U.S. public vehicle records

Volkswagen ATLAS CROSS SPORT problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

482 owner complaints analyzed

30 distinct recall campaigns

14,500 mi median reported failure mileage

Scope: 2020 to 2026 model years. Data updated: 2026-10-04 (October 4, 2026). 59 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 152 of 482 complaints (31.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	147	30.5%
Electrical and battery issues	50	10.4%
Engine operation	34	7.1%
Steering behavior	29	6.0%
Fuel system concerns	20	4.1%
Transmission and shifting	18	3.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System

152

Unknown Or Other

Engine

Service Brakes

Air Bags

Forward Collision Avoidance: Automatic Emergency Braking

Fuel/Propulsion System

Exterior Lighting

Component breakdown data
Category	Count
Electrical System	152
Unknown Or Other	94
Engine	87
Service Brakes	87
Air Bags	79
Forward Collision Avoidance: Automatic Emergency Braking	56
Fuel/Propulsion System	37
Exterior Lighting	29

Electrical System: 152; Unknown Or Other: 94; Engine: 87; Service Brakes: 87; Air Bags: 79; Forward Collision Avoidance: Automatic Emergency Braking: 56; Fuel/Propulsion System: 37; Exterior Lighting: 29

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 38; 25,000 to 49,999: 14; 50,000 to 74,999: 5; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (38). 423 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020

2021

2022

108

2023

2024

2025

100

2026

2020: 9; 2021: 20; 2022: 108; 2023: 51; 2024: 99; 2025: 100; 2026: 95

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 147 complaint narratives. Electrical and battery issues appears in 50 complaint narratives. Engine operation appears in 34 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11352958 · 2020-09-03 (September 3, 2020)

OUR ATLAS WILL RANDOMLY SLAM ON ITS BRAKES AS IF AVOIDING A COLLISION ON AN EMPTY ROAD. THE LANE ASSIST WILL ALSO STEER YOU TOWARDS OBSTACLES (LIKE CONSTRUCTION BARRELS) AND FIGHT AS YOUR TRY TO CORRECT ITS ERROR. ISSUES HAVE ALL OCCURRED WHILE IN MOTION TRAVELING DOWN A 2 OR 4 LANE ROAD.

Owner-reported narrative. 250 miles reported. Look up ODI 11352958 at NHTSA ↗

Owner report 11383956 · 2020-12-17 (December 17, 2020)

WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND W…

Owner-reported narrative. 7,655 miles reported. Look up ODI 11383956 at NHTSA ↗

Owner report 11445310 · 2021-12-28 (December 28, 2021)

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at low speeds, the emergency brake engaged independently. The contact also stated that the front driver’s side door failed to lock. The contact stated that the warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown chip to be replaced and a wiring failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was appr…

Owner-reported narrative. 9,000 miles reported. Look up ODI 11445310 at NHTSA ↗

Owner report 11445922 · 2022-01-03 (January 3, 2022)

When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting…

Owner-reported narrative. Look up ODI 11445922 at NHTSA ↗

Owner report 11598694 · 2024-07-03 (July 3, 2024)

Unknown- vehicle idles to a stall. This has happened when trying to make a turn across a major intersection. It must be put in neutral, brakes applied to restart. This has the potential to cause serious injury if it is not restarted in time or if there is traffic behind me. It has also stalled while at gas pumps, stop signs, and in the driveway. There are many situations, at different times of day and weather conditions. The check engine light has not turned on and the dealership will not do anything until they see it happen. The vehicle is ava…

Owner-reported narrative. Look up ODI 11598694 at NHTSA ↗

Owner report 11618215 · 2024-10-05 (October 5, 2024)

At a stop or slow speed the vehicle stalls. Acted like the start stop feature was engaging. Stalling out crossing lanes of traffic you have to out it in park and restart. Start stop feature is disabled but dangerous to stall in traffic this way

Owner-reported narrative. Look up ODI 11618215 at NHTSA ↗

Owner report 11360947 · 2020-09-24 (September 24, 2020)

STEERING MAKES CREAKING AND NOISE WHEN TURNING EVEN WHEN STOPPED. DEALER REPLACED SWAY BAR LINKS TODAY VIA TSB. PROBLEM NOT FIXED, DEALER TEST DROVE AFTER FIX AND DETERMINED IT COULD POSSIBLY BE CLOCKSPRING. OTHERS ONLINE HAVE SIMILAR ISSUES, SOME SAY REPLACEMENT OF ENTIRE RACK IS REQUIRED, I HOPE NOT.

Owner-reported narrative. 2,000 miles reported. Look up ODI 11360947 at NHTSA ↗

Owner report 11366143 · 2020-10-24 (October 24, 2020)

PERSISTENT NOISE WHEN TURNING STEERING WHEEL TO THE LEFT, LOUD CLICKING MORE SO WHEN VEHICLE IS STOPPED. VIDEO EVIDENCE PRESENTED TO DEALER AFTER IT HAD BEEN IN TO THE SHOP ONCE BEFORE AND IT WAS DETERMINED FAULTY STEERING RACK,

Owner-reported narrative. 2,000 miles reported. Look up ODI 11366143 at NHTSA ↗

Owner report 11558349 · 2023-12-04 (December 4, 2023)

The fuel tank collapsed, leading to the fuel indicator not presenting accurate fuel levels, which lead to the cars immediate shut down on the highway at high speeds. Resulting in us almost getting hit by other drivers at high speeds. As we were losing power the epc light and engine light came on, however nothing prior. After taking it to the VW service department, we were told this is a common issue and when they were first presented with it they contacted VW assistance and were given a test to perform to determine the integrity of the fuel tan…

Owner-reported narrative. Look up ODI 11558349 at NHTSA ↗

Owner report 11611939 · 2024-08-31 (August 31, 2024)

8/22/2023- CEL code P0456 - dealership replaced N80 valve and carbon canister. The dealership told the fault occurred because I was likely "topping off" my gas tank, which I have never done. 9/14/2023- CEL code P0456 - dealership detected leak, valve full of particles, replaced N80 valve and carbon canister. Again told me the issue was likely caused by "topping off" my fuel tank, which I have never done. 4/23/2024- CEL code P0456- dealership detected leak though did not replace valve or canister. Dealership performed a software update and cle…

Owner-reported narrative. Look up ODI 11611939 at NHTSA ↗

Owner report 11451543 · 2022-02-11 (February 11, 2022)

2020 Atlas Cross Sport SE 4 MOTION. At 15,000, vehicle exhibited unusual and dangerous transmission behavior that compromises the safety and longevity of the vehicle. The vehicle demonstrated severe acceleration lag from stop, revving at high RPM's before moving, harsh grinding gear shifts, "start/stop errors", and bucking at lower gears. Car was taken to service center for the first time and diagnosed with a transmission leak due to a faulty gasket, which was repaired. However, problems persisted and worsened. Shortly thereafter, car was take…

Owner-reported narrative. Look up ODI 11451543 at NHTSA ↗

Owner report 11456953 · 2022-03-16 (March 16, 2022)

The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving and depressing the brake pedal, the parking brake would erroneously activate. The vehicle had to be shifted into Park, turned off, and restarted; however, the failure would recur whenever the brake pedal was depressed. The vehicle was taken to the dealer and the contact was informed that the failure might be due to the failure of a wiring harness inside the door. The dealer confirmed the failure and stated that parts were not yet available to fix the veh…

Owner-reported narrative. 16,843 miles reported. Look up ODI 11456953 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2020

2021

2022

2023

2024

2025

2026

2020: 11; 2021: 14; 2022: 7; 2023: 6; 2024: 8; 2025: 5; 2026: 2

First model yearSecond model year

Year-by-year records

Volkswagen ATLAS CROSS SPORT model-year comparison
Model year	Complaints	Recalls	Change in recalls
2020	106	11	Not available
2021	165	14	+3
2022	72	7	-7
2023	19	6	-1
2024	97	8	+2
2025	23	5	-3
2026	0	2	-3

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

482 unique complaints in this selection. Analysis snapshot: 2026-10-04.

