Auto Recall Watch
U.S. public vehicle records

2024 Volkswagen ID.4: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

48 owner complaints analyzed

8 distinct recall campaigns

2,550 mi median reported failure mileage

Scope: 2024 model year. Data updated: . 4 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 27 of 48 complaints (56.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1327.1%
Braking behavior1225.0%
Transmission and shifting12.1%
Engine operation12.1%
Steering behavior12.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
27
Unknown Or Other
14
Fuel/Propulsion System
6
Service Brakes
5
Forward Collision Avoidance: Adaptive Cruise Control
4
Structure:Body
4
Vehicle Speed Control
4
Forward Collision Avoidance: Automatic Emergency Braking
3
Component breakdown data
CategoryCount
Electrical System27
Unknown Or Other14
Fuel/Propulsion System6
Service Brakes5
Forward Collision Avoidance: Adaptive Cruise Control4
Structure:Body4
Vehicle Speed Control4
Forward Collision Avoidance: Automatic Emergency Braking3

Electrical System: 27; Unknown Or Other: 14; Fuel/Propulsion System: 6; Service Brakes: 5; Forward Collision Avoidance: Adaptive Cruise Control: 4; Structure:Body: 4; Vehicle Speed Control: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
11
2025
28
2026
9
Complaints over time data
CategoryCount
202411
202528
20269

2024: 11; 2025: 28; 2026: 9

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 13 complaint narratives. Braking behavior appears in 12 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11594147 · 2024-06-13 (June 13, 2024)

When stopping on an incline: the vehicle comes to a stop with the brake pedal. If you let up on the brakes, the vehicle will start rolling backwards because the brakes are not creating enough pressure to hold the vehicle and the electric motor has disengaged to save energy. The infotainment screen will even recognize the vehicle is rolling backwards and engage the rear-view camera even though the vehicle is still in drive (D or B). I have almost rolled into several cars and pedestrians because the vehicle was rolling backwards unexpectedly. The…

Owner-reported narrative. Look up ODI 11594147 at NHTSA ↗

Owner report 11610831 · 2024-08-26 (August 26, 2024)

I purchased this vehicle a week ago, and it has only 300 miles on it. The problem: The charging port flap does not open, and therefore, the vehicle cannot be charged. I checked online, and there are many, many cases of this happening in VW vehicles; it is not restricted to EVs. Why is this a safety issue? Imagine you are in the middle of the night or under inclement weather conditions while going somewhere and you stopped to charge the battery. Since charging port does not open, you cannot charge the battery. You are stranded, stressed and …

Owner-reported narrative. Look up ODI 11610831 at NHTSA ↗

Owner report 11616118 · 2024-09-24 (September 24, 2024)

Doors unlocking randomly back seat occupants cannot open the door when the car is unlocked and parked. They put a stop sale on all cars in the making because it’s deemed unsafe to sale but a car that is less than 2 months old is deemed safe and won’t buy back.

Owner-reported narrative. Look up ODI 11616118 at NHTSA ↗

Owner report 11618366 · 2024-10-06 (October 6, 2024)

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

Owner-reported narrative. Look up ODI 11618366 at NHTSA ↗

Owner report 11626675 · 2024-11-21 (November 21, 2024)

The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as …

Owner-reported narrative. 3,000 miles reported. Look up ODI 11626675 at NHTSA ↗

Owner report 11626680 · 2024-11-21 (November 21, 2024)

I have been leasing vehicles from VW since 2009, I leased every model they have from cars to SUVs. This is my first time leasing their first electric vehicle, ID.4. Since leasing this vehicle, we've faced multiple issues. First time was the second day after I leased it, the air conditioning wasn’t working at all. This issue was repaired. Then all sort of electrical problems started occurring when braking, including the back window lowering itself, the radio turning on and off by itself, interior lights flickering, the backup camera failing, an…

Owner-reported narrative. Look up ODI 11626680 at NHTSA ↗

Owner report 11627793 · 2024-11-27 (November 27, 2024)

On 3 different occasions in the last 2 weeks, everything mechanical shutdown accept for the ability to drive. This means all lights, computer systems, dashboards, etc. It was everything electrical accept for the ability to press on the gas, brake, and steer as these 3 things were fine though I could not see my speed either. It, meaning all 3 occurrences, were a total blackout. Ciocca Volkswagon in Flemington tried to give me an appointment 1 month out. I got the manager and he said I will be in the shop 1 week and should get a call. No cal…

Owner-reported narrative. Look up ODI 11627793 at NHTSA ↗

Owner report 11627795 · 2024-11-27 (November 27, 2024)

Every few days, the doors unlock on their own when parked. It recent as late as 15 minutes ago. It has been happening for a few weeks.

Owner-reported narrative. Look up ODI 11627795 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

23V750000 · Structure

Reported: 2023-12-07 (December 7, 2023)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

Consequence: In a fire, fabric that is not fire retardant may further fuel a fire, increasing the risk of injury.

Remedy: Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.

NHTSA campaign record ↗
24V643000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2024-08-28 (August 28, 2024)

Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.

Consequence: An improperly secured air bag inflator may not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

NHTSA campaign record ↗
24V651000 · Structure:Body:Door:Handle:Exterior

Reported: 2024-09-04 (September 4, 2024)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

NHTSA campaign record ↗
25V125000 · Electrical System:Propulsion System:Dc/Dc Converter | Electrical System:12v/24v/48v Battery

Reported: 2025-02-28 (February 28, 2025)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

NHTSA campaign record ↗
25V434000 · Suspension | Service Brakes

Reported: 2025-06-30 (June 30, 2025)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

NHTSA campaign record ↗
25V836000 · Electrical System:Propulsion System:Traction Battery

Reported: 2025-12-03 (December 3, 2025)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

NHTSA campaign record ↗
26V028000 · Electrical System:Propulsion System:Traction Battery

Reported: 2026-01-21 (January 21, 2026)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

NHTSA campaign record ↗
26V030000 · Electrical System:Propulsion System:Traction Battery

Reported: 2026-01-21 (January 21, 2026)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.

