U.S. public vehicle records

Volkswagen EOS recalls by model year

Explore the records behind recurring owner reports.

Key facts

425 owner complaints analyzed

7 distinct recall campaigns

55,000 mi median reported failure mileage

Scope: 2007 to 2016 model years. Data updated: 2026-10-01 (October 1, 2026). 256 complaints include usable failure mileage. View data status.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

From yearThrough year

Recall campaigns

Shared campaigns appear once in each affected model year.

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2007: 0; 2008: 0; 2009: 2; 2010: 2; 2011: 2; 2012: 4; 2013: 4; 2014: 3; 2015: 2; 2016: 2

First model yearSecond model year

Year-by-year records

Volkswagen EOS model-year comparison
Model year	Complaints	Recalls	Change in recalls
2007	40	0	Not available
2008	47	0	0
2009	84	2	+2
2010	69	2	0
2011	18	2	0
2012	94	4	+2
2013	26	4	0
2014	40	3	-1
2015	3	2	-1
2016	4	2	0

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

09V333000 · Power Train:Automatic Transmission

Reported: 2009-08-20 (August 20, 2009) · Model years: 2009

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

NHTSA campaign record ↗

16V913000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Reported: 2016-12-20 (December 20, 2016) · Model years: 2009

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

NHTSA campaign record ↗

15V483000 · Air Bags:Frontal

Reported: 2015-08-04 (August 4, 2015) · Model years: 2010, 2011, 2012, 2013

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

NHTSA campaign record ↗

18V148000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2018-03-06 (March 6, 2018) · Model years: 2010, 2011, 2012, 2013, 2014

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

NHTSA campaign record ↗

16V078000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-10 (February 10, 2016) · Model years: 2012, 2013, 2014

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

NHTSA campaign record ↗

18V329000 · Unknown Or Other

Reported: 2018-05-16 (May 16, 2018) · Model years: 2012, 2013, 2014, 2015, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

NHTSA campaign record ↗

19V014000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2019-01-11 (January 11, 2019) · Model years: 2015, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

425 unique complaints in this selection. Analysis snapshot: 2026-10-01.

