U.S. public vehicle records

2014 Volkswagen JETTA HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

20 owner complaints analyzed

2 distinct recall campaigns

90,000 mi median reported failure mileage

Scope: 2014 model year. Data updated: 2026-10-01 (October 1, 2026). 19 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 14 of 20 complaints (70.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Transmission and shifting	13	65.0%
Engine operation	6	30.0%
Braking behavior	3	15.0%
Electrical and battery issues	2	10.0%
Steering behavior	1	5.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

Engine

Electrical System

Fuel/Propulsion System

Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

Service Brakes

Service Brakes, Hydraulic

Steering

Component breakdown data
Category	Count
Power Train	14
Engine	4
Electrical System	3
Fuel/Propulsion System	2
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)	1
Service Brakes	1
Service Brakes, Hydraulic	1
Steering	1

Power Train: 14; Engine: 4; Electrical System: 3; Fuel/Propulsion System: 2; Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm): 1; Service Brakes: 1; Service Brakes, Hydraulic: 1; Steering: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 2; 25,000 to 49,999: 2; 50,000 to 74,999: 5; 75,000 to 99,999: 2; 100,000 to 149,999: 8; 150,000 and above: 0

100,000 to 149,999 miles has the most reports with usable mileage (8). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014

2017

2018

2019

2021

2022

2023

2024

2025

2014: 2; 2017: 1; 2018: 4; 2019: 3; 2021: 3; 2022: 1; 2023: 3; 2024: 2; 2025: 1

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 13 complaint narratives. Engine operation appears in 6 complaint narratives. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11102525 · 2018-06-19 (June 19, 2018)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY SHIFTED GEARS AND JERKED. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE HYBRID (E MACHINE) FAILED. THE CONTACT STATED THAT THE DEALER WAS TO CONTACT THE MANUFACTURER TO VERIFY IF THE REPAIRS WOULD BE COVERED UNDER THE WARRANTY. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 64,532.

Owner-reported narrative. 64,532 miles reported. Look up ODI 11102525 at NHTSA ↗

Owner report 11192915 · 2019-04-01 (April 1, 2019)

2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR

Owner-reported narrative. 90,000 miles reported. Look up ODI 11192915 at NHTSA ↗

Owner report 10606863 · 2014-06-29 (June 29, 2014)

ALL WARNING LIGHTS CAME ON AND THE CAR DIED (STALLED OUT) ON AN INTERSTATE HIGHWAY. CAR WAS NOT DRIVABLE. LOST ALL POWER. THE CAR HAD TO BE TOWED TO THE NEAREST VW DEALER (VW OF NAPLES, FL). UPON INSPECTION, THE DEALER NOTED THAT THE HYBRID WOULD RUN FOR ABOUT 3-MINUTES AND THEN TURN OFF. VW DETERMINED THAT THE ELECTRIC DRIVE POWER AND CONTROL ELECTRONIC MODULE (JX1) HAD FAILED. IT TOOK 12 DAYS TO REPAIR, SINCE THE POWER MODULE NEEDED TO BE SHIPPED FROM GERMANY. THE ROOT CAUSE FOR THE POWER MODULE (JX1) FAILURE IS CURRENTLY NOT KNOWN. …

Owner-reported narrative. 4,394 miles reported. Look up ODI 10606863 at NHTSA ↗

Owner report 10607690 · 2014-07-02 (July 2, 2014)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE HYBRID ERROR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A SHAVED WIRING HARNESS WHICH CAUSED A FUSE TO BLOW. AS A RESULT, THE WIRING HARNESS AND FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND TWO DAYS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURREN…

Owner-reported narrative. 9,000 miles reported. Look up ODI 10607690 at NHTSA ↗

Owner report 11083664 · 2018-04-06 (April 6, 2018)

THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED

Owner-reported narrative. 55,000 miles reported. Look up ODI 11083664 at NHTSA ↗

Owner report 11128680 · 2018-09-11 (September 11, 2018)

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS LEFT WITH THE HEADLIGHTS ON FOR FOUR DAYS. WHEN THE VEHICLE WAS JUMPSTARTED, THE ANTI-LOCK BRAKE SYSTEM, AIR BAGS, AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED FOR HOURS BEFORE DIMMING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SENSOR THAT CONTROLLED THE HYBRID FUNCTION OF THE VEHICLE WAS NOT WORKING. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS…

Owner-reported narrative. 112,000 miles reported. Look up ODI 11128680 at NHTSA ↗

Owner report 11058447 · 2018-01-04 (January 4, 2018)

WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.