Consequence: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

48 unique complaints in this selection. Analysis snapshot: 2026-10-04.

8.3%Usable mileage4 / 48 records
100.0%Valid incident date48 / 48 records
100.0%Valid filing date48 / 48 records
100.0%Ordered incident and filing dates48 / 48 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component202120222023202420252026
Electrical System
17251.3%
ODI 11417866

The infotainment panel sporadically shuts off. This has happened four times in the two months I’ve owned the car. Safety features like the backup camera, proximity sensors, and safety feature controls are not accessible.

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5339.0%
ODI 11478976 · 1,900 mi

The contact owns a 2022 Volkswagen ID.4. The contact stated while attempting to drive onto the highway the message "Electronic Sound. Please Drive With Greater Care" suddenly displayed and the vehicle would not accelerate when depressing the accelerator pedal. The contact stated upon restarting the vehicle several times, the vehicle operated as intended. While inspecting the vehicle later, the contact heard an abnormal humming sound coming from the front motor area. The contact restored the vehicle's electronic system back to the factory settin…

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22549.0%
ODI 11499850

On December 29, 2022, I took delivery of a brand new 2023 ID.4 Pro S AWD with 20 miles on the odometer. The vehicle was showing a 12V battery warning the following day. I drove it for about 80 miles that day to ensure that the 12V battery is charged in case it was not properly looked after during transport and at the dealer. The next day, the vehicle was inoperable and immobilized. The 12V battery has failed and the accessory voltage dropped to 8V. Power steering stopped working, headlights were not working and it was not possible to put the ve…

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2756.3%
ODI 11616118

Doors unlocking randomly back seat occupants cannot open the door when the car is unlocked and parked. They put a stop sale on all cars in the making because it’s deemed unsafe to sale but a car that is less than 2 months old is deemed safe and won’t buy back.

Look up ODI 11616118 at NHTSA ↗

1451.9%
ODI 11679521

This vehicle was purchased new on May 23, 2025. On several occasions it has left us 'stranded' due to electrical failures. Dates: 06/09/2025, 07/03/2025, 08/06/2025, 08/08/2025

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0Unavailable

No examples available for this selection.

Unknown Or Other
5917.6%
ODI 11428849

I was driving the car when a loud high pitched sound started coming from the vehicle. I am not a doctor, but the noise was probably loud enough to cause damage to human ears. Today, I picked up the car and was told "Contacted VW Techline. They been made aware of several other similar cases and engineering in Germany is looking into it. No resolution available at this time. Told to call VW Customer Care. I have been on hold for over 45 minutes. Called executive office and was transferred to Voice Mail.

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3122.8%
ODI 11495930

Because all aspects of the cabin comfort are controlled through a visual screen, it's extremely dangerous to drive at night, or even sometimes during heavy daytime traffic. The car drives very well, but is quick, and taking one's eyes off the road even momentarily is risky. I've had several close calls already, and I am an older woman who drives conservatively. It's a struggle to find the defroster, or to turn on the heater, and I dare not change the radio station!

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11825.7%
ODI 11496048

While I was pulling into a parking space in a parking garage, the car suddenly accelerated to a high rate of speed and crashed into the wall of the parking garage. The front and side air bags deployed. The crash caused significant front end damage to the car. The passenger (my husband) was not hurt but I have bruises on my head, nose, chest, and abdomen from the steering wheel and seat belt. I was not sure that I had caused the crash, so checked the internet for any information and found that this has occurred to other drivers of this car. …

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1429.2%
ODI 11610831

I purchased this vehicle a week ago, and it has only 300 miles on it. The problem: The charging port flap does not open, and therefore, the vehicle cannot be charged. I checked online, and there are many, many cases of this happening in VW vehicles; it is not restricted to EVs. Why is this a safety issue? Imagine you are in the middle of the night or under inclement weather conditions while going somewhere and you stopped to charge the battery. Since charging port does not open, you cannot charge the battery. You are stranded, stressed and …

Look up ODI 11610831 at NHTSA ↗

622.2%
ODI 11675986

3 times in the last 4 weeks, I have had a situation where I get into the car to drive it and the Infotainment screen is black and not functional. The only way to reset it is to get out, lock the car, and come back 15 minutes later and it resolves itself. During the time the Infotainment screen is not functioning, the car is still drivable, but if you put it into reverse the backup camera is not shown on the infotainment screen, nor are any other of the assistive/safety features involved with parking or safely backing up the vehicle. I've tak…

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0Unavailable

No examples available for this selection.

Vehicle Speed Control
3510.4%
ODI 11435853

After receiving a service on the vehicle, I pulled out of the dealership and went left to go up a slight hill, I got half way out and the accelerator pedal would not work. I pushed down to the ground and the car would not go. There was a car coming towards me and swerved to avoid me after a second it kicked back in. This hasn’t happened since, and I have heard of this happening after a service appointment from another owner. Note this has not happened since. No warning lamps or other messages. I scanned the car with OBD device and no warning…

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2014.7%
ODI 11479641

While driving with the adaptive cruise control enabled at 60 mph, I entered a 65 mph speed zone, so I attempted to increase my speed setting pressing the “+” control a couple times on the steering wheel, which should added 2 to 10 mph to the current setting, depending upon how firmly I pressed (+1 for light, +5 for firm press). Instead, it increased to 100! As fast as this car is, it could have been well above the limit in seconds so I furiously hit the “-“ button until getting to 65, but the speedometer showed that the car was only going aroun…

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5612.2%
ODI 11496048

While I was pulling into a parking space in a parking garage, the car suddenly accelerated to a high rate of speed and crashed into the wall of the parking garage. The front and side air bags deployed. The crash caused significant front end damage to the car. The passenger (my husband) was not hurt but I have bruises on my head, nose, chest, and abdomen from the steering wheel and seat belt. I was not sure that I had caused the crash, so checked the internet for any information and found that this has occurred to other drivers of this car. …

Look up ODI 11496048 at NHTSA ↗

48.3%
ODI 11680647 · 3,800 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated upon pulling to a parking space and depressing the brake pedal, the brake Auto Brake Hold system engaged; however, the vehicle accelerated unintendedly, and the front end of the vehicle crashed into the side of one unoccupied parked vehicle, and then crashed into the front of a second unoccupied parked vehicle, which hit the front of a third unoccupied parked vehicle. The brake pedal was depressed during the failure, but the vehicle failed to respond. The air bags did not deploy. No in…

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725.9%
ODI 11679529

the vehicle unexpectedly accelerated while parking. the vehicle was in regenerative breaking mode and my foot was on the brake pedal. at no point was my foot in contact with the acceleration pedal.