12.2%Usable mileage59 / 482 records

100.0%Valid incident date482 / 482 records

100.0%Valid filing date482 / 482 records

100.0%Ordered incident and filing dates482 / 482 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2020	2021	2022	2023	2024	2025	2026
Electrical System	3331.1% ODI 11383956 · 7,655 mi WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND W… Look up ODI 11383956 at NHTSA ↗	5332.1% ODI 11433818 After getting a car wash the screen blacked out for around 24 hours. During that the backup camera did not work, the charging ports in the middle did not work, and I was unable to listen to the radio. Also, fluid keeps leaking in moderate puddles even when the air is not on. Look up ODI 11433818 at NHTSA ↗	1926.4% ODI 11452125 Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway. Look up ODI 11452125 at NHTSA ↗	315.8% ODI 11514836 Multiple issues since purchasing the vehicle in 01/2023. - First evening in the driveway all of the windows went down. The vehicle was not running. This has happened two other times. - I went out to me vehicle one day and the back tailgate had opened on its own. - One day I went out to the vehicle to put something in the back. Opened the hatch and the vehicle started "bucking" and would not stop. This lasted approximately 5 minutes. - Multiple times the vehicle will make a loud POP sound (sounds like a gunshot) and then I lose all media vo… Look up ODI 11514836 at NHTSA ↗	3334.0% ODI 11547232 Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also inspected. The vehicle jerked consistently and grew worse before it lost power. Multiple warnings flashed and the check engine remained on. Neither the manufacturer nor the dealer has rectified and says it is under review. Look up ODI 11547232 at NHTSA ↗	1147.8% ODI 11658431 Battery was dead 6 days after purchase and had to be towed to dealership. Dealership put a new battery in the vehicle on a Friday, 2 days later the battery was dead again. The dealership kept the vehicle for almost another 3 weeks and replaced 2 modules and the infotainment screen; this seems to have repaired the vehicle. If the car was left unlocked for 30 minutes and the radio would turn on and then turn on all of the electronics and drain the battery to dead. Once the vehicle was jumped with a jump box every warning light was on, and the veh… Look up ODI 11658431 at NHTSA ↗	0Unavailable No examples available for this selection.
Unknown Or Other	2321.7% ODI 11350231 · 2,600 mi ADAPTIVE CRUISE CONTROL (ACC) WILL NOT WORK IF YOU REMOTE STARTED THE VEHICLE. TO GET IT NORMALLY WORK, YOU HAVE TO FULLY SWITCH OFF THE CAR AND THEN PUSH START IT. HAD THE VEHICLE CHECKED BY VW DEALER AND THEY FOUND NOTHING, THEN I NOTICED THAT REMOTE START WAS THE PROBLEM. SEEM TO ME THERE SHOULD BE SOME SORT OF A SOFTWARE UPDATE FIX AS IT LOOKS LIKE THERE ARE NO ELECTRIC/ELECTRONIC ISSUES. Look up ODI 11350231 at NHTSA ↗	2515.2% ODI 11433818 After getting a car wash the screen blacked out for around 24 hours. During that the backup camera did not work, the charging ports in the middle did not work, and I was unable to listen to the radio. Also, fluid keeps leaking in moderate puddles even when the air is not on. Look up ODI 11433818 at NHTSA ↗	1216.7% ODI 11456897 Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was tol… Look up ODI 11456897 at NHTSA ↗	421.1% ODI 11514836 Multiple issues since purchasing the vehicle in 01/2023. - First evening in the driveway all of the windows went down. The vehicle was not running. This has happened two other times. - I went out to me vehicle one day and the back tailgate had opened on its own. - One day I went out to the vehicle to put something in the back. Opened the hatch and the vehicle started "bucking" and would not stop. This lasted approximately 5 minutes. - Multiple times the vehicle will make a loud POP sound (sounds like a gunshot) and then I lose all media vo… Look up ODI 11514836 at NHTSA ↗	2323.7% ODI 11561569 I was driving down the road and heard a weird noise as if something exploded…I look up and my sunroof had a big whole in it…I looked around to see if any trucks where by me and all the traffic was way behind or further up…. Nthn was near me to have cracked sunroof. I only had truck about 20 days or so… I believe it’s a defect and the dealer wants me to file it on my insurance.. Look up ODI 11561569 at NHTSA ↗	730.4% ODI 11658431 Battery was dead 6 days after purchase and had to be towed to dealership. Dealership put a new battery in the vehicle on a Friday, 2 days later the battery was dead again. The dealership kept the vehicle for almost another 3 weeks and replaced 2 modules and the infotainment screen; this seems to have repaired the vehicle. If the car was left unlocked for 30 minutes and the radio would turn on and then turn on all of the electronics and drain the battery to dead. Once the vehicle was jumped with a jump box every warning light was on, and the veh… Look up ODI 11658431 at NHTSA ↗	0Unavailable No examples available for this selection.
Engine	98.5% ODI 11396572 · 7,000 mi PLEASE SEE ATTACHED DOCUMENT AS IT EXPLAINS IT ALL Look up ODI 11396572 at NHTSA ↗	3320.0% ODI 11416335 · 1,000 mi TL* THE CONTACT OWNS A 2021 VOLKSWAGEN ATLAS CROSS SPORT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO STOHLMAN VOLKSWAGEN (8433 LEESBURG PIKE, TYSONS, VA 22182) WHERE THE MECHANIC REPLACED THE ENGINE PURGE VALVE AND RETURNED THE VEHICLE TO THE CONTACT. SOON AFTER THE REPAIR, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REAPPEARED. THE CONTACT ALERTED THE DEALER OF THE FAILURE AND THE CONTACT WAS ASKED TO RETURN THE VEHICLE FOR FURTHER INSPEC… Look up ODI 11416335 at NHTSA ↗	1926.4% ODI 11452125 Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway. Look up ODI 11452125 at NHTSA ↗	631.6% ODI 11546246 The car will stop suddenly at a red light or when slowing in traffic without warning. I have to stop the car, put in park, and restart the engine often when the light turns green and I'm not moving The ACC eco-feature is typically off/disabled, so it isn't the issue. A few scary times being in traffic at a red light and then the car stops working. Not an engine problem. Earlier versions have had a recall, but not my year. May need to consider extending the recall and fix. Look up ODI 11546246 at NHTSA ↗	1515.5% ODI 11548638 · 3,000 mi The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. Look up ODI 11548638 at NHTSA ↗	521.7% ODI 11714711 Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldn’t. Could only power on and off and put into neutral. Had to be towed to Volkswagen dealership on 1/30/26. No diagnosis yet and advisor stated they had to wait until Monday to open a case with Volkswagen. Car purchased July 2025 and only at 5242 miles. Since car was purchased the Blu… Look up ODI 11714711 at NHTSA ↗	0Unavailable No examples available for this selection.
Service Brakes	1817.0% ODI 11352958 · 250 mi OUR ATLAS WILL RANDOMLY SLAM ON ITS BRAKES AS IF AVOIDING A COLLISION ON AN EMPTY ROAD. THE LANE ASSIST WILL ALSO STEER YOU TOWARDS OBSTACLES (LIKE CONSTRUCTION BARRELS) AND FIGHT AS YOUR TRY TO CORRECT ITS ERROR. ISSUES HAVE ALL OCCURRED WHILE IN MOTION TRAVELING DOWN A 2 OR 4 LANE ROAD. Look up ODI 11352958 at NHTSA ↗	3621.8% ODI 11448695 · 16,000 mi The contact owns a 2021 Volkswagen Atlas Sport. The contact stated that upon depression of the brake pedal, an abnormal grinding noise would emit from the brakes. She stated that the failure was intermittent and that no warning lights had appeared on the instrument panel. The contact had called and taken the vehicle to several dealers; Fiesta Volkswagen (8201 Lomas Blvd NE, Albuquerque, NM 87110); University Volkswagen Mazda (5150 Ellison St NE, Albuquerque, NM 87109); Garcia Volkswagen of Santa Fe (2560 Camino Edward Ortiz, Santa Fe, NM 87507)… Look up ODI 11448695 at NHTSA ↗	2230.6% ODI 11458159 This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close properly, the electronics go crazy and sensors randomly go off. I took the vehicle in one week after purchase regarding the above and was told they needed to get approved to get my car in and get me a loaner. Service stated my car would need to be se… Look up ODI 11458159 at NHTSA ↗	315.8% ODI 11563187 UNKOWN Brakes on brand new vehicle are exhibiting behavior that is not normal for a car of this size and relatively young age (miles). Measurably loud brake noise based on manufactures choice of materials in components leave concern on overall safety of brake system based on generally considered (except by dealer / manufacturer of course) unexpected behavior of vehicle braking system. Look up ODI 11563187 at NHTSA ↗	77.2% ODI 11541367 THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY Look up ODI 11541367 at NHTSA ↗	14.3% ODI 11698976 There’s a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. I’ve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and they’re saying nothing‘s wrong. There’s been multiple – alert since I bought the vehicle in April with them being the lane assist, throwing code all the time while I’m driving in any conditions the … Look up ODI 11698976 at NHTSA ↗	0Unavailable No examples available for this selection.
Air Bags	2220.8% ODI 11387907 · 5,500 mi WE EXPERIENCED AIR BAG DEPLOYMENT ON BOTH SIDES AS A RESULT OF A LOW-SPEED CONTACT WITH A CURB. WE WERE LEAVING A STOP SIGN AT A T INTERSECTION ON A SNOWY ROAD AND THE CAR SLID MAKING THE LEFT TURN AND THE PASSENGER SIDE FRONT WHEEL HIT THE CURB. WE COULD NOT HAVE BEEN TRAVELLING MORE THAN 10-15 MILES AN HOUR AND THE DAMAGE TO THE WHEEL IS ONLY SCRAPES. WE FEEL VERY STRONGLY THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED AND HAVE HAD THE CAR INSPECTED BY COLLISION EXPERTS THAT HAVE DOCUMENTED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED BASED ON THE … Look up ODI 11387907 at NHTSA ↗	3722.4% ODI 11445299 I was in a front end collision, no airbags were deployed. Look up ODI 11445299 at NHTSA ↗	1013.9% ODI 11458159 This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close properly, the electronics go crazy and sensors randomly go off. I took the vehicle in one week after purchase regarding the above and was told they needed to get approved to get my car in and get me a loaner. Service stated my car would need to be se… Look up ODI 11458159 at NHTSA ↗	526.3% ODI 11610041 The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted. Look up ODI 11610041 at NHTSA ↗	55.2% ODI 11607109 · 800 mi The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several unknown warning lights were illuminated. The contact stated there were audible chimes and alarms sounding during the failure. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage w… Look up ODI 11607109 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	1312.3% ODI 11445922 When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting… Look up ODI 11445922 at NHTSA ↗	2515.2% ODI 11447234 My brand new 2021 cross sport (12,600 miles) suddenly started displaying multiple (5) error messages while I was driving. One of the errors was “driver door contact switch”. The check engine light came on and WHILE driving my car spontaneously began activating emergency braking maneuvers even though there was no potential for a collision. This happened numerous times and I was nearly rear ended with my son in the car. The car-net app indicated I need to take the car in for service but did NOT indicate the red “stop driving” icon. I took the car… Look up ODI 11447234 at NHTSA ↗	912.5% ODI 11457363 I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly Look up ODI 11457363 at NHTSA ↗	15.3% ODI 11687902 Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this problem. However, the problem has never been fixed, and persisted up until the time of the accident. Secondly, the vehicle's navigation system stopped working during the week of July 28th, and this was reported to Rick Case VW on July 30th. Attempts… Look up ODI 11687902 at NHTSA ↗	88.2% ODI 11541367 THREE TIME WHILE IN REVERSE THE CAR SUDDENLY STOPS AND MAKES LOUD NOISE. I AM VERY CONCERNED BECAUSE THIS CAR WAS RECENTLY PURCHASED AND I AM AFRAID TO DRIVE ON THE HIGHWAY. I AM CONTACTING THE DEALERSHIP TODAY ABOUT THIS ISSUE TODAY Look up ODI 11541367 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel/Propulsion System	43.8% ODI 11558349 The fuel tank collapsed, leading to the fuel indicator not presenting accurate fuel levels, which lead to the cars immediate shut down on the highway at high speeds. Resulting in us almost getting hit by other drivers at high speeds. As we were losing power the epc light and engine light came on, however nothing prior. After taking it to the VW service department, we were told this is a common issue and when they were first presented with it they contacted VW assistance and were given a test to perform to determine the integrity of the fuel tan… Look up ODI 11558349 at NHTSA ↗	169.7% ODI 11418094 On May 14, 2021, driving at approximately 65 mph, the check engine warning light appeared flashing for the first time since purchase (purchase date April 30, 2021 - two weeks from vehicle purchase date), vehicle lost acceleration and shook aggressively on a major interstate highway. Owner pulled vehicle over to a safe location after driving approximately .25 miles after vehicle's check engine light initially illuminated. Owner had towing company transport the vehicle to the Volkswagen dealer in northern California where service indicated a faul… Look up ODI 11418094 at NHTSA ↗	79.7% ODI 11452125 Lease 10/29/2021. Remote start never worked. Diagnosed as faulty fuel pump. Replaced. Two days later remote start stopped working and check engine light came on. VW service advised vehicle safe to drive. Days later broke down due to no fuel. Fuel guage always says tank full. Last week park brake engaged while driving 60mph on a 4 lane highway. Look up ODI 11452125 at NHTSA ↗	210.5% ODI 11546921 The components that failed or malfunctioned was the fuel pump & fuel system components. During the 1st incident, while driving at approx. 