Victory CROSS COUNTRY TOUR problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
2 distinct recall campaigns
27,000 mi median reported failure mileage
Scope: 2010 to 2017 model years. Data updated: . 5 complaints include usable failure mileage. View data status.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Owner-reported patterns
Most common problems
Power Train is the most frequently named component, appearing in 5 of 9 complaints (55.6%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Transmission and shifting
6
66.7%
Braking behavior
1
11.1%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Power Train
5
Engine
2
Fuel/Propulsion System
1
Service Brakes
1
Unknown Or Other
1
Component breakdown data
Category
Count
Power Train
5
Engine
2
Fuel/Propulsion System
1
Service Brakes
1
Unknown Or Other
1
Power Train: 5; Engine: 2; Fuel/Propulsion System: 1; Service Brakes: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
Under 25,000
2
25,000 to 49,999
2
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
Category
Count
Under 25,000
2
25,000 to 49,999
2
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
Power Train leads the component reports. Transmission and shifting appears in 6 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11464049 · 2022-05-10 (May 10, 2022)
When shifting into higher gears, transmission shifts back to neutral or in neutral, makes a rattling noise. gears appear to be damaged. This can cause a rider to be forced into lower gears and thrown or lose control of the motorcycle. this a know defect of workmanship in the design and install of powertrain. leading victory technicians, mechanics and dealers have admitted this except Polaris.
C clips in transmission popped out of place causing damage to transmission. This is a very well known design flaw and could lead to the transmission locking up causing a crash. It is a very expensive repair. I ended up replacing the entire engine with a lower mileage used engine, but this is likely only a temporary repair.
The contact owns a 2014 Victory CC Tour The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle the rear brakes failed. The contact was able to stop the vehicle. The contact also noticed fire coming from under the catalytic converter, burning several unknown wires. The contact extinguished the fire. The motorcycle was towed back to the contact's residence. The dealer was made aware of the failure. The vehicle has not been repaired. The contact related the failure to the NHTSA Campaign V-17-02 (Service Br…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
9 unique complaints in this selection. Analysis snapshot: 2026-10-01.
55.6%Usable mileage5 / 9 records
100.0%Valid incident date9 / 9 records
100.0%Valid filing date9 / 9 records
100.0%Ordered incident and filing dates9 / 9 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2010
2011
2012
2013
2014
2015
2016
2017
Power Train
0Unavailable
No examples available for this selection.
0Unavailable
No examples available for this selection.
2100.0%ODI 11464049
When shifting into higher gears, transmission shifts back to neutral or in neutral, makes a rattling noise. gears appear to be damaged. This can cause a rider to be forced into lower gears and thrown or lose control of the motorcycle. this a know defect of workmanship in the design and install of powertrain. leading victory technicians, mechanics and dealers have admitted this except Polaris.
C-clip failure in transmission gearing, allowing the 2nd gear to shift on the shaft causing contact with other gears when vehicle is leaning in the curves of the road. First indication is clicking sound when bike leans. Causes wheel lockup and loss of control.
WHILE DOWNSHIFTING, THE SHIFTER LOCKED UP AND WOULD NOT DOWNSHIFT. I PULLED THE CLUTCH LEVER IN AND TRIED TO DOWN SHIFT AGAIN. THE SHIFTER MOVED DOWNWARD BUT THEIR WAS A LOUD BANG THAT SOUNDED LIKE METAL PIECES SHATTERING. I HAD TO PUT MY MOTORCYCLE ON A TRAILER TO GET IT TO THE DEALER. THE DEALER DISASSEMBLED THE MOTOR AND TRANSMISSION TO FIND #4 GEAR WAS MISSING TEETH. THEY INFORMED ME THIS SHOULD NOT HAVE HAPPENED BECAUSE THE VICTORY TRANSMISSION USED CONSTANT MESHED GEARS, THE GEARS NEVER SEPERATE AND REMESH.THEY ALSO INFORMED ME THAT I WAS…
C-clip failure in transmission gearing, allowing the 2nd gear to shift on the shaft causing contact with other gears when vehicle is leaning in the curves of the road. First indication is clicking sound when bike leans. Causes wheel lockup and loss of control.