Look up ODI 11679529 at NHTSA ↗

0Unavailable

No examples available for this selection.

Service Brakes
3410.1%
ODI 11431877

I will not stop!

Look up ODI 11431877 at NHTSA ↗

118.1%
ODI 11495991

Ever since I picked this car up I've noticed that it's been having constant electrical gremlins. Some days things will work some days things will not work. But the issue that I'm writing about is that earlier this week on a Monday I went to go to a local charger. When I was done charging about 10 minutes later I was pulling out of a parking lot and coasting to a stop to get on the main road. However even though I was pressing the brake pedal the car suddenly lurched forward and started accelerating. I arrested the acceleration with the brake pe…

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367.8%
ODI 11502199 · 393 mi

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving 40 MPH and approaching a traffic light while depressing the brake pedal, the vehicle started to shudder and vibrate. The contact stated that the brake failure warning light was illuminated. The contact stated that the vehicle started decelerating. The contact was able to park on the side of the road. The contact waited an hour and a half before restarting the vehicle and continued driving to her destination. The contact stated she experience the failure twice on December …

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510.4%
ODI 11594147

When stopping on an incline: the vehicle comes to a stop with the brake pedal. If you let up on the brakes, the vehicle will start rolling backwards because the brakes are not creating enough pressure to hold the vehicle and the electric motor has disengaged to save energy. The infotainment screen will even recognize the vehicle is rolling backwards and engage the rear-view camera even though the vehicle is still in drive (D or B). I have almost rolled into several cars and pedestrians because the vehicle was rolling backwards unexpectedly. The…

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311.1%
ODI 11684400 · 132,000 mi

The contact leased a 2025 Volkswagen ID.4. The contact stated that while driving at 5-10 MPH, attempting to park, the vehicle suddenly and rapidly accelerated on its own. The brake pedal was applied but failed to stop the vehicle, resulting in a crash with a parked 2011 Honda Odyssey belonging to the contact. There was no police report filed. reported injuries. air bag deployment or fire. No warning lights were illuminated prior to the incident. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer…

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0Unavailable

No examples available for this selection.

Forward Collision Avoidance: Adaptive Cruise Control
226.6%
ODI 11451352

the car gives zero audible warnings when the TACC + LANE KEEP turns off. On the freeway driving in a curb, it would turn off without warnings. I almost hit my car.

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1611.8%
ODI 11479641

While driving with the adaptive cruise control enabled at 60 mph, I entered a 65 mph speed zone, so I attempted to increase my speed setting pressing the “+” control a couple times on the steering wheel, which should added 2 to 10 mph to the current setting, depending upon how firmly I pressed (+1 for light, +5 for firm press). Instead, it increased to 100! As fast as this car is, it could have been well above the limit in seconds so I furiously hit the “-“ button until getting to 65, but the speedometer showed that the car was only going aroun…

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316.8%
ODI 11524512

Instrument panel to turned black, thus blocking access to essential information, such as current speed of the vehicle, the status of cruise control, lane departure warning, lane keeping assistance, and parking collision warning. The problem happened couple of times. Also, the Carplay feature freezes and is interrupted a lot.

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48.3%
ODI 11668354

ID.4 2024 Pro AWD (Canada) Cannot connect to CARNET (Since June 16 2024, for past 5 days), vehicle breaks suddenly on highway. Dash displays approaching intersection but there's no intersection. Traumatizing experience. 1. Vehicle was connected to Google map, but VW insists on trusting their own navigation system (even though it's not working). 2. No way for user to connect the car's network to be "online" using personal cellphone data. (Forcing user to buy CARNET package, otherwise safety is not guaranteed) 3. For a 2024 EV, vehicle should …

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27.4%
ODI 11695134

The vehicle launched forward while parking going thru a CMU wall, causing considerable damage to the structure and the car itself. Airbag was deployed injuring the driver and causing a cut in the bottom lip and skin burns on the left hand from a small fire that went thru the clothes. Also, the driver was in state of shock after the incident due to the speed at which everything occurred. During the day, the driver complained about dizziness and pain at the base of the neck, numbness/pain in the face. Additionally, the driver pressed the brake pe…

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0Unavailable

No examples available for this selection.

Structure:Body
164.8%
ODI 11503365

The driver door unlocks and occasionally opens on its own. Took the car to the dealer at a faulty door handle was diagnosed. A replacement handle was installed and the problem was corrected. This problem happened for about a week before taking it to the dealer (at their next available time). On almost all occasions, the door unlocked and became ajar, but did not fully open. Only once when I was turning to get into my driveway, at low speed, the door fully opened and I had to hold it before it swung open. I discussed this on an owner forum, and…

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139.6%
ODI 11562445

The passenger door opened on its while the car was coming to a stop. Then a few other occasions same issue. The vehicle had the recall completed and the issues still persist with the car. I did record on a separate incident when the wheel was engaged in reverse where the door opens couple times by itself.

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398.5%
ODI 11503030

While stopped at a red light, the passenger door opened unprompted & by itself twice. I tried to lock the door on the driver panel, however that seemed to not work as the light did not illuminate signaling the doors locked. When I began driving, the same door opened again by itself. This is a major safety risk to have the doors open by themselves while driving.

