U.S. public vehicle records

2017 Volkswagen GOLF SPORTWAGEN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

38 owner complaints analyzed

4 distinct recall campaigns

46,500 mi median reported failure mileage

Scope: 2017 model year. Data updated: 2026-10-01 (October 1, 2026). 14 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 14 of 38 complaints (36.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	4	10.5%
Electrical and battery issues	3	7.9%
Fuel system concerns	3	7.9%
Engine operation	1	2.6%
Steering behavior	1	2.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension

Electrical System

Engine

Fuel/Propulsion System

Unknown Or Other

Air Bags

Fuel System, Gasoline

Engine And Engine Cooling

Suspension: 14; Electrical System: 7; Engine: 5; Fuel/Propulsion System: 5; Unknown Or Other: 5; Air Bags: 3; Fuel System, Gasoline: 3; Engine And Engine Cooling: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 6; 50,000 to 74,999: 4; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (6). 24 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017

2019

2020

2021

2022

2023

2024

2025

2026

2017: 1; 2019: 3; 2020: 5; 2021: 3; 2022: 4; 2023: 8; 2024: 11; 2025: 2; 2026: 1

Pattern summary

Suspension leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11422322 · 2021-06-25 (June 25, 2021)

ABS/ESC/AIRBAG lights lit when vehicle started. Problem persisted for two days after rain storm. Water had been observed in the passenger footwell, and was verified to be coming from a plugged sun roof drain. Overflowing drain may contribute to body rust, mildew/mold, or electrical problems as reported.

Owner-reported narrative. Look up ODI 11422322 at NHTSA ↗

Owner report 11436027 · 2021-10-08 (October 8, 2021)

I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts.

Owner-reported narrative. Look up ODI 11436027 at NHTSA ↗

Owner report 11502973 · 2023-01-21 (January 21, 2023)

I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj…

Owner-reported narrative. Look up ODI 11502973 at NHTSA ↗

Owner report 11482153 · 2022-08-31 (August 31, 2022)

Driving south on GA Hwy. 21 on 8.28.22 the vehicle began leaking gas from the left rear. There were no warning lamps or messages showing. My husband was following in another vehicle is the only way I found out. At the time, I was driving about 60 mph in clear conditions, light traffic. A certified mechanic identified the problem. When I called the closest VW dealership, they informed me that they did not have the parts in stock (fuel tank, $943; fuel pump, $694). Numerous sources on the internet identify the identical problem with videos. Accor…

Owner-reported narrative. Look up ODI 11482153 at NHTSA ↗

Owner report 11593720 · 2024-06-11 (June 11, 2024)

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 60 MPH, the fuel tank was leaking. The vehicle was taken to a local dealer where it was diagnosed that the EVAP system had been filled with fuel, but the fix for the vehicle could not be determined. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reas…

Owner-reported narrative. 70,000 miles reported. Look up ODI 11593720 at NHTSA ↗

Owner report 11459897 · 2022-04-06 (April 6, 2022)

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The …

Owner-reported narrative. 115,000 miles reported. Look up ODI 11459897 at NHTSA ↗

Owner report 11576160 · 2024-03-08 (March 8, 2024)

Steering wheel "Clock Spring" has failed at 76,000 miles. Heard an clicking sound when turning leading up to issue, then a POP sound. Airbags, horn, cruise control, and other wheel controls all dead. I see this is a common problem, obviously a bad part from VW, and a MOJOR safety risk since Airbag will not deploy. This should be a recall, or free repair when it breaks at least, no reason this part should ever fail.

Owner-reported narrative. Look up ODI 11576160 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

38 unique complaints in this selection. Analysis snapshot: 2026-10-01.

