2011 Volvo VNL: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 VOLVO VNL TRUCK. THE CONTACT STATED THE STEERING WHEEL LOCKED UP ABNORMALLY WHENEVER THE WHEEL WAS TURNED WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES WHERE THERE WERE VARIOUS REPAIRS PERFORMED. THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THE FAILURE WAS A COMMON FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45 AND THE CURRENT MILEAGE WAS 98,000. THE CONSUMER STATED THE STEERING PUMP SEEMED TO BE SMALLER…

Look up ODI 10402066 at NHTSA ↗

DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES ON THE TRUCK. *TR

Look up ODI 10700730 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 VOLVO VNL. WHILE DRIVING 40 TO 60 MPH, THE VEHICLE ABRUPTLY SWERVED OUT OF CONTROL. FORCE HAD TO BE APPLIED TO THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIE RODS AND TIRES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 276,000.

Look up ODI 10781775 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 VOLVO VNL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRAG LINK IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.

Look up ODI 10782917 at NHTSA ↗

WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE BACK OF THE VEHICLE WHEN IT BOTTOMED OUT AND FELT AN INTENSE PAIN GO FROM MY LOWER BACK AND UP THROUGH MY SPINE TO MY HEAD. THE TRUCK SWAYED AND JERKED…

Look up ODI 10747593 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 VOLVO VNL. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SHOOK VIOLENTLY. WHILE DRIVING IN THE RAIN, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS TO DIAGNOSE AND REPAIR THE ISSUE; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

Look up ODI 10853273 at NHTSA ↗

THE STEERING WHEEL ON ALL NEW 2018 VOLVO VNL760 TRACTORS IS PAINFUL TO USE, IMPOSSIBLE TO GRIP PROPERLY, AND HAS A MIS-FUNCTIONING TURN SIGNAL LEVER. PLEASE SEE VIDEO ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8LT4MCUVUCG

Look up ODI 11164980 at NHTSA ↗

TL* THE CONTACT OPERATES A 2019 VOLVO VNL 760. THE CONTACT STATED THAT THE U-BOLTS USED TO CONNECT THE FRONT AXLES TO THE FRONT LEAF SPRINGS FAILED TO HOLD TENSION CAUSING THE STEERING WHEEL ORIENTATION TO CHANGE AT TIMES WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE CONTACT INDICATED THAT THE STEERING WHEEL ORIENTATION WOULD AT TIMES BE AS MUCH AS 30 TO 45 DEGREES OUT OF ALIGNMENT. THE TRUCK WAS TOWED TO PAT SALMON AND SONS TRUCKING LOCATED AT 1242 ORGILL AVE, MEMPHIS, TN 38106, WHO TIGHTENED THE U-BOLTS HOWEVER, THE FAILURE RECURRED. THE MANUF…

Look up ODI 11353684 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 VOLVO VNL. THE CONTACT STATED THAT THE TRUCK CABIN JERKED OUT OF CONTROL WHEN A BUMP WAS HIT OR WHEN DRIVING ON ROUGH TERRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE REAR SHOCKS; HOWEVER, THE FAILURE RECURRED. THE MECHANIC REPLACED ALL THE SHOCKS, BUT THE FAILURE WAS STILL NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 621,232.

Look up ODI 10783673 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A REPAIR SOLUTION. THE RECALL SPECIFICS AND FAILURE MILEAGE WERE NOT AVAILABLE.

Look up ODI 10980140 at NHTSA ↗

WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE BACK OF THE VEHICLE WHEN IT BOTTOMED OUT AND FELT AN INTENSE PAIN GO FROM MY LOWER BACK AND UP THROUGH MY SPINE TO MY HEAD. THE TRUCK SWAYED AND JERKED…

Look up ODI 10747593 at NHTSA ↗

MY NEW VOLVO TRUCK SHAKES AND STARTING TO HOP R JUMP 30K MILES HTTPS://YOUTU.BE/EU119G9VYCU

Look up ODI 10899068 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 VOLVO TRUCK. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE CONTACT HAD TO TURN THE STEERING WHEEL 45 DEGREES TO THE LEFT BECAUSE THE VEHICLE WAS PULLING TO THE RIGHT. AS THE VEHICLE DROVE OVER SOME BUMPS IN THE ROAD, A THUMP COULD BE FELT IN THE STEERING WHEEL. THE CONTACT PULLED OVER AND UPON INSPECTION, SAW THAT THE U-BOLTS THAT SECURE THE FRONT AXEL TO THE RIGHT FRONT LEAF SPRING WERE VERY LOOSE. THE VEHICLE HAD TO BE TOWED AFTER IT WAS INSPECTED BY A STATE TROOPER AND PLACED OUT OF SERVICE. THE VEHICLE WAS TOWE…

