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U.S. public vehicle records

2011 Volkswagen GTI problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

55 owner complaints analyzed

2 distinct recall campaigns

54,000 mi median reported failure mileage

Scope: 2011 model year. Data updated: . 46 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 20 of 55 complaints (36.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting916.4%
Steering behavior610.9%
Engine operation59.1%
Braking behavior47.3%
Electrical and battery issues47.3%
Fuel system concerns35.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
20
Power Train
14
Electrical System
8
Unknown Or Other
5
Air Bags
3
Fuel/Propulsion System
3
Exterior Lighting
2
Power Train:Automatic Transmission
2
Component breakdown data
CategoryCount
Engine20
Power Train14
Electrical System8
Unknown Or Other5
Air Bags3
Fuel/Propulsion System3
Exterior Lighting2
Power Train:Automatic Transmission2

Engine: 20; Power Train: 14; Electrical System: 8; Unknown Or Other: 5; Air Bags: 3; Fuel/Propulsion System: 3; Exterior Lighting: 2; Power Train:Automatic Transmission: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
12
50,000 to 74,999
11
75,000 to 99,999
5
100,000 to 149,999
9
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,99912
50,000 to 74,99911
75,000 to 99,9995
100,000 to 149,9999
150,000 and above0

Under 25,000: 9; 25,000 to 49,999: 12; 50,000 to 74,999: 11; 75,000 to 99,999: 5; 100,000 to 149,999: 9; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (12). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
7
2013
2
2014
7
2015
3
2016
6
2017
10
2018
8
2019
4
2020
1
2022
6
2026
1
Complaints over time data
CategoryCount
20117
20132
20147
20153
20166
201710
20188
20194
20201
20226
20261

2011: 7; 2013: 2; 2014: 7; 2015: 3; 2016: 6; 2017: 10; 2018: 8; 2019: 4; 2020: 1; 2022: 6; 2026: 1

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 9 complaint narratives. Steering behavior appears in 6 complaint narratives. Engine operation appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10413815 · 2011-07-20 (July 20, 2011)

THE VEHICLE IS A 2011 VOLKSWAGEN GTI EQUIPPED WITH A DSG TRANSMISSION. THE GTI IS NOT OFFERED AS CHOICE WHEN SELECTING VEHICLE MODEL USING THIS ON-LINE COMPLIANT FORM. OCCASIONALLY THE VEHICLE FAILS TO ACCELERATE OR ACCELERATES VERY SLOWLY WHEN ATTEMPTING TO MOVE FORWARD FROM A COMPLETE STOP. WHEN THIS OCCURS THE ENGINE REVOLUTIONS WILL INCREASE BUT WITH LITTLE OR NO FORWARD MOTION, AS IF THE TRANSMISSION WAS IN NEUTRAL. AFTER SEVERAL SECONDS AT HIGH RPM (~3000 -4000) THE ENGINE REVS DROP, SOMETIMES ABRUPTLY AND THE CAR BEGINS TO ACCELERATE N…

Owner-reported narrative. 14,000 miles reported. Look up ODI 10413815 at NHTSA ↗

Owner report 10425417 · 2011-09-14 (September 14, 2011)

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO…

Owner-reported narrative. 450 miles reported. Look up ODI 10425417 at NHTSA ↗

Owner report 10584602 · 2014-04-24 (April 24, 2014)

LOSS OF STEERING CONTROL AT HIGHWAY SPEEDS WHEN TRYING TO CHANGE FROM ONE LANE TO ANOTHER.TOOK IT TO THE DEALER. THEY FOUND THE SAME ISSUE. THEY REPLACED: 1K1-423-055-MX STEERING AND CORE RETURN, 1K0-498-970-A REPAIR SET, 1K1-971-111-AJ STEERING RACK WIRING HARNESS THEY TOLD ME THEY HAD NEVER SEEN ANYTHING LIKE THAT BEFORE. *TR

Owner-reported narrative. 58,000 miles reported. Look up ODI 10584602 at NHTSA ↗

Owner report 11235115 · 2019-07-26 (July 26, 2019)

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODE FOR THE STEERING LOCK COLUMN FLASHED. PUGI VOLKSWAGEN (2020 OGDEN AVE, DOWNERS GROVE, IL 60515, [phone removed]) WAS NOTIFIED OF THE FAILURE AND CLEARED THE CODE, BUT DID NOT PROVIDE DIAGNOSTIC TESTING. THE DEALER DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 11235115 at NHTSA ↗

Owner report 10621410 · 2014-08-11 (August 11, 2014)

WHEN THE ENGINE IS RESTARTED AFTER IT HAS BEEN STOPPED, BUT BEFORE IT HAS FULLY COOLED DOWN, THE ENGINE OFTEN STALLS DIRECTLY AFTER AN ENGINE START. *TR

Owner-reported narrative. 17,000 miles reported. Look up ODI 10621410 at NHTSA ↗

Owner report 10652930 · 2014-11-05 (November 5, 2014)

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Owner-reported narrative. 45,000 miles reported. Look up ODI 10652930 at NHTSA ↗

Owner report 10567933 · 2014-03-08 (March 8, 2014)

I WAS DRIVING NO A DOWNHILL INCLINE PICKING UP SPEED BUT NO MORE THAN 40 MPH. I HAD MY DAUGHTER IN THE BACK OF MY CAR, AND REALIZED THE BRAKES WERE NOT WORKING THE WAY THEY SHOULD. I HAVE A STANDARD SHIFT CAR AND DOWNSHIFTED QUICKLY FROM 6TH GEAR TO 3RD GEAR AND HAD TO PUT MY WHOLE WEIGHT ON THE BRAKE TO STOP THE CAR AND KEPT MY HAND ON THE E-BRAKE AS MY LAST RESORT. FORTUNATELY NO ONE WAS HURT, BUT THE EXPERIENCE WAS NOT A GOOD ONE. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THE TECH STATED IT WAS THE BRAKEBOOSTER AND A PIN WITHIN THE …

Owner-reported narrative. 34,000 miles reported. Look up ODI 10567933 at NHTSA ↗

Owner report 11005451 · 2017-07-15 (July 15, 2017)

(DSG AUTOMATIC) HARSH SHIFTING FROM PARK TO REVERSE, AND FROM REVERSE TO DRIVE. HESITATION FROM A STOP TO GO. CAR FEELS LIKE IT SHUDDERS OR JERKS FROM A STOP TO GO, AND WHEN BRAKING TO A STOP. DEALER STATES IT'S A FAULTY MECHATRONICS UNIT AND NEEDS TO BE REPLACED. SAME ISSUES THAT PLAGUED THE LAST GENERATION OF VEHICLES, AND VW WAS FORCED TO ISSUE A RECALL DUE TO SAFETY CONCERNS. DEALER TRIED TO GET VW TO COVER COST OF REPAIR, BUT THEY REFUSED. DEALER WANTS $2500 TO REPAIR. VEHICLE CURRENTLY HAS 47,346 MILES. CURRENTLY DISCUSSING LEGAL ACTION W…

Owner-reported narrative. 47,346 miles reported. Look up ODI 11005451 at NHTSA ↗

Owner report 11047953 · 2017-11-22 (November 22, 2017)

I TRIED TO START MY CAR, WHICH WAS PARKED IN THE DRIVEWAY; THE BATTERY WAS WORKING FINE, BUT THE ENGINE WOULD NOT START. I HAD IT TOWED TO A VW MECHANIC THE NEXT MORNING, 11/9/17. THE VW MECHANIC INFORMED ME THAT MY TIMING TENSIONER CHAIN HAD BROKE CAUSING MY PISTONS TO CRASH INTO ONE ANOTHER, CAUSING MY ENGINE TO NOT WORK AND NEED A TOTAL REBUILD. MY CAR HAD GIVEN NO WARNING, NO ENGINE LIGHTS, NOTHING TO ALLUDE TO AN IMPENDING CATASTROPHIC ISSUE INVOLVING MY ENGINE. MY CAR ONLY HAS 59,000 MILES ON IT, PREMATURE FOR THIS ISSUE - ESPECIALLY WITH…

Owner-reported narrative. 59,000 miles reported. Look up ODI 11047953 at NHTSA ↗

Owner report 10854218 · 2016-04-07 (April 7, 2016)

CAR BUCKED AND SHUT OFF MULTIPLE TIMES WHILE DROVING VEHICLE. WAS DETERMINED IT WAS DEFECTIVE FUEL PUMP.

Owner-reported narrative. 66,000 miles reported. Look up ODI 10854218 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

55 unique complaints in this selection. Analysis snapshot: 2026-09-30.

83.6%Usable mileage46 / 55 records
100.0%Valid incident date55 / 55 records
100.0%Valid filing date55 / 55 records
100.0%Ordered incident and filing dates55 / 55 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component201120122013201420152016201720182019202020212022202320242025
Engine
2036.4%
ODI 10617058 · 38,000 mi

MY 2011 VW GTI WITH ONLY 38000 MILES LOST FIRST IGNITION COIL. THERE ARE MULTIPLE RECALL FROM VW FOR THIS PART, BUT NOT FOR THIS MODEL YEAR. AS RESULT, VEHICLE LOOSING POWER DURING DRIVING. *JS

Look up ODI 10617058 at NHTSA ↗

1332.5%
ODI 10475406 · 19,000 mi

VEHICLE IS A MANUAL 6 SPEED. TWO INCIDENTS - FIRST, THE CAR WOULDN'T ENGAGE INTO REVERSE FROM A STOP UNTIL THE VEHICLE IGNITION WAS TURNED OFF AND ON SEVERAL TIMES. CAR OPERATED NORMALLY FOR ABOUT 2 WEEKS. SECOND INCIDENT, CAR WOULDN'T ENGAGE INTO ANY GEAR WHILE MOVING 10-15 MPH UPHILL WHILE IN FIRST GEAR. DURING LOSS OF POWER TRAIN, THE ENGINE REVVED IN THE 4000-5000 RPM RANGE, SMOKE WAS VISIBLY COMING OUT OF THE ENGINE BAY AND THERE WAS COMPLETE LOSS OF BRAKES, INCLUDING THE EMERGENCY BRAKE. THE VEHICLE STARTED TO ROLL BACKWARD DOWNHILL…

