Auto Recall Watch
U.S. public vehicle records

2014 Volkswagen ROUTAN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

0 distinct recall campaigns

47,500 mi median reported failure mileage

Scope: 2014 model year. Data updated: . 2 complaints include usable failure mileage. View data status.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues150.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
1
Seats:Front Assembly:Head Restraint
1
Component breakdown data
CategoryCount
Electrical System1
Seats:Front Assembly:Head Restraint1

Electrical System: 1; Seats:Front Assembly:Head Restraint: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
1
2021
1
Complaints over time data
CategoryCount
20161
20211

2016: 1; 2021: 1

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10897876 · 2016-08-23 (August 23, 2016)

VW ROUTANS ARE KNOWN BY THE MANUFACTURER TO HAVE THE TOTALLY INTEGRATED POWER MODULE OR "TIPM" FAIL CAUSING THE ELECTRICAL SYSTEM TO SHUTDOWN. THIS FAILURE IS RANDOM AND HAPPENS WITH NO WARNING. MY PERSONAL VEHICLE EXPERIENCED THIS FAILURE WHILE PULLING UP TO A STOP SIGN AND LOSING ALL POWER. THE ENGINE DID RESTART AFTER CYCLING THE IGNITION SWITCH AND DROVE FINE AFTERWARDS. THE ROUTAN IS A JOINT VENTURE VEHICLE WITH CHRYSLER WHO HAS HAD THE SAME "TIPM" ISSUES AND HAS ISSUED RECALLS TO CORRECT THE SAFETY CONCERN AS THIS EVENT COULD HAPPEN …

Owner-reported narrative. 48,000 miles reported. Look up ODI 10897876 at NHTSA ↗

Owner report 11404427 · 2021-03-23 (March 23, 2021)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL SOUND BEFORE THE DRIVER'S SIDE HEADREST DEPLOYED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888)786-6360) AND SCHUMACHER BUICK GMC OF NORTH PALM BEACH (3720 NORTHLAKE BLVD SUITE C, PALM BEACH GARDENS, FL 33403, (561)935-4212) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE …

Owner-reported narrative. 47,000 miles reported. Look up ODI 11404427 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2 unique complaints in this selection. Analysis snapshot: 2026-10-01.

100.0%Usable mileage2 / 2 records
100.0%Valid incident date2 / 2 records
100.0%Valid filing date2 / 2 records
100.0%Ordered incident and filing dates2 / 2 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2008200920102011201220132014
Electrical System
00.0%

No examples available for this selection.

14750.0%
ODI 10288990 · 1,719 mi

DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR

Look up ODI 10288990 at NHTSA ↗

14560.4%
ODI 10367104 · 2,800 mi

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT A CRASH WOULD RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS RE-FLASHED AND THE ABS MODULE WAS REPLACED; THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER BUT HAD YET TO BE CONTACTED. THE FAILURE MILEAGE WAS 2,800.

Look up ODI 10367104 at NHTSA ↗

11163.4%
ODI 10491583 · 30,852 mi

DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI…

Look up ODI 10491583 at NHTSA ↗

3961.9%
ODI 10510832 · 10,735 mi

MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR

Look up ODI 10510832 at NHTSA ↗

228.6%
ODI 10886240 · 9,500 mi

ENGINE WON'T START WHEN BRAKE PEDAL IS DEPRESSED WHILE VAN IS PARKED IN DRIVEWAY, GARAGE, AT GAS STATION, AT SORE PARKING LOT; ALARM HORN SOUNDS FOR NO REASON WHEN VAN IS PARKED; DOORS LOCK WHEN EXITING VEHICLE YET NO LOCK/FOB HAS BEEN PRESSED LOCKING BOTH ELDERLY PARENTS INSIDE VAN WHEN TEMPS. WERE -5 DEGREES OUTSIDE; ENGINE ONLY STARTS WHEN REMOTE START BUTTON ON KEY FOB IS USED, THEN THE ALARM HORN SOUNDS UNTIL VAN IS TURNED OFF AND RESTARTED. THE ISSUE IS CLEARLY THE T.I.P.M. MODULE WHICH HAS BEEN AN ISSUE ON SEVERAL CHRYSLER-BASED PRODUCTS…

