| Electrical System | — | 9ODI 11403932 · 47,000 miI HAVE A 2015 VW GOLF SPORTWAGEN WITH ABOUT 47K MILES. 9 MONTHS AGO I HAD MY CLOCK SPRING GO BAD IN MY VEHICLE, WHICH RENDERED MY AIRBAG TO BE DISABLED. THE REPLACEMENT WAS COVERED UNDER THE 3YR/36K MIKE WARRANTY THAT COMES WITH THE CAR NEW (THIS IS A TDI MODEL, SO THE IN-SERVICE DATE IS MAY 2018 -CAR HAS APPROX. 32K MILES ON IT AT THE TIME OF REPAIR). TODAY (MARCH 2021), I HAD MY CLOCK SPRING GO BAD AGAIN, WHICH DISABLED MY AIRBAG, AGAIN. VW TELLS ME THAT MY MODEL SPECIFICALLY ISN'T COVERED UNDER AN EXISTING EXTENDED WARRANTY THAT HAS BEEN ISS… Look up ODI 11403932 at NHTSA ↗ ODI 11458761After turning on the vehicle, I turned the steering wheel and heard a click, then the airbag malfunction warning light came on immediately. Horn and all steering wheel buttons have stopped working (radio control, cruise control etc). and airbag warning light remains on. This seems obviously to be the broken clock spring problem. Vehicle has about 105,000 miles on it. I am not sure if the steering area was ever serviced during a previous safety recall, but I have never had any service on the steering wheel or issues in that area. Look up ODI 11458761 at NHTSA ↗ ODI 11511409I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmission error lights came on and I lost functionality of all the buttons on the steering wheel and the horn. Based on research, this is a clock spring that has been recalled for other model years. Look up ODI 11511409 at NHTSA ↗ | 4ODI 11253109THE PUSH START BUTTON NOT WORKING NEED PRESS MULTIPLE TIME JUST TO START THE CAR ALSO APPLY WHEN I NEED TURN THE CAR OFF . I NEED PRESS PUSH AND START MULTIPLE TIME JUST TO TURN OFF THE CAR. Look up ODI 11253109 at NHTSA ↗ ODI 11299655 · 29,735 miTHIS CAR WAS PURCHASED AS A CERTIFIED VEHICLE AFTER RECEIVING THE EMISSIONS FIX. AFTER LESS THAN 10,000 MILES AND ONLY ONE YEAR OF OWNERSHIP, ALL MY DASHBOARD WARNING LIGHTS CAME ON (INCLUDING AIRBAG ERROR) AND THE FLOOR MATS WERE SOAKED WHEN I STARTED MY CAR AFTER A SEVERE RAIN STORM. I WAS TOLD THE SUNROOF DRAINS WERE PLUGGED AND CAUSED THE ELECTRICAL ISSUES. THE DRAIN BEING PLUGGED WITH DEBRIS IS CONSIDERED AN EXTERNAL FACTOR AND THEREFORE THE REPAIRS ARE NOT COVERED BY THE WARRANTY OF THIS CERTIFIED CAR. THE OWNER'S MANUAL INDICATES TH… Look up ODI 11299655 at NHTSA ↗ ODI 11406665 · 66,000 miEXISTING NHTSA RECALL 69L2 BUT ON DIFFERENT MODEL YEAR - VW DRIVER SIDE AIRBAG AND HORN/STEERING WHEEL BUTTONS DISABLED. MY AIRBAG WARNING LIGHT CAME ON AND MY HORN AND STEERING WHEEL BUTTONS BECAME DISABLED SIMULTANEOUSLY AS I WAS IN MOTION DRIVING DOWN THE ROAD. NOW MY AIRBAG AND HORN/BUTTONS ARE NOT WORKING INCLUDING CRUISE CONTROL. VW RECALLED EARLIER-MODEL VEHICLES BUT THIS APPEARS TO BE A PROBLEM THAT STILL HASN'T BEEN SOLVED AND AFFECTS MORE THAN JUST THE MODELS LISTED IN THE ORIGINAL RECALL. I CALLED VW CARE TO SEE IF MY VEHI… Look up ODI 11406665 at NHTSA ↗ | 0 | 8ODI 11633263In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, check engine light, and a flashing glow plug light on the dashboard. Despite multiple visits and repairs at Sheehy Volkswagen of Springfield, these issues persist, particularly in sub-freezing temperatures. Upon independent inspection of the engine compartment, I found multiple exposed wires, broken wires, and poorly repaired broken wires. The most significant concerns are as follows: Repeated DPF Issues: Over the last three years… Look up ODI 11633263 at NHTSA ↗ ODI 11025155 · 3,000 miTHE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11436027I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts. Look up ODI 11436027 at NHTSA ↗ | 2ODI 11511409I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmission error lights came on and I lost functionality of all the buttons on the steering wheel and the horn. Based on research, this is a clock spring that has been recalled for other model years. Look up ODI 11511409 at NHTSA ↗ ODI 11429496The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong. Look up ODI 11429496 at NHTSA ↗ | 2ODI 11025155 · 3,000 miTHE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11502973I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗ | 5ODI 11269086 · 9,888 miRECALL 37M2 - MY 2013 VW JETTA SPORTWAGON/AUTOMATIC, W/KEY - IS NOT INCLUDED IN THIS RECALL. HOWEVER - THIS IS EXACTLY WHAT HAPPENED TO MY CAR - ONLY 4 WEEKS AFTER I BOUGHT IT! (CERTIFIED, FROM A VW DEALER) MY VW WAS PARKED AT THE TOP OF A DRIVEWAY (THE HOUSE AND DRIVEWAY IS ON A HILL - BUT THE TOP OF THE DRIVEWAY IS FLAT - WHERE THE CAR WAS PARKED) 15 MINUTES LATER IT STARTED ROLLING BACKWARDS, WENT DOWN A HILL, AND CRASHED INTO A TREE AND WAS COMPLETELY TOTALED. THE CAR WAS IN PARK - THE KEY CAME OUT AND THE CAR MADE NO BEEPING NOISE. T… Look up ODI 11269086 at NHTSA ↗ ODI 11118891 · 23,000 miTHE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS. VW SERVICE IN BROOKLYN NY AND WESTCHESTER PA EXPLAINED THAT THERE IS A DESIGN FAULT IN THE DRAINAGE SYSTEM IN THE RETRACTABLE ROOF. Look up ODI 11118891 at NHTSA ↗ ODI 11588747Despite settling a class action lawsuit re: moonroof leakage, VW refuses to cover the same repair for my VW Golf Sportwagen. I have the same issue but could not participate in the class action suit due to mileage. I routinely have to bail 1/2 - 1 gallon of water out the spare tire area if its been raining. Water now also collects in the footwell behind the driver's seat/in front of my child's seat. The bolts affixing the seatbelts to the floor are rusted and there is mold under the carpet. The car now has electrical issues, including the alarm … Look up ODI 11588747 at NHTSA ↗ |
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| Air Bags | 9ODI 11403932 · 47,000 miI HAVE A 2015 VW GOLF SPORTWAGEN WITH ABOUT 47K MILES. 9 MONTHS AGO I HAD MY CLOCK SPRING GO BAD IN MY VEHICLE, WHICH RENDERED MY AIRBAG TO BE DISABLED. THE REPLACEMENT WAS COVERED UNDER THE 3YR/36K MIKE WARRANTY THAT COMES WITH THE CAR NEW (THIS IS A TDI MODEL, SO THE IN-SERVICE DATE IS MAY 2018 -CAR HAS APPROX. 32K MILES ON IT AT THE TIME OF REPAIR). TODAY (MARCH 2021), I HAD MY CLOCK SPRING GO BAD AGAIN, WHICH DISABLED MY AIRBAG, AGAIN. VW TELLS ME THAT MY MODEL SPECIFICALLY ISN'T COVERED UNDER AN EXISTING EXTENDED WARRANTY THAT HAS BEEN ISS… Look up ODI 11403932 at NHTSA ↗ ODI 11458761After turning on the vehicle, I turned the steering wheel and heard a click, then the airbag malfunction warning light came on immediately. Horn and all steering wheel buttons have stopped working (radio control, cruise control etc). and airbag warning light remains on. This seems obviously to be the broken clock spring problem. Vehicle has about 105,000 miles on it. I am not sure if the steering area was ever serviced during a previous safety recall, but I have never had any service on the steering wheel or issues in that area. Look up ODI 11458761 at NHTSA ↗ ODI 11511409I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmission error lights came on and I lost functionality of all the buttons on the steering wheel and the horn. Based on research, this is a clock spring that has been recalled for other model years. Look up ODI 11511409 at NHTSA ↗ | — | 5ODI 11181182 · 52,000 miCLOCK SPRING FAILED AT 52,000 MILES--AFFECTING BOTH THE AIRBAG AND HORN. VW REFUSED TO REIMBURSE ME FOR THE REPAIR, DESPITE THEIR CLOCK SPRING RECALL ON MULTIPLE VW MODELS, THAT WAS INITIATED BY NHTSA INVESTIGATION. Look up