORADIC. FOUND TSB 01-09-04." REPLACED THROTTLE BODY AND PERFORMED A 6 WIRE REPIN WITH NEW CONNECTOR TO THROTTLE BODY.

Look up ODI 10321498 at NHTSA ↗

156.2%
ODI 10363343 · 1,140 mi

LOW COOLANT LIGHT CAME ON, REPLACED COOLANT ASSUMING CAR WAS NOT PREPPED BY DEALER PROPERLY. RETURNED TO PARKED CAR, COOLANT LEAKED ALL OVER GARAGE FLOOR. PER DEALER CAUSED BY HOLE IN RADIATOR ALONG SEAM. RADIATOR ASSEMBLY REPLACED, UPON FURTHER TESTING COOLING FAN ASSEMBLY ALSO BAD, COOLING FAN ASSEMBLY REPLACED ALSO. COVERED BY WARRANTY.

Look up ODI 10363343 at NHTSA ↗

78.1%
ODI 10785788

WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING AND THE ENGINE LIGHT APPEARED AND VEHICLE ONCE AGAIN PROCEEDED TO STOP AND NO FORWARD MOTION TOOK PLACE WHEN GAS PEDAL WAS PRESSED. VEHICLE SHUT DOWN ON TWO MAJOR HIGHWAYS AT HIGH TRAFFIC/ RUSH HOUR TIMES. FOLLOWING THESE INCIDENTS THE VEHICLE WAS …

Look up ODI 10785788 at NHTSA ↗

93.9%
ODI 10730109 · 10,300 mi

ERROR AIR BAG ERROR WAS THE ERROR THAT APPEARS ON MY DISPLAY WHEN I TURN ON CAR. HORN & ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. THIS IS ON THE VW CC YEAR IS 2012. I AM TOLD BY SERVICE DEPARTMENT IT IS DUE TO A FAILURE OF THE CLOCKSPRING HENCE I MUST REPLACE THE CLOCKSPRING WITH CONTROL UNIT AND PART ONLY IS ALMOST 450 DOLLARS, AND LABOR IS ADDITIONAL.

Look up ODI 10730109 at NHTSA ↗

53.4%
ODI 10724662 · 21,987 mi

PURCHASED THIS CAR NEW. STARTED EXPERIENCING SHUDDERING AND GRINDING SENSATION FROM THE FRONT END OF CAR WHEN IN MOTION. IT IS ESPECIALLY BAD AT LOWER SPEEDS. THE DEALERSHIP CLAIMS TO HAVE CHECKED THE BRAKES AND SUSPENSION OF THE CAR AND FOUND NOTHING WRONG. HOWEVER, THEY FOUND THAT MY TIRES ARE CUPPING AND THAT IS CAUSING THE PROBLEM. I AM FEARFUL TO DRIVE THIS CAR AT HIGHWAY SPEEDS. I BELIEVE A TIRE OR SUSPENSION FAILURE IS IMMINENT.

Look up ODI 10724662 at NHTSA ↗

33.8%
ODI 10663968 · 1,062 mi

I LEASED A VW CC 2014 MY VEHICLE ON NOV 20 2014. ON DEC 1 2014, WHEN I WAS BACKING UP AT MY OFFICE LOCATION I SAW A WHITE LINE ON THE DISPLAY UNIT. I TOOK IT TO THE DEALER TO FIX IT. THEY REVIEWED THE ISSUE AND REPLACED THE CENTER DISPLAY. HOWEVER ON 11-DEC-2014 THE SAME ISSUE OF CENTER LINE APPEARED ON THE SCREEN. AFTER HAVING THE CAR FOR A DAY, THE VW TOLD ME ITS BY DESIGN THAT A CENTER SHALL COME UP WHEN THERE IS SUN. THIS IS SAFETY ISSUE AND I HAVE PICTURES AND VIDEOS OF THIS BEHAVIOR. I HOPE YOU CAN HELP ME RESOLVE THIS. *TR

Look up ODI 10663968 at NHTSA ↗

26.7%
ODI 11074397 · 33,000 mi

WE PURCHASED THE CC IN APRIL OF 2016, AND WE HAVE HAD TO TAKE THE CAR IN TWICE FOR THE CLOCK SPRING WHICH IN LOCATED IN THE STEERING WHEEL THIS CAUSIES THE HORN TO MALFUNCTION AND NOT WORK. I'M NOT SURE WHAT HAPPENED WHEN THIS OCCURRED THE FIRST TIME BUT THE SECOND TIME THIS OCCURRED I WAS LEAVING HOME AND STARTED THE VEHICLE AND WHEN I TURNED THE WHEEL IT MADE A WEIRD NOISE(I WAS BACKING OUT OF THE GARAGE) I KNEW IMMEDIATELY WHAT WAS WRONG BECAUSE THIS HAPPENED PREVIOUS AND I CHECKED THE HORN AND IT WAS NO LONGER WORKING.

Look up ODI 11074397 at NHTSA ↗

311.5%
ODI 11115099 · 18,000 mi

BACK UP CAMERA DOES NOT DEPLOY (INTERMITTENT) AFTER USE, THE BACK UP CAMERA WILL OCCASIONALLY DISPLAY "PARK PILOT IS CURRENTLY NOT AVAILABLE". MY VEHICLE IS NOT EQUIPPED WITH THE PARK PILOT OPTION.THIS DISABLES THE BACK UP CAMERA UNTIL THE VEHICLE IS TURNED OFF COMPLETELY AND THE SYSTEM IS RESET. I BELIEVE THIS CREATES A SAFETY HAZARD, AS THE FUNCTIONALITY OF THE CAMERA MAY NOT BE AVAILABLE DURING A STREET MANEUVER, SUCH AS PARALLEL PARKING WHEN THE SYSTEM IS UNUSABLE THE FAULT IS INTERMITTENT AND DOES NOT APPEAR TO FOLLOW ANY PATTERN. OTHER …