Look up ODI 10475406 at NHTSA ↗

1132.4%
ODI 10536206 · 242 mi

TOOK CAR FOR FIRST DRIVE. AFTER TRAVELING 145 MILES INTO THIS TRIP WHEN TROUBLE STARTED. AMBIENT TEMP WAS 101F. DRIVE TIME WAS JUST OVER 2.5 HOURS. GAS TANK WAS SLIGHTLY OVER HALF EMPTY. CAR STALLED TAKING OFF FROM STOP. ENGINE RUNNING BUT CAR WOULD NOT ACCELERATE. ENGINE THEN STOPPED. CRANKED OVER (STARTED) AND WENT ABOUT 2 BLOCKS. CAR STALLED AGAIN. THIS TIME IT WAS DIFFICULT TO GET STARTED AGAIN. HAD TO CRANK IT 3-4 TIMES. STARTED THEN STALLED. ENGINE MALFUNCTION LIGHT CAME ON. EVENTUALLY STARTED. WHILE DRIVING ON HIGHWAY AT 55MPH ENGINE TU…

Look up ODI 10536206 at NHTSA ↗

440.0%
ODI 10575421 · 8,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, WHITE SMOKE EMITTING FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT THE EPC WARNING LAMP ILLUMINATED AND THE VEHICLE MADE A LOUD SOUND BEFORE IT STALLED AND BECAME ENGULFED INTO FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

Look up ODI 10575421 at NHTSA ↗

4041.2%
ODI 10892628 · 18,600 mi

THE CLUTCH OPERATION IN MY 2015 VOLKSWAGE GTI (6 SPEED MANUAL TRANSMISSION) IS MALFUNCTIONING TO SUCH A DEGREE THAT I WAS ALMOST IN AN ACCIDENT AND NOW FEAR FOR MY SAFETY. CLUTCH OPERATION IN THE VEHICLE HAS BECOME UNPREDICTABLE, WHEN DEPRESSED THE CLUTCH PEDAL WILL REMAIN ON THE FLOOR AFTER THE PEDAL IS RELEASED, THUS PREVENTING THE VEHICLE FROM ACCELERATING. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN TRAFFIC, WHILE IN MOTION AND WHILE ACCELERATING. MOST RECENTLY WHILE ATTEMPTING TO MERGE ONTO A BUSY HIGHWAY THE CLUTCH PEDAL STUCK TO…

Look up ODI 10892628 at NHTSA ↗

1827.3%
ODI 11205181 · 49,000 mi

WATERPUMP HAD TO BE REPLACED AT 49,000 MILES WAS LEAKING COOLANT. THIS IS A WIDESPREAD ISSUE WITH THE EA888 ENGINE AND NEEDS EITHER A RECALL OR WARRANTIES EXTENDED.

Look up ODI 11205181 at NHTSA ↗

1426.9%
ODI 11101789 · 20,000 mi

THE "COMBI" VALVE ON MY GTI STAYS STUCK OPEN CAUSING MORE EXHAUST GASES TO FLOW THROUGH THE CATALYTIC CONVERTER. AS A RESULT NMY CATALYTIC CONVERTER HAD TO BE REPLACED. AFTER REPLACING TO COMBI VALVE. IT HAPPENED AGAIN

Look up ODI 11101789 at NHTSA ↗

423.5%
ODI 11193984 · 1,000 mi

WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL

Look up ODI 11193984 at NHTSA ↗

13374.3%
ODI 11193967 · 89 mi

THE CAR WILL STALL WHEN SLOWING DOWN TO A STOP IN NEUTRAL, THEN WILL REQUIRE RESTARTING. PROBLEM IS MORE PERSISTENT IN WARMER TEMPERATURE AND ALSO WHEN THE OIL TEMPERATURE IS ABOVE 220 DEGREES. HOWEVER DOES NOT CAUSE CEL OR THROW ANY CODES. I AM CONCERNED ABOUT MY SAFETY OPERATING THE VEHICLE IN THIS CONDITION BECAUSE I CONSTANTLY HAVE TO RESTART THE CAR WHICH CAN PUT ME IN VERY DANGEROUS SITUATION.

Look up ODI 11193967 at NHTSA ↗

450.0%
ODI 11341564 · 300 mi

THE ENGINE SUDDENLY STALLED WITH THE CLUTCH PEDAL FULLY DEPRESSED AS I CAME TO A STOP FROM A SLOW SPEED. THEN, AS I TRIED TO RESTART THE ENGINE WITH THE CLUTCH PEDAL FULLY DEPRESSED, THE ENGINE STARTED WITH A VERY UNSTEADY IDLE AND STALLED AGAIN. I REPEATED THIS PROCESS FOUR TIMES, AND THEN THE FIFTH TIME, APPLIED THE GAS PEDAL DURING THE UNSTEADY IDLE, AND THE CAR WAS ABLE TO RUN AGAIN. THIS ENTIRE PROCESS DID NOT CAUSE A CHECK ENGINE LIGHT, AND I HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE.

Look up ODI 11341564 at NHTSA ↗

125.0%
ODI 11430839

My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no rea…

Look up ODI 11430839 at NHTSA ↗

27.1%
ODI 11720663

Complaint: Catastrophic Engine Failure (Gen4 EA888 engine) - Volkswagen Golf GTI - Crank Walk Engine shut down while driving; car inoperable (couldn’t restart). No prior warning or engine noise that could have alerted driver to imminent issue. Car moved to roadside; could have been catastrophic if occurred on highway. Error messages displayed. Odometer read 51,068 miles (1,068 mi over 50,000 mi warranty, but under 4-year warranty coverage period). Car towed to VW. Dealer performed all work on vehicle since purchased. Dealer saw “glitter” …

Look up ODI 11720663 at NHTSA ↗

116.7%
ODI 11632262

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models when at a standstill which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving forward for two to three seconds, or cause a vehicle stall. This system activates for two to three seconds and can't be modified or turned off. This system also works on a predetermined amount of time and no user interaction can …

Look up ODI 11632262 at NHTSA ↗

13.6%
ODI 11632257

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving forward for two to three seconds, or cause a vehicle stall. This system activates for two to three seconds and can't be modified or turned off. This system also works on a predetermined amount of time and no user interaction can change the time or ho…

Look up ODI 11632257 at NHTSA ↗

0Unavailable

No examples available for this selection.

Power Train
1425.5%
ODI 10425417 · 450 mi

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO…

Look up ODI 10425417 at NHTSA ↗

717.5%
ODI 10442762 · 310 mi

DURING RUSH HOUR TRAFFIC, I HAD TO SLOW DOWN A LITTLE IN ORDER TO ALLOW THE CAR NEXT TO ME TO PASS SO I COULD CHANGE LANES WITHOUT HITTING THE CAR IN FRONT OF ME. THE CAR SEEMED TO SHIFT INTO NEUTRAL AND DID NOT RESPOND WHEN I HIT THE ACCELERATOR. THE ACCELERATOR PEDAL ACTUALLY SUNK DOWN TO THE FLOOR WITH NO RESPONSE. AFTER A FEW SECONDS, THE TRANSMISSION DID SHIFT INTO GEAR AND TOOK OFF TOO FAST. IN THE MEANTIME, I WAS ALMOST REAR-ENDED. THIS HAPPENS ALMOST EVERY DAY THAT I DRIVE IN HEAVY TRAFFIC. I CAN'T CONTROL IT SO I HAVE TO MAKE SURE T…

Look up ODI 10442762 at NHTSA ↗

514.7%
ODI 10639314 · 13,000 mi

OVER-40 DRIVER, DECADES OF EXPERIENCE DRIVING CARS WITH MANUAL TRANSMISSIONS, NO MODIFICATIONS TO THE CAR SINCE NEW. CAR HAD 13,000 MILES AT THE TIME OF THIS INCIDENT. ACCELERATING ON THE FREEWAY, NO INDICATION OF ANY PROBLEMS WHEN SHIFTING FROM 2ND TO 3RD...BUT WHEN SHIFTING FROM 3RD TO 4TH AT APPROXIMATELY 50MPH, THE GEAR SELECTOR LEVER HAD BECOME DIFFICULT TO MOVE. SUBSEQUENT SHIFTS FROM 4TH TO 5TH AND 5TH TO 6TH AT APPROXIMATELY 65MPH (NO LONGER ACCELERATING) WERE EVEN MORE CHALLENGING. I EXITED THE FREEWAY, SHIFTING AS NEEDED WITH E…

Look up ODI 10639314 at NHTSA ↗

220.0%
ODI 11463091

Was going about 75 mph on the highway when my car dropped into neutral by itself causing me to have to cut across 4 lanes of highway to stop the car. 2014 gti with 67k miles. now being told its my gear shifter an module costing $2,300. I believe this is an essential part that should not be going defective an the dealer told me that their was no visible damage or reason to why it happened. "It is just a failed part"

Look up ODI 11463091 at NHTSA ↗

1212.4%
ODI 10725253 · 200 mi

WAS DRIVING ALONG WITH TRAFFIC AND I HEARD A LOUD NOISE, THE ENGINE RPMS JUMPED AND THERE WAS A MASSIVE LOSS IN SPEED AND POWER. THE TRANSMISSION WAS STUCK IN 1ST GEAR. PULLED OVER AS SOON AS WAS SAFE. I WAS CONCERNED AN ACCIDENT COULD HAVE OCCURRED DUE TO THE SUDDEN LOSS IN POWER AND SPEED WITH NO FAULT TO THE DRIVER, MYSELF. THE DASH SHOWED "ERROR: TRANSMISSION. REVERSE NOT POSSIBLE." THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR EVALUATION. UPDATED 09/01/2015*LJ UPDATED 10/20/2017*CN

Look up ODI 10725253 at NHTSA ↗

812.1%
ODI 10885865 · 8,000 mi

IN VERY HOT WEATHER (OVER 110 F) THE TRANSMISSION DOES NOT SHIFT PROPERLY. IT STAYS IN LOW GEARS AND REV'S THE ENGINE FAR TOO MUCH. AT COOLER TEMPS IT DRIVES FINE. TOOK IT INTO THE DEALER IN JULY 2016 AND WAS TOLD IT WAS FINE.