Look up ODI 11355359 at NHTSA ↗

ON THE FIRST DAY I TOOK THIS BRAND NEW 2014 VOLVO VNL SLEEPER TRUCK OFF THE LOT THE DEF SYSTEM FAILED AND SHUT MY TRUCK DOWN I WAS BARELY ABLE TO GET IT BACK TO THE DEALER'S. MASSIVE DRIVE LINE VIBRATION ALSO FELT BUT DEALER COULD NOT FIGURE OUT THE PROBLEM SIX MONTHS LATER TRANSMISSION FAILURE. I ALSO SUFFERED 3 OF 8 SHOCK FAILURE TRUCK WAS FLOATING AND SWAYING IN HIGH WINDS VERY DANGEROUS. THE ALTERNATOR FAILED SIX MONTHS LATER NO WARNING STARTING OVER CHARGING I WAS GOING THROUGH THE SYSTEM CHECK AND DETECTED IT BEFORE IT BLEW AN ECM. I ALSO…

Look up ODI 10595377 at NHTSA ↗

VOLVO AND MACK TRUCKS DRIVE SHAFTS OUT OF PHASE. MAKING IT SHAKE AND EAT UP TIRES AND WEAR TRUCK OUT SHOULD BE RECALLED

Look up ODI 11005545 at NHTSA ↗

TL* THE CONTACT OWNS A 2018 VOLVO VNL. WHILE DRIVING 57-65 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVESHAFT TWICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,421. *TR

Look up ODI 11182763 at NHTSA ↗

TRANSMISSION GOES INTO NEUTRAL WHEN COASTING DOWN HILL, OR WHEN YOU LET UP OFF THE ACCELERATOR. DOESN'T THE REGULATIONS STATE THAT ' THE VEHICLE SHALL BE OPERATED IN GEAR AT ALL TIMES, EXCEPT AS NECESSARY TO SHIFT OR STOP'?

Look up ODI 11318091 at NHTSA ↗

WHILE DRIVING, VEHICLE ENGINE SUDDENLY STARTED RUNNING INTERMITTENT WHEN HITTING A BUMP OR ACCELLERATING, THEN ABRUPTLY SHUT COMPLETELY DOWN WHILE DRIVING. LUCKELY THE SPEED WAS LOW AND WE WERE ABLE TO STOP, BUT ENDED UP IN THE MIDDLE OF THE ROAD. UPON INSPECTION ON THE ROAD, SPARKS CAME OFF FROM UNDER THE CAB WITH ELECTRICAL BURNING SMELL. SHUT DOWN BATTERY SYSTEM. FOUND POSITIVE BATTERY CABLE BEHIND THE ENGINE RUBBED AGAINST CHASSIS SUPPORT BRACKET AND WELDED ITSELF TO THE BRACKET. 40A FUSE IN ENGINE FUSE COMPARTMENT BURNED THROUGH.

Look up ODI 10734949 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THEM TO PROVIDE A REPAIR SOLUTION. THE RECALL SPECIFICS AND FAILURE MILEAGE WERE NOT AVAILABLE.

Look up ODI 10980140 at NHTSA ↗

ENGINE WORKING NOT PROPERLY AND SHAKING!!!ITS HAPPENED IN 2019 !!! NOW THE SAME PROBLEM AGAIN!!!

Look up ODI 11318728 at NHTSA ↗

Our trucking business name is Fast Way Express LLC and this is a complaint against TEC Equipment Las Vegas (Volvo dealership) in regards to a new Volvo semi truck we purchased on 6/13/2022. After only 10,600 miles and 216 engine hours, all the electrical modules on the truck stopped working. I have pictures of all the warning or error messages on the dashboard. The truck has been in their repair shop since 9/23/2022, for almost 3 months, and they are unable to repair the truck. They are telling us that the parts they don't have are on national …

Look up ODI 11497751 at NHTSA ↗

THE OWNER STATES THAT HIS DRIVERS EXPERIENCED TWO SEPARATE TIRE FAILURES ON SAME VOLVO 430 AUTO HAULER (MODEL 2013 VNL64T). THE TIRES INVOLVED IN THE FAILURES WERE MICHELIN XZA2 ENERGY 295/60 R22.5. THE FIRST TIRE FAILED ON 6/19/2012 WITH APPROXIMATELY 12,000 MILES ON IT. THE TIRE WAS A STEER TIRE ON THE DRIVER'S SIDE OF THE VEHICLE. THE SECOND TIRE FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE ON 8/7/2012 WITH APPROXIMATELY 18,000 MILES ON IT. THE OWNER CLAIMS THAT WHEN THE SECOND TIRE FAILED (ON THE PASSENGER SIDE), THAT THE REPL…