Look up ODI 10886240 at NHTSA ↗

150.0%
ODI 10897876 · 48,000 mi

VW ROUTANS ARE KNOWN BY THE MANUFACTURER TO HAVE THE TOTALLY INTEGRATED POWER MODULE OR "TIPM" FAIL CAUSING THE ELECTRICAL SYSTEM TO SHUTDOWN. THIS FAILURE IS RANDOM AND HAPPENS WITH NO WARNING. MY PERSONAL VEHICLE EXPERIENCED THIS FAILURE WHILE PULLING UP TO A STOP SIGN AND LOSING ALL POWER. THE ENGINE DID RESTART AFTER CYCLING THE IGNITION SWITCH AND DROVE FINE AFTERWARDS. THE ROUTAN IS A JOINT VENTURE VEHICLE WITH CHRYSLER WHO HAS HAD THE SAME "TIPM" ISSUES AND HAS ISSUED RECALLS TO CORRECT THE SAFETY CONCERN AS THIS EVENT COULD HAPPEN …

Look up ODI 10897876 at NHTSA ↗

Engine
00.0%

No examples available for this selection.

7826.5%
ODI 10481360 · 57,000 mi

10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR

Look up ODI 10481360 at NHTSA ↗

4518.8%
ODI 10459663 · 29,000 mi

THIS IS THE THIRD EXPERIENCE WE HAVE HAD OF OUR CAR SHUTTING OFF ALL OF THE SUDDEN. THE FIRST TIME IT HAPPENED I COULD HARDLY PULL THE CAR OFF THE ROAD BECAUSE WHEN IT SHUT OFF I WAS ON THE HIGHWAY AND WAS VERY DIFFICULT TO STEER OF THE ROAD. THE SECOND AND THIRD TIME THIS HAPPENED I WAS IN TOWN AND ALSO HAD A HARD TIME PULLING OVER. AFTER EACH INCIDENT I HAD TO TURN KEY TO OFF POSITION PUT CAR IN PARK AND RESTART IT. THEN IT SEEMED TO BE OK UNTIL THE NEXT TIME IT HAPPENED. THIS IS VERY SCARY AND COULD CAUSE AN ACCIDENT. I AM SCARED TO DRIVE TH…

Look up ODI 10459663 at NHTSA ↗

4827.4%
ODI 10491583 · 30,852 mi

DRIVING DOWN I70 WEST BOUND GOING 70 MPH IN INDIANA AND ENGINE TURNED OFF LOST POWER EVERY LIGHT ON DASH CAME ON AND THE WAS A BLINKING RED LIGHT IN CENTER OF DASH. SOME HOW I MADE IT OVER TO THE EDGE OF THE ROAD AND PUT IT IN PARK. THE VAN WOULD NOT START. I NOTICED I WAS ON THE WHITE LINE AND WANTED TO MOVE THE VAN OVER MORE, BUT I COULD NOT GET THE VAN INTO NEUTRAL. I COULD FEEL THE EVERY CAR AND TRUCK DRIVE BY. I WAS SCARED FOR MY LIFE. I WAS TRAVELING WITH MY WIFE AND 3 CHILDREN UNDER FIVE ON THE COLDEST DAY OF THE YEAR. I KEPT THI…

Look up ODI 10491583 at NHTSA ↗

2133.3%
ODI 10898509 · 78,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND TURN THE STARTER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Look up ODI 10898509 at NHTSA ↗

342.9%
ODI 11000862 · 74,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN ROUTAN. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHOOK, JERKED, AND MISFIRED WHILE THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAWK VOLKSWAGEN LOCATED AT 2861 W JEFFERSON ST JOLIET, IL 60435 [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.