36.8%Usable mileage14 / 38 records

100.0%Valid incident date38 / 38 records

100.0%Valid filing date38 / 38 records

100.0%Ordered incident and filing dates38 / 38 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2015	2016	2017	2018	2019
Electrical System	1100.0% ODI 11269086 · 9,888 mi RECALL 37M2 - MY 2013 VW JETTA SPORTWAGON/AUTOMATIC, W/KEY - IS NOT INCLUDED IN THIS RECALL. HOWEVER - THIS IS EXACTLY WHAT HAPPENED TO MY CAR - ONLY 4 WEEKS AFTER I BOUGHT IT! (CERTIFIED, FROM A VW DEALER) MY VW WAS PARKED AT THE TOP OF A DRIVEWAY (THE HOUSE AND DRIVEWAY IS ON A HILL - BUT THE TOP OF THE DRIVEWAY IS FLAT - WHERE THE CAR WAS PARKED) 15 MINUTES LATER IT STARTED ROLLING BACKWARDS, WENT DOWN A HILL, AND CRASHED INTO A TREE AND WAS COMPLETELY TOTALED. THE CAR WAS IN PARK - THE KEY CAME OUT AND THE CAR MADE NO BEEPING NOISE. T… Look up ODI 11269086 at NHTSA ↗	1830.5% ODI 11174488 · 60,936 mi PROBLEM NOTICED DECEMBER 12TH WHEN ONE BY ONE ALL THE WARNING LIGHTS CAME ON INCLUDING THE AIR BAG, THE STABILIZATION SYSTEM, THE HEADLIGHT SYSTEM AND OTHERS. THEN WHEN I STOPPED AT A RED LIGHT, THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. I ENDED UP HAVING TO HAVE MY VEHICLE TOWED BACK HOME. THE NEXT DAY A MECHANIC SCANNED IT AND SAID THERE WAS A PROBLEM IN THE EMITIONS SYSTEM WHICH DISABLED THE CAR BY MAKING IT NOT ABLE TO DRIVE. I THEN HAD IT TOWED TO THE NEAREST VW DEALER WHO TOLD ME THAT THE WHOLE PROBLEM, INCLUDING THE FAILURE OF THE SAFETY … Look up ODI 11174488 at NHTSA ↗	611.8% ODI 11118891 · 23,000 mi THE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS. VW SERVICE IN BROOKLYN NY AND WESTCHESTER PA EXPLAINED THAT THERE IS A DESIGN FAULT IN THE DRAINAGE SYSTEM IN THE RETRACTABLE ROOF. Look up ODI 11118891 at NHTSA ↗	718.4% ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗	216.7% ODI 11429496 The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong. Look up ODI 11429496 at NHTSA ↗	327.3% ODI 11480880 The vehicle suddenly shut off while going 60 mph on the highway, and a 'Check Starter System' message appeared before a message that indicated that I need to stop the vehicle appeared. Vehicle was able to restart and the same issue occurred again less than 1 mile down the road. My safety was at risk due to the loss of power, that on another road or a highway on ramp, could have caused a collision due to the loss of speed I experienced. There were no prior warnings until the loss of power. The manufacturer service center was unable to replicate … Look up ODI 11480880 at NHTSA ↗
Air Bags	00.0% No examples available for this selection.	1322.0% ODI 11074193 · 70,500 mi LOUD SNAPPING SOUND WHILE TURNING, AIRBAG WARNING LIGHT ILLUMINATED, LOST ALL ELECTRICAL FUNCTIONS OF STEERING WHEEL, INCLUDING HORN & AIRBAG. VEHICLE WAS IN MOTION. HAD VEHICLE EXAMINED, CODES PULLED, DETERMINED IT WAS FAILURE OF THE CLOCK SPRING MECHANISM. Look up ODI 11074193 at NHTSA ↗	1631.4% ODI 11084462 · 17,900 mi CLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM. Look up ODI 11084462 at NHTSA ↗	37.9% ODI 11258006 · 36,000 mi AIRBAG LIGHT ON AND FAILED USB PORT WITH NO APPLECARPLAY ACCESS FAILED USB PORT NOTED WHILE CAR IN MOTION ADVISED CLOCKSPRING FAILURE- STATED NOT RECALL OR WARRANTY- RECEIVED LETTER IN MAIL REGARDING RECALL 2018 BUT NONE NOTED AS CURRENT. INTERNET SHOWS MANY ISSUES WITH VW CLOCKSPRING WAS ADVISED IT DID NOT PERTAIN TO MY VIN #. OBVIOUSLY IT DOES! Look up ODI 11258006 at NHTSA ↗	216.7% ODI 11229699 · 9,550 mi WARNING LIGHT INDICATING ERROR IN PASSENGER AIR BAG. REQUESTED IMMEDIATE SERVICING AS AIR BAG MAY DEPLOY ACCIDENTALLY OR NOT DEPLOY WHEN NEEDED. Look up ODI 11229699 at NHTSA ↗	00.0% No examples available for this selection.