60.2%Usable mileage256 / 425 records

100.0%Valid incident date425 / 425 records

100.0%Valid filing date425 / 425 records

100.0%Ordered incident and filing dates425 / 425 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2007	2008	2009	2010	2011	2012	2013	2014	2015	2016
Air Bags	1230.0% ODI 10561023 · 45 mi MY CAR HAS HAD ISSUE WITH AIRBAG LIGHTS COMING ON I JUST PURCHASE THIS CAR 12/31/2012 PAID CASH FOR IT. THIS IS ON THEIR WEBSITE. I WAS DRIVING ON DEC 28,2013 ON MY WAY TO WORK WHEN I CRASHED MY CAR. I DONOT REMEMBER THE ACCIDENT AT ALL BECAUSE I WAS KNOCK OUT. I WAS TOLD THAT I WAS DRIVING ON THE WRONG SIDE OF THE RODE. MY AIRBAG LIGHT CAME ON WHEN I HIT A SPEED BUMP. TOOK IT TO A VOLKSWAGEN DEALERSHIP AND WAS TOLD I WOULD NEED TO PAY TO GET IT FIXED. THIS IS A SAFETY ISSUE AN THEY GOING TO TELL ME IT IS MY FAULT WHICH I THINK IS A LIE. I REA… Look up ODI 10561023 at NHTSA ↗	12.1% ODI 10721174 · 19,000 mi GOT PASSENGER AIRBAG WARNING LIGHT. DEALER SAID IT WAS NOT A WARRANTY ITEM. COST WAS PROHIBITIVE TO US, SO WE ARE DOING WITHOUT. A GREAT SAFETY PROBLEM. Look up ODI 10721174 at NHTSA ↗	44.8% ODI 10822804 · 62,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. Look up ODI 10822804 at NHTSA ↗	2434.8% ODI 10783224 · 70,000 mi DRIVER'S SEAT AIRBAG IS DEFECTIVE. THIS WAS DISCOVERED WHEN THE VW DEALER REPAIRED THE STEERING WHEEL AIRBAG ON RECALL. I'VE RESEARCHED THE SEAT AIRBAG AND TAKEN TO AN INDEPENDENT MASTER AUTO MECHANIC WHO TOLD ME THE WIRING TO THE SEAT AIRBAG IS GETTING CAUGHT ON THE DRIVERS SEAT TRACK. DEFINITELY, AN ASSEMBLY DESIGN DEFECT THAT VW REFUSES TO ACKNOWLEDGE. THERE IS AN INTERNET FULL OF IDENTICAL DRIVER'S SEAT AIRBAG ISSUES. Look up ODI 10783224 at NHTSA ↗	1055.6% ODI 10672143 · 45,000 mi WHILE SITTING ON A BRIDGE, WAS HIT FROM BEHIND CAUSING VEHICLE TO SLIDE INTO ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. *TR Look up ODI 10672143 at NHTSA ↗	6468.1% ODI 10855683 "TAKATA RECALL" VW IS DRAGGING THEIR FEET AND PUSHING BACK ON THE NHTSA ABOUT THIS RECALL AND THE PUBLIC IS SUFFERING OVER IT. I CALLED BOTH DOUGLAS VW SUMMIT, NJ AND VW OF AMERICA CORP OFFICES AND NO ONE KNOWS WHEN THIS WILL BE AVAILABLE TO FIX. MEANWHILE MY WIFE RIDES AROUND WITH A GRENADE IN FRONT OF HER. VW CORP REFUSED ME A LOANER UNTIL THEY GET THIS FIX AVAILABLE. MEANWHILE YET ANOTHER TRAGIC DEATH IN TEXAS FROM THE SHRAPNEL CUTTING THE JUGULAR VEIN AND CORRODED ARTERY OF THIS POOR GIRL. WHO IS NEXT, WHILE VW DRAGS THEIR FEET. RECALL NOT… Look up ODI 10855683 at NHTSA ↗	1765.4% ODI 10861527 TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Look up ODI 10861527 at NHTSA ↗	3177.5% ODI 10859903 TAKATA RECALL. I WAS TOLD BY VW THAT MY VEHICLE IS UNSAFE BUT THERE IS NOT YET A FIX FOR MY VEHICLE. MUST THEY TAKE THE LEASE BACK OR DO I SIMPLY NOT DRIVE THE VEHICLE AND HAVE ONE LESS CAR? Look up ODI 10859903 at NHTSA ↗	266.7% ODI 11390845 · 49,800 mi REPLACED ALL FOUR ABS WHEEL SENSORS. THE SENSORS EFFECTED ABS SYSTEM AND ALL EMERGENCY EQUIPMENT SUCH AS ALL AIRBAGS SRS DEALER ADVISED THAT THAT THIS HAS BEEN AN ISSUE WITH ALL MODELS IN THE VW LINE OF PRODUCTS.(GUNTHER VW OF DELRAY,FLORIDA( Look up ODI 11390845 at NHTSA ↗	00.0% No examples available for this selection.
Power Train	25.0% ODI 10825735 · 96,000 mi I WAS ON THE HIGHWAY AFTER MY CAR HAD BEEN SITTING ALL DAY FOR WORK AFTER ABOUT 20 MILES OF DRIVING AT ABOUT 65-70 MPH THE CAR SUDDENLY SHIFTED OUT OF GEAR AND RED LINED FOR A FEW SECONDS UNTIL I REALIZED I HAD THE CRUISE SET. ONCE I GOT THAT TURNED OFF THE CAR THEN SHIFTED BACK INTO FIRST GEAR AUTOMATICALLY AND JERKED HORRIBLY TRYING TO SLOW ITSELF DOWN. SO THANKFUL TRUCKERS WHERE NOT BEHIND ME! I SHIFTED THE CAR INTO NEUTRAL AND GOT IT TO THE SIDE OF THE ROAD. AFTER A VERY COSTLY TRANSPORT BACK TO THE DEALER DUE TO ME WORKING OUT OF TOWN THE … Look up ODI 10825735 at NHTSA ↗	919.1% ODI 10436160 · 66,000 mi VEHICLE LURCHED DURING START OF ACCELERATION. ALSO SOUNDED AND FELT LIKE IT WAS SEARCHING FOR A GEAR AND COULDN'T FIND IT. SLAMMING OF GEARS FELT AND HEARD - INTERMITTENTLY. TOOK TO LOCAL DEALERSHIP AND IT WAS IMMEDIATELY TAKEN IN AND THE CLUTCH PLATES WERE REPLACED. PREVIOUS WORK RECORDED WAS THE REPLACEMENT OF THE MECHTRONIC UNIT. SO FAR AFTER 100 MILES THE ISSUE APPEARS BETTER BUT NOT TOTALLY RELIEVED. STILL SLIGHT HESITATION BETWEEN GEARS. NO SLAMMING. ALSO PREVIOUSLY PARKING ON A HILL WAS AN ISSUE. NO ROLL STOP WITHOUT BRAKES OR BRAKING. … Look up ODI 10436160 at NHTSA ↗	2732.1% ODI 10547539 · 103,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION ABRUPTLY SHIFTED INTO NEUTRAL WITH A REDUCTION IN THE ENGINE POWER. THE VEHICLE BEGAN TO LUNGE FORWARD. THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE DIRECT SHIFT GEAR BOX WAS FAULTY AND REQUIRED THE REPLACEMENT OF THE TRANSMISSION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V333000 (… Look up ODI 10547539 at NHTSA ↗	2130.4% ODI 10455902 · 11,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS REPLACED A PART IN THE TRANSMISSION, BUT THE CONTACT WAS NOT AWARE OF WHICH PART WAS REPLACED. TH… Look up ODI 10455902 at NHTSA ↗	211.1% ODI 10404849 · 1,500 mi VEHICLE HAS NO POWER FROM STOPPED POSITION WHEN ON A HILL. VEHICLE EVENTUALLY HAS POWER AFTER 5-6 SECONDS. BRAKES MUST BE APPLIED AND THEN CAR SURGES FORWARD. VEHICLES RESPONSE ON LEVEL GROUND VARIES FROM NON-RESPONSIVE TO IRREGULAR TO FULL POWER. DEALER PROVIDED 3 PAGE DOCUMENT ENTITLED "MOMENTARY DELAY WITH DSG GEARBOX" OUTLINING STEPS TO TAKE BUT WILL NOT TAKE ANY CORRECTIVE ACTION WITH THE VEHICLE. Look up ODI 10404849 at NHTSA ↗	55.3% ODI 10469139 · 354 mi 1ST TIME PULLING UP TO THE AIRPORT PARKING GATE TRANSMISSION DISENGAGED, UNABLE TO MOVE THE CAR FOR ABOUT 5 TO 10 MINUTES. 2ND TIME ON THE ONRAMP OF THE HIGHWAY ENTERING TRAFFIC, TRANSMISSION DISENGAGED AGAIN. RETURNED THE CAR TO THE DEALER FOR REPAIR. *TR Look up ODI 10469139 at NHTSA ↗	13.8% ODI 11139495 · 30,000 mi WHILE DRIVING AT 50 MILES PER HOUR, VEHICLE SHIFTED ITSELF TO NEUTRAL... SLOWLY CHANGED LANES TO EMERGENCY LANE AND CAME TO A HAULT. PLACED CAR ON PARK TESTED REVERSE AND IT WORKED...PLACE ON DRIVE AND CAR DROVE ON... A VW MECHANIC TELS ME IT COULD BE A TRANSMISION MULTISWITCH PROBLEM; DO YOU HAVE HISTORY OR RECORD OF SUCH SCARY PROBLEM WITH EOS??? Look up ODI 11139495 at NHTSA ↗	25.0% ODI 10671558 · 7,600 mi WHILE DRIVING AT APPROX. 30 MPH <1 MILE FROM HOME THE TRANSMISSION SUDDENLY DOWNSHIFTED INTO FIRST GEAR, AND MY WIFE WAS THROWN INTO THE STEERING WHEEL AS THE SEATBELT DID NOT CATCH. THE CAR WAS DRIVEN HOME AT 10 MPH AND PARKED. I DROVE IT AROUND THE BLOCK APPROX. 30 MINUTES LATER AND EXPERIENCED THE SAME THING FROM 25 MPH ON A NEIGHBORHOOD STREET. AGAIN, THE SEATBELT DID NOT RESTRAIN ME WHEN THE CAR SUDDENLY DOWNSHIFTED. IN BOTH CASES, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE TRANSMISSION MALFUNCTION INDICATOR CAME ON. HAD THIS OCCUR… Look up ODI 10671558 at NHTSA ↗	00.0% No examples available for this selection.	125.0% ODI 11494025 On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the v… Look up ODI 11494025 at NHTSA ↗
Engine	37.5% ODI 11023839 · 83,000 mi TRAVELING DOWN THE ROAD AT 60MPH, THE ENGINE SUDDENLY LOST POWER AND THE TACHOMETER REDLINED BEFORE IT DROPPED INTO FIRST GEAR. THE EPC LIGHT CAME ON. MY WIFE WAS DRIVING. I GOT IN AND THE LIGHT WAS OUT, SO I DROVE FOR FIVE MINUTES AND THE LIGHT CAME ON AND I LOST POWER ON THE HIGHWAY AT 65MPH -- SAME ISSUE WITH TACH. I PULLED OVER TO THE SIDE OF THE ROAD AND TOOK IT TO THE NEAREST MECHANIC SHOP. IT IS STILL AT THE SHOP AS THEY ARE TRYING TO TROUBLESHOOT. NOTICED THAT VW PUT OUT A TECH BULLETIN IN 2009 (15 09 03 DEC. 16, 2009 2015153 SUPERSE… Look up ODI 11023839 at NHTSA ↗	510.6% ODI 10671673 · 75,875 mi IGNITION COIL FAILED. HAD TO GET THE COIL REPLACED AS WELL AS REPLACED ALL SPARK PLUGS IN CASE FAILURE AFFECTED THEM ALL. *TR Look up ODI 10671673 at NHTSA ↗	1315.5% ODI 10463367 · 114,500 mi CHECK ENGINE LIGHT CAME ON, WHEN TAKEN TO DEALERSHIP THEY SAY I HAVE A FAULTY INTAKE MANIFOLD RUNNER AND IT NEEDS TO BE REPLACED. IF NOT THE VEHICLE MAY/WILL STALL. THIS SAME PART WAS RECALLED IN THE 2006-2008 MODELS OF THIS VEHICLE AND SEVERAL OTHERS. ARE THE 2009 MODELS AFFECTED? THE VEHICLE HAS BEEN MAINTAINED ALL MAINTENANCE HAS BEEN DONE TO MANUFACTURERS RECOMMENDATIONS. *TR Look up ODI 10463367 at NHTSA ↗	913.0% ODI 10455902 · 11,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS REPLACED A PART IN THE TRANSMISSION, BUT THE CONTACT WAS NOT AWARE OF WHICH PART WAS REPLACED. TH… Look up ODI 10455902 at NHTSA ↗	15.6% ODI 10873461 CAR HAS 72,319 MILES. OIL HAS BEEN CHANGED AT 10,000 MILES OR LESS. THE TENSIONER SPRING BROKE AND THE TIMING BELT SHIFTED CAUSING ALOT OF ENGINE DAMAGE. HOWEVER, I WAS NOTIFIED BY VW DEALERS OR MANUFACTURE ABOUT THE TSB MANUFACTURER COMMUNICATION NO.: TB-15-12-01 COMPONENT(S): ENGINE NHTSA ID NUMBER: 10045560 WHICH I WAS NEVER NOTIFIED ABOUT. I HAVE A $5,300 REPAIR FOR A $120.00 DOLLAR PART! CAN YOU HELP ME WITH A RECALL? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR Look up ODI 10873461 at NHTSA ↗	1313.8% ODI 10783598 · 28,000 mi TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED FORWARD AND FAILED TO ACCELERATE AS THE CHECK ENGINE AND EPC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDERS ONE AND TWO MISFIRED. AS A RESULT, THE INTAKE MANIFOLD AND TWO IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDER FOUR MISFIRED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS … Look up ODI 10783598 at NHTSA ↗	311.5% ODI 10981626 · 24,377 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,377. Look up ODI 10981626 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	125.0% ODI 11540209 Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine. Look up ODI 11540209 at NHTSA ↗
