| Air Bags | 3219.0%ODI 10559496 · 40,000 miALL CONTROLS LOCATED ON THE STEERING WHEEL WENT DEAD, AND AIRBAG FAILURE INDICATOR CAME ON. TURNING VEHICLE OFF AND RESTARTING IT DID NOT SOLVE THE PROBLEM. DRIVERS SIDE AIRBAG SEEMS NOT TO BE FUNCTIONAL. *TR Look up ODI 10559496 at NHTSA ↗ | 128.2%ODI 10367752 · 15,500 miTL*THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE TURNING LEFT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK PILLAR HOLDING UP A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE ALSO ACCELERATED TWO ADDITIONAL TIMES. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING WRONG. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 15,500. Look up ODI 10367752 at NHTSA ↗ | 4527.6%ODI 10681801 · 71,000 miTL*THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN REVERSING AND TURNING THE STEERING WHEEL, THERE WAS A LOUD ABNORMAL NOISE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE SPIRAL CABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. Look up ODI 10681801 at NHTSA ↗ | 531.3%ODI 10855043 · 93,000 miTL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000. Look up ODI 10855043 at NHTSA ↗ | 29260.3%ODI 10552113 · 44 miPULLING INTO A PARKING SPACE, I FELT A CLICK VIBRATION ON THE STEERING COLUMN AND THEN A MESSAGE FLASHED ON THE DASH SCREEN: AIRBAG: ERROR NONE OF THE ELECTRONIC SWITCHES ON THE STEERING COLUMN FUNCTION, NO AIRBAG AVAILABILITY, NO HORN. I TOOK IT TO THE ONION CREEK DEALERSHIP IN AUSTIN, TX AND THEY QUICKLY FOUND WHAT WAS A QUICK, BUT EXPENSIVE FIX CAN BE DONE. $700 TO FIX. WHEN I INQUIRED THAT THIS IS A SAFETY ISSUE AND REQUESTED THEY COVER THE COST, THEY BALKED. I CONTACTED VW USA, THEY EVENTUALLY AGREED TO COVER 75% OF THE COST, THEN L… Look up ODI 10552113 at NHTSA ↗ | 37249.7%ODI 10498037 · 1,000 miTL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CRASH FORCED THE VEHICLE INTO A CONCRETE WALL. A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE WALL A SECOND TIME. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE AND SOUGHT MEDICAL ATTENTION AT THE HOSPITAL. T… Look up ODI 10498037 at NHTSA ↗ | 34658.2%ODI 10818403 · 57,500 miTL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A CLICKING AND POPPING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH NOTIFIED THE CONTACT OF AN AIR BAG DEPLOYMENT FAILURE; HOWEVER, THE CONTACT WAS NOT INVOLVED IN A COLLISION. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WHEN THE CONTROLS ON THE STEERING WHEEL MALFUNCTIONED. THE CONTACT PARKED THE VEHICLE AND CALLED THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS EXPERIENCING A FRACTURED CLOC… Look up ODI 10818403 at NHTSA ↗ | 8635.4%ODI 10744958TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT A LOW SPEED, THE DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, THE VEHICLE SPUN AND THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS UNCONSCIOUS AT THE SCENE AND WAS UNABLE TO IDENTIFY THE INJURIES SUSTAINED. THE CONTACT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Look up ODI 10744958 at NHTSA ↗ | 2220.8%ODI 10993193 · 11,000 miTL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE … Look up ODI 10993193 at NHTSA ↗ | 2724.5%ODI 11062894 · 20,000 miFAILED STEERING WHEEL CLOCK SPRING ON A 2017 VEHICLE THAT HAS BEEN DRIVEN 20,000 MILES OVER 14 MONTHS. AFTER BEING PARKED FOR APPROX 40 MINS, PULLING OUT OF A PARKING SPOT MY STEERING WHEEL MAKE POPPING/CLICKING SOUNDS AND IMMEDIATELY THE AIRBAG ERROR SENSORS WENT OFF ALONG WITH MY SERVICE VEHICLE WARNING. UPON TURNING OUT OF THE PARKING LOT THE STEERING WHEEL MADE A FEW ADDITIONAL POPS/CLICKS. IMMEDIATELY DROVE TO THE DEALERSHIP WHERE THEY DIAGNOSED THE STEERING WHEEL CLOCK SPRING ISSUE. THE DEALERSHIP DID NOT HAVE A PART ON HAND AND H… Look up ODI 11062894 at NHTSA ↗ | 48.9%ODI 11387703 · 49,900 miWHILE REVERSING IN MY DRIVEWAY, MY DASH LIGHTS UP WITH WARNING: ACC ERROR AND WARNING : AIRBAG ERROR AND STAYED WHILE I WAS PARKED AND KEPT MY CAR STATIONARY. THE NEXT DAY IT SHOWED UP AGAIN AND I AM WORRIED ABOUT MY AIRBAG DEPLOYING ON ME WHILE DRIVING AND CAUSING AN ACCIDENT. I AM WORRIED ALSO THAT MY AIRBAG MIGHT NEVER GO OFF AND THESE CODES DAMAGE SOMETHING ELSE INTERNALLY IN THE CAR. Look up ODI 11387703 at NHTSA ↗ | 00.0%No examples available for this selection. | 422.2%ODI 11522933HELLO MY DOUGHTER HAD A ACCIDENT CAR WAS TOTAL LOSS AND AIR BAGS DID NOT POP UP AND SEAT BELT WAS NOT TIGHT ENOUGH Look up ODI 11522933 at NHTSA ↗ | 316.7%ODI 11604412The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them. Look up ODI 11604412 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Electrical System | 2011.9%ODI 103082902008 VW PASSAT WAGON. THIS CAR WHILE PARKED, RUNNING AND OCCUPIED, IN A GARAGE HAD A FIRE WHOSE POINT OF ORIGIN WAS THE AREA OF THE DRIVER'S SEAT. THE FIRE INVESTIGATION DETERMINED THE CAUSE TO BE ACCIDENTAL MECHANICAL. THE FIRE CAUSED SIGNIFICANT DAMAGE TO A SINGLE FAMILY HOME, DAMAGE ESTIMATED AT ABOUT $200,000 ALSO ONE OCCUPANT OF THE HOME HAD TO BE TRANSPORTED BY EMS FOR SMOKE INHALATION. THE DRIVER OF THE CAR STATED SHE TO LEAVE. SHE PLACED THE 5 YEAR OLD IN THE CHILD SEAT OF THE VOLKSWAGEN AND OPENED THE GARAGE DOOR. SHE STARTED… Look up ODI 10308290 at NHTSA ↗ | 1711.6%ODI 10293315 · 12,871 miFAILURE OF KEY (FOB OR WHAT EVER VW CALLS IT) TO START VEHICLE WHEN INSERTED IN IGNITION SWITCH. THIS