Auto Recall Watch
U.S. public vehicle records

Volkswagen ATLAS electrical problems

228 complaint narratives mention electrical terms.

Key facts

1,988 owner complaints analyzed

48 distinct recall campaigns

15,000 mi median reported failure mileage

Scope: 2018 to 2026 model years. Data updated: . 435 complaints include usable failure mileage. View data status.

Electrical and battery issues evidence

228 of 1,988 complaints match this topic (11.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.

Owner report 11078255 · 2018-03-08 (March 8, 2018)

BRAND NEW 2018 ATLAS BATTERY PROBLEM - BATTERY DRAINS COMPLETELY IN LESS THAN 3 DAYS WHEN CAR IS SWITCHED OFF AND PARKED IN ATTACHED GARAGE. HAPPENED TWICE IN TWO MONTHS. SERVICE RESPONDED BY SAYING THERE ARE SEVERAL COMPUTERS THAT DRAIN BATTERY EVEN WHEN CAR IS SHUTDOWN. SUGGESTED TO DRIVE FOR 30 MINS EVERY 2 DAYS. THE BATTERY DRAINED THE SECOND TIME INSPITE OF FOLLOWING THESE INSTRUCTIONS. COMPLETE BATTERY DRAIN IN LESS THAN 3 DAYS EVEN WITH CAR COMPLETELY SWITCHED OFF IN GARAGE IS UNACCEPTABLE.

Owner-reported narrative. 300 miles reported. Look up ODI 11078255 at NHTSA ↗

Owner report 11099361 · 2018-06-02 (June 2, 2018)

PURCHASED NEW 2018 ATLAS AT HEROG MEIER VW DEALERSHIP IN BEAVERTON OREGON ON 5-19-18. UPON DRIVING HOME FROM DEALERSHIP THE AIRBAG ERROR LIGHT CAME ON AND WOULD NOT GO OUT. CALLED DEALER ONCE HOME AND IMMEDIATELY DROVE BACK TO DEALER. THEY SAID TO DRIVE IT AND COME BACK MONDAY TO SERVICE DEPARTMENT. CAR HAS BEEN UNDER THREE ATTEMPTED REPAIRS SINCE THEN WITH LOCAL DEALER TECHNICIANS AND EVEN REGIONAL MID LEVEL TECHNICIAN CALLING THEM TO WALK THROUGH REPAIRS OVER PHONE. STILL NO FIX AND THEY HAVE NO IDEA WHAT THE CAUSE IS. IT IS NOW GOING ON ALMO…

Owner-reported narrative. 430 miles reported. Look up ODI 11099361 at NHTSA ↗

Owner report 11141527 · 2018-10-20 (October 20, 2018)

BATTERY ISSUE- THE START/STOP FEATURE DRAINS THE BATTERY. A 2018 ATLAS BATTERY DIED WHILE THE CAR WAS ON AT AN INTERSECTION. WAS IN THE MIDDLE OF AN INTERSECTION WAITING TO TURN AND THE CAR SHUT DOWN. IT CAUSE EVERYTHING TO TRY OFF AND STEERING AND BRAKING WERE IMPOSSIBLE. IT IS A KNOWN ISSUE AT VW AND THERE IS NO RECALL.

Owner-reported narrative. 15,000 miles reported. Look up ODI 11141527 at NHTSA ↗

Owner report 11149926 · 2018-11-07 (November 7, 2018)

I WAS DRIVING MY 2018 VW ATLAS WITH 8,800 MILES ON IT ON 11/5/18. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE CAR'S ENGINE DID NOT TURN BACK ON FROM IDLING AND ALL THE LIGHTS ON THE DASHBOARD STARTED GOING OFF TELLING ME VARIOUS THINGS. I DO NOT THINK HAVING AN ECOFRIENDLY CAR IS WORTH IT TURNING OFF TO NOT TURN BACK ON WHEN IT'S SUPPOSED TO. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHO FIXED THE CAR TELLING ME THAT THERE WERE SOFTWARE UPDATES AND THAT THE BATTERY WAS DRAINED. THE PRINTOUT FROM WORKING ON IT SAYS TH…

Owner-reported narrative. 8,800 miles reported. Look up ODI 11149926 at NHTSA ↗

Owner report 11153294 · 2018-11-23 (November 23, 2018)

ON OCT 28 THE CAR STOPPED AT A RED LIGHT ON A BUSY INTERSECTION AND THE START-STOP ENGINE SHUT OFF, THEN WHEN THE TRAFFIC LIGHT TURNED GREEN THE BATTERY DIDN'T HAVE ENOUGH POWER TO CRANK THE ENGINE STARTED AGAIN. I TOOK CAR TO THE VW DEALER WHERE 7 RECALLS WERE SERVICED AND I WAS TOLD THE PROBLEM SHOULD BE CORRECTED. 2 WEEKS LATER THE SAME PROBLEM OCCURRED. THERE SEEMS TO BE A DRAIN ON THE BATTERY AND THE COMPUTER DOESN'T KNOW TO AVOID START-STOP BRAKING WHEN POWER IS TOO LOW TO START THE CAR. I CALLED THE DEALER AGAIN AND THEY SAID THEY CO…

Owner-reported narrative. 9,000 miles reported. Look up ODI 11153294 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

1,988 unique complaints in this selection. Analysis snapshot: 2026-09-30.

21.9%Usable mileage435 / 1,988 records
100.0%Valid incident date1,988 / 1,988 records
100.0%Valid filing date1,988 / 1,988 records
100.0%Ordered incident and filing dates1,988 / 1,988 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201820192020202120222023202420252026
Electrical System
11023.7%
ODI 11051858 · 140 mi

THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.

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7415.4%
ODI 11190934

MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL

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1140.7%
ODI 11448453

In the beginning of Novemeber 2021 with 7680 miles an alarm stating Error: Driver door contact switch Fault: Electronic parking brake Attention: Engine is running. Error: Start Stop The check engine light/EPC lights were on. Windows do not open or open about an inch by themselves. This issue occurs most times when starting the vehicle. VW was made aware and checked the vehicle stating the driver side door harness needs to be replaced but there is shipping delays. Over the next few months when operating the vehicle under speeds of approxi…

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14530.7%
ODI 11373444 · 5,000 mi

ON THURSDAY, OCTOBER 29TH, I STARTED MY CAR AFTER IT HAD BEEN PARKED OUTSIDE FOR SEVERAL DAYS IN THE RAIN. AFTER BACKING MY CAR OUT OF THE DRIVEWAY AND THEN PROPELLING FORWARD, WATER (EASILY 1.5-2 CUPS) CAME OUT OF THE REAR VIEW MIRROR ONTO THE PANELING BELOW. THE WATER CAME OUT OF THE BUTTONS AS THEY WERE PUSHED ON THE PANEL. IN ADDITION, THROUGHOUT THE WEEKEND, YOU COULD SEE THE CONDENSATION IN THE BUTTONS. AS A RESULT, THE AC/HEAT PANELING DID NOT WORK CORRECTLY FOR SEVERAL DAYS. WHEN I WOULD TURN ON THE CAR, THE PANEL WOULD LIGHT UP AND…

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4323.5%
ODI 11451077

At first the Infotainment system touchscreen would not turn on at first start of the day but would turn on after a few minutes. Then, after a week, it stopped turning on altogether. Wireless phone charging and Advanced Road Sign Recognition system is not working as well.

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3224.1%
ODI 11495117

While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximat…

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4325.3%
ODI 11584098

I am reaching out to you with urgent news regarding a concerning situation involving Volkswagen and a dangerous malfunction in their vehicles. After purchasing a brand-new Volkswagen Atlas from Ken Garff in Gilbert AZ, I have encountered persistent malfunctions in the vehicle's technology, particularly the Apple CarPlay feature and the integrated navigation system. These malfunctions have not only posed a significant safety risk while driving but have also severely diminished the usability and value of the vehicle. Even more alarming is Volks…

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1734.7%
ODI 11637040

Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.…

Look up ODI 11637040 at NHTSA ↗

333.3%
ODI 11745701

Infotainment system has been rebooting and disabling the cars ADAS momentarily. Most recently, this resulted in the car turning itself off while making a turn. Happened a second time while pulling into the dealership on the same day.

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Air Bags
9921.3%
ODI 11060744 · 580 mi

SIDE AIR BAGS DEPLOYED ON PASSENGER SIDE TIRES HIT CUBS...NO DIRECT DAMAGE WHAT SO EVER TO CAR JUST RIMS. AN ONCOMING CAR WAS COMING TOO CLOSE TO ME. :30 SECONDS LATER (RIGHT IN FRONT OF MY GATED COMMUNITY), EVERY SINGLE AIR BAG DEPLOYED EXCEPT FRONT AND PASSENGER AIR BAGS. THE CAR IS MOTION :30 AFTER INTERACTION WITH CURB WHEN THE AIR BAGS DEPLOYED AND CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS IN A NEIGHBORHOOD IN FRESNO 93711 (FIR STREET)

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13929.0%
ODI 11191049 · 2,585 mi

AIR BAG ERROR LIGHT SHOWED UP WHEN I TURNED ON MY CAR, UNDER 3,000 MILES ON CAR CAR WAS DRIVEN THE NIGHT BEFORE AND DRIVER REPORTED AIR BAG ERROR LIGHT FLASHING AND THEN REMAINED STEADY ON.

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725.9%
ODI 11406626

MY 2020 VOLKSWAGEN ATLAS HAS BEEN IN AND OUT OF THE SHOP. WE PURCHASED THIS VEHICLE IN APRIL 2020 WITH GREAT HOPES...WE'VE BEEN LOYAL VW CUSTOMERS AND HAVE OWNED 2 OTHER VW VEHICLES PRIOR. ISSUES BEGAN MID-AUG 2020, THE CHECK ENGINE LIGHT TURNED ON AND WE BEGAN HEARING A RATTLING NOISE COMING FROM THE STEERING WHEEL WHEN TURNING THE WHEEL AND BEGAN SMELLING A BURNT ODOR COMING FROM THE ENGINE. AT THIS TIME, THE VW SHOP DID THE FOLLOWING: THE ELECTRO-MECHANICAL STEERING WAS REPLACED AND THE ACF VALVE WAS REMOVED & REPLACED. ISSUE PERSISTED. …

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6513.7%
ODI 11372372 · 800 mi

I BOUGHT MY VEHICLE AROUND THREE WEEKS AGO. IT IS A BRAND NEW 2021 VW ATLAS. TWO DAYS AGO THE AIRBAG LIGHT CAME ON THE DASH INDICATING THAT THERE IS A PROBLEM/ISSUE WITH THE DRIVERS SIDE AIRBAG. MY HUSBAND NOTICED THE ISSUE FIRST AND SAID THAT IT OCCURRED WHEN HE STARTED THE CAR INITIALLY. THE LIGHT SEEMS TO STAY ON WHILE THE CAR IS IN MOTION.

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3016.4%
ODI 11463493

On Thursday, April 14th, the airbag warning light illuminated while displaying an "AirBag Error" message. The vehicle was dropped off at the dealership the same day. The information below is from the Volkswagen dealership in Tulsa, OK “Performed Guided Fault Finding diagnosis, DTC B100B: Driver's Thorax Airbag Igniter, -N199-, Resistance Too High. Performed procedure as per TSB #2066699 (revised May 3, 2022). Removed driver's seat backrest and inspected driver's seat wiring harness connector T3ax for damage, poor connection, pin terminals p…

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2216.5%
ODI 11509631

The Airbag warning light turns on/off at random times while operating vehicle. Sometimes the light remains on until the vehicle is restarted. During the events, only the driver was in the vehicle and nothing was on top of the passenger seats. There is also a pop-up Airbag message that displays on the dashboard panel and stays on for several seconds, when the Airbag warning light turns on.

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84.7%
ODI 11607630

The contact owns a 2024 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

Engine
9921.3%
ODI 11058104 · 3,246 mi

EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE …

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6012.5%
ODI 11190934

MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL

Look up ODI 11190934 at NHTSA ↗

311.1%
ODI 11456876

Drivers side door harness is problem- driver door fault, electric parking brake fault, start stop fault, car would automatically engage parking brake This is such a huge problem with Volkswagen that the car has been in shop six weeks waiting on part because of back order due to demand

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8417.8%
ODI 11419168

This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise control and deactivated the ACC cruise control along with regular cruise and disabled the remote start with a check engine light.

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5027.3%
ODI 11468919

The vehicles parking brake came on and the car shut off by itself in the middle of the road.

Look up ODI 11468919 at NHTSA ↗

3526.3%
ODI 11495117

While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximat…

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2816.5%
ODI 11556549

Engine failure. Can not start. Lost all the fuel with in an 1 hr after filling the tank.

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714.3%
ODI 11711633

I was driving on the road and my car just turned off. The car turned off mid drive. When I tried to turn the car on again, the engine revved and within a few seconds the car turned off again. The dash showed an error message "Error: Drive system. Please service vehicle." When the tow truck came, the tow truck driver said he has seen this issue before with VW Atlas cars. He tried to turn the car on again, and the same thing happened. When this happened, I felt extremely unsafe because the car just stopped in the middle of the street and I was u…

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444.4%
ODI 11735799

oil leak at intake pipe to turbo joint. this is a well known problem with this engine.

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Service Brakes
7415.9%
ODI 11055999 · 1,025 mi

I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY.

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7615.8%
ODI 11190934

MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL

Look up ODI 11190934 at NHTSA ↗

414.8%
ODI 11448453

In the beginning of Novemeber 2021 with 7680 miles an alarm stating Error: Driver door contact switch Fault: Electronic parking brake Attention: Engine is running. Error: Start Stop The check engine light/EPC lights were on. Windows do not open or open about an inch by themselves. This issue occurs most times when starting the vehicle. VW was made aware and checked the vehicle stating the driver side door harness needs to be replaced but there is shipping delays. Over the next few months when operating the vehicle under speeds of approxi…

Look up ODI 11448453 at NHTSA ↗

9319.7%
ODI 11442273

Door Sensor causing car to throw various codes. Windows rolling down by themselves, parking brake engaging by itself. VW knows about the problem and should be a recall. Parts is on back order with time frame.

Look up ODI 11442273 at NHTSA ↗

4625.1%
ODI 11456760

The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer.

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1511.3%
ODI 11515593

Purchased brand new 2023 Atlas Premium R line. First few weeks noticed exposed wires above pedals under steering wheel area, A/C not blowing cold air and touchscreen glitches. Took back to dealer March 2-18. They put a panel over exposed wires factory forgot. They also said they could not find anything wrong with AC or touchscreen. It was working fine, then few days later same problems followed by total power loss/ car completely shut off and locked up when accelerating at a traffic light. Then about week later car abruptly came to a complete s…

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3621.2%
ODI 11627755

Brakes grind and vibrate and have for the past 7,000 miles, dealer continues to say this is normal for Volkswagen, this problem has been reported numerous times to VW and doing an internet search I am not the only one with this problem. Numerous other individuals with these vehicles also have this issue. The other issue is the transfer case continues to leak, this has been replaced once already, and now less than 4,000 miles later it is leaking again. VW continues to say everything is normal and it is normal to feel the vibration and grinding …

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510.2%
ODI 11684583

The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dang…

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00.0%

No examples available for this selection.

Unknown Or Other
7215.5%
ODI 11076875

THE HEATING SYSTEM IS NOT FUNCTIONING PROPERLY WHEN THE REMOTE STARTER IS USED, AND THERE IS NO IMMEDIATE SOLUTION TO ADDRESS THE PROBLEM. THE HEATING SYSTEM DISPERSES COLD AIR INSTEAD OF HEATING THE CABIN AND DEFROSTING THE WINDOWS/WINDSHIELDS. THIS HAS BEEN AN ISSUE SINCE GETTING THE CAR IN NOVEMBER 2017. V TOLD ME THIS IS A KNOWN NATIONAL ISSUE AND NO IMMEDIATE SOLUTION. I'M CONCERNED THAT ALL VW CUSTOMERS WHO PURCHASED A IN ATLAS WITH A REMOTE STARTER, ARE NOT GETTING THE SERVICE THE PAID OR ARE PAYING FOR. NICE ADDITION PROSPECTIVE BUY…

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6012.5%
ODI 11163963

DEFECT IN AIR CONDITIONING UNIT. ALSO, INCORRECTLY CODED DATA CONTAINER WHICH FAILS TO PROVIDE AUDIBLE WARNING WHEN THE DRIVER OPENS THE DOOR WHICH INCREASES RISK OF VEHICLE THEFT.