Unknown Or Other	00.0% No examples available for this selection.	1220.3% ODI 11129543 · 9,500 mi JUST IN FRONT OF THE SHIFTER AND BEHIND THE CENTER STORAGE CONSOLE, METALLIC TRIM ON PLASTIC PEELED UP LEAVING A RAZOR SHARP EDGE. I DID NOT SEE THIS DEFECT. AS I PULLED MY KEYS OUT OF THE CONSOLE, THE SMALLEST FINGER ON MY RIGHT HAND WAS BADLY SLICED, CAUSING QUITE A LOT OF BLEEDING. HAD I BEEN DRIVING AT THE TIME, THIS COULD HAVE CAUSED AN ACCIDENT BECAUSE OF THE SURPRISE, PAIN, AMOUNT OF BLOOD AND THE DISTRACTION CAUSED BY THOSE THINGS. FORTUNATELY, I HAD JUST PARKED AT MY HOME AND WAS ABLE TO RUN INSIDE AND STANCH THE BLOOD FLOW. Look up ODI 11129543 at NHTSA ↗	1019.6% ODI 11084462 · 17,900 mi CLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM. Look up ODI 11084462 at NHTSA ↗	513.2% ODI 11271720 · 58,800 mi CAR LOSES POWER ON HIGHWAY EVEN WITH GAS PEDAL PRESSED DOWN TO FLOOR BOARD. SOURCE OF ISSUE IS UNKNOWN AT THIS TIME. Look up ODI 11271720 at NHTSA ↗	325.0% ODI 11352538 · 16,800 mi TRIM SURROUNDING SHIFT CONSOLE IS MADE OF BRITTLE METAL THAT TEARS AT FOLD AND THEN LACERATES DRIVER OR PASSENGER WHEN THEY REACH INTO CENTER CUBBY. Look up ODI 11352538 at NHTSA ↗	218.2% ODI 11497754 HORN. It takes great effort to sound the horn on this model VW. I am the original owner, and took it to two (2) VW dealers and they said that it works properly, but then again, they pressed very hard to make it work, and not how a normal driver would use it. For me and other drivers however, normal pressure on the horn will not sound it. I have driven many cars over the years (I am 63 and started driving 15-1/2) and I find this dangerous. I am in a Facebook group of VW Golf Sportwagen & Alltrack (similar car) owners, and many other owner… Look up ODI 11497754 at NHTSA ↗
Suspension	00.0% No examples available for this selection.	58.5% ODI 11446595 · 60,000 mi The contact owns a 2015 Volkswagen Golf Sportwagen. The contact stated that upon parking the vehicle, the tire pressure warning light was illuminated. The contact stated that the rear end of the vehicle was very low. Additionally, her children informed her that their buttocks hurt whenever the vehicle would hit a bump while driving. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed the failure as a bilateral rear coil spring fracture. The manufacturer was notified of the failure and informe… Look up ODI 11446595 at NHTSA ↗	47.8% ODI 11426160 The passenger side rear coil spring snapped without any warning and with in normal highway and city street use with only 46,244 miles and 5 years of age. The was manufactured in August of 2015, was delivered in November of 2015, and the spring failed in the last week of June 2021. The vehicle is used on road and has had all maintenance done on time or early. I drove the vehicle on June 25th and when I was about 2 miles from home I slowed for an intersection and heard a clank sound from the rear of the vehicle, the remainder of the drive was un… Look up ODI 11426160 at NHTSA ↗	1436.8% ODI 11328872 · 92,000 mi I HAVE 2017 VOLKSWAGEN GOLF SPORTWAGEN. THE REAR AXLE COIL SPRING PART NUMBER 5QM 511 115 BROKE. IT APPEARS TO HAVE BEEN RECALLED (SEE SAFETY RECALL CODE 42J5). BUT MY VIN DOES NOW SHOW ANY RECALL. PLEASE HELP. *TR Look up ODI 11328872 at NHTSA ↗	00.0% No examples available for this selection.	