Look up ODI 11115099 at NHTSA ↗

125.0%
ODI 11364906

THIS IS A 2017 WITH 45,000 MILES AND THE RADIO IS DEFECTIVE IN THAT IT CHANGES CHANNELS BY ITSELF AND THE VOICE COMMAND FUNCTION DOES NOT WORK. THE NAVIGATION DOES NOT WORK EITHER. IT IS DISTRACTING WHEN DRIVING TO HAVE THE CHANNELS CHANGE NON STOP. VW ADVISED IT WOULD COST $1,000 TO REPLACE. DUE TO MILEAGE THE CAR IS NO LONGER UNDER WARRANTY. A RADIO SHOULD NOT NEED TO BE REPLACED SO SOON. IN ADDITION, THE HEADLINER INSIDE THE CAR IS COMING DOWN. THAT IS SOMETHING THAT SHOULD HAPPEN TO A MUCH OLDER CAR, NOT A 3 YEAR OLD CAR. VW NOT TAKING RESP…

Look up ODI 11364906 at NHTSA ↗

Vehicle Speed Control
00.0%

No examples available for this selection.

53.7%
ODI 10420856 · 30,802 mi

8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVE…

Look up ODI 10420856 at NHTSA ↗

83.3%
ODI 10607312 · 43,000 mi

THIS 2010 VOLKSWAGEN CC WAS PURCHASED AS A CPO IN 2012 WITH 33K MILES ON IT. SECOND OWNER. WITH NO WARNING, CLUTCH FAILED COMPLETELY WITH ONLY 43K MILES, AND GEARS WOULD NOT ENGAGE, I MADE A SUDDEN SHARP LEFT TURN TO THE ROAD SIDE, LOST CONTROL OF THE CAR, DEPRESSED BRAKE HARD TO FORCEFULLY STOP THE CAR WITH THIRD GEAR ENGAGED. AN ONLINE SEARCH SHOWS THAT MANY OTHER VW CC AND GOLF (2010, 2012 MODELS) HAVE HAD CLUTCH FAILURES WITH APPROXIMATELY THE SAME MILEAGE. ALSO, THERE IS A VW TECHNICAL SERVICE BULLETIN (VW 2028783) WHICH SHOWS THERE IS A C…

Look up ODI 10607312 at NHTSA ↗

11.2%
ODI 10785788

WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING AND THE ENGINE LIGHT APPEARED AND VEHICLE ONCE AGAIN PROCEEDED TO STOP AND NO FORWARD MOTION TOOK PLACE WHEN GAS PEDAL WAS PRESSED. VEHICLE SHUT DOWN ON TWO MAJOR HIGHWAYS AT HIGH TRAFFIC/ RUSH HOUR TIMES. FOLLOWING THESE INCIDENTS THE VEHICLE WAS …

Look up ODI 10785788 at NHTSA ↗

83.5%
ODI 10483520 · 27,464 mi

AT 8:40 AM CST ON 11/6/2012. WHILE COMMUTING TO WORK AT 55 MPH ROAD IN THE MIDDLE OF FREEWAY. I LOST FUNCTIONALITY ON THE GAS PEDAL. THE VEHICLE WOULD NOT ACCELERATE WHEN ENGAGING THE GAS PEDAL. GAS PEDAL WAS RENDERING NON-FUNCTIONAL AND IN-EFFECTIVE. THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, THIS IS A NEW UNDER WARRANTY VW CC 2012 4 DOOR SEDAN. DRIVING ON THE LEFT LANE WITH A SEMI BEHIND ME WHEN THIS OCCURRED. IT CREATED A VERY UNSAFE NEAR MISS INCIDENT. I AM FORTUNATE THAT A…

Look up ODI 10483520 at NHTSA ↗

64.1%
ODI 10509388 · 400 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,400...UPDATED 06-19-13 *BF THE CONSUMER STATED THE DEALER ADVISED DUE TO THE FAILURE THE CLUTCH WILL PROBABLY WEAR OUT IN 20-30K MILES. THE CONSUMER STATED TO HAVE EXPERIENCED THE VEHICLE DRIVING ON ITS OWN AF…

Look up ODI 10509388 at NHTSA ↗

22.5%
ODI 10575345 · 3,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING THE VEHICLE TO CRASH INTO A STEEL POLE AND A SECOND VEHICLE. THE CONTACT SUFFERED HEAD AND STOMACH INJURIES DURING THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3000.

Look up ODI 10575345 at NHTSA ↗

00.0%

No examples available for this selection.

13.8%
ODI 11173513 · 28,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN CC. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING, THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL; HOWEVER, IT CRASHED INTO A CEMENT WALL. THE CONTACT SUSTAINED NECK, SHOULDER, AND ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (LOCATED AT 3001 OKEECHOBEE BOULEVARD, WEST PALM BEACH, FL 33409, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE…

Look up ODI 11173513 at NHTSA ↗

125.0%
ODI 11741730

The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with intermittent failure to engage gear after stopping at intersections and stop signs. The transmission would slip out of gear or refuse to engage, leav…

Look up ODI 11741730 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Air Bags31,525–93,000 mi42,000 mi14
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

ODI 10780041 · 20,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND TOWED TO A DEALER WHERE THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE BUMPER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Look up ODI 10780041 at NHTSA ↗

ODI 10807397 · 30,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE ERROR MESSAGE "STEERING WHEEL CLOCK SPRING DEFECTIVE " DISPLAYED ACROSS THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MIL…

Look up ODI 10807397 at NHTSA ↗

Engine70,150–120,000 mi93,000 mi17
ODI 10781370 · 90,800 mi

ON MULTIPLE OCCASIONS, VEHICLE FAILED TO START, BUT DISPLAYED A "STEERING WHEEL LOCK DEFECTIVE" ALERT. WHEN KEY IS REMOVED AND REPLACED IN THE IGNITION, IT WILL THEN START. IN ADDITION, THE ENGINE IS NOW IN NEED OF REPLACEMENT DUE TO OIL RUNNING LOW. THE VEHICLE WAS MAINTAINED ON ITS REGULAR 10,000 MILE SCHEDULE AND DID NOT GIVE ANY WARNINGS OR ALERTS. IT ALTOGETHER FAILED TO START AND GAVE ONLY A SHAKING/RATTLING NOISE WHEN TRYING TO CRANK. IN ALL INSTANCES, THE VEHICLE WAS STATIONARY.