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518.5%
ODI 11436096

Hi please tell me if you can help me or help me find someone who can help me A friend imported from the USA to Romania a car VW Atlas chassis series . In order to register in Romania at the local Vehicle Department, the officer must see a chassis / VIN number carved on steel and compare this number with the VIN number on the windshield dashboard and in the documents. I found only two stickers with VIN: 1) on the doorstep from the driver. 2) another sticker in the area of the spare tire. I didn't find the stamped VIN. In Romania, it is NOT po…

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7716.3%
ODI 11350629 · 150 mi

ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FIX FOR THE ISSUE.

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2513.7%
ODI 11449496

The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before t…

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2317.3%
ODI 11500335

I was driving on the highway when suddenly the sunroof shattered, sending broken glass all inside the vehicle right above the passenger seats. Nothing hit the window as there were no cars around us, in broad daylight, with clear skies. It is unknown what caused this other than a manufacturing defect.

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2917.1%
ODI 11578809

The backup camera stopped working on March 19. Because the car is less than a year old, we thought it was a minor glitch and would go away on its own. On March 20, the backup camera was still not working. On March 21, with the backup camera still not working, we contacted the dealership to schedule an appointment to diagnose and fix it but the next available appointment isn't until June (three months from now). This is just a diagnosis appointment, not an appointment to fix the issue, and they said depending on the diagnoses we'd have to book a…

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1224.5%
ODI 11637040

Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.…

Look up ODI 11637040 at NHTSA ↗

222.2%
ODI 11739130

Had new vehicle for 1 week and it broke down in a parking lot and would not start on 5/10/26. It was towed and dealership, found it to be a faulty feel injector system that was replaced. Picked it up from the dealership on 5/13/26 and I lost the ability to accelerate while on the interstate. It was towed back to the dealership who had to reach out to V. W headquarters to determine the problem. It was discovered that the electronic control module needed to be replaced. That unit is on back order and I still do not have my vehicle.

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Forward Collision Avoidance: Automatic Emergency Braking
194.1%
ODI 11102848

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WITHIN WEEKS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE STRUT MOUNTED SYSTEM. FURTHERMORE, AN ABNORMAL RATTLING NOISE WAS HEARD ON BOTH SIDES OF THE FRONT END OF THE VEHICLE. IN ADDITION, THE FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED SEVERAL TIMES WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO SEIZE WHILE IN MOTION WITH NO OTHER VEHICLE NEARBY. THE DEALER (DANBURY VOLKSWAGEN, 29 SUGAR HOLLOW RD, DANBURY, CT 06810, [phone removed]) HAD THE VEHICLE FOR OVER TWO MONTHS …

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5411.3%
ODI 11373804 · 11,700 mi

CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE…

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414.8%
ODI 11457473

Driver door harness malfunction causing many errors to display on dash. It also causes emergency brake to engage before coming to a complete stop basically slamming on the brake. Doors will randomly try to lock while driving even though they are locked and back windows will roll down. The driver window and door controls will not work to roll up/down window or unlock/lock doors. This all started in August 2021 with just the windows rolling down. Then weeks passed and a little more started happening. Then the brakes happened. It was a random occu…

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5211.0%
ODI 11394353 · 50 mi

MY WIFE'S 2021 ATLAS CRUISE CONTROL HAS NOT WORKED SINCE WE PURCHASED THE VEHICLE IN JULY 2020. WHEN STARTING THE VEHICLE VIA REMOTE START (APP OR REMOTE) IT DISABLES THE ENTIRE FRONT END COLLISION SYSTEM AND THE CRUISE DOES NOT WORK. IT HAS BEEN IN THE SHOP OVER 3 WEEKS IN TOTAL NOW WITH NO FIX IN SIGHT. WE ARE NOW BEING TOLD THAT WE WAIT 6 WEEKS TO SEE IF WE QUALIFY FOR THEIR LEMON LAW STANDARDS. NO LOANER WAS OFFERED.

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126.6%
ODI 11461519

Two separate instances. The first: emergency break engaged for no reason while in driveway at a low speed. It jolted the car back and I had to put car in Park and then drive again. If this happened while anywhere else, it could cause an accident by being rear ended or a tail spin. Second incident: driving on interstate the forward collision warning symbol came on in red in addition to a red exclamation point. We were driving around 65mph with cars around us. The warning came on seemingly out of nowhere and then was gone several minutes later. …

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53.8%
ODI 11510761

Shortly after leaving the dealership, and while driving on the highway, I was cut off by another vehicle and the front assist / collision avoidance did not turn. I immediately reported the issue to the dealership, and the next day the representative came over, reviewed all the settings, and confirmed that it was properly configured. Nonetheless, it still did not work. Moreover, the alert has only occurred sporadically and under odd circumstances, such as an empty intersection (but not always, even though I drive by the same intersection very…

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158.8%
ODI 11575105

Driving on a straight road in the rain approximately 45-50 mph with no other cars in front. Automatic braking system went on 3 times within 200 yards. Very scary- could have been rear-ended or hydroplaned.

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36.1%
ODI 11684583

The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dang…

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00.0%

No examples available for this selection.

Fuel/Propulsion System
326.9%
ODI 11105212 · 1,462 mi

ENGINE TURNS OFF WHILE RUNNING. DISPLAY SAYS TO TURN ON ENGINE MANUALLY. THE PROBLEM IS THAT IF YOU ARE IN A HIGHWAY YOU HAVE TO STOP AN PUSH THE BRAKE AND THEN THE START BUTTON. IT HAPPENED IN ACITY STREET. THIS IS THE FIFTH TIME IT GOES TO THE DEALER TO SOLVE THIS PROBLEM.

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326.7%
ODI 11218819 · 1,650 mi

2019 VW VOLKSWAGEN SEL-P WITH 1600 MILES. STARTED THE CAR TO COME HOME FROM THE PARK 2 MILES AWAY FROM HOME AND HALFWAY HOME THE CAR STARTED CUTTING OUT, HAD VERY LIMITED POWER, EPC LIGHT CAME ON FOLLOWED SHORTLY BY THE ENGINE LIGHT AND A FUEL SMELL. BY THE TIME I PULLED INTO MY DRIVEWAY THE FUEL SMELL WAS VERY STRONG. SHUT THE VEHICLE OFF AND RESTARTED IT WHILE SOMEONE WAS LOOKING IN THE ENGINE COMPARTMENT. IT WAS IMMEDIATELY SEEN THAT A MASSIVE AMOUNT OF FUEL WAS DUMPING FROM THE FUEL RAIL/INJECTOR AREA AT THE FRONT OF THE ENGINE. RAW GAS WAS…

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27.4%
ODI 11660065

Hello. I have a 2020 Vw Atlas V6 SE R-Line. The truck shots off when idleling, on speeds of 5 mph to 10 mph and even on the highway. This is a serious problem and extremely dangerous to my family and myself as well as other owners that have the same issue wile driving on highways. It can easily cause a serious accident. This has happened multiple times and I even took it to the dealership to get it diagnosed and repair. They replaced the vapor charcoal canister and the issue was gone for about a year and it came right back. This does not brin…

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418.7%
ODI 11434576

After starting the car, saw a start-stop assist error, but car seemed to start up normally. The car was slow to accelerate. Then a strong smell of gasoline followed by the EPC and check engine light. Pulled the car over and turned it off. Very strong smell of gasoline. Then noticed the gasoline leaking under the car. My safety was definitely put at risk as fuel leaks around ignition sources can cause fires. Luckily this time I was alone in the car. Had the vehicle towed to the dealership. Was told the issue was the fuel injector and happene…

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137.1%
ODI 11612446

Fuel, gas tank , start-stop, ignition faulty filter and fuel tank collapsing on itself. Diagnosed at dealership. Car stalled in road, at intersections and inability to start , almost rear-ended , and side collision at traffic lights. (With Children in car) break won't compress to start vehicle. They say they know of problem but don't have parts on hand to fix . And no recall cause they can't determine which ones got faulty parts so seen at dealership. Key fob battery was replaced and epc light came on. Immediately stalled in traffic. Wednesday…

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1712.8%
ODI 11531448

I'm emailing due to issues with my 2023 Cross Sport I purchased. It's a dire situation, as I had issues with my 2021 Cross Sport and VW ended up repurchasing the vehicle from me due a number of safety concerns. During my search for a new vehicle, I could not find anything that I liked so I ended up contacting Hawk VW in Joliet, IL to ask about the new 2023 Cross Sport and asked if they were aware of any issues and they said no. I purchased a 2023 Cross Sport on September 28, 2022 in hopes that I would have a more pleasant experience. This is a …

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52.9%
ODI 11589690

I was driving approximately 72 - 74 mph on an expressway and approaching traffic ahead of me. To move around this traffic, I switched lanes and attempted to accelerate. Immediately upon pressing the accelerator, the vehicle began to sputter, jerk, and decelerate, and the engine revved at what sounded like a very high rate of RPMs. The vehicle continued to sputter and jerk as it decelerated to a speed of approximately 55 – 58 mph. Once the vehicle reached that speed range, I was able to maintain my velocity; however, the vehicle continued t…

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00.0%

No examples available for this selection.

111.1%
ODI 11739130

Had new vehicle for 1 week and it broke down in a parking lot and would not start on 5/10/26. It was towed and dealership, found it to be a faulty feel injector system that was replaced. Picked it up from the dealership on 5/13/26 and I lost the ability to accelerate while on the interstate. It was towed back to the dealership who had to reach out to V. W headquarters to determine the problem. It was discovered that the electronic control module needed to be replaced. That unit is on back order and I still do not have my vehicle.

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Exterior Lighting
143.0%
ODI 11155453 · 18,475 mi

MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM

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20.4%
ODI 11445567

This is a safety issue where this can be dangerous for drivers like myself and their families life, and others life at risk. This reporting is to prevent and avert future accidents. Headlights brightness in 2019-2020 Atlas Se with Tec is very poor. Due to dull brightness (Low Beam) night driving is very exhaustive and need to very extreme alert state. This causes strain eyes and causes fatigue during long drive. Lights are so dull when an oncoming very old cars with halogens lights passes by, led lights in Atlas fades away from road. Usual…

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00.0%

No examples available for this selection.

6614.0%
ODI 11442585

When on level ground, head lights aim towards the ground at about 10-15 yards from vehicle. When this happens you can’t see the upcoming road or side of the road. It appears as if you’re doing too fast and over running the head lights. In the attached picture, there’s light from another source but on a dark road you can imagine how difficult it is to see.

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137.1%
ODI 11648509

Steering gear failed twice i have the first one make my car shake so bad and second it makes horrible noise every time i moved the steering wheel . Both front head light led failed for the day running light. Car has misfiring problems with spark plugs and injectors making driving unpredictable and engine start shaking out of nowhere and epc (electronic power control )light comes on

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139.8%
ODI 11516541

Car was returned from VW dealer Friday for door harness replacement. Saturday night around 930pm we were driving on the toll road when the car starts malfunctioning at 75mph. Various warnings flashed and beeped. My husband was trying to keep control and merge over to slower lanes so we could pull over to safety. During this time the speedometer showed we were going zero which we clearly were not, windows started rolling down then the vehicles screens and outside lighting went black. This is at night while trying to get over 3 lanes of traffic s…

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95.3%
ODI 11598413

Multiple times the interior lights will not turn on or the turn on by themselves and flash even after turning the car off and on again. Brought it to the dealership with the complaint a few times, and dealer told me nothing they could do even with the video of it happening. When this is not working, the emergency call and other features do not work either.

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24.1%
ODI 11637040

Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.…

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111.1%
ODI 11745701

Infotainment system has been rebooting and disabling the cars ADAS momentarily. Most recently, this resulted in the car turning itself off while making a turn. Happened a second time while pulling into the dealership on the same day.

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Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical System10,000–29,000 mi16,800 mi97
ODI 11051858 · 140 mi

THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.

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ODI 11078255 · 300 mi

BRAND NEW 2018 ATLAS BATTERY PROBLEM - BATTERY DRAINS COMPLETELY IN LESS THAN 3 DAYS WHEN CAR IS SWITCHED OFF AND PARKED IN ATTACHED GARAGE. HAPPENED TWICE IN TWO MONTHS. SERVICE RESPONDED BY SAYING THERE ARE SEVERAL COMPUTERS THAT DRAIN BATTERY EVEN WHEN CAR IS SHUTDOWN. SUGGESTED TO DRIVE FOR 30 MINS EVERY 2 DAYS. THE BATTERY DRAINED THE SECOND TIME INSPITE OF FOLLOWING THESE INSTRUCTIONS. COMPLETE BATTERY DRAIN IN LESS THAN 3 DAYS EVEN WITH CAR COMPLETELY SWITCHED OFF IN GARAGE IS UNACCEPTABLE.

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ODI 11121925 · 831 mi

VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.

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Air Bags16,221–54,500 mi33,843 mi63
ODI 11060744 · 580 mi

SIDE AIR BAGS DEPLOYED ON PASSENGER SIDE TIRES HIT CUBS...NO DIRECT DAMAGE WHAT SO EVER TO CAR JUST RIMS. AN ONCOMING CAR WAS COMING TOO CLOSE TO ME. :30 SECONDS LATER (RIGHT IN FRONT OF MY GATED COMMUNITY), EVERY SINGLE AIR BAG DEPLOYED EXCEPT FRONT AND PASSENGER AIR BAGS. THE CAR IS MOTION :30 AFTER INTERACTION WITH CURB WHEN THE AIR BAGS DEPLOYED AND CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS IN A NEIGHBORHOOD IN FRESNO 93711 (FIR STREET)

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ODI 11076693 · 6,000 mi

MY WIFE SLID INTO A CURB DURING A LEFT-HAND TURN INTO OUR NEIGHBORHOOD DUE TO ICE. SHE DAMAGED THE RIGHT FRONT WHEEL AND A COUPLE MECHANICS, SCRATCHING THE RIGHT REAR WHEEL AS WELL. THERE IS NO DAMAGE TO ANY OTHER PART OF THE EXTERIOR; HOWEVER, THIS CURB IMPACT SET OFF ALL OF THE INTERIOR SIDE AIRBAGS, INCLUDING ONE SEAT AIRBAG. MY WIFE RECEIVED MINOR PAIN FROM AIRBAG IMPACT BUT THANKFULLY MY CHILDREN WERE NOT IN THE CAR BECAUSE A SIDE AIRBAG DEPLOYED DIRECTLY INSIDE MY CHILD'S HEAD RESTRAINT. IN THE WORDS OF THE INSURANCE ADJUSTER, AND THE SER…

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ODI 11099361 · 430 mi

PURCHASED NEW 2018 ATLAS AT HEROG MEIER VW DEALERSHIP IN BEAVERTON OREGON ON 5-19-18. UPON DRIVING HOME FROM DEALERSHIP THE AIRBAG ERROR LIGHT CAME ON AND WOULD NOT GO OUT. CALLED DEALER ONCE HOME AND IMMEDIATELY DROVE BACK TO DEALER. THEY SAID TO DRIVE IT AND COME BACK MONDAY TO SERVICE DEPARTMENT. CAR HAS BEEN UNDER THREE ATTEMPTED REPAIRS SINCE THEN WITH LOCAL DEALER TECHNICIANS AND EVEN REGIONAL MID LEVEL TECHNICIAN CALLING THEM TO WALK THROUGH REPAIRS OVER PHONE. STILL NO FIX AND THEY HAVE NO IDEA WHAT THE CAUSE IS. IT IS NOW GOING ON ALMO…

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Engine4,600–25,800 mi12,000 mi67
ODI 11058104 · 3,246 mi

EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE …

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ODI 11079674 · 5,000 mi

FIRST THE ENGINE LIGHT CAME ON COUPLE DAYS CALLED SPOKE MASTER MECHANIC STATED SHOULDN'T BE PROBLEM AS LONG AS IT'S NOT BLINKING,BRING IN FOR CHECK UP. ENGINE LIGHT TURN OFF . CAR WOULDN'T START. CAR WAS TAKEN TO DEALER MECHANIC FOR ABOUT WEEK. 3WEEKS LATER AFTER GETTING CAR BACK. ENGINE TURNED OFF WHILE IN DRIVE MOTION ON MY DISABLE HUSBAND THAT HAS ONE LEG. THANK GOD MY TWO OTHER ADULT CHILDREN'S WERE THERE. I'M AFRAID TO TAKE A CHANCE TRAVELING WITH THIS CAR. I FEAR FOR MY FAMILY'S LIFE AND SAFETY AS WELL AS MINE. MY ATLAS HAS BEEN TOWED…

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ODI 11099379 · 704 mi

CONNECTING ROD BEARING FAILURE. NEW VEHICLE, 17 DAYS SINCE DELIVERY, 704 MILES AT TIME OF INCIDENT DRIVING VEHICLE AT 30MPH ON SURFACE STREET EPC LIGHT ILLUMINATED ON DASH. THIS WAS ACCOMPANIED BY A METAL KNOCKING SOUND THAT WAS IN TIME WITH ENGINE SPEED. TOWED TO DEALER. SOUND WAS CONFIRMED TO BE ROD KNOCK. OIL PAN WAS REMOVED FOR INSPECTION. METAL FOUND THROUGHOUT THE PAN. NEW LONG BLOCK ORDERED. BLOCK REPLACED AND DURING TESTING VACUUM PUMP FAILED DUE TO CONTAMINATION. REMOVED AND REPLACED PUMP.