436.4% ODI 11512910 The right rear coil spring fractured at the lower control end of the coil. This model was subject to a recall (19V188000) for premature fracture of the coil spring. However, according to VW this recall did not affect the VIN of our vehicle. Suspect that the recall either should have included our VIN or that the replacement springs have a similar material defect. Look up ODI 11512910 at NHTSA ↗
Engine	00.0% No examples available for this selection.	58.5% ODI 11493252 A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗	917.6% ODI 11218625 · 49,500 mi WHILE DRIVING, THE EPC WARNING LIGHT COMES ON AND THE ENGINE LOWERS ITS SPEED. SOMETIMES ENGINE OVERHEATING WARNING ALSO COMES ON AT THE SAME TIME. HAVE TO PULL OVER AND SHUT ENGINE OFF AND RESTART TO CLEAR THE EPC WARNING LIGHT. VW SERVICE DEPT. SAYS THEY DON'T KNOW WHY THIS HAPPENS AND NO FIX CURRENTLY AVAILABLE. Look up ODI 11218625 at NHTSA ↗	513.2% ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗	18.3% ODI 11677611 Our VW Sportwagen registered owner [XXX] - my wife, which we purchased new has a coolant leak at 41000 miles. This is the 3rd time. It was repaired twice under warranty at two separate dealers - 10/2024 was the 2nd time - 3 separate leaks including the original repaired seal failing again. The new car warranty has now expired. 7/2025 is is leaking again. Will the engine seize up? VW says we aren't their customer. I wonder who made the VW? They won't tell me where to get it repaired properly. VW says everything is up to the dealer and that th… Look up ODI 11677611 at NHTSA ↗	327.3% ODI 11245618 · 310 mi THE MOTOR COMPLETELY SHUTS OFF UNEXPECTEDLY WHILE THE CAR IS IN MOTION. SOMETIMES THERE WILL BE A LOSS PF ENGINE POWER AND A 'STUTTERING' AND JERKING JUST BEFORE THE STALL OCCURS, BUT NOT ALWAYS. AT FASTER SPEEDS THERE IS A HARD THUMP AND SUDDEN DECELERATION. MY CAR HAS STALLED 14 TIMES WHILE IN MOTION AT SPEEDS FROM 20 MPH TO 60 MPH SINCE I STARTED COUNTING (THERE HAVE BEEN MORE STALLS THAN THIS). THE CAR ALSO NOW STALLS AT STOP LIGHTS, STOP SIGNS, OR SIMPLY WHILE IDLING IN NEUTRAL (I HAVE VIDEO OF THE MOTOR SHUTTING OFF). THE ISSUE FIRST … Look up ODI 11245618 at NHTSA ↗
Power Train	00.0% No examples available for this selection.	610.2% ODI 11019792 · 46,000 mi I OWN A 2015 VW GOLF SPORTWAGEN WITH A LITTLE OVER 46,000 MILES. THE LEFT FRONT WHEEL BEARING HAS GONE BAD AND WAS DIAGNOSED AND REPLACE (OEM ONLY) BY A VW SPECIALTY GARAGE. I WAS ALSO INFORMED AND CAN HEAR, THE RIGHT FRONT BEARING GOING BAD AS WELL. IT ALL STATED WITH A LOW HUM WHICH CHANGED PITCH WITH THE SPEED OF THE CAR. OVER TIME IT GOT LOUDER AND LOUDER UNTIL I FINALLY TOOK IT IN TO A DIAGNOSIS. I RESEARCHED THE INTERNET AND FOUND MANY GEN 3 LATE MODEL GOLFS WITH THE SAME PROBLEM. DEFECTIVE WHEEL BEARINGS. WHEEL BEARINGS SHOULD NOT FAI… Look up ODI 11019792 at NHTSA ↗	47.8% ODI 11165958 · 36,714 mi ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESITATE WHEN STARTING OFF FROM A STOP - WITH ONCOMMING TRAFFIC, THIS CAN BE A UNSAFE OPTION. LOOKING ON SEVERAL VW SUPPORT FORUMS, I SEE THIS SAME PROBLEM COME UP OFTEN - MOST ARE COVERED UNDER WARRANTY BECAUSE THEY HAPPE… Look up ODI 11165958 at NHTSA ↗	00.0% No examples available for this selection.	