2021 Volvo XC90PHEV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System:Adas is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System:Adas | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Lane Departure | 1 |
Electrical System:Adas: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Lane Departure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2026 | 1 |
2026: 1
Pattern summary
Electrical System:Adas leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11758200 · 2026-08-20 (August 20, 2026)
See attached document for complaint.
Owner-reported narrative. Look up ODI 11758200 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V392000 · Service Brakes | Service Brakes, Hydraulic:Power Assist:Electric:Control Module:Software
Reported: 2025-06-12 (June 12, 2025)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.
Consequence: A loss of brake function increases the risk of a crash.
Remedy: Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10329.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
1 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|
| Back Over Prevention: Sensing System: Camera | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11721266Within 4 weeks of a brand new Volvo XC90 T8 PHEV, the backup camera would not display picture when put in reverse gear potentially leading to a fatal crash. This was fixed by switching off the vehicle for five minutes and back on. This was a known recall with XC90 2021-2025 models with campaign number 25V282000. This appears to be a persistent issue in the 2026 model year as well. |
| Electrical System:Adas | 0UnavailableNo examples available for this selection. | 1100.0% | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Engine | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11765435On July 27, 2026, I was driving my 2026 Volvo XC90 T8 plug-in hybrid at approximately 70 mph on the highway with 2,160 miles on the odometer. Without warning, a turtle-mode indicator illuminated and the vehicle's speed was electronically limited, dropping from 70 mph to approximately 50 mph while in moving traffic. A "Propulsion System - Service Required" message appeared along with the check engine light. At the same time the air conditioning stopped cooling; the high-voltage electric A/C compressor had lost power. Ambient temperature was 88F.… |
| Engine And Engine Cooling:Exhaust System:Emission Control | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11761067 · 500 miThe contact owns a 2026 Volvo XC90 PHEV. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact refused to drive the vehicle due to the abnormal odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact rented a vehicle for a while to go to scheduled appointments. The manufacturer was not made aware of the failure. The failure mileage was approximately 500. |
| Forward Collision Avoidance: Automatic Emergency Braking | 0UnavailableNo examples available for this selection. | 1100.0% | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Fuel/Propulsion System | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11765435On July 27, 2026, I was driving my 2026 Volvo XC90 T8 plug-in hybrid at approximately 70 mph on the highway with 2,160 miles on the odometer. Without warning, a turtle-mode indicator illuminated and the vehicle's speed was electronically limited, dropping from 70 mph to approximately 50 mph while in moving traffic. A "Propulsion System - Service Required" message appeared along with the check engine light. At the same time the air conditioning stopped cooling; the high-voltage electric A/C compressor had lost power. Ambient temperature was 88F.… |
| Lane Departure | 0UnavailableNo examples available for this selection. | 1100.0% | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. |
| Power Train | 0UnavailableNo examples available for this selection. | 00.0%No examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 0UnavailableNo examples available for this selection. | 133.3%ODI 11765435On July 27, 2026, I was driving my 2026 Volvo XC90 T8 plug-in hybrid at approximately 70 mph on the highway with 2,160 miles on the odometer. Without warning, a turtle-mode indicator illuminated and the vehicle's speed was electronically limited, dropping from 70 mph to approximately 50 mph while in moving traffic. A "Propulsion System - Service Required" message appeared along with the check engine light. At the same time the air conditioning stopped cooling; the high-voltage electric A/C compressor had lost power. Ambient temperature was 88F.… |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | None | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | 25V392000 | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | None | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 1 | None | |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 0 complaints · 2023: 0 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 0 | 0 | 0 |
| 2023 | 0 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component | Electrical System:Adas | Forward Collision Avoidance: Automatic Emergency Braking | Lane Departure |
|---|---|---|---|
| Electrical System:Adas | — | 1 | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 | — | 1 |
| Lane Departure | 1 | 1 | — |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.