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Service Brakes3,000–22,564 mi10,000 mi77
ODI 11055999 · 1,025 mi

I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY.

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ODI 11085142 · 2,955 mi

I WAS TURNING LEFT ON A BUSY ROAD OUT OF A PARKING LOT AND HAD ALL THREE OF MY KIDS IN THE CAR WITH ME. MY EMERGENCY BRAKE TURNED ON WITHOUT ANY WARNING AND STOPPED MY CAR HEADING EAST/WEST IN TRAFFIC HEADING NORTH/SOUTH. MY FOOT WAS ON THE GAS TRYING TO GET OUT OF THE WAY AND SUDDENLY THE EMERGENCY BRAKE TURNED OFF AND MY CAR SPED FORWARD INTO THE TRAFFIC. I WAS ABLE TO SWERVE TO THE SIDE AND GET OUT OF THE WAY OF OTHER CARS BEFORE ANY ACCIDENTS WERE CAUSED. THIS IS EXTREMELY DANGEROUS AND COULD HAVE KILLED MYSELF AND ALL THREE OF MY CHILDREN.…

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ODI 11103365 · 1,000 mi

ON MULTIPLE OCCASIONS OUR 2018 VW ATLAS HAS HAD ITS EMERGENCY BRAKING FEATURE ENGAGE IN AN UNEXPECTED AND DANGEROUS WAY. SPECIFICALLY, DURING URBAN DRIVING WHEN HAVING TO TRAVERSE THE NORMAL DIP FROM DRIVEWAY TO STREET, ACROSS A GUTTER OR OTHER LOW POINT, THE EMERGENCY BRAKING SYSTEM ABRUPTLY HALTS THE VEHICLE AND DISABLES MOVEMENT. WHEN THIS OCCURS IT IS EXTREMELY JARRING AND SHUTS DOWN NORMAL OPERATION, REQUIRING SOME SORT OF GEAR CHANGE OR RESTART. IT OCCURS MORE FREQUENTLY WHEN ACCELERATING FASTER OVER THE DIP RESULTING IN A MORE BUMPY M…

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Unknown Or Other798–19,250 mi5,000 mi64
ODI 11079674 · 5,000 mi

FIRST THE ENGINE LIGHT CAME ON COUPLE DAYS CALLED SPOKE MASTER MECHANIC STATED SHOULDN'T BE PROBLEM AS LONG AS IT'S NOT BLINKING,BRING IN FOR CHECK UP. ENGINE LIGHT TURN OFF . CAR WOULDN'T START. CAR WAS TAKEN TO DEALER MECHANIC FOR ABOUT WEEK. 3WEEKS LATER AFTER GETTING CAR BACK. ENGINE TURNED OFF WHILE IN DRIVE MOTION ON MY DISABLE HUSBAND THAT HAS ONE LEG. THANK GOD MY TWO OTHER ADULT CHILDREN'S WERE THERE. I'M AFRAID TO TAKE A CHANCE TRAVELING WITH THIS CAR. I FEAR FOR MY FAMILY'S LIFE AND SAFETY AS WELL AS MINE. MY ATLAS HAS BEEN TOWED…

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ODI 11080311 · 83 mi

I READ UNDER A COMPLAINT SITE THAT YOU COULD PRESS THE START STOP BUTTON WHILE IN MOTION NOT IN PARK AND SHUT OFF THE VEHICLE AT SPEED. I TRIED THIS AND IT DOES SHUT OFF THE VEHICLE. THE LOCATION OF THE BUTTON IS RIGHT NEXT TO THE GEAR SHIFT AND IS EASILY ACCESSIBLE TO CHILDREN AND ANY NUMBER OF ACCIDENTAL REASONS TO PRESS IT THE VEHICLE BECOMES VERY HARD TO STEER AND BRAKES BECOME VERY DIFFERENT WHILE NOT RUNNING. I FEAR FOR MY FAMILY. I TRIED THIS IN A PARKING LOT WHILE GOING VERY VERY SLOW TO ENSURE MY ABILITY TO STOP SAFELY IF NEEDE…

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ODI 11101931 · 2,500 mi

FORWARD COLLISION SYSTEM FAULT RANDOM FORWARD COLLISION SYSTEM STOPPED WORKING FOR APPROX. 45 DAYS, FAULT ERROR ON DISPLAY BUT DID NOT SHOW UP VW VEHICLE STATUS REPORT "VOLKSWAGEN CAR NET SECURITY & SERVICE (VEHICLE DIAGNOSTIC AND MAINTENANCE) HAPPENED IN BAJA SUR MEXICO AND VW USA WOULD NOT COVER UNDER WARRANTY SERVICE IN MEXICO. STARTED WORKING AGAIN UNEXPECTEDLY WITHOUT BEING REPAIRED.

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Forward Collision Avoidance: Automatic Emergency Braking11,400–20,000 mi13,500 mi10
ODI 11407349 · 55,500 mi

THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE …

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ODI 11373804 · 11,700 mi

CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE…

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ODI 11377290 · 5,000 mi

ON NUMEROUS OCCASIONS OUR 2019 VW ATLAS SEL PREMIUM HAS ENGAGED THE BRAKES EVEN WHEN THERE ARE NO OBSTACLES TO AVOID CREATING A DANGEROUS, SCARY AND UNPREDICTABLE SENECIO FOR OUR FAMILY AND OTHER DRIVERS AROUND US. THE PROBLEMS WITH THE AUTOMATED BRAKING HAVE BEEN ATTRIBUTED BY SERVICE ADVISORS AS SOFTWARE ISSUES WITH 'FRONT ASSIST, MANEUVER BRAKING, AND/OR REMOTE START".

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Fuel/Propulsion System4,925–31,620 mi21,000 mi18
ODI 11105212 · 1,462 mi

ENGINE TURNS OFF WHILE RUNNING. DISPLAY SAYS TO TURN ON ENGINE MANUALLY. THE PROBLEM IS THAT IF YOU ARE IN A HIGHWAY YOU HAVE TO STOP AN PUSH THE BRAKE AND THEN THE START BUTTON. IT HAPPENED IN ACITY STREET. THIS IS THE FIFTH TIME IT GOES TO THE DEALER TO SOLVE THIS PROBLEM.

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ODI 11172011 · 21,000 mi

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

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ODI 11210708 · 9,900 mi

CHECK ENGINE LIGHT CAME ON BEFORE 3,000 MILES. CYLINDER 2 MISFIRE. DEALERSHIP FIXED IT ON THE 3RD TRY AFTER GETTING VW INVOLVED. IT WAS A FAULTY GAS TANK, LEAKING FUEL INTO THE LINES. THEY REPLACED THE TANK AND THE CHARCOAL CANISTER. LANE ASSIST FEATURE SEVERELY MALFUNCTIONS SINCE DAY 1 OF OWNING THIS CAR. NEARLY EVERY TIME I DRIVE IT, THE VEHICLE STEERS ITSELF INTO MEDIANS, INTO CURVES OR INTERSECTIONS, INTO ONCOMING TRAFFIC, ALWAYS WHILE I'M ACTIVELY DRIVING STRAIGHT. I CONTACTED VW; THEY RECOMMENDED HAVING THE SYSTEM INSPECTED. DEALERSHIP …

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Exterior LightingToo few reports for a range18,738 mi4 (sparse)
ODI 11155453 · 18,475 mi

MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM

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ODI 11172013 · 19,000 mi

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

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ODI 11191702 · 12,000 mi

THE PASSENGER SIDE'S HEADLIGHT SUDDENLY SHATTERED WHILE I WAS DRIVING IN THE CITY, ON A PAVED ROAD. IT'S IMPORTANT TO NOTE THAT THERE WERE NO OTHER VEHICLE AROUND OR AHEAD OF ME WHEN THE INCIDENT HAPPENED.

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Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

26V590000 · 2026-09-1125V434000 · 2025-06-3025V100000 · 2025-02-1725V334000 · 2025-05-2126V473000 · 2026-07-2225V081000 · 2025-02-1225V835000 · 2025-12-0351 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-1039None
ODI 11617675

I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.

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ODI 11618245

Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until custom…

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ODI 11619900

The rack and pinion failed, and the steering wheel was very difficult to move and maneuver. According to the service advisor, it is known that if the Rack and Pinion is immersed in water due to floods, that causes the electronics of the system to fail. This causes the steering wheel to become very stiff and it is very hard to maneuver the car. Rain is very common in all parts of the world, including in Puerto Rico, and it is not safe to be driving a car that could 'lock' the steering wheel in any random occasion after a pouring rain event.

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2024-1128None
ODI 11626655 · 61,000 mi

The contact owns a 2018 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the contact engaged the cruise control function, and the brakes would inadvertently engage. The contact was not able to verify the warning light that was illuminated during the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

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ODI 11627487

The power windows malfunctioning. When windows are pressed down the windows spontaneously go back up

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ODI 11624599

I had just completed filling my car with gas and was still parked at the gas pump. The gas cap had been replaced and I got back into the car and started it. I thought that the engine had fully started, but when I shifted into drive, the engine sputtered a little. I put it back in park, and attempted to start the car again. There was a huge bang under the hood and a puff of smoke. Upon opening the hood, the cover over the intake manifold had exploded into pieces. There was enough force that one of the shards of plastic dented the hood from…

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2024-1230None
ODI 11630348

Driving on a single lane road with no other cars on road (in front or behind) and car suddenly brakes to a complete stop and the crash warning sound become audible inside the car. This happened 1 other time about 1 month prior but car did not come to a complete stop that time. That incident there were other vehicles on the road but were at a fair distance away from the car and those vehicles were not braking or slowing down.

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ODI 11631077

Hello, this vehicle (2018 VW Atlas) does have defective headlights (headlight stopped working), High beam works fine but low beam doesn't. I did a thorough research and looks like this issue is very common on All VW Atlas, dealer is telling us that the whole assembly needs to be replaced since the design of this headlight does not have a bulb that can be replaced, the cost of each headlight is over $1,000 each and over $500 in labor and they are on backorder since a lot of people are having this issue. Please assist us on getting this resolved …

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ODI 11633060

Engine shuts down unexpectable at a stop sign/light and when driving in parking lots. A message on the dashboard comes on "Manually restart the vehicle" This has happen several times (at least 4 times) in the past few days

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2025-0133None
ODI 11633478

A dangerous cam shaft failure led to sensors near the cam shaft and a piece of the metal housing being broken off due to the cam shaft failure. The cam shaft failed at normal highway speeds and stopped the engine on the highway. Vehicle is still undergoing repairs at “Automotive Tech, Inc.”

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ODI 11635820

When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side air…

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ODI 11636569

Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the …

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2025-021825V100000, 25V081000
ODI 11644452

I was driving on the highway with my family in stop and go traffic when my car turned off on its own while still in Drive. The car has an "Auto On/Off" feature that we had disabled so it should not have, for any reason, done this. We had a semi-truck behind us that nearly rearended us. After putting the car in park, in the middle of the highway, and restarting the engine the car turned off again less than 10 minutes later. This car has a brand-new battery and purge control solenoid (after a check engine light) due to this issue, thinking it wou…

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ODI 11640877 · 78,000 mi

The contact owns a 2020 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel was difficult to turn, and the hazard indicator warning light illuminated. In addition, the steering wheel seized. The vehicle was towed to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

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ODI 11644988 · 116,000 mi

The contact owns a 2020 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the Passenger Occupant Detection System (PODS) and Electronic Power Control (EPC) warning lights illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.

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2025-0335None
ODI 11646925

THE EPC LIGHT WILL COME ON AT ANYTIME. MEANING WHILE DRIVING ON A STREET HIGHWAY OR FREEWAY. WHICH IS A SAFETY ISSUE. THE VEICHLE WILL LOSE POWER AND START TO SHAKE. THE LIGHT WILL GO OFF ONCE TURNED OFF AND TURNED BACK ON. THERE MOST BE SOME ELECTRICAL ISSUE. NOT SURE WHY THERE HAS NOT BEEN A RECALL ON THE 2018. THEY HAVE MANY COMPLAINTS AND ISSUES. THIS HAS BEEN AN ISSUE FOR MONTHS.

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ODI 11650008

The low beams went out and you have to replace the entire front lighting assembly.

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ODI 11650448

Back seat belt won’t un latch buckled in behind diver seat daughter is skinny enough to squeeze her way out safety issue. Just stopped working and now is stuck.

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2025-0436None
ODI 11653353

The fuel tank system keeps failing. It will not show how much gas is in the car even after filling up. It is a risk because the fuel could run out in the middle of driving and leave the driver in an accident or stranded. The car stalls randomly when the fuel tank system error is on and it is very scary.

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ODI 11654105

Water pump failure of a 2018 VW Atlas with 69000 miles.

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ODI 11657014

Brake booster Faulty/Brake Booster Failure light displays on the dash along with the red Brake light and a loud beeping sound. The brakes feel shaky and the vehicle doesn’t brake well for about 30 second after. It feels as if the brakes are palpating or skipping instead of a solid grip. After about 30-45 second those lights go back off and brakes resume normal breaking but the ABS light comes on. This issue has happened twice so far and random times when not braking. It appears to be other reports of this issues in the 2018 models but not recal…

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2025-052925V334000
ODI 11659675

I have owned this car since 2018. I’ve had the “Brake Booster Faulty” error come on at least once a year. It’s very scary as the car just locks up. Luckily it has only happened driving locally, without anyone behind me, but this could lead to a SERIOUS accident. I have brought this to the VW dealer at least 3 times over the years and every time they say they cannot replicate or find any issues. It happened again last week, and again today. I have read that many people have experienced this issue but there is not much info out there on whe…

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ODI 11663475

In October 2024, my air conditioning was blowing hot when I had just had it recharged in June 2024. I took it to vw in pasadena, ca. They noted that there was an oil leak being caused by the breather valve aka the pcv valve which was making oil leak into the ac components. It took a few visits to get this resolved as a smell was in my car that was making me feel sick afterward. Eventually it was fixed and my car seemed to be okay. Until a month ago when my husband got into an accident and once we got my car back from the body repairs within 24 …

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ODI 11663576

ECP light came on and vehicle entered limp mode

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2025-062025V434000
ODI 11667040

I buckled my son in his car seat and set my purse in the passenger seat and walked around the vehicle and in about 10 seconds it locked itself WITH the keys inside. The engine was off and I live in Tx so it was already very hot in the car. We used a pole through the cracked window to click the unlock button on the passenger door, we hit it twice and the car did not unlock, then I used a hanger to click the unlock button on the driver door. I clicked it and the car still did not unlock. We then tried breaking the windows and were unable to break…

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ODI 11668026

ECM light came on, while going 60+ on expressway. Car lost ability to accelerate and began to sputter. Unable to adjust speed and had to pull over to shoulder in fast moving traffic.