FAILURE HAS OCCURRED TWICE AND RESULTED IN IGNITION SWITCH NEEDING TO BE REPLACED BY DEALER. ON THE SECOND OCCURRENCE THE KEY ITSELF SHORTED OUT AND WOULD NOT ALLOW ME TO OPEN POWER DOORS; HOWEVER, THE KEY WOULD ALLOW ME TO OPEN THE POWER REAR HATCH SO THAT I COULD CRAWL THROUGH CAR TO UNLOCK DOORS. TODAY THE OTHER KEY STARTED ACTING UP FOR MY WIFE AND WOULD NOT ALLOW HER TO UNLOCK DOORS AND SHE HAD TO CRAWL THROUGH CAR TO UNLOCK DOORS. THE… Look up ODI 10293315 at NHTSA ↗ | 1811.0%ODI 10371410 · 23,101 miDRIVING ON 267 EAST VIRGINIA IN MORNING PARKING BRAKE INDICATOR LIGHT CAME THEN CAR IMMEDIATELY WAS UNABLE TO ACCELERATE AND SHUT DOWN CAUSING NEAR LIFE ENDING ACCIDENT, NAVIGATED TO SIDE OF TOLL ROAD BASED ON FORWARD MOTION IN CAR AT WHICH TIME CAR COMPLETELY SHUT OFF AND WAS UNABLE TO START. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. AT TIME OF PICK UP ASS SERVICE MANAGER AT VW INDICATED THEY ARE AWARE THIS IS OCCURRING BUT HAVE NOT ISSUED A FULL RECALL. WHILE ON THE SIDE OF THE ROAD AFTER ALMOST BEING IN A TRAGIC ACCIDENT CAR WAS ALMOST CLIPP… Look up ODI 10371410 at NHTSA ↗ | 425.0%ODI 10643842 · 77,000 miTHE RCD-510 PREMIUM 8 RADIO WITH BLUETOOTH CELL PHONE CONNECTIVITY COMPLETELY FAILED IN MY 2011 JETTA SPORTWAGON TDI MANUFACTURES IN 2010 AT ABOUT 3 1/2 YEARS AND 77K MILES. RADIO WAS FINE ONE DAY AND BLACK SCREEN WITH NO FUNCTION AT ALL THE NEXT INCLUDING THE BLUETOOTH AND HANDS FREE CALLING CAPABILITIES WHICH ARE BUILT INTO THE RADIO. THIS FAILIURE RESULTS IN ANY USE OF A PHONE WHILE DRIVING REQUIRING THE USE OF HANDS, WHICH IS DANGEROUS AS WELL AS ILLEGAL IN MANY STATES THROUGHOUT THE US. OTHERWISE, PULLING OFF OF THE ROAD TO PLACE/RECEIVE… Look up ODI 10643842 at NHTSA ↗ | 9319.2%ODI 10446884 · 8 miVEHICLE DOE NOT SHOW THE TRUE SPEED OF THE CAR. SPEEDOMETER IS OFF BY 7-8 KMH. @ 100 KMS. VW DOES NOT ACCEPT THAT THERE IS ANY PROBLEM AND WILL NOT FIX THE PROBLEM. *TR Look up ODI 10446884 at NHTSA ↗ | 9212.3%ODI 10504475 · 200 miTHE REAR VIEW CAMERA TAKES 10-15 SECONDS TO START UP NEGATING THE SAFETY IT IS SUPPOSED TO PROVIDE. VW USA NOTIFIED AND WERE NOT HELPFUL AND SAID THEY'VE NEVER HEARD OF THIS PROBLEM. Look up ODI 10504475 at NHTSA ↗ | 7312.3%ODI 10557701 · 250 miPURCHASED 2014 FULLY LOADED PASSAT ON 10/26/13, SAFETY ISSUE WITH CAR DUE TO MY 1.5 HR DAILY COMMUTE. EXTREMELY POOR QUALITY WHEN USING BLUETOOTH THROUGH CARE STEREO, NOT RECOGNIZING NAMES ON IPHONE 4S CAUSING DRIVER TO REMOVE EYES FROM ROAD TO LOOK UP NUMBER WHICH IS A MAJOR DISTRACTION ESPECIALLY DURING NIGHT DRIVING. *TR Look up ODI 10557701 at NHTSA ↗ | 4418.1%ODI 10713741I HAVE PERSONALLY INSPECTED MANY 2015 VOLKSWAGEN PASSAT'S AND FOUND AN ISSUE PERTAINING TO THE ALARM SYSTEM. WHEN THE VEHICLES ALARM IS SET OFF, THERE IS A SPLIT SECOND WAY TO BYPASS THIS AND AID MOTOR VEHICLE THEFT AS WELL AS THEFT OF PERSONAL ITEMS IN THE VEHICLE. WHEN THE ALARM HAS BEEN SOUNDED, AN INDIVIDUAL CAN DEPRESS THE FLASHER BUTTON IN THE CENTER OF THE DASH AND PRESS IT ONCE MORE TO SHUT THE EMERGENCY FLASHERS OFF, THIS WILL BYPASS AND DEACTIVATE THE VEHICLES FACTORY ALARM SYSTEM, THUS OPENING THE VEHICLE UP TO A HIGHER POTENTIAL OF … Look up ODI 10713741 at NHTSA ↗ | 2220.8%ODI 10850473 · 6,000 miTODAY, I HAVE A BIG PROBLEM WITH MY PASSAT, I ARRIVED TO MY OFFICE THIS MORNING , AND I WAS CALLING BY PHONE WITH OTHER, BEFORE CLOSE THE DOOR OF MY CAR, AND I FORGOT TO PUSH THE BOTTOM TO SWITCH OFF THE ENGINE, ALL DAY I WAS WORKING IN MY OFFICE, AND AFTER I LEFT FROM MY COMPANY, AND BACK AT HOME, THE CAR WAS WITHOUT GAS, BECAUSE ALL THIS TIME WAS ON ALL THIS TIME, I CAN BELIEVE THAT THE CAR ALARM SYSTEM NEVER SWITCH OFF THE ENGINE. I HAVE A BIG COMPLAIN OF THIS ONE, AND I WOULD LIKE TO RETURN MY CAR TO VW, THEY NEVER TOLD ME IN VW DEALER T… Look up ODI 10850473 at NHTSA ↗ | 1816.4%ODI 11012599 · 90,000 miTL* THE CONTACT LEASES A 2017 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS IN REVERSE, THE REAR BACKUP CAMERA FAILED TO DISPLAY ON THE MONITOR. THE REARVIEW CAMERA SYSTEM WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL (LOCATED ON 10455 NW 12TH ST, MIAMI, FL 33172) WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE. THE BACKUP CAMERA WAS REPLACED AND THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE CASE WAS BEING REVIEWED AND AN UPDATE… Look up ODI 11012599 at NHTSA ↗ | 817.8%ODI 11258428I HAD REPORTED THE ISSUE TO VW VERBALLY AND SERVICE DEPARTMENT BASICALLY ADVISED I WILL HAVE TO PLACE IT ON THE MACHINE TO RUN A DIAGNOSTIC TEST THAT IS NOT COVERED. I DID NOT HAVE THE FUNDS BUT THEY SAID IF IT HAPPENED AGAIN LET THEM KNOW. IT DID SEVERAL OCCASIONS AFTER THAT ALL THE WAY UP UNTIL 3 DAYS AGO AS OF 09.26.19. IT IS KINDA HARD TO REPORT THINGS TO WEST BROAD VOLKSWAGEN SERVICE DEPARTMENT WHEN THEY ARE RUDE AND UNFRIENDLY AND MAKE A CUSTOMER UNCOMFORTABLE. I LIKE ONLY SPEAKING TO MR. FRANK IN SALES WHEN I HAVE AN ISSUE BECAUSE HE GOE… Look up ODI 11258428 at NHTSA ↗ | 433.3%ODI 11228401 · 2,025 miSPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITIONING. THEY ALSO LIED ABOUT THE FUEL ECONOMY POSTED ON THE WINDSHIELD. IT IS CONSISTENTLY LOWER THAN THE MILEAGE LISTED BOTH FOR CITY, HIGHWAY, AND AVERAGE. THIS IS ALSO TRUE ON THE LOANER VEHICLE. ALMOST LIKE THE DIESEL EMISSIONS PROBLEM THEY HA… Look up ODI 11228401 at NHTSA ↗ | 316.7%ODI 11535970My clock spring isn’t