Electrical System	37.5% ODI 10370668 POWER WINDOWS DO NOT OPERATE IN SUB-FREEZING TEMPERATURES. WITH NO ICE OR FROST ON WINDOWS THEY JUST DO NOT WANT TO MOVE IN VERY COLD TEMPERATURES, 30 DEGREES F AND BELOW. NOTIFIED DEALER, THEIR RESPONSE WAS TO RESET THE WINDOW CONTROLLER WHICH GETS THE WINDOW WORKING UNTIL THE NEXT SUB FREEZING TEMPERATURE EVENT. NO ATTEMPT WAS MADE TO DETERMINE THE CAUSE OF THE FAILURE. BECAUSE THE WINDOWS NEED TO MOVE TO OPEN THE DOOR IN THIS CAR AND A TRIP TO THE DEALER IS REQUIRED TO GET THE WINDOWS WORKING AGAIN THIS COULD BE A POTENTIAL SAFETY CONCE… Look up ODI 10370668 at NHTSA ↗	714.9% ODI 10254215 · 10,000 mi WINDOWS ON MY 2008 VOLKSWAGEN EOS WILL NOT STAY ENGAGED CAUSING A SAFETY HAZARD. THE RETRACTABLE TOP ALSO LEAKS AND DRIPS CAUSING DISTRACTION DURING EPISODES OF DRIVING IN THE RAIN. IT HAS BEEN IN FOR SERVICE FOR THESE ITEMS AND SEVERAL OTHERS UP TO 5 TIMES. THE SERVICE WRITER (MATT) AT THE DEALERSHIP (SIERRA MOTORS IN OTTAWA IL [phone removed]) CLAIMS THERE IS A PROBLEM WITH THE SOFTWARE FOR THE WINDOWS AND VW IS RESEARCHING THE ISSUES AND MUST CREATE BETTER PROGRAMMING. NOW THE RADIO HAS BEGUN TO FADE IN AND OUT. SEEMS LIKE THE CAR HAS M… Look up ODI 10254215 at NHTSA ↗	1517.9% ODI 10276563 · 56 mi 2009 VW EOS - TRANSMISSION FAILURE IN 56 MILES. MECHATRONICS MODULE FAILURE CLAIMED BY SERVICE DEPT. *TR Look up ODI 10276563 at NHTSA ↗	57.2% ODI 10850942 · 68,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING THE VEHICLE, IT INDEPENDENTLY SHIFTED INTO NEUTRAL. THE ANTI SKID CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE OPERATED BY RESTARTING THE VEHICLE NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A MASTER COMPUTER ERROR AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE ALSO EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS… Look up ODI 10850942 at NHTSA ↗	15.6% ODI 11088719 · 100,114 mi STARTED MY CAR AFTER WORK AND NOTICED HALF MY EXTERIOR LIGHTS DIDN'T WORK. CHECKED THE FUSES AND F16 FUSE WAS MELTED. Look up ODI 11088719 at NHTSA ↗	66.4% ODI 11074642 · 60,000 mi THE VW SAFETY RECALL 15V483 - SAFETY RECALL 69L2 ON THE CLOCK SPRING- VW DID THEIR "FIX" WHEN I TOOK IT IN 2016, HOWEVER THE STEERING WHEEL CLOCK SPRING WENT BAD (LOSS OF STEERING CONTROL WHEN BACKING UP- ALSO CONTROLS STEERING WHEEL CONTROLS SUCH AS CRUISE CONTROL) STILL- WHEN I CONTACTED VW SERVICE THEY RAN MY VIN AND STATED THE PROBLEM WAS TAKEN CARE OF UNDER THE 2016 RECALL AND IT WOULD ONLY BE FIXED FOR COST. - OBVIOUSLY IT DID NOT TAKE CARE OF IT. I TOOK IT INTO A PRIVATE VENDOR OF GERMAN CARS WHO REPLACED THE CLOCK SPRING - TOTAL COST… Look up ODI 11074642 at NHTSA ↗	27.7% ODI 11141092 · 90,000 mi I TOOK THE CAR IN AS PART OF THE TAKATA INFLATOR RECALL. EVERYTHING IN THE CAR WAS WORKING WHEN I DROPPED OFF THE CAR. NOW THE DEALERSHIP WANTS $700 PLUS TO REPAIR THE HORN, IGNITION LOCK, CONTROLS ON THE STEERING WHEEL THAT CONTROL THE VOLUME AND MENU BUTTONS ON THE DISPLAY PANEL. THESE ITEMS WERE WORKING WHEN I DROPPED OFF THE CAR. VWOA HAS STATED DUE TO THE AGE OF THE CAR AND THE MILEAGE, THESE ITEMS ARE NOT COVERED UNDER WARRANTY. THEY WERE WORKING WHEN I BROUGHT THE CAR TO THE DEALERSHIP, MOMENTUM VOLKSWAGEN OF CLEAR LAKE. I DROPPED T… Look up ODI 11141092 at NHTSA ↗	37.5% ODI 11463288 Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag Look up ODI 11463288 at NHTSA ↗	266.7% ODI 11390845 · 49,800 mi REPLACED ALL FOUR ABS WHEEL SENSORS. THE SENSORS EFFECTED ABS SYSTEM AND ALL EMERGENCY EQUIPMENT SUCH AS ALL AIRBAGS SRS DEALER ADVISED THAT THAT THIS HAS BEEN AN ISSUE WITH ALL MODELS IN THE VW LINE OF PRODUCTS.(GUNTHER VW OF DELRAY,FLORIDA( Look up ODI 11390845 at NHTSA ↗	250.0% ODI 11494025 On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the v… Look up ODI 11494025 at NHTSA ↗
Power Train:Automatic Transmission	512.5% ODI 10279044 · 15,000 mi FROM A STAND STILL, CAR LURCHES FORWARD WHEN RELEASING BRAKES AND APPLYING THROTTLE. *TR Look up ODI 10279044 at NHTSA ↗	1736.2% ODI 10276168 · 12,000 mi DSG TRANSMISSION IN 2008 VW EOS BEGAN LURCHING/HESITATING AND DROPPING INTO NEUTRAL AT 12,000 MI. BY 15,000 MI. CAR COULDN'T BE DRIVEN IN BUMPER TO BUMPER TRAFFIC WITHOUT BUCKING LIKE A BRONCO. SEVERAL TIMES WHEN MERGING AT HIGHWAY SPEEDS, CAR WOULD LOSE COMPLETE POWER AS THE TRANS SHIFTED TO NEUTRAL WITHOUT WARNING. BACKING UP, ESPECIALLY WITH ANY INCLINE, WAS ANOTHER LURCHING AFFAIR, MUCH LIKE A NEW DRIVER ATTEMPTING TO DRIVE A MANUAL TRANS FOR THE FIRST TIME. TAKING OF FROM A STOPLIGHT WAS HIT OR MISS. CAR WOULD LURCH AND HESITATE… Look up ODI 10276168 at NHTSA ↗	910.7% ODI 10244163 · 1,300 mi I PURCHASED MY 2009 VW EOS ON AUGUST 30, 2008. ON SEPTEMBER 29, 2008 AFTER ONLY APPROXIMATELY 1,300 MILES, A VALVE THAT MEASURES THE TEMPERATURE OF THE CLUTCH MALFUNCTIONED. AS A "SAFETY" PRECAUTION THE TRANSITION WILL NOT CHANGE GEARS IF THE CLUTCH TEMPERATURE IS TOO HIGH. THIS VALVE MALFUNCTIONED WHILE I WAS ON THE FREEWAY. THE CAR OPERATED AS THOUGH I PUT IT IN NEUTRAL AND REVVED THE ENGINE. ONCE OUT OF ONCOMING TRAFFIC IT TOOK ME THREE TRIES TO RESTART MY CAR. I PROCEEDED TO EXIT THE FREEWAY AND GET TO A SAFER DESTINATION. WHILE DOING SO TH… Look up ODI 10244163 at NHTSA ↗	11.4% ODI 10386156 · 4,500 mi 2010 VW EOS - WITH LESS THAN 5000 MILES, CAR WOULD LURCH WHEN STARTING AFTER COMING TO A STOP. THIS IS REPEATED CONTINUALLY. SERVICE PEOPLE ADVISED MECHATRONICS UNIT NEEDS TO BE REPLACED AND PART WOULD TAKE AT LEAST TWO WEEKS. FROM FORUMS, IT APPEARS THAT THIS IS A PROBLEM WITH MANY OWNERS OF VW AND SHOULD BE ACKNOWLEDGED BY THE COMPANY AND A FIX MADE TO ALL UNITS. *TR Look up ODI 10386156 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Service Brakes	12.5% ODI 10678610 · 43,646 mi ABS WARNING LIGHT CAME ON. THE ABS UNIT WAS FOUND TO HAVE FAILED AND REQUIRED REPLACEMENT. *TR Look up ODI 10678610 at NHTSA ↗	00.0% No examples available for this selection.	2226.2% ODI 10778731 · 82,500 mi INTERMITTENT BRAKE,ABS AND TRACTION CONTROL LIGHTS COME ON WHILE DRIVING. Look up ODI 10778731 at NHTSA ↗	68.7% ODI 11092412 · 63,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHEN THE VEHICLE WAS STARTED, THE ANTI LOCK BRAKE SYSTEM AND THE TRACTION CONTROL SYSTEM WARNING INDICATORS BEGAN FLASHING. THE VEHICLE WAS DRIVEN TO ITS DESTINATION, BUT THE WARNING INDICATORS REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT Look up ODI 11092412 at NHTSA ↗	211.1% ODI 11445178 My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on July 14, 2010 which was 33 days after the June 11, 2010 cut off date. Look up ODI 11445178 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	133.3% ODI 11390845 · 49,800 mi REPLACED ALL FOUR ABS WHEEL SENSORS. THE SENSORS EFFECTED ABS SYSTEM AND ALL EMERGENCY EQUIPMENT SUCH AS ALL AIRBAGS SRS DEALER ADVISED THAT THAT THIS HAS BEEN AN ISSUE WITH ALL MODELS IN THE VW LINE OF PRODUCTS.(GUNTHER VW OF DELRAY,FLORIDA( Look up ODI 11390845 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	410.0% ODI 10205783 I BOUGHT A BRAND NEW VOLKSWAGEN EOS 2007 ON DECEMBER 26, 2006 FROM ATLANTIC VOLKSWAGEN IN PLEASANTVILLE, NEW JERSEY. ON MAY 25, 2006, I WAS SITTING AT A CORNER WAITING TO TURN LEFT. A LARGE ICE TRUCK CAME AROUND THE CORNER TOO FAST AND TIPPED ON TWO WHEELS AND FELL ONTO MY VEHICLE WHILE I WAS INSIDE. THE ICE TRUCK'S INSURANCE COMPANY SENT AN ADJUSTER OUT TO ASSESS THE DAMAGES. THE INSURANCE COMPANY DECIDED TO HAVE THE DAMAGES FIXED INSTEAD OF TOTALING THE VEHICLE ON THE SPOT. SINCE THEN, THE VEHICLE HAS BEEN IN THE AUTO REPAIR SHOP AND IT IS NO… Look up ODI 10205783 at NHTSA ↗	36.4% ODI 10307243 · 14,700 mi 2008 VW EOS I FOLLOWED BEHIND A CAR (TAXI) FROM A STOP LIGHT WHICH TURNED GREEN. THE CAB STOPPED SHORT TO LET OFF PASSENGERS IMMEDIATELY AFTER GREEN LIGHT. I WAS UNABLE TO STOP IN TIME TO AVOID A COLLISION. I WAS GOING LESS THAN 25 MPH AT THE TIME OF THE COLLISION. MY AIRBAGS DID NOT DEPLOY BUT A FIRE STARTED IN THE ENGINE AND IMMEDIATELY ENGULFED THE CAR. *TW Look up ODI 10307243 at NHTSA ↗	44.8% ODI 10915021 · 60,000 mi WHILE DRIVING DOWN THE HIGHWAY I HEARD WHAT I THOUGHT WAS THE SOUND OF A ROCK HITTING MY WINDSHIELD AND THE NEXT THING I HEAR IS THE SUNROOF EXPLODING RAINING SHARDS OF GLASS ON ME AND THE INTERIOR OF THE CAR. Look up ODI 10915021 at NHTSA ↗	34.3% ODI 11138782 · 56,200 mi LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED THE BRAKES, AND ATTEMPTED TO SOUND THE HORN TO ALERT THE OTHER MOTORIST TO AVOID COLLISION, HOWEVER THE CAR'S HORN FAILED. THE ACCIDENT WAS AVOIDED, BUT THE EXPERIENCE WAS UNNERVING. MY WIFE TOOK THE VEHICLE TO A LOCAL VW SERVICE CENTER ON 10/5/18… Look up ODI 11138782 at NHTSA ↗	211.1% ODI 11052812 THE CLOCK SPRING IN MY CAR HAS FAILED REQUIRING COMPLETE REPLACEMENT. THIS COMPLETE FAILURE COMES A SHORT 9 MONTHS AFTER THE INITIAL 'REPAIR' DONE FOLLOWING A VW RECALL ON THE PART- THEY SIMPLY PLACED A COVER OVER THE ORIGINAL CLOCK SPRING. THEY TELL ME THAT THEY WILL NOT COVER THE REPLACEMENT OF THE PART, BECAUSE I HAD THE INITIAL SAFETY CHECK DONE AT THE TIME OF THE INITIAL RECALL AND THE PART WAS DEEMED FUNCTIONAL AT THAT POINT- EVEN THOUGH THEY WERE AWARE IT WOULD MOST LIKELY EVENTUALLY FAIL. Look up ODI 11052812 at NHTSA ↗	66.4% ODI 10986061 · 3 mi I WAS TRYING TO MERGE ONTO EXPRESSWAY TRAFFIC AND WHEN I PUSHED ON THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT CREATED AN UNSAFE SITUATION WHERE I HAD TO HIT THE BRAKES AND LET THE TRAFFIC PASS BY, THEN I PUT THE CAR IN MANUAL SHIFT SO THAT I COULD ACCELERATE ENOUGH TO MERGE WITH TRAFFIC. THE INABILITY TO CONTROL THE SPEED OF THE VEHICLE DUE TO NO RESPONSE FROM THE ENGINE HAPPENS USUALLY AROUND SPEEDS OF 55 TO 65 MILES AN HOUR. I HAVE NOTICED THAT THE CAR HAS A DELAY THAT TAKES 1 OR 2 SECONDS WHEN GAS PEDAL IS PRESSED AND CAR START SHAKING. TH… Look up ODI 10986061 at NHTSA ↗	27.7% ODI 11307561 THE SUNROOF STARTED FALLING APART WHEN MY CAR WAS A PROXIMITY 45000 MILES, AND I REPORTED, AND CALL TO VW CUSTOMERS SERVICE ROR SEVERAL TIMES FIX THE PROBLEM, AND THEY DENY TO DO THIS. FINALLY. I HAD TO DO ONOT MY OWN, BUT WHAT I LEARNED TROUGH ONE OF MY FRIENDS, IS THAT EXIST A RECALL FOR THAT. I WILL APPRECIATE IF YOU CONFIRM THIS FOR ME - THE SECOND ISSUE IS THE REAR CAMERA DIDN'T WORK PROPERLY WHEN MY CAR WAS 40000 MILES. I REPORTED THIS CASE SEVERAL TIMES, AND I DID THE SAME PROCESS CALLING CUSTOMERS SERVICES, AND THEY TOLD ME THAT… Look up ODI 11307561 at NHTSA ↗	37.5% ODI 10787218 · 52,000 mi I WAS DRIVING ON A HIGHWAY ON SUNDAY AFTERNOON, OCTOBER 25, WHEN THE GLASS SUNROOF OF MY CAR EXPLODED & SHATTERED OUT OF NOWHERE & WITHOUT ANY WARNING. PIECES OF GLASS CAME DOWN THROUGH THE HOLE, SHOWERING MY DOG & I. I PULLED TO THE SIDE SAFELY & CALL THE POLICE. THANK GOD THE DOG & I WERE NOT INJURED & I DIDN'T INJURE OTHER DRIVERS. I DIDN'T HIT A POT HOLE & I DIDN'T FEEL LIKE I WAS HIT BY A ROCK OR ANY OBJECT, I WASN'T EVEN NEAR ANY OVERPASSES. I CONTACTED VOLKSWAGEN TO ASK HOW & WHY THIS COULD HAVE HAPPENED FOR NO REASON. I WAS INSTRUCTED T… Look up ODI 10787218 at NHTSA ↗	133.3% ODI 11428827 I was driving down the freeway at about 4:00 pm in the afternoon when my sunroof suddenly shattered. I was not near an overpass so nothing could have fallen on it. It was not an overly warm day so I don't think it was the heat. I can only conclude that it spontaneously exploded. Look up ODI 11428827 at NHTSA ↗	00.0% No examples available for this selection.