50 mph, I quickly lost acceleration, which caused me to slow down very quickly until I had no acceleration power - this took a matter of 10 seconds or less. After losing power, the smell of gas consumed the cabin, & the engine was unable to start, resulting in the vehicle having to be towed. This incident happened at 1,005 miles on a brand new car. I had only owned it about 2 1/2 weeks. This happened 2 more… Look up ODI 11546921 at NHTSA ↗	55.2% ODI 11607846 Vehicle had multiple engine malfunction lights appear and start/stop failures. Vehicle failed to start properly and speed was limited to prevent damage engine. Happened while I was driving it and I had to pull over and had the vehicle towed. An authorized dealer, Auto Import Inc in Brainerd, MN has had the vehicle since July 29th. They are unable to diagnose the problem, want to send the vehicle elsewhere and VW quality technicians have not shown up to inspect the vehicle. I had noticed prior to the engine failure that my fuel economy was not… Look up ODI 11607846 at NHTSA ↗	313.0% ODI 11688536 My fuel gauge was stating I had approx 300 miles to empty. I was traveling on the interstate when the vehicle lost power and different warning lights came on dash. I was able to safely get on to shoulder of highway. Vehicle stopped on its own. I was unable to get it to go into gear or even start. I had it towed to Volkswagen dealership. I was told my floating fuel sensor got lodged near fuel line which gave false fuel gauge readings. So basically it ran of gas but I never had any signs I was getting low on fuel since gauge still showed 300 mil… Look up ODI 11688536 at NHTSA ↗	0Unavailable No examples available for this selection.
Exterior Lighting	54.7% ODI 11623689 Daylight Running Lights (LED stripe) went out but in order to replace it, the whole headlight chassis need to be replaced because it’s embedded as part of the head light chassis instead of by replacing the LED running stripe alone. This needs to be part of recall to as it’s a safety issue without daylight running lights Look up ODI 11623689 at NHTSA ↗	1810.9% ODI 11455989 While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The Look up ODI 11455989 at NHTSA ↗	34.2% ODI 11694246 The front light led bulbs died. First it was the driver side at 53k miles, now the passenger side. The car has less than 55k miles. The price for the repair is outrageous. $2,000 for just ONE led bulb change. I’ve seen forums and many, many WV Atlas have the same problem. WV should be responsible for this. $4,000 total for two light bulb replacements! It’s insane! Look up ODI 11694246 at NHTSA ↗	15.3% ODI 11767981 Daytime Running Lights Failure - 2023 Model with 82,000 miles. Found numerous instances in online forums and social media post about problem. Daytime running light doesn't work which puts at risk Yes, problem has been confirmed. No component has not been inspected. No warnings or messages. Noticed daytime running light was not working. Look up ODI 11767981 at NHTSA ↗	11.0% ODI 11617392 Dear National Highway Traffic Safety Administration, I am writing to express my frustration with the ongoing issues with my Volkswagen Atlas Cross Sport. Despite repeated repair efforts, the situation has become unsustainable. As a one-car household, visiting the dealership multiple times a month is both financially and personally stressful. While the service department has been excellent in trying to address the problems, the recurring issues are straining my relationship with the dealership. I need a reliable vehicle, especially given the $… Look up ODI 11617392 at NHTSA ↗	14.3% ODI 11763726 The rear taillight lens on my 2025 Volkswagen Atlas Cross Sport cracked without an impact or collision. Water has entered the taillight assembly through the crack, creating condensation/water inside the lamp and a potential risk of lighting or electrical failure. The vehicle is still within its new-vehicle warranty, but Volkswagen/the dealer declined to repair the assembly. The taillight remains available for inspection. There was no crash, fire, injury, or police report. I understand that similar taillight cracking and water-intrusion problems… Look up ODI 11763726 at NHTSA ↗	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Electrical System	6,414–22,961 mi	10,141 mi	14	ODI 11383956 · 7,655 mi WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND W… Look up ODI 11383956 at NHTSA ↗ ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11445310 · 9,000 mi The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at low speeds, the emergency brake engaged independently. The contact also stated that the front driver’s side door failed to lock. The contact stated that the warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown chip to be replaced and a wiring failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was appr… Look up ODI 11445310 at NHTSA ↗
Unknown Or Other	Too few reports for a range	2,000 mi	3 (sparse)	ODI 11350231 · 2,600 mi ADAPTIVE CRUISE CONTROL (ACC) WILL NOT WORK IF YOU REMOTE STARTED THE VEHICLE. TO GET IT NORMALLY WORK, YOU HAVE TO FULLY SWITCH OFF THE CAR AND THEN PUSH START IT. HAD THE VEHICLE CHECKED BY VW DEALER AND THEY FOUND NOTHING, THEN I NOTICED THAT REMOTE START WAS THE PROBLEM. SEEM TO ME THERE SHOULD BE SOME SORT OF A SOFTWARE UPDATE FIX AS IT LOOKS LIKE THERE ARE NO ELECTRIC/ELECTRONIC ISSUES. Look up ODI 11350231 at NHTSA ↗ ODI 11360947 · 2,000 mi STEERING MAKES CREAKING AND NOISE WHEN TURNING EVEN WHEN STOPPED. DEALER REPLACED SWAY BAR LINKS TODAY VIA TSB. PROBLEM NOT FIXED, DEALER TEST DROVE AFTER FIX AND DETERMINED IT COULD POSSIBLY BE CLOCKSPRING. OTHERS ONLINE HAVE SIMILAR ISSUES, SOME SAY REPLACEMENT OF ENTIRE RACK IS REQUIRED, I HOPE NOT. Look up ODI 11360947 at NHTSA ↗ ODI 11363225 · 200 mi FROM PICKING UP THE VEHICLE THERE WAS A NOISE ONLY ON THE DRIVERS SIDE WINDSHIELD, THE SOUND I THOUGHT WAS INITIALLY ROAD NOISE AT HIGHER SPEED BUT IT WAS AT ANY SPEED. IT BECAME CLEAR THAT THE NOISE WAS AIR ENTERING THE VEHICLE THROUGH THE WINDSHIELD. THE WINDSHIELD WAS FOUND TO BE DEFECTIVE AND HAD TO BE REPLACED Look up ODI 11363225 at NHTSA ↗
Engine	7,000–47,000 mi	16,643 mi	9	ODI 11396572 · 7,000 mi PLEASE SEE ATTACHED DOCUMENT AS IT EXPLAINS IT ALL Look up ODI 11396572 at NHTSA ↗ ODI 11421699 · 16,643 mi The contact owned a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving at 40 mph, he crashed into another vehicle and within seconds, his vehicle's engine compartment caught fire and exploded twice. The vehicle was engulfed in flames when the fire department arrived on the scene. The contact did not receive medical attention or sustain injuries however, the contact's wife received medical attention for injuries sustained and transported to the hospital by ambulance. A police report was filed. The vehicle was towed to an au… Look up ODI 11421699 at NHTSA ↗ ODI 11416335 · 1,000 mi TL* THE CONTACT OWNS A 2021 VOLKSWAGEN ATLAS CROSS SPORT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO STOHLMAN VOLKSWAGEN (8433 LEESBURG PIKE, TYSONS, VA 22182) WHERE THE MECHANIC REPLACED THE ENGINE PURGE VALVE AND RETURNED THE VEHICLE TO THE CONTACT. SOON AFTER THE REPAIR, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REAPPEARED. THE CONTACT ALERTED THE DEALER OF THE FAILURE AND THE CONTACT WAS ASKED TO RETURN THE VEHICLE FOR FURTHER INSPEC… Look up ODI 11416335 at NHTSA ↗
Service Brakes	6,000–9,000 mi	7,655 mi	5	ODI 11352958 · 250 mi OUR ATLAS WILL RANDOMLY SLAM ON ITS BRAKES AS IF AVOIDING A COLLISION ON AN EMPTY ROAD. THE LANE ASSIST WILL ALSO STEER YOU TOWARDS OBSTACLES (LIKE CONSTRUCTION BARRELS) AND FIGHT AS YOUR TRY TO CORRECT ITS ERROR. ISSUES HAVE ALL OCCURRED WHILE IN MOTION TRAVELING DOWN A 2 OR 4 LANE ROAD. Look up ODI 11352958 at NHTSA ↗ ODI 11383956 · 7,655 mi WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND W… Look up ODI 11383956 at NHTSA ↗ ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗
Air Bags	7,000–53,200 mi	17,000 mi	13	ODI 11387907 · 5,500 mi WE EXPERIENCED AIR BAG DEPLOYMENT ON BOTH SIDES AS A RESULT OF A LOW-SPEED CONTACT WITH A CURB. WE WERE LEAVING A STOP SIGN AT A T INTERSECTION ON A SNOWY ROAD AND THE CAR SLID MAKING THE LEFT TURN AND THE PASSENGER SIDE FRONT WHEEL HIT THE CURB. WE COULD NOT HAVE BEEN TRAVELLING MORE THAN 10-15 MILES AN HOUR AND THE DAMAGE TO THE WHEEL IS ONLY SCRAPES. WE FEEL VERY STRONGLY THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED AND HAVE HAD THE CAR INSPECTED BY COLLISION EXPERTS THAT HAVE DOCUMENTED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED BASED ON THE … Look up ODI 11387907 at NHTSA ↗ ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11616197 · 63,000 mi The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000. Look up ODI 11616197 at NHTSA ↗
Forward Collision Avoidance: Automatic Emergency Braking	Too few reports for a range	10,500 mi	4 (sparse)	ODI 11457600 · 13,000 mi The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that since owning the vehicle, various electrical failure had occurred with the vehicle. The contact stated that while driving at various speeds, the vehicle would independently brake without incident as the check engine warning light would appear on the instrument panel. The contact also stated that the front driver’s side door failed to unlock while his wife was outside the vehicle with the engine running. The contact's wife was forced to enter the vehicle threw the fron… Look up ODI 11457600 at NHTSA ↗ ODI 11458240 · 8,000 mi The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving at 8 MPH, the automatic emergency braking system engaged and the vehicle stopped abruptly. The emergency parking brake warning light illuminated. An audible message "Ignition Is Turned On" was engaged. The contact stated that he disengaged the emergency parking brake and continued to drive; however, the failure reoccurred while driving at low speed as he was approaching a traffic light. Additionally, the contact stated that the vehicle windows rolled down ind… Look up ODI 11458240 at NHTSA ↗ ODI 11479958 · 7,000 mi The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while driving approximately 65-70 MPH, the vehicle in front of him swerved into another lane and he noticed there was a vehicle stopped in the middle of the highway 40 feet away from his vehicle. However, the automatic emergency braking system failed to engage. The contact depressed the brake pedal but the vehicle crashed into the rear end of the other vehicle due to the short distance. The air bags failed to deploy. The contact sustained soreness to the lower back, … Look up ODI 11479958 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	11	None	ODI 11623689 Daylight Running Lights (LED stripe) went out but in order to replace it, the whole headlight chassis need to be replaced because it’s embedded as part of the head light chassis instead of by replacing the LED running stripe alone. This needs to be part of recall to as it’s a safety issue without daylight running lights Look up ODI 11623689 at NHTSA ↗ ODI 11626449 on 11/18/24 Spark plug issues and misfire cylinder causing loss of power and acceleration with engine light check light on ,EPC and tire pressure. Other Issue with navigation system giving false of whereabout and wrong directions/turns. Occasional lost of power while driving on the street. Navigation system has been replaced twice but problem still continue. in 2021 and 2023. Look up ODI 11626449 at NHTSA ↗ ODI 11626753 Vehicles “Airbag Error” light has turned on. From what I’m reading this is a known faulty sensor that may prevent the front passenger airbag from deploying in a crash. This could increase the risk of injury to the front passenger. I contacted the Volkswagen dealer, there is currently no recall submitted for this because Volkswagen is not able to trace the issue. I am filing a claim because I am concerned for my safety and the safety of my passengers. I am not sure who I can contact in order to receive any assistance with this issue. Thank you. Look up ODI 11626753 at NHTSA ↗