433.3% ODI 11418540 When coasting with foot off the accelerator at normal road speeds starting at greater than ~30 mph, the vehicle will bleed speed normally until around 25 mph. At that point the transmission will suddenly grab and rapidly decelerate the vehicle down to approximately 15 mph. After reaching around 15 mph the transmission disconnects and the car coasts normally again. This has happened consistently since the car was delivered and after taking the car to two separate dealers for investigation was assured that it's part of the normal operation of t… Look up ODI 11418540 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	00.0% No examples available for this selection.	11.7% ODI 11493252 A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗	611.8% ODI 11525519 May 27 and May 28: The car turned on the EPC and check engine lights while on parking mode and on. Started to loose power and didnt want to start again. Later on, the lights turned off and it started again. While trying to fill the fuel tank at the gasoline station it stopped and it was only half tank.(The system didnt allowed to continue). While driving in the highway, started to loose power and a strong smell of fuel was inside the car so the driver had to open all the windows to avoid an intoxication with emissions(as it seemed to be). When… Look up ODI 11525519 at NHTSA ↗	513.2% ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗	18.3% ODI 11133077 · 60 mi TOOK DELIVERY OF VEHICLE ON SEP.23,2018 DROVE IT FOR THREE DAYS AND NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE AIR VENTS AND ENGINE COMPARTMENT. THIS OCCURRED AFTER THE VEHICLE WAS WARM AND RESTARTED. THE VEHICLE WAS MANUFACTURED IN 2017. THE VEHICLE IS CURRENTLY AT THE VW DEALER BEING EVALUATED. Look up ODI 11133077 at NHTSA ↗	00.0% No examples available for this selection.
Structure:Body	1100.0% ODI 11269086 · 9,888 mi RECALL 37M2 - MY 2013 VW JETTA SPORTWAGON/AUTOMATIC, W/KEY - IS NOT INCLUDED IN THIS RECALL. HOWEVER - THIS IS EXACTLY WHAT HAPPENED TO MY CAR - ONLY 4 WEEKS AFTER I BOUGHT IT! (CERTIFIED, FROM A VW DEALER) MY VW WAS PARKED AT THE TOP OF A DRIVEWAY (THE HOUSE AND DRIVEWAY IS ON A HILL - BUT THE TOP OF THE DRIVEWAY IS FLAT - WHERE THE CAR WAS PARKED) 15 MINUTES LATER IT STARTED ROLLING BACKWARDS, WENT DOWN A HILL, AND CRASHED INTO A TREE AND WAS COMPLETELY TOTALED. THE CAR WAS IN PARK - THE KEY CAME OUT AND THE CAR MADE NO BEEPING NOISE. T… Look up ODI 11269086 at NHTSA ↗	46.8% ODI 11064477 · 22,836 mi TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING UNKNOWN SPEEDS, THE REAR DRIVER AND PASSENGER DOORS OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VIC BAILEY VOLKSWAGEN (2671 REDVILLE RD, SPARTANBURG, SC 29301). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,836. Look up ODI 11064477 at NHTSA ↗	35.9% ODI 11118891 · 23,000 mi THE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS. VW SERVICE IN BROOKLYN NY AND WESTCHESTER PA EXPLAINED THAT THERE IS A DESIGN FAULT IN THE DRAINAGE SYSTEM IN THE RETRACTABLE ROOF. Look up ODI 11118891 at NHTSA ↗	25.3% ODI 11328045 · 40,000 mi SUN ROOF EXPLODED AND SHATTERED WHILE DRIVING ON OPEN ROAD WITH NO OTHER CARS AROUND AND NOT UNDER ANY TREES, ETC SO WAS NOT STRUCK BY ANYTHING