Look up ODI 10781370 at NHTSA ↗

ODI 10825736 · 93,000 mi

MY 2.0L TSI TIMING CHAIN TENSIONER FAILED CAUSING TIMING CHAIN TO JUMP TIMING AND DAMAGING OTHER ENGINE PARTS. I WAS DRIVING WHEN THE ENGINE LIGHT AND NOISE CAME IN.

Look up ODI 10825736 at NHTSA ↗

ODI 10930360 · 69,000 mi

REAR MAIN SEAL LEAK AT 69K MILES. I BEEN DOING A RESEARCH AND MANY CARS ARE HAVING THE SAME PROBLEM WITH THAT ENGINE. (TSI 2.0) WHICH TO MY BELIEVE IT'S DUE TO A MANUFACTURER DEFECT AND SHOULD BE ADDRESSED AS A RECALL. CAR IS FAIRLY NEW TO BE HAVING A PROBLEM LIKE THIS WHICH IS COSTING ME TO REPAIR MORE THAN $1000 DOLLARS. ALSO THE PCV VALVE IS HAVING ISSUES. WHICH I HAD TO REPLACE ALREADY SPENDING $400 DOLLARS. *TR

Look up ODI 10930360 at NHTSA ↗

Fuel/Propulsion System73,863–136,250 mi107,500 mi10
ODI 10817283 · 85,000 mi

A LITTLE OVER A MONTH AGO, I WAS LEAVING WORK AND CAME TO A STOP LIGHT. I ACCELERATED TO GO AFTER THE LIGHT TURNED GREEN AND THE CC STARTED TO ACCELERATE, AND THEN WITH NO WARNING, IT COMPLETELY LOCKED DOWN AND STALLED. I WAS ABLE TO CRANK IT BACK UP AND WENT HOME WITHOUT INCIDENT. THERE WERE NO WARNING MESSAGES, LIGHTS...ANYTHING TO INDICATE A PROBLEM. LATER THAT DAY, I TOOK MY DAUGHTER TO DANCE AND EXPERIENCED THE SAME ISSUE. I WAS ABLE TO TURN AROUND AND THE NEXT DAY WE PUT THE CAR IN THE SHOP. THE MECHANIC DETERMINED THAT IT WAS HAPPENIN…

Look up ODI 10817283 at NHTSA ↗

ODI 10960020 · 140,000 mi

I WAS DRIVING THE ENGINE DIED AT FREEWAY SPEEDS. WITH NO POWER IT WAS DANGEROUS FOR ME TO GET TO THE SIDE OF THE ROAD SAFELY. IF IT HAD BEEN AT NIGHT, IM NOT SURE I WOULD HVE MADE IT. THE PROBLEM TURNED OUT TO BE N205 VALVE. IT IS A KNOW PROBLEM THAT THERE IS A SCREEN THAT CAN FALL APART AND BLOCK THE VALVE FROM MOVING OIL TO THE CAM SHAFT. CAUSING THE TIMING TO MOVE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE MECHANICS AT THE DEALERSHIP SAY IT IS A ISSUE THEY SEE ALL THE TIME. THEY SAID THE NEW VERSION OF THE PART IS TO CORRECT THAT. PROBLEM IS…

Look up ODI 10960020 at NHTSA ↗

ODI 11050913 · 153,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PRIORITY VOLKSWAGEN, 16300 PRIORITY WAY, CHESTER, 23831) FOR DIAGNOSTIC TESTING, BUT THE RESULTS HAD NOT BEEN PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE I…

Look up ODI 11050913 at NHTSA ↗

Steering49,000–120,000 mi75,000 mi9
ODI 10548553 · 120,000 mi

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Look up ODI 10548553 at NHTSA ↗

ODI 10664431 · 38,600 mi

WHILE TURNING ONTO A MAJOR INTERSECTION, A RED STEERING WHEEL LIGHT POPPED UP ON MY DASH DISPLAY AND THE STEERING WHEEL LOCKED IMMEDIATELY... IT TOOK A GREAT DEAL OF STRENGTH TO GET MY CAR TO SAFETY IN A PARKING LOT BEFORE THE STEERING WHEEL COULD NOT BE MOVED AT ALL. CONTACTED THE DEALERSHIP I BOUGHT IT FROM AS I ONLY HAD THE CAR FOR 2 DAYS. *TR

Look up ODI 10664431 at NHTSA ↗

ODI 10667068 · 49,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE STEERING WHEEL LOCK DEFECTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10667068 at NHTSA ↗

Electrical SystemToo few reports for a range51,125 mi4 (sparse)
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

ODI 10954415 · 63,600 mi

IGNITION COIL FAILURE ON NUMBER TWO CYLINDER. REPLACED ALL FOUR IGNITION COILS AS RECOMMENDED BY DEALER.

Look up ODI 10954415 at NHTSA ↗

ODI 11190388 · 103,000 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WAR…

Look up ODI 11190388 at NHTSA ↗

Unknown Or OtherToo few reports for a range96,000 mi4 (sparse)
ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

ODI 11129414 · 80,000 mi

THE REAR VIEW CAMERA IMAGE IN THIS CAR'S RADIO (MODEL RNS-510) COMES ON EXTREMELY SLOWLY. IF THE CAR HAS NOT BEEN USED FOR MORE THAN 30 MINS, MOSTLY LIKELY IT WILL TAKE 30 SECONDS FOR THE REAR VIEW CAMERA IMAGE TO SHOW UP ON THE SCREEN, RENDERING THE REAR VIEW CAMERA MOSTLY USELESS. WE HAVE MANY KIDS IN OUR AREA, THIS IS NOT SAFE. I CHECKED THE INTERNET, THERE ARE TONS OF COMPLAINS FROM OTHER DRIVERS ABOUT THIS RADIO FOR THIS ISSUE. VW IS DOING NOTHING ABOUT IT. THIS RADIO NEEDS A FIRMWARE UPDATE TO ADDRESS THIS ISSUE.

