Auto Recall Watch
U.S. public vehicle records

2018 Volvo S90: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

2 distinct recall campaigns

47,389 mi median reported failure mileage

Scope: 2018 model year. Data updated: . 4 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 4 of 16 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior212.5%
Braking behavior16.3%
Electrical and battery issues16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
4
Unknown Or Other
4
Latches/Locks/Linkages:Doors:Latch
2
Wheels
2
Air Bags
1
Back Over Prevention: Warnings
1
Engine
1
Forward Collision Avoidance: Warnings
1
Component breakdown data
CategoryCount
Electrical System4
Unknown Or Other4
Latches/Locks/Linkages:Doors:Latch2
Wheels2
Air Bags1
Back Over Prevention: Warnings1
Engine1
Forward Collision Avoidance: Warnings1

Electrical System: 4; Unknown Or Other: 4; Latches/Locks/Linkages:Doors:Latch: 2; Wheels: 2; Air Bags: 1; Back Over Prevention: Warnings: 1; Engine: 1; Forward Collision Avoidance: Warnings: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
2
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9992
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (2). 12 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
1
2019
2
2020
1
2021
1
2022
3
2023
1
2024
1
2025
3
2026
3
Complaints over time data
CategoryCount
20181
20192
20201
20211
20223
20231
20241
20253
20263

2018: 1; 2019: 2; 2020: 1; 2021: 1; 2022: 3; 2023: 1; 2024: 1; 2025: 3; 2026: 3

Pattern summary

Electrical System leads the component reports. Steering behavior appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11084567 · 2018-04-11 (April 11, 2018)

TL* THE CONTACT OWNS A 2018 VOLVO S90. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FUEL MILEAGE WAS LESS THAN WHAT WAS STATED IN THE OWNER'S MANUAL. THE VEHICLE WAS TAKEN TO THE DEALER (GUNTHER VOLVO CARS COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, [phone removed]) MORE THAN TWICE FOR DIAGNOSTIC TESTING AND TO BE TEST DRIVEN, BUT THERE WAS NO PERMANENT REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED ANY RECALLS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 11084567 at NHTSA ↗

Owner report 11210221 · 2019-05-27 (May 27, 2019)

WHILE DRIVING AT LOW SPEEDS THERE IS A LOUD SCREECHING SOUND WHEN BREAKING. THE DEALERSHIP HAS HAD THE CAR IN FOR REPAIR 4 TIMES, THE CURRENT MILEAGE IS 10,100. THE DEALERSHIP HAS NOT TOLD US WHAT IS THE ISSUE BUT THE NOISE REMAINS. I AM CONCERNED BECAUSE I DRIVE WITH MY KIDS AND THEIR FRIENDS IN THE CAR AND WE HAVE NO INFORMATION ON WHAT IS GOING ON WITH THE BREAKS. WE DO NOT KNOW IF THE CAR IS A SAFETY HAZARD SINCE THEY HAVE TOLD US NOTHING. WE HAVE MANY AUDIOS WITH THE NOISE, WHICH THE DEALERSHIP RMCHOOSES TO IGNORE BUT THE NOISE PERSISTS …

Owner-reported narrative. 100 miles reported. Look up ODI 11210221 at NHTSA ↗

Owner report 11232055 · 2019-07-15 (July 15, 2019)

I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709

Owner-reported narrative. 47,778 miles reported. Look up ODI 11232055 at NHTSA ↗

Owner report 11354712 · 2020-09-15 (September 15, 2020)

2018 VOLVO S-90. CONSUMER WRITES IN REGARDS TO A PRODUCT FLAW. *LD THE CONSUMER STATED THE VEHICLES FLOOR MAT HAD UNSNAPPED AND BECOME WEDGED UNDER THE ACCELERATOR PEDAL. THE CONSUMER WAS UNABLE TO DRIVE FORWARD OR IN REVERSE. *JS

Owner-reported narrative. Look up ODI 11354712 at NHTSA ↗

Owner report 11429514 · 2021-08-17 (August 17, 2021)

Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.

Owner-reported narrative. Look up ODI 11429514 at NHTSA ↗

Owner report 11463882 · 2022-05-09 (May 9, 2022)

The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000…

Owner-reported narrative. 75,000 miles reported. Look up ODI 11463882 at NHTSA ↗

Owner report 11469647 · 2022-06-16 (June 16, 2022)

The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer wa…

Owner-reported narrative. 47,000 miles reported. Look up ODI 11469647 at NHTSA ↗

Owner report 11490684 · 2022-10-24 (October 24, 2022)

water get inside the car in the back on the floor mat behind driver seat. was not aware of this problem at all.