Look up ODI 10885865 at NHTSA ↗

713.5%
ODI 11307394 · 22,000 mi

I FIND THAT MY COOLANT LEVEL SLOWING GOES DOWN AND I'VE HAD TO REFILL SEVERAL TIMES ALREADY. MAYBE 2 TIMES A YEAR SINCE I OWNED IT. NEVER HAD TO REPLACE COOLANT ON ANY OTHER CARS. I DON'T KNOW IF THIS WILL CAUSE A BIGGER ISSUE DOWN THE LINE.

Look up ODI 11307394 at NHTSA ↗

317.6%
ODI 11193984 · 1,000 mi

WHEN DOWN SHIFTING THE TRANSMISSION SHIFTS ROUGHLY. (ONLY IN TRAFFIC) WHEN DOWN SHIFTING FROM 3,2,1 THE BRAKE PEDAL FOR SOME REASON DECIDES TO BRAKE HARDER THAN SUPPOSED TO, MAKING THE CAR JERKY. ( REGULAR DRIVING AND COMING UP TO A STOP LIGHT. ) AUTOMATIC TRANSMISSION AND IT'S THE AUTOBAHN EDITION.. ALSO WHEN THE CAR IS IDLING (COLD START) THE ENGINE VIBRATES ALOT MORE THAN NORMAL

Look up ODI 11193984 at NHTSA ↗

6234.6%
ODI 11193831 · 4,000 mi

ENGINE SHUTS OFF/STALLS WHEN BRAKING TO A STOP IN A 6MT URANO GREY GOLF GTI RABBIT EDITION. ON DOZENS OF OCCASIONS AT THIS POINT, WITH NO CHECK ENGINE LIGHT OR ENGINE CODES BEING DROPPED. I WILL BE IN NEUTRAL OR WITH THE CLUTCH FULLY ENGAGED, USUALLY COMING TO A STOP BUT HAS ALSO HAPPENED WHEN ROLLING SLOWLY, AND THE CAR WILL STALL OUT. IT HAS BEEN SO GENTLE THAT I DON'T EVEN NOTICE UNTIL I PRESS THE GAS AND START MOVING AND NOTHING HAPPENS. IT HAS OCCURRED DURING HEAVY BRAKING AND LIGHT BRAKING, USUALLY AFTER A LONGER DRIVE. TENDS TO …

Look up ODI 11193831 at NHTSA ↗

225.0%
ODI 11341564 · 300 mi

THE ENGINE SUDDENLY STALLED WITH THE CLUTCH PEDAL FULLY DEPRESSED AS I CAME TO A STOP FROM A SLOW SPEED. THEN, AS I TRIED TO RESTART THE ENGINE WITH THE CLUTCH PEDAL FULLY DEPRESSED, THE ENGINE STARTED WITH A VERY UNSTEADY IDLE AND STALLED AGAIN. I REPEATED THIS PROCESS FOUR TIMES, AND THEN THE FIFTH TIME, APPLIED THE GAS PEDAL DURING THE UNSTEADY IDLE, AND THE CAR WAS ABLE TO RUN AGAIN. THIS ENTIRE PROCESS DID NOT CAUSE A CHECK ENGINE LIGHT, AND I HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE.

Look up ODI 11341564 at NHTSA ↗

125.0%
ODI 11394825 · 300 mi

TL* THE CONTACT OWNS A 2021 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED INTO THE INTERSECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TOMS RIVERS VOLKSWAGEN LOCATED AT 256 NJ-37, TOMS RIVER, NJ 08753, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.

Look up ODI 11394825 at NHTSA ↗

00.0%

No examples available for this selection.

233.3%
ODI 11632262

VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual transmisson models when at a standstill which has many times nearly caused an accident. This system locks the brakes when the clutch is activated and brakes are applied and can prevent the car from moving forward for two to three seconds, or cause a vehicle stall. This system activates for two to three seconds and can't be modified or turned off. This system also works on a predetermined amount of time and no user interaction can …

Look up ODI 11632262 at NHTSA ↗

621.4%
ODI 11584794 · 200 mi

The contact's son owns a 2024 Volkswagen Golf GTI. The contact stated that while driving at various speeds for several hours, an unknown yellow symbol illuminated on the instrument panel, and a message stating that the vehicle needed to cool down was displayed. The contact stated that the vehicle failed to shift into gear. The vehicle was towed to the local dealer and the contact was informed that the failure was due to user error and diagnosed that there was a burned clutch and that the transmission needed to be replaced. The manufacturer was …

Look up ODI 11584794 at NHTSA ↗

0Unavailable

No examples available for this selection.

Electrical System
814.5%
ODI 11081088 · 48,200 mi

THE FUSE BOX MELTED. THIS WAS CAUSED BY A TERMINAL OR A FUSE OVER HEATING. THIS CAUSED AN OUTAGE FOR ALL THE RIGHT-SIDE LAMPS OF THE VEHICLE AND SOME LAMPS ON THE LEFT-SIDE. THE LAMP ERROR WAS REPORTED BY THE VEHICLES MULTIFUNCTION DISPLAY. THE CAR WAS RUNNING FINE IN THE MORNING AND EXPERIENCED THIS FAILURE AFTER STARTING UP THE VEHICLE AT NOON. I RESTARTED THE VEHICLE OVER AND OVER TRYING TO CLEAR THE ERROR. THE BULBS IN QUESTION APPEARED TO BE FINE. I DROVE THE VEHICLE STRAIGHT OVER TO THE VW DEALERSHIP FOR SERVICE. LATER, THE DEALERSHIP…

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410.0%
ODI 10691598 · 50,000 mi

THIS MORNING ON THE WAY TO WORK, I EXPERIENCED SHAKING AND HESITATION UPON ACCELERATING. I TURNED AROUND AND WENT BACK HOME AND IMMEDIATELY GOT THE CAR INTO THE DEALER. I WAS TOLD THAT THE NUMBER 2 IGNITION COIL WAS FAILING, WHICH WAS CAUSING THE PROBLEM. I LOOKED UP THE PROBLEM AND FOUND THIS LINK: HTTP://WWW.VWPROBLEMS.COM/TRENDS/IGNITION-COIL/ WHICH SPECIFICALLY INSTRUCTS TO CONTACT YOU TO FILE THE COMPLAINT. I BOUGHT THE CAR ON 9/30/2011 BRAND NEW. I AM NOT SURE THE LIFE OF THE IGNITION SWITCHES, BUT THE CAR IS TECHNICALLY OUT OF W…

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38.8%
ODI 10536206 · 242 mi

TOOK CAR FOR FIRST DRIVE. AFTER TRAVELING 145 MILES INTO THIS TRIP WHEN TROUBLE STARTED. AMBIENT TEMP WAS 101F. DRIVE TIME WAS JUST OVER 2.5 HOURS. GAS TANK WAS SLIGHTLY OVER HALF EMPTY. CAR STALLED TAKING OFF FROM STOP. ENGINE RUNNING BUT CAR WOULD NOT ACCELERATE. ENGINE THEN STOPPED. CRANKED OVER (STARTED) AND WENT ABOUT 2 BLOCKS. CAR STALLED AGAIN. THIS TIME IT WAS DIFFICULT TO GET STARTED AGAIN. HAD TO CRANK IT 3-4 TIMES. STARTED THEN STALLED. ENGINE MALFUNCTION LIGHT CAME ON. EVENTUALLY STARTED. WHILE DRIVING ON HIGHWAY AT 55MPH ENGINE TU…

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220.0%
ODI 11062173 · 28,335 mi

AS I WAS DRIVING DOWN THE HIGHWAY IN NORMAL DRIVING CONDITIONS THE ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, STEERING WHEEL FAULT WARNING LIGHT AND THE CHECK ENGINE LIGHT LIT UP WITHOUT ANY WARNING PROMPTING A FAULT DESCRIPTION ON MY CENTER DASH SAYING "FAULT: ABS/ELECTRONIC STABILIZATION CONTROL". FROM MY RESEARCH THIS FAULT WAS ALSO FOUND IN THE 2009 (MK5) GTI WHICH SHARES THE SAME ENGINE, ELECTRICAL COMPONENTS AND DRIVETRAIN AS THE 2010-2014 (MK6). ON THE DIFFERENT VOLKSWAGEN FORUMS WITHIN THE COMMUNITY IT IS STILL AN APPARENT FAU…

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44.1%
ODI 11090216 · 77,809 mi

THE CLOCKSPRING BROKE, I HAVE AN AIRBAG ERROR LIGHT ON AND NONE OF THE STEERING WHEEL FUNCTIONS WORK INCLUDING THE HORN. MANY OF THE 2015 VW VEHICLES HAVE BEEN RECALLED BUT THE GTI IS NOT APART OF THE RECALL.. THE DEALERSHIP CONFIRMED IT'S THE CLOCKSPRING

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34.5%
ODI 11133194 · 41,000 mi

CLOCKSPRING FAILURE ON 2016 VW GTI RESULTING IN NON FUNCTIONING AIRBAG

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35.8%
ODI 11202564 · 28,000 mi

AT AROUND 28,000 MILES, WHEN THE TEMPERATURE OUTSIDE WAS NEAR FREEZING AND THE CAR HAD BEEN SITTING OVERNIGHT, I NOTICED A ROTATIONAL SQUEAKING/CHIRPING NOISE WHEN THE INTERIOR FAN SPEED WAS ON THE LOWER SETTINGS. THE FREQUENCY WOULD CHANGE WHEN THE FAN SPEED CHANGED. THE ISSUE GOT WORSE WHEN MAKING LEFT TURNS. ONCE THE CAR WARMED UP, THE NOISE WOULD GO AWAY. TOOK THE CAR TO THE DEALERSHIP MULTIPLE TIMES WITH AUDIO AND VIDEO OF THE PROBLEM AND THEY COULD NOT DUPLICATE THE ISSUE AND TOLD ME THEY COULD NOT REPLACE THE PART UNTIL THEY WERE ABLE TO…

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211.8%
ODI 11229618 · 10,000 mi

LOSS OF POWER CYLINDER 2 MISSFIRES LOSS OF CAM CRANK SYNCHRONIZATION AND LACK OF CAM SIGNAL EVEN AFTER REPLACING BOTH CAM SENSORS IT STILL READS 0 RPM AND HAS BECAME VERY FRUSTRATING

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168.9%
ODI 11195887 · 450 mi

WHEN COMING TO A STOP THE VEHICLE STALLS OUT. MANUAL TRANSMISSION, CLUTCH FULLY DEPRESSED AND THE CAR STALLS. CAR ALSO STALLS ON RESTART OF THE ENGINE. DEALER HAS NOT FOUND A CAUSE.