BUT EXPLODED AND TOTALLY SHATTERED. *TR Look up ODI 11328045 at NHTSA ↗	216.7% ODI 11440759 The U-shaped on the passenger door jamb the the door latch attaches to came loose preventing the door from closing completely. Ganley VW tightened up the fasteners without writing up a service order so it would be reported to VW. They did not use a torgue wrench. I asked them to use thread locker to help prevent this from recurring. They refused and stated VW does not permit them to use thread locker. It took 8 days to get an appointment to repair this. Look up ODI 11440759 at NHTSA ↗	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Suspension	Too few reports for a range	67,500 mi	2 (sparse)	ODI 11328872 · 92,000 mi I HAVE 2017 VOLKSWAGEN GOLF SPORTWAGEN. THE REAR AXLE COIL SPRING PART NUMBER 5QM 511 115 BROKE. IT APPEARS TO HAVE BEEN RECALLED (SEE SAFETY RECALL CODE 42J5). BUT MY VIN DOES NOW SHOW ANY RECALL. PLEASE HELP. *TR Look up ODI 11328872 at NHTSA ↗ ODI 11431380 · 43,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that while driving at various speeds, an abnormal clanking sound was coming from the rear end of the vehicle. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a rear coil spring fracture. Upon investigation, the contact discovered NHTSA Campaign Number: 19V188000 (Suspension) which he linked to the failure. The contact called the dealer back and was informed that there were no recalls on the vehicle. The manufacturer had yet to be informed … Look up ODI 11431380 at NHTSA ↗
Electrical System	Too few reports for a range	19,500 mi	2 (sparse)	ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11258006 · 36,000 mi AIRBAG LIGHT ON AND FAILED USB PORT WITH NO APPLECARPLAY ACCESS FAILED USB PORT NOTED WHILE CAR IN MOTION ADVISED CLOCKSPRING FAILURE- STATED NOT RECALL OR WARRANTY- RECEIVED LETTER IN MAIL REGARDING RECALL 2018 BUT NONE NOTED AS CURRENT. INTERNET SHOWS MANY ISSUES WITH VW CLOCKSPRING WAS ADVISED IT DID NOT PERTAIN TO MY VIN #. OBVIOUSLY IT DOES! Look up ODI 11258006 at NHTSA ↗
Engine	Too few reports for a range	3,000 mi	1 (sparse)	ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	3,000 mi	1 (sparse)	ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗
Unknown Or Other	Too few reports for a range	51,725 mi	3 (sparse)	ODI 11271720 · 58,800 mi CAR LOSES POWER ON HIGHWAY EVEN WITH GAS PEDAL PRESSED DOWN TO FLOOR BOARD. SOURCE OF ISSUE IS UNKNOWN AT THIS TIME. Look up ODI 11271720 at NHTSA ↗ ODI 11319948 · 28,000 mi DURING YEARLY MAINTENANCE WORK, DEALER STATED ON MULTI-POINT INSPECTION THAT TIRES WERE INFLATED TO 36 P.S. I. WHEN I CHECKED TIRE PRESSURE WITH GAUGE, ALL 4 TIRES WERE AT 20 P.S.I. THERE WAS NO TPMS LIGHT ON THE DASH. THE OWNERS MANUAL LISTS IN BOLD LETTERS, TPMS. HOWEVER, IT IS REALLY INDIRECT TPMS. WHAT IS NOT MENTIONED IN THE OWNERS MANUAL, IS THAT IF ALL 4 TIRES ARE UNDERINFLATED THE SAME AMOUNT, THE TPMS LIGHT WILL NEVER ILLUMINATE, EVER. I THINK THIS FACT SHOULD BE MENTIONED IN THE OWNERS MANUAL. I THINK THAT MOST OWNERS, MYSELF INCLUDED… Look up ODI 11319948 at NHTSA ↗ ODI 11355598 · 51,725 mi TRIM ON THE SHIFTER BEZEL PEELS OFF IN A WAY THAT PRESENTS A SHARP BLADE LIKE SURFACE AT THE EDGE NEAREST THE STORAGE BIN. THIS RESULTS IN CUTS TO THE USER. THE AREA IS DIFFICULT TO SEE AND IS OFTEN WHERE USERS REACH. CARS SHOULD NOT PRODUCE SHARPS OF THIS NATURE IN THE CABIN. MY WIFE CUT HERSELF WHILE DRIVING. VEHICLE IN MOTION ON A CITY STREET. Look up ODI 11355598 at NHTSA ↗