2024-12	10	None	ODI 11630017 August of 2023 the vehicle was taken to Charles Maund VW in Austin Texas due to the hood latch disconnecting/breaking under the hood. November of 2024, just outside the 1 yr warranty period, the hood latch again had become disconnected/broken under the hood. There is an obvious defect in the hood latch system and puts drivers at risk as the hood cannot be opened if needed possibly stranding a driver on the road with a non-functioning vehicle and no way to assess or repair the issue. Think low oil, overheating engine, no wiper fluid, fuse blo… Look up ODI 11630017 at NHTSA ↗ ODI 11628902 · 30,000 mi The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the vehicle, where coolant was added to the vehicle; however, the low coolant warning light was illuminated. The vehicle was taken to the dealer, where the cooling system was replaced. The contact stated while driving at various speeds, the contact noticed an abnormal coolant odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken ba… Look up ODI 11628902 at NHTSA ↗ ODI 11629921 I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to re… Look up ODI 11629921 at NHTSA ↗
2025-01	11	None	ODI 11639317 Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Collision, Automatic Emergency Braking are just a few I can remember. After all these dashboard lights started flickering the truck wouldn't turn back on leaving me stranded at least 3 times. I have called the local Volkswagen dealership since my lease is up in a few weeks and they will not take the truck if it isn't running. They advise to have it towed to the dealership to diagnose and give an estimate of the cost to get this f… Look up ODI 11639317 at NHTSA ↗ ODI 11635651 The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled Look up ODI 11635651 at NHTSA ↗ ODI 11639455 The windshield on this vehicle is unsafe. VW either has a design issue with the angle of the windshield or an issue with the type of material the windshield is made out of. Since owning the vehicle I have had to have 2 windshield repairs in the last 3 months, both of which were covered by insurance “free” of charge (or so I thought) however the charges were reflected on my insurance as claims, which, in return raised my insurance $150 on my next 6 month renewal. My vehicle is my daily driver and I’m worried that one day my windshield is going t… Look up ODI 11639455 at NHTSA ↗
2025-02	8	25V100000, 25V081000	ODI 11644328 Steering makes a noise. SOS light is red and it's the second time this happens. Last time the dealerships charged me $700.00 to fixed it. And now it's red again, and it hasn't even passed 2 months. Look up ODI 11644328 at NHTSA ↗ ODI 11645232 I am having the same airbag sensor problem that everyone else is. My vehicle is not part of the recall but should be. This is a known safety hazard. Look up ODI 11645232 at NHTSA ↗ ODI 11645114 Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the sy… Look up ODI 11645114 at NHTSA ↗
2025-03	7	None	ODI 11648002 About a year ago the light of the SOS appear in red and will not reset back to green. The SUV has a warning sign in the dash that does not go off: Error: emergency call function. And an orange triangle in the display who cant go off. The dealer said that Its the car net module defective and is a well known issue with the 2020-2022 Atlases. They were supposed to order a new module and change it in warranty. The module didnt arrive and now they want me to pay for the module in order to change it because the warranty has expired. This module con… Look up ODI 11648002 at NHTSA ↗ ODI 11646156 I received notification via carfax, VW app, AND by mail about the passenger air bag faulty PODS system recall in September 2024. I was told by my local dealership there was no active fix for the issue at the time. I then had my 50k mile service completed in December 2024 the week before Christmas and the service department stated they still had not received a fix for the recall code and that it would be rolling out in stages and to wait for a resolution. It is now March 2025 and I do not feel safe driving this vehicle with my family knowing … Look up ODI 11646156 at NHTSA ↗ ODI 11648046 Hood Release Cable. The hood release cable, which runs from the release lever inside the car to the latch under the hood, broke. I can't open my car hood. I've been looking online and it seems that this is a common issue and very expensive to repair and Volkswagen is the only onewiths the proper tools to fix the problem. Look up ODI 11648046 at NHTSA ↗
2025-04	8	None	ODI 11652776 · 11,282 mi The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving 65 MPH, the front passenger's side and rear passenger's side windows opened unintendedly. There were no warning lights illuminated. The contact stated that the vehicle started experiencing the failure after the passenger occupant detection system (PODS) sensor mat and wiring harness were replaced under NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer performed… Look up ODI 11652776 at NHTSA ↗ ODI 11655588 The car’s engine start/stop feature has failed multiple times while at an incomplete stop. This failure endangers the driver because the car will not drive, forcing the driver to put the car in park & manually restart the car. This failure has occurred at least 6 times, reported as the original owner of the car for 3+ years. Recently, as a potential result(?), the car’s check engine light has appeared (@52k miles). The dealership suggested replacement of the N80 purge valve,~$400 repair at VW dealership, to fix the tandem start/stop error & che… Look up ODI 11655588 at NHTSA ↗ ODI 11652460 Keyless entry continuously fails. When using the door handles to unlock or lock the vehicle the vehicle behaves as if key fob is not present if the key fob is in our pants pocket or pocketbook. We have to physically take the key fob out of our pants/bag where we then can observe the "handshake" between vehicle and key fob take place in order to lock/unlock vehicle. Vehicle has been at the dealer multiple times (they had car for 60 days trying to resolve the issue). Batteries and key fob were replaced and reprogrammed, they replaced the star… Look up ODI 11652460 at NHTSA ↗
2025-05	4	25V334000	ODI 11660420 White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time Look up ODI 11660420 at NHTSA ↗ ODI 11661474 The windshield chips extremely easy. It is a hazard due to the potential easy shatter. Look up ODI 11661474 at NHTSA ↗ ODI 11662482 Rear view camera visibility failure from Infotainment system reboots. Car undergoes frequent infotainment center reboots, which causes a loss of rearview camera video feed and loss of several assistance systems, such as the rear pedestrian cross walk warning system until the reboot finishes. Has occurred multiple times while backing up, Reboots have been documented from 3 times and up to 37 times during the same 19 mile / 40 minute drive home, on different days. There has been multiple near collisions from this. Look up ODI 11662482 at NHTSA ↗
2025-06	2	25V434000	ODI 11666665 My windshield has a defect with a line coming from the rear view mirror box and it comes down and turns and then turns back toward the driver side and then a straight line to the passenger side. There is no impact on the outside of the windshield and no impact of being hit by a rock or any other debris. This is clearly a manufacture defect and i have reach out to the local VW Dealership in my area for the car was purchased in Houston, TX. I barely drive this car and I have noticed online there are several forums(discussions) with everyone ha… Look up ODI 11666665 at NHTSA ↗ ODI 11669783 I had the safety recall for the info system display fixed/updated on June 14, 2025. I have had no issues with the screen being distorted since up until this afternoon. I just came to turn my car on and the screen is distorted again, like how tvs used to look in the 80s if your antenna wasn’t in the right place. It is impacting the view when reversing. No lights or warnings prior to, and my car has been parked in the shade with the weather only 77 degrees today Look up ODI 11669783 at NHTSA ↗
2025-07	11	None	ODI 11670690 Driver side headlight stopped working after a little over 4 years but less than 50,000 miles. On coming drivers from other side of road are distracted by only one light working and tend to serve toward my car. No warning signs or messages appear in the car. Unfortunately, outside of warranty and the entire light console needs to be replaced. Appears to be a common problem on the Atlas Cross Sport 21' and per dealer parts on back order. Look up ODI 11670690 at NHTSA ↗ ODI 11671303 The daytime running lights have gone out. Look up ODI 11671303 at NHTSA ↗ ODI 11673073 Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnos… Look up ODI 11673073 at NHTSA ↗
2025-08	14	None	ODI 11677699 Noise (Rattle) coming from LH rear wheel well while driving. Brought vehicle to dealer for inspection, found LH rear coil sheared in half. Dealer replaced both rear coil springs. There was a recall for the 2018/2019 Atlas/Cross Sport for the same issue. (NHTSA #18V904000) I believe VW needs to include some if not all 2020 models as well. The failure of the coil spring was not due to abusive driving. This was poor metallurgy. I've never in my life had a coil spring fail. Look up ODI 11677699 at NHTSA ↗ ODI 11681281 Issue: Vehicle Lockout/Fob Unresponsive The combination of opening the passenger door, locking the vehicle with the key fob, and hitting the ignition button once before closing the door, DISABLES THE KEY FOB FUNCTIONALITY AND LOCKS YOU OUT OF THE VEHICLE. The app also becomes unresponsive because the ignition is engaged. The only way to open the car is manually with the key. If you have your child safety locks engaged for the rear seats, your children wont be able to open the doors if they are in a safety harness. This was an accidental order … Look up ODI 11681281 at NHTSA ↗ ODI 11681799 The hood latch is broken. After searching the cause I have found that this is a common issue with 2020 VW ATLAS. There needs to be a recall. Look up ODI 11681799 at NHTSA ↗
2025-09	7	None	ODI 11690466 Front brakes make scratching sound, dealer alleged brakes and rotor are fine after inspection. Steering wheel shakes at times when braking down hill. Cabin too noisy, air and sauna enter cabin by driver side door. Reported issue to dealer, they alleges the seal may need to be replaced; but not covered by warranty. Look up ODI 11690466 at NHTSA ↗ ODI 11687902 Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this problem. However, the problem has never been fixed, and persisted up until the time of the accident. Secondly, the vehicle's navigation system stopped working during the week of July 28th, and this was reported to Rick Case VW on July 30th. Attempts… Look up ODI 11687902 at NHTSA ↗ ODI 11686207 See attached document for complaint. Look up ODI 11686207 at NHTSA ↗
2025-10	19	None	ODI 11691685 2020 Atlas Cross Sport- hood release cable snapped- known issue. Many complaints online. Needs a recall! Dangerous Look up ODI 11691685 at NHTSA ↗ ODI 11693537 Hood cable release snapped/broke during a routine oil change. Look up ODI 11693537 at NHTSA ↗ ODI 11696774 On Sep 25 2025 my wife parked car in parking lot to check phone messages. The car was in park. When she finished she placed the car in drive. It began to accelerated rapidly even after the brakes were applied and struck a tree. Her foot was not on the accelerator. The car then rolled over onto the driver side door. A police officer in a nearby building saw the crash and said the car was probably at 30mph when it hit the tree. He and two other officers got my wife out of the car. After the car was towed away we contacted VW customer care and ask… Look up ODI 11696774 at NHTSA ↗
2025-11	3	None	ODI 11698953 Pulled out of driveway onto major road. Brake fluid alert showed up on dash. Brakes completely stopped working. Was able to roll the car to a stop. Called tow truck which delivered car to mechanic. Mechanic confirmed that there were no brakes and advised that the brake master cylinder leaked into the brake booster which caused the brake booster to be damaged. Mechanic needed to remove and replace the the brake master cylinder and the vacuum brake booster. Look up ODI 11698953 at NHTSA ↗ ODI 11697844 Acceleration problem upon accelerating passing a vehicle has become a safety issue. Approaching a vehicle and slowing down to pass, upon accelerating to pass, RPM drops drastically to almost a complete engine stall. I am partially in the passing lane with no power. Engine RPM then increases after the stall. I have been to the dealer with this, they cannot find the problem. No codes are set. This is a safety issue to me and other drivers approaching me due to the engine hesitation. Thank you for your consideration in this problem. Look up ODI 11697844 at NHTSA ↗ ODI 11698976 There’s a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. I’ve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to acknowledge any issue. They changed the filter and clean the vents and they’re saying nothing‘s wrong. There’s been multiple – alert since I bought the vehicle in April with them being the lane assist, throwing code all the time while I’m driving in any conditions the … Look up ODI 11698976 at NHTSA ↗