Owner-reported narrative. 128,000 miles reported. Look up ODI 11058447 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

20 unique complaints in this selection. Analysis snapshot: 2026-10-01.

95.0%Usable mileage19 / 20 records

100.0%Valid incident date20 / 20 records

100.0%Valid filing date20 / 20 records

100.0%Ordered incident and filing dates20 / 20 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2013	2014	2015	2016
Power Train	5569.6% ODI 10556252 · 300 mi ACCORDING TO THIS RECALL: SAFETY RECALL 34F6/4V 7-SPEED DSG AUTO TRANSMISSION W/TIPTRONIC (DQ-200 DIRECT-SHIFT GEARBOX) 2013-2014 MODEL YEAR VOLKSWAGEN JETTA HYBRID MY VEHICLE IS AFFECTED, BUT WHEN I CONTACTED MY VW DEALERSHIP AND VW CUSTOMER CARE, I WAS TOLD THAT THERE IS NO RECALL ON MY VEHICLE. THIS IS A VERY SERIOUS RECALL, BUT NO ONE AT VW WILL ACKNOWLEDGE THERE IS A PROBLEM. *TR Look up ODI 10556252 at NHTSA ↗	1470.0% ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	1417.7% ODI 10662906 · 4,000 mi TL* THE CONTACT OWNS 2013 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE STALLED AND RESTARTED SHORTLY AFTER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/09/15LJ UPDATED 01/21/15CN THE CONSUMER STATED… Look up ODI 10662906 at NHTSA ↗	420.0% ODI 11004344 · 46,400 mi TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400. Look up ODI 11004344 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	810.1% ODI 10788614 · 20,301 mi AT 45 MILES PER HOUR ON A FOUR LANE STREET THE ENGINE TURNED OFF. THE CAR CONTINUED TO FUNCTION ON LITHIUM ION BATTERY WITH EPC AND BATTERY ICONS LIT, UNTIL THE CHARGE WENT TO ZERO AND ALL ELECTRICAL FUNCTIONS INCLUDING GAUGES CEASED. THE CAR WAS DEAD BUT ROLLING. I HAD A QUARTER MILE WITH NO TRAFFIC IN FRONT OF ME TO STOP, LUCKILY I DID 15 FEET BEFORE A RED LIGHT AT AN INTERSECTION. AFTER MISSING TWO LIGHTS I WAS ABLE TO RESTART AND DRIVE WITH DIMINISHED PERFORMANCE (LITTLE POWER) TO MY DEALERSHIP THAT WAS 1 MILE AWAY. THIS IS NOT HOW MY SERV… Look up ODI 10788614 at NHTSA ↗	315.0% ODI 10606863 · 4,394 mi ALL WARNING LIGHTS CAME ON AND THE CAR DIED (STALLED OUT) ON AN INTERSTATE HIGHWAY. CAR WAS NOT DRIVABLE. LOST ALL POWER. THE CAR HAD TO BE TOWED TO THE NEAREST VW DEALER (VW OF NAPLES, FL). UPON INSPECTION, THE DEALER NOTED THAT THE HYBRID WOULD RUN FOR ABOUT 3-MINUTES AND THEN TURN OFF. VW DETERMINED THAT THE ELECTRIC DRIVE POWER AND CONTROL ELECTRONIC MODULE (JX1) HAD FAILED. IT TOOK 12 DAYS TO REPAIR, SINCE THE POWER MODULE NEEDED TO BE SHIPPED FROM GERMANY. THE ROOT CAUSE FOR THE POWER MODULE (JX1) FAILURE IS CURRENTLY NOT KNOWN. … Look up ODI 10606863 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗
Service Brakes	810.1% ODI 10537296 · 4 mi HELLO, THE BRAKES ON THE NEW 2013 JETTA HYBRID ARE VERY DIFFICULT TO CONTROL. WHEN I TOLD MY DEALER, I WAS TOLD THAT THE BRAKES BEHAVED AS INTENDED. A GOOGLE SEARCH FOR "JETTA HYBRID BRAKES FEEL WEIRD" SHOWED MULTIPLE REPORTS ON STRANGE BEHAVING BRAKES. I THINK THIS IS A SAFETY ISSUE. I CANNOT COME TO A SMOOTH, STEADY STOP. EITHER IT IS TOO FAST OR TOO SLOW AND I HAVE TO SLAM ON THE BRAKES AT THE END. I THINK VW SHOULD BE REQUIRED TO MAKE THE BRAKES ON THE JETTA HYBRID SAFER AND RETROFIT VEHICLES ALREADY ON THE ROAD. THANK YOU FOR YOUR CONSIDER… Look up ODI 10537296 at NHTSA ↗	15.0% ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗
Fuel/Propulsion System	45.1% ODI 11061530 · 115,000 mi ERROR CODE P309D, EXPERIENCED LOSS OF POWER WHILE DRIVING. CAR WOULD NOT GO INTO HYBRID MODE, THEN 1 DAY LATER, EXPERIENCED LOSS OF POWER WHILE DRIVING. VOLKSWAGEN HAS RECALLED SAME MODEL AND YEAR, HOWEVER THEY SAID MY VIN WAS NOT INCLUDED. GEAR SHIFT BOX REPLACED UNDER RECALL IN 2014. VOLKSWAGEN CUSTOMER SERVICE WILL NOT ASSIST WITH THE REPAIR OR INCLUDE IT IN THE RECENT NEW RECALL. WHILE DRIVING AND PRESSING THE GAS PETAL, THE CAR WON'T MOVE FORWARD AND FEELS LIKE ITS STUCK IN NEUTRAL. HAS TO TURN OFF AND IN THE CAR TO GO 50 FT. CAR I… Look up ODI 11061530 at NHTSA ↗	210.0% ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Vehicle Speed Control	56.3% ODI 10643705 · 32,000 mi TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA HYBRID PREMIUM. THE CONTACT STATED THAT THE ELECTRONIC CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE THEN INDEPENDENTLY ACCELERATED TO 5 MPH BUT THE CONTACT WAS UNABLE TO ACCELERATE ANY HIGHER THAN 5 MPH. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR REPAIRED. T… Look up ODI 10643705 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Air Bags	22.5% ODI 10762670 · 40,000 mi MY AIRBAG WAS DISABLED BY A FAULTY CLOCK SPRING IN THE STEERING WHEEL. THIS IS THE SAME ISSUE THAT CAUSED VOLKSWAGEN TO RECALL 420K CARS, INCLUDING NON-HYBRID JETTAS. FOR REASON UNKNOWN TO ME THE HYBRID JETTA WAS NOT INCLUDED IN THE RECALL, BUT IT SEEMS THAT HAVE THE EXACT SAME ISSUE AS OTHER JETTAS. Look up ODI 10762670 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11084486 STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED. Look up ODI 11084486 at NHTSA ↗