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ODI 11668085 · 70,000 mi

The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving at various speeds, the EPC (Emergency Parking Control) warning light was displayed on the instrument panel. The contact stated that the failure persisted, and the check engine warning light illuminated, and the vehicle started shaking abnormally. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the vehicle needed a tune up and that the spark plugs needed to be replaced. The contact decided not to have the veh…

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2025-0732None
ODI 11672951

The power steering control module failed while the vehicle was traveling at highway speeds. When the failure occurred, the power steering completely cut out. It is extremely difficult to maneuver the vehicle without power steering. My wife would not have been strong enough to safely maneuver the vehicle if she found herself in a situation where she needed to make even a minor evasive maneuver. Had there been more traffic on the road she could have caused an accident since her ability to steer was severely impacted. An orange warning light …

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ODI 11673854

while operating the vehicle felt a jerk and then the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and lost power on the highway, we were able to coast to the nearest parking lot. The vehicle was towed to the local dealer who diagnosed and determined that the high pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired But was said the 2018 atlas had a known fuel tank issue which caused all the gas to rush to one side allowing air and pressure changes in the system could thi…

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ODI 11677052

I have had this vehicle since 2020. Two months after I bought it, the vehicle would turn off at random. I took it to VW and they change the carbon air canister. It stopped for a while but now it back. When stopping the car randomly shits off. Not auto energy saving off. Restart your engine in 5:30PM traffic type of restart your engine. Slowing down, shut off. Backing up, shut off. I have a 2019 Atlas as well and the same thing happens. This is extremely dangerous and unsafe. VW claims either they dont know what the issue is because there is no …

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2025-0823None
ODI 11679766

This is a common issue with this car that is dangerous. The Evap Purge High Flow Control goes out and makes the vehicle stall randomly.

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ODI 11679555

PODS system recall from 2023 was replaced, but now the same error message for the airbag not working for the front passenger air bag is now coming on again. VW dealership will not replace a second time, they are aware of the problem and have refused to help in any way. No passenger can be in the front passenger seat because the airbag does not turn on when the seat is occupied.

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ODI 11679662

Car will randomly stop when using the auto start/stop feature. It can do this at slow speeds or when slowing down. Huge risk.

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2025-0926None
ODI 11685782

Our 2018 VW, when extremely hot temperatures would make a very loud grinding/squealing sound. Then the AC would intermittently work, sometimes it would blow cold, and sometimes it would not. Eventually, the AC stopped working altogether. There is a strong, hot, burning smell that comes through the vents during these times. These issues have caused extreme visibility as my windows fog up in humid conditions, causing me to not be able to see. I was almost in a car accident from this due to not being able to see and being in a large amount of t…

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ODI 11686812

Low engine coolant light came on and began overheating all within a short period of time. Mechanic stated is has a blown/defective head gasket. It is currently being repaired by a mechanic as we need the car to drive our young children. A quick Google search has shown this is an ongoing issue as there is a class action lawsuit with law group, Sauder Schelkopf.

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ODI 11684734 · 101,000 mi

The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving approximately 65 MPH, the Central Warning Light illuminated. The contact arrived at the destination and turned off and restarted the vehicle, and the warning light was no longer illuminated. The contact stated that the same warning light illuminated several weeks later and remained illuminated even after turning off and restarting the vehicle. The vehicle was taken to a local dealer where it was diagnosed and determined that the fuel tank had experienced a minor col…

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2025-1035None
ODI 11691123

Both headlamps in vehicle stopped working within a month of each other. Vehicle has less than 50,000 miles on it. Volkswagen claims lights should last longer than this. Online forums are riddled with this issue, and headlamp price is unreasonably high for a family vehicle ($700-1100 per headlamp). Headlamps are also backordered, making driving the vehicle unsafe at night and under certain weather conditions.

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ODI 11690908

I’ve consistently had a coolant leak with my engine water pump. Constantly have to refill the coolant. The reason I’m making this complaint is because yesterday October 1, 2025 I filled up my coolant and I drove a few miles to the grocery store and my coolant was empty and I got a coolant, low warning light and the coolant pump was completely empty. This is becoming very expensive and should not happen on a certified preowned vehicle with only 75,000 miles.

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ODI 11695172

The electronic steering gear is malfunctioning and making a clicking sound when the steering wheel is turned at 90-degree angles in either direction. The dealership (Bud Brown VW, Olathe, KS) advised me that they have had 3 VW Atlas vehicles with the same problem over the past month. I believe this is a manufacturer defect that could cause loss of steering and potential injury or loss of life.

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2025-1120None
ODI 11697983

While driving, the vehicle suddenly loses engine power and shuts off without warning. This has happened multiple times and creates a serious safety hazard because it happen in traffic multiple times . The problem appears to be related to the fuel pump control module and/or electrical wiring failure. Additionally, the power windows stopped functioning due to a failure in the driver door wiring harness, which is a known issue on this vehicle model year. The electrical malfunction and engine stall appear to be connected. This issue has been repa…

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ODI 11698595

In July 2022, VW replaced the cylinder head and gaskets of my 2019 VW Atlas due to warped head. The vehicle was brought in for service because the low coolant light was on. The repair was done under warranty. In January 2024, the low coolant light came on again 31k miles after the first repair. We were told it was normal for this vehicle to burn coolant. Service refilled coolant. Since that time customer would refill the coolant when the low coolant light came on which was approximately every 6 months. Customer made appointment to bring in …

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ODI 11698880

The second row captains chair seat belt latch on the passenger side does not latch fully. It latches and can be pulled out by hand. If a wreck were to happen, the passenger would not be truly restrained causing bodily harm or death. The problem has been reproduced at a service center. It has not been inspected by police, insurance or representative. No warning lights or messages for the seat belt. The car will randomly stall while rpms are low, liking making a turn, pulling into a parking spot or stopped at a traffic light (while auto start/st…

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2025-122425V835000
ODI 11703840

Gas tank melted on top of the tank next to drive shaft and a hole was leaking gas- we are keeping the tank that was removed for investigation. Extreme safety issue that put my daughter and granddaughters at risk of fire/explosion when it was unknown that there was a gas leak while driving. The part was inspected by a repair shop in Lake Havasu AZ as well as the Capistrano Volkswagen, CA dealership and no explanation of the cause. Since the vehicle is out of warranty the VW.com and the dealership refused to replace without full charge. Ins…

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ODI 11706755

Both low beam headlights went out within two weeks of each other and the vehicle just hit 100,000 miles. Dealership states that replacing the entire headlight assembly is the only fix and will cost $3,000. So now both headlights (safety issue) are out and the vehicle cannot be driven safely. Other VW Atlas vehicles are having the same issue around 50-60K miles. There should be a recall on the head lamps for safety concerns and liability reasons.

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ODI 11708019

I am reporting a failure by Volkswagen Group of America to provide a safe and timely remedy for Safety Recall 23V-215. Per the manufacturer's notice, the front passenger seat is unsafe for use until repaired. I physically surrendered my vehicle to Merced VW on Dec 29, 2025, due to this grounding safety risk. However, both the dealership and VW Corporate (Case #07228209) have refused to provide a comparable 7-passenger loaner or a direct-bill rental, despite this being my family's primary transportation for three children. VW Corporate has denie…

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2026-0132None
ODI 11709471

I received a brake booster fault caution which was followed by the BRAKE warning light being illuminated. When I applied pressure to the brakes, it almost felt as if the ABS was kicking in, on a flat, dry road. The brake pedal would "jump" and depress farther on its own like there wasn't a good vacuum for the brakes. I've taken it to my local VW service center and was informed they had to call VW Corporate for assistance in a fix and was given a list of components to possibly replace that "may" fix the issue but even after replacement, some cus…

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ODI 11712274

LED Low beam headlights failed while driving at night from a long distance trip. This presented a major safety issue for my family since we could not see the road. This is a common problem facing many VW Atlas owners with low milage too Also, VW will not cover the costs involved since each headlamp costs $1200 and is not covered under their highest tier warranty plan (Platinum Warranty) that we purchased. Now we have a family car that we can only drive during the daytime. California requires daytime running lights on rainy days too which also …

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ODI 11713706

My 2018 Volkswagen Atlas V6 experienced a catastrophic engine failure at approximately 116,000 miles. The vehicle has been at a Volkswagen dealership for approximately six months (since July 2025) while repeated diagnostic attempts and repairs were made. I was ultimately informed that the engine requires full replacement. No clear warning was provided prior to failure, and the prolonged diagnosis resulted in the vehicle being unusable for an unreasonable length of time. Volkswagen of America has declined to offer assistance despite the severity…

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2026-0218None
ODI 11716316

Front parking lights do not remain on. Including lights under headlights and side marker lights. According to owners manual the parking lights should remain on while vehicle is off. The rear lights do remain on. The front lights turn themselves off after approximately 9 seconds. Condition started when lights were replaced by dealer with official OEM replacement units. Dealer has confirmed other examples of this year and model behave as described in the manual. Dealer has worked with VWoA engineers and have replaced multiple components (headligh…

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ODI 11718128

The passenger side low beam headlights failed at roughly 100k miles. The replacement part and labor quote from the dealership was roughly $1,500. I was able to find an OEM part online for $800 and install myself. Roughly 12,000 miles later the driver side low beam headlight has failed which will require a replacement as well.

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ODI 11718498

Dealer maintained with oil changes per the schedule. Cylinder head issue requiring engine replacement at 104,xxx miles. 3.6L VR6. This is unacceptable.

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2026-0335None
ODI 11726493

Multiple low coolant alerts. Dealer inspected 3 times and denied problem while vehicle still under warranty. Dealer simply topped off coolant and denied finding leaks or any other issue. Now low coolant again and EPC/ check engine light. Took car to independent owned shop who confirmed 2 water pump failures. Dealer refusing accountability for missing water pump issues that led to possible overheating damage. Big bill but dealer says my vehicle is not part of the ongoing water pump issues with other 2018 Atlas. My vehicle is being repaired by i…

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ODI 11728119

The vehicle intermittently displays a “Steering lock faulty, stop!” warning and fails to start. When this occurs, the vehicle cannot be operated at all. This issue has occurred multiple times within a short period and has persisted despite prior repair attempts by authorized Volkswagen dealerships. The failure of the steering lock system prevents the vehicle from starting, creating a safety concern as the vehicle may become unexpectedly inoperable and leave the driver stranded. The repeated nature of this issue raises concerns about the reli…

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ODI 11721286

The week of February 23, 2026, the airbag warning light has come on in my dashboard advising that there is something wrong with my airbags. It has barely been 6-7 months (in August 2025 ) that my VW Atlas was serviced due to a recall specifically for the airbags and now an alert on my dash for this safety hazard is appearing again. I called my local dealer who told me as the recall was already serviced, there is nothing they can do as far as honoring it and I would need to pay. Prior to the recall I didn’t have an alert and now after it’s been …

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2026-0427None
ODI 11729447

Vehicle has heavy leak from water pump. Most vehicles of this model have extended warentee due to class action lawsuit from failing water pump, primarily the 4cylinder models, but it is a well known issue among the V6 models, and some of those are covered as well. Vehicle has 56K miles at this time.

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ODI 11731267

Both my low beam headlamps went out WHILE DRIVING. This is a major safety concern. It is also not an easy or inexpensive fix. The entire assembly must be replaced and not just a bulb. It is a $3000 replacement cost. The LED lamp should NEVER go out. Isn't that why LED was put in these lights? Why did VW make a headlamp that must be completely replaced and why are they charging $1000 for each headlight?

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ODI 11733601

The passenger airbag ‘off’ light remains on even when a passenger is sitting in the passenger front seat. This remains on even after I’ve taken it in for a different component for the airbag that was recalled.

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2026-0546None
ODI 11735700

I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything, I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indicating there might be a car behind me. I checked my mirrors again and looked at the camera, but there was still nothing there. I continued backing up and ke…

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ODI 11737402 · 40,000 mi

The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving on several occasions at various speeds, "low coolant" and "overheating" messages and the check engine warning light illuminated. On the first two occasions, the low coolant message appeared. The vehicle was pulled to the side of the road and inspected, and she observed a leak under the engine compartment. The vehicle was taken to the same dealer twice, where it was diagnosed that the water pump needed to be replaced. The vehicle was repaired twice, but the failure r…

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ODI 11735294

Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past few years by a VW dealership. Nothing until recently has a problem been identified. VW dealership even mentioned “this should not happen with a vehic…

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2026-0634None
ODI 11742042 · 89,000 mi

The contact owns 2019 Volkswagen Atlas. The contact stated while his wife was driving 45 MPH, she heard a clunking noise coming from the rear vehicle. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the rear coil springs needed to be replaced. The vehicle was repaired as the rear coil springs are being repaired as of today. The contact related to the failure NHTSA Campaign Number:18V904000 (SUSPENSION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The …

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ODI 11743656

The air conditioning drain tube clogged and leaked into the air bag control module and caused an entire electrical failure in my car with air bag sensors, braking, windows rolling down, doors locking and unlocking automatically while driving, etc as well as the carpet getting mold.

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ODI 11744272

Multiple occurrences where forward collision warning goes off with no vehicles Incident 1. 5/15/2026 Road: Highway I-94 Weather: Clear and sunny Condition: Cruise control on, light traffic, nearest vehicle at least 4 cars in front, 2 vehicles behind and to the right (fast lane), driving in the middle left lane. Forward collision warning went off and took cruise control off. No vehicles stopping in front of me. Incident 2. 6/3/2026 Road: Urban side streets Weather: Clear and sunny Condition: Coasting towards a roundabout approximately 200' from…

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2026-074526V473000
ODI 11750086

Several times before I got the car stalled in the car wash which I thought that could no be important however yesterday Sunday 12, driving on I4 by Tampa bay in Florida when traffic was stocked and slow suddenly the car went off, so I geared neutral and started again. Then happened twice in total three times.

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ODI 11750691

My infotainment system and back up camera have been having issues that I have been trying to get addressed since April 2026. I was told this is a known issue for VWs from the dealership service department and that I should replace the infotainment which has resolved these problems. I had to wait for the part to arrive, the infotainment center was replaced June 1, 2026. When I got the car back, the back up camera was again working but the infotainment center was again cutting in and out and glitching/ turning off. I brought it back to the dealer…

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ODI 11750721

The water pump failed catastrophically at 63,100 miles, forcing a complete road-side breakdown and damaging the radiator. This is a known manufacturing defect affecting the 3.6L VR6 composite plastic pumps. Due to the failure of the pump, the radiator tank became hot causing a hole to form in the radiator and needing to be replaced. I still own this car and you may inspect it if needed. My safety was at risk as well as others safely was put at risk because this caused car to over heat leaving me broken down on the side of the road. My mecha…

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2026-0851None
ODI 11755132

P255 / 50 R 20 Tire light stays on. Right front tire is low. I have to fill up all 4 tires. I just purchased this vehicle. Was I sold a lemon? My cold air doesn't work now either. I just made my 3rd payment on this Volkswagen Atlas SEL 2018 What all do I need to have inspected. The car dealership never inspected this vehicle when it came off the truck.

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ODI 11755138

EPC light Tire light My cold air doesn't work, cruise control, heating on driver side mirror. Not sure what else. I made my first car payment in June 2026. Looks like I got a lemon vehicle.

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ODI 11757921

Fuel gauge suddenly changes its reading, sometimes dropping to a zero level indication while driving! The readings frequently change up and down, so if the previous reading before a drop to completely empty is incorrect, this could be a serious safety risk to suddenly find out the tank is very near empty. Volkswagen has a TSB about this, but are requiring expensive diagnostic and repair fees, over $1200. The TSB indicates the car model gas had frequent issues with a faulty fuel level sending unit.