2025-12	6	25V835000	ODI 11705501 The car was purchased brand new in 2020. In 2022, the heating core broke and had to be replaced. This has happened again. This is a safety issue, the defroster is blowing cold air and not clearing the windshield properly. Having to drive a vehicle while freezing is also a safety hazard. A vehicle that is 5 years old, should not have this happen twice. Volkswagen was contacted and said there was not anything they could do. I read online that many with 2019 & 2020 Atlas & Atlas Cross sports are having the same issue. It should not take an acciden… Look up ODI 11705501 at NHTSA ↗ ODI 11706258 GAS TANK SEAL FAILED CAUSING COLLAPSE OF GAS TANK AND DAMAGE TO FUEL PUMP. SIMILAR PROBLEM IN OTHER VOLKSWAGON VEHICLES SUCH AS JETTA AND GOLF THAT HAD RECALL IN PAST. VOLKSWAGON COSTUMER SERVICE WAS NOTIFIED, BE FAILED TO OFFER REPAIR COVERAGE DUE TO FACT I HAD THE OIL CHANGED AT A NON VOLKSWAGON SERVICE CENTER. NO WORK WAS DONE ON FUEL SYSTEM OUTSIDE OF OFFICIAL VOLKSWAGON DEALERSHIP. Look up ODI 11706258 at NHTSA ↗ ODI 11707747 The warning light came on signaling an airbag problem. The dealer checked all the wires and connections and determined there must be a problem with vehemently airbag itself and they said it should be replaced. Look up ODI 11707747 at NHTSA ↗
2026-01	9	None	ODI 11708699 While traveling south on Wheeler Road at the underpass of the Long Island Expressway my 2020 Volkswagon Atlas Cross Sport's emergency braking system gets activated. This has happened multiple times at approximatly 12:20 AM while heading home from work. I took the car to the dealer but the dealer said there was no way to check what happened unless the diagnostic machine was connected at the time it happened. Again, this has happened multiple times, the most recent being both January second and the third. There is no reason why this happenes as … Look up ODI 11708699 at NHTSA ↗ ODI 11710602 I purchased a new 2020 Atlas Cross Sport in 2020. The car currently has 108,000 miles. In the time I have owned the car I have had to replace the heater core THREE times. The heater core has failed once again and I must replace it a FOURTH time. The dealer (Nucar, Norwood, MA) nor VW will admit the defect and I must pay $1000.00 to replace the defective part. This part is obviously defective. I want nothing more than to have the part replaced with a quality VW replacement part. I would also recommend that your organization investigate VW for a… Look up ODI 11710602 at NHTSA ↗ ODI 11708500 My car only has 58,000 and my car is leaking coolant and I was advised I need to replace the water pump at $15,000. I see there was a settlement already for Volkswagen’s however, my Volkswagen Atlas cross port is not included although it is in the same year as those cars with the settlement it needs to be added so that way the warranty can be extended by 80,000 miles. Look up ODI 11708500 at NHTSA ↗
2026-02	10	None	ODI 11718465 February 2025, just outside the warranty period, the hood latch had become disconnected/broken under the hood. There is a point where the two piece cable is joined under the hood and the cable breaks at this point. There is an obvious defect in the hood latch system and puts drivers at risk as the hood cannot be opened if needed possibly stranding a driver on the road with a non-functioning vehicle and no way to assess or repair the issue. Think low oil, overheating engine, no wiper fluid, fuse blown, no way to assess the issue. This is a com… Look up ODI 11718465 at NHTSA ↗ ODI 11714960 · 35,000 mi The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that after being stopped at a traffic light, while making a left turn in the snow, the contact was unsure if the vehicle had fallen into a pothole or had driven over a speed bump when the driver's side curtain air bag, and the passenger's side curtain air bags, unexpectedly deployed. Additionally, unknown sensors were beeping, and the vehicle stalled. The contact stated that the sensors beeped while driving in the snow. No warning light was illuminated. There were no injur… Look up ODI 11714960 at NHTSA ↗ ODI 11717947 Exactly at 50,000 miles, both Daytime Running Lights stopped working This is a very well known issue in the owners community and seems very o purpose, since to fix it, instead of just having to replace a bulb or small part, dealer requires to replace the whole headlight assembly Look up ODI 11717947 at NHTSA ↗
2026-03	9	None	ODI 11722691 Description of Fault This vehicle exhibits a recurring, intermittent failure of the electronic throttle control system. Three distinct symptom patterns have been observed: 1.Throttle non-responsive at stop-start (approx. monthly/bi-monthly): After coming to a complete stop (e.g. at a traffic light), pressing the accelerator pedal produces no engine response. The vehicle will not move. Switching the ignition fully off and performing a cold restart resolves the issue immediately. 2.Throttle failure while vehicle was in motion (Wednesday, March 4,… Look up ODI 11722691 at NHTSA ↗ ODI 11721399 The Digital Display Continues to drop connection to phone when driving. Digital display drops blue tooth - will recycle and not auto connect Will state that it needs wifi connection and action must be taken on phone while driving. VW - has claimed to be working on a fix for over a year. Every dealer visit does not resolve issue. Look up ODI 11721399 at NHTSA ↗ ODI 11721693 This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometimes, it is severe enough that the entire computer system shuts down and none of the safety features are available, such as collision warning, automatic braking, etc.. You also cannot control the heat or see the backup camera because of the screen being broken. This is a persistent issue that VW has no permanent solution for. The car has been in the shop multiple times for multiple weeks attempting a repair, but even the dealer ha… Look up ODI 11721693 at NHTSA ↗
2026-04	12	None	ODI 11730349 On 4/6 - My car alert system flashed the following; Still present, Called VW Dealership. Customer Care & Checked for recalls via VIN number. Airbag Error ( message on dashboard) Passenger Airbag (Message /light -automatically turned off airbags) Passanger airbag sensor flashes then turns solid. Safety recall for VW Atlas, certain vin numbers. No active recall for mine. (confirmed via VIA VW website, dealership & VW Customer Care) This puts my family at risk of airbags not deploying properly in emergency situations. Look up ODI 11730349 at NHTSA ↗ ODI 11730429 While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks cycle repeatedly, windows roll down on their own, and when attempting to roll the windows back up, they immediately roll back down. The dashboard lights flicker, become extremely bright, and at times go out completely. The central display (including Apple CarPlay) also shuts off entirely. Multiple warning alerts appear, including emergency brake warnings. These failures occur while the vehicle is in motion and create a safety … Look up ODI 11730429 at NHTSA ↗ ODI 11731274 Premature failure of left drivers side LED Daytime Running Light. Look up ODI 11731274 at NHTSA ↗
2026-05	7	None	ODI 11737656 Both day time running lights failed right after warranty expired. This repair requires over 2300$ repair because both entire headlights need to be replaced. This is a frequent problem that VW is aware yet refuses to rectify. It cause my vehicle to be less visible because of aporr design by VW. Look up ODI 11737656 at NHTSA ↗ ODI 11736576 The Hood latch is broke and I am unable to get into the hood without tremendous effort. Look up ODI 11736576 at NHTSA ↗ ODI 11737483 Subject: Formal Safety Complaint – Structural Manufacturing Defect – 2021 VW Atlas Cross Sport (VIN: [XXX] ) To the NHTSA and Volkswagen Customer CARE: I am formally reporting a significant safety hazard regarding my 2021 Volkswagen Atlas Cross Sport. Incident Details: Incident Date: 05/07/2026 Current Mileage: 76,305 miles VIN: [XXX] Supporting Documentation: See attached files image.png and image_2.png. Description of the Problem (Per Certified Technician): As documented in the attached invoice from Vacaville Volkswagen (image.png), the… Look up ODI 11737483 at NHTSA ↗
2026-06	10	None	ODI 11741261 · 53,200 mi The contact owns a 2020 Volkswagen. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the vehicle was taken to the local dealer, where it was diagnosed with an error code associated with the airbag. The vehicle was repaired at the consumer expense. The manufacturer was made aware of the failure. The failure mileage was approximately 53,200. Look up ODI 11741261 at NHTSA ↗ ODI 11742314 We purchased a Chicco Fit360 car seat approximately two weeks ago. During normal use, we discovered that the magnetic chest clip/latch on the 5-point harness can appear to be connected but is not always mechanically latched. If the two halves of the magnetic chest clip are brought together lightly/loosely, the magnets pull the clip together and it appears closed, but the latch can separate without pressing the release buttons. The issue appears to be with the magnetic chest clip/chest latch portion of the harness system. This creates a safety … Look up ODI 11742314 at NHTSA ↗ ODI 11743802 The vehicle has ghost braking issues and on top of all the screens go black periodically for no reason at all(they aren’t being touched). Look up ODI 11743802 at NHTSA ↗
2026-07	10	26V473000	ODI 11751820 sunroof shattered while driving down the freeway Look up ODI 11751820 at NHTSA ↗ ODI 11753798 HVAC water tubing has leaked on to the airbag control module causing airbag errors and many other electrical faults. This is a known safety problem under recall 87H4, NHTSA campaign 21V892. However, Volkswagen stated my VIN is not eligible for this recall. Note: this diagnostic was not performed at a dealership but at an independent German car repair shop. Look up ODI 11753798 at NHTSA ↗ ODI 11750701 Right side daytime running light went out. Confirmed by dealer and headlamp assembly was replaced. Look up ODI 11750701 at NHTSA ↗
2026-08	11	None	ODI 11755338 · 134,000 mi The contact owns a 2020 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the air bag, cruise control, electronic parking brake, and several other unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the HVAC drain tube had leaked onto the air bag control module and the air bag control module and the drain tube needed to be replaced. The contact researched and became aware of NHTSA Campaign Number: 21V892000 (Visibility, Air Bag… Look up ODI 11755338 at NHTSA ↗ ODI 11759919 Air bag error light lit up with barely over 60k miles. Dealer diagnosis identifies the issue as a faulty Driver Head Curtain Airbag Igniter. Correction is to replace the driver side head curtain airbag assembly at a cost of ~$1,200. The vehicle has never been in an accident nor had the airbags deployed. This seems to be a common issue based on previous comments therefore Volkswagon should step up and include this model/make/year in a safety recall to correct the issue. Look up ODI 11759919 at NHTSA ↗ ODI 11755031 Got an airbag alert light on driver console. Took it to VW dealer in [XXX]. They said the driver side airbag has a short to ground. And it’s not covered under the warranty. And it’s $2000 to fix. There has been a lot of problems with the wire harness from the manufacturer. And I feel like they should repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11755031 at NHTSA ↗
2026-09	17	None	ODI 11761764 VW SOS system TCU has gone bad. I see this as a safety issue and VW will not replace under warranty Look up ODI 11761764 at NHTSA ↗ ODI 11762785 steering went out completly and the SUV shut off in the middle of the street. had to restart car to get it home. SUV shut off in the middle of a turn. Had the SUV checked at dealership and they found a bad steering unit. I had the SUV in 3 times with the complaint and they found nothing until the warranty ran out. Neillo VW checked it in 2020,2021,2023 and say they found nothing, Look up ODI 11762785 at NHTSA ↗ ODI 11763668 Air Bag error-seat occupant classification module-passenger side occupant detection sensor is defective. Air bag may not deploy upon impact. Confirmed that airbag sensor is defective at dealership. Airbag error first appeared one week ago at 75k miles. VW will not cover cost to repair defective air bag sensor. Look up ODI 11763668 at NHTSA ↗
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 50 complaints · 2023: 16 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	23	37	50
2023	8	15	16