Power Train:Automatic Transmission	22.5% ODI 11427401 2013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO MECHATRONIC ACCUMULATOR HOUSING SAFETY RECALL. THE CONSUMER STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED IN DECEMBER 2019. THE MECHATRONIC ACCUMULATOR HOUSING WAS FAULTY CAUSING THE VEHICLE TO BECOME STUCK IN PARK. THE MANUFACTURER WAS NOTIFIED. Look up ODI 11427401 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Power Train	64,532–108,000 mi	99,500 mi	13	ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗ ODI 11102525 · 64,532 mi TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY SHIFTED GEARS AND JERKED. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE HYBRID (E MACHINE) FAILED. THE CONTACT STATED THAT THE DEALER WAS TO CONTACT THE MANUFACTURER TO VERIFY IF THE REPAIRS WOULD BE COVERED UNDER THE WARRANTY. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 64,532. Look up ODI 11102525 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗
Engine	Too few reports for a range	101,750 mi	4 (sparse)	ODI 11004344 · 46,400 mi TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400. Look up ODI 11004344 at NHTSA ↗ ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗
Electrical System	Too few reports for a range	9,000 mi	3 (sparse)	ODI 10606863 · 4,394 mi ALL WARNING LIGHTS CAME ON AND THE CAR DIED (STALLED OUT) ON AN INTERSTATE HIGHWAY. CAR WAS NOT DRIVABLE. LOST ALL POWER. THE CAR HAD TO BE TOWED TO THE NEAREST VW DEALER (VW OF NAPLES, FL). UPON INSPECTION, THE DEALER NOTED THAT THE HYBRID WOULD RUN FOR ABOUT 3-MINUTES AND THEN TURN OFF. VW DETERMINED THAT THE ELECTRIC DRIVE POWER AND CONTROL ELECTRONIC MODULE (JX1) HAD FAILED. IT TOOK 12 DAYS TO REPAIR, SINCE THE POWER MODULE NEEDED TO BE SHIPPED FROM GERMANY. THE ROOT CAUSE FOR THE POWER MODULE (JX1) FAILURE IS CURRENTLY NOT KNOWN. … Look up ODI 10606863 at NHTSA ↗ ODI 10607690 · 9,000 mi TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE HYBRID ERROR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A SHAVED WIRING HARNESS WHICH CAUSED A FUSE TO BLOW. AS A RESULT, THE WIRING HARNESS AND FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND TWO DAYS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURREN… Look up ODI 10607690 at NHTSA ↗ ODI 11128680 · 112,000 mi TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS LEFT WITH THE HEADLIGHTS ON FOR FOUR DAYS. WHEN THE VEHICLE WAS JUMPSTARTED, THE ANTI-LOCK BRAKE SYSTEM, AIR BAGS, AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED FOR HOURS BEFORE DIMMING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SENSOR THAT CONTROLLED THE HYBRID FUNCTION OF THE VEHICLE WAS NOT WORKING. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS… Look up ODI 11128680 at NHTSA ↗
Fuel/Propulsion System	Too few reports for a range	109,000 mi	2 (sparse)	ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)	Too few reports for a range	42,000 mi	1 (sparse)	ODI 11434691 · 42,000 mi The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 65 MPH, the contact noticed that the vehicle would not accelerate and was decreasing in speed as if the vehicle was in NEUTRAL. The contact pulled over to the side of the road and attempted to restart the vehicle. The vehicle was started and shifted into drive however, the vehicle rolled backward. The contact depressed the brake pedal to stop the vehicle and the vehicle was shifted into PARK. The vehicle was towed to a local dealer to be diagnosed. The contact was inform… Look up ODI 11434691 at NHTSA ↗
Service Brakes	Too few reports for a range	55,000 mi	1 (sparse)	ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗
Service Brakes, Hydraulic	Too few reports for a range	100,000 mi	1 (sparse)	ODI 11565040 · 100,000 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the fa… Look up ODI 11565040 at NHTSA ↗
Steering	Too few reports for a range	128,000 mi	1 (sparse)	ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-11	0	None	No examples available for this selection.
2024-12	0	None	No examples available for this selection.
2025-01	1	None	ODI 11638356 · 113,500 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximatel… Look up ODI 11638356 at NHTSA ↗
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	None	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2015: 0 complaints · 2016: 1 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2015	0	0	0
2016	0	0	1