Electronic Stability Control (Esc)	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1214.3% ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗	11.4% ODI 11279297 · 25 mi MY CAR DOESN'T ALWAYS GO IN REVERSE. THE REM PANEL SIGNAL GOES FROM 0-5 IN MINUTES BUT FEELS LIKE IT'S STALLED. THE ENGINE LIGHT IS ALWAYS ON. I READ THAT THERE HAS BEEN A RECALL BECAUSE OF A GEAR MALFUNCTION. AND AN EXTENDED WARRANTY FOR CARS UP TO 10YEARS OLD OR 100,000 MILES. I FIT INTO THIS CATEGORY. THIS HAPPENS WHEN I START THE CAR AND STOP AT A STOP SIGN. I'VE TAKEN MY CAR TO VW DEALERSHIPS AND PRIVATE DEALERS AND THEY CAN'T SEEM TO FIGURE IT OUT. Look up ODI 11279297 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Air Bags	21,513–81,239 mi	47,604 mi	48	ODI 10561023 · 45 mi MY CAR HAS HAD ISSUE WITH AIRBAG LIGHTS COMING ON I JUST PURCHASE THIS CAR 12/31/2012 PAID CASH FOR IT. THIS IS ON THEIR WEBSITE. I WAS DRIVING ON DEC 28,2013 ON MY WAY TO WORK WHEN I CRASHED MY CAR. I DONOT REMEMBER THE ACCIDENT AT ALL BECAUSE I WAS KNOCK OUT. I WAS TOLD THAT I WAS DRIVING ON THE WRONG SIDE OF THE RODE. MY AIRBAG LIGHT CAME ON WHEN I HIT A SPEED BUMP. TOOK IT TO A VOLKSWAGEN DEALERSHIP AND WAS TOLD I WOULD NEED TO PAY TO GET IT FIXED. THIS IS A SAFETY ISSUE AN THEY GOING TO TELL ME IT IS MY FAULT WHICH I THINK IS A LIE. I REA… Look up ODI 10561023 at NHTSA ↗ ODI 10837499 · 84,956 mi MY AIRBAG LIGHT CAME ON. THE FAULT WAS THE PASSENGER SEAT BELT BUCKLE STOPPED WORKING AND IT WAS REPLACED FOR $361.98. THE PART IS LIGHT IN WEIGHT AND FLIMSY, UNLIKE THE ORIGINAL AND THE ONE ON THE DRIVERS SIDE. NOW MY AIRBAG LIGHT IS ON AGAIN. NOW I AM TOLD I NEED TO REPLACE THE PASSENGER AIRBAG BECAUSE THE INFLATOR IS NOT WORKING. ESTIMATE IS $849. I HAVE AN EXTENDED WARRANTY WHICH DOES NOT COVER. IS THIS INFLATOR A TAKATA MAKE IN MY CAR? WHY CAN'T THE INFLATOR BE REPLACED INSTEAD OF THE WHOLE AIRBAG? I AM DRIVING WITHOUT ANY AIRBAGS… Look up ODI 10837499 at NHTSA ↗ ODI 10865861 · 84,956 mi MY AIRBAG WARNING LIGHT IS ON. I HAVE HAD NO ACCIDENTS AND AIRBAGS HAVE NEVER BEEN USED. DEALER SAYS I NEED AN AIRBAG INFLATOR. THEY CANNOT OR WILL NOT TELL ME IF THIS IS A TAKATA INFLATOR. I NEED TO KNOW BEFORE I SPEND $849.00 TO REPLACE THE INFLATOR. I HAVE BEEN DRIVING WITH NO AIRBAGS FOR A YEAR AND IT IS DANGEROUS. HELP PLEASE! Look up ODI 10865861 at NHTSA ↗
Power Train	38,636–93,750 mi	75,500 mi	62	ODI 10825735 · 96,000 mi I WAS ON THE HIGHWAY AFTER MY CAR HAD BEEN SITTING ALL DAY FOR WORK AFTER ABOUT 20 MILES OF DRIVING AT ABOUT 65-70 MPH THE CAR SUDDENLY SHIFTED OUT OF GEAR AND RED LINED FOR A FEW SECONDS UNTIL I REALIZED I HAD THE CRUISE SET. ONCE I GOT THAT TURNED OFF THE CAR THEN SHIFTED BACK INTO FIRST GEAR AUTOMATICALLY AND JERKED HORRIBLY TRYING TO SLOW ITSELF DOWN. SO THANKFUL TRUCKERS WHERE NOT BEHIND ME! I SHIFTED THE CAR INTO NEUTRAL AND GOT IT TO THE SIDE OF THE ROAD. AFTER A VERY COSTLY TRANSPORT BACK TO THE DEALER DUE TO ME WORKING OUT OF TOWN THE … Look up ODI 10825735 at NHTSA ↗ ODI 11012969 · 31,000 mi THE VEHICLE SLIPS OUT OF GEAR WITHOUT WARNING. HAS AUTOMATIC TRANSMISSION. ENGINE DASH LIGHT AND ANTI-SWERVE SLIGHTS COME ON BUT ENGINE CONTINUES TO RUN AND REV. TURNING OFF CAR AND RESTARTING WILL USUALLY RESTORE OPERATION UNTIL NEXT EPISODE. THE DEALER CHECKED ALL WIRING AND REPLACED SELECTOR LEVER MODULE FOR $1901 BUT THE PROBLEM PERSISTS. DEALER HAS HAD CAR FOR AN ADDITIONAL WEEK AND IS STUMPED. NOW WAITING FOR TECHNICAL ADVICE FROM VW. AS IS THE VEHICLE CAN NOT BE OPERATED SAFELY ON THE STREETS OR ESPECIALLY THE HIGHWAY DUE TO SUD… Look up ODI 11012969 at NHTSA ↗ ODI 10436160 · 66,000 mi VEHICLE LURCHED DURING START OF ACCELERATION. ALSO SOUNDED AND FELT LIKE IT WAS SEARCHING FOR A GEAR AND COULDN'T FIND IT. SLAMMING OF GEARS FELT AND HEARD - INTERMITTENTLY. TOOK TO LOCAL DEALERSHIP AND IT WAS IMMEDIATELY TAKEN IN AND THE CLUTCH PLATES WERE REPLACED. PREVIOUS WORK RECORDED WAS THE REPLACEMENT OF THE MECHTRONIC UNIT. SO FAR AFTER 100 MILES THE ISSUE APPEARS BETTER BUT NOT TOTALLY RELIEVED. STILL SLIGHT HESITATION BETWEEN GEARS. NO SLAMMING. ALSO PREVIOUSLY PARKING ON A HILL WAS AN ISSUE. NO ROLL STOP WITHOUT BRAKES OR BRAKING. … Look up ODI 10436160 at NHTSA ↗
Engine	41,118–100,000 mi	75,000 mi	40	ODI 11023839 · 83,000 mi TRAVELING DOWN THE ROAD AT 60MPH, THE ENGINE SUDDENLY LOST POWER AND THE TACHOMETER REDLINED BEFORE IT DROPPED INTO FIRST GEAR. THE EPC LIGHT CAME ON. MY WIFE WAS DRIVING. I GOT IN AND THE LIGHT WAS OUT, SO I DROVE FOR FIVE MINUTES AND THE LIGHT CAME ON AND I LOST POWER ON THE HIGHWAY AT 65MPH -- SAME ISSUE WITH TACH. I PULLED OVER TO THE SIDE OF THE ROAD AND TOOK IT TO THE NEAREST MECHANIC SHOP. IT IS STILL AT THE SHOP AS THEY ARE TRYING TO TROUBLESHOOT. NOTICED THAT VW PUT OUT A TECH BULLETIN IN 2009 (15 09 03 DEC. 16, 2009 2015153 SUPERSE… Look up ODI 11023839 at NHTSA ↗ ODI 11121488 · 61,000 mi THE CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD. MECHANIC TELLS ME TIMING CHAIN BAD AND NEEDS NEW MOTOR. ONLY HAS 61,OOO MILES. Look up ODI 11121488 at NHTSA ↗ ODI 11121656 · 110,000 mi VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. AT FIRST THOUGHT, WE THOUGHT IT MIGHT BE AN ALTERNATOR FAILURE BUT MECHANIC SAYS THERE IS NO COMPRESSION IN THE ENGINE AND THE VEHICLE HAS TOTAL ENGINE FAILURE NEEDING A COMPLETE REPLACEMENT. 110,000 MILES. Look up ODI 11121656 at NHTSA ↗
Electrical System	27,000–90,000 mi	62,133 mi	33	ODI 11244948 · 27,000 mi -AIR BAG - REPEATED SENSOR FAILURE, WHICH ARE DISABLING THE AIR SAFETY SYSTEM. - FAILURE OF THE RED LED DASH DISPLAY (THE RED DISPLAY BOARDS HAVE A HISTORY OF FAILURE DUE TO 4 DEFECTIVE SOLDER ON THE CIRCUIT BOARD) WHICH MAKES THE OPERATOR UNAWARE THAT DOORS ARE NOT CLOSED AND LATCHED, SO THAT THE DOORS OPEN WITHOUT WARNING WITH THE VEHICLE IN MOTION. ALSO, LOSS OF VERIFICATION OF SHIFT LOCATION ( IS THE VEHICLE IN PARK-DRIVE-REVERSE) WHICH CAN CAUSE THE CAR TO MOVE WITHOUT WARNING. Look up ODI 11244948 at NHTSA ↗ ODI 10254215 · 10,000 mi WINDOWS ON MY 2008 VOLKSWAGEN EOS WILL NOT STAY ENGAGED CAUSING A SAFETY HAZARD. THE RETRACTABLE TOP ALSO LEAKS AND DRIPS CAUSING DISTRACTION DURING EPISODES OF DRIVING IN THE RAIN. IT HAS BEEN IN FOR SERVICE FOR THESE ITEMS AND SEVERAL OTHERS UP TO 5 TIMES. THE SERVICE WRITER (MATT) AT THE DEALERSHIP (SIERRA MOTORS IN OTTAWA IL [phone removed]) CLAIMS THERE IS A PROBLEM WITH THE SOFTWARE FOR THE WINDOWS AND VW IS RESEARCHING THE ISSUES AND MUST CREATE BETTER PROGRAMMING. NOW THE RADIO HAS BEGUN TO FADE IN AND OUT. SEEMS LIKE THE CAR HAS M… Look up ODI 10254215 at NHTSA ↗ ODI 10373330 · 5,843 mi I HAVE HAD A 2008 EOS FOR LESS THAN 3 YEARS. I STARTED HAVING PROBLEMS WITH THE CAR AFTER 4 MONTHS, IT HAS HAD SEVERAL REPAIRS INCLUDING ELECTRICAL SEAT NOT WORKING PROPERLY, LEAKS IN WINDOW, CHEAP MATERIALS FALLING OFF NEEDING REPLACEMENT, BRAKES NEEDING SOONER THAN MOST CARS (BRAKES ARE VERY LONG,TAKES FOREVER TO COME TO STOP). AT ABOUT 1YR I STARTED HAVING MAJOR PROBLEMS WITH HOW IT DROVE. IT HAS BEEN IN AND OUT OF THE SHOP, ONE TIME IT WAS IN FOR ONE MONTH! IT HAS HAD PROBLEMS WITH LURCHING, SURGING, JERKING AND LACK OF POWER WHEN ACCELE… Look up ODI 10373330 at NHTSA ↗
Power Train:Automatic Transmission	1,050–15,000 mi	4,500 mi	31	ODI 10279044 · 15,000 mi FROM A STAND STILL, CAR LURCHES FORWARD WHEN RELEASING BRAKES AND APPLYING THROTTLE. TR Look up ODI 10279044 at NHTSA ↗ ODI 10280438 · 20,000 mi VW EOS WITH 22000 MILES; DSG TRANSMISSION OPERATES ERRATICALLY; WHEN ACCELERATING FROM A STOP CAR INITIALLY ACCELERATES THEN SLOWS, AS IF IN NEUTRAL GEAR, THEN BANGS INTO GEAR AND ACCELERATES. ERRATIC AND VIOLENT DOWNSHIFTS HAVE ALSO BEEN EXPERIENCED CAUSING OCCUPANTS TO BE RESTRAINED EXCESSIVELY BY THE SEAT BELTS. DIFFICULT TO DEMONSTRATE THIS BEHAVIOR CONSISTENTLY. DEALER INITIALLY DESCRIBED ACTIONS AS: "NORMAL FOR DSG TRANSMISSION". REPEATED COMPLAINTS TO DEALER LED TO TRANSMISSION COMPONENTS BEING REPLACED. THIS RESULTED IN SOME IMPROVEMEN… Look up ODI 10280438 at NHTSA ↗ ODI 10346750 · 73,000 mi TL THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED THE VEHICLE WOULD SPORADICALLY STALL. WHEN THE FAILURE WOULD OCCUR, THE WARNING LIGHTS WOULD INTERMITTENTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CONTACT INQUIRED WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE MANUFACTURE… Look up ODI 10346750 at NHTSA ↗
Service Brakes	47,492–104,500 mi	64,500 mi	24	ODI 10678610 · 43,646 mi ABS WARNING LIGHT CAME ON. THE ABS UNIT WAS FOUND TO HAVE FAILED AND REQUIRED REPLACEMENT. *TR Look up ODI 10678610 at NHTSA ↗ ODI 10778731 · 82,500 mi INTERMITTENT BRAKE,ABS AND TRACTION CONTROL LIGHTS COME ON WHILE DRIVING. Look up ODI 10778731 at NHTSA ↗ ODI 10790430 · 48,500 mi ABS, ENGINE FAULT, AND A WHOLE CLUSTER OF LIGHTS CAME ON SUDDENLY WHEN THE BRAKE WAS APPLIED AT A NORMAL RATE OF SPEED (~40MPH), WITH THE WHEELS ALMOST LOCKING UP (UNTIL BRAKE WAS RELEASED). THIS CAUSED A POTENTIALLY EXTREMELY DANGEROUS SITUATION, AND COULD HAVE BEEN MUCH WORSE IF THERE WERE CARS IN THE NEXT LANE, WHICH I HAD TO QUICKLY SWITCH INTO, TO AVOID AN ABRUPT BRAKING BY THE CAR IN FRONT OF ME. THIS APPEARS TO BE A COMMON PROBLEM IN THESE 2009 VW MODELS, AND WE FEEL SHOULD BE INVESTIGATED FURTHER. Look up ODI 10790430 at NHTSA ↗