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2026-09 (partial)3926V590000
ODI 11766872

DEALERSHIP DIAGNOSED A #6 CYLINDER, FAULTY FUEL INJECTOR. ERROR CODES: P030000; P030600; P21A100. TECHNICIAN STATED THIS IS A KNOWN ISSUE BUT NO RECALL. NHTSA CLOSED INVESTIGATION INTO THIS MATTER IN 2022 FOR 2018-2019 VW ATLAS'S, ONE REASON STATED FOR NO RECALL IS THE LIMITED NUMBERS OF REPORTS FOR THIS ISSUE. IT HAS BEEN 4 YEARS SINCE AND I WANT TO KNOW HOW MANY MORE HAVE BEEN REPORTED SINCE 2022? IT IS AN OBVIOUS ENGINEERING PROBLEM AND THE VW MECHANICS KNOW IT. THEY QUOTED $4,000 TO FIX! WE PAID $20,000 FOR THE VEHICLE USED 5 MONTHS AGO! …

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ODI 11766987 · 80,000 mi

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 26V590000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. Additionally, the vehicle shut off while driving and came to a stop in the middle of the road, nearly causing a crash. Upon restarting the vehicle, the check engine warning light and several unknown warning lights illuminated. The contact stated that the failures was a persistent failure. The contact…

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ODI 11764009 · 83,000 mi

The contact owns a 2019 Volkswagen Atlas. The contact stated that while the vehicle was being serviced under a recall, the dealer discovered that the front passenger's side stabilizer bar end links were missing. The contact associated the failure with Volkswagen Service Action Code: 40R1 (Front Stabilizer Coupling Rod); however, the dealer informed the contact that the repair was not covered because the VIN was not included in the service action. The vehicle was repaired. Additionally, the contact stated that prior to the dealer's assessment, t…

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Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2109 reports

2022: 109 complaints · 2023: 95 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223060109
2023286895
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202218003
202313102

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemAir BagsEngineService BrakesUnknown Or OtherForward Collision Avoidance: Automatic Emergency BrakingFuel/Propulsion SystemExterior Lighting
Electrical System—
41
ODI 11183681 · 45,000 mi

WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE…

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ODI 11423135

My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atl…

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ODI 11516710 · 120,000 mi

The contact owns a 2018 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated regarding the passenger’s side air bags. The steering wheel button functionality was inoperable. The contact stated that the steering wheel failure was repaired under an unknown recall campaign; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

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112
ODI 11130932 · 250 mi

THE MOST CONCERNING SAFETY ISSUE IS THE MALFUNCTIONING AUTO START/STOP SYSTEM. ON FOUR OCCASIONS, IT HAS SHUT OFF THE VEHICLE WHILE IN MOTION, PULLING INTO A PARKING SPOT, RESULTING IN LOSS OF POWER STEERING. ON A SEPARATE OCCASION, IT SHUT-OFF THE VEHICLE WHILE STOPPING TO PAY THE PARKING ATTENDANT BUT FAILED TO RESTART THE VEHICLE WHEN I RELEASED THE BRAKE AND STEP ON THE ACCELERATOR. I HAD TO PUT THE VEHICLE IN PARK AND MANUALLY RESTART THE VEHICLE. I HAVE ALSO HAD MULTIPLE EXPERIENCES WHEN I HAVE TURNED OFF THE AUTO START/START WHEN I START…

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ODI 11153632 · 11,000 mi

THE BATTERY DIED IN THE INTERSECTION SUDDENLY WHILE I WAS DRING WAITING FOR A TRAFFIC LIGHT. IT MADE ME IN DANGER. THIS IS A ONE YEAR OLD VEHICLE. I HAVE DRIVEN 6 BRAND VEHICLES SO FAR IN MY LIFE, THIS IS THE FIRST TIME THE BATTERY DIED. I THINK VOLKSWAGEN SHOULD RECALL FOR THIS PROBLEM.

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ODI 11154268 · 9,500 mi

PURCHASED VEHICLE IN DECEMBER 2017. IN JULY, THE CHECK ENGINE LIGHT CAME ON. FAST FORWARD TO NOVEMBER AND I AM STILL HAVING ISSUES WITH THE VEHICLE, AND IT SEEMS THAT ANYTIME THE DEALERSHIP FIXES ONE ISSUE, ANOTHER APPEARS. AFTER HAVING MY VEHICLE AT THE DEALERSHIP 4 TIMES BETWEEN JULY 25TH AND AUGUST 7TH, IT WAS FINALLY DISCOVERED THAT I HAD A BAD CATALYTIC CONVERTER. AFTER THE CATALYTIC CONVERTER WAS FINALLY REPLACED IN SEPTEMBER, THE CHECK ENGINE LIGHT CAME ON AGAIN AND THIS TIME I WAS TOLD IT WAS A BAD OXYGEN SENSOR. AFTER THAT WAS FIN…

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106
ODI 11127895 · 1,000 mi

I HAVE HAD THIS CAR TWO MONTHS AND IT HAS NOW BEEN IN SERVICE TWICE. AS OF TODAY THEY HAVE HAD IT FOR TWO WEEKS. THE AUTONOMOUS BREAK SYSTEM IS WAY TOO SENSITIVE AND THE CAR STOPS GOING DOWN STEEP INCLINES OR GOING OVER POT HOLES WHILE IN MOTION. THE CAR HAS STOPPED IN THE MIDDLE OF DRIVING AT LEAST 7 TIMES. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF THE INCIDENT. THE FRONT SENSORS ARE ALWAYS BEEPING. I PULL UP TO A STOP SIGN, THE SENSORS GO OFF. I DO A U-TURN AND THE SENSORS GO OFF. SOME DAYS WAY TOO EXCES…

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ODI 11185838 · 30,000 mi

WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIM…

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ODI 11386089 · 30,000 mi

ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH

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61
ODI 11121925 · 831 mi

VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.

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ODI 11149926 · 8,800 mi

I WAS DRIVING MY 2018 VW ATLAS WITH 8,800 MILES ON IT ON 11/5/18. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE CAR'S ENGINE DID NOT TURN BACK ON FROM IDLING AND ALL THE LIGHTS ON THE DASHBOARD STARTED GOING OFF TELLING ME VARIOUS THINGS. I DO NOT THINK HAVING AN ECOFRIENDLY CAR IS WORTH IT TURNING OFF TO NOT TURN BACK ON WHEN IT'S SUPPOSED TO. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHO FIXED THE CAR TELLING ME THAT THERE WERE SOFTWARE UPDATES AND THAT THE BATTERY WAS DRAINED. THE PRINTOUT FROM WORKING ON IT SAYS TH…

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ODI 11164286 · 15,000 mi

THE BATTERY ON MY VEHICLE HAS DIED MULTIPLE TIMES. IT IS ONLY A YEAR OLD BUT IT HAS DIED WHILE DRIVING IN THE AUTO START/STOP MODE AND AFTER PARKED AT WORK AND IN MY GARAGE. TODAY IT WAS -25 DEGREES F AND IT COMPLETELY DIED ON ME AFTER BEING AT WORK FOR 4 HOURS, WHICH WAS INCREDIBLY DANGEROUS. ALSO, MORE OFTEN THAN NOT, MY AUTO START ON MY KEY FOB DOESN'T WORK EITHER.

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56
ODI 11102848

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WITHIN WEEKS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE STRUT MOUNTED SYSTEM. FURTHERMORE, AN ABNORMAL RATTLING NOISE WAS HEARD ON BOTH SIDES OF THE FRONT END OF THE VEHICLE. IN ADDITION, THE FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED SEVERAL TIMES WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO SEIZE WHILE IN MOTION WITH NO OTHER VEHICLE NEARBY. THE DEALER (DANBURY VOLKSWAGEN, 29 SUGAR HOLLOW RD, DANBURY, CT 06810, [phone removed]) HAD THE VEHICLE FOR OVER TWO MONTHS …

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ODI 11407349 · 55,500 mi

THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE …

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ODI 11457066

Emergency brakes occurred without anyone or anything in front of the car. Braking malfunction warning also came on.

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30
ODI 11172011 · 21,000 mi

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

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ODI 11557314

2018 atlas 3.6 sel premium 4 motion. 3rd time in for service for fuel injector MIL code and misfiring with no resolve. Computer was reprogrammed from VW and compression test and replacement of injectors. Mil code turned on again for misfiring. Vehicle will loose full driving power and only drive at lower speeds without accepting the overdrive when depressing pedal.

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ODI 11581868

EPC light came on and shut the car down at highway speeds. Car was incapacitated. Had car taken to dealer and was told the computer indicated a problem with the fuel injection wiring harness. Was told this is a common recall for 2018 Atlas and Tiguan models but my vin was not included in the recall but could not give me a reason. Had to pay to have wiring harness replaced. Contacted Volkswagen and they refuse to acknowledge a safety issue with my vehicle even though there are open recalls on the wiring harness that shut my vehicle down wh…

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22
ODI 11155453 · 18,475 mi

MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM

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ODI 11172013 · 19,000 mi

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

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ODI 11706755

Both low beam headlights went out within two weeks of each other and the vehicle just hit 100,000 miles. Dealership states that replacing the entire headlight assembly is the only fix and will cost $3,000. So now both headlights (safety issue) are out and the vehicle cannot be driven safely. Other VW Atlas vehicles are having the same issue around 50-60K miles. There should be a recall on the head lamps for safety concerns and liability reasons.

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Air Bags
41
ODI 11183681 · 45,000 mi

WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE…

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ODI 11423135

My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atl…

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ODI 11516710 · 120,000 mi

The contact owns a 2018 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated regarding the passenger’s side air bags. The steering wheel button functionality was inoperable. The contact stated that the steering wheel failure was repaired under an unknown recall campaign; however, the failure persisted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

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10
ODI 11111979

RECALL 20AH IS COMPLETELY UNNACEPTABLE. THERE ARE 8 DIFFERENT POSSIBLE REPAIRS THAT FALL UNDER THIS RECALL. THESE REPAIRS RANGE FROM AIRBAG SOFTWARE UPDATES TO SUNROOF REPAIRS. HOW IS IT LEGAL FOR THEM TO COMBINE THESE REPAIRS? AS A MECHANIC AND A CONSUMER IT IS BAD FOR BUSINESS AS THE VARIOUS PARTS/ INSPECTIONS NECCESSARY MAKE IT NEARLY IMPOSSIBLE TO ACCOMODATE THE REPAIRS.

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ODI 11399186 · 16,700 mi

2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.

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ODI 11461388

First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being en…

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13
ODI 11163592

THERE HAVE BEEN SEVEN RECALLS ON THE 2018 ATLAS LAUNCH EDITION. COOK VW IN FALLSTON HAS REFUSED TO REPAIR AT LEAST 5 RECALLS. IT'S BEEN MONTHS AND THEY HAVEN'T REPAIRED ANYTHING. WE TOOK FAITH IN THESE PEOPLE AND THEY COULD CARE LESS FOR MY FAMILY'S SAFETY. TODAY WE GOT A RECALL LETTER ABOUT THE IGNITION. THAT MAKES 6 RECALLS THEY WILL NOT FIX. MULTIPLE OCCASIONS. DON'T HAVE DATES BUT THEY SHOULD BE IN THE DATABASE AT THIS DEALERSHIP. THEY ALL HAPPENED IN 2018.

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ODI 11459018

My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident.

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ODI 11462705

1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in Park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my vin is not showing to be part of it. As I believe it should. 2. The Airbag Error is also intermittently been popping up on the dashboard.…

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9
ODI 11423135

My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atl…

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ODI 11525288

Recall requested on VW Atlas 2017 with statement not to use front seat, but we only have 1 car. How are we to proceed as a family? Recall remedy stated as not being available. Manufacturer Recall Number69FB NHTSA Recall Number23V215

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ODI 11527278

The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just…

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9
ODI 11480649 · 15,000 mi

The contact owns a 2019 Volkswagen Atlas. The contact stated that upon starting the vehicle, the windows would engage independently and roll down. The contact was unable to roll the windows up. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V152000 (Air Bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness; however, the failure reoccurred. Additionally, the …

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ODI 11482796

1. The SUV battery will die at any given time. I've replaced it twice already 2. The care will give the all red notification that you're about to get in an accident, the car will then break fast then turn off

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ODI 11486804

Error Airbag keeps coming on and dealership cant find issue and cant replicate problem but it happens every time we get in car and are driving. This is very dangerous if we get in a accident and airbags dont deploy. Also There has been some weird electrical issues with vehicle that cause lights to flicker and turn on and off inside car dash. Dealership cant figure it out due to not replicating issue. Last issue is with brakes. Something in the electrical system is causing brakes to fully engage slamming us into the dash board and windshield. Ha…

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1
ODI 11656356

Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.

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1
ODI 11302620 · 52,800 mi

WHILE DRIVING ON AT LEAST 10-12 OCCASIONS AS OF TODAY, 1/28/20, THE ERROR:AIRBAG MESSAGE HAS POPPED UP ON OUR SCREEN BEHIND STEERING WHEEL BOTH WITH A PASSENGER PRESENT AND WITHOUT. THEN THE LIGHT ON THE DASHBOARD INDICATES THAT BOTH AIRBAGS ARE TURNED OFF. ALSO, THERE APPEARS TO BE AN ELECTRICAL ISSUE WITH THE DRIVERS VISOR LIGHT. IT WILL TURN ON WHEN YOU MOVE THE MIRROR SLIGHTLY BUT IF YOU OPEN THE MIRROR ALL THE WAY IT BLINKS A FEW TIMES THEN TURNS OFF.

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Engine
112
ODI 11130932 · 250 mi

THE MOST CONCERNING SAFETY ISSUE IS THE MALFUNCTIONING AUTO START/STOP SYSTEM. ON FOUR OCCASIONS, IT HAS SHUT OFF THE VEHICLE WHILE IN MOTION, PULLING INTO A PARKING SPOT, RESULTING IN LOSS OF POWER STEERING. ON A SEPARATE OCCASION, IT SHUT-OFF THE VEHICLE WHILE STOPPING TO PAY THE PARKING ATTENDANT BUT FAILED TO RESTART THE VEHICLE WHEN I RELEASED THE BRAKE AND STEP ON THE ACCELERATOR. I HAD TO PUT THE VEHICLE IN PARK AND MANUALLY RESTART THE VEHICLE. I HAVE ALSO HAD MULTIPLE EXPERIENCES WHEN I HAVE TURNED OFF THE AUTO START/START WHEN I START…

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ODI 11153632 · 11,000 mi

THE BATTERY DIED IN THE INTERSECTION SUDDENLY WHILE I WAS DRING WAITING FOR A TRAFFIC LIGHT. IT MADE ME IN DANGER. THIS IS A ONE YEAR OLD VEHICLE. I HAVE DRIVEN 6 BRAND VEHICLES SO FAR IN MY LIFE, THIS IS THE FIRST TIME THE BATTERY DIED. I THINK VOLKSWAGEN SHOULD RECALL FOR THIS PROBLEM.

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ODI 11154268 · 9,500 mi

PURCHASED VEHICLE IN DECEMBER 2017. IN JULY, THE CHECK ENGINE LIGHT CAME ON. FAST FORWARD TO NOVEMBER AND I AM STILL HAVING ISSUES WITH THE VEHICLE, AND IT SEEMS THAT ANYTIME THE DEALERSHIP FIXES ONE ISSUE, ANOTHER APPEARS. AFTER HAVING MY VEHICLE AT THE DEALERSHIP 4 TIMES BETWEEN JULY 25TH AND AUGUST 7TH, IT WAS FINALLY DISCOVERED THAT I HAD A BAD CATALYTIC CONVERTER. AFTER THE CATALYTIC CONVERTER WAS FINALLY REPLACED IN SEPTEMBER, THE CHECK ENGINE LIGHT CAME ON AGAIN AND THIS TIME I WAS TOLD IT WAS A BAD OXYGEN SENSOR. AFTER THAT WAS FIN…

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10
ODI 11111979

RECALL 20AH IS COMPLETELY UNNACEPTABLE. THERE ARE 8 DIFFERENT POSSIBLE REPAIRS THAT FALL UNDER THIS RECALL. THESE REPAIRS RANGE FROM AIRBAG SOFTWARE UPDATES TO SUNROOF REPAIRS. HOW IS IT LEGAL FOR THEM TO COMBINE THESE REPAIRS? AS A MECHANIC AND A CONSUMER IT IS BAD FOR BUSINESS AS THE VARIOUS PARTS/ INSPECTIONS NECCESSARY MAKE IT NEARLY IMPOSSIBLE TO ACCOMODATE THE REPAIRS.