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00.0%

No examples available for this selection.

375.0%
ODI 11430839

My car has, on several occasions, slammed the breaks on while I’m reversing, while suggesting that I am about to hit something, even though there is nothing there. It is very scary because I have no way of knowing when this will happen. Also it turns off the head unit and goes black while I am in reverse or trying to follow the directions. And finally the key sensor keeps saying my keys are not in the car while they are right there (had the battery replaced and that wasn’t the problem) additionally the wipers are dangerous and go off for no rea…

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621.4%
ODI 11514460

I purchased the vehicle base in March of 2022. The SOS, Travel and Parking assist warning lights started coming on in August 2022. I took it in for service. They kept the car for a couple of days because they didn't know how to fix the issue. Finally they were told by VW to replace the steering wheel with hope of this resolving the issue. The steering wheel was replace and the issue went away only to come back around November 2022. I took the vehicle in once again and was told that a newer steering wheel is now available and they will replace t…

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116.7%
ODI 11624393

I have a 2023 VW GTI with a manual transmission. It has a feature called "Hill Hold Assist", where it enables the parking brake when you are uphill and at a stop, at a red traffic light, for example. The issue is the feature does not disengage the parking brake for about 3 seconds after you engage the gas to begin moving the car. It basically holds the car for too long when you are trying to get moving. This feature has become more of a hinderance and safety concern, than an assistance: 1) Almost rear ended by another car as the Hill Hold A…

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310.7%
ODI 11642670

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in th…

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0Unavailable

No examples available for this selection.

Service Brakes
11.8%
ODI 10567933 · 34,000 mi

I WAS DRIVING NO A DOWNHILL INCLINE PICKING UP SPEED BUT NO MORE THAN 40 MPH. I HAD MY DAUGHTER IN THE BACK OF MY CAR, AND REALIZED THE BRAKES WERE NOT WORKING THE WAY THEY SHOULD. I HAVE A STANDARD SHIFT CAR AND DOWNSHIFTED QUICKLY FROM 6TH GEAR TO 3RD GEAR AND HAD TO PUT MY WHOLE WEIGHT ON THE BRAKE TO STOP THE CAR AND KEPT MY HAND ON THE E-BRAKE AS MY LAST RESORT. FORTUNATELY NO ONE WAS HURT, BUT THE EXPERIENCE WAS NOT A GOOD ONE. I TOOK IT TO THE DEALERSHIP TO HAVE IT CHECKED. THE TECH STATED IT WAS THE BRAKEBOOSTER AND A PIN WITHIN THE …

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512.5%
ODI 10475406 · 19,000 mi

VEHICLE IS A MANUAL 6 SPEED. TWO INCIDENTS - FIRST, THE CAR WOULDN'T ENGAGE INTO REVERSE FROM A STOP UNTIL THE VEHICLE IGNITION WAS TURNED OFF AND ON SEVERAL TIMES. CAR OPERATED NORMALLY FOR ABOUT 2 WEEKS. SECOND INCIDENT, CAR WOULDN'T ENGAGE INTO ANY GEAR WHILE MOVING 10-15 MPH UPHILL WHILE IN FIRST GEAR. DURING LOSS OF POWER TRAIN, THE ENGINE REVVED IN THE 4000-5000 RPM RANGE, SMOKE WAS VISIBLY COMING OUT OF THE ENGINE BAY AND THERE WAS COMPLETE LOSS OF BRAKES, INCLUDING THE EMERGENCY BRAKE. THE VEHICLE STARTED TO ROLL BACKWARD DOWNHILL…

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25.9%
ODI 11074577 · 33,000 mi

THE VEHICLE WAS ON A HIGHWAY AND STARTED BEEPING WITH WARNING LIGHT THAT SAID "BRAKES SERVICE NOW" AND BOTH BRAKE AND ABS LIGHTS WERE ON. I TOOK IT TO SHOULDER TO CHECK. THE CAR HAD ONLY 33000 MILES ON IT. THE BRAKES SEEMED TO BE OKAY THOUGH. TOOK IT TO THE DEALER WHO UPON INSPECTION SAID THE ABS CONTROL UNIT IS FAULTY AND NEEDS REPLACING. HE QUOTED 3300 FOR THE REPAIR. UPON CHECKING, HE SAID THE IT FAILED NOT BECAUSE OF ANY USER ERROR, AND THE CONTROL UNIT SHOULD LAST A LONG TIME. LOOKS LIKE THERE WERE RECALLS FOR VW CAR FROM 2008-2009 FOR A S…

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110.0%
ODI 11062173 · 28,335 mi

AS I WAS DRIVING DOWN THE HIGHWAY IN NORMAL DRIVING CONDITIONS THE ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, STEERING WHEEL FAULT WARNING LIGHT AND THE CHECK ENGINE LIGHT LIT UP WITHOUT ANY WARNING PROMPTING A FAULT DESCRIPTION ON MY CENTER DASH SAYING "FAULT: ABS/ELECTRONIC STABILIZATION CONTROL". FROM MY RESEARCH THIS FAULT WAS ALSO FOUND IN THE 2009 (MK5) GTI WHICH SHARES THE SAME ENGINE, ELECTRICAL COMPONENTS AND DRIVETRAIN AS THE 2010-2014 (MK6). ON THE DIFFERENT VOLKSWAGEN FORUMS WITHIN THE COMMUNITY IT IS STILL AN APPARENT FAU…

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66.2%
ODI 10748708 · 6,000 mi

UPON BRAKING, THE BRAKE PEDAL CAME OFF RESULTING IN MY ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME.

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23.0%
ODI 11175968 · 20 mi

MASTER BRAKE CYLINDER FAILURE CAUSING MY BRAKES TO NOT WORK AND ENDANGERED MY SAFETY ON THE ROAD. NO INDICATIONS OF FAILURE UNTIL I WAS ALREADY ON THE ROAD WITH NO BRAKE FLUID IN THE CYLINDER. NO LEAK BRAKE FLUID ALL DRAINED TO THE BOOST PUMP AND FAILED.

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11.9%
ODI 11030608 · 9,000 mi

THERE IS A PIECE OF RUBBER PROTRUDING FROM THE BOTTOM OF THE BRAKE PEDAL. IT BECAME ENTANGLED ON THE LACE OF MY RIGHT SHOE, AND I WAS UNABLE TO USE MY RIGHT FOOT TO BRAKE (THE FOOT WAS TRAPPED UNDER THE BRAKE PEDAL). I WAS EVENTUALLY ABLE TO BRAKE USING MY LEFT FOOT. THE VEHICLE WAS IN MOTION AT THE TIME, ON I-95. TRAFFIC WAS RAPIDLY SLOWING DOWN AT THE TIME. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME.

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635.3%
ODI 11184755 · 7,000 mi

I WAS DRIVING MY CAR AND THE BRAKES FAILED TO SLOW DOWN/STOP THE CAR AT 50 YARDS OUT GOING 30 MILES PER HOUR RESULTING IN A COLLISION. MY CAR HAS BEEN AT THE DEALERSHIP SINCE JUNE 2018 AND ITS CURRENTLY MARCH 2019.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

27.1%
ODI 11615444

This is in regard the hill hold assist on the manual transmission vehicles. The hill hold assist holds the brake for 2-3 seconds after the brake has been released, causing a delay in movement which if trying to make a quick maneuver, could cause a delay in start which could cause an accident if the driver was not prepared for it. Personally, it caused me to stall the vehicle on a hill, stopping the flow of traffic for a further 3-5 seconds as I started the vehicle back up. This seems to be a common problem in 2022-2024 model manual GTI’s and Go…

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116.7%
ODI 11641871

The hill assist feature causes the vehicle to stall due to long hold times. It's caused me to back up traffic numerous times and has almost caused people behind me to rear end me

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725.0%
ODI 11629010

The hill hold assist on the MK8 VW GTI is overly aggressive, creating safety concerns. When starting on a hill, there is a 2-3 second delay where the car strongly holds the brakes, even after the brake light disengages. This could lead to rear-end collisions as following drivers might assume the car is moving. Additionally, in emergency situations, this delay prevents immediate forward movement, increasing risk. For manual transmission models, it also raises the likelihood of stalling, which can further compromise safety. This feature should …

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0Unavailable

No examples available for this selection.

Unknown Or Other
59.1%
ODI 11051326 · 48,556 mi

THIS IS MY THIRD VOLKSWAGEN MODEL, PARTICULARLY GOLF GTI MODEL IN TEN YEARS, AND FOR THE THIRD TIME, LIKE CLOCKWORK, THE AIR CON HAS DIED BEFORE 48K MILES ON THE ODOMETER. ALL SIGNS POINT TO A FAULTY SENSOR ON THE COMPRESSOR THAT DIES, AND TYPICALLY SHRAPNELS THE COMPRESSOR, DRY, AND OTHER CRITICAL AIR CON SYSTEMS, CAUSING ZERO COLD AIR TO BLOW. VW HAS A RECALL OR AN OPEN TSB FOR THIS FAULTY SENSOR AND THE PARTS AFFECTED BY IT ON PREVIOUS MODELS AFTER SEVERAL COMPLAINTS, BUT REFUSES TO EXTEND ANY COMPENSATION OR ASSISTANCE FOR THE FACELIFTED MK…

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37.5%
ODI 10736006 · 35,267 mi

IN THE FIRST INCIDENT DATED 1/27/2014, THE BLADE HOLDER BROKE OFF THE IGNITION KEY. MY VW DEALER REPLACED THE IGNITION KEY UNDER WARRANTY. IN THE SECOND INCIDENT DATED 7/23/2015 (62800 MILES), THE KEY BLADE HOLDER BROKE OFF AGAIN, ALL OF A SUDDEN, WHILE I WAS DRIVING. OBVIOUSLY, THE KEY BLADE REMAINED INSIDE THE IGNITION SWITCH, WHILE THE REMOTE PART OF THE KEY FELL OFF. I WAS NOT FAR FROM HOME SO I COULD DRIVE BACK AND EXTRACT THE KEY BLADE EASILY WITH NOSE PLIERS. I CONTACTED THE DEALERSHIP AND THEY STATED I HAVE TO TALK TO VW AMERICA F…

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12.9%
ODI 11128430

HEADLINER IS SAGGING.