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48.3%
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

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13.7%
ODI 11729245

For the second time, the car began burning and smoking from the windshield, melting parts of the car near the windshield wipers and the glass itself, and filling the car's cabin with smoke. The burning and smoking went on for 15 minutes after we safely escaped. Myself and my family, including a young child, inhaled a lot of smoke before we were able to exit the car. The car was towed to the dealer and they have so far claimed that the large, charred, burned out holes are "rock chips," which is certainly not the case. I have asked the manufactur…

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0Unavailable

No examples available for this selection.

Power Train
226.6%
ODI 11427140

While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power.

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128.8%
ODI 11487006

This occurred 4 separate times over the period of 30 days after purchase of car. While driving on the highway car suddenly lost engine power shifted into neutral and was unable to drive. In each circumstance requiring me to find a safe place to glide into without accelerator functioning. All manner of alerts popped up on the car and it would not restart unless I got out of the car with the key and reentered and the alerts would all be gone and car would resume normal functioning,

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316.8%
ODI 11494568

While in reverse if you turn to look back through the window instead of relying on the back-up camera, the car will turn off because there is a sensor on the seat that turns the car off if weight is not distributed correctly. The camera is not always reliable especially in situations with a lot of traffic or tricking maneuvering situations. I have had the car turn off on me at least five times, three of which was when I was in a busy parking lot. If the camera were to fail and I needed to solely rely on looking out the window, having the car …

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24.2%
ODI 11594147

When stopping on an incline: the vehicle comes to a stop with the brake pedal. If you let up on the brakes, the vehicle will start rolling backwards because the brakes are not creating enough pressure to hold the vehicle and the electric motor has disengaged to save energy. The infotainment screen will even recognize the vehicle is rolling backwards and engage the rear-view camera even though the vehicle is still in drive (D or B). I have almost rolled into several cars and pedestrians because the vehicle was rolling backwards unexpectedly. The…

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13.7%
ODI 11767626

Incident Summary & Vehicle Behavior: I am filing this safety defect report regarding a critical sudden unintended acceleration (SUA) incident in my 2025 Volkswagen ID.4 that resulted in a crash. On September 20, 2026, after parking and preparing to get out of the vehicle, the vehicle by itself accelerated without accelerator pedal input. It ran over the concrete barrier below front axle, continued forward and hit Handicap Parking sign post. On previous occasions also the vehicle randomly experienced erratic power surges after parking. Also…

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0Unavailable

No examples available for this selection.

Forward Collision Avoidance: Automatic Emergency Braking
144.2%
ODI 11434567

Warning indicator came on several times, brake and steering problems.

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107.4%
ODI 11513532

The right stop light has water inside! The dealer say it is normal and didn’t want to remplace! The vehicle shuts off several times when you are backing up to park. The dealer say it is normal too

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347.4%
ODI 11502213

VW ID4 2023 Day two owning ID4, driver's door would not open. I was at the dealership at the time and I was told to make an appointment to fix it. I was also told, it was a thing happening with some new VW ID4 2023. Some sort of short circuit. I went home, did some research, I learned about the recall. I questioned a person on the phone (from dealership) about the notice. They did not answer whether it was safe to drive. On the way to the dealership to fix the door issue, I was involved in a crash. Leaving a red light a car stopped short to av…

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36.3%
ODI 11680137

I was driving my 2024 ID.4 S when an error popped up stating that I needed to “clean front parking sensors” and “maneuver braking is unavailable.” At my earliest convenience I attempted to clean the sensors but the issue persisted. Upon consult with the dealership I was informed that the sensors have a tiny rock knick and my front sensors need replacing. This was a $1700 repair. The vehicle is only a year old and has been driven very carefully. My concern is that. Volkswagen Auto Group uses cheap sensors print to failure and as a result my emer…

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27.4%
ODI 11695134

The vehicle launched forward while parking going thru a CMU wall, causing considerable damage to the structure and the car itself. Airbag was deployed injuring the driver and causing a cut in the bottom lip and skin burns on the left hand from a small fire that went thru the clothes. Also, the driver was in state of shock after the incident due to the speed at which everything occurred. During the day, the driver complained about dizziness and pain at the base of the neck, numbness/pain in the face. Additionally, the driver pressed the brake pe…

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0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range3,000 mi1 (sparse)
ODI 11626675 · 3,000 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as …

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Vehicle Speed ControlToo few reports for a range3,800 mi1 (sparse)
ODI 11680647 · 3,800 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated upon pulling to a parking space and depressing the brake pedal, the brake Auto Brake Hold system engaged; however, the vehicle accelerated unintendedly, and the front end of the vehicle crashed into the side of one unoccupied parked vehicle, and then crashed into the front of a second unoccupied parked vehicle, which hit the front of a third unoccupied parked vehicle. The brake pedal was depressed during the failure, but the vehicle failed to respond. The air bags did not deploy. No in…

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V125000 · 2025-02-2825V434000 · 2025-06-3025V836000 · 2025-12-0326V028000 · 2026-01-2126V030000 · 2026-01-216 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-115None
ODI 11626675 · 3,000 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as …

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ODI 11626680

I have been leasing vehicles from VW since 2009, I leased every model they have from cars to SUVs. This is my first time leasing their first electric vehicle, ID.4. Since leasing this vehicle, we've faced multiple issues. First time was the second day after I leased it, the air conditioning wasn’t working at all. This issue was repaired. Then all sort of electrical problems started occurring when braking, including the back window lowering itself, the radio turning on and off by itself, interior lights flickering, the backup camera failing, an…

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ODI 11627793

On 3 different occasions in the last 2 weeks, everything mechanical shutdown accept for the ability to drive. This means all lights, computer systems, dashboards, etc. It was everything electrical accept for the ability to press on the gas, brake, and steer as these 3 things were fine though I could not see my speed either. It, meaning all 3 occurrences, were a total blackout. Ciocca Volkswagon in Flemington tried to give me an appointment 1 month out. I got the manager and he said I will be in the shop 1 week and should get a call. No cal…