Look up ODI 11000862 at NHTSA ↗

00.0%

No examples available for this selection.

Service Brakes
00.0%

No examples available for this selection.

3812.9%
ODI 10461184 · 4,000 mi

WE BOUGHT THIS VEHICLE IN APRIL OF 2009 BASED ON ALL OF THE "SAFETY FEATURES" AND AS IT TURNS OUT HAS BEEN ONE OF THE MOST UNSAFE VEHICLE I HAVE EVER OWNED. SINCE PURCHASE WE HAVE HAD THE ROTORS CUT 2X AND REPLACED ONCE DUE TO VIOLENT SHAKING IN FRONT END WHEN BRAKING AT ANY SPEED. THE FIRST TIME WE WERE TOLD THIS WAS DUE TO THE VEHICLES SITTING IN THE RAIN FOR A PERIOD OF TIME . WHAT ??? THAT MAY BE THE MOST AGGRAVATING OF ALL WHICH IS THAT VW WOULD RATHER ASSUME YOU ARE STUPID ENOUGH TO BELIEVE THAT. ANOTHER ISSUE HAS BEEN THAT THE HEAD UNIT …

Look up ODI 10461184 at NHTSA ↗

239.6%
ODI 10483410 · 11,418 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES. THE REAR ROTORS BECAME WARPED NUMEROUS TIMES AND THE DEALER REPLACED THE ROTORS FOUR TIMES. THE TRANSMISSION WOULD CAUSE THE VEHICLE TO LUNGE ABRUPTLY WHEN THE GEAR WAS SHIFTED FROM REVERSE TO DRIVE. ADDITIONALLY, THE FOG LIGHT ASSEMBLY BECAME OVERHEATED AND BURNED SEVERAL TIMES. THE PLASTIC ON THE FRONT PASSENGER SIDE DOOR BECAME FRACTURED AND CAUSED THE CONTACT TO SUSTAIN LACERATIONS TO THE RIGHT HAND AND FINGERS. THE VEHICLE WAS …

Look up ODI 10483410 at NHTSA ↗

158.6%
ODI 10519965 · 8,000 mi

WV 2011 ROUTAN. WHEN THE REAR TIRES/BRAKES GET WET EITHER BY RAIN OR WASHING, AND THE PARKING BRAKE IS APPLIED, THE BRAKES WILL NOT RELEASE WHEN YOU UNLOCK THE PARKING BRAKE PEDAL, DEALER KEPT THE VEHICLE OVERNIGHT AND SOAKED REAR BRAKES WITH GARDEN HOSE AND APPLIED PARKING BRAKES, NEXT MORNING IT WOULD NOT UNLOCK, DEALER REPLACED BRAKE PAD, TOOK VEHICLE AND WENT HOME SAME THING AFTER RAIN, THIS IS THE 8TH TIME I HAVE BEEN STRANDED IN PARKING LOTS DUE TO THIS, TOOK BACK TO DEALER WHO THEN REPLACED REAR BRAKES CALIPER, WENT HOME AND SAME THING …

Look up ODI 10519965 at NHTSA ↗

711.1%
ODI 10510832 · 10,735 mi

MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR

Look up ODI 10510832 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Steering
00.0%

No examples available for this selection.

3411.6%
ODI 10288990 · 1,719 mi

DRIVING APPROXIMATELY 25MPH WHEN THE ONE MONTH OLD VEHICLE JUST SUDDENLY FELT LIKE SOMEONE SLAMMED ON THE BRAKES. THE VEHICLE CAME TO A HALT. THE MOTOR WAS STILL RUNNING. I GOT IN THE CAR AGAIN TO MOVE IT OUT OF THE WAY AND THE SAME THING OCCURRED. IMMEDIATELY HAD IT TOWED TO THE VOLKSWAGEN DEALERSHIP. THERE IT STAYED FOR 13 DAYS. THE FOLLOWING PROBLEMS WERE REPAIRED/REPLACE: FAULTY TRANSMISSION SENSOR, REPLACED SENSOR. ALSO, ABS STEERING ANGLE SENSOR ERRATIC PERFORMANCE. FAULTY STEERING ANGLE SENSOR. REPLACED SENSOR. *TR