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330.0%
ODI 10582830 · 746 mi

SUBMITTAL TO VOLKSWAGEN OF AMERICA 04/08/2014 4:03AM I WOULD LIKE THIS EMAIL TO BE THE BEGINNING OF DOCUMENTATION OF A SERIOUS ISSUE I'M EXPERIENCING WITH THE NEW VW GTI I PURCHASED ONLY TWO WEEKS AGO. SAID ISSUE INVOLVES OCCASIONAL ZERO THROTTLE RESPONSE, WHICH HAS HAPPENED ON FOUR SEPARATE OCCASIONS SINCE DELIVERY. FOR YOUR REFERENCE, THIS MODEL GTI IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. MY COMPLAINT: OCCASIONALLY AT VERY SLOW SPEEDS (APPROXIMATELY 10 TO 20MPH) WHEN DEPRESSING THE ACCELERATOR PEDAL (EVEN TO THE FLOOR) THE VEHICLE WI…

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2020.6%
ODI 10956665 · 22,000 mi

I WAS DRIVING APPROXIMATELY 45 MPH ON THE HIGHWAY IN JACKSONVILLE, FL WHEN MY SUNROOF SUDDENLY EXPLODED SENDING GLASS SHARDS EVERYWHERE. THE GLASS BROKE FROM THE INSIDE OUT BASED ON THE ORIENTATION OF THE REMAINING SHARDS ATTACHED TO THE SUNROOF FRAME. THIS WAS AT 8:45AM WHILE TRAVELING IN MORNING WORK TRAFFIC. THE LOUDNESS AND INTENSITY OF THE GLASS BREAKING NEARLY CAUSED ME LOSE CONTROL OF MY VEHICLE. TOM BUSH VOLKSWAGEN JACKSONVILLE DEALERSHIP REFUSED TO COVER THE DAMAGE EVEN THOUGH THE VEHICLE IS UNDER MANUFACTURER'S WARRANTY. I RECEIVED MI…

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1015.2%
ODI 11104517 · 14,000 mi

I WAS DRIVING AT AROUND 15MPH IN A RESIDENTIAL AREA WHEN I HEARD THE LOUD SOUND LIKE A GUNSHOT. I STOPPED IMMEDIATELY AND WENT OUTSIDE TO FIND THAT MY SUNROOF WAS SHATTERED. THAT WAS NOTHING ON THE GROUND THAT COULD'VE HIT THE SUNROOF OR WAS THERE ANYTHING HIGH NEARBY (TREES, BUILDINGS, ETC.) THAT SOMETHING COULD'VE FELL FROM.

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35.8%
ODI 11387242

THERE IS A MAJOR DEFECT WITH THE CENTER CONSOLE STORAGE OF THIS VEHICLE THAT IS CAUSING DEEP CUTS AND GASHES ON PEOPLE'S HANDS. SPECIFICALLY, THE SILVER SHARP METAL TRIM PIECE IN FRONT OF THE SHIFTER BOOT BECOMES SLIGHTLY LIFTED OVER TIME AS IT SEPARATES FROM A PLASTIC THAT HOLDS IT, AND THE SHARP EDGE IS EXPOSED IN AN AREA THAT A DRIVER / PASSENGER REACHES INTO REGULARLY. MANY OTHERS HAVE REPORTED SIMILAR PROBLEM ON THE CAR FORUM GOLFMK7.COM AS WELL. HAVE ATTACHED SOME PHOTOS OF THE CUT AND PIECE (THOUGH IT IS HARD TO SEE) FOR YOUR INFOR…

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211.8%
ODI 11112054 · 3,000 mi

THE "FRONT ASSIST" AUTOMATIC FORWARD COLLISION WARNING AND BRAKING SYSTEM RANDOMLY ACTIVATES WHEN DRIVING, BRAKING THE CAR WHEN THERE IS NOTHING TO TRIGGER IT. (THIS IS OCCURRING EVEN ON EMPTY ROADS WITH NO OTHER VEHICLES IN SIGHT) THE LAST OCCURRENCE WAS ON AN EMPTY 4-LANE SUBURBAN STREET. THERE WERE NO OTHER CARS ON THE ROAD. I WAS IN THE MIDDLE OF A GENTLE CURVE IN THE ROAD WHEN THE WARNING SOUND ACTIVATED AND THE CAR BRAKED.

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3720.7%
ODI 11194331 · 200 mi

I PURCHASED A 2019 GTI S ON MARCH 30TH 2019 AND IN ONE WEEK'S TIME I STALLED OUT 7 TIMES. 3 OF THOSE 7 TIMES WERE WHEN I WAS AT A COMPLETE STOP, IN NEUTRAL WITH MY FOOT ON THE BRAKE ONLY (NOT ON THE CLUTCH). THE OTHER 4 TIMES WERE IN 2ND GEAR AT LOW SPEEDS BETWEEN 8 AND 10 MPH WHEN I WAS EITHER PULLING INTO A DRIVEWAY OR GOING OVER A LONG BUT LOW AND NOT AGGRESSIVE SPEED BUMP. THE STALL WOULD HAPPEN WHEN I WOULD DEPRESS THE CLUTCH, NOT ON THE RELEASE.

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112.5%
ODI 11395528 · 3,500 mi

VEHICLE INTERMITTENTLY STALLS AT LOW SPEEDS AND WHEN IDLING.

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125.0%
ODI 11753561

What component or system failed or malfunctioned, and is it available for inspection upon request? Component: The MIB3 Infotainment Head Unit (specifically the internal eMMC memory chip) and the motorized rearview camera trunk emblem assembly.Inspection: Yes, the vehicle and all malfunctioning components are fully available for inspection upon request. How was your safety or the safety of others put at risk?Risk: The backup camera screen completely freezes or goes black when reversing, causing a total loss of rear visibility that violates Fed…

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517.9%
ODI 11610756

Lost my key fob during a hike. The key was attached to my belt through the key ring. Must have accidentally brushed release button for the emergency key, which dropped the key fob somewhere along a ten-mile (16 K) hike. Thought I could start the car using the emergency key. That is not possible. I became stranded. The key fob for 2022 GT1 includes an “emergency” key. The emergency key contains a metallic loop, which is the only way to attach the key fob to a key chain. The emergency key is released by pushing an exposed button on the si…

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233.3%
ODI 11622570

Backup camera, parking sensors, traffic sensors, A/C frequently are disabled. “Component protection mode” is activated and it says it must be taken to the dealer for these items to work. I must manually reset the system in order to get these to work, resetting the system only sometimes fixes the issue. It makes parking and backing out of spots very dangerous at times. VW has stated they were working a on a fix for a long time but it has never come and makes this car unsafe at times.

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828.6%
ODI 11614671

Rearview Camera. When I changed the gear into reverse, sometimes my rearview Camera does not turn on, the screen only goes black. It happens multiple times in a month and it's a risk for the driver as well as other outside the car. I heard there's a recall exactly like this for my same model, same car and there's no recall for my particular model.

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0Unavailable

No examples available for this selection.

Fuel/Propulsion System
35.5%
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

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410.0%
ODI 10689703 · 37,200 mi

WITHIN SECONDS OF STARTING, THE ENGINE STALLS (MAKING A SPUTTERING SOUND) AND DIES. THIS SEEMS TO HAPPEN ON WARM STARTS, NOT HOT, NOT COLD. I'M TYPICALLY ABLE TO MOVE THE CAR (ONLY A FEW FEET) BEFORE THE STALL OUT OCCURS. THE TEMPERATURE GAGE SEEMS TO BE AROUND THE 11 O' CLOCK MARK WHEN THIS OCCURS. SPECIFICALLY, IT'S HAPPENED AFTER DRIVING THE CAR FOR 20-40 MINUTES, THEN LETTING THE CAR SIT FOR 1-2 HOURS. THE CAR STARTS UP AGAIN AND RUNS ANYWHERE FROM 30 MINUTES TO 1 HOUR AFTER THE INCIDENT - CLOSER TO THE 30 MINUTE MARK, PRESSING THE ACCELERA…

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720.6%
ODI 10536206 · 242 mi

TOOK CAR FOR FIRST DRIVE. AFTER TRAVELING 145 MILES INTO THIS TRIP WHEN TROUBLE STARTED. AMBIENT TEMP WAS 101F. DRIVE TIME WAS JUST OVER 2.5 HOURS. GAS TANK WAS SLIGHTLY OVER HALF EMPTY. CAR STALLED TAKING OFF FROM STOP. ENGINE RUNNING BUT CAR WOULD NOT ACCELERATE. ENGINE THEN STOPPED. CRANKED OVER (STARTED) AND WENT ABOUT 2 BLOCKS. CAR STALLED AGAIN. THIS TIME IT WAS DIFFICULT TO GET STARTED AGAIN. HAD TO CRANK IT 3-4 TIMES. STARTED THEN STALLED. ENGINE MALFUNCTION LIGHT CAME ON. EVENTUALLY STARTED. WHILE DRIVING ON HIGHWAY AT 55MPH ENGINE TU…

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00.0%

No examples available for this selection.