Look up ODI 11129414 at NHTSA ↗

Power Train51,000–99,500 mi83,680 mi5
ODI 10789821 · 83,680 mi

DRIVING ALONG PUSH GAS NO RESPONDS CAR LIGHTS COME ON CAR NOT IN GEAR. ON HIGHWAY NO PHOTOS BUT THE 08 & 09 WERE RECALLED FOR THE SAME REASON.

Look up ODI 10789821 at NHTSA ↗

ODI 10937924 · 51,000 mi

2011 VW SPORT CC - LESS THAN 52,000 MILES. STALLS WHILE DRIVING ON THE INTERSTATE. DEALER ADVISED TIMING CHAIN ISSUES AND WHILE REPAIRING THE ENGINE THEY HAD TO REPLACE UNRELIABLE PARTS. KNOWN ISSUE BUT NONE UNDER RECALL. THEY SAID A SCREEN SHATTERED IN THE ENGINE, A KNOWN ISSUE IS WHAT CAUSED ALL OF THIS. ALL MANUFACTURING ERROR. CUSTOMER CARE ADMITTED THAT AND SO DID THE DEALER SERVICE DEPARTMENT. QUOTE $1400. THEN THE NEXT DAY THEY "DISCOVERED" THE CAR NEEDED A NEW CAM SHAFT. NEW QUOTE $2200. NOTHING UNDER WARRANTY/RECALL . VW CUSTOM…

Look up ODI 10937924 at NHTSA ↗

ODI 10995535 · 50,000 mi

DRIVING ON THE HIGHWAY IN MORNING RUSH-HOUR TRAFFIC, THE TRANSMISSION UNEXPECTEDLY DOWNSHIFTED TO 2ND GEAR AND THE GEAR INDICATOR BEGAN BLINKING. THIS CAUSED RAPID DECELERATION FROM HIGHWAY SPEED DOWN TO 30-40 MPH. I WAS FORTUNATELY ABLE TO MANEUVER AWAY FROM TRAFFIC. DEALER DIAGNOSED LEAKING REAR MAIN SEAL, BAD PCV VALVE AND A CATASTROPHIC MECHANICAL FAILURE OF THE TRANSMISSION.

Look up ODI 10995535 at NHTSA ↗

Electronic Stability Control (Esc)Too few reports for a range70,000 mi3 (sparse)
ODI 10548553 · 120,000 mi

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Look up ODI 10548553 at NHTSA ↗

ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

ODI 11084899 · 70,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WEST HOUSTON VOLKSWAGEN AT [phone removed] (17113 KATY FWY, HOUSTON, TX 77094) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING AT AN UNSPECIFIED SPEED, THE VEHI…

Look up ODI 11084899 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 210 reports

2016: 10 complaints · 2017: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20160610
2017111
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20162600
2017400

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentAir BagsEngineFuel/Propulsion SystemSteeringElectrical SystemUnknown Or OtherPower TrainElectronic Stability Control (Esc)
Air Bags—
3
ODI 10937986 · 120,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN TENSION CYLINDER AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10937986 at NHTSA ↗

ODI 11034445

THEY SENTIDO ME A LETTER

Look up ODI 11034445 at NHTSA ↗

ODI 11034583

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034583 at NHTSA ↗

2
ODI 11056266

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

Look up ODI 11056266 at NHTSA ↗

ODI 11062046 · 44,000 mi

I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR. I HAVE HAD ISSUES WITH THE CAR NOT GOING WHEN I PRESS ON THE GAS AND THEN ALL OF A SUDDEN IT GOES FROM 5 MPH-55 MPH WITHOUT ME INITIATING IT. THIS IS VERY SCARY ESPECIALLY CONSIDERING I HAVE NO CHOICE BUT TO TRANSPORT MY PRECIOUS CHILDREN TO AND FROM SCHOOL AND WORK EVERYDAY IN THIS DEFECT…

Look up ODI 11062046 at NHTSA ↗

2
ODI 10908287

TAKATA RECALL. I LEFT MY CAR AT VW OPEN ROAD IN MANHATTAN 09/19/2016 AROUND 11:20AM FOR A RECALL FIX, THEY SAID IT WILL BE AVAILABLE 4PM , THEY CALLED ME 5:42PM TELLING ME THERE IS A PROBLEM, YOU HAVE A LOT OF THING THAT NEED TO BE FIXED LIKE ENGINE , FRONT TIRES.. AND THE LIST IS LONG.. THEY ASKED ME TO PAY $199 FEES IN ORDER TO JUST CHECK EVERYTHING AND THEN LET ME KNOW HOW MUCH I HAVE TO PAY.., INSTEAD OF THEM FIX THE 2 RECALLS I HAVE IN THAT CAR AND APOLOGIZE TO ME, THEY TRYING TO THROW THE BALL BACK TO SO IT SOUND LIKE MY PROBLEM AND I HAV…

Look up ODI 10908287 at NHTSA ↗

ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

2
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

ODI 11056266

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

Look up ODI 11056266 at NHTSA ↗

2
ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

ODI 11034583

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034583 at NHTSA ↗

1
ODI 11034445

THEY SENTIDO ME A LETTER

Look up ODI 11034445 at NHTSA ↗

1
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

Engine
3
ODI 10937986 · 120,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN TENSION CYLINDER AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Look up ODI 10937986 at NHTSA ↗

ODI 11034445

THEY SENTIDO ME A LETTER

Look up ODI 11034445 at NHTSA ↗

ODI 11034583

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034583 at NHTSA ↗

—
5
ODI 10960020 · 140,000 mi

I WAS DRIVING THE ENGINE DIED AT FREEWAY SPEEDS. WITH NO POWER IT WAS DANGEROUS FOR ME TO GET TO THE SIDE OF THE ROAD SAFELY. IF IT HAD BEEN AT NIGHT, IM NOT SURE I WOULD HVE MADE IT. THE PROBLEM TURNED OUT TO BE N205 VALVE. IT IS A KNOW PROBLEM THAT THERE IS A SCREEN THAT CAN FALL APART AND BLOCK THE VALVE FROM MOVING OIL TO THE CAM SHAFT. CAUSING THE TIMING TO MOVE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE MECHANICS AT THE DEALERSHIP SAY IT IS A ISSUE THEY SEE ALL THE TIME. THEY SAID THE NEW VERSION OF THE PART IS TO CORRECT THAT. PROBLEM IS…

Look up ODI 10960020 at NHTSA ↗

ODI 11092273 · 70,150 mi

I HAVE TAKEN MY CAR TO VW SERVICE DEPARTMENT 5 TIMES SINCE 3/23/18 FOR AN ENGINE LIGHT PROBLEM. FIRST IT WAS THE THROTTLE BODY, THEN IT WAS THE FUEL SYSTEM, NEXT THE INTAKE MANIFOLD. THE CAR IS BACK AT THE DEALER BECAUSE THE ENGINE LIGHT IS ON AGAIN. VW OF AMERICA IS NOT HELPFUL AT ALL.