Air Bags	Too few reports for a range	36,000 mi	1 (sparse)	ODI 11258006 · 36,000 mi AIRBAG LIGHT ON AND FAILED USB PORT WITH NO APPLECARPLAY ACCESS FAILED USB PORT NOTED WHILE CAR IN MOTION ADVISED CLOCKSPRING FAILURE- STATED NOT RECALL OR WARRANTY- RECEIVED LETTER IN MAIL REGARDING RECALL 2018 BUT NONE NOTED AS CURRENT. INTERNET SHOWS MANY ISSUES WITH VW CLOCKSPRING WAS ADVISED IT DID NOT PERTAIN TO MY VIN #. OBVIOUSLY IT DOES! Look up ODI 11258006 at NHTSA ↗
Fuel System, Gasoline	Too few reports for a range	92,500 mi	2 (sparse)	ODI 11459897 · 115,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The … Look up ODI 11459897 at NHTSA ↗ ODI 11593720 · 70,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 60 MPH, the fuel tank was leaking. The vehicle was taken to a local dealer where it was diagnosed that the EVAP system had been filled with fuel, but the fix for the vehicle could not be determined. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reas… Look up ODI 11593720 at NHTSA ↗
Engine And Engine Cooling	Too few reports for a range	73,500 mi	2 (sparse)	ODI 11459897 · 115,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The … Look up ODI 11459897 at NHTSA ↗ ODI 11500155 · 32,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 15 MPH, the coolant pressure warning light illuminated. The contact veered to the side of the road. The contact stated that upon inspecting the vehicle, she noticed that the coolant level was below normal. The contact refilled the coolant reservoir and continued driving; however, the failure reoccurred. The vehicle was taken to a local Pep Boys, where it was diagnosed that the head gasket was blown. An unknown dealer was notified of the failure and an appointme… Look up ODI 11500155 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	1	None	ODI 11648669 Safety issue with my 2017 VW Golf Sportwagen SEL VIN [XXX] with 83,219 miles. The passenger side mirror adhesive is defective and has caused the glass to detach. The defective VW part number number is 5G0857522Q This is a SAFETY ISSUE. My research revealed that many owners are experiencing this same adhesive defect with the mirror. I submitted a case number ticket [XXX] on March 17 2025 with VW about this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11648669 at NHTSA ↗
2025-04	0	None	No examples available for this selection.
2025-05	1	None	ODI 11659993 During the WV state inspection at my VW dealer for my 2017 Golf Sportswagen, it was determined I had a broken rear spring. Researching the issue, I find VW issued a recall for some 2017 Golf Sportswagens for this very issue, but apparently my car was not included. The broken spring prevents me from having a valid inspection sticker and should not drive it. Per information on the past recall, collapse of the spring can cause tire damage and loss of control of the vehicle. The previous recall was Safety Recall Code: 42J5 – Rear Axle Coil Spr… Look up ODI 11659993 at NHTSA ↗
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	1	None	ODI 11752767 2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could car… Look up ODI 11752767 at NHTSA ↗
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2018: 4 complaints · 2019: 3 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2018	2	3	4
2019	2	2	3