TL* THE CONTACT OWNS A 2016 VICTORY CROSS COUNTRY TOUR. WHILE DRIVING 60 MPH, THE MOTORCYCLE BEGAN TO HESITATE AND THE ENGINE TURNED OFF; HOWEVER, THE LIGHTING REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE SHOWED A QUARTER OF A TANK OF FUEL REMAINING. THE CONTACT MANAGED TO ROW THE MOTORCYCLE TO A FUEL STATION AND ADDED 5.74 GALLONS OF FUEL. THE CONTACT CALLED INDIAN MOTORCYCLE OF EL CAJON (LOCATED AT 345 N MAGNOLIA AVE, EL CAJON, CA 92020, [phone removed]) AND NOTIFIED THEM OF T…
The contact owns a 2014 Victory CC Tour The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle the rear brakes failed. The contact was able to stop the vehicle. The contact also noticed fire coming from under the catalytic converter, burning several unknown wires. The contact extinguished the fire. The motorcycle was towed back to the contact's residence. The dealer was made aware of the failure. The vehicle has not been repaired. The contact related the failure to the NHTSA Campaign V-17-02 (Service Br…
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
Component failure mileage distribution
Component
Mileage range (25th–75th percentile)
Median
Usable records
Examples
Power Train
Too few reports for a range
47,000 mi
2 (sparse)
ODI 11354668 · 39,000 mi
WHILE DOWNSHIFTING, THE SHIFTER LOCKED UP AND WOULD NOT DOWNSHIFT. I PULLED THE CLUTCH LEVER IN AND TRIED TO DOWN SHIFT AGAIN. THE SHIFTER MOVED DOWNWARD BUT THEIR WAS A LOUD BANG THAT SOUNDED LIKE METAL PIECES SHATTERING. I HAD TO PUT MY MOTORCYCLE ON A TRAILER TO GET IT TO THE DEALER. THE DEALER DISASSEMBLED THE MOTOR AND TRANSMISSION TO FIND #4 GEAR WAS MISSING TEETH. THEY INFORMED ME THIS SHOULD NOT HAVE HAPPENED BECAUSE THE VICTORY TRANSMISSION USED CONSTANT MESHED GEARS, THE GEARS NEVER SEPERATE AND REMESH.THEY ALSO INFORMED ME THAT I WAS…
The contact owns a 2016 Victory Cross Country Tour Motorcycle. The contact stated that while riding approximately 35 MPH, the motorcycle experienced transmission failure, causing the motorcycle to abruptly stop in the middle of the roadway. The motorcycle was inoperable and was later towed to the local service center. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 55,000.
TL* THE CONTACT OWNS A 2016 VICTORY CROSS COUNTRY TOUR. WHILE DRIVING 60 MPH, THE MOTORCYCLE BEGAN TO HESITATE AND THE ENGINE TURNED OFF; HOWEVER, THE LIGHTING REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE SHOWED A QUARTER OF A TANK OF FUEL REMAINING. THE CONTACT MANAGED TO ROW THE MOTORCYCLE TO A FUEL STATION AND ADDED 5.74 GALLONS OF FUEL. THE CONTACT CALLED INDIAN MOTORCYCLE OF EL CAJON (LOCATED AT 345 N MAGNOLIA AVE, EL CAJON, CA 92020, [phone removed]) AND NOTIFIED THEM OF T…
The contact owns a 2014 Victory CC Tour The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle the rear brakes failed. The contact was able to stop the vehicle. The contact also noticed fire coming from under the catalytic converter, burning several unknown wires. The contact extinguished the fire. The motorcycle was towed back to the contact's residence. The dealer was made aware of the failure. The vehicle has not been repaired. The contact related the failure to the NHTSA Campaign V-17-02 (Service Br…
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
Month
Complaints
Campaigns announced
Examples
2024-11
0
None
No examples available for this selection.
2024-12
0
None
No examples available for this selection.
2025-01
0
None
No examples available for this selection.
2025-02
0
None
No examples available for this selection.
2025-03
0
None
No examples available for this selection.
2025-04
0
None
No examples available for this selection.
2025-05
0
None
No examples available for this selection.
2025-06
0
None
No examples available for this selection.
2025-07
0
None
No examples available for this selection.
2025-08
0
None
No examples available for this selection.
2025-09
0
None
No examples available for this selection.
2025-10
0
None
No examples available for this selection.
2025-11
0
None
No examples available for this selection.
2025-12
0
None
No examples available for this selection.
2026-01
0
None
No examples available for this selection.
2026-02
0
None
No examples available for this selection.
2026-03
0
None
No examples available for this selection.
2026-04
0
None
No examples available for this selection.
2026-05
0
None
No examples available for this selection.
2026-06
1
None
ODI 11742238 · 55,000 mi
The contact owns a 2016 Victory Cross Country Tour Motorcycle. The contact stated that while riding approximately 35 MPH, the motorcycle experienced transmission failure, causing the motorcycle to abruptly stop in the middle of the roadway. The motorcycle was inoperable and was later towed to the local service center. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 55,000.
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2016: 1 complaints · 2017: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2016
0
0
1
2017
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2016
4
0
0
2017
1
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Power Train
Engine
Fuel/Propulsion System
Service Brakes
Unknown Or Other
Power Train
—
1ODI 11586238
C-clip failure in transmission gearing, allowing the 2nd gear to shift on the shaft causing contact with other gears when vehicle is leaning in the curves of the road. First indication is clicking sound when bike leans. Causes wheel lockup and loss of control.
C-clip failure in transmission gearing, allowing the 2nd gear to shift on the shaft causing contact with other gears when vehicle is leaning in the curves of the road. First indication is clicking sound when bike leans. Causes wheel lockup and loss of control.
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
1 patterns with matching reports.
Brake response concerns
1 mentions · 11.1% of complaints
Median mileage: 7,000 mi (1 usable records).
ODI 11541360 · 7,000 mi
The contact owns a 2014 Victory CC Tour The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle the rear brakes failed. The contact was able to stop the vehicle. The contact also noticed fire coming from under the catalytic converter, burning several unknown wires. The contact extinguished the fire. The motorcycle was towed back to the contact's residence. The dealer was made aware of the failure. The vehicle has not been repaired. The contact related the failure to the NHTSA Campaign V-17-02 (Service Br…