Look up ODI 11092273 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

2
ODI 10781370 · 90,800 mi

ON MULTIPLE OCCASIONS, VEHICLE FAILED TO START, BUT DISPLAYED A "STEERING WHEEL LOCK DEFECTIVE" ALERT. WHEN KEY IS REMOVED AND REPLACED IN THE IGNITION, IT WILL THEN START. IN ADDITION, THE ENGINE IS NOW IN NEED OF REPLACEMENT DUE TO OIL RUNNING LOW. THE VEHICLE WAS MAINTAINED ON ITS REGULAR 10,000 MILE SCHEDULE AND DID NOT GIVE ANY WARNINGS OR ALERTS. IT ALTOGETHER FAILED TO START AND GAVE ONLY A SHAKING/RATTLING NOISE WHEN TRYING TO CRANK. IN ALL INSTANCES, THE VEHICLE WAS STATIONARY.

Look up ODI 10781370 at NHTSA ↗

ODI 11181382

BOUGHT THE CAR USED AND TOOK IT TO A MECHANIC TO GET IT CHECKED OUT. LOW AND BEHOLD THEY INFORMED ME I HAVE A FAILING POWER STEERING MODULE, REAR MAIN SEAL, CARBON BUILD UP ON THE INTAKE, AS WELL AS CRACKS IN BOTH FRONT CONTROL ARMS. TOOK IT TO A DEALER WHO CONFIRMED THIS DIAGNOSIS AND GAVE ME A $6250 QUOTE FOR THE WORK. CAR WAS DRIVING FINE AND FELT GREAT. AFTER TAKING IT TO THE SHOP THE CHECK ENGINE LIGHT WAS ON. CAR HAS 90K ON IT AND WAS UNDER WARRANTY UNTIL THEN. ALL THESE ITEMS WERE NEGLECTED BY THE DEALER.

Look up ODI 11181382 at NHTSA ↗

3
ODI 11101570

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTERSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, [phone removed]) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOU…

Look up ODI 11101570 at NHTSA ↗

ODI 11115746

I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.

Look up ODI 11115746 at NHTSA ↗

ODI 11190388 · 103,000 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WAR…

Look up ODI 11190388 at NHTSA ↗

4
ODI 11034583

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034583 at NHTSA ↗

ODI 11034586

FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034586 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

2
ODI 10937924 · 51,000 mi

2011 VW SPORT CC - LESS THAN 52,000 MILES. STALLS WHILE DRIVING ON THE INTERSTATE. DEALER ADVISED TIMING CHAIN ISSUES AND WHILE REPAIRING THE ENGINE THEY HAD TO REPLACE UNRELIABLE PARTS. KNOWN ISSUE BUT NONE UNDER RECALL. THEY SAID A SCREEN SHATTERED IN THE ENGINE, A KNOWN ISSUE IS WHAT CAUSED ALL OF THIS. ALL MANUFACTURING ERROR. CUSTOMER CARE ADMITTED THAT AND SO DID THE DEALER SERVICE DEPARTMENT. QUOTE $1400. THEN THE NEXT DAY THEY "DISCOVERED" THE CAR NEEDED A NEW CAM SHAFT. NEW QUOTE $2200. NOTHING UNDER WARRANTY/RECALL . VW CUSTOM…

Look up ODI 10937924 at NHTSA ↗

ODI 11034445

THEY SENTIDO ME A LETTER

Look up ODI 11034445 at NHTSA ↗

0
Fuel/Propulsion System
2
ODI 11056266

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

Look up ODI 11056266 at NHTSA ↗

ODI 11062046 · 44,000 mi

I RECEIVED A NOTICE THAT MY FUEL PUMP WAS BEING RECALLED FOR SAFETY PRECAUTIONS. I IMMEDIATELY CALLED MY LOCAL VW DEALERSHIP AND THEY PROCEEDED TO TELL ME THAT EVEN THOUGH THIS WAS A SAFETY ISSUE, THE PART WAS NOT YET AVAILABLE FOR THE DEALERSHIPS TO REPAIR. I HAVE HAD ISSUES WITH THE CAR NOT GOING WHEN I PRESS ON THE GAS AND THEN ALL OF A SUDDEN IT GOES FROM 5 MPH-55 MPH WITHOUT ME INITIATING IT. THIS IS VERY SCARY ESPECIALLY CONSIDERING I HAVE NO CHOICE BUT TO TRANSPORT MY PRECIOUS CHILDREN TO AND FROM SCHOOL AND WORK EVERYDAY IN THIS DEFECT…

Look up ODI 11062046 at NHTSA ↗

5
ODI 10960020 · 140,000 mi

I WAS DRIVING THE ENGINE DIED AT FREEWAY SPEEDS. WITH NO POWER IT WAS DANGEROUS FOR ME TO GET TO THE SIDE OF THE ROAD SAFELY. IF IT HAD BEEN AT NIGHT, IM NOT SURE I WOULD HVE MADE IT. THE PROBLEM TURNED OUT TO BE N205 VALVE. IT IS A KNOW PROBLEM THAT THERE IS A SCREEN THAT CAN FALL APART AND BLOCK THE VALVE FROM MOVING OIL TO THE CAM SHAFT. CAUSING THE TIMING TO MOVE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE MECHANICS AT THE DEALERSHIP SAY IT IS A ISSUE THEY SEE ALL THE TIME. THEY SAID THE NEW VERSION OF THE PART IS TO CORRECT THAT. PROBLEM IS…

Look up ODI 10960020 at NHTSA ↗

ODI 11092273 · 70,150 mi

I HAVE TAKEN MY CAR TO VW SERVICE DEPARTMENT 5 TIMES SINCE 3/23/18 FOR AN ENGINE LIGHT PROBLEM. FIRST IT WAS THE THROTTLE BODY, THEN IT WAS THE FUEL SYSTEM, NEXT THE INTAKE MANIFOLD. THE CAR IS BACK AT THE DEALER BECAUSE THE ENGINE LIGHT IS ON AGAIN. VW OF AMERICA IS NOT HELPFUL AT ALL.

