2007 Western Star 4900: complaints, problems and recalls

Reported: 2007-07-18 (July 18, 2007)

FREIGHTLINER IS RECALLING CERTAIN SCHOOL BUS CHASSIS, HEAVY TRUCKS, VAN CHASSIS, RV MOTORHOME CHASSIS MANUFACTURED FROM JANUARY 5 TO MAY 17, 2007, EQUIPPED WITH AXLE ALLIANCE COMPANY (AAC) FRONT AXLES. DURING THE FRONT AXLE ASSEMBLY, THE FASTENERS THAT ATTACH THE STEERING ARM OR TIE ROD ARMS TO THE SPINDLE MAY BE OVER OR UNDER TIGHTENED.

Consequence: INCORRECTLY TIGHTENED STEERING ARM FASTENERS MAY FATIGUE AND FRACTURE WHICH COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: THOMAS BUILT WILL NOTIFY OWNERS, INSPECT THE FASTENERS, AND REPLACE THE STEERING ARM IF NECESSARY. THE RECALL BEGAN ON DECEMBER 21, 2007. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2007-07-24 (July 24, 2007)

ON CERTAIN TRUCKS EQUIPPED WITH TUFTRAC REAR SUSPENSIONS, THE CENTER CASTING BRACKETS MAY BE OUT OF SPECIFICATION. AN OUT OF SQUARE CASTING MAY HAVE UNACCEPTABLE STRESS IN THE BRACKET WHEN IT IS INSTALLED AND MAY CAUSE IT TO CRACK IN SERVICE.

Consequence: THE DRIVE AXLE MAY NOT BE HELD IN POSITION IF A CRACKED BRACKET FRACTURES COMPLETELY. THIS WILL AFFECT VEHICLE CONTROL AND MAY CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSPECT AND CASTINGS THAT ARE OUT OF SPECIFICATION WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 12, 2007. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2007-08-02 (August 2, 2007)

ON CERTAIN TRUCKS, A MANUFACTURING ERROR IN THE FUEL-WATER SEPARATOR PREHEATER THERMOSWITCH MAY PREVENT THE FUEL PREHEATER FROM TURNING OFF IF THE IGNITION IS LEFT ON. IF THE IGNITION SWITCH IS LEFT ON WHEN FUEL IS ADDED TO THE FUEL- WATER SEPARATOR AT THE FACTORY OR DURING A FILTER ELEMENT CHANGE, A SMALL FLAME MAY OCCUR INSIDE THE FILTER COVER.

Consequence: THE POTENTIAL EXISTS FOR THE FLAME TO SPREAD RESULTING IN POSSIBLE PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT THE FUEL FILTER DATE CODE AND THERMOSWITCH LOT CODE TO DETERMINE IF THEY CONTAIN THE SUSPECT COMPONENT FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 4, 2007. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2007-11-13 (November 13, 2007)

ON CERTAIN TRUCK-TRACTORS EQUIPPED WITH HOLLAND SIMPLEX SE OR SE II FIFTH WHEELS, THE LATCH LEVER PIVOT BOLT ASSEMBLY MAY HAVE BEEN OVER-TIGHTENED WHICH COULD DISTORT THE PIVOT BOLT SPACER SLEEVE. CORROSION OR CONTAMINATES IN THE PIVOT MAY CAUSE IT TO BIND AND PREVENT THE FIFTH WHEEL JAW FROM LATCHING SECURELY AROUND THE TRAILER KING PIN.

Consequence: THERE IS A POSSIBILITY THAT THE FIFTH WHEEL MAY FAIL TO LATCH WITHOUT THE DRIVER'S KNOWLEDGE. WHEN THE OCCURS, THE DRIVER COULD DRIVE AWAY AND THE TRAILER COULD BECOME DISENGAGED INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PIVOT BOLT AND SLEEVE WITH A HEX HEAD SHOULDER BOLT AND WASHER. THE RECALL BEGAN ON JANUARY 3, 2008. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2007-12-18 (December 18, 2007)

ON CERTAIN HEAVY DUTY TRUCKS BUILT WITH SISU FR2P-21, SISU FR2P-26, SISU FR3P-33, OR SISU FR3P-48 REAR AXLES, A COUNTER-BORE MACHINED IN BOTH ENDS OF THE WORM WHEEL OPENING OF THE SLACK ADJUSTER HOUSING REDUCES MATERIAL THICKNESS BETWEEN THE WORM WHEEL OPENING AND THE WORM SHAFT OPENING. UNDER NORMAL SERVICE A CRACK MAY DEVELOP IN THIS AREA RENDERING THE SLACK ADJUSTER INOPERABLE AND REDUCING BRAKE EFFECTIVENESS.