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2024-122None
ODI 11628854

The car's turtle light was on, and the car started moving slowly with instructions to part the car immediately. I brought the car to the service on 10/18/2024, and they could not diagnose it after 3 hours. I returned the vehicle on 10/21/2024 with the same complaint, and the car has been at the dealership service since then. VW instructed the service to replace one battery module, which did not solve the problem. Now, the service is waiting on different back-ordered parts, and there is no timeline for the arrival of the parts, nor are they sure…

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ODI 11629712

Lack of recall remedy for an issue that can cause the door to spontaneously open (I'm paraphrasing) while driving. This is due to a faulty door handle that allows water in, which can short the circuit board, causing the door to open on its own. This means I cannot have my daughter in this car, and honestly don't like the idea of getting in the vehicle myself, but the dealership said they cannot terminate the lease for me. I have tried contacting Volkswagen directly, but have yet to actually speak to a person. All I want, is to give the vehicle …

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2025-011None
ODI 11633933 · 2,100 mi

The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that inclement weather, the vehicle security system was failing. The contact stated that the doors were unlocking independently, and the alarm system was disarming. The contact stated that the …

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2025-02025V125000

No examples available for this selection.

2025-031None
ODI 11650939

My door handles (all) were replaced per the last recall on the car. Even after the fix, the door handles only work some of the time. And, the locking mechanism is having problematic issues as well. I can assure you that the recall was was unsuccessful.

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2025-041None
ODI 11657958

I am filing this formal complaint with the National Highway Traffic Safety Administration regarding a critical safety failure involving my 2024 Volkswagen ID.4. The incident, which occurred on [XXX], involved sudden and unintended acceleration while slowly parking at a Walgreens in Saco, Maine, resulting in a collision with the building. I delayed this submission until the official police report (Saco Police Crash Report #[XXX]) became available on April 21, 2025, to ensure accuracy and proper documentation. Incident Details: •Date/Time: [XXX] …

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2025-054None
ODI 11660621 · 500 mi

The contact leased a 2024 Volkswagen ID.4. The contact stated that the brake pedal was depressed to the floorboard, and there was a loss of pressure on the brake pedal. The contact stated that the vehicle continued to roll but eventually came to a stop. The vehicle was taken to the local dealer on three occasions, who was unable to determine the cause of the failure. The vehicle was taken back to the dealer and was test-driven, and the dealer determined that the ABS was offline. There were no fault codes retrieved. The contact stated that the b…

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ODI 11662879

5/22/2025, Thursday morning I unplugged my car that was parked inside my garage. I sat down, tapped the pedal to turn on my “ignition mode” and within a few moments my windshield shot a massive flame in front of me and began sparking shooting glass from both heating elements. Glass shards landed on my hood and garage floor. My windshield was smoking and the amount of heat generated melted some of the glass around the area where the heating elements connect to the glass on the interior of my vehicle. My dealership fought me hard saying I had a …

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ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

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2025-06525V434000
ODI 11664333

Car will not start, although there is 70% charge. This has occurred 3 times. Gets towed to deal where they tell us "it magically fixed itself." Error message states that 12v battery is not working. Was advised by dealer that recall would not fix this problem. THey advised this can happen any time the car is charged (EV vehicle) and we will just have to tow it back to be "reset" each time.

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ODI 11667522

The contact owns a 2024 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle failed to charge intermittently. The vehicle was taken to the dealer, where the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The contact was concerned that the charging failure was related to the recall. The contact stated that the manufacturer had exceeded a reasona…

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ODI 11668354

ID.4 2024 Pro AWD (Canada) Cannot connect to CARNET (Since June 16 2024, for past 5 days), vehicle breaks suddenly on highway. Dash displays approaching intersection but there's no intersection. Traumatizing experience. 1. Vehicle was connected to Google map, but VW insists on trusting their own navigation system (even though it's not working). 2. No way for user to connect the car's network to be "online" using personal cellphone data. (Forcing user to buy CARNET package, otherwise safety is not guaranteed) 3. For a 2024 EV, vehicle should …

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2025-071None
ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

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2025-082None
ODI 11680137

I was driving my 2024 ID.4 S when an error popped up stating that I needed to “clean front parking sensors” and “maneuver braking is unavailable.” At my earliest convenience I attempted to clean the sensors but the issue persisted. Upon consult with the dealership I was informed that the sensors have a tiny rock knick and my front sensors need replacing. This was a $1700 repair. The vehicle is only a year old and has been driven very carefully. My concern is that. Volkswagen Auto Group uses cheap sensors print to failure and as a result my emer…

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ODI 11680647 · 3,800 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated upon pulling to a parking space and depressing the brake pedal, the brake Auto Brake Hold system engaged; however, the vehicle accelerated unintendedly, and the front end of the vehicle crashed into the side of one unoccupied parked vehicle, and then crashed into the front of a second unoccupied parked vehicle, which hit the front of a third unoccupied parked vehicle. The brake pedal was depressed during the failure, but the vehicle failed to respond. The air bags did not deploy. No in…

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2025-092None
ODI 11687367

GPS/navigation cannot determine position. ACC/driver-assist features are sometimes disabled, but then reactivate with no warning. Car will automatically brake for no reason on interstate since navigation suddenly indicates it has has entered, say, a 30 mph zone 100 miles to the east. Automatic distance keeping from vehicle in front turns off/on at random. VW dealer and Corporate are aware of the problem but state there is no known fix.

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ODI 11689257

Several issues with the ID.4's Navigation module including 1. Dynamic Signage not Available warning signs and posting an incorrect speed limit on the dashboard. 2. Incorrect GPS Location, showing locations that are significantly off from the actual location and therefore providing incorrect directions to charging locations and other destinations. 3. The SOS Feature is inactive due to the vehicle's inability to determine its location. The vehicle has been with the dealer several times over the past 3 months and has been unable to be fixed.…

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2025-102None
ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

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ODI 11695945

The infotainment screen shuts off while driving, causing the driver display to freeze. As a result, the driver cannot access essential driving information such as speed. VW advised me to let the system rest, but this is a serious safety concern. The vehicle has been taken to the dealer twice, yet the issue persists.