Unknown Or Other	54,000–73,500 mi	67,000 mi	15	ODI 10726282 · 68,000 mi AFTER NUMEROUS REPAIR ATTEMPTS, THE HARD-TOP CONVERTIBLE CONTINUES TO LEAK. THIS HAS RESULTED IN POOLING OF WATER ON THE FLOOR BOARDS WHENEVER IT RAINS. THE ONLY PLACE THE CAR LEAKS IS AT THE POINT WHERE THE HARD-TOP MEETS THE BODY OF THE CAR. THERE HAVE ALSO BEEN MULTIPLE ISSUES WHERE THE TRUNK DOES NOT LATCH PROPERLY WHEN THE TOP IS CLOSED. ALTHOUGH THE CAR IS ABLE TO BE DRIVEN, THE TRUNK IS UNABLE TO OPEN UNLESS THE HARD-TOP IS "DOWN" OR RETRACTED INTO THE TRUNK. Look up ODI 10726282 at NHTSA ↗ ODI 10307243 · 14,700 mi 2008 VW EOS I FOLLOWED BEHIND A CAR (TAXI) FROM A STOP LIGHT WHICH TURNED GREEN. THE CAB STOPPED SHORT TO LET OFF PASSENGERS IMMEDIATELY AFTER GREEN LIGHT. I WAS UNABLE TO STOP IN TIME TO AVOID A COLLISION. I WAS GOING LESS THAN 25 MPH AT THE TIME OF THE COLLISION. MY AIRBAGS DID NOT DEPLOY BUT A FIRE STARTED IN THE ENGINE AND IMMEDIATELY ENGULFED THE CAR. *TW Look up ODI 10307243 at NHTSA ↗ ODI 11011474 · 129,870 mi "TAKATA RECALL" DSG FAILURE Look up ODI 11011474 at NHTSA ↗
Electronic Stability Control (Esc)	43,880–101,000 mi	66,000 mi	11	ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗ ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10966278 · 50,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ABS MODULE FAILED TO FUNCTION. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF … Look up ODI 10966278 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11636020 Due to the cold weather I turned on the driver heated seat. I suddenly started feeling it extremely hot, I was wearing a quilted sweater. When I arrived at my work a coworker noticed that my sweater was burned from the back, it had a hole. Then I saw that the seat was burnt due to the extreme heat, the seat melted, it had three small holes and one bigger. I am just concerned that my car could’ve burned while I was driving, due to the malfunction of the heated seats. Look up ODI 11636020 at NHTSA ↗
2025-02	1	None	ODI 11640042 While driving, turned seat heater on, it overheated enough to burn the seat and my coat. No noticeable fire. Look up ODI 11640042 at NHTSA ↗
2025-03	1	None	ODI 11645817 In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that repla… Look up ODI 11645817 at NHTSA ↗
2025-04	1	None	ODI 11654642 I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so the drive could make sure they were not running over any small children on the ground and when that element fails and it falls on deaf ears here to make them fix that and their know faulty cameras, is the NHTSA going to take responsibility for the de… Look up ODI 11654642 at NHTSA ↗
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	1	None	ODI 11682476 · 80,000 mi The contact owns a 2014 Volkswagen EOS. The contact stated that while operating, a burning odor was present inside the cabin of the vehicle. Later, while operating the vehicle, the front driver's side seat became extremely hot, causing the driver's back and legs to become burned. The contact indicated that the burn injuries would later require medical treatment. The contact indicated that the sweater worn was also charred, and a small burn hole was present in the sweater. The contact discovered a burn hole and exposed heater filament on the bac… Look up ODI 11682476 at NHTSA ↗
2025-09	1	None	ODI 11685828 While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a colli… Look up ODI 11685828 at NHTSA ↗
2025-10	0	None	No examples available for this selection.
2025-11	1	None	ODI 11699382 · 72,245 mi The contact owns a 2008 Volkswagen EOS equipped with Goodyear Tires, Tire Line: Assurance A/S, Tire Size: 215-55/R16, DOT Number: (NA). While the contact’s son was driving approximately 60 MPH, there was an abnormal thumping sound coming from underneath the vehicle. After pulling over and inspecting the vehicle, the driver noticed a blowout of the front passenger’s side tire. The tire was replaced with the spare tire. The vehicle was taken back to the tire shop where the tire had been purchased approximately one year prior; however, there was n… Look up ODI 11699382 at NHTSA ↗
2025-12	1	None	ODI 11705233 When pushing the driver side seat belt into the buckle, it instantly unlatched buckles. Yea it can be inspected. If in a car accident the driver could be seriously injured or fatally injured. I contacted Germain Westerville, Ohio who informed me it’s not under warranty and it would be $500 - $600 dollars. Contacted corporate who said it’s out of warranty but will have a supervisor call my on December 16,2025 It has not been inspected by police or insurance, it’s the only car I have to drive not sure how police are going to respond to that. … Look up ODI 11705233 at NHTSA ↗
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	1	None	ODI 11725901 My airbag light came on my 2012 EOS and Vw dealer said it was a Clock Spring part issue causing it part number (5K0-953-569-AL) I mentioned this is a safety issue as it also disabled my horn on steering wheel and was pretty sure VW had a recall/bulletin or campaign on this issue. Appears for some odd reason VW didn’t have my vin [XXX] listed or flagged which I believe is a clear mistake. I am escalating this situation with VW and now here as my vehicle is having this same problem and needs listed as well. I strongly feel vw should replace th… Look up ODI 11725901 at NHTSA ↗
2026-04	2	None	ODI 11729062 · 150,000 mi The contact owns a 2009 Volkswagen Eos. The contact stated that while the vehicle was parked, the contact became aware of a persistent oil leak on the ground. The vehicle had undergone three separate repairs to resolve the failure, but the oil leak persisted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel was running lean. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000. Look up ODI 11729062 at NHTSA ↗ ODI 11732242 approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon as she got out the whole car caught fire. when they noticed the fire it had started near or under the passenger front seat, there was no warning lamps or any problems proir. The auto insurance company took the car and they said they inspected it but… Look up ODI 11732242 at NHTSA ↗
2026-05	1	None	ODI 11739271 Car randomly turning off/on. Key stuck in ignition, cannot turn off or on. Bouncing from on to accessory mode without user control. Vehicle was taken to dealership, VW North America has not been very helpful. Could have gotten into an accident as this occured in the road turning into a restaurant. No lights came on about this. Dealership has had car for 3+ weeks "waiting for parts". VW North America does not want to get involved. To kill the engine I had to pull the fuel pump fuse. Look up ODI 11739271 at NHTSA ↗
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2015: 0 complaints · 2016: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2015	0	0	0
2016	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2015	3	0	0
2016	4	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Air Bags	Power Train	Engine	Electrical System	Power Train:Automatic Transmission	Service Brakes	Unknown Or Other	Electronic Stability Control (Esc)
Air Bags	—	0	1 ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	14 ODI 11244948 · 27,000 mi -AIR BAG - REPEATED SENSOR FAILURE, WHICH ARE DISABLING THE AIR SAFETY SYSTEM. - FAILURE OF THE RED LED DASH DISPLAY (THE RED DISPLAY BOARDS HAVE A HISTORY OF FAILURE DUE TO 4 DEFECTIVE SOLDER ON THE CIRCUIT BOARD) WHICH MAKES THE OPERATOR UNAWARE THAT DOORS ARE NOT CLOSED AND LATCHED, SO THAT THE DOORS OPEN WITHOUT WARNING WITH THE VEHICLE IN MOTION. ALSO, LOSS OF VERIFICATION OF SHIFT LOCATION ( IS THE VEHICLE IN PARK-DRIVE-REVERSE) WHICH CAN CAUSE THE CAR TO MOVE WITHOUT WARNING. Look up ODI 11244948 at NHTSA ↗ ODI 10721174 · 19,000 mi GOT PASSENGER AIRBAG WARNING LIGHT. DEALER SAID IT WAS NOT A WARRANTY ITEM. COST WAS PROHIBITIVE TO US, SO WE ARE DOING WITHOUT. A GREAT SAFETY PROBLEM. Look up ODI 10721174 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	0	3 ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗ ODI 11390845 · 49,800 mi REPLACED ALL FOUR ABS WHEEL SENSORS. THE SENSORS EFFECTED ABS SYSTEM AND ALL EMERGENCY EQUIPMENT SUCH AS ALL AIRBAGS SRS DEALER ADVISED THAT THAT THIS HAS BEEN AN ISSUE WITH ALL MODELS IN THE VW LINE OF PRODUCTS.(GUNTHER VW OF DELRAY,FLORIDA( Look up ODI 11390845 at NHTSA ↗	6 ODI 11138782 · 56,200 mi LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED THE BRAKES, AND ATTEMPTED TO SOUND THE HORN TO ALERT THE OTHER MOTORIST TO AVOID COLLISION, HOWEVER THE CAR'S HORN FAILED. THE ACCIDENT WAS AVOIDED, BUT THE EXPERIENCE WAS UNNERVING. MY WIFE TOOK THE VEHICLE TO A LOCAL VW SERVICE CENTER ON 10/5/18… Look up ODI 11138782 at NHTSA ↗ ODI 11078445 · 79,000 mi I TOOK MY 2012 VW EOS TO THEM FOR A CLOCK SPRING FAILURE WHICH IS UNDER A RECALL. THEY TOLD ME THAT IT DID NOT FALL UNDER THE RECALL BECAUSE THEY PUT A DUST COVER OVER THE CLOCK SPRING IN 2015. I TOLD THE THAT THERE IS NO WAY THE MECHANIC WHO DID THE WORK COULD GUARANTEE THAT NO DEBRIS GOT INTO THE CLOCK SPRING DURING THE 3 YEARS PRIOR TO THE DUST COVER BEING INSTALLED. I ALSO TOLD THEM THAT THE FEDS OPENED ANOTHER INVESTIGATION IN OCT 2017 FOR VW NOT DOING ENOUGH TO FIX THE PROBLEM WITH THE POORLY DESIGNED PART IN 2015. I TOLD THE MANAGER AT … Look up ODI 11078445 at NHTSA ↗ ODI 11645817 In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that repla… Look up ODI 11645817 at NHTSA ↗	2 ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗
Power Train	0	—	5 ODI 10735758 · 101,841 mi FIRST INCIDENT (MANY MORE TO FOLLOW) OCCURRED WHILE DRIVING DOWNHILL ON HIGHWAY. THE ENTIRE DASH PANEL APPEARED TO HAVE GONE HAYWIRE AND THEN CAR JUST TURNED OFF. COASTED OFF OF THE ROAD AND WAS TOWED DOWN THE HILL. CHARGED THE BATTERY AND IT STARTED JUST FINE, FOR ABOUT 20 MILES, THEN THE SAME THING OCCURRED AND CAR TURNED OFF. HAD CAR TOWED TO DEALERSHIP, AFTER DIAGNOSIS, HAD FUEL PUMP, FUEL PRESSURE REGULATOR AND GASKET REPLACED. DURING THEIR TEST DRIVE, CAR STALLED OUT AGAIN. HAD TO ALSO REPLACE ALTERNATOR, FREEWHEEL PULLEY AND BATTER… Look up ODI 10735758 at NHTSA ↗ ODI 10776184 · 100,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE VEHICLE DROVE ROUGHLY AND HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE THE FAILURE. ON ANOTHER OCCASION, WHILE AT A STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE ACCELERATOR PEDAL REQUIRED EXCESSIVE FORCE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE… Look up ODI 10776184 at NHTSA ↗ ODI 10455902 · 11,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS REPLACED A PART IN THE TRANSMISSION, BUT THE CONTACT WAS NOT AWARE OF WHICH PART WAS REPLACED. TH… Look up ODI 10455902 at NHTSA ↗	5 ODI 11172169 · 14,700 mi EVEN THOUGH THE CAR IS IN DRIVE IT WILL GO DOWN I FEEL BACKWARDS THIS IS GOING TO CAUSE ACCIDENTS. THE ELECTRIC WINDOWS GO UP AND DOWN CONTINUOUSLY YES, THIS IS A KNOWN ISSUE BUT THEY REFUSED TO FIX THIS THE DISTRACTION IS GOING TO CAUSE PEOPLE ACCIDENTS. THIS MAKES TEXTING WHILE DRIVING SEEM LIKE A SAFE WAY TO BEHAVE. Look up ODI 11172169 at NHTSA ↗ ODI 11432683 While in drive, the car jumps out of gear and PRNDS lights are illuminated. The car is no longer able to put back in gear and is idle. Look up ODI 11432683 at NHTSA ↗ ODI 11399804 · 4 mi ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR. Look up ODI 11399804 at NHTSA ↗	0	0	0	1 ODI 11279297 · 25 mi MY CAR DOESN'T ALWAYS GO IN REVERSE. THE REM PANEL SIGNAL GOES FROM 0-5 IN MINUTES BUT FEELS LIKE IT'S STALLED. THE ENGINE LIGHT IS ALWAYS ON. I READ THAT THERE HAS BEEN A RECALL BECAUSE OF A GEAR MALFUNCTION. AND AN EXTENDED WARRANTY FOR CARS UP TO 10YEARS OLD OR 100,000 MILES. I FIT INTO THIS CATEGORY. THIS HAPPENS WHEN I START THE CAR AND STOP AT A STOP SIGN. I'VE TAKEN MY CAR TO VW DEALERSHIPS AND PRIVATE DEALERS AND THEY CAN'T SEEM TO FIGURE IT OUT. Look up ODI 11279297 at NHTSA ↗
