Explore the records behind recurring owner reports.
1 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2016 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Air Bags is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 1 |
| Electrical System | 1 |
| Service Brakes | 1 |
Air Bags: 1; Electrical System: 1; Service Brakes: 1
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Air Bags leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples provide context, not a representative sample or a verified diagnosis.
STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED.
Owner-reported narrative. Look up ODI 11084486 at NHTSA ↗
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2013 | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Power Train | 5569.6%ODI 10556252 · 300 miACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR | 1470.0%ODI 11083664 · 55,000 miTHE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Engine | 1417.7%ODI 10662906 · 4,000 miTL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15*LJ UPDATED 01/21/15*CN THE CONSUMER STATED… | 420.0%ODI 11004344 · 46,400 miTL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Electrical System | 810.1%ODI 10788614 · 20,301 miAT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… | 315.0%ODI 10606863 · 4,394 miALL WARNING LIGHTS CAME ON AND THE CAR DIED (STALLED OUT) ON AN INTERSTATE HIGHWAY. CAR WAS NOT DRIVABLE. LOST ALL POWER. THE CAR HAD TO BE TOWED TO THE NEAREST VW DEALER (VW OF NAPLES, FL). UPON INSPECTION, THE DEALER NOTED THAT THE HYBRID WOULD RUN FOR ABOUT 3-MINUTES AND THEN TURN OFF. VW DETERMINED THAT THE ELECTRIC DRIVE POWER AND CONTROL ELECTRONIC MODULE (JX1) HAD FAILED. IT TOOK 12 DAYS TO REPAIR, SINCE THE POWER MODULE NEEDED TO BE SHIPPED FROM GERMANY. THE ROOT CAUSE FOR THE POWER MODULE (JX1) FAILURE IS CURRENTLY NOT KNOWN. … | 00.0%No examples available for this selection. | 1100.0%ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. |
| Service Brakes | 810.1%ODI 10537296 · 4 miHELLO, THE BRAKES ON THE NEW 2013 JETTA HYBRID ARE VERY DIFFICULT TO CONTROL. WHEN I TOLD MY DEALER, I WAS TOLD THAT THE BRAKES BEHAVED AS INTENDED. A GOOGLE SEARCH FOR "JETTA HYBRID BRAKES FEEL WEIRD" SHOWED MULTIPLE REPORTS ON STRANGE BEHAVING BRAKES. I THINK THIS IS A SAFETY ISSUE. I CANNOT COME TO A SMOOTH, STEADY STOP. EITHER IT IS TOO FAST OR TOO SLOW AND I HAVE TO SLAM ON THE BRAKES AT THE END. I THINK VW SHOULD BE REQUIRED TO MAKE THE BRAKES ON THE JETTA HYBRID SAFER AND RETROFIT VEHICLES ALREADY ON THE ROAD. THANK YOU FOR YOUR CONSIDER… | 15.0%ODI 11083664 · 55,000 miTHE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED | 00.0%No examples available for this selection. | 1100.0%ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. |
| Fuel/Propulsion System | 45.1%ODI 11061530 · 115,000 miERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… | 210.0%ODI 11058447 · 128,000 miWHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Vehicle Speed Control | 56.3%ODI 10643705 · 32,000 miTL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID PREMIUM. THE CONTACT STATED THAT THE ELECTRONIC CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 5 MPH BUT THE CONTACT WAS UNABLE TO ACCELERATE ANY HIGHER THAN 5 MPH. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR REPAIRED. T… | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
| Air Bags | 22.5%ODI 10762670 · 40,000 miMY AIRBAG WAS DISABLED BY A FAULTY CLOCK SPRING IN THE STEERING WHEEL. THIS IS THE SAME ISSUE THAT CAUSED VOLKSWAGEN TO RECALL 420K CARS, INCLUDING NON-HYBRID JETTAS. FOR REASON UNKNOWN TO ME THE HYBRID JETTA WAS NOT INCLUDED IN THE RECALL, BUT IT SEEMS THAT HAVE THE EXACT SAME ISSUE AS OTHER JETTAS. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 1100.0%ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. |
| Power Train:Automatic Transmission | 22.5%ODI 114274012013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO MECHATRONIC ACCUMULATOR HOUSING SAFETY RECALL. THE CONSUMER STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED IN DECEMBER 2019. THE MECHATRONIC ACCUMULATOR HOUSING WAS FAULTY CAUSING THE VEHICLE TO BECOME STUCK IN PARK. THE MANUFACTURER WAS NOTIFIED. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2015: 0 complaints · 2016: 1 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2015 | 0 | 0 | 0 |
| 2016 | 0 | 0 | 1 |
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2015 | 1 | 0 | 0 |
| 2016 | 1 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Air Bags | Electrical System | Service Brakes |
|---|---|---|---|
| Air Bags | — | 1ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. | 1ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. |
| Electrical System | 1ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. | — | 1ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. |
| Service Brakes | 1ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. | 1ODI 11084486STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. | — |
Co-reporting does not establish that one component caused another concern.
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
1 mentions · 100.0% of complaints
Median mileage: Unavailable (0 usable records).
STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED.
\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b