working after having my vehicle for barely a year. My air bag light is currently on. I can’t use my horn nor use any of the controls on my steering wheel. I’ve paid already 800 plus on previous car issues such as my harness hose. I’m still awaiting reimbursement. Further review and assistance needed. Look up ODI 11535970 at NHTSA ↗ | 316.7%ODI 11549058I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 94014 (650) 756- 9000 www.serramontevw.com To provide context, the vehicle began experiencing unresolved electrical problems at just 7,000 miles. Despite repeated attempts for repairs at the dealership, these issues persist. Additionally, at only 9,000… Look up ODI 11549058 at NHTSA ↗ | 323.1%ODI 11460642 · 90 miThe contact owns a 2022 Volkswagen Passat. The contact stated that whenever the vehicle was parked, all 4 doors would automatically unlock. There were no warning lights on the instrument panel. The vehicle was taken to a local dealer and diagnosed with no failure being found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90. Look up ODI 11460642 at NHTSA ↗ |
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| Engine | 4325.6%ODI 10460693 · 40,000 miWHILE PARKED IN THE LOT, THE ENGINE AREA CAUGHT ON FIRE AND BURNED THE FRONT HALF OF THE CAR BEFORE THE FIRE DEPARTMENT PUT IT OUT. *TR Look up ODI 10460693 at NHTSA ↗ | 6041.1%ODI 10459290 · 25,000 miTHIS WAS A VERY DANGEROUS EXPERIENCE. AFTER STOPPED AT ONE TRAFFIC LIGHT, THE ENGINE WAS TOTAL SHUT DOWN WHEN I PRESS THE ACCELERATION PEDAL. CAR STOPPED IN THE MIDDLE OF THE ROAD RIGHT AFTER THE CAR MADE THE LEFT TURN. THEN I RESTARTED THE ENGINE, IT SEEMED NORMAL, BUT AFTER ONLY 300 YARDS WHEN I HIT THE GAS PEDAL, THE ENGINE STALKED AGAIN. CAR JUST PARKED IN THE MIDDLE OF THE ROAD. I RESTARTED THE ENGINE AGAIN, THIS TIME THE CHECK ENGINE LIGHT WAS ON, AND SAME PROBLEM HAPPENED AFTER THE CAR BARELY RAN OVER 400 YARDS. I FINALLY DROVE TO HOME W… Look up ODI 10459290 at NHTSA ↗ | 4125.2%ODI 10490708 · 70,000 miTL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY AND THE ENGINE STALLED WITHOUT ANY WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE. Look up ODI 10490708 at NHTSA ↗ | 637.5%ODI 10928756 · 75,000 miAN EMAIL I SENT TO DARCARS/ SILVER SPRING: IN JUNE OF 2016, I NOTICED MY CAR "PUTTERING" AND ALMOST STALLING OUT. A FEW DAYS LATER, MY ENGINE LIGHT COMES ON. I IMMEDIATELY CHECK THE OIL LEVEL, WHICH WERE GOOD. I THEN BELIEVE THERE TO BE AN ISSUE WITH THE MUFFLER, OR MANIFOLD. IN JUNE OF 2016, I BROUGHT MY CAR IN TO DARCARS DUE TO THE ENGINE LIGHT BEING ON. WITHIN A COUPLE HOURS, I WAS TOLD THERE WAS AN ISSUE WITH A VALVE (UNCLEAR INFORMATION PROVIDED BY THE RECEPTIONIST) UNDER THE HOOD. THE ACTION PROVIDED WAS UNDER WARRANTY, SO I HAD T… Look up ODI 10928756 at NHTSA ↗ | 408.3%ODI 10466962 · 1,052 miIN THE MORNING, I WENT DOWNSTAIRS TO MY 2012 VW PASSAT S. I NOTICED A POOL OF FLUID THAT SMELLED LIKE GASOLINE ON THE ASPHALT UNDERNEATH THE VEHICLE. I ENTERED THE FRONT DRIVER'S SIDE AND TURNED THE KEY FROM THE OFF TO ON POSITION. WHEN I TURNED THE KEY TO ON, A SOUND OF DRAINING FLUID COULD BE HEARD AND A STRONG ODOR OF GASOLINE COULD BE SMELLED. I ATTEMPTED TO START THE CAR, AND IT DOES TURN OVER, BUT WILL NOT START. I DECIDED NOT TO ATTEMPT TO START IT AGAIN, AFRAID THAT THE IGNITION WOULD START A FIRE. SINCE THIS OCCURRED ON A SUNDAY … Look up ODI 10466962 at NHTSA ↗ | 10413.9%ODI 10497969 · 6,703 miDRIVING MY PASSAT TURBO DIESEL ON I-81 NOTED A LOSS IN POWER; DROVE THE CAR HOME (ABOUT ANOTHER 3 MILES) AND NOTED A STRANGE HUMMING SOUND FROM UNDER THE HOOD. NEXT DAY THE SOUND WAS STILL THERE, WITH A BLINKING GLOW PLUG LIGHT AND THE ENGINE LIGHT WAS ON. SPOKE WITH DEALER AND CAR WAS TOWED IN; TWO WEEKS LATER THE CAR WAS BACK WITH A NEW TURBO IN IT. *TR Look up ODI 10497969 at NHTSA ↗ | 7713.0%ODI 10572573 · 10,500 miEXITING INTERSTATE AND MERGING ONTO STATE ROUTE, VEHICLE LOST POWER, COULD NOT MAINTAIN SPEED IN TRAFFIC. TOWED TO DEALER NEXT DAY, FOUND TURBOCHARGER HAD FAILED WITH NO WARNING. *TR Look up ODI 10572573 at NHTSA ↗ | 5321.8%ODI 10808430 · 35 miWHEN YOU ACCELERATE THE AUTOMOBILE THE CAR HESITATES UP TO 10 SECONDS AND LOOSES POWER, POWER RETURNS AFTER THE 1 THROUGH 10 SECONDS. THIS HAPPENS AT VARIOUS POINTS; ON ROLLING HIGHWAY WHILE MAKING A PASS OF ANOTHER CAR; CHANGING LANES ON THE HIGHWAY AND ACCELERATING, AT DEAD STOP FROM EITHER A STOP SIGN OR STOP LIGHT. I HAPPENS IN CITY DRIVING, LOCAL STREETS AND JUST ABOUT ANYWHERE ONE DRIVES AND OCCURS AS HESITATION FOR 1 TO 10 SECONDS, THE RPM'S DROP FROM WHERE EVER THEY ARE ORIGINALLY TO ALMOST ZERO, BUT THE CAR DOES NOT STALL, ONCE THE AC… Look up ODI 10808430 at NHTSA ↗ | 1716.0%ODI 108699262016 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ATTEMPTS TO ACCELERATE IN TRAFFIC CAUSES VEHICLE TO PAUSE, FOLLOWED BY EXTREME SURGE OF POWER (THE TURBO PAUSE). *SMD Look up ODI 10869926 at NHTSA ↗ | 76.4%ODI 11123178 · 32,000 miTL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE UNINTENTIONALLY LOST POWER AND SHUT OFF. AFTER WAITING A WHILE, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO COMMONWEALTH VOLKSWAGEN (1 COMMONWEALTH DR, LAWRENCE, MA 01841, [phone removed]), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. Look up ODI 11123178 at NHTSA ↗ | 1124.4%ODI 11156844 · 6,700 miMY CAR IS UNDER 7000 MILES, DON'T