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2015	1	0	0
2016	1	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Engine	Electrical System	Fuel/Propulsion System	Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)	Service Brakes	Service Brakes, Hydraulic	Steering
Power Train	—	2 ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗ ODI 11638356 · 113,500 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximatel… Look up ODI 11638356 at NHTSA ↗	0	1 ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗	0	1 ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗	1 ODI 11565040 · 100,000 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the fa… Look up ODI 11565040 at NHTSA ↗	0
Engine	2 ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗ ODI 11638356 · 113,500 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximatel… Look up ODI 11638356 at NHTSA ↗	—	0	2 ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗	0	0	0	1 ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗
Electrical System	0	0	—	0	0	0	0	0
Fuel/Propulsion System	1 ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗	2 ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗ ODI 11192915 · 90,000 mi 2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR Look up ODI 11192915 at NHTSA ↗	0	—	0	0	0	1 ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗
Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)	0	0	0	0	—	0	0	0
Service Brakes	1 ODI 11083664 · 55,000 mi THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED Look up ODI 11083664 at NHTSA ↗	0	0	0	0	—	0	0
Service Brakes, Hydraulic	1 ODI 11565040 · 100,000 mi The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the fa… Look up ODI 11565040 at NHTSA ↗	0	0	0	0	0	—	0
Steering	0	1 ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗	0	1 ODI 11058447 · 128,000 mi WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER. Look up ODI 11058447 at NHTSA ↗	0	0	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