Look up ODI 10288990 at NHTSA ↗

239.6%
ODI 10356966 · 659 mi

TL* THE CONTACT OWNS 2010 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE TRANSMISSION AND STEERING GOES OUT ON THE VEHICLE. THE VEHICLE WILL STOP WHILE DRIVING AT ANY SPEED AND THE STEERING WILL FAIL. IF THE VEHICLE IS TURNED OFF AND RE-STARTED THE TRANSMISSION WILL WORK, BUT THE VEHICLE WILL CONTINUE TO SHIFT VERY HARD AND THERE IS A LOUD BANGING SOUND AND IT FEELS LIKE SOMEONE HIT THE VEHICLE. THE VEHICLE GIVES NO WARNING BEFORE THE FAILURES OCCUR. THE DEALER HAS INSPECTED THE VEHICLE AND STATED THAT THEY CANNOT FIND ANY PROBLEMS WITH THE TR…

Look up ODI 10356966 at NHTSA ↗

116.3%
ODI 10421300 · 4,000 mi

HAD THE VAN LESS THAN 3 MONTHS AND TOOK IT IN FOR SERVICE - BRAKES SQUEAKING AND STEERING PULLING TO RIGHT W/ONLY 4K MILES. FOUND OUT STEERING BOOT WAS "DISINTEGRATED" AND NEEDED TO BE REPLACED, ALONG WITH STEERING PUMP AND RELATED PARTS. DEALERSHIP HAD NO EXPLANATION AS TO WHY THE DAMAGE OCCURRED OR WHAT COULD HAVE CAUSED IT. MY VAN WAS IN THE SHOP FOR 28 DAYS WAITING FOR AVAILABLE PARTS AND COMPLETING REPAIRS. I HAVE ONLY HAD MY VAN BACK A WEEK AND IT'S PULLING TO THE RIGHT AGAIN. ALSO, A/C DOESN'T COOL CONSISTENTLY - FADES IN AND OUT. …

Look up ODI 10421300 at NHTSA ↗

812.7%
ODI 10510832 · 10,735 mi

MY HUSBAND WAS AT A LIGHT AND PRESSED THE GAS TO GO, WHEN HE NOTICED THAT HE ENTIRE VEHICLE HAD TURNED OFF. STEERING, BRAKES, AND ALL ELECTRICAL. IT TOOK HIM A WHILE TO REALIZE WHAT WAS HAPPENING, BUT THEN HE TRIED TURNING THE VAN OFF AND BACK ON, AND IT STARTED RIGHT BACK UP. HE THOUGHT IT A FREAK OCCURRENCE. *TR

Look up ODI 10510832 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Power Train
00.0%

No examples available for this selection.

165.4%
ODI 10522951 · 63,000 mi

WHERE TO BEGIN WITH THIS CAR. ALL 4 VALVE STEMS NEEDED TO BE REPLACED. I WAS LOSING PRESSURE IN MY TIRES, AND MECHANIC SAID THEY WERE CORRODED. THEN MY TIPTRONICS DID NOT WORK, ALSO WHEN YOU SHIFTED IN TO GEAR, IT DIDN'T WANT TO MOVE. HAD THE WHOLE SHIFTING LEVER COMPONENT REPLACED. LOTS OF TROUBLE WITH THE DOORS NOT OPENING RIGHT, THEN WHEN CLOSING THE SENSOR DOESN'T ALWAYS WORK. ALMOST HAD MY KIDS GET CAUGHT IN THE DOOR. IF THE CAR IS EVEN ON THE SLIGHTEST SLOPE THE DOOR WON'T CLOSE. WHILE DRIVING DOWN THE ROAD AT 55MPH THE CAR JUST SHUT OF…