Engine	1 ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	5 ODI 10735758 · 101,841 mi FIRST INCIDENT (MANY MORE TO FOLLOW) OCCURRED WHILE DRIVING DOWNHILL ON HIGHWAY. THE ENTIRE DASH PANEL APPEARED TO HAVE GONE HAYWIRE AND THEN CAR JUST TURNED OFF. COASTED OFF OF THE ROAD AND WAS TOWED DOWN THE HILL. CHARGED THE BATTERY AND IT STARTED JUST FINE, FOR ABOUT 20 MILES, THEN THE SAME THING OCCURRED AND CAR TURNED OFF. HAD CAR TOWED TO DEALERSHIP, AFTER DIAGNOSIS, HAD FUEL PUMP, FUEL PRESSURE REGULATOR AND GASKET REPLACED. DURING THEIR TEST DRIVE, CAR STALLED OUT AGAIN. HAD TO ALSO REPLACE ALTERNATOR, FREEWHEEL PULLEY AND BATTER… Look up ODI 10735758 at NHTSA ↗ ODI 10776184 · 100,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE VEHICLE DROVE ROUGHLY AND HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS NOT ABLE TO REPLICATE THE FAILURE. ON ANOTHER OCCASION, WHILE AT A STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THE ACCELERATOR PEDAL REQUIRED EXCESSIVE FORCE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE… Look up ODI 10776184 at NHTSA ↗ ODI 10455902 · 11,000 mi TL* THE CONTACT OWNS A 2010 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT NOTICED A RUMBLING NOISE AND A SPEED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT A PIECE OF METAL UNDER THE HOOD BECAME LOOSE AND WAS CAUSING THE NOISE. THE FAILURE CONTINUED AFTER THE REMOVAL OF THE METAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIANS REPLACED A PART IN THE TRANSMISSION, BUT THE CONTACT WAS NOT AWARE OF WHICH PART WAS REPLACED. TH… Look up ODI 10455902 at NHTSA ↗	—	7 ODI 11340720 · 80,000 mi TL* THE CONTACT OWNS A 2008 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE VEHICLE CONSUMED A QUART OF OIL EVERY MONTH. THE CONTACT ALSO STATED AFTER CHANGING THE BATTERY, THE ECM HAD TO BE RE-FLASHED. THE CONTACT STATED THE REAR DOOR WARNING LIGHT WAS ILLUMINATED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,000. Look up ODI 11340720 at NHTSA ↗ ODI 10463367 · 114,500 mi CHECK ENGINE LIGHT CAME ON, WHEN TAKEN TO DEALERSHIP THEY SAY I HAVE A FAULTY INTAKE MANIFOLD RUNNER AND IT NEEDS TO BE REPLACED. IF NOT THE VEHICLE MAY/WILL STALL. THIS SAME PART WAS RECALLED IN THE 2006-2008 MODELS OF THIS VEHICLE AND SEVERAL OTHERS. ARE THE 2009 MODELS AFFECTED? THE VEHICLE HAS BEEN MAINTAINED ALL MAINTENANCE HAS BEEN DONE TO MANUFACTURERS RECOMMENDATIONS. *TR Look up ODI 10463367 at NHTSA ↗ ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗	0	1 ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	4 ODI 11732242 approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon as she got out the whole car caught fire. when they noticed the fire it had started near or under the passenger front seat, there was no warning lamps or any problems proir. The auto insurance company took the car and they said they inspected it but… Look up ODI 11732242 at NHTSA ↗ ODI 11362576 · 96,000 mi THE CAR GEAR PRNDS FLASHES. THE CAR DOESNT DO INTO GEAR. WHEN PUT IN REVERSE, THE CAR STAYS IN NEUTRAL. VERY DANGEROUS SITUATIONS CAN ARISE IN THE HIGHWAY SOMETIMES THE CAR FAILS. NEEDS TO BE RESTARTED. Look up ODI 11362576 at NHTSA ↗ ODI 10986061 · 3 mi I WAS TRYING TO MERGE ONTO EXPRESSWAY TRAFFIC AND WHEN I PUSHED ON THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT CREATED AN UNSAFE SITUATION WHERE I HAD TO HIT THE BRAKES AND LET THE TRAFFIC PASS BY, THEN I PUT THE CAR IN MANUAL SHIFT SO THAT I COULD ACCELERATE ENOUGH TO MERGE WITH TRAFFIC. THE INABILITY TO CONTROL THE SPEED OF THE VEHICLE DUE TO NO RESPONSE FROM THE ENGINE HAPPENS USUALLY AROUND SPEEDS OF 55 TO 65 MILES AN HOUR. I HAVE NOTICED THAT THE CAR HAS A DELAY THAT TAKES 1 OR 2 SECONDS WHEN GAS PEDAL IS PRESSED AND CAR START SHAKING. TH… Look up ODI 10986061 at NHTSA ↗	4 ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗ ODI 11078965 · 111,000 mi TIMING CHAIN TENSIONER SYSTEM FAILURE I'M REACHING OUT IN REGARDS TO LEGAL ADVICE REGARDING TIMING CHAIN TENSIONER SYSTEM FAILURE ON MY 2009 VOLKSWAGEN EOS. WHILE TRAVELING WITH MY TWO YOUNG SONS FOR THEIR SPRING BREAK, MY CAR COMPLETELY FAILED (WHILE IN-MOTION), PUTTING BOTH MY LIFE AND THE LIVES OF MY TWO CHILDREN IN HARM'S WAY. THE TIME AND RESOURCES SPENT GETTING MY CAR TOWED TO THE MECHANIC, EMOTIONAL TRAUMA/STRESS, AND LOSS IN PRODUCTIVITY HAS BEEN A BLOW FOR MY FAMILY- NOT TO MENTION THE COST TO REPAIR (WHICH I HAVE YET TO RECEIVE THE… Look up ODI 11078965 at NHTSA ↗
Electrical System	14 ODI 11244948 · 27,000 mi -AIR BAG - REPEATED SENSOR FAILURE, WHICH ARE DISABLING THE AIR SAFETY SYSTEM. - FAILURE OF THE RED LED DASH DISPLAY (THE RED DISPLAY BOARDS HAVE A HISTORY OF FAILURE DUE TO 4 DEFECTIVE SOLDER ON THE CIRCUIT BOARD) WHICH MAKES THE OPERATOR UNAWARE THAT DOORS ARE NOT CLOSED AND LATCHED, SO THAT THE DOORS OPEN WITHOUT WARNING WITH THE VEHICLE IN MOTION. ALSO, LOSS OF VERIFICATION OF SHIFT LOCATION ( IS THE VEHICLE IN PARK-DRIVE-REVERSE) WHICH CAN CAUSE THE CAR TO MOVE WITHOUT WARNING. Look up ODI 11244948 at NHTSA ↗ ODI 10721174 · 19,000 mi GOT PASSENGER AIRBAG WARNING LIGHT. DEALER SAID IT WAS NOT A WARRANTY ITEM. COST WAS PROHIBITIVE TO US, SO WE ARE DOING WITHOUT. A GREAT SAFETY PROBLEM. Look up ODI 10721174 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	5 ODI 11172169 · 14,700 mi EVEN THOUGH THE CAR IS IN DRIVE IT WILL GO DOWN I FEEL BACKWARDS THIS IS GOING TO CAUSE ACCIDENTS. THE ELECTRIC WINDOWS GO UP AND DOWN CONTINUOUSLY YES, THIS IS A KNOWN ISSUE BUT THEY REFUSED TO FIX THIS THE DISTRACTION IS GOING TO CAUSE PEOPLE ACCIDENTS. THIS MAKES TEXTING WHILE DRIVING SEEM LIKE A SAFE WAY TO BEHAVE. Look up ODI 11172169 at NHTSA ↗ ODI 11432683 While in drive, the car jumps out of gear and PRNDS lights are illuminated. The car is no longer able to put back in gear and is idle. Look up ODI 11432683 at NHTSA ↗ ODI 11399804 · 4 mi ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR. Look up ODI 11399804 at NHTSA ↗	7 ODI 11340720 · 80,000 mi TL* THE CONTACT OWNS A 2008 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE VEHICLE CONSUMED A QUART OF OIL EVERY MONTH. THE CONTACT ALSO STATED AFTER CHANGING THE BATTERY, THE ECM HAD TO BE RE-FLASHED. THE CONTACT STATED THE REAR DOOR WARNING LIGHT WAS ILLUMINATED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,000. Look up ODI 11340720 at NHTSA ↗ ODI 10463367 · 114,500 mi CHECK ENGINE LIGHT CAME ON, WHEN TAKEN TO DEALERSHIP THEY SAY I HAVE A FAULTY INTAKE MANIFOLD RUNNER AND IT NEEDS TO BE REPLACED. IF NOT THE VEHICLE MAY/WILL STALL. THIS SAME PART WAS RECALLED IN THE 2006-2008 MODELS OF THIS VEHICLE AND SEVERAL OTHERS. ARE THE 2009 MODELS AFFECTED? THE VEHICLE HAS BEEN MAINTAINED ALL MAINTENANCE HAS BEEN DONE TO MANUFACTURERS RECOMMENDATIONS. *TR Look up ODI 10463367 at NHTSA ↗ ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗	—	2 ODI 10373330 · 5,843 mi I HAVE HAD A 2008 EOS FOR LESS THAN 3 YEARS. I STARTED HAVING PROBLEMS WITH THE CAR AFTER 4 MONTHS, IT HAS HAD SEVERAL REPAIRS INCLUDING ELECTRICAL SEAT NOT WORKING PROPERLY, LEAKS IN WINDOW, CHEAP MATERIALS FALLING OFF NEEDING REPLACEMENT, BRAKES NEEDING SOONER THAN MOST CARS (BRAKES ARE VERY LONG,TAKES FOREVER TO COME TO STOP). AT ABOUT 1YR I STARTED HAVING MAJOR PROBLEMS WITH HOW IT DROVE. IT HAS BEEN IN AND OUT OF THE SHOP, ONE TIME IT WAS IN FOR ONE MONTH! IT HAS HAD PROBLEMS WITH LURCHING, SURGING, JERKING AND LACK OF POWER WHEN ACCELE… Look up ODI 10373330 at NHTSA ↗ ODI 10276563 · 56 mi 2009 VW EOS - TRANSMISSION FAILURE IN 56 MILES. MECHATRONICS MODULE FAILURE CLAIMED BY SERVICE DEPT. *TR Look up ODI 10276563 at NHTSA ↗	8 ODI 10778731 · 82,500 mi INTERMITTENT BRAKE,ABS AND TRACTION CONTROL LIGHTS COME ON WHILE DRIVING. Look up ODI 10778731 at NHTSA ↗ ODI 10906762 · 34,652 mi FIRST THING TO GO ON THIS CAR WAS THE CLUTCH PACK COULD HEAR CLANKING NOISE WHEN I WAS SLOWING DOWN...HAD TO REPLACE.. NEXT CAME THE FAILED INJECTOR..I WAS DRIVING THE CAR SMOKE STARTED COMING OUT OF THE ENGINE AND THE EXCHUSHED PIPE CAR ALMOST CAUGHT ON FIRE FUEL HAD LEADED ALL OVER MY ENGINE ..NOW THE ABS UNIT NEEDS TO BE REPAIRED THEY WANT $2,600.00.. ..MY CAR HAS 34,000.00 MILES ON IT...THE INSIDE OF MY DOORS ARE PEELING...THEY WANT ANOTHER $1,000.00 FOR THAT ! ..&THE ROOF GETS STUCK HALF WAY WHEN ITS REALLY HOT! Look up ODI 10906762 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	7 ODI 11254040 I HAVE TWIN DAUGHTERS THAT WERE 17 YRS. LAST YR. I AM A SINGLE MOM. I BOUGHT THIS CAR OFF A CRAIGSLIST AD. WHEN MY DAUGHTER & I WENT & LOOKED AT IT I LOOKED TO SEE IF IT HAD EVER BEEN WRECKED IT HAD NO REPORT OF THAT. THE PERSON THAT SOLD IT TO ME SAID THE CONVERTIBLE DIDN'T GO DOWN BECAUSE HE DIDN'T HAVE THE KEY, I HAD NO IDEA THAT IT HAD 33 COMPLAINTS FILED ON IT, AND IT WOULD BE LEAKING WATER FILLING THE FLOOR BOARDS 2-3"EVERY TIME IT STORMED. I ALSO DIDN'T KNOW THAT THE PERSON THAT BOUGHT IT BRAND NEW WAS HIT BY A ICE TRUCK WHO ROLLED OVER … Look up ODI 11254040 at NHTSA ↗ ODI 11157155 · 130,000 mi I HAVE A EPC LIGHT THAT GOES OFF AND ON AND REDUCES THE POWER AND SPEED TO 10 MPH SOMETIMES NOT ABLE TO GET GOING PLUS ENGINE LIGHT ALSO POPS ON I ALMOST GOT REAR ENDED BECAUSE OF THESE LIGHTS Look up ODI 11157155 at NHTSA ↗ ODI 11138782 · 56,200 mi LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED THE BRAKES, AND ATTEMPTED TO SOUND THE HORN TO ALERT THE OTHER MOTORIST TO AVOID COLLISION, HOWEVER THE CAR'S HORN FAILED. THE ACCIDENT WAS AVOIDED, BUT THE EXPERIENCE WAS UNNERVING. MY WIFE TOOK THE VEHICLE TO A LOCAL VW SERVICE CENTER ON 10/5/18… Look up ODI 11138782 at NHTSA ↗	3 ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗ ODI 10991382 · 142,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE STARTING THE VEHICLE, THE ABS INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE SPEEDOMETER AND HORN BECAME INOPERABLE RANDOMLY. THE VEHICLE WAS TAKEN TO SERRA VOLKSWAGEN WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY DUE TO THE VEHICLE'S PRE-EXISTING ISSUES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER INFORMED THE CONTACT THAT THE CODES COULD NOT BE READ CORRECTLY USING THE DIAGNO… Look up ODI 10991382 at NHTSA ↗