EVEN HAVE THE FIRST SCHEDULE OIL CHANGE AND EXPERIENCE EXCESSIVE OIL CONSUMPTION. I HAVE TAKEN IT TO THE CAR DEALER AND JUST TOP OFF THE OIL. SOMETHING IS WRONG WITH THE ENGINE. Look up ODI 11156844 at NHTSA ↗ | 216.7%ODI 11289555 · 9 miVEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR. Look up ODI 11289555 at NHTSA ↗ | 422.2%ODI 11360430 · 2,000 miPARK ASSIST NOT AVAILBLE. LOSS OF ENGINE POWER ON LEFT OR RIGHT TURN Look up ODI 11360430 at NHTSA ↗ | 15.6%ODI 11742775I am requesting that Volkswagen open a formal case regarding a fire involving my 2021 Volkswagen Passat. On May 6, 2026, at approximately 9:30 PM, after driving about seven miles, I came to a complete stop and the vehicle began smoking before catching fire. The vehicle has been declared a total loss and is currently being stored at a salvage yard pending investigation. I am requesting that Volkswagen investigate the cause of the fire and advise whether an inspection of the vehicle will be conducted. Look up ODI 11742775 at NHTSA ↗ | 323.1%ODI 11566743I keep adding oil and the dealership says there’s nothing wrong. For electric problems the speakers have static noise and the screen goes black and turns on hours later. I took in my recently they said there wasn’t any problems with the car but I literally deal with it everyday. I told them my car shakes when I brake on high speed they said they checked car but found no issues I personally do not feel safe driving my car at all. Look up ODI 11566743 at NHTSA ↗ |
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| Fuel/Propulsion System | 4426.2%ODI 10473624 · 68,000 miCOMING HOME FROM THE GROCERY STORE MY WIFE NOTICED A FUEL SMELL COMING FROM THE BACK SEAT. I REMOVED THE BACK SEAT TO SEE A ACCESS PANEL TO THE FUEL TANK. I REMOVED THE RUBBER CAP AND SAW THE TOP HOUSING OF THE FUEL PUMP, WHICH IS PLASTIC, HAD A CRACK AND FUEL WAS SPRAYING OUT OF THE CRACK. CALLED DEALERSHIPS IN AZ AND THEY ALL SAID THE SAME THING, NO FUEL PUMPS AVAILABLE IN THE UNITED STATES. THEY HAVE DISCONTINUED THE PART # 3C0919051AG AND REPLACED IT WITH 3C0919051AM. WHY DID THEY HAVE ALL DEALERSHIPS RETURN THAT PART AND NO RECALL WAS ISSU… Look up ODI 10473624 at NHTSA ↗ | 4631.5%ODI 10459290 · 25,000 miTHIS WAS A VERY DANGEROUS EXPERIENCE. AFTER STOPPED AT ONE TRAFFIC LIGHT, THE ENGINE WAS TOTAL SHUT DOWN WHEN I PRESS THE ACCELERATION PEDAL. CAR STOPPED IN THE MIDDLE OF THE ROAD RIGHT AFTER THE CAR MADE THE LEFT TURN. THEN I RESTARTED THE ENGINE, IT SEEMED NORMAL, BUT AFTER ONLY 300 YARDS WHEN I HIT THE GAS PEDAL, THE ENGINE STALKED AGAIN. CAR JUST PARKED IN THE MIDDLE OF THE ROAD. I RESTARTED THE ENGINE AGAIN, THIS TIME THE CHECK ENGINE LIGHT WAS ON, AND SAME PROBLEM HAPPENED AFTER THE CAR BARELY RAN OVER 400 YARDS. I FINALLY DROVE TO HOME W… Look up ODI 10459290 at NHTSA ↗ | 2515.3%ODI 10495065 · 34,441 miWHEN DRIVING THE CAR IT SHUDDERS SLIGHTLY AND THEN STALLS (REGARDLESS OF SPEED). TWICE AT LOW SPEED (15MPH MAX) AND ONCE AT HIGHER SPEED (45MPH). IN TRAFFIC THIS COULD MEAN A REAR END COLLISION. *TR BEFORE THIS HAPPENED THERE WERE A FEW TIMES ON THE ROAD WHERE THE CAR SHUDDERED AS IS IT WAS ABOUT TO STALL. Look up ODI 10495065 at NHTSA ↗ | 318.8%ODI 10928756 · 75,000 miAN EMAIL I SENT TO DARCARS/ SILVER SPRING: IN JUNE OF 2016, I NOTICED MY CAR "PUTTERING" AND ALMOST STALLING OUT. A FEW DAYS LATER, MY ENGINE LIGHT COMES ON. I IMMEDIATELY CHECK THE OIL LEVEL, WHICH WERE GOOD. I THEN BELIEVE THERE TO BE AN ISSUE WITH THE MUFFLER, OR MANIFOLD. IN JUNE OF 2016, I BROUGHT MY CAR IN TO DARCARS DUE TO THE ENGINE LIGHT BEING ON. WITHIN A COUPLE HOURS, I WAS TOLD THERE WAS AN ISSUE WITH A VALVE (UNCLEAR INFORMATION PROVIDED BY THE RECEPTIONIST) UNDER THE HOOD. THE ACTION PROVIDED WAS UNDER WARRANTY, SO I HAD T… Look up ODI 10928756 at NHTSA ↗ | 326.6%ODI 10466962 · 1,052 miIN THE MORNING, I WENT DOWNSTAIRS TO MY 2012 VW PASSAT S. I NOTICED A POOL OF FLUID THAT SMELLED LIKE GASOLINE ON THE ASPHALT UNDERNEATH THE VEHICLE. I ENTERED THE FRONT DRIVER'S SIDE AND TURNED THE KEY FROM THE OFF TO ON POSITION. WHEN I TURNED THE KEY TO ON, A SOUND OF DRAINING FLUID COULD BE HEARD AND A STRONG ODOR OF GASOLINE COULD BE SMELLED. I ATTEMPTED TO START THE CAR, AND IT DOES TURN OVER, BUT WILL NOT START. I DECIDED NOT TO ATTEMPT TO START IT AGAIN, AFRAID THAT THE IGNITION WOULD START A FIRE. SINCE THIS OCCURRED ON A SUNDAY … Look up ODI 10466962 at NHTSA ↗ | 658.7%ODI 10573876 · 43,000 miTURBOCHARGER FAILED. DEALER IS FIXING UNDER WARRANTY. DEALER STATED THAT THERE HAVE BEEN ENOUGH TURBOCHARGER FAILURES ON THE DIESEL TDI THAT THEY ARE NOW STOCKING ALL TURBO PARTS FOR REPAIR. *TR Look up ODI 10573876 at NHTSA ↗ | 477.9%ODI 10678457 · 9,700 miWHEN DRIVING CAR LOSS OF POWER HAD TOWED TO VW DEALER TURBO FAILURE WITH JUST 9700 MILES. *TR Look up ODI 10678457 at NHTSA ↗ | 218.6%ODI 10775469 · 4,300 miVEHICLE LOST POWER AND STOPPED. WOULD NOT RESTART. MILLER OIL CO. TESTED FUEL IN TANK WITH NO ISSUE. VW OF AMERICA TESTED FUEL IN CAR AND FOUND LUBRICITY WEAR DIAMETER SCARING OF 557 MICRO METERS 37 MICRO METERS OUT OF SPEC. $10K TO REPLACE FUEL SYSTEM. Look up ODI 10775469 at NHTSA ↗ | 1514.2%ODI 11023647 · 5,000 miLIKE OTHER VOLKSWAGEN GROUP MODELS MY CAR HAS EXHIBITED A GASOLINE SMELL IN THE INTERIOR OF THE CAR. THE GASOLINE SMELL OCCURS BOTH WHEN THE CAR IS AT REST AND IN MOTION AND AT ALL