ODI 11181182 at NHTSA ↗ ODI 11488593I did a left-U turn- heard a loud sound, and then all the electrical things on my steering wheel failed, like horn, air bag, and controls. The failed airbag light is on, and it has other warning lights as well. I am now not protected in a crash, nor can I use my horn. I believe from a bit of research that my car has what I think is the same clockspring defect that VW has had in a TON of their vehicles- mine has failed- but does not seem to fall into a safety recall. Why is that? This seems to be a serious safety problem they have had- a… Look up ODI 11488593 at NHTSA ↗ ODI 11084462 · 17,900 miCLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM. Look up ODI 11084462 at NHTSA ↗ | 0 | 0 | 2ODI 11164399 · 81,000 miTHE DISPLAY SCREEN SAYS ERROR: AIRBAG, THEN IT SAYS ERROR: TRANSMISSION. ALL THE BOTTONS ON THE STREEING WHEEL DO NOT WORK CURSE CONTROL, BOTTONS FOR CHANGING THE DISPLAY TO SEE INFO ABOUT THE CAR, AND RADIO. THE CAR WAS DRIVING ON CITY STREETS WHEN THE MESSAGES FIRST WHERE NOTICED. I THINK IT HAS SOMETHING TO DO WITH INSIDE THE STEERING WHEEL AND THINK IT MIGHT BE THE CLOCK SPRING. THE FACT THAT IT IS SAYING ERROR: AIRBAG, I AM CONCERNED THAT THE AIRBAG WILL NOT WORK, OR MIGHT JUST GO OFF FOR NO REASON. Look up ODI 11164399 at NHTSA ↗ ODI 11511409I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmission error lights came on and I lost functionality of all the buttons on the steering wheel and the horn. Based on research, this is a clock spring that has been recalled for other model years. Look up ODI 11511409 at NHTSA ↗ | 0 | 1ODI 11709265My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner, sunroof shade, interior pillars (A–D), plus damage to interior trim. Substance was not colorless or odorless; damage was systemic, not localized. I documented immediately w/ photos taken on dealership property. I requested help/loaner; denied; requ… Look up ODI 11709265 at NHTSA ↗ |
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| Unknown Or Other | 4ODI 11253109THE PUSH START BUTTON NOT WORKING NEED PRESS MULTIPLE TIME JUST TO START THE CAR ALSO APPLY WHEN I NEED TURN THE CAR OFF . I NEED PRESS PUSH AND START MULTIPLE TIME JUST TO TURN OFF THE CAR. Look up ODI 11253109 at NHTSA ↗ ODI 11299655 · 29,735 miTHIS CAR WAS PURCHASED AS A CERTIFIED VEHICLE AFTER RECEIVING THE EMISSIONS FIX. AFTER LESS THAN 10,000 MILES AND ONLY ONE YEAR OF OWNERSHIP, ALL MY DASHBOARD WARNING LIGHTS CAME ON (INCLUDING AIRBAG ERROR) AND THE FLOOR MATS WERE SOAKED WHEN I STARTED MY CAR AFTER A SEVERE RAIN STORM. I WAS TOLD THE SUNROOF DRAINS WERE PLUGGED AND CAUSED THE ELECTRICAL ISSUES. THE DRAIN BEING PLUGGED WITH DEBRIS IS CONSIDERED AN EXTERNAL FACTOR AND THEREFORE THE REPAIRS ARE NOT COVERED BY THE WARRANTY OF THIS CERTIFIED CAR. THE OWNER'S MANUAL INDICATES TH… Look up ODI 11299655 at NHTSA ↗ ODI 11406665 · 66,000 miEXISTING NHTSA RECALL 69L2 BUT ON DIFFERENT MODEL YEAR - VW DRIVER SIDE AIRBAG AND HORN/STEERING WHEEL BUTTONS DISABLED. MY AIRBAG WARNING LIGHT CAME ON AND MY HORN AND STEERING WHEEL BUTTONS BECAME DISABLED SIMULTANEOUSLY AS I WAS IN MOTION DRIVING DOWN THE ROAD. NOW MY AIRBAG AND HORN/BUTTONS ARE NOT WORKING INCLUDING CRUISE CONTROL. VW RECALLED EARLIER-MODEL VEHICLES BUT THIS APPEARS TO BE A PROBLEM THAT STILL HASN'T BEEN SOLVED AND AFFECTS MORE THAN JUST THE MODELS LISTED IN THE ORIGINAL RECALL. I CALLED VW CARE TO SEE IF MY VEHI… Look up ODI 11406665 at NHTSA ↗ | 5ODI 11181182 · 52,000 miCLOCK SPRING FAILED AT 52,000 MILES--AFFECTING BOTH THE AIRBAG AND HORN. VW REFUSED TO REIMBURSE ME FOR THE REPAIR, DESPITE THEIR CLOCK SPRING RECALL ON MULTIPLE VW MODELS, THAT WAS INITIATED BY NHTSA INVESTIGATION. Look up ODI 11181182 