Power Train:Automatic Transmission	0	0	0	2 ODI 10373330 · 5,843 mi I HAVE HAD A 2008 EOS FOR LESS THAN 3 YEARS. I STARTED HAVING PROBLEMS WITH THE CAR AFTER 4 MONTHS, IT HAS HAD SEVERAL REPAIRS INCLUDING ELECTRICAL SEAT NOT WORKING PROPERLY, LEAKS IN WINDOW, CHEAP MATERIALS FALLING OFF NEEDING REPLACEMENT, BRAKES NEEDING SOONER THAN MOST CARS (BRAKES ARE VERY LONG,TAKES FOREVER TO COME TO STOP). AT ABOUT 1YR I STARTED HAVING MAJOR PROBLEMS WITH HOW IT DROVE. IT HAS BEEN IN AND OUT OF THE SHOP, ONE TIME IT WAS IN FOR ONE MONTH! IT HAS HAD PROBLEMS WITH LURCHING, SURGING, JERKING AND LACK OF POWER WHEN ACCELE… Look up ODI 10373330 at NHTSA ↗ ODI 10276563 · 56 mi 2009 VW EOS - TRANSMISSION FAILURE IN 56 MILES. MECHATRONICS MODULE FAILURE CLAIMED BY SERVICE DEPT. *TR Look up ODI 10276563 at NHTSA ↗	—	0	0	0
Service Brakes	3 ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗ ODI 11390845 · 49,800 mi REPLACED ALL FOUR ABS WHEEL SENSORS. THE SENSORS EFFECTED ABS SYSTEM AND ALL EMERGENCY EQUIPMENT SUCH AS ALL AIRBAGS SRS DEALER ADVISED THAT THAT THIS HAS BEEN AN ISSUE WITH ALL MODELS IN THE VW LINE OF PRODUCTS.(GUNTHER VW OF DELRAY,FLORIDA( Look up ODI 11390845 at NHTSA ↗	0	1 ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	8 ODI 10778731 · 82,500 mi INTERMITTENT BRAKE,ABS AND TRACTION CONTROL LIGHTS COME ON WHILE DRIVING. Look up ODI 10778731 at NHTSA ↗ ODI 10906762 · 34,652 mi FIRST THING TO GO ON THIS CAR WAS THE CLUTCH PACK COULD HEAR CLANKING NOISE WHEN I WAS SLOWING DOWN...HAD TO REPLACE.. NEXT CAME THE FAILED INJECTOR..I WAS DRIVING THE CAR SMOKE STARTED COMING OUT OF THE ENGINE AND THE EXCHUSHED PIPE CAR ALMOST CAUGHT ON FIRE FUEL HAD LEADED ALL OVER MY ENGINE ..NOW THE ABS UNIT NEEDS TO BE REPAIRED THEY WANT $2,600.00.. ..MY CAR HAS 34,000.00 MILES ON IT...THE INSIDE OF MY DOORS ARE PEELING...THEY WANT ANOTHER $1,000.00 FOR THAT ! ..&THE ROOF GETS STUCK HALF WAY WHEN ITS REALLY HOT! Look up ODI 10906762 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	0	—	1 ODI 11521427 Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. VW will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed. Look up ODI 11521427 at NHTSA ↗	8 ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10966278 · 50,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ABS MODULE FAILED TO FUNCTION. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF … Look up ODI 10966278 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗
Unknown Or Other	6 ODI 11138782 · 56,200 mi LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED THE BRAKES, AND ATTEMPTED TO SOUND THE HORN TO ALERT THE OTHER MOTORIST TO AVOID COLLISION, HOWEVER THE CAR'S HORN FAILED. THE ACCIDENT WAS AVOIDED, BUT THE EXPERIENCE WAS UNNERVING. MY WIFE TOOK THE VEHICLE TO A LOCAL VW SERVICE CENTER ON 10/5/18… Look up ODI 11138782 at NHTSA ↗ ODI 11078445 · 79,000 mi I TOOK MY 2012 VW EOS TO THEM FOR A CLOCK SPRING FAILURE WHICH IS UNDER A RECALL. THEY TOLD ME THAT IT DID NOT FALL UNDER THE RECALL BECAUSE THEY PUT A DUST COVER OVER THE CLOCK SPRING IN 2015. I TOLD THE THAT THERE IS NO WAY THE MECHANIC WHO DID THE WORK COULD GUARANTEE THAT NO DEBRIS GOT INTO THE CLOCK SPRING DURING THE 3 YEARS PRIOR TO THE DUST COVER BEING INSTALLED. I ALSO TOLD THEM THAT THE FEDS OPENED ANOTHER INVESTIGATION IN OCT 2017 FOR VW NOT DOING ENOUGH TO FIX THE PROBLEM WITH THE POORLY DESIGNED PART IN 2015. I TOLD THE MANAGER AT … Look up ODI 11078445 at NHTSA ↗ ODI 11645817 In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that repla… Look up ODI 11645817 at NHTSA ↗	0	4 ODI 11732242 approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon as she got out the whole car caught fire. when they noticed the fire it had started near or under the passenger front seat, there was no warning lamps or any problems proir. The auto insurance company took the car and they said they inspected it but… Look up ODI 11732242 at NHTSA ↗ ODI 11362576 · 96,000 mi THE CAR GEAR PRNDS FLASHES. THE CAR DOESNT DO INTO GEAR. WHEN PUT IN REVERSE, THE CAR STAYS IN NEUTRAL. VERY DANGEROUS SITUATIONS CAN ARISE IN THE HIGHWAY SOMETIMES THE CAR FAILS. NEEDS TO BE RESTARTED. Look up ODI 11362576 at NHTSA ↗ ODI 10986061 · 3 mi I WAS TRYING TO MERGE ONTO EXPRESSWAY TRAFFIC AND WHEN I PUSHED ON THE ACCELERATOR THE CAR WAS UNRESPONSIVE. IT CREATED AN UNSAFE SITUATION WHERE I HAD TO HIT THE BRAKES AND LET THE TRAFFIC PASS BY, THEN I PUT THE CAR IN MANUAL SHIFT SO THAT I COULD ACCELERATE ENOUGH TO MERGE WITH TRAFFIC. THE INABILITY TO CONTROL THE SPEED OF THE VEHICLE DUE TO NO RESPONSE FROM THE ENGINE HAPPENS USUALLY AROUND SPEEDS OF 55 TO 65 MILES AN HOUR. I HAVE NOTICED THAT THE CAR HAS A DELAY THAT TAKES 1 OR 2 SECONDS WHEN GAS PEDAL IS PRESSED AND CAR START SHAKING. TH… Look up ODI 10986061 at NHTSA ↗	7 ODI 11254040 I HAVE TWIN DAUGHTERS THAT WERE 17 YRS. LAST YR. I AM A SINGLE MOM. I BOUGHT THIS CAR OFF A CRAIGSLIST AD. WHEN MY DAUGHTER & I WENT & LOOKED AT IT I LOOKED TO SEE IF IT HAD EVER BEEN WRECKED IT HAD NO REPORT OF THAT. THE PERSON THAT SOLD IT TO ME SAID THE CONVERTIBLE DIDN'T GO DOWN BECAUSE HE DIDN'T HAVE THE KEY, I HAD NO IDEA THAT IT HAD 33 COMPLAINTS FILED ON IT, AND IT WOULD BE LEAKING WATER FILLING THE FLOOR BOARDS 2-3"EVERY TIME IT STORMED. I ALSO DIDN'T KNOW THAT THE PERSON THAT BOUGHT IT BRAND NEW WAS HIT BY A ICE TRUCK WHO ROLLED OVER … Look up ODI 11254040 at NHTSA ↗ ODI 11157155 · 130,000 mi I HAVE A EPC LIGHT THAT GOES OFF AND ON AND REDUCES THE POWER AND SPEED TO 10 MPH SOMETIMES NOT ABLE TO GET GOING PLUS ENGINE LIGHT ALSO POPS ON I ALMOST GOT REAR ENDED BECAUSE OF THESE LIGHTS Look up ODI 11157155 at NHTSA ↗ ODI 11138782 · 56,200 mi LAST WEEK, WHILE TURNING INTO OUR DRIVEWAY, THE STEERING WHEEL MADE A SOUND LIKE RUBBER GRINDING. IMMEDIATELY, AN ERROR MESSAGE APPEARED INDICATING AN AIRBAG FAILURE. THE FOLLOWING DAY, WHILE DRIVING ON A 4-LANE HIGHWAY, ANOTHER VEHICLE BEGAN A LANE CHANGE WHILE I WAS IN ITS BLIND SPOT. I APPLIED THE BRAKES, AND ATTEMPTED TO SOUND THE HORN TO ALERT THE OTHER MOTORIST TO AVOID COLLISION, HOWEVER THE CAR'S HORN FAILED. THE ACCIDENT WAS AVOIDED, BUT THE EXPERIENCE WAS UNNERVING. MY WIFE TOOK THE VEHICLE TO A LOCAL VW SERVICE CENTER ON 10/5/18… Look up ODI 11138782 at NHTSA ↗	0	1 ODI 11521427 Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. VW will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed. Look up ODI 11521427 at NHTSA ↗	—	0
Electronic Stability Control (Esc)	2 ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	1 ODI 11279297 · 25 mi MY CAR DOESN'T ALWAYS GO IN REVERSE. THE REM PANEL SIGNAL GOES FROM 0-5 IN MINUTES BUT FEELS LIKE IT'S STALLED. THE ENGINE LIGHT IS ALWAYS ON. I READ THAT THERE HAS BEEN A RECALL BECAUSE OF A GEAR MALFUNCTION. AND AN EXTENDED WARRANTY FOR CARS UP TO 10YEARS OLD OR 100,000 MILES. I FIT INTO THIS CATEGORY. THIS HAPPENS WHEN I START THE CAR AND STOP AT A STOP SIGN. I'VE TAKEN MY CAR TO VW DEALERSHIPS AND PRIVATE DEALERS AND THEY CAN'T SEEM TO FIGURE IT OUT. Look up ODI 11279297 at NHTSA ↗	4 ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗ ODI 11078965 · 111,000 mi TIMING CHAIN TENSIONER SYSTEM FAILURE I'M REACHING OUT IN REGARDS TO LEGAL ADVICE REGARDING TIMING CHAIN TENSIONER SYSTEM FAILURE ON MY 2009 VOLKSWAGEN EOS. WHILE TRAVELING WITH MY TWO YOUNG SONS FOR THEIR SPRING BREAK, MY CAR COMPLETELY FAILED (WHILE IN-MOTION), PUTTING BOTH MY LIFE AND THE LIVES OF MY TWO CHILDREN IN HARM'S WAY. THE TIME AND RESOURCES SPENT GETTING MY CAR TOWED TO THE MECHANIC, EMOTIONAL TRAUMA/STRESS, AND LOSS IN PRODUCTIVITY HAS BEEN A BLOW FOR MY FAMILY- NOT TO MENTION THE COST TO REPAIR (WHICH I HAVE YET TO RECEIVE THE… Look up ODI 11078965 at NHTSA ↗	3 ODI 10918906 · 99,000 mi I PURCHASED MY 2009 VW EOS FROM A DEALERISHIP "AS-IS" AND I HAVE HAD TO REPLACE THE MAF SENSOR, THROTTLEBODY HAD TO BE SERVICED WITH IN THE FIRST YEAR OF OWNING. OIL LEAKING FROM ENGINE ONTO THE WATER PUMP. NOW, THE ABS AND TRACTION ELECTRICAL SYSTEM IS COMPLETELY MESSED UP AND I CAN'T DRIVE IT. ESTIMATION OF $2500 WORTH OF WORK. Look up ODI 10918906 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗ ODI 10991382 · 142,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE STARTING THE VEHICLE, THE ABS INDICATOR REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE SPEEDOMETER AND HORN BECAME INOPERABLE RANDOMLY. THE VEHICLE WAS TAKEN TO SERRA VOLKSWAGEN WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY DUE TO THE VEHICLE'S PRE-EXISTING ISSUES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER INFORMED THE CONTACT THAT THE CODES COULD NOT BE READ CORRECTLY USING THE DIAGNO… Look up ODI 10991382 at NHTSA ↗	0	8 ODI 10956816 · 80,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA… Look up ODI 10956816 at NHTSA ↗ ODI 10966278 · 50,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE ABS MODULE FAILED TO FUNCTION. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF … Look up ODI 10966278 at NHTSA ↗ ODI 10981260 · 42,000 mi TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT CLUSTER MALFUNCTIONED AND FAILED TO WORK PROPERLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING AND THE ABS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. THE CONSUMER REFERENCED THE AIRBAG RECALL STATING THAT THE MANUFATURER REFUS… Look up ODI 10981260 at NHTSA ↗	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Warning lights and dashboard alerts