Look up ODI 10522951 at NHTSA ↗

166.7%
ODI 10332677

THIS COMPLAINT IS REGARDING MY NEW 2010 VOLKSWAGEN ROUTAN, THE CAR IS UNDER TWO MONTHS OLD. THE ACCIDENT OCCURRED AFTER I PULLED INTO MY DRIVEWAY AND I PUT THE CAR IN PARK AND LEFT THE KEYS IN THE ENGINE BECAUSE I WAS GOING TO RUN INTO OPEN THE GARAGE.... I WANTED TO GET A PUPPY OUT OF THE REAR OF THE CAR FIRST SO I WENT AND STOOD BEHIND THE CAR BUT IT WAS LOCKED (CLEARLY IN PARKED.) I THEN WENT TO THE DRIVERS SIDE TO HIT THE UNLOCK SWITCH ON THE DOOR AND THE CAR STARTED REVERSING AND I WAS JUST CAUGHT REALLY OFF GUARD SO I TRIED TO JUMP IN…

Look up ODI 10332677 at NHTSA ↗

179.7%
ODI 10435306

MY SISTER BOUGHT A VW ROUTAN SE 2011 SIX MONTHS AGO. RECENTLY, WE HAVE EXPERIENCED A "SAFETY PROBLEM" WITH THE VEHICLE ESPECIALLY WHEN WE ARE TRYING PARK IT ON A (STEEP DOWNHILL) BETWEEN TWO CARS IN SAN FRANCISCO. WHEN THE TRANSMISSION IS PUT IN REVERSE AND THE DRIVER IS BACKING UP TO PARK BETWEEN THE TWO CARS ON A STEEP DOWNHILL, THE VW ROUTAN MOVES FORWARD APPROXIMATELY ONE FOOT PRIOR TO BACKING UP AND WE FEEL ABNORMAL VIBRATIONS IN THE TRANSMISSION/ENGINE. PLUS, IF YOU DO NOT PRESS ANY GAS WHEN THE TRANSMISSION IS PUT IN REVERSE, THE CAR ACT…

Look up ODI 10435306 at NHTSA ↗

711.1%
ODI 10577107 · 700 mi

WE HAVE NOTICED THAT THE NEW CAR HAS BEING PROBLEM SHIFTING GEARS AND HAVE BEEN TAKING IT TO THE SHOP SEVERAL TIMES JUST TO BE TOLD THAT THEY DO NOT SEE ANY PROBLEMS. MAY 2013 WE HAVE RECEIVED A RECALL MENTIONING HARSH 1-3 UP SHIFTS AND ERROR IN THE TORQUE MANAGEMENT SOFTWARE, WHICH WILL APPLY MORE PRESSURE TO THE CLUTCH. WE TOOK IT IN AND WERE TOLD THEY HAVE NOT RECEIVED THE RECALL LETTER YET. AT SOME POINT THEY AGREED TO UPDATE THE SOFTWARE, HOWEVER THAT MADE THE PROBLEM WORSE. THE CAR IS NOT MOVING AND WHEN WE GIVE MORE GAS IT WILL ACCELERA…

Look up ODI 10577107 at NHTSA ↗

228.6%
ODI 11426930 · 128,000 mi

The contact owns a 2013 Volkswagen Routan. The contact stated while driving 50 mph, he started to hear an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact was able to continue driving to his destination. The contact stated that he replaced the intake manifold and the check engine warning light disappeared. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact also called a second local dealer Volkswagen of St. Augustine (…

Look up ODI 11426930 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
00.0%

No examples available for this selection.