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2018	12	0	0
2019	11	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Suspension	Electrical System	Engine	Fuel/Propulsion System	Unknown Or Other	Air Bags	Fuel System, Gasoline	Engine And Engine Cooling
Suspension	—	0	0	0	0	0	0	0
Electrical System	0	—	5 ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11436027 I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts. Look up ODI 11436027 at NHTSA ↗ ODI 11502973 I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗	2 ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11502973 I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗	1 ODI 11752767 2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could car… Look up ODI 11752767 at NHTSA ↗	1 ODI 11258006 · 36,000 mi AIRBAG LIGHT ON AND FAILED USB PORT WITH NO APPLECARPLAY ACCESS FAILED USB PORT NOTED WHILE CAR IN MOTION ADVISED CLOCKSPRING FAILURE- STATED NOT RECALL OR WARRANTY- RECEIVED LETTER IN MAIL REGARDING RECALL 2018 BUT NONE NOTED AS CURRENT. INTERNET SHOWS MANY ISSUES WITH VW CLOCKSPRING WAS ADVISED IT DID NOT PERTAIN TO MY VIN #. OBVIOUSLY IT DOES! Look up ODI 11258006 at NHTSA ↗	0	0
Engine	0	5 ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11436027 I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts. Look up ODI 11436027 at NHTSA ↗ ODI 11502973 I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗	—	2 ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11502973 I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗	1 ODI 11752767 2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could car… Look up ODI 11752767 at NHTSA ↗	0	0	0
Fuel/Propulsion System	0	2 ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11502973 I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗	2 ODI 11025155 · 3,000 mi THE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11502973 I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗	—	0	0	0	0
Unknown Or Other	0	1 ODI 11752767 2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could car… Look up ODI 11752767 at NHTSA ↗	1 ODI 11752767 2017 Golf has been nothing but a nightmare. [1] 2018-2021, it was Infotainment system that I had to repair 3 times; once under warranty, twice out of pocket. Stupid navigation system malfunctions every time they upgrade the map or something and caused another visit to the dealer for replacing the entire radio and that little disk in the glove box. How many times would anyone do this during ownership, every year? I gave up fixing that dumbest navigation infotainment whatever, after paying thousands of $$ twice. Apparently, nobody at VW could car… Look up ODI 11752767 at NHTSA ↗	0	—	0	0	0
Air Bags	0	1 ODI 11258006 · 36,000 mi AIRBAG LIGHT ON AND FAILED USB PORT WITH NO APPLECARPLAY ACCESS FAILED USB PORT NOTED WHILE CAR IN MOTION ADVISED CLOCKSPRING FAILURE- STATED NOT RECALL OR WARRANTY- RECEIVED LETTER IN MAIL REGARDING RECALL 2018 BUT NONE NOTED AS CURRENT. INTERNET SHOWS MANY ISSUES WITH VW CLOCKSPRING WAS ADVISED IT DID NOT PERTAIN TO MY VIN #. OBVIOUSLY IT DOES! Look up ODI 11258006 at NHTSA ↗	0	0	0	—	0	0
Fuel System, Gasoline	0	0	0	0	0	0	—	1 ODI 11459897 · 115,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The … Look up ODI 11459897 at NHTSA ↗
Engine And Engine Cooling	0	0	0	0	0	0	1 ODI 11459897 · 115,000 mi The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The … Look up ODI 11459897 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

2 patterns with matching reports.

Warning lights and dashboard alerts

3 mentions · 7.9% of complaints

Median mileage: 73,500 mi (2 usable records).

ODI 11459897 · 115,000 mi

Look up ODI 11459897 at NHTSA ↗

ODI 11500155 · 32,000 mi

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 15 MPH, the coolant pressure warning light illuminated. The contact veered to the side of the road. The contact stated that upon inspecting the vehicle, she noticed that the coolant level was below normal. The contact refilled the coolant reservoir and continued driving; however, the failure reoccurred. The vehicle was taken to a local Pep Boys, where it was diagnosed that the head gasket was blown. An unknown dealer was notified of the failure and an appointme…

Look up ODI 11500155 at NHTSA ↗

ODI 11597732

Passenger Occupancy Sensor (0152612) failed causing airbag and seatbelt warning lights to illuminate. Airbag was not functional while lights were on. Dealer diagnosed and repaired issue for $892.

Look up ODI 11597732 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

1 mentions · 2.6% of complaints

Median mileage: 115,000 mi (1 usable records).

ODI 11459897 · 115,000 mi

Look up ODI 11459897 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b