Look up ODI 10481621 at NHTSA ↗

ON 10/1, UNIT WAS LOCATED AT MILE MARKER 153 ON I-40 NEAR ASH FORK AZ, WHEN THEIR FRONT PASSENGER STEER TIRE'S TREAD DETACHED (MICHELIN XZA 3+ 275/80/R22.5 DOT#M5EJ00EX3213). THE TREAD ACTED LIKE A FLAIL AND CAUSED APPROXIMATELY $12,000 IN DAMAGE TO THE VEHICLE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND BRING THE TRUCK SAFELY TO THE ROAD SHOULDER. A STATE TROOPER WAS CALLED TO THE SITE. ONCE HE ARRIVED, THE TROOPER INSURED THAT THE TRUCK WAS SAFE FROM TRAFFIC AND INSPECTED FOR DEBRIS/CAUSATION. HE FOUND NO DEBRIS TO CAUSE INCIDENT. HIS OPINIO…

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TL* THE CONTACT OWNS A 2011 VOLVO VNL. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CHECK ENGINE AND ENGINE FAULT WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE NOX SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 247,000 AND CURRENT MILEAGE WAS 247,430.

Look up ODI 10556343 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 VOLVO VNL. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED COOLANT LEAKING UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE GRILL WAS BENT FROM THE CONTINUAL OPENING AND CLOSING OF THE HOOD. THE DEALER DIAGNOSED THAT A VALVE AND THE GRILL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE GRILL WAS NEVER PROPERLY ATTACHED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 390,000.

Look up ODI 10883580 at NHTSA ↗

ENGINE WORKING NOT PROPERLY AND SHAKING!!!ITS HAPPENED IN 2019 !!! NOW THE SAME PROBLEM AGAIN!!!

Look up ODI 11318728 at NHTSA ↗

The contact owned a 2019 Volvo Truck VNL. The contact stated that the check engine warning light was illuminated intermittently. The contact stated that while the driver was driving approximately 50 mph when they noticed the rear axle smoking. They pulled to the side of the road where they attempted to detach the trailer. The smoke became an actual fire. The fire department was called and extinguished the fire. A report was filed. The vehicle was deemed totaled and was towed. There were no injuries and no medical assistance was needed. The cont…

Look up ODI 11436407 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 (NA) VOLVO VNL. THE CONTACT STATED THAT WHILE GETTING OFF THE TOP BUNK OF THE VEHICLE, THE CONTACT BECAME INJURED AND RECEIVED NERVE DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FLOOR OF THE VEHICLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500. THE VIN WAS NOT AVAILABLE.

Look up ODI 10807468 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 VOLVO VNL. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED COOLANT LEAKING UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE GRILL WAS BENT FROM THE CONTINUAL OPENING AND CLOSING OF THE HOOD. THE DEALER DIAGNOSED THAT A VALVE AND THE GRILL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE GRILL WAS NEVER PROPERLY ATTACHED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 390,000.

Look up ODI 10883580 at NHTSA ↗

FROM RECEIPT OF THIS VEHICLE, AND ESPECIALLY SINCE PLACED INTO SERVICE, WE HAVE COMPLAINED TO VOLVO ABOUT THE RIDE OF THE TRUCK. INITIALLY, THE CAB WOULD BOTTOM OUT AND IT SWAYED EXCESSIVELY FROM LEFT TO RIGHT. WE CONSULTED WITH VOLVO TECHS, WITH REGARDS TO WHAT THIS MIGHT BE, AND WERE TOLD THAT THEY HAD BEEN SEEING THIS IN NUMEROUS OTHER VOLVO 780'S AND WERE UNSURE THE CAUSE OR THE CURE. AS TIME PROGRESSED, THE PROBLEMS BECAME WORSE. IT BECAME HARD TO RIDE IN THE CAB, AS IT BEGAN TO BOTTOM OUT AT THE LEAST OF ROAD CONDITIONS. THIS WAS CAUS…

Look up ODI 10701592 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 VOLVO VNL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CAB WOULD SWAY BACK AND FORTH CAUSING THE VEHICLE TO LEAN TO THE SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CAB BUSHINGS WERE AND CAB NEEDED TO BE LEVELED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Look up ODI 10864781 at NHTSA ↗