1313.4%
ODI 10882763

WOULD LIKE TO KNOW WHY WE WERE NEVER INFORMED OF THE 3 RECALLS ON OUR 2015 VW GTI. STARTED INVESTIGATING AFTER OUR 2015 VW PASSAT HAS THE BAD AIRBAGS IN THEM. ALSO OWN THE GTI AND WE INVESTIGATED TO SEE IF THE BAD AIRBAGS ARE IN THERE TOO. THAT IS WHEN WE FOUND PROBLEMS WITH THE FUEL PUMP WHICH WAS RECALLED IN JUNE 2015, WE WERE NEVER NOTIFIED, ALSO A FUEL LEAK OF AN IGNITION SOURCE...NEVER NOTIFIED AND A LOOSE STABILIZER LINK IN THE STEERING. WHO WANTS TO DRIVE THIS CAR. WHY WERE WE NOT NOTIFIED OF THESE THREE RECALLS. WE NEVER MOVED, I W…

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1319.7%
ODI 10907164 · 1,000 mi

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL NEAR THE REAR PASSENGER SIDE WHEEL WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

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1528.8%
ODI 11265912 · 50,000 mi

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT FUEL SPILLED ONTO THE GROUND WHILE THE CONTACT ATTEMPTED TO FILL THE FUEL TANK. AS A RESULT, THE CONTACT WAS UNABLE TO FILL UP THE FUEL TANK. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE FUEL LEVEL HAD DROPPED. THE CONTACT PARKED THE VEHICLE AND FOUND THAT FUEL SPILLED OUT OF THE FUEL TANK WHILE DRIVING AND THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000…

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00.0%

No examples available for this selection.

2312.8%
ODI 11194331 · 200 mi

I PURCHASED A 2019 GTI S ON MARCH 30TH 2019 AND IN ONE WEEK'S TIME I STALLED OUT 7 TIMES. 3 OF THOSE 7 TIMES WERE WHEN I WAS AT A COMPLETE STOP, IN NEUTRAL WITH MY FOOT ON THE BRAKE ONLY (NOT ON THE CLUTCH). THE OTHER 4 TIMES WERE IN 2ND GEAR AT LOW SPEEDS BETWEEN 8 AND 10 MPH WHEN I WAS EITHER PULLING INTO A DRIVEWAY OR GOING OVER A LONG BUT LOW AND NOT AGGRESSIVE SPEED BUMP. THE STALL WOULD HAPPEN WHEN I WOULD DEPRESS THE CLUTCH, NOT ON THE RELEASE.

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112.5%
ODI 11594227

Upon driving the car ,noticed fuel odor and found fuel leak by rear passenger inner fender cover.

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00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

116.7%
ODI 11624393

I have a 2023 VW GTI with a manual transmission. It has a feature called "Hill Hold Assist", where it enables the parking brake when you are uphill and at a stop, at a red traffic light, for example. The issue is the feature does not disengage the parking brake for about 3 seconds after you engage the gas to begin moving the car. It basically holds the car for too long when you are trying to get moving. This feature has become more of a hinderance and safety concern, than an assistance: 1) Almost rear ended by another car as the Hill Hold A…

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00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Power Train:Automatic Transmission
23.6%
ODI 10413815 · 14,000 mi

THE VEHICLE IS A 2011 VOLKSWAGEN GTI EQUIPPED WITH A DSG TRANSMISSION. THE GTI IS NOT OFFERED AS CHOICE WHEN SELECTING VEHICLE MODEL USING THIS ON-LINE COMPLIANT FORM. OCCASIONALLY THE VEHICLE FAILS TO ACCELERATE OR ACCELERATES VERY SLOWLY WHEN ATTEMPTING TO MOVE FORWARD FROM A COMPLETE STOP. WHEN THIS OCCURS THE ENGINE REVOLUTIONS WILL INCREASE BUT WITH LITTLE OR NO FORWARD MOTION, AS IF THE TRANSMISSION WAS IN NEUTRAL. AFTER SEVERAL SECONDS AT HIGH RPM (~3000 -4000) THE ENGINE REVS DROP, SOMETIMES ABRUPTLY AND THE CAR BEGINS TO ACCELERATE N…

Look up ODI 10413815 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Electronic Stability Control (Esc)
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

25.9%
ODI 11064483 · 18,000 mi

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NEFTIN WESTLAKE VOLKSWAGEN (3550 AUTO MALL DR, THOUSAND OAKS, CA 91362, [phone removed]) WHERE THE DEALER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT AN UNKNOWN FAILURE WAS NOT DETERMINED. UPON PICKING UP THE VEHICLE, THE WARNING INDICATOR WAS NO LONGER ILLUMINATED. THAT AFTER LEAVING THE DEALER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…

Look up ODI 11064483 at NHTSA ↗

110.0%
ODI 11062173 · 28,335 mi

AS I WAS DRIVING DOWN THE HIGHWAY IN NORMAL DRIVING CONDITIONS THE ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, STEERING WHEEL FAULT WARNING LIGHT AND THE CHECK ENGINE LIGHT LIT UP WITHOUT ANY WARNING PROMPTING A FAULT DESCRIPTION ON MY CENTER DASH SAYING "FAULT: ABS/ELECTRONIC STABILIZATION CONTROL". FROM MY RESEARCH THIS FAULT WAS ALSO FOUND IN THE 2009 (MK5) GTI WHICH SHARES THE SAME ENGINE, ELECTRICAL COMPONENTS AND DRIVETRAIN AS THE 2010-2014 (MK6). ON THE DIFFERENT VOLKSWAGEN FORUMS WITHIN THE COMMUNITY IT IS STILL AN APPARENT FAU…

Look up ODI 11062173 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

31.7%
ODI 11229097 · 70 mi

CAR HAS UNDER 200 MILES. ENGINE REPEATEDLY TURNS OFF ONCE STATIONARY, AT STOPS, SUCH AS INTERSECTIONS, YIELD ZONES, AND FREEWAY ON AND OFF RAMPS WITH TRAFFIC LIGHTS OR STOP SIGNS. THE ENGINE TURNS OFF WITHOUT WARNING OR NOTIFICATIONS, AND HAS TO BE RESTARTED BY DRIVER. UNKNOWN COMPONENTS/SYSTEMS. TAKEN TO VW SERVICE CENTER, WAS ROAD TESTED, AND THEY WERE UNABLE TO DUPLICATE COMPLAINT AND NOTED VW CORP HAD ADVISED RESETS.

Look up ODI 11229097 at NHTSA ↗

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

0Unavailable

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Engine51,750–99,985 mi68,000 mi20
ODI 10617058 · 38,000 mi

MY 2011 VW GTI WITH ONLY 38000 MILES LOST FIRST IGNITION COIL. THERE ARE MULTIPLE RECALL FROM VW FOR THIS PART, BUT NOT FOR THIS MODEL YEAR. AS RESULT, VEHICLE LOOSING POWER DURING DRIVING. *JS

Look up ODI 10617058 at NHTSA ↗

ODI 10621410 · 17,000 mi

WHEN THE ENGINE IS RESTARTED AFTER IT HAS BEEN STOPPED, BUT BEFORE IT HAS FULLY COOLED DOWN, THE ENGINE OFTEN STALLS DIRECTLY AFTER AN ENGINE START. *TR

Look up ODI 10621410 at NHTSA ↗

ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

Power Train4,460–46,173 mi19,000 mi11
ODI 10425417 · 450 mi

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO…

Look up ODI 10425417 at NHTSA ↗

ODI 10432307 · 11,958 mi

FALSE NEUTRAL WITH DSG TRANSMISSION: I HAD SOMETHING SCARY HAPPEN THIS MORNING. NEXT TO MY HOUSE, WHERE I PULL OUT AND MAKE A LEFT ON TO A 4 LAND ROAD, TRAFFIC IS COMING AROUND A MOSTLY BLIND CURVE AT 50MPH. I HAVE TO PULL OUT ACROSS TRAFFIC AND GO LEFT ONTO THIS ROAD (WHICH HAS A MEDIAN). THIS MORNING I PRESSED THE GAS FOR A VERY LIGHT ACCELERATION, AND IT PULLED OUT JUST A LITTLE BIT AND WHEN IT WENT TO SECOND IT DIDN'T ENGAGE... IT WENT TO NEUTRAL. I WAS ONLY 1/2 WAY ACROSS THE FIRST LANE OF TRAFFIC. MY CAR BARELY ROLLED OUT OF THE WAY …

Look up ODI 10432307 at NHTSA ↗

ODI 10432338 · 5,920 mi

I WAS MERGING ONTO THE 5 SOUTH FREEWAY FROM THE 110 SOUTH FREEWAY, SHIFTING THE AUTOMATIC TRANSMISSION MANUALLY. AFTER SHIFTING INTO THIRD GEAR AND DEPRESSING THE THROTTLE, THE ENGINE BEGAN TO REV FREELY AS IF IN NEUTRAL FOR SEVERAL SECONDS. SINCE THE CAR WAS COASTING AND UNRESPONSIVE, I BEGAN TO LOSE SPEED WHILE MERGING. I WAS ABLE TO REGAIN POWER BY SHIFTING INTO NEUTRAL, THEN SHIFTING BACK INTO DRIVE AND DOWNSHIFTING MANUALLY. THIS COULD HAVE BEEN AN ACCIDENT VERY EASILY IF THERE WAS MORE TRAFFIC. *TR

Look up ODI 10432338 at NHTSA ↗

Electrical System55,000–63,100 mi56,600 mi5
ODI 11081088 · 48,200 mi

THE FUSE BOX MELTED. THIS WAS CAUSED BY A TERMINAL OR A FUSE OVER HEATING. THIS CAUSED AN OUTAGE FOR ALL THE RIGHT-SIDE LAMPS OF THE VEHICLE AND SOME LAMPS ON THE LEFT-SIDE. THE LAMP ERROR WAS REPORTED BY THE VEHICLES MULTIFUNCTION DISPLAY. THE CAR WAS RUNNING FINE IN THE MORNING AND EXPERIENCED THIS FAILURE AFTER STARTING UP THE VEHICLE AT NOON. I RESTARTED THE VEHICLE OVER AND OVER TRYING TO CLEAR THE ERROR. THE BULBS IN QUESTION APPEARED TO BE FINE. I DROVE THE VEHICLE STRAIGHT OVER TO THE VW DEALERSHIP FOR SERVICE. LATER, THE DEALERSHIP…