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2025-113None
ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

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ODI 11698747

While driving, infotainment locked and rebooted multiple times, until eventually the whole car rebooted while driving. Lost all visibility of speedometer and everything on heads up display. for 1-2 minutes. Brought to service center yesterday 11/10/25 (1st available appointment) and they collected logs to send to Volkswagen.

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ODI 11700249

The vehicle displays including back up cameras and speed display failed to start with the car. I was able to move the car under power and believe I could have operated the vehicle at speed. I decided that it was unsafe to operate a vehicle without speed information and left the vehicle for approximately 10 hours. When I returned it was functioning again.

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2025-12625V836000
ODI 11703178

My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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ODI 11703327

On 9/2/25, I gave my car to my local dealership to complete routine maintenance and to remedy a safety recall that had been initiated a few months prior. It was supposed to take one day to complete, but I was told that they were having trouble with a certain scan tool and would need technical assistance on their end before they could complete the recall. In short, it is now more than 3 months later (12/5) and I STILL do not have my car back. To the best of my knowledge, this is the problem: there is a scan tool that is necessary to complete t…

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ODI 11703601

I purchased this 2024 Volkswagen ID.4 as a Certified Pre-Owned vehicle, and the electrical issues began almost immediately after taking ownership. While driving, the main infotainment display will suddenly reset, freeze, or go completely blank. Sometimes the instrument cluster also flickers or freezes during these events. At the same time, I received a “12V battery limited, please drive with care” warning. When the center screen resets while the vehicle is in motion, I temporarily lose access to important driving information such as the backup …

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2026-01226V028000, 26V030000
ODI 11710299

I own one of 311 vehicles specifically identified in this recall regarding "misaligned electrodes" and "shifted cathodes" in the high-voltage battery. I am formally requesting that Volkswagen replace all battery modules within the high-voltage pack of the affected 311 vehicles for the following reasons: 1. Systemic Manufacturing Deviation: The identified root cause, faulty stacker machines at the SK On facility, points to a systemic mechanical failure rather than an isolated material defect. Given that these machines were responsible for the laye…

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ODI 11712493

Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.

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2026-022None
ODI 11714943

Car was plugged in to our home level 2 charger waiting to charge (no current was being supplied yet). Alarm went off, I went into our attached garage and checked on it. Heard a high pitch beeping coming from the car, went into it and saw this message (see attached picture). Took picture while waiting for garage door to open so I could back car out of garage and as far down our driveway as possible. Called fire department and then disconnected high voltage battery from under the hood. FD arrived and didn't really know what to do. Alarm continue…

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ODI 11720184

VW recall on ID 4 for battery range dropping under the listed battery range. Know recall on battery without any solution. Local VW dealership in Thousand Oaks, CA without any solution. Driving 45 miles with 100% charged battery will drop the battery by 60+ miles. Battery range drops an average of 3-4 miles per 1 mile driven. Notified dealership of issue 1 day after vehicle purchase.

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2026-031None
ODI 11723984

The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall (Feb 2025), but the malfunction recurred. On 01/26/2026 I delivered the vehicle to a Volkswagen dealer for recall repair; it was fully drivable at drop-off. During the recall-related software/coding procedure, the dealer reported the procedure could n…

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2026-041None
ODI 11729298

I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized Volkswagen distributor in the Dominican Republic has confirmed they are unable to perform the recall repair, as they do not service electric vehicles. As a result, I am operating a vehicle with a known safety defect and no available remedy, despite this bein…

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2026-051None
ODI 11739204

Recall 91VH causes some cars to break carnet modules and other modules. If you google the issues, you will find that Recall 91VH (5.4.3) causes multiple cars to break. We should not have to appeal and plead with VW on a 2 year old vehicle to get it fixed. This puts saftey at risk as it causes multiple malfunctions and warning lamps to appear. The dealer says to replace the module, but VW denies the modules are affected by the update.

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2026-061None
ODI 11747010

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

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2026-071None
ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

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2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2387 reports

2022: 102 complaints · 2023: 387 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20222060102
2023119298387
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202213600
202345108

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherFuel/Propulsion SystemService BrakesForward Collision Avoidance: Adaptive Cruise ControlStructure:BodyVehicle Speed ControlForward Collision Avoidance: Automatic Emergency Braking
Electrical System—
6
ODI 11616118

Doors unlocking randomly back seat occupants cannot open the door when the car is unlocked and parked. They put a stop sale on all cars in the making because it’s deemed unsafe to sale but a car that is less than 2 months old is deemed safe and won’t buy back.

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ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

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ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

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5
ODI 11628854

The car's turtle light was on, and the car started moving slowly with instructions to part the car immediately. I brought the car to the service on 10/18/2024, and they could not diagnose it after 3 hours. I returned the vehicle on 10/21/2024 with the same complaint, and the car has been at the dealership service since then. VW instructed the service to replace one battery module, which did not solve the problem. Now, the service is waiting on different back-ordered parts, and there is no timeline for the arrival of the parts, nor are they sure…

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ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

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ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

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3
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

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ODI 11626680

I have been leasing vehicles from VW since 2009, I leased every model they have from cars to SUVs. This is my first time leasing their first electric vehicle, ID.4. Since leasing this vehicle, we've faced multiple issues. First time was the second day after I leased it, the air conditioning wasn’t working at all. This issue was repaired. Then all sort of electrical problems started occurring when braking, including the back window lowering itself, the radio turning on and off by itself, interior lights flickering, the backup camera failing, an…

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ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

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2
ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

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ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

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3
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

Look up ODI 11618366 at NHTSA ↗

ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

Look up ODI 11663904 at NHTSA ↗

ODI 11723984

The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall (Feb 2025), but the malfunction recurred. On 01/26/2026 I delivered the vehicle to a Volkswagen dealer for recall repair; it was fully drivable at drop-off. During the recall-related software/coding procedure, the dealer reported the procedure could n…

Look up ODI 11723984 at NHTSA ↗

3
ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

Look up ODI 11698651 at NHTSA ↗

ODI 11703178

My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11703178 at NHTSA ↗

ODI 11747010

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

Look up ODI 11747010 at NHTSA ↗

1
ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

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Unknown Or Other
6
ODI 11616118

Doors unlocking randomly back seat occupants cannot open the door when the car is unlocked and parked. They put a stop sale on all cars in the making because it’s deemed unsafe to sale but a car that is less than 2 months old is deemed safe and won’t buy back.