TEMPERATURES. THE GASOLINE LEVEL DOES NOT SEEM TO EFFECT THE OCCURRENCE OF THE SMELL. THE LOCAL DEALER HAS BEEN UNABLE TO DIAGNOSE THIS PROBLEM. I FIND THIS CURIOUS AS OTHER 2016 VOLKSWAGEN MODELS WITH THE SAME ENGINE HAVE BEEN RECALLED FOR THIS SAME ISSUE. Look up ODI 11023647 at NHTSA ↗ | 65.5%ODI 11112927 · 8,500 miON FRIDAY THE 13 OF JULY 8 DAYS AFTER HAVING AN OIL CHANGE I STARTED MY CAR AND IT WAS MISS FIRING AND MY HUSBAND OPENED THE HOOD AND GAS AND COOLANT WAS SPRAYING ALL OVER. HE DISCONNECTED THE BATTERY..HAD IT TOWED TO DEALER AND THEY SAID IT WAS RODENT AND I WONDER IF THIS IS A COMMON PROBLEM BECAUSE OUR OTHER VEHICLES HAVEN'T BEEN ATTACKED IN 18 YEARS OF LIVING HERE Look up ODI 11112927 at NHTSA ↗ | 613.3%ODI 11545705First/only owner of a 2018 VW Passat GP r-line, scheduled maintenance intervals followed religiously and performed by VW; only filled with top tier fuel (mid/premium), no prev. indicator lights ever illuminated until ECM light (no accompanying warning lights) came on while driving at highway speed with Adaptive Cruise Control engaged. Immediate loss of power and shaking vibration upon any attempt to accelerate/change lanes to safely get off of roadway. Once off roadway, all systems shut down and engine turned off for several minutes. Restarted … Look up ODI 11545705 at NHTSA ↗ | 18.3%ODI 11307253 · 6,000 miTL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPL… Look up ODI 11307253 at NHTSA ↗ | 211.1%ODI 11571623Car wasn’t pulling up the road the epc light came on had to have my vehicle rolled to the next dealer which was 36 miles from where I was. I was traveling from grapevine tx and it start acting up in Huntsville tx. Came out of pocket 1085.00 and that was with a discount for the fuel injector #3 My warranty expired 3000 miles ago. I am the first owner on my vehicle. Look up ODI 11571623 at NHTSA ↗ | 00.0%No examples available for this selection. | 17.7%ODI 11757658Fuel smell in cabin lingering, strong fuel odor around passenger rear side, fuel cap area as well Look up ODI 11757658 at NHTSA ↗ |
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| Steering | 127.1%ODI 10283560 · 56,000 miEXHAUST PIPE BROKE AT THE FLEX PIPE. HOT EXHAUST GAS BURNED THROUGH THE WIRING OF THE ELECTRONIC STEERING RACK. LOST STEERING AND THEN ENGINE SHUT OFF COMPLETELY AND NOT ABLE TO BE RESTARTED. EXHAUST PIPE, STEERING RACK & STEERING WIRING WAS REPLACED (WIRING NEEDS A HEAT-SHIELD TO PROTECT THE WIRING). *TR Look up ODI 10283560 at NHTSA ↗ | 2013.7%ODI 10379968 · 24,000 miLOSS OF POWER STEERING. STEERING GAUGE LIGHT TURNS ON, ALONG WITH ABS LIGHT, TRACTION LIGHT. STEERING WHEEL HARDENS AND IT IS UNABLE TO STEER VEHICLE. SECOND TIME THAT HAS OCCURRED. CRASH AVERTED DUE TO LOW SPEEDS. HAD THE INCIDENT OCCURRED MINUTES BEFORE DURING HIGHWAY DRIVE, CERTAIN ACCIDENT WOULD'VE BEEN UNAVOIDABLE. INCIDENT HAPPENED AT APPROX. 7000 MILES FIRST AND NOW AGAIN AT APPROX. 24K MILES. VEHICLE BEING REVIEWED. *TR Look up ODI 10379968 at NHTSA ↗ | 138.0%ODI 10397670 · 9,587 miHEARD A LOUD "WHIRRING" NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT WHEN CAR WAS STATIONARY - LIKE IT NEEDED STEERING FLUID - BUT IT DOES NOT USE FLUID. ALSO HAVING SPORADIC TROUBLE WITH THE CAR NOT STARTING WHEN THE KEY FOB WAS PUT INTO THE IGNITION. VW REPLACED CLOCK SPRING, STEERING RACK & PINION, AS WELL AS THE STEERING RACK 3 TIMES SO FAR. THE SECOND TIME THEY REPLACED THESE PARTS, THEY OBVIOUSLY DIDN'T TEST DRIVE IT. CARS FRONT TIRES MADE LOUD NOISE - LIKE I HAD ON SNOW TIRES. I BROUGHT IT BACK IN FOR STEERING NOISE (STILL) A… Look up ODI 10397670 at NHTSA ↗ | 212.5%ODI 10956488 · 66,000 miTL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE REVERSING IN A PARKING AREA, A CRACKING SOUND WAS HEARD FROM THE STEERING WHEEL. IN ADDITION, THE POWER STEERING LOST POWER AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ISSUE WAS RELATED TO A CLOCK SPRING RECALL. THE DEALER RESOLVED THE RECALL ISSUE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT DUE TO THE PREVIOUS RECALL REPAIR, THE VEHICLE COULD NOT BE REPAIRED AGAIN PER THE RECALL AND THE CONTACT W… Look up ODI 10956488 at NHTSA ↗ | 459.3%ODI 10508435 · 31 miCAR HAS CONSTANT PULL TO THE RIGHT. DRIVING REQUIRES CONSTANT PRESSURE TO THE LEFT ON STEERING WHEEL. CAR HAS BEEN TO DEALER 4 TIMES FOR ALIGNMENT AND ALTHOUGH THEY ADJUST IT, RIGHT PULL PERSISTS. SOMETIMES, STEERING HAS A FEEL AS THOUGH CAR IS ERRATIC. CAR NEVER SETTLES INTO TACKING IN A STRAIGHT LINE WHICH SEEMS VERY ODD AND POTENTIALLY DANGEROUS. APPARENTLY THIS IS A COMMON ISSUE AND VOLKSWAGEN CANNOT RECTIFY THE PROBLEM. *TR Look up ODI 10508435 at NHTSA ↗ | 506.7%ODI 10523998 · 1,000 miCAR OWNER WAS DRIVING AT APPROX. 60MPH REACHED ACROSS THE SEAT THE CAR SWERVED SHE OVER CORRECTED TWICE DUE TO VERY "TOUCHY" STEERING. THE CAR THEN CAREENED ACROSS FOUR LANES OF TRAFFIC, AND DOWN A 30FT EMBANKMENT BOUNCING OFF SEVERAL TREES. THEN STRIKING ONE HEAD ON WITH ENOUGH FORCE AS TO BEND AND PUSH BACK THE FRAME. NONE OF THE FIVE AIR BAGS THIS CAR IS FACTORY EQUIPPED WITH DEPLOYED. THE DRIVER SUSTAINED MANY BUMPS AND BRUISES ALONG WITH A SHATTERED ANKLE WHICH REQUIRED SURGERY TO PLACE TWO STEEL PLATES IN HER ANKLE. RECOVERY IS EXPECTED… Look up ODI 10523998 at NHTSA ↗ | 447.4%ODI 10575227 · 7 miTL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE ENGINE WAS SLOW TO START UPON DEPRESSING THE ACCELERATOR PEDAL AND WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WOULD ALSO DRIFT TO THE RIGHT WHEN TRAVELING VARIOUS SPEEDS. ADDITIONALLY, THE STEERING WHEEL WAS NOT CENTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE DEALER REPLACED FOUR TIRES BUT THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER, WHO WAS THEN UNABLE TO DIAGNOSE THE PROBLE… Look up ODI 10575227 at NHTSA ↗ | 2610.7%ODI 10745924 · 380 miTL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING AT 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE VEHICLE ALIGNMENT WAS NOT PROPER. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 380. Look up ODI 10745924 at NHTSA ↗ | 1917.9%ODI 10861638 · 4,300 miTL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE POWER STEERING AND THE POWER BRAKES SUDDENLY MALFUNCTIONED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STEER OR STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CAMSHAFT. THE VEHICLE LATER EXPERIENCED THE SAME FAILURE AND THE DEALER REPLACED THE VACUUM PUMP. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,300. Look up ODI 10861638 at NHTSA ↗ | 1614.5%ODI 11062894 · 20,000 miFAILED STEERING WHEEL CLOCK SPRING ON A 2017 VEHICLE THAT HAS BEEN DRIVEN 20,000 MILES OVER 14 MONTHS. AFTER BEING PARKED FOR APPROX 40 MINS, PULLING OUT OF A PARKING SPOT MY STEERING WHEEL MAKE POPPING/CLICKING SOUNDS AND IMMEDIATELY THE AIRBAG ERROR SENSORS WENT OFF ALONG WITH MY SERVICE VEHICLE WARNING. UPON TURNING OUT OF THE PARKING LOT THE STEERING WHEEL MADE A FEW ADDITIONAL POPS/CLICKS. IMMEDIATELY DROVE TO THE DEALERSHIP WHERE THEY DIAGNOSED THE STEERING WHEEL CLOCK SPRING ISSUE. THE DEALERSHIP DID NOT HAVE A PART ON HAND AND H… Look up ODI 11062894 at NHTSA ↗ | 24.4%ODI 11114454MY VEHICLE ATTEMPTS TO STRAIGHTEN ITSELF OUT AS I'M GOING THROUGH A CURVE AND I ACTUALLY HAVE TO PUT MORE EFFORT THAN NECESSARY TO KEEP STEERING WHEEL APPROPRIATELY TURNED TO GO THROUGH THE CURVE ENTIRELY. ALSO WHILE GOING THROUGH A CURVE, IF ATTEMPT TO SLOW DOWN, MY BRAKES SEEM TO MAKE SOME TYPE OF SCRAPING SOUND AND I CAN FEEL THE SCRAPE OR VIBRATION OF THE PROBLEM THROUGH THE PEDAL. BOTH THESE ISSUES CAN AND HAVE OCCURRED WHILE TRAVELING AT A LOW SPEED SUCH AS 30 MPH OR AT HIGHER SPEED, SUCH AS 50-60 MPH. I HAVE HAD A FEW CLOSE CALLS WITH… Look up ODI 11114454 at NHTSA ↗ | 18.3%ODI 11278248 · 2,000 miCAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELERATE. DUE TO THE VEHICLE BEING THE R-LINE, IT DRIFTS ALL OVER THE ROAD. I HAVE HAD 4 WHEEL ALIGNMENTS ON THE CAR WITH ONLY 6400 MILES ON IT. Look up ODI 11278248 at NHTSA ↗ | 211.1%ODI 11535970My clock spring isn’t working after having my vehicle for barely a year. My air bag light is currently on. I can’t use my horn nor use any of the controls on my steering wheel. I’ve paid already 800 plus on previous car issues such as my harness hose. I’m still awaiting reimbursement. Further review and assistance needed. Look up ODI 11535970 at NHTSA ↗ | 211.1%ODI 11427609The assisted lane control is working terribly on my car and cannot be turned off permanently. The take over steering must be turned off before I drive the car every single time. It does not work properly. Last week I went to steer around a pothole and almost went in the ditch because the steering control was "fighting" with me to not let me steer where I needed to go. The previous incident I was trying to go around a cyclist and had to literally fight with my steering to keep it from hitting the biker. It is terrible. The dealer told me i… Look up ODI 11427609 at NHTSA ↗ | 215.4%ODI 11437106The steering tightens up at times when decelerating between 30 - 42 mph. This has occurred three times now since purchase of the vehicle new. My vehicle database feedback notes no repairs needed; just check of vehicle at 20,000 miles and oil change at 10,000 miles. I am subscribed to the vehicle's car-net data monitoring system since purchase of the vehicle new from the dealership. The monitoring system notes GPS location, speed travelling, etc. When this steering condition occurs it is as if power to the steering is lost for about 0.7 -… Look up ODI 11437106 at NHTSA ↗ |
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| Unknown Or Other | 137.7%ODI 10781388 · 36,000 miWATER IS ACCUMULATING ON THE CARPET OF THE PASSENGER SIDE...BOTH FRONT AND REAR... HAPPENS AFTER A RAINFALL. CARPETS GET SOAKED. NO OTHER VISIBLE WATER DAMAGE ON THE INTERIOR. VEHICLE DOES HAVE A MOON ROOF. Look up ODI 10781388 at NHTSA ↗ | 96.2%ODI 10583709 · 30,182 miFOR THE LAST 4 YEARS, I'VE BEEN DEALING WITH MAJOR MECHANICAL AND NON-MECHANICAL ISSUES WITH MY VOLKSWAGEN (VW) PASSAT 2009, WHICH I BOUGHT BRAND NEW IN 2008. VW'S MECHANICS FOUND THAT MY CAR HAD DEFECTIVE PARTS IN IT, WHICH WERE THERE FROM THE TIME I BOUGHT IT. I HAVE HAD SO MANY PROBLEMS WITH THE CAR THAT I DON'T TRUST IT, EVEN THOUGH VW'S MECHANICS SAID THEY'VE EITHER FIXED OR REPLACED THE BAD PARTS, BUT EACH TIME I'VE TAKEN IT IN FOR REPAIRS IN THE PAST, I'VE HAD THE SAME PARTS REPAIRED OR REPLACED OVER AND OVER. A SUMMARY OF THESE ISSUE… Look up ODI 10583709 at NHTSA ↗ | 138.0%ODI 10371410 · 23,101 miDRIVING ON 267 EAST VIRGINIA IN MORNING PARKING BRAKE INDICATOR LIGHT CAME THEN CAR IMMEDIATELY WAS UNABLE TO ACCELERATE AND SHUT DOWN CAUSING NEAR LIFE ENDING ACCIDENT, NAVIGATED TO SIDE OF TOLL ROAD BASED ON FORWARD MOTION IN CAR AT WHICH TIME CAR COMPLETELY SHUT OFF AND WAS UNABLE TO START. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. AT TIME OF PICK UP ASS SERVICE MANAGER AT VW INDICATED THEY ARE AWARE THIS IS OCCURRING BUT HAVE NOT ISSUED A FULL RECALL. WHILE ON THE SIDE OF THE ROAD AFTER ALMOST BEING IN A TRAGIC ACCIDENT CAR WAS ALMOST CLIPP… Look up ODI 10371410 at NHTSA ↗ | 212.5%ODI 10984254MY SENSOR LIGHTS KEEP COMING ON AS WELL AS OTHER LIGHTS. THIS CAR ALSO HAS TROUBLE WITH THE ABS BRAKE CONTROL. FOR IT TO BE AN 2011, I HAVE HAD MORE TROUBLE WITH IT AND ON TOP OF THAT, I'M STILL TRYING TO PAY IT OFF. I'M AM GOING TO UPLOAD WHAT THE MECHANIC STATES NEED TO BE REPAIRED. SOME OF THIS HAS TO BE A RECALL CALL ON FOR SAFETY REASONS Look up ODI 10984254 at NHTSA ↗ | 316.4%ODI 10746726THE CAR WAS ON CRUISE CONTROL THEN ENGINE LIGHT CAME ON AND GLOW PLUG LIGHT STARTED FLASHING. ALSO A WINDING NOISE WAS HEARD WHEN ACCELERATING WHICH DID NOT ACCELERATE VERY WELL. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD NEED A TURBO WHICH WAS JUST REPLACED 20,000 MILES AGO, MECHATRONIC UNIT ,, AD BLUE HESTER KIT ,PARTICULATE FILTER PART . THE CAR IS 3 YEARS OLD I PUT ABOUT 35K MILES ON A YEAR. I SERVICE THE CAR RELIGIOUSLY NEVER HAVE MISSED REQUIRED SERVICE. OVER $6,000 DOLLAR REPAIR Look up ODI 10746726 at NHTSA ↗ | 7710.3%ODI 10573876 · 43,000 miTURBOCHARGER FAILED. DEALER IS FIXING UNDER WARRANTY. DEALER STATED THAT THERE HAVE BEEN ENOUGH TURBOCHARGER FAILURES ON THE DIESEL TDI THAT THEY ARE NOW STOCKING ALL TURBO PARTS FOR REPAIR. *TR Look up ODI 10573876 at NHTSA ↗ | 599.9%ODI 10811216 · 15,000 miEXPLODING SUNROOF WHILE DRIVING 55 MPH IN NORMAL WEATHER CONDITIONS; GLASS WAS PUSHED OUTWARD. Look up ODI 10811216 at NHTSA ↗ | 4016.5%ODI 10764079 · 3,000 miON THE 2015 VW PASSAT TDI THE HORN WILL NOT FUNCTION IF THE KEY ISN'T IN THE IGNITION. THEREFORE, IF A WOMAN OR CHILD IS IN DISTRESS AND NEED TO ALERT SOMEONE FOR HELP THAT PERSON CAN NOT DO SO IN THE MOST EFFICIENT MANNER WHICH WOULD BE TO BLOW THE HORN TO ALERT THE PUBLIC OR LAW ENFORCEMENT OF AN INCIDENT. EXAMPLE: IF A KID GETS LOCKED IN A CAR THEY CANT BLOW THE HORN TO NOTIFY SOMEONE. EXAMPLE: IF A WOMEN IS BEING ATTACKED OR THREATENED OF A ATTACK AND DROP HER KEYS OR IS STRUGGLING WITH SOMEONE IN HER CAR SHE CAN'T SOLICIT HELP. Look up ODI 10764079 at NHTSA ↗ | 1312.3%ODI 10864774 · 400 miI WAS SLOWING DOWN AND PULLING INTO A PARKING SPOT IN FRONT OF A RESTAURANT FOR LUNCH. MY 2016 VW PASST V6 SUDDENLY SWIRLED TO THE LEFT, JUMPED OVER CURBS, AND BUSTED ALL FOUR TIRES BECAUSE OF THE IMPACT. TOWED TO THE DEALER AND WAS TOLD THAT I COULD STEPPED ON GAS INSTEAD OF BREAK OT IT COULD BE THE PARKING ASSISTANCE TOOK OVER THE CONTROL OF THE CAR. WHEN THEY REPLACED MY TIRES,, THEY FOUND AN OPEN RECORD/CAMPAIGN AS DESCRIBED "96D6 2016-05-04 W-UPDATE - PARK ASSIST AND BLIND SPOT DETECTION (NVLW)." I AM NOT SURE WHAT THIS RECORD MEANS.… Look up ODI 10864774 at NHTSA ↗ | 2119.1%ODI 10994931 · 5,100 miI PREFACE THIS BY SAYING THIS IS MY FIRST KEYLESS CAR AND I DON'T LIKE IT. IT IS SOMETIMES CONFUSING AS TO WHETHER THE CAR IS RUNNING OR OFF AND THE IGNITION BUTTON LOOKS IDENTICAL IN BOTH SCENARIOS. ON JUNE 12, I PARKED MY CAR (IT WAS STATIONARY) AND TOOK MY DOG INTO HER DAY CARE CENTER. WHILE I WAS IN THERE, MY CAR APPARENTLY ROLLED OUT OF THE LOT AND CAME TO REST ON A SIDEWALK. THANKFULLY, NO ONE WAS INJURED AND ONLY THE BUMPER AND REAR LIGHT WERE IMPACTED. WHILE I THOUGHT I PUT THE CAR IN PARK, I MAY HAVE ACCIDENTALLY HAVE LEFT THE CAR I… Look up ODI 10994931 at NHTSA ↗ | 36.7%ODI 11299724THE FRONT ASSIST DOES NOT WORK WHEN THERE IS BAD WEATHER WHETHER SNOW OR RAIN. IF WATER COVER THE VW EMBLEM. THIS IS WHEN YOU WOULD THIS FEATURE THE MOST Look up ODI 11299724 at NHTSA ↗ | 18.3%ODI 11289555 · 9 miVEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR. Look up ODI 11289555 at NHTSA ↗ | 422.2%ODI 11360430 · 2,000 miPARK ASSIST NOT AVAILBLE. LOSS OF ENGINE POWER ON LEFT OR RIGHT TURN Look up ODI 11360430 at NHTSA ↗ | 15.6%ODI 11604412The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them. Look up ODI 11604412 at NHTSA ↗ | 17.7%ODI 11437106The steering tightens up at times when decelerating between 30 - 42 mph. This has occurred three times now since purchase of the vehicle new. My vehicle database feedback notes no repairs needed; just check of vehicle at 20,000 miles and oil change at 10,000 miles. I am subscribed to the vehicle's car-net data monitoring system since purchase of the vehicle new from the dealership. The monitoring system notes GPS location, speed travelling, etc. When this steering condition occurs it is as if power to the steering is lost for about 0.7 -… Look up ODI 11437106 at NHTSA ↗ |