Look up ODI 11092273 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

—0
4
ODI 11056266

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

Look up ODI 11056266 at NHTSA ↗

ODI 11115746

I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.

Look up ODI 11115746 at NHTSA ↗

ODI 11190388 · 103,000 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WAR…

Look up ODI 11190388 at NHTSA ↗

2
ODI 10785788

WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING AND THE ENGINE LIGHT APPEARED AND VEHICLE ONCE AGAIN PROCEEDED TO STOP AND NO FORWARD MOTION TOOK PLACE WHEN GAS PEDAL WAS PRESSED. VEHICLE SHUT DOWN ON TWO MAJOR HIGHWAYS AT HIGH TRAFFIC/ RUSH HOUR TIMES. FOLLOWING THESE INCIDENTS THE VEHICLE WAS …

Look up ODI 10785788 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

00
Steering
2
ODI 10908287

TAKATA RECALL. I LEFT MY CAR AT VW OPEN ROAD IN MANHATTAN 09/19/2016 AROUND 11:20AM FOR A RECALL FIX, THEY SAID IT WILL BE AVAILABLE 4PM , THEY CALLED ME 5:42PM TELLING ME THERE IS A PROBLEM, YOU HAVE A LOT OF THING THAT NEED TO BE FIXED LIKE ENGINE , FRONT TIRES.. AND THE LIST IS LONG.. THEY ASKED ME TO PAY $199 FEES IN ORDER TO JUST CHECK EVERYTHING AND THEN LET ME KNOW HOW MUCH I HAVE TO PAY.., INSTEAD OF THEM FIX THE 2 RECALLS I HAVE IN THAT CAR AND APOLOGIZE TO ME, THEY TRYING TO THROW THE BALL BACK TO SO IT SOUND LIKE MY PROBLEM AND I HAV…

Look up ODI 10908287 at NHTSA ↗

ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

2
ODI 10781370 · 90,800 mi

ON MULTIPLE OCCASIONS, VEHICLE FAILED TO START, BUT DISPLAYED A "STEERING WHEEL LOCK DEFECTIVE" ALERT. WHEN KEY IS REMOVED AND REPLACED IN THE IGNITION, IT WILL THEN START. IN ADDITION, THE ENGINE IS NOW IN NEED OF REPLACEMENT DUE TO OIL RUNNING LOW. THE VEHICLE WAS MAINTAINED ON ITS REGULAR 10,000 MILE SCHEDULE AND DID NOT GIVE ANY WARNINGS OR ALERTS. IT ALTOGETHER FAILED TO START AND GAVE ONLY A SHAKING/RATTLING NOISE WHEN TRYING TO CRANK. IN ALL INSTANCES, THE VEHICLE WAS STATIONARY.

Look up ODI 10781370 at NHTSA ↗

ODI 11181382

BOUGHT THE CAR USED AND TOOK IT TO A MECHANIC TO GET IT CHECKED OUT. LOW AND BEHOLD THEY INFORMED ME I HAVE A FAILING POWER STEERING MODULE, REAR MAIN SEAL, CARBON BUILD UP ON THE INTAKE, AS WELL AS CRACKS IN BOTH FRONT CONTROL ARMS. TOOK IT TO A DEALER WHO CONFIRMED THIS DIAGNOSIS AND GAVE ME A $6250 QUOTE FOR THE WORK. CAR WAS DRIVING FINE AND FELT GREAT. AFTER TAKING IT TO THE SHOP THE CHECK ENGINE LIGHT WAS ON. CAR HAS 90K ON IT AND WAS UNDER WARRANTY UNTIL THEN. ALL THESE ITEMS WERE NEGLECTED BY THE DEALER.

Look up ODI 11181382 at NHTSA ↗

0—0
1
ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

0
1
ODI 10548553 · 120,000 mi

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Look up ODI 10548553 at NHTSA ↗

Electrical System
2
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

ODI 11056266

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

Look up ODI 11056266 at NHTSA ↗

3
ODI 11101570

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER FOR OVER A YEAR WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. PATTERSON TYLER VOLKSWAGEN (3800 CHANDLER HWY, TYLER, TX 75702, [phone removed]) AND HEWLETT VOLKSWAGEN (7951 HEWLETT LOOP, GEORGETOWN, TX 78626) WERE CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE DEALERS COULD NOT DETERMINE WHEN THE PART WOU…

Look up ODI 11101570 at NHTSA ↗

ODI 11115746

I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.

Look up ODI 11115746 at NHTSA ↗

ODI 11190388 · 103,000 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WAR…

Look up ODI 11190388 at NHTSA ↗

4
ODI 11056266

TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!

Look up ODI 11056266 at NHTSA ↗

ODI 11115746

I RECEIVED A RECALL FOR MY FUEL PUMP. I WENT AND GOT THE FUEL PUMP REPLACED. NOW THAT THE FUEL PUMP HAS BEEN REPLACED, MY CAR IS NOT STARTING, SHAKING AT RED LIGHTS, TURNING OFF ON ITS OWN, WINDOWS COMING DOWN ON ITS OWN, AIR NOT WORKING AND COMING BACK ON. I WAS IN MOTION BACKING UP AND MY CAR JUST TURNED OFF ON ITS ON. I AM AT A STANDSTILL WITH WHAT AM I SUPPOSED TO DO IF THE VEHICLE HAD A RECALL- THAT WAS SUPPOSEDLY REPLACED BUT MADE THE CAR WORSE.