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ODI 11399186 · 16,700 mi

2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.

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ODI 11461388

First issues started with the engine surging at low speeds or coming to a stop which progressed into complete engine stalls. Had the car at the dealer 3 different times, it doesn’t stall anymore but still surges. Have had multiple occurrences of instrument panel indicators going off to include Error:airbag, seatbelt light and beeps while seatbelt was fastened, frontal crash warning lights and sounds as well as watch for rear traffic lights and sounds (one being while I was backing out of the garage where there are no cars) and the last being en…

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—
26
ODI 11172124 · 10,000 mi

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

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ODI 11350658 · 37,500 mi

DRIVING ON HIGHWAY, ENGINE AND BRAKES STOP WORKING 2 TIMES. GOT THE CAR IN THE VW SHOP , THEY SAID IT WAS A LOOSE FUSE CONNECTOR. THEY "FIX IT" AND 2 DAYS LATER WE HAVE THE SAME PROBLEM. CAR WILL BE BACK ON SHOP. CALLED VW EACH TIME, OPENED A CASE WITH THEM TO.

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ODI 11465607

My trucks breaks has given out multiple times almost causing accidents in the middle of driving with no warning. Message on dash says faulty breaks , break failure before it quickly goes away. The abs break light comes on and the car stalls almost causing me to get rear ended. I purchased the car Oct 12,2021 car start having issues December 2021. It is extremely dangerous to drive. I took it to car max in forth myers fl when I almost hit a tractor trailer WITH MY CHILDREN IN THE CAR ! Carmax refused to look at my vehicle or give me a rental for…

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37
ODI 11079674 · 5,000 mi

FIRST THE ENGINE LIGHT CAME ON COUPLE DAYS CALLED SPOKE MASTER MECHANIC STATED SHOULDN'T BE PROBLEM AS LONG AS IT'S NOT BLINKING,BRING IN FOR CHECK UP. ENGINE LIGHT TURN OFF . CAR WOULDN'T START. CAR WAS TAKEN TO DEALER MECHANIC FOR ABOUT WEEK. 3WEEKS LATER AFTER GETTING CAR BACK. ENGINE TURNED OFF WHILE IN DRIVE MOTION ON MY DISABLE HUSBAND THAT HAS ONE LEG. THANK GOD MY TWO OTHER ADULT CHILDREN'S WERE THERE. I'M AFRAID TO TAKE A CHANCE TRAVELING WITH THIS CAR. I FEAR FOR MY FAMILY'S LIFE AND SAFETY AS WELL AS MINE. MY ATLAS HAS BEEN TOWED…

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ODI 11173831 · 26,600 mi

1/28/19 CAR STARTS FINE,DRIVE 15 MIN, RUN 3 ERRANDS, THEN CAN'T START CAR. ELECTRONIC DISPLAY HAS ALL WARNING ICONS FLASHING. BATTERY TEST 50% POWER.JUMPSTART CAR,EPC AND ENGINE ICONS STAY LIT. CHARGE BATTERY AT HOME. CAR RUNS FINE FOR 2 DAYS.THEN CAR WON'T START AGAIN, EPC ICON LIT, RUN CAR 20 MINUTES, THEN TRY TO DRIVE CAR BUT CANNOT EXCEED 13 MPH. CALL FOR TOW; TRUCK NEVER ARRIVES ( 3+ HOURS). ATTEMPT TO START CAR, STARTS FINE, NO WARNINGS LIT; DRIVE TO DEALER. DEALER SAYS BATTERY "DEFECTIVE", REPLACES UNDER WARRANTY. CAR HAS 26600 MILES AND…

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ODI 11258543 · 20,000 mi

MY VW ATLAS SEL 2018 IS SHUTTING OFF WHILE I'M DRIVING. SO FAR THIS HAS HAPPENED 3 TIMES. ONCE WHILE I WAS IN REVERSE AT SLOW SPEED, SECOND TIME WHILE I WAS IN TRAFFIC AND THE MOST RECENT WHILE I WAS DRIVING IN MY NEIGHBORHOOD. IT IS VERY SCARY BECAUSE I HAVE TO PUT IN PARK, PRESS THE BRAKE PEDAL AND START THE CAR AGAIN, WHILE IN THE HIGHWAY. THE SCREEN DISPLAYS AN ERROR IN THE START-STOP, AND ALSO EN ENGINE ERROR THAT SAYS: ENGINE ON DUE TO SYSTEM ERROR AND ONE TIME THE CHECK ENGINE LIGHT TURNED ON. THE UNIT HAS SPENT WEEKS IN THE VW DEALERSHI…

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8
ODI 11458768

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the…

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ODI 11552048

My '19' Atlas had given me several issues after 2 years. The engine light has illuminated several times. Im not sure if is just being reset or if the problem is actually being fixed. At any rate, I have continuously complained about smelling coolant since Feb 21. Only to bring vehicle in, have the coolant topped off, and hear it's nothing's wrong. It has been checked and inspected and yet there has been no headway of the originating of the issue. The dealer has changed the canister & head gasket a few times (even speculated water pump issues).…

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ODI 11455549

The driver side door contact switch is faulty. It is throwing the emergency braking system on stopped or in park. There is no ETA for repair at this time.

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71
ODI 11172011 · 21,000 mi

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

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ODI 11298402 · 27,500 mi

THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER V…

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ODI 11300998 · 24,600 mi

NEEDS NEW CATALYTIC CONVERTER. NEEDS EXCESSIVE GAS. TOLD TO JUST KEEP DRIVING UNTIL BACK ORDERED CATALYTIC CONVERTER COMES IN. I DON'T FEEL LIKE IT'S SAFE TO DRIVE ESPECIALLY WITH MY CHILDREN. CHECK ENGINE LIGHT CAME ON. RESEARCHING THE PROBLEM AND VW DEFINITELY HAS A PROBLEM AND HAS NOT VOLUNTARILY RECALLED THE VEHICLE.

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6
ODI 11155453 · 18,475 mi

MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM

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ODI 11648509

Steering gear failed twice i have the first one make my car shake so bad and second it makes horrible noise every time i moved the steering wheel . Both front head light led failed for the day running light. Car has misfiring problems with spark plugs and injectors making driving unpredictable and engine start shaking out of nowhere and epc (electronic power control )light comes on

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ODI 11516541

Car was returned from VW dealer Friday for door harness replacement. Saturday night around 930pm we were driving on the toll road when the car starts malfunctioning at 75mph. Various warnings flashed and beeped. My husband was trying to keep control and merge over to slower lanes so we could pull over to safety. During this time the speedometer showed we were going zero which we clearly were not, windows started rolling down then the vehicles screens and outside lighting went black. This is at night while trying to get over 3 lanes of traffic s…

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Service Brakes
106
ODI 11127895 · 1,000 mi

I HAVE HAD THIS CAR TWO MONTHS AND IT HAS NOW BEEN IN SERVICE TWICE. AS OF TODAY THEY HAVE HAD IT FOR TWO WEEKS. THE AUTONOMOUS BREAK SYSTEM IS WAY TOO SENSITIVE AND THE CAR STOPS GOING DOWN STEEP INCLINES OR GOING OVER POT HOLES WHILE IN MOTION. THE CAR HAS STOPPED IN THE MIDDLE OF DRIVING AT LEAST 7 TIMES. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF THE INCIDENT. THE FRONT SENSORS ARE ALWAYS BEEPING. I PULL UP TO A STOP SIGN, THE SENSORS GO OFF. I DO A U-TURN AND THE SENSORS GO OFF. SOME DAYS WAY TOO EXCES…

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ODI 11185838 · 30,000 mi

WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIM…

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ODI 11386089 · 30,000 mi

ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH

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13
ODI 11163592

THERE HAVE BEEN SEVEN RECALLS ON THE 2018 ATLAS LAUNCH EDITION. COOK VW IN FALLSTON HAS REFUSED TO REPAIR AT LEAST 5 RECALLS. IT'S BEEN MONTHS AND THEY HAVEN'T REPAIRED ANYTHING. WE TOOK FAITH IN THESE PEOPLE AND THEY COULD CARE LESS FOR MY FAMILY'S SAFETY. TODAY WE GOT A RECALL LETTER ABOUT THE IGNITION. THAT MAKES 6 RECALLS THEY WILL NOT FIX. MULTIPLE OCCASIONS. DON'T HAVE DATES BUT THEY SHOULD BE IN THE DATABASE AT THIS DEALERSHIP. THEY ALL HAPPENED IN 2018.

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ODI 11459018

My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident.

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ODI 11462705

1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in Park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my vin is not showing to be part of it. As I believe it should. 2. The Airbag Error is also intermittently been popping up on the dashboard.…

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26
ODI 11172124 · 10,000 mi

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

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ODI 11350658 · 37,500 mi

DRIVING ON HIGHWAY, ENGINE AND BRAKES STOP WORKING 2 TIMES. GOT THE CAR IN THE VW SHOP , THEY SAID IT WAS A LOOSE FUSE CONNECTOR. THEY "FIX IT" AND 2 DAYS LATER WE HAVE THE SAME PROBLEM. CAR WILL BE BACK ON SHOP. CALLED VW EACH TIME, OPENED A CASE WITH THEM TO.

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ODI 11465607

My trucks breaks has given out multiple times almost causing accidents in the middle of driving with no warning. Message on dash says faulty breaks , break failure before it quickly goes away. The abs break light comes on and the car stalls almost causing me to get rear ended. I purchased the car Oct 12,2021 car start having issues December 2021. It is extremely dangerous to drive. I took it to car max in forth myers fl when I almost hit a tractor trailer WITH MY CHILDREN IN THE CAR ! Carmax refused to look at my vehicle or give me a rental for…

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30
ODI 11113195 · 500 mi

I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAM…

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ODI 11142549 · 1,000 mi

WHEN VEHICLE TRAVEL DOWN AN INCLINE LIKE A DRIVEWAY, THE EMERGENCY BREAKING FEATURE WILL UNEXPECTEDLY ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE AND SUDDEN STOP. WHEN THIS OCCURS, I HAVE NO CONTROL OVER THE CONTINUED MOVEMENT OF THE VEHICLE. I AM REQUIRED TO CHANGE GEARS AND/OR RESTART THE VEHICLE IN ORDER TO MOVE THE VEHICLE AGAIN. THIS POSES A EXTREME SAFETY ISSUE AS THE VEHICLE WILL SHUT DOWN WHEN YOU ARE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AND ON TO A ACTIVE ROADWAY, INCREASING THE RISK OF A SIDE ON VEHICLE COLLISION. ISSUE WA…

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ODI 11181662 · 30,000 mi

2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.

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55
ODI 11457066

Emergency brakes occurred without anyone or anything in front of the car. Braking malfunction warning also came on.

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ODI 11487060

Twice over last few months the vehicle has just stopped on me on its own. Yesterday it said brake floater faulty and brakes didn’t work right. I pulled over, shut truck off and restarted and went away. It was fine after that.

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ODI 11524700

When braking normally, the AEB alert tone sounded, and the display showed a red BRAKE warning with "Brake Booster Failure" displayed on-screen. The brakes then became extremely sensitive and caused the car to abruptly grind to a stop with full ABS action. This occurred in traffic, and the car behind me narrowly avoided a collision due to the uncommanded abrupt halt. I pulled over and the error cleared itself after a few seconds. I pulled the diagnostic error codes from the ECU, and this is the output: 0213 [0x0000D5] Archive (inactive) C10A…

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3
ODI 11653333

Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable reso…

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ODI 11621632

I have had issue after issue with this car ever since I got it. Within the first year of my lease, my car was at the dealership for 4 to 5 months. Most of it in one long stint. The vehicle was consistently having problems. All the while, I’m paying for a car I wasn’t even able to drive for a huge chunk of year 1. One time, the car completely shut down and stopped in the middle of the freeway with my three young children in the car with me. The brakes on this car have been an issue since I bought it as well. Not only have the brakes squeaked the…

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ODI 11754756

Lost complete control of both the brake and the throttle while attempting to pull into a parking spot at low speed. Car started to roll backwards down a hill and I was unable to stop it. Had to cycle the car off and back on to fix it. Took it to a VW dealership service department and they reported no fault codes so there was nothing they could do. No check engine light or fault codes.

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1
ODI 11693790

My 2024 Volkswagen Atlas SE began collecting visible moisture inside the rear tail light assembly less than 18 months after purchase. Over time, this led to intermittent lighting failure, sometimes the lights function, sometimes they don’t. This is a safety concern, especially at night or in poor weather. After researching the issue, I found that this is a widely reported problem among VW Atlas owners and has even been referenced in VW’s own Technical Service Bulletin 94-22-01, which is published in the NHTSA database. The bulletin calls this …

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Unknown Or Other
61
ODI 11121925 · 831 mi

VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.

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ODI 11149926 · 8,800 mi

I WAS DRIVING MY 2018 VW ATLAS WITH 8,800 MILES ON IT ON 11/5/18. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE CAR'S ENGINE DID NOT TURN BACK ON FROM IDLING AND ALL THE LIGHTS ON THE DASHBOARD STARTED GOING OFF TELLING ME VARIOUS THINGS. I DO NOT THINK HAVING AN ECOFRIENDLY CAR IS WORTH IT TURNING OFF TO NOT TURN BACK ON WHEN IT'S SUPPOSED TO. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHO FIXED THE CAR TELLING ME THAT THERE WERE SOFTWARE UPDATES AND THAT THE BATTERY WAS DRAINED. THE PRINTOUT FROM WORKING ON IT SAYS TH…

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ODI 11164286 · 15,000 mi

THE BATTERY ON MY VEHICLE HAS DIED MULTIPLE TIMES. IT IS ONLY A YEAR OLD BUT IT HAS DIED WHILE DRIVING IN THE AUTO START/STOP MODE AND AFTER PARKED AT WORK AND IN MY GARAGE. TODAY IT WAS -25 DEGREES F AND IT COMPLETELY DIED ON ME AFTER BEING AT WORK FOR 4 HOURS, WHICH WAS INCREDIBLY DANGEROUS. ALSO, MORE OFTEN THAN NOT, MY AUTO START ON MY KEY FOB DOESN'T WORK EITHER.