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| Engine And Engine Cooling | 84.8%ODI 10254178 · 11,000 mi1. SLOWING TO STOP AT RED LIGHT. 15 FEET BEHIND ANOTHER CAR THAT WAS STOPPED, AND WITH MY FOOT FIRMLY ON THE BRAKE, THE ENGINE REVVED TO TOP SPEED AND THE BRAKE DID NOT STOP THE CAR. I BUMPED THE STOPPED CAR, PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. 2. NO DAMAGE TO EITHER CAR. POLICE WERE CALLED AND CAME OUT UNTIL TOW TRUCK ARRIVED. CAR TOWED TO DEALER WHERE THE CAR (9 MONTHS OLD AND 11000 MILES) WAS PURCHASED. 3. ONE WEEK LATER, THE DEALER SAID THEY COULD FIND NOTHING WRONG. THEY PAID FOR A RENTAL CAR FOR THE WEEK. I REFUSE TO DRI… Look up ODI 10254178 at NHTSA ↗ | 32.1%ODI 10357690 · 34,000 miPARKED CAR AND WENT INTO THE STORE TO SHOP AND APPROXIMATELY 10 MINUTES LATER SOMEONE SAID A CAR WAS ON FIRE AND THAT IT WAS A SILVER VW. MY HUSBAND WENT OUT AND FOUND THE WHOLE FRONT END ENGULFED IN FLAMES. *TR Look up ODI 10357690 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 30.6%ODI 10459414 · 32 miOUR NEW PASSAT HAS PROBLEM CONTROLLING THE CAR WHILE USING REVERSE ON A HILL. IT APPEARS THAT VW HAS TIED THE ACCELERATOR AND BRAKING FUNCTION TOGETHER IN A WAY THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE IN REVERSE. IF THE BRAKE IS PRESSED, THE ACCELERATOR IS DISENGAGED THUS ALLOWING THE ENGINE FALL TO AN IDLE AND NOT DEVELOP ANY THRUST. IF THE DRIVER IS USING BOTH FEET TO CONTROL THE VEHICLE, LEFT FOOT ON THE BRAKE, RIGHT FOOT ON THE ACCELERATOR WHILE DEPRESSING THE BRAKE, THE ENGINE DEVELOPS NO POWER EVEN IF THE ACCELERATOR IS D… Look up ODI 10459414 at NHTSA ↗ | 30.4%ODI 10575113 · 15,150 miJANUARY 2014: TURBOCHARGER FAILED ON MY 2013 VOLKSWAGEN PASSAT TDI. THE CAR FAILED IN THE EVENING, BUT THAT MORNING WHEN LEAVING FOR WORK, THE TURBO MADE A SPLIT SECOND CHOO-CHOO TRAIN WHISTLE, BUT CONTINUED TO FUNCTION, ALTHOUGH IT FELT LIKE THE TURBO WAS FREE-WHEELING AND NOT REALLY IN SYNC WITH THE ACTUAL BOOST. WHEN IT FAILED, THERE WAS A MUFFLED BANG, FOLLOWED BY A LOCOMOTIVE TYPE BLACK OILY SMOKE ROLLING OUT OF THE EXHAUST. I WAS ONLY 2 MILES FROM THE DEALERSHIP, SO I DROVE IT THERE IMMEDIATELY. WHEN STANDING ON THE THROTTLE, IT SOUNDED … Look up ODI 10575113 at NHTSA ↗ | 20.3%ODI 11487321 · 32,103 miThe contact owns 2014 Volkswagen Passat. The contact stated that puddles of oil could be found on the ground after parking the vehicle. The contact also stated that while making a turn in either direction the vehicle would wobble causing him to lose control of the vehicle. There was no warning light illuminated. Additionally, the contact stated that the tread in the driver’s and passenger’s side front tires were wearing excessively. The contact stated that the front tires had been replaced multiple times; however, the failure persisted. The con… Look up ODI 11487321 at NHTSA ↗ | 20.8%ODI 10824180 · 3,800 mi2015 VOLKSWAGEN PASSAT ERRATIC SHIFTING AND BRAKES EITHER TOO SOFT AND WON'T STOP QUICKLY OR THEY LOCK UP AND I CAN'T MOVE THE VEHICLE. THE PROBLEMS ARE MOSTLY IN TOWN DRIVING, BUT ONCE OCCURRED IN HIGHWAY DRIVING GOING UP A HILL WHILE PASSING. IN THAT INCIDENT THE TACHOMETER WENT FROM 2 TO 5 AS THE CAR LURCHED FORWARD. WHILE AT A STOP LIGHT, THE ENGINE REVVED UP AS IF I WERE PRESSING THE ACCELERATOR, ALTHOUGH I WAS NOT. AFTER THE CAMSHAFT WAS REPLACED, PER THE RECALL, THE VEHICLE PERFORMED EVEN MORE POORLY THAN BEFORE. THE VEHICLE BEGAN SHAK… Look up ODI 10824180 at NHTSA ↗ | 10.9%ODI 11397873 · 45,000 miTL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT OVERHEARD AND ABNORMAL NOISE AS THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS APPROACHING A HILL AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE PASSENGER'S SIDE BRAKE PADS AND ROTOR WERE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN TAKEN TO HILEY VOLKSWAGEN OF HUNTSVILLE (694… Look up ODI 11397873 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 15.6%ODI 11528305 · 7,000 miThe contact owns a 2020 Volkswagen Passat. The contact stated while driving at various speeds, the vehicle made abnormal sounds. The contact stated that the vehicle started independently, and the Driver Assist function engaged independently. Additionally, the contact stated that the vehicle was swerving unintendedly and would vibrate while driving. The vehicle was taken to the dealer several times; however, the dealer informed the contact that they could not duplicate the failure. The dealer later replaced the brake rotors; however, the failure… Look up ODI 11528305 at NHTSA ↗ | 15.6%ODI 11678501 · 37,995 miThe contact owns a 2021 Volkswagen Passat. The contact stated that while stopped at a red traffic light, the engine stalled. The low oil pressure and the battery warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to a local independent mechanic, where it was diagnosed that the piston ring and engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,995. Look up ODI 11678501 at NHTSA ↗ | 00.0%No examples available for this selection. |
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| Engine And Engine Cooling:Engine | 00.0%No examples available for this selection. | 10.7%ODI 10327258 · 10,430 miTHE VEHICLES MOTOR BEGAN MAKING AN IRREGULAR NOISE ( SOUNDED LIKE AN AIRPLANE ENGINE) BETWEEN 2-3RPMS AND THERE WAS SERIOUS VIBRATION THROUGH THE ENTIRE VEHICLE. THE VEHICLE CHUGGED ALONG AT LOW SPEEDS AND THE STEERING WAS DIFFICULT AND NOT THAT RESPONSIVE. THERE WAS SERIOUS VIBRATION THROUGH THE VEHICLE WAS LEFT AT THE SERVICE CENTER ON FRIDAY AS IT WAS LATE IN THE DAY. UPON RETURNING ON MONDAY MORNING, THE TECHNICIAN INFORMED ME THAT THE MOTOR MOUNT BOLTS (TWO) WERE MISSING AND THE THREADS FOR EACH WAS COMPLETELY STRIPPED. THE MOTOR WAS … Look up ODI 10327258 at NHTSA ↗ | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. | 00.0%No examples available for this selection. |
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