155.1%
ODI 10267716 · 4,000 mi

WE RECENTLY PURCHASED A 2009 VOLKSWAGEN ROUTAN SE WITH BOTH DRIVER AND PASSENGER AUTOMATIC SLIDING DOORS. OUR 4 YEAR OLD SON WENT TO OPEN THE REAR PASSENGER SIDE DOOR BY PULLING ON THE HANDLE, AND AT THE SAME TIME MY HUSBAND WENT TO OPEN THE DOOR BY PUSHING THE "DOOR OPEN" BUTTON ON THE KEY. AS A RESULT OF THIS, THE DOOR ENDED UP CLOSING COMPLETELY, AND LATCHING, ON MY SON'S HAND. IT ALSO WOULD ONLY OPEN ONCE MY HUSBAND FORCEFULLY PULLED THE DOOR OPEN. OF COURSE HIS HAND IMMEDIATELY SWELLED UP AND WE VISITED THE EMERGENCY DEPARTMENT, HAD XRAY'…

Look up ODI 10267716 at NHTSA ↗

187.5%
ODI 10677066 · 51,186 mi

THIS WILL BE THE THIRD TIME THAT MY FIANCE AND I ARE EXPERIENCING THIS PROBLEM. I HAVE TAKEN MY VAN BACK TO THE DEALERSHIP THE FIRST WEEK OF JANUARY 2015, IT HASN'T BEEN 2 WEEKS AND THE PROBLEM HAS COME BACK. THE VAN IS GOING BACK TO THE DEALERSHIP TO GET FIXED. THIS MORNING THE WINDSHIELD WIPERS TURNED ON AND WON'T TURN OFF OR STOP WHEN WE TURN THE SWITCH TO TURN OFF, THE TURNING SIGNAL BLINKERS, AND THE HEATED SEATS WON'T TURN ON AT ALL. WE CALLED THE DEALERSHIP AND THEY SAID THE MANUFACTURE FIXED IT BUT THEY DON'T UNDERSTAND WHY IT'S HAPPENI…

Look up ODI 10677066 at NHTSA ↗

179.7%
ODI 10836522 · 65,000 mi

MULTIPLE INSTANCES. VEHICLE SHUTS OFF WHILE DRIVING AND WILL RESTART AFTER SITTING FOR AN HOUR OR TWO. THE FIRST INSTANCE OCCURRED WHILE TRAVELING ON A BUSY INTERSTATE AT 65 MPH. I HAD A SEMI TO THE RIGHT AND ANOTHER SEMI BEHIND ME WHEN THE VEHICLE STALLED. VERY SCARY! I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY COULD NOT GET THE PROBLEM TO REPEAT. NO REPAIR WAS MADE. THIS PROBLEM RECURS EVERY 6-10 DAYS. I JUST PURCHASED THIS VEHICLE ABOUT A MONTH AGO WITH 65,000 MILES ON IT.

Look up ODI 10836522 at NHTSA ↗

711.1%
ODI 10969276 · 97,000 mi

THE PROBLEM STARTED WITH THE CAR NOT STARTING ON VARIOUS OCCASIONS. I JUST THOUGHT IT WAS A FLUKE. THEN IT DIED ON ME MULTIPLE TIMES WHILE DRIVING VARIOUS SPEEDS UPWARD OF 70 MPH. EVERYTHING WOULD TURN OFF AND THEN I WOULD PULL OVER AND IT WOULD START RIGHT BACK UP. UPON THOSE THINGS HAPPENING I DECIDED TO TAKE IT IN. AS I WAS HEADING HOME ON THE HIGHWAY GOING ABOUT 75 MPH THE CAR ACCELERATED WITHOUT ME TOUCHING THE GAS AND THEN THE TRANSMISSION DROPPED AND IT DIED. VERY SCARY. I TOOK IT IN AND THEY CONCLUDED THAT IT WAS SOMETHING TO DO WITH TH…

Look up ODI 10969276 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Fuel/Propulsion System
00.0%

No examples available for this selection.