Look up ODI 11081088 at NHTSA ↗

ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

Look up ODI 11090192 at NHTSA ↗

ODI 11129117 · 63,100 mi

WHILE DRIVING AT NIGHT I HAD SEVERAL LIGHTS QUIT WORKING SIMULTANEOUSLY. A BULB WARNING LIGHT ILLUMINATED ON THE DASH AND MESSAGES FOR RIGHT FRONT LOW BEAM, RIGHT FRONT TURN SIGNAL, LEFT REAR TURN SIGNAL,LEFT REAR BRAKE, RIGHT FRONT HIGH BEAM, RIGHT FRONT FOG LIGHT, LEFT FRONT SIDE, RIGHT REAR SIDE, AND LICENSE PLATE BULBS ALL APPEARED IN THE INFORMATION SCREEN. I CHECKED OUTSIDE THE CAR AND ALL OF THE LIGHTS THAT I GOT MESSAGES ABOUT WERE INOPERATIVE. AS THERE WAS NO CHANCE THAT ALL OF THESE BULBS FAILED SIMULTANEOUSLY, I DID SOME RESEARCH TO …

Look up ODI 11129117 at NHTSA ↗

Unknown Or OtherToo few reports for a range74,478 mi4 (sparse)
ODI 11051326 · 48,556 mi

THIS IS MY THIRD VOLKSWAGEN MODEL, PARTICULARLY GOLF GTI MODEL IN TEN YEARS, AND FOR THE THIRD TIME, LIKE CLOCKWORK, THE AIR CON HAS DIED BEFORE 48K MILES ON THE ODOMETER. ALL SIGNS POINT TO A FAULTY SENSOR ON THE COMPRESSOR THAT DIES, AND TYPICALLY SHRAPNELS THE COMPRESSOR, DRY, AND OTHER CRITICAL AIR CON SYSTEMS, CAUSING ZERO COLD AIR TO BLOW. VW HAS A RECALL OR AN OPEN TSB FOR THIS FAULTY SENSOR AND THE PARTS AFFECTED BY IT ON PREVIOUS MODELS AFTER SEVERAL COMPLAINTS, BUT REFUSES TO EXTEND ANY COMPENSATION OR ASSISTANCE FOR THE FACELIFTED MK…

Look up ODI 11051326 at NHTSA ↗

ODI 11051329 · 48,956 mi

THIS IS MY THIRD VOLKSWAGEN GTI IN THREE YEARS, AND FOR THE SECOND TIME IN THE 6 YEARS I'VE OWNED THIS CAR, THE HEADLINER HAS DETACHED AND FALLEN DOWN ONTO PASSENGER. THREE TIMES IF YOU COUNT THE SUNROOF VISOR SHADE CLOTH. THIS HAPPENED ON BOTH PREVIOUSLY OWNED VW MODELS AS WELL. VOLKSWAGEN IS INCAPABLE OF MAKING A QUALITY CLOTH LINER FOR THE DOORS, ROOF, AND OTHER COMPONENTS COVERED BY THEIR FABRICS/UPHOLSTERY. VW CLAIMS THIS IS TYPICAL WEAR AND TEAR AND NOT A FAULT OF THEIR COMPONENTS, BUT THEN WHY DOES IT OCCUR EVERY THREE YEARS ON EVERY SIN…

Look up ODI 11051329 at NHTSA ↗

ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

Look up ODI 11090192 at NHTSA ↗

Air BagsToo few reports for a range90,916 mi2 (sparse)
ODI 11373144 · 126,832 mi

PUT MY KEY INTO THE IGNITION AND RECIEVED, "ERROR: AIRBAG" NOW MY AIRBAG LIGHT IS ON AND I DIDNT DO ANYTHING TO MY ELECTRICAL OR AIRBAG SYSTEM.

Look up ODI 11373144 at NHTSA ↗

ODI 11478572 · 55,000 mi

The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.

Look up ODI 11478572 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range56,600 mi3 (sparse)
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

ODI 10854218 · 66,000 mi

CAR BUCKED AND SHUT OFF MULTIPLE TIMES WHILE DROVING VEHICLE. WAS DETERMINED IT WAS DEFECTIVE FUEL PUMP.

Look up ODI 10854218 at NHTSA ↗

ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

Look up ODI 11152113 at NHTSA ↗

Exterior LightingToo few reports for a range66,000 mi2 (sparse)
ODI 10810589 · 32,000 mi

INTERMITTENT, PARTIAL OR FULL LOSS OF OF EXTERIOR LIGHTING. WARNING LAMP INSIDE DID PROVIDE THE NAMES OF MULTIPLE, RANDOM LIGHTS THAT HAD FAILED, SOMETIMES ACCURATE, OTHER TIMES INACCURATE. LIGHTS WOULD FAIL AT RANDOM WHILE THE CAR WAS IN MOTION. FUSE F16 OVERHEATED AND MELTED THE FUSE BOX EXACTLY AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 13V569000, AND VW SAFETY RECALL 97Z9. VOLKSWAGEN ASSURED ME THE PARTS ARE NOT RELATED AND THAT THE TIGUAN RECALL DOES NOT AFFECT MY MODEL, BUT COME ON.

Look up ODI 10810589 at NHTSA ↗

ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

Look up ODI 11090192 at NHTSA ↗

Power Train:Automatic TransmissionToo few reports for a range7,225 mi2 (sparse)
ODI 10413815 · 14,000 mi

THE VEHICLE IS A 2011 VOLKSWAGEN GTI EQUIPPED WITH A DSG TRANSMISSION. THE GTI IS NOT OFFERED AS CHOICE WHEN SELECTING VEHICLE MODEL USING THIS ON-LINE COMPLIANT FORM. OCCASIONALLY THE VEHICLE FAILS TO ACCELERATE OR ACCELERATES VERY SLOWLY WHEN ATTEMPTING TO MOVE FORWARD FROM A COMPLETE STOP. WHEN THIS OCCURS THE ENGINE REVOLUTIONS WILL INCREASE BUT WITH LITTLE OR NO FORWARD MOTION, AS IF THE TRANSMISSION WAS IN NEUTRAL. AFTER SEVERAL SECONDS AT HIGH RPM (~3000 -4000) THE ENGINE REVS DROP, SOMETIMES ABRUPTLY AND THE CAR BEGINS TO ACCELERATE N…

Look up ODI 10413815 at NHTSA ↗

ODI 10425417 · 450 mi

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO…

Look up ODI 10425417 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

1 reports2024-102026-09

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-100None

No examples available for this selection.

2024-110None

No examples available for this selection.

2024-120None

No examples available for this selection.

2025-010None

No examples available for this selection.

2025-020None

No examples available for this selection.

2025-030None

No examples available for this selection.

2025-040None

No examples available for this selection.

2025-050None

No examples available for this selection.

2025-060None

No examples available for this selection.

2025-070None

No examples available for this selection.

2025-080None

No examples available for this selection.

2025-090None

No examples available for this selection.

2025-100None

No examples available for this selection.

2025-110None

No examples available for this selection.

2025-120None

No examples available for this selection.

2026-010None

No examples available for this selection.

2026-020None

No examples available for this selection.

2026-030None

No examples available for this selection.

2026-040None

No examples available for this selection.

2026-050None

No examples available for this selection.

2026-060None

No examples available for this selection.

2026-070None

No examples available for this selection.

2026-081None
ODI 11758501

See attached document for complaint

Look up ODI 11758501 at NHTSA ↗

2026-09 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 216 reports

2022: 16 complaints · 2023: 5 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20225516
2023135
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
20222800
2023501

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentEnginePower TrainElectrical SystemUnknown Or OtherAir BagsFuel/Propulsion SystemExterior LightingPower Train:Automatic Transmission
Engine—
2
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

ODI 10653680 · 43,000 mi

CAME OUTSIDE TO A FAILED WATER PUMP. THIS IS A COMMON PROBLEM WITH VARIOUS VOLKSWAGENS. MANY SHOP TECHS ARE VERY FAMILIAR WITH THIS ISSUE. IT IS UNSAFE FOR THE DRIVER AND OTHER CARS. THERE IS A CHANCE THE PUMP COULD FAIL WHILE DRIVING OR A PERSON MAY NOT NOTICE THE COOLANT ON THE GROUND. THAT CAN LEAD TO THE CAR OVERHEATING AND CAUSING EXPENSIVE DAMAGE. YOU COULD ALSO BE LEFT STRANDED ON THE SIDE OF THE ROAD. ANY INSTANCE WHEN A PERSON OR CAR ARE LEFT ON THE SIDE OF THE ROAD IS A ROAD AND HEALTH RISK. ALSO WHEN THESE PUMPS FAIL THEY OFTEN LEAK …

Look up ODI 10653680 at NHTSA ↗

1
ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

Look up ODI 11152113 at NHTSA ↗

00
2
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

Look up ODI 11152113 at NHTSA ↗

00
Power Train
2
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

ODI 10653680 · 43,000 mi

CAME OUTSIDE TO A FAILED WATER PUMP. THIS IS A COMMON PROBLEM WITH VARIOUS VOLKSWAGENS. MANY SHOP TECHS ARE VERY FAMILIAR WITH THIS ISSUE. IT IS UNSAFE FOR THE DRIVER AND OTHER CARS. THERE IS A CHANCE THE PUMP COULD FAIL WHILE DRIVING OR A PERSON MAY NOT NOTICE THE COOLANT ON THE GROUND. THAT CAN LEAD TO THE CAR OVERHEATING AND CAUSING EXPENSIVE DAMAGE. YOU COULD ALSO BE LEFT STRANDED ON THE SIDE OF THE ROAD. ANY INSTANCE WHEN A PERSON OR CAR ARE LEFT ON THE SIDE OF THE ROAD IS A ROAD AND HEALTH RISK. ALSO WHEN THESE PUMPS FAIL THEY OFTEN LEAK …

Look up ODI 10653680 at NHTSA ↗

—000
1
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

0
1
ODI 10425417 · 450 mi

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO…

Look up ODI 10425417 at NHTSA ↗

Electrical System
1
ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

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0—
1
ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

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2
ODI 11448621

There are many cases of clock spring failure in my model as well as many others. The problem here is that this failure has caused my to lose the use of all my steering wheel controls, horn and airbag and shifters. VW has obliged about the problem and is willing to repair it under warranty. The problem is, is that there are no parts available for the repair. I have no choice but to drive a car with many safety issues. Someone needs to look into allowing aftermarket parts to be used by dealer or expedite the manufacturer. This is putting many peo…

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ODI 11478572 · 55,000 mi

The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.