Look up ODI 11115746 at NHTSA ↗

ODI 11190388 · 103,000 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WAR…

Look up ODI 11190388 at NHTSA ↗

0—00
1
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

Unknown Or Other
2
ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

ODI 11034583

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034583 at NHTSA ↗

4
ODI 11034583

TAKATA RECALL / FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034583 at NHTSA ↗

ODI 11034586

FUEL PUMP CONTROL MODULE THERE HAS BEEN NO REMEDY/REPAIR FOR EITHER OF THESE RECALLS AND I AM CONCERNED FOR THE SAFETY OF MYSELF, MY FAMILY AND OTHER VEHICLES. I AM NOT SATISFIED WITH THE NOTICE I RECEIVED STATING THAT THERE IS A SERIOUS ISSUE WITH MY CAR AND THERE IS NO REMEDY FOR IT. I CANNOT CONTINUE TO DIVE MY VEHICLE IN FEAR OF A MALFUNCTION THAT COULD TAKE MY LIFE.

Look up ODI 11034586 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

2
ODI 10785788

WHILE DRIVING MY VEHICLE ON THE HIGHWAY, THE COMPUTER FLASHED A WARNING THAT THERE IS A PARKING BREAK ERROR AND THE VEHICLE PROCEEDED TO STOP. WHEN PRESSING THE GAS PEDAL THE CAR WOULD NOT MOVE. FOLLOWING THE REPEATED ( OVER 6 TIMES) SHUTTING DOWN AND RESTARTING OF THE CAR THE PARKING ERROR WARNING AND THE ENGINE LIGHT APPEARED AND VEHICLE ONCE AGAIN PROCEEDED TO STOP AND NO FORWARD MOTION TOOK PLACE WHEN GAS PEDAL WAS PRESSED. VEHICLE SHUT DOWN ON TWO MAJOR HIGHWAYS AT HIGH TRAFFIC/ RUSH HOUR TIMES. FOLLOWING THESE INCIDENTS THE VEHICLE WAS …

Look up ODI 10785788 at NHTSA ↗

ODI 11102476 · 112,000 mi

MY CAR SHUT DOWN WHILE I WAS DRIVING THE CAR HAD FUEL AND WASN'T ABLE TO REGISTER THERE WAS FUEL IN THE CAR AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY CONVERTER WENT BAD. IT HAD ALL THE SIGNS OF A FUEL COMPONENT PROBLEM. I AM TOLD THE CONVERTER AND THROTTLE BODY DAMAGE CAN BE DIRECTLY FROM THE FUEL PUMP ISSUES.

Look up ODI 11102476 at NHTSA ↗

1
ODI 10958624 · 120,000 mi

FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.

Look up ODI 10958624 at NHTSA ↗

0—00
Power Train
1
ODI 11034445

THEY SENTIDO ME A LETTER

Look up ODI 11034445 at NHTSA ↗

2
ODI 10937924 · 51,000 mi

2011 VW SPORT CC - LESS THAN 52,000 MILES. STALLS WHILE DRIVING ON THE INTERSTATE. DEALER ADVISED TIMING CHAIN ISSUES AND WHILE REPAIRING THE ENGINE THEY HAD TO REPLACE UNRELIABLE PARTS. KNOWN ISSUE BUT NONE UNDER RECALL. THEY SAID A SCREEN SHATTERED IN THE ENGINE, A KNOWN ISSUE IS WHAT CAUSED ALL OF THIS. ALL MANUFACTURING ERROR. CUSTOMER CARE ADMITTED THAT AND SO DID THE DEALER SERVICE DEPARTMENT. QUOTE $1400. THEN THE NEXT DAY THEY "DISCOVERED" THE CAR NEEDED A NEW CAM SHAFT. NEW QUOTE $2200. NOTHING UNDER WARRANTY/RECALL . VW CUSTOM…

Look up ODI 10937924 at NHTSA ↗

ODI 11034445

THEY SENTIDO ME A LETTER

Look up ODI 11034445 at NHTSA ↗

0000—0
Electronic Stability Control (Esc)
1
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

00
1
ODI 10548553 · 120,000 mi

DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

Look up ODI 10548553 at NHTSA ↗

1
ODI 10561143 · 38,650 mi

WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

Look up ODI 10561143 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

10 mentions · 11.6% of complaints

Median mileage: 91,000 mi (8 usable records).

ODI 10507477 · 21,000 mi

COMPLETE FAILURE OF THE BRAKES. TRIED TO STOP AT 90 DEGREE TURN AND PEDAL WENT WITHIN TWO INCHES OF THE FLOOR. CAR HAD ALMOST NO BRAKES. WENT OFF THE ROAD BUT WAS ABLE TO KEEP IT OUT OF 6 FOOT DITCH. CAR WAS TOWED TO DEALER AND I WAS TOLD THAT A FAILURE IN THE VACUUM PUMP CAUSED THE PROBLEM. THIS FAILURE WAS CAUSED BY A BROKEN PART INSIDE. NO WARNING LIGHTS CAME ON. NO WARNING OF FAILURE WHATSOEVER. VW TREATED IT LIKE IT WAS THE SAME AS A FLAT TIRE. I FELT IT WAS A SAFETY ISSUE AND ASKED TO BE REMOVED FROM THE REMAINDER OF THE LEASE. …

Look up ODI 10507477 at NHTSA ↗

ODI 10667068 · 49,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE STEERING WHEEL LOCK DEFECTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10667068 at NHTSA ↗

ODI 10763702 · 39,795 mi

AT 9:30 AM ON SUNDAY, SEPTEMBER 13, 2015 I WAS TRAVELING DOWN THE ROAD, AND THE CAR CUT OFF. TWO (2) ATTEMPTS TO RESTART THE CAR WERE UNSUCCESSFUL. AFTER AN HOURS WAIT (FOR AAA), ATTEMPTED TO RE-START THE CAR AND IT STARTED. NO CHECK ENGINE LIGHT WAS ON PRIOR TO THE INCIDENT AND NO USUAL NOISES. THE CAR JUST STOPPED RUNNING. THIS NOT NECESSARILY A COMPLAINT, BUT A REPORT FOR POSSIBLE RECALL RESEARCH PURPOSES. THANK YOU. *TR

Look up ODI 10763702 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

9 mentions · 10.5% of complaints

Median mileage: 95,000 mi (9 usable records).