Consequence: REDUCED VEHICLE BRAKING COULD LEAD TO A CRASH.

Remedy: DEALERS WILL INSPECT THE SLACK ADJUSTERS, AND REPLACE THE ADJUSTER IF FOUND DEFECTIVE. THE RECALL BEGAN ON JULY 31, 2008. OWNERS MAY CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2008-03-11 (March 11, 2008)

DAIMLER TRUCKS IS RECALLING 62,000 MY 2005-2007 FREIGHTLINER BUSINESS CLASS, CENTURY CLASS, COLUMBIA, CORONADO, FLD, CLASSIC, STERLING A-LINE, L-LINE, AND WESTERN STAR 4900 TRUCKS. A FRACTURED FUEL LINE COULD LEAK DIESEL FUEL.

Consequence: IF A LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS, FUEL MAY IGNITE AT A HOT ENGINE SURFACE AND/OR FUEL MAY BE SPILLED ON THE ROAD SURFACE.

Remedy: HIGH PRESSURE FUEL LINES AND TRANSFER TUBES WILL BE INSPECTED AND REPLACED FREE OF CHARGED. THE RECALL BEGAN ON JULY 9, 2008. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Reported: 2009-09-23 (September 23, 2009)

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2004-2010 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE. THE VARIABLE VALVE ACTUATION OIL LINE MAY RUB AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.

Consequence: AN OIL LEAK MAY RESULT IN A FIRE.

Remedy: DAIMLER TRUCKS IS WORKING WITH CATERPILLAR TO REMEDY THESE VEHICLES. PLEASE SEE CATERPILLAR'S DEFECT REPORT 09E-020. CATERPILLAR WILL INSPECT AND REPAIR THE NECESSARY COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2009. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR DAIMLER TRUCKS AT 1-800-547-0712.

Reported: 2009-10-06 (October 6, 2009)

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 HEAVY TRUCKS MANUFACTURED BETWEEN JANUARY 17, 2006 AND MARCH 31, 2009, EQUIPPED WITH EPA07 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES. THE PLASTIC LINES MAY EXPERIENCE LEAKS DUE TO FATIGUE CRACKS CAUSED BY STRESS AND VIBRATION COMBINED WITH HIGH INTERNAL PRESSURE.

Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS FUEL MAY IGNITE ON A HOT ENGINE SURFACE AND/OR FUEL MAY SPILL ON THE ROAD INCREASING THE RISK OF A CRASH.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS. THE SAFETY RECALL BEGAN ON MAY 7, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Reported: 2009-10-08 (October 8, 2009)

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2007-2010 FREIGHTLINER, STERLING AND WESTERN STAR VEHICLES EQUIPPED WITH DETROIT DIESEL DD15 EPA07 ENGINES WHICH WERE MANUFACTURED WITH GRID HEATERS. INCREASED INTERNAL GRID HEATER RESISTANCE CAUSED BY IMPROPERLY TIGHTENED SCREWS MAY MELT THE SOLDER ON THE GRID HEATER CIRCUIT BOARD LEADING TO A SHORT CIRCUIT.

Consequence: A SHORT-CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED FREE OF CHARGE BY DETROIT DIESEL AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS TO PROVIDE COLD WEATHER STARTING WITHOUT THE NEED OF A GRID HEATER. THE SAFETY RECALL BEGAN ON NOVEMBER 4, 2009. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5800 AND DAIMLER TRUCKS AT 1-800-547-0712.

Reported: 2010-07-27 (July 27, 2010)

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

Reported: 2011-03-03 (March 3, 2011)

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. THIS RECALL IS ASSCOCIATED WITH A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.

Reported: 2011-09-16 (September 16, 2011)

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 HEAVY TRUCKS MANUFACTURED FROM JULY 11, 2003, THROUGH SEPTEMBER 28, 2007, EQUIPPED WITH EPA04 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES AND FUEL FILTERS MOUNTED NEAR THE CENTER OF THE ENGINE ON THE LEFT-HAND SIDE. THE PLASTIC LOW PRESSURE FUEL LINE BETWEEN ENGINE MOUNTED FUEL FILTER AND ENGINE BLOCK MAY DEVELOP A SUBSTANTIAL DIESEL FUEL LEAK.

Consequence: THIS COULD CREATE A ROAD HAZARD INCREASING THE RISK OF A CRASH. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. VEHICLES WILL BE INSPECTED AND THE PLASTIC LOW PRESSURE FUEL LINE WILL BE REPLACED WITH A STEEL LOW PRESSURE FUEL LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON OCTOBER 28, 2011. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Reported: 2012-02-28 (February 28, 2012)

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Reported: 2017-12-15 (December 15, 2017)

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.