Owner-reported narrative. Look up ODI 11490684 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V800000 · Electrical System:Software

Reported: 2018-11-13 (November 13, 2018)

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

NHTSA campaign record ↗
19V220000 · Seats

Reported: 2019-03-20 (March 20, 2019)

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Consequence: If the nuts are missing, in the event of a crash, the front seat structure and position may be affected, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R19931.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

16 unique complaints in this selection. Analysis snapshot: 2026-09-30.

25.0%Usable mileage4 / 16 records
100.0%Valid incident date16 / 16 records
100.0%Valid filing date16 / 16 records
100.0%Ordered incident and filing dates16 / 16 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component2016201720182019202020212022202320242025
Unknown Or Other
0Unavailable

No examples available for this selection.

450.0%
ODI 10985775 · 5,000 mi

I LEASE A 2017 VOLVO S90 WITH AUTO-BRAKE AND START/STOP TECHNOLOGY. RECENTLY I WAS IN MY DRIVEWAY AND PUT THE VEHICLE IN DRIVE. I ROLLED FORWARD A FEW FEET AND REALIZED I NEEDED TO EXIT THE VEHICLE FOR SOMETHING. I BECAME DISTRACTED DUE TO AN ITEM ON MY DRIVERS SEAT AND SINCE THE VEHICLES ENGINE WAS NOT RUNNING DUE TO START-STOP TECHNOLOGY I DID NOT REALIZE THAT THE CAR WAS STILL IN DRIVE AND THAT THE IGNITION WAS IN THE ON POSITION. I EXITED THE VEHICLE AND CLOSED THE DRIVERS DOOR. WHEN I DID SO , THE START-STOP TECHNOLOGY ENGAGED AND T…

Look up ODI 10985775 at NHTSA ↗

425.0%
ODI 11232055 · 47,778 mi

I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709

Look up ODI 11232055 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

150.0%
ODI 11749548

TPMS system total malfunction. Wife started out of our garage for work and noticed that the vehicle wasnt driving right and fortunately stopped and back down our driveway back toward the garage. Called me out and I went around the vehicle and witnessed the right front tire was completely flat. The system had not alerted her and when I went through the menu it had a green checkmark and said all tire pressures were good. Pumped the tire up and turned vehicle around put back in garage, tire had went completely flat and still no indication from…

Look up ODI 11749548 at NHTSA ↗

150.0%
ODI 11682524

My Volvo was left in the garage for three weeks while on vacation, came back and the sunroof was cracked. The dealer inspected the car, but claim the sunroof was hit (which is not true). There is no evidence that the sunroof was hit.

Look up ODI 11682524 at NHTSA ↗

1100.0%
ODI 11685554

The car just received the latest Volvo over air software update - v3.7. The car has twice had the driver's display screen lose its ability to display the map between the speedometer and the tach (map image pixiilates and display goes white) and then the entire display goes blank. When this failure mode is active, I have had to use Google maps or Waze on my cellphone to determine my actual speed. The driver's display screen does eventually reboot.

Look up ODI 11685554 at NHTSA ↗

0Unavailable

No examples available for this selection.

Vehicle Speed Control
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

16.3%
ODI 11429514

Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.

Look up ODI 11429514 at NHTSA ↗

133.3%
ODI 11681069

On July 13, 2025, as I was entering a small parking lot, my car suddenly accelerated on its own and crashed through a metal gate at the far end of the lot and then hit a large docked tourist boat. I had just turned right into the parking lot and was going approximately 5-6 miles per hour. I had not yet started to turn the wheel to park as the two available spaces were about midway in the lot. The car suddenly and unexpectedly accelerated. I had no time to react. The car was totaled. The airbags deployed. It was caused by faulty acceleration. Th…

Look up ODI 11681069 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

1100.0%
ODI 11685554

The car just received the latest Volvo over air software update - v3.7. The car has twice had the driver's display screen lose its ability to display the map between the speedometer and the tach (map image pixiilates and display goes white) and then the entire display goes blank. When this failure mode is active, I have had to use Google maps or Waze on my cellphone to determine my actual speed. The driver's display screen does eventually reboot.

Look up ODI 11685554 at NHTSA ↗

0Unavailable

No examples available for this selection.