at NHTSA ↗ ODI 11488593I did a left-U turn- heard a loud sound, and then all the electrical things on my steering wheel failed, like horn, air bag, and controls. The failed airbag light is on, and it has other warning lights as well. I am now not protected in a crash, nor can I use my horn. I believe from a bit of research that my car has what I think is the same clockspring defect that VW has had in a TON of their vehicles- mine has failed- but does not seem to fall into a safety recall. Why is that? This seems to be a serious safety problem they have had- a… Look up ODI 11488593 at NHTSA ↗ ODI 11084462 · 17,900 miCLOCK SPRING FAILURE IN UNDER 2 YEARS (LESS THAN 20,000 MILES ON THE CAR). WHEN CAR WAS TURNED ON ALERTS CAME UP THAT THE AIRBAG HAD MALFUNCTIONED, AND AUTOMATIC CRUISE CONTROL MALFUNCTION, NONE OF THE STEERING WHEEL CONTROLS WORKED, AND THE HORN WAS NON-FUNCTIONAL. A QUICK GOOGLE SEARCH LED ME TO BELIEVE IT WAS THE CLOCK SPRING, AND I ALSO NOTICED VW HAD A CLOCK SPRING RECALL ON CARS FROM 2011-2014, SEEMS LIKE THIS MIGHT BE A LARGER ISSUE. CAR WAS BROUGHT TO THE DEALER AND REPAIRED - CLOCK SPRING WAS DETERMINED TO BE THE PROBLEM. Look up ODI 11084462 at NHTSA ↗ | — | 0 | 4ODI 11493252A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗ ODI 11374194 · 65,000 miTHERMOSTAT HOUSING LEAKING WITH JUST A LITTLE OVER 60K MILES - JUST OUTSIDE OF WARRANTY. COST IS ABOUT $1000 AS IT IS POORLY PLACED FOR REPLACEMENT. HAVE READ MANY OTHER COMPLAINTS OF THIS. Look up ODI 11374194 at NHTSA ↗ ODI 11699966The fuel pump on my 2016 Volkswagen Golf SportWagen failed approximately three months after a safety recall repair for the suction jet pump (recall 20Y6). My independent mechanic explained that failure of the suction jet pump can cause fuel leakage or vapor transfer into the EVAP system, which may create pressure or vacuum imbalance inside the fuel tank. This can potentially damage other fuel-system components, including the fuel pump. My vehicle had no prior fuel-system issues. After the recall repair, the vehicle began experiencing symptoms … Look up ODI 11699966 at NHTSA ↗ | 1ODI 11552676My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straight and feels normal. The tires are original with ~20,000 miles on them. I expect this could be a tire problem. I took the car to Ken Ganley Volkswagen Bedford, Ohio on August 23, 2023 to have this evaluated and to have a coolant leak repaired. The de… Look up ODI 11552676 at NHTSA ↗ | 4ODI 11493252A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗ ODI 11525519May 27 and May 28: The car turned on the EPC and check engine lights while on parking mode and on. Started to loose power and didnt want to start again. Later on, the lights turned off and it started again. While trying to fill the fuel tank at the gasoline station it stopped and it was only half tank.(The system didnt allowed to continue). While driving in the highway, started to loose power and a strong smell of fuel was inside the car so the driver had to open all the windows to avoid an intoxication with emissions(as it seemed to be). When… Look up ODI 11525519 at NHTSA ↗ ODI 11588744It has been 3 months since the issue below was reported (per NHTSA) and no repair is available. I called and asked what I can do in the meantime to ensure safety of me and my 6 year old and was not provided with any information. Feb 14,2024 Manufacturer Recall Number20UF NHTSA Recall Number24V110 Recall StatusRecall Incomplete, remedy not yet available Summary The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel … Look up ODI 11588744 at NHTSA ↗ | 0 |