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9
ODI 11423135

My 2018 VW Atlas came from the factory with the A/C condensation drain tube twisted. This is a known issue with almost 9700 2018 VW atlas vehicles. A safety recall was issued to replace the drain hose and the air bag module. Somehow my car was missed and the dealer and Volkswagen does not want to acknowledge the issue and replace the air bag module. The manufacture recall number is 87F9 the NHTSA recall number is 18V-537. The recall states that if the drain tube is twisted it and the module are to be replaced. I am trying to find out why my atl…

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ODI 11525288

Recall requested on VW Atlas 2017 with statement not to use front seat, but we only have 1 car. How are we to proceed as a family? Recall remedy stated as not being available. Manufacturer Recall Number69FB NHTSA Recall Number23V215

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ODI 11527278

The passenger side airbag has been switched off due to a fault in something. So if I have a passenger in my front passenger side and am in an accident, the airbag will not deploy which could cause a multitude of safety problems and possibly cause a fatality. I took my car in 6/15/23 to the dealership and they did confirm that my car was effected by this recall, however, they did not have a fix for it. My light indicating that the passenger airbag is off has been on for over a month. I have contacted Volkswagen and their response to me was "just…

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37
ODI 11079674 · 5,000 mi

FIRST THE ENGINE LIGHT CAME ON COUPLE DAYS CALLED SPOKE MASTER MECHANIC STATED SHOULDN'T BE PROBLEM AS LONG AS IT'S NOT BLINKING,BRING IN FOR CHECK UP. ENGINE LIGHT TURN OFF . CAR WOULDN'T START. CAR WAS TAKEN TO DEALER MECHANIC FOR ABOUT WEEK. 3WEEKS LATER AFTER GETTING CAR BACK. ENGINE TURNED OFF WHILE IN DRIVE MOTION ON MY DISABLE HUSBAND THAT HAS ONE LEG. THANK GOD MY TWO OTHER ADULT CHILDREN'S WERE THERE. I'M AFRAID TO TAKE A CHANCE TRAVELING WITH THIS CAR. I FEAR FOR MY FAMILY'S LIFE AND SAFETY AS WELL AS MINE. MY ATLAS HAS BEEN TOWED…

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ODI 11173831 · 26,600 mi

1/28/19 CAR STARTS FINE,DRIVE 15 MIN, RUN 3 ERRANDS, THEN CAN'T START CAR. ELECTRONIC DISPLAY HAS ALL WARNING ICONS FLASHING. BATTERY TEST 50% POWER.JUMPSTART CAR,EPC AND ENGINE ICONS STAY LIT. CHARGE BATTERY AT HOME. CAR RUNS FINE FOR 2 DAYS.THEN CAR WON'T START AGAIN, EPC ICON LIT, RUN CAR 20 MINUTES, THEN TRY TO DRIVE CAR BUT CANNOT EXCEED 13 MPH. CALL FOR TOW; TRUCK NEVER ARRIVES ( 3+ HOURS). ATTEMPT TO START CAR, STARTS FINE, NO WARNINGS LIT; DRIVE TO DEALER. DEALER SAYS BATTERY "DEFECTIVE", REPLACES UNDER WARRANTY. CAR HAS 26600 MILES AND…

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ODI 11258543 · 20,000 mi

MY VW ATLAS SEL 2018 IS SHUTTING OFF WHILE I'M DRIVING. SO FAR THIS HAS HAPPENED 3 TIMES. ONCE WHILE I WAS IN REVERSE AT SLOW SPEED, SECOND TIME WHILE I WAS IN TRAFFIC AND THE MOST RECENT WHILE I WAS DRIVING IN MY NEIGHBORHOOD. IT IS VERY SCARY BECAUSE I HAVE TO PUT IN PARK, PRESS THE BRAKE PEDAL AND START THE CAR AGAIN, WHILE IN THE HIGHWAY. THE SCREEN DISPLAYS AN ERROR IN THE START-STOP, AND ALSO EN ENGINE ERROR THAT SAYS: ENGINE ON DUE TO SYSTEM ERROR AND ONE TIME THE CHECK ENGINE LIGHT TURNED ON. THE UNIT HAS SPENT WEEKS IN THE VW DEALERSHI…

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30
ODI 11113195 · 500 mi

I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAM…

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ODI 11142549 · 1,000 mi

WHEN VEHICLE TRAVEL DOWN AN INCLINE LIKE A DRIVEWAY, THE EMERGENCY BREAKING FEATURE WILL UNEXPECTEDLY ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE AND SUDDEN STOP. WHEN THIS OCCURS, I HAVE NO CONTROL OVER THE CONTINUED MOVEMENT OF THE VEHICLE. I AM REQUIRED TO CHANGE GEARS AND/OR RESTART THE VEHICLE IN ORDER TO MOVE THE VEHICLE AGAIN. THIS POSES A EXTREME SAFETY ISSUE AS THE VEHICLE WILL SHUT DOWN WHEN YOU ARE ATTEMPTING TO PULL OUT OF A PRIVATE DRIVE AND ON TO A ACTIVE ROADWAY, INCREASING THE RISK OF A SIDE ON VEHICLE COLLISION. ISSUE WA…

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ODI 11181662 · 30,000 mi

2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.

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8
ODI 11407349 · 55,500 mi

THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE …

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ODI 11635820

When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side air…

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ODI 11735700

I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything, I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indicating there might be a car behind me. I checked my mirrors again and looked at the camera, but there was still nothing there. I continued backing up and ke…

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21
ODI 11105212 · 1,462 mi

ENGINE TURNS OFF WHILE RUNNING. DISPLAY SAYS TO TURN ON ENGINE MANUALLY. THE PROBLEM IS THAT IF YOU ARE IN A HIGHWAY YOU HAVE TO STOP AN PUSH THE BRAKE AND THEN THE START BUTTON. IT HAPPENED IN ACITY STREET. THIS IS THE FIFTH TIME IT GOES TO THE DEALER TO SOLVE THIS PROBLEM.

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ODI 11298402 · 27,500 mi

THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER V…

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ODI 11590768

In June and early July of 2023 the vehicle’s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the pas…

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3
ODI 11671001

●Vehicle tries to pull me into a completely different lanes I have no intentions of trying to go into while on the highway ●Vehicle completely shut off WHILE DRIVING. Electrical panel flashed with all the lights then said to start Vehicle manually. ●Vehicle's gas saving feature when stopped, works intermittently and RANDOMLY, even with same applied brake pressure.

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ODI 11748342

Since purchasing my vehicle, the collision sensor lights on my Atlas go off quite often even if there aren’t vehicles near or by my blindspot while driving.

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ODI 11637040

Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.…

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Forward Collision Avoidance: Automatic Emergency Braking
56
ODI 11102848

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WITHIN WEEKS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE STRUT MOUNTED SYSTEM. FURTHERMORE, AN ABNORMAL RATTLING NOISE WAS HEARD ON BOTH SIDES OF THE FRONT END OF THE VEHICLE. IN ADDITION, THE FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING SYSTEM ENGAGED SEVERAL TIMES WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO SEIZE WHILE IN MOTION WITH NO OTHER VEHICLE NEARBY. THE DEALER (DANBURY VOLKSWAGEN, 29 SUGAR HOLLOW RD, DANBURY, CT 06810, [phone removed]) HAD THE VEHICLE FOR OVER TWO MONTHS …

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ODI 11407349 · 55,500 mi

THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE …

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ODI 11457066

Emergency brakes occurred without anyone or anything in front of the car. Braking malfunction warning also came on.

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9
ODI 11480649 · 15,000 mi

The contact owns a 2019 Volkswagen Atlas. The contact stated that upon starting the vehicle, the windows would engage independently and roll down. The contact was unable to roll the windows up. The contact stated that the failure occurred increasingly. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V152000 (Air Bags) and the VIN was included. The dealer replaced the doors control module and the front door wiring harness; however, the failure reoccurred. Additionally, the …

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ODI 11482796

1. The SUV battery will die at any given time. I've replaced it twice already 2. The care will give the all red notification that you're about to get in an accident, the car will then break fast then turn off

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ODI 11486804

Error Airbag keeps coming on and dealership cant find issue and cant replicate problem but it happens every time we get in car and are driving. This is very dangerous if we get in a accident and airbags dont deploy. Also There has been some weird electrical issues with vehicle that cause lights to flicker and turn on and off inside car dash. Dealership cant figure it out due to not replicating issue. Last issue is with brakes. Something in the electrical system is causing brakes to fully engage slamming us into the dash board and windshield. Ha…

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8
ODI 11458768

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the…

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ODI 11552048

My '19' Atlas had given me several issues after 2 years. The engine light has illuminated several times. Im not sure if is just being reset or if the problem is actually being fixed. At any rate, I have continuously complained about smelling coolant since Feb 21. Only to bring vehicle in, have the coolant topped off, and hear it's nothing's wrong. It has been checked and inspected and yet there has been no headway of the originating of the issue. The dealer has changed the canister & head gasket a few times (even speculated water pump issues).…

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ODI 11455549

The driver side door contact switch is faulty. It is throwing the emergency braking system on stopped or in park. There is no ETA for repair at this time.

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55
ODI 11457066

Emergency brakes occurred without anyone or anything in front of the car. Braking malfunction warning also came on.

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ODI 11487060

Twice over last few months the vehicle has just stopped on me on its own. Yesterday it said brake floater faulty and brakes didn’t work right. I pulled over, shut truck off and restarted and went away. It was fine after that.

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ODI 11524700

When braking normally, the AEB alert tone sounded, and the display showed a red BRAKE warning with "Brake Booster Failure" displayed on-screen. The brakes then became extremely sensitive and caused the car to abruptly grind to a stop with full ABS action. This occurred in traffic, and the car behind me narrowly avoided a collision due to the uncommanded abrupt halt. I pulled over and the error cleared itself after a few seconds. I pulled the diagnostic error codes from the ECU, and this is the output: 0213 [0x0000D5] Archive (inactive) C10A…

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8
ODI 11407349 · 55,500 mi

THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE …

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ODI 11635820

When the outdoor temperature gets low, below 20 degrees fahrenheit, the vehicle thinks the driver-side front door is open, when it is closed. Because of this, the vehicle does not want to allow itself to be driven and will put on the electric parking brake. Even if released, the parking brake will automatically re-engage any time the vehicle speed drops below a couple of miles-per-hour. In addition, other errors persist with the electrical system, including error messages regarding the hill descent control, parking assist, passenger side air…

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ODI 11735700

I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything, I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indicating there might be a car behind me. I checked my mirrors again and looked at the camera, but there was still nothing there. I continued backing up and ke…

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—
1
ODI 11605970

On [XXX] my 2021 Volkswagen Atlas cut off on [XXX] at the red light and I was almost rear ended multiple times until a kind gentleman moved my car out of the intersection. It has been parked in my driveway since because the battery won't hold a charge. I had the battery tested but the machine read that something is draining the battery even without keys being in the car ignition switch. The windows goes up and down by themselves without the power being engaged. The car is surging and all of these things are included on a recall list for Volksw…

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1
ODI 11494076

We have an open case with Volkswagen, but the remedy part is on back order, in the meantime we have to use this unsafe car. The dealership where car was purchased from is not providing a loaner/rental despite being told by our Volkswagen care team specialist that he is obligated to. The car emergency brake comes on at every stop(I’m shook at every stop, knots in my stomach every single stop I make, stop sign, trying to park, red lights), driver side front and back windows open spontaneously, non stop beeping(anxiety inducing) when car is parked…

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Fuel/Propulsion System
30
ODI 11172011 · 21,000 mi

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

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ODI 11557314

2018 atlas 3.6 sel premium 4 motion. 3rd time in for service for fuel injector MIL code and misfiring with no resolve. Computer was reprogrammed from VW and compression test and replacement of injectors. Mil code turned on again for misfiring. Vehicle will loose full driving power and only drive at lower speeds without accepting the overdrive when depressing pedal.

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ODI 11581868

EPC light came on and shut the car down at highway speeds. Car was incapacitated. Had car taken to dealer and was told the computer indicated a problem with the fuel injection wiring harness. Was told this is a common recall for 2018 Atlas and Tiguan models but my vin was not included in the recall but could not give me a reason. Had to pay to have wiring harness replaced. Contacted Volkswagen and they refuse to acknowledge a safety issue with my vehicle even though there are open recalls on the wiring harness that shut my vehicle down wh…

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1
ODI 11656356

Vehicles stalls randomly all the times ,moving or not . Almost got rear ended several times . Spent 3k at Vw in Brandon for brakes that were only 70k miles on them . But they still squeal . Can’t fuel with gas as the pressure just pushes the fuel back at me . Seems worse in warmer weather . Vw said they would not touch the charcoal canister as that what I’ve deemed is the issue.

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71
ODI 11172011 · 21,000 mi

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

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ODI 11298402 · 27,500 mi

THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER V…

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ODI 11300998 · 24,600 mi

NEEDS NEW CATALYTIC CONVERTER. NEEDS EXCESSIVE GAS. TOLD TO JUST KEEP DRIVING UNTIL BACK ORDERED CATALYTIC CONVERTER COMES IN. I DON'T FEEL LIKE IT'S SAFE TO DRIVE ESPECIALLY WITH MY CHILDREN. CHECK ENGINE LIGHT CAME ON. RESEARCHING THE PROBLEM AND VW DEFINITELY HAS A PROBLEM AND HAS NOT VOLUNTARILY RECALLED THE VEHICLE.

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3
ODI 11653333

Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable reso…

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ODI 11621632

I have had issue after issue with this car ever since I got it. Within the first year of my lease, my car was at the dealership for 4 to 5 months. Most of it in one long stint. The vehicle was consistently having problems. All the while, I’m paying for a car I wasn’t even able to drive for a huge chunk of year 1. One time, the car completely shut down and stopped in the middle of the freeway with my three young children in the car with me. The brakes on this car have been an issue since I bought it as well. Not only have the brakes squeaked the…

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ODI 11754756

Lost complete control of both the brake and the throttle while attempting to pull into a parking spot at low speed. Car started to roll backwards down a hill and I was unable to stop it. Had to cycle the car off and back on to fix it. Took it to a VW dealership service department and they reported no fault codes so there was nothing they could do. No check engine light or fault codes.

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21
ODI 11105212 · 1,462 mi

ENGINE TURNS OFF WHILE RUNNING. DISPLAY SAYS TO TURN ON ENGINE MANUALLY. THE PROBLEM IS THAT IF YOU ARE IN A HIGHWAY YOU HAVE TO STOP AN PUSH THE BRAKE AND THEN THE START BUTTON. IT HAPPENED IN ACITY STREET. THIS IS THE FIFTH TIME IT GOES TO THE DEALER TO SOLVE THIS PROBLEM.

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ODI 11298402 · 27,500 mi

THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER V…

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ODI 11590768

In June and early July of 2023 the vehicle’s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the pas…

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1
ODI 11605970

On [XXX] my 2021 Volkswagen Atlas cut off on [XXX] at the red light and I was almost rear ended multiple times until a kind gentleman moved my car out of the intersection. It has been parked in my driveway since because the battery won't hold a charge. I had the battery tested but the machine read that something is draining the battery even without keys being in the car ignition switch. The windows goes up and down by themselves without the power being engaged. The car is surging and all of these things are included on a recall list for Volksw…

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—0
Exterior Lighting
22
ODI 11155453 · 18,475 mi

MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM

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ODI 11172013 · 19,000 mi

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

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ODI 11706755

Both low beam headlights went out within two weeks of each other and the vehicle just hit 100,000 miles. Dealership states that replacing the entire headlight assembly is the only fix and will cost $3,000. So now both headlights (safety issue) are out and the vehicle cannot be driven safely. Other VW Atlas vehicles are having the same issue around 50-60K miles. There should be a recall on the head lamps for safety concerns and liability reasons.

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1
ODI 11302620 · 52,800 mi

WHILE DRIVING ON AT LEAST 10-12 OCCASIONS AS OF TODAY, 1/28/20, THE ERROR:AIRBAG MESSAGE HAS POPPED UP ON OUR SCREEN BEHIND STEERING WHEEL BOTH WITH A PASSENGER PRESENT AND WITHOUT. THEN THE LIGHT ON THE DASHBOARD INDICATES THAT BOTH AIRBAGS ARE TURNED OFF. ALSO, THERE APPEARS TO BE AN ELECTRICAL ISSUE WITH THE DRIVERS VISOR LIGHT. IT WILL TURN ON WHEN YOU MOVE THE MIRROR SLIGHTLY BUT IF YOU OPEN THE MIRROR ALL THE WAY IT BLINKS A FEW TIMES THEN TURNS OFF.

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6
ODI 11155453 · 18,475 mi

MY VEHICLE BATTERY DIED AFTER REFUELING. AND I HAD TO CALL FOR ROADSIDE ASSISTANCE FOR A JUMP. VEHICLE INFOTAINMENT SYSTEM SHOWED 2 MESSAGES: 1) 12 VOLT BATTERY LOW AND RECHARGE WHILE DRIVING 2) ERROR START/STOP SYSTEM

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ODI 11648509

Steering gear failed twice i have the first one make my car shake so bad and second it makes horrible noise every time i moved the steering wheel . Both front head light led failed for the day running light. Car has misfiring problems with spark plugs and injectors making driving unpredictable and engine start shaking out of nowhere and epc (electronic power control )light comes on

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ODI 11516541

Car was returned from VW dealer Friday for door harness replacement. Saturday night around 930pm we were driving on the toll road when the car starts malfunctioning at 75mph. Various warnings flashed and beeped. My husband was trying to keep control and merge over to slower lanes so we could pull over to safety. During this time the speedometer showed we were going zero which we clearly were not, windows started rolling down then the vehicles screens and outside lighting went black. This is at night while trying to get over 3 lanes of traffic s…

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1
ODI 11693790

My 2024 Volkswagen Atlas SE began collecting visible moisture inside the rear tail light assembly less than 18 months after purchase. Over time, this led to intermittent lighting failure, sometimes the lights function, sometimes they don’t. This is a safety concern, especially at night or in poor weather. After researching the issue, I found that this is a widely reported problem among VW Atlas owners and has even been referenced in VW’s own Technical Service Bulletin 94-22-01, which is published in the NHTSA database. The bulletin calls this …

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3
ODI 11671001

●Vehicle tries to pull me into a completely different lanes I have no intentions of trying to go into while on the highway ●Vehicle completely shut off WHILE DRIVING. Electrical panel flashed with all the lights then said to start Vehicle manually. ●Vehicle's gas saving feature when stopped, works intermittently and RANDOMLY, even with same applied brake pressure.