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1
ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

Look up ODI 11152113 at NHTSA ↗

1
ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

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0
Unknown Or Other00
1
ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

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—00
1
ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

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0
Air Bags00
2
ODI 11448621

There are many cases of clock spring failure in my model as well as many others. The problem here is that this failure has caused my to lose the use of all my steering wheel controls, horn and airbag and shifters. VW has obliged about the problem and is willing to repair it under warranty. The problem is, is that there are no parts available for the repair. I have no choice but to drive a car with many safety issues. Someone needs to look into allowing aftermarket parts to be used by dealer or expedite the manufacturer. This is putting many peo…

Look up ODI 11448621 at NHTSA ↗

ODI 11478572 · 55,000 mi

The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.

Look up ODI 11478572 at NHTSA ↗

0—000
Fuel/Propulsion System
2
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

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ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

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1
ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

Look up ODI 10652930 at NHTSA ↗

1
ODI 11152113 · 56,600 mi

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT…

Look up ODI 11152113 at NHTSA ↗

00—00
Exterior Lighting00
1
ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

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1
ODI 11090192 · 100,000 mi

'TAKATA RECALL' ON THE HORN, IT STOPPED WORKING, CHECKED THE HORN, AND FUSES AND WASNT THAT. 'TAKATA RECALL' ON THE FRONT LIGHTS, CHECKED THE BULBS AND IT WASNT THAT, MOST LIKELY IS THE WIRING

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00—0
Power Train:Automatic Transmission0
1
ODI 10425417 · 450 mi

FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUCK A PEDESTRIAN WHEN MY TRANSMISSION WENT INTO NEUTRAL AND I COASTED INTO THE INTERSECTION. ANOTHER SYMPTOM OF THE TRANSMISSION IS THAT THE CAR WILL GO…

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00000—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Stalling or loss of power

5 mentions · 9.1% of complaints

Median mileage: 54,000 mi (5 usable records).

ODI 10621410 · 17,000 mi

WHEN THE ENGINE IS RESTARTED AFTER IT HAS BEEN STOPPED, BUT BEFORE IT HAS FULLY COOLED DOWN, THE ENGINE OFTEN STALLS DIRECTLY AFTER AN ENGINE START. *TR

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ODI 10652930 · 45,000 mi

ENGINE WILL STALL AND DIE WITHIN 5-20 SECONDS AFTER STARTING. HAPPENS ON A WARM ENGINE AFTER IT SITS FOR 45-60 MINUTES. HAPPENED MULTIPLE TIMES, EACH AFTER ENGINE HAS REACHED OPERATING TEMPERATURE. THIS IS POTENTIALLY A DEADLY PROBLEM IF THE CAR DIES ON A STREET, AS IT WON'T STEER OR HAVE PROPULSION! HAD IT SEEN AT VW DEALER: THEY SUSPECT IT IS THE "IN-TANK FUEL PUMP" BUT THIS PART IS NOT COVERED UNDER DRIVETRAIN WARRANTY? I CALLED VW CUSTOMER SERVICE BUT THEY SAID THEY CAN'T HELP ON THIS $834 REPAIR. I'M PERPLEXED HOW A FUEL PUMP GOES BAD ON…

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ODI 10851689 · 54,000 mi

WHILE ACCELERATING OFF THE RAMP THE CAR STALLED AND STARTED TO SHAKE. IT CREATED A VERY DANGEROUS SITUATION SINCE I ALMOST GOT REAR ENDED. BESIDES, BEING IMMOBILIZED ON THE SIDE OF THE VERY BUSY HIGHWAY IS DANGEROUS AS WELL. IT TURNED OUT THAT ONE OF THE COILS HAVE FAILED AND CAUSED CAR TO SHAKE AND LOOSE THE POWER. COUPLE OF PEOPLE THAT I KNOW EXPERIENCED THE SAME ISSUES WITH THEIR VWS. IN MY CASE THEY WENT AT 54K MILES.

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Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

4 mentions · 7.3% of complaints

Median mileage: 71,900 mi (4 usable records).

ODI 10846153 · 111,900 mi

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE PARKED, IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,900.

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ODI 10896082 · 80,700 mi

THE VEHICLE STALLED SUDDENLY WHILE DRIVING IN A PARKING LOT. THE CHECK ENGINE LIGHT DID NOT APPEAR, NOR DID ANY FAULT CODES. THE DISCOVERED CAUSE WAS AN OIL SCREEN IN THE CAMSHAFT ADJUSTER BRIDGE THAT CAME APART INSIDE THE TIMING CHAIN HOUSING, CAUSING THE ENGINE TO COME OUT OF TIMING. THIS CAUSED SIGNIFICANT DAMAGE TO THE CYLINDER HEAD, LEADING TO A REPLACEMENT AT A COST OF $7400. THIS IS AN ISSUE THAT VOLKSWAGEN IS AWARE OF AN HAS ISSUED A REDESIGNED REPLACEMENT PART FOR. UNFORTUNATELY, THEY HAVE NOT INFORMED THE OWNERS OF THE AFFECTED V…

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ODI 11022247 · 76 mi

CHECK ENGINE LIGHT CAME SUDDENLY CAME ON. ENGINE HAD A HARD TIME STARTING. THERE WAS A NOTICEABLE ROUGHNESS TO THE MOTOR WHILE RUNNING. BROUGHT IT TO THE MECHANIC THE FOLLOWING DAY AND FOUND MANY CODES WERE UP. DIAGNOSIS IS BROKEN TIMING CHAIN TENSIONER. RESULTING IN AN. ENGINE FAILURE . MECHANIC SAID IT CANNOT BE REPAIRED AND WILL NEED A NEW ENGINE. ODOMETER IS ONLY 76K

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Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Hard or delayed shifting

2 mentions · 3.6% of complaints

Median mileage: 47,451 mi (2 usable records).

ODI 11005451 · 47,346 mi

(DSG AUTOMATIC) HARSH SHIFTING FROM PARK TO REVERSE, AND FROM REVERSE TO DRIVE. HESITATION FROM A STOP TO GO. CAR FEELS LIKE IT SHUDDERS OR JERKS FROM A STOP TO GO, AND WHEN BRAKING TO A STOP. DEALER STATES IT'S A FAULTY MECHATRONICS UNIT AND NEEDS TO BE REPLACED. SAME ISSUES THAT PLAGUED THE LAST GENERATION OF VEHICLES, AND VW WAS FORCED TO ISSUE A RECALL DUE TO SAFETY CONCERNS. DEALER TRIED TO GET VW TO COVER COST OF REPAIR, BUT THEY REFUSED. DEALER WANTS $2500 TO REPAIR. VEHICLE CURRENTLY HAS 47,346 MILES. CURRENTLY DISCUSSING LEGAL ACTION W…

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ODI 11051333 · 47,556 mi

ROUGH UP AND DOWN SHIFTS WITH THE DSG TRANSMISSION. I COMPLAINED SEVERAL TIMES OVER THE LAST 4-5 YEARS TO VW DEALERSHIPS CLAIMING THAT THE TRANSMISSION WAS MAKING HORRIBLE CLUNKING AND CLANKING SOUNDS IN LOWER GEARS, AND WOULD HAVE ROUGHER THAN USUAL SHIFTS NORMALLY IN REVERSE TO DRIVE, AND SECOND GEAR TO FIRST GEAR, OR FIRST GEAR TO NEUTRAL. THEY ALL BUT IGNORED IT AND BLAMED IT ON BEING THE "NATURE OF THE CAR" AND TO "GET USED TO IT". THIS POSES AN ISSUE THOUGH AS THE TRANSMISSION IS SOMETIMES SLOW OR HESITANT TO GIVE POWER OR IT'LL CUT POWER…

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Matching rule\b(hard shift\w*|rough shift\w*|delay\w* shift\w*|shift\w* hard|jerk\w*|lurch\w*)\b

Battery drain and no-start mentions

1 mentions · 1.8% of complaints

Median mileage: 59,000 mi (1 usable records).

ODI 11047953 · 59,000 mi

I TRIED TO START MY CAR, WHICH WAS PARKED IN THE DRIVEWAY; THE BATTERY WAS WORKING FINE, BUT THE ENGINE WOULD NOT START. I HAD IT TOWED TO A VW MECHANIC THE NEXT MORNING, 11/9/17. THE VW MECHANIC INFORMED ME THAT MY TIMING TENSIONER CHAIN HAD BROKE CAUSING MY PISTONS TO CRASH INTO ONE ANOTHER, CAUSING MY ENGINE TO NOT WORK AND NEED A TOTAL REBUILD. MY CAR HAD GIVEN NO WARNING, NO ENGINE LIGHTS, NOTHING TO ALLUDE TO AN IMPENDING CATASTROPHIC ISSUE INVOLVING MY ENGINE. MY CAR ONLY HAS 59,000 MILES ON IT, PREMATURE FOR THIS ISSUE - ESPECIALLY WITH…

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Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b

Steering assistance concerns

1 mentions · 1.8% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11235115

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODE FOR THE STEERING LOCK COLUMN FLASHED. PUGI VOLKSWAGEN (2020 OGDEN AVE, DOWNERS GROVE, IL 60515, [phone removed]) WAS NOTIFIED OF THE FAILURE AND CLEARED THE CODE, BUT DID NOT PROVIDE DIAGNOSTIC TESTING. THE DEALER DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b