Electrical System
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

425.0%
ODI 11463882 · 75,000 mi

The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000…

Look up ODI 11463882 at NHTSA ↗

266.7%
ODI 11723937

The car caught fire while parked in my driveway I had just had the hybrid system serviced at the dealership

Look up ODI 11723937 at NHTSA ↗

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Visibility:Sun/Moon Roof Assembly
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Forward Collision Avoidance: Warnings
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

16.3%
ODI 11735364

ISSUE 1 – VOLVO ON CALL / VCM "SERVICE REQUIRED" MESSAGE: My vehicle has displayed a persistent "Volvo On Call Service Required" error message in the Driver Information Module (DIM) for over one year. This is directly covered by: • Volvo Technical Journal TJ 36916.1.0 (NHTSA ID: MC-10253788), issued April 2024 • Fault code: VCM-U105000 (Vehicle Communication Module) • TSB explicitly covers 2018 S90 vehicles • The TSB states the required software packages are free of charge I contacted Volvo Cars USA at [XXX] , who acknowledged the is…

Look up ODI 11735364 at NHTSA ↗

00.0%

No examples available for this selection.

266.7%
ODI 11480704

On 8/22 while driving on a city road in extreme rainy conditions the vehicle in front of me drove through standing water, which created significant spray. As a result the City Safety feature of my Volvo S90 engaged in an extreme fashion. Without any risk of an impending collision the City Safety feature determined the water spray to be an obstacle and fully engaged the brakes (ABS event) to avoid the impending collision including engaging seat-belt pre-tensioning. I was lucky as the drive behind me was paying attention and swerved to avoid rear…

Look up ODI 11480704 at NHTSA ↗

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components:Disc:Pads
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

16.3%
ODI 11469647 · 47,000 mi

The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer wa…

Look up ODI 11469647 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range75,000 mi1 (sparse)
ODI 11463882 · 75,000 mi

The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000…

Look up ODI 11463882 at NHTSA ↗

Unknown Or OtherToo few reports for a range47,778 mi1 (sparse)
ODI 11232055 · 47,778 mi

I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709

Look up ODI 11232055 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-021None
ODI 11643791

At 5pm while driving home, which was 2 hours away, I needed to stop and refuel. At the pump I pushed the fuel door and it would not release to open. After many tries it would not open. I called Volvo On Call and informed them of the problem. The agent relayed that I should go to the back of the car near the fuel door, and with the remote lock and unlock the door which should release the door. It did not work. I tried it again with no success. The agent then informed me that there is no other way to open the door and to go to a Volvo deal…

Look up ODI 11643791 at NHTSA ↗

2025-031None
ODI 11647854

Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue

Look up ODI 11647854 at NHTSA ↗

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-101None
ODI 11692511

The AC system releases refrigerant into the cabin due to Volvo improperly engineering the climate control and allowing the evaporator core to freeze and crack. They acknowledge the issue and have released a resister cable to prevent the evaporator core from cracking. I have tested the air in the cabin, and the VOC level is at a dangerous level due to the refrigerant leak. I have the car currently at a dealer, where they have quoted over $3,800 to repair the issue. A quick search shows a large and quickly growing number of people complaining…

Look up ODI 11692511 at NHTSA ↗

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-021None
ODI 11717421

There is a great deal of vibration at highway speeds. It has been like this since I purchased the car.

Look up ODI 11717421 at NHTSA ↗

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-051None
ODI 11735364

ISSUE 1 – VOLVO ON CALL / VCM "SERVICE REQUIRED" MESSAGE: My vehicle has displayed a persistent "Volvo On Call Service Required" error message in the Driver Information Module (DIM) for over one year. This is directly covered by: • Volvo Technical Journal TJ 36916.1.0 (NHTSA ID: MC-10253788), issued April 2024 • Fault code: VCM-U105000 (Vehicle Communication Module) • TSB explicitly covers 2018 S90 vehicles • The TSB states the required software packages are free of charge I contacted Volvo Cars USA at [XXX] , who acknowledged the is…

Look up ODI 11735364 at NHTSA ↗

2026-060None

No examples available for this selection.

2026-071None
ODI 11754063

Volvo is aware of a major safety issue that has to do with the drain hose of AC. They have issued a recall on models 2016 and 2017 and produced replacement parts.My car was purchased in 2017, but is a 2018. I have had the AC hose leak into my passenger compartment and cause my filter behind my glove box to be soaking wet. This has also damaged my speaker in my passenger door. I have paid over two thousand dollars.Trying to get this a c fixed with no results before finding out about the recalls. I have since found out.This leakage can prevent th…

Look up ODI 11754063 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 22 reports

2022: 1 complaints · 2023: 2 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
2022011
2023002
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
2022200
2023200

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemUnknown Or OtherLatches/Locks/Linkages:Doors:LatchWheelsAir BagsBack Over Prevention: WarningsEngineForward Collision Avoidance: Warnings
Electrical System—0
1
ODI 11573556

The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.