41.4%
ODI 10481360 · 57,000 mi

10/7/12: ENTERING ONTO ROAD, BEGAN ACCELERATION UP TO 20/25 MPH -THEN ALL POWER, CONTROLS DEAD. LOST POWER STEERING AND COASTED INTO PARKING LOT. SHUT CAR DOWN, FLOODED/PUMPED ACCELERATOR PEDAL. DIFFICULTY STARTING BUT WORKED, DROVE LIKE NORMAL, AGAIN. 10/14/12: TURNING FROM SIDESTREET, ON TO MAIN STREET -GOING 20 MPH. LOST ALL POWER AGAIN-MANUALLY TURNED COASTED CAR INTO LEFT MIDDLE TURNING LANE. RE-STARTED, OPERATED NORMAL. *TR

Look up ODI 10481360 at NHTSA ↗

41.7%
ODI 10763450 · 90,000 mi

IN APRIL 2015 THE CHECK ENGINE LIGHT CAME ON IN MY 2010 VW ROUTAN, MAYBE A WEEK OR SO LATER IT STARTED TO STALL WHILE I WAS DRIVING IT. I TOOK IT TO AN IMPORT DEALER LOCALLY TO HAVE IT LOOKED AT AND WAS TOLD THAT THE EGR VALVE WAS BAD. THEY REPLACED IT, WHICH COST ME $400, AND PUT A NEW GAS CAP ON IT. IN JULY THE ENGINE LIGHT CAME ON AGAIN, HAD THE CODES RUN AT A PARTS STORE AND IT WAS THE EGR VALVE AGAIN. TOOK IT BACK TO THE SHOP THAT DID THE FIRST REPAIR BECAUSE IT STILL HAD A PARTS AND LABOR WARRANTEE WITH THEM. THEY REPLACED IT AGAIN. NOW, …

Look up ODI 10763450 at NHTSA ↗

3922.3%
ODI 10626580 · 60,000 mi

7/2/14 - AFTER BEING IDLE FOR 1HR THE CAR WOULD NOT START. AFTER SEVERAL REPEAT ATTEMPTS IT DID. IT WOULD CRANK AS NORMAL, NO DASHBOARD WARNING LIGHTS EVER CAME ON. 8/8/14 - AFTER 3HRS OF HIGHWAY DRIVING WE STOPPED TO FILL UP WITH GAS. ECO FUEL NEVER USED THE SAME CRANK ISSUE OCCURRED AS 7/2. 8/9/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START UNTIL REPEATED TRIES. I BROUGHT TO DEALERSHIP, THEY COULD NOT GET THE PROBLEM TO REPEAT AND SUSPECTED THE TPIM MODULE. 8/10/14 - AFTER 8HRS IDLE TIME THE VAN WOULD NOT START. WHEN IT FINALLY DID I…

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812.7%
ODI 11041088 · 60,800 mi

TAKATA RECALL. HAVING PROBLEMS STARTING VAN ON FIRST TRY. VAN WILL STALL A FEW TIMES BEFORE STARTING. SOMETIMES THE BATTERY IS DRAIN. BATTERY HAS BEEN TESTED=GOOD! THIS HAS BEEN HAPPENING FOR 3 MONTHS. I AFTER READING AND RESEARCHING I COME TO A CONCLUSION THAT IT IS THE TIPM FUEL RELAY!

Look up ODI 11041088 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

124.1%
ODI 10639576 · 54,694 mi

WHILE DRIVING IN JACKSONVILLE FLORIDA ON HIGHWAY, WIPERS SUDDENLY CAME ON, ALL IDIOT LIGHTS BEGAN TO BLINK, HEADLIGHTS BEGAN FLASHING OFF AND ON, BEEPING SOUND LIKE WHEN DOOR IS OPEN, THE VAN SUDDENLY DIED AND I WAS UNABLE TO BRAKE, STEER OR CONTROL VEHICLE. THE VAN WAS TOWED TO VW DEALERSHIP THE PROBLEM WAS FOUND TO BE THE SLIDING DOOR HARNESS WHICH WAS INTERFERING WITH NORMAL OPERATION OF THE ELECTRICAL SYSTEM. REPLACED SLIDING DOOR HARNESS AND FAILED BATTERY. WHEN I QUESTIONED THE FAULTY PART POSSIBLY BEING A RECALL ISSUE I WAS TOLD IT W…

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93.8%
ODI 10818389 · 64,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN ROUTAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE ESP WARNING INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.