5 patterns with matching reports.

Warning lights and dashboard alerts

9 mentions · 45.0% of complaints

Median mileage: 103,500 mi (8 usable records).

ODI 10606863 · 4,394 mi

Look up ODI 10606863 at NHTSA ↗

ODI 11004344 · 46,400 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, CONTACT DEALER AND HYBRID FAILURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PUSHED TO A PARKING LOT. DUE TO THE PROXIMITY TO HIS RESIDENCE, THE CONTACT PUSHED THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER (PRESTIGE VOLKSWAGEN IN STAMFORD, CONNECTICUT) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,400.

Look up ODI 11004344 at NHTSA ↗

ODI 11406757 · 73,000 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO THE REVERSE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO MEDFORD VOLKSWAGEN (4606 GRUMMAN DR, MEDFORD, OR 97504) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE SHIFT LEVER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INVESTIGATE IF THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN). TH…

Look up ODI 11406757 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Stalling or loss of power

6 mentions · 30.0% of complaints

Median mileage: 59,700 mi (6 usable records).

ODI 10606863 · 4,394 mi

Look up ODI 10606863 at NHTSA ↗

ODI 10607690 · 9,000 mi

Look up ODI 10607690 at NHTSA ↗

ODI 11004344 · 46,400 mi

Look up ODI 11004344 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Brake response concerns

2 mentions · 10.0% of complaints

Median mileage: 48,500 mi (2 usable records).

ODI 11083664 · 55,000 mi

Look up ODI 11083664 at NHTSA ↗

ODI 11434691 · 42,000 mi

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 65 MPH, the contact noticed that the vehicle would not accelerate and was decreasing in speed as if the vehicle was in NEUTRAL. The contact pulled over to the side of the road and attempted to restart the vehicle. The vehicle was started and shifted into drive however, the vehicle rolled backward. The contact depressed the brake pedal to stop the vehicle and the vehicle was shifted into PARK. The vehicle was towed to a local dealer to be diagnosed. The contact was inform…

Look up ODI 11434691 at NHTSA ↗

Matching rule

Hard or delayed shifting

2 mentions · 10.0% of complaints

Median mileage: 77,266 mi (2 usable records).

ODI 11102525 · 64,532 mi

Look up ODI 11102525 at NHTSA ↗

ODI 11192915 · 90,000 mi

Look up ODI 11192915 at NHTSA ↗

Matching rule

Steering assistance concerns

1 mentions · 5.0% of complaints

Median mileage: 128,000 mi (1 usable records).

ODI 11058447 · 128,000 mi

Look up ODI 11058447 at NHTSA ↗

Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b