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| Engine | 8ODI 11633263In the last year, my car has experienced multiple instances of the Diesel Particulate Filter (DPF) warning light, check engine light, and a flashing glow plug light on the dashboard. Despite multiple visits and repairs at Sheehy Volkswagen of Springfield, these issues persist, particularly in sub-freezing temperatures. Upon independent inspection of the engine compartment, I found multiple exposed wires, broken wires, and poorly repaired broken wires. The most significant concerns are as follows: Repeated DPF Issues: Over the last three years… Look up ODI 11633263 at NHTSA ↗ ODI 11025155 · 3,000 miTHE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11436027I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts. Look up ODI 11436027 at NHTSA ↗ | 0 | 4ODI 11493252A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗ ODI 11374194 · 65,000 miTHERMOSTAT HOUSING LEAKING WITH JUST A LITTLE OVER 60K MILES - JUST OUTSIDE OF WARRANTY. COST IS ABOUT $1000 AS IT IS POORLY PLACED FOR REPLACEMENT. HAVE READ MANY OTHER COMPLAINTS OF THIS. Look up ODI 11374194 at NHTSA ↗ ODI 11699966The fuel pump on my 2016 Volkswagen Golf SportWagen failed approximately three months after a safety recall repair for the suction jet pump (recall 20Y6). My independent mechanic explained that failure of the suction jet pump can cause fuel leakage or vapor transfer into the EVAP system, which may create pressure or vacuum imbalance inside the fuel tank. This can potentially damage other fuel-system components, including the fuel pump. My vehicle had no prior fuel-system issues. After the recall repair, the vehicle began experiencing symptoms … Look up ODI 11699966 at NHTSA ↗ | 0 | — | 2ODI 11668809Engine fire due to exhaust equipment malfunction, if it was not attended to or noticed quickly it could lead to loss of control of vehicle, causing injury or death to occupants or other motorists. This occurred after having a recall completed. Look up ODI 11668809 at NHTSA ↗ ODI 11383104 · 76,000 mi2016 VW GOLF SPORTWAGEN EXPERIENCED A COOLANT LEAK AT THE THERMOSTAT HOUSING/WATER PUMP AT APPROXIMATELY 76,000 MILES. THIS SEEMS TO BE A COMMON ISSUE WITH THE 1.8 ENGINE. DIAGNOSED BY THE VW DEALER AS WELL AS A SEPARATE INDEPENDENT REPAIR SHOP. BOTH RECOMMENDED REPLACEMENT OF THE THERMOSTAT HOUSING/WATER PUMP. Look up ODI 11383104 at NHTSA ↗ | 4ODI 11493252A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗ ODI 11699966The fuel pump on my 2016 Volkswagen Golf SportWagen failed approximately three months after a safety recall repair for the suction jet pump (recall 20Y6). My independent mechanic explained that failure of the suction jet pump can cause fuel leakage or vapor transfer into the EVAP system, which may create pressure or vacuum imbalance inside the fuel tank. This can potentially damage other fuel-system components, including the fuel pump. My vehicle had no prior fuel-system issues. After the recall repair, the vehicle began experiencing symptoms … Look up ODI 11699966 at NHTSA ↗ ODI 11025155 · 3,000 miTHE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ | 0 |
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| Power Train | 2ODI 11511409I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmission error lights came on and I lost functionality of all the buttons on the steering wheel and the horn. Based on research, this is a clock spring that has been recalled for other model years. Look up ODI 11511409 at NHTSA ↗ ODI 11429496The vehicle went forward in Reverse and backward in Drive, multiple times in one day, observed by driver and passenger. Another vehicle was struck; no one was injured (fortunately). Dealer said they could not recreate the problem and nothing was wrong. Look up ODI 11429496 at NHTSA ↗ | 2ODI 11164399 · 