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ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

Look up ODI 11663904 at NHTSA ↗

ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

Look up ODI 11691532 at NHTSA ↗

—
2
ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

Look up ODI 11691532 at NHTSA ↗

ODI 11729298

I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized Volkswagen distributor in the Dominican Republic has confirmed they are unable to perform the recall repair, as they do not service electric vehicles. As a result, I am operating a vehicle with a known safety defect and no available remedy, despite this bein…

Look up ODI 11729298 at NHTSA ↗

1
ODI 11706702

The vehicle's emergency communication system (SOS button) and CarNet connectivity completely failed, disabling critical safety features. ​Repair History: ​First Attempt: The vehicle was at the authorized dealer (Volkswagen of Union, NJ) for 2 days. They replaced a communication module but released the vehicle to me with the SOS system still non-functional and without verifying the repair. ​Current Status: The vehicle has been back at the same dealership for over 14 days (Total cumulative days out of service: 16+ days). ​The dealer has failed to…

Look up ODI 11706702 at NHTSA ↗

1
ODI 11668354

ID.4 2024 Pro AWD (Canada) Cannot connect to CARNET (Since June 16 2024, for past 5 days), vehicle breaks suddenly on highway. Dash displays approaching intersection but there's no intersection. Traumatizing experience. 1. Vehicle was connected to Google map, but VW insists on trusting their own navigation system (even though it's not working). 2. No way for user to connect the car's network to be "online" using personal cellphone data. (Forcing user to buy CARNET package, otherwise safety is not guaranteed) 3. For a 2024 EV, vehicle should …

Look up ODI 11668354 at NHTSA ↗

1
ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

Look up ODI 11663904 at NHTSA ↗

00
Fuel/Propulsion System
5
ODI 11628854

The car's turtle light was on, and the car started moving slowly with instructions to part the car immediately. I brought the car to the service on 10/18/2024, and they could not diagnose it after 3 hours. I returned the vehicle on 10/21/2024 with the same complaint, and the car has been at the dealership service since then. VW instructed the service to replace one battery module, which did not solve the problem. Now, the service is waiting on different back-ordered parts, and there is no timeline for the arrival of the parts, nor are they sure…

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ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

Look up ODI 11672066 at NHTSA ↗

ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

Look up ODI 11691532 at NHTSA ↗

2
ODI 11691532

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehi…

Look up ODI 11691532 at NHTSA ↗

ODI 11729298

I am reporting an unresolved safety recall (NHTSA 26V030, Volkswagen recall 93EA) involving a high-voltage battery defect with potential risk of fire. My vehicle (VIN: [XXX] ) was purchased in the United States but is currently located in Santo Domingo, Dominican Republic. The authorized Volkswagen distributor in the Dominican Republic has confirmed they are unable to perform the recall repair, as they do not service electric vehicles. As a result, I am operating a vehicle with a known safety defect and no available remedy, despite this bein…

Look up ODI 11729298 at NHTSA ↗

—0
1
ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

Look up ODI 11672066 at NHTSA ↗

0
1
ODI 11747010

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

Look up ODI 11747010 at NHTSA ↗

0
Service Brakes
3
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

Look up ODI 11618366 at NHTSA ↗

ODI 11626680

I have been leasing vehicles from VW since 2009, I leased every model they have from cars to SUVs. This is my first time leasing their first electric vehicle, ID.4. Since leasing this vehicle, we've faced multiple issues. First time was the second day after I leased it, the air conditioning wasn’t working at all. This issue was repaired. Then all sort of electrical problems started occurring when braking, including the back window lowering itself, the radio turning on and off by itself, interior lights flickering, the backup camera failing, an…

Look up ODI 11626680 at NHTSA ↗

ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

Look up ODI 11748156 at NHTSA ↗

1
ODI 11706702

The vehicle's emergency communication system (SOS button) and CarNet connectivity completely failed, disabling critical safety features. ​Repair History: ​First Attempt: The vehicle was at the authorized dealer (Volkswagen of Union, NJ) for 2 days. They replaced a communication module but released the vehicle to me with the SOS system still non-functional and without verifying the repair. ​Current Status: The vehicle has been back at the same dealership for over 14 days (Total cumulative days out of service: 16+ days). ​The dealer has failed to…

Look up ODI 11706702 at NHTSA ↗

0—0
1
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

Look up ODI 11618366 at NHTSA ↗

0
1
ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

Look up ODI 11748156 at NHTSA ↗

Forward Collision Avoidance: Adaptive Cruise Control
2
ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

Look up ODI 11672066 at NHTSA ↗

ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

Look up ODI 11698651 at NHTSA ↗

1
ODI 11668354

ID.4 2024 Pro AWD (Canada) Cannot connect to CARNET (Since June 16 2024, for past 5 days), vehicle breaks suddenly on highway. Dash displays approaching intersection but there's no intersection. Traumatizing experience. 1. Vehicle was connected to Google map, but VW insists on trusting their own navigation system (even though it's not working). 2. No way for user to connect the car's network to be "online" using personal cellphone data. (Forcing user to buy CARNET package, otherwise safety is not guaranteed) 3. For a 2024 EV, vehicle should …

Look up ODI 11668354 at NHTSA ↗

1
ODI 11672066

The car's position as shown on the navigation screen and as determined by the car's internal GPS was off by several hundred miles. While driving on the highway using adaptive cruise control, the car would frequently decelerate rapidly from 60+ mph to 30 or less. When it did this, it would display a message like "turn ahead - maximum 24 mph". Of course, there was no tight turn ahead as I was on an interstate highway in New York - the ACC was receiving messages to slow down because the location data was inaccurate. On two occasions this nearly c…

Look up ODI 11672066 at NHTSA ↗

0—0
1
ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

Look up ODI 11698651 at NHTSA ↗

1
ODI 11687367

GPS/navigation cannot determine position. ACC/driver-assist features are sometimes disabled, but then reactivate with no warning. Car will automatically brake for no reason on interstate since navigation suddenly indicates it has has entered, say, a 30 mph zone 100 miles to the east. Automatic distance keeping from vehicle in front turns off/on at random. VW dealer and Corporate are aware of the problem but state there is no known fix.