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	71	0	1
2023	19	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Electrical System	Unknown Or Other	Engine	Service Brakes	Air Bags	Forward Collision Avoidance: Automatic Emergency Braking	Fuel/Propulsion System	Exterior Lighting
Electrical System	—	28 ODI 11455586 Upon starting the vehicle, an electrical fault for the drivers side door comes on. Often, this is followed by the drivers side door windows rolling down a few inches automatically. What follows next is a cascade of electrical faults, including but not limited to the emergency brake. When trying to drive in this condition, the brake automatically comes on just before the car comes to a complete stop. When there isn't the initial electrical fault, the car operates normally. This seems to be a problem associated with the driver's side door wi… Look up ODI 11455586 at NHTSA ↗ ODI 11461199 Several weeks ago, while the vehicle was on and in park, several warning lights went off and the vehicle started beeping, both windows on the drivers' side rolled all the way down and the parking brake engaged. I was able to disengage the parking brake and roll up the windows. After turning the vehicle off and back on, the warning lights went away. This morning, after putting the vehicle in park and turning it off, both windows on the drivers' side rolled about 1/3 of the way down and the parking brake engaged. Upon turning the vehicle back on… Look up ODI 11461199 at NHTSA ↗ ODI 11534606 While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off. Look up ODI 11534606 at NHTSA ↗	29 ODI 11534606 While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off. Look up ODI 11534606 at NHTSA ↗ ODI 11458829 I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu… Look up ODI 11458829 at NHTSA ↗ ODI 11498340 The remote start will not work related to fuel system issues, which concerns me and has an affect on the car stoping during driving. Look up ODI 11498340 at NHTSA ↗	39 ODI 11383956 · 7,655 mi WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND W… Look up ODI 11383956 at NHTSA ↗ ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11443221 Multiple errors when starting car including windows on drivers side roll down randomly, cruise control does not work, when I step on brakes it throws the emergency brake on and jerks the forward causing everyone in car to jerk forward. Dealership states drivers side wire harness problem but had it replaced 3/2021 and now same exact problem 12/2021 Look up ODI 11443221 at NHTSA ↗	11 ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11457455 Issues started in fall 2020, each had occurred a few times, but dealers reported this was a known issue without a fix or that parka for wire harness were on back order. Now with each start 8+ alarms go off for failures in safety features. Consistently the electronic parking brakes come on at slow speeds (<5mph) and has caused near accede to due to sliding when driving in snowy weather. Airbag warning light on and unsure if this is a safety issue or sensor problem, dealership reports it is not a safety issue. Driver door not recognized as closed… Look up ODI 11457455 at NHTSA ↗ ODI 11458685 The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We still have to make payments on the vehicle and Volkswagen doesn't want to do anything to help with anything. We were informed they would not provide … Look up ODI 11458685 at NHTSA ↗	29 ODI 11445922 When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting… Look up ODI 11445922 at NHTSA ↗ ODI 11451219 Door harness and module fault. Had emergency brake engage automatically while car was in gear, windows rolling up and down, key fob not working with the car while running and threatening shut down. Stabilizers needed replacing and alternator also low voltage while driving, stopped on the side of the road and would not engage into gear. Look up ODI 11451219 at NHTSA ↗ ODI 11455807 In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and V… Look up ODI 11455807 at NHTSA ↗	10 ODI 11458829 I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu… Look up ODI 11458829 at NHTSA ↗ ODI 11498340 The remote start will not work related to fuel system issues, which concerns me and has an affect on the car stoping during driving. Look up ODI 11498340 at NHTSA ↗ ODI 11593663 My Wife has been driving our kids in our certified Preowned Atlas and this is the 3rd time she has stated then when slowing down or coming to a complete stop the vehicle shuts off completely and it's not due to the auto stop feature we have it switched off whenever we drive. On many forums I've researched when going into more in depth I found multiple people clamming it's a occurring thing for a lot of 21 atlas owners some even saying mid drive the vehicle shuts off and it's extremely dangerous because if your on the freeway or on a busy street… Look up ODI 11593663 at NHTSA ↗	6 ODI 11730429 While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks cycle repeatedly, windows roll down on their own, and when attempting to roll the windows back up, they immediately roll back down. The dashboard lights flicker, become extremely bright, and at times go out completely. The central display (including Apple CarPlay) also shuts off entirely. Multiple warning alerts appear, including emergency brake warnings. These failures occur while the vehicle is in motion and create a safety … Look up ODI 11730429 at NHTSA ↗ ODI 11455989 While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The Look up ODI 11455989 at NHTSA ↗ ODI 11569541 The failing component is the passenger side daytime running light. This light no longer illuminates. After searching for a fix for the problem, this appears to be a very common problem for the VW Atlas Cross Sport. The vehicle is available for inspection. The daytime running light has not been working since the vehicle hit about 55,000 miles. No warning of the daytime running light being out. Look up ODI 11569541 at NHTSA ↗
Unknown Or Other	28 ODI 11455586 Upon starting the vehicle, an electrical fault for the drivers side door comes on. Often, this is followed by the drivers side door windows rolling down a few inches automatically. What follows next is a cascade of electrical faults, including but not limited to the emergency brake. When trying to drive in this condition, the brake automatically comes on just before the car comes to a complete stop. When there isn't the initial electrical fault, the car operates normally. This seems to be a problem associated with the driver's side door wi… Look up ODI 11455586 at NHTSA ↗ ODI 11461199 Several weeks ago, while the vehicle was on and in park, several warning lights went off and the vehicle started beeping, both windows on the drivers' side rolled all the way down and the parking brake engaged. I was able to disengage the parking brake and roll up the windows. After turning the vehicle off and back on, the warning lights went away. This morning, after putting the vehicle in park and turning it off, both windows on the drivers' side rolled about 1/3 of the way down and the parking brake engaged. Upon turning the vehicle back on… Look up ODI 11461199 at NHTSA ↗ ODI 11534606 While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off. Look up ODI 11534606 at NHTSA ↗	—	15 ODI 11534606 While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off. Look up ODI 11534606 at NHTSA ↗ ODI 11520322 We have had this Atlas Cross Sport R-line for 2 years. Over these two years, the car will intermittently stall when I come to a stop sign or stop light. Many times it has nearly caused an accident. I consistently turn the auto on-off OFF as it is not a feature I like, the problem happens with that feature disabled. Since I am the main driver, and my husband rarely is in the car, I thought that it was a normal feature. In the past several weeks it has continued to stop and nearly killed me at a major intersection in my area. I took the atlas in… Look up ODI 11520322 at NHTSA ↗ ODI 11530564 Start/stop error occurred on dashboard and a day later the check engine came on. I took it in to get diagnosed & was told the software was recalled and needed updated. A few days later the start/stop error came back on, engine light came on, car was jerking and my engine would shut off as I am driving and would tell me to start my engine manually. I was then told the evap purge valve and evap canister needed replaced. These 2 items were the first 2 line items on the diagnosis they first ran & did not check. Look up ODI 11530564 at NHTSA ↗	5 ODI 11461199 Several weeks ago, while the vehicle was on and in park, several warning lights went off and the vehicle started beeping, both windows on the drivers' side rolled all the way down and the parking brake engaged. I was able to disengage the parking brake and roll up the windows. After turning the vehicle off and back on, the warning lights went away. This morning, after putting the vehicle in park and turning it off, both windows on the drivers' side rolled about 1/3 of the way down and the parking brake engaged. Upon turning the vehicle back on… Look up ODI 11461199 at NHTSA ↗ ODI 11457085 on 2/2/22 Brought vehicle to nearest dealership.Upon inspection they ordered a HARNESS;TECH CHECKED AND FOUND LOST COMMUNICATION WITH DOOR CONTROL MODULE DRIVER SIDE DOOR MODULE FAULTY PART ON ORDER. My vehicle is available for inspection upon request keeping in mind underivable safety issues. on 2/02/2022 to start with ,drove into dealership because of windows on drivers side opening, dash board lights all lit up.on 2/14/2022 while driving on highway and thru streets emergency brake would go on and give a hard brake stop. lights on and beeping… Look up ODI 11457085 at NHTSA ↗ ODI 11645383 While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it… Look up ODI 11645383 at NHTSA ↗	0	4 ODI 11454640 Emergency brake engaged while driving, car warning beeps and warning alerts while stopped and while driving, windows opening while driving - cannot be closed from driver side, car alarm activated when opening door. Dealer states the problem is a door harness and parts not available. They state there is a problem with many other VW Atlas 2021 cars. Over 80 in their lot with same problem. Look up ODI 11454640 at NHTSA ↗ ODI 11497301 I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle. Look up ODI 11497301 at NHTSA ↗ ODI 11636753 The display unit continuously reboots or shuts down. When it does this, warnings go off stating safety features are all disabled and not available. This is very dangerous and they dealership says there is no fix. The monitor/display reboots every continuously through the drive and no matter how many hard resets we do it continues. Throughout the reboot cycles no safety features are available per the car display. You can't use backup camera, no cruise control, no braking/collision avoidance, ... none of the features work. This has been goi… Look up ODI 11636753 at NHTSA ↗	8 ODI 11732107 Fuel pump failed Daytime running light failure Broken hood latch Look up ODI 11732107 at NHTSA ↗ ODI 11459784 UNKNOWN: 3/22 Vehicle stalled two times at 70 mph on a highway. Increased steering wheel vibrations/ shaking Increased gas pedal vibrations Overall vehicle shaking increased after this occurred Took it to dealer which had it in the shop until 3/25. Stated couldn’t find anything wrong. Went to pick it up on 3/25 and STOP/START ERROR appeared. Left it until Monday. Talked to technician and stated car misfired last week but couldn’t find anything else and cleared error code. April 4th Car stalled and stuttered three times on a major highway at … Look up ODI 11459784 at NHTSA ↗ ODI 11624133 My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic… Look up ODI 11624133 at NHTSA ↗	2 ODI 11730429 While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks cycle repeatedly, windows roll down on their own, and when attempting to roll the windows back up, they immediately roll back down. The dashboard lights flicker, become extremely bright, and at times go out completely. The central display (including Apple CarPlay) also shuts off entirely. Multiple warning alerts appear, including emergency brake warnings. These failures occur while the vehicle is in motion and create a safety … Look up ODI 11730429 at NHTSA ↗ ODI 11732107 Fuel pump failed Daytime running light failure Broken hood latch Look up ODI 11732107 at NHTSA ↗
Engine	29 ODI 11534606 While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off. Look up ODI 11534606 at NHTSA ↗ ODI 11458829 I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu… Look up ODI 11458829 at NHTSA ↗ ODI 11498340 The remote start will not work related to fuel system issues, which concerns me and has an affect on the car stoping during driving. Look up ODI 11498340 at NHTSA ↗	15 ODI 11534606 While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off. Look up ODI 11534606 at NHTSA ↗ ODI 11520322 We have had this Atlas Cross Sport R-line for 2 years. Over these two years, the car will intermittently stall when I come to a stop sign or stop light. Many times it has nearly caused an accident. I consistently turn the auto on-off OFF as it is not a feature I like, the problem happens with that feature disabled. Since I am the main driver, and my husband rarely is in the car, I thought that it was a normal feature. In the past several weeks it has continued to stop and nearly killed me at a major intersection in my area. I took the atlas in… Look up ODI 11520322 at NHTSA ↗ ODI 11530564 Start/stop error occurred on dashboard and a day later the check engine came on. I took it in to get diagnosed & was told the software was recalled and needed updated. A few days later the start/stop error came back on, engine light came on, car was jerking and my engine would shut off as I am driving and would tell me to start my engine manually. I was then told the evap purge valve and evap canister needed replaced. These 2 items were the first 2 line items on the diagnosis they first ran & did not check. Look up ODI 11530564 at NHTSA ↗	—	4 ODI 11457368 My car would activate the emergency brakes for no reason. A safety risk for myself, my family and anyone on the road near me. I was late to work several times as the parking brake would become stuck and not allow me to drive. The car would shake and the engine light would come on causing me to think my car would leave me stranded. The windows would roll down and get stuck and go up and down. My brakes and rotors were warped and would squeak and make a terrible grinding noise. Everyday was new problem that would come and go until it beca… Look up ODI 11457368 at NHTSA ↗ ODI 11590253 MY CAR SHUTS OFF WHILE DRIVING. ALSO I HAVE HAD BRAKE ISSUES. GRINDING NOISE AND LOUD NOISE. THEY RELACED THE BRAKE PADS THAT I HAD TO PAY FOR BECAUSE MANUFACTUR PADS WOULD HAVE CAUSE THE SAME ISSUE. NOW MY CAR IS SHAKING WHILE I BRAKE. THEY SAID I NEED NEW ROTORS. WITH THE CAR SHUTTING OFF WHILE DRIVING IS MY MAIN CONCERN. IT HAS SHUT OFF A TOTAL OF 8 TIME SINCE I HAVE OWNED IT. SHUT OFF RADOMLY ON STREET, PARKING LOTS AND FREEWAY GOING 65MPH. I HAVE MY GRAND CHILDREN IN MY CAR A LOT. SO THERFORE, THIS IS A HIGH RISK SAFETY CONCERN OF MINE.… Look up ODI 11590253 at NHTSA ↗ ODI 11632579 Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I’ll get breaking malfunction warning. It has been checked by vw and they state that the brakes are fine and they’ve had several come in with same issue but there’s no recall that has been issued. They stated it is the material that was used to manufacture brake parts that cause this problem. It worries me one day they will give out. Also the error drive system has come on and it feels I lose power. I stop car and sometimes that helps as I res… Look up ODI 11632579 at NHTSA ↗	0	3 ODI 11457368 My car would activate the emergency brakes for no reason. A safety risk for myself, my family and anyone on the road near me. I was late to work several times as the parking brake would become stuck and not allow me to drive. The car would shake and the engine light would come on causing me to think my car would leave me stranded. The windows would roll down and get stuck and go up and down. My brakes and rotors were warped and would squeak and make a terrible grinding noise. Everyday was new problem that would come and go until it beca… Look up ODI 11457368 at NHTSA ↗ ODI 11457564 In Aug/Sept Windows drivers side go down at will. Parking brakes engages when I slow down to stop, at times difficult to disengage. Bells constantly ring while driving. Lane assist notification of problem comes on at will. Something about Drives side message of no electrical connection. Engine light constantly on. Doors lock, unlock at will. I took vehicle to dealership for scheduled oil change in Feb 2022 and told them what was happening and was told there was a recall and parts to be ordered. I returned the next week for dash lights (engine,… Look up ODI 11457564 at NHTSA ↗ ODI 11716371 Despite repeated repair attempts, months-long delays due to unavailable parts, and providing dealership technicians with clear video/audio evidence, authorized Volkswagen dealerships failed to properly diagnose/document defects causing severe safety hazards. My vehicle continues to suffer from persistent braking defects, defective sensors resulting in sensor failures, recurring software safety malfunctions from recall-related defects and safety hazards. Charges Related to repairs/replacements for Defective Sensors, Alignment Calibration for sa… Look up ODI 11716371 at NHTSA ↗	22 ODI 11418094 On May 14, 2021, driving at approximately 65 mph, the check engine warning light appeared flashing for the first time since purchase (purchase date April 30, 2021 - two weeks from vehicle purchase date), vehicle lost acceleration and shook aggressively on a major interstate highway. Owner pulled vehicle over to a safe location after driving approximately .25 miles after vehicle's check engine light initially illuminated. Owner had towing company transport the vehicle to the Volkswagen dealer in northern California where service indicated a faul… Look up ODI 11418094 at NHTSA ↗ ODI 11458829 I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu… Look up ODI 11458829 at NHTSA ↗ ODI 11473444 I was driving the car and it stalled on me. I had to start the car again. The car has not reproduced the incident again. I brought the car to two different service departments but they found nothing. One service department said to change my gasoline. Look up ODI 11473444 at NHTSA ↗	0