81,000 miTHE DISPLAY SCREEN SAYS ERROR: AIRBAG, THEN IT SAYS ERROR: TRANSMISSION. ALL THE BOTTONS ON THE STREEING WHEEL DO NOT WORK CURSE CONTROL, BOTTONS FOR CHANGING THE DISPLAY TO SEE INFO ABOUT THE CAR, AND RADIO. THE CAR WAS DRIVING ON CITY STREETS WHEN THE MESSAGES FIRST WHERE NOTICED. I THINK IT HAS SOMETHING TO DO WITH INSIDE THE STEERING WHEEL AND THINK IT MIGHT BE THE CLOCK SPRING. THE FACT THAT IT IS SAYING ERROR: AIRBAG, I AM CONCERNED THAT THE AIRBAG WILL NOT WORK, OR MIGHT JUST GO OFF FOR NO REASON. Look up ODI 11164399 at NHTSA ↗ ODI 11511409I backed up my car and upon turning the wheel I heard some crackling from the steering wheel. The airbag and transmission error lights came on and I lost functionality of all the buttons on the steering wheel and the horn. Based on research, this is a clock spring that has been recalled for other model years. Look up ODI 11511409 at NHTSA ↗ | 1ODI 11552676My wife's Golf Sportwagen has a sort of whop whop noise evident at about 30 -35 MPH that gets a bit more pronounced at 60 MPH. The brakes seem fine. No pulling or pulsations in the brake pedal. They work well. The pads are not worn out and the discs have smooth, shiny surfaces. The car steers straight and feels normal. The tires are original with ~20,000 miles on them. I expect this could be a tire problem. I took the car to Ken Ganley Volkswagen Bedford, Ohio on August 23, 2023 to have this evaluated and to have a coolant leak repaired. The de… Look up ODI 11552676 at NHTSA ↗ | 0 | 2ODI 11668809Engine fire due to exhaust equipment malfunction, if it was not attended to or noticed quickly it could lead to loss of control of vehicle, causing injury or death to occupants or other motorists. This occurred after having a recall completed. Look up ODI 11668809 at NHTSA ↗ ODI 11383104 · 76,000 mi2016 VW GOLF SPORTWAGEN EXPERIENCED A COOLANT LEAK AT THE THERMOSTAT HOUSING/WATER PUMP AT APPROXIMATELY 76,000 MILES. THIS SEEMS TO BE A COMMON ISSUE WITH THE 1.8 ENGINE. DIAGNOSED BY THE VW DEALER AS WELL AS A SEPARATE INDEPENDENT REPAIR SHOP. BOTH RECOMMENDED REPLACEMENT OF THE THERMOSTAT HOUSING/WATER PUMP. Look up ODI 11383104 at NHTSA ↗ | — | 0 | 0 |
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| Fuel/Propulsion System | 2ODI 11025155 · 3,000 miTHE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ ODI 11502973I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adj… Look up ODI 11502973 at NHTSA ↗ | 0 | 4ODI 11493252A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗ ODI 11525519May 27 and May 28: The car turned on the EPC and check engine lights while on parking mode and on. Started to loose power and didnt want to start again. Later on, the lights turned off and it started again. While trying to fill the fuel tank at the gasoline station it stopped and it was only half tank.(The system didnt allowed to continue). While driving in the highway, started to loose power and a strong smell of fuel was inside the car so the driver had to open all the windows to avoid an intoxication with emissions(as it seemed to be). When… Look up ODI 11525519 at NHTSA ↗ ODI 11588744It has been 3 months since the issue below was reported (per NHTSA) and no repair is available. I called and asked what I can do in the meantime to ensure safety of me and my 6 year old and was not provided with any information. Feb 14,2024 Manufacturer Recall Number20UF NHTSA Recall Number24V110 Recall StatusRecall Incomplete, remedy not yet available Summary The suction jet pump inside the fuel tank is designed to purge fuel from the Evaporative Emissions (EVAP) system. If a specific seal inside an affected suction jet pump fails, the fuel … Look up ODI 11588744 at NHTSA ↗ | 0 | 4ODI 11493252A defect