Look up ODI 11687367 at NHTSA ↗

Structure:Body
3
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

Look up ODI 11618366 at NHTSA ↗

ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

Look up ODI 11663904 at NHTSA ↗

ODI 11723984

The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall (Feb 2025), but the malfunction recurred. On 01/26/2026 I delivered the vehicle to a Volkswagen dealer for recall repair; it was fully drivable at drop-off. During the recall-related software/coding procedure, the dealer reported the procedure could n…

Look up ODI 11723984 at NHTSA ↗

1
ODI 11663904

My 2024 vw Id4 has 2 long ignored safety recalls. The dealer i bought car from won't respond and I'm very far down the waiting list for repairs. My car isn't in a garage and one of the recalls for the door handles is worsened by it being always outdoors. Would you please help me get both recalls fixed?

Look up ODI 11663904 at NHTSA ↗

0
1
ODI 11618366

Volkswagon is being irresponsible with their response to resolving the door issue on my vehicle. The door has opened twice while driving as clearly related to an electrical issue. This is a very dangerous scenario as I cannot predict which door opens at which time. It could be any. I have a video of my door jamb. My vehicle is brand new with 0 damage, this is clearly a manufacturer defect that VW is neglecting to resolve timely.

Look up ODI 11618366 at NHTSA ↗

0—00
Vehicle Speed Control
3
ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

Look up ODI 11698651 at NHTSA ↗

ODI 11703178

My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Look up ODI 11703178 at NHTSA ↗

ODI 11747010

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

Look up ODI 11747010 at NHTSA ↗

0
1
ODI 11747010

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

Look up ODI 11747010 at NHTSA ↗

0
1
ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

Look up ODI 11698651 at NHTSA ↗

0—0
Forward Collision Avoidance: Automatic Emergency Braking
1
ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

Look up ODI 11748156 at NHTSA ↗

00
1
ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

Look up ODI 11748156 at NHTSA ↗

1
ODI 11687367

GPS/navigation cannot determine position. ACC/driver-assist features are sometimes disabled, but then reactivate with no warning. Car will automatically brake for no reason on interstate since navigation suddenly indicates it has has entered, say, a 30 mph zone 100 miles to the east. Automatic distance keeping from vehicle in front turns off/on at random. VW dealer and Corporate are aware of the problem but state there is no known fix.

Look up ODI 11687367 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

4 patterns with matching reports.

Brake response concerns

6 mentions · 12.5% of complaints

Median mileage: 3,000 mi (3 usable records).

ODI 11594147

When stopping on an incline: the vehicle comes to a stop with the brake pedal. If you let up on the brakes, the vehicle will start rolling backwards because the brakes are not creating enough pressure to hold the vehicle and the electric motor has disengaged to save energy. The infotainment screen will even recognize the vehicle is rolling backwards and engage the rear-view camera even though the vehicle is still in drive (D or B). I have almost rolled into several cars and pedestrians because the vehicle was rolling backwards unexpectedly. The…

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ODI 11626675 · 3,000 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as …

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ODI 11660621 · 500 mi

The contact leased a 2024 Volkswagen ID.4. The contact stated that the brake pedal was depressed to the floorboard, and there was a loss of pressure on the brake pedal. The contact stated that the vehicle continued to roll but eventually came to a stop. The vehicle was taken to the local dealer on three occasions, who was unable to determine the cause of the failure. The vehicle was taken back to the dealer and was test-driven, and the dealer determined that the ABS was offline. There were no fault codes retrieved. The contact stated that the b…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Warning lights and dashboard alerts

3 mentions · 6.3% of complaints

Median mileage: 1,750 mi (2 usable records).

ODI 11626675 · 3,000 mi

The contact owns a 2024 Volkswagen ID.4. The contact stated that while his wife was driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was depressed; however, the vehicle failed to slow immediately. The contact stated that his wife was able to bring the vehicle to a complete stop by pump the brake pedal. The contact stated that while his wife was depressing the brake pedal, the radio volume was not working as designed, the windows were rolling up and down independently, and the headlamps were not functioning as …

Look up ODI 11626675 at NHTSA ↗

ODI 11660621 · 500 mi

The contact leased a 2024 Volkswagen ID.4. The contact stated that the brake pedal was depressed to the floorboard, and there was a loss of pressure on the brake pedal. The contact stated that the vehicle continued to roll but eventually came to a stop. The vehicle was taken to the local dealer on three occasions, who was unable to determine the cause of the failure. The vehicle was taken back to the dealer and was test-driven, and the dealer determined that the ABS was offline. There were no fault codes retrieved. The contact stated that the b…

Look up ODI 11660621 at NHTSA ↗

ODI 11748156

While attempting to park in my driveway, the vehicle experienced a complete loss of braking. The brake pedal did not stop the vehicle, and pressing the electronic parking brake switch had no effect. The vehicle continued forward and crashed through my closed garage door. The only reason it stopped was because it struck another vehicle parked inside my garage. That impact pushed the parked vehicle into my garage refrigerator, which then damaged the drywall on the garage wall adjacent to my bedroom. None of the safety systems functioned as expect…

Look up ODI 11748156 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

1 mentions · 2.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11698651

Subject: Serious Safety and Electrical Problems – Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure , it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as “switch control deactivated,” “key not recognized,” “rear motor malfunction,” and …

Look up ODI 11698651 at NHTSA ↗

Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Stalling or loss of power

1 mentions · 2.1% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11747010

Vehicle was being driven at highway speed when loss of power occurred, vehicle moved to side of road and would not restart. Performed 12v capacitve procedure with no change. Hazard lights would not function, other 12v systems remained on.

Look up ODI 11747010 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b