Service Brakes	39 ODI 11383956 · 7,655 mi WHEN DRIVING VEHICLE UPON COMING TO A COMPLETED STOP, VARIOUS FAULT MESSAGES ARE DISPLAYED 'ELECTRONIC BRAKE ERROR/DRIVER CONTACT SWITCH ERROR, START/STOP ERROR'. THE CAR DETECTS THAT THE DOOR IS OPEN EVEN THOUGH IT IS COMPLETELY CLOSED WHICH CAUSES PARKING BREAK TO ACTIVATE IMMOBILIZING THE VEHICLE ; THE START/STOP SYSTEM THEN ACTIVATES TURNING OFF THE ENGINE. THIS MAKES PERFORMING ANY LOW SPEED MANEUVER EXTREMELY DIFFICULT AND DANGEROUS AS YOU MUST FIRST FIND THEN PRESS THE ELECTRONIC PARKING BREAKING BUTTON/TAKE YOUR FOOT OFF THE BREAK AND W… Look up ODI 11383956 at NHTSA ↗ ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11443221 Multiple errors when starting car including windows on drivers side roll down randomly, cruise control does not work, when I step on brakes it throws the emergency brake on and jerks the forward causing everyone in car to jerk forward. Dealership states drivers side wire harness problem but had it replaced 3/2021 and now same exact problem 12/2021 Look up ODI 11443221 at NHTSA ↗	5 ODI 11461199 Several weeks ago, while the vehicle was on and in park, several warning lights went off and the vehicle started beeping, both windows on the drivers' side rolled all the way down and the parking brake engaged. I was able to disengage the parking brake and roll up the windows. After turning the vehicle off and back on, the warning lights went away. This morning, after putting the vehicle in park and turning it off, both windows on the drivers' side rolled about 1/3 of the way down and the parking brake engaged. Upon turning the vehicle back on… Look up ODI 11461199 at NHTSA ↗ ODI 11457085 on 2/2/22 Brought vehicle to nearest dealership.Upon inspection they ordered a HARNESS;TECH CHECKED AND FOUND LOST COMMUNICATION WITH DOOR CONTROL MODULE DRIVER SIDE DOOR MODULE FAULTY PART ON ORDER. My vehicle is available for inspection upon request keeping in mind underivable safety issues. on 2/02/2022 to start with ,drove into dealership because of windows on drivers side opening, dash board lights all lit up.on 2/14/2022 while driving on highway and thru streets emergency brake would go on and give a hard brake stop. lights on and beeping… Look up ODI 11457085 at NHTSA ↗ ODI 11645383 While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it… Look up ODI 11645383 at NHTSA ↗	4 ODI 11457368 My car would activate the emergency brakes for no reason. A safety risk for myself, my family and anyone on the road near me. I was late to work several times as the parking brake would become stuck and not allow me to drive. The car would shake and the engine light would come on causing me to think my car would leave me stranded. The windows would roll down and get stuck and go up and down. My brakes and rotors were warped and would squeak and make a terrible grinding noise. Everyday was new problem that would come and go until it beca… Look up ODI 11457368 at NHTSA ↗ ODI 11590253 MY CAR SHUTS OFF WHILE DRIVING. ALSO I HAVE HAD BRAKE ISSUES. GRINDING NOISE AND LOUD NOISE. THEY RELACED THE BRAKE PADS THAT I HAD TO PAY FOR BECAUSE MANUFACTUR PADS WOULD HAVE CAUSE THE SAME ISSUE. NOW MY CAR IS SHAKING WHILE I BRAKE. THEY SAID I NEED NEW ROTORS. WITH THE CAR SHUTTING OFF WHILE DRIVING IS MY MAIN CONCERN. IT HAS SHUT OFF A TOTAL OF 8 TIME SINCE I HAVE OWNED IT. SHUT OFF RADOMLY ON STREET, PARKING LOTS AND FREEWAY GOING 65MPH. I HAVE MY GRAND CHILDREN IN MY CAR A LOT. SO THERFORE, THIS IS A HIGH RISK SAFETY CONCERN OF MINE.… Look up ODI 11590253 at NHTSA ↗ ODI 11632579 Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I’ll get breaking malfunction warning. It has been checked by vw and they state that the brakes are fine and they’ve had several come in with same issue but there’s no recall that has been issued. They stated it is the material that was used to manufacture brake parts that cause this problem. It worries me one day they will give out. Also the error drive system has come on and it feels I lose power. I stop car and sometimes that helps as I res… Look up ODI 11632579 at NHTSA ↗	—	8 ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11457455 Issues started in fall 2020, each had occurred a few times, but dealers reported this was a known issue without a fix or that parka for wire harness were on back order. Now with each start 8+ alarms go off for failures in safety features. Consistently the electronic parking brakes come on at slow speeds (<5mph) and has caused near accede to due to sliding when driving in snowy weather. Airbag warning light on and unsure if this is a safety issue or sensor problem, dealership reports it is not a safety issue. Driver door not recognized as closed… Look up ODI 11457455 at NHTSA ↗ ODI 11449005 brakes are squeaking at 15k , airbag light on, cracking noise when turning corners Look up ODI 11449005 at NHTSA ↗	23 ODI 11445922 When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting… Look up ODI 11445922 at NHTSA ↗ ODI 11455807 In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and V… Look up ODI 11455807 at NHTSA ↗ ODI 11457643 Driving and my car is automatically suddenly braking for me even-though my foot is on the gas. This now has happened a few times and I almost got rear-ended yesterday. Look up ODI 11457643 at NHTSA ↗	0	2 ODI 11455989 While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The Look up ODI 11455989 at NHTSA ↗ ODI 11617392 Dear National Highway Traffic Safety Administration, I am writing to express my frustration with the ongoing issues with my Volkswagen Atlas Cross Sport. Despite repeated repair efforts, the situation has become unsustainable. As a one-car household, visiting the dealership multiple times a month is both financially and personally stressful. While the service department has been excellent in trying to address the problems, the recurring issues are straining my relationship with the dealership. I need a reliable vehicle, especially given the $… Look up ODI 11617392 at NHTSA ↗
Air Bags	11 ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11457455 Issues started in fall 2020, each had occurred a few times, but dealers reported this was a known issue without a fix or that parka for wire harness were on back order. Now with each start 8+ alarms go off for failures in safety features. Consistently the electronic parking brakes come on at slow speeds (<5mph) and has caused near accede to due to sliding when driving in snowy weather. Airbag warning light on and unsure if this is a safety issue or sensor problem, dealership reports it is not a safety issue. Driver door not recognized as closed… Look up ODI 11457455 at NHTSA ↗ ODI 11458685 The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We still have to make payments on the vehicle and Volkswagen doesn't want to do anything to help with anything. We were informed they would not provide … Look up ODI 11458685 at NHTSA ↗	0	0	8 ODI 11403076 · 6,000 mi UPON VEHICLE START, VEHICLE PROVIDED SEVERAL WARNINGS: 'DRIVER DOOR CONTACT SWITCH, ELECTRONIC PARKING BRAKE FAULT, AIRBAG ERROR', AND SEVERAL OTHERS. THE DRIVER AND DRIVER-REAR PASSENGER WINDOWS ROLLED DOWN ABOUT TWO INCHES, SECURITY LIGHT WAS BLINKING, DRIVERS DOOR WOULD NOT LOCK. WHILE DRIVING ON CITY STREET, THE PARKING BRAKE WOULD ENGAGE AT LOW SPEED (1-2 MPH), AND WHEN STOPPED, WHILE IN GEAR (DRIVE). Look up ODI 11403076 at NHTSA ↗ ODI 11457455 Issues started in fall 2020, each had occurred a few times, but dealers reported this was a known issue without a fix or that parka for wire harness were on back order. Now with each start 8+ alarms go off for failures in safety features. Consistently the electronic parking brakes come on at slow speeds (<5mph) and has caused near accede to due to sliding when driving in snowy weather. Airbag warning light on and unsure if this is a safety issue or sensor problem, dealership reports it is not a safety issue. Driver door not recognized as closed… Look up ODI 11457455 at NHTSA ↗ ODI 11449005 brakes are squeaking at 15k , airbag light on, cracking noise when turning corners Look up ODI 11449005 at NHTSA ↗	—	5 ODI 11458685 The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We still have to make payments on the vehicle and Volkswagen doesn't want to do anything to help with anything. We were informed they would not provide … Look up ODI 11458685 at NHTSA ↗ ODI 11448786 My adaptive cruise control AND airbags FAILED when traffic ahead of me suddenly stopped. (There was NO airbag deployment.) I crashed into the person in front of me who then hit the person in front of them. The vehicle is available for inspection. I told the dealership at my 10k scheduled maintenance it was not braking or recognizing vehicles in front until it was so late I had to manually brake. I had a bunch of stuff in the front seat to where the passenger airbag light was on. It also DID not deploy. If someone had been there without a seatbe… Look up ODI 11448786 at NHTSA ↗ ODI 11463332 I own a 2021 Atlus Cross-Sport and the last month I have had several electrical issues with it. It first started with my driver's windows would automatically roll down, then my radio would tune in/out, my check engine light comes on and then the passenger side air bag would turn off. I then would have my parking break come on when I rolled into a stop which included consistent beeping and alarms going off. Being a concern, I brought it into Volkswagen and was told that there was a recall on a faulty wiring harness. They agreed to place me into … Look up ODI 11463332 at NHTSA ↗	0	0
Forward Collision Avoidance: Automatic Emergency Braking	29 ODI 11445922 When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting… Look up ODI 11445922 at NHTSA ↗ ODI 11451219 Door harness and module fault. Had emergency brake engage automatically while car was in gear, windows rolling up and down, key fob not working with the car while running and threatening shut down. Stabilizers needed replacing and alternator also low voltage while driving, stopped on the side of the road and would not engage into gear. Look up ODI 11451219 at NHTSA ↗ ODI 11455807 In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and V… Look up ODI 11455807 at NHTSA ↗	4 ODI 11454640 Emergency brake engaged while driving, car warning beeps and warning alerts while stopped and while driving, windows opening while driving - cannot be closed from driver side, car alarm activated when opening door. Dealer states the problem is a door harness and parts not available. They state there is a problem with many other VW Atlas 2021 cars. Over 80 in their lot with same problem. Look up ODI 11454640 at NHTSA ↗ ODI 11497301 I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle. Look up ODI 11497301 at NHTSA ↗ ODI 11636753 The display unit continuously reboots or shuts down. When it does this, warnings go off stating safety features are all disabled and not available. This is very dangerous and they dealership says there is no fix. The monitor/display reboots every continuously through the drive and no matter how many hard resets we do it continues. Throughout the reboot cycles no safety features are available per the car display. You can't use backup camera, no cruise control, no braking/collision avoidance, ... none of the features work. This has been goi… Look up ODI 11636753 at NHTSA ↗	3 ODI 11457368 My car would activate the emergency brakes for no reason. A safety risk for myself, my family and anyone on the road near me. I was late to work several times as the parking brake would become stuck and not allow me to drive. The car would shake and the engine light would come on causing me to think my car would leave me stranded. The windows would roll down and get stuck and go up and down. My brakes and rotors were warped and would squeak and make a terrible grinding noise. Everyday was new problem that would come and go until it beca… Look up ODI 11457368 at NHTSA ↗ ODI 11457564 In Aug/Sept Windows drivers side go down at will. Parking brakes engages when I slow down to stop, at times difficult to disengage. Bells constantly ring while driving. Lane assist notification of problem comes on at will. Something about Drives side message of no electrical connection. Engine light constantly on. Doors lock, unlock at will. I took vehicle to dealership for scheduled oil change in Feb 2022 and told them what was happening and was told there was a recall and parts to be ordered. I returned the next week for dash lights (engine,… Look up ODI 11457564 at NHTSA ↗ ODI 11716371 Despite repeated repair attempts, months-long delays due to unavailable parts, and providing dealership technicians with clear video/audio evidence, authorized Volkswagen dealerships failed to properly diagnose/document defects causing severe safety hazards. My vehicle continues to suffer from persistent braking defects, defective sensors resulting in sensor failures, recurring software safety malfunctions from recall-related defects and safety hazards. Charges Related to repairs/replacements for Defective Sensors, Alignment Calibration for sa… Look up ODI 11716371 at NHTSA ↗	23 ODI 11445922 When turning the car on there are sometimes multiple errors: start-stop, driver door contact sensor, acc, and electronic brake. The car beeps very loudly telling me the engine is running (obviously). While driving, with or without current errors, the driver side windows will roll down, the doors will unlock and the car will apply emergency braking (out of no where) stoping the vehicle without warning. Supposedly this is an issue with the driver door wiring harness and apparently the part is almost impossible to get. The vehicle has been sitting… Look up ODI 11445922 at NHTSA ↗ ODI 11455807 In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and V… Look up ODI 11455807 at NHTSA ↗ ODI 11457643 Driving and my car is automatically suddenly braking for me even-though my foot is on the gas. This now has happened a few times and I almost got rear-ended yesterday. Look up ODI 11457643 at NHTSA ↗	5 ODI 11458685 The emergency brake just comes on when you're driving, the windows will roll down on their own. The dash beeps at you like the vehicle will blow up. We were advised back in January that it was not safe to drive our vehicle. It has been sitting at the dealership not being fixed. A recall just recently came out for the vehicle, however we have been unable to drive the vehicle for almost 3 months. We still have to make payments on the vehicle and Volkswagen doesn't want to do anything to help with anything. We were informed they would not provide … Look up ODI 11458685 at NHTSA ↗ ODI 11448786 My adaptive cruise control AND airbags FAILED when traffic ahead of me suddenly stopped. (There was NO airbag deployment.) I crashed into the person in front of me who then hit the person in front of them. The vehicle is available for inspection. I told the dealership at my 10k scheduled maintenance it was not braking or recognizing vehicles in front until it was so late I had to manually brake. I had a bunch of stuff in the front seat to where the passenger airbag light was on. It also DID not deploy. If someone had been there without a seatbe… Look up ODI 11448786 at NHTSA ↗ ODI 11463332 I own a 2021 Atlus Cross-Sport and the last month I have had several electrical issues with it. It first started with my driver's windows would automatically roll down, then my radio would tune in/out, my check engine light comes on and then the passenger side air bag would turn off. I then would have my parking break come on when I rolled into a stop which included consistent beeping and alarms going off. Being a concern, I brought it into Volkswagen and was told that there was a recall on a faulty wiring harness. They agreed to place me into … Look up ODI 11463332 at NHTSA ↗	—	0	0
Fuel/Propulsion System	10 ODI 11458829 I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu… Look up ODI 11458829 at NHTSA ↗ ODI 11498340 The remote start will not work related to fuel system issues, which concerns me and has an affect on the car stoping during driving. Look up ODI 11498340 at NHTSA ↗ ODI 11593663 My Wife has been driving our kids in our certified Preowned Atlas and this is the 3rd time she has stated then when slowing down or coming to a complete stop the vehicle shuts off completely and it's not due to the auto stop feature we have it switched off whenever we drive. On many forums I've researched when going into more in depth I found multiple people clamming it's a occurring thing for a lot of 21 atlas owners some even saying mid drive the vehicle shuts off and it's extremely dangerous because if your on the freeway or on a busy street… Look up ODI 11593663 at NHTSA ↗	8 ODI 11732107 Fuel pump failed Daytime running light failure Broken hood latch Look up ODI 11732107 at NHTSA ↗ ODI 11459784 UNKNOWN: 3/22 Vehicle stalled two times at 70 mph on a highway. Increased steering wheel vibrations/ shaking Increased gas pedal vibrations Overall vehicle shaking increased after this occurred Took it to dealer which had it in the shop until 3/25. Stated couldn’t find anything wrong. Went to pick it up on 3/25 and STOP/START ERROR appeared. Left it until Monday. Talked to technician and stated car misfired last week but couldn’t find anything else and cleared error code. April 4th Car stalled and stuttered three times on a major highway at … Look up ODI 11459784 at NHTSA ↗ ODI 11624133 My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic… Look up ODI 11624133 at NHTSA ↗	22 ODI 11418094 On May 14, 2021, driving at approximately 65 mph, the check engine warning light appeared flashing for the first time since purchase (purchase date April 30, 2021 - two weeks from vehicle purchase date), vehicle lost acceleration and shook aggressively on a major interstate highway. Owner pulled vehicle over to a safe location after driving approximately .25 miles after vehicle's check engine light initially illuminated. Owner had towing company transport the vehicle to the Volkswagen dealer in northern California where service indicated a faul… Look up ODI 11418094 at NHTSA ↗ ODI 11458829 I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu… Look up ODI 11458829 at NHTSA ↗ ODI 11473444 I was driving the car and it stalled on me. I had to start the car again. The car has not reproduced the incident again. I brought the car to two different service departments but they found nothing. One service department said to change my gasoline. Look up ODI 11473444 at NHTSA ↗	0	0	0	—	1 ODI 11732107 Fuel pump failed Daytime running light failure Broken hood latch Look up ODI 11732107 at NHTSA ↗
Exterior Lighting	6 ODI 11730429 While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks cycle repeatedly, windows roll down on their own, and when attempting to roll the windows back up, they immediately roll back down. The dashboard lights flicker, become extremely bright, and at times go out completely. The central display (including Apple CarPlay) also shuts off entirely. Multiple warning alerts appear, including emergency brake warnings. These failures occur while the vehicle is in motion and create a safety … Look up ODI 11730429 at NHTSA ↗ ODI 11455989 While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The Look up ODI 11455989 at NHTSA ↗ ODI 11569541 The failing component is the passenger side daytime running light. This light no longer illuminates. After searching for a fix for the problem, this appears to be a very common problem for the VW Atlas Cross Sport. The vehicle is available for inspection. The daytime running light has not been working since the vehicle hit about 55,000 miles. No warning of the daytime running light being out. Look up ODI 11569541 at NHTSA ↗	2 ODI 11730429 While driving, the vehicle experiences intermittent electrical malfunctions affecting multiple systems. The door locks cycle repeatedly, windows roll down on their own, and when attempting to roll the windows back up, they immediately roll back down. The dashboard lights flicker, become extremely bright, and at times go out completely. The central display (including Apple CarPlay) also shuts off entirely. Multiple warning alerts appear, including emergency brake warnings. These failures occur while the vehicle is in motion and create a safety … Look up ODI 11730429 at NHTSA ↗ ODI 11732107 Fuel pump failed Daytime running light failure Broken hood latch Look up ODI 11732107 at NHTSA ↗	0	2 ODI 11455989 While driving the vehicle it would randomly turn on the emergency brake, roll down the windows, and start flashing all of the lights. We were told it is a door wire harness issue. We have been waiting on the replacement part for 5 months now with no end in sight. The Look up ODI 11455989 at NHTSA ↗ ODI 11617392 Dear National Highway Traffic Safety Administration, I am writing to express my frustration with the ongoing issues with my Volkswagen Atlas Cross Sport. Despite repeated repair efforts, the situation has become unsustainable. As a one-car household, visiting the dealership multiple times a month is both financially and personally stressful. While the service department has been excellent in trying to address the problems, the recurring issues are straining my relationship with the dealership. I need a reliable vehicle, especially given the $… Look up ODI 11617392 at NHTSA ↗	0	0	1 ODI 11732107 Fuel pump failed Daytime running light failure Broken hood latch Look up ODI 11732107 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