Look up ODI 11573556 at NHTSA ↗

0
1
ODI 11754063

Volvo is aware of a major safety issue that has to do with the drain hose of AC. They have issued a recall on models 2016 and 2017 and produced replacement parts.My car was purchased in 2017, but is a 2018. I have had the AC hose leak into my passenger compartment and cause my filter behind my glove box to be soaking wet. This has also damaged my speaker in my passenger door. I have paid over two thousand dollars.Trying to get this a c fixed with no results before finding out about the recalls. I have since found out.This leakage can prevent th…

Look up ODI 11754063 at NHTSA ↗

000
Unknown Or Other0—0
1
ODI 11429514

Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.

Look up ODI 11429514 at NHTSA ↗

0000
Latches/Locks/Linkages:Doors:Latch
1
ODI 11573556

The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirms that there is an issue with these. No warning message appears when inoperable.

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Wheels0
1
ODI 11429514

Hi, When you drive over 70mph, steering, floors and whole cabin start vibrates, I have changed tires as Volvo recommended, alignment done. Everything dealer requested I have done. I have driven couple of more volvo as a loaners and noticed they all vibrates , but not bad as mine. Try to reach out Volvo head office but no proper resolution. They are keep blaming tires which I have changed 3 times but actually vibration happen from engine or somewhere else. Lots of Volvo owners online shares same issues online. Please help me out on this matter.

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Air Bags
1
ODI 11754063

Volvo is aware of a major safety issue that has to do with the drain hose of AC. They have issued a recall on models 2016 and 2017 and produced replacement parts.My car was purchased in 2017, but is a 2018. I have had the AC hose leak into my passenger compartment and cause my filter behind my glove box to be soaking wet. This has also damaged my speaker in my passenger door. I have paid over two thousand dollars.Trying to get this a c fixed with no results before finding out about the recalls. I have since found out.This leakage can prevent th…

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Back Over Prevention: Warnings00000—0
1
ODI 11735364

ISSUE 1 – VOLVO ON CALL / VCM "SERVICE REQUIRED" MESSAGE: My vehicle has displayed a persistent "Volvo On Call Service Required" error message in the Driver Information Module (DIM) for over one year. This is directly covered by: • Volvo Technical Journal TJ 36916.1.0 (NHTSA ID: MC-10253788), issued April 2024 • Fault code: VCM-U105000 (Vehicle Communication Module) • TSB explicitly covers 2018 S90 vehicles • The TSB states the required software packages are free of charge I contacted Volvo Cars USA at [XXX] , who acknowledged the is…

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Engine000000—0
Forward Collision Avoidance: Warnings00000
1
ODI 11735364

ISSUE 1 – VOLVO ON CALL / VCM "SERVICE REQUIRED" MESSAGE: My vehicle has displayed a persistent "Volvo On Call Service Required" error message in the Driver Information Module (DIM) for over one year. This is directly covered by: • Volvo Technical Journal TJ 36916.1.0 (NHTSA ID: MC-10253788), issued April 2024 • Fault code: VCM-U105000 (Vehicle Communication Module) • TSB explicitly covers 2018 S90 vehicles • The TSB states the required software packages are free of charge I contacted Volvo Cars USA at [XXX] , who acknowledged the is…

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Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

2 patterns with matching reports.

Warning lights and dashboard alerts

2 mentions · 12.5% of complaints

Median mileage: 75,000 mi (1 usable records).

ODI 11463882 · 75,000 mi

The contact owns a 2018 Volvo S90. The contact stated that the Vehicle Connectivity Module (VCM) had an error causing the Telematics and Driver Support Systems to function improperly. The contact stated the "Volvo on Call Service Required" warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the software installed in the Vehicle Connectivity Module (VCM) needed to be updated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V800000…

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ODI 11647854

Rear right door lock failed, stuck closed. Extremely unsafe if someone was sitting in the back and unable to leave vehicle. It has been confirmed by others. It has been inspected by an independent mechanic. There has been zero warning lights to indicate the issue

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

1 mentions · 6.3% of complaints

Median mileage: 47,000 mi (1 usable records).

ODI 11469647 · 47,000 mi

The contact owns a 2018 Volvo S90. The contact stated that upon the depression of the brake pedal, the steering wheel would violently shake without warning. The contact has had two sets of brake rotors replaced on the vehicle due to the failure. Since owning the vehicle, the contact stated that the failure would occur approximately every 8,000-10,000 miles. After the third failure, the contact was informed that the repair for the rotors would not be covered under warranty. The contact was provided an estimate for the repair. The manufacturer wa…

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b