The contact owns a 2016 Volvo S60 Cross Country. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and there was smoke coming from the rear of the vehicle. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle started shaking and failed to accelerate as intended. The vehicle was towed to a dealer approximately five times, and an oil consumption test was performed. The contact also stated that the check engine warning light i…
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V849000 · Latches/Locks/Linkages:Doors:Latch
Reported: 2019-11-26 (November 26, 2019)
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-09-30.
100.0%Usable mileage1 / 1 records
100.0%Valid incident date1 / 1 records
100.0%Valid filing date1 / 1 records
100.0%Ordered incident and filing dates1 / 1 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2011
2012
2013
2014
2015
2016
2017
2018
Engine
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
00.0%
No examples available for this selection.
1100.0%ODI 11608924 · 79,000 mi
The contact owns a 2016 Volvo S60 Cross Country. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and there was smoke coming from the rear of the vehicle. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle started shaking and failed to accelerate as intended. The vehicle was towed to a dealer approximately five times, and an oil consumption test was performed. The contact also stated that the check engine warning light i…
My vehicle is experiencing the exact failure described in Volvo Recall R89978 (NHTSA Campaign 19V849000), but my VIN is excluded. The door intermittently fails to unlock or latch properly, presenting a major occupant safety hazard. I ask that you expand the recall because my car is obviously affected. It is the passenger side door lock.
THE INTERIOR AROUND THE FRONT WINDSHIELD IMPAIRS YOUR ABILITY TO SEE CERTAIN OBJECTS CLEARLY. THE SUSPENSION IS VERY TIGHT TO THE POINT THAT YOU MAY FEEL LIKE YOU ARE LOOSING CONTROL OF THE CAR. ALSO THE CRUISE CONTROL DOES NOT RECOGNIZE VEHICLES ENTERING FROM ANOTHER LANE OR WHEN THE CAR IS TURNING.
THE INTERIOR AROUND THE FRONT WINDSHIELD IMPAIRS YOUR ABILITY TO SEE CERTAIN OBJECTS CLEARLY. THE SUSPENSION IS VERY TIGHT TO THE POINT THAT YOU MAY FEEL LIKE YOU ARE LOOSING CONTROL OF THE CAR. ALSO THE CRUISE CONTROL DOES NOT RECOGNIZE VEHICLES ENTERING FROM ANOTHER LANE OR WHEN THE CAR IS TURNING.
THE INTERIOR AROUND THE FRONT WINDSHIELD IMPAIRS YOUR ABILITY TO SEE CERTAIN OBJECTS CLEARLY. THE SUSPENSION IS VERY TIGHT TO THE POINT THAT YOU MAY FEEL LIKE YOU ARE LOOSING CONTROL OF THE CAR. ALSO THE CRUISE CONTROL DOES NOT RECOGNIZE VEHICLES ENTERING FROM ANOTHER LANE OR WHEN THE CAR IS TURNING.
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Engine
Too few reports for a range
79,000 mi
1 (sparse)
ODI 11608924 · 79,000 mi
The contact owns a 2016 Volvo S60 Cross Country. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and there was smoke coming from the rear of the vehicle. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle started shaking and failed to accelerate as intended. The vehicle was towed to a dealer approximately five times, and an oil consumption test was performed. The contact also stated that the check engine warning light i…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-10
0
None
No examples available for this selection.
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
0
None
No examples available for this selection.
2026-07
0
None
No examples available for this selection.
2026-08
0
None
No examples available for this selection.
2026-09 (partial)
0
None
No examples available for this selection.
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2017: 0 complaints · 2018: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2017
0
0
0
2018
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2017
1
0
0
2018
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Engine
Engine
—
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
2 patterns with matching reports.
Oil consumption or dilution
1 mentions · 100.0% of complaints
Median mileage: 79,000 mi (1 usable records).
ODI 11608924 · 79,000 mi
The contact owns a 2016 Volvo S60 Cross Country. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and there was smoke coming from the rear of the vehicle. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle started shaking and failed to accelerate as intended. The vehicle was towed to a dealer approximately five times, and an oil consumption test was performed. The contact also stated that the check engine warning light i…
Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b
Warning lights and dashboard alerts
1 mentions · 100.0% of complaints
Median mileage: 79,000 mi (1 usable records).
ODI 11608924 · 79,000 mi
The contact owns a 2016 Volvo S60 Cross Country. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and there was smoke coming from the rear of the vehicle. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle started shaking and failed to accelerate as intended. The vehicle was towed to a dealer approximately five times, and an oil consumption test was performed. The contact also stated that the check engine warning light i…