8 patterns with matching reports.

Warning lights and dashboard alerts

93 mentions · 19.3% of complaints

Median mileage: 18,000 mi (33 usable records).

ODI 11430535

Here we go again, warning light for tires correctly inflated warning sign will not go away. This is third time this has been addressed, initially vehicle tires on sale were over inflated, second time similar issue, and now who knows until we get to service on Tuesday what we are going to find

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ODI 11445310 · 9,000 mi

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ODI 11457102 · 13,974 mi

The contact owns 2020 Volkswagen Atlas Cross Sport. The contact stated while driving approximately 40 MPH, the vehicle went into brake mode automatically. There was an unknown warning light that illuminated. The contact took the vehicle to a local dealer. The failure was diagnosed as a door harness failure. The manufacturer was notified of the failure. The approximate failure mileage was 13,974. The VIN was not available.

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

41 mentions · 8.5% of complaints

Median mileage: 25,000 mi (5 usable records).

ODI 11534606

While driving at approximately 10-15mph the engine shut off and was forced to come to a stop and restart the engine. The error read "Engine start/stop error, manually restart engine." I have been reading that this is a known issue by Volkswagon but they are not addressing. Luckily my car was just going onto an offramp when the engine shut off.

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ODI 11598694

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ODI 11618215

Look up ODI 11618215 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

11 mentions · 2.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11443221

Multiple errors when starting car including windows on drivers side roll down randomly, cruise control does not work, when I step on brakes it throws the emergency brake on and jerks the forward causing everyone in car to jerk forward. Dealership states drivers side wire harness problem but had it replaced 3/2021 and now same exact problem 12/2021

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ODI 11455807

In may 2021 I had the drivers side wiring harness replaced due to being faulty which included windows unrolling on their own, cruise control not working, every time I stopped car using brakes emergency brake automatically came on and car would jerk forward, to name a few. After I hand it replaced it worked until November 2021 where once again the same problems occurred. I took it to dealership who stated wiring harness again needed to be replaced. Unfortunately part is in back order and continues to not be available. Both the dealership and V…

Look up ODI 11455807 at NHTSA ↗

ODI 11530564

Start/stop error occurred on dashboard and a day later the check engine came on. I took it in to get diagnosed & was told the software was recalled and needed updated. A few days later the start/stop error came back on, engine light came on, car was jerking and my engine would shut off as I am driving and would tell me to start my engine manually. I was then told the evap purge valve and evap canister needed replaced. These 2 items were the first 2 line items on the diagnosis they first ran & did not check.

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Matching rule

Brake response concerns

9 mentions · 1.9% of complaints

Median mileage: 16,422 mi (6 usable records).

ODI 11456953 · 16,843 mi

Look up ODI 11456953 at NHTSA ↗

ODI 11466142

I submitted a report on May 2nd, 2022 about a MAJOR safety concern that occurred at the beginning of April. My cross sport was phantom braking, throwing itself into Park, and involuntary E-braking. This occurred multiple times at different speeds, I avoided collision and injury but have since been unable to drive the vehicle. Myself and others on the road could have been seriously injured. It was immediately towed to the dealership and has been sitting on the lot un-driveable since April, with no fix in sight, and no communication from VW in re…

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ODI 11448695 · 16,000 mi

The contact owns a 2021 Volkswagen Atlas Sport. The contact stated that upon depression of the brake pedal, an abnormal grinding noise would emit from the brakes. She stated that the failure was intermittent and that no warning lights had appeared on the instrument panel. The contact had called and taken the vehicle to several dealers; Fiesta Volkswagen (8201 Lomas Blvd NE, Albuquerque, NM 87110); University Volkswagen Mazda (5150 Ellison St NE, Albuquerque, NM 87109); Garcia Volkswagen of Santa Fe (2560 Camino Edward Ortiz, Santa Fe, NM 87507)…

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Matching rule

Fuel smell or leak mentions

4 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11438431

Within my vehicle, fuel injectors are leaking fuel near engine compartment components that operate at high temperatures. A fuel leak, fuel odor and multiple illuminated malfunction indicator light (MIL) alerted me to the condition described above. Additionally, fuel was spewing from the engine component. All of the above incidents occurred on 2 separate occasions with new vehicle (2.5 months old) with 2300 miles on it, and vehicle is currently inoperable due to the above. This is the 2nd time the vehicle has been checked in for service to repai…

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ODI 11458829

I purchased a New 2021 VW cross sport in 02/21. I have had multiple safety-related issues 1. Car randomly stopped; check engine light illuminated. visited dealer was told the fuel injectors were faulty. Dealership replaced. When I drove the vehicle home, there was an intense smell of gasoline. Went back to dealer was told there was a fuel leak. This is a safety risk as the vehicle could catch fire. 2. Car randomly stopped loud squeaking’s sound can be heard. Visited the dealership was told the main engine gasket seal was leaking. Again a hu…

Look up ODI 11458829 at NHTSA ↗

ODI 11690879

On going fuel system issues that pose significant safety risks, suggest potential design or manufacturing flaws, and are impacting vehicle performance. The primary component affected is the fuel injection system. I have had to replace the fuel leak detection pump, spark plugs, and ignition coils multiple times, as fault codes have repeatedly appeared even after repairs, indicating a persistent failure within the fuel injection system. Additionally, I believe that the use and recommendations regarding fuel grades are contributing to the problem.…

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Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Steering assistance concerns

4 mentions · 0.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11639317

Having issues with the vehicle Power Train, Steering, Steering wheel locked, Suspension, Blind Spot Warning, Parking Collision, Automatic Emergency Braking are just a few I can remember. After all these dashboard lights started flickering the truck wouldn't turn back on leaving me stranded at least 3 times. I have called the local Volkswagen dealership since my lease is up in a few weeks and they will not take the truck if it isn't running. They advise to have it towed to the dealership to diagnose and give an estimate of the cost to get this f…

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ODI 11602874

Driving under 10mphs (in slow moving traffic or parking lot, etc.), the vehicle engine turns off and power steering also shuts down. I reported this issue to VW Service and they were able to reproduce the issue but are unable to find a fix for it. When the issue appeared AUTO START/STOP error flashed on the dash board. I avoided an accident this week when the vehicle turned off in rolling traffic. Vehicles behind me swerved to avoid crashing into me since my car engine and power steering turned off. The dealership said the vehicle is safe to d…

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ODI 11696113

Steering wheel locks/sticks momentarily while driving, started noticing this after driving long distances (over 60 miles) and now is starting to happen on shorter distance drives. I have taken it to a VW dealership and they "couldn't recreate the problem". When this happens, the steering locks momentarily and when trying to correct the path of the vehicle, you almost have to jerk the wheel to maintain a straight path. This makes the vehicle feel like I am zig-zagging in the lane. It happens throughout the drive, not just one time. No warning l…

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11689455

On the afternoon of Wednesday August 6th I was no less that 3-4 miles from my home when the car stopped in the middle lane of a very busy 3 lane highway and never started again. It was 90+ degrees outside and even hotter inside the vehicle with leather seats. I became extremely nervous and my small 10 pound puppy began to have anxiety and overheat. When I pulled away from my home the car was bucking and jerking. The car had just completed an OTA software download and installation a few hours earlier so I assumed it was the after affect of th…

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Matching rule

Oil consumption or dilution

1 mentions · 0.2% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11724842

Discovered oil leak after smelling burning oil in garage. I have the 2 liter turbo motor.. Service tech at VW confirms loose cover bolts plus an additional leak. Online search shows recall for same problem with Audis equipped with same motor because of fire hazard. I have video of inspection but was unable to download. Attached are photos

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Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b