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126.9%
ODI 10819083 · 20,000 mi

INTERMITTENT STARTS AN STOPS TURN KEY WON`T START SOMETIMES TROUBLE STARTED IN 2012 TOOK IT TO SHOP DIDN`T ACT UP FOR THEM SAID NOTHING WAS WRONG SO I SORT OF LIVED WITH IT IT ALWAYS STARTED AFTER A FEW TRIES BUT LATLEY IT START TURNING OFF WHILE IM DRIVING WENT TO DEALER TOLD ME THEY NEVER HEARD OF SUCH A THING HAPPENING I TCAME HOME AN GOOGLED IT THERE WERE 2 RECALLS FOR THAT REASON FOR 2009 AN2010 VANS I BELIEVE THEY OUT RIGHT LIED TO ME APPARENTLY THE FIRST QUICK FIX RECALL GOT PUT IN MY VAN PLEASE HELP ME I`VE HAD 2 CLOSE CALLS ON THE HI…

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11.6%
ODI 11154490 · 70,000 mi

TIPM - THE TIPM IN THE ROUTAN HAS BEEN NOTED AS MALFUNCTIONING ON MANY ONLINE FORUMS. MY TIPM MALFUNCTIONED AND MY VEHICLE SUDDENLY STOP ON A HIGHWAY WHILE DRIVING. THIS IS VERY DANGEROUS.

Look up ODI 11154490 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range48,000 mi1 (sparse)
ODI 10897876 · 48,000 mi

VW ROUTANS ARE KNOWN BY THE MANUFACTURER TO HAVE THE TOTALLY INTEGRATED POWER MODULE OR "TIPM" FAIL CAUSING THE ELECTRICAL SYSTEM TO SHUTDOWN. THIS FAILURE IS RANDOM AND HAPPENS WITH NO WARNING. MY PERSONAL VEHICLE EXPERIENCED THIS FAILURE WHILE PULLING UP TO A STOP SIGN AND LOSING ALL POWER. THE ENGINE DID RESTART AFTER CYCLING THE IGNITION SWITCH AND DROVE FINE AFTERWARDS. THE ROUTAN IS A JOINT VENTURE VEHICLE WITH CHRYSLER WHO HAS HAD THE SAME "TIPM" ISSUES AND HAS ISSUED RECALLS TO CORRECT THE SAFETY CONCERN AS THIS EVENT COULD HAPPEN …

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Seats:Front Assembly:Head RestraintToo few reports for a range47,000 mi1 (sparse)
ODI 11404427 · 47,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL SOUND BEFORE THE DRIVER'S SIDE HEADREST DEPLOYED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888)786-6360) AND SCHUMACHER BUICK GMC OF NORTH PALM BEACH (3720 NORTHLAKE BLVD SUITE C, PALM BEACH GARDENS, FL 33403, (561)935-4212) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE …

Look up ODI 11404427 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-080None

No examples available for this selection.

2026-090None

No examples available for this selection.

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 21 reports

2013: 1 complaints · 2014: 1 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2013001
2014001
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2013700
2014200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemSeats:Front Assembly:Head Restraint
Electrical System—0
Seats:Front Assembly:Head Restraint0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

1 patterns with matching reports.

Warning lights and dashboard alerts

1 mentions · 50.0% of complaints

Median mileage: 47,000 mi (1 usable records).

ODI 11404427 · 47,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE REVERSING, THERE WAS AN ABNORMAL SOUND BEFORE THE DRIVER'S SIDE HEADREST DEPLOYED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THERE WAS NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888)786-6360) AND SCHUMACHER BUICK GMC OF NORTH PALM BEACH (3720 NORTHLAKE BLVD SUITE C, PALM BEACH GARDENS, FL 33403, (561)935-4212) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE …

Look up ODI 11404427 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b