ODI 10667068 · 49,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE STEERING WHEEL LOCK DEFECTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10667068 at NHTSA ↗

ODI 10817283 · 85,000 mi

A LITTLE OVER A MONTH AGO, I WAS LEAVING WORK AND CAME TO A STOP LIGHT. I ACCELERATED TO GO AFTER THE LIGHT TURNED GREEN AND THE CC STARTED TO ACCELERATE, AND THEN WITH NO WARNING, IT COMPLETELY LOCKED DOWN AND STALLED. I WAS ABLE TO CRANK IT BACK UP AND WENT HOME WITHOUT INCIDENT. THERE WERE NO WARNING MESSAGES, LIGHTS...ANYTHING TO INDICATE A PROBLEM. LATER THAT DAY, I TOOK MY DAUGHTER TO DANCE AND EXPERIENCED THE SAME ISSUE. I WAS ABLE TO TURN AROUND AND THE NEXT DAY WE PUT THE CAR IN THE SHOP. THE MECHANIC DETERMINED THAT IT WAS HAPPENIN…

Look up ODI 10817283 at NHTSA ↗

ODI 10937924 · 51,000 mi

2011 VW SPORT CC - LESS THAN 52,000 MILES. STALLS WHILE DRIVING ON THE INTERSTATE. DEALER ADVISED TIMING CHAIN ISSUES AND WHILE REPAIRING THE ENGINE THEY HAD TO REPLACE UNRELIABLE PARTS. KNOWN ISSUE BUT NONE UNDER RECALL. THEY SAID A SCREEN SHATTERED IN THE ENGINE, A KNOWN ISSUE IS WHAT CAUSED ALL OF THIS. ALL MANUFACTURING ERROR. CUSTOMER CARE ADMITTED THAT AND SO DID THE DEALER SERVICE DEPARTMENT. QUOTE $1400. THEN THE NEXT DAY THEY "DISCOVERED" THE CAR NEEDED A NEW CAM SHAFT. NEW QUOTE $2200. NOTHING UNDER WARRANTY/RECALL . VW CUSTOM…

Look up ODI 10937924 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

6 mentions · 7.0% of complaints

Median mileage: 62,000 mi (4 usable records).

ODI 10664431 · 38,600 mi

WHILE TURNING ONTO A MAJOR INTERSECTION, A RED STEERING WHEEL LIGHT POPPED UP ON MY DASH DISPLAY AND THE STEERING WHEEL LOCKED IMMEDIATELY... IT TOOK A GREAT DEAL OF STRENGTH TO GET MY CAR TO SAFETY IN A PARKING LOT BEFORE THE STEERING WHEEL COULD NOT BE MOVED AT ALL. CONTACTED THE DEALERSHIP I BOUGHT IT FROM AS I ONLY HAD THE CAR FOR 2 DAYS. *TR

Look up ODI 10664431 at NHTSA ↗

ODI 10667068 · 49,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE STEERING WHEEL LOCK DEFECTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

Look up ODI 10667068 at NHTSA ↗

ODI 10780651

RECEIVING A STEERING LOCK MSG WHEN ATTEMPTING TO START THE CAR , RECENTLY RECEIVED A RECALL NOTICE AND WHEN CALLED TO OBTAIN ADDITIONAL INFORMATION THE SERVICE TECHS ADVISED IT WOULD COST 122.71 TO RUN THE DIAGNOSIS. WHEN I PROTESTED I WAS ADVISED THAT THE RECALL DID NOT HAVE ANYTHING TO DO WITH THE STEERING COLUMN BUT A SPRING IN THE STEERING WHICH WOULD NOT CAUSE THIS ERROR! I'M NOT SURE HOW THEY RUN THEIR BUSINESS BUT IF A RECALL IS INVOLVING A STEERING COLUMN LOCK AND THE CUSTOMER IS RECEIVING A ERROR REGARDING THE STEERING COLUMN LOCK FA…

Look up ODI 10780651 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

2 mentions · 2.3% of complaints

Median mileage: 60,000 mi (1 usable records).

ODI 11048315

AT 81K MILES THE TIMING CHAIN TENSIONER FAILED LEADING TO ENGINE FAILURE. $5K TO REPAIR. IT STARTED RUNNING ROUGH AFTER I STARTED IT. I DROVE IT 15 MILES TURNED IT OFF AND IT WOULD NOT START AGAIN.

Look up ODI 11048315 at NHTSA ↗

ODI 11189946 · 60,000 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO OURISMAN HONDA OF LAUREL (3371 LAUREL FORT MEADE RD, LAUREL, MD 20724, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Look up ODI 11189946 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Hard or delayed shifting

1 mentions · 1.2% of complaints

Median mileage: 103,000 mi (1 usable records).

ODI 11190388 · 103,000 mi

VEHICLE KEEPS MISFIRING. CHECK ENGINE LIGHT REMAINS ON. EPC LIGHT COMES ON PERIODICALLY AFTER FUEL PUMP WAS REPLACED. WHILE DRIVING CAR JERKS AND CHECK ENGINE LIGHT BEGINS TO FLASH. LOTS OF WEAR TO TIRES WITHIN A FEW THOUSAND MILES. BREAKS MUST BE PUSH ON HARD TO STOP. THE DEALERSHIP SAID THE ONLY THING THAT WAS WRONG WAS A CODE FOR CARBON BUILDUP. DEALERSHIP WOULD NOT PROVIDE CODE JUST A PRICE OF $1000. SPARK PLUGS AND COILS WERE CHANGED BEFORE PURCHASING VEHICLE. I'M CERTAIN THE FUEL PUMP WAS NOT CHANGED. THE VEHICLE USES 1/8 OF A TANK TO WAR…

Look up ODI 11190388 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b