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ODI 11748342

Since purchasing my vehicle, the collision sensor lights on my Atlas go off quite often even if there aren’t vehicles near or by my blindspot while driving.

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ODI 11637040

Ever since the 2nd day I owned the car which I purchased on [XXX], the interior lighting, sunroof button and roadside assistance button operate themselves when it's colder then 40 degrees outside, the lights blink, the sunroof button doesn't work and the roadside assistance gets called repeatedly. All this is very distracting while driving, especially in the evening time. I have video recorded it and also opened a ticket with volkswagon and also have shown the issue in person to the service manager Ian and antwerpan volkswagon in pasadena, md.…

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1
ODI 11494076

We have an open case with Volkswagen, but the remedy part is on back order, in the meantime we have to use this unsafe car. The dealership where car was purchased from is not providing a loaner/rental despite being told by our Volkswagen care team specialist that he is obligated to. The car emergency brake comes on at every stop(I’m shook at every stop, knots in my stomach every single stop I make, stop sign, trying to park, red lights), driver side front and back windows open spontaneously, non stop beeping(anxiety inducing) when car is parked…

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0—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

8 patterns with matching reports.

Warning lights and dashboard alerts

308 mentions · 15.5% of complaints

Median mileage: 30,000 mi (115 usable records).

ODI 11058104 · 3,246 mi

EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE …

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ODI 11153636 · 10,500 mi

THE COOLANT WARNING LIGHT WENT ON 3 DAYS AGO. WHEN I FIRST START THE ENGINE IN THE MORNING OR AFTER HOURS OF PARKING, THE COOLANT WARNING LIGHT WENT ON. AFTER THE ENGINE TEMPERATURE GOES UP, I HAVE TO TURN THE ENGINE OFF AND ON AGAIN TO HAVE THE COOLANT WARNING LIGHT DISAPPEARED. THIS IS AN ONE YEAR OLD VEHICLE WHICH HAS 10500 MILES. I HAVE DRIVEN 6 BRANDS OF VEHICLES IN MY LIFE BUT THIS IS THE VERY FIRST TIME TO HAVE A COOLANT PROBLEM. I CHECKED THAT NO COOLANT LEAKING AND SHORTAGES.

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ODI 11154268 · 9,500 mi

PURCHASED VEHICLE IN DECEMBER 2017. IN JULY, THE CHECK ENGINE LIGHT CAME ON. FAST FORWARD TO NOVEMBER AND I AM STILL HAVING ISSUES WITH THE VEHICLE, AND IT SEEMS THAT ANYTIME THE DEALERSHIP FIXES ONE ISSUE, ANOTHER APPEARS. AFTER HAVING MY VEHICLE AT THE DEALERSHIP 4 TIMES BETWEEN JULY 25TH AND AUGUST 7TH, IT WAS FINALLY DISCOVERED THAT I HAD A BAD CATALYTIC CONVERTER. AFTER THE CATALYTIC CONVERTER WAS FINALLY REPLACED IN SEPTEMBER, THE CHECK ENGINE LIGHT CAME ON AGAIN AND THIS TIME I WAS TOLD IT WAS A BAD OXYGEN SENSOR. AFTER THAT WAS FIN…

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

163 mentions · 8.2% of complaints

Median mileage: 14,000 mi (27 usable records).

ODI 11110801 · 4,486 mi

VEHICLE HAS A MANEUVER BRAKING SYSTEM THAT IS FAULTY. THE SYSTEM IS SUPPOSED TO DETECT IF THERE IS A VEHICLE OR OBJECT THAT YOU ARE ABOUT TO HIT AND AUTO BRAKE. WHEN I PULL OUT OF MY DRIVEWAY AT HOME OR WORK THE SYSTEM AUTO BRAKES AND ACTIVATES THE MANEUVER BRAKING WHEN THERE IS NO VEHICLE OR OBJECT PRESENT. THIS SEEMS TO OCCUR ON DRIVEWAYS THAT HAVE A SLIGHT DECLINE. THIS IS A SAFETY ISSUE BECAUSE WHEN THE MANEUVER BRAKING IS ACTIVATED THE CAR STALLS IN THE MIDDLE OF THE ROAD FOR NO REASON.

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ODI 11113195 · 500 mi

I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAM…

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ODI 11130932 · 250 mi

THE MOST CONCERNING SAFETY ISSUE IS THE MALFUNCTIONING AUTO START/STOP SYSTEM. ON FOUR OCCASIONS, IT HAS SHUT OFF THE VEHICLE WHILE IN MOTION, PULLING INTO A PARKING SPOT, RESULTING IN LOSS OF POWER STEERING. ON A SEPARATE OCCASION, IT SHUT-OFF THE VEHICLE WHILE STOPPING TO PAY THE PARKING ATTENDANT BUT FAILED TO RESTART THE VEHICLE WHEN I RELEASED THE BRAKE AND STEP ON THE ACCELERATOR. I HAD TO PUT THE VEHICLE IN PARK AND MANUALLY RESTART THE VEHICLE. I HAVE ALSO HAD MULTIPLE EXPERIENCES WHEN I HAVE TURNED OFF THE AUTO START/START WHEN I START…

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

45 mentions · 2.3% of complaints

Median mileage: 20,000 mi (15 usable records).

ODI 11174493 · 10 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL FAILURES EVER SINCE IT WAS PURCHASED BRAND NEW. THE CONTACT STATED THAT THE AUTOMATIC CRUISE CONTROL MALFUNCTIONED AND CAUSED THE DRIVER TO SLAM ON THE BRAKE PEDAL TO AVOID A REAR COLLISION. THE VEHICLE WAS TAKEN TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073, [phone removed]), BUT THEY REFUSED TO DIAGNOSE THE VEHICLE EVEN THOUGH THE CONTACT HAD AN APPOINTMENT. SEVERAL DAYS LATER, WHILE DRIVING 35 MPH, THE VEHICLE SH…

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ODI 11203385 · 13,039 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILURE INDICATOR ILLUMINATED. SHORTLY AFTER, THE BRAKE PEDAL WENT UP AND DOWN ON ITS OWN AND HAD TO BE DEPRESSED WITH FULL FORCE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO NEFTIN WESTLAKE VOLKSWAGEN (3550 AUTO MALL DR, THOUSAND OAKS, CA 91362) ON TWO DIFFERENT OCCASIONS WHERE THEY REPLACED THE LOW PRESSURE SENSOR FOR THE BRAKE BOOSTER AND THE VACUUM HOSE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 13,039.

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ODI 11254801 · 11,000 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE MIDDLE ROW SEATS VIOLENTLY SHIFTED FORWARD WHILE OCCUPIED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED WHILE THE SEATS WERE NOT OCCUPIED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 11,000.

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Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Hard or delayed shifting

36 mentions · 1.8% of complaints

Median mileage: 12,500 mi (10 usable records).

ODI 11081172 · 1,000 mi

LANE ASSIST HAS JERKED CAR TOWARDS ONCOMING TRAFFIC ON SEVERAL OCCASSIONS, MAKING IT A USELESS AND DANGEROUS FEATURE. ADVERSE WEATHER AND INADEQUATE ROAD LINES/MARKINGS EXASPERATE THE ISSUE, BUT I HAVE HAD INSTANCES WHERE NEITHER OF THESE CONDITIONS WERE PRESENT AND LANE ASSIST STILL JERKED THE CAR INTO ONCOMING TRAFFIC. IN ORDER TO AVOID AN ACCIDENT WHILE USING THIS FEATURE, ONE MUST KEEP AHOLD OF THE STEERING WHEEL MUCH STRONGER THAN WHAT IS TYPICAL, OTHERWISE IT WILL PULL OUT OF YOUR HAND. WHEN IT HAS OCCURRED, I HAD TO ACTIVELY FIGHT AGAINS…

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ODI 11098970 · 1,700 mi

THE DRIVER SIDE, FRONT WHEEL SUSPENSION SYSTEM HAS BEEN REPLACED TWICE DUE LOUD VIBRATION NOISES, RATTLING NOISES, AND REPEATED STEERING ISSUES. THE STEERING WHEEL VIOLENTLY JERKS TO THE RIGHT OR LEFT AND PULLS THE CAR OUT OF THE DESIRED DIRECTION OF TRAVEL. THE VW ATLAS IS AT THE DEALERSHIP SERVICE DEPARTMENT FOR A THIRD TIME SINCE DATE OF PIRCHASE (FEB 2018) FOR THE SAME STEERING ISSUES AND NOISE ISSUES. THE 'AUTO-BRAKING' SYSTEM THAT'S DESIGNED TO PREVENT REAR END COLLISSIONS HAS MALFUNCTIONED ON TWO SEPARATE OCCASIONS. BOTH MALFUNCTIO…

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ODI 11173229 · 7,000 mi

VEHICLE HESITATES EXCESSIVELY UNDER ACCELERATION AT TIMES, IN BOTH FORWARD AND REVERSE GEARS. WON'T BACK UP A MILD GRADE (LIKE A DRIVEWAY) WITHOUT EXCESSIVE ACCELERATION, CAUSING THE VEHICLE TO LURCH. WON'T ACCELERATE AFTER SLOWING BEHIND A TURNING VEHICLE WITHOUT EXCESSIVE ACCELERATION, CAUSING THE VEHICLE TO LURCH.

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

28 mentions · 1.4% of complaints

Median mileage: 11,500 mi (10 usable records).

ODI 11078255 · 300 mi

BRAND NEW 2018 ATLAS BATTERY PROBLEM - BATTERY DRAINS COMPLETELY IN LESS THAN 3 DAYS WHEN CAR IS SWITCHED OFF AND PARKED IN ATTACHED GARAGE. HAPPENED TWICE IN TWO MONTHS. SERVICE RESPONDED BY SAYING THERE ARE SEVERAL COMPUTERS THAT DRAIN BATTERY EVEN WHEN CAR IS SHUTDOWN. SUGGESTED TO DRIVE FOR 30 MINS EVERY 2 DAYS. THE BATTERY DRAINED THE SECOND TIME INSPITE OF FOLLOWING THESE INSTRUCTIONS. COMPLETE BATTERY DRAIN IN LESS THAN 3 DAYS EVEN WITH CAR COMPLETELY SWITCHED OFF IN GARAGE IS UNACCEPTABLE.

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ODI 11164147 · 9,700 mi

I HAD 2 INCIDENTS WHEN USING THE START-STOP SYSTEM. THE FIRST TIME WAS A COUPLE OF MONTHS BACK. I WAS DRIVING TO MY WORK. WHEN I STOPPED AT A RED LIGHT (VERY BUSY AVENUE AT MATHILDA AVE, SUNNYVALE WITH 4 LANES TRAFFIC IN ONE WAY), WHEN I TRIED TO START, THE CAR WOULD NOT START. I HAD TO RESTART THE ENGINE AGAIN TO START THE CAR. THE SECOND TIME, 12/2/2018 5:50PM. I WAS DRIVING WITH MY WIFE AND TWO OF OUR KIDS (ONE INFANT UNDER 1). WE STOPPED FOR THE RED LIGHT AT THE CROSS ROAD OF JACKSON ST AND MEEK AVE, HAYWARD (VERY BUSY INTERSECTION WITH 3 L…

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ODI 11165222 · 50,000 mi

CAR DIED IN THE MIDDLE LANE OF TRAFFIC AND WON'T START. TRIED JUMPING WITH OUR PORTABLE CHARGE BUT THAT DIDN'T WORK. GIVES MULTIPLE ERRORS FROM AIRBAG TO 12 VOLT BATTERY TO LOW BEAMS.

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

21 mentions · 1.1% of complaints

Median mileage: 15,125 mi (2 usable records).

ODI 11130932 · 250 mi

THE MOST CONCERNING SAFETY ISSUE IS THE MALFUNCTIONING AUTO START/STOP SYSTEM. ON FOUR OCCASIONS, IT HAS SHUT OFF THE VEHICLE WHILE IN MOTION, PULLING INTO A PARKING SPOT, RESULTING IN LOSS OF POWER STEERING. ON A SEPARATE OCCASION, IT SHUT-OFF THE VEHICLE WHILE STOPPING TO PAY THE PARKING ATTENDANT BUT FAILED TO RESTART THE VEHICLE WHEN I RELEASED THE BRAKE AND STEP ON THE ACCELERATOR. I HAD TO PUT THE VEHICLE IN PARK AND MANUALLY RESTART THE VEHICLE. I HAVE ALSO HAD MULTIPLE EXPERIENCES WHEN I HAVE TURNED OFF THE AUTO START/START WHEN I START…

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ODI 11341089 · 30,000 mi

CAR WAS PARKED IN DRIVEWAY, TURNED CAR ON AND LIGHTS INDICATED LOW VOLTAGE AND TURNED CAR OFF. TURNED CAR BACK ON SO CAR COULD CHARGE BATTERY BUT A/C WASN'T WORKING AND POWER STEERING WASN'T WORKING SO PUT IN REVERSE TO SEE IF IT WAS A FAULT AND START DRIVING AND EVERYTHING DIED INSTANTLY AND CAR HAD TO BE TOWED FROM SPOT.

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ODI 11403098

TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Fuel smell or leak mentions

12 mentions · 0.6% of complaints

Median mileage: 14,000 mi (5 usable records).

ODI 11218780 · 31,833 mi

FUEL DISTRIBUTION RAIL PRESSURE PIPE LEAKING FUEL. SMELLED FUEL WHEN WALKING PAST VEHICLE ON 8 MAY 2019 WHEN STATIONARY AND NOT RUNNING. FUEL WAS VISIBLE ON TOP OF ENGINE BELOW PIPE.. WAS RETURNED BY DEALER ON 17 MAY19 AFTER THEY ACKNOWLEDGED LEAK AND RESET SEALS. ON 9 JUN 2019, SMELL OF FUEL WAS DETECTED WHEN STARTING VEHICLE. FUEL VISIBLE ON TOP OF ENGINE BELOW PRESSURE PIPE. VEHICLE WAS STATIONARY AND HAD AGAIN BEEN SITTING OVER NIGHT.

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ODI 11219420 · 14,000 mi

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. THE CONTACT SMELLED FUEL COMING FROM THE VEHICLE. WHILE REFUELING THE VEHICLE, THE CONTACT SAW FUEL LEAKING UNDERNEATH FROM THE FUEL TANK. THE CONTACT TOOK THE VEHICLE TO VILLAGE VOLKSWAGEN OF CHATTANOOGA (6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, [phone removed]) AND WAS INFORMED THAT HE CAUSED THE DAMAGE; THEREFORE, THE DEALER REFUSED TO REPAIR THE VEHICLE. THERE WAS A VALID WARRANTY IN EFFECT SINCE THERE WAS CURRENTLY ONLY 14,000 MILES ON THE VEHICLE. IN 2018, THERE WAS AN UNKNOWN RECALL FOR …

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ODI 11298402 · 27,500 mi

THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER V…

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Matching rule\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b

Oil consumption or dilution

2 mentions · 0.1% of complaints

Median mileage: 3,246 mi (1 usable records).

ODI 11058104 · 3,246 mi

EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE …

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ODI 11691958

Complaint Summary: The PCV valve (oil separator, part number 06Q103495F) has failed twice within 20,000 miles on my 2023 Volkswagen Atlas 2.0T. The first failure occurred around 50,000 miles and was repaired under warranty. The second failure happened around 70,000 miles, after warranty expiration. Description of Issue: In both cases, the failure was identified when the low engine oil warning light appeared, followed by visible oil leakage across the top of the engine and the catch plate area. Upon inspection, oil was found covering surroundin…

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Matching rule\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b