that meets the definition of a nonconformity in Washington State, and that is covered under warranty, caused the vehicle to stall while driving and caused the vehicle to not accelerate when the accelerator was pressed. My safety was put at risk when this happened on a 50 mph road because vehicles behind me expected my vehicle in front of them to accelerate in a predictable way with the flow of traffic. Another time, a stall happened as I turned onto a highway. I had come to a stop, waited for the traffic light, and then turned rig… Look up ODI 11493252 at NHTSA ↗ ODI 11699966The fuel pump on my 2016 Volkswagen Golf SportWagen failed approximately three months after a safety recall repair for the suction jet pump (recall 20Y6). My independent mechanic explained that failure of the suction jet pump can cause fuel leakage or vapor transfer into the EVAP system, which may create pressure or vacuum imbalance inside the fuel tank. This can potentially damage other fuel-system components, including the fuel pump. My vehicle had no prior fuel-system issues. After the recall repair, the vehicle began experiencing symptoms … Look up ODI 11699966 at NHTSA ↗ ODI 11025155 · 3,000 miTHE FOLLOWING PROBLEM HAS OCCURRED TWICE, MOST RECENTLY TODAY. CAR DOES NOT TURN ON, AND EPC AND ENGINE LIGHT FLASH. THE FIRST TIME THIS OCCURRED ON 9/917, I CALLED A TOW. WHEN THE TOW ARRIVED, THE CAR TURNED ON AND I DROVE IT TO THE DEALERSHIP, WHICH CHECKED IT OVER AND FOUND NO PROBLEMS. YESTERDAY, I WAS DRIVING THE CAR HOME AND MADE A STOP AT THE POST OFFICE. WHEN I RETURNED TO THE CAR, IT WOULD NOT TURN ON. I LEFT IT WHERE I HAD PARKED IT, RETURNED TO IT 3 HOURS LATER BUT IT STILL WOULD NOT TURN ON. AM HAVING IT TOWED TO THE DEALERSH… Look up ODI 11025155 at NHTSA ↗ | 0 | — | 0 |
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| Structure:Body | 5ODI 11269086 · 9,888 miRECALL 37M2 - MY 2013 VW JETTA SPORTWAGON/AUTOMATIC, W/KEY - IS NOT INCLUDED IN THIS RECALL. HOWEVER - THIS IS EXACTLY WHAT HAPPENED TO MY CAR - ONLY 4 WEEKS AFTER I BOUGHT IT! (CERTIFIED, FROM A VW DEALER) MY VW WAS PARKED AT THE TOP OF A DRIVEWAY (THE HOUSE AND DRIVEWAY IS ON A HILL - BUT THE TOP OF THE DRIVEWAY IS FLAT - WHERE THE CAR WAS PARKED) 15 MINUTES LATER IT STARTED ROLLING BACKWARDS, WENT DOWN A HILL, AND CRASHED INTO A TREE AND WAS COMPLETELY TOTALED. THE CAR WAS IN PARK - THE KEY CAME OUT AND THE CAR MADE NO BEEPING NOISE. T… Look up ODI 11269086 at NHTSA ↗ ODI 11118891 · 23,000 miTHE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS. VW SERVICE IN BROOKLYN NY AND WESTCHESTER PA EXPLAINED THAT THERE IS A DESIGN FAULT IN THE DRAINAGE SYSTEM IN THE RETRACTABLE ROOF. Look up ODI 11118891 at NHTSA ↗ ODI 11588747Despite settling a class action lawsuit re: moonroof leakage, VW refuses to cover the same repair for my VW Golf Sportwagen. I have the same issue but could not participate in the class action suit due to mileage. I routinely have to bail 1/2 - 1 gallon of water out the spare tire area if its been raining. Water now also collects in the footwell behind the driver's seat/in front of my child's seat. The bolts affixing the seatbelts to the floor are rusted and there is mold under the carpet. The car now has electrical issues, including the alarm … Look up ODI 11588747 at NHTSA ↗ | 1ODI 11709265My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner, sunroof shade, interior pillars (A–D), plus damage to interior trim. Substance was not colorless or odorless; damage was systemic, not localized. I documented immediately w/ photos taken on dealership property. I requested help/loaner; denied; requ… Look up ODI 11709265 at NHTSA ↗ | 0 | 0 | 0 | 0 | 0 | — |
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