33 mentions · 7.8% of complaints

Median mileage: 50,000 mi (27 usable records).

ODI 10346750 · 73,000 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED THE VEHICLE WOULD SPORADICALLY STALL. WHEN THE FAILURE WOULD OCCUR, THE WARNING LIGHTS WOULD INTERMITTENTLY ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CONTACT INQUIRED WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE MANUFACTURE…

Look up ODI 10346750 at NHTSA ↗

ODI 10361631 · 38,000 mi

TL* THE CONTACT OWNS 2007 VOLKSWAGEN EOS. THE CONTACT STARTED THE VEHICLE AND THE LOW OIL LIGHT WAS ILLUMINATED. THE STEERING WHEEL WAS ALSO EXTREMELY TIGHT AND DIFFICULT TO TURN. THE VEHICLE WAS RESTARTED AFTER ONE HOUR. THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE STEERING WHEEL RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND…

Look up ODI 10361631 at NHTSA ↗

ODI 10436195 · 23,000 mi

I WAS DRIVING OUT OF MY DRIVEWAY, GOING ABOUT 10 MPH, FOR LESS THAN 100 YARDS AND THE RED WARNING LIGHTS CAME ON INDICATING "ENGINE FAILURE", "DO NOT DRIVE THE VEHICLE"! I DROVE HOME AND TURNED OFF THE IGNITION AND CALLED VW DEALER TO HAVE THE VEHICLE TOWED. *TR

Look up ODI 10436195 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

32 mentions · 7.5% of complaints

Median mileage: 57,000 mi (32 usable records).

ODI 10346750 · 73,000 mi

Look up ODI 10346750 at NHTSA ↗

ODI 11023839 · 83,000 mi

TRAVELING DOWN THE ROAD AT 60MPH, THE ENGINE SUDDENLY LOST POWER AND THE TACHOMETER REDLINED BEFORE IT DROPPED INTO FIRST GEAR. THE EPC LIGHT CAME ON. MY WIFE WAS DRIVING. I GOT IN AND THE LIGHT WAS OUT, SO I DROVE FOR FIVE MINUTES AND THE LIGHT CAME ON AND I LOST POWER ON THE HIGHWAY AT 65MPH -- SAME ISSUE WITH TACH. I PULLED OVER TO THE SIDE OF THE ROAD AND TOOK IT TO THE NEAREST MECHANIC SHOP. IT IS STILL AT THE SHOP AS THEY ARE TRYING TO TROUBLESHOOT. NOTICED THAT VW PUT OUT A TECH BULLETIN IN 2009 (15 09 03 DEC. 16, 2009 2015153 SUPERSE…

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ODI 11397742 · 113,000 mi

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE MADE A LOUD SOUND AND WHITE SMOKE EMERGED FROM THE EXHAUST PIPE. THE CONTACT STATED WHILE PULLING OVER TO THE SIDE OF THE ROAD, THE VEHICLE STALLED. THE CONTACT STATED SHE WAITED 30 MINUTES TO RESTART THE VEHICLE AND DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE WHITE SMOKE COMING FROM THE EXHAUST RECURRED. THE CONTACT STATED SHE TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FA…

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Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Hard or delayed shifting

29 mentions · 6.8% of complaints

Median mileage: 28,000 mi (29 usable records).

ODI 10279044 · 15,000 mi

FROM A STAND STILL, CAR LURCHES FORWARD WHEN RELEASING BRAKES AND APPLYING THROTTLE. *TR

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ODI 10825735 · 96,000 mi

I WAS ON THE HIGHWAY AFTER MY CAR HAD BEEN SITTING ALL DAY FOR WORK AFTER ABOUT 20 MILES OF DRIVING AT ABOUT 65-70 MPH THE CAR SUDDENLY SHIFTED OUT OF GEAR AND RED LINED FOR A FEW SECONDS UNTIL I REALIZED I HAD THE CRUISE SET. ONCE I GOT THAT TURNED OFF THE CAR THEN SHIFTED BACK INTO FIRST GEAR AUTOMATICALLY AND JERKED HORRIBLY TRYING TO SLOW ITSELF DOWN. SO THANKFUL TRUCKERS WHERE NOT BEHIND ME! I SHIFTED THE CAR INTO NEUTRAL AND GOT IT TO THE SIDE OF THE ROAD. AFTER A VERY COSTLY TRANSPORT BACK TO THE DEALER DUE TO ME WORKING OUT OF TOWN THE …

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ODI 10276168 · 12,000 mi

DSG TRANSMISSION IN 2008 VW EOS BEGAN LURCHING/HESITATING AND DROPPING INTO NEUTRAL AT 12,000 MI. BY 15,000 MI. CAR COULDN'T BE DRIVEN IN BUMPER TO BUMPER TRAFFIC WITHOUT BUCKING LIKE A BRONCO. SEVERAL TIMES WHEN MERGING AT HIGHWAY SPEEDS, CAR WOULD LOSE COMPLETE POWER AS THE TRANS SHIFTED TO NEUTRAL WITHOUT WARNING. BACKING UP, ESPECIALLY WITH ANY INCLINE, WAS ANOTHER LURCHING AFFAIR, MUCH LIKE A NEW DRIVER ATTEMPTING TO DRIVE A MANUAL TRANS FOR THE FIRST TIME. TAKING OF FROM A STOPLIGHT WAS HIT OR MISS. CAR WOULD LURCH AND HESITATE…

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Matching rule

Brake response concerns

3 mentions · 0.7% of complaints

Median mileage: 94,500 mi (2 usable records).

ODI 10956816 · 80,000 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN T-BONED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FA…

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ODI 11551092

I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN I…

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ODI 11389560 · 109,000 mi

ESP/ABS ERROR. LIGHTS ON. I ALMOST CRASHED INTO SOMEONE'S CAR DUE TO MY ABS BRAKES FAILING ON ME. I WAS ON THE HIGHWAY DRIVING APPROXIMATELY 75 MILES PER HOUR. CAME UP ON A TRAFFIC JAM AT A STAND STILL. SCARIEST MOMENT OF MY LIFE. THOUGH I WAS GOING TO DIE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY.

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Matching rule

Oil consumption or dilution

3 mentions · 0.7% of complaints

Median mileage: 74,500 mi (2 usable records).

ODI 10354309

ATTORNEY WRITES IN REGARDS TO LEMON LAW ON BEHALF OF A CLIENT *TGW THE VEHICLE WAS BURNING OIL AND IT WAS DETERMINED IT WAS NECESSARY TO REPLACE THE O RINGS. AFTER A WEEK AT THE DEALERSHIP, THE VEHICLE WAS RETURNED TO THE CONSUMER. THE VERY NEXT DAY, THE VEHICLE WOULD NOT START AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS LEAKING GAS. IT APPEARED THE O RING WAS TORN AND ALL FOUR O RINGS WERE REPLACED. THERE WAS A WATER LEAK INSIDE THE VEHICLE. THE DEALER ORDERED A SPECIAL ADHESIVE/SEALANT FOR THE CONVERTIBLE TOP. THE MASTER SWITCH THAT RAI…

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ODI 10354884 · 39,000 mi

2007 EOS PURCHASED APRIL 2010. FIRST EOS CONVERTIBLE TOP WILL NOT CLOSE PROPERLY. WARNING SYSTEM ENGAGED TOOK IT IN FOR A TRUNK LATCH REPLACEMENT. STILL NOT CLOSE 2 OUT OF 10 TIMES. DEALER REPLACED WITH ANOTHER 2007 EOS SINCE 1ST ONE ALSO HAD OIL COMSUMPTION OF 2.5QTS IN 1,000 MILES. SECOND EOS TOP WON'T CLOSE PROPERLY THIS TIME HYDRAULIC RAMS REPLACED UNDER WARRANTY. OIL CONSUMPTION 3/4 QT IN 2,500 MILES. *TR

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ODI 11083521 · 110,000 mi

CAR STALLED AND WHEN BROUGHT TO DEALERSHIP WAS INFORMED THIS CAR BURNS OIL AT A HIGH RATE AND THE ENGINE NEEDS TO BE REPLACED. OIL HAD JUST BEEN ADDED!

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Matching rule

\b(oil consumption|burn\w* oil|consum\w* oil|oil dilution|gas(?:oline)? in (?:the )?oil)\b

Battery drain and no-start mentions

2 mentions · 0.5% of complaints

Median mileage: Unavailable (0 usable records).

ODI 10354309

Look up ODI 10354309 at NHTSA ↗

ODI 11504490

Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.

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Matching rule

Steering assistance concerns

2 mentions · 0.5% of complaints

Median mileage: 108,500 mi (2 usable records).

ODI 10531560 · 117,000 mi

TL-THE CONTACT OWNS A 2008 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITH CONSTANT VIBRATION. THE FAILURE RECURRED ONLY WHEN DRIVING 50 MPH AND GREATER. IN ADDITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY UPON STARTING THE IGNITION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. JS

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ODI 10767449 · 100,000 mi

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL WHEN DRIVING. THE CONTACT MENTIONED THAT THE ELECTRONIC POWER STEERING, ENGINE, AND AUTOMATIC TRANSMISSION WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE THROTTLE BODY, COIL PACK, AND FUEL INJECTOR WERE REPLACED BUT THE REMEDY FAILE…

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b